VOI-9300 SIP IP PBX User Manual
Contents
1. O 9 Dv Cc N Network Status shows all the IP addresses for LAN WAN VPN server and VPN clients MAC Address 06 55 1E 0 8 91 98 IF Address 192 166 1 1 Subnet Mask 255 255 255 0 WAN Status MAC Address O21 Fa 31 Bas4 IPF Address 192 168 50 127 Subnet Mask 255 255 255 0 Gateway 192 168 50 1 DNS Servers VPN Server PPTP server Status OO Local Address 192 166 0 1 Address Range 192 166 0 2354 254 User Name Password VPN Client OPENVPH 2008 09 25 13 8 1 2 LAN Settings LAN Port can be used for IP PBX to connect to a Notebook PC for configurations The embedded IP PBX DHCP Server will automatically assign IP address through the LAN port LAN Setting Subnet Mask 255 255 265 0 _ _ when LAN IP settings are changed make sure the IP address pool and Statics IP addresses set in DHCP are within the System Tips same network segment Remember to reboot stern Submit MAC Address should be unique in the same network and IP Address must be in the format of XXX XXX XXX XXX and xxx is from 0 to 255 e g 192 168 1 1 Subnet Mask is used for network segmentation Please make sure the mask is correct and all the VoIP devices are within the same network as Embedded IP PBX 8 1 3 WAN Settings WAN port is to connect to ADSL modem for Internet access There are 3 options for WAN settings DHCP Static IP and PPPoE The following example shows a Static IP type for WAN Settin2. gt 7 gt 6 gt 7 gt to hang up ii e 1605 Record Prompt about AA unavailable DND NoAnswer Offline and Busy To broadcast over the extension numbers of Group 0 1800 Example Given that the IP Phones extensions 201 202 and IP Broadcasting 203 are in the Group 0 one can pickup any IP Phone and dial 1800 for IP broadcasting the extensions 201 202 and 203 will hear the voice from the IP phone speaker 2008 09 25 26 Hotline Applications Example A customer calls into Operator and wants to talk to the IP extensions 203 but the 203 user are not near the phone Procedures for Operator 1 Call Parking for the incoming call by pressing Hold Transfer 700 2 IP Broadcasting the 203 user by pressing 1800 3 The 203 user may pickup any IP phone and dial 701 to take the waiting call Example If the PBX prompts an incoming call with the prompt message Press 1 for customer service Press 2 for technical support Press 0 for directory then you may set as the following 1 Call hold 1 for customer service and connect extension 1 2 Call hold 2 for technical support and connect extension 2 3 Modified the prompt voice messages 1 Change 1701 hotline number to 1 and 1702 hotline number to 2 System gt Hotlines gt Queue1 gt Modify of Operation Modify HotLine Description Queue Current HotLine 1701 New HotLine 1 Click Submit to finish System gt H
3. VOI 9300 SIP IP PBX User Manual september 2008 GENERAL PUBLIC LICENSE This product incorporates open source code into the software and therefore falls under the guidelines governed by the General Public License GPL agreement Adhering to the GPL requirements the open source code and open source license for the source code are available for free download at http global level1 com If you would like a copy of the GPL or other open source code in this software on a physical CD medium LevelOne Digital Data Communications offers to mail this CD to you upon request for a price of US 9 99 plus the cost of shipping 2008 09 25 2 Table of Content Ts INTRODUCTION iuris A 5 Zi FEATURES orn O ai 6 9 STANDARD COMPLIANCE ici i 6 4 PACKING CONTENT cds 7 5 LED INDICATORS 8 INTERFACE CONNECTORG cccsccssscssscsssscssscsssssssscssscssssssescsssssssssescssssssssssascssscsess 7 0 INSTALLATION Si A E EE EE 9 7 RESET TO FACTORY DEFAULT is 9 8 IP PBX CONFIGURATIONS BY WEB BROWSER scssscsssscssscssscsssscssscssssssssssscssssssessssscsssssssssssscssssssoes 10 INET WOR Ki as 13 T I NOWOIK SAUS is 13 AAN lie 14 SO VANO CUSTODIA 14 atte ec DHOO Geen A E o PEA O 16 EE LOIN SUIS ios 16 CNN ran 18 IRINA E et ib CORISTA TRIO td ie ORO 20 SE VOR NS eee 20 Bee 2 ES A A AA ia 21 A E AA AER ii eil alii eil 21 PICO ORO OI I reer rer eres tre rer tree 22 EDMUND israele 23 SEO MONOS A Sachs Ue nea aes aca c
4. Bill Rate Table with Voice Mail On Line Subscriber Status Remote Firmware Upgraded by HTTP Web Interface Auto Provision Settings Out Band DTMF RFC 2833 In Band DTMF Send DTMF SIP Info VV VV VV V VV VV VV VV VV V V V V WV 3 Standard Compliance The Embedded IP PBX supports for the following standards VoIP Protocols IETF RF C3261 and RFC 2543 for SIP SIP Authentication IETF RFC2069 and RFC 2617 for MD5 Speech Codec ITU T G 711a G 711u GSM MS GSM G 729A B VAD and CNG Echo Cancellation ITU T G 165 168 2008 09 25 6 4 Packing Content Inside the package you should find 1 One Embedded IP PBX 2 One AC100 240V to 12VDC 1A Power Adaptor 3 One Cat 5 Ethernet Cable 4 One User Manual CD 5 LED Indicators amp Interface Connectors LED Indicators On the front panel of Embedded IP PBX there are 12 LED indicators as the following table Fasting PST Le Tisinuse OOOO ashing PSTWLineZisinuse Fasting PSTWLinesisinuse Fasting PST sine OO ashing LAN Etre dataactivty Fasting WAN Ethemetcstaaciviy 2008 09 25 7 Interface Connectors 1 DC Power 2 FXO ports 3 Life Line port 4 WAN port 5 LAN port 6 USB port DC POWER USB 12Volt DC 1A Power Adaptor with 100 240V AC power input 4 FXO ports are for connection to PSTN lines and numbered 1 2 3 and 4 from left to right Life Line FXS port connects to an analog telephone When power is down the Life Line
5. Attendant Operators or Hotlines Add Access Number Access Number Redirect into start Current Access Number List Redirect into Add Access Number Access Number 636346 Redirect into start Memo FWD account Access Number The registered number to ITSP or SIP server Redirect into One of the hotline functional calls Memo For memo descriptions Current Access Number List IC A Memo Operon A esse st et The Access Number will be displayed after pressing Submit button 2008 09 25 36 8 4 Outgoing Call The IP PBX provides two kinds of outgoing calls one is via FXO port to local PSTN lines and the other is via VoIP calls The settings are as follows Home Metyyork System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting COR LporadesSReboot Exit y aa gt Outgoing calls via FXO gt Outgoing calls Via YolP 8 4 1 Outgoing Calls via FXO ports The IP PBX is equipped with 4 FXO ports for connection to local PSTN lines All the extension number can then make outgoing call to local PSTN numbers You need to assign the group number to each of the FXO port to activate the FXO outgoing PSTN line If any FXO port is not assigned any group number the outgoing call for this FXO port will be prohibited and only incoming calls can be accepted For outgoing calls you need to specify the group number for calling PSTN numbers and the IP PBX will select one of the available FXO port
6. Desc 2008 09 25 51 Add User as Agent Queue Extension User ID Priority Memo Current Queue Agents List Agent User D operato The IP PBX provides 4 call waiting queues The waiting queues can be set to a simple calling center and the user may define individual waiting queues for its own purpose The waiting queues can be configured by the IE Web browser to define the functions as follows 1 Update new incoming calls 2 Setting the password 3 Set the desired extension 4 5 Set the waiting time length Add Delete waiting number Functions 1 Update the call waiting list 2 Modify the call waiting information The call waiting password will be required when the call is entering the waiting queue For each waiting call the IP PBX may provide one of the following call assignment 1 Round Robin for any incoming call the call will be forwarded to the next extension number 2 Random The incoming call will be randomly assigned to the extension numbers 3 The least answer the new incoming call will be transferred to the extension with the least answering 4 The longest idle the new incoming call will be transferred to the extension with the longest idle time 5 All Ringing the new incoming call will ring all the extension numbers Anyone pick up the phone will answer the call Waiting length means the maximum numbers for call waiting 3 To Add Delete the waiti
7. From 201 IP Phone Dial 1600 gt 1701 gt 123456 password of Queuel gt 2 gt hang up Any extension phone can join or leave for the Operators Example To join as one of operators for extension 200 Procedures From 200 IP Phone Dial 1601 gt 123456 password of Operator gt 1 gt hang up 1601 Operators Setting Example To quit as one of operators for extension 200 Procedures From 200 IP Phone Dial 1601 gt 123456 password of Operator gt 2 gt hang up 2008 09 25 25 Forward Find me Binding and Password can be set up for each extension number 1602 Extension functions Example To set extension 202 busy forward to 203 Procedures From 202 IP Phone Dial 1602 gt 1 set forward gt 2 busy forward gt 203 gt 1 submit gt hang up To play amp to delete the voicemails for the current IP phone extension number AOS Play Voicemail for Example To hear the first voice message and delete Current Extension message afterward and to hear the following voice message and delete afterward for extension 203 Procedures From 203 IP Phone Dial 1603 gt 1 gt 7 gt 6 gt 7 gt to hang up To play amp to delete the voicemails for the other IP phone extension number MEGA Play Voicemail for Example To hear the voicemail of extension 203 from Other Extension extension 200 Procedures From 200 IP Phone Dial 1604 gt 203 gt 123456 password of extension 203 gt 1
8. Usually 255 255 255 0 for subnet mask Gateway The IP address for NAT gateway i e the Embedded IP PBX LAN IP 192 168 1 1 DNS Server The IP address of Domain Name Server DHEP Setting This IP PBX built in DHCP server which can config your computer s TCRAP protocols on the LAN Start IP Address 192 168 1 2 End IP Address 1192 168 1 254 8 1 5 DDNS Settings DDNS is an abbreviation for Dynamic Domain Name Service In general ISP will assign a dynamic IP address to IP PBX by ADSL PPPoE mode connection and the dynamic IP address may change day by day In other words the IP PBX can NOT be reached with a fixed IP address In such a case DDNS can be used for resolving the current IP address for PBX DDNS is used to associate domain name with dynamic IP address acquired from ISP and it keep updating the current IP address of IP PBX with the associated domain name Users would get the current PBX address from its domain name from DDNS server For DDNS you firstly need to register a user account onto for example www 3322 org or www dyndns com The Embedded IP PBX supports the DDNS settings for these two most popular free DDNS 3322 org and dyndns org 2008 09 25 16 Dynamic DNS Setting Service Provider dyndns Host Name User Name Password DONS Status Disable DDNS Service Disable Enable Service Provider Choose DDNS server that updates your IP address Host Name Set your host name for DDNS upda
9. is set for Find Me the call will be transfer to the first extension number when no 2008 09 25 47 answer for the incoming call If no answer again the call will be transferred to the next extension number until the call is answered The maximum is 6 extensions numbers After that the call will be disconnected 3 Telephone Binding The telephone binding is to bind the extension number with a PSTN number For incoming call to the extension number the PSTN phone number will ring simultaneously 4 Voice Mail You may enable the voice mail for extension numbers Voice Mail Service 2 Enable Disable Approach send msg to mallbox not saved on server Voice hail n mr cif administrator doesn t enable USB cieTyate E AO ec ee EEA Email Address send mez to mallbox and saved on server You may to choose one for Approach to store the Voice mail method 1 Send msg to mailbox not saved on server It will only send the message to the Email Address without saving a copy on the IP PBX 2 Send msg to mailbox and saved on server It will send the message to Email address with a copy saved on the IP PBX Note 1 Each user may select only one at a time out of the three functions 2 You need to check on the icon to select the desired function 3 The dialing number must follow the rules for outgoing calls 8 6 7 User List There are two kinds of list one for all the users and the other for the on line registered
10. two ways to connect to the remote IP PBX 1 The remote IP PBX provides an account name and password The local IP PBX will make outgoing call authentication 2 The remote IP PBX configures local IP PBX as TrustHost address All local calls to the remote IP PBX will be accepted without authentications For the first way the number sent from local IP PBX are the users number provided by the remote IP PBX For the second way the number sent from local IP PBX will be modified by the remote IP PBX per its rule It will be much more convenient by this way to make calls between the two IP PBXs Current Outgoing Rules List via VOIP User Dial Authority IP Address UserName Password User Prefix Strip Dial Prefix Strip Append Prefix Features Operation Bit Bit Current Outgoing Rules List via VOIP Add Outgoing rules via VOIP Dial Prefix E TIPS Dial Prefix can not be in FAD or system will not work normally Outside User Limit Enable Disable 2008 09 25 39 8 5 SwitchBoard Auto Attendant Settings The IP PBX SwitchBoard provides an Auto Attendant to service user for calls When receiving an incoming call the auto attendant will play a welcome prompt message and transfer to another extension number The settings include welcome prompt message operator and auto attend Home Network System Incoming Call Outgoing Call SwitchBcoard Users Advanced Setting COR Upgrade2Rebnoot Exit gt Auto Attend 8 5 1 Prompt Mes
11. will switch to FXO port 1 for PSTN line 1 Connect to a broadband ADSL Cable modem or a WAN router Connection to PC for Web configurations or Laptop IP Phones or VolP Gateways ATA etc Connect to an external USB drive for backup internal system storage Click the Backup icon in Web configurations and follow instructions to insert the USB connector of an external USB drive Note If PC is directly connected to the LAN port of Embedded IP PBX for web configurations please use the enclosed Ethernet CAT5 Cable 2008 09 25 6 Installations per PX Qed alsaae var LS Life tise WAN LAN ADSL WE O modem N E memet 5 ge Life Line POTS FXS 7 Reset to Factory Default Embedded IP PBX can be reset back to factory default when IP address is not accessible for web configurations The procedures are as follows 1 Poweroff 2 Press the RESET button and hold continuously then power on 3 Hold the RESET button until all the LED indicators start flashing for three times It may take 15 20 seconds to reset and the RESET button can then be released after flashing 4 The LED indicators will begin flashing for 3 times again to activate the IP PBX Note that the firmware version and IP settings will be reset back to factory defaults and users data base will be cleared 5 It is suggested that the user data base be exported and backed up to PC before reset 2008 09 25 9 8 IP PBX Configurations by Web Bro
12. 00 instead 0 If there is no rate for the calling prefix this implies the rate is 0 8 2 3 DMZ DMZ DeMilitarized Zone is used to send all the non authorized incoming packets to the DMZ DMZ Mode Setting DMZ Mode ON OFF External P Address 192 168 139 67 LAN 41 192 168 138 0 255 255 255 0 LAN2 192 168 139 0 255 255 255 0 LAN 3 2008 09 25 21 The DMZ must be set ON if the DMZ of firewall is activated DMZ Mode Setting DMZ Mode ON OFF External P Address 60 248 1 52 LAN 192 168 138 0 255 255 255 0 LAN2 192 168 139 0 255 255 255 0 LAN 3 Please follows the steps to configure the DMZ 1 Click on DMZ 2 Set the DMZ IP or domain name URL 3 Enter the Network IP and Subnet Mask Example 192 168 1 0 255 255 255 0 The step 3 is optional 8 2 4 Trust Host The calls from TrustedHost will be accepted without authentication by IP PBX This function can be useful for calls between two or more IP PBXs If the port is set at 0 all the ports from this trusted address will not require authentications The trusted address could be either IP address or domain name Add TrustHost mi wf TrustHost List The TrustHost address can be added or deleted and need to be configured in case of the following conditions 2008 09 25 22 Add TrustHost 3 Need to connect with another SIP Server In summary the TrustHost address can be set whenever the authentic
13. 6 groups can be assigned Home Network System Incoming Call Outgoing Call Switchboard Users Advanced Setting CDR Upgrades Reboot Exit 2008 09 25 42 8 6 1 Add User Single User Account Opening You may add single user account in this section by entering user name password groups and call authority Remember the length should not exceed 32 Add Single User User ID Real Name Department 0 Oi O2 Os 0405 Oe O7 E Users Group _ _ _ s Os E 10 D 11 O 12 0 13 O 14 O 45 Pass word Confirmed Pass word Authority 0 Email Address Memo Note when the number of registered users reach the limit the function of add user will not work 8 6 2 Add Users Group Users Account Opening You may create group users accounts and assign group numbers with priority to all the accounts You may also assign password to each account or generated by IP PBX After settings you may display all the created accounts 2008 09 25 43 Add Users Cam oon 00 eno e rm Contirmed C Confrmed Passa O User Groupt 0 M1 A Wis Wis Ms He Ar P a Pils Eio P1 O12 Ot O14 Das O Authority gt 0 A 8 6 3 Bindings Extension binding is used to bind many extension numbers together as a group When calling to one of the extension the other binding extension will ring as well This is also referred to as Group Ringing 1 User ID To enter extension number 2 Bind ID To enter the binding ID The ext
14. Address Default Memo This page will show the Modify User settings 8 6 6 Function Setting There are three functions provided as follows inquiry User ID Condition Fuzzy Query 2008 09 25 46 Inquiry User ID Condition Fuzzy Query 2005 vero operen ms CO ca z e Inquiry Choose one User ID or User Name for search e Condition Fuzzy Query Enter the number or user name for search Function Setting Forward Find Me Binding Woice Mail Forward All No Answer Forward Busy Forward Offline Forward Dest User ID Expired sec 1 2 3 4 5 6 Binding User ID 1 2 3 Voice Mail Service Enable Disable Approach Send msg to mailbox not saved on server TIPS If administrator doesnt enable USB disk to save voice mail save on server will take no effect Email Address This page shows the Modify User s Function setting 1 Call Forward gt Unconditional Forward Any incoming call to this extension will be forwarded directly to the set extension number gt No Response Forward When no answer in one minute the call will be transferred to the set extension number gt Busy Forward When busy the new incoming calls will be transferred to the set extension number gt Off Line Forward When the extension number is off line unregistered all the incoming call will be transferred directly to the set extension number 2 Find Me When one user
15. E TE ae sso 2007 11 01 004728 gt 12 40 2286 13 2007 11 01 10 26 35 14 2007 11 01 10 30 43 o s elo s e e s elo s slo s e j 15 201 260 2007 11 01 10 32 12 2008 09 25 58 Total436 Record s FirstiPreviousiNextiLast Current Totalt 15 2007 1002 00305 E SO I 2007 1002 002529 C EI 8 8 2 User Call Records You may query all the calls for certain user during the specified time frame and export to local storages User CDR Query User ID Start End Time 2007 ear 10 Month 22 Day ZUOT vear 10 Month 22 Day COR Types All Records tl CDR Types ALL Records 411 Records Caller Records Callee Records Example User COR Query User ID 2002 Start End Time 2007 Wear ll Month OT Day 007 Wear ll Month Of Day CDR Types All Records T care 1 202 2007 11 01 11 48 31 2 0 2007 11 01 16 43 22 3 200 2007 11 02 13 30 27 NES o o O joules Total3 Record s FirstjPrevious NextjLast Current Totalt 1 2008 09 25 59 8 8 3 CDR Export You may export the CDR records monthly to local storages Add New CDR list Submit Current CDR List 2008 09 25 60 8 9 Upgrade amp Reboot Home Network System Incoming Call Outgoing Call Switchboard Users Advanced Setting CDR UporadeSReboot Exit ExportSImport gt Update 8 9 1 Export amp Import Before upgrading the Embedded IP PBX or reset to factory defaults you ma
16. T TOS can be one of them in practice service Priority Setting TOS TOS_LOWDELAY TOS _LOWDELAY TOS_THROUSHPUT TOS _RELTABILITY TUS_MINCOST VLAN Setting 2008 09 25 55 DSCP field is a superset of TOS its definition is backward compatible with TOS and its value can be from 0 to 63 with 0 for minimum priority 63 for max priority service Priority Setting Service Type Tos pscp DSCP Support Tag based VLAN 802 1P 802 1Q VLAN 802 1P 802 1Q are for local area network standard recommended by IEEE which can partition network users from different physical locations into several logical subnets The Embedded IP PBX supports this standard and can add special VLAN Tag to data frames passing through VLAN Setting VLAN Service Disable Enable VLAN ID 8 7 5 Caller ID This allow to configure the caller ID fuctions and to show the incoming call numbers Caller ID Caller ID Caller ID before ist Ring TI Don t show caller ID Caller ID after lst Ring FSE Caller ID before lst Ring DIMF Default is Caller ID after 1 Ring FSK 2008 09 25 56 8 7 6 Busy Detection Settings The Busy Tone of Public Switched Telephone Network PSTN are different from region to region and it may cause line hanging at the FXO port This is because that the FXO port can not recognize and detect the local busy tone and the IP PBX will thus remain Off Hook In this case you need to adjust t
17. ation is not needed 8 2 5 Music ON Hold The IP PBX will play music when a call is on hold due to the following situations 1 When the call is transferred to attendant and waiting for answer 2 When the call is hold and waiting for answer 3 When the call is transferred and waiting for answer You may choose one of the music files for MUSIC ON Hold Music on Hold Setting Music ON Hold requires a unique file format and any MP3 files must be converted to raw format before upload to Embedded IP PBX for use of Music ON Hold Music on Hold Setting giitest raw 2008 09 25 23 8 2 6 Hot Lines Hot line function numbers can be entered into the list Make sure each of the Hot line function number is unique and not the same as any extension number or PSTN numbers The Hotline list displays the function number of the PBX and it will activate the function service when pressing the corresponding function numbers HotLine List FE OA E IN VES lt lt ee Ta 3s Ceaser EEE A EE AT Ge sete ne as A A ST peer ine ae O EE A e Sense me see E A a et O at O O METAN IE 1 D EEE TO EE A O OA e eee Tare TE a O O O as Tee ara A AA Auto Attendant Voice Prompt Flow Chart CID Reader Voice Prompt for the Current IP Phone extension number Queue Settings Hotline For Q1 Q4 function settings Operators Hotline To assign or unassign extension number as the operator Exten Settings Hotline For setting Hotline extension numb
18. cessful the invitation will repeat after 60 seconds If not successful after three times of conference invitation the invitation will stop without any notice 5 Support IVR Conference Invitation You may make conference invitation by IVR Please refer to the IVR conference room control 6 Modify Voice conference room service number You may change the conference room service number if the default number is not desired The conference room settings are as in the following page 2008 09 25 54 Conf Room Setting Conf NO C001 Conf Passwd 125456 If not set you can enter the conf without any Pass wd Admin Passwd 654321 If not set you can not get the manage authority Max Number 10 TIPS NULL or 0 there is NO restriction on MAX Number Memo The conference room password is used to enter the conference room The maximum capacity is for the maximum number of users in the room 8 7 4 Network Parameters The network parameters allow to enable disable IP network functions service Priority Setting Tos pscp VLAN Setting ety Pe si WO Disable Enable Support Voice Priority Tag TOS DSCP TOS Type of Service and DSCP Differentiated Services Code Point are used to set different priority to data packet and data flow thus enabling QoS in IP communication TOS has four values they are minimum delay TOS LOWDELAY max throughput TOS_THROUGHPUT max reliability TOS RELIABILITY and minimum cost TOS_MINCOS
19. der Voicemail IF HroadCast Record Prompt Registered Users List Features Standard Standard CECOM Status The list will display registered users with status after submit 2008 09 25 You may also press the icon to modify the setting Add Registry Address 192 168 62 3 5060 p ar Doiii UserName 1234 Username on Extern Sip Server Password t est Users Password on Extern Sip Server Redirctto AA Features Standard Memo You may press the icon to delete this setting 8 3 3 Access Number Access Number is used to supplement the function of incoming calls from VoIP SIP Server in the previous section For some ITSP SIP Servers one way voice connection may be missing due to protocol incompatibility In this case the Access Number can be set up to register into ITSP SIP Server and to redirect VoIP calls from ITSP into the IP PBX Example When your registered 636346 in some SIP server with one way voice being heard you may resolve the problem by the following configurations 1 In Section 8 3 2 Calls from VoIP Username Enter 636346 Redirect to Enter 636346 2 In Section 8 3 2 Access Number Access Number Enter 636346 Redirect to Enter AA Operator or any Holine function call 2008 09 25 35 Any VoIP calling at 636346 from ITSP will be redirected into the function calls of Embedded IP PBX such as Auto
20. ectto UPerators FeO FRO Redirect to FeO 4 FeO4 Redirect to Conference Rooml Conference Roomz Queue Settings Hotline Operators Hotline Exten Settings Hotline CID Reader Voicemail IP Broadlast Record Prompt 8 3 2 Calls from VoIP The IP PBX can function as a terminal CPE to register into a SIP server or another IP PBX For any external VoIP calls for example 1234 into this IP PBX you may redirect to either Auto Attendant Operator Conference rooms etc Registry Address Address or Domalaliame posi UserName Username on Extern Sip Server Password Users Password on Extern Sip Server Redirct to Features Standard Memo Registered Users List 2008 09 25 33 Registry Address UserName Password Redirct to Features 192 168 62 3 5060 iP Address or Domair ame port 1244 Username on Extern Sip Server test Users Password on Extern Sip Server gt standard e Registry Address The SIP Registration Server IP URL Port number provided from ITSP other IP PBX or SIP Server User Name The user name provided from ITSP other IP PBX or SIP Server Password The password provided from ITSP other IP PBX or SIP Server e Redirect To AA Operators Conference rooms etc Mv Own Volcemall Features ir a der Operators Memo Conference Rooml Conference Room Queue Settings Hotline Operators Hotline Exten Settings Hotline CID Rea
21. ension number with same binding ID will belong to the same binding group 3 The binding list will display the extension numbers Note that one extension number can belong to multi binding groups User ID Bind User List NO UserID Bind ID Operation 2008 09 25 44 Add UserID 2005 Bind ID 1 Bind User List 8 6 4 Delete User Account There are two ways for user account deletion one is for single account deletion and the other is for group account deletions For single account deletion you need only to enter the extension number For group account deletions you need to enter a range of extension numbers The IP PBX will delete all the user information for the extension within the range Note that the information will not be recovered once deleted Delete User Delete Users Start User ID End User ID 8 6 5 User Information Update In this section you may modify password name department authority and group User Query inquiry User ID Condition Fuzzy Query 2008 09 25 45 User Query Inquiry User ID Condition Fuzzy Query 2005 e Inquiry Choose one User ID or User Name for search e Condition Fuzzy Query Enter the number or user name for search Modify User Info UserID 2005 Real Name ea o AHi M2 Da Ds Os D Oz A 8 Do El 10 O 11 012 O 13 O 144 O 15 E Old Fassword 123456 New Password Confirmed Password Authority 100 2 2 ow Email
22. er My Own Voicemail To enter Individual voicemail Voicemail To enter the wholevoicemail system Record Prompt For recording voice prompt Conference Room1 To enter Conference Room 1 Conference Room2 To enter Conference Room 2 Queue1 Enter Queue1 operators Queue2 Enter Queue2 operators Queue3 Enter Queue3 operators Queue4 Enter Queue4 operators IP BroadCast To Broadcast on the IP Phone exten of Group 0 Operators The extension number of operator Features e Standard Standard SIP Protocol e CBCOM Encryption protocol for SIP and Voice RTP 2008 09 25 24 Modify HotLine Description Operators Hotline Current HotLine New HotLine Detailed Descriptions for Hotline Function Numbers Hotline o Functions Descriptions Numbers sl a Press 8 to a calls within the same group 9 Operator Press 9 to call Press 9 to call Operator Press 112 to enter Auto Attendant IVR followed with the Auto Attendant AA voice prompts Press Hold Transfer 700 to park the incoming call You 700 Call Parking may hang up the phone afterward Call Parking Pick up the phone and press 7014 to take the waiting call Any extension phone can join or leave for one of the Queues Example To join as a member of Queue 1 for extension 201 Procedures From 201 IP Phone Dial 1600 gt 1701 gt 123456 password of Queue gt 1 gt 1600 Queues Setting hang up Example To leave Queue 1 for extension 201 Procedures
23. ervice Make sure the USB is inserted before recording voice mail in USB disk or the USB voice mail recording is disabled before r is disabled before removing the disk ce mailin USB Disk Enable Disable When you need to store the voice mails please do the steps as follows 2008 09 25 29 USB Disk Service Make sure the USB is inserted before recording voice mail in USB disk or the USB voice mail recording is disabled before removing the disk Operation amp Status Insert USE Disk Record voice mail in USB Disk Enable Disable 1 Insert USB disk 2 Select Insert USB Disk in the current status 3 Select Enable for USB voice mail recording 4 Click Submit button So pu pu roo When the voice mails is not needed please do the steps as follows USB Disk Service Make sure the USB is inserted before recording voice mail in USB disk or the USB voice mail ES recording is disabled before removing the disk Operation amp Status Remove Usb Disk Record voice mail in USB Disk Enable Disable Y 1 2 Select Disable for USB voice mail recording 3 Click Submit button 4 Pull out the USB disk Select Remove USB Disk in the current status 8 2 9 Voicemail Setting Voicemail is the voice messages of incoming calls When the call is not answered the Embedded IP PBX will play the voice prompt and the caller may leave voice message You can play t
24. ession Initiation Protocol SIP to provide IP extension phone connections for global virtual office of small to medium business SMB companys Equipped with 4 x FXO ports Ethernet LAN and WAN ports plus Life Line features Embedded IP PBX integrates the telephony network and the data network into a manageable converged network to provide an efficient and economical PBX for global long distance voice communications Embedded IP PBX works with various IP phones Desktop WiFi Bluetooth and DECT VolP gateways and analog telephone adapters ATA to route calls among client phones analog phones and PSTN network Call features such as conferencing auto attendant and voicemail can be seamlessly enabled for all phone devices In addition it also provides Internet access to all LAN devices through VPN NAT router Embedded IP PBX provides call control and media relay services to SIP clients and it performs many primary functions such as SIP Registrar SIP Outbound Proxy with Media relay SIP Gateways FXO SIP PBX for extension calls Auto Attendant Interactive Voice Response IVR and Find Me Conferencing Embedded IP PBX has a built in suite of PBX applications for supplemental services This lowers down the total cost of a converged network enabled by Embedded IP PBX than building separated infrastructures for legacy telephony network and data network In addition with a web browsable interface to the data network configuration and voice ser
25. g WAN Setting a si WAN Link Types WAN Setting WAN Link Types Static IP 7 Static IP PPPOE IP Address Static IP mode 2008 09 25 14 WAN Setting WAN LinkTypes Static IF MAC Address GE 53 d4 41 28 73 IPAddress 192 168 139 3 Subnet Mask 255 255 255 0 Gateway 192 188 6201 Optional First DNS Server 168 95 1 1 second DNS Server Optional Dynamic IP Mode WAN Setting WAN Link Types Dynamic IP MAC Address GE 53 44 41 98 73 Config DNS Servers Secaraons server Joeren PPPoE Mode WAN Setting WAN Link Types PPPOE Internet Account 8123456 hinet net Internet Password 88 First DNS Server 168 95 1 1 Optional second DNS Server Optional When Embedded IP PBX connects to ADSL Modem with PPPOE link you need to enter the account name and password for PPPOE In addition you may select the DNS server and enter the IP address for the First and Second DNS servers 2008 09 25 15 8 1 4 DHCP Server The embedded IP PBX DHCP server in NAT will automatically assign IP address to the network devices DHCP Server Status To show the current DHCP server status DHCP Server Start Stop To enable disable DHCP Server Start End IP Address DHCP Server will assign an IP within the start end IP address range e g 192 168 1 100 192 168 1 200 Note that the start IP and end IP must be in the same 192 168 1 xxx network Subnet Mask
26. he caller s voice message in time This setting must be compatible with the Voice Mail Service of Users Function Setting Voicemail setting User Password SMTP server Pl Use SSL Mode 2008 09 25 30 General settings Voicemail setting Mailbox test test com User test Password test SMTP server mailtest com Use SSL Mode MailBox The e mail address of mailbox User The user name used by the e mail address Password The password used by the e mail address SMTP Server This is the e mail address used by SMTP for e mail server domain name Use SSL Mode Check to use SSL mode Do not check if General settings is used SSL for Gmail The Embedded IP PBX supports voicemail via Gmail server by using SSL mode Voicemail setting Mailbox test zmall com User test Password test SMTP server smtp gmail com 465 W Use SSL Mode MailBox The sending account in Gmail This must be registered in advance in Gmail User The user name reistered in Gmail Password The password registered in Gmail SMTP Server Gmail uses port 465 for the SSL SMTP server Use SSL Mode Check to activate the function Press Submit to save the configurations and press Reboot to activate the new configurations 8 2 10 Time Zone Setting System date and time can be set in this section The time will be recorded for use of CDR or the CDR may record wrong timing if the system date and t
27. he settings for Busy Detect Busy Detection Settings FXO Volume Silence Threshold 512 Tolerances Percentage 10 0 80 Busy Min 75 mz Busy Max 1100 me FXO Volume Voice transmit gain and receive gain of the FXO port Silence Threshold Signal under this threshold will be regarded as silence Tolerances Percentage Number of percentage for the silence threshold Busy Min The minimum number for busy detection at unit of ms Busy Max The maximum number for busy detection at unit of ms 2008 09 25 57 8 8 Call Detail Records Query The IP PBX keeps call records for 2 months You may have two ways for record queries One is to query for the whole IP PBX and the other is for the specific user If you want to keep the call records you may copy to USB disk before erased Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrades Reboot Exit gt System Call Records gt User Call Records CDR Export 8 8 1 System Call Records You may query all the calls during the specified time frame and export to local storages Syste m CDR Que ry Query Type 8 By Month By Time slice Month 007 Year 10 Month By Month System CDR Query Query Type 8 By Month By Time slice Month 2007 Year 11 Month TORE CE E 2007 1101 002058 a ae sso 2007 11 01 001827 a NO 1 2 3 4 5 2007 11 01 09 42 01 6 T a 9 10 2007 11 01 09 46 26 E
28. he ta cat aan a 24 CE FAGNRACCOWNI assale 29 02 0 Whe BEDS oasi 29 segue a a CIR 30 0 2 I0 ime Zone Selling 31 S S INCOMING GATES SETTING plein 32 Got GAIUS NON FAO DOS AAA 32 COSCIONI Riello 33 GI J ACCOSS NOMD lle 35 S FOUTCONGCA LE rnr lle 37 84 1 QUigoing CallS Via FXO Posse E EE E ai 37 SA ZONT Cals Via VOE dda boa 39 8 3 SWITCHBOARD AUTO ATTENDANT SETTINGS heina N AN 40 A SS GO A E 40 2008 09 25 3 AA Pm o y A 40 COISAUD ANNO airbags 41 S OUSERS MANAGEMENT lla 42 8 6 1 Add User Single User Account QDCNING eresien E E E EEE 43 8 6 2 Add Users Group Users Account Opening iii 43 ODA E aa ee Serer een eee Cen 44 0 0 4 Dolto USE ACCOUN sillabe 45 DIOS NAO NUDO wee rere nr one ey rte tree enter pert tre ont remit T 45 9 00 FUNCIONO CUIO tenis 46 ARROSTO 48 0 0 8 ONLneUseristr lil iena 49 Db VANCE DISSE BENG Siria 49 E ROMO FUL OM OR 49 A NS cde re tacdie Cot dee tate T E EEE 51 3 19 CON ereice R0oNsSkrrn idoli 53 Old INCITA Sido a 55 A cei 56 87 O BUSY 1 ClOCHOM SOTO n eresatukena na uaea a a aaa n aa 37 0 CALL DEALER CORDIS QUER Y wora E A A N 58 BO Ho eten 58 0 0 2 USEF Call RECO Sci 59 001 C O EON EE T rl a ae e oa area eto 60 AIRE SWB RO O Al 61 DI E re 8 0 96 eee tee tet tee ia emilia 61 8 92 OVSENE IOI AO AA 62 SASRA O A O aac 62 9 APRLICA TON Si A A ila 63 2008 09 25 4 1 Introduction The Embedded IP PBX is an embedded Voice over IP VoIP PBX Server with S
29. il Setting O 1 H gt Time Zone 8 2 1 Server Ports Setting The SIP port number is default at 5060 for VoIP Applications Note that the SIP port number must be the same for all the IP PBX and VoIP phones and TAs The encrypted port can be used for VoIP encryption The user may enable encryption such as CBCOM to registered into Embedded IP PBX HTTP Port 80 6553 TCP Sip Port 5060 165838 Encrypt Port 5062 165535 RTP Ports Range 10000 20000 1 653535 HTTP Port HTTP port number default at 80 SIP Port Default at 5060 Encrypt Port Support SIP packet encryption with VoIP Phones and ATA RTP Ports Range RIP port for VoIP voice packets Default at 10000 20000 2008 09 25 20 8 2 2 Rate Setting Rate setting is used to calculate the charges for each call The IP PBX will generate a call record for the charges All the charges are based on this rate table Add Rate Item Rate Prefix Rate Time Units Unitsec Memo Rate Items List The rate is based on the prefix to calculate the charges Example Prefix 0 Rate 15 cent Time Unit 60 second This means when calling a number with O prefix e g 01010086 the rate is 15 cents for every 60 seconds and the duration less than 60 seconds will be charged the same as 60 seconds In addition the prefix is for the longer one For example if there are rates for prefixes O and 00 the call number with 00 prefix will be charged per the rate of
30. ime are not set The Network Time Service can be enabled to synchronize with NTP server You still need to set the TimeZone Date and Time It will display the synchronized NTP time when you re enter this setting 2008 09 25 31 TimeZone Setting TimeZone GMI 8 00 Singapore HongKong Parth Taipei System Date 2007 10 22 System Time 17 18 Network Time Service Enable Disable NTP Server 1 clock redhat com So oo Press Submit to save the configurations and press Reboot to activate the new configurations 8 3 Incoming Calls Setting The IP PBX provides two ways of incoming calls one is from local PSTN through the FXO ports and the other is from the calls from ITSP In some case the ITSP may provide the real PSTN numbers for the IP PBX from the VoIP Home Metyyork System Incoming Gall Outgoing Call SwitchBoard Users Advanced Setting COR Upgrades Reboot Exit Calls From FRO Galla From olP gt Access Number e aa 8 3 1 Calls from FXO ports The IP PBX provides 4 FXO ports to allow PSTN incoming calls For any PSTN incoming calls you may configure to redirect to either switchboard extension number or conference room etc Calls from FXO FXO 1 FX01 Redirectto start FXO 2 FXO2 Redirect to start bl FXO 3 FXO3 Redirect to start bl FXO 4 FXO4 Redirectto start 2008 09 25 32 start FRO TFA Redirect to T I My On Voicemail A FXO 3 FXO3 Redir
31. itchboard Users Advanced Setting CDR Upgrades Reboot Exit IP PEX Server Status tiene iO Treo RS O SS 7 IF Address 192 165 1 1 Subnet Mask 255 255 255 0 WAN Status a sm Resource Status System Resource Status MEM 48 Flash 48 2008 09 25 11 Setup Wizard Please Choose Networking Style Router Mode IP PBX used as a Router Non Router Mode IP PBX used as a Non Fouter Setup Wizard provides two fast setup modes Router amp Non Router Modes for sequential configurations 1 IP PBX used as a Router Router Mode gt LAN Setting WAN Interface Setting Dynamic DNS Setting Incoming Call from VoIP Add TrustHost Outgoing Call via VoIP Call from FXO Outgoing Call via FXO Finish and reboot VV V VV V V WV 2 IP PBX used as a Non Router Non Router Mode gt WAN Interface Setting DMZ Mode Incoming Call from VoIP Add TrustHost Outgoing Call via VoIP Call from FXO Outgoing Call via FXO Finish and Reboot VV VV VV WV 2008 09 25 12 8 1 Network Embedded IP PBX provides two RJ45 connectors for LAN and WAN ports at 10 100M Ethernet interfaces The Network will display the current status for LAN WAN DHCP DDNS and VPN settings Home Network System Incoming Call Qutgoing Call Switchboard Users Advanced Setting COR Upgrades Reboot Exit gt Status gt LAN Settings gt WAN Settings DHCP Server gt DONS Dynamic DNS gt YPM Settings Z D et
32. n press 1 key to resume conference attending 2 Make oneself manager The user needs to enter the manager password Please refer to conference room settings for the manager password Manager has the following functions 1 Make oneself mute The user voice will not be heard in the conference room 2 Make the current conference room in lock and any user trying to enter the conference room will hear the prompt message Conference Room is in Lock and get disconnected To unlock the conference room simply repeat the same procedure in lock That means to press first and then press 2 to unlock the current conference room 3 To kick out all the general users Note that all managers will not be kicked out 4 To mute all the general users All the general users in the conference room will not be able to speak but to listen only 5 To disable mute all the general users All the general users in the conference room will be able to speak and listen Note that if the user mutes oneself he needs to disable mute by himself to speak in the conference room The manager can not disable mute for the user 6 Conference Invitation If you want to invite an outside user to join the conference room you may follow the step by the IVR message operations This outside user can be registered in the IP PBX or the PSTN number Note Conference invitation is making an invitation only and do not acknowledge if invitation is successful or not If not suc
33. ng list The user may add delete the call waiting queues 2008 09 25 52 8 7 3 Conference Rooms The IP PBX provides two standard voice conference rooms The details are as follow Current Conference Room List 1 Conference Room Password When a user calls to the conference room he will be required to enter the password or the call will be denied It is recommended to set the password for the conference room Please refer to the conference room setting for password 2 Maximum attendants of conference room If set at 0 it has no limitation Please refer to the conference room settings 3 Web Control of Conference Room Current Attendance List no Gen mu cen DIC Current Attendance List stendance Use ICE m RC E E an e e cime Current Attendance List A There are three icons for the three operation functions 1 The extension numbers are in conversation dialog status 2 The extension is in monitoring status 2008 09 25 53 3 Kick out the extension number The extension will be forced out in 5 minutes 4 IVR Control of Conference Room The user after entering the conference room may press key for an IVR playback The user may interact with the IVR messages General User Extension 1 Make oneself mute The user voice will not be heard in the conference room To let one s voice heard in the conference just repeat the same procedure as mute Press key for an IVR playback the
34. otlines gt Queue2 gt Modify of Operation Modify HotLine Description Queue Current HotLine 17 0 2 New HotLine 2 Click Submit to finish 2 Add to the Queues for an existing extension number 208 Advanced Setting gt Queue Setting gt Agent Setting 2008 09 25 27 Current Queue Lisi Queue Extension haan Queue Length Queue Desc Operation j 1 Roundrobe ar a EE Agent Setting pur toa Add User as Agent Queue Extension 1 UserID 208 Prioriby 5 Submit to add the number 208 for Queuel Current Queue Agents List agent User ee 8 The number will be displayed in the Current Queue Agent List for Queue 1 Add User as Agent Queue Extension 2 User ID 203 Submit to add the number 203 for Queue2 Current Queue Agents List The number will show in the Current Queue Agent List for Queue2 3 Add Voice prompts to Switchboard Add Prompt New Prompt C Awork welcome gem Submit 2008 09 25 28 Prompts List 8 N ae E o AI 3 greeting gsm It will display voice prompts in the List Set as switchboard prompt Press the ICON to Activate the Voice Prompts List 1 ren resse Sua ve CCC IO AECI x 2 mom ss M gt sens asse e The No 1 of Status will show 1 to indicate activate status 8 2 7 Admin Account Modify Password ee AN Submit 8 2 8 USB Disk Setting USB Disk S
35. ription Name Time Week Date Month Operation e Attend Way You can select the attend way is prompt or phone e Promot File If you selected the prompt way You can choose one prompt file to be use 2008 09 25 41 eo Number If you select the Number way The extension number will answer the call eo Time Week Date Month The time of these time field set Time Week amp Date amp Month the extension user will answer the call 8 6 Users Management This section describes the account opening closing and management The extension number also known as user name must not exceed 32 digits For easy management it is recommended to assign different prefix number for different departments A user number should have the following 1 User name The user name is a string of number digits with length less or equal to 32 For easy management it is recommended to assign different prefix for different departments 2 Password Every user name will have its own password with length less than or equal to 32 alpha numeric digits The CPE VoIP phone must use the same password for authentications 3 Call Authority from 0 15 This is used to restrict the call authority The user authority must be equal or greater than the predefined authority to make the defined outgoing calls 4 User Group Each user name can belong to one or multi groups User can answer incoming calls for another user within the same group by pressing 8 There are 1
36. s Update to save the configurations and press Reboot to activate the new configurations VPN Client Configuration for OPENVPN OpenVPN is used when the IP PBX register as a VPN client to a remote VPN server VPN Client Setting OPENWPN VPN Client Service Enable Disable Server Address 220 229 128 715 1194 Communication TCP UDP CA Certificate Brower Client Certificate Brower Client Key Brower VPN Client Service You can enable or disable VPN Client Service Server Address The IP address of remote VPN server with format of address port Communication The protocol between clients and servers CA certificate The CA certificate given by the VPN server Client certificate The Client certificate given by the VPN server Client Key The Client key given by the VPN server Press Update to save the configurations and press Reboot to activate the new configurations 2008 09 25 19 8 2 System The Embedded IP PBX System configurations can be set in this section The settings include Server Ports Setting Rate Setting DMZ TrustHost Music on Hold Hotlines Admin Account USB Disk Setting Voicemail Setting and Time Zone Home Network System Incoming Call Outgoing Call SwitchBoard Users Advanced Setting CDR Upgrade amp Feboot Exit gt Server Ports Setting gt Rate Setting TrustHost gt Music on Hold gt HotLines gt Admin Account gt USB Disk Setting gt Voicema
37. s from the group to make an outgoing calls This make the grouping become flexible in outgoing calls FXO Groups se a eea se if oe a e O 04 os Bo Tepe pepe pe Cee fe fe e le Having set the rules for local outgoing PSTN calls the authority is used to restrict the call For example for authority gt 5 only the user extension number with authority gt 5 can make an outgoing call through the FXO ports in this group The user extension prefix is used to indicate the group number for making an outgoing call The delete digits is used to delete the group number with additional prefix before the dialing string The external use is to allow the external user to use the same rule for redial out to local PSTN numbers when calling into the IP PBX 2008 09 25 37 Current Outgoing Rules List Via FXO Add Outgoing Rules via FXO Outgoing Desc Group NO Dial Prefix Dial Strip Bit Append Prefix Extern User Control Example PSTN o aaa 0 l Enable Disable When one user press 056789 to apply the outgoing rule the IP PBX will use one of the FXO port in the group 0 delete 0 one digit then add the prefix blank The final dialing string will be 56789 to the PSTN line 2008 09 25 38 8 4 2 Outgoing Calls via VoIP The Embedded IP PBX can make a VoIP call to the user of another remote Embedded IP PBX The user of the remote IP PBX can be either extension number or its PSTN numbers There are
38. sage You may choose the prompt message for the auto attendant to play while receiving incoming calls You need to upload the messages to the prompt list for setting choices Add Prompt Prompts List Add Prompt 8 5 2 Operator Setting When a transfer call can not be transferred to the desired extension number the call will be transferred to operator The operator can be any extension or PSTN number with assigned priority and the call will be forwarded by priority 2008 09 25 40 SwitchBoard Queue Setting Add Operator 8 5 3 Auto Attendant Auto Attendant will handle all the incoming calls when no one can answer in the company There are two ways for attendant The first one is Prompt with playing answering prompt messages and the second one is Phone with direct transfer to the phone number Prompt An answering prompt message will be played to answer the incoming call Make sure the answering message is uploaded and chosen The IP PBX provides many options for time durations If the time durations are not set the handling incoming call will be always effective e Phone All the incoming calls will be transferred to the preset phone number The phone number can be either extension number or PSTN number Auto Attendant Setting Attend Way Prompt Phone PromptFile sippbk Description ven E sue Sener nio oel CESSO Month F Enable for or gt Auto Attendent List NO Attend Way Desc
39. te User Name The user name registered in DDNS server This name is given by DDNS server Password The password registered in DDNS server This password is given by DDNS server DDNS Status Current Status of Disable Enable DDNS Service To Disable Enabled DDNS service Example for www 3322 org Dynamic DNS Setting Service Provider cn99 Dynamic Domain Host Name test 3342 org UserName test Disable Disable Enable 2008 09 25 17 Example for www dyndns com Dynamic DNS Setting Service Provider dyndna ad Host Name test dyndns org UserName test Password 000 DDNS Status Disable DONS Service Disable Enable DDNS Settings It shows the current registration of www 3322 org or www dyndns org for dynamic DNS service 8 1 6 VPN Settings VPN Server Setting PPTP VPN Server Service Enable Disable User Name Password VPN Client Setting OPENVPH VPN Client Service Enable 9 Disable Server Address Tce upp CA Certificate Brower Client Certificate Brower Client Key Brower 2008 09 25 18 VPN Server Configuration for PPTP Point to Point Tunnel Protocol VPN Server Setting PPTP VPN Server Service Enable Disable User Name test Password test VPN Server You may enable or disable VPN Server Service UserName For remote user when connected to VPN server Password For remote user when connected to VPN server Pres
40. tting Auto Configuration Setting You could enable disable the auto configuration setting in this page Auto Configuration DOF OTP FIP HTIP THIF Server HTTP Server ippbx sipsvr com xp 60 35 187 30 HTTP File Path cont Exp download e Auto Configuration Select the HTTP protocol eo HTTP Server IP address or URL of the IP PBX e HTTP File Path Configuration file path it must be conf Secondly you need to configure for the IP PBX Add User ID 001 Server Address 1ppbx sipesvr com 5060 Phone s Mac Address 001122334455 e User ID The extension number of the telephone Server Address The IP address or URL amp port of the IP PBX eo Phone s Mac Address The Mac address of the IP Phone 2008 09 25 50 Auto Config List Re Config All 8 7 2 Queue Setting Call waiting is to queue all the incoming calls and to assign based on rules to the desired extension numbers If all the available extensions are busy the system will play the waiting music for the queuing incoming calls Once available the system will connect to the desired extensions Current Queue List 3 B 123458 SCE I A ll 4 1704 123455 E al Queue Info Setting Queue Extension 1701 Queue Password 123456 New Password Confirmed Password Strategy Roundrobin x Boundrobin ring all Roundrobin Queue Length 10 leastrecent fewestcalls random Queue
41. ttp and PPTP gt UDP Port 5060 1194 10000 20000 for SIP OPENVPN and Voice RTP Range hie WAN Embedded IP PB 63 2008 09 25 Applications of IP PBX with ADSL This Embedded IP PBX supports PPPOE to work with ADSL and to integrate IP PBX into the corporate network for VoIP applications m I 3 ADSL Made WAN LAN confe sega Embedded IP PBX IP Phones 2008 09 25 64
42. users All Users List ae f Te n mao m nue EE mao mao m uo T 2007 A a O ma o mu o 10 2010 A la O 2008 09 25 48 The list will show the current setting status for each user as follows 1 Normal 2 Unconditional Transfer 3 Call Transfer including busy off line and no answer transfer 4 Find Me Telephone Binding 4 5 e S y _ _m _nm_96 You may modify and update all the user settings directly from the entry of the list 8 6 8 On Line User List The on line users are for the current registered users Current OnLine List NO RealName Department UA Info IP Address 1 201 201 201 192 168 62 102 iez ieaz e ar 8 7 Advanced Settings The advanced Settings cover some call waiting voice conference rooms and IVR upload process Home Network System Incoming Call Outgoing Call Switchboard Users Advanced Setting CDR UpgradesReboot Exit gt Phone Auto Config gt Queue Setting gt Conference Rooms gt Network Parameters gt Caller ID y aa gt Busy Detection Settings 8 7 1 Phone Auto Config The IP PBX system can automatically configure the IP Phones by using HTTP protocol 2008 09 25 49 User ID Server Address Phone s Mac Address Auto Config List O MWCAgorest Dalaylane Resilame Use Password Re Config All Firstly you need to set up auto configuration for the IP Phone The following is a reference example for IP Phone se
43. vice provisioning Embedded IP PBX brings locally and remotely the manageability of both networks together to facilitate administration Note that Embedded IP PBX requires an IP address a subnet mask and its gateway Router IP address for its own use to connect to Internet These three are available from your Internet service provider Embedded IP PBX may enable PPPoE or DHCP features to automatically get an assigned dynamic IP from the ITSP Please refer to Web Configurations for detailed information 2008 09 25 5 2 Features The Embedded IP PBX equipped with RJ45 RJ11 connectors is featuring as the following SIP Server supports 50 user registrations and 20 concurrent calls SIP v1 RFC2543 v2 RFC3261 with MD5 authentication RFC2069 and RFC 2617 RJ45 x 2 for Ethernet WAN and LAN ports RJ11 x 4 for FXO ports Life Line FXS port Supports ITU T G 711a G 711u GSM MS GSM G 729A B VAD and CNG for Speech Codec Configurations by Web Browser Embedded NAT DHCP Server PPPoE DHCP Client for Dynamic IP plus NAT VPN DNS and DDNS Clients Support STUN server and DMZ functions for NAT Traversal Support VPN function Support Call features Call Forward Waiting Transfer Hold and Voice Conference Room Support E 164 ENUM Dial Number via SIP server Incoming Call Pickup for Group users Incoming Call Ringing for Group users Number Bonding and Call restrictions IP Broadcasting function Find Me function Extension Pickup for Attendant
44. wser You may enter the IP address from PC Web browser to configure Embedded IP PBX For example enter http 192 168 1 1 from IE web browser to display login page as follows Note that Embedded IP PBX supports auto MDIX function for LAN port A beginning user of Embedded IP PBX may click Setup Wizard to configure the IP PBX step by step for web configurations 1 Please enter the default IP address http 192 168 1 1 from PC Web browser The following Web page shall be displayed on PC If you have difficulties accessing the Web page from the PC Web browser the subnet IP of PC might be different from 192 168 1 xxx In this case please refer to Chapter 9 for trouble shooting VOI 9300 re si OO 2 Please enter the username and password into the blank field The default settings are Username admin Password 123456 3 Click the Login button to enter the Embedded IP PBX for web configurations Whenever you change the setting in each Web page remember to click the Submit button to save into the non volatile memory and click the Reboot button to activate the new settings WAN amp LAN Network IP Address and Mask 2008 09 25 10 4 Embedded IP PBX provides 50 SIP user ID number accounts which can be configured by Web browser The preset user ID numbers are from 2001 2010 with same password 123456 The SIP service port is default at 5060 VO I 9300 IP PBX Home Network System Incoming Call Outgoing Call Sw
45. y export all the user information to local PC storage and import back after the upgrade or default settings are done Infomation Import Information Export Export Click on DOWNLOAD button and select Save as New File Information Export Import Select the desired file and upload Infomation Import ce work db tar 2008 09 25 61 8 9 2 System Upgrade The Embedded IP PBX supports two different ways for system upgrade Web GUI Upgrade and SIP Server Upgrade Before upgrading please follows the steps 1 Get the desired upgrade version 2 Backup a copy of user information by import export data files 3 The power must be on while upgrading Then you may upgrade per the web instruction procedures Web GUI Upgrade SIP Server Upgrade verso Select Fe Submit 8 9 3 Reboot A System will Reboot to enable changes do you want to continue want to continue Reboot is used to enable the changes Note that for Factory Default Setting please refer to the chapter 7 Reset to Factory Default 2008 09 25 62 9 Applications Applications of IP PBX under Firewall with DMZ This will protect corporate network security while allowing Embedded IP PBX to work as IP PBX for VoIP applications When Embedded IP PBX is operating under the corporate firewall remember to enable and open the following service port numbers for VoIP applications gt TCP Port 80 1723 for H
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