Operation (continued) - CNET Content Solutions
Contents
1. Figure 3 NetCommander KVM rear panel Power Socket The power cord plugs in here from the AC power source On Off Switch Turns the KVM Switch on and off Firmware Upgrade Port Plug included firmware upgrade cable into this port to down load firmware upgrade data CPU Port Section Plug the Cat5e cables from each PC or server into these ports KVM Console Ports Integrated Console Ports The BO70 016 19 comes with a Jumper Cable connecting the Integrated Console Ports and the KVM Console Ports Do not remove the Jumper Cable unless you are installing a Tripp Lite BO50 000 IP Remote Access Unit See B050 000 Installation Procedure for details Installation Pre Installation Guidelines e Switch off all computers e Ensure that the cables are not close to any sources of electrical noise interference such as fluorescent lights HVAC systems or motors e Ensure that the distance between any computer and the KVM switch does not exceed 100 ft PS 2 computers need to have the Keyboard and Mouse connectors installed before they are turned on If you plug the Keyboard and Mouse connectors into an active PS 2 computer it may not recognize them causing them not to work Connecting the NetCommander KVM System Connect each computer to the BO70 016 19 using a Tripp Lite BO78 101 PS2 or B078 101 USB Server Interface Unit SIU and a C2. a Sia FAA Vaition Hite aion Cancel Vie Heme Shans 1EM Figure 16 The KVM Switch Update window The table below explains the functions of the buttons and boxes in the KVM Switch Update window Button or Box Function SelectAll selects all Server Interface Units Unselect All a selected Server Interface Start Starts firmware download FAW Version Displays the firmware version number H W Version Displays the hardware version number Cancel Cancels selected function 10 06 system time Status Displays download status File Name Name of Update file Softwa re continued 2 From the Options menu choose Com Port The Com Port box appears see Figure 17 Communication Port Com Port No Ei c aM C COM C cond caei Figure 17 The Com Option box 3 Select the COM Port of the Upgrade Computer that you connected the RS232 Serial Firmware Upgrade Cable to If it is not connected to the COM Port you ve chosen the Firmware Upgrade will fail Verifying the Version Numbers Before upgrading your firmware verify that you are not already using the most current firm ware To do this obtain the firmware version number using the steps below and compare it with the firmware version number on www tripplite com You ll also need to verify the hard ware version number of your KVM Switch and SIU s in the case that the firmware upgrade is not compatible with your current unit Compatible hardw
3. O pe rat i on continued To add change a hotkey 1 Highlight the desired port and press the Tab key until the HKEY column is highlighted 2 Press the space bar to toggle through the various choices 3 When you ve selected the desired hotkey simply exit the OSD Hitting the Enter key is not required to activate your selection Time Settings In the Settings window navigate to the Time line and press Enter The Time settings window appears see Figure 12 TIHE SETTINGS COMPUTER COMPUTER SWITCH COMPUTER COMPUTER COMPUTE COMPUTER COMPUTER Figure 12 Time settings window SCN Sets the amount of time spent on the selected computer when Auto Scanning LBL Sets the amount of time the OSD label that shows which computer is currently accessed is displayed T O When password protection is activated you can automatically disable the Keyboard Mouse and Monitor after a set amount of inactive time requiring a password to be entered to regain access to the KVM switch When Timed Out press the Shift Shift OSD Hotkey Command to pull up the password prompt which will take you back to the OSD Main Menu once you enter your password To set the above periods 1 On the desired line press Tab to jump to the desired column 2 Place the cursor over one of the 3 digits and type a new number Enter a leading zero where necessary For example type 030 for 30 seconds Enter 999 in the LBL column to have the label displayed c
4. 3 To change the password hit the Tab key to highlight the Password column of the desired person and type in the new password 4 The last column T refers to the level of access Administrator A Supervisor S or User U You can change these if you want but there can only be 1 Administrator 1 Supervisor and 6 Users Ey O pe rat on continued User Settings 1 Highlight the Users option in the OSD Settings Menu and hit the Enter key 2 The Users will be represented in the 6 columns on the right side of the screen To change the access for a given computer highlight the desired computer and hit the Tab key until the desired user is highlighted 3 Press the space bar to toggle between the 3 access options Y V or N See page 16 for details on these 3 options USERS SETTINGS USER Le a COMPUTER COMPUTER SWITCH COMPUTER oS COMPUTER COMPUTER COMPUTER COMPUTER Figure 14 The Users Settings Window OSD HELP Window F1 To access the HELP window press F1 The HELP window is displayed see Figure 15 Figure 15 The HELP window Please note All the functions in the Help window are performed from the OSD Main Menu The Help window only serves as a reminder of the OSD function keys Scanning Computers F4 The amount of time spent on a computer when Auto Scanning is adjustable See page 15 for details To activate scanning 1 Press the Shift key twice to activate the OSD 2 Press the F4 k
5. SERIAL PORT KEYBOARD LANGUAGE SWITCH NAME NHETCOMMANDER WKWii F7 DEFAULTS Figure 10 The General Settings window Security The Security option in the OSD General Settings Menu allows you to activate or deactivate Password Security By default Password Security is set to Off Only the Administrator will be able to activate deactivate Password Security To activate deactivate Password Security 1 Highlight the Security option in the OSD General Settings Menu 2 Press the space bar to change Password Security On Off 3 Pressing the space bar will display a prompt requiring you to enter the Security Password Security Password defaults as Admin 4 Once you ve typed in the correct password and hit enter the Password Security status will be changed Note Once Password Security is activated Hotkey Commands will be deactivated leaving you limited to the OSD Menu as your only way to select a port Once you leave the OSD Menu you will need to hit the Shift Shift command to access the OSD Menu and select another port You will be required to enter your password each time you enter the OSD Menu See page 16 17 for more information on the BO70 016 19 Security features Changing the OSD Hotkey By default the primary Hotkey is the Shift key You have the ability to replace the Shift key with one of 4 different choices in the OSD General Settings Menu SH SH This represents the Shift key To access the OSD Menu you
6. pressing the lt button will decrease the option gt When the LCD Menu is open pressing the gt button will move the highlight bar to the right When modifying a selected option pressing the gt button will increase the option Handle Pull to slide the module out push to slide the module in 19 LCD Monitor After sliding the module out flip up the cover to access the LCD monitor keyboard and touch pad Keyboard Slide Release Mechanism to lock the drawer closed when the console is not in use Prevents it from accidentally sliding open To slide the console out you must first release it by moving the tab sideways NO oO fw 10 Rackmounting Brackets There are rackmount brackets to secure the chassis to a system rack located at each corner of the unit EET 2 Button Touch Pad Left button is left click right is right click Run your finger up or down the far right side of the touchpad to scroll up and down a screen EEJ LCD Display Controls The LCD OSD controls located here control the position and picture settings of the LCD display See LCD OSD configuration for details 13 Railway Release Tabs When the drawer is completely pulled out to the end the railway system will lock Push the release tabs on both sides to release the drawer so that it can be pushed back in 4 Configuration continueg Rear View 9 10 11 12 13 14 15 16 ak N a N a a RR a T a a A a
7. Slide out the rear mounting brackets from the console and mount both brackets separate from the console to the inside rear of a standard 1U rack system using user supplied screws FA Take the console and gently slide it into the two rear mounted brackets in the rack and secure the console in place by inserting user supplied screws 2 Post Rackmounting The B0O70 016 19 can also be mounted in a 2 post rack installation using the optional 2 Post Rackmount Kit model BO19 000 The mounting hardware allows for the console to be opened with the drawer in any position Heavy duty 14 gauge steel provides stability and prevents the console frame from twisting See the BO19 000 instructional manual for detailed mounting instructions Installation continuea Cascading NetCommander KVM Switches To cascade two or more NetCommander KVM switches follow the instructions below Connect up to 256 computers using any combination of BO72 008 1 and BO72 016 1 KVM switches You can only cascade 1 extra level of KVM switches onto the BO70 016 19 Console KVM When all 16 ports have a BO72 016 1 cascaded from them Setting the different OSD display hotkeys for cascaded KVMs is explained on page 14 Top level Set Switch Hotkey to NetCommander KVM Ctrl Ctrl O ef fess ne GomMaNDER 1P SONOS c swe O Model
8. iaaravetn ne nase esmunaee acer eel mam eains ere tne p 22 TE UDICSO OU ne oiop ec satin dentin com cerencercereek eb ca eh analue sae uas enone Recs p 22 US B SUIN COMDOANGY S iak TS p 23 SPCCHICAONS ote s fiute tide dare tena we hel tle Gaia reelection p 23 1 Year Limited Warranty Warranty Registration 000000000000000 p 24 E DOL costae acuevalnnesereinerentue louie iene EN p 25 Franee gaea sata em Ste deewin reves E p 52 e 16 Port KVM Switch with built in 19 LCD display keyboard and touch pad e Access and control multiple multi platform computers from a single console e Hot swappable disconnect and reconnect USB computers without rebooting e Auto scan with variable time interval e Compact design 1U rack mountable e Easy port selection using 1 On Screen Display OSD 2 keyboard hotkeys key sequences e Expandable control up to 256 computers by adding additional KVM switches e Simple cable management use standard Cat5e patch cord maximum distance 100 ft to connect to each computer e Multi platform supports PS 2 and USB computers server e Optional Tripp Lite BO50 000 IP Remote Access Unit to access the BO70 016 19 via LAN WAN or the Internet System Components The NetCommander Cat5 KVM system consists of e NetCommander Rackmount Cat5 Console KVM Switch Model B0O70 016 19 e NetCommander Cascadeable Rackmount Cat5 KVM Switch Model B0O72 016 1 or B072 008 1 e NetCommander Server Interface Uni
9. port Cascadeable KVM Switches B072 016 1 or B072 008 1 FCC Radio TV Interference Notice Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The user must use shielded cables and connectors with this product Any changes or modifications to this product not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 1 Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one 1 year from the date of initial purchase TRIPP LITE s obligation under this warranty is limited to repairing or replacing at its sole option any such defective products To obtain service under this warranty you must obtain a Returned Material Authorization RMA number from TRIPP LITE or an authorized TRIPP LITE service center Produc
10. BO70 016 19 Second level Switch Hotkey Shift Shift default TRIPP LITE NetCommander 16 Port KVM Switch NetCommander KVM Model B072 008 1 or B072 016 1 To SIUs Second level Switch Hotkey Shift Shift default NetCommander KVM TRIPP LITE NetCommander 16 Port KVM Switch i w So _ Model B072 008 1 Oo ES or BO72 016 1 To SIUs SIU Server Interface Unit POWER 00 240 VAC 50 60 Figure 6 Cascading NetCommander KVM switches ACEL a ceninteey Connecting a B050 000 IP Remote Access Unit to the B070 016 19 1 Disconnect the Jumper Cable Console Connectors that are plugged into the KVM Console Ports 2 Plug the end of the Jumper Cable you just disconnected into the ports on the B050 000 cable marked Local Console Ports 3 Connect the PS 2 and VGA cables marked To server or KVM to the KVM Console Ports on the B0O70 016 19 Note The PS 2 Cables and VGA Cable are on separate cables that come included with the BO50 000 IP Remote Access Unit 4 For further setup instructions for the BO50 000 IP Remote Access Unit refer to the Owner s Manual that comes with the unit s 10 u 12 13 14 15 16 E A
11. E Te ET Eaa TERT A AO L g EP al l A i ee i ee ol 7100 240 VAC 50 60 Hz UPGRADE 1 2 3 4 E g 7 E KVM CONSOLE PORTS 7 O MODEL B070016 O 8 TRIPP LITE Figure 7 Connecting a BO50 000 IP Remote Access Unit to the BO70 016 19 Basic Operation Switch between the connected computers using any of the following methods e The OSD On Screen Display e Keyboard hotkey commands The OSD is also used to adjust various settings A confirmation label at the top of your monitor screen identifies which computer is currently selected Keyboard Hotkeys To switch to the next computer press and release the Shift key then press the key To switch to the previous computer press and release the Shift key then press the key Note You can use the key of the alphanumeric section or of the numeric keypad on a US English keyboard With a Non US English keyboard use the key of the numeric keypad only O pe rat on continued On Screen Display To invoke the OSD Press and release the Shift key twice to open the OSD Main Menu Lines with Blue text represent ports that have a computer server connected to them which is currently turned on Lines with Gray text represent ports that either has a computer server connected to them which is turned off or they have no comp
12. M Switch To reset the KVM switch turn the unit off and then back on using the power switch on the back The Server Interface Units are unaffected by this reset Installation continuea Rackmount Considerations Ambient Operating Temperature The ambient operating temperature in the rack may be an issue and is dependent upon the rack load and ventilation When installing in a closed or multi unit rack assembly make sure that the temperature will not exceed the maximum rated ambient temperature 32 to 104 F Airflow Ensure that the airflow within the rack is not compromised Circuit Overloading When connecting the equipment to the supply circuit consider the effect that overloading of circuits might have on over current protection and supply wiring Reliable grounding of rack mounted equipment should be maintained To protect against circuit overloading you should connect your BO70 016 19 Console KVM and attached computers servers to a Tripp Lite SmartPro or SmartOnline UPS System Rackmounting the NetCommander KVM The B070 016 19 is designed for mounting in a 1U rack system For convenience a rack mounting kit is included with your BO70 016 19 for quick installation The various mounting options are explained in the sections that follow Standard Rackmounting The standard rackmounting brackets that come attached to the B070 016 19 allow the unit to be installed in standard 1U racks by a single individual EM
13. Owner s Manual NetCommander Cat5 Rackmount Console KVM Switch Model B070 016 19 TRIPPLITE Tripp Lite World Headquarters 1111 W 35th Street Chicago IL 60609 USA 773 869 1234 www tripplite com agen inj EE C EA A pa a Ea 5 VG Tested To Comply With FCC Standards c ken yee US C Ame Note Follow these instructions and operating procedures to ensure correct performance and to prevent damage to this unit or to its connected devices Copyright 2007 Tripp Lite All rights reserved All trademarks are the property of their respective owners The policy of Tripp Lite is one of continuous improvement Specifications are subject to change without notice Table of Contents PC ALES Sn a anette p 3 Sy Stemi COMPONEING oeseri a or aaemdcnd athens aunts p 3 Compal DiIlliy lt 4 deidsdesmeuie oneal a taste p 3 COnN surtos sth iucnideukanes vies atuisn Win ontahaania eaten p 4 PEON NICW E eich tna anelalieeens p 4 Rear VIEW aeie theese tas stearic nad ace eaddeties eeineStec p 5 ITVS CAA oiee i nae e cared can ton a E p 6 Pre Installation Guidelines ccccceeeseseeseeeeseeseeeseeeseeeees p 6 Connecting the NetCommander KVM System 0 p 6 NetCommander Server Interface Units cceccccceeceeees p 6 7 Connecting the Power Supply sis cascndenccasteernirrediinsidecsed a Resetting the NetCommander KVM System 00000008 p 7 Rackmount Consideratio
14. Settings Menu 2 Press the space bar to turn the Serial Port option On Off Changing the Keyboard Language The keyboard is preset to US English It can be changed to French FR or German DE by doing the following 1 Highlight the Keyboard language option in the OSD General Settings Menu 2 Press the space bar to toggle through the various options 3 When you ve selected the desired language simply exit the OSD Hitting the Enter key is not required to activate your selection O pe rat i on continued Editing the Switch Name The KVM Switch Name appears at the bottom of the OSD General Settings Menu and can be changed to whatever you want When cascading KVMs onto the B070 016 19 it is necessary to access the cascaded KVMs OSD using it s own hotkey Giving cascaded KVMs OSDs unique names makes it easier when accessing them to verify which switches OSD you are accessing To change this name simply type over the existing letters You can create a name up to 18 characters in length with spaces counting as characters Reset OSD General Settings Menu to Defaults F7 When in the OSD General Settings Menu you can reset all of the options to the original default settings erasing any changes you have made If you have changed the Security Passwords they will be reset to their defaults as well Ports Settings In the OSD Settings Menu Access by pressing F2 in the OSD Main Menu highlight the Ports option and press enter POR
15. TS SETTINGS COMPUTER SWITCH COMPUTER 5 COMPUTER O COMPUTER O6 COMPUTER O7 COMPUTER O Figure 11 Ports Settings window Editing the Computer Name By default each port is named Computer 01 Computer 02 etc To personalize these names for each computer highlight the desired port and type directly over the text that s already there Each name has a maximum of 15 characters each space counting as one character To delete a character simply highlight it and press the space bar Editing the Keyboard KB Column The KVM operates with Windows Linux HP UX Alpha UNIX SGI DOS Novell MAC USB or Open VMS By default the Keyboard Mode is set to PS for Intel Based computers For a different keyboard mode highlight the desired port and press the Tab key to highlight the KB column Press the space bar to toggle through the following options U1 HP UX U2 Alpha UNIX SGI or Open VMS U3 IBM AIX Adding Changing a Hotkey HKEY for Cascaded KVM Switches When a KVM Switch is cascaded to the B070 016 19 Console KVM it is necessary to select a hotkey in this field This is required so the B070 016 19 knows that when the Cascaded KVM Port is selected and you hit the selected OSD Hotkey Command it is supposed to pull up the OSD Main Menu for that KVM switch If a Hotkey is not selected for a cascaded KVM you will not be able to access the cascaded KVMs OSD For connected computers servers this field should have NO selected
16. am you can upgrade the firmware for the e OSD e BO70 016 19 Console KVM e Server Interface Units KVM Update enables you to add new features and take advantage of product improvements in a quick and efficient manner Softwa re continued Connecting the RS 232 Serial Firmware Upgrade Cable To run the firmware upgrade software you must first connect the RS 232 Serial Firmware Upgrade cable between the BO70 016 19 and a separate computer One not connected to the KVM switch containing the firmware upgrade software Note Each cascaded KVM Switch must be updated separately When you re done updating the first KVM Switch attach the RS 232 Serial Firmware Upgrade cable between each cascaded KVM and the Update Computer For the firmware upgrade to take place the Serial Port option in the OSD General Settings Menu must be set to On If it is set to Off you will not be able to perform a firm ware upgrade When password security is turned on the only person who can turn the Serial Port option On and Off is the administrator Installing the Software To install the KVM Switch Update software 1 Download KVM update software from www tripplite com 2 Run the software If there is no firmware upgrade currently available there will be nothing posted on www tripplite com Starting and Configuring the KVM Update 1 Start the KVM Update software The KVM Update window appears see Figure 16 ra lz Status box
17. are version numbers will also be posted on www tripplite com In the event that your KVM Switch or SIU s are not compati ble with the firmware upgrade you will not be able to install the firmware upgrade unless you buy a new unit that is compatible with the upgrade Tf there is no firmware upgrade currently available there will be nothing posted on www tripplite com The OSD version number To verify the OSD version number 1 Open the KVM Switch Update program 2 In the Switch Unit box check the NetCommander Cat5 KVM Switch OSD option See Figure 16 3 Click 8s The version number appears in the Switch box The H W Version button is grayed out as there is no hardware relevant to the OSD The KVM Manager version number To verify the KVM version number 1 Open the KVM Switch Update program 2 In the Switch Unit box check the NetCommander Cat5 KVM Switch Manager option 3 Click F Mersin The firmware version number appears in the Switch Unit box 4 Click s The hardware version number appears in the Switch Unit box Softwa re continued Verifying the Server Interface Unit s version number Before you can check a Server Interface Unit you must uncheck the Switch Unit box options To verify the Server Interface Unit version number 1 Open the KVM Switch Update program 2 Check one or more or all of the Server Interface Units 3 Click Pesin The firmware version number appears after the Server Interface Unit numbe
18. at5e patch cable For best results use a Tripp Lite N105 Series cable Sold separately NetCommander Server Interface Unit SIU The NetCommander Server Interface Unit The Server Interface Unit gets its power from the connected computer In the case of the NetCommander PS 2 Server Interface Unit B078 101 PS2 the power is drawn from the keyboard port In the case of the NetCommander USB Server Interface Unit B078 101 USB the power is drawn from the USB port When connected and receiving power the green LED on the SIU will illuminate When connected to the active port on the KVM the orange LED will illuminate Connecting a NetCommander PS 2 Server Interface Unit Model B078 101 PS2 Shut down the computer being connected to the BO78 101 PS2 SIU Connect the BO78 101 PS2 VGA connector to the computers VGA port Connect the BO78 101 PS2 PS 2 Keyboard connector to the computers PS 2 Keyboard port Connect the BO78 101 PS2 PS 2 Mouse connector to the computers PS 2 Mouse port Connect one end of the Cat5 patch cable to the RJ45 port on the BO78 101 PS2 Connect the other end of the Cat5 patch cable to the desired RJ45 port on the BO70 016 19 Console KVM The green LED will illuminate when connected and receiving power N nr FW NY 7 Repeat these steps for each additional PS 2 computer server you are connecting to the B070 016 19 Console KVM Cat5 cable should be no longer than 100ft 10m To computer s key
19. board port To computer s mouse port To computer s VGA port OHO Say o CATS L to NetCommander K Switch Computer port Up to 100 ft x PCI 33Mx3 2b PC 33Mx32b PCI 33Mx32b SIU Server Interface Unit Figure 4 NetCommander PS 2 Server Interface Unit Installation continuea Connecting a NetCommander USB Server Interface Unit Model B078 101 USB 1 Connect the BO78 101 USB VGA connector to the computers VGA port 2 Connect the BO78 101 USB USB connector to the computers USB port 3 Connect one end of the Cat5 patch cable to the RJ45 port on the BO78 101 USB 4 Connect the other end of the Cat5 patch cable to the desired RJ45 port on the B070 016 19 Console KVM The green LED will illuminate when the SIU is connected and receiving power 5 Repeat these steps for each additional USB computer server you are connecting to the B070 016 19 Console KVM Cat5 cable should be no longer than 100 ft CRT AS ii T E ve CoMMANDER 120M9 e sao A O e Q gorro CC a qs aa le Up to 100 ft CATS NetCommander KVM S witch Computer port SIU Server Interface Unit Figure 5 NetCommander USB Server Interface Unit Connecting the Power Supply 1 Plug in the KVM using only the power cord supplied with the unit 2 Switch ON the B0O70 016 19 console KVM Resetting the KV
20. e firmware update by opening the folder that contains the firmware update file and continue from there 2 If the electricity fails while the Server Interface Unit firmware is updating a Not Responding or Upgrade Error message will appear Restart the upgrade from the beginning Monitor Screen Failure In the event that one of the connected computers does not display an image on the console monitor your monitor may display an error message saying Unable to Display Video Mode you may need to update the DDC Information from the console monitor To do this follow these steps 1 Remove the SIU VGA Connectors from all connected computers Leave the USB or PS 2 connectors attached 2 Open the OSD Main Menu and press the F10 key The OSD will flash the message Please Wait When that message stops the update has taken place 3 Reconnect the SIU VGA Connectors of all the attached computers You should now be able to display video from all computers USB SUN Combo Keys The connected PS 2 keyboard does not have a special SUN keypad to perform special functions in the SUN Operating System environment When a B078 101 USB SIU is connected to a SUN computer the SIU emulates these SUN keys using a set of key combinations called Combo Keys See the table below SUN key Combo key SUN key Combo key Stop Left Ctrl Alt F1 Compose Application key or Props Left Ct
21. ey Each active computer will be displayed in sequence A Scan label appears in the top left corner To deactivate scanning Press F4 O pe r ation continued Tuning F5 You can tune the image of any remote computer screen To adjust the screen image 1 In the OSD Main Menu highlight the computer you want to adjust 2 Press the F5 key The screen image of the selected computer is displayed along with the Image Tuning label 3 Adjust the image by using the Right and Left Arrow keys 4 When the image is satisfactory press Esc Note Distance affects picture quality The further away a remote computer is from the KVM the lower the image quality and the more tuning needed Therefore put any higher resolution computers closer to the KVM Moving the Label F6 You can position the OSD label anywhere on the screen To position the label from the Main window 1 Move to the desired computer using the Up and Down Arrow keys 2 Press the F6 key The selected screen image and Identification label are displayed 3 Use the arrow keys to move the label to the desired position 4 Press Esc to save and exit System Requirements for Firmware Upgrade e Pentium 166 or higher with 16MB RAM and 10MB free Hard Drive space e Free Serial port e Windows 2000 and later e To update the firmware the KVM system must be connected and switched on Upgrading the KVM Firmware With the NetCommander KVM Update software progr
22. file in any ASCII text editor The log file is located in the Windows directory Resetting the KVM Switch or SIU s In the event the KVM Switch or SIU s freezes during firmware upgrade or the KVM Console Mouse Keyboard are not working properly you can reset the unit using the Upgrade computer This will not affect any of the settings on the KVM Switch or SIU Follow the instructions below to reset your KVM Switch or SIU 1 Using the Upgrade Computer select the KVM Switch or SIU s you wish to reset in the firmware upgrade software window 2 In the Options menu select the Advanced Reset option This will reset the selected KVM Switch or SIU s You should now be able to use your KVM Switch or SIU s Troubleshooting Note Disconnect device from AC mains before service operation When using Firmware Update software you may at times get a Communication Error message If a Communication Error message does appear during the update procedure do the following 1 Ensure that the RS232 Serial cable s RS232 connector is connected to the Switch s Communication port 2 Ensure that the RS232 Serial cable s DB9F connector is connected to the DB9M Serial port on the CPU s rear panel 3 Restart the download process Electricity failure If the electricity fails during an update to the KVM firmware do the following 1 If the electricity fails while the switch firmware is updating a Communication Error message will appear Simply resume th
23. hit Shift Shift To access the next KVM in line hit Shift To access the previous KVM in line hit Shift CL CL This represents the Ctrl key To access the OSD Menu you can either hit the Left Ctrl key 2 times or you can hit the Right Ctrl key once and then the Left Ctrl key You can hit either Ctrl key once and the key to access the next KVM in line You can hit either Ctrl key once and the key to access the previous KVM in line CLF11 This represents the Ctrl key and the F11 key To access the OSD Menu you hit either Ctrl key and then F11 You can hit either Ctrl key once and the key to access the next KVM in line You can hit either Ctrl key once and the key to access the previous KVM in line PRSCR This represents the Print Screen key To access the OSD Menu you hit the Print Screen key once When you select Print Screen as your hotkey the port selection hotkey commands are deactivated leaving the OSD Main Menu as the only way to switch to another port O pe rat on continued When you have cascaded KVM switches a lower level Switch must have a different OSD display hotkey than a higher level switch To change the top level switch hotkey 1 Highlight the Hotkey option in the OSD General Settings Menu 2 Press the space bar to toggle through the various options 3 When you ve selected the desired hotkey simply exit the OSD Hitting the Enter key is not required to activate your selection To change a l
24. ipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended Do not use this equipment in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide The policy of TRIPP LITE is one of continuous improvement Specifications are subject to change without notice TRIPP LITE Tripp Lite World Headquarters 1111 W 35th Street Chicago IL 60609 USA 773 869 1234 www tripplite com
25. ll access to all computers connected to the KVM and can use the Auto Scan F4 Tuning F5 and Confirmation Label Moving F6 functions in the OSD The Supervisor can not change any of the OSD Settings or Security Settings User Status U There can be up to 6 Users set up by the Administrator for access to the KVM Users are able to use the OSD Main Menu to access a connected computer and can use the Auto Scan F4 Tuning F5 and Confirmation Label Moving F6 functions in the OSD Users do not have the ability to use any other OSD features The Administrator will choose which computers they have access to and which they do not There are 3 types of access the Administrator can give a User Y This gives the user full access to a connected computer V This gives the user view only access to a computer Keyboard and mouse functionality are not available N This means a user is not allowed to access a connected computer If the User attempts to access a computer they are not allowed to a blank screen will appear Security Settings When Password Security is set to on only the administrator can change the Security Settings of the KVM switch Security Settings 1 Highlight the Security option in the OSD Settings Menu and hit the Enter key 2 To change the name of the Administrator Supervisor or User highlight the desired name and simply type over what s already there Any letters left over can be deleted by pressing the space bar
26. ns 0 0ccseeeseeeeeeeeeseeseeeseeeeeeeees p 8 Rackmounting the NetCommander KVM System 8 Cascading NetCommander KVM Switches cccceeeeees 9 Connecting the BOS0 000 icainiectesi een a ia p 10 OP CEAC OM 5 iis castes E E ENET p 10 Basic OPeraniOnas2 reenonokn tl alors meena aba p 10 Keyboard Hotkeys icrit ae sor se EE E RA p 10 On Serect WIS DAY eseeto ES p 11 Navicatin the OS Dirnt i i p 11 SEIECUNG a COMPE E e A ENIE p 11 OSD Senos Ch 2 a A aes p 11 Genea Serine 8 aae E inside p 12 13 FEDEDUN a kene ES p 14 Porn Seming S oa A eee aa p 14 Time SEMNE Se E EAN p 15 PSCC UTIL N EE AEE A E E E A E OTT p 16 USCIS i Acta ta ead A EEE cc p 17 OSD Help Window FE Datena ceebteiten dd teresa p 17 Scannine Computers F4 s asceidecea te sciveda veces a p 17 Tite CES s Meweswubverwcaecastnetasie p 18 Moving the Label FO Feoi N p 18 System Requirements for Firmware Upgrade cccceeeeee p 18 SOWAT eer N ENN E EEEE RE p 18 Upgrading the KVM Firmwate cccccseeseeeeseeeeeeeeeeees p 18 Connecting RS232 Serial Cables renee ah p 19 Installing the Software neose ede reniaens p 19 Starting and Configuring the KVM Update 0 p 19 20 Verifying the Version NumbefS ccccceeeeceeceeeeeeeeeeees p 20 21 Obtainins New Patni waresccoscstetit aie sctieinctd cde ese a p 21 Updating the Firmware cicc cecasucuu eens p 21 TRE Sie Aca
27. ontinuously Enter 000 if you do not want the label to appear Enter 999 in the T O column to disable the Timeout function Enter 000 if you want the Timeout function to work immediately This will literally cause the Timeout function to begin immediately when the computer port is selected This will essentially freeze access to the KVM not allowing the user enough time to hit the OSD Hotkey Command to pull up the password prompt It is recommended that you always keep the T O set to 5 seconds or higher If you set the T O at 000 and get locked out of the KVM turn the BO70 016 19 Console KVM Off and then back On This will reset the KVM leaving a blank screen on the monitor Hit the Shift Shift OSD Hotkey Command to pull up the password prompt Once you type in your password you will again have access to the OSD Main Menu Enter 999 in the SCN column to display the screen for 999 seconds Enter 000 to skip the computer screen O pe rat i on continued Security SECURITY SETTINGS Figure 13 The Security settings window The OSD offers an advanced password security system made up of three different security levels each having its own access rights Administrator Status A The Administrator has access to all features of the KVM allow ing them to Set Modify all Passwords and Security Profiles gain full access to any computer connected to the KVM and usage of all OSD features Supervisor Status S The supervisor has fu
28. ower level hotkey Connect a keyboard and monitor to the lower level switch Hit Shift Shift to open the OSD Menu Hit F2 to get to the General Settings Menu and highlight the Hotkey option Press the Space Bar to toggle through the various hotkeys aA A W N e When you ve selected the desired hotkey simply exit the OSD Menu Hitting the Enter key is not required to activate your selection 6 Follow the instructions on page 14 to update the Port Settings menu in the top level KVMs OSD to reflect the lower level KVMs new hotkey Note When Password Security is activated all port selection hotkey commands are deactivated leaving the OSD Main Menu as the only way to switch to another port Auto Skip The Auto Skip option allows you to choose whether you want Inactive ports to be selectable or not If the Auto Skip option is turned on Inactive ports will not be accessible via the OSD Main Menu or the Port Selection Hotkey Commands If the Auto Skip option is turned on you will be able to access Inactive ports using either the OSD Main Menu or the Port Selection Hotkey Commands To change the Auto Skip setting 1 Highlight the Auto Skip option in the OSD General Settings Menu 2 Press the space bar to turn the Auto Skip option On Off Serial Port The Serial port is used for the Firmware upgrade Serial port On means the program can be used To change the Serial port setting 1 Highlight the Serial Port option in the OSD General
29. r 4 Click Hms The hardware version number appears after the Server Interface Unit number When Not responding appears no computer is connected or it is switched off Obtaining New Firmware Download the latest firmware for your system from www tripplite com Updating the Firmware Warning Never switch off any computer connected to the KVM system during the Firmware Upgrade process Open _ tF 2x Look in lt a 210503 Al ce pro_osd_20hE hex Files of type Hex Files hex Cancel T Open as read only he Figure 18 The Open box 1 Download the latest firmware for your BO70 016 19 KVM Switch from www tripplite com 2 Using the Update Computer open up the Firmware Upgrade Software 3 In the KVM Switch Update Window select the KVM Switch KVM Switch OSD or SIU s you would like to upgrade 4 From the File Menu choose Open to open up the firmware upgrade file you down loaded from www tripplite com and open the file 5 Click the Start button to begin the update When finished the firmware version number will appear next to the unit you just updated 6 Check to make sure the Firmware Version Number is correct by following the steps on page 20 21 If it does not show up as the most current Firmware Version Number start the upgrade over again Softwa re continued Firmware Update generates one log file per session that displays a chronological list of actions You can read the log
30. rl Alt F3 Left Ctrl Alt Keypad Front Left Ctrl Alt F5 Crescent Scroll Lock Open Left Ctrl Alt F7 Volume Up Left Ctrl Alt Keypad Find Left Ctrl Alt F9 Volume Down Left Ctrl Alt Keypad Again Left Ctrl Alt F2 Mute Left Ctrl Alt F12 Undo Left Ctrl Alt F4 Sun Left key Left Windows key Copy Left Ctrl Alt F6 Sun Right key Right Windows key Paste Left Ctrl Alt F8 Alt Graph Right Alt or Alt Gr Cut Left Ctrl Alt F10 Stop A Left Ctrl Alt 1 Help Left Ctrl Alt F11 Specifications DOS Windows LINUX UNIX Mac and all other major operating systems Operating Systems Optional External Mouse PS 2 Wheel mouse Intellimouse 5 button mouse Resolution 1600x1200 75Hz Transmission distance NetCommander KVM Switch Up to 100 ft Model B070 016 19 Dimensions 26 8 x 19 x 1 7 L x W x H in Weight 26 9 pounds Power supply Internal switching 100 240 VAC 50 60 Hz Connections System Serial Monitor Keyboard Mouse RJ45 RJ11 HD15 MinDin6 MiniDin6 Operating Recommended ambient temperature 32 F to 104 F Storage temperature 40 F to 158 F Humidity NetCommander Server Interface Units 80 non condensing relative humidity Model B078 101 PS2 Model B078 101 USB Connections VGA Keyboard Mouse System Power HD15 HD15 MiniDin6 USB RJ45 RJ45 From Keyboard port From USB
31. t PS 2 Model B078 101 PS2 USB Model B078 101 USB e Cat5e Cables Model NOO1 Series NOO2 Series or N105 Series e RS 232 Serial Firmware Upgrade Cable Sold separately Note The B0O70 016 19 comes with a Jumper Cable connecting the Integrated Console Ports and the KVM Console Ports Do not remove the Jumper Cable unless you are installing a Tripp Lite BO50 000 IP Remote Access Unit See B050 000 Installation Procedure for details Compatibility The KVM is compatible with e PS 2 and USB computers servers e VGA SVGA or XGA monitors e DOS Windows LINUX UNIX Mac and all other major operating systems e 1600 x 1200 75Hz for built in monitor Configuration Front View Figure 2 NetCommander KVM Buttons Figure 1 NetCommander KVM front panel EN Auto When the LCD Menu is closed pressing the AUTO button will perform an Auto Adjust on the monitor screen When the LCD Menu is open pressing the AUTO button will bring you back to the previous screen selection If the LCD Menu cannot go back any further the AUTO button will close down the menu Menu When the LCD Menu is closed pressing the MENU button will open it When the LCD Menu is open pressing the MENU button will select a highlighted option On Off Button Pressing this button will turn the monitor screen on or off lt When the LCD Menu is open pressing the lt button will move the highlight bar to the left When modifying a selected option
32. ts must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modified in any way EXCEPT AS PROVIDED HEREIN TRIPP LITE MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise Warranty Registration Visit www tripplite com warranty today to register the warranty for your new Tripp Lite product You ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product No purchase necessary Void where prohibited Some restrictions apply See website for details Use of this equ
33. uter server connected at all The Type column indicates whether a computer server C is connected to the port or a KVM Switch S is connected to the port For the Type column to display S the user must change the Hotkey setting for the cascaded KVM See page 14 for details COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER COMPUTER O7 Cc COMPUTER lt G F2 SETTINGS Figure 8 The OSD Main Window Navigating the OSD To move up and down use the T and arrow keys To jump from one column to the next when relevant use the Tab key To exit the OSD or to return to the previous OSD window press Esc Selecting a Computer To select a computer 1 Move to the desired computer line 2 Press the Enter key The selected computer will be accessed and the OSD screen will close Note While the OSD Screen is active the Keyboard Hotkey Commands and Mouse will be deactivated OSD Settings F2 Press F2 to open the OSD Settings window see Figure 9 SETT INGS GENERAL PORTS TIME USERS SECURITY EI HELP Figure 9 The Settings Window Note If the OSD is password protected only the Administrator will be able to get access to the F2 settings window by using the appropriate password O pe rat i on continued General Settings With the highlight line on the word GENERAL press Enter The General Settings window appears see Figure 10 GENERAL SETTINGS SECURITY HOTKEY AUTOSKIP
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