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        User Manual - CyberPower
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1.    Trigger servers workstations to shutdown during a power event to prevent data lose or  corruption   Schedule shutdown start up reboot of the UPS via remote control   Event logging to trace UPS operational history   Data logging for analyzing power conditions   Save and restore configuration settings   Event notifications via Email  SNMP traps  and SMS   Support IPv4  TCP IP  UDP  SNMPv1  HTTP  NTP  DNS  Telnet  DHCP  SMTP  FTP protocol  Support IPv6  SNMPv3  HTTPs  SSH protocol  HW V2 0 above    Support Email Secure Authentication Protocols  SSL  TLS  HW V2 0 above    SNMP MIB available for free download   User upgradeable firmware via FTP   Bulk firmware upgrade tool via FTP   Cisco EnergyWise  HW V2 0 above    Quick installation   Support Environmental Sensor  RMCARD203 303 Only     System Requirements    A computer with a Windows or Linux Operating System  for optional PowerPanel Business  Edition Client    An Ethernet connection to an existing network   NMS  Network Management Station  compliant with SNMP  for optional NUS management     CyberPower Remote Management System    Application    CyberPower    Remote  Management Card    Remote NMS   Web    Browser       Power Cables    ween sess ee ee qerceces    Network Cables    Server Protected by Server Protected by Workstation Protected by  PowerPanel Buiness PowerPanel Buiness PowerPanel Buiness Edition  Edition Client version Edition Client version Client version       Unpacking   Inspect the Remote Management Card up
2.   192 168 26 254    Note  The   denotes a modified field                Figure 4  Setup IP Address successfully message   Method 2  Using a command prompt  1  Obtain the MAC address from the label on the Remote Management Card  Each Management  Card has a unique MAC address   The MAC address label is located on the downside of the card      2  Use the ARP command to set the IP address   Example   To assign the IP Address 192 168 10 134 for the Remote Management Card  which has a MAC  address of 00 0C 15 00 FF 99 you will type in the following in the command prompt from a PC  connected to the same network as the Remote Management Card    1  Type in    arp  s 192 168 180 134  0  C 15  0 FF 99    then press Enter     3  Use the Ping command to assign a size of 123 bytes to the IP    1  Type in    ping 192 168 10 134  1 123    then press Enter    2  If the replies are received  your computer can communicate with the IP address     To select an IP address for the Remote Management Card  please refer to Appendix 1   6    CyberPower Remote Management System    Web Interface    Login User Account  You will need to enter a User Name and Password to login to the interface  There are two user  account types   1  Administrator    Default user name  cyber    Default password  cyber  2  View only    Default username  device      Default password  cyber    The administrator can access all functions  including enable disable the view only account  The  viewer can access read only features bu
3.  Card you are setting up  Click on the Tools menu and select     Device Setup    or double click the Remote Management Card you want to configure 3    5  You can modify the IP Address  Subnet Mask  and Gateway address for the Device MAC Address  listed in the Device Network Settings window  as shown in Figure 2  The default IP Address is  192 168 20 177 and the default Subnet Mask is 255 255 255 0     Device Network Settings       Device MAC Address  00 0C 15 00 FF 99    Using DHCP      Yes  No    IP Address 192   168   10   134     Subnet Mask 255   255   255  0    Gateway 192   168   26   254                Figure 2  The Device Network setting window   5    CyberPower Remote Management System  6  Modify the IP  subnet mask or gateway address  Enter the new addresses into the corresponding  fields   7  You will need to enter a User Name and Password for the Remote Management Card in the  authentication window  as shown in Figure 3     Default user name  cyber    Default password  cyber       Authentication X       Enter the user name and password to save changes   User name       Password          OK    Cancel                        Figure 3  Authentication window     8  If the IP address change is successful  you will see a message confirming the IP set up is OK  as  shown in Figure 4     Network Settings Information        i  Setup MAC  00 0C 15 00 FF 99 OK     Power Device Network Information      Disable   IP Address   192 168 10 134  Subnet Mask  255 255 255 0  Gateway 
4.  Default Network Setting    IP  192 168 20 177  Subnet mask  255 255 255 0  DHCP  On       Unable to access the Web  Interface     1  Ensure the Http Https access is enabled   2  Ensure you can ping the RMCARD   3  Ensure you are specifying the correct URL        Unable to operate a SNMP  get set     SNMPv1  Verify the community name   SNMPvs  Verify the user profile configuration           Unable to receive traps        1  Ensure the trap types  SGNMPv1 SNMPv3  and trap receiver are  configured correctly    2  Ensure the IP address of gateway is configured correctly if the  RMCARD and NMS are on a different physical network        24       CyberPower Remote Management System   Appendix 1  IP Address Settings for CyberPower Remote  Management Card   Overview  All devices on a computer network need to have an IP address  Each device   s IP address is unique   The same address cannot be used twice  In order to assign an IP address to the CyberPower  Remote Management Card  you must determine the range of the available IP addresses  and then  choose an unused IP address to assign to the Remote Management Card     Procedures to find an IP address    1  Locate the subnet of CyberPower Remote Management Card   One way to determine the range of possible IP addresses is to view the network configuration on a  workstation  Click on  Start  and select  Run   Type    command    into the open box and click  OK    At the command prompt type    ipconfig  all    and press  Enter   The compu
5.  Item Definition  Input  Status Display the present status of the utility power supplied to the UPS   Voltage The current input voltage of the utility power   Frequency The current frequency of the utility power supplied to the UPS   Output  TE Display the present status of the output power the UPS is supplying  to connected equipment   Voliage ihe output voltage the UPS is supplying to the connected  equipment   The output frequency the UPS is supplying to the connected  Frequency    equipment   The percentage of the total UPS capacity that is being supplied to the  Load connected equipment  This is displayed as Watts in some UPS    models        Non Critical Bank    Display the present status of the NCL outlet        Battery       Status    Display the present status of the battery packs        Remaining Capacity    The percentage of the current UPS battery capacity        Remaining Runtime    How long the UPS can support its load under battery mode        System          Temperature          The temperature inside the UPS         UPS  gt Information  Provide the technical specifications of the connecting UPS        Information    Description       Model Name    The model name of the UPS        Voltage Rating    The output voltage rating  Volts  of the UPS        Working Frequency    The output frequency rating  Hz  of the UPS        Power Rating    The Volt Amp rating of the UPS        Current Rating    The output current rating  Amps  of the UPS        Load Power    The p
6.  NMS on the 192 segment   e 0 0 0 0  the default setting  or 255 255 255 255  Access by any  NMS on any segment   Access Type The allowable action for the NMS through the community and IP   Read Only Gets at anytime but cannot SETS   Write Read Gels at anytime  SETs anytime unless someone is logged in the Web  interface   Forbidden No GETS or SETS            System  gt Network Service  gt SNMPv3 Service  Allow users to enable disable SNMPv3 service  and configure the parameters of accessing through SNMPvsS service   HW V2 0 above only        Item    Definition       Allow Access    Set the SNMPv8 service to either Enable or Disable        User Name    The name to identify SNMPv3 user  The field must be 1 to 31  characters length        Authentication Password    The password used to generate the key used for authentication  The  field must be 16 to 31 characters length        Privacy Password    The password used to generate the key used for encryption  The field  must be 16 to 31 characters length        The IP address or IP address mask can be accessed by NMS  A   specific IP address allows access only by the NMS with the specified   IP Address  The 255 is regarded as the mask and the rules list as   follows    e  192 168 20 255  Access only by an NMS on the 192 168 20  segment    e 192 255 255 255  Access only by an NMS on the 192 segment    e 0 0 0 0  the default setting  or 255 255 255 255  Access by any  NMS on any segment        Authentication Type    The hash type for
7.  UPS can send  an email to users when a specific event occurs                          Item Definition  Server s IP Host Name The IP or Host Name of SMTP server used to notify users by E mail   Sender s E mail Address The context of From field shown in the e mail message sent to user   Authentication Select this option if the SMTP server needs Authentication check   Username Username used for Authentication   Password Password used for Authentication            System  gt Notifications  gt E mail Recipients  Sets up to five e mail recipients in designated email  address format  The Recipients will receive an e mail notification when Events occur     19       CyberPower Remote Management System    To add a new recipient  click New Recipient  To modify or delete an existing Recipient  click the  e mail address of that recipient  To check if SMTP setting and the email recipients are set correctly   click TEST button to check receiving status      System  gt Notifications  gt Trap Receivers  List of NMS IP as TRAP receiver and the number of  receivers can be set up to 10  The receiver will receive a SNMP trap when an event occurs     To add a new receiver  click New Receiver  To modify or delete an existing receiver  click the IP  address or name of that receiver  To check if the traps can be received correctly  click TEST button      System  gt Notifications  gt SMS Service  Short Message Service  SMS  is a communication service  used by mobile communication systems  Using stand
8.  a battery test is prohibited when the Frequency Working Mode option is set to fixed    If performing a battery test on the fixed frequency mode  a UPS fault may occur and cause the UPS  to enter Bypass mode  The frequency on Bypass mode may not be accepted and may damage the  connected equipment     The results will be reported after a battery test completes   e Last Test Date  The date the last battery test was performed   e Last Test Result  The results of the last battery test   Passed  The battery performs normally during the test   None  The UPS has never performed the battery test   Failed  The battery test results in failure   Follow the steps below if the battery test fails   Repeat the battery test and replace the batteries if the test fails again   Contact CyberPower for assistance if the battery test fails after the batteries have been  replaced     Runtime Calibration   The Runtime Calibration ensures the runtime estimate is accurate with the load and the current  battery capacity  The results show the runtime  the results  and the date of the last calibration    When a runtime calibration is initiated  the connected equipment will be run on battery power until the  batteries are completely discharged  Following the Runtime Calibration  the UPS will automatically  begin recharging the batteries     Users can click the Start button to initiate a runtime calibration  Click the Cancel button to stop the  runtime calibration  The result will be reported after a calib
9.  authentication           Privacy Type       The type for encrypting and decrypting data        18          CyberPower Remote Management System   System  gt Network Service  gt Web Service  Select Enable to allow access to the HTTP or HTTPS   HW V2 0 above only  Service and configures the TCP IP port for them  Use the    Valid Certificate    to  browse the detailed information of HTTPS Certification  use the    upload Certificate    to upload and  replace the HTTPS Certification      System  gt Network Service  gt Console Service  Selects Enable to allow access to the Telnet or  SSH  HW V2 0 above only  Service and configures the TCP IP port that Telnet or SSH uses to  communicate      System  gt Network Service  gt FTP Service  Allows users to Enable Disable the FTP server service  and configure the TCP IP port of the FTP server  21 by default       System  gt Notifications  gt Event Action  Display the event actions for each event  Users can click   on the event to modify its action  When a specific event happens  the user can be notified by the   corresponding method according to this list    e Log  Record the event in the    Event Logs       e E mail  Send an email to a specific user  An available SMTP server is necessary     e Trap  A SNMP trap sent to a specific IP address    e SMS  Send a short message to a specific mobile phone number  An available SMS service  provider is needed       System  gt Notifications  gt SMTP Server  After setting the proper SMTP server  the
10.  if the UPS wiring is not  grounded or is reversed  It is recommended to assure the UPS wiring  has ground connection first  This option should be enabled if the UPS  wiring has ground connection        Non Critical Outlet Bank       Turn Off Threshold    When supplying battery power  the UPS will power off the NCL outlet  if the remaining battery capacity is lower than this threshold        Turn off Delay Time    When supplying battery power  the UPS will power off this NCL outlet  after this delay time is met           Turn On Delay Time       When utility power is restored  the UPS will restore the output of the  NCL outlet after the delay time is met  This prevents excessive power  consumption caused by all the connected equipment rebooting at the  same time            UPS  gt Master Switch  Switch the output power of the UPS to be on or off        Item    Definition       Reboot UPS    Turn the UPS off and back on       Turn UPS Off    Turn the UPS off        UPS Sleep    This command is available under Utility Power Failure Mode  It will  make UPS under sleep mode until power is restored        Cancel Switch    Cancel a pending action to turn the UPS off        Turn UPS On    Turn the UPS on        Shutdown Sleep Delay    How long the UPS waits before it turns off in response to a  Reboot  UPS    Turn UPS off  or  UPS Sleep  command        Reboot Duration    After the UPS is turned off  Reboot Duration defines how long the UPS  waits before it turns on in response to  R
11. Cy berPower    Reliability  Quality  Value     User   s Manual    Remote Management Card    RMCARD202TAA RMCARD203TAA  RMCARD302TAA RMCARD303TAA    The Remote Management Card  allows a UPS system and environmental sensor to    be managed  monitored  and configured       Version 2 0    CyberPower Remote Management System    TABLE OF CONTENTS  Introduction ase tet czuecaw ie adeescte sntewbealecire elect bebereauambareutsteherbeteubaetud  1  Installation Guide            c cccccccccceccccececcccececcucececaccecscausececaueeces 3    Web IMIGHACE a n f    Reset to Default Setting Recover from a Lost Password       22  Firmware Upgrade             ccccccssececcceeeseeeeceeseeeeeseeeseeeeesaaeeeess 23  WHOUble  SHOO O noraa aa ecki ats 24    Appendix T ssnentestncesseneatntd aeiieieninarlinel eet 25    CyberPower Remote Management System    Introduction    Overview   The CyberPower Remote Management Card allows for remote monitoring and controlling of a UPS  attached to a network  After installing the hardware and configuring an IP address  the user can  access  monitor  and control the UPS from anywhere in the world  Simply use a web browser such  as Internet Explorer or Firefox to access your UPS  Servers and workstations can be protected by  the UPS utilizing the PowerPanel Business Edition Client version to gracefully shutdown when  signaled by the Remote Management Card     Features    Real time UPS monitoring   Remote management and configuration of UPS via Web Browser or NMS
12. PS status and environment  status  however  different product may have different items displayed     14          CyberPower Remote Management System    All items have the same definition as they are in the UPS status or environment status    e     Input min  V   The minimum input voltage of the utility power from the previous record   e     Input max  V   The maximum input voltage of the utility power from the previous record   e     Input  Hz   The current frequency of the utility power supplied to the UPS    e Output  V   The output voltage of the UPS supplying to the connected equipment    e Output  Hz   The output frequency of the UPS supplying to the connected equipment    e Load      The percentage of the total UPS power load supplying to the connected equipment   e Capacity      The percentage of the current UPS battery capacity    e Remaining Runtime  How long the UPS can support its load under battery mode    e Temperature  The current temperature of the environment    e Humidity  The current humidity of the environment      Logs  gt Graphing  This page is used to diagram the data of the Status Record  The graphing  function makes the status records easier to be analyzed        Item    Definition       Graph Period    The period used to draw the graph backward from today  The longer  period selected  the more graphing time is needed        The data used to draw the graph  The more data selected  the more       Graph Data  p graphing time is needed   Select Display Al
13. Upgrade the file B  type    ftp  gt  bin  ftp  gt  put B   RMCARD202 for ex   put cosrm2sbdata_XXX bin     10  Upgrade complete  type    ftp  gt  quit    11  The system will reboot after you type    quit     You can check to see if the firmware upgrade was successful by checking the    Firmware version    on  the  System  gt About  webpage     23    Trouble Shooting    CyberPower Remote Management System       Problem    Solution       Unable to configure the  Remote Management  Card by method 1 or  method 2 in user   s manual    1  Check the LED status  the condition is normal when the yellow   and green LEDs are both on    If green LED is off      gt  Check if the Remote Management Card is properly seated in  the UPS and the UPS power is connected to working electrical  outlet    If yellow LED is off      gt  Ensure the network connection is good     2  Ensure the PC being used is on the same network subnet as  Remote Management Card     3  Ensure the Jumper on the Reset Pin is correctly installed        Unable to ping the Remote  Management Card    1  Use method 1 and method 2 in user   s manual to get set a correct  IP address for the Remote Management Card     2  If the PC being used is on a different network subnet from the  Remote Management Card  verify the setting of subnet mask and  the IP address of gateway        Lost the user name and  password    Please refer to the    Reset to Default Setting   Recover from a Lost  Password    part in the user   s manual       
14. ardized communication protocols will allow the  interchange of short text messages between mobile devices  The system provides 4 methods to  users to choose how they want to send the messages        Information    Description       Service provider is Clickatell    Select the Clickatell option in the SMS Method field  Complete all the  account details including Username  Password and HTTP API ID  fields        Service provider accepts  HTTP GET    This specification from the SMS provider is required before using the  HTTP GET method  Select the Using HTTP GET option in the SMS  Method field  Insert the E PHONE NUMBER as recipient s mobile  phone number and the E_ PHONE_MESSAGE as event message   describe in the specification  and fill in the URL field  The expressions  will be replaced by relevant content before the Client sends a  notification to SMS provider        Service provider accepts  HTTP POST    This specification from the SMS provider is required before using the  HTTP POST method to deliver messages to SMS providers  Select  the Using HTTP POST option in the SMS Method field  Insert   E PHONE NUMBER as recipient s mobile phone number and   E PHONE MESSAGE as the event message  describe in the  specification  and fill in the POST URL and POST BODY fields  The  expressions will be replaced by the relevant content before the  Agent Client sends a notification to the SMS provider           Service provider accepts  E mail  SMTP        This specification from a SMS pro
15. dule    2  Click  Apply  to add the item to the Schedule  Click  Reset  to remove the item from the Schedule    3  Applied settings are listed in  Schedule  menu      UPS  gt Wake on Lan  This function is used to wake the PC through the network   Make sure the PC  hardware has such function supported and configures as  Enable  under BIOS   Enter the IP  address of that PC when it is on and the system will search its MAC accordingly  The maximum  number of IP that can be set is 50      UPS  gt PowerPanel Clients  Display the Information of connected PPBE  PowerPanel Business  Edition  Clients  The connection is executed by PPBE Clients and the listed clients will be removed if    disconnected for 1 hour      Envir  Following items can be displayed configured through the Envir page  RMCARD203 303  only       Envir  gt Status  Display the basic information of the environmental sensor and connected devices                          Item Definition  Information  Name The name of the environment sensor   Location The location of the environment sensor   Temperature  Current Value The current temperature of the environment        13       CyberPower Remote Management System       The highest temperature as well as the time of occurrence detected by          Maximum i  the environment sensor   Minimum The lowest temperature as well as the time of occurrence detected by  the environment sensor   Humidity       Current Value    The current humidity of the environment        The highest 
16. eboot UPS  command           Signal Clients to Shutdown       Select this option to notify PowerPanel Business Edition Clients before  UPS turning off    The Shutdown Delay for the UPS can be modified to ensure a graceful  shutdown         UPS  gt Bank Control  Display the current status of each Bank  Also  it provides on off control for the  Non Critical Outlet Bank  Outlet Index and Device Name display the device that is powered by the    specific bank        Item    Definition       Non Critical    Turn the non critical bank on off immediately           Outlet Index  Device Name       The index of outlet   Device Name on this outlet        11          CyberPower Remote Management System   UPS  gt Diagnostics  When a power failure occurs  the UPS will supply battery power to all  connected equipment immediately  The UPS must have sufficient runtime for all connected  computers to be shut down properly     The UPS Diagnostics page provides the information to verify if the UPS has sufficient battery  runtime for the connected computers to shutdown properly  Perform a complete runtime calibration  to ensure an accurate estimate of the runtime for the connected load    Battery Test   The Battery Test will force the UPS to switch to battery power for 10 seconds  This allows the user  to verify the battery conditions and provides information about the battery  including the results and  date of the last battery test  Click the Initiate button to begin a battery test    Performing
17. humidity as well as the time of occurrence detected by the                Maximum    environment sensor   vaun The lowest humidity as well as the time of occurrence detected by the  environment sensor   Contact Display the name and status  Normal Abnormal  of contacts         Envir  gt Configuration                             Item Definition  Information  Name The name used to identify the environment sensor   Location The place where the environment sensor is located   Temperature  High Threshold Upper limit for normal temperature   Low Threshold Lower limit for normal temperature   The difference between High Low Threshold and the point where the  Hysteresis    temperature state is from abnormal to normal        Rate of Change    The rate used to define abnormal change of temperature                    Unit The unit of temperature   Humidity  High Threshold Upper limit for normal humidity   Low Threshold Lower limit for normal temperature   f The difference between High Low Threshold and the point where the  Hysteresis    humidity state is from abnormal to normal        Rate of Change    The rate used to define abnormal change of humidity                    Contact  Name The name used to identify the contact   State The state used to define normal condition of the contact        Logs  gt Event Logs  Display the list of events and a brief description of each event along with the    date and time stamp      Logs  gt Status Records  This page is used to view the logs of the U
18. in use  Try another IP address until an available  address is found     Pinging 192 168 20 240 with 32 bytes of data    Reply from 192 168 20 240  bytes 32 time lt 10ms TTL 64  Reply from 192 168 20 240  bytes 32 time lt 10ms TTL 64  Reply from 192 168 20 240  bytes 32 time lt 10ms TTL 64  Reply from 192 168 20 240  bytes 32 time lt 10ms TTL 64    26    CyberPower Remote Management System       yberPower       Reliability  Quality  Value     CyberPower Systems  USA   Inc   4241 12th Avenue East  Suite 400  Shakopee  MN 55379  Phone   952  403 9500 Toll free   877  297 6937  E mail  tech cpsww com    Website  www CyberPower com    CyberPower Systems  Inc   Website  www CyberPower com    27    
19. l Nodes in Detail will display all the points along with  the line  meanwhile  moving the cursor on the point will show the  Graph Node 9 p    information of that point  If the box is not selected  the graph will show  the line only but less graphing time is needed           Launch Graph in New  Window       Click the box will open a new page showing the graph in detail         Logs  gt Maintenance  This page is used to maintain    Event Logs    and    Status Records     The  application provides information on how many events have been recorded before it is full        Item    Definition       Event Logs       Clear All    Clear the existing event logs        The Number of Events    The number of existing event logs the max number of event logs        Save Event Logs    Save the existing event logs as a txt file        Status Records       Recording Interval    Set the frequency to record the status data  A smaller interval will  provide more frequent recordings but maintain them for a shorter  period  A larger interval will provide less frequent recordings  but  maintain them for a longer period        Clear All    Clear the existing status records        Remaining Time    The remaining recordable time base on the recording interval           Save Status Records       Save the status records as a txt file        15          CyberPower Remote Management System     System  gt General  gt User Account  This page is used to configure the login account        Information Descrip
20. lying output power        9          CyberPower Remote Management System       High Low Bypass Voltage    When the UPS fault or overload occurs  the UPS will determine  whether to enter Bypass mode according to the range of thresholds  of utility voltage  If the utility voltage exceeds thresholds  the UPS will  be forbidden to enter Bypass mode and stop supplying output power        Power Restore    After utility power is restored  the UPS turns on automatically and  supplies power to the computer  If the computer BIOS is set to boot  when power restores  the computer will restart automatically  The  following settings are used to configure the UPS restore actions        Recharged Delay    When utility power is restored  the UPS will start to recharge after the  specified delay is expired        Recharged Capacity    When utility power is restored  the UPS will start to recharge after the  specified battery capacity is met        Returned Delay    When utility power is restored  the UPS will delay the restoration of  output power  This option can be used to stagger the startup time of  multiple UPSs to avoid overloading the utility power circuit or power  source  The Returned Delay will take effect every time when the UPS  restores power  This also includes the scheduling and user  controlling task        Battery       Low Battery Threshold    When the UPS supplies battery power and the remaining capacity is  lower than this threshold  the UPS will alarm        External Batte
21. o the connected equipment  This setting only comes  into effect after a restart of the UPS        Frequency Tolerance    Sets the acceptable range of the input frequency  It will be in power  failure condition if out of this tolerance        Operation       Normal    Normal working mode of the UPS        Generator Mode    If the UPS uses generator as its input power  this option should  enable the UPS to function normally  If this option is selected  the  UPS will be forbidden to enter Bypass mode or ECO mode to protect  the powered equipment        ECO Mode    On line UPS enters Economy mode  The UPS will enter Bypass  mode when the input voltage frequency is in the range of thresholds   Once the utility voltage frequency exceeds thresholds  the UPS will  supply power to its load        Manual Bypass    Determine whether to allow the UPS to enter Manual Bypass mode   If this option is selected  the UPS will be forced to enter Bypass  mode        Bypass          Qualify Bypass       No Bypass  If this option is selected  the UPS will not enter Bypass  mode and will stop supplying output power    Check Volt Frea  If the utility voltage is in range of the voltage  thresholds and the utility frequency is in range of the frequency  tolerance  the UPS will enter Bypass mode  Otherwise the UPS will  stop supplying output power    Check Volt Only  Only if the utility voltage is in the range of the  voltage thresholds  the UPS will enter Bypass mode  Otherwise the  UPS will stop supp
22. on receipt  The package should contain the following     CyberPower Remote Management Card     PowerPanel Business Edition CD with Software     Quick Installation Guide    CyberPower Remote Management System    Installation Guide    Step 1  Hardware Installation   Internal smart slot Remote Management Card   1  Remove the two retaining screws from the expansion port cover and remove the cover    2  Install the CyberPower Remote Management Card into the expansion port    3  Re install and tighten the retaining screws    4  Connect the Ethernet cable to the Ethernet connector of the CyberPower Remote Management  Card    5   Optional  To connect with the environmental sensor  use a RJ45 Ethernet cable  Connect one  end to the Universal port on the RMCARD and the other end into the sensor  RMCARD203 303    For further information  please refer to the ENVIROSENOR user   s manual        RMCARD302TAA    CyberPower Remote Management System       RMCARD303TAA    IONN    LINK Indicator LINK Indicator       Ethernet connector    RX TX Indicator    Ethernet connector Universal connector  RX TX Indicator       Universal Unk RXTX  eN RMCARD203  C                         NZ   LINK Indicator LINK Indicator  IGN     a NE  Ethemt connector Universal connector  RX TX Indicator   RMCARD302 _     a  J       Definitions for LED Indicators    Link LED color Condition    Off The Remote Management Card is not connected to the Network  or the  Remote Management Card power is off    On Yellow  The Remo
23. ower rating  Watts  of the UPS        Battery Voltage Rating    The DC voltage rating of the battery set        Firmware Version    The version number of the UPS firmware        USB Version    The version number of the UPS USB firmware       LCD Version    The version number of the UPS LCD firmware          Battery Replacement Date       The date that the batteries were last replaced  This must be set  manually and should be set after the batteries have been replaced or  when the unit is first installed  If this date has not been set  it is          8    CyberPower Remote Management System       recommended that this date should be set immediately        Non Critical Bank    The amount of the Non Critical Load        External Batteries    The amount of the external battery packs connected to the UPS           Installation Place       When clicking the    Find it    button  either the alarm will beep or the  indicators will flash to inform users of the location  This helps users to  identify a specific UPS in a multiple UPS installation         UPS  gt Configuration  Configure the parameters of the UPS        Item    Definition       Supplied Power       Voltage    Set the output voltage which is supplied to the connected equipment        Utility Power Failure  Condition       High Low Input  or  Output  Voltage  Threshold    When the utility power voltage or output voltage  according to the  UPS support  is higher lower than the threshold  the UPS will supply  battery power t
24. ration is finished or canceled     e Estimated Runtime  The estimated runtime of the batteries   e Last Calibration Elapsed Time  The elapsed time of last Runtime calibration   e Last Calibration Result  The results of the last runtime calibration   Passed  The runtime calibration is completed and the batteries are good   None  The UPS has never performed a runtime calibration   Failed  The UPS fails during the runtime calibration     12    CyberPower Remote Management System  Canceled  The calibration was interrupted   e Last Calibration Date  The last date performing the runtime calibration      UPS  gt Schedule   Sets the UPS to automatically shutdown and restart at scheduled times  one  time per day per week   The Schedule page manages scheduled shutdowns and lists all configured  schedules  Each schedule row displays the details of when the schedule will take effect and when to  perform it     One Time   The user may set a specific date and time for the UPS shutdown     Per Day   Set a specific time of the day for the UPS shutdown     Per Week   Set a specific day and time of the week for the UPS shutdown     1  Click  One Time    Per Day  or  Per Week  option and Click    Next gt  gt      Enter the date and time to  shut down the UPS  Select  Never    Immediately   or the date and time for the UPS to restore  power  Select the bank to be controlled  and click    Shutdown Clients    to set all clients to perform a  graceful shutdown  You can enter a comment for this Sche
25. rd        Item    Definition       Model Name    Model name of the Remote Management Card        Firmware Version    The version number of the current firmware installed on Remote  Management Card        Firmware Updated Date    The date the firmware was last updated        Hardware Version  MAC Address    The hardware version of the Remote Management Card   MAC address of the Remote Management Card        Save Configuration    Click Save to save the configuration to local PC  The text file will have  a default format of YYYY_MM_DD_HHMM txt           Restore Configuration       Use this function to restore a configuration that has been saved  earlier  Click Browse to the location of the saved configuration file and  click Submit        21          CyberPower Remote Management System    Reset to Default Setting   Recover from a Lost Password    To reset the CyberPower Remote Management Card to its default setting  including WEB log in user  name and password   please use the following steps            Oo ON OO A          NN         Lf pene                         RESET    RMCARD202 RMCARD203       el C of       of             RESET    RESET    RMCARD302 RMCARD303      Remove the two retaining screws on the card without turning off the UPS     Uninstall the card     Take off the jumper on the Reset pins as illustrated  the jumper is still necessary after reset     please do not lose or dispose it        Re install the card into the expansion port      Wait until the Green LED i
26. ry Pack    Set the amount of external battery packs  This allows for an accurate  runtime estimation based upon the total number of batteries              System  Set the ability of the UPS to start in the absence of input power   Cold Start When this option is enabled  the UPS can be turned on without input  power     If this option is enabled  the UPS will issue an audible alarm when  Audible Alarm    supplying battery power or output overload           Dry Relay Function       This configures the power condition for the UPS dry relay to function   when the selected condition occurs  Refer to UPS manual for further   information about advanced UPS dry relay utilization  The Dry Relay   Function provides following power conditions     1 Utility Failure  The utility power fails and the UPS is using battery  power     2 Low Battery  The battery capacity is too low to support the  connected computers to shut down     3 Alarm  The UPS is issuing the audible alarm due to the  occurrence of warning events  such as overload     4 Bypass  The UPS has switched to Bypass mode due to overload  or UPS fault     5 UPS Fault  The UPS could be malfunctioned due to hardware    10       CyberPower Remote Management System       fault  such as inverter fault  bus fault or overheated        Screen Saver Time    When no UPS button is pressed or no power event occurs during this  delay  the LCD screen will be turned off        Wiring Fault Detect    If this option is enabled  the UPS will detect
27. s directly and click Apply      System  gt Network Service  gt TCP IPv6  Display the current the IPv6 settings   e   Pv6 Interface  Displays the current IPv6 address   e IPv6 Gateway  Displays the current IPv6 gateway     e      Pv6 Configuration     e Allow Access  Set the IPv6 service to either Enable or Disable   e Router Control  The IPv6 address is assigned through the method  Stateless Address  Auto configuration  Stateless DHCPv6 or Stateful DHCPv6  which is decided by router    setting     e Manual  The IPv6 address is assigned by manual setting   e Manual IPv6 Address  Enter the IPv6 address directly and click Apply when the Manual box is    checked      System  gt Network Service  gt SNMPv1 Service  Allow users to select the NMS  defined by the IP  settings that can use the channel to control the system data access through SNMPv1 Service     17             CyberPower Remote Management System       Item    Definition       Allow Access    Set the SNMP service to either Enable or Disable        Community Name    The name used to access this community by a Network Management  System  NMS    The field must be 1 to 15 characters length        The IP address or IP address mask can be accessed by NMS  A  specific IP address allows access only by the NMS with the specified  IP Address  The 255 is regarded as the mask and the rules list as  follows                    IP e  192 168 20 255  Access only by an NMS on the 192 168 20  segment   e 192 255 255 255  Access only by an
28. s flashing  the frequency of the ON OFF flashing is one second      Uninstall the card again      Place the jumper back onto the Reset pins      Install card into the expansion port again      Tighten the retaining screws     22    CyberPower Remote Management System    Firmware Upgrade    By upgrading the Firmware  you can obtain both the new features and updates improvements to  existing functionality  There are two files to update in order to upgrade the firmware version     RMCARD202 RMCARD203 upgrade files     HW V2 0 HW V1 0    A  cposrm2sbfw_XXX bin   A  cossnmpfw_XXX bin    B  cpsrm2sbdata_XXX bin   B  cossnmpdata_XXX bin    RMCARD302 RMCARD303 upgrade files     HW V2 0 HW V1 0    A  cosrm3sbfw_XXX bin   A  cosrm302afw_XXX bin    B  cosrm3sbdata_XXX bin   B  cpsrm302adata_XXX bin    Use the following steps to upgrade the firmware     1      Download the latest Firmware  2  Extract the file to    C        3    4  Login to the CyberPower Remote Management Card with FTP command  type    Open a command prompt window     1  ftp    2  ftp gt  open    3  To  current ip of RMCARD   port   EX  To 192 168 22 126 21    4  Input USER NAME and PASSWORD  same as the administrator account in Web interface  default     cyber        cyber          Upgrade the file A  type    ftp  gt  bin  ftp  gt  put A   RMCARD202 for ex   put cosrm2sbfw_XXX bin       Upgrade complete  type    ftp  gt  quit      The system will reboot after you type    quit       Login to the FTP again as step 4     
29. t cannot change any settings     Web Content   Summary  Provide an overview of the system operation and the items that are auto refreshed   However  different model of RMCARD may have different items displayed                 Item Definition  Display the current operating condition of UPS and environment  Current Condition SRS   p    2 i  sensor   UPS Status  Battery Capacity The percentage of the current UPS battery capacity in a graph        Load The load of UPS as a percentage of available Watts in a graph        Remaining Runtime How long the UPS can support its load by battery power        System Data                                  Name The name of the equipment    Location The Location of the equipment    Contact The person to contact about this equipment    Uptime  How long the system has been working continuously  Envir   Temperature The current temperature of the environment in a graph    Humidity The current humidity of the environment in a graph   Envir Data   Name The name of the environment sensor    Location The location of the environment sensor           Recent Device Events          List the latest 5 events that occurred recently        CyberPower Remote Management System     UPS  Following items can be displayed configured through the UPS page  however  different UPS  may have different items displayed configured    UPS  gt Status  Display the basic information about the current UPS status and the items are auto                                  refreshed  
30. te Management Card is connected to the Network    TX RX LED color    Off The Remote Management Card power is off    On Green  The Remote Management Card power is on      Receiving transmitting data packet  Flash a    Reset finished       CyberPower Remote Management System    Step 2  Configure the IP address for the CyberPower Remote Management Card     Method 1  Using the Power Device Network Utility Tool   1  Install the Power Device Network Utility tool available for download on the Network Power  Management product web page at www CyberPower com or from the included CD  It is located on  the CD in the  tools network folder  Double click the    Power Device Network Utility    installation file      Setup exe    to begin the installation     2  After installation completes  run the    Power Device Network Utility     Under    All Programs     select     CyberPower Power Device Network Utility         3  The main dialog of the Power Device Network Utility Tool program is shown in Figure 1  The  configuration tool will display all CyberPower Remote Management devices present on the same  network subnet  The  Refresh  button is used to search the local network subnet again     File Tools Help    Power Devices  MAC Address IP Address Subnet Mask Gateway DHCP Name  E 00 0C 15 00 FF 99 192 168 20 177 255 255 255 0 192 168 26 254 Disable RMCARD203    4 n    e a E         Figure 1  The main window of the    Power Device Network Utility    program     4  Select the Remote Management
31. ter will display network  information as listed below     Ethernet adapter   Connection specific DNS Suffix              XXXX COM  Description                          D Link DE220 ISA PnP LAN adapter  Physical Address                  00 80 C8 DA 7A CO  DHCP Enabled                     Yes       Default Gateway                   192 168 20 1   DHCP Server    192 168 20 1   DNS Servers    211 20 71 202  168 95 1 1    2  Select an IP Address for CyberPower Remote Management Card  Verify the IP Addresses for the computer and the Remote Management Card belong to the same  subnet  Refer to the above network information  the possible IP Address for the Remote  Management Card could be 192 168 20      hereafter represents any number between 1 and 255    Similarly  if the Subnet Mask is 255 255 0 0  the IP Address for Remote Management Card could be  set up as 192 168     to reach the same subnet with the computer   To verify there is no other equipment connected to the network using the same IP Address  run     Ping 192 168 20 240    at the DOS Mode prompt when the IP Address you would like to set is  192 168 20 240  If the response is presented as below  the IP address is most likely not used and  may be available for the CyberPower Remote Management Card     Pinging 192 168 20 240 with 32 bytes of data   Request timed out   Request timed out   Request timed out   Request timed out     25    CyberPower Remote Management System  If the response is shown as below  the IP address is 
32. tion       The administrator can access full function  including enable disable    Administrator i  the Viewer account        The viewer can access the read function but cannot control or change  any settings     Viewer          This IP setting is to set the allowable IP addresses    Users who log in as Admin  Viewer  can access RMCARD web pages  Manager IP if its IP Address is in one of Admin  Viewer  Manager IPs  If you want  to access RMCARD from any IP address  you can set one of them as  0 0 0 0 or 255 255 255 255           Change Administrator account    1  Enter User Name   2  Enter Current Password for Authentication  3  Set the Manager IP  optional    4  Enter New Password   5  Enter Confirm Password   6  Click    Apply       Change Viewer account    1  Select    Allow Access    to enable the Viewer account  2  Enter the User Name   3  Set the Manager IP  optional    4  Enter New Password   5  Enter Confirm Password   6  Click    Apply        System  gt General  gt Date  amp  Time  Current Settings  Displays the current date and time on the card  and allows users to set the date and time  To set the date and time  users can choose to set  manually or by using the NTP  Network Time Protocol  server     System Time Configuration    Choose the Time Zone off your location first  and   e Using NTP server  Enter the IP address domain name of NTP servers  choose the time zone   and set the frequency to update the date and time from NTP server  Choose  Update right now   to 
33. update immediately    e Manual Setup  Enter the date and time in the designated format     16       CyberPower Remote Management System     System  gt General  gt Daylight Saving Time  Adjust the clock daylight saving time        Item    Definition       Disable    Disable DST         Tradition US DST    Start at 2 00a m  on the second Sunday in March  End at 2 00a m  on  the first Sunday in November           Manual DST       Manual DST date time rules         System  gt General  gt Identification  Assign the system   s name  contact  and location                       Item Definition  Name The name of the equipment   Contact Where the power equipment is located   Location The person to contact about this equipment         System  gt General  gt Security  Set for security setting        Item    Definition       Timeout    The period  in minutes  that the system waits before auto logging off          Secret Phrase       The Authentication Phrase used to communicate with PowerPanel  Business Edition Client         System  gt Network Service  gt TCP IPv4  Display the current TCP IP settings  IP address  Subnet  Mask  Gateway  and DNS server  This also provides the function to obtain TCP IP settings from the    DHCP server     e DHCP  Select the    Enable DHCP    option and click Apply to get IP address  Subnet Mask  and  Gateway by DHCP  Select the    Obtain DNS Address from DHCP    option and click Apply to get  the IP of DNS from the DHCP    e Manual  Enter the TCP IP setting
34. vider is required before using the  E mail to deliver the messages to SMS providers  Select the Using  E mail option in the Service Provider field  Insert   E PHONE NUMBER as recipient s mobile phone number and the   E PHONE MESSAGE as event message  describe in the  specification  Fill in the Recipient s Address  Subject and Content  The  expressions will be replaced by the relevant content before the  Agent Client sends a notification to the SMS provider         System  gt Notifications  gt SMS Recipients  Users can set up to 10 mobile phone numbers as SMS    20       CyberPower Remote Management System    recipients  The Recipients will receive a short message notification when events occur     To add a new recipient  click New Recipient  To modify or delete an existing Recipient  click the  mobile number or Name of that recipient  To test SMS settings  click TEST button and see if the test    message is correctly received      System  gt Reset Reboot  Reset or reboot the UPS        Item    Definition       Reboot RMCARD    Restart the RMCARD without turning off and restarting the UPS        Reset RMCARD    Reset the RMCARD to default setting and restart it  This action will not  turn off or restart the UPS           Reset RMCARD  TCP IP  Settings Reserved        Reset the RMCARD to default setting but reserving TCP IP settings   and restart it  This action will not turn off or restart the UPS         System  gt About  Display vital information for the Remote Management Ca
    
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