One Port Router
Contents
1. C I F A 82018474 Telef nica de Espa a SAU sini N Empresa adherida al Sistema Arbitral de Consumo Additional Information TELEF NICA DE ESPA A S A U INFORMA Deseamos agradecerle la confianza depositada en Telef nica de Espa a al haber adquirido uno de nuestros equipos y le informamos que para cualquier aclaraci n consulta o reclamaci n puede llamar de forma gratuita a e L nea de Atenci n Personal 1004 e Centro de Atenci n al Cliente Pymes 900 555 022 e Centro de Atenci n de Empresas 900 120 900 Donde ser atendido por nuestros asesores o si Ud lo prefiere visite la p gina comercial de Telef nica www telefonicaonline com Para obtener informaci n sobre el Servicio Postventa consulte la Tarjeta de Garant a del Equipo Por ltimo indicarle que para reclamaciones por escrito referidas a esta venta puede dirigirse a Telef nica de Espa a S A U Gran V a 28 28013 Madrid ENVIRONMENTAL RECYCLING Do not dispose this ADSL router with your normal household waste Ask your local authority about the opportunities available to dispose correctly and avoid damages to the environment Always comply with the legal regulations regarding this matter All transgressors will be prosecuted Cardboard boxes packaging plastics and the pieces that form the device can be recycled according to the legal rules in Spain with regards to recycling matters The cross symbol over the container that c2. One Port Router tie A Installation Guide This guide details the start up process for your internet connection You will be able to enjoy the service in an easy simple and quick way Please follow the guide instructions step by step The Advanced Settings CD includes a video file with a detailed graphic explanation of the start up process of your Internet service AyudaGr fica exe Package contents 1 One port router 2 Power adapter 3 Three ADSL microfilters 4 Multiple adapter CERTIFICADO DE GARANTIA perra ow pam namen ape ESTA TARIETA NO DEBERA REMITIRSE A TELEFONICA Paca ejercitar la garantia de este equipo ver condiciones al dorso 5 Telephone line cable 6 Ethernet cable 7 Advanced Settings CD 8 Warranty card For further information please check chapter 2 in the user guide included in the Advanced Settings CD or the Glossary section in this guide Start using your ADSL Microfilters installation Telephone line connection Connect a microfilter to each telephony device phones faxes Connect the grey telephony line cable 5 to the free outlet or services which may use your phone access alarms etc without microfilter ofthe splitter 4 and tothe ADSL router and to the telephone socket connector labelled as ADSL Connect the multiple adapter 4 and the microfilter 3 to the telephone socket where the router will be
3. an be found printed on the device means that when the equipment has arrived to the end of its lifespan it must be transferred to a special collection centre and its processing must be separated from the household waste TE Observa Telecom Nombre o raz n social OBJETIVOS Y SERVICIOS DE VALOR ANADIDO S L Direcci n C Raimundo Fern ndez Villaverde 30 Of 3 1 4 28003 Madrid Tel fono 91 7451708 Fax 91 7451709 C I F B 83488676 Representante de TECOM CO LTD en Espafia Declaramos por la presente y bajo nuestra exclusiva responsabilidad que el producto Router ADSL Monopuerto Marca Telef nica Fabricante TECOM CO LTD Pa s de fabricaci n Taiw n Modelo AR1061 Versi n 1 0 Versi n SW 1 3 9 Es conforme con las especificaciones t cnicas para equipos de telecomunicaci n que le son de aplicaci n en el d a de la fecha seg n la Directiva 99 5 del Parlamento Europeo y del Consejo del 9 de marzo de 1999 transpuesta a la legislaci n espa ola mediante el RD1890 2000 de 20 de noviembre de 2000 y en particular con Directiva de compatibilidad electromagn tica 89 336 CE y EN301489 Real Decreto 208 2005 sobre aparatos el ctricos y electr nicos y la gesti n de los residuos Seguridad EN 60650 1 Directiva de seguridad en baja tensi n LVD 73 23 modificada por 93 68 CE e Directiva de compatibilidad electromagn tica 89 336 CE modificada por 92 31 CE y 93 68 CE e Compatibilidad CE EN 300 328 2 In
4. assigned a different IP address this indicates that your service includes dynamic addressing which is the default type of addressing On the other hand if you are always assigned the same IP address then your IP addressing service is static 4 DNS Domain Name System Domain Name Server This server translates adomain name the name of a machine into its corresponding IP address Web Space Itis a service which allows the user to offer his or her own web sites or documents so that they will be accessible on Internet Microfilter It is an element which filters the ADSL signal and separate it from the phone signal so that it is possible to make phone calls and surf at the same time without interruptions or drops Web Browser or Web Explorer tis an application which allows the user to access and view any document available on the Internet Ports Physical or logical connection for sending or receiving data It allows an application to send data through the network Socket Plug which is usually installed on the wall and which allows to connect the telephone line cable TCP IP Transmission Control Protol Internet Protocol t is a set of network protocols the Internet is based on and which allow the transmission of data among computer networks 5 VERSI N 1 0 Equipment supplied by C I F B 83488676 REI RAEE Code 000334
5. connected as shown in the figure CO TY Me U WI For the rest of the telephone sockets where there is connected a telephony terminal you will just have to connect a microfilter 3 For further information please check chapter 3 2 in the user guide included in the For further information please check chapter 3 3 in the user guide included in the Advanced Settings CD or the Glossary section in this guide Advanced Settings CD or the Glossary section in this guide Start using your ADSL Ethernet cable connection Power adapter connection Connect the yellow Ethernet cable 6 to the Ethernet card of the PC and to the connector of the ADSL router labelled Plug the power adapter 2 into the mains and into the DC as ETHERNET 15V 500mA connector of the ADSL router For further information please check chapter 3 3 in the user guide included in the Advanced Settings CD or the Glossary section in this guide Start using your ADSL Internet Connection Turn the router on by putting the switch in the ON position Wait for a few minutes until the LEDs come on as shown in the figure below The routers supplied by Telef nica are optimised to connect to Internet with no additional installation or configuration procedures INDICATORS Current status Status of the power supply i ON The indicator will be red Green during the start u
6. he router are not simultaneously turned on SOLUTION Verify that no firewall which may hinder the connection to the Internet is installed See Annexe of the user s guide included in the Advanced Options CD In this case you shall use the Setup wizard included in the Advanced Settings CD to configure manually the router See section 5 of the user guide included in the Advanced Settings CD You must ensure that the TCP IP protocol is correctly installed for the network adapter the ADSL router is to be connected to See the Guide on the Ethernet Card and TCP IP protocol included in the Advanced Settings CD We recommend you to reset both devices firstly the router and then the computer See the user as in the Advanced Settings CD for more details If you cannot solve the problem please chec the following section which contains information about Customer Care service Customer Care The customer care service is available via telephone as well as via Internet For further information please consult chapter 6 in the User Manual All the information on ADSL can be found in the Todo ADSL section at telefonicaonline com www telefonicaonline com adsl Telefonica Technical Customer Care Centers Home Users 902 357 000 Enterprises and Professionals 902 357 022 Customer Care to execute the equipment warranty 902 367 132 TI Gran Via 28 Registro Mercantil Hoja M 213180 Folio 6 Tomo 13170 Inscripci n 1
7. lter has been installed between each telephony device telephones faxes and services which use the phone line alarms etc and the phone socket see step 1in the section Start using your ADSL of this guide Verify that a microfilter has been installed between each telephony device phones faxes and the socket see step 1 in the section Start using your ADSL of this guide Disconnect any of the telephony devices phones faxes or services which are using the phone line alarms etc Verify that the Ethernet cable is correctly connected to the Ethernet connector and to the Ethernet card of your desktop PC or laptop computer see step 3 in the section Start using your ADSL of this guide Verify that the phone line cable is correctly connected to the ADSL connector and to the phone socket WITHOUT any microfilter see step 2 in the section Start using your ADSL of this guide PROBLEM cannot access to Internet Solutions to frequent problems REASON There is a firewall installed in your computer which prevents the connection to Internet You have hired a fixed IP addressing instead of dynamic IP addressing which is the default service The TCP IP protocol is not correctly installed for the network adapter used Sometimes the computer does not receive the IP address the gateway or the DNS server data correctly through DHCP due to the fact that the computer and t
8. munidad descargas electroest ticas EN 61000 4 2 Madrid 02 de abril de 2008 Fdo Vicente Fern ndez Bueno Director General Este equipo est preparado para su conexi n a la red anal gica de Telef nica de Espa a S A U con acceso al servicio ADSL y su uso est autorizado exclusivamente en Espa a 13 Glossary ADSL Asymmetric Digital Subscriber Line It is a digital line to access the Internet at high speed Antivirus Application dedicated to detect and remove any computer virus and other malicious programs Ethernet Cable A cable which is used for transmitting data at high speed in Local Area Networks LANs It is yellow Multiple Adapter An element which consists on a male and two female connections which allows to have internet connection and phone service on the same phone socket Firewall A hardware or software element which is used in a computer network to control and manage the network traffic either allowing it or rejecting it according to the network policies defined by the organisation which manages the network It may block the establishment of the connection to the Internet DHCP Dynamic Host Configuration Protocol A protocol which allows the hosts of a network to obtain the IP configuration settings automatically Fixed Dynamic IP addressing It indicates how Telef nica assigns to your line the IP address If every time that your router starts a session it can be
9. p procedure ON Status of the Ethernet Green Ethernet connection ON ADSL connected The indicator A will blink in green while Conexi n Green establishing the connection Status of the Internet ON connection Internet Green The indicator will blink in green if there is traffic For further information please check chapter 3 4 in the user guide included in the Advanced Settings CD or the Glossary section in this guide Start using your ADSL Congratulations now you can access to Internet using your ADSL connection Open your browser go to the web address www telefonicaonline com and start surfing the net Should you not be able to access please see section Troubleshooting in this guide Activate your e mail accounts and your web site Once you have accessed www telefonicaonline com select the option Activar ADSL After typing in the initial user name and password in the service data letter or the one obtained calling 900 50 20 10 from the telephone line where you have installed the ADSL service you will access a web site where you can activate your e mail accounts and your website where you can publish your personal web pages Protect your PC Once connected to the ADSL service we strongly recommend you to protect your PC against Internet viruses or attacks If you wish to do so you can contract these services Antivirus PC Anti Intrusos PC Pack Seguridad PC at www telefonicaonline com by calling 1004 or
10. through your usual channel Advanced Settings CD The CD is not required to setup your ADSL connection In the CD you will be able to find additional help to meet any needs which may arise regarding your ADSL Internet connection Ayuda Conexi n Graphic help which will guide you along the whole start up procedure to connect to the internet and the advanced configuration ofthe ADSL Service Agente ADSL Advanced Configuration Tool which will allow you to carry out some advanced configuration tasks including opening ports editing the access password Asistente T cnico Support tool which will allow you to detect and solve problems related to your Internet connection Documentaci n Itincludes more detailed information regarding the additional tools and some aspects of your Internet connection PROBLEM The connection drops if pick up the phone Telephone calls are dropped or too much noise is heard The Ethernet LED does not light up The Connection LED does not light up Solutions to frequent problems REASON No microfilter has been installed between the phone device and the phone socket There is no microfilter between the phone and the socket You have more than three microfilters simultaneously installed which affects the quality ofthe phone service The Ethernet cable is not correctly connected The phone line cable is not correctly connected SOLUTION Verify that a microfi
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