Lookout Manual 2.0 beta - Phoenix Broadband Technologies
Contents
1. Line V alte AC Output V alta AC Output Amps Cabinet Switch Humber of strings 2 Humber of battsZstring 4 Agent Temp Jee Control Start Test A graphical view of up to 4 batteries in 2 strings is displayed on the right side of the display window Each battery s voltage is displayed within the corresponding battery graphic and a vertical bar graph of the total string voltage is displayed in between the two battery strings Under the right side individual battery display a bar graph displays the relative voltages of each of the batteries in the two strings On the left side of the display window a text readout for each important power Supply parameter is displayed The left side text readout and the right side graphical display are automatically updated every couple of seconds While the Lookout Installation and Operating Manual Rev 1 0 system is polling the transponder for updated data the small green dot at the top of the left side text readout area Is illuminated Note that if you attempt to close the window while the system is polling the window won t actually close until the current poll cycle is completed The Control frame at the bottom left side of the display window has two buttons that allow the user to put the power supply into a test mode in order to test battery capacity If the Start Test button is depressed a password dialog will appear After the proper password is entered the comman2. Manual Rev 1 0 5 4 ContactAgent General Purpose Transponder 5 4 1 Display Control View When a ContactAgent transponder is selected in the tree list right clicking and selecting the View Control menu item will cause this window to open VA Cantacthpent My Contact Agent dj The Agent Info frame contains the user defined name that was read from the remote agent s memory the type of agent and the IP address The Input Status frame contains the present status of each of the ContactAgent s 8 input ports For each input the user defined port name is displayed along with the user defined port state label and the user defined alarm generation condition z 3 4 5 amp T i WW Ep S S The Output Status frame contains the present status of each of the ContactAgent s 2 relay output ports For each output the user defined port name is displayed along with the user defined port state The Toggle buttons to the right of each output s state definition label control the output state If the Toggle button is pressed a password dialog will appear If the correct password is entered then the corresponding output state will br toggled ra um 5 4 2 Provisioning View In the Display control view the View menu item contains a selection labeled Provision If this menu item is selected a password dialog will appear If the correct password is entered then the following provisi
3. Se Lookout SNMP Monitoring Utility Defaull File View Edit Help The menu bar is located at the top of the screen under the title bar and above the tree list C3 Local Monitoring Center File The File menu consists of the following items Ae Lookout SNMP Monitoring Ut Load Data File This menu selection File View Edit Help allows you to load a different database Load Data File Save Tree to File Auto discoaver Print Lookout Installation and Operating Manual Rev 1 0 of monitored equipment into the tree list When a new database is loaded into the program all settings names and status indicators are reset to the default values Save Tree to File This menu selection allows you to save the current tree view and contents as a new data file or to overwrite an existing file Auto Discover This menu selection opens the auto discover sub system Print his menu selection will cause a copy of the presently display screen to be printed on the default system printer View he View menu consists of the following items e Lookout SNMP Monitoring UE Trap Log This menu selection will File view Edit Help cause the realtime session trap log to Trap Lag e De displayed View Trap History View Trap History This menu will ME S cause a Notepad window to be Sa e NINE launched displaying the alarm history log file The log history file can also be edited from
4. a single line of configuration These configuration items are Data File The name of the default data file that the Lookout program will load when it starts up This file MUST reside in the same folder as the Lookout program s SNMP Community String This word MUST be identical to the Community String programmed into the monitored units App Title This is the application name that appears on the Lookout title bar Root Name This is the default name that appears next to the root icon in the tree list Splash Icon This is the file name of the image that appears above the application desciption s SNMP Get Port The port number used for SNMP communications HTML Port The port used for the browser functions HTTP Telnet Port The port used by the monitoring agents for Telnet access Typically 9999 Update Interval The interval in seconds between automatic polling cycles SNMP Timeout The amount of time that the Lookout program allows for a remote unit to respond Passcode An encrypted number corresponding to the password that the user typed in DO NOT EDIT THIS NUMBER
5. this view Edit The Edit menu consists of the AP as SNMP Monitoring Utility Defau following items Hor Ween ele ca Change Update Interval Edit Input Files Change Password Change Update Interval This selection opens an input box where the user can select a new interval for automatic polling The polling interval is defined in seconds so a 5 minute interval would be entered as 300 When OK is selected the new update interval is recorded to the configuration file and the new interval immediately takes effect Edit Input Files This menu item opens Windows Notepad with the selected file displayed The file can be edited and saved from here but the user must be very careful to observe every nuance of spelling formatting and punctuation or else the program might not start properly It is highly recommended that Excel be used for input file editing Changes made to the database file from this menu item take effect the next time that database file is loaded Changes to the configuration file only take effect when the program is re started C nmancial aant Lookout Installation and Operating Manual Rev 1 0 Help The Help menu consists of the following items Change Password The Lookout program uses password security in order to control access to critical functions If this menu item is selected a password entry input box will appear In order to cha
6. your computer in the indicated folder 4 Click on your computer s Start button select Programs Look for a group named Phoenix Broadband and when you pass the mouse over it select Lookout 5 Lookout should start and display the main screen Lookout Installation and Operating Manual Rev 1 0 4 The User Interface 4 1 Data files On startup the Lookout program reads two data files to provide configuration information and a database of monitored units These files can initially be constructed in an Excel spreadsheet and saved as comma separated values CSV but the database can also be created and or modified from within the Lookout program simply by adding deleting dragging and dropping items in the main tree view A default database file named Default csv is supplied with the program and this file can be used as a template to build custom database files An additional file named configuration csv is also supplied with the program This file contains informaton that the configures the program for use at startup time d D 3 PRG Ey T 4 Lookout Shee denn gem St Rn ZBBHBSEBH es ted Note If configuration csv is constructed improperly or becomes corrupted the Lookout program will not start If this happens it will be necessary to load the file into Excel and correct the format and or data entry problem The default database contain
7. Lookout User Manual Ver 2 0 beta Lookout SNMP Monitoring and Management Software by Phoenix Broadband Technologies Installation and Operation Manual A Lesh ut SHEP Masihssinpg Unie Dorault1 cxv Lookout ym SNMP Monitoring amp Management Utility mg Uber supped deeg nal anri Liper zappkad dwaze rama JE Polir S Shep und oon corapletes frei undis not upidiaded ast LE 232607 5 12 45 PM Lookout Installation and Operating Manual Rev 1 0 Revision History Changes 04 APR 2007 Initial beta release 30 MAY 2007 2 0beta Feature upgrade release EE KE DEER WE E E Lookout Installation and Operating Manual Rev 1 0 Table of Contents Ta e 4 2 Computer Requirements seecae N 5 Se SIUS RETE US 6 Ar MING WSOP IMC EE 7 AT RE me 7 42 Je BR EE 7 42 1 DIOoDgOWITIVIEP EE 8 4 3 The Information Readout suu decet dicet aoi D RR bro o ets 9 SC EE Kure te NEE 9 45 He NMODU EE 10 AO VNC ON E 12 4 5 TNE UALS Bal uui nit sima duet aseo utpat ira eain Eire UM Eae 13 STE PII To Neie IRR Rm 14 5 1 PowerAgent Standby Transponders sssnensnensneeennnennenennnennenrnnnnnnennenneae 14 5 2 PowerAgent Battery Monitoring System eeseesseeeeesee 15 5 3 PowerAgent SPSM Transponder esses 15 5 4 ContactAgent General Purpose Transponder 16 541 Display eut de EE 16 94 2 JPIEIOVISIODIFIO ke 16 5 5 SpecialAge
8. able name label for the port e High State Text This is the user definable text label that will be displayed when the input is in the logic high state e Low State Text This is the user definable text label that will be displayed when the input is in the logic low state e Present State This label indicates what state the input is presently in Alarm on High checkbox If this is checked the unit will generate an alarm trap whenever the input changes state from low to high e Alarm on Low checkbox If this is checked the unit will generate an alarm trap whenever the input changes state from high to low 17 Lookout Installation and Operating Manual Rev 1 0 If the Get all button is pressed all fields will be filled in with present values retrieved from the unit If the Clear All button is pressed all data entry fields will be cleared Changes to the user defined text fields and checkboxes are not sent until the Set All button is pressed Provisioning of the 2 relay output ports is accomplished in a similar manner by selecting the Set Outputs 1 2 tab 5 5 SpecialAgent Protocol Converters Note Monitoring control and most provisioning of equipment monitored by a opecialAgent is done through a web browser interface The web display is enabled by selecting the SpecialAgent in the tree list right clicking on it and selecting the Show in Browser menu item If the SpecialAgent type selected is ca
9. and Operating Manual Rev 1 0 Tree e These icons will fully expand or fully collapse the tree view listing 4 7 The Status Bar aE uA Power Supplies ZEN Scan Completed Last Update 5 22 2007 2 10 38 PM 24 units polled May 22 2007 2 10 40 PM The status bar is located at the bottom of the main Lookout display window The left panel of the status bar usually contains information about the last operation performed while the right panel contains a realtime date and time clock Lookout Installation and Operating Manual Rev 1 0 Using Lookout After the desired data file has been loaded into Lookout s tree view the user has a broad range of capabilities to update the information display and drill into details about the present status of any monitored element The detailed monitoring and control capabilities for each type of monitored equipment are determined by an application specific sub system of Lookout screens that are tailored to the type of monitoring agent 5 1 PowerAgent Standby Transponders When a standby power supply that is monitored by a PowerAgent transponder is selected in the tree list right clicking and selecting the View Control menu item will cause this window to open ch Standby PS User supplied device name File Mode Power Supply Information r Batteries e Unit Name IP Address Supply Tune Inverter Stabe Batt 5 tring V alta AL
10. change from the default gray color to either green equipment is normal pink unit has stopped responding to polls or red unit has one or more alarms 4 2 4 Drop down Menus After an item in the tree list is selected by left clicking on it a drop down menu of command functions for the selected item can be displayed by right clicking the mouse The items listed in the drop down menu are context sensitive and vary depending on the selected tree item In general all Bn tree related drop down menus offer the ability to eas rename or delete the selected tree item and in S cK some cases to add or delete items at a desired a d point in the tree hierarchy ibd Rename Unit SC Disable Unit The following items appear when a monitored unit is SSC Co Delete Unit right clicked mo Poll Unit This causes the unit to A E Battery Management Svstems immediately be polled by the Lookout program All of the selected unit s information will be updated including it s tree icon color coding and the color coding of its parent group in the tree Show in Browser This will cause a Lookout browser window to appear and the selected unit s internal web page will be displayed in the browser window If the web page graphics and title appear but no readings are displayed there is most likely a blocked UDP port somewhere on the network Contact Phoenix Broadband for troubleshooting instructions View Control This
11. d to enter the standby mode will be sent to the power supply Once the command has been sent and the power supply has entered the standby mode the Start Test button will be disabled and the Stop Test button will be enabled Pressing the Stop Test button will cause a command to be sent to the power supply to terminate the test Note The Test function is not supported by all PowerAgent transponder types Contact Phoenix Broadband for more information 5 2 PowerAgent Battery Monitoring System When a PowerAgent Battery Management System site controller is selected in the tree list right clicking and selecting the View Control menu item will cause this window to open The tree view listing shows each of up to 6 battery strings monitored by the site controller and each string can be expanded to show each of the batteries in the string se Age Forni Banagee pn Sautepe As the mouse cursor is passed over any string icon a set of bar charts for battery voltages battery conductances and battery temperatures for every battery in the string will be displayed Text a tun ur 1 information about the selected item is displayed in the Item Display to the right of the tree view list As the mouse cursor is passed over an individual battery in a string the corresponding bar in the bar chart display is highlighted 5 3 PowerAgent SPSM Transponder Coming in a future release Lookout Installation and Operating
12. me The Control Frame SMMP Update when the proaram polls monitored units H H H Ce Manual Update C Automatic Selective Lookout Installation and Operating Manual Rev 1 0 The Manual Automatic selector This control selects whether polling is done on user command or automatically according to a schedule If the control is set to Manual then the Update command button will be displayed on the screen Any time the Update button is pushed the program will poll all the units in the tree list unless selective polling is enabled and will update the tree colors to indicate the current status Automatic of the equipment A progress bar at the bottom of the tree list frame indicates progress through the polling sequence SMMP Update C Manual If the Automatic mode is selected the Update button will not be displayed and the countdown timer progress bar will indicate the time remaining until the next automatic poll begins The polling interval as defined in the configuration file is also displayed Selective Polling Mode If this checkbox is checked then checkboxes appear next to each group and each unit oO in the tree list If a group s checkbox is SE Group 1 checked then all the units in that group F a will be polled If any unit s checkbox is y gl then unchecked that unit will not be o enu i eg EE us PAA Lilies Local Monitoring Center 4 5 The Menu Bar
13. nge the password you must enter the existing password and the desired new password When the OK button is pushed the new password is saved to the configuration file in an encoded format and the new password immediately takes effect If no entry is made in the New Password field the new password will be a null no entry required Once a valid password has been entered you will not be prompted for a password again for about 15 minutes Manual This causes a copy of this Hie View Edi Help j Manual manual to be opened in the user s Adobe Dee Acrobat reader program Acrobat must be K Ai installed About This opens a dialog that displays information about the version of Lookoutthat is installed dE ES 46 The Icon Bar File View Edit He Aim S N Ain S e S o The icon bar to the left of the tree view window contains icon La buttons that can be used as shortcuts in lieu of menu bar selections Files e The folder icon will open a load data file selection window The file cabinet icon will open a save tree to file selection window e The red alert icon will open an auto discover window Traps The trap icon will open the real time session trap log e The notebook icon will display a listing of the trap history file Poll e he binoculars icon will begin an update poll of all units in the tree filtered according to the checkboxes if Selective polling is enabled 12 Lookout Installation
14. nt Protocol Converters 18 aS serie d E 19 Oils Editing tbe ee 19 Safe Editing ihe Data TE 19 6 1 2 Editing the Configuration File eseeeeeeeseeeeseeeeeeeee 19 Lookout Installation and Operating Manual Rev 1 0 Overview Sa Lloro SAND Montena Uy Detail Gg I i a rt G oo Wa Wee QU m T Lookout SNMP Monrtenng P Management City Fig ui sm rci hende roi nde pa aen Lookout is Windows based application program that is intended to be a wrapper for all of Phoenix Broadband Technology s SNMP based status monitoring agents With Lookout the user can maintain a global view of all equipment that is monitored by Phoenix Broadband status monitoring agents Lookout works with Phoenix Broadband s PowerAgent outside plant power monitoring transponders the PowerAgent DC power plant amp UPS monitoring system SpecialAgenttransmission equipment protocol converters and ContactAgent general purpose monitoring transponders The network of monitored equipment is presented as a color coded tree list The tree can contain a virtually unlimited number of user defined equipment groups with up to 1000 total monitored devices All of the monitored equipment in the tree list is polled via SNMP either manually upon operator command or automatically at user defined intervals The status of every monitored piece of equipment in the tree is color coded with it s alarm s
15. oning window will appear Lookout Installation and Operating Manual Rev 1 0 cb Provisioning RightcClick Inputs 1 8 Outputs 1 2 Unit Info IHPUT 1 Unit H ame Hame High State Text Low State Text Present State LOW Alarm an High iw Alarm on Low INPUT 2 Hame High State Text Low State Text IP Address Present State HIGH Alarm on High Alarm on Low INPUT 3 Hame High State Text Low State Text HMAC Address Present State HIGH jw Alarm on High Alam on Low INPUT 4 Hame High State Text Low State Text Present State HIGH Alam on High Alam on Low INPUT 5 Hame High State Text Low State Text Phaenix Broadband Present State HIGH Alam on High Alam on Low teen Tis INPUT E Hame High State Text Low State Text Present State HIGH Alam on High 1 Alarm op Low INPUT 7 H ame High State T ext Low State Text LS cu E e 5 I Present State HIGH INPUT amp H ame High State Text Low State Text Alarm op Low Present State HIGH Alarm an High Alam on Low The provisioning window contains 2 tabbed views labeled Inputs 1 8 and Outputs 1 2 The default view is Inputs 1 8 In this view each of the ContactAgent s 8 digital input ports is represented by a 3 column line in the display Each line consists of the following elements e Name This is the user defin
16. pable of monitoring 2 shelves of Agent Info equipment then the user can assign a name for each shelf After the desired shelf names are entered pressing the IP Address Hename button will cause a password dialog to appear If the correct password is entered the new shelf Info shelf names will be sent to the unit Mame Shelf 1 Mame Shelf 2 Mame Lookout Installation and Operating Manual Rev 1 0 Appendix A 6 1 Editing the Input Files Editing the input files must be done with great care or the Lookout program might not operate properly It is recommended that Excel be used for this unless the user is very experienced with the data files and their formats 6 1 1 Editing the Data File The data file appears in Excel as a title line that describes the order of subsequent entries followed by an additional line for each record in the file A record consists of a record number record numbers MUST start with 1 and MUST be contiguous an optional group name a mandatory IP address for the first unit in the group and a mandatory default text identifier Following a group record additional records containing monitored items within the group can be appended Each additional item in the group contains all the mandatory record information except the group name 6 1 2 Editing the Configuration File The configuration file appears in Excel as a title line that describes the order of subsequent entries followed by
17. s two groups each with the IP addresses of several units These IP addresses will have to be changed before you can monitor your equipment but the default database is useful for preliminary understanding of the program Loca horton Cantei 4 2 The Tree List The left side of the main display window contains a hierarchical listing of all the monitored equipment in a familiar tree list format The tree list begins with a root icon and rootname The root icon as with all other icons in the Lookout program can be changed by the user This will be covered in more detail later in this manual The name next to the root icon is also user definable and is stored in the configuration file Lookout Installation and Operating Manual Rev 1 0 Under the root icon are one or more groups of monitored equipment The group icon and each individual group name are user definable Group names are contained in the database file The tree list can be rolled up or completely unrolled to show varying levels of detail about the list of monitored equipment If you double click on any of the group icons it will unroll to show all of the monitored equipment in that group Each piece of monitored equipment is represented by an icon and a text identifier The text identifier is initially set to the IP address of the unit as contained in the database file After the first time a unit is successfully polled by the program its icon will
18. t will be displayed in the tree until the unit is polled Once the unit is poled the unit name stored in the transponder will be displayed Utilities Selecting this menu will open another cascading menu containing the following items Ping Unit This opens a Ping window and the ping status of the selected unit is displayed Telnet to Unit This opens a Telnet session with the selected unit As soonas the Telnet session begins you will be prompted to hit Enter or else the session will automatically time out See the instruction manual for the specific Phoenix Broadband monitoring agent for details on Telnet 4 3 The Information Readout As the mouse cursor is passed over the list of items in the tree a readout at the upper right side of the tree list frame shows important information about stent eee the unit currently pointed to This readout displays Type 4 4 This frame contains controls that determine how and Name This is the site name that was read by the Lookout program when it polled the unit OnSince lil IP address This is the IPAddress of the unit as recorded in the database file Type This is the type of monitoring agent or equipment as recorded in the database file Up Time This is the amount of time the monitoring agent has been alive since it was last powered up or reset On Since This is the date and time the unit was last re powered or reset Up Ti
19. tatus and alarm colors trickle up to the group icon color so that alarms can be distinguished even when the tree is fully rolled up Lookout works with all Phoenix Broadband monitoring agents and should also work with most 3 party equipment that supports the SCTE s HMS monitoring protocols Lookout Installation and Operating Manual Rev 1 0 Computer Requirements Lookout is designed to run on virtually any modern computer that supports Windows XP Windows 2000 or Windows Vista Compatibility testing is still ongoing but Phoenix Broadband recommends the following minimum computer configuration Operating System Windows XP CPU 1 0 GHz or better RAM 256 meg min Disk 40 gig Display 1024 x 768 min Network 10 100baseT ethernet min Lookout Installation and Operating Manual Rev 1 0 Installation 1 Obtain the most current installation files from the Phoenix Broadband web site Contact Phoenix Broadband for a link to the file save the download package in a temporary folder that you ll remember 2 Navigate to the folder containing the download package and double click on the file Lookout exe Lookout Setup Begin the installation b clicking the button below Click this button to install Lookout software to the specified destination directory Directory C Program leed ookout Change Directory Exit Setup 3 Click the Install icon button The program will be installed on
20. will open a comprehensive monitoring and control subsystem that is designed specifically for the type of monitoring agent selected in the tree Rename Unit Selecting this menu item will display a password entry input form You must enter a valid password in order to proceed If you enter the password correctly another input form will appear Entering the new name you want the unit to have will cause the Lookout program to immediately send the name to the unit where it will be stored in the unit s memory This will be indicated by the new unit name appearing in the tree list Lookout Installation and Operating Manual Rev 1 0 Delete Unit Selecting this menu item will display a password entry input form You must enter a valid password in order to proceed If you enter the password correctly another input form will appear Once the correct password has been entered Lookout will not prompt again for a password until approximately 15 minutes Upon entering the proper password the unit will be deleted from the tree list Add Item Selecting this item will cause a password dialog to appear If a valid password has already been entered within approximately the last 15 minutes then the password process will be bypassed After the password process is completed the system will prompt you to enter the IP address of the new item After the password is entered you will be prompted to enter a default name for the unit This is the name tha
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