System Client User Manual
Contents
1. Alert Name sqlwriter Name sqlwriter exe Description sqlwriter exe Polling Cycle min E a Reset Period min 420 Y Add Alert Cancel Figure 28 Create Process Alert Enter an Alert Name The alert will be listed by this name in the Software area and in the System Alert Matrix The Polling Cycle controls how often the System Client will poll for process status After an alert is generated System Area Manager waits for the length of the Reset Period before sending another alert A system service alert will attempt to restart the service if it is not running If the service is found to be not running for a second time during the Reset Period an alert will be generated System service alerts are created in the same way as process alerts Click the radio button to the left of the service name then click Create New Alert Create New Alert x Alert Name Plug and Play Name PlugPlay Description Plug and Play Polling Cycle min 1 v Sample Period min 5 v Reset Period min 120 v Add Alert Cancel SN Figure 29 Create Service Alert Retrieving Windows Events System Client can retrieve events from Windows event logs To retrieve events from the Application System or Security event logs first choose the event type to filter by For Application and System logs available event types are Error Warning and Information for the Security event log the options are Failure Audit and Success Audit Next ch2. YAM oftware System Client V4 55 User Manual August 2014 O 2014 SyAM Software Inc All rights reserved SyAM Software and the SyAM Software logo are trademarks of SyAM Software Inc All other trademarks are the property of their respective owners Information contained in this document is assumed to be accurate at the time of publishing SyAM Software reserves the right to make changes to the information contained in this document at any time without notice For additional information sales or technical support contact SyAM Software www syamsoftware com Table of Contents A a AAA 5 SV AM SON Wake MOGUIGS sentra taetilads o rienda tiritas 6 COMP AUDI a a ere ca ea add O 6 DEI MENOS ds 7 Chapter 1 Installation and CONTIGUOS A A a a 9 Mstalation Instructions Windows li e do ai 10 Hstalatoninstuctions ENUS a ta ias 10 Firewall SOC UY stasis E e a e ae atee es bet een det 10 Uninstalling SyAM System Client Windows ccccccssseececcseeeeeeeceeseeeeeeseaeeesesaaseeeesseaeeeesseaeeesseeaeeeeesaaaeeeess 11 Uninstalling SYAM System Client RADO att dd al 11 Ep A 12 Browsing tone SyAM Web SV iia 13 Endnote SESSION coe atecetast arte a adetaches ican a cand aac utetacen tena deaatensece tendaceuseh aides Onan Meats dete tenatece 14 Chapter 3 The SyAM User Interface cccccccccoccnncccnnccocononnccnnnnonononnnnnnnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 15 TING SYAM Use
3. l Figure 3 SyAM System Client Login Screen 13 The SyAM web server does not maintain its own separate set of users and passwords It requests the operating system to log you in so uses the accounts that are already in place on your system To login you must satisfy the following conditions For Standalone systems not in a Windows Domain e The User name and Password must be valid on the system you are logging into e The User must have Administrator rights on the system For systems within a Windows Domain e The User name and Password must be valid in the Domain e The User must have Domain Admin rights within the Windows Domain e A Valid Domain Name for the system must be entered in the Domain field For Linux systems e The Username and Password must be valid on the system you are logging into Ending the Session When you have completed your management session choose the Log Out button on the main header bar Successful logout returns you to the login screen Domain Figure 4 Successful Logout For added security you will be logged out automatically after 30 minutes of inactivity A message box will appear on screen if you are using Internet Explorer to let you know that you need to log back in If you are using a Firefox browser you will be logged out and returned to the login screen Chapter 3 The SyAM User Interface This chapter describes how to use the System Client software It also points out s
4. has been added your total memory size has been changed from 2043MB to 4095MB Number of memory pieces has been changed from 1 to 2 piece s Acknowledge Io OBS Figure 35 Local Alert popup Alerts are categorized as asset monitoring events hardware events storage events network events and performance utilization events The user is prompted to acknowledge each alert When the administrator generates a Local Alert report each alert shows whether it has been acknowledged and by which user Integration into Enterprise Frameworks System Area Management SyAM MIB The SyAM MIB must be installed into the Enterprise Framework server before it can decipher traps sent from a managed system Please consult your Enterprise Framework application on how to install a 3 party MIB The MIB file can be downloaded from the SyAM website System Area Management SyAM Integration into Microsoft System Center Operations Manager 2007 2012 SCOM The SyAM Management Pack for Microsoft System Center Operations Manager must be imported into the SCOM server before it can decipher Windows events written by SyAM Management Agents Please consult the SyAM Software Tool Tip Using the SyAM Events Management Pack for instructions on installation and configuration The SCOM 2007 2012 Management Pack file can be downloaded from the SyAM website 4 Chapter 5 Contact Details 8 Glossary This chapter contains technical support cont
5. Off By Client percentage of system shutdowns performed by the System Client Powered Off By User percentage of system shutdowns performed by the user System Uptime How long the system has been running as reported by the operating system Hardware Detail Tab All environmental sensors discovered on your platform are displayed in the Hardware Tab This includes fans temperatures voltages power redundancy loss and physical security The number and type of sensors displayed is dependent upon the system platform and its configuration System Details RUSSELL PC 192 168 200 111 system ME Hardware W Software Hardware Details Current Value Health Fans RPM System Fan 1018 RPM Normal MCH FAN 5260 RPM Normal F Temperature C Processor Temperature 45 0 C 113 0 F Normal Internal Temperature 32 0 C 89 6 F Normal Remote Temperature 37 0 C 98 6 F Normal HDD Temp 29 0 C 84 2 F Normal Vv Voltages v 2 5V 2 522 y Normal WCCP VOLTAGE 1 176 v Normal 3 3V 3 302 v Normal 5V 5 069 v Normal 12V 12 028 v Normal Figure 10 Hardware Detail Tab Reset Chassis Intrusion Some hardware platforms that support a chassis intrusion sensor do not automatically reset the sensor state to normal when the chassis in closed For such systems the Reset Chassis button causes the platform to reset the state of the sensor to normal Network Detail Tab The Network Tab displays detailed information on adapters co
6. Plan Name Display Off Power Always On Timeout Settings When computer is AC Main Turn off monitor After 1 Min y Turn off hard disks Never System standby Never Hibernate Never Hybrid Sleep Enable v Scheduler Settings Schedule No Action Shutdown Restart Hibernate Execute Time Sunday J 3 E Monday Tuesday Wednesday Thursday Friday Saturday Defined applications to not shutdown if running Check for keyboard mouse activity 15 Min v smaagentexe Shutdown countdown timer 2Min y Wait period before rechecking 30 Min v Number of attempts to shutdown 4 v Enter application executable name Add Application System Security User Log Off Lock Screen Settings ss Disabled if a defined application is running the screen may be locked or the user forced to log off Check for Inactivity Sable 5 Force Logoff Lock Screen Prior Day Prior Week Prior Month Number of Hours On 24 168 300 Number of Hours Suspended 0 0 0 Number of Hours Off 0 0 156 Powered Off By Client 0 0 100 Powered Off By User 0 0 0 Total Wattage Used 419 2939 5186 System Uptime 1 hour 14 minutes 0 seconds Are Figure 9 Power Management Tab Power Plan Name The Power Plan Name for a newly installed SyAM Windows System Client is the name of the active Windows Power Scheme Setting up a new power plan in System Area Manager or in SyAM Management Utilities will create a new Windows Power Scheme and make it the active power p
7. server board Hardware Change Monitors changes to system hardware configuration Software Change Monitors changes to installed programs rs a Service Monitor Monitors state of a system service a Process Monitor Monitors state of a process rs Windows Event Log Monitor Monitors file size of a Windows event log 43 Notification Settings Configuring email alerting ne i E le Notification Settings xamp Email Address H admin company com admin company com SMS Pager Address g iternergency compa ny com System Area Manager 192 168 100 158 192 168 1 1 Username o itadmin Username Sender s Email Address E i itadmin company com Local Admin company com Sender s Email Password eescesese Mail Server mail company com smtp company com SNMP Trap Receiver R pa 192 168 200 111 snmp company com Figure 34 Entering Notification Information Physical Sensor Upper and Lower Thresholds Each physical sensor instance has its own range of safe operating values with lower and upper warning and critical thresholds These values are discovered if the hardware platform supports that information or are calculated from available data Physical Sensor Warning and Critical Alerts Since physical sensors may enter warning or critical health states separate alerting methods may be configured for each Logical Sensor Thresholds Monitored resources that a
8. startup type and current State System Details RUSSELL PC 192 168 200 111 system MB Hardware ai Network MW Storage W Software Software Details Installed Applications Drivers v Services Processes Processes 50 Image Name Memory K System Idle Process System smss exe csrss exe End Proc233 Create New Alert Services 138 Description Startup Type Adobe Acrobat Update Service Adobe Flash Player Update Service Application Experience Application Layer Gateway Service 4 Windows Event Logs Figure 21 Processes and Services End Process Start Stop Service This feature is only available through the System Area Manager System Area Manager can stop a running process and start or stop a service ona managed system remotely through the browser interface To end a process select the process by clicking the radio button to the left of the Image Name then click the End Process button Processes 50 Image Name Memory K UWETUT EXE y WmiPrvSE exe thunderbird exe y svchost exe ARMA NAIA rve r pog 4 Figure 22 End the Process 33 Message from webpage reo ME Please confirm you wish to execute the End Process operation on thunderbird exe hu lt i Figure 23 Confirm to End the Process To start a service select the service by clicking the radio button to the left of th
9. 3 2008 LeceTussT 24 Clock Speed Gerunente Number of Logical CPUs Figure 5 System Client User Interface Layout Header Bar The header bar has function buttons for Refresh and Log Out and a question mark icon for Online Help Figure 6 Header Bar Health Colors In order to quickly identify and correct system problems SyAM System Client uses a consistent color scheme to represent the health and functionality of systems and their components These colors can be seen in every level of monitoring from the instance of the component to the component category and section The health of each monitored system is updated on a regular interval Any change in the status of the system will cause a change in the health color The health color will remain in the changed state until the issue is resolved Green Fully Functional Amber Warning Red Critical Grey System state pending currently unknown Purple System is no longer responding Blue Agent service has been manually shutdown Black System has been shut down Brown System power state has been suspended 17 Icons There are four icons that represent the type of SyAM software running on the managed system i Server System Client System Area Manager Desktop System Client System Area Manager E Notebook System Client L Tablet System Client Management Tree Y System
10. Client a RUSSELL PC 192 168 200 111 NO wb Figure 7 Tree Expanded to Display Monitored Sections Tree Icons System Alert Matrix Provides access to the thresholds sample and reset periods and notification options for all of the monitored hardware and software sensors within the system System Provides system board memory CPU slot display port information and status of the CPU and Memory utilization being monitored in addition memory error information is displayed Hardware Provides sensor information and current status on physical sensors being monitored within the system Network Provides network adapter configuration information and performance for all configured adapters within the system Storage Provides physical storage device storage controller logical device information and health status for the storage devices and managed RAID controllers at Software Provides information on OS services processes and installed applications Also provides remote and process management 19 System Detail Tab The System Tab displays detailed information on the system s configuration including BIOS vendor information operating system location machine name function memory and CPU utilization etc Administrators can choose to enter additional system information by filling in the fields at the top of the screen The system s power management policies can be viewed a
11. S System nie Tap fer Sample Reset Period Current Threshold Monitoring Pager Area Alerts Trap Event Period Manager Log gt E Network Adapters E M E Y An a E gt E Physical Disks E mM E 7 A E E gt 2 Logical Disks 30 E Y AA al 5 __ 168 He CPU Utilization oe fw PUT Oo OF FOF O gt Min gt amp Memory Utilization 95 Y ad a a 4 Min 240 Min BE Hardware Change M E Ap A E b W Software Change Ej E Y 0O E E b W Windows Event Log Monitor E E A E E Notification Settings Eep Email Address admin syamsoftware com admin company com SMS Pager Address System Area Manager 192 168 1 151 192 168 1 1 Username itadmin Username Sender s Email Address admin syamsoftwere com Local Admin company com Sender s Email Password eocccese Mail Server mail syamsoftwere com smtp company com SNMP Trap Receiver 192 168 200 111 snmp company com Ez Figure 33 System Alert Matrix 41 Monitored Sensor Types Physical Sensors o Security IfAwhen the system chassis is opened the intrusion will trigger a sensor alert provided that the connected board BIOS support this information reporting F Fans Monitored for rotational speed provided the fan is connected to a board BIOS that supports the information reporting l f Voltages Monitored for the functionality that the connected board BIOS supports Temperature Monitored for the functionality that the c
12. act information as well as a glossary Contact Details Contact roduct support syamsoftware com Web www syamsoftware com Support Information http www syamsoftware com Product Information http www syamsoftware com Glossary Adding a sensor to the alert matrix Sensors are automatically monitored they have their sensor category default notifications applied to them Critical Level The level of the threshold which is operating beyond the normal and warning thresholds Current Value The actual reported sensor reading for the system component on a timed reporting cycle From Address Administrators can define a unique name for the SyAM alerting email address Hardware Detail Screen Information on the system components being monitored including fans temperature voltages etc Hardware Event When a threshold is met or exceeded by a physical component of the system Header Bar The header bar within this browser contains the lt Logout gt lt Refresh gt lt gt function buttons Health colors Green Fully Functional Amber Warning threshold exceeded Red Critical Threshold exceeded Grey System update pending Blue Agent has been manually stopped Purple System is no longer responding Black System has been shut down Brown Suspended Power State Intervals Readings on all monitored systems and components are at preset cycles of 60 seconds Logical Sensor Storage network adapters removable disk drive
13. any Intel architecture x86 x64 platform running one of the supported operating systems Compatibility Operating System Server System Client Desktop System Client Notebook System Client Tablet System Client Windows 2012 Server Windows 2008R2 Server Windows 2008 Server Windows 2003 Server Windows 8 Windows 7 Enterprise Professional Windows XP Professional Red Hat Enterprise Server 4 5 Red Hat Workstation SuSE Enterprise Server SUSE Professional Fedora Core Linux x64 Operating System Requirements If you are running Red Hat or Fedora Core x64 Linux distribution you must load the Compatibility Arch Support Multi lib Support Packages To check if this is loaded look in System Settings Add Remove Applications and scroll to the bottom to verify that this package is installed If not please install it System Requirements e 160MB Disk space e 256MB Memory Browser Requirements e Internet Explorer 7 8 9 e Mozilla Firefox Deployment Options During installation you are presented two options of deployment e Local This installs the SyAM web server and management agent which enables you to manage the system directly via a web browser You may also manage the system via the system running the System Area Manager software e Agent This does not install the SyAM web server it installs the management agent only In thi
14. are temoyv2 Glonal sours Available Arrays Capacity MB Drives in Free Space Array Y Array MB IN n Create RAID Set Delete Array Figure 16 Available Array Configuring the RAID Set 6 Next choose the Caching policy and stripe size from the drop down boxes RAID Level RAID 0 29 Caching Stripe Size Disabled 1024 KE RRAID 5 7 Click the Create RAID Set button to create the RAID Set 8 The system will now process your configuration and will create the RAID Set If for any reason the create operation fails a message will be displayed at the top of the screen explaining the cause for failure 9 The new RAID Set will now appear under the RAID Set Details 10 If you created a Physical Array in Step 3 and decided not to create a RAID Set on it you may dismiss it by selecting it and clicking the Delete Array button You cannot delete Physical Arrays that have RAID Sets created on them RAID Controller RAID Controller Details RAID Controller Model LSI MegaRAID SAS 9260CV 8i Controller ID 0 Firmware version 2 120 73 1289 BIOS version 3 22 00_4 11 05 00_0x05030000 Controller Cache Memory vai BBU Presence Normal Number of Buses Max Device per bus 38 RAID Set Details Status Capacity Drives in oe pes MB RAID set Caching StripeSize Array ha o _ i GB J Delete RAID Set RAID Set Figure 17 RAID Set Details Information on Configure
15. atically opened on Windows systems 3894 Used for agent management service 3930 Used for web server if installed 5800 Used for Remote Console access from System Area Manager 5900 Used for Remote Console access from System Area Manager Uninstalling SyAM System Client Windows To remove System Client from the Windows system 1 On the start menu select Settings Control Panel Add Remove Programs or Programs and Features 2 Highlight SyAM System Client and select Uninstall You will be prompted to confirm this action 3 Following removal if SyAM System Client is to be reinstalled a system restart is required Uninstalling SyAM System Client Linux To remove the SyAM software from the Linux system 1 Go to the top level directory where the SyAM software was installed 2 uninstall The software will be uninstalled 11 Chapter 2 Logging In This chapter provides details on logging into the SyAM User Interface Browsing to the SyAM Web Server Open a supported web browser with access to a system where SyAM System Client is installed with local web interface In the URL bar enter http IPADDRESS 3930 or http MACHINENAME 3930 Example http 192 168 1 19 3930 Example http FILESEVER1 3930 If you enabled SSL during installation you are required to type https instead of http Example https IPADDRESS 3930 or https MACHINENAME 3930 This will bring you to the login screen
16. d RAID Set Adding Removing a Global Spare 1 Choose the physical drive that you wish to become a global spare to the RAID Set by clicking on its check box then click on the Add Global Spare button 2 To remove a global spare click on the check box next to the drive that is currently displayed as a hot spare then click the Remove Global Spare button Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 ATA ST21000524AS Full Array 0 931 00 GB ATA ST31000333AS Hot Spare 931 00 GB ATA ST31000333AS Crauiz2 Array add Glosal Soars Remove Global Spare Figure 18 Removing a Hot Spare drive Deleting a RAID Set Under RAID Set Details click the radio button next to the RAID Set to delete then click the Delete RAID Set button Note that when multiple RAID Sets are present on the same Physical Array only the last RAID Set displays a radio button and may be selected to delete we RAID Controller RAID Controller Details RAID Controller Model LSI MegaRAID SAS 9260CV 8i Controller ID 0 Firmware version 2 120 73 1289 BIOS version 3 22 00_4 11 05 00_0x05030000 Controller Cache Memory 512 BBU Presence Normal Number of Buses 1 Max Device per bus 8 RAID Set Details Caching Stripe Size o B al Figure 19 RAID Set Details Deleting a RAID set Delete RAID Set 31 Software Details Tab The Software tab displays detailed information on the processe
17. d from the menu choose the product version you wish to install or double click the downloaded SyAM executable Then just follow the Install Wizard instructions Choose the language of the user interface Choose the destination folder This cannot contain any spaces in the name Choose either the Local or Agent installation default Local To enable security through 128 bit data encryption from SyAM Server Web Server to the browser choose the SSL option default No After the installation has finished the SyAM services will start and dynamically discover and configure your system s monitoring environment Installation Instructions Linux ete Ole ee Download the required product version or copy it from the SyAM Software CD to the Linux system Extract the files and change permission to execute the files Enter install then follow the on screen instructions Choose the language of the user interface Choose the destination folder This cannot contain any spaces in the name Choose either the Local or Agent installation default Local To enable security through 128 bit data encryption from SyAM Server Web Server to the browser choose the SSL option default No After the installation has finished the SyAM services will start and dynamically discover and configure your system s monitoring environment Firewall Security The following ports must be opened if you are using a firewall on your Linux system They are autom
18. disk Physical Drives Displays the physical drives connected to the RAID controller including their location on the BUS ID Status Capacity Vendor and Model Physical drives in use by a RAID controller are typically not visible to the operating system Available Arrays Displays the physical arrays defined by the RAID controller A physical array is a grouping of drives on which RAID Sets are created The display includes the RAID levels and capacities available for creating additional RAID sets RAID Controller Details SUPERMICROX7DVL 192 168 100 116 wa RAID Controller Storage RAID Controller Details RAID Controller Model LSI MegaRAID SAS 9260CV 8i Controller ID 0 Firmware version 2 120 73 1289 BIOS version 3 22 00_4 11 05 00_0x05030000 Controller Cache Memory 512 BBU Presence Normal Number of Buses 1 Max Device per bus 8 Mute Alarm RAID Set Details Capacity Drives in Caching Stripe Size Array Delete HAID Set Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 ID 12 Free A 931 00 GB El A ATA ST31000524AS ID 13 Free mil 921 00 GB JN ATA ST31000524AS ID 14 Free FT Aa 931 00 GB sree 4 uw Bl Available Arrays Drives in Free Space Create RAID Set Dalziz Array Figure 14 RAID Controller Details Screen ise in Creating a RAID Set Decide if you will create a RAID Set on a
19. e USB Description Intel R N10 ICH7 Family USB Universal Host Controller 2708 Intel R N10 ICH7 Family USB Universal Host Controller 27C9 Theo N10 CH7 Family USR Universal Host Controller 97CA 4 TT Serial Ports Name Max Baud 115200 Communications Port COM1 OS Display Adapter Description Intel R 82945G Express Chipset Controller Model 0 Microsoft Corpora Driver 7 14 10 1103 Memory Monitor Monitor Serial Name 22338 Number Figure 8 System Detail Tab Intel R 82945G Express Chipset Controller 0 Microsoft Corpora 256 MB LFM0C02301600DB24041 Monitoring Memory Errors SyAM System Client provides real time monitoring and alerting of single and multi bit memory errors on systems with supported ECC Memory error monitoring The default alerting thresholds are to notify the administrator immediately on a multi bit error or when two single bit errors occur within a day Through the System Area Manager the administrator can adjust the thresholds and polling interval periods for both single and multi bit errors and configure their notification methods 21 Power Management Tab This feature is only available through the System Area Manager On the Power Management tab the user can display and reconfigure power management policies for the managed system Power Management SYAMAPPLIANCES 192 168 200 10 Y Power Management System Power Management Details Power
20. e Description service name then click the Start button The service status must be Stopped in order to be started Services 138 Description Startup Type Status Adobe Acrobat Update Service Auto Running Adobe Flash Player Update Service Manual Stopped Application Experience Auto Running Application Layer Gateway Service Manual Stopped 4 Figure 24 Starting a Service A Message from webpage E ME Please confirm you wish to execute the Start operation on Adobe Flash Player Update Service Ee Figure 25 Confirm to Start the Service To stop a service select the service by clicking the radio button to the left of the Description Service name then click the Stop button The service status must be Running in order to be stopped Services 144 Description A V Jal L gt ae Startup Type Status Manua z 8 Volume Shadow Copy Windows Time 8 World Wide Web Publishing Service 1AF we Miss o A ei 4 Figure 26 Stopping a Service Message from webpage Running Please confirm you wish to execute the Stop operation on Windows Time Figure 27 Confirm to Stop the Service 35 Process and Service Alerting This feature is only available through the System Area Manager To create an alert on the status of a process select the process by clicking the radio button to the left of its name then click Create New Alert Create New Alert x
21. ectugecx2ssteresedstyearcdsnssanadnseocsedatacbedishencdedesdanseoctegaxedabodasbdabenedeieeeneneeats 16 Figure 7 Tree Expanded to Display Monitored SectiOnS ccccccoccnccnncncconcnnncnnnnncnnononnns 19 Figure 8 System Detail Tab ooocccccccconcnnccccnoncnnnncnnnncnnnnonncnnnononancnnnononancnnnnnnnnncnnnnnnnns 20 Figure 9 Power Management Tab occcconnnncccoccnncconcnnccnncnncononcnnononcnnconancnnonancnnnnnnninnnnanenoss 22 Figure 10 Hardware Detail Tab oonnccccconcnnccoccnnccnocnnnononennononcnnconancnnononcnnnnnronennanenoss 25 Eure 11 NelWoneDetall abismo aiii caidos 25 Figure 12 storage Detallada aniston 26 Figure 13 Storage Details Managed RAID Controllers oooccccccccccncnncconoonconcnonoss 27 Figure 14 RAID Controller Details Screen oocccccccconncnnccoconcnnncnonancnnnononancnnnnnnnnnconononons 28 Figure 15 Physical Drives Choosing drives for the ArTaY ccccccooonccncccnnncconccononcconononnos 29 Figure 16 Available Array Configuring the RAID Set oooccoooocccccccnnocccnccnnnacconcnonancconcnonnns 29 Figure 17 RAID Set Details Information on Configured RAID Set 30 Figure 18 Removing a Hot Spare drive occcccccconccnncccconcconcnononccnnononancnnnonnnancnnnonnnancnnnnnnnns 30 Figure 19 RAID Set Details Deleting a RAID S t oocccccconinnccccccncononcncononcnnnonanoncnnanennos 31 Figure 20 Installed Applications and DriverS occcccccconncnncccn
22. em running System Client SMTP address Mail system address example mail company com or 192 168 1 100 SNMP Traps Notification from a system or central manager to an enterprise framework server Requires System Area Management SyAM MIB to be installed on enterprise framework server Software Detail Screen Information on the processes services and applications installed Storage Detail Screen Information on physical and logical disks controllers and removable devices Storage Event Logical disk has reached its utilization threshold Loss of logical disk or Loss of Physical disk System Alert Matrix Interface to configure sensor thresholds and notification options System Alert Notification Settings Notification and configuration details for the System Alert matrix System Detail Screen Information on the system s configuration BIOS operating system location memory CPU etc Upper Threshold The highest threshold to be alerted upon if exceeded User name and Password for outgoing Authentication Enter the administrator user name and password if the outgoing email system requires authentication Warning Level The level of the threshold that is operating between the normal and critical thresholds Welcome Displays the Revision and contact details for the product 51 Chapter 6 System Area Manager Software This chapter contains information on the enhancements available with a System Area Manager Dif
23. ferences between System Client and SyAM System Area Manager The following table lists the features available when managing systems from a System Area Manager vs managing systems locally with System Client Server Desktop Notebook Feature System Client System Area Manager System Level Alerting Email SMS Pager SyAM Central Event Log SNMP Enterprise Managers System Event Log MOM Thresholds Sample Periods Reset Periods Centralized Alerting Email SMS Pager SNMP Centralized Monitoring System Absence Platform Event Traps PETs Asset Changes Remote Management Graceful Shutdown Restart Remote Console KVM IPMI Over LAN Power on off IPMI Over LAN Event Log AMT Remote Power functions AMT Remote Control AMT System Defense AMT KVM Storage Management Logical Utilization Monitoring Removable Device Monitoring RAID Monitoring RAID Configuration Management Software Management End Process Start Stop Service Power Management Power Policy Configuration Power shutdown Restart Scheduler Event Logging Monitored event logging Performance Snapshot Event Filtering Sorting Output to file 53 Feature System Client System Area Manager Asset Inventory Reporting e Summary e Detailed e CSV HTML XML output
24. g them are predictive alerting to pending failures system configuration unattended monitoring and alerting remote management and reporting The products dynamically discover the hardware and software operating environment and manage all physical environmental sensors available and operating system resources Users can view them and be alerted if they exceed their thresholds There are two levels of system management System Client software provides a single system view System Area Manager provides a unified view of all of your systems and also provides more comprehensive features The System Client management products are Server System Client Desktop System Client Notebook System Client Tablet System Client The Central Management product is System Area Manager This user manual describes the System Client software The following sections will describe the product functionality of the System Client and highlight areas of additional functionality available through the System Area Manager SyAM Software Modules System Client software contains four products e Server System Client Used for server platforms running server operating systems and RAID storage e Desktop System Client Used for desktop workstation platforms e Notebook and Tablet System Clients Used for notebook or tablet computers that are on and off the network and may have hardware or software changes made while offsite These products can be installed on
25. herwise entered a critical state it is displayed in red and an X appears next to it Click on the X to permanently delete this sensor instance from the alert matrix Only do this if the instance is not being replaced Once the sensor has been replaced it will automatically be monitored and the new health state will be represented Enter the destination email address the sender s email address and the mail server hostname or IP address Enter the user name and password if outgoing email is authenticated Click the Apply button to save changes Use the Test Notification button to send a test email and ensure your configuration is correct 45 SyAM Alerting Enhancements These features are only available through the System Area Manager When a system is managed from the System Area Manager it enables users to modify any of the thresholds sample periods reset periods and notification methods lt also enables alerts to be sent via the other notification methods such as SMS pager Local Alerts sending events to the System Manager for it to perform central alerting methods SNMP Trap or writing the event to the System Event Log Local Alerting Enabling Local Alerts in the System Alert Matrix causes a tray icon to be displayed and popup windows to appear on the managed system when an alert is generated 1 190 Alert AMT 192 168 100 29 Mon Feb 28 13 15 08 EST 2011 Your physical memory has been modified DIMM 2 CHANNEL B
26. hutdown To add an application enter the name of the application executable and press the Add Application button To remove an application click on the radio button next to the application you wish to remove and press the Remove Application button Check for Keyboard Mouse Activity This is the time period that is checked before attempting to perform a scheduled shutdown Shutdown Countdown Timer This is the time period that the user is presented to cancel the scheduled shutdown Wait Period before Rechecking This is the time period that the agent will wait before attempting to perform the scheduled shutdown 23 Number of Attempts to Shutdown This is the number of attempts the agent will attempt to perform the scheduled shutdown for that day System Security User Log Off Lock Screen Settings This feature is used to secure a system against unauthorized access when the user is not present Use the drop down menu to enable the feature and select the inactivity timeout period Then choose either to force a logoff of the currently logged in user or lock the screen requiring the user to re enter a password Power Consumption Information on system power consumption is displayed here for the prior day week and month Number of Hours On total number of hours system is powered on Number of Hours Suspended total hours in suspended power state Number of Hours Powered Off total number of hours system is powered off Powered
27. i gt Standard IDE ATA ATAPI controllers Intel Figure 13 Storage Details Managed RAID Controllers Click on the RAID Controller to open up the RAID Controller window Please check the www syamsoftware com Web Site for RAID Controller Configuration Support Server System Client performs integrated monitoring of PCI RAID Controllers All discovered PCI RAID Controllers that we support will be monitored and their summary configuration and status displayed under Managed RAID Controllers within the Storage tab Server System Client will discover RAID Controllers that it can manage only if the required RAID drivers are installed If anew RAID Controller is installed after Server System Client has been started then restart the system for it to discover the new Managed RAID Controller Please check the release notes for the list of RAID Controller compatibility for the version of software you are using 27 RAID Controller Details Screen The RAID Controller screen is divided into 4 parts RAID Controller Details Displays the controller model firmware version Cache if present Number of Bus ID BIOS Version BBU Presence and Max Devices per Buses RAID Set Details Displays the current RAID sets configured on this controller including their description RAID Set and Status Normal Init Rebuild Degraded Failed A RAID Set also called a RAID Array appears to the operating system as a physical
28. ing a Sensor Instance From the System Alert Matrix ooccccccccccccoonccnnncccnnnonnnnnnnonononononnnnnonononanenons 45 SVAM Alerting Enhancements us looms teeter tos Ae Oe e ole o ATEOS Dl ie a ale ou wants 46 LOCAS aa 46 integration Into Enterprise FRAO W OLS as led ara dales 47 System Area Management SyAM MIB ooooocccnnncccncccccccnnnncconononcnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnss 47 System Area Management SyAM Integration into Microsoft System Center Operations Manager 2007 2012 SCOM scsi A e A id 47 Gnapler 5 Contact Details 6 IIS led cies odas 48 Contact Detal soccer 49 E AAEE E E PA E EE E A AEE AA A AE A N EE TEETE E A A ET 49 Chapter 6 System Area Manager Software cccccccccssssseccceeeeeeeeeeeceeeseeeeeeeeeeeeessaeeeeeeeeeeseseeaeeeeeeesssueaseeeeeeessaaaaeses 52 Differences between System Client and SyAM System Area Manager oooccccccnccccccoonccnnnnccnnnnanononnnonononanennnnnons 53 Table of Figures Figure 1 Individual systems being managed via the SyAM Local Interface 7 Figure 2 Multiple systems being managed by System Area Manager ccooooccnccccnnnccnncnnnns 8 Figure 3 SYAM System Client LOGIN Screen oooccccccccccccnncccnonccnncnononcnnnononancnnnnononncnnononons 13 Foure AZ Successful Logout ansia lili 14 Figure 5 System Client User Interface LayOUt ooccoccccononcccncconoccconononanccnncnonancnnnnnnnnncannnnnnos 16 Figure 6 Header Bal s cs
29. lan Timeout Settings From here you can configure the power scheme settings for the managed system If the managed system is a notebook or tablet there will be two separate sets of settings one set that will be applied when connected to AC power and the other set for when running on battery The options are Turn off monitor Turn off hard disks System standby Hibernate This will only be displayed if the system has hibernation enabled Battery This information is only displayed if the managed system is a notebook Current Power Source States if the system is plugged in using AC Power Cord or is running from the battery Battery Charging States if the battery is in a charging state Battery Level Current health state of the battery Battery Charge The percentage of battery life available Scheduler Settings You can configure the managed system to be scheduled to perform a graceful system shutdown or restart at any time for each of the days To enable click on the appropriate radio button for the action to be taken that day No Action Shutdown Restart Then set the time using the drop down box Different actions can be set at different times for each of the days of the week Only one action per day can be scheduled Press the Apply Button to save the changes made Defined Applications not to shut down if running You can enter the name of an application if found to be running it will not perform the scheduled s
30. lear option is selected the log file will be backed up in the same folder as other event files before the log is cleared Older backup files will be overwritten Once they have been created configurable event log alerts will be listed in the interface where they can be edited or deleted System Details WIN NVGC4H14V89 192 168 100 151 system MB Hardware ai Network Storage W Software Software Details gt Installed Applications Drivers v Services Processes Processes 48 Memory K System Idle Process System smss exe csrss exe End Process Create New Alert Configurable Process Alerts 1 Alert Name Process Name Status sqlwriter sqlwriter exe Running Edit Atert Delete Alert Services 144 Description Startup Type Adobe Acrobat Update Service Auto Running a Adobe Flash Player Update Service Manual Stopped Application Experience Manual Stopped Application Layer Gateway Service Manual Stopped A 4 m gt DEZA IE Configurable Service Alerts 1 Alert Name Service Name Status Plug and Play PlugPlay Running Windows Event Logs Figure 32 Configurable Windows Event Log Alerts 39 Chapter 4 Configuring System Alerts System Client software provides the ability to send alerts via email System Area Manager provides a much richer set of alerting features A whole new hierarchy of centralized ale
31. n existing Physical Array or want to first create a new Physical Array for the RAID Set If you will use an existing Physical Array proceed to step 4 2 To create a Physical Array choose the physical drives that you wish to make up the array by clicking on their check box Remember only drives not in use in other arrays or as hot spares can be used 3 Click on the Create Array button Wait for the screen to update Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 931 00 GB ATA ST31000524AS Free 931 00 GB ATA ST31000524AS Free 931 00 GB Create Array Add Global Spare ta21n 012 Giobal Sparz Figure 15 Physical Drives Choosing drives for the Array 4 Now click on the Physical Array that you wish to create the RAID Set on Physical Arrays with no available capacity will not display any available RAID Set configurations 5 Choose the RAID level from the drop down box Only RAID levels supported for the particular set of drives in the Physical Array will be presented The maximum capacity available for the selected RAID level is calculated and displayed You may enter a lower capacity to be used for this RAID Set Physical Drives Choose the physical drive s to create an Array or add as Spare Channel 0 ID 12 Free Array 0 931 00 GB ATA ST31000524AS Free Array 0 931 00 GB ATA ST31000524AS Free Array 0 931 00 GB Create Array Add Global Sp
32. nd re configured remotely by clicking on the Power Management button D system MN Hardware a Network WE Storage Software System Details System Information Machine Name RUSSELL PC Asset Number sli RUSSELL PC Administrator IAS Domain Workgroup testlab local Asset Value Manufacturer WIPRO Owner Machine Model D945GLF2 Location Serial Number abc123 Function Inventory Number Client Version Microsoft Windows Vista Business 32 bit OS Version 6 0 6002 OS Service Pack Service Pack 2 Operating System Power Managarnant Board BIOS Manufacturer Intel Corporation Manufacturer Model D945GCLF2 Revision Serial Number AZLS8330022E Release Date Sensor Devices LPC47M997 SMBIOS Rev CPU Processor Model Intel R Atom TM CPU 330 1 60GHz Manufacturer Genuinelntel Total CPU Utilization 16 Memory Type Total Physical Memory 2037 MB Virtual Memory 4317 MB Page File 2337 MB Memory Slots 1 Maximum Supported Memory 2048 MB Location Label Intel Corp System Details RUSSELL PC 192 168 200 111 V4 52 500 BL6653 3420 2364 Open L Apply LF94510J 864 0137 2008 1218 1815 December 18 2008 2 4 Clock Speed 1596 Mhz Number of Logical CPUs 4 In Use Available Utilization 969 MB 1068 MB 47 57 938 MB 3379 MB 21 73 67 MB 2270 MB 2 87 J1MY CHAN A DIMM 0 64 DIMM 2048 DDR2 SDRAM 533 1321127065 Slots ID Width PCI SLOT 1 Availabl
33. nnecting the managed system to the network including adapter and connection speed connection status IP address and MAC address Additionally the send and receive byte counts and calculated utilization over the last approximately 60 seconds is provided System Details RUSSELL PC 192 168 200 111 E system EN Hardware E Network mW Storage 1 Software Network Details Network Adapter am Description Realtek PCle GBE Family Controller Connection Status Operational DHCP No IP Address 192 168 200 111 Subnet Mask 255 255 255 Default Gateway 192 168 200 1 DNS 192 168 100 157 192 168 200 1 MAC Address 00 1C C0 70 70 F9 Adapter Speed 100 Mbps Bytes Received 24014 b Bytes Sent 777 b Send Utilization 0 Receive Utilization 0 Figure 11 Network Detail Tab 25 Storage Detail Tab The Storage Tab displays detailed information on physical and logical disks associated with the system being monitored Physical disk attributes reported include vendor information device ID SCSI ID and size Logical disk attributes reported include name size space allocation and utilization System Details RUSSELL PC 192 168 200 111 system Storage Reccenscesesennctsveed Storage Details Device Information WIPHYSICALDRIVEO Maxtor 6VO80E0 ATA Device V209Z6ZG V209Z6ZG 1 0 7450 GB Controllers Manufacturer Description Intel Intel R ICH7 Family Ultra ATA Storage Controller
34. ome advanced features that are available in the System Area Manager products 15 The SyAM User Interface System Client software provides administrators with the ability to view the system s current configuration and the status of the monitored sensors and resources Additionally the administrator can configure email notification settings Interface Layout The structure of the interfaces is common whether you are viewing a Server Desktop Notebook System Client The system being monitored is represented in the tree on the left hand side and the detailed information being accessed in presented on the main right hand side Because System Client management software provides a single system view there is only a single system in the tree System Area Manager software displays many systems in the tree E rep 192168 200 119 Lopn System Details RUSSELL PC 192 168 200 111 System Information Machine Name RUSSELL PC Asset Number User Domain Workgroup mst wr ocal Asset Value Manufacturer WPRO Owner Machine Modei 0545GLF2 Location Serial Number abe123 Function i ae Inventory Number Client Version V4 52 S00 EL 6653 3420 2364 Open t Microsoh Windows Vista Beseess Operating System 53 4 EH OS Version e 44002 OS Service Serves Pact 2 Manufacturer inte Carperaten Manufacturer miei Corp Model DAEGCIFZ Revision 1F94510 064 0137 2000 1218 1015 Serial Number AZLSBIIONZ2E Release Date December 1
35. onccnnononancnnnononanennnnnnnancnnnnnnnns 32 Figure 21 Processes and Services cccccccoooncnnccccnonconcnononnnononononcnnnononancnnnnnnnanrnnnnnnnnncnnnnnnnns 33 Figure 22 End the POCOS ida 33 Figure 23 Contirm to End the Proc 34 Figure 24 Starting a SENICE iii led ida 34 Figure 25 Confirm to Start the Servite arinean a aaa a eaa 34 Figure 26 SIOPPING a SEVICE soeces a le bicis 35 Figure 27 Confirm to Stop the Service occcccccconncnncccnonncononononcnnnononancnnnononancnnnonnnanennnnnnnas 35 Foure 28 Greate Process Aleta e r a 36 Figure 29 Credle Service Aldaia E E EE O A A AE 37 Figure 30 Retrieving Windows EVenTS oooccccccocconoconcnncoconnnnoconcnononanonconancncononnanennnnnnnos 38 Figure 3 Creating an Event Log Alen isuicaii ewes mires 38 Figure 32 Configurable Windows Event Log Alerts cccccoonccnccccconccnnccnnanconnnononnconnnnnnos 39 FOES Oy EMAEMA eae A In 41 Figure 34 Entering Notification InformatiON oonccccconncnccconcnnoconnnncnnanonnononennnnnncnnonnanennos 44 Figure sS LOCAL AICI DO DUD iinn da tea mentation nine ciclo 46 Introduction SyAM Software provides a comprehensive simple to use set of system management products for servers desktops notebooks and tablets Each product has features specific to their relevant system s capabilities and functions as well as a large number of common features Their user interfaces are identical The products enable several IT benefits Amon
36. onnected board BIOS supports Thermal Controlled Fans Monitored for rotational speed alerts when the CPU Temperature exceeds the defined threshold and the fan is not spinning Provided for a defined set of motherboards supporting this feature E Wattage Utilization Monitored for power consumption provided that system hardware supports this information reporting Redundant Power Loss Monitors IPMI managed servers and alerts upon when redundant power systems loose their redundancy Logical Sensors Network Adapters Monitors Ethernet operational state Physical Disk Monitors the presence and percent usage of a physical disk in the system and or a RAID Set available to the operating system through a RAID controller Logical Disks The percent of capacity used by the logical disk formatted and mounted by the operating system is reported If the disk has not been formatted it will be reported as a failed disk Removable Device Removable devices that are represented to the operating system will be reported as mounted as long as they are present in the system Managed RAID Controller RAID Controller health Total CPU utilization Percentage of CPU usage Total Memory utilization Percentage of Physical and Virtual Memory usage l Memory Error Rate Number of single bit and multi bit errors that have occurred requires ECC memory and support by the
37. oose the maximum number of events to be returned up to 100 Click the Retrieve Events button 37 System Details WIN NVGC4H14V89 192 168 100 151 system W Software Software Details Installed Applications Drivers Services Processes v Windows Event Logs Application Operating System Event Log Error 2 a 3 System Operating System Event Log Error 2 18 gt Security Operating System Event Log Failure Audit 25 Configurable Windows Event Log Alerts 1 Windows Event Log Alert Name A Status Application Event Log Application Running Edit Alert Delete Alert Figure 30 Retrieving Windows Events Windows Event Log Alerting This feature is only available through the System Area Manager System Area Manager can generate alerts when log files are cleared on reaching their size limits To create an event log alert click the Create Alert button for the Application System or Security log Configurable Windows Event Log Alerts Alert Name Application Event Log _ Log Name Application Event Log Monitoring Settings Check by Percentage Check By Data Size Percent Size 95 0 Event Log Actions Clear Log Save amp Clear Polling Cycle min 1 Reset Period min 420 Add Alert Cancel Figure 31 Creating an Event Log Alert Enter a percentage of the maximum log file size determined by the operating system or a size in megabytes If the Save amp C
38. r item ACS secos sl occ 16 WIC M ACC La Vol aia lolis lotes 16 Header Dato lali Rin ero esta 16 Me Ua 0 nae ne SP me eat ee eae a ere ee eee 17 A O ee ereed eae ee 18 Management MOE cea Bao ciate a ae 5 teed estes ea A A A 19 RGGI ONS oeiia ate dt et a tae de iit ie tale Di taal ge ie ees 19 System Delal Taly oia 20 M nitornng Memo EOS e e cal ed ade e la o A ad e 21 POWerk Management eat ii ei AE EE E da iio 22 HardWare Detalla lacio 25 Network Detalla dt delata 25 Soage Detalla aaa 26 SMART Drive Pre Failure Monitoring oooooccccnncccccconnccnnnnonononnncnnnnnnonnnnnnnnnnnononnnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 26 RAID Mana deme deseado tridentata is 27 RAID Controller Details Screen a rcadd 28 steps in Creating a RAID ll id A A A a ro 29 AdaInKg Removingua GIO Al Spar G scr tii til ailiit lis 30 DIETING a BRAID SS loss aia 31 Sotware Detalls TD las 32 Installed Applications and DS dada 32 Processes and SEIVICES aaa iia 32 MGINeVING AV INGOWS EVEN Sr aE a T 37 Chapter 4 Configuring System Alerts cccccccccccccececeeeeeeeeeeeeeeeeseeeeeeeeessaeeeeceeeeesseeeeeceeeeessseeeeeceeeesssaeaeeeeeeeeessaaaeess 40 pA 02 ULF LI ee as 41 Monitored Sensor Ty OCS cuna ties ae ee ees eats eee etd een settee assess ees aes ee 42 LOJII SENSO a e e a eau ac e oN had a e 43 Notification Settings Configuring email alerting oocccccccccooccnnccnnnnocononnncnnnnonononanononnnononnnnnnnnnnnonononanennns 44 Remov
39. re not physical sensors are called Logical Sensors Each instance of the logical sensor types Logical Disk CPU Utilization and Memory Utilization has a utilization threshold Logical Sensor Warning Alerts Logical sensors by design may enter the warning health state but not critical So there is only a single set of alerting methods available Sample Period CPU and Memory Utilization are gathered several times over a period of time so that transient spikes are not reported This time period is configurable by the administrator and is known as the sample period The pre set sample period options are from 4 8 minutes If 80 of the gathered readings exceed the threshold a transition to warning state occurs The sample period for an instance of Logical Disk that is a removable device floppy or CD ROM drive is similar to that of other sensors A set of four readings is gathered during the sample period If the device floppy disk or CD is present through all of them a transition to warning state occurs Reset Period When a logical sensor transitions to a warning health state an event is raised and alerts are sent according to the Warning Alerts settings The reset period is the amount of time during which no additional alerts will be issued after the initial alert Removing a Sensor Instance From the System Alert Matrix When a sensor instance such as a specific logical or physical disk has been removed from the system or has ot
40. rting is available And additional alerting features within each managed system are unlocked by using System Area Manager Users may configure thresholds and sample reset periods for each monitored resource Several new notification methods become available such as via SNMP Traps or Operating System Event Logs System Alert Matrix The System Alert Matrix provides a detailed color coded view of the status of all monitored components in the managed system Settings such as notification methods thresholds sample periods etc for each sensor type category are automatically applied to all discovered sensor instances of that type Alerts System Client WIN8SAUTO 192 168 100 156 T System Alert Matrix Physical Sensors Description Critical Warning Current Warning Critical mmm I ET Lower Threshold Upper Threshold No Alerts Warning Alerts Critical Alerts No Email SMS System Local SNMP System Email SMS System Local SNMP System Monitoring Pager Area Alerts Trap Event Pager Area lerts Trap Event Manager Log Manager Log Y Physical Security M E m A A A gt P Fans RPM w 0 0 0 0 Benet eee b F Temperature C E E A 2 E E A al 5 b V Voltages v ty o A El m E wl 1 T Logical Sensors No Alerts Alerts Intervals Description No j i SM
41. s a 27DF E Standard IDE ATA ATAPI controllers IDE Channel E Intel Intel R N101CH7 Family Serial ATA Storage ES Contrailor 29300 Figure 12 Storage Detail Tab SMART Drive Pre Failure Monitoring Directly attached disk drives that are SMART capable are checked daily Supported disk technologies include P ATA S ATA SCSI and FC The administrator can be notified of bad disk drives before they fail and potentially lose data Notification of a bad SMART status Pending failure is done via the notification options configured for the drive The Storage Details tab visually shows physical drive status A physical drive in the warning state amber colored is pending failure and has reported a bad SMART status RAID Management This feature is only available through the System Area Manager Managed PCI RAID controllers can be configured with System Area Manager Navigation begins from the Storage Details tab System Details SUPERMICROX7DVL 192 168 100 116 system MB Hardware ci Network Storage Storage Details Total Size Free Space Space Used AA 0 MB 0 MB 0 MB 0 Cu NTFS 141 42 GB 53 31 GB 88 11 GB 62 D3 0 MB 0 MB 0 MB 0 Controller ma LS MegaRAID SAS 9260CV 8i Controllers Manufacturer Intel Description Intel R 631xESB 6321ESB Ultra ATA Storage Controller 269E IDE Channel Intel R 631xESB 6321ESB 3100 Chipset Serial ATA arson Contra m
42. s and CPU and memory usage Login Administrators must login using a user name and password that has administrative rights to the machine that is running SyAM software Lower threshold The lowest threshold to be alerted upon if it is exceeded 49 Network Detail Screen Information on network adapters and their configuration Network Event Network connectivity is lost Notification Settings Email SMS pager SyAM System Area Manager Network Messages and SNMP Traps Performance utilization event CPU or memory utilization threshold is met or exceeded Physical Sensors Physical Security Fans Temperature Voltages and Power Unit sensor monitored Reset period The frequency of notifications sent after the initial alert has been sent and if the sensor has not been corrected Restore Physical Sensor Thresholds This will reset to the original sensor threshold values when you click on this button Sample period Time that is used to take CPU and Memory utilization samples Sensor Status Change back to normal When a sensor returns back to within its operating threshold range SyAM Agent Non intrusive monitoring agent configured and managed by the System Area Manager System Area Manager Provides monitoring and communications with all managed agents System Client Non intrusive monitoring agent that can be browsed to directly or managed and configured from the System Area Manager System Client Tree Browsing directly to a syst
43. s services applications and drivers installed and running on the system being monitored Installed Applications and Drivers Installed applications are listed with name vendor and version information The list of drivers includes name category version and provider Software Details v Installed Applications Drivers Installed Applications 70 Adobe Photoshop CS3 C Media 3D Audio Microsoft Office Enterprise 2007 Windows Internet Explorer 8 InterActual Player for Windows XP KR2393802 System Details B1 P4SBA XP 192 168 100 152 we Software Adobe Systems Incorporated Microsoft Corporation Microsoft Corporation Drivers 70 Name Microsoft ACPI Compliant System Primary IDE Channel Secondary IDE Channel Audio Codecs Legacy Audio Drivers 4 Category System devices IDE ATA ATAPI controllers IDE ATA JATAPI controllers Sound video and game controllers Sound video and game controllers Mi AC ti Version 1 12 0 4518 1014 20090308 140743 4 Version 5 1 2535 0 5 1 2600 0 5 1 2600 0 5 1 2535 0 5 1 2535 0 Provider Microsoft Microsoft Microsoft Microsoft Microsoft gt Services Processes Windows Event Logs Figure 20 Installed Applications and Drivers Processes and Services The list of running processes includes the process name process ID and CPU and memory utilization The list of services includes description
44. s case the system is only going to be managed via the system running the System Area Manager software Administrators use Internet Explorer or Firefox to browse to the System Client interface of the system being manage d pa a y gt Server running Server Desktop running Notebook running System Client Desktop System Client Notebook System Client Agents send event notification messages to administrators via email Figure 1 Individual systems being managed via the SyAM Local Interface Administrators use Internet Explorer ar Firefox to browse to the System Area Manager interface to manage all systems a Servers running Server Desktops running ny y k nin System Client Desktop System Client Reni dak Cna Dan Em Agents send event notification messages to administrators via email SMS Pager Local Alert SNMP trap System Event Log or event to the System Area Manager Figure 2 Multiple systems being managed by System Area Manager Chapter 1 Installation and Configuration This chapter provides step by step installation and configuration instructions for System Client software on Windows and Linux Operating System Platforms It is recommended that you print off the quick start guide before installing the software This simple document will step you through installation and email configuration in a few minutes Installation Instructions Windows Ol ages 590 Load the SyAM Software CD an
Download Pdf Manuals
Related Search