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Enterprise HD PoE IP Phone - PLANET Technology Corporation.

1. Expansion Module 1 Not Connected Key Type Value Line Subtype Pickup Number Fi None v AUT gt NETWORK F2 None v AUT e None v AUT None F4 None ES None v AUT F6 None AUT c F7 None v AUT FUNCTION KEY r8 None F9 None L F 10 None v AUT gt MAINTENANCE 11 None v AUT m F 12 None IT F 13 None 14 None v AUT e gt LOGOUT Fis None v AUT 16 None vil AUT NS F 17 None v AUTC F 18 None v F 19 None IT e F 20 None AUT e PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT EXT KEY has the same usage with the Function key In port connects the phone Out port connects the next one if there is only User don t need for power supply if there are more than one User need supply 5V power for the first one and use RJ 45 direct connector 8 3 5 3 SOFTKEY PELIS Natuceking Communication FUNCTION KEY EXT KEY SOFTKEY Softkey Settings Softkey Mode Screen Call Dialer Unselected Softkeys Selected Softkeys fon II ea CBack FUNCTION KEY MAINTENANCE SECURITY SOFTKEY User can configure different functions in different screens for every softkey PLANET Networking amp Communication Ente
2. Contrast 5 1 4 Enable Backlight Backlight Time Bo Function Key Settings Key Type Value Line Subtype Pickup Number DSS Key1 Line s ex None J 055 2 Line ste2_ i None wL 055 Event Rut mwr NH DSS Key 4 Key Event v AUTC Headset L FUNCTION KEY MAINTENANCE Programmable Key Settings Key Desktop Dialer Calling Desktop Long Pressed Up History ae v Prev Line v Prev Call v Status v LOGOUT Down status Next Line Next Call a None ise Left Pre Account None v Volume Down v Right Next Account NS None v volume Up v Speed Dial OK Menu None v None v Function Key Set contrast of screen Set enable disable backlight Contrast Enable Backlight Line select Auto SIP1 SIP2 or 2 in function key type After User set it User pick up handset or hands free press this function key and then User can use the corresponding SIP line Show the function key s serial number key Memory Key settings can be stored in key storage for each number the standby or off hook select the function keys on the keyboard can call this number Line set the dial mode Auto SIP1 SIP2 IAX2 Key Event functions monitor state DTMF In the call send DT MF URL User
3. 23 INITIAL CONNECTION AND LOGIN 44 ecce eee eee ense eee ene e etate eee eeaa 25 BASIC 27 3 1 MA BIG s qa 27 3 1 1 CAID OUI e E E AE EEE E E E E 27 uA 27 io ANSWERINGA CAL 27 3 3 PND 28 3 4 ATE OR WAR Dy 28 3 5 CAET 28 3 6 TT VARIN 29 3 7 MOIE e E E E M 29 3 8 CALE TRAN TER EERE E E EEEE EE CENS 29 3 9 Do WAY CONFERENCE CALD N 30 IAO MULETPLEF WAY CAL 30 ADVANCED FUNG TIONS 31 41 C RIAM 31 42 31 4 3 REDIAL UN REDIAL 31 4 4 CEE T ID AE e E A 32 4 5 CALLBACK onee 32 4 6 AUTOAN E 32 32 4 8 PPP IAC
4. v 239 1 1 1 1366 Value format IP Port the IP address of multicast is range from 224 0 0 0 to 239 255 255 255 port is greater than 1024 If multicast codec is G722 the LCD screen will displays HD which means the phone is 055 Key 8 sending high definition voice stream Operate steps 1 When the phone is idle press multicast key Multicast RTP stream is send to pre configured multicast address IP Port The phone which listens to multicast address in the local network can receive the RTP stream Multicast function key LED lights yellow LCD screen displays the following 2 Press the hold softkey to hold the current multicast session 3 Press the end softkey again or multicast function key multicast session can be stopped Notice RTP stream is one side that is from a sender to a receiver when the phone initiates a multicast RTP session in a call the current call is on hold PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Receive multicast setting You can set up the phone monitoring 10 different multicast addresses to receive these multicast RTP stream You have two methods to receive RIP stream of multicast that can be set up through the web page Enable priorities of normal calls and Enable page Priority Enable priorities of normal call by select it if the incoming RTP stream priority of multicast lower than the priority of current for normal calls the
5. 41 6 3 RING SETTINGS 41 6 4 VOICE 41 6 5 TME S 42 6 6 COREE ENG Vy ORDS 42 6 7 TEP NGG 42 ADVANCED SETTINGG csscccscsssscsccccssscsccccesscsccsessscccccsessssccescesseccccscssscscccsessesscesesssecsoesees 43 7 1 43 7 2 BN EW 43 7 3 43 7 4 TI ITNA e m 43 7 5 EN TORY E E E 43 WEB CONFIGURATION eeessssseeessocceessoccceessoceeessocceeesococeeesooceeessocceessoceeeesooocesesoceesesooeeeesoceeeessocee 44 8 1 INTRODUCTION OF CONFIGURATION 2 110 0 6 03 00000000000000000000 0000 44 8 1 1 Ways to 44 8 1 2 Password Connguratio NR US 44 6 2 SETTING VEA WEB MI Un DII NM OR Nm UE 44 8 3 CONFIGURATION VIA WEB eri iiin 45 8 3 1 45 8 3 2 TU 50 8 3 3 1101 60 8 3 4 mue
6. 74 8 3 5 INC TONE TEE 86 8 3 6 89 8 3 7 vjze eusiupg 97 8 3 8 103 9 PLANET Enterprise HD PoE Phone Networking amp Communication VIP 2020PT PP nd cip B 104 9 1 DIGIT CHARACTER TABLE 104 104 9 2 FREQUENTLY ASKED QUESTIONS LIST PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 1 Introduction Cost effective High performance PoE VoIP Phone To build high performance VolP communications at a low cost PLANET now introduces the latest member of its IP Phone family the VIP 2020PT enterprise class 2 Line PoE IP Phone It complies with IEEE 802 3af PoE interface for flexible deployment The VIP 2020PT makes it simple for the enterprise featuring voice and data system or expanding voice system to new locations It helps the company to save money on long distance calls for example the remote workers can dial in through a Unified VoIP Communication System just like an extension call but no long distance charge would occur The VIP 2020PT also allows call to be transferred to anyone at any location within the voice system which enable
7. BASIC Language gt NETWORK Language Selection English Greeting Words Greeting Words VIB 2020PT 12 character s Apply gt FUNCTION KEY LANGUAGE Language Enterprise HD PoE IP Phone VIP 2020PT Set the language of phone English is default The greeting words will display on LCD when phone is idle It can Greeting Words support 12 chars the default chars are VOIP PHONE The maximum length of the greeting message is 12 English characters and 5 Chinese characters 8 3 2 NETWORK 8 3 2 1 WAN SERVICE PORT DHCP SERVICE TIME amp DATE WAN Status Active IP Address Current Subnet Mask Current IP Gateway MAC Address MAC Timestamp NETWORK WAN Settings Static IP IP Address Subnet Mask IP Gateway DNS Domain Primary DNS Secondary ONS FUNCTION KEY MAINTENANCE SECURITY LOGOUT 802 1X Settings Wiser Password Enable 802 1X WAN Status WAN Status Active IP Address Current Subnet Mask Current IP Gateway MAC Address MAC Timestamp Active IP Address Current Subnet Mask MAC Address 192 168 1 179 e Es ee 192 158 1 1 n ag8 58 cd 6b 82 201308603 DHCP PPPoE 1192 168 1 179 55 255 255 0 182 168 1 1 202 95 134 133 202 96 128 68 197 168 1 1 9 192 168 1 1 a8 58 cd 6b 82 20130605 The current IP address of the phone The current Network mask add
8. PLANET Networking amp Communication Users Manual Enterprise HD PoE IP Phone 2 Line VIP 2020PT www PLANET com tw PLANET Networking amp Communication Enter pr ise HD PoE IP Phone Copyright VIP 2020PT Copyright C 2013 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User
9. 8 3 6 2 SYSLOG Syslog is a protocol which is used to record the log messages with client server mechanism Syslog server receives the messages from clients and classifies them based on priority and type Then these messages will be written into log by some rules which administrator can configure This is a better way for log management 8 levels in debug information 0 This is highest default debug info level User system cannot work eve User system has deadly problem User system has serious problem 3 The error will affect User system working evela Warning There are some potential dangers But User system can work 5 User system works well in special condition but User need to check its working environment and parameter Eevel 6 info the daily debugging info Level 966509 the lowest debug info Professional debugging info from R amp D person At present the lowest level of debug information is info debug level only can be displayed on telnet PLANET Networking amp Communication Enter pr ise HD PoE IP Phone amp VIP 2020PT n 1l 1 i AUTO PROVISION SYSLOG CONFIG UPDATE ACCESS REBOOT Syslog Settings Server Address 0 0 0 0 Server Port Bis MGR Log Level None SIP Log Level None IAX2 Log Level Enable Syslog 0O i FUNCTIO
10. Proxy User Proxy Password Backup Proxy Server Address Backup Proxy Server Port 5060 Server Name
11. 156 192 168 1 119 5060 SIP no alias na suffix 0 1 Match any single digit that is dialed If user makes the above configuration after user dials 11 digit numbers started with 13 the phone will send out 0 plus the dialed numbers automatically 1 Specifies a range that will match digit It may be a range a list of ranges separated by commas or a list of digits PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT If user makes the above configuration after user dials 11 digit numbers started with from 135 to 139 the phone will send out 0 plus the dialed numbers automatically Use this phone User can realize dialing out via different lines without switch in web interface PLANET Networking Communication DIAL PEER Dial Peer Table Number Destination Port Mode Alias Suffix Deleted Length IT 0 0 0 0 5060 no alias no suffix 0 13XXXXXXXXX 0 0 0 0 5060 SIP add 0 no suffix 0 13 5 9 xxxxxxxx 0 0 0 0 5060 SIP add 0 no suffix 0 156 192 168 1 119 5060 SIP no alias no suffix 0 VOIP Add Dial Peer Phone Number Destination Optional gt FUNCTION KEY Port Optional Alias Optional gt MAINTENANCE Call Mode 51 Suffix Optional Deleted Length Optional gt LOGOUT Dial Peer Option Modify DIAL PEER There are two types of matching conditions one is full matching the other is prefix matching In th
12. User cannot call any number VIP 2020PT 5 11 Pre Dial 2 Enable this function and User will realize Pre Dial function 5 12 Password Dial 2 Enable this function and User can also set Prefix and Length For example User wants to call out 1234567 and User sets Password Dial Prefix 123 and Password Length 3 then enter the dial interface and input 1234567 and then the screen will show 123 7 5 13 Action URL amp Active URI 1 Action URL The action that the phone carries out For example opening DND can produce one URL and then the phone can send the HTTP to get the URL to PC The phone can report the action to the PC N Active URI Enter the web page of the phone PHONE gt FEATURE input Active URI Limit IP User can input internet server e g PC IP PC can send one URL to the phone The phone will produce one action for example open DND so PC can control the phone 5 14 Push XML Enter the web page of the phone gt PHONE gt FEATURE input Push XML Server e g PC IP then PC can push text SMS phonebook advertisement execute etc To phone to update the message or the phone makes an action PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e VIP 2020PT 6 Basic settings 6 1 Keyboard 2 here are four items DSS Key settings Programmable Keys Desktop Long Pressed SoftKey and User can set up respectively on them Press the key Enter to the interface then use the
13. m After finishing setting click the Add button to add new mapping table click the Delete button to delete the selected mapping table Note Shows the outside WAN port IP address and the inside LAN port IP address 10M 100M adaptivity means the network card and other equipment physical consultations speed testing soeed under bridge mode which is closed to 100M In order to ensure the quality of voice and communications in real time performance we have made some sacrifices of NAT under the transmission performance Transmission is in full capacity only when system is idle so it cannot be guaranteed that the transmission speed can reach100M 8 3 7 4 VPN This web page provides us a safe connect mode by which we can make remote access to enterprise inner network from public network That is to say User can set it to connect public networks in different areas into inner network via a special tunnel Enterprise HD PoE IP Phone VIP 2020PT Fi a Switchboard Physical Network 5 ADSL DA TN Tialing Ordix Virtual Private Network VPN Status IP Address 0 0 0 0 VPN Mode Enable vPN LJ LTP OpenVPN 9 Layer 2 Tunneling Protocol L2TP VPN Server Address VPN User VPN Password Apply VPN Configuration VPN IP Shows the current VPN IP address Select L2TP User can choose only one for current state After User select it User s better save configur
14. Changed Idle To Busy Busy To Idle Block Out Settings Block Out Add FEATURE Do Not Disturb Select DND the phone will reject any incoming call the callers will be reminded by busy but any outgoing call from the phone will work well If User select Ban Outgoing to enable it and User cannot dial out any Ban Outgoing number Enable Call TNI Enable Call Transfer by selecting it Transfer Semi Attended ger Enable Semi Attended Transfer by selecting it Transfer Enable Auto Enable Auto Redial by selecting it then the phone reminds whether redial Redial when the caller is busy or rejects e Auto Redial interval Auto Redial Times Auto Headset Enable Call Completion Enable Pre Dial Enable Call Waiting Enable Call Waiting Tone Enable 3 way Conference Accept Any Call Enable Auto Hand down Auto Hand down Time Ring From Headset Enable Intercom Enable Intercom Mute Enable Intercom Tone Enable Intercom Barge Enable Silent Mode Turn Off Power Light Emergency Call Number Enable Password Dial PLANET Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT Specify the Auto Redial interval Specify the Auto Redial interval Open this function if there is a headphones in VIP 2020PT User can press answer key or line key to answer call with the headset Enable Call Completion by selecting it Enable Pre Dial Enable Call Waiting by select
15. Domain Primary DNS Secondary DNS CD PLANET BASIC gt NETWORK gt FUNCTION KEY Display Name Server Address Server Port Authentication User Authentication Password Static IP Settings IP Address 192 168 1 179 Subnet Mask 299 299 299 0 IP Gateway 192 168 1 1 DNS Domain Primary DNS 202 96 134 133 Secondary DNS 202 96 128 68 Input the IP address distributed to User Input the subnet mask distributed to User Input the Gateway address distributed to User Set DNS domain postfix When the domain which User input cannot be parsed phone will automatically add this domain to the end of the domain which User input before and parse it again Input User primary DNS server address Input User standby DNS server address WIZARD LANGUAGE Quick SIP Settings Display Name 804 Server Address 192 168 1 98 Server Port 5060 Authentication User 804 Authentication Password SIP User 804 Enable Registration v Set the display name Input User SIP server address Set User SIP server port Input User SIP register account name Input User SIP register password Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT SIP User Input the phone number assigned by User VOIP service provider Enable Registration otart to register or not by selecting it or not WIZARD m LANGUAGE WAN Connecti
16. Keys Feature Keys 12 dialing buttons 0 9 12 fixed function buttons Two 10 100BASE T RJ 45 Ethernet ports IEEE 802 3 802 3af Power over Ethernet compliant Handset RJ 9 connector Physical Interfaces Headset RJ 9 connector RJ 11 EXT connector DC power jack Built in speakerphone and microphone Protocols and Standard MAC Address IEEE 802 3 IPv4 RFC 791 Address Resolution Protocol ARP DNS A record RFC 1706 SRV record RFC 2782 Dynamic Host Configuration Protocol DHCP client RFC 2131 Internet Control Message Protocol ICMP RFC 792 TCP RFC 793 User Datagram Protocol UDP RFC 768 Real Time Protocol RTP RFC 1889 1890 Real Time Control Protocol RTCP RFC 1889 Data Networking Differentiated Services DiffServ RFC 2475 Type of service ToS RFC 791 1349 VLAN tagging 802 1p Layer 2 quality of service QoS Enterprise HD PoE IP Phone VIP 2020PT Simple Network Time Protocol SNTP RFC 2030 Backward compatible with RFC 2543 Session Timer RFC 4028 SDP RFC 2327 NAPTR for SIP URI Lookup RFC 2915 SIP version 2 RFC 3261 3262 3263 3264 SIP supported in NAT networks including STUN RFC 3489 Message Waiting Indicator RFC 3842 Voice algorithms G 711 and law G 7231 high low Voice Gateway Dual Tone Multi Frequency DTMF In Band and Out of Band RFC 2833 SIP INFO Voice Activity Detection VAD with Silenc
17. Line User can set these keys as line keys When pressing it it will enter dialer interface 3 Set the type as Key Event User can set these keys as Key Event and the subtype has many options Choose one and it will have corresponding function None Auto Redial Off Auto Redial On Call Back Call Forward DND Flash Headset History Hold Hot Desking Pressing the key User can clear all sip information and register your sip information Join Lock Pressing the key User can lock the keyboard Memo MWI Phonebook Pickup Prefix Redial Release Pressing the key User can end the call SMS Transfer Power Light Hot Desking 4 Set the type as DIMF User can configure the key as This key function allows User to easily dial or edit dial number 5 Set the type as URL PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT User needs to match an XML Phonebook address By pressing the button User can directly access the corresponding remote phonebook 6 Set the type as BLF List Key It needs the cooperation with the Broadsoft server The traditional BLF is that every number will need to be subscribed so if the numbers that are subscribed are so many it will cause obstruction However BLF List Key will put the numbers that are needed to be subscribed in a group The phone uses the URL of the group to subscribe and analyze the specific information of each numb
18. Off Code When User press the DND hot key the phone will send a message to the server and the server will turn off the DND function Set the Always CFwd On Code when User choose to enable the always forward function on User phone it will send message to the server and the server will turn on the function immediately When there are calls to the extension the server will always forward it to the set number automatically And the IP phone will not show the record in the call history anymore Set the Always CFwd Off Code when User choose to disable the always forward function on User phone it will send message to the server and the server will turn off the function immediately Set the Busy CFwd On Code when User choose to enable the busy forward function v on User phone it will send message to the server and the server will turn on the function immediately When there are calls to the extension the server will forward it to the set number automatically based the forward type And the IP phone will not show the record in the call history anymore Set the Busy CFwd Off Code when User choose to disable PLANET Networking amp Communication No Answer CFwd Code No Answer CFwd Off Code Anonymous On Code Anonymous Off Code Keep Alive Type Keep Alive Interval User Agent DTMF Type Local Port Ring Type Enable Via Rport Enable PRACK Enable Long Contact Enterprise HD PoE IP Phone VIP 2020P
19. PoE IP Phone e 5 5 Auto Redial Press Menu gt Features gt Enter gt Auto Redial gt Enter VIP 2020PT un 2 Choose Mode Enabled or Disabled through the navigation key If User chooses Enable User also needs to set Interval and Times and then press Save ps After enabling auto redial to call out someone if he is in busy it will pop up a prompt box whether to auto redial Press OK and the phone will call out to him according the Interval and Time that User has set 5 6 Call completion N Enable the function through the navigation key and then save Call out others If he is in busy it will pop up a prompt Call Completion Waiting number Press OK when he is in idle It will pop up a prompt Call Completion Call number Press OK and the phone will call out the number automatically 5 Ring From Headset 2 Enable this function through the navigation key The phone connects to the headset When the phone has an incoming call it will ring from the headset 5 8 Power Light 2 Enable this function through the navigation key 5 9 Hide DIMF 2 Through the navigation key choose Disabled All Delay Last Show When User set up a call with others and need to input the the will show as User has set PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e 5 10 Ban Outgoing 1 Press Menu gt Features gt Ban Outgoing gt Enter 2 Enable this function
20. VLAN and data VLAN The VLAN application of this phone is very flexible Do not use VLAN After Switchboard received the Broadcast Frame transmit ta every other port except the send port Switchboard Broadcast Frame PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Use VLAN After Switchboard received Switchboard the Broadcast Frame only transmit it to other gt part which belong to same T VLAN with send port F d Broadcast Frame M VLANI JY Q aS Domain AU ee Chart 2 In chart 1 there is a layer 2 that switches go without setting VLAN Any broadcast frame will be transmitted to the other ports except the send port For example a broadcast information is sent out from port 1 then transmitted to ports 2 3 and 4 Broadcast Domain In chart 2 red and blue indicate two different VLANs in the switch and port 1 and port 2 belong to red VLAN port 3 and port 4 belong to blue VLAN If a broadcast frame is sent out from port 1 switch will transmit it to port 2 the other port in the red VLAN and not transmit it to port3 and port 4 in blue VLAN By this means VLAN divides the broadcast domain via restricting the range of broadcast frame transition Chart 2 uses red and blue to identify the different VLANs but in practice VLAN uses different VLAN IDs to identify Watworking Communica
21. phone will ignore the RTP stream of multicast If the incoming RTP stream priority of multicast higher than the priority of current for normal calls the phone will receive the RIP stream of multicast and hold the current call Disabled priorities of normal call by select disable the phone will ignore all local networks RTP stream of multicast Options as follows 1 10 the priority defined for normal calls 1 the highest level 10 the lowest level Disabled Ignore all RTP stream of multicast Enable Page Priority Page priority determines the phone how to handle the newly received multicast RTP stream when in a multicast session Enabled page priority the phone will automatically ignore the low priority multicast RTP stream and receive the high priority multicast RTP stream and hold the current multicast session If not enabled the phone will automatically ignore all incoming multicast RTP stream Web page is set as follows MCAST Settings Priority i Enable Page Priority Index Priority Mame Host port 1 Ss 2 239 1 1 1 1367 Now multicast ss has higher priority than multicast ee the highest priority is for normal calls Notice When a multicast session begins multicast sender and receiver will beep Enterprise HD PoE IP Phone VIP 2020PT 8 3 5 FUNCTION KEY 8 3 5 1 FUNCTION KEY CD PLANET FUNCTION KEY EXT KEY SOFTKEY Screen Configuration
22. phone will prompt the incoming while doing forward opecify the number User want to forward Specify the No Answer Forward Delay Time if the Forward Type is No answer incoming calls will be forwarded after the no answer forward wait time Specify Hot Line by selecting it Specify Hot Line Number the phone dial the hot line number automatically at hands free mode or handset mode after warm line time opecify the Warm Line Time For the phone supports the transfer of certain special features server set interval time between sending bye and hanging up after the phone transfers a call The registered server will be gotten subscription package from ordinary application of BLF phone please enter the BLF server when the sever dose not support subscription package then the registered server and subscription server will be separate Enable Disable SIP Encryption Set the key for sip encryption Enable Disable RTP encryption Set the key for RTP encryption Enable Auto Answer by selecting it Specify Auto Answer Time the phone auto answers the incoming call after Auto Answer Time Set Enable Disable Session Timer whether support RFC4028 It will refresh the SIP sessions Set the session timeout Enable the Subscribe for MWI by selecting it the phone will send subscribe message for MWI to the SIP Server Specify the MWI Number Please contact User system administrator for the connecting code Different systems have different cod
23. s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If User find information in this manual that is incorrect misleading or incomplete we would appreciate User comments and suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Energy Saving Note of the Device This power required device does not support Stand by mode operation For energy saving please remove the DC plug or push the hardware Power Switch to OFF position to disconnect the device from the power Circuit Enterprise HD PoE IP Phone VIP 2020PT Without removing the DC plug or switching off the device the device will still consume power from the power circuit In view of Saving the Energy and reducing the unnecessary power consumption it is strongly suggested to switch off or remove the DC plug from the device if this device is not intended to be active WEEE Warning To avoid the potential effects on the environment and human health
24. the domain which User input DNS Domain cannot be parsed phone will automatically add this domain to the end of the domain which User input before and parse it again Primary DNS Input User primary DNS server address PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Secondary DNS Input User standby DNS server address Static IP DHCP PPPoE Service Name User Password If User uses PPPoE mode User need to make the above setting Service Name It will be provided by ISP User Input User ADSL account Password Input User ADSL password 1 Click Apply button after setting is done IP Phone will save the setting automatically and new setting will take effect 2 If User modifies the IP address the web will not response by the old IP address User needs to input new IP address in the address column to logon in the phone 3 If networks ID which is DHCP server distributed is the same as network ID which is used by LAN of system system will use the DHCP IP to set WAN and modify LAN s networks ID for example system will change LAN IP from 192 168 10 1 to 192 168 11 1 when system uses DHCP client to get IP in startup If system uses DHCP client to get IP in running status and network ID is also the same as LAN s system will refuse to accept the IP to configure WAN So WAN s active will be 0 0 0 0 8 3 2 2 LAN CD PLANET Networking Communication DHCP SERV
25. version If the version of the configuration downloaded is higher than the version of the running configurations the auto provision would upgrade or stop here If the endpoints confirm the configuration by Digest method the endpoints wouldn t upgrade configuration unless the configuration in the server is different with the running configuration Show the common config file s version If the configuration downloaded and the running configurations are the same the auto provision would stop here If the endpoints confirm the configuration by Digest method the endpoints wouldn t upgrade configuration unless the configuration in the server is different with the running configuration Show CPE Serial Number Specify FTP HTTP HTTPS server Username System will use anonymous if username keep blank Specify FTP HTTP HTTPS server Password Input the Encrypt Key if the configuration file is encrypted Input the Common Encrypt Key if the Common Configuration file is encrypted Save the username and password authentication message of http https ftp and input ID message in the phone until the url in the server changes DHCP Option Setting Custom DHCP Option Enable PnP PnP Server PnP Port PnP Transport PnP Interval Specify DHCP Option DHCP option supports DHCP custom option and DHCP option 66 and DHCP option 43 to obtain the parameters User could choose one method among them the default is DHCP option disable A val
26. 00 items User can select many or a contact to add to group and add to blacklist and delete many or a contact and delete all contacts Name Specify the name corresponding to the phone number Office Number Specify the office number PLANET a Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT Mobile Number Specify the mobile number Other Number Specify the other number Ring Type Specify the ring type for the phone number Line Specify the sip line for the each number CDU SEES Select the group from the unselected group to selected list for x the contact User can select many groups for the contact em The add button for adding a new contact the modify button for modifying the added contact the clear all button for clear all input information of the contact Note Group Select the added groups then modify or delete and so on MO Input the name of the group then click the add button User can add a new group Ring Type Specify the ring type for the group as adding a new group Select the blacklist User can select number prefix of dd number Value Input number or prefix of number Line Select the sip line The add button for adding a new blacklist the delete button for deleting one item the delete all button for deleting all items If user does not want to answer some phone calls add these phone numbers to the Black List and these calls will be rejected x and are
27. ACT REMOTE CONTAC WEB DIAL MCAST Disabled s s second s yo O 1 180 second om 1 100 xr In 0 31 21 IS Ban Outgoing Enable Call Waiting Enable 3 way Conference Accept Any Call Enable Call Completion Enable Pre Dial Enable Silent Mode Hide DTMF Ring From Headset Enable Intercom Mute Enable Intercom Barge DND Return Code Busy Return Code Reject Return Code Active URI Limit IP Push XML Server Enable Call Waiting Tone Enable Multi Line Enable Auto Switch Line Play Dialing DTMF Tone I DL EK FS Disabled o D 480 Temporarily Not Available 486 Busy v 603 Decline He S PLANET Networking 8 Communication Enterprise HD PoE IP Phone VIP 2020PT Action URL Settings Setup Completed Registration Success Registration Disabled Registration Failed 2222 2 Off Hook On Hook Incoming 2 1 Outgoing Call Established Call Terminated Enabled OND Disabled Always Forward Enabled Always Forward Disabled Forward Enabled Forward Disabled No Ans Forward Enabled No Ans Forward Disabled PT Transfer Call Blind Transfer Cal Attended Transfer Call Hold UU Resume Mute Unmute DO Ef Missed Call
28. ATION N EEE EN E EAA 32 4 8 1 eMe 32 4 8 2 33 4 8 3 mii 33 4 8 4 VOE Ma 33 4 9 PROGRAMMABLE KEY CONFIGURATION 34 OTHER FUNCTONG 550 i PEU 38 5 1 EID DNUS E 38 PLANET Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT 5 2 BAN ANONYMOUS C ALL CUR MAN EU vr EIU 38 5 3 38 5 4 BAA Sy E 1 38 5 5 AUTO REDA 39 5 6 CAL COMPIEE TION 39 5 7 TONG ERE 39 5 8 POWER E MT E 39 5 9 POr E EEEE E ETE EE E E 39 S10 BAN CUT GOING 40 PT DAE EEN 40 SA2 PASSWORD DIA 40 2415 ACTION URIACACTIVE URL exa impu 40 MES 40 By Ml exl gl tlc E 41 1 BB AR 41 6 2 vede dew ona santas EN E
29. ICE TIMES DATE gt BASIC LAN Settings gt NETWORK IP Address 192 168 0 1 Subnet Mask 255 255 255 0 gt VOIP DHCP Service NAT gt PHONE Port Mirror Only works in the bridge mode Enable Bridge Mode F gt FUNCTION KEY LAN Config IP Address Specify LAN static IP Subnet Mask Specify LAN Netmask Select the DHCP server of LAN port or not After User modifies PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT DHCP Service the LAN IP address phone will amend and adjust the DHCP Lease Table and save the result amended automatically according to the IP address and Net mask User needs to reboot the phone and the DHCP server setting will take effect NAT Select NAT or not Port Mirror Select Port Mirror or not it only works in bridge mode The function of the port mirror is to copy the data stream from the WAN port to the LAN port of the phone Select Bridge Mode or not If User selects Bridge Mode the Enable Bridge Mode phone will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply and the phone will reboot When LAN IP or bridge mode status is changed the system will reboot If User chooses the bridge mode the LAN configuration will be disabled 8 3 2 3 QoS amp VLAN The VOIP phone supports 802 1Q P protocol and DiffServ configuration VLAN functionality can use different VLAN IDs by setting signal voice
30. Leased Table Name DNS Relay Enable DNS Relay v DHCP SERVICE IP MAC mapping table If the LAN port of the phone connects to a device this table will show the IP and MAC address of this device DHCP Lease Table DHCP Lease Table Mame Start IP End IP Leased Time Subnet Mask IP Gateway DNS lan 192 168 0 2 182 1858 0 31 1440 ed c uc 192 168 0 1 182 155 0 1 Lease Table Name Specify the name of the lease table Start IP Address Set the start IP address of the lease table Set the end IP address of the lease table the network device connected to LAN port will get IP address between Start IP and End IP by DHCP End IP Address PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Subnet Mask Set the Network mask of the lease table IP Gateway Set the Gateway of the lease table Leased Time Set the Lease Time of the lease table Set the default DNS server IP of the lease table Click the Add button to submit and add this lease table DNS Server Address DHCP Lease Table Delete Leased Table Name Select name of lease table click the Delete button will delete the selected lease table from DHCP lease table DNS Relay Enable ONS Relay Enable Select DNS Relay the default is enabled Click the Apply button DNS Relay to become effective 1 The size of lease table cannot be larger than the quantity of C network IP address We recommend User to use the default lea
31. N KEY Watch Dog Enable Watch Dog E MAINTENANCE 1 SECURITY Web Capture Syslog Configuration Server Address Set Syslog server IP address Server Port Set Syslog server port MGR Log Level Set the level of MGR log SIP Log Level Set the level of SIP log IAX2 Log Level Set the level of 1 2 log Enable Syslog Select it or not to enable or disable syslog Click the start button when User need capture the WAN packet stream of the phone then open or save the file as the interface Stop Click the end button to stop capturing the packet stream Start Enterprise HD PoE IP Phone VIP 2020PT 8 3 6 3 CONFIG Networring amp Cammunicatian PLANET AUTO PROVISION SYSLOG CONFIG UPDATE REBOOT Save Configuration Click Save button te save the configuration files Backup Configuration Save all network and VOIP settings lick here to Save as Config File Long rie i FUNCTION KEY Clear Configuration gt MAINTENANCE i x Click the Clear button to clear the configuration files 1 SECURITY Config Setting User can save all changes of configurations Click the Save Save Configuration button all changes of configuration will be saved and be effective immediately Right clicks on Right click here and select Save Target As config File txt then User will save the config file in txt format Backup Configuration ele l or select
32. NET Networking amp Communication e Length Onhook Time Default Ring Type Handset Output Volume Speakerphone volume Ring Volume G722 Timestamps G723 1 Bit Rate Tone Standard Enable VAD DTMF Payload Type 8 3 4 2 FEATURE Enterprise HD PoE IP Phone VIP 2020PT Specify the least reflection time of Hand down the default is 200ms Select Ring Type opecify Output receiver Volume grade Specify Speakerphone Volume grade Specify Ring Volume grade 160 20ms or 320 20ms is available 5 3 kb s or 6 3 kb s is available Select Tone Standard Select it or not to enable or disable VAD If enable VAD G729 Payload length could not be set over 20ms Set DTMF Payload Type In this web page User can configure Hotline Call Transfer Call Waiting 3 Ways Call Black List white list Limit List and so on PLANET Networking amp Communication AUDIO Feature Settings NETWORK PHONE gt FUNCTION KEY MAINTENANCE LOGOUT DND Do Not Disturb Enable Call Transfer Semi Attended Transfer Enable Auto Handdown Auto Handdown Time Enable Auto Redial Auto Redial Interval Auto Redial Times Auto Headset Enable Intercom Enable Intercom Tone P2P IP Prefix Turn Off Power Light Emergency Call Number Enable Password Dial Password Dial Prefix Password Length Enable Call History Enable Default Line Allow IP Call Play Talking DTMF Tone FEATURE DIAL PLAN CONT
33. P FTP or TFTP Supports DHCP option66 auto provisioning Telnet remote management upload download setting file Safe mode provide reliability Supports Auto Provisioning to upgrade firmware or configuration file with HTTPS Supports TR 069 optional and Syslog Environments 5V DC 1A IEEE 802 3af 0 40 degrees C Power Requirements Operating Temperature Operating Humidity 10 65 non condensing 950 g 290 X 260 X 60 mm CE FCC RoHS Two 10 100Mbps Ethernet RJ 45 RJ 9 handset headset connector Dimensions W x D x H Connectors RJ 11 EXT DC power jack Enterprise HD PoE IP Phone VIP 2020PT 1 4 Physical specifications and packaging Physical Specifications gt MMENS Dimensions 290 L X260 W X 60 mm Net Weight 950g without package BASIC PACKAGING SIP IP Phone unit Power Adapter Quick Installation Guide CD ROM containing the on line manual RJ 45 cable x1 Stand x 1 PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 1 5 Keypad gt MR SPEED TH gt Keypad Description Key Key name Function Description Assists you in selecting an item that you want to process Navigation under the menu by pressing the Up Down Right or Left button Press the center button to save Access to phone book by checking the record list adding HISTORY new records or revising the record When checking the Direc
34. PN Enable DND VIP 2020PT E O y 0 9 second s L second s L second s 3600 second s second s COMMON w RFC3261 ui m cn o None bul PLANET Networking amp Communication SIP Global Settings gt gt Strict Branch Registration Failure Retry Time 32 SIP Config Enterprise HD PoE IP Phone VIP 2020PT F Enable Group second s Choose line to set info about SIP there are 4 lines to choose User can switch by Load button Status Server Address Server Port Authentication User Authentication Password SIP User Display Name Proxy Server Address Proxy Server Port Proxy User Proxy Password Domain Realm Backup Server Address Backup Server Port Enable Registration Disable Codecs Enable Codecs Shows if the phone has been registered the SIP server or not or so show Unapplied Input User SIP server address Set User SIP server port Input User SIP register account name Input User SIP register password Input the phone number assigned by User VoIP service provider Phone will not register if there is no phone number configured Set the display name Set proxy server IP address Usually Register SIP Server configuration is the same as Proxy SIP Server But if User VoIP service provider gives different configurations between Register SIP Server and Proxy SIP Server User need make different set
35. Password Enable Keyboard Lock Fi User Settings User User Level admin Root Add User Password o Apply Confirm User Level User Management admin Access Configuration Set the password for entering the setting menu of the phone by Keyboard Password aa the phone s key board The password is digit PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT User Settings User User Level admin Root root General User Set account user name Set user level Root user has the right to modify configuration User Level General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only can add the user whose level is General 8 3 6 6 REBOOT AUTO PROVISION SYSLOG CONFIG UPDATE ACCESS REBOOT Reboot Phone Click Reboot button to restart the phone If User modified some configurations which need the phone s reboot to be effective User need click the Reboot then the phone will reboot immediately Before reboot User needs to confirm that User has saved all configurations PLANET Networking amp Communication Enter pr ise HD PoE IP Phone 8 3 7 SECURITY VIP 2020PT 8 3 7 1 WEB FILTER WEB FILTER FIREWALL Web Filter Table Start IP Address End IP Address Option Web Filte
36. Save Target As config File xml then User will save the config file in xml format User can restore factory default configuration and reboot the phone If User login as Admin the phone will reset all configurations and Clear Configuration restore factory default if User login as Guest the phone will reset all configurations except for VoIP accounts SIP1 2 and IAX2 and version number 8 3 6 4 UPDATE User can update User configuration with User config file in this web page PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT AUTO PROVISION CONFIG UPDATE ACCESS REBOOT Web Update Select File o z txt xml au vcf csv wav Update TFTP FTP Update Server Address 12 User 22 Password 22 Apply File Name 22 Type Application Update vj Protocol Update Logo File Delete Logo File Select File Logo File Update Click the browse button find out the config file saved before or provided by manufacturer download it to the phone directly Web Update press Update to save User can also update downloaded update file logo picture ring mmiset file by web Set the FTP TFTP server address for download upload The address can be IP address or Domain name with subdirectory Server Address User Set the FTP server Username for download upload Password Set the FTP server password for download upload Set the name of update
37. Set examining interval of the server default is 60 seconds Set the user agent if have the default is VoIP Phone 1 0 Select DTMF sending mode there are three modes e DTMF_RELAY e 2833 DTMF_SIP_INFO Different VoIP Service providers may provide different modes Set sip port of each line Set ring type of each line Enable Disable system to support RFC3581 Via rport is special way to realize SIP NAT Enable or disable SIP PRACK function suggest use the default config Set more parameters in contact field connection with SEM server PLANET Networking amp Communication e Convert URI Dial Without Registered Ban Anonymous Call Enable DNS SRV Server Type RFC Protocol Edition Transport Protocol Anonymous call Edition Keep Authentication Answer With A Single Codec Auto TCP Enable Strict Proxy Enable GRUU Enable Display name Quote Enable user phone Enable Missed Call Log Click to talk Enable BLF List BLF List Number Enterprise HD PoE IP Phone VIP 2020PT Convert to 23 when send the URI Set call out by proxy without registration Set to ban Anonymous Call Support DNS looking up with sip udp mode Select the special type of server which is encrypted or has some unique requirements or call flows Select SIP protocol version to adapt for the SIP server which uses the same version as User select For example if the server is CISCO5300 User need to chang
38. T the busy forward function on User phone it will send message to the server and the server will turn off the function immediately Set the No Answer CFwd On Code when User choose to enable the on answer forward function on User phone it will send message to the server and the server will turn on the function immediately When there are calls to the extension the server will forward it to the set number automatically based the forward type And the IP phone will not show the record in the call history anymore Set the No Answer CFwd Off Code when User choose to disable the busy forward function on User phone it will send message to the server and the server will turn off the function immediately Set the Anonymous On Code When User choose to enable the anonymous call function on User IP phone it will send information to the server and the server will enable the anonymous call function for User IP phone automatically Set the Anonymous Off Code When User chooses to disable the anonymous call function on User IP phone it will send information to the server and the server will disable the anonymous call function for User IP phone automatically opecify the keep alive type if the type is option the phone will send option sip message to server every NAT Keep Alive Period s then the server responses with 200 to keep alive If the type is UDP the phone will send UDP message to server to keep alive every NAT Keep Alive Period s
39. alled in private network Send request to Stun server Stun Server tell ant to receive data from 5060 Gateway NAT SIUN Server Enterprise HD PoE IP Phone VIP 2020PT Hef NET Simple Traversal of UDP through NATs STUN Settings STUN NAT Traversal FALSE Server Address gt VOIP Server Port 3478 Binding Period IO second s SIP Waiting Time 800 millisecond s Local SIP Port 5060 Apply FUNCTION KEY SIP Line Using STUN gt MAINTENANCE siP 1 Use STUN C Apply LOGOUT STUN Shows STUN NAT Transverse estimation true means STUN STUN NAT Traversal can penetrate NAT while False means not Server Address Set User SIP STUN Server IP address Server Port Set User SIP STUN Server Port Set STUN blinding period s If NAT server finds that a NAT e mapping is idle after time out it will release the mapping and Blinding Period s the system need send a STUN packet to keep the mapping effective and alive Specify the sip wait stun time User can input the time SIP Waiting Time M depended on User network condition Configure the local SIP port default port is 5060 the port with Local SIP Port immediate effect after revision SIP calls will use the modified port SIP Line Using STUN Use STUN L _ Apply _ PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Choose line to set info about SIP There a
40. an be used simultaneously System will stop dialing and send number according to User set rules 8 3 4 4 CONTACT User can input the name phone number and select ring type for each name here PLANET Networking amp Communication Enter pr ise HD PoE IP Phone amp VIP 2020PT PLANET Metworting Communication AUDIO FEATURE DIAL PLAN CONTACT REMOTE CONTA WEB DIAL MCAST Phonebook Table Group All Hangup Index Name Office Number Mobile Number Other Number Ring Type Group L fiend 7 Cada gt NETWORK Add Contact Name Ring Default Office Number Line Auto Mobile Number Line Aute v PHONE Other Number Line Auto vj Group Setting Unselected Selected gt FUNCTION KEY Friend home work business 29 gt MAINTENANCE v Add Import Contact List gt LOGOUT Select File xml vcf csv Export Contact List Export XML Export CSV Export VCF Group Option Group Name Ring Type Add __ Blacklist Settings Blacklist Item Delete All Tvpe Number Value 7 Line Blacklist Contact Shows the name corresponding to the phone number Index Name Office Number Mobile Number Other Number Ring Type Group d Page Add to Blacklist _ Shows the detail of current phonebook The maximum capacity of the phonebook is 5
41. arameters cannot be changed such as server address and port User will have a different access level with different user name and password Default user with root level User Name admin Password 123 The default password of phone screen menu is 123 8 2 Setting via web browser When this phone and PC are connected to network enter the IP address of the WAN port in this phone as the URL e g http xxx xxx xxx xxx or http Xxx XXx Xxx Xxx Xxxx If User does not know the IP address User can look it up on the phone s display by pressing otatus button The login page is shown below Enterprise HD PoE IP Phone VIP 2020PT Password Language After User configures the IP phone User needs to click Save button in config under Maintenance on the left side of the screen to save User configuration Otherwise the phone will lose User modification after power is off and on 8 3 Configuration via WEB 8 3 1 BASIC 8 3 1 1 STATUS CD PLANET STATUS CALL LOG LANGUAGE BASIC Network NETWORK mee Eod Connection Mode Static IP IP Address 192 168 0 1 MAC Address DHCP Service Enabled IP Address 192 168 1 179 Bridge Mode Disabled IP Gateway 192 168 1 1 Accounts FUNCTION KEY i SIP Line 1 804 192 168 1 98 5060 Registered SIP Line 2 5060 Unapplied 2 MAINTENANCE 1 2 4569 Unapplied gt SECURITY LOGOUT Enterprise HD PoE IP Phone VIP 2020PT Status Network Shows the c
42. as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for PLANET SIP PoE IP Phone Model VIP 2020PT Rev 1 0 2013 Aug Part No EM VIP 2020PT_v1 0 1 2 PLANET Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT Table of Contents INTRODUC HON 7 1 1 E A T E S E TA S T E A NE 10 1 2 MON T anion dows 13 1 3 PRODUCT SPECIFICATIONS E 14 1 4 PHYSICAL SPECIFICATIONS AND 9 sss nnn nennen 18 1 5 needy sens tse M 20 1 6 ICON INTRODUCTION 23 1 7
43. ation and reboot User phone Enable VPN Select it or not to enable or disable VPN VPN Server Address Set VPN L2TP Server IP address VPN User oet User Name access to VPN L2TP Server PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT VPN Password Set Password access to VPN L2TP Server 8 3 7 5 SECURITY WEB FILTER FIREWALL Update Security File Delete Security File Select Security File SIP TLS Files HTTPS Files OpenVPN Files Security MEN Select the security file User want to update then click Update Select Security File button to update Select the security file User want to delete then click Delete button to update Select Security File SIP TLS File Show SIP TLS authentication certification file HTTPS File Show HTTPS authentication certification file Open VPN Files Show Open VPN File authentication certification file 8 3 8 LOGOUT Logout Click Logout button to logout the system Click Logout and User will exit web page If User want to enter it next time User need input user name and password again 9 Appendix 9 1 Digit character map table Keypad Character Character 9 2 Frequently Asked Questions List Q1 No operation after power on Q2 No dial tone Q3 Cannot make a call Q4 Cannot receive any phone call Q5 No voice during an active call A5 Check if the servers support the current audio co
44. can input remote book url Type Value Set the type parameter values Line Choose which lines to use this feature Subtype Select the function parameters Key Event and Memory Event PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Please input the pickup number When SubType is BLF or presence Pickup Number NOTICE e Memory keys can be configured through the following Speed Dial function through the configuration of the key corresponding to the number of ways as shown below Key Tvpe Value Line Subtype Pickup Number User can press the F1 key to allocate this number by line1 line Intercom function User can press this key in standby to automatically answer the call and make each other Function Key Settings Key Tvpe Value Line Subtype Pickup Number a User can be configured in accordance with push to talk function the way 4116 was the other number Then press the standby button and make it automatically answer the call 4116 keycan be configured through the following events For example Key Tvpe Value Line Subtype Pickup Number 8 3 5 2 EXIT KEY PLANET FUNCTION KEY EXT KEY SOFTKEY Expansion Module Selection
45. dec type or contact your administrator supplier or ITSP for more information or assistance Q6 Cannot connect to the configuration website A6 Check if the Ethernet cable is properly connected Check if the URL is right the format of URL is http the Internet port IP address Check if your firewall NAT settings are correct Check if the version of IE is IE8 or use other browser such as Firefox or Mozilla or contact your administrator supplier or ITSP for more information or assistance Q7 Forget the password AT Default password of website and menu is null If user changes the password and then forget it or you cannot access to the configuration website or the menu items need password Solution Factory default press Menu button and choose 16Factory Default and then a notice will appear choose OK by using the corresponding softkey button If you choose factory default you will return the phone to the original factory settings and will erase ALL current settings including the directory and call logs Q7 How to switch to different line to dial out 7 Before dialing out press the correspondence line number you want to use For example if User wants to use Line 2 to dial out please press Line 2 Q8 How to set up the BLF function in the VIP 2020PT A8 Before we start please be reminded your IPPBX must also support BLF function In Function key EXT Key Type please chose Memory Key Value your BLF ext
46. e Then choose Account and then press Enter User can do some sip settings 7 2 Network Press Menu gt Enter gt Advanced settings and then input the password to enter Then choose Network and press Enter User can do network settings by refering to 2 2 1 Network settings 7 3 Security Press Menu Enter Advanced settings and then input the password to enter Then choose Security to configure Menu Password Key lock Password Key lock Status and whether to ban Outgoing 7 4 Maintenance Press Menu Enter Advanced settings and then input the password to enter the interface Then choose Maintenance and press Enter User can configure Auto Provision Backup and Upgrade 7 5 Factory Reset Press Menu Enter Advanced settings and then input the password to enter the interface Then choose Factory Reset and press Enter User can choose Yes or No PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e 8 Web Configuration 8 1 Introduction of configuration 8 1 1 Ways to configure The VIP 2020PT has three different ways for different users Use phone keypad Use web browser recommended way Use telnet with CLI command 8 1 2 Password Configuration There are two levels to access to phone root level and general level User with root level can browse and set all configuration parameters while user with general level can set all configuration parameters except SIP 1 2 or IAX2 s that some p
47. e length This setting will realize speed dial function after User dialing the numeric key 2 the number after all will be sent out The phone will automatically send out alias number adding User dialed number if User dialed number starts with User set phone number User need set Phone Number Alias and Delete Length Phone number is XXXT and Alias is rep xxx If User dialed phone number starts with User set phone number the first digits same as User set phone number will be replaced by the alias number specified and New phone number will be send out VIP 2020PT If User dials 93333 the SIP2 server will receive 3333 When User dial 2 the SIP1 server will receive 33334444 When User dial 8309 the server will receive 07558309 When User dial 0106228 the SIP1 server will receive 86106228 Enterprise HD PoE IP Phone VIP 2020PT If User dialed phone number Destination Optional When User dial siis starts with User set phone Port Optional 147 the SIP1 Alias Optional 0086 number The phone will send server will receive Suffix Optional 0011 out User dialed phone number Deleted Length Optional adding suffix number 1470011 8 3 4 8 3 4 1 AUDIO On this page User can configure voice codec input output volume and so on
48. e Full matching User need input User desired phone number in this blank and then User need dial the phone number to realize calling to what the phone number is mapped In the prefix matching User need input User desired prefix number and T then dial the prefix and a phone Phone number number to realize calling to what User prefix number is mapped The prefix number supports at most 30 digits Set Destination address This is optional config item If User want to set peer to peer call please input destination IP address or domain name If User want to use this dial rule on SIP2 line User need input 255 255 255 255 or 0 0 0 2 in it SIP3 into 0 0 0 3 Port Set the Signal port the default is 5060 for SIP Set alias This is optional config item If User don t set Alias it will Destination Alias show no alias There are four types of aliases 1 it means that User need dial xxx in front of phone number which will reduce dialing number length PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT All xxx it means that xxx will replace some phone number 2 Del means that phone will delete the number with length appointed Rep It means that phone will replace the number with length and number appointed User can refer to the following examples of different alias application to know more how to use different aliases and this dial rule Call Mode Select diff
49. e Suppression Adaptive Jitter Buffer Management Comfort Noise Generation Echo Cancellation Message Provisioning Administration and Maintenance Integrated web server provides web based administration and configuration Telephone keypad configuration via display menu navigation Automated provisioning and upgrade via HTTPS HTTP TFTP User Authentication for configuration pages Local and Remote Syslog RFC 3164 SNTP Time Synchronization TRO69 PLANET Networking amp Communication Advantageous Applications Enterprise HD PoE IP Phone VIP 2020PT Supports SIP 2 0 RFC3261 Supports IAX2 IAX2 line call SIP supports 2 SIP lines IEEE 802 3af Power over Ethernet PoE compliant Supports multiple road call waiting in line Supports HD voice Supports SRTP and BLF SIP supports SIP domain SIP authentication none basic MD5 DNS name of server Peer to Peer IP call DTMF Relay support inband SIP info RFC2833 9 kinds of ring types and 3 user defined music rings Large dot matrix LCD display and soft keys make user easier to use Supports headset jack RJ9 4 DSS Key Support 5 ext consoles with each consisting of 26 keys Soft keys programmable function keys programmable Multilanguage realizes localization Echo cancellation Supports G 168 and Hands free can support 96ms Hands free Speaker Phone Supports Voice Gain Setting VAD CNG Full duplex hands free speaker phone Hands free headse
50. e sip 8021 p priority the range of the value is 0 7 Specify the value of the audio 802 1p priority the range of the value is 0 7 LAN Port VLAN Mode Follow WAN Follow the WAN ID Disable Disable Port VALN Enable Enable Port VLAN and specify the Port VLAN ID PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT different from WAN ID opecify the value of the Port VLAN ID different from WAN ID the range of the value is 0 4095 LAN Port VLAN ID 8 3 2 4 SERVICE PORT User can set the port of telnet HTTP RTP on this page D PLANET Networking amp Communication SERVICE PORT DHCP SERVICE TIMERDATE BASIC Service Port Settings gt NETWORK Web Server Type vj HTTP Port B0 gt VOIP HTTPS Port 443 Telnet Port 23 gt PHONE RTP Port Range Start 10000 RTP Port Quantity 200 FUNCTION KEY SERVICE PORT Web Server Type Specify Web Server Type Set web browser port the default is 80 port if User want to enhance system safety User would be better change it into HTTP Port non 80 standard port Example The IP address is 192 168 1 70 and the port value is 8090 the accessing address is http 192 168 1 70 8090 Before using the https User must download https authentication certification into the phone then Set web browser port the default is 443 ports if User want to HTTPS Port iti enhance system safety Use
51. e to RFC2543 else phone may not cancel call normally System uses RFC3261 as default Set transport protocols TCP or UDP Set Anonymous call out safely Support RFC3323and RFC3325 Enable Disable Keep Authentication System will take the last authentication field which is passed the authentication by server to the request packet It will decrease the server s repeat authorization work if it is enable Enable Disable the function when call is incoming phone replies SIP message with just one codec which phone supports Set to use automatically TCP protocol to guarantee usability of transport as message is above 1300 byte Support the special SIP server when phone receives the packets sent from server phone will use the source IP address not the address in via field Set to support GRUU Set to make quotation mark to display name as the phone sends out signal in order to be compatible with server Enable user phone by selecting it it is contained in the invite Sip message in order to be compatible with server Enable the missed call log by it the phone will save the missed call log into the call history record and display the missed calls on the idle screen or won t save the missed call log into the call history record and display the missed calls on the idle screen Set click to Talk need practical software support Enable BLF List by selecting it BLF list is a function which can monitor the group status it is not one to one monitorin
52. e with the server to pick up the phone call User can configure the key for Busy Lamp Field BLF which allows User to monitor the status idle ringing or busy of other SIP accounts User can dial out on a BLF configured key Please refer to LED Instructions for more details about the LED status in different situations In the Web interface User can also set the pickup number to activate the pickup function For example if User sets the BLF number as 212 and the pickup number is 189 then when there is an incoming call to 212 press the BLF key it will call out the 189 automatically to pick up the incoming call on 212 PLANET Networking amp Communication Enter pr ise HD PoE IP Phone Presence Presence is called present and compared to the BLF it can also check whether object is online VIP 2020PT User can subscribe to the BLF and presence station of the same number at the same time MWI Message Waiting Indicator When the key is configured as MWI User is allowed to access voicemail quickly by pressing this key PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Call Park 1 User needs to set a server number when User has set what represents Call park If User has a call but busy to receive the call User can press the key and hear a number Then User can choose another phone and input this number so User can directly recover call 2 Set the type as
53. ension Line choose which line you want to use BLF function Subtype BLF Pick up Number choose your IPPBX to pick up code Extension number 105 Expansion Module Selection Expansion Module 1 Not Connected Key Type Value Subtype Pickup Number F1 F2 x F4 Q9 How to register VIP 2020PT to IPX 2100 Home Operator General CASU AMNEM DialPlan Analog Phone Outbound Routes Voicemail Inbound Control Voicemail VM Password Delete Email Fax aicemail Other Options Web Manager Agent Allow Being Spied O Pickup Group Mobility Extension Mobility Extension Number VoIP Settings MAT Transport UDP Mode Permit IP Video Options Video Call H 261 H 263 263 H 264 Audio Codecs Malaw Mulaw E 13 722 Ivl3 729 EL 13 7286 esm Elspeex Save cancel Advanced Network Settings u Call waiting Security Report System A ose Ga 106 eT Networking amp Communication NETWORK FUNCTION KEY MAINTENANCE SECURITY DIAL PEER SIP Line SIP 2 v Basic Settings gt gt Status Server Address Server Port Authentication User Authentication Password SIP User Display Name Enable Registration Codecs Settings gt gt Registered 192 168 1 198 107 Domain Realm Proxy Server Address Proxy Server Port
54. er Port Set User IAX2 server port the default is 4569 PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Account Input User 2 register account name Password Input User IAX2 register password Input User assigned phone number usually it is same User re User Phone Number IAX2 account name Local Port Set User local sport the default is 4569 Voice Mail Number opecify the voice mail s number Voice Mail Text opecify the voice mail s name Set echo test number If IAX2 server supports echo test and echo test number is non numeric system could set an echo test number to replace the echo test text So user can dial the numeric number Echo Test Number 5 to test echo voice test This function is provided with server to make endpoint to test whether endpoint could talk through server normally Echo Test Text Specify echo test text s name Set expire time of IAX2 server register User can set it between 60 and 3600 seconds Enable Registration Start to register the 2 server or not by selecting it or not Enable G 729AB Enable or disable code G 729 by selecting it or not Hefresh Time 8 3 3 3 STUN In this web page Users can config SIP STUN STUN By STUN server the phone in private network could know the type of NAT and the NAT mapping IP and port of SIP The phone might register itself to SIP server with global IP and port to realize the device both calling and being c
55. er such as number name state and so on according to the notifications from the server Then set the idle Memory key as BLF List Key later if the state of an object changes the corresponding LED will change PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e VIP 2020PT 5 Other Functions 5 1 Auto Handdown 2 Set the Mode Enable through the navigation key then set Time unit is minute then press Save 3 When the call ends after the time that User has set the phone will return to the idle mode 5 2 Ban Anonymous Call 2 Choose which sip User want to enable Ban Anonymous Call and then press Enter choose Enabled or disabled through navigation key 3 IfUser chooses Enabled the others can t call the phone by anonymous If User chooses Disabled the others can call the phone by anonymous 5 3 Dial Plan 2 The following plans User can set Press to Send Timeout to Send Timeout Fixed Length Number Press to Do BXFER On hook AXFER On hook User can enable or disable each dial plan 5 4 Dial Peer 2 Press Add to enter the Edit interface and then input some information For example Number 1T Dest 0 0 0 0 Port 5060 Mode SIP Alisa all 3333 Suffix no suffix Del Len 0 Then press Save Input 1 number 1234 in the dial interface User can dial out 3333 User can refer to 8 3 3 4 DIAL PEER PLANET Networking amp Communication Enter pr ise HD
56. erent signal protocol SIP or 2 Suffix Set suffix this is optional config item It will show no suffix if User don t set it Set delete length This is optional config item For example if the delete length is 3 the phone will delete the first 3 digits then send Delete Length out the rest digits User can refer to examples of different alias application to know how to set delete length PLANET Networking amp Communication Enterprise HD PoE IP Phone Examples of different alias applications Set by web Explanation Add Dial Peer Phone Number Destination Optional Port Optional Alias Optional Call Mode Suffix Optional Deleted Length Optional Phone Number Destination Optional Port Optional Alias Optional all 33334444 Call Mode SIP Suffix Optional Deleted Length Optional Phone Number Destination Optional Port Optional Alias Optional Call Mode Suffix Optional Deleted Length Optional Phone Number Destination Optional Port Optional Alias Optional rep 0086 Call Mode Suffix Optional Deleted Length Optional 3 User need set phone number Destination Alias and Delete Length Phone number is XXXT Destination is 255 255 255 255 0 0 0 2 and Alias is del This means any phone No that starts with User set phone number will be sent via SIP2 line after the first several digits of User dialed phone number are deleted according to delet
57. es PLANET Networking amp Communication Subscribe Period s Conference Type Conference Number Registration Expire s Enable Service Code DND On Code DND Off Code Always CFwd On Code Always CFwd Off Code Busy CFwd On Code Busy CFwd Off Code Enterprise HD PoE IP Phone VIP 2020PT Overtime of resending subscribe packet Suggest using the default configuration Specify the Conference Type if User select the local User needn t input the conference number Specify the network conference number please contact User system administrator for the network conference number Set expire time of SIP server register default is 60 seconds If the register time of the server requested is longer or shorter than the expired time set the phone will change automatically the time into the time recommended by the server and register again If User want to realize the following function by the server please enter the On Code and Off Code option then when User choose to enable disable following function on User IP phone it will send message to the server and the server will turn on off the function immediately Set the DND On Code When User press the DND hot key the phone will send a message to the server and the server will turn on the DND function Then any calls to the extension will be rejected by the server automatically And the incoming call record will not be displayed in the Call History Set the DND
58. et reminder of rings to hook off VIP 2020PT while a hooks off A will call B automatically If at this time A is occupied temporarily and unwilling to contact B A also can cancel the redial function by dialing an appointed prefix plus B s number before making the redial function 3 is appointed prefix code After making the above configuration A can dial 3 plus B s phone number to make the redial function 4 is appointed prefix code After configuration A can dial 4 to cancel redial function User can set prefix at random in case it does not affect the current dialing rules 4 4 Click to dial When user A browses on an appointed Web page user A can click to call user B via a link this link to user B then user A s phone will ring after A hooks off the phone will dial to B It needs an external software that supports click to dial 4 5 Call back This function allows User to dial out the last phone call User receives 4 6 Auto answer When there is an incoming call unanswered the phone will answer the call automatically 4 7 Hotline User can set hotline number for every sip and then enter the dialer interface and after Warm Line Time the phone will call out the hotline number automatically 4 8 Applications 4 8 1 SMS 1 Press Menu gt Applications gt Enter gt SMS gt Enter PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Use the navigation keys to
59. file or config file The default name is the MAC of the phone such as 000102030405 File name User can modify the exported config file And User can also download config file m which includes several modules that need to be imported For example User can download a config file just to keep with SIP module After reboot other modules of system still use the previous setting and are not lost Action type that system wants to execute 1 Application update download system to update file Type 2 Config file export Upload the config file to FTP TFTP server name and save it 3 Config file import Download the config file to phone from PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT FIP TFTP server The configuration will be effective after the phone is reset 4 Phone book export vcf Upload the phonebook file to FTP TFTP server name and save it 5 PhoneBook import vcf Download the phonebook file to phone from FTP TFTP server Protocol Select FTP TFTP server Select File Specify the URL of the logo file Select File Select the logo that User wants to delete Logo File Show the logo file 8 3 6 5 ACCESS User can add or delete user account and change the authority of each user account in this web page SYSLOG CONFIG UPDATE ACCESS REBOOT LCD Menu Password Settings Menu Password I Apply Keyboard Lock Settings PIN to Lack Keyboard
60. g but the information feedback from the server to decide which BLF list will monitor Specify the BLF List Number PLANET Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT Strict Branch Enable Group Registration Failure Retry Time 8 3 3 2 IAX2 CD PLANET amp Communication Enable the Strict Branch the value of the branch must be in the beginning of z9hG4k in via field of the invite sip message received or the phone won t response to the invite sip message Notice the deployment will become effective in all sip lines Enable Group by selecting it then the phone enable the sip group backup function Notice the deployment will become effective in all sip lines Specify the registration failure retry time if the phone register failed the phone will register again after registration failure retry time Notice the deployment will become effective in all sip lines DIAL PEER Status Unapplied Server Address gt VOIP Server Port 508 Account Password 1 Phone Number Local Port 459 77 Voice Number D 1 Voice Mail Text Echo Test Number i Echo Test Text leho Refresh Time leo second s Enable Registration F gt LOGOUT Enable G 729AB 2 Config Status Shows if the phone has been registered the 2 server or not Server Address Input User 2 server address Serv
61. hen press the Un hold button to retrieve the call PLANET Networking amp Communication Enter pr ise HD PoE IP Phone 3 6 Call Waiting 1 Press Menu gt Features gt Enter gt Call Waiting gt Enter 2 Use the navigation keys to activate or deactivate call waiting VIP 2020PT 3 Then press the Save to save the changes 3 Mute Press Mute button during the conversation icon will be shown on the LCD Then the called will not hear User but User can hear the called Press it again to get the phone to normal conversation 3 8 Call transfer During talking press the key Transf and then dial the number that User wants to transfer to and finish by pressing Phone will transfer the current call to the third party After finishing transfer the call User talks to will be hanged up User cannot select SIP line when phone transfers call During talking press the key Transf then input the number that User wants to transfer to and press Send After that third party answers then press Transfer to complete the transfer User needs to enable call waiting and call transfer first If there are two calls User can just talk to one and keep hold to the other one The one who is keeping hold cannot speak to User or hear from User In other words if user wants to invite the third party during the call they can press Conf to make calls mode in conference mode If user wants to stop conference user can press Spl
62. highlight the options User can read the message in the Inbox Outbox After viewing the new message User can press Reply to reply the message and use the 2aB softkey to change the Inout Method When entering the reply message press OK and then use the navigation keys to select the line from which User wants to send then Send If User wants to write a message User can press New and enter message Use the 2aB softkey to change the Input Method When User inputs the message User wants to send press OK then use the navigation keys to select the line from which User wants to send then Send If User wants to delete the message after viewing the message press Del then User has three options to choose from Yes All No 4 8 2 Memo User can add some memos to record some important things to remind User There are some options to configure Mode Date Time Text Ring When the configuration is completed press Save 4 8 3 Ping Input the IP User wants then User press start User can also press delete for modifying IP and change the input method when User inputs errors User waits till OK is shown on LCD meaning Ping is successful when User finishes entering the IP Otherwise Ping fails 4 8 4 Voice Mail 2 Use the navigation keys to highlight the line for which User wants to set press Edit and use the navigation key to turn on the mode and then input the number Press 2aB softkey to choose the proper i
63. id Custom DHCP Option is from 128 to 254 The Custom DHCP Option must be in accordance with the one defined in the DHCP server Enable PnP by selecting it than the phone will send SIP SUBSCRIBE messages to a multicast address when it boots up Any SIP server understanding that message will reply with a SIP NOTIFY message containing the Auto Provisioning Server URL where the phones can request their configuration PLANET Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT Server Address Config File Name Protocol Type Update Interval Update Mode Enable TRO69 ACS Server Type ACS Server URL ACS User Set FTP TFTP HTTP server IP address for auto update The address can be IP address or Domain name with subdirectory Set configuration file s name which need to update System will use MAC as config file name if config file name keep blank For example 000102030405 Specify the Protocol type FTP TFTP or HTTP Specify update interval time unit is hour Different update modes 1 Disable means no update 2 Update after reboot means update after reboot 3 Update at time interval means periodic update Enable TRO069 by selecting it opecify the ACS Server Type Specify the ACS Server URL Specify ACS User ACS Password Specify ACS Password TRO69 Auto Login Enable TRO69 Auto Login by selecting it Inform Sending Period Specify the inform Sending Period unit is second
64. ing it Then the phone reminds whether redial when the caller is busy or rejects if its ok and the phone finds out that the caller is idle by sip message it will reminds whether redial Turn off this feature User will not hear issued a beep sound with more calls Enable 3 way conference by selecting it If select it the phone will accept the call even if the called number is not belong to the phone The phone will hang up and return to the idle automatically at hands free mode opecify Auto Hand down Time the phone will hang up and return to the idle automatically after Auto Hand down Time at hands free mode and play dial tone Auto Hand down Time at handset mode Enable Ring From Handset by selecting it the phone plays ring tone from handset Enable Intercom Mode by selecting it Enable mute mode during the intercom call If the incoming call is intercom call the phone plays the intercom tone Enable Intercom Barge by selecting it the phone auto answers the intercom call during a call If the current call is intercom call the phone will reject the second intercom call Enable Silent Mode by selecting it the phone light will red blink to remind that there is a missed call instead of playing ring tone Enable Turn Off Power Light by selecting it Specify the Emergency Call Number Despite the keyboard is locked User can dial the emergency call number Enable Password Dial by selecting it When number entered is beg
65. inning with the password prefix the following N numbers Password Dial Prefix Password Length DND Return Code Busy Return Code Reject Return Code Hide DTMF Push XML Server P2P IP Prefix Active URI Limit IP PLANET Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT After the password prefix will be hidden as N stand for the value which User enter in the Password Length field For example User set the password prefix is 3 enter the Password Length is 2 then User enter the number 34567 it will display 3 67 on the phone Specify the prefix of the password call number opecify the Password length Specify DND Return code Specify Busy Return Code opecify Reject Return Code opecify the hide DTMF mode Specify the Push XML Server when phone receives request it will determine whether to display corresponding content on the phone which sent by the specified server or not Set Prefix in peer to peer IP call For example what User want to dial is 192 168 1 119 If User define P2P IP Prefix as 192 168 1 User dial only 119 to reach 192 168 1 119 Default is If there is no Set it means to disable dialing IP opecify the server IP that remote control phone for corresponding operation Action URL Settings opecify the Action URL that Record the operation of phone send this corresponding information to server url http InternalServer FileNa
66. ise HD PoE IP Phone VIP 2020PT different demands We can provide the different security level protection in terms of the different resources by building a DMZ region which can provide the network level protection for the equipment environment reduce the risk which is caused by providing service to distrust customer and is the best position to put public information The following chart describes the network access control of DMZ WEB FILTER Application Layer Gateway ALG Settings IPSec ALG FTP ALG PPTP ALG Apply Network Address Translation NAT Table Inside IP Address Inside TCP Port Outside TCP Port Inside IP Address Inside UDP Port Outside UDP Port NAT Table Option Inside IPAddress Inside Port Configuration It is an encryption technology Select it to enable IPSec ALG the default is enabled IPSec ALG FTP is a service of connection layer which can transform intranet PLANET e Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT FIPALG IP into extranet IP when intranet IP is sending out packet Select it to enable FTP ALG the default is enabled PPTP ALG Select it enable PPTP ALG the default is enabled Transfer Type Select the NAT mapping protocol style TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface Address to do NAT mapping Inside Port Set the LAN port of the NAT mapping Outside Port Set the WAN port of the NAT mapping
67. it User must enable call waiting and three way call first The server that user uses must support RFC3515 or it might not be used During the talking press Transf first and then press Send after inputting the number that User wants to transfer Users are waiting for connection now press Transf and the transfer will be done To use this feature User needs to enable call waiting and call transfer first PLANET Networking amp Communication Enter pr ise HD PoE IP Phone 3 9 3 way conference call VIP 2020PT 1 Press the Conf softkey during an active call 2 The first call is placed on hold Then User will hear a dial tone Dial the number to conference in and then press Send key 3 When the call is answered press Conf and add the first call to the conference 4 f User wants to release the conference press Split key 3 10 Multiple way call If user has 2 line calls and wants to invite the three party during the call they can press Sofetkey Conf or Softkey XFER New Call press OK enter the number then press Send and wait for the other party to answer When there are multiple way calls User can press an arrow key to select a call PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 4 Advanced Functions 4 1 Call pickup Call pickup is implemented by simulating pickup function of PBX that is when A calls B B rings but no answer at this mo
68. ized Internet users from accessing private networks connected to the Internet input rule or prevent unauthorized private network devices from accessing the Internet output rule Firewall supports two types of rules input access rule and output access rule Each type supports at most 10 items Through this web page User could set up and enable disable firewall with input output rules System could prevent unauthorized access or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filtering output packets Each kind of list could be added 10 items We will give User an instance for User reference Enable Input Rules Select it to Enable Input Rules Enable Output Rules Select it to Enable Output Rules Input Output Specify current adding rule by selecting input rule or output rule Deny Permit Specify current adding rule by selecting Deny rule or Permit rule Protocol Filter protocol type User can select TCP UDP ICMP or IP Port Range Set the filter Port range Set source address It can be single IP address network orc Address address complete address 0 0 0 0 or network address similar to EAR PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Set the destination address It can be IP address netwo
69. me xml Internal Server is server IP Filename is name of xml that contains the action message Block out Set Add Delete Limit List Please input the prefix of those phone numbers which User forbid the phone to dial out For example if User want to forbid those phones of 001 as prefix to be dialed out User need input 001 in the blank of limit list and then User cannot dial out any phone number whose prefix is 001 X and are wildcard x means matching any single digit For example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to dialed out means matching any arbitrary number digit For example 6 expresses any number with prefix 6 will be forbidden to dialed out Black List and Limit List can record at most 10 items respectively PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e VIP 2020PT 8 3 4 3 DIAL PLAN This system supports 4 dial modes 1 End with dial User desired number and then press 2 Fixed Length the phone will intersect the number according to User specified length 3 Time Out After User stop dialing and waiting time out system will send the number collected 4 User defined User can customize digital map rules to make dialing more flexible It is realized by defining the prefix of phone number and number length of dialing In order to keep some users secondary dialing manner when dialing the external line with PBX phone ca
70. ment C can hook off and input an appointed prefix plus B s number pick up A s call and talk with A The following chart shows how to configure an appointed prefix in dial peer to have call pick up function 1 means appointed prefix code After making the above configuration C can dial 1 plus B s phone number to pick up A s call User can set prefix at random in case it does not affect the current dialing rules 4 2 Joint call When B is calling C A can join in the existing call by inputting an appointed prefix numbers plus B or C number if B or C also supports joint call The following chart shows how to configure an appointed prefix in dial peer to have joint call function 2 means appointed prefix code After making the above configuration A can dial 2 plus B or C number to join B and C s call User can set prefix at random in case it does not affect the current dialing rules 4 3 Redial Un redial If B is in busy line when A calls B A will get the notice busy please hang up If A wants to connect B as soon as B is in idle he can use redial function at the moment and he can dials an appointed prefix number plus B s number to realize redial function What is redial function A can t build a call with B when B is in busy then A will subscribe to B s PLANET Networking amp Communication Enter pr ise HD PoE IP Phone calling mode at 60 second intervals is available will g
71. n be added a special rule to realize it So user can dial a number as external line prefix and get the secondary dial tone to keep dial the external number After finishing dialing phone will send the prefix and external number totally to the server For example there is a rule 9 xxxxxxxx in the digital map table After dialing 9 phone will send the secondary dial tone user may keep going dialing After finished phone will call the number which starts with 9 actually the number sent out is 9 digit with 9 PLANET gt BASIC Basic Settings NETWORK Press to Send Dial Fixed Length 11 to Send fter 5 M33 VOIP Send after 5 econd s 3 30 Press to Do Blind Transfer Blind Transfer on Onhook gt PHONE O Attended Transfer on Onhook Press DSS Key to Do Blind Transfer gt FUNCTION KEY MAINTENANCE Dial Plan Table Plans gt SECURITY DIAL PLAN Configuration Press to Send Set Enable Disable the phone ended with dial Dial Fixed Length Specify the Fixed Length of phone ending with PLANET a Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Send after 3 30 Set the timeout of the last dial digit The call will be sent after timeout seconds l Enable Blind Transfer On Hook when executing Blind Transfer Press to Do Blind End with press after inputting the number that User want to Transfer t
72. navigation keys to choose the function for the key according to User s requirements 3 Press the key OK to save 6 2 Screen Settings 2 Usercan set Contrast Contrast Calibration and Backlight by pressing Enter and use the navigation keys to set and then press the key Save 6 3 Ring Settings 2 User can set Ring Volume and Ring Type by pressing Enter and use the navigation keys to set and then press the key Save In the Ring Type the default system rings have nine and the custom ringtones have three that can be set through the web page 6 4 Voice Volume 2 Use the navigation keys to turn down or turn up the voice volume and then press the key Save PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 6 5 Time amp Date 2 User has two options to choose from Auto and Manual Use the navigation keys to choose and then press Save 6 6 Greeting Words 2 User enter the message and press Save It will display on the phone screen when the phone starts up 6 7 Language 2 The VIP 2020PT supports three languages User can use the navigation keys to choose The default two languages are English and Chinese PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e 7 Advanced Settings 7 1 Accounts Press Menu Enter Advanced settings and then input the password to enter The default password is 123 User can set it through the web pag
73. nput method PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 3 Press Save to save the change 4 To view the new voicemail press the Voicemail softkey directly Press Dial and then User may be prompted to enter the password User can listen to new and old messages 4 9 Programmable Key Configuration The phone has 4 programmable keys which are able to set up many functions The following list shows the functions User can set on the programmable keys and provides a description for each function The default configuration for each key is N A which means the key hasn t been set for any functions Set the type as Memory Key User have two options Line Key Settings and Function Key Settings Choose one User wants to make the assignment Use the navigation key to choose the type as memory key In the Dial field User has some options such as Normal Speed Dial Intercom BLF Presence MWI and Call Park Speed dial User can configure the key as a simplified speed dial key This key function allows User to easily access User most dialed numbers Intercom User can configure the key for Intercom code and it is useful in an office environment as a quick access to connect to the operator or the secretary BLF Busy Lamp Field BLF is also called Busy lamp field and it is used to prompt the user to pay attention to the state of the object that has been subscribed and used to cooperat
74. o new voice mail Table 5 Power Indication LED LED Status Description Steady red Power on Fast Blinking red There is an incoming call Off Power off Enterprise HD PoE IP Phone VIP 2020PT 2 Initial Connection and Login Step 1 Handset Connection Plug one end of the handset cord into the handset and the other end into the handset jack Step 2 Connecting Power System The VIP 2020PT can be powered either by external AC DC adapter or by connecting to an IEEE802 3af at PSE device such as 802 3af injector hub or 802 3af at POE switch Once the VIP 2020PT is powered the LCD screen will prompt for POST PoE Switch Note1 Use only the power adapter shipped with the unit to ensure correct functionality Note2 Only WAN supports POE PLANET Networking amp Communication Enter pr ise HD PoE IP Phone Step 3 Connecting Network VIP 2020PT IP PBX Step 4 Computer Network Setup Set your computer s IP address to 192 168 0 x where x is a number between 2 to 254 except 1 where is being used for the phone by default If you don t know how to do this please ask your network administrator Connect your PC to VIP 2020PT PC port Step 5 Login Prompt Use web browser Internet Explorer 6 0 or above to connect to 192 168 0 1 type this address in the address bar of web browser You ll be prompted to input user name and password admin and 123 User Pass
75. old Caller ID and Call Waiting ID 3 Way Conferencing Call Hold Call Forwarding Black List DIMF Relay In Band Out of Band RFC 2833 and SIP INFO among others Besides office use the VIP 2020PT is also the ideal solution for VoIP service offered by Internet Telephony Service Provider ITSP PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 5 ext consoles each console with 26 keys 802 1 VLAN Voice VLAN Data VLAN Phonebook with 500 records N V4 SIP 2 0 RFC3261 compliant Web SD a Supports IAX2 IAX2 line Auto Provisioning gt A j gt SMS Speed Dial BLF Call Forward Transfer blind attended PoE Supports HD Voice Caller ID VPN L2TP and DMZ 2 SIP lines 069 Multilanguage realizes localizabon E D CUR reject the anonymous call Function keys programmable CLIP make a call with anonymous Secure High Quality VoIP Communication The VIP 2020PT supports SIP v2 for easy integration with general voice over IP system It can also effortlessly deliver secured toll voice quality by utilizing cutting edge 802 1p QoS Quality of Service 802 1Q VLAN tagging and IP TOS technology Using voice and data VLAN can easily separate the data and voice and thus maintain the best quality Professional Application The VIP 2020PT supports Busy Lamp Field BLF function that via the lights on the phone enables users to easily iden
76. on Mode Static IP Static IP Address 192 168 1 179 IP Gateway 192 108 1 1 SIP Server Address 192 168 1 93 Account 804 Phone Number 804 Registration Enabled Finish Display detailed information about User manual config Choose DHCP mode and click Next to config SIP default SIP1 simply Click Back to return to the last page like static IP mode Choose PPPoE mode and click Next to config the PPPoE account password and SIP default SIP1 simply Click Back to return to the last page like static IP mode PPPoE Settings Service Name User Password Service Name It will be provided by ISP User Input User ADSL account Password Input User ADSL password PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Click Finish button after User setting is done IP Phone will save the setting automatically and reboot After reboot User can dial with the SIP account 8 3 1 3 CALL LOG User can check all the outgoing calls on this page shown below gt PLANET Networking Communication CALL LOG LANGUAGE BASIC Call Information gt NETWORK Start Time Duration Dialed Calls Call Log Start Time Display the start time of the outgoing record Duration Display the conversation time of the outgoing record Dialed Calls Display the account protocol line of the outgoing record 8 3 1 4 LANGUAGE PLANET Wetwerking amp Communication CALL LOG LANGUAGE
77. onebook on the phone For example Set the Phonebook Name as Planet Server URL is tftp 1 92 168 1 3 admin phonebook index xml Or Set the Phonebook Name as ldap Server URL is Idap 192 168 1 3 dc winline dc com Phonebook Name Custom the phonebook name displayed on the phone Server URL Specify the server url of the remote phonebook SIP Line Specify the sip line for the remote phonebook Authentication Specify the authentication mode for remote phonebook User password Input the authentication username and password 8 3 4 6 WEB DIAL 9 PLANET AUDIO FEATURE DIAL PLAN CONTACT REMOTE CONTA WEB DIAL MCAST Web Dial Settings gt NETWORK Dial Number Line Selection 8048192 168 1 98 gt PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT User can make a call through the WEB DIAL enter the Dial Number then press Dial if User wants to finish the talk press Hang up 8 3 4 7 MCAST Setting Use the multicast function to send notice to every member of the multicast is simple and easy By setting the multicast key on your phone you can send multicast RTP flow to the pre configured multicast address By listening multicast address is configured on the phone listen and play the multicast address to send the RTP stream Send multicast setting On the phone web page function key function key set a function key as shown Multicast
78. onfiguration information on WAN and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port and bridge mod Accounts Shows the phone numbers provided by the SIP LINE 1 2 servers and 2 The last line shows the version number and issued date 8 3 1 2 WIZARD PLANET Heatworting amp Communication WIZARD CALL LOG LANGUAGE WAN Connection Mode DHCP PPPOE gt PHONE Wizard Please select the proper network mode according to the network condition The VIP 2020PT provides three different network settings e Static If User ISP server provides User with the static IP address please select this mode and then finish Static Mode setting If User doesn t know about parameters of Static Mode setting please refer to User ISP DHCP In this mode User will get the information from the DHCP server automatically need not have to input this information artificially PPPoE In this mode User must input User ADSL account and password User can also refer to 2 2 1 Network setting to speedily set User network Choose Static IP mode and click NEXT to config the network and SIP default SIP1 Enterprise HD PoE IP Phone VIP 2020PT simply Click BACK to return to the last page CD PLANET WIZARD G LANGUAGE BASIC NETWORK FUNCTION KEY IP Address Subnet Mask IP Gateway DNS
79. p DIAL PLAN CONTACT REMOTE CONTACT WEB DIAL BASIC Audio Settings gt NETWORK First Codec EEN vi Second Codec G 711U Third Codec 5 729 Fourth Codec poe v iy 1 vl gt VOIP Fifth Codec sone _ Sixth Codec None a Onhook Time 200 millisecond s Tone Standard China v Handset Volume 5 1 9 Default Ring Type 1 PHONE i 2 Speakerphone Volume 5_ 149 Headset Ring Volume 5 1 9 Headset Volume 5 1 9 Speakerphone Ring Volume 5 1 9 gt FUNCTION KEY f G 729AB Payload Length 20 G 723 1 Bit Rate 6 3kb s G 722 Timestamps 160 20ms DTMF Payload Type 101 96127 Enable VAD oO Enable MWI Tone AUDIO Configuration The first preferential DSP codec G 711A u G 722 G 723 1 726 32 G 729AB None The second preferential DSP codec G 711A u G 722 G 723 1 726 32 G 729AB None The third preferential DSP codec G 711A u G 722 G 723 1 726 32 G 729AB None The forth preferential DSP codec G 711A u G 722 G 723 1 726 32 G 729AB None The fifth preferential DSP codec G 711A u G 722 G 723 1 726 32 G 729AB None The sixth preferential DSP codec G 711A u G 722 G 723 1 726 32 G 729AB None Handset Input Volume Specify Input MIC Volume grade G729AB Payload Set G729 Payload Length First Codec Second Codec Third Codec Fourth Codec Fifth Codec Sixth codec PLA
80. p Communication Enter pr ise HD PoE IP Phone During the conversation User can alternate between Headset Handset and Speaker phone by VIP 2020PT pressing the corresponding buttons or picking up the handset 3 3 DND Press DND softkey to activate DND Mode Further incoming calls will be rejected and the display shows EHO icon Press softkey twice to deactivate DND mode User can find the incoming call record in the Call History 3 4 Call Forward This feature allows User to forward an incoming call to another phone number The display shows icon The following call forwarding events can be configured Off Call forwarding is deactivated by default Always Incoming calls are immediately forwarded Busy Incoming calls are immediately forwarded when the phone is busy No Answer Incoming calls are forwarded when the phone is not answered after a specific period To configure Call Forward via Phone interface 2 There are 4 options Disabled Always Busy and No Answer If User chooses one of them except Disabled enter the phone number User wants to forward to receiving party Press Save to save the changes 3 5 Call Hold 1 Press the Hold button or Hold softkey to put User active call on hold 2 there is only one call on hold press the hold softkey to retrieve the call 3 If there are more than one call on hold press the line button and the Up Down button to highlight the call and t
81. pe RJ 9 connector Handset Port type RJ 9 connector VIP 2020PT PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 1 6 Icon introduction Icon Description Call out MEN SS Call in Call hold Auto answer Call mute Contact DND Do not Disturb hand free mode In handset mode In headset mode SMS Missed call Call forward llb 1 7 LED introduction Table 1 Programmable Key LED for BLF LED Status Description Steady green The object is in idle status Slow blinking red The object is ringing Steady red The object is active Fast blinking red The object failed Off No subscription PLANET e Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Table 2 Programmable key LED for Presence LED Status Description Steady green The object is online Slow blinking red The object is ringing Steady red The object is active Fast blinking red The object failed Off No subscription Table 3 Programmable key LED for line LED Status Description Steady green The account is active Fast Blinking green There is an incoming call to the account Slow Blinking green The call is on hold Slow Blinking red Registration is unsuccessful Off The line is not applied or is idle Table 4 Programmable key LED for MWI LED Status Description Blinking green There are new voice mails Off There is n
82. ption66 auto provisioning Telnet remote management upload download setting file Safe mode provide reliability Supports Auto Provisioning to upgrade firmware or configuration file with HTTPS Supports TR 069 optional and Syslog PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 1 2 Application Control Center PoE Switch Conference Room PoE Switch liliis VIP 2020PT VIP 2020PT Data Center i VIP 2020PT internet Switch al Lobby I A LT H IPPBX Underground Car Park Hl d E k PoE Switch p 3 PoE Switch VIP 2020PT 3 VIP EXT 26 GED ED TT Telephone wire 100Base TX UTP Om VIP 2020PT memeny Enterprise PBX Deployment of VIP 2020PT PLANET Networking amp Communication Enter pr ise HD PoE IP Phone r4 VIP 2020PT 1 3 Product Specifications VIP 2020PT Enterprise HD PoE IP Phone 2 Line Lines Direct Numbers 2 Line enterprise class IP phone Display 75 x 28 mm 128X48 Graphic LCD with blue backlight 2 line keys include in 4 DSS keys 4 Soft
83. r Clock Switch the time mechanism between 12 hours and 24 hours Default is 24 hours mode Date format Specify the date format Enable Enable daylight saving time Offset minutes Setup the variety length Month Setup start and end month Week Setup start and end week PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Day Setup start and end day Hour Setup start and end hours Minute Setup start and end minutes Manual Time Settings Manual Time Settings Year gt S Month Day SS First of all User needs to disable the SNTP service and the date hour minute each of which is required to complete and submit to make manual 8 3 3 VOIP 8 3 3 1 SIP Set User SIP server in the following interface gt PLANET Networking Communication SIP Line gt NETWORK E Basic Settings gt gt Status Registered Domain Realm Server Address 192 168 1 98 Proxy Server Address Server Port 5060 Proxy Server Port Authentication User 804 Proxy User Authentication Password Proxy Password gt FUNCTION KEY SIP User 804 Backup Proxy Server Address MAINTENANCE Display Name 804 Backup Proxy Server Port 5060 Enable Registration v Server Name SECURITY Codecs Settings gt gt gt LOGOUT Advanced SIP Settings gt gt SIP Global Se
84. r Table Settings Start IP Address End IP Address Add Web Filter Setting Enable Web Filter L WEB Filter User could make some device own IP which is pre specified access to the MMI of the phone to config and manage the phone Add or delete the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment User can also click Delete to delete the selected IP segment Select it or not to enable or disable Web Filter Click Apply to make it effective Web Filter setting Do not set User visiting IP outside the Web filter range otherwise User cannot logon to the web PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT 8 3 7 2 FIREWALL WEB FILTER FIREWALL Firewall Type Enable Input Rules D Enable Output Rules L Apply Firewall Input Rule Table Index Deny Permit Protocol Src Address Src Mask Dest Address Dest Mask Range Port Firewall Output Rule Table Index Deny Permit Protocol Src Address Src Mask Dest Address Dest Mask Range Port Firewall settings Input Output src Address Ct Deny Permit Dest Address m A Port Range more than 10 Mask Cd Rule Delete Option Input Output Index To Be Deleted Firewall Configuration In this web interface User can set up firewall to prevent unauthor
85. r pr ise HD PoE IP Phone VIP 2020PT 8 3 6 Maintenance 8 3 6 1 Auto Provision PLRNET Wetweriing A Cermmuriratian AUTO PROVISION SYSLOG CONFIG UPDATE ACCESS REBOOT Auto Provision Settings Current Config Version 2 0002 Common Config Version 2 0002 CPE Serial Number 00100400 020010000000010 597092 User Password Config Encryption Key _ 2 Common Config Encryption Key Save Auto Provision Information i FUNCTION KEY MAINTENANCE DHCP Option Settings gt gt Plug and Play PnP Settings gt gt 1 SECURITY Phone Flash Settings gt gt 1 LOGOUT TRO69 Settings gt gt Plug and Play PnP Settings gt gt Enable PnP 4 PnP Server PnP Port 3060 PnP Transport Phone Flash Settings gt gt Server Address Config File Name 12 Protocel Type FTP Update Interval hour s Update Mode Planet endpoint supports PnP and DHCP and Phone Flash to obtain the parameters The PnP and DHCP and Phone Flash are all deployed endpoint will go by the following process to try to obtain the server address and other parameters when it boots up Auto Provision PLANET _ Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT Current Config Version Common Config Version CPE Serial Number User Password Config Encrypt Key Common Config Encrypt Key Save Autoprovision Information Show the current config file s
86. r would be better change it into non 443 standard port User can access to the web in https after rebooting the phone Set Telnet Port the default is 23 User can change the value into others Telnet Port Example The IP address is 192 168 1 70 The telnet port value is 8023 the accessing address is telnet 192 168 1 70 8023 RTP Port Range Start Set the RTP Start Port It is dynamic allocation RTP Port Quantity Set the maximum quantity of RTP Port the default is 200 Enterprise HD PoE IP Phone VIP 2020PT 1 User needs to save the configuration and reboot the phone after setting this page 2 Please reboot the system if User modifies the HTTP or telnet port number the new number should be greater than 1024 3 If User sets 0 for the HTTP port it will disable HTTP service 8 3 2 5 DHCP SERVICE D PLANET Networking Communication DHCP SERVICE TIME amp DATE DHCP Client Table Leased IP Address Client MAC Address BASIC DHCP Lease Table Name Start IP End IP Leased Time Subnet Mask IP Gateway DNS NETWORK lan 192 168 0 2 192 168 0 31 1440 255 255 255 0 192 168 0 1 192 168 0 1 gt VOIP DHCP Lease Table Settings Leased Table Name gt PHONE Start IP Address End IP Address gt FUNCTION KEY m _ Leased Time minute s Subnet Mask gt MAINTENANCE DNS Server Address IP Gateway SECURITY Add La GU DHCP Lease Table Delete
87. ransfer the phone will transfer the current call to the third party l Enable Blind Transfer on On Hook when executing Blind Blind Transfer on Transfer hang up after inputting the number that User want to OnHook transfer the phone will transfer the current call to the third party Enable Attend Transfer on On Hook when executing Attended Attend Transfer on Transfer hang up after the third party answers the phone will OnHook transfer the current call to the third party Dial Plan Table Plans Below is user defined digital map rule Specifies a range that will match digit May be a range a list of ranges separated by commas or a list of digits Match any single digit that is dialed Match any arbitrary number of digits including none Tn Indicates an additional time out period before digits are sent of n seconds in length n is mandatory and can have a value of 0 to 9 seconds Tn must be the last 2 characters of a dial plan If Tn is not specified it is assumed to be by default on all dial plans Plans 1 8 OXXXXXXX 911 9911x T4 Cause extensions 1000 8999 to be dialed immediately Cause 8 digit numbers started with 9 to be dialed immediately Cause 911 to be dialed immediately after it is entered Cause 99 to be dialed after 4 seconds Cause any number started with 9911 to be dialed 4 seconds after dialing ceases End with Fixed Length Time out and Digital Map Table c
88. re 2 lines to choose User can switch by Load button Use STUN Enable Disable SIP STUN SIP STUN is used to realize SIP penetration to NAT If User phone configures STUN Server IP and Port default is 3478 and enable SIP Stun User can use the EU ordinary SIP Server to realize penetration into NAT 8 3 3 4 DIAL PEER This functionality offers User more flexible dial rule User can refer to the following content to know how to use this dial rule When User wants to dial an IP address the entry of IP addresses is very cumbersome but by this functionality User can set number 156 to replace 192 168 1 119 here Dial Peer Table Number Deleted Length 156 When User want to dial a long distance call to Beijing User need dial an area code 010 before local phone number but User can also dial number 1 instead of 010 after we make a setting according to this dial rule For example User want to dial 01062213123 but User need dial only 162213123 to realize User long distance call after User make this setting Dial Peer Table Number Destination Port Mode Alias Suffix Deleted Length IT 0 0 0 0 5060 SIP no alias na suffix 0 To save the memory and avoid abundant input of user add the follow functions Dial Peer Table Number Destination Port Mode Alias Suffix Deleted Length IT 0 0 0 0 5060 SIP no alias na suffix 0 1 0 0 0 0 5060 SIP add 0 no suffix 0 13 5 9 0 0 0 0 5060 SIP add 0 no suffix
89. ress The current MAC address of the phone e PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Current IP Gateway The current Gateway IP address MAC Timestamp Shows the time of getting MAC address WAN Settings Obtain ONS Server Automatically Enable vendor Identifier vendar Identifier Static Ip O DHCP 9 PPPoE Apply Please select the proper network mode according to the network condition The VIP 2020PT provides three different network settings Static If User ISP server provides User with the static IP address Please select this mode and then finish Static Mode setting If User doesn t know about parameters of Static Mode setting please refer to User ISP DHCP In this mode User will get the information from the DHCP server automatically need not have to input this information artificially PPPoE In this mode User must input User ADSL account and password User can also refer to 2 2 1 Network setting to speedily set User network Obtain DNS server automatically Select it to use DHCP mode to get DNS address If User does not select it User will use static DNS server The default is selecting it IP Address Subnet Mask IP Gateway DNS Domain Po Primary DNS Secondary DNS IP Address Input the IP address distributed to User Subnet Mask Input the Network mask distributed to User IP Gateway Input the Gateway address distributed to User Set DNS domain postfix When
90. rk Des Address address complete address 0 0 0 0 or network address similar to Set the source address mask For example 255 255 255 255 Src Mask means just point to one host 255 255 255 0 means point to a network which network ID is C type Set the destination address mask For example Dest Mask 255 255 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C type Click the Add button if User wants to add a new output rule Then enable out access and click the Apply button So when devices execute to ping 192 168 1 118 system will deny the request to send icmp request to 192 168 1 118 for the out access rule But if devices ping other devices which network ID is 192 168 1 0 it will be normal Click the Delete button to delete the selected rule 8 3 7 3 NAT NAT is abbreviated from Net Address Translation its a protocol responsible for IP address translation In other word it is responsible for transforming IP and port of private network to public also is the IP address mapping which we usually say Legal IP address unrje suer NAT Equipment Inner network DMZ config In order to make some intranet equipment support better service for extranet and make internal network security more effectively these equipment open to extranet need be separated from the other equipment not open to extranet by the corresponding isolation method according to PLA NET Enterpr
91. s the enterprise to communicate more effectively and is helpful to streamline business processes PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e VIP 2020PT Standard Compliance Compliant with the Session Initiation Protocol 2 0 RFC 3261 the VIP 2020PT is able to broadly interoperate with equipment provided by VoIP infrastructure providers thus enabling them to provide their customers with better multi media exchange services Compliant with standard SIP RFC 3261 mm M ee DE ee Fe E Bae saan eee uz aD E ERI ED 42 Tee rn b atr ET Tran HL SA EC airi PH Bd ELI ud Renan cadaen Dee pnl bo SUBE parker Darr E US Zion LE EP germ En Ep hopr iir 1 ee ee Enhanced Full Featured Business IP Phone The VIP 2020PT is a full featured enhanced business IP Phone that addresses the communication needs of the enterprises It provides 2 voice lines and dual 10 100Mbps Ethernet Furthermore the VIP 2020PT delivers user friendly design containing a 128 48 Graphic LCD with white backlight 2 Line keys and 4 soft keys It supports 5 ext consoles with each consisting of 26 keys The VIP 2020PT supports all kinds of SIP based phone features including Call Waiting Auto Answer Music on H
92. se table and not to modify it 2 If User modifies the DHCP lease table User needs to save the configuration and reboot 8 3 2 6 TIME amp DATE Setting time zone and SNTP Simple Network Time Protocol server according to User location User can also manually adjust date and time in this web page PLANET Networking amp Communication Enter pr ise HD PoE IP Phone amp VIP 2020PT SERVICE PORT DHCP SERVICE TIME DATE Simple Network Time Protocol 5SNTP Settings Enable SNTP iv Enable DHCP Time Primary Server 509 81 9 7 Secondary Server fe TOE EER Timezone GMT 08 00 Bening Chongging Hong Kong Urumqi Resync Period 0 second s 12 Hour Clock EJ Date Farmat 1 Daylight Saving Time Settings FUNCTION KEY Enable gt MAINTENANCE bn BU minutesis Month March w October Week 5 SECURITY Day Sunday Sunday v Hour GEN EC LOGOUT Minute Manual Time Settings Year C Month 1 Hour Minute TIME amp DATE Enable SNTP Enable SNTP by selecting it Enable DHCP Time Enable DHCP Time by selecting it then the phone will automatically synchronize the standard time Primary Server Set SNTP Primary Server IP address Secondary Server Set SNTP Secondary Server IP address Time Zone Select the Time zone according to User location Resync Period Set the time out the default is 60 seconds 12 Hou
93. t Call forward Transfer blind attended Holding Waiting 3 way conference Paging and Intercom Call park Call pickup Join call Redial and click to dial Secondary dialing automatically Incoming calls outgoing calls missed calls Each supports 100 records Supports Phonebook 500 records Supports SMS and Speed Dial Supports XML phonebook browser gt eB 1 Flexible dial map Hotline Empty calling no Reject service Black list for reject authenticated call White list Limit cal Do not disturb Caller ID CLIR reject the anonymous call CLIP make a call with anonymous Dial without register 64 PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT gt gt and Management WAN LAN 10 100M Ethernet ports supports Route and Bridge modes Supports bridge working as hub Supports PPPoE for xDSL and PoE Supports 802 1 VLAN Voice VLAN data VLAN Supports basic NAT and NAPT NAT transverse support STUN client Supports DHCP client on WAN Supports DHCP server on LAN Supports main DNS and secondary DNS server Supports DNS Relay SNTP Client Firewall open VPN Supports VPN L2TP and DMZ Network tools in telnet server including ping trace route telnet client Web telnet and keypad management Management with different account right Upgrade firmware through POST mode and HTTP FTP or TFTP Supports DHCP o
94. t ringing choice Voice codec setting for each SIP line PLANET Networking amp Communication SIP Applications Call Control Features Enterprise HD PoE IP Phone VIP 2020PT Call forward Transfer blind attended 3 way conference Paging and Intercom Redial and click to dial Secondary dialing automatically Incoming calls outgoing calls missed calls Each supports 100 records Support Phonebook 500 records Support SMS and Speed Dial Support XML phonebook browser Flexible dial map Hotline Empty calling no Reject service Black list for reject authenticated call Do not disturb Caller ID CLIR reject the anonymous call CLIP make a call with anonymous Dial without register Enterprise HD PoE IP Phone VIP 2020PT Network F MERLE WAN LAN 10 100M Ethernet ports supports Route and Bridge modes Supports bridge working as hub Supports PPPoE for xDSL and PoE Supports 802 1 VLAN voice VLAN data VLAN Supports basic NAT and NAPT NAT transverse supports STUN client Supports DHCP client on WAN Supports DHCP server on LAN Supports main DNS and secondary DNS server Supports DNS Relay SNTP Client Firewall openVPN Supports VPN L2TP and DMZ Network tools in telnet server including ping trace route telnet client Maintenance and Management 9 Web telnet and keypad management Management with different account right Upgrade firmware through POST mode and HTT
95. tify the status of other phones which connected to the same IP PBX such as busy idle ringing etc The connected IP PBX must also support BLF feature The BLF function is helpful for a receptionist on the front desk to route all incoming calls smoothly PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT BLF Busy Lamp Field LED Indication 1 1 Features gt ID Supports SIP 2 0 RFC3261 Supports 2 1 2 line call SIP supports 2 SIP lines IEEE 802 3af Power over Ethernet compliant Supports multiple road call waiting in line Supports HD voice Supports SRTP and BLF SIP supports SIP domain SIP authentication none basic MD5 DNS name of server Peer to Peer IP call DTMF Relay support inband SIP info RFC2833 9 kinds of ring types and 3 user defined music rings Large dot matrix LCD display and soft keys make user easier to use Supports headset jack RJ9 4 DSS Keys Supports 5 ext consoles with each consisting of 26 keys Soft keys programmable function keys programmable Multilanguage realizes localization PLANET Networking amp Communication Enter pr ise HD PoE IP Phone VIP 2020PT Echo cancellation Supports G 168 and Hands free can support 96ms Hands free Speaker Phone Supports Voice Gain Setting VAD CNG Full duplex hands free speaker phone Hands free headset ringing choice Voice codec setting for each SIP line g
96. tings Set User Proxy SIP server port Input User Proxy SIP server account Input User Proxy SIP server password Set the sip domain if needed otherwise this VoIP phone will use the Register server address as sip domain automatically Usually it is same with registered server and proxy server IP address Input the Backup Server Address if the primary server is unavailable then the phone will enable the Backup Server Address opecify the Backup Server Port Start to register or not by selecting it or not Use the navigation keys to highlight the desired one in the Enable Disable Codecs list and press the desired to move to the other list PLANET Networking amp Communication Enterprise HD PoE IP Phone VIP 2020PT Forward Type Forward Number No Answer Forward Wait Time Enable Hot Line Hot Line Number Warm Line Wait Time Transfer Timeout BLF Server SIP Encryption SIP Encryption Key RTP Encryption RTP Encryption Key Enable Auto Answer Auto Answer Timeout Enable Session Timer Session Timeout Subscribe for MWI MWI Number Select call forward mode the default is Off Off Close down calling forward Busy If the phone is busy incoming calls will be forwarded to the appointed phone No answer If there is no answer incoming calls will be forwarded to the appointed phone after a specific Always Incoming calls will be forwarded to the appoint phone immediately The
97. tion BASIC Enterprise HD PoE IP Phone VIP 2020PT TIME amp DATE Link Layer Discovery Protocol LLDP Settings NETWORK VOIP PHONE FUNCTION KEY MAINTENANCE SECURITY LOGOUT QoS Configuration Enable LLDP Enable Learning Function Package Interval 1 3600 Enable DSCP SIP DSCP Audio RTP DSCP Enable F Packet Interval 1 3600 60 second s Enable Learning Function Quality of Service QoS Settings Enable DSCP SIP DSCP a6 0 Audio RTP DSCP 48 0 263 WAN Port VLAN Settings Enable WAN Port VLAN WAN Port VLAN ID 256 O 4095 SIP 802 1P Priority 0 1007 Audio 802 1P Priority 0 O 7 LAN Port VLAN Settings LAN Port VLAN Mode Follow WAN LAN Port VLAN ID 254 0 4095 Enable LLDP by selecting it After enabling LLDP Learn telephone can automatically learn the data of DSCP 802 1p VLAN ID from the switch If the data is different from the data of the LLDP server telephone will change its own value as the value of the switch Synchronous with VLAN in switch The time interval of sending LLDP Packet Enable DSCP by selecting it Specify the value of the SIP DSCP Specify the value of the Audio RTP DSCP Enable WAN Port VLAN WAN Port VLAN ID SIP 802 1p Priority Audio 802 1p Priority Enable WAN Port VLAN by selecting it Specify the value of the WAN Port VLAN ID the range of the value is 0 4095 Specify the value of th
98. tory phone book record press this key again to return to idle mode Press this key in calling mode and you can hear the other side but the other side cannot hear you Mute Turn down or turn up the volume by pressing the key or Volume the key PLANET Networking amp Communication e REDIAL Hands free Indicator light Soft key 1 2 3 4 HISTORY History Digital keyboard DSS keys Enterprise HD PoE IP Phone VIP 2020PT 1 In the hook off hands free mode use the key to dial the last call number 2 In stand by mode it has a function to check the Outgoing Call Make the phone into hands free mode Blinking light indicates there is an incoming call Key combination includes functions such as History Directory DND Menu Del Redial Send Quit Answer Divert Reject Hold Transfer Conf Close and so on View the Missed Calls Incoming Calls and Dialed Calls Inputting the phone number or DTMF User can configure them on the web page PLANET Networking amp Communication Enter pr ise HD PoE IP Phone Rear view and panel descriptions Model VIP 2020PT PLANET qu 4 th c AUD A gt Keypad Description Port Port name Description Power switch Input 5V AC 1A WAN 10 100M Connect it to Network LAN 10 100M Connect it to PC External console Port type RJ 11 direct connector interface Headset Port ty
99. ttings gt gt 4 PLANET Codecs Settings gt gt Disabled Codecs Advanced SIP Settings gt gt Forward Type Forward Number No Ans Fwd Wait Time Transfer Timeout SIP Encryption SIP Encryption Key RTP Encryption RTP Encryption Key Subscribe For MWI MWI Number Subscribe Period Enable Service Code On Code Always CFwd On Code Busy CFwd On Code Na Ans CFwd On Code Ban Anonymous On Code Keep Alive Type User Agent DTMF Type DTMF SIP INFO Made Ring Type Enable Rport Enable PRACK Enable Long Contact Convert URI Dial Without Registered Ban Anonymous Call Enable DNS SRV Enable Missed Call Log BLF List Number Enable BLF List Respond 182 when Call waiting O 120 second s second s SIP Option AUTO Send 10 11 Default O O lt Enterprise HD PoE Phone Enabled Codecs Enable Hotline Hotline Number Warm Line Wait Time BLF Server Enable Auto Answer Auto Answer Timeout Enable Session Timer Session Timeout Conference Type Conference Number Registration Expires DND Off Code Always CFwd Off Code Busy CFwd Off Code No Ans CFwd Off Code Ban Anonymous Off Code Keep Alive Interval Server Type RFC Protocol Edition Local Port Anonymous Call Edition Keep Authentication Ans With a Single Codec Auto TCP Enable Strict Proxy Enable GRUU Enable Displayname Quote Enable user phone Click To Talk Transport Protocal Use V
100. wildcard x means matching any single digit For example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to be responded DOT means matching any arbitrary number digit For example 6 Expresses any number with prefix 6 will be forbidden to be responded If user wants to allow a number or a series of number incoming he may add the number s to the list as the white list rule The configuration rule is number for example 123456 or 1234xx Blacklist 4119 Means any incoming number is forbidden except for 4119 Note End with DOT when set up the white list Enterprise HD PoE IP Phone VIP 2020PT 8 3 4 5 REMOTE CONTACT Metworting Commuaizatiea Remote Phonebook Settings Index Phonebook Name Server URL SIP Line User Password 1 Auto v Auto Auto 2 3 4 Auto Apply gt PHONE LDAP Settings gt FUNCTION KEY LDAP LDAP 1 MAINTENANCE Display Title Version Version 3 Server Address Server Port 385 gt SECURITY Authentication None Line auro iv Username Password LOGOUT Search Base Enable Calling Search Telephone telephoneNumber Mobile mobile Other home Display Name cn Apply User needs to match a XML Phonebook address and User can directly access to the corresponding remote ph
101. word Language English PLANET Networking amp Communication Enter pr ise HD PoE IP Phone e VIP 2020PT 3 Basic Functions 3 1 Making a call 3 1 1 Call Device User can make a phone call via the following devices 1 Pick up the handset icon will be shown the idle screen 2 Press the Speaker button icon will be shown on the idle screen 3 Press the Headset button if the headset is connected to the Headset Port in advance The icon T will be shown on the idle screen User can also dial the number first and then choose the method user will use to speak to the other party 3 1 2 Call Methods User can press an available line button if there is more than one account then 1 Dial the number User wants to call 2 Press History softkey Use the navigation buttons to highlight User choice press Left Right button to choose Missed Calls Incoming Calls and Outgoing Calls 3 Press the R SEND button to call the last number called 4 Press the programmable keys which are set as speed dial button Then press the Send button or Dial softkey to make the call if necessary 3 2 Answering a call Answering an incoming call 1 If User is not on another phone lift the handset to use or press the Speaker button Answer softkey to answer using the speaker phone or press the headset button to answer the headset 2 If User is on another call press the answer softkey PLANET Networking am

Enterprise HD PoE IP Phone - PLANET Technology Corporation.

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