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FAXBOX User manual

1. Enter the fax address directly in the To field You can use one of the following SMTP formats number faxbox com name number faxbox com company name number faxbox com Reminder a correct SMTP address must not contain any spaces If you specify a name for the recipient or a company replace spaces with _ For example John_Smith 0489871099 faxbox com Selecting fax contacts in the address books The button allows you to select fax recipients directly from your Lotus Notes address books The fax numbers are searched directly in the Business fax and Personal fax fields of your contacts The same contact can be reached via an email address and two fax numbers To select an email address use the Send to button or click on To Fax numbers are automatically formatted with the following syntax company name number faxbox com for the business fax number name number faxbox com for the personal fax number FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Select fax recipients Address book EMITA EEEa ela List OK Persons with fax number in Cancel rtenetwork s Directory Recipient list TINTIN Co Albert_DUPONT 048987 TINTIN Co Albern_DUPONT 04898 TINTIN Co bert DUPONT 049 TINTIN__Co Edmond_DUPOND O Les_scientifiques Albert_EINSTEIN Remove Remove all e Select the address book to be used in the Search in list then click on L
2. e For each fax recipient you must specify the fax number compulsory and the name and company name optional e You can specify several recipients using the Add button e Use the Address book button to access address books containing fax numbers This function will be explained in detail later e The subject allows you to identify the fax in the items sent by email and on the traffic monitoring site If you send a cover page it will also be shown above e The message appears on the cover page e Check the Don t send cover page for fax recipients button if all the information required to identify the recipient is already in the document e The Options button allows you to access advanced sending options These are described later in this document e Use the View fax button to view documents printed in fax format The cover page will be added on the server if necessary Printing basket e The purpose of the Printing basket is to group printouts from different applications and send them in a single fax This function is particularly interesting when the items to be sent cannot be saved in one document e To use this function leave the dialogue box open in the background and produce all the necessary printouts You will see the page counter reading increase e Use the View fax button to see the entire fax that will be sent FAXBOX 11 Copyright 1997 2009 RTE Network FAXRBOX User Manual
3. Panel 5 Group by category This panel allows you to group elements in the list by category Most columns can be used To set up a group click on a column header and drag and drop it in the group panel To group elements by d Recipient Becalumn if this panel Ce e rete BIBER You can sort the categories by clicking on You can make hierarchical groups using several columns e so Pm foe as rie Date This week FAXBOX 22 Copyright 1997 2009 RTE Network FAXRBOX User Manual To remove a group click on the respective field in panel 5 and drag and drop it outside the panel aj Date Panel 6 List header The columns displayed in the list can be defined in the Customize tab You can e sort the columns by clicking on the column text A second click allows you to change the sort order The indicates that the column is sorted and the sort direction Change the size of the columns by clicking and moving the separators e Move the columns by clicking in the header not on the text and moving it to the desired location The check box at the beginning of the header allows you to select or deselect the elements visible in the list Categorised elements with undeveloped categories and elements on another page will not be considered Panel 7 List of elements This panel contains the list of elements meeting the database search criteria depending on the selected filter The presenta
4. User management chapter Advanced filtering This value applies to the Filter actions in the different lists Advanced filtering notably allows you to use the text mode search function on all the data including columns which were not displayed So that the Full text search is available the database used must support this function this is not the case for SQL Express and the Full text indexing must be configured Please refer to the Naweb 3 installation manual and the reference manual of the database used Advanced filtering also allows you to search for faxes between two given dates Changing password The Password action allows you to change your password by specifying the old and the new password Use this function after the administrator has created your account The password the administrator gives you is generated automatically If you have forgotten your password an administrator can generate a new one automatically Depending on the Naweb configuration this new password is sent to you by email or directly by the administrator If you change this password it is better do so when you first sign in Manage The Manage button allows you to perform different actions depending on the management role of the user signed in Non enabled user The button is not displayed as this type of user cannot carry out management actions FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User M
5. FAXBOX User manual Messaging client Lotus Notes FAXRBOX User Manual Table of Contents ABOUT THIS DOCUMENT iesice sscstecnssesaeeneseseancsabeeentvabivestechsgacd E E AE OANE EENS 4 INFORMATION SPECIFIC TO YOUR COMPANY ccccsssseccccscccsssesssececcssseeeueeesseesessssseuseesesesesesseeeena 5 FROM THE MESSAGING CLIENT sssssseccecccsosccececcecsosecccecceccossscccececossssececcccecsssecececcessossceseceesssss 0 SELECTING FAX CONTACTS IN THE ADDRESS BOOKS cccccccceeeeececcsesecescuesecesceuesccseeuesecseeueauees 6 DATA HANDLED IN THE MESSAGES ssesseessseeetttrereesetet ettres tt etete tttttt tetette ettres erete tttreessereeeere 7 STORING IN THE ADDRESS BOOK 7 FROM A PHOTOCOPIER MFP OR A SCANNER esssesesoseeeccsececcseseccosececosececoseeeccosececosesecsseeeessee SCAN TO MATE BUNCTION e deeEgeeEAgEeREEdeSEERSEdR EE AEN E a a ENER DESS ee 9 TSFAX FUNCTION ege AE EEN 9 DIGITISATION BY TWAIN ioc 2egevtecsecavivetecetivccseativedegesivedecesivedogelbce sees biie becesavedocabhectoceitecibeativedte 9 FROM THE PRINTER DRIVER siscossscconesseeseessoneconessnesssedsvesecessnesevessvosecessnesscesesssooesonesseeseessoscssee LO FILE PRINT FUNCTION EE 10 PRINTING DASKE EE 11 ADVANCED OPTIONS iiad i EE EES 12 ADDRESS BOOKS ENER AER EES 12 RECEIVED ITEMS ii ai2s dcibecabicccadsacssateakddacadeadeachiat ace vadatdcsatacadtasadatddagtaenacatelatacaeteastdaueteadeasteansts 14 FROM THE MESSAGING CLIENT ccccs
6. NAME Value Name of recipient shown on the check copy cover page COMPANY Value Name of recipient s company shown on the check copy cover page OTHER_ADDRESS_N OTHER_TITLE_N OTHER_NAME_N OTHER_COMPANY_N Use these commands to send additional BAT They are only used if the ADDRESS command has been specified N represents a recipient index beginning at 1 and incremented for each recipient The numbering must be sequential Eg if you specify ADDRESS john smith company com OTHER_ADDRESS_1 0489871099 FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual OTHER_ADDRESS_3 0102030405 The BAT will be sent by email to john smith company com by fax to 0489871099 and OTHER_ADDRESS_3 will be ignored because OTHER_ADDRESS_2 is not specified BAT_SENDER Address Use this to specify the email address of the BAT sender This allows the recipient to reply directly to the right person who may be someone other than the mailing manager If this address is not specified the address of the mailing manager REPORT is used or failing this the address of the person who created the mailing FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Advanced commands You can specify FAX commands or DEFAULT commands commands in the subject or the body of the message This is not necessary when you use the FAXBOX sending interface the commands can be accessed
7. Insert Fixed text fields This is useful if the original document is an image Insert mailing fields which are found in the database but not in the original model Chain merge fields e g FIRST NAME LAST NAME allowing you to chain the first and last names of a contact e Specify a text containing a fixed part and merge fields eg Dear Mr FIRST NAME LAST NAME please find enclosed our best offer Once customization is complete save the document and quit the Fax Viewer Syntaxes authorised for defining merge fields e It is not compulsory for the field to begin with a merge field name e Merge fields begin with and are followed by a sequence of letters or figures You cannot put a in the second position reserved for cover page fields e The end of field separators are space comma full stop semicolon CR LF TAB e You cannot put a in a field for example PRICE US chains the values of the PRICE and US fields and does not represent the PRICE US field e The keywords not found in the csv file are left as they are Eg if you indicate PRICE US and the csv file does not contain the US field and the PRICE values are 18 and 20 you will get I18 US 20 US FAXBOX 44 Copyright 1997 2009 RTE Network FAXRBOX User Manual Mailing sending interface Send Fax Data C Documents and Settings Administrator D esktop mailling kd Model C Program Files RTEXRTE FAX SMTP Cl
8. This list may not be visible see the Naweb installation manual In this case the sender is always the user Fax number This field allows you to enter one or more fax numbers To enter several numbers separate them by commas Cover page 29 DI The fields Name Company Subject Heading and Message are displayed on the cover page When you specify several numbers the same information is used for all recipients In this case it is better not to send the cover page or send faxes to each recipient successively You do not have to send the cover page if there is at lease one file attached Customizing the log display ae d Ss Ze z a Customize CH P Search limit 100 W Advanced search mode Choose your language Browser di K i Elements per page 20 W Select the columns to be displayed in the lists Received faxes Sent faxes Outbox C Recipient Sender Sender CSID Recipient Recipient Sent pages Fax number Sent M Duration MICsID Total Cl Other information Account Failures Sent Line State Retries Submission date Duration Programmed date Number of faxes per search This value affects the general performance of your database Fix a value in relation to the performance of your servers and your machine There is no point using a high value It is generally more efficient to limit the extent of the search with a filter rather than searching for a specific element in several page
9. current message only FAXBOX 17 Copyright 1997 2009 RTE Network FAXBOX User Manual The address selection box Select SMS recipients Search in Team s Address Book sl List Person with mobile phone number in Team s Address Book SMS recipient list Ast rix lt 0605050505 gt Thomas EDISSON lt 0603030303 gt Ast rix lt 0609090909 gt Albert EINSTEIN lt 0601010101 gt Obelix lt 0607070707 gt Ast rix lt 0609090909 gt Martine DUPONT 0607080910 Remove Remove all e The Search in list allows you to select the address book from which the numbers are to be selected Available address books are those declared in the Notes client user preferences Click on the List button to update the list e Only people with a business mobile telephone number or private in version 6 0 are listed To add a mobile telephone number follow the instructions given in the previous paragraph e The SMS recipient list may contain addresses from the current address book from another address book or that were entered manually from the SMS Memo form Storing in the address book e The public address book can be used if you have the necessary rights The Mobile telephone field is found in the business private contact details Business contact details tab You can also use a private address book Contacts Operation will vary depending on the version of Notes e In version 5 0 use the Mobile telephone fiel
10. the others are optional Where two separators follow each another this indicates that the field in question is blank The field order is as follows Fax number Recipient name Company Recipient s telephone number Fax identifier to send to recipient Name of cover page to be used Billing account Sending commands The command field can contain the following values H High resolution or N normal resolution J Immediate sending or E sending in cheap rate period number from J to 9 number of retries in the event of a connection failure line busy Using the QuickFax macro for Microsoft Word Installation This macro is installed automatically for versions 97 to 2007 of Microsoft Word provided that Word is installed on the machine before the FAXBOX client add ins are installed If you install Word after FAXBOX you will find the RTEMAIL DOT file in the client add ins installation directory You can launch this file manually or copy it to the appropriate Word directory depending on the version of Word for example for the 2003 version C Program Files Microsoft Office OFFICE1 INSTARTUP Running this macro is not guaranteed with versions of Word higher than 2007 not known at the time of writing this manual When the installation has been correctly carried out a new toolbar is displayed g RTE QuickFax di this is used to run the macro using the RTE QuickFax button To stop it press di FAXBOX Copyright 1997 2
11. Advanced options e You can access these options using the Options button in the main dialogue box Sending settings As soon as possible Send in high resolution Cheap rate period Receive transmission report in messaging client Oat 7 1 2005 4 53PM_ SecureFax C CertiFax Billing account Mam department C Use the values shown above as default settings Billing account e In general you do not need to enter this information If necessary a default value will be specified on the server by your administrator e The billing account has two purposes o To allow internal rebilling in your company from the itemised billing file provided to your administrator o When there is a Traffic monitoring for a group concept see Traffic Monitoring chapter it is the billing account used when sending that determines the group allowed to view the fax SecureFax e The contents of a fax are not archived on the server This function provides increased confidentiality as the fax can be viewed only by the recipient and in the send acknowledgement in your mailbox e The traffic monitoring tool contains a line showing the sender recipient and technical information about the sending operation You cannot view the contents of a SecureFax e Use this function if you do not wish the fax to be seen by an administrator or a member of your group CertiFax e The sending of the fax is certified by a third
12. EE 26 EEN 26 CUSTOMIZING THE LOG DISPLAY esssssssssssssssssssssssssssesesessssssssssssesssssesssssseseseseseseesssssssssssssssee 27 NUMBER OR FAXES PER SEARCH EE 27 NUMBER OF FAXES PER PAGE agesdegEeegegageeegdengeegbgeergebdegeeebgge eebe gegen EES Segoe AeREgdengtne 28 ADVANCED FILTERING Et Eet eege 28 CHANGINGPASSWOR D pieniin tnte even eves eee terete a E A AER 28 E ee 28 INSTALLATION NEE 30 CONFIGURATION cinniinnndinnknnnninnnnnnnd minnie minimums 30 MANAGING SEND ACKNOWLEDOGMENTS 31 SENDING A MESSAGE BY FAX ss vsseucesssteviseneceucsaseces coaveceuceeysencdeevecenceavscnscsavecevssanvensdserseesdseveeres 31 SENDING DOCUMENTS E 31 SENDING VIA QUICKFAX PROGRAMMING occccosssssssssssssesesssesesssssesesssssssesesesesesesesssssesesesesesesess 32 OPERATING IN QUICK FAX MEIER e dE ENEE ARTE 33 REENERT eet 34 USING THE QUICKFAX MACRO FOR MICROSOFT Wope 35 ADDRESSING BY ODBC DATABASES ccccssssssssssssssssssssssssssssssssssssssssssssssssssesssssssssssssessssssess 38 DATA SOURCE FOR PAR BOX EE 38 PSSOCTATING FIELDS ee 39 SELECTING RECORD EE 40 ENDING THE SELECTION AND SENDING THE FAX 0ccccccceesecccceeeeecsceeueecsscsesceseseecesseeeeesees 41 ANERE EE EE 41 CREATING THE DATABASE s ccoceveranneosvsannsonnsannesiesaneuovasannnesenanmsavnsasnuavesavevavesannnesesannsavnsannuiiets 42 CREATING A FAX ee EE 42 EXAMPLE OF A IMAMAING sax cect acaneatacunnsetaneisseeniesetaeenseauegnnsetaneaseanneaayeadacaasead a uanea easton 43 MATLIN
13. Group faxes in the same OU organisation unit FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual This mode can be accessed by all users e Advanced viewing This allows you to view the traffic of other users and Group faxes of your OU organisation unit You don not need to be attached to a Group fax to see its traffic You can change the assignment of faxes between the users of your group OU This also applies to users who have been deleted from the directory or who don t have access to Naweb This assignment management mode can be accessed by users named by the administrator Functions linked to sending faxes sending resending response are not available in this mode This mode may not exist in some Naweb configurations or may be disabled when the product is installed Home page Sign in This page doesn t exist in some versions of Naweb 3 Instead you re signed in directly to Naweb 3 using your Windows authentication User albert einstein scientifiques com name Password secccccccccees Remember my cedentials Dovmload printer driver_Click here Enter your email address in the User field In the Password field enter the password emailed to you either supplied by your administrator or defined by yourself If you lose your password you can ask an administrator to generate a new one which you can then edit tab Customize Function Pas
14. Manual This mode is available only with the full client add ins installation It is compatible with the QuickFax mode developed for the FotoWin product Simple macros using this mode are provided for the Microsoft Word product To use this mode the applications edit the RTE INI file and send the data to the fax printer driver When sending is finished the RTE INI file is returned to its initial status and subsequent printouts on the fax printer driver are handled in interactive mode the user enters the necessary information An advanced mode allows you to send documents in QuickFax mode without printing them directly Printing is performed directly by the program s that handle these documents e g Microsoft Office Word for doc documents It is better to use the registry to send the settings This method is more reliable than RTE INI particularly when Terminal Services or Citrix Metaframe is used Operating in QuickFax mode Setting via RTE INI e This method is compulsory under Windows 95 98 ME It is not recommended on Windows Terminal Services or Citrix Metaframe servers e The program wishing to use QuickFax mode must edit the RTE INI file in the Windows installation directory default C WINDOWS or C WINNT Under Windows NT Terminal Server Edition the directory containing RTE INI is the WINDOWS sub directory for the current user profile The program must indicate the name of a section where the settings used for sending will b
15. books Selecting addresses using the Fax to button e If when sending from Lotus Notes you use the Fax to button to select the Fax addresses or you send faxes only from the FAXBOX client add ins the simplest FAXBOX 7 Copyright 1997 2009 RTE Network FAXRBOX User Manual method is to enter fax numbers in the fields provided for this purpose Business fax and Personal fax e The advantage of this method is that it allows you to save an email address and two fax numbers for the same contact Fax numbers can be accessed via the Fax to selection box and email addresses via the standard address selection box Selecting addresses via the Lotus Notes address selection box e If you cannot use the Fax to button for sending and have to use the Notes standard address selection box or the automatic search for a contact you can use the method described in this paragraph e You cannot store several types of address Notes SMTP fax for the same person If you want to contact someone by email and fax you must create two records admin Inbox X 4 admin s Address Book Contact X Save amp Close f Select Address Format Albert Lig New Contact X Mail Address Assistant beese the type of mail system the person uses H Fax First Middle nte Ha Lotus cc Mail Last DUPONT Title None Se Email Gx Business Personal Brie
16. fax You can specify one or more recipients For Fax users without an email address this is the only method you can use to send a fax Be Send FAX H y You can attach your documents by using the Attach button e AS Select a document by using the browse button and Send as v then attach it by clicking on the Attach button Fax 0102030405 As soon as possible CE Name John DOE Oto 3 10 2008 6 46 PM ac Name Attach ao Invoice xis Company ACME Cover Standard v Object Title Invoice Message Attaching files The selection box is displayed when you move the mouse over this button Click on the Browse button to select a file on your workstation The list of supported formats is configured by the administrator when Naweb is installed To attach several files move the mouse over the Attach button again You can also use the selection box to display the list of files and delete those you do not need The files will be converted on the server in the order in which they were selected Send as This list allows you to choose who to assign the sent fax to This could be the current user or one of the Group faxes he she is attached to FAXBOX 26 Copyright 1997 2009 RTE Network FAXRBOX User Manual When a fax is sent from a messaging client you can specify a Group fax using the Send as function
17. fax assignment Send the administrator your requests relating the receipt or non receipt of faxes and for selecting the format of the attached file containing the fax When a fax is received by several email addresses the items are duplicated Deletions and changes made on your own copy of the fax have no effect on any other copies The received fax is also stored in a database on the server This database can be viewed via the Internet In this case the changes can be viewed by all database users Received items By default the received message is in HTML format and contains the first two pages of the fax directly in the body of the message If your messaging client or server does not support this format the administrator can request information in Simplified HTML format not including the images or in text format txt The complete fax as an attachment in pdf or tiff format If you wish to change the default format pdf the administrator can modify this If you want to print a received fax you should open the attachment and print it directly from the application used to view it rather than printing the contents of the message directly FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual You can send an SMS e From the messaging client e From the FAXBOX client add ins e From the Internet browser please refer to the Naweb 3 chapter From the messaging client E3 admin Inbox gt lt gt Ne
18. form 19980807 123500 YYYYMMDDHHMMSS FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Syntax Explanation Example M Commands Mode NEI N normal 200 x 100 dpi H high 200 x200 dpi For sending I immediate forces sending for this recipient when the message is sent in deferred mode or Normal resolution during the cheap rate period Cheap rate period E economic forces sending during the cheap One retry only rate period for this recipient whatever the message sending mode 1 to 9 used to set the maximum number of retries if the line is busy D Do not send a cover page if there is an attached file Pxxx Forces the use of a priority xxx from 32000 to 32000 Mxxx Forces the use of a range of lines Xxx can be a figure alone indicating a line number a range for example 1 2 or 0 to use all the lines available in sending C CertiFax fax sending is certified by the provider the send acknowledgement is a protected pdf file that cannot be modified containing only the pages actually sent S SecureFax only the sending report is saved on the server It is impossible for a third party to read the contents of the fax These commands can be combined FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Use the RTE SMS Client in the FAXBOX add ins to e Send SMS to one or more recipients e Use advanced send
19. in two ways e Either using the Windows ODBC interface which can be accessed by checking the Open an ODBC database box or from the Windows control panel see Microsoft documentation on managing ODBC data sources e Or by selecting a database file directly by clicking on the Choose a data file button In this case the ODBC driver corresponding to the file will be used automatically and an ODBC data source will be created For usual cases it is best to use this method Selecting a table The database selected previously is opened and the list of tables associated to this database is displayed You now need to choose the table to be used to generate the addresses Simply select this from the list Use the Options button to display the various types of table The Show outline box is used to view the start of the records in the selected table Associating fields Association fields You can now associates the fields of the selected table with those used by RTE FAX Sheet Associated Line Owner Service lt public gt Number 04 89 87 10 Fax_ID F Field Associate Field Dissociate To associate automatically To dissociate all the fields To establish a link between the database and FAXBOX you must associate the fields required by FAXBOX with certain database fields The Fax field containing the recipient s fax number is compulsory The fields that can be used with FAXBOX are shown in the first column the sec
20. is free E mailling Notepad DAR File Edit Format View Help FAXX NAME COMPANY 0102030405 Robbie FOWLER LFC 0987654321 Glenn GOULD The Society Create the document model using your normal text process and enter the field names prefixing them with the character B mailling WordPad File Edit View Insert Format Help Cee la Sr B K Westem My first mailing Name NAME Company COMPANY Fax SEA Print the document on FAXBOX The mailing fields are recognised automatically Confirm that you wish to create a mailing Fax sending Ai CS Fields have been detected Do you want to create a mailing model mem te Select the mailing file database you wish to use Mailing fields process si gt All the fields detected in the model document are displayed in the list The fields found in the database are checked and will be converted FAXBOX 43 Copyright 1997 2009 RTE Network FAXRBOX User Manual 0004 HIE Fax viewer File Edit Page Field View D Ge NM A Ss AN HR HS 50 MY FIRST MAI Name NAME KL H a Fax FAX MAJ NUM Fields with ____ following the name have a corresponding size e g NAME and FAX You can modify the field size directly by clicking on it e g SCOMPANY You can also modify the field properties with the Field Properties menu You can notably Change the typographic characteristics of the fields
21. of addresses can be very high and the display operation may be long particularly if the entire database is selected or there is an outstanding SQL query You can add addresses manually or select others in the email address books The fax will be sent to all addresses in the list and to all addresses selected in the ODBC database Duplicates are deleted automatically You can check and edit the selected ODBC addresses as long as sending has not taken place by clicking on the ODBC Addresses button The selected database is always the same To change this you must cancel and then restart sending Managing mailings Use this mode to send a customized or uncustomized fax to a large number of recipients Customized faxes are created via the interface connector Unlike other mass sending methods you do not receive a send acknowledgement for each recipient but instead one report which is sent automatically at the end of the process and contains the recipients and the corresponding sending status The elements to provide are e A database in csv comma separated text or dbf dBase format containing as a minimum the Fax field the value of which will be used to determine the recipient s fax number This database can also contain various other fields which will be used to customize the document e A model file in fcd format produced by the printing of the document by the FAXBOX printer driver or created with the Fax Viewer This mo
22. party organisation independent of both your company and the recipient e The legal authenticity of the fax is equivalent to that of a registered letter e The recipient receives a warning page indicating that the fax sent is a CertiFax In addition to this the word CertiFax appears in the fax information strip at the top of the document e The send acknowledgement that you receive contains only the pages received by the recipient It is encrypted and cannot be modified Address books From the printer driver or Send a message Send documents programs In the message entry box use the Addresses button to access the Lotus Notes address books FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Select addresses admin s Address Book Addresses DUPONT Albert TINTIN amp Co 0489871099 DUPONT Albert TINTIN amp Col 04E EDISSON Thomas EDISSON Thomas BEDISSON Thomas 01 02 03 40 80 EINSTEIN Albert 0489871141 ab Sen Oken e Use the drop down list to choose the address book to be used public or private e Fax addresses are recognised when o Anumber is entered in the business fax field o A number is entered in the personal fax field o An SMTP address has as the domain This is the case for e When there is a fax number and another address for the same recipient in the example Thomas EDISSON several lines are shown You can then choose the meth
23. the SMS protocol FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Sending settings SMIP parameters SMS by Internet Email address sms rtesms com If the address is not correctly entered or if you need to modify it ask by email For the settings file or download it on your supplier s website Sending parameters Sending method SMTP Direct mode vv SMTP server smtp laposte net Port Email address firstname lastname laposte net If the SMTP server needs authentication type in Account This dialogue box can be accessed by the File Sending command e Be default the sending method is your messaging client The SMS sent are therefore found in the list of items sent from your messaging client e If you do not have a messaging client or if this is not configured to send messages from another application you can use the Direct mode The SMTP will then be sent directly from RTE SMS In this case only the SMS send acknowledgements will be visible in your messaging client provided it handles the same sender address as the one you specified here FAXBOX 52 Copyright 1997 2009 RTE Network
24. 009 RTE Network FAXRBOX User Manual Running the QuickFax macro The QuickFax macro is based on the Word Mail Merge function You need to create a model document and create or specify a list of recipients with this function This document describes operation with Microsoft Office Word 2003 which is similar to earlier versions of Word Launching the Mail Merge function e Tools Letters and Mailings Mail Merge menu e A wizard is displayed Selecting the type of document e Select Letters e Click on Next Source document Selecting the source document e Specify how you wish to compose your letters e Ifyou select an existing document that has already been used for a mailing the last recipient database used is selected automatically e In this example we have selected Use current document e Click on Next Selecting recipients Selecting recipients e Using an existing list you can select a database or a file If you use Foto Win the shared directories are located on the server in network sharing Server FotoWin directory You can select a dbf file of your choice If the FAXBOX client add ins are installed the directories are text files in csv format Select the file of your choice If you want to use a Lotus Domino Notes address book you must first export it in csv format using the Lotus Notes client To use the Windows Outlook Express address book WAB you must first export it from Outlook Express or from WAB using
25. 4 figures representing the sending date and time Eg 20070205183000 for 5 February 2007 at 6 30 pm e The mailing manager receives a message notifying that the operation has been launched By replying to this message he she can receive a progress report e When the mailing is complete the manager receives the final report with a csv file containing the database to which the process fields have been added The X Status field contains a status code with the following principal values o 1 recipient analysed o 101 sending error the reason for the error is found in the X Info field o 102 sending cancelled by the administrator o 103 fax sent correctly o 104 number barred Sending a mailing from a messaging client A message must be sent to rtefax faxbox com The message subject is the title of the mailing operation There should be two files attached e The database the file name is compulsory and is either _MAILING CSV or _MAILING DBF This is the name that enables the Interface connector to establish whether a mailing or a single fax is being sent FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual e The model file this is compulsory and must be in fcd format It may or may not contain fields to merge with the database By default the mailing operation is launched when the Interface connector receives the message You can specify the command fields in the body of the messa
26. G SENDING UNTER NCE TEE 45 SENDING SM KE 51 pod SU U9 Oe ESI BARIU NE SET E E E eebe 52 FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Overview FAXBOX allows you to send and receive faxes and SMS without installing any hardware using Lotus Notes Version 5 0 and higher Lotus Domino 5 0 and higher You can send faxes from e Your Lotus Notes client as easily as sending an email e Your multi function photocopier if it allows you to send emails Scan to Mail function and if it is connected to an SMTP server or a Lotus Domino server e Windows applications using the FAXBOX printer driver via the File Print function e Via the https www httpsdomain net FAX BOX Web SentHistory aspx website You can receive faxes e In Lotus Notes in the same way as an email You can view sent and received fax traffic e Via the https www httpsdomain net FAXBOX website You can send SMS from e The RTE SMS client add ins e Your e mail client as easily as sending an email e Via the https www httpsdomain net FAXBOX Web sms aspx website About this document The examples provided in this document have been created using Lotus Notes 6 5 They also apply to the other versions of Lotus Notes from version 5 0 onwards There are specific versions of this manual for other messaging clients e Microsoft Outlook Office with Exchange e SMTP messaging client of Microsoft Outlook Express type If you have eithe
27. Panel 3 Action buttons You can perform actions on the elements checked in the list in this panel For most of these actions you will be prompted for additional information and a confirmation in the same panel for deleting 4 faxes for example z Ei Do you really want to remove this 4 faxes Sh Delete o The available actions depend on the selected list Panel 4 User mode The content of this panel varies according to your management level It allows you to change the Naweb user mode 2 This button is displayed when you are the Administrator and you are in View logs 7 mode You can switch to User and Group fax management mode Manage This button is displayed if you have an Advanced viewing role assigned by an Administrator This role allows you to view and assign the traffic of users and Group faxes of the group OU to which you belong You can switch to Advanced viewing mode Use the Logs button to revert to Standard viewing mode This button is displayed when you are the Administrator and are in Management of Ba Users and Group faxes mode or when in Advanced viewing mode You can switch to View logs mode This button is displayed in all modes You can exit Naweb by ending your session ag If you checked the Remember my credentials box when signing in you will be prompted for your email address and password the next time you visit To sign in et again automatically exit the browser directly
28. addresses selection of recipients in third party databases via ODBC access Configuration e The add ins are designed to operate with Microsoft Outlook connected to an Exchange server Lotus Notes connected to a Domino server or with an SMTP messaging client such as Outlook Express e The most suitable interface is automatically selected during installation If you want to use another interface select it manually e This configuration only concerns the fax functions The same type of configuration exists for RTE SMS Access is by the File Sending settings menu e This document describes the use of the SMTP interface For other cases ask your administrator for the relevant documents FAXBOX 30 Copyright 1997 2009 RTE Network FAXRBOX User Manual RTE COM Services settings Interface for mail sending and addresses selection Lotus Notes connected to Domino server Fax numbers are stored in Fax fields of public or private Lotus Notes address books Receive send ack when using the Fax printer driver C Receive send ack when using QuickFax mode mailing Managing send acknowledgments e You can receive a sent acknowledgement for sent faxes at the SMTP reply to address or if this is not specified at the sender SMTP address e This setting can be configured according to the sending method you use Interactive mode printer driver generally for single messages QuickFax mode described later i
29. anual Enabled user The button is displayed on the left of the screen You can use it to modify the FAXBOXxX settings of the current user The list of modifiable fields is fixed when Naweb is installed Administrator The button is displayed on the right of the screen It allows you to manage all the users and Group faxes of the organisation unit the current user belongs to These functions are described in the Administrator Manual FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual FAXBOX client add ins Installation FAXBOX client add ins are available to download from http www faxbox com download setup exe e They have the following basic functions printer driver fax message and document sending SMS sending and advanced functions e The advanced functions are not installed by default When installing or updating the FAXBOX client add ins you must choose Custom setup and select the optional modules GG RTE COM Services Client Add Ins Custom Setup Select the program features you want installed Click on an icon in the list below to change how a feature is installed Feature Description Printer driver From Fax to Mailbox FA printer driver E3 Fax Viewer X QuickFax Utils X ODBC Adresses This Feature requires 1048KB on your hard drive Install to C Program Files RTE RTE FAX SMTP Client Add Ins e QuickFax Utils mailing macro for Microsoft Word e ODBC
30. d in the General tab Telephone details table e In version 6 0 you can use either the Mobile telephone field in the Business contact details tab Contact information table or the Mobile telephone field in the Private tab Contact information table Note that field labels can be modified and that modifications are not taken into account by the SMS Memo form which keeps the original fields FAXBOX 18 Copyright 1997 2009 RTE Network FAXRBOX User Manual Naweb 3 Viewing by Internet e All fax and SMS traffic sent and received using FAXBOX is stored in a database on the FAXBOX servers e To view your traffic sign in to https www httpsdomain net FA XBOX This document describes all the existing functionalities Depending on the choices of your company and the configuration adopted during installation however it may be that the options listed in this manual are unavailable on your workstation Viewing levels Naweb 3 allows you to view FAXBOX traffic send documents by fax and manage users There are several user levels which are defined by the administrator when your account is created e User you have access for viewing and sending faxes e Enabled user additionally you can modify some of your user configuration settings e Administrator additionally you can create and modify users and group faxes You can structure the company s gro
31. del file may contain customization fields which will be replaced by the data relating to each recipient by the interface connector There are several possible sending methods e From the FAXBOX printer driver Sending is automatic when the mailing fields are detected in the printed document or manually by clicking on the Send by mailing button e From the All programs FAXBOX client add ins Client add ins Send a mailing menu e From an SMTP messaging client FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Creating the database This database contains the fax number of the recipients in the Fax field There are other fields with free names that can be used to customize the faxes The supported formats are e Csv Text separated by 5 e Txt Text separated by tabulations e Dbf dBase III format 66 99 Example of a file Header line FAX NAME COMPANY Record 1 0489871099 ACME Record 2 0100000000 Nicolas DURAND The company In you send from the printer driver or from the Send a mailing program the file name is free If you send from a messaging client the name is compulsory and is either _MAILING CSV or _MAILING DBF Creating a fax model The fax model is an fcd file There are several ways to create this type of file e From the printer driver by automatically detecting the fields in the printed document tha
32. e defined This name is free It is indicated in the QuickFaxPrint variable in the Fax General section for example FA X General QuickFaxPrint QF_Params e Before launching printing you must enter the settings required for sending in the QF_Params section These settings are detailed in the QuickFax sending settings paragraph e Launch printing by sending the document to be sent to the fax printer driver For this use the Windows print functions which are available in most programming languages e Ifyou no longer wish to use QuickFax mode and wish to return to interactive mode you must reset the QuickFaxPrint variable in the Fax General section to blank null string or delete this variable Setting from the registry e This method is recommended in multi user environments such as Windows Terminal Services and Citrix Metaframe e Enter a key name to be used in the key HKEY_CURRENT_USER Software RTE QuickFax String value QuickFaxPrint e Ifthe key name starts with HKCU or HKEY_CURRENT_USER the continuation of the string contains a location in relation to the HKEY_CURRENT_USER root for example HKCU Software My company My application QuickFax e Ifthe key name starts with HKLM or HKEY_LOCAL_MACHINE the continuation of the string contains a location in relation to the HKEY_LOCAL_MACHINE root FAXBOX 33 Copyright 1997 2009 RTE Network FAXRBOX User Manual for example HKEY_LOCAL_MACHINE Software My company M
33. e not used for addressing From Notes via the specific memo e When your mail base is open and the form has been installed by the administrator SMS Memo is available in the Create menu or in the Create Mail menu e Ifthe form was recently installed and is not displayed in the Create menu open the Mail base and use the File Document base Update design etc Version 6 0 or File Document base Update structure etc then close and reopen the Mail base If the form is still not available contact your administrator SMS Message tab EA Send x Cancel CB Address SMS message Advanced settings Subject sg This field isn t send by SMS It is used only in the messages list Message subject only in Notes client SMS body Recipient list Sent by RTE SMS using the Notes SMS form Thomas EDISSON lt 0603030303 gt Albert EINSTEIN lt 0601010101 gt e This tab allows you to enter the message to be sent to the list of recipients e The Message subject field is not sent to the recipient It is only saved and displayed in the list of messages sent in Notes e The SMS body field is sent to the recipient This field is checked according to advanced settings Checks are performed during sending This field is limited to 160 characters by default and the name of the sender is added at the beginning of the message e The Recipient List field contains one or more recip
34. e of the recipient LastCompanyDial contains the name of the recipient s company Account contains the name of the billing account to be used for sending to this recipient Cover contains the name of the cover page to be used for this recipient Enter NULL as the name if you do not wish to use a cover page Subject contains a character string to be used as the fax subject Sending documents In basic user mode the application using QuickFax prints directly on the FAXBOX printer You can however prepare one or more documents to print and launch a QuickFax operation The documents are printed by the applications that handle them These applications must use an OLE PrintTo or Print function The simplest way to check whether you have this function is to take a document and drag and drop it onto a printer It should be printed without any user involvement More information about the OLE print function is available in the RTE FAX Server reference manual You must define one or more DocumentX variables with the full file access path Where X is a figure between and the total number of documents The DeleteDocuments variable when this is allows you to indicate that the documents must be deleted once they have been processed When this variable is 0 or not specified the documents will not be deleted by FAXBOX This value is used for all the documents You cannot delete some and keep others Another option is for the calling app
35. e of the results you should aim to filter the searched elements FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Viewing logs There are three logs faxes received faxes sent archives and faxes currently being sent Most of the actions available in these logs are similar It may be that some actions described in this document are only available for certain logs or don t appear differences between Naweb Express and Naweb Custom options disabled during installation View A This action applies to one or more faxes Generally speaking the documents are saved in pdf format If an application that handles this format most commonly Acrobat Reader is installed on your workstation it is opened to display the fax as it can be viewed by your contact Print Sa This action only exists for sent faxes It displays a printable call report Depending 599 onthe FAXBOX configuration this report contains information about the date contact call settings and all or part of the fax As with the View function an application installed on your workstation must handle the pdf format used to display the document You cannot print directly You can print from Acrobat Reader however once the document is displayed Delete This action applies to one or more faxes You must confirm the action by clicking the OK button You can change the name of the fax sent or received This applies to one or more faxes This i
36. fcase Advanced Business Contact information __ Edit ec Office phone Company JE Job Title Office fax 0489871099 e Create a new contact in your address book e Enter the contact s details and fax number in the Business fax field e Click on the button and select Fax in the mail address assistant then click OK Mail Address Assistant Fax Mail Address Person s name Albert DUPONT Fax machine phone number 0489871099 Notes fax gateway domain faxbox com e Enter the Person s name if you want this to appear on the cover page of the faxes you send e The Fax machine phone number is retrieved automatically from the fax field e Enter as the FAXBOX 8 Copyright 1997 2009 RTE Network FAXRBOX User Manual From a photocopier MFP or a scanner To use to send a fax from a photocopier MFP or a network scanner the machine must have the Scan To Mail function or the Fax by Internet I Fax function and provide the documents in or multipage format Scan To Mail function e This function allows you to send documents by email by entering the recipient s address on the MFP e To send a fax use the same syntaxes as from your messaging client o number faxbox com o name number faxbox com o company name number faxbox com e Ifthe photocopier has an address book you can store fax addresses in the same way as SMTP addre
37. ge One command per line The line must begin with the command keyword The syntax to use is COMMAND VALUE Command Description SEND 1 The operation must be sent when the message is received SEND 0 Send a confirmation message before sending to the mailing manager ECONOMIC 1 The mailing must be sent during cheap rate periods RETRIES N Maximum number of retries following an error or if line is busy N is a figure between 1 and 9 When this value is not specified the default value of the account responsible for the sending operation is used MODE N Forces a mode of sending resolution When this setting is not specified the mode of sending defined for the sender on the server is used 1 Fine mode 200x200 dpi 2 Normal mode 200x100 dpi with smoothing 3 Normal mode 200x100 dpi without smoothing BAT_ONLY 1 Allows you to send the BAT s and then delete the operation In this case it is best to attach a csv file containing only one record in order to reduce the computation time DATE Y Y Y YMMDDHHMMSS The mailing must begin at the date and time specified in YY Y YMMDDHHMMSS format e g DATE 20070205 183000 for 5 February 2007 at 6 30 pm ACCOUNT Value Billing account REPORT Address Email address of mailing manager ADDRESS Address Fax number or email address for the check copy TITLE Value Title Mr Mrs etc shown on the check copy cover page
38. he records selected for FAXBOX The Delete buttons are used either to delete the selected records or to delete all records from the output list The original database is unchanged Records selection tab Used to select one or more records directly The Add buttons are used for copying e Zithe records selected v e _ lall the records read in the source list v all the records in the table even if they have not been read beforehand in the source list Use the E button to read the next 250 records and the E button to read the whole table in the source list Filter tab You can use this to create filters on records from the selected database To do this you must specify the selection rules For each rule you must specify the following elements e a selected data source field FAXBOX 40 Copyright 1997 2009 RTE Network FAXRBOX User Manual e acomparison statement such as is greater than or contains e the text or numbers that you wish to compare with the contents of the data field You can enter up to three selection rules using the logical operators AND OR SQL query tab You can enter your SELECT SQL query directly This will be stored and suggested the next time you next use this FAXBOX data source Ending the selection and sending the Fax Use the OK button to store the current selection and return to the fax sending box You will see that the selected addresses do not appear in the list The number
39. ient Add Ins Spo Lal Set an empty email address message sender Sending settings Mailing manager Billing account MALING Program the mailing As soon as possible Cheap rate period O 5 15 2006 12 12PM _ Send in high resolution Ask for a confirmation before sending the mailing V Send a mailing Subject OP mailing TEST Send check copy Fax or Email 0489871 033 lt Title Mr bei E Name Alphonse Brown Company The Company The mailing sending interface is called up From the Send a mailing program or from the printer driver when you click on the Send a mailing box Use the Data and Model fields to select the database data and the model file model Use the buttons to select other files and the Edir buttons to display and edit them When fields are automatically detected in a printed file the model is automatically selected The data file selection is permanent which means you can simply send several mailings to a list of usual recipients Sending options The default Mailing manager is the manager that generated it You can specify another address You can request conformation before sending In this case the database is analysed by the Interface connector and a message prompting the confirmation or cancellation of the mailing operation is sent to the manager The analysed database is attached to the me
40. ients for which it is possible to specify o The number for example 0601010101 o The name and number between lt gt for example lt 060101010101 gt o The name for example In this case a search is performed in the Notes address book to find a contact with this name and at least one mobile telephone FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual number If the contact has several mobile telephone numbers the business number is selected first If several contacts are found in one or more address books the first contact found is selected In the event of duplicate entries to simplify selection use the Addresses button If the name is not found in the address book or does not have a corresponding mobile telephone number a message explains the reasons for the error and asks you to enter the number If you do not enter a number the recipient is ignored e Click on the Addresses button to display an address selection box which is described later in this document Advanced settings tab Advanced settings MV Cutmessage into several SMS maximum 9 x 160 M Get delivering ack from recipient s mobile phone SMS class Use default value zi Save as default values Validity period Default value Prefix eka Use sender name Insert in the current message with identification e The Cut message into several SMS check box can be used to enter long messages exceeding 160 characters the ma
41. ing settings e Keep a history of SMS sent by this program e Handle a specific directory of SMS recipients SMS are sent by SMTP sending an email The sending acknowledgment is received in the traditional messaging client which handles the SMTP address of the sender Sending SMS Send a short message SMS Recipients Albert DUPONT lt 33601020304 gt Message lt 14 160 gt Pierre DURAND gt Sending options Send now Send at 10 03 2008 v 15 36 11 Class of message lt 4 gt Unspecified class Validity period Maximum v Priority Normal C Get delivering acknowledgement from the recipient s mobile phone Long message management F Cut message into several short messages Message header amp P Page amp T Total Subject Heading not sent to recipient Sent From RTE SMS Cancel This dialogue box can be accessed from the File New Message menu e The button allows you to display the SMS address book and select one or more recipients e The content of the message is sent as is It is recommended that you prefix it with your name so that the recipient can identify you The SMS sender the recipient will see is a short number linked to the operator e The subject not sent to the recipient allows you to organise the class of SMS sent in the local history and in the history viewable from the website e You can use a series of settings linked to
42. isplay in the document e Click on Other items in the Mail Merge wizard to show the list of available fields and insert them in the document e You can continue to use the wizard to view the customized letters This is not compulsory to use the QuickFax function Ending the merge e At this stage the wizard prompts you to Print or Edit the individual letters e You must not use either of these functions Even if you print using the FAXBOX printer this function will not allow you to select recipients automatically The fax number will be requested once only and all the letters will be sent to this number e Click on the RTE QuickFax button this prompts you to enter the final configuration information and launches the mailing The customized documents are displayed one by one and are sent to FAXBOX This process can take a long time several minutes depending on the number of records and the data access speed The button is used to stop the merge In this case documents that have already been generated will be sent to the FAXBOX server In the event of an error ask the administrator to stop the sending process RTE QuickFax settings RTE QuickFax Parameters Identification Fields of the sender Fax Business_Fax e Name First e Sending parameters Suspended sending Cheap rate sending e Inthe Fax list select the field where the recipients fax numbers are defined e The Name field allows you to specify the da
43. ist to show contacts who have a fax number e Jfa contact has several fax numbers all of these numbers are shown e Contacts in the address book who do not have a fax number are not displayed in this list To use their email address use the normal address selection box Data handled in the messages Subject and body of the message The subject and the body of the message are copied to the cover page of the sent fax Note that only the text is copied font changes attributes bold underlined italic colour size and images are not sent In the subject or the message you can enter a line DEFAULT commands allowing advanced commands to be specified for all fax recipients billing account cover page CertiFax SecureFax etc This command line does not appear on the fax the recipient does not see it Please refer to the list of advanced commands at the end of this document Attachments You can attach documents to the message They will be converted to fax and sent The supported file formats are Microsoft Word Microsoft Excel and pdf If you try and send other types of documents they will not be sent Check in the send acknowledgment that the fax corresponds with what you sent If this is not the case use the printer driver which allows you to send any type of document and view a fax before sending it Storing in the address book It is useful to store your everyday contacts You can do this in the public and private address
44. lication to handle this process by using the SignalEnd variable signalling that the fax is processed or cancelled FAXBOX 34 Copyright 1997 2009 RTE Network FAXRBOX User Manual The RunOnce variable allows you to specify that the QuickFax mode is only used once The QuickFaxPrint string is deleted at the end of the first sending operation This method can be used when two different programs run QuickFax and carry out printing This is particularly useful when you send document printing directly to FAXBOX The value 1 allows you to use this function When the registry is used this variable is of the DWORD type The SignalEnd variable allows you to request that the end of processing fax sent to server is signalled To use this function set SignalEnd to I and wait until it changes to a value other than I The possible values are 0 The signalling process is not used 1 The signalling process is requested 2 The process has ended The fax has been sent to the server 3 The process has been cancelled The fax has not been sent to the server Address file format This file is in text format and uses the Windows ANSI character set Each line ending with lt CR gt or lt CRLF gt contains the data for one recipient Fields are separated by one of the following characters lt gt comma lt gt semicolon lt Tab gt tabulation Fields are defined in the order below The first field containing the fax number is compulsory
45. n the FAXBOX client add ins e It can be used from all Windows applications with the File Print function e The supported operating systems are Windows Vista all versions Windows XP Home edition and Professional Windows 2008 Windows 2003 Server Terminal Services with client Windows 2000 all versions e You must download the client add ins from http www faxbox com download setup exe To install them you must be the administrator of your workstation e In most cases the configuration to be used is detected automatically If you come across any problems when sending refer to the Client add ins configuration chapter File Print function e When printing select the FAXBOX printer ees General Select Printer E Add Printer Ei D LPDILPR Test PostScript S Microsoft Office Document Image Writer D PDF mail La Xerox 4510 PS Status Ready 7 Print to file Location Comment Find Printer Page Range GA Number of copies 1 FAXBOX EDE Copyright 1997 2009 RTE Network FAXRBOX User Manual Send Fax To add another document to this fax Print again without closing this window 2 Fax Name Company Remove all WY Address book Cover Page lt Default gt ki Options Now Ack C Don t send cover page for fax recipients C Send a mailing Subject Send Cancel one page View fax Save
46. n this document generally for mailings Sending a message by fax e This function is called up from the menu Start All programs FAXBOX Client add ins Send a message e It allows you to send a message i e a single cover page by fax e The interface used to enter the message and the fax addresses is the same as that described in the chapter Sending a fax via the printer driver e While the dialogue box is open if you print on the FAXBOX printer the printed pages will be added to the message and sent in the same fax Sending documents e This function is called up from the menu Start All programs FAXBOX Client add ins Send documents e This can be used to group several documents and send them in the same fax FAXBOX 31 Copyright 1997 2009 RTE Network FAXRBOX User Manual Select documents to fax Look tn GG Desktop B My Documents d My Computer my Network Places New Text Document txt EP technical xls bill doc File name technical xls Files of type All files 3 Documents to be sent by RTE Fax File Location bill does CET Documents and Settings administrateur Si techr vie Documents and Settings administrateur Move Down Remove Remove all Se About Use FAXBOX e The list of files at the top is used to select one or more files You can also use the file Explorer directly The selected documents can be added to
47. new number they will all be resent to the number specified Export This action applies either to the faxes selected in the list or to all faxes meeting the criteria of the current filtering query If the database contains a large number of faxes particularly when more than 1 000 meet the current filtering query it is more efficient to export the data rather than display them in the list HTML language when used with an advanced interface such as Naweb 3 generates very large pages with a long display length When you export all data the server also returns the data limited by the filtering query maximum number of records This is a good way to have an overview of all traffic The exported file is in csv format and can be handled by a large number of database applications Microsoft Excel or a text editor Filter 8 Naweb 3 allows you to use simple or advanced filters The filter type is configured te in the Customize tab In Naweb Custom the advanced filter notably allows you to carry out a text search in the database however the database used must support this function this is not the case for SQL Express and the Full text indexing must be configured please refer to the Naweb 3 installation manual and the reference manual of the database used In Standard viewing mode you can display e Faxes assigned to you or that you have sent personally e Faxes assigned to you or to one of the Group faxes yo
48. nformation is only modified in the database When you edit the name of a fax assigned to a Group fax this change can be seen by all users of this Group fax This method therefore allows you to share information for this fax E L Rename Assign ime You can assign the faxes selected in the list to another user or to a Group fax Le ei Assign to DefaultCustomer Marketing M Marketing rtefax express User W 2 Use the new owners billing account oa x Use the first list to select the group OU and the second to select the new owner of the fax user or Group fax The Use the new owner s billing account box allows you to modify the existing billing account In Standard viewing mode the lists of groups OU and owners contain elements that form part of the group OU or user of a daughter OU You cannot assign the fax to a parent or sister OU In Advanced viewing mode you can assign the fax outside the limits of the OU associated to the old owner You can also view and reassign the faxes of deleted users that do not have access to Naweb FAXBOX 24 Copyright 1997 2009 RTE Network FAXRBOX User Manual Resend This action applies to one or more faxes When you select several faxes each fax is resent individually If these faxes have different recipients no number is displayed If you leave the Number field empty the faxes are resent to their original recipients If you enter a
49. nual Once the check copy has been approved the mailing manager must confirm the start of the operation manually Sending the mailing e The mailing is prepared on a workstation data and model e It is sent to the Interface connector either from the printer driver or from a messaging client e The database is analysed by the Interface connector and a mailing identifier is generated If a confirmation has been requested it is sent to the Mailing manager Otherwise the mailing is sent e If there is a check copy request a sample fax is created and is sent by fax or email to the person in charge of checking it e When there is a confirmation request a message is sent to the mailing manager This contains the number of records with an erroneous fax number no fax or numbering does not correspond to a country and barred by a numbering rule e You must reply to the message to launch cancel or change the mailing sending time After that you cannot cancel a mailing in the process of being sent These different operations are based on keywords which are added to the original subject containing a mailing identifier o STOP Indicates that the mailing must be cancelled o OK Indicates that the mailing must start immediately or on the date initially scheduled o OK DATE YYYYMMDDHHMMSS Indicates that the mailing must start at the date and time indicated in the DATE command So that this command is taken into account you must specify exactly 1
50. od you wish to use to contact this person This option is not directly available from the Lotus Notes client To send messages to fax recipients only you should use the send message command described in the chapter on FAXBOX client add ins Send acknowledgment Regardless of the method selected for sending you can receive a send acknowledgement or a non delivery report in your mailbox This contains e Technical information about the sending operation sender recipient e Inthe event of non delivery the reason for the failure e The first two pages of the fax visible directly in the message e An attached document containing the entire fax The address to which the send acknowledgement is sent is e As priority the reply to address e The sender address if the reply to address is not specified When you send from an MFP and this does not require you to identify yourself the send acknowledgement is sent to the reply to or sender address specified by default in the MFP When you send a fax anonymously the send acknowledgment is sent to an address specified on the server by the administrator FAXBOX 13 Copyright 1997 2009 RTE Network FAXRBOX User Manual Receiving a fax Operation You cannot control receiving faxes directly One or more fax numbers are assigned to your company For each fax number you can define one or more email addresses to receive faxes The administrator has the necessary tools to define the
51. ond column shows the fields that have already been associated and the third shows an outline of the record To create associations select the field to be associated then click on the Field Associate button A menu will then be displayed showing the list of database fields to be associated You can also right click to create an association The To associate automatically button automatically associates fields with the same name The various scrolling buttons are used to move within the table and to view different records Once the associations have been completed and the source saved you simply have to choose the fax address records FAXBOX 39 Copyright 1997 2009 RTE Network FAXRBOX User Manual Selecting records Selection Records selection Eiter Sort Advanced Request Records displayed 6 7 6 Line 001 001 001 Service lt public gt lt public gt lt public gt Name Henry Masson Ross Company RTE RTE RTE Cover lt NULL gt lt NULL gt lt NULL gt Commandes Number lt public gt Boll RTE lt NULL gt lt public gt Database Copy of hgdt Table Sheet Line Service Name Company Commandes Number 001 lt public gt Henry RTE N 1 001 lt public gt Boll RTE N 4 001 lt public gt Berger HIE H 6 Cancel Remove lt Records selected 3 The list at the top shows all the records from the table selected in the database The list at the bottom shows t
52. r of these messaging clients please refer to the FAXBOX specific documentation This document considers some elements that are specific to your company If you forward it to other companies the domain names may need to be changed FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Information specific to your company Email domain for sending faxes faxbox com To send a message enter in the recipient field when you send the mail Email domain for sending SMS rtesms com To send an SMS enter number rtesms com in the recipient field when you send the mail The message subject and text content will be sent by SMS Internet address for viewing traffic https www httpsdomain net FAX BOX Downloading FAXBOX client add ins http www faxbox com download setup exe FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual You can send a fax From Lotus Notes From a photocopier MFP or a scanner with the Scan to mail option From the printer driver From the Internet browser please refer to the Naweb 3 chapter From the messaging client DEFAULT S urgent A Accounting This is my first fax using FAXBOX 2 Welcome IEN admin Inbox X Send Send and File Save As Draft Delivery Options admin s Address Book Contact X4 En New Memo gt lt adminirtenetwork To 003348987 1099 faxbox com E 04 07 2005 15 06 Subject My first fax
53. s of results When the search performed reaches the fixed limit this is signalled and a button will allow you to perform a search returning all the elements in question FAXBOX 27 Copyright 1997 2009 RTE Network FAXRBOX User Manual When you export data the server does not account for this limit and systematically returns all the data applying a filter where appropriate Number of faxes per page This value allows you to fix the number of elements handled at the same time in the list When the search returns more elements the list then runs for as many pages as necessary This value should be selected on the basis of your machine s performance The more elements in the list the slower its operation The generated code page size is very large and this is why all the elements returned cannot be handled in a single page We recommend as a minimum that you use a value that will fill one page based on the space available on your screen When several pages are required and group by category is active the category sort process takes place on the server on all the data returned by the search Each page will contain one or more categories so that when all the elements are displayed the list contains the fixed value as a maximum In this case it may be that the elements of a same category are displayed over several successive pages This value is used in all the lists including the Group fax and user management pages see the
54. ssage The numbers are converted into international format and the recipient country is specified If following the analysis you want to send the data to another database you must cancel the current operation and restart giving the other database For this it is easier to use the Send a mailing program The model file is not deleted and can be selected for this new operation When the model has been directly generated from the printer driver it is found in the working directory of the FAXBOX printer by default C Program Files RTE RTE FAX Client Add Ins Spooler You can programme a time to start mailing perhaps at night so that the server is not overloaded during normal operation In this case even if you confirm the operation earlier the mailing will only begin at the indicated date and time Check copy A Check copy is a sample fax used to check that the field merges and layout of the fax are what you wanted It can be sent by fax or email to a person who is not necessarily in the database FAXBOX 45 Copyright 1997 2009 RTE Network FAXRBOX User Manual When the check copy is sent by email the fax is attached in tiff or pdf format depending on the configuration of the interface connector The check copy is preceded by a specific cover page indicating to the recipient what he she must do notably the person with whom sending must be confirmed The management of the confirmation process remains ma
55. sses e The attached file must be in pdf or tiff multipage format e The best results are obtained when scans are carried out in black and white I Fax function e This function is provided specifically to send faxes via the Internet e The operating principle is the same as that of the Scan to Mail function except that the email domain to be used is configured in the MFP You simply need to enter the fax number e Configure as the Fax email domain This operation should be carried out only once on the MFP and has probably been done by the administrator e You simply need to enter the fax number When a specific fax address book is used you only need to enter the fax number e In general digitisation settings are different for the Scan To email and I Fax functions e For the Fax function the optimum settings are o Black and white o tiff multipage format pdf format can also be used o Resolution 200 dpi other resolutions can also be used Digitisation by TWAIN e TWAIN is a standard protocol for exchanging data between a scanner and office automation applications e You must have an application on your workstation to recover the data from the scanner e Once the data is available in the application you can send it by fax by printing it using the FAXBOX printer driver FAXBOX 9 Copyright 1997 2009 RTE Network FAXRBOX User Manual From the printer driver e The FAXBOX printer driver is included i
56. ssssssssccccccccccssssssccccccccccssssssscccccsccccsssssssccssccccsssssssssssssees LD DATA HANDLED IN THE MESSAGES sssessesseesesseereseeterssettresertresertrresrttrrsretresretreseeteresereresereree 15 STORING IN THE ADDRESS BOOK 16 FROM NOTES VIA THE SPECIFIC MEMO cccccssssssssscccccccccccssssscccccccccccsssssscccccccccsssssssscsessoees LO SIM S MESSAGE TAB ed 16 ADVANCED SETTINGS TAB cccccesccccccesecccccuesscceceusecsccuesecseeueecesseuusecsesunecsessunseceseueeesseuees 17 THE ADDRESS SELECTION BOX ccccccsscccsecccsscccencececsccceneceenecsescsceeceeecseeneetsusceseneesaueceegacs 18 STORING IN THE ADDRESS BOOK 18 E LOLI EAS EEN kt HOMEPAGE SIGNIN Eet INFORMATION AND ACTION PANELS cccccccsssssssssssscccccccccccssssscccscccccccsssssscccssccccscsssssscscsssssees AL PANEL 1 BROWSER Tab 21 PANEL 2 INFORMATION wessccsaveatecsacchareccvedsvesneessnestwesvaeaseeusucs iveaienasveaseesiventeegadeuaveniveasvennaensveds 21 PANEL 3 ACTION BUTTONS 2 Eed 22 PANEL 4 USER MODB tc 5252cc0c ces ease edee ege Eege geed 22 PANEL 5 GROUP BY CATEGORY ssssesssseereessttrsstttttrtt treser tteser ttres r ttres rttrsretrrssereersereresereree 22 SEET 23 PANEL 73 LISTOF ELEMENTS is cacsicsssebivesavessacaisediecsavesdviesdeneuctanepieeeidebtucdaresseenasasieeasceasvenasesiwass 23 PANEL S PAGINATION EEN 23 FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual F TTER Ehe 25 Lite 25 RESEND
57. st Scientifiques Test RTE 449 D EI A 18 10 17 10 Myfirsttest Albert EINSTEIN Test RTE 446 SCIENTIFIQUES 1 1 18 10 17 04 Invoice Albert EINSTEIN Andy Newton 0489871141 SCIENTIFIQUES 1 1 1 3 15 8 I4 4 iiio Go gt gt To display all results click here Local intranet 100 All Naweb 3 pages are organised in the same way and have an identical functional logic There are two functionality sets e Log viewing This functionality is available to all user types and allows you to view faxes received sent and currently being sent and the customization of these lists This is the mode you will be in when you sign in to Naweb Advanced viewing provides the same type of actions but for a set of users It can be accessed by the users named by the administrator e Management can only be accessed by Administrator users This part is accessed by the Manage button in panel 4 You can go back to viewing logs from the manage part by using the Logs button in panel 4 Panel 1 Browser tabs These tabs display different information in the main screen panel Just click on the tab to display the list in question Panel 2 Information This panel has information about the connected user his her role and the filter type applied to display the list Each filter corresponds to a list The Active filter part changes each time a list is selected FAXBOX 21 Copyright 1997 2009 RTE Network FAXRBOX User Manual
58. sword If you check the box you will be signed in automatically on your next visit from the same workstation If you end your session using the Se button you will be asked for your password the next time you sign in Once you have signed in the session has a maximum duration of 10 minutes i e if you do not do anything during this time you will be disconnected from the site If you use the Remember my credentials function you can sign in again without having to re enter your user name and password Use the 77 link to download the RTE COM Services client add ins This link can also appear in every fax received and send acknowledgement The URL to use is FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual http www faxbox com download setup exe Information and action panels http chewie NAWEB3 Web SentHistory aspx Windows Internet Explorer DER Ge ay AD http chewie NAWEB3 Web SentHistory aspx 1 Pi e mm Di we a http fchewie NAWEBS Web SentHistory aspx 5 dn Li page v iG Tools v albert einstein scientifiques com RTE FAX RS Gs E FAX MAIL INTEGRATION View faxes sent today Ki Sent faxes t EET K zs e A Delete Rename Assign Resend Print To group elements by category drag amp drop the column in this panel 6 DW Date At Sender Recipient Number Identifier Account sent Retries Duration 18 10 17 24 Other te
59. t can be customized The syntax is XXX where XXX is the field name as found in the database With the database in the example we can use SEAN NAME and COMPANY e From the printer driver by viewing the fax in the process of being printed and saving it after adding fields manually if necessary e From the Fax Viewer by creating the document directly from existing tiff or bmp images When you enter the fields directly by a text process the space reserved for the replacement of the fields is the area occupied by the actual keyword You can reserve a larger space by following the field name with g SNAME The typographic characteristics of the field are hose used by the keyword font s size bold italics etc CAUTION You cannot modify the characteristics of the actual field name NAME for example will not be recognised When you print a text document containing mailing fields the printer driver recognises these fields and asks whether it should handle them as mailing fields If you answer Yes the Fax Viewer is launched and you have the option to edit the detected fields and add others if necessary FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Example of a mailing Create your data file with Excel a text process or any tool that allows you to generate files in csv or dbf format If you want to send directly from the messaging client its name must be _MAILING CSV Otherwise the name
60. tabase field to be shown on the cover page or in the fax sending lists Using this is not compulsory e Select the sending type If FotoWin is installed you can use Suspended sending The faxes then appear in the sending list in suspended mode and you will be able to view them and then send them from FotoWin If FotoWin is not installed it is best not to use the suspended mode which would require the intervention of an administrator Selecting records by fax number e Records where the field selected as the fax number is blank are ignored FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual e When the database contains several fields which can define a fax number e g in the case of Outlook contacts we have Fax Business Fax Home Fax Other only the selected field is considered For example with an Outlook contact has a blank Fax Business field and a completed Fax Home field If the Fax Business field is selected in RTE QuickFax settings will not receive any faxes but he will receive a fax if the Fax Home field is selected e If you want to send a fax using several fax fields you must launch the RTE QuickFax macro as many times as required selecting another field in the RTE QuickFax settings each time In this case when a user has several completed fax fields he she will receive the document at each number You can deselect records before calling up the macro Addressing by ODBC databases FAXBO
61. the list of the documents to send at the bottom by dragging and dropping with the mouse e The documents are sent in the order of the list at the bottom The position of a document can be changed by right clicking on it and using the Up and Down commands e When you click on the Send button the applications managing the documents are called up to print them and convert them to faxes using the printer driver selected in the Use list Only the FAXBOX and RTE FAX printers are listed This allows you to choose the sending mode when several types of connectors are installed on the same machine When you select documents from other machines you must ensure that the application used to handle the document is installed on your machine and that it can handle the format version used e This application is used to send several documents with different formats by carrying out the conversion to fax on the local machine and not on the server and by controlling the send command Once the printer driver interface is displayed you can save the entire document created which means it can be forwarded later to other recipients without having to recreate it manually Sending via QuickFax programming This sending mode allows the applications that use it to send faxes directly without the user having to enter the information required for sending in particular the recipients details FAXBOX 32 Copyright 1997 2009 RTE Network FAXRBOX User
62. the menu File Export Other address book and by selecting the Text file type comma separated values e Selecting from Outlook contacts Microsoft Outlook must be installed on the machine Choose a Contacts file whose records contain fax numbers e Entering a new list as well as the merge fields you must create a Fax field which will contain the numbers of the recipients If you do not use one of the preset fields for example the telephone number you can also use this to enter the fax numbers Enter the list of recipients manually and the corresponding merge data The database entered is stored in an mdb file which you can then re use with the Use an existing list function e You can select recipients manually by default all recipients in the list are selected or edit the records particularly to add fax numbers where these are missing e Click on Next Write your letter Writing your letter e At this stage you define your model letter and insert the fields that take a specific value according to the recipient e You must specify at least one field in the database otherwise the mail merge is meaningless and it is better to send the same document to several recipients using one of the other fax sending options FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual e It is not compulsory to insert the field where the fax number is located in the document The use of this data by the macro is not related to its d
63. tion of this list will differ depending or whether or not there are groups by category You can configure the number of elements returned by the search and the number of lines displayed on one page of the list in the Customize tab Overall performance is affected by the settings you use If you find the lists are not responsive enough reduce the number of elements per page Groups where these exist are made on the current page It may be that elements returned by a search do not find a group because they are in the list displayed You can select or deselect each line individually using the check box You can select a single line the other lines will be deselected by clicking on the line but outside the check box You can select a group of lines with the mouse or by clicking outside the check boxes and pressing the Caps or Ctrl keys Panel 8 Pagination This panel is displayed when all the records returned by a query cannot be displayed on a single page You can display the records of another page The page size and the maximum number of records to be returned in a standard query affect the performance of the site and can be configured in the Customize tab When a query concerns more records than the maximum permitted amount the text Click here to display all results is displayed By clicking in the panel provided subsequent queries in this list will account for all the records in question To maximise the us
64. u are attached to e Faxes assigned specifically to one of the groups you are attached to In Advanced viewing mode you can display e Faxes assigned to a member of a group OU and of its daughter OU e Faxes assigned to a user who has been deleted or who does not have access to Naweb This means that orphan traffic can be simply reassigned e Faxes assigned specifically to a user or a Group fax that is a direct member of one of the groups OU you can access You must select the OU in the first list and then the owner in the second Modify This action is only available in the send box It allows you to reschedule the sending of the fax FAXBOX Copyright 1997 2009 RTE Network FAXBOX User Manual Sa If there is a long queue you can change the sending priority sz For a fax sending operation scheduled in the future you can modify the sending date or time For a fax with an error you can modify the number called Resend This action is only available in the received fax log It allows you to send a new fax to the senders of the selected faxes If there are several sender numbers they are all pre selected in the send box The telephone equipment must ensure that the sender is identified and that the sender s number has not been hidden during sending Besides the automatic selection of recipient numbers the available functions are the same as for the Fax action Fax This action allows you to send a
65. up faxes and users into OU Organisation Units and delegate management functions on all or part of the directory to other users e Advanced viewing This is an additional role that can be assigned to the three types of users defined above by their administrator When this role is assigned you can view in addition to your own traffic the traffic of other users within the same organisation unit OU This type of viewing must be granted to users responsible for assigning the traffic of users that do not have access to Naweb or who have been deleted from the directory Group fax A Group fax is a particular entity enabling part of the traffic to be seen by several users even without advanced viewing It has an email address which receives the send acknowledgements and the faxes received This address can be virtual or real such as a public file You can send a fax from its messaging client so that it can be viewed by several users by using the Send as function and specifying the email address of the Group fax in question This concept also allows you to use multi function printers MFP with the Scan to mail function by configuring the Group fax email as the sender address Viewing traffic There are several viewing levels e Standard viewing This allows you to view your own traffic and the traffic of the Group fax you are attached to In this mode you can assign your own faxes to other users or
66. via the user interface and included in the _ RTEFAX_ TXT file attached to the message The complete syntax is used to specify all the information shown on the cover page number name of recipient company the billing account the name of the cover page and the message processing commands For an address to be valid you must specify at least the fax number f number except when the default values are specified with the DEFAULT command When the FAX and DEFAULT commands are included in the subject or the body of the message they are deleted by FAXBOX and are not visible on the fax Syntax Explanation Example F Fax number compulsory 0102030405 N Name of recipient Pascal DURAND C Eastern bank E Fax identifier to be used CSID 33 0 1 12 13 14 15 S Name of the cover page to be used Urgent N B the cover page must exist on the server A Billing account P Recipient s telephone number information on cover page X Sender s fax no information on cover page E Sender s name information on cover page K Send acknowledgement attached fax sent to server 0 by default 1 in the event of error 2 in the event of success 3 always 4 never H Sender s telephone number information on the cover page O Name of sender s company information on cover page T Date and time of sending in the strict
67. w Memo gt lt Send Send and File Save As Draft Delivery Options Faxto adminirtenetwork To 0601020304 rtesms com 04 07 2005 15 43 Subject My first SMS Test of FAXBOX Enter the SMS address directly in the To field You can use one of the following formats e number rtesms com e name number rtesms com Reminder a correct SMTP address must not contain any spaces If you specify a name for the recipient or a company replace spaces with _ For example 0489871099 rtesms com Data handled in the messages Subject and body of the message The subject and body of the message are copied in the body of the SMS The maximum size of an SMS is 160 characters With FAXBOX you can generate several 160 character SMS for one SMTP message The maximum number of SMS generated for one message is 9 Attachments Attachments cannot be sent by SMS FAXBOX Copyright 1997 2009 RTE Network FAXRBOX User Manual Storing in the address book It is useful to store your everyday contacts You can use the email address book for this You must specify the SMS number in the email address in the format described in the previous chapter If you regularly contact the same person by email and SMS you must make two entries in the address book If you want the name to appear in the sending history you must specify it in the address 0601020304 rtesms com Mobile telephone fields ar
68. xX can send faxes using the ODBC access functions to determine the contacts addresses This function is available only in interactive mode when the messaging client is not used directly The list of ODBC drivers installed on your machine can be viewed by clicking on the ODBC icon in the Windows control panel You must have at least one ODBC driver for Microsoft Access to be able to use these functions The interface for accessing the ODBC data sources is called up when you click on the ODBC Addresses button when printing to the fax printer This interface will help you to create delete edit or open a data source for FAXBOX After its creation the data source is used mainly to choose the records to be used to generate fax recipients Data source for FAXBOX A data source for FAXBOX contains an ODBC data source together with the data required to generate the fax addresses Information entered when the data source is created will be saved and can be used in future printouts Data Sources Before reaching a base you must define a data source for RTE FAX This operation is necessary only one time for each data base Data Sources Source_basel Source base Source_base4 You want EN O Create a new data source Name Open the selected source O Modify the selected source FAXBOX 38 Copyright 1997 2009 RTE Network FAXRBOX User Manual Creating a data source An ODBC data source can be created
69. ximum allowed by the standard In this case the recipient will receive several messages up to a maximum of 9 If the message size is between 161 and 1 404 characters cutting adds information concerning the section number and the number of messages at the beginning of each SMS for example 1 3 lt 156 characters gt 2 3 lt 156 char gt 3 3 lt n chars gt If the message size is between 1 405 and 1 440 characters cutting is performed without adding the section number as follows lt 160 gt lt 160 gt lt 160 gt lt 160 gt lt 160 gt lt 160 gt lt 160 gt lt 160 gt lt remainder gt e Use the Get delivering ack from recipient s mobile phone check box and SMS Class and Validity period lists for the indicated operations When the Use default value is selected the value configured at the SMTP POP interface of the RTE SMS connector set by the administrator is used e The Prefix message with Identification field allows identification sender name to be added to the beginning of the message This function is useful because all messages are sent by the same telephone and the recipient may therefore not use this information to identify the actual sender e The Insert in the current message button refers to identification It is inserted at the beginning of the message when you click on it e The Save as default values button allows the configuration displayed to be saved and reused during subsequent SMS Memo calls Otherwise the changes made apply to the
70. y application QuickFax e Inthe other cases it is a sub key of HKEY_CURRENT_USER Software RTE QuickFax for example My application will be stored in HKEY_CURRENT_USER Software RTE QuickFax My application e To return to normal operation you must delete the QuickFaxPrint value or place a null string here QuickFax sending settings You can send the same document to a series of recipients whose details are specified in a file The AddressFile variable contains the full name of the address file Its format is defined in the paragraph below When this variable is blank either the file does not exist or it does not contain addresses the information concerns only one recipient and it is defined in the other section variables The SendMode variable is used in every case only one address or list in a file It can take the value 0 default indicating an immediate start or 1 indicating a start during a cheap rate period When the registry is used this variable is of the DWORD type The following variables concern only one recipient and are only taken into account when there is no file containing the list of addresses LastNumberDial contains the fax number to be called without the network access prefix This is the only compulsory variable The other variables are optional and can be used to customize sending according to the recipient They are particularly useful when a cover page is generated LastNameDial contains the first and last nam

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