ADPRO VideoCentral by Xtralis Installation and
Contents
1. Configure Communications Configure Transparent Data Post Ext Astart j SD video Central Goki Wating E video Central Database Figure 41 Database Administration Access Select Database Management and click on the Tasks tab to carry out data administration tasks The following screen will appear video Central Database Databases Tasks Task Queue General Users Export selected site details from the selected database to a comma delimited textfile These details can be later imported back into the active database Import site details from a comma delimited text file into the active database The sites in the file will then be available to all users Import Copies selected sites users and events from the active database to a backup directory The events can be removed from the active database once backed up Backup Delete events for the selected sites in a date range from the active database Or delete all data and site details for the selected sites from the active database Delete Close Figure 42 Database Tasks Screen 34 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 1 STEP 2 Doc 10944_13 Under the Tasks tab select the Import button A similar screen will appear Import Site Details Locate the comma delimited text file to import into the active database E a Cercei Figure2. ID Description a FASTBLACK FASTBLACK FASTRACE FastTrace default site FASTRACE1 FastTrace default site FASTRACE2 FastTrace default site P73 24 P73 24 P73 36 P73 36 P73 46 P73 46 PC73 48 PC73 48 RACK Rack RV1 RV1 RV2 RV2 x Select All Deselect Al From Date O1 January 1990 To Date 0l Juy 2005 Store in Location Sd es Remove backed up events from active database Vv me Figure 4 Backup Site Data Screen 12 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions Pick all sites to backup by using the Select All button Select a date range between which the information is to be backed up the back up will go from 00 00 00 hours of the first date through to 23 59 59 hours of the last date The default From date will be 1 January 1990 whilst the default To date will be the current date Set the From Date to the date when the last backup was performed Select a folder location to export to If an export has been carried out previously and you wish to write to the same file s use the drop down menu to the right of the text box Alternatively use the browse button _ to select the required location file Press the OK button to start the backup archive A confirmation box will be presented to verify the intended actions If all information is correct click the Yes tab The backup function will take varying times depending upon the amount of
3. Minimum PC Requirements For VC Lite Gold Doc 10944_13 3 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis System Element Requirements Processor Intel Pentium IV 2 4 GHz or AMD Chassis Sufficient PCI slots to fit all the required peripheral cards modems Main memory At least 512 MB Hard disk capacity At least 10 GB free CD ROM 10 X or greater Sound card TrueSpeech compatible codec required for each PC using audio Video card VGA driver AGP PCI 1024 x 768 resolution 24 bit colour 32 MB dual display for interactive maps Printer support Appropriate ports to support logging and graphics printer if used Serial ports Multiple serial ports to support communication devices and transparent data if used 1 x Dongle USB Required for each PC running the Session Handler module The SH module is required for remote site connection to modems terminal adaptors and LAN Table 2 Recommended PC Requirements For VC Gold Communications Device Requirements Internal modem Line speed 14 k4 to 33 k6 bps or DTE rate 38 k4 to 115 k2 bps V 34 with standard Windows TAPI drivers External modem 1x serial com port Line speed 14 k4 to 33 k6 bps or DTE modem rate 38 k4 to 115 k2 bps V 34 with standard Windows TAPI drivers ISDN Terminal Adaptor TA Line speed 64 kbps 128 kbps or DTE rate 115k bps V 120 Hayes AT command set compatibility LAN c
4. All proper health and safety precautions must be taken during the installation commissioning and maintenance of the product The system should not be connected to a power source until all the components have been installed Proper safety precautions must be taken during tests and maintenance of the products when these are still connected to the power source Failure to do so or tampering with the electronics inside the products can result in an electric shock causing injury or death and may cause equipment damage Xtralis is not responsible and cannot be held accountable for any liability that may arise due to improper use of the equipment and or failure to take proper precautions Only persons trained through an Xtralis accredited training course can install test and maintain the system Liability You agree to install configure and use the products strictly in accordance with the User Manual and product documents available from Xtralis Xtralis is not liable to you or any other person for incidental indirect or consequential loss expense or damages of any kind including without limitation loss of business loss of profits or loss of data arising out of your use of the products Without limiting this general disclaimer the following specific warnings and disclaimers also apply Fitness for Purpose You agree that you have been provided with a reasonable opportunity to appraise the products and have made your own independent assessment of the fit
5. as appropiate m Doc 10944_13 39 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis Video Central Setup Wizard e x Connection Types Specify the type of connection for each communication device you have selected Choose the connection type used by each device Selected Telephony Devices Connection Type 3Com USR ISDN Pro TA UEXT 7 i Generic NULL Modem PSTN IC 56k Internal Data Fax Voice Modem Figure 52 Connection Types for Modems and TAs STEP 9 Configure the PSTN devices for the number of rings required to answer and for phone line checking if required xl Phone Line Checking The software can perform phone line checking for PSTN communication devices Specify the phone line checking properties for each PSTN communication device you have selected Selected PSTN Telephony Devices Communication Device Rings to Answer Interval Phone Number asud e adda p a lt Never gt Generic NULL Modem 2 lt Never gt IC 56k Internal Data Fax Voice t 2 lt Never gt Figure 53 Modem Setup STEP 10 Configure the TA Modem checking for ISDN devices 40 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions ideo Central Setup Wizard i xi AT Checking The software can perform regular tests on ISDN terminal adaptors and modems Specify the checking properties for each communication device that you have select Selected Telephon
6. before commencing on the next PC Insert the DVD into the appropriate drive If the DVD does not autorun select the AutorunEx application from the drive from Windows Explorer The following screen will appear 2 Video Central ADPRO m E Product Installation and Upgrade Figure 45 Installation Screen STEP 1 Select Video Central Gold the following window is displayed 36 Doc 10944 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions Welcome to the Setup Wizard This wizard will guide you through the installation To continue click Next ADPRO Video Central Gold Version 9 01 00 Build 0001 Figure 46 Video Central Setup Wizard Introduction Screen STEP 2 After checking that the version number that you are upgrading to is correct press NEXT At any point during the installation you can go back any number of steps by clicking BACK STEP 3 Check that the location shown is where you wish to install Video Central If it is correct click NEXT otherwise BROWSE and select the location bx Video Central Setup Wizard Installation Folder Install files will be copied to your hard drive Setup will install files into the folder shown below To install to a different folder click Browse and select another folder Installation Folder C VCentral Browse Figure 47 Installation Location Doc 10944_13 37 Installation and Upgrade Instructions AD
7. data to be backed up The current status of the backup can be seen by looking at the Tasks list click on the Task Queue tab Notification of successful backup will be displayed on the relevant PC s 6 2 Closing Video Central NOTE This step is not required for a new installation of Video Central Gold Please continue to the next step Video Central should now be shut down To shut down the software either select File Exit or left click on the Message Director Icon in the bottom right hand corner of the screen and select File Exit Video Central on the Message Director menu i Message Director Icon BU 39 B43 am evesoce Orato TE Fie Help Save to log file Module 1 Module 2 z Hide this Window Clear AI Modules Al Modules Exit Video Central Message 1422 172 20 248 191 5M_ 172 20 248 191 MD RESET_COMMAND 1 1781 172 20 248 191 DB 172 20 248 191 MD REQ_FILE_TRANSFER REQ_SYSTEN 1781 172 20 248 191 DB 172 20 248 191 MD REQ_FILE_TRANSFER REQ_UNACKE 1781 172 20 248 191 DB 172 20 248 191 MD REQ_FILE_TRANSFER REQ_SITE_SI 2281 172 20 248 191 5H1 172 20 248 191 MD AUTO_ANSWER_SETTING 2500 172 20 248 191 5H2 172 20 248 191 MD AUTO_ANSWER_SETTING 2719 172 20 248 191 5H3 172 20 248 191 MD AUTO_ANSWER_SETTING 2781 172 20 248 191 DB 172 20 248 191 MD REQ_FILE_TRANSFER REQ_UNACKE 2922 172 20 248 191 5H4 172 20 248 191 MD AUTO_ANSWER_SETTING 3172 172 20 248 191 5H5 172 20 248 191 MD AUTO_ANSWER_SETT
8. function Video Central Setup Wizard x Network Database Location You must select the computer o Speci the computer on which the Video Central database is instaled Figure 50 5 By computer nome Database AUREWA odpro com ou Browse Location C ByIP Address a B Click Test to verity thet ho computer you have specified exists Test lt Back Next gt Cancel Enable the appropriate communication devices to be used for Video Central by checking the appropriate boxes next to the communications devices Communication devices can be added after Video Central has been installed video Central Setup Wizard E x Communication Devices Nominate which communication devices to use when connecting to remotely located ly transmitters Select up to 1 networking device and 4 telephony devices Networking Devices lam Telephony Devices D amp ICom USR ISON Pro TA U EXT D Generic NULL Modem D C 56k Internal Data Fax Voice Modem QB Ihan notated device is not displayed above check it s configuration in control panol lt Back Next gt Cancel Figure 51 Communication Devices The Network adaptor only needs to be enabled if Ethernet communications are to be used for communicating to the Transmitters Even though the Video Central PCs use the network to communicate between themselves this setting only applies to communications with Transmitters STEP 8 Configure the Modems and TAs for PSTN or ISDN operation
9. have a compatible database NOTE Alarms received whilst a backup is in progress may not get included in the current backup but will be included in the next backup sequence From the Database Server perform the following sequence Accessing the Database Administration screen All Database functions must be carried out at the PC where the main Video Central Database resides On a Multi User system the Database module sits in the Taskbar at the bottom of the main Windows screen Asr a A av Figure 23 Database Administration Access NOTE You may require ADMINISTRATOR privileges on the PC to perform the upgrade or an ADMINISTRATOR logon under Video Central if using User Logons Select Database Management a screen with five tabs will appear to select between the five different types of database functions that can be performed Database Archive Locations Database Tasks Database Task Queue General Functions User Functions 24 Doc 10944 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions Database Tasks Click on the Tasks tab to carry out data administration tasks The following screen will appear STEP 1 Doc 10944 13 Dolobases Tasks Tesk Queve Genero Users Export selected site details tom the Pig a ar aa These details con be later enported bock into He octve dolaba Import sio detaits from a comma delimited text fle into the active database The sites in
10. the IT within the Central Station or the Video Central administrator and the other copy to the Central Station manager 22 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions 7 0 Multi PC Installation Upgrade Instructions This section is only applicable to Video Central Gold The following upgrade process describes the recommended sequence in detail for upgrade and installation in a Multi PC environment If a new Video Central Gold installation is being performed then the Backup section is not required as there is no existing Video Central data to backup The previous version of Video Central Gold does not need to be removed prior to installing the new version If upgrading from Video Central Lite this must first be un installed Refer to Installation Upgrade Guidelines on page 6 for further details 7 1 Backup Database not required for new install 7 2 Closing Video Central not required for new install 7 3 Install Video Central on Database Server 7 4 Import site details and database 7 5 Check Database Functionality 7 6 Install Video Central on Other PCs 7 7 Check System Functionality 7 8 Store Video Central DVD There may be PCs on the network that perform more than one function above for instance the Database Server might also have Session Handlers i e communication devices such as modems and terminal adaptors connected or PCs with Session Handlers might also be used as User Interf
11. the fe wil then be available 10 all users Copies selected sites users and events kom the active database to a backup directory The events con be removed from the active database once backed up jackup Delete events tor the selected stes in a dete range trom the ective detebese Or delete ail date ond site details for the selected sites fom the active database Figure 24 Database Tasks Screen Under the Tasks tab select the Export button A similar screen will appear Export Site Details 5 Export from database ctive CAVCentral Data ID Description FASTBLACK FASTBLACK FASTRACE FastTrace default site FASTRACE1 FastTrace default site FASTRACE2 FastTrace default site P73 24 P73 24 P73 36 P73 36 P73 46 P73 46 Fl PC73 48 PC73 48 RACK Rack RV1 RV1 RV2 RV2 Figure 25 Export Site Details Select all site details to be exported the file to which to export and then click OK This process will store all site details with no image or event records in a single file To select multiple sites hold down the CTRL key and select another site or use the Select All button to select all sites 25 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis STEP 2 Under the Tasks tab select the Backup button A similar screen will appear Backup Site Data ID Description FASTBLACK FASTBLACK FASTRACE FastTrace default site FASTRACE1 FastTrace default sit
12. type used by each device Selected Telephony Devices Communicaton Device Connection Type ICom USR ISON Pro TA U EXT PSTN Generic NULL Modem PSTN IC 56k Internal Dota Fax Voice Modem PSTN Bock cones Figure 37 Connection Types for Modems and TAs STEP 11 If the Database Server machine also supports communications devices configure the PSTN devices for the number of rings required to answer and for phone line checking if required x Phone Line Checking The software can perform phone line checking for PSTN communication devices Specify the phone line checking properties for each PSTN communication device you have selected Selected PSTN Telephony Devices Rings to Answer Interval 2 lt Never gt Generic NULL Modem 2 lt Never gt IC 56k Internal Data Fax Voice t 2 lt Never gt Phone Number Figure 38 Modem Setup 32 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 12 Configure the TA Modem checking for ISDN devices ideo Central Setup Wizard xi AT Checking The software can perform regular tests on ISDN terminal adaptors and modems Specify the checking properties for each communication device that you have selected Selected Telephony Devices Communication Device Interval Command Standard 28800 bps Modem 30 min EJAT OK lt Back Cancel Figure 39 AT Checking STEP 13 Check that the summa
13. used for connection to a modem or terminal adaptor STEP 9 Enable the appropriate communication devices to be used for Video Central on this PC by checking the appropriate boxes next to the communications devices Communication devices can be added after Video Central has been installed video Central Setup Wizard xj Communication Devices N ch commurscohon dewces to use when connecting to remotely locoted lay 7 5 Select up to 1 networking device and 4 telephony devices Networking Devices ma Tolephony Dewors OE 3Com USR ISON Pro TAY EXT Gener NULL Modem 5 k Internal Data Fax Voice Modem BD Menmmstetied device ts not displayed above check it s configuration n control panel lt Beck Next gt Cancel Figure 36 Communication Devices NOTE The Network adaptor only needs to be enabled if Ethernet communications are to be used for communicating to the Transmitters Even though the Video Central PCs use the network to communicate between themselves this setting only applies to communications with Transmitters Doc 10944_13 31 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis STEP 10 If the Database Server machine also supports communications devices configure the Modems and TAs for PSTN or ISDN operation as appropriate Video Central Setup Wizard i xj Connection Types Specify the type of connection for each communication device you have lg selected Choose the connecton
14. 43 Import Site Details Select the file to which the site details were previously exported and click OK The site details will now be imported into the Video Central Gold Database To link the archived database to the new Video Central Gold Database select the Database Tab and a similar screen will appear Select Add and select the location of the archived database then click OK This data will now be available to be searched from Video Central Gold x Databases Tasks Task Queue General Users Active database path C VCentrahData Archive Locations Lass Baitove Close Figure 44 Database Menu 35 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis 7 5 Check Database Functionality The Database Functionality should now be checked The following capability should be checked Check that all sites are present in the Database as expected Perform a Database search within the Video Central database to check that all expected events are still present in the Database If the Database Server also supports communication devices check that connections can be established to each transmitter type being monitored 7 6 Install Video Central Gold on Other PCs The next step is to install the new Video Central software on the other PCs which support communication devices Session Handlers and user interfaces Each PC should be upgraded in turn and functionality confirmed
15. 944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions 7 2 Closing Video Central Gold NOTE This step not required for a new installation of Video Central Gold Please continue to the next step All Video Central applications should now be shut down on all PCs on the Video Central network To shut down Video Central left click on the Message Director Icon in the bottom right hand corner of the screen and select File Exit Video Central on the Message Director menu NOTE Itis important to shut down Video Central on the PCs with Session Handlers after ensuring that all alarms have been acknowledged followed by PCs with User Interfaces and finally the Database M Director N taug il jessage Director Icon Figure 27 Shutting down Video Central Gold 7 3 Install Video Central on Database Server The next step is to install the new Video Central software on the Database PC Insert the DVD into the appropriate drive If the DVD does not autorun select the AutorunEx application from the drive from Windows Explorer The following screen will appear os ADPRO Product Nasielicicelal Figure 28 Installation Screen Doc 10944_13 27 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis STEP 1 Select Video Central Gold the following window is displayed Welcome to the Setup Wizard This wizard will guide you through the installation To continue clic
16. ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions March 2010 Part 201572 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions Disclaimer The contents of this document are provided on an as is basis No representation or warranty either express or implied is made as to the completeness accuracy or reliability of the contents of this document The manufacturer reserves the right to change designs or specifications without obligation and without further notice Except as otherwise provided all warranties express or implied including without limitation any implied warranties of merchantability and fitness for a particular purpose are expressly excluded Intellectual Property and Copyright This document includes registered and unregistered trademarks All trademarks displayed are the trademarks of their respective owners Your use of this document does not constitute or create a licence or any other right to use the name and or trademark and or label This document is subject to copyright owned by Xtralis AG Xtralis You agree not to copy communicate to the public adapt distribute transfer sell modify or publish any contents of this document without the express prior written consent of Xtralis General Warning This product must only be installed configured and used strictly in accordance with the General Terms and Conditions User Manual and product documents available from Xtralis
17. ING 172 20 248 191 5H1 172 20 248 191 MD AUTO_ANSWER_SETTING xl 172 9N 9A9 101 CHE 172 9N IAQ IAI AAN ALITO ANSWER SETTING Figure 5 Shutting down Video Central Gold Doc 10944_13 13 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis NOTE If upgrading from Video Central Lite to Video Central Gold you must first uninstall Video Central Lite before installing Video Central Gold 6 3 Install Video Central The next step is to install the new Video Central software Insert the DVD into the appropriate drive If the DVD does not autorun select the AutorunEx application from the drive from Windows Explorer The following screen will appear EE ADPRO Install Upgrade Video Central ADPRO i a Product Tarsiecliteiiela and Upgrade Figure 6 Installation Screen STEP 1 Select Video Central Gold or Video Central Lite the following window is displayed i ntral Setup Wizard Welcome to the Setup Wizard This wizard will guide you through the installation To continue click Next ADPRO Video Central Version 9 01 00 Build 0001 cme Figure 7 Video Central Setup Wizard Introduction Screen 14 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 2 After checking that the version number that you are upgrading to is correct click NEXT At any point during the installation you can go back any number of steps by clicking BACK STEP 3 Check t
18. PRO VideoCentral by Xtralis STEP 4 Select the Multi User option and click NEXT Video Central Setup Wizard x Installation Type You can choose the type of installation you wantto create based upon your configuration and your needs Single User Select this option if only one person will be using Video Central at a time Laptop users should selectthis option Multi User Select this option if you want Video Central to work as a distributed system using networked computers If your system requires many operators or connections choose this option cm Figure 48 Single Multi User Selection STEP 5 The Video Central Database will not be stored on this PC so select NO and click NEXT Video Central Setup Wizard E xj Network Database There must be only one database in the system Do you want to install the Video Central database on this computer C Yes No This computer is named AURELIA This computer s IP address is 172 20 248 191 lt Back Cancel Figure 49 Database Selection 38 Doc 10944 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 6 STEP 7 NOTE Specify the location of the Database Server either by name or by IP address Click the TEST button to confirm that the Database Server can be seen by this PC It is important that if you select NO ensure that the IP address of the Database PC is correctly entered otherwise the system will not
19. The sites in the file will then be available to all users Import Copies selected sites users and events from the active database to a backup directory The events can be removed from the active database once backed up Backup Delete events for the selected sites in a date range from the active database Or delete all data and site details for the selected sites from the active database Delete Figure 2 Database Tasks Screen To Export site details Under the Tasks tab select the Export button A similar screen will appear Doc 10944 13 11 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis Export from database ID Description FASTBLACK FASTBLACK FASTRACE FastTrace default site FASTRACE1 FastTrace default site FASTRACE2 FastTrace default site P73 24 P73 24 P73 36 P73 36 P73 46 P73 46 Fal PC73 48 PC73 48 RACK Rack RVI RVI RV2 RV2 ps SelectAll Deselect All To File X F me Figure 3 Export Site Details Select all site details to be exported the file to which to export and then click OK This process will store all site details with no image or event records in a single file To select multiple sites hold down the CTRL key and select another site or use the Select All button to select all sites To Backup site details Under the Tasks tab select the Backup button A similar screen will appear Backup Site Data
20. aces As the software is installed or upgraded on each PC it is important to check that the functionality of each PC is as expected environment the IP address of the PC with the Database is recorded in the other PCs with Video Central installed If for whatever reason the IP address of the Database PC is changed the Video Central system will stop functioning until a Video Central Database with the correct IP address is reinstated This situation will also occur if the Multi PC installation is selected on a single PC at installation time If the IP address of the single PC is altered then Video Central will cease to function WARNING When Video Central is installed in a Multi PC Doc 10944 13 23 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis 7 1 Backup Database NOTE This step not required for a new installation of Video Central Gold Please continue to the next step The first step is to backup all the site information in the Video Central database This should always be done on a regular basis to ensure that the monitoring station can be restarted quickly in the event of a PC crash Although every effort is made to ensure database compatibility Xtralis cannot guarantee backwards compatibility between software versions of Video Central Therefore it is important that prior to upgrade a database backup is performed so that if for any reason you must revert to a previous version of Video Central you will
21. alis STEP 8 Enable the appropriate communication devices to be used for Video Central by checking the appropriate boxes next to the communications devices Communication devices can also be added after Video Central has been installed NOTE Video Central Lite only allows a single communication device to be used Video Central Gold allows multiple communication video Central Setup Wizard E xj Communication Devices Norranate which cornmumoshon disas to ust when connectng to remotely located tensmmers Select up to 1 networking dewoe and 4 telephony dewices Networking Devices mp Telephony Devices 0 amp Kom USR ISDN Fro TAU EXT D St Generic NULL Modem 0G IC Sk Interna Data Fax Voice Modem A Ifon installed device is not displayed above check it s configuration in control panel te cone Figure 14 Communication Devices NOTE The Network adaptor only needs to be enabled if Ethernet communications are to be used for communicating to the Transmitters Even though a Video Central PC may use the network to communicate with other company IT infrastructure this setting only applies to communications with ADPRO Transmitters STEP 9 Configure the Modems and TAs for PSTN or ISDN operation as appropriate Video Central Setup Wizard I Connection Types Specty the type of connection for each communication device you have sobected Choose the connection type used by each device Selected Telephony Devices Co
22. also known as Session Handlers on any one PC which is fitted with a dongle Up to four of the communication devices can be any mix of modems or TAs the rest are allocated as TCP IP interfaces managed through the one TCP IP interface For instance if one modem and two TAs are connected to a Video Central PC then five TCP IP Session Handlers are available for connection via Ethernet If a multi port serial expander card is required to support serial devices on a PC please contact your supplier for the recommended expander card Network Cards Video Central can be used to connect to FastTrace FastTx FastVu and Fast Scan Transmitters over an Ethernet network Note that Fast Scan Transmitters must be fitted with a third party Network Adaptor VM53 or MSS100 Network cards fitted to Video Central PCs must be compatible with either 10BaseT or 100BaseTx cabling Doc 10944 13 5 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis In some circumstances two network cards may be required in one PC running Video Central one used to access an internal Ethernet network and one used for external Ethernet communications to ADPRO transmitters Video Central uses the IP address and subnet mask of the ADPRO transmitters to determine which interface will be used for communication with the transmitters Therefore it is extremely important to ensure that all IP addresses used for transmitters are managed centrally to ensure correct operat
23. ard Ethernet 10BaseT or 100BaseTX compatible Table 3 Communication Device Requirements 4 Doc 10944 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions 4 3 Installing Communication Devices Prior to installing Video Central any communication devices should be installed on the PC s This is done under the Phone Modem options or Network options on the Control Panel on Windows Please refer to your IT support personnel or Windows Help for details on how to install communication devices The serial communications rely heavily on the performance of the serial ports of the PC Some PCs have serial ports that will not reliably support the data rates required to communicate with ADPRO transmitters If problems are experienced on serial communications connections please check that the Video Central Session Handlers are not recording errors due to overruns on the PC serial ports Modems and Terminal Adaptors Video Central has been designed to work with industry standard modems and terminal adaptors TA Contact your supplier for a recommendation as to which modem TA to use If using internal modems in your PC no more than one should be installed in any PC as performance and operation with more than one internal modem may produce erroneous results Communication Devices Video Central Lite only supports a single communications device Video Central Gold supports a maximum of eight communication devices
24. at the PC is used exclusively for Video Central Xtralis does not warrant any behaviour caused by incompatibility with another application running on the same PC Operating System Requirements Video Central has been tested and validated on the following platforms Windows 2000 Professional Service Pack 4 Windows XP Professional Service Pack 2 Windows 2003 Server NOTE Using Server versions of operating system software for the PC running the Database is recommended as this can provide significant performance and operational benefits Installation Prerequisites Video Central contains Microsoft NET components and requires NET 1 1 and 2 0 be installed prior to Video Central being installed Microsoft NET 1 1 and 2 0 can be found on the Video Central DVD 2 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions Hardware Requirements The following tables define the hardware requirements for Video Central Note that due to the many possible installation and configuration scenarios of Video Central these recommendations are only guidelines and higher specified equipment may be required Purchasing or upgrading to higher specified equipment also offers a degree of future proofing as any new features added to Video Central in the future may increase the minimum equipment specification Once Video Central is installed and operating near its planned maximum i e during peak load in the Mon
25. ators have access to the required registry sections by default Users must be provided the appropriate access 6 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions 5 2 Install Upgrade Timing It is important to choose a period of little to no activity in a Monitoring Station to perform an install or an upgrade Determine the timing which best suits your Monitoring Station s activity level The actual install upgrade should be able to be completed within an hour in even complex scenarios excluding the time elapsed to backup the database refer to Database Backup Time on page 7 for further details 5 3 Database Backup Time The Video Central database can take a considerable time to backup The length of time to backup depends on the amount of data stored in the database which is directly influenced by how often backups are performed and the activity that the Monitoring Station experiences Experience of performing a backup on your Video Central configuration will deliver the best guideline as to the amount of time to allocate to this process but it could take several hours to backup a month s data from a busy Monitoring Station 5 4 Video Central Remote Transmitter Passwords When upgrading installing Video Central it is vitally important to ensure the correct passwords are entered into site details for each ADPRO remote video transmitter to access the transmitter Video Central must use the CMS Passwor
26. ccccccccccceceseeeeeeeeeeees 10 Accessing the Database Administration screen 00 10 Database Tasks 0 ccceeecceeeeeeeeeeeeeeecceaeeeeeeeeeteeaaaeeeeeeeetteee 11 6 2 Closing Video Central eccccsecceeeeeeeeeeceeeeeeeeeeeeeestseeeeeees 13 6 3 Install Video Central 0 0 0 cccccseeeeeeeeeeeennneeeeeeeeeetestaeeeeeees 14 6 4 Import Site Details and Database ccccccccccecseeeeeeeeeees 20 6 5 Check System Functionality 0 ceccccsseeeeeeeeeeeeestteeeeeees 22 6 6 Store Video Central DVD cccccceccteeeeteeeeeeeeeeeeessneeeeeees 22 Doc 10944 13 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis 7 0 Multi PC Installation Upgrade Instructions cccessseeseseee 23 Jal Backup Database cecceeeeeeeeeeeeeeecaeeeeeeeeeeeeetaeeeeeees 24 Accessing the Database Administration screen 006 24 Database TASKS ix cccvcecccececteveceveccvecstciececccetcestecctetctvteteteteletees 25 7 2 Closing Video Central Gold cccceeeccccceeeeeeeeeeeeeeeseneeeeees 27 7 3 Install Video Central on Database Server esseen 27 7 4 Import Site Details and Database ceceeeetteeeeteeeeeees 34 7 5 Check Database Functionality cecccsseeeeeeeeeeeeeetneeeeeees 36 7 6 Install Video Central Gold on Other PCS 36 7 7 Check System Functionality 0 0 0 0 ccecccccsceeeeeeeeeeeeessteeeeeees 42 7 8 Store Video Central DVD ccccccetcce
27. d to access transmitters 5 5 Disable the File Indexing Service To conserve memory resources the Index Service should be disabled on all drives used by Video Central To perform this 1 Open Windows Explorer right click on a drive and select Properties 2 Deselect the check box labelled Allow Indexing Service to index this disk for fast file searching 5 6 Virus Scan Software Virus Scan software can interfere with the efficient running of Video Central particularly in busy Central Monitoring Stations The software should be configured for manual scan and the scan performed during an off peak time in the Monitoring Station 5 7 Disable Screensavers Screensavers should be disabled as follows 1 Go to Start Control Panel Display and select the Screensaver tab 2 Set the Screensaver dropdown list to None Doc 10944 13 7 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis 5 8 Defragment Hard Drives The hard drives on the database machine should be defragmented regularly to maintain hard disk performance This must be performed without any applications running To do this 1 Go to Start All Programs Accessories System Tools Disk Defragmenter 2 Select Defragment 5 9 Archive Database The Video Central database stores all the video and audio information received by Video Central and can grow to a large size The database should be regularly archived to ensure data is backed up as well as
28. designs or specifications without obligation and without further notice Except as otherwise provided all warranties express or implied including without limitation any implied warranties of merchantability and fitness for a particular purpose are expressly excluded This document includes registered and unregistered trademarks All trademarks displayed are the trademarks of their respective owners Your use of this document does not constitute or create a licence or any other right to use the name and or trademark and or label This document is subject to copyright owned by Xtralis AG Xtralis You agree not to copy communicate to the public adapt distribute transfer sell modify or publish any contents of this document without the express prior written consent of Xtralis Doc 10944 _13
29. e FASTRACE2 FastTrace default site P73 24 P73 24 P73 36 P73 36 P73 46 P73 46 PC73 48 PC73 48 RACK Rack RY1 RV1 RV2 RV2 SelectAll DeselectAll From Date 01 January 1990 To Date 0l July 2005 Store in Location z Remove backed up events from active database Vv Figure 26 Backup Site Data Screen Pick all sites to backup by using the Select All button Select a date range between which the information is to be backed up the back up will go from 00 00 00 hours of the first date through to 23 59 59 hours of the last date The default From date will be 1 January 1990 whilst the default To date will be the current date Set the From Date to the date when the last backup was performed Select a folder location to export to If an export has been carried out previously and you wish to write to the same file s use the drop down menu to the right of the text box Alternatively use the browse button El to select the required location file Press the OK button to start the backup archive A confirmation box will be presented to verify the intended actions If all information is correct click the Yes tab The backup function will take varying times depending upon the amount of data to be backed up The current status of the backup can be seen by looking at the Tasks list click on the Task Queue tab Notification of successful backup will be displayed on the relevant PC s 26 Doc 10
30. ear Doc 10944_13 21 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis amp Video Central Database xj Databases Tasks Task Queue General Users Active database path C VCeantrahData Archive Locations Add Figure 22 Database Screen STEP 3 Click Add and select the location of the archived database then click OK This data will now be available to be searched from Video Central 6 5 Check System Functionality The final stage is to check the system functionality of Video Central The following capability should be confirmed Ability to connect to all Transmitter types monitored and with video and audio transmission where used e Ability to receive alarms from all Transmitter types monitored Connection to multiple sites simultaneously where more than one communication device is used Video Central Gold only Access to setup menus on each different type of transmitter Access to remotely change control outputs Database search and retrieval of data from the Video Central Database 6 6 Store Video Central DVD At this stage it is important to store the Video Central Upgrade DVD for future use or to enable a smooth recovery process in the instance of a hard disk failure If your company has a data or configuration management plan then the software should be stored according to that plan If not make a backup of the DVD and give one copy to the person responsible for
31. eeeeeeeeeeeeeeeetteeeeeees 42 Doc 10944 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions 1 0 Overview This instruction booklet provides information on the installation and upgrade process for Video Central Lite and Gold 2 0 Scope Of This Guide These instructions include the following information What is Video Central System Configuration and PC recommendations Installing Upgrading Video Central Lite Gold on a single PC Installing Upgrading Video Central Gold on a multiple PC network This document describes the Video Central installation and upgrade process in considerable detail for both a single PC environment and a multiple PC environment It is strongly recommended that this document be followed extremely carefully to ensure that any installation or upgrade is trouble free Any departure from the suggested sequence may cause loss of data and or functionality If you have any questions regarding your particular Video Central configuration or the process or at any point the functionality is not as expected please contact your supplier In addition to the sequence below there may be special instructions for a particular software release contained in the release notes Please read any release notes 3 0 Whatis Video Central Video Central is a PC based software package specifically designed to monitor video from remote sites fitted with ADPRO FastScan VST 10 VST 10plus VST 10CA VST 10CA
32. eeeeeeeeeeneeeeeeeeeesessnneeeeeees 3 4 3 Installing Communication Devices cceeeeeeeeeeeeeeeeteees 5 Modems and Terminal Adaptors neeese 5 Communication DeVICES cc cecceeeeeeeeeceneeeeeeeeeeeestaeeeeeees 5 Network Cards cc ccccceeeeeeeececeeeeeeeeeeeeeccaeeeeeeeeeeteessaeeeeeees 5 5 0 _Installation Upgrade Guidelines cccccsssessseeeeeeeeeeeeessneeeeeees 6 5 1 Security and Permissions ccccccceeeeeceeeeeeeeeeeeeesneeeeeees 6 5 2 Install Upgrade Timing ccecceeeeeeeeeeceeneeeeeeeeeeeensaeeeeees 7 5 3 Database Backup Time cc cceccceeeeeeeeeeeneeeeeeeeeeeeessneeeeeess 7 5 4 Video Central Remote Transmitter Password 0 ce08 7 5 5 Disable the File Indexing Service 7 5 6 Virus Scan Software esseeseeeeeeesessreerresssesrrrrrrnsssesrrrrrnns 7 5 7 Disable Screensavers eeeeeeeeeeeeeeeeereeeeeserrrrrreseserrrnnnne 7 5 8 Defragment Hard Drives ccccccceeceeeeeeccceeeeeeeeeeeeeeeneeeeees 8 5 9 Archive Database cccccccecccccccceeeeeeeeeeeeeccneeeeeeeeeteestaaeeeeees 8 5 10 Close Other Applications c ccccececeecseteeeeeeeeeeeestnneeeeeees 8 5 11 Disable Themes Windows XP SP2 cc cccceeeeeeeesetteeeeeees 8 5 12 Enable Messenger Service Windows XP SP2 00ceee 9 6 0 Single PC Installation Upgrade Instructions 0 cccsseeeeeeees 9 6 1 Backup Video Central Database cc
33. eing used i e Video Central is passing alarm data to third party Central Station software select YES and click NEXT If it is not being used select NO and click NEXT Video Central Setup Wizard x Basic Integration Video Central can emulate a typical Alarm Receiver and send alarm events to the automation software Do you want Video Central to pass events to the automation software Yes C No A Only selectthis option if Video Central is connected to a Central Monitoring Station by a serial cable lt Back Cancel Figure 12 Basic Integration Selection STEP 7 VC Gold Only If Basic Integration is being used check that the communications settings are correct make any required changes and click NEXT x Basic Integration Options Video Central uses a serial portto communicate with a Central Monitoring Station Specify the properties for the serial port that will be used to communicate with a Central Monitoring Station Serial Port Properties Communication Port Baud Rate so Si Data Bits boo z Stop Bits Poo x Party Noe E amp You can customise the event codes sentto the Central Monitoring Station from the Administration menu in the User Interface cook Conce Figure 13 Basic Integration Options NOTE Ensure that the COM port specified is not used for connection to a modem or terminal adaptor Doc 10944_13 17 Installation and Upgrade Instructions ADPRO VideoCentral by Xtr
34. functionality should be confirmed as follows Ability to receive alarms on all User Interfaces Receiving alarms from multiple sites simultaneously on multiple User Interfaces Connection to multiple sites simultaneously with video and audio transmission from multiple User Interfaces Access to setup menus on each different type of transmitter Access to remotely change control outputs Video Central Database search and retrieval of data from all User Interfaces 7 8 Store Video Central DVD At this stage it is important to store the Video Central Upgrade DVD for future use or to enable a smooth recovery process in the instance of a hard disk failure on one of the PCs If your company has a data or configuration management plan then the software should be stored according to that plan If not make a backup of the DVD and give one copy to the person responsible for the IT within the Central Station or the Video Central administrator and the other copy to the Central Station manager www xtralis com The Americas 1 781 740 2223 Asia 852 2916 8894 Australia and New Zealand 61 3 9936 7000 Continental Europe 32 56 24 1951 UK and the Middle East 44 1442 242 330 The contents of this document are provided on an as is basis No representation or warranty either express or implied is made as to the completeness accuracy or reliability of the contents of this document The manufacturer reserves the right to change
35. hat the location shown is where you wish to install Video Central If it is correct click NEXT otherwise BROWSE and select the location Video Central Setup Wizard x Installation Folder Install files will be copied to your hard drive Setup will install files into the folder shown below To install to a different folder click Browse and select another folder m Installation Folder CAVCentrah Browse lt Back Cancel Figure 8 Installation Location STEP 4 VC Lite Only To be able to access setups on the FastTrace FastTx or accept incoming calls you must select the YES option as shown in Figure 9 To receive alarms a dongle must also be fitted to your PC If using Video Central Lite without a dongle Video Central Lite will not answer incoming calls therefore is not suitable for alarm monitoring video Central Setup Wizard 4 x Transmitter Alarm Management Alarms can be received from a Transmitter Do you want Video Central to answer incoming calls and receive alarms A Video Central dongle must be connected to the PC to receive alarms C Yes No Yes must be selected to access setup mode on FastTrace lt Back Cancel Figure 9 Transmitter Alarm Management Screen Doc 10944_13 15 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis If you select YES as shown in Figure 9 the CMS password must be used to access ADPRO transmitters and if you select NO the Observer password m
36. ion of Video Central 5 0 __Installation Upgrade Guidelines This section contains generic guidelines about upgrading installing Video Central and should be read prior to commencing the install upgrade process NOTES It is recommended the database be backed up prior to installing upgrading Video Central If upgrading from Video Central Lite the database must first be backed up and then the Video Central Lite software must be uninstalled prior to installing Video Central Gold Refer to Backup Video Central Database on page 10 for instructions on backing up the Video Central database Uninstallation of Video Central Lite is performed from the Control Panel under Windows Please refer to Windows Help for details on this process It is recommended that the PC be restarted after the uninstall process After upgrading the database can be re imported into Video Central Gold if necessary This process is described in Import Site Details and Database on page 21 5 1 Security and Permissions To install or upgrade Video Central Administrator level access is generally required Power User level access may be used but depending on the limitations placed on Windows from a security perspective this may not be successful Video Central requires access to the registry in operational mode This impacts on the access levels of operators who use Video Central The correct access can be achieved as follows Windows 2000 XP Power Users and Administr
37. ired installation options then click FINISH to complete the install or click BACK to change an option Setup Wizard Completing the Setup Wizard You have successfully completed the Setup Wizard Summaty of options selected Installation Options Install Single User System Install program to C VCentral Install database to C VCentral Data Use Basic Integration COM1 9600 8 1 None amp Communication Options Communication Devices E9 Network Adaptor 3 3Com USR ISDN Pro TA U EXT gt D Rawat NIL det To close this wizard and begin the installation process click Finish E Cancel Figure 18 Installation Confirmation STEP 13 Once the install has completed reboot the PC 6 4 Import Site Details and Database NOTE This step is only required if the Site Details and Database are being transferred to a new system The site details backed up under Database Tasks can now be re imported into Video Central With Video Central running click on Database Administration Database Management menu selection System Administration q Free disk 57 Configure Sites User Interface Options Database Management Local Parameter Editing Configure Communications Single User installation database access Configure Transparent Data Port Figure 19 Database Administration Access 20 Doc 10944_13 ADPRO VideoCentral by Xtralis In
38. itoring Station an evaluation of each PC should be performed Parameters to check include memory and disk space used If any of the parameters are close to maximum i e hard disk is nearly full or available physical memory is low or the performance of the Video Central GUI appears sluggish hardware upgrades to the PC should be considered to ensure maximum reliability and performance The specifications shown are for minimum and typical specifications for a PC In a typical scenario where for instance four communications devices could be installed on the one PC a higher specification PC would be required such as a Pentium 4 Processor 2 4 GHz with 512 MB of memory System Element Requirements Processor Intel Pentium III 800 MHz or AMD Chassis Sufficient PCI slots to fit all the required peripheral cards modems Main memory 512 MB Hard disk capacity At least 10 GB free CD ROM 10 X or greater Sound card TrueSpeech compatible codec required for each PC using audio Video card VGA driver AGP PCI 1024 x 768 resolution 24 bit colour 32 MB Printer support Appropriate ports to support logging and graphics printer if used 1 x Serial port For external modem if required 1 x Serial port For transparent date if required 1 x Dongle USB Required for each PC running the Session Handler module The SH module is required for remote site connection to modems terminal adaptors and LAN Table 1
39. k Next ADPRO Video Central Version 9 01 00 Build 0001 Cancel Figure 29 Video Central Setup Wizard Introduction Screen STEP 2 After checking that the version number that you are upgrading to is correct press NEXT At any point during the installation you can go back any number of steps by clicking BACK STEP 3 Check that the location shown is where you wish to install Video Central If it is correct click NEXT otherwise BROWSE and select the location Video Central Setup Wizard E x Installation Folder Install files will be copied to your hard drive Setup will install files into the folder shown below To install to a different folder click Browse and select another folder Installation Folder CAVCentrah Browse Figure 30 Installation Location 28 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 4 Select the user option as required i e if the Video Central system is going to be run on more than one PC using a central database select the Multi User option and click NEXT Video Central Setup Wizard xj Installation Type You can choose the type of installation you want to create based upon your configuration and your needs Single User Select this option if only one person will be using Video Central at a time Laptop users should select this option Multi User Selectthis option if you want Video Central to work as a distributed s
40. larm data to third party Central Station software select YES and click NEXT If it is not being used select NO and click NEXT The Basic Integration functionality is only available on the Database Server PC Video Central Setup Wizard x Basic Integration Video Central can emulate a typical Alarm Receiver and send alarm events to the automation software Do you want Video Central to pass events to the automation software Yes No Only selectthis option if Video Central is connected to a Central Monitoring Station by a serial cable lt Back Cancel Figure 34 Basic Integration Selection Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 8 If Basic Integration is being used check that the communications settings are correct make any required changes and click NEXT Video Central Setup Wizard x Basic Integration Options Video Cental uses a serial port to communicate with o Central Monitoring Station fy Specty the properties for the serial port tha will be used to Communicate wih Central Monnonng Station Serdi Port Properses Communicaton Port a i Baud Rote 9600 Data Bit wf Stop Bas 1 X Ponty None aa BD You can customise the event codes sent to the Central Monitoring Station trom the Administraton menu in the User Inmertace lt Back Next gt Cancel Figure 35 Basic Integration Options NOTE Ensure that the COM port specified is not
41. maintain Video Central performance Please refer to the Video Central online help or Backup Video Central Database on page 10 for details of archiving data 5 10 Close Other Applications The number of applications running on the Video Central PCs must be kept to a minimum to ensure resources are available for Video Central to operate efficiently Any unnecessary applications should not be used whilst Video Central is in operation 5 11 Disable Themes Windows XP SP2 With Windows XP SP2 installed after multiple connection disconnections usually several hundred the number of GDI Objects created will reach the Windows Operating System limit of 9 999 Once this limit is reached a message is displayed stating there is insufficient memory and the user interface may not perform correctly To work around this problem perform the following 1 Go to Start Control Panel 2 Click Display 3 On the Themes tab of the Display Properties dialog box click Windows Classic in the Theme list 4 Click Apply and then click OK To correct this problem contact Microsoft Product Support Services to obtain the hotfix Visit http support microsoft com select Search Knowledge Base and search for ID 319740 8 Doc 10944 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions 5 12 Enable Messenger Service Windows XP SP2 If you are using Windows XP and have installed Service Pack 2 the following message will appear
42. mmunication Device _ Connection Type 3Com USR ISON Pro TAU EXT PSTN G ULL Modem PSTN C 56k Imemal Data Fax Voice Modem PSTN lt Back Next gt Cancel Figure 15 Connection Types for Modems and TAs 18 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 10 Configure the PSTN devices for the number of rings required to answer and for phone line checking if required Video Central Setup Wizard a xi Phone Line Checking The software can perform phone line checking for PSTN communication devices Specify the phone line checking properties for each PSTN communication device you have selected Selected PSTN Telephony Devices Rings to Answer Interval Phone Number 4 lt Never lt Never gt lt Never gt IC 56k Internal Data Fax Voice t 2 Figure 16 Modem Setup STEP 11 Configure the TA Modem checking for ISDN devices Video Central Setup Wizard x AT Checking The software can perform regular tests on ISDN terminal adaptors and modems Specify the checking properties for each communication device that you have selected Selected Telephony Devices Communication Device Interval Command Standard 28800 bps Modem 30 min AT OK lt Back Cancel Figure 17 AT Checking Doc 10944_13 19 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis STEP 12 Check that the summary screen displays your requ
43. n the next backup sequence Accessing the Database Administration screen Select the Database Administration menu selection on Video Central Gold to gain access to the Administration menu as shown below System Administration 1 Free disk 57 Configure Sites User Interface Options Database Management Local Parameter Editing Configure Communications Single User installation database access Guigiaiicesen Deeper Exit Figure 1 Database Administration Access NOTE You may require ADMINISTRATOR privileges on the PC to perform the backup or an ADMINISTRATOR logon under Video Central if using User Logons 10 Doc 10944 13 ADPRO VideoCentral by Xtralis Select Database Management and a screen with five tabs will appear to select between the five different types of database functions that can be performed Database Archive Locations Database Tasks Database Task Queue General Functions User Functions Database Tasks Installation and Upgrade Instructions Click on the Tasks tab to carry out data administration tasks The following screen will appear video Central Database Databases Tasks Task Queue General Users Export selected site details from the selected database to a comma delimited textfile These details can be later imported back into the active database Export Import site details from a comma delimited text file into the active database
44. ness or suitability of the products for your purpose You acknowledge that you have not relied on any oral or written information representation or advice given by or on behalf of Xtralis or its representatives Total Liability To the fullest extent permitted by law that any limitation or exclusion cannot apply the total liability of Xtralis in relation to the products is limited to i in the case of services the cost of having the services supplied again or ii in the case of goods the lowest cost of replacing the goods acquiring equivalent goods or having the goods repaired Indemnification You agree to fully indemnify and hold Xtralis harmless for any claim cost demand or damage including legal costs on a full indemnity basis incurred or which may be incurred arising from your use of the products Miscellaneous If any provision outlined above is found to be invalid or unenforceable by a court of law such invalidity or unenforceability will not affect the remainder which will continue in full force and effect All rights not expressly granted are reserved Doc 10944 13 i Installation and U pgrade Instructions ADPRO VideoCentral by Xtralis Document Conventions The following typographic conventions are used in this document Convention Description Bold Used to denote emphasis Used for names of menus menu options toolbar buttons Italics Used to denote references to other parts of this document or othe
45. plus FastScan 2 and FastScan Series Ill ADPRO FastVu by Xtralis ADPRO FastTrace by Xtralis ADPRO FastTx by Xtralis ADPRO VM41 FastScan by Xtralis and ADPRO InSight Video Alarm Systems Video Central is available in two editions GOLD is the full featured edition for single and multi user environments supporting multiple operators communication devices and PCs Doc 10944_13 1 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis LITE is a basic version of the software for users who do not require the following features multiple operators active sites list basic integration interactive maps and multiple communications interfaces NOTE If Video Central Gold is running in a networked scenario all PCs must be running the same version of Video Central Gold 4 0 Hardware and Operating System Requirements 4 1 General To satisfactorily operate Video Central the software must be loaded on a recommended minimum PC hardware configuration The PC must run under an approved operating system and have the ability to connect to remote sites using an internal or external PSTN modem ISDN terminal adaptor TA or via the PC s Ethernet network card 4 2 PC Configuration Requirements Video Central Gold can run on a single PC or Laptop computer or in network configuration with multiple PCs and communications interfaces Xtralis recommend that Video Central is the only application installed on a PC and th
46. r documents Used for the result of an action The following icons are u sed in this document Convention Description Caution This icon is used to indicate that there is a danger to equipment The danger could be loss of data physical damage or permanent corruption of configuration details Warning This icon is used to indicate that there is a danger of electric shock This may lead to death or permanent injury Warning This icon is used to indicate that there is a danger of inhaling dangerous substances This may lead to death or permanent injury Tradename ADPRO is a registered tr Contact Us statement ademark of Xtralis AG Pty Ltd The Americas 1 781 740 2223 Asia 852 2916 8894 Australia and New Zealand 61 3 9936 7000 Continental Europe 32 56 24 1951 UK and the Middle East 44 1442 242 330 www xtralis com Doc 10944 13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions Contents AO QVOFVIOW E 1 2 0 Scope Of THIS G ldan ieee cate 1 3 0 What is Video Central cccccccccsseesseeeeeeeeeeeeeeeeeeeeeeeessesesseeeeeeees 1 4 0 Hardware and Operating System Requirements 00 2 4 1 1 9 gt Be 2 4 2 PC Configuration Requirement cccccccecseeeeeeeeeeeeeeettaees 2 Operating System Requirements 2 Installation Prerequisites ccceeeceeeeeeeeeeeeeeeeetteeeeeeeeetees 2 Hardware Requirements ccccce
47. ry screen displays your required installation options then click FINISH to complete the install or click BACK to change an option Video Central Setup Wizard Completing the Setup Wizard You have successfully completed the Setup Wizard Summary of options selected B Installation Options Install Single User System Install program to C VCentral Install database to C VCentral Data Use Basic Integration COM1 9600 8 1 None Communication Options Communication Devices E3 Network Adaptor 3Com USR ISDN Pro TA U EXT gt ya To close this wizard and begin the installation process click Finish Eo comes Figure 40 Installation Confirmation STEP 14 Once the install has completed reboot this PC and start Video Central Gold if it does not automatically start Doc 10944_13 33 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis 7 4 Import Site Details and Database NOTE This step is only required if the Site Details and Database are being transferred to a new system The site details backed up under Database Tasks can now be re imported into Video Central Gold on the PC running the Database With Video Central running select Database on the taskbar menu System Administration Free dsk 49 Configure Stes User Interface Options Database Management Local Parameter Editing Multi User installation Database access
48. stallation and Upgrade Instructions Click on the Tasks tab to carry out data administration tasks The following screen will appear video Central Database Databases Tasks Task Queue General Users Export selected site details from the selected database to a comma delimited textfile These details can be later imported back into the active database Export Import site details from a comma delimited textfile into the active database The sites in the file will then be available to all users Import Copies selected sites users and events from the active database to a backup directory The events can be removed from the active database once backed up Backup Delete events for the selected sites in a date range from the active database Or delete all data and site details for the selected sites from the active database Delete Figure 20 Database Tasks Screen STEP 1 Under the Tasks tab select the Import button A similar screen will appear Import Site Details d Locate the comma delimited text file to import into the active database From Fie m Cone Figure 21 Import Site Details Select the file to which the site details were previously exported and click OK The site details will now be imported into the Video Central Database STEP 2 To link the archived database to the new Video Central Database select the Database tab and a similar screen will app
49. upgrading from Video Central Lite this must first be un installed Refer to Installation Upgrade Guidelines on page 6 for further details NOTE Some steps are only required for Video Central Gold or Lite The setup screens do not appear for the other versions These steps are marked as such 6 1 Backup Video Central Database not required for new install 6 2 Closing Video Central not required for new install 6 3 Install Video Central 6 4 Import data if required 6 5 Check System Functionality 6 6 Store Video Central DVD Doc 10944 13 9 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis 6 1 Backup Video Central Database NOTE This step is not required for a new installation of Video Central Please continue to the next step The first step is to backup all the site information in the Video Central database This should always be done on a regular basis to ensure that the monitoring station can be restarted quickly in the event of a PC crash Although every effort is made to ensure database compatibility Xtralis cannot guarantee backwards compatibility between software versions of Video Central Therefore it is important that prior to upgrade a database backup is performed so that if for any reason you must revert to a previous version of Video Central you will have a compatible database NOTE Alarms received whilst a backup is in progress may not get included in the current backup but will be included i
50. ust be used to access ADPRO transmitters STEP 4 VC Gold Only Select the Single User option and click NEXT Video Central Setup Wizard x Installation Type You can choose the type of installation you want to create based upon your configuration and your needs Single User Selectthis option if only one person will be using Video Central at atime Laptop users should selectthis option Multi User amp Select this option if you want Video Central to work as a distributed system using networked computers If your system requires many operators or connections choose this option lt Back Cancel Figure 10 Single Multi User Selection STEP 5 Check that the location of the Database is correct If so click NEXT otherwise BROWSE and select the folder This folder should be where the Database of the previous version of Video Central was stored if the system is being upgraded Video Central Setup Wizard x Database Folder Video images site details and alarm events are stored in a database Setup will install the database into the folder shown below To install to a different folder click Browse and select another folder Database Faldee _ _ _ ee eon CAVCentral Date Browse Figure 11 Database Software Location 16 Doc 10944_13 ADPRO VideoCentral by Xtralis Installation and Upgrade Instructions STEP 6 VC Gold Only If the Basic Integration capability is b
51. when the Video Central User Interface is run The Video Central Database could not start the Messenger Service The service cannot be started either because it is disabled or because it has no enabled devices associated with it Low disk space warnings and task completion messages will not be sent unless this service is running This warning is caused by Service Pack 2 which disables the Messenger service when itis installed To fix this problem in Windows XP 1 Go to Start Control Panel Administrative Tools Services 2 Right click on Messenger select Properties and set the Startup type to Automatic When Video Central is restarted it will soend some time starting the service and then you will receive a message saying The Video Central Database has started the Messenger Service so that messages such as low disk space warnings and task completion messages can be sent It was not running This confirms that it is now working 6 0 Single PC Installation Upgrade Instructions The following upgrade process describes the recommended sequence in detail for upgrade and installation in a single PC environment for Video Central Lite or Gold If a new Video Central installation is being performed then the Backup section is not required as there is no existing Video Central data to backup The previous version of Video Central Gold does not need to be removed if upgrading to a new version of Video Central Gold If
52. y Devices Communication Device Interval Standard 28800 bps Modem 30 min mj AT OK lt Back Cancel Figure 54 AT Checking STEP 11 Check that the summary screen displays your required installation options then click FINISH to complete the install or click BACK to change an option ntral Setup Wizard Completing the Setup Wizard You have successfully completed the Setup Wizard Summary of options selected Installation Options Install Single User System Install program to C VCentral Install database to C VCentral Data Use Basic Integration COM1 9600 8 1 None Communication Options Communication Devices E9 Network Adaptor B 3Com USR ISDN Pro TA U EXT gt D neat NI A det To close this wizard and begin the installation process click Finish Figure 55 Installation Confirmation Doc 10944 13 41 STEP 12 Once the install has completed reboot this PC and start Video Central Gold if it does not automatically start As each PC has the software installed or upgraded the following functionality should be confirmed with Video Central Gold running on the Database Server Access to the Database i e all sites are visible for possible connection Ability to communicate with each transmitter type on all communication devices 7 7 Check System Functionality Once the software has been upgraded installed on all PCs the system
53. ystem using networked computers If your system requires many operators or connections choose this option Figure 31 Single Multi User Selection STEP 5 The Video Central Database will be stored on this PC so select YES and click NEXT Take note of the IP address and name of the computer for use when installing the software on the other PCs Video Central Setup Wizard J xj Network Database There must be only one database in the system Do you wantto install the Video Central database on this computer Yes C No g This computer is named AURELIA This computer s IP address is 172 20 248 191 lt Back Cancel Figure 32 Database Selection Doc 10944_13 29 Installation and Upgrade Instructions ADPRO VideoCentral by Xtralis STEP 6 STEP 7 30 Check that the location of the Database is correct If so click NEXT otherwise BROWSE and select the folder This folder should be where the Database of the previous version of Video Central was stored Video Central Setup Wizard J x Database Folder Video images site details and alarm events are stored in a database Setup will install the database into the folder shown below To install to a different folder click Browse and select another folder Database Folder C VCentral Data Browse lt Back Cancel Figure 33 Database Software Location If the Basic Integration capability is being used i e Video Central is passing a
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