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Dr.Web Security Space

1. V Mark message as read Black and white lists amp Messages from e mails included into the white list are skipped without check for spam White list Messages from e mails included into the black list are always considered as spam Black list Ta AN ax 7 Dr Web for Outlook 7 3 2 Using Black and White Lists Black and white lists are used for messages filtration To review and edit the black and white lists click Black list or White list respectively on the Spam filter window White list Black list Messages from e mails included into the white list are skipped without vine check for spam box domain 113 Ta J i ys 7 Dr Web for Outlook 114 To add addresses 1 Click Add 2 In the Edit list window enter the address see white and black lists filling methods 3 Click OK To change addresses 1 Select the address you want to change and click Edit 2 Change the address 3 Click OK To delete addresses 1 Select the address in the list 2 Click Delete In the Black and White lists window click OK to save changes White List If the sender s address is on the white list the message is not scanned for spam But if domain name of receiver and sender addresses are matched and this domain name is specified in the white list using the sign this letter will be checked for
2. Suspicious Move to quarantine Malware Adware Move to quarantine Dialers Move to quarantine Jokes Move to quarantine Hacktools Move to quarantine Riskware Move to quarantine If check failed Move to quarantine V Check archives recommended In the Check attachments window specify the actions for different types of checked objects and also for the check failure You can also enable disable checking the archives To set actions on virus threats detection use the following options e The Infected drop down list sets the reaction to the detection of a file infected with a known virus e The Not cured drop down list sets the reaction to the detection of a file infected with a known incurable virus and in case an attempt to cure a file failed e The Suspicious drop down list sets the reaction to the 109 Ta J 1 ash 7 Dr Web for Outlook 110 detection of a file presumably infected with a virus upon a reaction of the heuristic analyzer In the Malware section set the reaction to the detection of types of unsolicited software such as e Dialers e Jokes e Riskware e Hakctools The If checked failed drop down list allows to configure actions if attachment can not be checked e g if attached file is corrupted or password protected The Check archives recommended check box allows to enable or disable checking of attached archived
3. You cannot disable self protection when in User mode It is not recommended to disable self protection If any problems occur during operation of defragmentation programs disable self protection temporarily To disable self protection e select Disable self protection in the SpIDer Agent menu e enter the text displayed in the picture or Dr Web Security Space access password The Enable self protection item will appear A To rollback to a system restore point disable self protection The Tools item opens a submenu that provides access to e License Manager e Main settings of Dr Web Security Space and particular components e Quarantine Manager Ta i ax 3 Getting Started 40 e Anti virus Network e Components statistics e Report generation wizard Before contacting Doctor Web Technical Support generate a report than indicates how your operating system and Dr Web Security Space are functioning To adjust parameters in the opened window click Report settings The report will be stored as an archive in the Doctor Web subfolder of the USERPROFILE directory The Administrative User mode item allows you to switch between full function Administrative mode and restricted User mode In User mode access to settings of components is forbidden as well as disabling of all components and self protection You need administrative rights to switch to Administrative mode This item displays when you do not
4. Switches are command line parameters that specify program settings If no switches are defined scanning is performed with the settings specified earlier or with the default settings if you have not changed them Each switch begins with a forward slash character and is separated with a blank from other switches A AN T v A A 4 Dr Web Scanner 4 5 Console Scanner Dr Web Security Space also includes Console Scanner that provides advanced settings A Console Scanner moves suspicious files to Quarantine To run Console Scanner Enter the following command lt path_to_program gt dwscancl lt switches gt lt objects gt The list of objects for scanning can be empty or contain several elements separated with blanks Switches are command line parameters that specify program settings Several parameters are divided by spaces For the full list of available switches refer to Appendix A Return codes e 0 Scanning was completed successfully infected objects were not found e 1 Scanning was completed successfully infected objects were detected e 10 Invalid keys are specified e 11 Key file is not found or does not license Console Scanner e 12 Scanning Engine did not start e 255 Scanning was aborted by user 87 A AN v Aq A 4 Dr Web Scanner 4 6 Automatic Launch of Scanning During Dr Web Security Space installation an anti virus scanning task is auto
5. messages containing HTML code are compared with a list of known patterns from the anti spam library Such comparison in combination with the data on sizes of images typically used by spammers helps protect users against spam messages with HTML code linked to online content Semantic analysis the words and phrases of a message both visible to the human eye and hidden are compared with words and phrases typical of spam using a special dictionary Anti scamming scam as well as pharming messages is the most dangerous type of spam including so called Nigerian scams loan scams lottery and casino scams and false messages from banks and credit organizations A special module of Dr Web Anti spam is used to filter scams Technical spam bounces are delivery failure messages sent by a mail server Such messages are also sent by a mail worm Therefore bounces are as unwanted as spam 95 Ta 1 ax 6 SpIDer Mail 96 6 1 Managing SpIDer Mail SpIDer Mail can be managed via the SpIDer Mail item in the context menu of the SpIDer Agent icon see SpIDer Agent About Register license My Dr Web Help SplDer Guard ge SplDer Mail Statistics SplDer Gate Settings e Parental Control Firewall Disable Updater G Scanner Disable Self protection Tools gt User mode If the Settings menu item is selected a window with SpIDer Mail settings will open read Adjusting Certain P
6. product Product name arg Appendix B Computer Threats and Neutralization Methods With the development of computer technologies and network solutions malicious programs malware of different kinds meant to strafe users become more and more widespread Their development began together with computer science and facilities of protection against them progressed alongside Nevertheless there is still no common Classification for all possible threats due to their unpredictable development character and constant improvement of applicable technologies Malicious programs can be distributed through the Internet local area networks e mail and portable data mediums Some of them rely on the user s carelessness and lack of experience and can be run in completely automatic mode Others are tools controlled by a computer cracker and they can harm even the most secure systems This chapter describes all of the most common and widespread types of malware against which products of Doctor Web are aimed Classification of Computer Threats Computer viruses This type of malicious programs is characterized by the ability to Ta J i ys Appendices implement its code into the executable code of other programs Such implementation is called infection In most cases the infected file becomes a virus carrier itself and the implemented code does not necessarily match the original Most viruses are intended to damage or destroy data on th
7. Specify rule set type Custom Enabled Action Rule name Connection type Description V _Biockpackets Block SSDP queries Outbound Deny broadcast Block packets Block listening on Inbound Deny listening o Block packets Block sending SS Outbound Deny connectin Allow packets Allow DNS queries Outbound Allow udp 53 win Edin Copy Delete For each rule in the set the following information displays Enabled Execution states for the rule Action The action for Dr Web Firewall to perform when the connection attempt is detected 144 Ta J i ax 10 Dr Web Firewall 145 e Block packets e Allow packets Rule name The rule name Connection type The party which initiates the connection e Inbound the rule is applied when someone from the network attempts to connect to the application on your computer e Outbound the rule is applied when the application on your computer attempt to connect to the network e Any the rule is applied regardless of who initiate the connection Description The rule description To configure rules 1 In the opened window specify the application for which you want the rules to apply e To add a set of rules for a user program click Browse and select the application executable file e To add a set of rules for a process click arrow on Browse choose running application and select the process 2
8. Web Security Space remote control in the context menu of the SpIDer Agent icon ca in the taskbar notification area select Tools and then select Anti virus Network item All detected connections You can review summary information about Dr Web product on selected computer If you have remote access to a computer you can manage settings enable or disable Dr Web components and start an anti virus scan H te a ese Fra EN Loins LJ ANTON WIN7EN SplDer Guard Enabled Anti spam Enabled IP 10 4 0 84 SplDer Gate Enabled URL Filter Disabled SplDer Mail Enabled Local access Disabled Firewall Enabled Enabled Self protection Last Update 10 9 2011 To access remote anti virus select a computer in the list and click Connect Enter password specified in settings of the remote anti ake virus An icon for the remote SpIDer Agent ba appears in the Windows notification area The user of the remote anti virus will be notified about remote connection The following items to configure and manage remote Dr Web Security Space are available set of components depends on which Dr Web product is installed About Register license My Dr Web Help Ta 1 ax 3 Getting Started 73 e SpIDer Guard e SpIDer Mail e SpIDer Gate e Parental Control e Firewall e Tools e Update e Enable Disable Self protection The Tools item opens a submenu that provides access t
9. g proxy arg u user arg k password Jarg param arg progress to console Attempt to get list of IP addresses from update drweb com before updating One of the following reset all reset revision to 0 for all components reset failed reset revision to 0 for failed components normal failed try to update all components including failed from current revision to newest or specified update revision try to update all components of current revision to newest if exists normal update all components Proxy server for updating lt Address gt lt port gt Username for proxy server Password for proxy server Pass additional parameters to the script lt Name gt lt value gt Print information about downloading and script execution to console exec command parameters s script Execute this script arg f func arg arg If specified execute this function in the script p param Pass additional parameters to the script lt Name gt lt value gt Ta yan A A Appendices 181 progress Print information about script execution to console to console getcomponents command parameters s version Version name arg p product Specify product to get the list of components that belong arg to this product If product is not specified all components of this version will be listed getrevisions comman
10. scan files matching the specified regular expression By default all files are scanned FULL perform a full scan of all hard drives and removable data carriers including boot sectors For Scanner only FX lt masks gt exclude from scanning files that match the mask For Console Scanner only H or show brief help For Console Scanner only HA use heuristic analysis to detect unknown threats Option is enabled by default KEY lt keyfile gt specify a license key It is necessary to use this parameter if your key file is stored outside of the Dr Web installation folder where the scanner executables reside by default the drweb32 key or another suitable file from the C Program Files DrWeb folder is used LITE perform a basic scan of random access memory boot sectors Ta J i ys Appendices 174 of all disks and startup objects Scanner also runs a check on rootkits For Scanner only LN resolve shell links Option is disabled by default LS use LocalSystem account rights Option is disabled by default MA check e mail Option is enabled by default MC lt imit gt set maximum number of cure attempts to limit unlimited by default NB do not backup cured or deleted files Option is disabled by default NI X limits usage of system resources at scanning and priority of the scanning process unlimited NOREBOOT cancel system r
11. SpIDer Mail also constantly resides in the memory The program intercepts all calls from your mail clients to mail servers via POP3 SMTP IMAP4 NNTP protocols and scans incoming and outgoing e mail messages before they are received or sent by the mail client SpIDer Mail is designed to check all current mail traffic going through a computer As a result it becomes more efficient and less resource consuming to scan mailboxes For example you can control attempts at mass distribution of a mail worm s functional copies to the addresses specified in the user address book which is performed via the worm s own mail clients You can also disable scanning of e mail files for SpIDer Guard which considerably reduces consumption of computer resources An anti virus HTTP monitor SpIDer Gate by default automatically checks incoming HTTP traffic and blocks all malware objects HTTP is used by web browsers download managers and other applications that exchange data with web servers i e those that work with the Internet SpIDer Gate resides in the computer s main memory and automatically launches upon Windows startup You can change the automatic launch mode by clearing the corresponding check box The Parental Control component is used to restrict access to both local and web resources Dr Web Firewall protects your computer from unauthorized access and prevents vital data from leaking through networks Firewall monitors connection attempts and data
12. To configure notifications 1 To receive notifications of any kind select the Enable notifications checkbox 2 Click Notification parameters The windows listing available notifications opens 3 4 3 Getting Started 44 Notification type Desktop E mail SpIDer Guard Threat detected SpIDer Gate URL is blocked Threat detected Parental Control Access to URL is blocked Access to device is blocked Internet time is expired m Work time is expired Preventive Protection Self protection state is changed Access to protected object is blocked Firewall Cannectinne waitinn fnr Firewall ta renlw m m Do not show notifications in full screen mode Display Firewall notifications on separate desktop in full screen mode Locate types of notification that you want to receive and select the corresponding checkboxes To display pop up notifications select checkboxes in the Desktop column To receive notification in you mailbox select checkboxes in the E mail column If necessary configure additional parameters Do not show Select this checkbox to hide notifications when notifications in full an application is running in full screen mode on screen mode your computer e g a game or a movie Clear this checkbox to display notification regardless on the mode Ta 2 1 ax 3 Getting Started 45 Displ
13. Windows accounts By restricting access to the local file system you can maintain the integrity of important files protect them from viruses and secure the confidentiality of stored data It is possible to restrict access to separate files or folders on local drives and external data carriers You can also completely restrict copying data to any kinds of external data carriers By controlling access to web resources you can restrict a user to view undesirable web sites e g pages on violence gambling adult content etc or allow access only to certain web sites specified in the Parental Control settings You can also connect to Doctor Web cloud services and check contents of websites in real time 123 Ta 1 ax G 9 Parental Control 124 9 1 Managing Parental Control Parental Control can be managed via the Parental Control item in the context menu of the SpIDer Agent icon see SpIDer Agent About Register license My Dr Web Help G SpIDer Guard amp SplDer Mail SplDer Gate Parental Control Statistics Firewall Updater Scanner Settings e Disable Self protection Tools gt User mode The Settings menu item gives access to the main part of the program parameters for details see Parental Control Settings If the Statistics menu item is selected a window with information on the program s operation during current session the number of blocked resources of different type
14. lt username gt DoctorWeb To clear statistics delete this file d drwebforoutlook stat statistics file is individual for each system user 119 Ta J N ax 8 SpIDer Gate 8 SpIDer Gate SpIDer Gate is an anti virus HTTP monitor By default SpIDer Gate automatically checks incoming HTTP traffic and blocks all malware objects HTTP is used by web browsers download managers and other applications which exchange data with web servers i e which work with the Internet You can configure SpIDer Gate to completely disable monitoring of incoming or outgoing traffic compose a list of applications whose HTTP traffic should always be checked or exclude certain applications from being monitored By default SpIDer Gate blocks all incoming malware objects URL filtering of malicious and unreliable Web sites is also enabled by default You can also connect to Doctor Web cloud services and check websites for virus threats in real time SpIDer Gate resides in the main memory of the computer and automatically launches upon Windows startup 8 1 Managing SpIDer Gate SpIDer Gate can be managed via the SpIDer Gate item in the context menu of the SpIDer Agent icon see SpIDer Agent The Settings item provides access to the major part of adjustable parameters of the program The Statistics item opens a window containing information about the SpIDer Gate performance within the current session The Disable Enable item allow
15. Block user activity emulation option allows to prevent any automatic changes in Dr Web Security Space operation including execution of scripts that emulate user interaction with Dr Web Security Space and are launched by the user The Protect Dr Web settings with a password option allows to s et a password that will be required to access settings of Dr Web Security Space Ta J AN ax 3 Getting Started 67 3 2 11 Restore Page On this page you can restore all Dr Web Security Space settings to their default values as well as export settings or import them Parental Control Notifications Update Anti virus Network Preventive Protection Dr Web Cloud Report Quarantine Proxy Server Language Self protection Restore SplDer Gate SplDer Mail SplDer Guard Firewall You can save product settings by exporting them to hard disk as a file If you have a previously saved configuration file you can import the settings and apply them to the product eee If any difficulties occurred after change of product settings restore default settings Ta ww ax 3 Getting Started 68 3 3 License Manager License Manager shows information from the Dr Web Security Space key files in an understandable form To open License Manager click the SpIDer Agent icon in the notification area select Tools and then select License Manager Dr Web license Please note that you can own sever
16. I will decide later Self protection Restore Privacy statement by Doctor Web Cloud Services The URL Filter Dr Web Cloud Checker allows checking addresses of web pages on Doctor Web servers in real time mode Depending on update settings information about malicious websites and URL lists used by SpIDer Gate and Parental Control may become out of date Cloud services can reliably restrict users from viewing websites of the following categories e Known infection sources Websites that are not recommended for visiting by Doctor Web specialists Websites with adult content Websites on violence 56 Ta J 1 aX 3 Getting Started 57 e Websites on weapon e Gambling websites e Websites on drugs e Websites on terrorism e Web pages with obscene language e Chats e E mail provides e Social networking sites Software Quality Improvement Program If you participate in the software quality improvement program impersonal data about Dr Web Security Space operation on your computer will be periodically sent to the company servers for example information on created rule sets for Dr Web Firewall Received information is not used to identify or contact you Click the Privacy statement by Doctor Web link to look through a privacy statement on Doctor Web website Ta 3 iw 3 Getting Started 58 ax 3 2 6 Report Page On this page you can configure keeping records in the log files of Dr Web Securi
17. If there is a high risk of you computer getting infected you can increase protection by selecting the Medium mode In this mode Dr Web Security Space blocks access to the critical objects that can be 53 Ta 1 aX 3 Getting Started potentially used by malicious software d Using this mode may lead to compatibility problems with legitimate software that uses the protected registry branches When it is required to have total control of access to critical Windows objects you can select the Paranoid mode In this mode Dr Web Security Space also provides you with interactive control over loading of drivers and automatic running of programs Custom Mode This mode allows flexible configuration of Dr Web Security Space reaction to particular events that can compromise security of your computer 1 If any problems occur during installation of important Microsoft updates or installation and operation of programs including defragmentation programs disable the corresponding options in this group Background Rootkit Scanning Anti rootkit component included in Dr Web Security Space provide options for background scanning of the operating system for complex threats and curing of detected active infections when necessary If this option is enabled Dr Web Anti rootkit constantly resides in memory In contrast to on the fly scanning of files by SpIDer Guard scanning for rootkits includes checking of autorun objects runn
18. Save l By default SpIDer Mail scans incoming messages for spam To disable the spam filter select the Do not check mail for the spam A J4 Aq A 6 SpIDer Mail mode The following headers will be added to all scanned messages e X DrWeb SpamState Yes No Yes shows that the message is spam No means that SpIDer Mail does not regard the message as spam e X DrWeb SpamVersion version version is the version of Anti spam library e X DrWeb SpamReason spam rate Spam rate includes list of evaluations on various spam criteria Express versions 5 and 6 named DRWEB VR ANTISPAM RULE is created This rule moves all messages that contain prefix SPAM in their subjects to the Deleted folder During installation with standard parameters a rule for Outlook If you use IMAP or NNTP configure your e mail client to download complete messages from the e mail server at once without previewing their headers This is important for correct operation of the spam filter Selecting the Add a prefix to the subjects of spam messages check box instructs SpIDer Mail to add a special prefix to subjects of spam messages This prefix can be specified in the field below Use of the prefix will allow you to create filter rules for spam in e mail clients which do not support filtering by headers e g MS Outlook Express Selecting the Allow Cyrillic text check box instructs the spam filter to analyze messages with Cyrillic e
19. Specify rule type e Allow all all connections will be allowed e Block all all connections will be blocked e Custom in this mode you can create a set of rules that will allow or block different connections 3 If you chose Custom type create filtering rules using the following options e To add a new rule click New The new rule is added to the end of the list e To modify a rule select it and click Edit e To add a copy of a rule select the rule and click Copy The copy is added after the selected rule Ta N ys 10 Dr Web Firewall 146 e To delete a rule select it and click Delete 4 If you selected to create or edit a rule configure rule settings in the opened window 5 Use the arrows next to the list to change the order of rules The rules are applied according to their order in the set 6 When you finish adjusting the settings click OK to save changes or Cancel to reject them Rule Settings Application filtering rules control interaction of a particular application with certain network hosts oF 4 t rul E YE D ueries General Rule name Block SSDP queries Description Deny broadcast on udp 239 255 255 250 1900 Rule settings Remote address IPv4 Equal X To add or edit a rule 1 Configure the following parameters General Rule name The rule name Ta N nN wy 10 Dr Web Firewall 147 Description The rule description State One of the followin
20. all commonly used types ACE ALZIP AR ARJ BGA 7 ZIP BZIP2 CAB GZIP DZ HA HKI LHA RAR TAR ZIP etc in containers 1C CHM MSI RTF ISO CPIO DEB RPM etc and in mailboxes of mail programs the format of mail messages should conform to RFC822 are also checked Complete Scanning of all files on logical drives and removable media P Custom r li Drag and drop files and folders here or click to select By default Dr Web Scanner uses all detection methods to detect viruses and other malicious software Information on all infected or suspicious objects displays in the table where you can manually select a necessary action 75 Ta J 1 aX 4 Dr Web Scanner The default settings are optimal for most cases However if necessary you can modify actions suggested upon threat detection by using Dr Web Scanner settings window Please note that you can set custom action for each detected threat after scan is completed but common reaction for a particular threat type should be configured beforehand 4 1 Scanning Your System Dr Web Scanner is installed as a usual Windows application and can be launched by the user or automatically see Automatic Launch of Scanning It is recommended for the scanner to be run by a user with administrator rights because files to which unprivileged users have no access including system folders are not scanned To launch Scanner Do one of the following e
21. and select Create update mirror in the opened window Specify the path to the folder where updates should be copied If your computer is connected to several networks you can specify IP address available to computers of only one network You can also specify the port for HTTP connections 3 Getting Started 51 Update settings in local network Do not create update mirror Create update mirror Path Browse Address Port 0 0 0 0 gi 8080 Ta 2 N ax 3 Getting Started 52 3 2 3 Anti virus Network On this page you can enable remote control of your anti virus from other local network computers by Anti virus Network If your computer is connected to an anti virus network you can create local update mirrors and control anti virus protection state or your computer remotely view statistics enable or disable Dr Web Security Space components and adjust their settings To prevent unauthorized access to Dr Web Security Space settings set a password for remote control rc Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications You can enable remote control of Dr Web product on your computer from other Dr Web products installed on the local area network Users who remotely access your anti virus will be able to view Update statistics enable or disable components and modify the settings of certain modules Anti virus Network Preventive Protection Dr
22. application was launched by unknown process If you are not sure that the application should be allowed to start network processes you should block this action for the application Description Allow Block Publisher Path C Print driver host for 32bit applications mico C windows splwow64 exe Microsoft Office Word WPrico C program files x86 nicrosoft office office 11 a i A You need administrative rights to create rules 10 2 Managing Dr Web Firewall Dr Web Firewall installs as a network component and loads on Windows startup If necessary you can suspend Dr Web Firewall operation review its statistics or change settings After a session under limited user account Guest is open Firewall A displays an access error message Firewall status is then displayed as inactive in SpIDer Agent However Firewall is enabled and operates with default settings or settings set earlier in administrative mode SpIDer Agent provides you with the main Dr Web Firewall Ga and configuration features Click the SpIDer Agent icon and select the Firewall group to access them 10 Dr Web Firewall 139 About Register license My Dr Web Help SplDer Guard amp SplDer Mail SplDer Gate amp Parental Control Firewall Mvv v Statistics Updater saing Scanner Disable Disable Self protection Tools User mode Statistics Dis
23. can also be used for neutralizing malicious programs However fully operable copies of these programs remain in the file system In case of the Block action all access attempts to or from the file are blocked The Rename action means that the extension of the file is renamed which makes it inoperative 190 Ta J N ah Appendices Appendix C Naming of Viruses Specialists of the Dr Web Virus Laboratory give names to all collected samples of computer threats These names are formed according to certain principles and reflect a threat s design classes of vulnerable objects distribution environment OS and applications and some other features Knowing these principles may be useful for understanding software and organizational vulnerabilities of the protected system In certain cases this classification is conventional as some viruses can possess several features at the same time Besides it should not be considered exhaustive as new types of viruses constantly appear and the classification is made more precise The full and constantly updated version of this classification is available at the Dr Web web site The full name of a virus consists of several elements separated with full stops Some elements at the beginning of the full name prefixes and at the end of it suffixes are standard for the accepted classification Below is a list of all prefixes and suffixes used in Dr Web divided into groups Prefixes Affected ope
24. connections settings i SpIDer Mail port Server address Server port SpIDer Mail port Server address Server port To remove an element from the list select it and click Remove To add a server or a group of servers to the list specify its address IP address or domain name in the Server address field and the called port number into the Server port field and click Add The localhost address is not intercepted if the asterisk is specified If necessary this address should be specified in the interception list explicitly To set up manual interception 1 In the SpIDer Mail settings window select the Application Filter page and click Change under the list of ports Ta J i ax 6 SpIDer Mail 104 2 Make up a list of resources POP3 SMTP IMAP4 NNTP servers connections to which should be intercepted Number them one after another starting from 7000 Hereinafter these numbers will be called SpIDer Mail ports 3 For every resource input the SpIDer Mail port that you assigned for the mail server into the SpIDer Mail port entry field a domain name or IP address of the server into the Server address entry field and the port number to which a connection is made into the Server port entry field and click Add 4 Repeat these actions for each resource 5 Click OK In the settings of the mail client instead of the address and port of A POP3 SMTP IMAP4 NNTP server specify the address localhost port_SpIDer
25. file is limited One serial number can be registered no more than 25 times If requests in excess of that number are sent no key file will be delivered To receive a lost key file contact Technical Support describe your problem in detail and state personal data you entered when you registered the serial number If no valid key file is found either for a license or a demo the functionality of the program is blocked 1 4 3 Renewing Registration When your license expires or the security of your system is reinforced you may need to update the license The new license should be registered with the product Dr Web Security Space supports hot license updates without stopping or reinstalling the product To renew license key files 1 Open License Manager To purchase a new license or renew an existing one you can also use your personal web page on the Doctor Web website To visit your page use the My Dr Web option in the License Manager or SpIDer Agent menu 2 If your current key file is invalid Dr Web Security Space automatically switches to the new license 18 A AN T v A A 1 Introduction 19 1 5 Detection Methods Dr Web anti virus solutions use several malicious software detection methods simultaneously and that allows them to perform thorough checks on suspicious files and control software behaviour 1 The scans begin with signature analysis which is performed by comparing file code segments to
26. files Select this check box to enable checking clear to disable For different types of objects actions are assigned separately The following actions for detected virus threats are provided Cure only for infected objects instructs to try to restore the original state of an object before infection As incurable only for infected objects means that the action specified for incurable objects will be performed Delete delete the object Move to quarantine move the object to the special Quarantine folder Skip skip the object without performing any action or displaying a notification Ta 1 aX 7 Dr Web for Outlook 111 7 3 Spam Check only 1 The Spam Filter section is available for Dr Web Security Space If your license does not support the Spam filter its settings are not available and the e mails check for spam is not performed Dr Web for Outlook checks e mails for spam by means of Dr Web Anti spam and filters the messages according to the user defined settings To configure the check for spam in the Microsoft Outlook mail application in the Tools Options Dr Web Anti virus tab in the Files Options select Dr Web for Outlook and click Add in Options button for Microsoft Outlook 2010 click Spam filter The window with spam filter settings will be opened The Spam filter window will be available only for users with A administrative rights For W
27. have administrative privileges A For instance this item displays when you log into Microsoft Windows XP operating systems as a non privileged user or when User Account Control of Windows Vista or Microsoft Windows 7 operating system is enabled Otherwise the item is hidden and SpIDer Agent menu provides access to all features Ta 1 ax 3 Getting Started 41 3 2 Main Settings A Dr Web Security Space settings are not available in User mode Centralized settings adjustment allows you to configure main Dr Web Security Space settings and settings of all its components except Scanner To configure main settings 1 Click the SpIDer Agent icon in the Windows notification area 2 Select Tools and then select Settings A settings window opens on the Main tab that contains the following pages e The Notifications page where you can configure Dr Web Security Space notification settings e The Update page where you can configure settings of Dr Web Security Space virus databases and components updating e The Anti virus Network page where you can configure Dr Web Security Space operation as part of an anti virus network e The Preventive Protection page where you can enable background scanning for rootkits and configure control of actions that may compromise security of your computer e The Dr Web Cloud page where you can connect to Doctor Web cloud services e The Report page where you can configure event l
28. information can be registered in the Dr Web for Outlook text log License validity status Malware detection reports per each detected malicious object Read write errors or errors while scanning for archives or password protected files parameters of program modules Scanner engine Dr Web virus databases Core failures License expiration notifications a message is registered in 30 15 7 3 2 and 1 days before expiration 117 Ta 2 1 aX 7 Dr Web for Outlook 118 Enabling the program logging in the Log file decreases server performance therefore it is recommended to enable logging only in case of errors occurrence in operation of Dr Web for Outlook To configure logging 1 On Dr Web Anti virus tab click Log The window of log settings will open 2 Specify the detailing level 0 5 for logging e level O corresponds to disable logging e level 5 means the maximum level of details for the program logging By default logging is disabled 3 Specify the maximum log file size in kilobytes 4 Click OK to save changes The Log window will be available only for users with administrative A rights For Windows Vista and later operating systems after clicking Log e if UAC is enabled administrator is requested to confirm program actions user without administrative rights is requested to enter accounting data of system administrator e if UAC is disabled administrator can change program settings use
29. is a utility that lets you set up and manage Dr Web Security Space components 9 Ta 1 ax 1 Introduction 1 1 About This Manual This User Manual describes installation and effective utilization of Dr Web Security Space You can find detailed descriptions of all graphical user interface GUI elements in the Help system of Dr Web Security Space which can be accessed from any component This User Manual describes how to install Dr Web Security Space and contains some words of advice on how to use the program and solve typical problems caused by virus threats Mostly it describes the standard operating modes of the program s components with default settings The Appendices contain detailed information for experienced users on how to set up Dr Web Security Space Due to constant development program interface of your installation can mismatch the images given in this document You can always find the actual documentation at http download drweb com doc 10 Ta ww ys 1 Introduction 1 2 Document Conventions The following symbols and text conventions are used in this guide Bold Green and bold Green and underlined Monospace Italic CAPITAL LETTERS Plus sign Exclamation mark Names of buttons and other elements of the graphical user interface GUI and required user input that must be entered exactly as given in the guide Names of Dr Web products and compo
30. list Delete Delete ok cancel If you wish to add a specific web site enter its full address e g www example com Access to all resources on that web site will be allowed restricted If you wish to allow restrict access to web sites which contain certain text in their address name enter that text into the field e g example means that access to example com example test com test com example test example222 ru etc will be allowed restricted If the string contains the symbol it will be considered a domain name In this case all resources on the domain will be filtered If the string also contains the symbol e g example com test then the part to the left of it will be considered the domain name and the part to the right will be allowed restricted on the domain e g example com testii template example com test22 etc will be filtered 128 Ta gt ww ax 9 Parental Control 129 2 Do one of the following e To allow access to the website click Allow e To deny access to the website click Deny 3 To delete a web resource from the list select it and click the corresponding Delete button Time Limits By default all users have unlimited access to use the computer and the Internet You can change the mode separately for each user To set time limits 1 On the User page in Parental Control settings find the account of the required user 2 Click the correspond
31. number Equals or a port range In range To apply the rule for all ports select Any 2 When you finish adjusting the settings click OK to save changes or Cancel to reject them 10 3 2 Parent processes Page On this page you can set up rules to allow or forbid processes or applications to run other applications 10 Dr Web Firewall 149 ET Parental Control SpiDerGate SpiDerMail SplDerGuard Firewall Applications Application Allow Block Path Parent processes O Services and Controller app CAWindows System32 services exe Interfaces O Windows Session Manager C Windows System32 smss exe Advanced C Windows Start Up Application p CAWindows System32 wininit exe C Unknown system process SYSTEM C Dr Web Control Service C Program Files DrWeb dwservice exe To add rule for parent process 1 Choose parent process e To add new rule for an application click New and browse for program executable e To add new rule for an already running process click arrow on New choose running application and select process 2 Set appropriate action e Block to prevent application from running other processes e Allow to permit application to run other processes New process is blocked by default When there is a rule for a parent process and the executable for A this parent process has been changed e g after update then Firewall prompts you to reconfirm the rule and approve further launched of applicatio
32. on the HDD and all files that are opened on removable media It scans these files in the same way as the Scanner but with milder options Besides SpIDer Guard constantly monitors running processes for virus like activity and if they are detected blocks these processes By default upon detection of infected objects SpIDer Guard supplied with Dr Web Security Space acts according to actions set on the Actions tab You can set the program s reaction to virus events by adjusting the corresponding settings A user can control it with the help of the Statistics window and the log file Ta 1 aX 5 SpIDer Guard 90 5 1 Managing SpIDer Guard Main tools for setting and managing in SpIDer Guard reside in its menu About Register license My Dr Web Help amp SplDer Mail Settings SplDer Gate amp Parental Control Firewall Updater Scanner b b gt Disable b Disable Self protection Tools gt User mode The Statistics menu item allows to open the Statistics window where the information on the operation of SpIDer Guard during the current session is displayed the number of scanned infected or suspicious objects virus like activities and actions taken The Settings menu item opens SpIDer Guard settings window for details see SpIDer Guard Settings The Disable item allows to temporary disable program functions for users with administrator rights only Settings and Disable
33. support options e Download and review the latest manuals and guides at http download drweb com doc e Read the frequently asked questions at http support drweb com e Browse Dr Web official forum at http forum drweb com If you have not found solution for the problem you can request direct assistance from Doctor Web Technical Support by filling in the web from in the corresponding section of the support site at http support drweb com For regional office information visit the official Doctor Web website at http company drweb com contacts moscow 196 Doctor Web 2003 2013
34. to start background installation of Dr Web Security Space with reboot after installation execute the following command C Documents and Settings drweb 800 win space xe silent yes reboot yes newer installation file exists you will be offered to download it 1 Installation Wizard checks if the installation file is the latest one If before the installation Ta 2 ww ax 2 Installing Dr Web Security Space 24 Usual Installation 1 If other anti virus software is installed on your computer the installation wizard informs you on incompatibility between Dr Web Security Space and other anti virus products and offers to remove it 2 Read the license agreement To continue installation you must accept its terms and click Next prven Thank you for choosing Dr Web Security Space 8 0 Dr Web Security Space provides multi level protection of RAM hard disks and removable devices against viruses rootkits Trojans spyware adware hack tools and other malicious programs To continue installation you must accept the License agreement and click Next Laccept the terms of License agreement Web Ltd 1992 2012 ETE 2 Installing Dr Web Security Space 25 3 In the next window you will be offered to install Dr Web Firewall Gorwen Firewall Dr Web Firewall protects your computer from unauthorized access and prevents leak of vital data through networks Install Dr Web Firew
35. transfer and helps you block unwanted or suspicious connections on both network and application levels Ta 1 ax 3 Getting Started 37 Ensuring Protection Against Virus Threats To ensure comprehensive anti virus protection we advise you to use the Dr Web Security Space components as follows Scan your computer file system with the default maximum scanning detail settings Keep default settings of SpIDer Guard Perform complete e mail scanning with SpIDer Mail Perform scanning of incoming HTTP traffic with SpIDer Gate Block all unknown connections with Dr Web Firewall Perform a periodic complete scan of your PC that coincides with when virus database updates are issued at least once a week Immediately perform a complete scan whenever SpIDer Guard has been temporarily disabled and the PC was connected to the Internet or files were downloaded from removable media Anti virus protection can only be effective if you update the virus databases and other program files regularly preferably every hour For more information read Automatic Updating A Q T AN A A v 3 Getting Started 38 3 1 SpIDer Agent After Dr Web Security Space has been installed a SpIDer Agent amp icon is added to the taskbar notification area If you hover the mouse cursor over the icon a pop up appears with information about the components that are running the date of last update and amount of virus
36. transmit the packet Packet data Packet details The Logging mode setting of the rule determines the amount of stored data On this page you can save the information to a file or clear the log To save packet filter log Click Save then enter the file name where to store the log To clear packet filter log Click Clear All information will be deleted from the log Ta J 1 ax 11 Automatic Updating 11 Automatic Updating Anti virus solutions of Doctor Web use Dr Web virus databases to detect computer threats These databases contain details and signatures for all virus threats known at the moment of the product release However modern virus threats are characterized by high speed evolvement and modification Within several days and sometimes hours new viruses and malicious programs emerge To mitigate the risk of infection during the licensed period Doctor Web provides you with regular updates to virus databases and product components which are distributed via the Internet With the updates Dr Web Security Space receives information required to detect new viruses block their spreading and sometimes cure infected files which were incurable before From time to time the updates also include enhancements to anti virus algorithms and fix bugs in software and documentation Dr Web Updater helps you download and install the updates during the licensed period 11 1 Running Updates You can run Updater in one of
37. virus protection by selecting the Move to quarantine option in the Not checked messages drop down list Files with moved messages should be checked by the scanner You can enable the mode when the deleted or moved messages are immediately deleted from the POP3 IMAP4 server For this set the Delete modified messages on server check box in advanced settings 98 Ta AN ax 6 SpIDer Mail To get access to advanced settings click Options Scan options Heuristic analysis Virus activity control Check archives E Check install packages WI ed Additional actions on messages F Insert X AntiVirus header into messages E Delete modified messages on server Scanning optimization options C_ Message scan timeout 0 seconds Maximum file size to extract o KB Maximum compression ratio g Maximum archive nesting level 0 Settings of the spam filter can be set on the Antispam page Main cme meee gece SpiDer Mail Meso elr eMac Actions Do not check mail for spam Anti spam Check mail for spam Application filter Z Allow Cyrilic text F Allow Asian text V Add the following prefix to subjects of spam messages SPAM Note SpIDer Mail adds the X DrWeb SpamState header to each checked message Use White and Black lists to ensure acceptance or blocking of messages from specific addresses Black and white lists Cancel Help
38. 4 Dr Web Firewall has detected network activity Application name Application path Digital signature Endpoint Port Direction Internet Explorer C program files internet explorer jexplore exe Microsoft Corporation tep 65 55 17 26 80 www http Outbound There are no rules for this application To process connection attempts 1 To make a decision consider the following information displayed in the notification Application name Application path Digital signature Endpoint Port Direction The name of the application Ensure that the Path to the application executable file corresponds to its usual location The full path to the application executable file and its name Digital signature of the application The protocol used and the network address the application is trying to connect to The network ports used for the connection attempt Connection type Ta N ax 10 Dr Web Firewall 2 Once you make a decision select an appropriate action e To block this connection once select Block e To allow this connection once select Allow e To open a window where you can create a new application filter rule select Create new rule In the opened window you can either choose one of the predefined rules or create your rule for application e Internet Explorer The following network access problems were detected There are no rules for this application You c
39. Click the Dr Web Scanner icon on the Desktop e Click the Scanner item in the context menu of the SpIDer Agent icon in the taskbar notification area see SpIDer Agent chapter e Click the Dr Web Scanner item in All Programs gt Dr Web directory of the Windows Start menu e Run the corresponding command in the Windows command line read Command Line Scanning Mode When Scanner launches its main window opens There are 3 scanning modes Express scan Complete scan and Custom scan Depending on the selected mode either a list of objects which will be scanned or a file system tree is displayed at the center of the window In Express scan mode the following objects are scanned e Random access memory 76 Ta J i ys 4 Dr Web Scanner e Boot sectors of all disks e Autorun objects e Boot disk root directory e Windows installation disk root directory e Windows system folder e User documents folder My documents e System temporary folder e User temporary folder If scanning process is running under administrative privileges then in this mode Scanner also checks if rootkits are present in the system If Complete scan mode is selected random access memory and all hard drives including boot sectors of all disks are scanned Scanner also runs a check on rootkits Custom scan mode allows you to select objects for scanning any folders and files and such objects as random access memory autorun objects boot s
40. Enable items are not available in User A mode To disable SpIDer Guard enter confirmation code or password if you set Protect Dr Web settings by password checkbox on the Self protection page in Dr Web Security Space Main settings Ta yan A A 5 SpIDer Guard 91 5 2 SpIDer Guard Settings The main adjustable parameters of SpIDer Guard are in the Settings panel To receive help on parameters specified on a page select that page and click Help When you finish editing the parameters click OK to save changes or Cancel to cancel the changes made Some of the most frequently changed settings of the program are described below Scanning Page By default SpIDer Guard is set in Optimal mode to scan files that are being executed created or changed on the hard drives and all files that are opened on removable media In Paranoid mode SpIDer Guard scans files that are being opened created or changed on the hard drives on removable media and network drives Selecting the Use heuristic analysis checkbox enables the heuristic analyser mode a method of virus detection based on the analysis of actions specific for viruses 5 SpIDer Guard 92 Main Parental Control S er ANETE SplDer Guard Scanning Actions Optimal recommended Paranoid F Use heuristic analysis recommended Exclusions ditional tasks Scan running programs and modules Scan install packages Scan objects on the LAN not recommende
41. HLLW worms e HLLM mail worms e HLLO viruses overwriting the code of the victim program e HLLP parasitic viruses e HLLC companion viruses The following prefix also refers to development language e Java viruses designed for the Java virtual machine Script viruses Prefixes of viruses written in different scrip languages e VBS Visual Basic Script Ta J i ys Appendices JS Java Script Wscript Visual Basic Script and or Java Script Perl Perl PHP PHP BAT MS DOS command interpreter Trojan horses Trojan a general name for different Trojan horses Trojans In many cases the prefixes of this group are used with the Trojan prefix PWS password stealing Trojan Backdoor Trojan with RAT function Remote Administration Tool a _ utility for remote administration IRC Trojan which uses Internet Relay Chat channels DownLoader Trojan which secretly downloads different malicious programs from the Internet MulDrop Trojan which secretly downloads different viruses contained in its body Proxy Trojan which allows a third party user to work anonymously in the Internet via the infected computer StartPage synonym Seeker Trojan which makes unauthorized replacement of the browser s home page address start page Click Trojan which redirects a user s browser to a certain web site or sites KeyLogger a spyware Trojan which logs k
42. Security Space Doctor Web 2003 2013 All rights reserved This document is the property of Doctor Web No part of this document may be reproduced published or transmitted in any form or by any means for any purpose other than the purchaser s personal use without proper attribution TRADEMARKS Dr Web the Dr WEB logo SpIDer Mail SpIDer Guard CureIt CureNet AV desk are trademarks and registered trademarks of Doctor Web in Russia and or other countries Other trademarks registered trademarks and company names used in this document are property of their respective owners DISCLAIMER In no event shall Doctor Web and its resellers or distributors be liable for errors or omissions or any loss of profit or any other damage caused or alleged to be caused directly or indirectly by this document the use of or inability to use information contained in this document Dr Web Security Space Version 8 0 User Manual 04 07 2013 Doctor Web Head Office 2 12A 3rd str Yamskogo polya Moscow Russia 125124 Web site www drweb com Phone 7 495 789 45 87 Refer to the official web site for regional and international office information Doctor Web Doctor Web develops and distributes Dr Web information security solutions which provide efficient protection from malicious software and spam Doctor Web customers can be found among home users from all over the world and in government enterprises small companies and nationw
43. Web Cloud Report E Enable Remote Control Change Password Quarantine Proxy Server Language Self protection Restore Ta J i aX 3 Getting Started 3 2 4 Preventive Protection Page On this page you can configure Dr Web Security Space reaction to such actions of other programs that can compromise security of your computer You can also enable background scanning of your operating system for rootkits i e malicious programs that are used for hiding changes to operating system such as running of particular processes registry changes modifications to files and folders Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications Level of suspicious activity blocking Update Antivirus Network ea A EEN PEOR 2 Bock parce bi SF main critical areas that are used by Dr Web Cloud malicious software Report Quarantine Proxy Server Language eae Default Restore Background scanning for malware that hide its presence in the system can detect this malware or if necessary promptly cure the computer J Scan computer for rootkits recommended Help l Save JI Cancel Preventive Protection Level In the default Minimum mode Dr Web Security Space disables automatic changes to system objects modification of which explicitly signifies a malicious attempt to damage the operating system It also blocks low level access to disk and protects the HOSTS file from modification
44. _Mail where port_SpIDer_Mail is the address assigned to an appropriate POP3 SMTP IMAP4 NNTP server Secure Connections You can enable scanning of data transmitted via secure protocols such as POP3S SMTPS or IMAPS To check such data select the Check encrypted traffic POP3S SMTPS IMAPS checkbox under Secure Connections If your client application a mail client that uses secure connections does not refer to the default Windows system certificate storage then you need to export Doctor Web SSL certificate Doctor Web Certificate You may need to scan data transmitted in accordance with SSL protocol For instance you can set SpIDer Mail to receive and send messages via POP3S SMTPS or IMAPS These protocols use encrypted SSL connections In order for Dr Web Security Space to scan such encrypted traffic and maintain transparent integration with some browsers and mail clients that do not refer to the Windows system certificate storage it may be necessary to import Doctor Web SSL certificate into the application certificate storages To save the certificate from the system storage for future use in third party Ta J 1 ax 6 SpIDer Mail applications click Export and select a convenient folder 105 Ta J N ys 7 Dr Web for Outlook 7 Dr Web for Outlook Dr Web for Outlook plug in performs the following functions e Anti virus check of e mail attachments transferred via SMTP POP3 and HTTP protocols
45. abilities of an O S or application to implant malicious code or perform unauthorized actions Generic this prefix is used after another prefix describing the environment or the development method to name a typical representative of this type of viruses Such virus does not possess any characteristic features such as text strings special effects etc which could be used to assign it some specific name Silly this prefix was used to name simple featureless viruses the with different modifiers in the past 194 Ta 2 ys N Appendices Suffixes Suffixes are used to name some specific virus objects e Origin this suffix is added to names of objects detected using the Origins Tracing algorithm e generator an object which is not a virus but a virus generator e based a virus which is developed with the help of the specified generator or a modified virus In both cases the names of this type are generic and can define hundreds and sometimes even thousands of viruses e dropper an object which is not a virus but an installer of the given virus 195 Ta 1 ax Appendices Appendix D Technical Support Support is available to customers who have purchased a commercial version of Dr Web products Visit Doctor Web Technical Support website at http support drweb com If you encounter any issues installing or using company products take advantage of the following Doctor Web
46. ace virus databases engine and other components e Only virus databases select to download updates to Dr Web Security Space virus databases and engine other components are not updated Update frequency You can select frequency for checking of availability of updates Ta i ax 3 Getting Started 49 Update mirror You can create an update mirror that will be used by local network computers with installed Dr Web product Update Source To select an update source click Change In the opened window select one of the following update sources e Internet recommended updates are to be downloaded from Doctor Web servers This source is used by default e Local or network folder updates are to be downloaded from a local or network folder where updates were copied To specify the path to the folder click Browse and select the required folder or enter the address manually Enter the user name and password if necessary e Anti virus Network updates are to be downloaded from a local network computer if Dr Web Security Space product is installed and update mirror is created on it 3 Getting Started 50 Update source Internet recommended Local or network folder Anti virus Network Test Start the updating process Help Ce Gea Update Mirror To allow other local network computers with installed Dr Web products to use your computer as an update source under the Update mirror click Change
47. ace when the object is quarantined e Date added the date and time when the object was moved to Quarantine Ta 1 ax 3 Getting Started 71 e Path full path to the object before it was quarantined Quarantine displays objects which can be accessed by your user account To view hidden objects open the Dr Web Security Space installation folder and run the dwgqrui exe file under a more privileged account or run Dr Web Security Space under an administrative account To manage quarantined objects 1 Select checkboxes for one or more objects that you want to manage 2 Click one of the following buttons to apply the necessary action Restore Removes the selected objects from the quarantine and restores them to their original location the folder where the object had resided before it was moved to the quarantine Use this option only when you are sure that the selected objects are not harmful Restore to Removes the selected objects from the quarantine and restores them to selected location Use this option only when you are sure that the selected objects are not harmful Delete Deletes the selected objects from the quarantine and from the system Ta N ax 3 Getting Started 72 3 5 Anti virus Network This section allows to manage version 8 0 of Dr Web Anti virus for Windows Dr Web Anti virus for Windows Servers or Dr Web Securitry Space on other computers of your network To access Dr
48. agents etc 186 Ta J i ys Appendices Spyware is secretly loaded to your system together with some other software or when browsing certain HTML pages and advertising windows It then installs itself without the user s permission Unstable browser operation and decrease in system performance are common side effects of spyware presence Adware Usually this term is referred to a program code implemented into freeware programs which perform forced display of advertisements to a user However sometimes such codes can be distributed via other malicious programs and show advertisements in internet browsers Many adware programs operate with data collected by spyware Joke programs Like adware this type of malicious programs does not deal any direct damage to the system Joke programs usually just generate message boxes about errors that never occurred and threaten to perform actions which will lead to data loss Their purpose is to frighten or annoy a user Dialers These are special programs which are designed to scan a range of telephone numbers and find those where a modem answers These numbers are then used to mark up the price of telephoning facilities or to connect the user to expensive telephone services All the above programs are considered malicious because they pose a threat to the user s data or his right of confidentiality Programs that do not conceal their presence distribute spam and different traffic anal
49. ages with suspicious objects are moved to the quarantine folder as separate files the mail program receives a notification about this this action is called moving the message e Messages that were not scanned and safe messages are passed on e All deleted or moved messages remain on the POP3 or IMAP4 server Infected or suspicious outgoing messages are not sent to the server a user is notified that a message will not be sent usually the mail program will save it 93 Ta J 1 aX 6 SpIDer Mail If an unknown virus distributing through e mail is resided on the computer the program can detect signs of a typical behavior for such viruses mass distribution By default this option is enabled SpIDer Mail uses Dr Web Anti spam which allows to scan mail for spam messages By default this option is enabled For information on settings of the spam filter refer to Adjusting Certain Program Settings The default program settings are optimal for a beginner provide maximum protection level and require minimum user interference But some options of mail programs are blocked for example sending a message to many addresses might be considered as mass distribution and mail will not be scanned for spam useful information from their safe text part becomes unavailable if messages are automatically destroyed Advanced users can modify mail scanning parameters and the program s reactions to virus events In cert
50. ain cases automatic interception of POP3 SMTP IMAP4 and NNTP connections is impossible in such situation the program allows to set up manual interception of connections Dr Web Scanner can also detect viruses in mailboxes of several formats but SpIDer Mail has several advantages e Not all formats of popular mailboxes are supported by Dr Web Scanner In this case when using SpIDer Mail the infected messages are not even delivered to mailboxes e The Scanner does not check the mailboxes at the moment of the mail receipt but either on user demand or according to schedule Furthermore this action is rather resource consuming and takes a lot of time Thus with all the components in their default settings SpIDer Mail detects viruses and suspicious objects distributed via e mail first and does not let them infiltrate into your computer Its operation is rather resource sparing scanning of e mail files can be performed without other components 94 Ta J 1 aX 6 SpIDer Mail Anti spam Dr Web Anti spam technologies consist of several thousand rules that can be divided into several groups Heuristic analysis a highly intelligent technology that empirically analyzes all parts of a message header message body and attachments if any Detection of evasion techniques this advanced anti spam technology allows detecting evasion techniques adopted by spammers to bypass anti spam filters HTML signature analysis
51. al licenses for Dr Web product All accessible licenses are presented in the list Current license 12673587 X Serial Number Owner SS Pro privatebeta tester Activation date 3 26 2012 Expiration date 3 28 2013 License file name C Program Files DrWeb 20120925185436 key Ly Online service My Dr web The Online service My Dr Web item opens your personal web page on the official Dr Web Security Space website This page gives information about your license period of usage serial number allows to renew your license contact Technical Support etc To start the registration procedure for receiving the key file from Doctor Web servers click Get new licence and select from Internet in the drop down menu That launches key file obtaining Ta i ax 3 Getting Started 69 To add a key file 1 Click Get new licence In the drop down menu select from file 2 Select the file in a standard window 3 Dr Web Security Space starts using the key file automatically If you received a key file during installation or in the distribution kit complete set installation of a key file is made automatically and does not demand any additional actions To delete a key file from a list select it and click Delete current licence Last used key cannot be removed By default the license key file should be located in the Dr Web A Security Space installation folder Dr Web Security Space verifies the file regularl
52. all User Manual 2 Installing Dr Web Security Space 26 4 On this step you are prompted to connect to Dr Web cloud services that allow to check Web sites using the newest information Dr Web Cloud You can connect to Dr Web cloud services It allows to check web sites on Doctor Web servers in real time using the newest information on insecure resources In turn data about Dr Web operation on your computer will be automatically sent to Doctor Web servers The information obtained from your computer will not be used for your identification or to contact you Privacy statement I want to connect to services recommended Iwill decide later Doctor Web Ltd 1992 2012 Ta i aX 2 Installing Dr Web Security Space 27 5 On this step the installation wizard informs you that a key file is required for Dr Web Security Space operation There are two types of key files license and demo key file Do one of the following actions e if a key file is present on the hard drive or removable media click Browse and select the key file in the appeared dialog window e if you want to receive a key file during the installation select Receive key file during installation e if you want to continue the installation and use a temporary key file select Receive key file later Updating is not available until you have installed license or demo key file Click Next Dren Reg
53. an allow block or customize application network access You can choose either one of predefined rules or create your own application rule Application name e Internet Explorer Application path C program tiles jnternet explorer jexplore exe Digital signature Microsoft Corporation Address top 207 46 16 233 Port 80 www http Direction Outbound Apply predefined rule Allow network connection for application on port 80 www http 5 Create custom rule 3 Click OK Dr Web Firewall executes the selected action and closes the notification window In cases when connection was initiated by a trusted application an application with existing rules but this application was run by an unknown parent process a corresponding notification will be prompted 135 10 Dr Web Firewall nslookup Dr Web Firewall has detected network activity Application name nslookup Application path C windows system32 nslookup exe Digital signature Microsoft Corporation Endpoint udp 192 168 109 2 Port 53 domain Direction Outbound To set parent processes rules 1 Consider the information about parent process displayed in the notification e To block this connection once select Block e To allow this connection once select Allow e To open a window where you can create a new application filter rule select Create new rule In the opened window you can either choose one of the predefined rules or cre
54. apllications you have control over Dr Web Firewall reaction When a user application or operating system attempts to connect to a network Dr Web Firewall checks if there is a filtering rule set for the application If there are no filtering rules Dr Web Firewall prompts you to select a temporary solution or create a rule which will be applied each time Dr Web Firewall detects this type of connection This mode is used by default Restricted Access Mode In this mode Dr Web Firewall blocks all unknown connections to network resources including the Internet automatically When a user application or operating system attempts to connect to a 160 Ta J i ax 10 Dr Web Firewall network Dr Web Firewall checks if there is a filtering ruleset for the application If there are no filtering rules Dr Web Firewall blocks network access for the application without displaying any notification to the user If there are filtering rules for the application Dr Web Firewall processes the connection according to the specified actions Free Access Mode In this mode Dr Web Firewall allows all unknown applications to access network recourses including the Internet No notification on access attempt is displayed Advanced Settings Select the Allow loopback interface checkbox to allow all applications on you computer to interconnect i e allow unlimited connections between application installed on your computer For this type of c
55. arantine on this data Restore storage recommended Self protection Run Quarantine Manager To limit Quarantine size 1 To set maximum Quarantine size on a particular drive select the drive in the list 2 In the Maximum usage of selected drive list select a required restriction The upper allowance of the Quarantine size is counted as a percentage of total disk space for several logical drives this size counts for every drive which include the Quarantine folder The 100 value means unlimited Quarantine folder size Ta J i ax 3 Getting Started 62 To empty Quarantine 1 To remove all quarantined files on a particular drive select the drive in the list 2 Click Remove and confirm the deletion when prompted Use Advanced settings to select the mode of isolating infected objects detected at portable data carriers By default detected threats are moved to the Quarantine folder on this data carrier without being encrypted The Quarantine folder is created on portable data carriers only when they are accessible for writing The use of separate folders and omission of encryption on portable data carriers prevents possible data loss Ta J N ax 3 Getting Started 63 3 2 8 Proxy Server Page On this page you can specify connection parameters for Dr Web Security Space components 2 Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall i 2 Specify one or more proxy serve
56. ass exe 524 C mONsResponder exe 1336 F miranda32 exe 4744 Z services exe 476 W Skype exe 2864 C svchost exe 296 O svchost exe 3492 M svchost exe 3840 x Direction Protocol Local Address Remote Address Seje Listening TCPv4 127 0 0 1 49215 0 0 0 0 0 Inbound TcPv4 127 0 0 1 49215 127 0 0 1 49216 Outbound TOPv4 127 0 0 1 49216 127 0 0 1 49215 m OUTLOOK EXE 4140 p gt gt gt gt L ro gt gt gt gt b 4 m r For each application the following information on active connection is available Name Direction Protocol Local address Remote address The name of the application The party which initiated the connection e Inbound the rule is applied when someone from the network attempted to connect to the application on you computer e Outbound the rule is applied when the application on your computer attempted to connect to the network e Listening the rule is applied when the application on your computer is awaiting for a connection attempt from the network The protocol used to transmit data The protocol and host address from which comes an attempt to connect The protocol and host address to which the connection is attempted A AN 1 v A A 10 Dr Web Firewall 164 Sent The number of bytes sent through this connection Received The number of bytes received through this connection In the active connections stati
57. ate your rule for parent process 10 Dr Web Firewall 137 Firefox The following network access problems were detected The network application was launched by unknown process If you are not sure that the application should be allowed to start network processes you should block this action application Description Allow Block Publisher Path Windows Explorer Wrico C windows explorer exe Z userinit Logon Application Q miao C windows system32 userinit exe Windows Logon Application Wrico C windows system32 winlogon exe C Windows Session Manager a Wrico C windows system32 smss exe Z system na system 2 Click OK Dr Web Firewall executes the selected action and closes the notification window When unknown process was run by another unknown process a notification will display corresponding details If you click Create new rule the new window will appear allowing you to create new rules for this application and it s parent process 7 os 10 Dr Web Firewall 138 a Windows host process Rundll32 The following network access problems were detected There are no rules for this application You can allow block or customize application network access You can choose either one of predefined rules or create your own application rule Apply predefined rule Allow network connection for application on port 389 dap Create custom rule The network
58. ations page and do one of the following e to add a new set of rules click New e to edit an existing set of rules select the rule set in the list and click Edit e to add a copy of existing set of rules select the rule set and click Copy The copy is added after the selected rule set e to delete all rules for an application select the appropriate rule set and click Delete If you created a blocking rule for a process or set Block unknown A connections mode on Advanced page and then disabled the rule or changed the work mode the process will be blocked till it s next attempt to establish connection Application Rules The New application rule set or Edit rule set window lists types Ta N ax 10 Dr Web Firewall of the filtering rule for application or process and also a rule set if the Custom type is selected You can change rule type configure the list by adding new rules for the application or modifying existing rules and the order of their execution The rules are applied according to their order in the set When Dr Web Firewall is operating in learning mode you can start creating a new rule directly from the windows with notification on an unknown connection attempt To open this window In the Dr Web Firewall settings window select the Applications page and click New or select an application and click Edit Specify application or process to create rule set for C Windows System32 svchost exe
59. ay Firewall Select this checkbox to display notifications notification on from Firewall on a separate desktop when separate desktop some application is running in full screen mode in full screen mode on your computer a game or a movie Clear this checkbox to display notification on the same desktop where an application is running in the full screen mode If you selected one or more e mail notifications configure sending e mails from your computer 5 After editing click OK to save the changes or Cancel to cancel them To configure e mail notifications 1 Make sure that the Enable notifications checkbox and all the necessary e mail notifications are selected in the Notification parameters window are selected 2 Select the Send notifications by e mail checkbox 3 Click E mail settings The window with e mail parameters opens 3 Getting Started Address SMTP Server Login Password None z nA Help Send test message OK 4 Specify the following parameters Address Enter an e mail address where to send the notifications SMTP Server Enter the outgoing SMTP server for Dr Web Security Space to use when sending e mail notifications Port Enter the port for Dr Web Security Space to use when connecting to the e mail server Login Enter the login for Dr Web Security Space to use when connecting to the e mail server Password Enter the password to the login that should be used when c
60. cted Threats 4 3 Scanner Settings 4 4 Scanning in Command Line Mode 4 5 Console Scanner 4 6 Automatic Launch of Scanning SpIDer Guard 5 1 Managing SpIDer Guard 5 2 SpIDer Guard Settings SpIDer Mail 6 1 Managing SpIDer Mail 6 2 SpIDer Mail Settings Dr Web for Outlook 7 1 Configuring Dr Web for Outlook 7 2 Threat Detection 7 2 1 Types of Threats 7 2 2 Configuring Actions 61 63 65 66 67 68 70 72 75 76 79 81 86 87 88 89 90 91 93 96 97 106 106 108 108 108 5 y AN aX 6 7 3 Spam Check 111 7 3 1 Configuring Spam Filter 111 7 3 2 Using Black and White Lists 113 7 4 Logging 116 7 4 1 Event Log 116 7 4 2 Debug Text Log 117 7 5 Statistics 119 8 SpIDer Gate 120 8 1 Managing SpIDer Gate 120 8 2 SpIDer Gate Settings 121 9 Parental Control 123 9 1 Managing Parental Control 124 9 2 Parental Control Settings 125 10 Dr Web Firewall 133 10 1 Training Dr Web Firewall 133 10 2 Managing Dr Web Firewall 138 10 3 Firewall Settings 141 10 3 1 Applications Page 142 10 3 2 Parent processes Page 148 10 3 3 Interfaces Page 150 10 3 4 Advanced Page 159 10 4 Event Logging 162 10 4 1 Active Applications 162 10 4 2 Application Filter Log 164 10 4 3 Packet Filter Log 167 11 Automatic Updating 169 y AN aX 11 1 Running Updates Appendices Appendix A Command Line Parameters The Scanner and Console Scanner Parameters Dr Web Updater Command Line Parameters Ap
61. d Scan removable media Block autoruns from removable media Ad m m o E m User Manual Ta J 1 ys 6 SpIDer Mail 6 SpIDer Mail By default SpIDer Mail for Windows is included into the set of installed components constantly resides in the memory and automatically reloads at Windows startup You can disable the automatic launch mode in SpIDer Agent settings By default the program automatically intercepts all calls of any mail programs on your computer to POP3 servers on port 110 to SMTP servers on port 25 to IMAP4 servers on port 143 and to NNTP servers on port 119 Any incoming messages are intercepted by SpIDer Mail before they are received by the mail client They are scanned for viruses with the maximum possible level of detail If no viruses or suspicious objects are found they are passed on to the mail program in a transparent mode as if it was received immediately from the server Similar procedure is applied for outgoing messages before they are sent to servers By default the program s reaction upon detection of infected incoming messages as well as messages that were not scanned e g due to their complicated structure is as follows e Messages infected with a virus are not delivered the mail program receives an instruction to delete this message the server receives a notification that the message had been received this action is called deletion of the message e Mess
62. d parameters s version Version name arg n Component name component arg uninstall command parameters n Name of the component that should be uninstalled component arg progress Print information about command execution to console to console Ta 5 N aX Appendices 182 param arg e add to exclude Pass additional parameters to the script lt Name gt lt value gt Components to be deleted Updating of this components will not be performed keyupdate command parameters m md5 arg o output arg b backup g proxy arg u user arg k password Jarg progress to console MD5 hash of previous key file Output file name to store new key Backup of old key file if exists Proxy server for updating lt Address gt lt port gt Username for proxy server Password for proxy server Print information about downloading to console download command parameters zones arg key dir arg progress to console g proxy arg Zone description file Directory where key file is located Print information about command execution to console Proxy server for updating lt Address gt lt port gt Ta ww ys Appendices 183 u user arg Username for proxy server k password Password for proxy server Jarg s version Version name arg p
63. duled and checks the computer for viruses There is also a command line version Dr Web Console Scanner for Windows e SpIDer Guard for Windows is an anti virus guard The program resides in the main memory checks files and memory on the fly and detects virus like activity e SpIDer Mail for Windows Mail Guard is an anti virus guard for e mail The program intercepts calls sent from mail clients to mail servers through POP3 SMTP IMAP4 NNTP protocols IMAP4 stands for IMAPv4revi and detects and neutralizes mail viruses before a mail message is received by the mail client or before a mail message is sent to the mail server Ta 1 ax 1 Introduction SpIDer Mail uses Anti spam to scan mail for spam messages Dr Web for Outlook is a plug in that checks Microsoft Outlook mail boxes for viruses and spam SpIDer Gate is an HTTP monitor By default SpIDer Gate automatically checks incoming HTTP traffic and blocks all malware objects The Parental Control component is used to restrict access to devices various local and network resources and allows to set custom time limits on using your computer and the Internet for different Windows accounts Dr Web Firewall protects your computer from unauthorized access and prevents vital data from leaking through networks Dr Web Updater allows registered users to receive updates of the virus database and other program files as well as automatically install them SpIDer Agent
64. e and blocks Dr Web components If the key is blocked contact the dealer from which you purchased Dr Web Security Space After the key file is successfully verified Updater downloads and 170 Ta 1 ax 11 Automatic Updating installs all updated files automatically according to your version of Dr Web Security Space If your subscription terms allow upgrade to newer software versions Updater also downloads and installs a new version of Dr Web Security Space when released After an update of Dr Web Security Space executable files or libraries a program restart may be required In such cases Updater displays an appropriate warning A Scanner SpIDer Guard and SpIDer Mail start using the updated databases automatically When the Updater is launched in the command line mode the command line parameters can be used see Appendix A 171 Ta J 1 ax Appendices Appendices Appendix A Command Line Parameters Additional command line parameters switches are used to set parameters for programs which can be launched by opening an executable file This relates to Scanner Console Scanner and to Dr Web Updater The switches can set the parameters unavailable in the configuration file and have a higher priority then the parameters which are specified in it Switches begin with the forward slash character and are separated with blanks as other command line parameters The Scanner and Console Scann
65. e provides full functionality of the software but has a limited duration 30 days if it is a promotion license key file 3 months Demo key files for the same computer cannot be obtained more often than once in four months For a promotion license key file only once a year Ta J N ys 1 Introduction 15 e Temporary key file is used if you do not install a license or demo key file during installation This key file provides full functionality of Dr Web Security Space components however updating is not available until you have installed license or demo key file Furthermore the My Dr Web and Update items of SpIDer Agent menu will be inaccessible A valid license key file satisfies the following criteria e License is not expired e All anti virus components required by Dr Web Security Space are licensed e Integrity of the license key file has not been violated If any of the conditions are violated the license key file becomes invalid and Dr Web Security Space stops detecting and neutralizing malicious programs 1 4 2 Obtaining Key File You can receive key files in one of the following ways During installation e Via manual product registration on the official Doctor Web website Within the product distribution kit On a separate data carrier provided by the seller Key files received during installation or within the installation kit are installed automatically You need to install key
66. e Check of e mail attachments transferred via SSL encrypted connections e Spam check e Detection and neutralizing of malicious objects e Malware detection e Heuristic analysis for additional protection against unknown viruses 7 1 Configuring Dr Web for Outlook You can configure Dr Web for Outlook plug in operation and review statistics at the Microsoft Outlook mail application in the Tools Options gt Dr Web Anti virus tab in the Files Options select Dr Web for Outlook and click Add in Options button for Microsoft Outlook 2010 d The Dr Web Anti virus tab of Microsoft Outlook parameters are active only if user has permissions to change these settings On Dr Web Anti Virus tab the current protection status is displayed enabled disabled The tab provides access to the following program functions e Log allows to configure the program logging e Check attachments allows to configure the e mails check and to specify the program actions for the detected malicious objects e Spam filter allows to specify the program actions for spam and to create black and white lists of e mail addresses 106 7 Dr Web for Outlook 107 e Statistics allows to review the number of checked and processed objects General e Dr Web Anti virus enabled Anti virus and anti spam check Infected attachments may present a threat to your information security Check attachments Spam message
67. e methods for the most reliable protection of computers and networks using flexible user friendly settings and a comprehensive approach to security assurance The main actions for neutralizing malicious programs are Cure an action applied to viruses worms and trojans It implies deletion of malicious code from infected files or deletion of a malicious program s functional copies as well as the recovery of affected objects i e return of the object s structure and operability to the state which was before the infection if it is possible Not all malicious programs can be cured However products of Doctor Web are based on more effective curing and file recovery algorithms compared to other anti virus manufacturers Move to quarantine an action when the malicious object is moved to a special folder and isolated from the rest of the system This action is preferable in cases when curing is impossible and for all suspicious objects It is recommended to send copies of such files to the virus laboratory of Doctor Web for analysis Delete the most effective action for neutralizing computer threats It can be applied to any type of malicious objects Note that deletion will sometimes be applied to certain files for which curing was selected This will happen if the file contains only malicious code and no useful information E g curing of a computer worm implies deletion of all its functional copies Block rename these actions
68. e system Viruses which infect files of the operating system usually executable files and dynamic libraries and activate upon launching of the infected file are called file viruses Some viruses infect boot records of diskettes and partitions or master boot records of fixed disks Such viruses are called boot viruses They take very little memory and remain ready to continue performing their tasks until a system roll out restart or shut down occurs Macroviruses are viruses which infect documents used by the Microsoft Office and some other applications which allow macro commands usually written in Visual Basic Macro commands are a type of implemented programs macros written in a fully functional programming language For instance in Microsoft Word macros can automatically initiate upon opening closing saving etc a document A virus which has the ability to activate and perform the tasks assigned by the virus writer only when the computer reaches a certain state e g a certain date and time is called a memory resident virus Most viruses have some kind of protection against detection Protection methods are being constantly improved and ways to overcome them are developed Encrypted viruses for instance cipher their code upon every infection to hamper their detection in a file boot sector or memory All copies of such viruses contain only a small common code fragment the decryption procedure which can be used as a virus si
69. eboot or shut down after scanning For Scanner only NT check NTFS streams Option is enabled by default OK display the full list of scanned objects showing OK for clean files Option is disabled by default P lt prio gt priority of the current scanning task 0 the lowest L low N general Priority by default H high M maximal PAL lt evel gt maximum pack level Value is 1000 by default RA lt file log gt append the specified file with the current scanning report By default report is not generated RP lt file log gt rewrite the specified file with the current scanning report By default report is not generated Ta 1 ax Appendices RPC lt secs gt Dr Web Scanning Engine connection timeout Timeout is 30 seconds by default For Console Scanner only RPCD use dynamic RPC identification For Console Scanner only RPCE use dynamic RPC endpoint For Console Scanner only RPCE lt name gt use specified RPC endpoint For Console Scanner only RPCH lt name gt use specified host name for remote call For Console Scanner only RPCP lt name gt use specified RPC protocol Possible protocols Ipc np tcp For Console Scanner only QL list quarantined files on all disks For Console Scanner only QL lt ogical_drive_name gt list quarantined files on the specified drive letter For Console Scanner onl
70. eckbox If you want to have access to data on specific USB data storage devices regardless this setting you can list devices access to which will be always allowed To do this click White list this button is enabled only if the checkbox is set Main Parental Control S PEACE C 0 10 Mes E ETT e CT Users F Block access to data on portable data storages USB flash floppy CD DVD ZIP drives etc Access Control White list 0 E Block data transfer over network LAN and the Internet Protected object Ask Block Add 2g Help Ta J 1 ax 9 Parental Control To configure list of restricted objects 1 2 3 Select the Restrict access to the selected objects checkbox Click Add and select the type of object You can limit access to a file or folder as well as a particular device or a whole class of devices Access restrictions for a class of devices has a higher priority than restrictions for a particular device For instance if you block access to all removable media then an existing rule for a certain flash drive will become ineffective Add the object to the list and do one of the following to set the restriction method e Select Ask to display a prompt when Parental Control detects an attempt to access the object In the prompt you will be able to select a reaction e Select Block to forbid access to the object automatically To add other objects and folders to the li
71. ectors etc To start scanning selected objects click Start scanning 4 Dr Web Scanner 78 Scanning objects amp Boot sectors of all disks Random access memory amp Boot disk root folder eG Autorun objects Ge Windows system folder User documents folder My Documents a eG Temporary files m amp System restore points 7 B Rootkits J Drag and drop files and folder here for checking or click to select To adjust main scanning options click W on the toolbar Start scanning When scanning starts Pause and Stop buttons become available You can do the following e to pause scanning click Pause button To resume scanning after pause click Resume button e to stop scanning click Stop button A The Pause button is not available at scanning processes and RAM Ta 1 ax 4 Dr Web Scanner 4 2 Neutralizing Detected Threats By default if known viruses or computer threats of other types are detected during scanning Dr Web Scanner informs you about them You can neutralize all detected threats at once by clicking Neutralize In this case Dr Web Scanner applies the most effective actions according its configuration and threat type Threats to your security can be neutralized either by restoring the original state of each infected objects curing or when curing is impossible by removing the infected object completely from your operating sys
72. ects including object in the Autorun folder system ini files and Windows registry TR check system restore points W lt sec gt maximum time to scan unlimited sec WCL drwebwcl compatible output For Console Scanner only X S R set power state shutDown Reboot Suspend Hibernate with reason R for shutdown reboot Action for different objects C cure Q move to quarantine D delete I ignore R inform Ris available for Console Scanner only R is set by default for all objects in Console Scanner AAD X action for adware R possible DQIR AAR X action for infected archives R possible DQIR 176 Ta AN ys Appendices 177 ACN X action for infected installation packages R possible DQIR ADL X action for dialers R possible DQIR AHT X action for hacktools R possible DQIR AIC X action for incurable files R possible DQR AIN X action for infected files R possible CDQR AJK X action for jokes R possible DQIR AML X action for infected e mail files R possible QIR ARW X action for riskware R possible DQIR ASU X action for suspicious files R possible DQIR Several parameters can have modifiers that clearly enable or disable options specified by these keys For example AC option is clearly disabled AC AC option is clearly enabled These modifiers can be useful if option was enabled or disab
73. er Parameters AA apply actions to detected threats automatically Only for Scanner AR check archives Option is enabled by default AC check installation packages Option is enabled by default AFS use forward slash to separate paths in archive Option is disabled by default ARC lt ratio gt maximum archive object compression If the compression rate of the archive exceed the limit scanner neither unpacks not scans the archive unlimited ARL lt eve gt maximum archive level unlimited ARS lt size gt maximum archive size If the archive size exceed the limit scanner neither unpacks nor scans the archive unlimited KB ART lt size gt minimum size of file inside archive beginning from 172 Ta J i ax Appendices 173 which compression ratio check will be performed unlimited KB ARX lt size gt maximum size of objects in archives that should be checked unlimited KB BI show information on Dr Web virus databases Option is enabled by default DR scan folders recursively i e scan subfolders Option is enabled by default E lt engines gt perform scanning in specified number of threads FAST perform an express scan of the system For Scanner only FL lt path gt scan files listed in the specified file FM lt masks gt scan files matching the specified masks By default all files are scanned FR lt regexpr gt
74. esides a rootkit can conceal tasks of other programs registry keys folders and files It can be distributed either as an independent program or a component of another malicious program A rootkit is basically a set of utilities which a cracker installs on a system to which she had just gained access There are two kinds of rootkits according to the mode of operation User Mode Rootkits UMR which operate in user mode intercept functions of the user mode libraries and Kernel Mode Rootkits KMR which operate in kernel mode intercept functions on the level of the system kernel which makes it harder to detect Hacktools Hacktools are programs designed to assist the intruder with hacking The most common among them are port scanners which detect vulnerabilities in firewalls and other components of the computer s protection system Besides hackers such tools are used by administrators to check the security of their networks Occasionally common software which can be used for hacking and various programs that use social engineering techniques are designated as among hacktools as well Spyware This type of malicious programs is designed to perform monitoring of the system and send the gathered information to a third party creator of the program or some other person concerned Among those who may be concerned are distributors of spam and advertisements scam agencies marketing agencies criminal organizations industrial espionage
75. etes the procedure of obtaining a key file starts On its completion Dr Web Security Space automatically downloads and installs a license key file 16 Ta J 1 aX 1 Introduction The key file can be delivered as a key file or an archive containing such a file A user can receive a key file via the Dr Web Updater during installation or the first update The utility registers the program after the serial number is provided on the official website and receives the key file This procedure is available only for Dr Web programs that protect individual workstations Without a serial number a user can only receive a demo key file See Receiving key file It is recommended to keep the key file until it expires If you re install a product or install it on several computers you do not have to register the serial number again you can use the key file received during the first registration d Demo key file can be used only on the computer on which it was registered 17 Ta 1 ax 1 Introduction Subsequent Registration If a key file is lost you must register again by inputting the personal data you provided during the previous registration You may use a different e mail address In this case the key file will be sent to the address specified When recovering a demo key file you will receive the same key file as you received during the previous registration The number of times you can request a key
76. euristics analyzer may commit type I or type II errors i e it may omit viruses or raise false alarms While performing any of the aforementioned checks Dr Web anti virus solutions use the most recent information about known malicious software As soon as Doctor Web Virus Laboratory Ta J N ax 1 Introduction experts discover new threats they issue an update on virus signatures behaviour characteristics and attributes In some cases updates can be issued several times per hour Therefore even if a brand new virus passes through the Dr Web resident guards and penetrates the system then after update the virus is detected in the list of processes and neutralized 20 Ta J 1 ax 1 Introduction 1 6 How to Test Anti virus The European Institute for Computer Anti Virus Research EICAR Test File helps test the performance of anti virus programs that detect viruses using signatures For this purpose most anti virus software vendors generally use a standard test com program This program was specially designed to let user test the reaction of newly installed anti virus tools that detect viruses without compromising the security of their computers Although the test com program is not actually a virus it is treated by the majority of anti viruses as if it were one Upon detecting this virus Dr Web Security Space reports the following EICAR Test File Not a Virus Other anti virus tools alert users in a sim
77. ey strokes it may send collected data to a malefactor AVKill terminates or deletes anti virus programs firewalls etc KillFiles KillDisk DiskEraser deletes certain files all files on drives files in certain directories files by certain mask etc DelWin deletes files vital for the operation of Windows OS FormatC formats drive C FormatAll formats all drives KillMBR corrupts or deletes master boot records MBR KillCMOS corrupts or deletes CMOS memory 193 Ta J i ys Appendices Tools for network attacks Nuke tools for attacking certain known vulnerabilities of operating systems leading to abnormal shutdowns of the attacked system DDoS agent program for performing a DDoS attack Distributed Denial Of Service FDoS synonym Flooder programs for performing malicious actions in the Internet which use the idea of DDoS attacks in contrast to DDoS when several agents on different computers are used simultaneously to attack one victim system an FDoS program operates as an independent self sufficient program Flooder Denial of Service Malicious programs Adware an advertising program Dialer a dialer program redirecting modem calls to predefined paid numbers or paid resources Joke a joke program Program a potentially dangerous program riskware Tool a program used for hacking hacktool Miscellaneous Exploit a tool exploiting known vulner
78. files received in any other way Ta 2 1 ax 1 Introduction To acquire key files via manual registration 2 5 To register and download key files a valid Internet connection is required To receive a license key file a product serial number is required Without a serial number you can only receive a demo key file during installation Launch an Internet browser and go to the site specified on the product registration card supplied with your copy of the product Fill in the registration form Enter the serial number found on the registration card The license key file is archived and sent to the e mail address you specified in the registration form After registration you can also download the license key file from the registration page Windows operating systems extract files from ZIP archives automatically You do not need to purchase or install additional software Install the key file To acquire key files during installation idle 1 2 To register and download key files a valid Internet connection is required Before installation ensure that your computer is connected to the Internet You can receive a demo key file during the registration procedure Start the installation procedure See Installation Procedure In the License Key file step select Receive Key file during installation Follow instructions to complete the rest steps of the installation Once the installation compl
79. filtering allows you to control access to networks on a lower level than the application filter thus providing you with more flexible options Dr Web Firewall provides you the following default filtering rule sets e Allow All this rule set configures Dr Web Firewall to pass through all packets e Deny All this rule set configures Dr Web Firewall to block all packets e Default Rule this set includes rules describing the most popular system configurations and preventing common network attacks This rule set is used by default for new network interfaces For fast switching between filtering modes you can create custom sets of filtering rules To set rulesets for network interfaces 1 In the Dr Web Firewall settings window select Packet filter page 2 Do one of the following e Configure sets of filtering rules by adding new rules modifying or deleting existing ones or changing order of their execution e Configure general filtering settings 151 10 Dr Web Firewall 152 gt Packet filter settings Set as default Name Allow All Block All Default Rule V Use TCP stateful packet filtering V Management of fragmented IP packets To configure sets of filtering rules Do one of the following e To add a new rule set click New The new rule set is added to the beginning of the list e To edit an existing set of rules select the rule set in the list and click Edit e To add a c
80. g execution states for the rule e Enabled apply rule for all matching connection attempts e Disabled do not apply the rule yet Connection type The party which initiates the connection e Inbound apply the rule when someone from the network attempts to connect to the application on your computer e Outbound apply the rule when the application on your computer attempt to connect to the network e Any apply the rule regardless of who initiate the connection Action The action for Dr Web Firewall to perform when the connection attempt is detected e Block packets e Allow packets Rule Settings Protocol The network and transport level protocols used for the connection attempt Dr Web Firewall supports the following network level protocols e IPv4 e IPv6 e IP all any version of IP protocol Dr Web Firewall supports the following transport level protocols e TCP e UDP e TCP amp UDP TCP or UDP protocol e RAW Ta 1 ax 10 Dr Web Firewall 148 Inbound Outbound The IP address of the remote host You can address specify either a specific address Equals or several IP addresses using a range In range specific subnetwork mask Mask or masks of all subnetworks in which your computer has network addresses MY_NETWORK To apply the rule for all remote hosts select Any Inbound Outbound The port used for connection You can specify port either a specific port
81. gnature Polymorphic viruses also encrypt there code but besides that they generate a special decryption procedure which is different in every copy of the virus This means that such viruses do not have byte signatures Stealth viruses perform certain actions to disguise their activity and thus conceal their presence in an infected object Such viruses gather the characteristics of a program before infecting it and then plant 184 Ta J i ys Appendices these dummy characteristics which mislead the scanner searching for modified files Viruses can also be classified according to the programming language in which they are written in most cases it is assembler high level programming languages scripting languages etc or according to the affected operating systems Computer worms Worms have become a lot more widespread than viruses and other malicious programs recently Like viruses they are able to reproduce themselves and spread their copies but they do not infect other programs A worm infiltrates the computer from the worldwide or local network usually via an attachment to an e mail and distributes its functional copies to other computers in the network It can begin distributing itself either upon a user s action or in an automatic mode choosing which computers to attack Worms do not necessarily consist of only one file the worm s body Many of them have an infectious part the shellcode which loads i
82. he list and click Change To remove a proxy server from the list select the required proxy and click Delete 5 After editing click OK to save the changes or Cancel to cancel them Ta J AN ax 3 Getting Started 65 3 2 9 Language Page On this page you can select the language to use in the Dr Web Security Space graphical interface All available languages are listed automatically Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications Update Anti virus Network Preventive Protection Dr Web Cloud Report English Russian Pycckuii Quarantine Proxy Server Language Self protection Restore A AN 1 v A A 3 Getting Started 66 3 2 10 Self protection Page On this page you can configure protection of Dr Web Security Space itselft from unauthorized modification by anti antivirus programs or accidental damage Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications Update Anti virus Network F Enable Self protection Preventive Protection Dr Web Cloud Report Block user activity emulation Quarantine E Protect Dr Web settings with a password Proxy Server F sword Language Self protection Restore The Enable Self protection option allows to protect Dr Web Security Space files registry keys and processes from damage and deletion It is not recommended to disable self protection The
83. ide corporations Dr Web antivirus solutions are well known since 1992 for continuing excellence in malware detection and compliance with international information security standards State certificates and awards received by the Dr Web solutions as well as the globally widespread use of our products are the best evidence of exceptional trust to the company products We thank all our customers for their support and devotion to the Dr Web products y AN aX Table of Contents 1 Introduction 1 1 About This Manual 1 2 Document Conventions 1 3 System Requirements 1 4 Licensing 1 4 1 Key File 1 4 2 Obtaining Key File 1 4 3 Renewing Registration 1 5 Detection Methods 1 6 How to Test Anti virus 2 Installing Dr Web Security Space 2 1 Installation Procedure 2 2 Removing or changing Dr Web Security Space 2 3 Obtaining Key Files 3 Getting Started 3 1 SpIDer Agent 3 2 Main Settings 3 2 1 Notifications Page 3 2 2 Update Page 3 2 3 Anti virus Network 3 2 4 Preventive Protection Page 3 2 5 Dr Web Cloud Page 3 2 6 Report Page 10 11 12 14 14 15 18 19 21 22 23 32 33 35 38 41 43 48 52 53 56 58 4 y AN aX o 3 2 7 Quarantine Page 3 2 8 Proxy Server Page 3 2 9 Language Page 3 2 10 Self protection Page 3 2 11 Restore Page 3 3 License Manager 3 4 Quarantine Manager 3 5 Anti virus Network Dr Web Scanner 4 1 Scanning Your System 4 2 Neutralizing Dete
84. il bombs a simple network attack when a big e mail or thousands of small ones is sent to a computer or a company s mail server which leads to a system breakdown There is a special method of protection against such attacks used in the Dr Web products for mail servers Sniffing a type of network attack also called passive tapping of network It is unauthorized monitoring of data and traffic flow performed by a packet sniffer a special type of non malicious program which intercepts all the network packets of the monitored domain Spoofing a type of network attack when access to the network is gained by fraudulent imitation of connection Phishing an Internet fraud technique which is used for stealing personal confidential data such as access passwords bank and identification cards data etc Fictitious letters supposedly from legitimate organizations are sent to potential victims via spam mailing or mail worms In these letters victims are offered to visit phony web sites of such organizations and confirm the passwords PIN codes and other personal information which is then used for stealing money from the victim s account and for other crimes Vishing a type of Phishing technique in which war dialers or VoIP is used instead of e mails 189 Ta J N ah Appendices Actions Applied to Threats There are many methods of neutralizing computer threats Products of Doctor Web combine thes
85. ilar way The test com program is a 68 byte COM file that prints the following line on the console when executed EICAR STANDARD ANTIVIRUS TEST FILE The test com file contains the following character string only X50 P AP 4 PZX54 P 7CC 7 EICAR STANDARD ANTIVIRUS TEST FILE H H To create your own test file with the virus you can create a new file with this line and save it as test com running in the optimal mode the operation is not terminated and the file is not processed as malicious since it does not pose any actual threat to your system However if you copy or create such a file in your system then it is detected by SpIDer Guard and moved to Quarantine by default When you attempt to execute an EICAR file while SpIDer Guard is 21 Ta J 1 aX 2 Installing Dr Web Security Space 22 2 Installing Dr Web Security Space Before installing the program we strongly recommend to e install all critical updates released by Microsoft for the OS version used on your computer they are available on the company s updating web site at http windowsupdate microsoft com e check the file system with the system utilities and remove the detected defects e close all active applications Dr Web Security Space is not compatible with other anti virus software Installing two anti virus programs on one computer may lead to a system crash and the loss of important data To begin installing Dr Web Security S
86. indows Vista and later operating systems after clicking Spam filter e if UAC is enabled administrator is requested to confirm program actions user without administrative rights is requested to enter accounting data of system administrator e if UAC is disabled administrator can change program settings user does not have the access to change program settings 7 3 1 Configuring Spam Filter To configure spam filter 1 To run spam checks select the Check for spam checkbox 2 You can add special text to the spam message header by setting the Add prefix to message header check box The added prefix text is specified to the right of the check box The Ta i 7 Dr Web for Outlook 112 ax default prefix is SPAM 3 The checked messages can be marked as read in the message options To mark messages as read on spam check select the Mark message as read check box This option is enabled by default 4 You can also configure black and white lists If spam filter defines certain messages incorrectly you are advised to forward such messages to special e mail addresses for analysis e Messages which are wrongly regarded as spam should be forwarded to vrnonspam drweb com e Unblocked spam messages should be forwarded to vrspam drweb com Forward messages as attachments do not include them to the message body Spam filtering parameters V Check for spam V Add prefix to message header G PAM
87. ing events By default Dr Web Firewall operates in training mode to the Internet is blocked for computers that are connected to a host computer on the host computer specify packet filter rule that allows all packets from the subnet according to your local configuration 1 If any problems occur with Internet Connection Sharing i e access SpIDer Agent provides you with the mail Dr Web Firewall management and configuration features The default settings are optimal for most uses Do not change them unnecessarily To configure Dr Web Firewall 1 Click the SpIDer Agent icon in the notification area select Firewall and then select Settings The Firewall tab of the settings window opens that contains the following pages e The Applications page where you can configure filtering parameters for applications e The Parent processes page where you can set rules for launching applications by other applications e The Interfaces page where you can configure filtering parameters on network packet level e The Advanced page where you can select a Dr Web Firewall operation mode 2 Configure options as necessary To get information on options in the page click Help Ta J 1 ax 10 Dr Web Firewall 142 3 After editing click OK to save the changes or Cancel to cancel them 10 3 1 Applications Page Application level filtering helps you control access of various application and processes to network resources Yo
88. ing processes and modules Random Access Memory RAM MBR VBR disks computer BIOS system and other system objects One of the key features of the Dr Web Anti rootkit is delicate attitude towards consumption of system resources processor time free RAM and others as well as consideration of hardware capacity Ta i aX 3 Getting Started 55 When Dr Web Anti rootkit detects a threat it notifies you on detection and neutralizes the malicious activity di During background rootkit scanning files and folders specified on Exclusion page of SpIDer Guard are excluded from scanning To enable background scanning set the Scan computer for rootkits recommended checkbox Ta N ax 3 Getting Started 3 2 5 Dr Web Cloud Page On this page you can connect to Doctor Web cloud services and take part in Dr Web quality improvement program Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall i You can connect to Dr Web doud services It allows to check web sites on Doctor Web servers in Update real time using the newest information on insecure resources In turn data about Dr Web E operation on your computer will be automatically sent to Doctor Web servers Anti virus Network Preventive Protection Dr Web Cloud The information obtained from your computer will not be used for your identification or to contact Report me Quarantine Proxy Server I want to connect to services recommended Language 5
89. ing link in the Time limits section The settings window opens Time limits You can specify periods of time during which access to the Internet or to the computer is blocked for the user Hours 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Monday Tuesday Wednesday Thursday Friday Saturday Sunday No limits I Block Internet access E Block all 3 Select days of week and time when the user is restricted from using the Internet and then mark the corresponding timeslots blue Methods Ta J i aX 9 Parental Control 130 e To mark one timeslot click on it once e To mark several adjacent timeslots click once on the first one and select the rest of required squares while holding the mouse button 4 Select days of week and time when the user is restricted from using the computer and then mark the corresponding timeslots red 5 After editing click OK to save the changes or Cancel to cancel them Ta 1 ax 9 Parental Control 131 Access Control Page On this page you can block access data to portable data storages limit access to specific devices folders or files on your computer Also you can block data transfer over the network A Access control rules are effective for all Windows accounts Access to portable data storages To block access to data on portable data storages USB flash floppy CD DVD ZIP drives etc set the corresponding ch
90. is to the anti virus laboratory of Doctor Web To send the files right click anywhere in the Quarantine windows and select Submit file to Doctor Web Laboratory There are some limitations e For suspicious objects curing is impossible e For objects which are not files boot sectors moving and deletion are impossible e For files inside archives installation packages or attachments no actions are possible The detailed report on Dr Web Scanner operation is stored in the dwscanner log file that resides in the USERPROFILE Doctor Web folder 80 Ta J 1 ax 4 Dr Web Scanner 4 3 Scanner Settings A It is recommended for Scanner to be run by a user with administrator privileges because files to which unprivileged users have no access including system folders are not scanned Default program settings are optimal for most applications and they should not be modified if there is no special need for it To configure Scanner 1 To open Scanner settings click the Settings icon on the toolbar This opens the Dr Web Scanner settings window which contains several tabs Make the necessary changes For more detailed information on the settings specified in each tab use the Help Q button When editing is finished click OK to save the changes made or Cancel to cancel the changes 81 Ta 1 ax Main Page 4 Dr Web Scanner On this tab you can set general parameters of Scanner operation Yo
91. istration Wizard To take full advantage of Dr Web Security Space license key file is required Receive key file during installation D Receive key file later Specify path to an available valid key file C Program Files DrWeb 20120928000553 key Browse Owner estlab Activation date 2012 09 28 Expiration date 2013 C Doctor Web Ltd 192 2012 ETE Net ET Ta J N ax 2 Installing Dr Web Security Space 28 d Use only a Dr Web Security Space key file Key files of this type have the key extension 6 The window displays informing you that the program is ready to be installed To start installation with the default parameters click Install To select components to be installed specify the installation path and other additional parameters click Installation parameters The option is meant for experienced users Draven System is ready for Dr Web Security Space 8 0 installation Installing Dr Web Security Space 8 0 on a computer with another anti virus program may lead to unpredictable consequences including security system failure If there is another anti virus program installed click Cancel to abort the installation remove the anti virus and run the Dr Web Security Space 8 0 Installation Wizard again If you are sure that no other anti virus software is installed click Install Installation parameters Doctor Web Ltd 1992 2012 Ta ww ax 2 Installing Dr Web Security S
92. ket transfer direction The logging mode for the rule This parameter defines which information is stored in the Dr Web Firewall log e Log headers the packet header only Ta i aX 10 Dr Web Firewall 155 e Entire packet the whole packet e No logging no information is logged Description The rule description You can configure the list by adding new rules for the application or modifying existing rules and the order of their execution The rules are applied according to their order in the set To configure rulesets 1 If you select to create or edit an existing rule set on the Packet filtering settings page in the opened window specify the name for the rule set Use the following options to create filtering rules e to add a new rule click New The new rule is added to the beginning of the list e to modify a rule select it and click Edit e to add a copy of a rule select the rule and click Copy The copy is added after the selected rule e to delete a rule select it and click Delete If you selected to create or edit a rule configure rule settings in the opened window Use the arrows next to the list to change the order of rules The rules are applied according to their order in the set When you finish adjusting the settings click OK to save changes or Cancel to reject them Packets with no rules in a rule set are blocked automatically except packets allowed by Application Filter
93. led by default or was set in configuration file earlier Keys with modifiers are listed below AR AC AFS BI DR HA LN LS MA NB NT OK QNA REP SCC SCN SPN SLS SPS SST TB TM TS TR WCL For FL parameter modifier directs to scan paths listed in specified file and then delete this file For ARC ARL ARS ART ARX NI X PAL RPC and W parameters 0 value means that there is no limit Example of using command line parameters with Console Scanner Ta i ax Appendices 178 lt path_to_file gt dwscancl AR AIN C AIC Q C scan all files on disk C excluding those in archives cure the infected files and move to quarantine those that cannot be cured To run Scanner the same way type the dwscanner command name instead of dwscancl Dr Web Updater Command Line Parameters Common options shifi help v verbosity arg d data dir arg log dir arg log file arg dwupdater log r repo dir arg t trace C Jen command arg update z zone arg Show this message Log level Can be one of following error info debug Directory where repository and settings are located Directory for storing log file Log file name Repository directory lt data_dir gt repo by default Enable tracing Command to execute getversions getcomponents getrevisions init update uninstall exec down
94. led logging after reboot checkbox Ta 1 ax 3 Getting Started 60 3 Save the changes A By default size of log files is restricted to 10 MB Advanced Settings The Create memory dumps at scan errors recommended option allows to save maximum of useful information about failures of Dr Web Security Space components This helps Doctor Web Technical Support specialists analyze an occurred problem in detail and find a solution It is recommended to enable this option when operational errors occur On this page you can also collect data about your operating system and Dr Web Security Space operation to report this technical information to Doctor Web Technical Support To do this click on Run Report Wizard Aq P A O Fa 3 Getting Started 61 A 3 2 7 Quarantine Page On this page you can configure Quarantine estimate its size and delete isolated files from a specified logical drive Folders of Quarantine are created separately on each logical drive where suspicious files are found Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications Available disks Quarantine size MB a GN 0 00 Anti virus Network By 0 00 FA 0 00 Preventive Protection Dr Web Cloud Maximum usage of selected drive sia Quarantine You can permanently dear quarantine on selected disk Proxy Server Language Advanced wl If any threats were found on a portable data storage create qu
95. load and keyupdate List of the zones that should be used instead of specified in configuration file Ta N ax G Appendices 179 init command parameters s version Version name arg p product arg a path arg n component arg u user arg k password J arg g proxy arg e exclude arg Product name Product directory path This directory will be used as default directory for all components included in product Dr Web Updater will search for a key file in this directory Component name and installation folder lt Name gt lt install path gt Username for proxy server Password for proxy server Proxy server for updating lt Address gt lt port gt Component name that will be excluded from product during installation update command parameters p product arg N 5 component arg Product name If specified only this product will be updated If nothing is specified all products will be updated If components are specified only these components will be updated Components that should be updated to specified version lt Name gt lt target revision gt Ta 2 N aX Appendices 180 x selfrestart Reboot after updating of Dr Web Updater Default value is yes If value is set to no reboot required notification will appear arg yes geo update type arg normal
96. load and install certain system components from the official Microsoft website If necessary the program will notify you about the components required and provide download links 450 MB for Dr Web Security Space components Files created during installation will require additional space i686 compatible Recommended minimum screen resolution is 800x600 Minimum 512 MB of RAM Ta AN Ws 1 Introduction 13 Other Internet connection for updating virus databases and Dr Web Security Space components Ta 1 aX 1 Introduction 14 1 4 Licensing The use rights for the Dr Web Security Space are specified in the key file To use Dr Web Security Space obtain and install a key file For more information on licensing and types of key files visit the official Doctor Web website 1 4 1 Key File The key file contains the following information e list of components a user is allowed to use e duration of the license e other restrictions i e the number of computers on which a program is allowed to be used There are three types of key files e License key file is purchased with the Dr Web software and allows a user to use the software and receive technical support Parameters of the license key file are set in accordance with the software s license agreement It also contains information about the user and seller e Demo key file is used to evaluate Dr Web products It is completely fre
97. matically created in the Task Scheduler the task is disabled by default To view the parameters of the task open Control Panel Administrative Tools Task Scheduler In the task list select the Dr Web Daily scan task You can enable the task adjust trigger time and set required parameters On the General tab you can review general information and security options on a certain task On the Triggers and Conditions tabs various conditions for task launching are specified To review event log select the History tab You can also create your own anti virus scanning tasks Please refer to the Help system and Windows documentation for more details on the system scheduler operation Scheduler will be blocked by Firewall after Dr Web Security Space installation and the first system reboot Scheduled tasks will operate only after second restart when new rule is already created If installed components include Dr Web Firewall Task Ta 1 ax 5 SpIDer Guard 89 5 SpIDer Guard SpIDer Guard is an anti virus monitor that resides in main memory checks files and memory on the fly and detects virus like activity By default SpIDer Guard is loaded automatically at every Windows startup and cannot be unloaded during the current Windows session d Only the user with administrator rights can temporarily disable SpIDer Guard By default SpIDer Guard performs on access scanning of files that are being created or changed
98. nced a Block unknown connections F Allow loopback interface Help Save JI Cancel To set operation mode 1 In the Dr Web Firewall settings window select Advanced 2 Select one of the following operation modes e Interactive learning mode e Default Training mode create rules for known applications automatically learning mode when rules for known applications are created automatically e Block unknown connections restricted access mode when all unknown connections are blocked For known connections Dr Web Firewall applies the appropriate rules e Allow unknown connections free access mode when all unknown applications are permitted to access Ta J 1 aX 10 Dr Web Firewall networks 3 Click OK to save changes or click Cancel to close the window without saving changes Learning Mode In this mode you have total control over Dr Web Firewall reaction on unknown connection detection thus training the program while you working on the computer When a user application or operating system attempts to connect to a network Dr Web Firewall checks if there is a filtering rule set for the application If there are no filtering rules Dr Web Firewall prompts you to select a temporary solution or create a rule which will be applied each time Dr Web Firewall detects this type of connection Training Mode In this mode rules for known applications are created automatically For other
99. ncoding If the check box is not selected it is highly possible that messages with Cyrillic encoding will be regarded as spam Functioning of the Allow Asian text check box is the same as the one described above but for East Asian encodings In the White list and Black list fields white and black lists of senders addresses are specified e If a sender s address is on the white list the message is not scanned for spam 100 Ta i aX 6 SpIDer Mail e If a sender s address is on the black list the message will be automatically regarded as spam Addresses must be divided by a semicolon The asterisk symbol can stand for a part of address for example domain org denotes all addresses with the domain org domain name If the spam filter regards certain messages as spam by mistake A you are advised to forward such messages to special e mail addresses for analysis Messages which are wrongly regarded as spam should be forwarded to vrnonspam drweb com and unblocked spam messages should be forwarded to vrspam drweb com Forward messages as attachments do not include them to the message body Application Filter Page By default SpIDer Mail intercepts e mail traffic of all applications running on your computer automatically On this page you can configure interception of connections between mail clients and mail servers as well as list applications whose mail traffic you want to exclude from monitori
100. nection interception settings names of scanned files names of packers and contents of scanned archives It is recommended to use this mode for reception of more detailed information on the checked up objects and work of the HTTP watchman Firewall Dr Web Firewall does not log its operation in standard mode When you enable detailed logging Firewall collects data on network packets pcap logs Updater List of updated Dr Web Security Space files and their downloading states details on execution of auxiliary scripts date and time of updates details on Dr Web Security Space components restarting after update Dr Web Services Information on Dr Web components changing of Dr Web components settings components starts and stops preventive protection events connections to anti virus network To view log files To view log files click Open folder containing log files To enable detailed logging idle 1 2 Logging detailed data on Dr Web Security Space operation may result in considerable log growth and increase in process load It is recommended to use this mode only when errors occur or by request of Doctor Web Technical Support To enable detailed logging for a Dr Web Security Space component set the corresponding checkbox By default detailed logging mode is used before the first restart of the operating system If it is necessary to log component activity before and after the restart set the Continue detai
101. nents Hyperlinks to topics and web pages Code examples input to the command line and application output Placeholders which represent information that must be supplied by the user For command line input it indicates parameter values In addition it may indicate a term in position of a definition Names of keys and key sequences Indicates a combination of keys For example ALT F1 means to hold down the ALT key while pressing the F1 key A warning about potential errors or any other important comment The following abbreviations are used in this User Manual e GUI Graphical User Interface GUI version of a program a version that utilizes the GUI e OS operating system e PC personal computer e RAM Random Access Memory 11 Ta J N ax 1 Introduction 12 1 3 System Requirements me Before installing Dr Web Security Space Install all critical updates recommended by the operating system developer Uninstall all other anti virus packages from the computer to avoid possible incompatibility with their resident components If you install Dr Web Firewall uninstall all other firewalls OS Hard disk space CPU Resolution Free RAM For 32 bit platforms e Windows XP with Service Pack 2 or 3 e Windows Vista e Microsoft Windows 7 e Microsoft Windows 8 For 64 bit platforms e Windows Vista e Microsoft Windows 7 e Microsoft Windows 8 You may need to down
102. ng with SpIDer Mail 101 6 SpIDer Mail Main Parental Control Suieeencms SplDer Mail SESDE AET emer Actions POP3 SMTP IMAP ports pange Application filter Excluded applications r E Check encrypted traffic POP3S SMTPS IMAPS If error occurs during checking SSL connections install Doctor Web certificate Help Save Cancel To add a file folder or mask to the list type its name into the entry field and click Add To enter an existing file name or folder you can click Add to the right and select the object in a standard file browsing window To remove a file or folder from the list select it in the list and click Remove To configure interception options for a mode click Change under the list of ports By default the list includes only the following automatic interception rules e All IP addresses accessed via port 143 standard IMAP4 mail servers e All IP addresses accessed via port 119 standard NNTP mail servers e All IP addresses accessed via port 110 standard POP3 mail servers e All IP addresses accessed via port 25 standard SMTP mail 102 Ta J ax N 6 SpIDer Mail 103 servers By default the list includes all IP addresses specified by the asterisk symbol and all IP addresses accessed via ports 143 standard IMAP4 port 119 standard NNTP port 110 standard POP3 port and 25 standard SMTP port e SpIDer Mail
103. nish adjusting the settings click OK to save changes or Cancel to reject them 1 If you do not add any criterion then the rule will allow or block all packets depending on the Action field Example Adding a packet filter that allows all packets from a sub network may look as follows 10 Dr Web Firewall Rule name New rule set Description Rule description seers Direction Logging mode No logging X Criterion l Ethernet SNAP Z Add Ethernet Local MAC address MY_COMPUTER x Remote MAC address Ov IPv4 Local IP address MY_COMPUTER X Remote IP address Mask 192 168 1 0 255 255 255 0 Help If you select value Any for the Local IP address and Remote IP address fields then the rule will be passed for any packet that contains an IPv4 header and was sent from a physical address of the local computer 158 Ta 2 ww ak 10 Dr Web Firewall 159 10 3 4 Advanced Page On the Advanced settings page you can select a default action which Dr Web Firewall should execute when it detects a new unknown to the firewall connection attempt and configure advanced settings These rules are applied on the application level Main Parental Control SplDerGate SplDerMail SplDer Guard Firewall Applications Dr Web Firewall operation mode Parent processes Allow unknown connections kais Training Mode create rules for known applications automatically Interactive learning mode Adva
104. nk in the Web filtering section The settings window opens 126 9 Parental Control 127 No restrictions V Violence Weapons V Gambling V Drugs a Custom White list only Filter allows you to specify web sites you want to allow or block regardless of other restrictions Obscene language Chats E mail Social networks Black and white lists 3 Select a mode of access to websites No restrictions Custom White list only In this mode you grant unlimited access to Internet resources to all users of your computer In this mode you can select websites to block either by category or according to manually populated black and while lists To configure the lists click Black and White lists In this mode you grant access to the websites in the white list only Access to any other website is blocked To list trusted websites click Black and White lists Lists of categorized websites are updated with the Dr Web virus databases on regular basis 4 After editing click OK to save the changes or Cancel to cancel them Ta J N 9 Parental Control a list of domain names 1 Enter a domain name or part of it into the field a Black and white lists x You can use white and black lists to allow or block access to specified web sites Y gt Vr To create http White list Help Black
105. ns by this parent process Ta i ax 10 Dr Web Firewall 150 10 3 3 Interfaces Page On the Interfaces page you can select a rule set to use for filtering packets transmitted through different network interfaces installed on your computer Main Parental Control SplDerGate SplDerMail SplDerGuard Firewall Applications Network interface Adapter Rule Parent processes p E cases MOAR PRONOOONT Get Interfaces Microsoft Teredo Tunneling Advanced a LocalAres Adapter All l Configure J Help l Save JI Cancel To defile rule sets for network interfaces 1 Inthe Dr Web Firewall settings window select Interfaces 2 For an interface of interest select the appropriate ruleset If the ruleset does not exist you can create a new set of packet filtering rules 3 Click OK to save changes or click Cancel to close the window without saving changes To list all available interfaces click All This opens a windows where you can selected interfaces that should be listed in the table permanently Active interfaces are listed in the table automatically To configure rules for interfaces click Configure T x A aX 10 Dr Web Firewall Packet Filter Packet filtering allows you to control access to network regardless of which program initiates connection Dr Web Firewall applies these rules to network packets transmitted through network interfaces of your computer Packet
106. nto the main memory RAM and then downloads the worm s body as an executable file via the network If only the shellcode is present in the system the worm can be rid of by simply restarting the system at which the RAM is erased and reset However if the worm s body infiltrates the computer then only an anti virus program can cope with it Worms have the ability to cripple entire networks even if they do not bear any payload i e do not cause any direct damage due to their intensive distribution Trojan horses Trojans This type of malicious program cannot reproduce or infect other programs A Trojan substitutes a high usage program and performs its functions or imitates the programs operation At the same time it performs some malicious actions in the system damages or deletes data sends confidential information etc or makes it possible for another person to access the computer without permission e g to harm the computer of a third party 185 Ta J i ys Appendices A Trojan s masking and malicious facilities are similar to those of a virus and it can even be a component of a virus However most Trojans are distributed as separate executable files through file exchange servers removable data carriers or e mail attachments which are launched by a user or a system task Rootkits It is a type of malicious program used to intercept system functions of an operating system in order to conceal itself B
107. o e License Manager e Dr Web Security Space settings e Report generation wizard You can manage settings enable or disable components and look through statistics Anti virus Network Quarantine Manager and Scanner are not available Firewall settings and statistics are not available as well but you can enable or disable Firewall if you accessed Dr Web Anti virus or Dr Web Security Space Also you can select the Disconnect item to terminate remote connection If required computer is not on the list you can try to add it manually For this click Add button and enter IP address You can establish only one connection with remote Dr Web product If one connection is already established the Connect button is disabled Computers are listed in Anti virus Network if Dr Web products installed on these computers allow remote connection You can allow connection to your Dr Web Security Space on the Anti virus Network page in Main settings Ta N ax A This option is not available in User mode 3 Getting Started 74 Ta 1 ax 4 Dr Web Scanner 4 Dr Web Scanner By default the program scans all files for viruses using both the virus database and the heuristic analyzer a method based on the general algorithms of virus developing allowing to detect the viruses unknown to the program with a high probability Executable files compressed with special packers are unpacked when scanned Files in archives of
108. ogging for Dr Web Security Space components e The Quarantine page where you can configure Quarantine that serves for isolation of infected and suspicious files e The Proxy Server page where you can configure Internet connection parameters for Dr Web Security Space components Ta 2 ax N 3 Getting Started 42 e The Language page where you can select the language to use in the interface e The Self protection page where you can configure additional security settings e The Restore page where you can configure import and export of Dr Web Security Space settings and restore their default values 3 Configure required settings For information on settings in the sections click Help AT A O Ra 3 Getting Started 43 A 3 2 1 Notifications Page On this page you can set the types of e mail notifications or pop ups that appear above the SpIDer Agent icon amp in the taskbar notification area Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications Notifications allow you to promptly recieve information on importnant events of Dr Web operation for example threats detection or required updates Update Anti virus Network E Enable notifications Preventive Protection Dr Web Cloud Report Notifications parameters E Send notifications by e mail s E mail settings e mail is not set Quarantine Proxy Server Language Self protection Restore
109. onnecting to the e mail server Security Select the security level for the connection Authentication Select the authentication method that should be used when connecting to the e mail server 46 Ta AN ys 3 Getting Started 47 5 Click Test to send a test message using the provided parameters If you do not receive the message within several minutes check the provided connection details 6 After editing click OK to save the changes or Cancel to cancel them To suspend notifications temporary To disable sending e mail notifications clear the Send notifications by e mail checkbox To disable all types of notifications clear the Enable notifications checkbox Ta 2 N 3 Getting Started 48 ax 3 2 2 Update Page On this page you can configure Dr Web Security Space update parameters such as components that should be updated an updating source update period and update mirror mej Main Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications Update source Internet recommended lt Update Anti virus Network Updating components Haat Protection Update frequency Dr Web Cloud Report Update mirror Disabled Quarantine Proxy Server Language Self protection Restore Update source You can specify a convenient update source Updating You can choose one of the update modes components e All recommended select to download updates to Dr Web Security Sp
110. onnection no rules will be applied Clear this checkbox to apply rules for connections carried out both through the network and within your computer 161 Ta J 1 aX 10 Dr Web Firewall 10 4 Event Logging Dr Web Firewall registers connection attempts and network packets The statistics windows provides access to the following logs e Application Filter Log Application journal which contains information on network connection attempts from various applications and rules applied to process each attempt e Packet Filter Log Packet Filter journal which contains information on network packets processed by Firewall rules applied to process the packets and network interfaces used to transmit the packets Details level depends on settings of each packet application rule The Active applications page displays applications currently connected to a network To open this window Click the SpIDer Agent icon in the notification area select Firewall and then select Statistics 10 4 1 Active Applications The list of active applications displays information on programs accessing network resources at the moment 162 Active applications Application journal Packet Filter journal Help Parental Control SplDer Gate 10 Dr Web Firewall 163 Jo 0 a eels EENEG Firewall Name dwservice exe 1408 4 firefox exe 1500 iTunesHelper exe 2056 jucheck exe 3536 jusched exe 3056 O Is
111. opy of existing set of rules select the rule set and click Copy The copy is added after the selected rule set e To delete a selected rule set click Delete To configure general settings On the Packet Filter settings use the following options Ta yan A A 10 Dr Web Firewall 153 Use TCP stateful Select this checkbox to filter packets according to the packet filtering state of existing TCP connections Dr Web Firewall will block packets that do not match active connections according to the TCP protocol specification This option helps protect your computer from DoS attacks denial of service resource scanning data injection and other malicious operations It is also recommended to enable stateful packet filtering when using complex data transfer protocols such as FTP SIP etc Clear this checkbox to filter packets without regard to state of TCP sessions Management of Select this checkbox to ensure correct processing of large fragmented IP amounts of data The maximum transmission unit MTU packets may vary for different networks therefore large IP packets may be received fragmented When this option is enabled Dr Web Firewall applies the rule selected for the first fragment of a large IP packet to all other fragments Clear this checkbox to process fragmented packets independently Packet Filter Rulesets The New packet ruleset or Edit ruleset window lists packet filtering rules for the selected r
112. ox is in the mail com domain then messages from mail com domain will not be processed with the anti spam filter 7 4 Logging Dr Web for Outlook registers errors and application events in the following logs e Windows Event Log e Text Dr Web debug log 7 4 1 Event Log Dr Web for Outlook registers the following information in the Windows Event Log e Plug in starts and stops e License key file parameters license validation license expiration date information is written during program launch during program operating and when key file is changed Ta J i ax 7 Dr Web for Outlook License errors the key file is absent permission for usage of program modules is absent in the key file licence is blocked the key file is corrupted information is written during program launch and during program operating Parameters of program modules Scanner engine virus bases information is written during program launch and modules update Information on threats detection License expiration notifications a message is registered in 30 15 7 3 2 and 1 days before expiration To view Event Log 1 2 On the Control Panel select Administrative Tools Event Viewer In the tree view select Application The list of events registered in the log by user applications will be opened The source of Dr Web for Outlook messages is the Dr Web for Outlook application 7 4 2 Debug Text Log The following
113. pace 29 7 If you clicked Install on the previous step go to the description of step10 Otherwise the Installation parameters window displays On the first tab you can specify the components to be installed prven Installation parameters Components Installation path Advanced options v Scanner 4 6 M6 Scans computer for viruses on demand SpIDer Gate 6 8 MB Scans Web sites for viruses in real time Parental Control 49 2 MB Blocks access to unwanted resources Web sites local and network resources SpIDer Guard 0 2 MB Protects computer from viruses in real time octor Web Ltd 1992 2012 p Cancel 2 Installing Dr Web Security Space 30 8 On this tab you can change the installation path Dr WEB Installation parameters Components Installation path Advanced options Specify the installation folder C Program Files DrWeb Browse User Manual Ta 1 ax 9 2 Installing Dr Web Security Space 31 If you specified a valid key file or selected Receive key file during installation on step 5 the last tab of the window allows you to select Update during installation checkbox to download updates to virus databases and other program components The window also prompts you to create shortcuts to Dr Web Security Space 10 11 12 Installation parameters Components Installation path Advanced options Update during installation Create shortc
114. pace on your computer do one of the following e Execute the file if supplied as a single executable file e Insert the company disk into the CD DVD drive If autorun is enabled the installation procedure will start automatically If autorun is disabled run the executable file of the distribution kit manually Follow the dialog windows of the installation wizard At any stage of the installation before the files are copied onto the computer you can return to the previous stage by clicking Back To continue installation click Next To abort installation click Cancel Ta 1 ax 2 Installing Dr Web Security Space 23 2 1 Installation Procedure Only a user with administrative privileges can install Dr Web Security Space There are two installation modes of Dr Web Security Space 1 The background mode 2 The usual mode Installing with command line parameters To install Dr Web Security Space with command line parameters enter in the command line the executable file name with necessary parameters these parameters affect installation in background mode installation language reboot after installation and Dr Web Firewall installation reboot Restart computer automatically after installation is complete installFirewall Install Dr Web Firewall lang Language used for the installation The value of this parameter is language in ISO 639 1 format silent Installation in background mode For example
115. packets e Allow packets The protocol IP address and the port used for the connection 165 Ta AN ash 10 Dr Web Firewall 166 On this page you can save the information to a file or clear the log To save application filter log Click Save then enter the file name where to store the log To clear application filter log Click Clear All information will be deleted from the log Ta ww ax 10 Dr Web Firewall 167 10 4 3 Packet Filter Log The packet filter log stores information on packets transmitted through all network interfaces installed on you computer if Log headers or Entire packet logging mode was set for these packets If No logging mode was set for a packet no information is stored Parental Control SplDer Gate SplDer Mail oR el icme Firewall Active applications Time Direction Rule name Interface Packet data Application journal Packet Filter journal Help Time The date and time when the packet was processed Direction The packet sender e the packet was transmitted from the network to your computer e the packet was transmitted from your computer to the network the packet sent from the network to your computer was blocked e the packet sent from your computer to the network was blocked Ta 1 ax 10 Dr Web Firewall 168 Rule name The name of the applied rule Interface The interface used to
116. pendix B Computer Threats and Neutralization Methods Appendix C Naming of Viruses Appendix D Technical Support 169 172 172 172 178 183 191 196 7 Ta i ax 1 Introduction 1 Introduction Dr Web Security Space provides multi level protection of RAM hard disks and removable devices against viruses rootkits Trojans spyware adware hacktools and other malicious programs The module architecture of Dr Web Security Space is its significant feature The anti virus engine and virus databases are common for all components and different operating environments At present in addition to Dr Web products for Windows there are versions of anti virus software for IBM OS 2 Novell NetWare Macintosh Microsoft Windows Mobile Android Symbian and several Unix based systems Linux FreeBSD and Solaris Dr Web Security Space uses a convenient and efficient procedure for updating virus databases and program components via the Internet Dr Web Security Space can detect and remove undesirable programs adware dialers jokes riskware and hacktools from your computer To detect undesirable programs and perform actions with the files contained in the programs standard anti virus components are used Dr Web Security Space includes the following components e Dr Web Scanner for Windows Scanner is an anti virus scanner with graphical interface The program runs on user demand or as sche
117. plays information on events which Dr Web Firewall handled Settings Opens Dr Web Firewall settings You can restore settings to their default values on the Restore page of Dr Web Security Space Main settings Disable Suspends or resumes Dr Web Firewall operation The Enable Enable option displays in the menu only when operation was temporary suspended Settings and Disable Enable items are not available in User mode Temporal Suspension You can temporary suspend anti virus checks that Dr Web Firewall runs on incoming and outgoing HTTP traffic Ta N ys 10 Dr Web Firewall 140 1 This option is not available in User mode Be cautious when using this option To disable Dr Web Firewall Click the SpIDer Agent icon in the notification area select Firewall and then select Disable To disable Dr Web Firewall enter confirmation code or password A if you set Protect Dr Web settings by password checkbox on the Self protection page in Dr Web Security Space Main settings To enable Dr Web Firewall Click the SpIDer Agent icon amp in the notification area select Firewall and then select Enable Ta i ax 10 Dr Web Firewall 141 10 3 Firewall Settings d You need administrative rights to access Dr Web Firewall settings To start using Dr Web Firewall do the following e Select operation mode e List authorized applications Dr Web Firewall loads on Windows startup and starts logg
118. r does not have the access to change program settings To view program log To open the text log click Show in folder Ta J i ax 7 Dr Web for Outlook 7 5 Statistics In the Microsoft Outlook mail application in the Tools gt Options Dr Web Anti virus tab in the Files Options select Dr Web for Outlook and click Add in Options button for Microsoft Outlook 2010 statistic information about total number of objects which have been checked and treated by the program is listed These scanned objects are classified as follows e Checked total number of checked messages e Infected number of messages with viruses e Suspicious number of messages presumably infected with a virus upon a reaction of the heuristic analyzer e Cured number of objects successfully cured by the program e Not checked number of objects which can not be checked or error has occurred during scan e Clear number of messages which are not infected Then the number of the following categories of treated objects is specified e Moved to quarantine number of objects which have been moved to Quarantine e Deleted number of objects deleted from the system e Skipped number of objects skipped without changes e Spam messages number of objects detected as spam By default statistics file is dcwebforoutlook stat file that is located in the USERPROFILE DoctorWeb folder for Windows 7 C Users
119. r the serial number If you want to install the product for demonstration purposes select Demo key file and go to step 2 T A aN ax 2 Installing Dr Web Security Space 34 If you have used Dr Web Security Space in the past you may be di eligible for a 150 day extension to your new license To enable the bonus enter your registered serial number or provide the license key file Click Next The registration data window opens 2 Fill in all necessary fields in the registration form to receive a key file and click Next Step 2 User information Registration name Smith Region United Kingdom City London E mail address Smith mail com Subscribe to newsletters Privacy statement by Doctor Web 3 The procedure of receiving the license key will start If the key file is downloaded successfully the window displays an appropriate message and duration of the license Otherwise an error message will appear Ta J i ax 3 Getting Started 35 3 Getting Started The installation program allows you to install the following Dr Web Security Space components on your computer e Scanner GUI and console versions e SpIDer Guard e SpIDer Mail e Dr Web for Outlook e SpIDer Gate e Parental control e Firewall e Automatic Updating Utility e SpIDer Agent e Anti spam The components of Dr Web Security Space use common virus databases and anti vi
120. rating systems The prefixes listed below are used for naming viruses infecting executable files of certain OS s e Win 16 bit Windows 3 1 programs e Win95 32 bit Windows 95 98 Me programs e WinNT 32 bit Windows NT 2000 XP Vista programs e Win32 32 bit Windows 95 98 Me and NT 2000 XP Vista programs e Win32 NET programs in Microsoft NET Framework operating system e OS2 OS 2 programs e Unix programs in various Unix based systems e Linux Linux programs 191 Ta J i ys Appendices 192 e FreeBSD FreeBSD programs e SunOS SunOS Solaris programs e Symbian Symbian OS mobile OS programs Note that some viruses can infect programs of one system even if they are designed to operate in another system Macrovirus prefixes The list of prefixes for viruses which infect MS Office objects the language of the macros infected by such type of virus is specified e WM Word Basic MS Word 6 0 7 0 e XM VBA3 MS Excel 5 0 7 0 e W97M VBAS MS Word 8 0 VBA6 MS Word 9 0 e X97M VBA5 MS Excel 8 0 VBA6 MS Excel 9 0 e A97M databases of MS Access 97 2000 e PP97M MS PowerPoint presentations e 097M VBA5 MS Office 97 VBA6 MS Office 2000 this virus infects files of more than one component of MS Office Development languages The HLL group is used to name viruses written in high level programming languages such as C C Pascal Basic and others e
121. rded as spam e To add a definite sender enter the full email address for example spam domain com All messages received from these addresses will be automatically regarded as spam e Addresses must be divided by the symbol e To add a group of sender addresses enter the mask that determines their names The mask defines template for an object definition It may contain regular characters from the e mail addresses and special character replaces any including the empty one sequence of any symbols For Example the following addresses are available e mailbox domain com e box domain com e mailbox dom e box dom Ta 2 ax N 7 Dr Web for Outlook 116 The symbol can be set at the start or at the end of an address A only The symbol is obligatory e To regard as spam messages sent from any email address within a domain use the character instead of the username in the address For example if you enter spam com SpIDer Mail will regard as spam messages from all senders within the Spam com domain e To regard as spam messages sent from email address with a certain user name from any domain use the character instead of the domain name in the address For example if you enter ivanov SpIDer Mail will regard as spam messages from all senders with the i vanov mailbox name e Addresses from the recipient domain are not processed For example if the recipient mailbox your mailb
122. recommended Ignored recommended 97 Ta J 1 ys 6 SpIDer Mail To configure default actions 1 In the Infected messages drop down list choose the program s action upon detection of an infected message Cure action is recommended In the Incurable messages drop down list choose the program s action upon detection of an incurable message Move to quarantine action is recommended Other actions with moved files are described in Neutralizing Detected Threats In the Suspicious messages drop down list choose the program s action upon detection of a suspicious message Move to quarantine action is recommended In the Non checked messages and Malformed messages drop down lists choose the program s action upon detection of a non checked or malformed message Ignore action is recommended In the Adware and Dialers drop down lists choose the program s action upon detection of adware and dilers Move to quarantine action is recommended The same procedure is used when setting the program s actions upon detection of messages containing jokes riskware and hacktools Ignore action is recommended Click OK to apply changes and close the SpIDer Mail Settings window Protection against suspicious messages can be disabled if a PC is additionally protected by a constantly loaded SpIDer Guard component Additionally you can increase the default level of reliability of anti
123. rogram Settings If the Statistics menu item is selected a window with information on the program s operation during current session the number of scanned infected suspicious objects and taken actions will open The Disable Enable item allows to start stop SpIDer Mail d Settings and Disable Enable items are not available in User mode Ta J i aX 6 2 SpIDer Mail Settings To modify SpIDer Mail settings open the settings window as described in Managing SpIDer Mail When editing the settings use the program s help system general help for each page is generated by clicking Help there is also a context prompt for certain elements of the interface When you finish adjusting the settings click OK Most default settings are optimal for the majority of situations The most frequently used parameters except the default ones are described below 6 SpIDer Mail Main Parental Control Actions Anti spam Application filter SEEC SpiDer Mail Msi ger me TE Infected messages Incurable messages Suspicious messages Unchecked messages Malformed messages Adware Dialers Jokes Hacktools Riskware Cure recommended Move to quarantine recommended Move to quarantine recommended Ignored recommended Ignored recommended Move to quarantine recommended Move to quarantine recommended Ignored recommended Ignored
124. rs if you use it to connect to the network Notifications Update Anti virus Network Proxy server parameters Preventive Protection Dr Web Cloud Report Quarantine Proxy Server Language Self protection Restore Help OK By default all components use direct connection mode If necessary you can specify connection parameters to one or several proxy servers To list proxy servers 1 In Dr Web Security Space Main settings select the Proxy Server page 2 To add a new proxy server click Add The window with connection settings opens 3 Getting Started 64 Address Port User Password 2 Authorization type None X Help OK 3 Specify the following parameters for connection to the proxy server Address Specify the address of the proxy server Port Specify the port of the proxy server Username Specify the username to use when connecting to the proxy server Password Specify the password to use when connecting to the proxy server under the provided username Authorization type Select an authorization type required to connect to the proxy server Dr Web Security To enable a component to use the specified Space components proxy server for Internet connections select the corresponding checkbox next to the component name 4 If necessary repeat steps 2 to 3 to add other proxy servers To edit settings for connection to a proxy server select the required proxy in t
125. rules Ta N ax G 10 Dr Web Firewall 156 Packet Filter Rules To add or edit a rule 1 In the packet filter rule set creation or modification window click New or Edit This opens a rule creation or rule modification window Rule name Description Rule description Action Direction Neison 7 Logging mode No logging Criterion ARP Dd l Add Help 2 Configure the following parameters Rule name The rule name Description The rule description Action The action for Dr Web Firewall to perform when the packet is intercepted e Block packets e Allow packets Direction The packet sender e Inbound apply the rule when packet is received from the network e Outbound apply the rule when packet is sent into the network from your computer e Any apply the rule regardless of packet transfer direction Ta N ax 10 Dr Web Firewall 157 Logging mode The logging mode for the rule This parameter defines which information is stored in the Dr Web Firewall log e Log headers log packet headers only e Entire packet log whole packets e No logging do not log any information Criterion Filtering criterion E g transport or network protocol To add a filtering criterion select a criterion from the list and click Add You can add any number of filtering criteria For some headers there are additional criteria available 3 When you fi
126. rus engine In addition uniform algorithms that detect and neutralize viruses in scanned objects are implemented However the methods of selecting objects for scanning differ greatly which allows these components to be used for absolutely different and mutually supplementary PC protection policies For example Scanner for Windows scans on user demand or according to schedule certain files e g all files selected logical disks directories By default the main memory and startup files are scanned too Since it is the user who decides when to launch a task there is no need to worry about the sufficiency of computational resources needed for other important processes SpIDer Guard constantly resides in the main memory of the PC and intercepts calls made to the objects of the file system The program checks for viruses in files that are being launched created or changed on the hard drives and those that are opened on removable media and network drives Due to a balanced approach to the level of the file system scanning details the program hardly disturbs other processes on the PC However this results in insignificant decrease of virus detection reliability Ta J 1 aX 3 Getting Started 36 An advantage of the program is that it provides you with uninterrupted control of the virus situation during the entire time a PC is running In addition some viruses can only be detected by the guard through their specific activity
127. s last allowed or restricted URLs will open A Settings item is not available in User mode Ta J 1 ax 9 Parental Control 9 2 Parental Control Settings To change the settings of the Parental Control component 1 Make necessary changes on the pages of the Parental Control Settings window 2 For more information about settings on a page click the Help 3 When you finish adjusting the settings click OK to save changes or Cancel to reject them Users Page On this page you can set restrictions on Web access as well as the time spent in the Internet on working on the computer For different Windows accounts restrictions are assigned separately and display next to the corresponding account Accounts are automatically displayed in the settings window A Use the arrows to navigate through the user list By default all users have unlimited access to Web resources and no time limits 125 9 Parental Control Main Parental Control EES EACE C AET SplDer Guard Firewall Users am Web filtering No restrictions Access Control Time limits off Notdmin Web filtering No restrictions Time limits off Web Filter By default the No restrictions mode is set for all users You can configure access to Web resources and populate White and Black lists separately for each user To restrict access to websites 1 On the Users page in Parental Control settings find the required account 2 Click the corresponding li
128. s are unsolicited bulk e mails Statistics mm Checked Clear Infected Moved to quarantine Suspicious Deleted Cured Skipped Not checked Spam messages Ta J N ax 7 Dr Web for Outlook 7 2 Threat Detection Dr Web for Outlook uses different detection methods The infected objects are processed according to the actions defined by user the program can cure the infected objects remove them or move these objects to Quarantine to isolate them from the rest of the system 7 2 1 Types of Threats Dr Web for Outlook detects the following computer security threats in the mail e Infected objects e Bomb viruses in files or archives e Adware Hacktools Dialer programs Joke programs Riskware e Spyware Trojan horses Trojans e Computer worms and viruses 7 2 2 Configuring Actions Dr Web for Outlook allows to specify reaction to detection of infected or suspicious files and malicious objects during e mail attachments check To configure the virus check of e mail attachments and to specify the program actions for the detected malicious objects in the Microsoft Outlook mail application in the Tools Options Dr Web Anti virus tab in the Files Options select Dr Web for Outlook and click Add in Options button for Microsoft Outlook 2010 click Check 108 7 Dr Web for Outlook attachments Check attachments Scan settings amp Infected Cure Not cured Move to quarantine
129. s to start stop SpIDer Gate 120 Ta iw ak 8 SpIDer Gate 121 About Register license My Dr Web Help SplDer Guard SplDer Mail SplDer Gate Statistics Parental Control Settings Firewall Updater Disable 8 Scanner Disable Self protection Tools gt User mode Settings and Disable Enable items are not available in User A mode 8 2 SpIDer Gate Settings The default settings are optimal for most cases They should not be changed without necessity To change the SpIDer Gate Settings 1 Make necessary changes on the pages of the SpIDer Gate Settings window 2 For more information about settings on a page click the Help 3 When you finish adjusting the settings click OK to save changes or Cancel to reject them Actions Page Main Parental Control SplDer Mail SplDer Guard Firewall Actions Scan mode Application filter Check all HTTP traffic Check incoming traffic recommended Check outgoing traffic Blocking parameters V Block known infection sources V Block not recommended sites White list 0 8 SpIDer Gate User Manual 122 Ta J 1 aX 9 Parental Control 9 Parental Control The Parental Control component allows you to restrict access to devices on your computer and both local and web resources You can also set time limits on using the Internet and computer for certain
130. signatures in the virus databases Furthermore notifications which are adjusted in the settings see below may appear above the SpIDer Agent amp icon The context menu of the icon allows to perform the main management and settings functions of Dr Web Security Space About Register license My Dr Web Help amp SplDer Guard e SplDer Mail SplDer Gate Parental Control Firewall Updater G Scanner Disable Self protection Tools gt vyv v v v User mode The About item opens a window showing information about your version of Dr Web Security Space The Register license item starts the registration procedure for receiving a key file from Doctor Web servers Ta 1 ax 3 Getting Started 39 The My Dr Web item opens your personal web page on the Doctor Web official website This page gives information about your license e g period of usage serial number and allows you to renew your license contact Technical Support etc The Help item opens the Dr Web Security Space help system The SpIDer Guard SpIDer Mail SpIDer Gate Parental Control Firewall and Update items allow you to access the management and settings features as well as statistics of the corresponding components The Scanner item runs Dr Web Scanner The Disable Enable Self protection item allows you to disable enable protection of Dr Web Security Space files registry keys and processes from damage and deletion
131. spam e To add a definite sender enter the full email address for example friend mail com This ensures delivery of all messages from this sender e Addresses must be divided by the symbol e To add a group of sender addresses enter the mask that determines their names The mask defines template for an object definition It may contain regular characters from the e mail addresses and special character replaces any including the empty one sequence of any symbols For example the following addresses are available e mailbox domain com e box domain com A AN v Aq A 7 Dr Web for Outlook 115 e mailbox dom e box dom The symbol can be set at the start or at the end of an address A only The symbol is obligatory e To ensure delivery of messages sent from any email address within a domain use the character instead of the username in the address For example if you enter example net SpIDer Mail will deliver without scanning the messages from all senders within the example net domain e To ensure delivery of messages sent from email address with a certain user name from any domain use the character instead of the domain name in the address For example if you enter ivanov SpIDer Mail will deliver without scanning the messages from all senders with the i vanov mailbox name Black List If the sender s address is on the black list the message will be automatically rega
132. st repeat steps 2 to 3 TO remove an object from the list select the corresponding item in the list and click Delete Users will be able to access the object again 132 Ta 2 i ax 10 Dr Web Firewall 133 10 Dr Web Firewall Dr Web Firewall protects your computer from unauthorized access and prevents leak of vital data through networks Dr Web Firewall monitors connection attempts and data transfer and helps you block unwanted or suspicious connections both on network and application levels Main Features Dr Web Firewall provides you with the following features Control and filtration of all incoming and outgoing traffic e Access control on application level Network level packet filtering Fast selection of rule sets Event logging 10 1 Training Dr Web Firewall By default once installation completes Dr Web Firewall starts learning usual behaviour of your operating system by intercepting all new unknown to the firewall connection attempts and prompting you to select the necessary action You can either select a temporary solution or create a rule which will be applied each time Dr Web Firewall detects this type of connection When running under limited user account Guest Firewall does A not prompt requests for network access attempts Notifications are then forwarded to the session with administrator privileges if such session is simultaneously active Internet Explorer 10 Dr Web Firewall 13
133. stics window you can terminate any active process by right clicking the process in the table and selecting Terminate process To terminate any active process you need administrative privileges Otherwise you can terminate only those processes that are run under your account From the context menu you can also block an active or unblock a disabled connection The blocked connections are marked with red in the table 10 4 2 Application Filter Log The application filter log stores information on all attempts of applications installed on your computer to connect to a network Parental Control Active applications Application journal Packet Filter journal Help Time Application Rule name Direction Action Endpoint 10 Dr Web Firewall EDC eae ele Belem Firewall Time Application Rule name Direction Action Endpoint Save Clear The date and time of the connection attempt The full path to the application executable file its name and process identification number PID The name of the rule applied The party which initiated the connection e Inbound someone from the network attempted to connect to the application on you computer e Outbound the application on your computer attempted to connect to the network e Any the rule was applied regardless of who initiated the connection The action Dr Web Firewall performed when the connection attempt was detected e Block
134. tem deleting By clicking Neutralize you apply actions to the objects selected in the table Dr Web Security Space selects all objects by default A once scanning completes When necessary you can customize selection by using checkboxes next to object names or threat categories from the drop down menu in the table header Scanning completed i Dr Web Scanner detected threats j It I mended to neutralize all detected threats immediately Dr Web Scanner will apply actions according t ngs Threats detected 307 Threats neutralized 0 Scan time 00 00 11 Object Threat Action Path gt base64 eml Infected e mail Move v C Users Anton Desktop Acc base64 eml al Db eicar rar Move vy G Users Anton Desktop Accept eicar rar b Mailbase Move vy C Users Anton Desktop Accep Mailbase _ b 172 ive Move Ci Users Anton Desktop Acceptanc L7z hacktool exe Tool HideApp Move y C Users Anton Desktop Ac hacktool exe b messages tbb Infected e mail Move v C Users Anton Desktop A messages tbb a Hide additional information 79 Ta 1 ax 4 Dr Web Scanner To select an action 1 Where necessary select a custom action from the drop down list in the Action field By default Scanner selects a recommended action for the type of detected threat 2 Click Neutralize Scanner applies all selected actions to the selected threats Suspicious objects are moved to Quarantine and should be sent be for analys
135. the following ways e From the command line by running drwupsrv exe file located in the Dr Web Security Space installation folder e By selecting Update in the SpIDer Agent menu On launching Updater displays a window with information on relevance of Dr Web virus databases and Dr Web Security Space components If necessary you can start an update process Update parameters can be configured on the Update page of Dr Web Security Space Main settings 169 Ta N ax 11 Automatic Updating If launching Dr Web Updater automatically changes are logged A into dwupdater log file that is located in the allusersprofile Application Data Doctor Web Logs folder in Windows 7 allusersprofile Doctor Web Logs f Update is not required K7 Dr Web updates virus databases and components automatically Last update 6 4 2012 3 02 PM Next update 6 4 2012 3 32 PM Start Why do need to update DrWeb regularly Update Procedure Before starting an update Updater checks if you have a key file registered license or demo If no key file is found Updater suggests you to obtain a key file on the Internet through the user registration procedure If the key file is found Updater checks its validity at Doctor Web servers the file can be blocked if discredited i e its illegal distribution is uncovered If your key file is blocked due to misuse Updater displays an appropriate warning terminates the updat
136. the known virus signatures A signature is a finite continuous sequence of bytes that is necessary and sufficient to identify a specific virus To reduce the size of the signature dictionary Dr Web anti virus solutions use signature checksums instead of complete signature sequences Checksums uniquely identify signatures which preserves the correctness of virus detection and neutralization The Dr Web virus databases are composed in such a way that some entries can be used to detect not just specific viruses but whole classes of threats 2 On completion of signature analysis Dr Web anti virus solutions use the unique Origins Tracing method to detect new and modified viruses that use known infection mechanisms Thus Dr Web users are protected against viruses such as notorious blackmailer Trojan Encoder 18 also known as gpcode In addition to detecting new and modified viruses the Origins Tracing mechanism considerably reduces the number of incidents of false triggering of the Dr Web heuristics analyzer 3 The detection method used by the heuristics analyzer is based on certain knowledge about the attributes that characterize malicious code Each attribute or characteristic has a weight coefficient that determines the level of its severity and reliability Depending on the sum weight of a file the heuristics analyzer calculates the probability of unknown virus infection As with any system of hypothesis testing under uncertainty the h
137. ty Space components Parental Control SplDer Gate SplDer Mail SplDer Guard Firewall Notifications Detailed logging this option is enabled till reboot E SpIDer Guard Upisala SpIDer Gate Anti virus Network SpIDer Mail n Een E Firewall Protection Updater Dr Web Services Dr Web Cloud Report Advanced 7 E create memory dumps at scan errors recommended Quarantine E Continue detailed logging after reboot Proxy Server Language Sakra Run Report Wizard Open folder containing log files Restore OK By default reports are kept in the standard mode and the following information is logged SpIDer Guard Time of updates and SpIDer Guard starts and stops virus events names of scanned files names of packers and contents of scanned complex objects archives e mail attachments file containers It is recommended to use this mode to determine the most frequent objects scanned by SpIDer Guard If necessary you can add these objects to the list of exclusions in order to increase computer performance SpIDer Mail Time of updates and SpIDer Mail starts and stops virus events connection interception settings names of scanned files names of packers and contents of scanned archives Ta 1 ax 3 Getting Started 59 It is recommended to use this mode when testing mail interception settings SplIder Gate Time of updates starts and stops of SpIDer Gate virus events con
138. u can create rules for both system and user applications d Dr Web Firewall allows you to create no more than one set of rules per each application This page lists all applications and processes for which there is an application filter rule set Each application is explicitly identified by the path to its executable file Dr Web Firewall uses the SYSTEM name to indicate the rule set applied to the operating system kernel the system process for which there is no unique executable file If the application file for which the rule was created changes e g due to update installation then Dr Web Firewall asks to confirm that the application is still allowed to access network resources 10 Dr Web Firewall 143 Main Parental Control SplDer Gate SplDer Mail pjei8 elem Firewall Applications Rule type Description Path Parent processes g Custom C Services and Controller C AWindows System32ise Interfaces Custom C Windows Start Up Appli C Windows System32 wi Advanced amp Custom C Host Process for Windo C AWindows System32 sv G Custom C Dr Web Updater C Program Files DrWeb dr amp Custom ea Local Security Authority C Windows System32 Isa 3 Custom unknown system process SYSTEM Custom C Microsoft Software Prot C Windows System32 sp Custom C Dr Web Control Service C Program Files DrWeb d To configure rule sets In the Dr Web Firewall settings window select the Applic
139. u can enable sound notifications on particular events set Scanner to apply recommended actions to detected threats automatically and configure Scanner interaction with the operating system It is recommended to run Scanner under an account with administrative privileges Otherwise all folders and files that are not accessible to unprivileged user including system folder are not scanned To run Scanner under an administrative account select the Run scanning process with administrative rights checkbox N gt at 8 R L J lt Main Actions Exclusions Log Use sound alerts E Automatically apply actions to threats Turn off computer after scanning E Interrupt scanning when switching to battery mode V If required limit the use of computer resources to 50 recommended v G Run scanning pro vith administrative rights Help oE conce 82 Ta 2 ww ys 4 Dr Web Scanner 83 Actions Page To set reaction on threat detection 1 Select the Actions tab in the Scanner settings window A G NG Main Actions Exclusions Log Restore defaults Infected Cure recommended X Incurable Move to quarantine recommended nA Suspicious Move to quarantine recommended MA m Adware Move to quarantine recommended me Dialers Move to quarantine recommended od Jokes Move to quarantine recommended Z Riskware Move to quarantine recommended
140. ule set You can configure the list by adding new rules or modifying existing rules and the order of their execution The rules are applied according to their order in the set 10 Dr Web Firewall 154 kof cat I s oO Default Rule Enabled Action Rule name Direction Log Description Asal v Allow packets EAPol Authe No logging Allows to authenticate v Allow packets PPPoE Disco amp No logging Allows PPPoE Discove Vv Allow packets PPPoE Sessi No logging Allows PPPoE Sessior Vv Allow packets GRE Allowt amp No logging Allows to establish VF v Allow packets ICMPv4 Ping gt No logging ICMPv4 Ping other R Vv Allow packets ICMPv4 Ping No logging ICMPv4 Ping other R v Allow packets ICMPv4 Trac No logging ICMPv4 Traceroute ti ior a r amperes Moni Am be te ecin wees oma r E a lt m New C Eae Cony C Dokte Help For each rule in the set the following information displays Enabled Action Rule name Direction Log Execution states for the rule The action for Dr Web Firewall to perform when the packet is intercepted e Block packets e Allow packets The rule name The packet sender e the rule is applied when packet is received from the network e the rule is applied when packet is sent into the network from your computer e the rule is applied regardless of pac
141. us protection on your computer Remove program Remove Dr Web anti virus protection from your computer Doctor Web Ltd 1992 2013 3 To remove Dr Web Security Space or select components to be installed it is required to enter the confirmation code from the picture in the opened window 4 If the program prompts you restart the computer to complete the procedure Ta 1 ax 2 Installing Dr Web Security Space 33 2 3 Obtaining Key Files The registration procedure for a new key file starts automatically during installation or can be launched from the SpIDer Agent menu once the installation is complete This procedure helps you connect to the official Doctor Web website and register your installation To obtain a key file 1 During the first step of the procedure you will be asked to choose what type of key file you would like to obtain either a license or a demo key file Step 1 License type In order for Dr Web product to operate you need a license key file To continue please register and obtain a license or demo key file from Doctor Web servers You do not need a serial number to get a demo key file You may receive the demo key file again only after a certain waiting period License key file Please enter serial number What is a key file Where is the serial number If you received a serial number when you purchased your Dr Web product select License key file and ente
142. ut on the desktop Create shortcut on the Start menu Doctor Web ta 1992 2012 When you finish adjusting the installation parameters click OK If you selected Receive key file later on step 5 the procedure of receiving the key file from the Internet starts on this step During default installation as well as if you specified a key file or received it during the installation and selected Update during installation checkbox on step 9 the wizard updates virus databases and other Dr Web Security Space components Updating starts automatically and does not require any additional actions If you selected Dr Web Firewall to be installed it is required to restart the computer after the installation completes Ta 1 ax 2 Installing Dr Web Security Space 32 2 2 Removing or changing Dr Web Security Space 1 Start the installation wizard with the special tool Add or Remove programs of the Windows operating system 2 In the opened window select the installation mode e to select the components to install select Change components e to restore anti virus protection on your computer select Restore program e to remove all installed components select Remove program Dr Web Securit e cec Dr WEB Security Removing or changing Dr Web Security Space components WB Change components ig Configure Dr Web Security Space components according to your needs Restore program bg Restore Dr Web anti vir
143. vel Maximum lia Standard Time of updates Detected errors and threats Scanned objects i Minimum Most parameters set by default should be left unchanged However you can change the details of logging by default the information on infected or suspicious objects is always logged the information on the scanned packed files and archives and on successful scanning of other files is omitted Ta J i ax 4 Dr Web Scanner 86 4 4 Scanning in Command Line Mode You can run Scanner in the command line mode then you can specify settings of the current scanning session and list objects for scanning as additional parameters This mode provides automatic activation of Scanner according to schedule Automatic activation of the Scanner according to schedule is performed in this mode To run scanning from command line Enter a command in the following format lt path_to_program gt drweb32w lt objects gt lt switches gt The list of objects for scanning can be empty or contain several elements separated with blanks The most commonly used examples of specifying the objects for scanning are given below e FAST perform an express scan of the system for more information on the express scan mode see Scan Modes e FULL perform a full scan of all hard drives and removable data carriers including boot sectors e LITE perform a basic scan of random access memory boot sectors of all disks and startup objects
144. y QRI d p delete quarantined files on drive lt d gt letter that are older than lt p gt days number If lt d gt is not specified then files are deleted on all drives if lt d gt is not specified then all quarantined files are deleted regarding of their age 0 days For Console Scanner only QNA double quote file names QUIT terminate Dr Web Scanner once scanning completes whenever or not the detected threats are neutralized For Scanner only REP follow symbolic links while scanning Option is disabled by default SCC show content of complex objects Option is disabled by default SCN show name of installation package Option is disabled by 175 Ta J 1 aX Appendices default SILENTMODE perform a background scan On threat detection the Dr Web Scanner window opens and dislays the list of detected threats Otherwise the window does not display For Scanner only SPN show names of packers Option is disabled by default SLS show log on the screen Option is enabled by default For Console Scanner only SPS display scan progress on the screen Option is enabled by default For Console Scanner only SST display object scan time Option is disabled by default TB check boot sectors including master boot record MBR of the hard drive TM check processes in memory including Windows system control area TS check autorun obj
145. y Do not edit or otherwise modify the file to prevent the license from compromise If no valid license or demo key file is found Dr Web Security Space components are blocked To receive a valid key file select Register License in the context menu of the SpIDer Agent Ss Ta 1 ax 3 Getting Started 70 3 4 Quarantine Manager The Quarantine section of Dr Web Security Space serves for isolation of files that are suspicious as malware Quarantine folders are created separately on each logic disk where suspicious files are found When infected objects are detected at the portable data carrier accessible for writing the Quarantine folder will be created on the data carrier and infected objects will be moved to this folder To open Quarantine Manager click the SpIDer Agent icon in the notification area select Tools and then select Quarantine Manager Object eicar copy com EICAR Test File NOT a Vir 28 06 2012 17 15 00 C eicar com EICAR Test File NOT a Vir 13 04 2011 15 02 03 C Users o usmanova Download yw5wmil4t com part EICAR Test File NOT a Vir 13 04 2011 14 21 39 C users o usmanovalap temp Threat v Date added Path Help Delete Restore Restore to The central table lists the following information on quarantined objects that are available to you e Object name of the quarantined object e Threat malware class of the object which is assigned by Dr Web Security Sp
146. yzers are usually not considered malicious although they can become a threat under certain circumstances Among other programs there is also a class of riskware programs These were not intended as malicious but can potentially be a threat to the system s security due to their certain features Riskware programs are not only those which can accidentally damage or delete data but also ones which can be used by crackers or some malicious programs to do harm to the system Among such programs are various 187 Ta J 1 ax remote chat and administrative tools FTP servers etc Appendices 188 Ta J N ah Appendices Below is a list of various hacker attacks and internet fraud e Brute force attack performed by a special Trojan horse program which uses its inbuilt password dictionary or generates random symbol strings in order to figure out the network access password by trial and error DoS attack denial of service or DDoS attack distributed denial of service a type of network attack which verges on terrorism It is carried out via a huge number of service requests sent to a server When a certain number of requests is received depending on the server s hardware capabilities the server becomes unable to cope with them and a denial of service occurs DDoS attacks are carried out from many different IP addresses at the same time unlike DoS attacks when requests are sent from one IP address Ma
147. z Hacktools Move to quarantine recommended ha Containers Move to quarantine recommended ba x 2 In the Infected objects drop down list select the program s action upon detection of an infected object A The Cure action is the best in most cases 3 Select the program s action upon detection of an incurable object in the Incurable objects drop down list The range of actions is the same as for infected objects but the Cure action is not available A The Move to quarantine action is the best in most cases 4 In the Suspicious objects drop down list select the program s action upon detection of a suspicious object fully similar to the previous paragraph 5 Similar actions should be specified for detection of objects containing Adware Dialers Jokes Riskware and Hacktools A AN v Aq A Y 4 Dr Web Scanner 84 6 The same way the automatic actions of the program upon detection of viruses or suspicious codes in file archives installation packages and mailboxes applied to these objects as a whole are set up 7 To cure some infected files it is necessary to reboot Windows You can choose one of the following e Restart computer automatically It can lead to loss of unsaved data e Prompt restart Log Page 4 Dr Web Scanner In the Log page you can set up the parameters of the log file o ES o _ ae Main Actions Exclusions Log Restore defaults Specify logging le

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