CES-8940 User Manual
Contents
1. Figure 3 9 there is potential to create multiple paths between devices causing loops that can bring down a network If one or more CES 8940 cards are going to connect to the same network ensure that the internal GigE ports to those cards are turned off by the Network Controller Card This Internal Loop issue cannot occur with an MFC 8322 S or DFR 8321 series frames DT Loop present senses Loop present R R H i Corporate Ep E Corporate Network ER Network R rR Figure 3 8 Example of a Trunking Group with a Loop Figure 3 9 Example of a Trunking Group with a Loop 3 8 Configuration CES 8940 User Manual Iss 02 Troubleshooting a Loop When a loop 18 created the CES 8940 may automatically detect the loop and disable the appropriate ports When this occurs the LEDs on the rear module and the card edge flash in unison for the affected ports Note that the network may be able to avoid the loop if it has spanning tree capability Use one of the following methods to troubleshoot e Disable the ports in DashBoard and enable them one at a time to see which port is causing the loop e Disconnect the cables from the ports on the rear modules and then re connect the cables one at a time e Disconnect the cables from the ports re configure the card and then re connect the cables one at a time Use this method when DashBoard cannot connect to the card Exceptions There are exceptions for permitting a looping syste2. To enable a VLAN setup 1 From the Device View select the Setup tab Configuring a VLAN Group 2 Inthe Port Enables area select the required check boxes to activate the specified RJ45 and Internal ports on your card 3 To assign ports on the card to a VLAN e Locate the VLAN area of the Setup tab e Select the applicable VLAN check box for each port you wish to include Note A minimum of two ports must be assigned to a VLAN in order to establish communications Assigning only one port to a VLAN isolates that port 4 Foreach VLAN you wish to add ports to repeat step 3 CES 8940 User Manual Iss 02 Configuration 7 Enabling Trunking Trunking also known as link aggregation is the use of two or more links between nodes switches and or servers in parallel to increase the bandwidth A side benefit is that a failure of a link will cause the traffic to be redistributed among the remaining links though at reduced overall capacity CES 8940 Figure 3 7 Multiple Cards set to Trunk for Increased Bandwidth Between End Points A Word About Loops Important Each CES 8940 defaults as a basic switch where all ports are enabled and assigned to VLAN 1 If the card is wired for VLAN and or trunking but is not configured as such you may create a possible network loop which will impact your network If you have two or more CES 8940 cards Figure 3 8 or an MFC 8322 N with one or more CES 8940 cards
3. We will cooperate with and help other friendly companies o oN We will go above and beyond in times of crisis f there s no one to authorize the required action in times of company or customer crisis do what you know in your heart is right You may rent helicopters if necessary CES 8940 User Manual Ross Part Number 8940DR 004 02 e Release Date August 12 2014 O 2014 Ross Video Limited Ross openGear and any related marks are trademarks or registered trademarks of Ross Video Ltd All other trademarks are the property of their respective companies PATENTS ISSUED and PENDING All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Ross Video While every precaution has been taken in the preparation of this document Ross Video assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Patent numbers US 7 034 886 US 7 508 455 US 7 602 446 US 7 802 802 B2 US 7 834 886 US 7 914 332 US 8 307 284 US 8 407 374 B2 US 8 499 019 B2 US 8 519 949 B2 US 8 743 292 B2 GB 2 419 119 B GB 2 447 380 B and other patents pending Copyright Patents Important Regulatory and Safety Notices to Service Personnel Before using this product and nay associated e
4. FR series frame midplane that communicates with the switch on the Network Controller Card These ports can be configured as a generic switch any port to any port They can also be set up for 1 1 trunking between any ports or redundant load sharing trunking such as four wired links with auto fail over Port based VLAN is also supported as you can choose to partition the switching ports into virtual private domains assigned on a per port basis The switching function operates transparently for DHCP ARP Multicast and Broadcast and VLAN services except where restricted by configuration Note that the CES 8940 does not provide Power Over Ethernet POE but will work with switches that follow 802 3eaf at The CES 8940 is fully hot swappable with all active components on the front removable module No active components are installed on the rear module This design greatly reduces down time eliminating any need for users to access the back of the openGear frame Overview Features The following features are standard for the CES 8940 e Compliant with IEEE 802 3 10 100 1000BASE T e Supports 10 100 1000 Base T Ethernet on four RJ45 connectors Auto negotiation for 10 100 1000 speeds half full duplex modes MDI MDIX auto crossover e Supports two trunk groups between two devices with each trunk group having up to four ports e Supports port based VLAN by allowing the partition of switching ports into virtual private domains based on indivi
5. Link Fails check box es to enable the card to report when the specified RJ45 connector on the rear module loses network connection 3 Select the Internal Link Fails check box to enable the card to report when the GigE connection to the OG3 FR midplane loses network connection Incompatible Rear Module Monitoring You can choose to enable the card to report when an unsupported rear module is installed with your card This alarm is reported in the HW Status field in the Hardware tab To enable rear module monitoring 1 From the Device View select the Alarm Enable tab 2 Select the Incompatible Rear Module check box CES 8940 User Manual Iss 02 Configuration 1 3 12 Configuration CES 8940 User Manual Iss 02 DashBoard Menus In This Chapter This chapter briefly summarizes the menus items and parameters available from DashBoard for the CES 8940 Note that default values are indicated with an asterisk Note The CES 8940 does not support DataSafe The following topics are discussed Status Tabs e Port Stats Tab e Setup Tab e Alarm Enable Tab CES 8940 User Manual Iss 02 DashBoard Menus 1 Status Tabs This section summarizes the read only information displayed in the Status tabs The fields in the Status tabs can vary in severity from green valid yellow caution to red alarm DashBoard reports the most severe alarm for a single field Alarm colors are noted within the tables as text set
6. Status Labs ita S Signal Tab Hardware Tab Product Tab Port Stats Tab CES 8940 User Manual 56 02 0565 8940 User Manual Iss 02 Setup Tab nano Alarm Enable Tab Specifications Technical Specifications Service Information Troubleshooting Checklist Bootload Button Warranty and Repair Policy ii e Contents Introduction In This Chapter This chapter contains the following sections e Overview e Functional Block Diagram User Interfaces Documentation Terms and Conventions A Word of Thanks Congratulations on choosing an openGear CES 8940 Five Port Ethernet Switch The CES 8940 is part of a full line of products within the openGear Terminal Equipment family of products backed by Ross Video s experience in engineering and design expertise since 1974 You will be pleased at how easily your new CES 8940 fits into your overall working environment Equally pleasing is the product quality reliability and functionality Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question pertaining to the installation or operation of your CES 8940 please contact us at the numbers listed on the back cover of this manual Our technical support staff is always available for consultation training or service CES 8940 User Manual Iss 02 Introduction 1 The 025 8940 includes up to four 145 ports plus one GigE SERDES port connected to the OG3
7. in brackets next to the menu parameter name Signal Tab Table 4 1 summarizes the read only information displayed in the Signal tab Description The link for the specified port is valid and passes information An alarm condition exists on the port but the corresponding alarm is disabled in the Alarm Enable tab The link for the specified port is invalid fails and the corresponding alarm is enabled in the Alarm Enable tab The GigE link to the OG3 FR midplane is valid and passes information An alarm condition exists on the GigE link to the OG3 FR midplane but the corresponding alarm 15 disabled in the Alarm Enable tab The GigE link to the OG3 FR midplane for is invalid and the corresponding alarm is enabled in the Alarm Enable tab Indicates the speed of the specified port The link has failed The link is invalid Indicates the duplex and speed of the GigE connection to the OG3 FR midplane The GigE link to the OG3 FR midplane has failed The GigE link to the OG3 FR midplane is invalid CES 8940 User Manual Iss 02 Table 4 1 Signal Tab Items Parameters OK Green Suppressed Alarm Green Link Failure Red OK Green Suppressed Alarm Green Link Failure Red Mbps Gbps N A No Link Mbps Gbps N A No Link Tab Title RJ45 Link Status Internal Link Status RJ45 Rate Internal Rate 4 2 DashBoard Menus Har
8. networks that remain inside the building Do not connect to networks that go outside the building EMC Notices United States of America FCC Part 15 This equipment has been tested and found to comply with the limits for a class A Digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Notice Changes or modifications to this equipment not expressly approved by Ross Video Limited could void the user s authority to operate this equipment CANADA This Class A digital apparatus complies with Canadian ICES 003 Cet appariel numerique de la classe A est conforme a la norme NMB 003 du Canada EUROPE This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 1997 along with amendments A1 2000 and A2 2002 and found to comply with the limits for a Class A Digital device Ah Notice T
9. to provide a link to the Ethernet switch on the Network Controller Card This interface is identified as Internal Link in the DashBoard menus 2 6 Installation CES 8940 User Manual Iss 02 Software Upgrades This section provides instructions for upgrading the software for your CES 8940 using DashBoard To upgrade the software on your card 1 Contact Ross Technical Support for the latest software version file 2 In DashBoard display the Device tab of the CES 8940 by double clicking its status indicator in the Basic Tree View From the Device tab click Upload to display the Select File for upload dialog box Navigate to the bin upload file you wish to upload Click Open 95 3 2 9 If you are upgrading a single card e Click Finish to display the Uploading to Selected Devices dialog e Proceed to step 8 7 Ifyou are upgrading multiple cards e Click Next gt to display the Select Destination menu This menu provides a list of the compatible cards based on the card selected in step 2 e Specify the card s to upload the file to by selecting the check box es for the cards you wish to upload the file to e Verify the card s you wish to upload the file to The Error Warning fields indicate any errors such as incompatible software or card type mismatch e Click Finish to display the Uploading to Selected Devices dialog 8 Monitor the upgrade The Uploading to Selected Devices dia
10. your card 4 To configure a Trunk Group Locate the Trunking area of the Setup tab e Select the applicable Trunk check box for each port you wish to include in that Trunk Group The box displays a check mark 5 For each Trunk Group repeat step 4 3 10 Configuration CES 8940 User Manual Iss 02 Enabling Alarms You can configure the CES 8940 to report when one or more of the following error conditions occur e A link fails on the card switch e An incompatible rear module is installed with the card Error conditions are reported in the applicable fields of the Status tabs for each card in DashBoard If you do not enable the card to report the alarm condition the affected status field may report a green indicator if applicable with the message Suppressed Alarm even when a related alarm condition is occurring on the card For More Information on the possible messages in the Status tab refer to the section Status Tabs on page 4 2 Link Failure Alarms You can choose which RJ45 and or Internal links the card monitors for link failures Once an alarm is enabled the applicable Link Status fields in the Signal tab will report when the card detects an invalid or absent connection for that link To verify which connection to troubleshoot refer to the rear module label To enable an alarm to report a link failure 1 From the Device View select the Alarm Enable tab 2 Select the required RJ45
11. 40 User Manual Iss 02 Control and Monitoring Features This section provides information on the power status LED located on the card edge and the LEDs on all rear modules for the CES 8940 Card edge LEDs The front edge of the CES 8940 has LED indicators for alarms and communication activity Refer to Figure 3 2 for the location of the LEDs PWR LED SFP 1 LED SFP 2 LED SFP 3 LED PORT 7 SPEED LED PORT 7 LINK ACTIVITY LED PORT 6 SPEED LED PORT 6 LINK ACTIVITY LED PORT 5 SPEED LED PORT 5 LINK ACTIVITY LED PORT 4 SPEED LED PORT 4 LINK ACTIVITY LED PORT 3 SPEED LED PORT 3 LINK ACTIVITY LED PORT 2 SPEED LED PORT 2 LINK ACTIVITY LED PORT 1 SPEED LED PORT 1 LINK ACTIVITY LED gt Bootload Button Card Ejector Figure 3 2 CES 8940 Card edge PWR LED Each pair of PORT LEDs on the card edge report on a specific RJ45 port for your card Table 3 1 outlines the mapping of the LEDs Table 3 1 Port LED Mapping LED Reports Status of Internal Link Not implemented Not implemented RJ45 4 RJ45 3 PORT 2 RJ45 2 PORT 1 RJ45 1 CES 8940 User Manual Iss 02 Configuration 3 6870 6006 LEDs Overview Basic LED displays and descriptions are provided in Table 3 2 Table 3 2 Card edge LEDs Color Display and Description When lit green this LED indicates that the card is functioning Green normal and that no anomalies have been detected When flashing green this LED indicates that the boo
12. Board and Card refer to openGear terminal devices within openGear frames including all components and switches DashBoard refers to the DashBoard Control System DFR 8321 series frame refers to all versions of the DFR 8321 series frames and available options unless otherwise noted e Frame refers to openGear frame that houses the CES 8940 e Network Controller Card refers to the MFC 8320 N and MFC 8322 N unless otherwise noted e OG3 FR series refers to all versions of the OG3 FR frames and any available options unless otherwise noted e openGear frame refers to the DFR 8321 series and the OG3 FR series frames that house openGear cards e Operator and User refer to the person who uses the CES 8940 e SFP refers to small form factor pluggable fiber transceiver e System and Video system refer to the mix of interconnected production and terminal equipment in your environment Trunking refers to using two or more ethernet links between points to increase bandwidth or provide redundancy e VLAN refers to Virtual Local Area Network Conventions The following conventions are used The Operating Tips and Note boxes are used throughout this manual to provide additional user information CES 8940 User Manual Iss 02 Introduction 1 5 1 6 Introduction CES 8940 User Manual Iss 02 Installation In This Chapter
13. Network s need to recognize port based VLANs The Corporate Networks in Figure 3 4 require the ends at Corporate Network and Corporate Network 2 to be setup as either trunks or port based VLANs to prevent loops at either end Figure 3 5 shows a simple connection where each VLAN terminates in a single device or isolated subnet Unlike Figure 3 4 there is no requirement for additional setup of the Corporate Network as the 5 Port Ethernet Switch card appears as a transparent cable extender Corporate Network 1 X Corporate Network 1 CES 8940 Corporate Network 2 VLAN 1 VLAN 2 VLAN 3 Figure 3 4 Multiple Cards Setup with Three VLANs Figure 3 5 Multiple Cards with Separate End Points Configuring the VLAN Feature The CES 8940 supports port based VLANSs The switching ports are partitioned into virtual private domains assigned on a per port basis This provides a simple partitioning of the switch so that different user groups can share the switch yet be isolated from each other Note By default all ports are automatically assigned to VLAN 1 allowing each card to operate as a generic ethernet switch any port to any port There must always be at least one VLAN enabled for the card to function as an ethernet switch 3 6 Configuration 0565 8940 User Manual Iss 02 VLAN 1 RJ45 1 RJ45 3 J45 2 INTERNAL LINK Figure 3 6 Example of Multiple VLAN Setup using a Single CES 8940 CES 8940
14. Seel DE PUE SEP CES 8940 Five Port Ethernet Switch User Manual Thank you for choosing Ross You ve made a great choice We expect you will be very happy with your purchase of Ross Technology Our mission is to 1 Provide a Superior Customer Experience e offer the best product quality and support 2 Make Cool Practical Technology develop great products that customers love Ross has become well known for the Ross Video Code of Ethics It guides our interactions and empowers our employees hope you enjoy reading it below If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions rossvideo com Sl Rass David Ross CEO Ross Video dross rossvideo com Ross Video Code of Ethics Any company is the sum total of the people that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics hangs on the wall of all Ross Video locations to guide our behavior 1 We will always act in our customers best interest We will do our best to understand our customers requirements We will not ship crap We will be great to work with We will do something extra for our customers as an apology when something big goes wrong and it s our fault We will keep our promises We will treat the competition with respect
15. This chapter provides instructions for installing the Rear Module s for the CES 8940 installing the card into the frame cabling details and updating the software The following topics are discussed Before You Begin Installing the CES 8940 e Cabling for the CES 8940 e Ethernet Communications Overview e Software Upgrades CES 8940 User Manual Iss 02 Installation 1 Before You Begin Before proceeding with the instructions in this chapter ensure that your openGear frame is properly installed according to the instructions in its manual Important Contact your IT Department before connecting to your facility network to ensure that there are no conflicts or the possibility of creating a network loop Static Discharge Throughout this chapter please heed the following cautionary note A ESD Susceptibility Static discharge can cause serious damage to sensitive semiconductor devices Avoid handling circuit boards in high static environments such as carpeted areas and when synthetic fiber clothing is worn Always exercise proper grounding precautions when working on circuit boards and related equipment Unpacking Unpack each CES 8940 you received from the shipping container and ensure that all items are included If any items are missing or damaged contact your sales representative or Ross Video directly 2 2 Installation CES 8940 User Manual Iss 02 Installing the CES 8940 This section ou
16. arm setup options available in DashBoard Table 4 6 Alarm Enable Menu Items Menu Title Parameters Description Enables the corresponding RJ45 Link Status field in the Signal tab to report Selected RJ45 Link fails when the specified ethernet port on the rear module loses network connection Cleared Disables this alarm for the specified port Enables the Internal Link Status field in the Signal tab to report when the GigE Switch aletas ion connection to the OG3 FR midplane experiences an error condition Cleared Disables this alarm The HW Status field in the Hardware tab Incompatible Rear Selected reports when an unsupported rear module Module is installed with the card Cleared Disables this alarm 4 6 DashBoard Menus CES 8940 User Manual 56 02 Specifications In This Chapter This chapter includes the technical specifications for the CES 8940 Note that specifications are subject to change without notice The following topics are discussed e Technical Specifications CES 8940 User Manual Iss 02 Specifications 5 1 Technical Specifications This section provides the technical specifications for the CES 8940 Table 5 1 CES 8940 Technical Specifications Category Parameter Specification Number of Ports 4 oo Cable Type Standard straight through CAT 5e Connector Type RJ45 Environment Operating Range 090 to 40 C Power Power Consumption DW 5 2 Sp
17. available in DashBoard Important Contact your IT Department before connecting to your facility network to ensure that there are no conflicts or the possibility of creating a network loop Table 4 5 Setup Menu Items Menu Title Parameters Description Selected Enables the port trunking feature on the Enable Trunking card Cleared Disables this feature Includes the specified ports into Trunk Selected Grea Trunking Cleared Excludes the port from Trunk Group 1 RJ45 i i Selected Includes the specified ports into Trunk Group 2 Cleared Excludes the port from Trunk Group 2 Includes the specified port into Virtual LAN Group 1 Cleared Excludes the port from VLAN 1 Selected VLAN Includes the specified port into Virtual Sr Selected LAN Group 2 Internal Cleared Excludes the port from VLAN 2 Includes the specified port into Virtual LAN Group 3 Cleared Excludes the port from VLAN 3 Selected Selected Enables the selected port Disables the port This is useful when Port Enables troubleshooting to turn ports off that are Cleared connected to devices without disconnecting cables Resets all configurable settings on the Factory Default Reset card to the factory default values a Note that a minimum of two ports must be assigned to a VLAN in order to establish communications CES 8940 User Manual Iss 02 DashBoard Menus 4 5 Alarm Enable Tab Table 4 6 summarizes the Al
18. being supplied 4 Output Signal Path Verify that destination equipment is operating correctly and receiving a valid signal 5 Unit Exchange Exchanging a suspect unit with a unit that is known to be working correctly is an efficient method for localizing problems to individual units Bootload Button In the unlikely event of a complete card failure you may be instructed by a Ross Technical Support specialist to perform a complete software reload on the CES 8940 To reload the software on a CES 8940 1 Eject the card from the frame 2 Press and hold the Bootload button while re inserting the card into the frame 3 Release the button s The PWR LED flashes green while the card is waiting for a new software load Ifa new software load is not sent to the card within 60 seconds the card will attempt to restart with its last operational software load e Software loads can be sent to the CES 8940 via the ethernet connection on the rear of the frame 6 2 Service Information CES 8940 User Manual Iss 02 Warranty and Repair Policy The CES 8940 is warranted to be free of any defect with respect to performance quality reliability and workmanship for a period of FIVE 5 years from the date of shipment from our factory In the event that your CES 8940 proves to be defective in any way during this warranty period Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or s
19. c LED descriptions are provided in Table 3 3 Table 3 3 LEDs on the Rear Modules Display and Description When lit green this LED indicates a valid link is established on ae the specified RJ45 port ETHERNET Gregan When flashing green this LED indicates communication activity PORT is occurring on the specified RJ45 port LINK ACTIVITY When unlit this LED indicates an invalid link is detected on the Off specified RJ45 port Verify the cable connection on the rear module port and your network connections When lit green this LED indicates the on the specified RJ45 port speed is at 1Gbps ETHERNET When lit orange this LED indicates the on the specified RJ45 PORT SPEED port speed is at 100Mbps When unlit this LED indicates the on the specified RJ45 port speed is at 10Mbps CES 8940 User Manual Iss 02 Configuration 3 5 Configuring a VLAN A virtual local area network VLAN is a logical grouping of workstations servers and network devices that appear to be on the same LAN whether they are part of a larger local LAN or geographically dispersed A VLAN allows a network of computers and users to communicate in a simulated environment as if they exist in a single LAN and are sharing a single broadcast and multicast domain You can create port based VLANs that act like a straight communication and isolating the traffic from each other In setups as seen in Figure 3 4 and Figure 3 5 the Corporate
20. dual ports Allows for port disabling e Up to five available ports using a combination of ethernet via RJ45 connections and a GigE internal link to the Network Controller Card in the OG3 FR series frames e LC UPC optical blind mate connections Card edge LED indicator for power status e Rear module is fully passive using a blind mate LC connection e Hot swappable from front of frame with no external connect reconnect required e Reports status and configuration remotely via DashBoard e Compatible with the DFR 8321 series and OG3 FR series frames e Fully compliant with openGear specifications e 5 year transferable warranty 1 GigE SERDES support only available when the card is installed in the OG3 FR series frames with an MFC 8322 N CES 8940 User Manual Iss 02 1 2 Introduction Functional Block Diagram This section provides a functional block diagram that outlines the workflow of the CES 8940 Internal Link GigE Connection to OG3 FR CN S Midplane 10 100 1000 ETHERNET SWITCH CARD CONTROL AND MONITORING ETHERNET PORT 2 ETHERNET PORT 1 Internal GigE connection requires the MFC 8322 N S network controller card for the OG3 FR frame Figure 1 1 CES 8940 Simplified Block Diagram CES 8940 User Manual Iss 02 Introduction 3 User Interfaces The CES 8940 provides the following user interfaces DashBoard Control System DashBoard enables you to monitor and control openGea
21. dware Tab Table 4 2 summarizes the read only information displayed in the Hardware tab Table 4 2 Hardware Tab Items Description Indicates the status of the hardware including the rear module Some messages displayed are dependent on the settings in the Alarms Enable tab Measured input voltage Measured current consumption of card Processing power available On board processing memory available Displays the number of hours since the last reboot of the card Storage count Description Displays the card name Indicates the board issue Indicates the card serial number Indicates the Rear Module installed Indicates the rear module is an 8320AR 057 which is not the rear module that is supported by the card Indicates the software version Parameters OK FPGA load invalid Incomp I O Module Current out of spec Internal Error Table 4 3 Product Tab Items Parameters CES 8940 Ross Video Ltd HH HAHAH Rear Module Mismatch HHHH HW Status Voltage mV Current mA CPU headroom RAM available Uptime h Configuration Bank Tab Title Hardware Product Tab Table 4 3 summarizes the read only information displayed in the Product tab Product Supplier Board Rev Board S N Rear Module Software Rev Tab Title Product a Installing the card with the 8320AR 057 does not provide access to Ethernet Port 4 You must still configure these ports in the Setup tab of Das
22. ecifications CES 8940 User Manual Iss 02 Service Information In This Chapter This chapter contains the following sections Troubleshooting Checklist Warranty and Repair Policy CES 8940 User Manual Iss 02 Service Information 6 1 Troubleshooting Checklist Routine maintenance to this openGear product is not required In the event of problems with your CES 8940 the following basic troubleshooting checklist may help identify the source of the problem If the frame still does not appear to be working properly after checking all possible causes please contact your openGear products distributor or the Technical Support department at the numbers listed under the Contact Us section 1 Visual Review Performing a quick visual check may reveal many problems such as connectors not properly seated or loose cables Check the card the frame and any associated peripheral equipment for signs of trouble 2 Power Check Check the power indicator LED on the distribution frame front panel for the presence of power If the power LED is not illuminated verify that the power cable is connected to a power source and that power is available at the power main Confirm that the power supplies are fully seated in their slots If the power LED is still not illuminated replace the power supply with one that is verified to work 3 Input Signal Status Verify that source equipment is operating correctly and that a valid signal is
23. epair your CES 8940 If required a temporary replacement frame will be made available at a nominal charge Any shipping costs incurred will be the responsibility of you the customer All products shipped to you from Ross Video Limited will be shipped collect The Ross Video Technical Support Department will continue to provide advice on any product manufactured by Ross Video Limited beyond the warranty period without charge for the life of the equipment CES 8940 User Manual Iss 02 Service Information 3 Contact Us Contact our friendly and professional support representatives for the following Name and address of your local dealer 1 613 652 4886 1 613 349 0006 techsupport rossvideo com 1 613 652 4886 1 613 652 4425 solutions rossvideo com http www rossvideo com e Product information and pricing Technical support e Upcoming trade show information Telephone ican After Hours Emergency Email Telephone General Fax Information Email Website Visit Us Visit our website for e Company information and news e Related products and full product lines e Online catalog e Testimonials
24. ernet Port 1 Figure 2 2 Cable Connections for the CES 8940 CES 8940 User Manual Iss 02 Installation 5 Ethernet Communications Overview The four RJ45 ports on the 8320AR 056 rear module support 10 100 1000 Base T Ethernet communications In addition to the Ethernet ports on the rear module you must also provide an ethernet connection to the openGear frame as outlined in its manual Important Contact your IT Department before connecting to your facility network to ensure that there are no conflicts or the possibility of creating a network loop For More Information on setting up ethernet communications for your openGear frame refer to the MFC 8300 Series User Manual Ethernet Cabling Overview The exact steps for connecting to your facility via an ethernet network depends on the network requirements of your facility You will require up to four standard network CAT 5e cables to connect the card to your facility network Figure 2 3 There is no need for a crossover cable as the rear modules include an Auto MDIX ethernet PHY that will switch from straight to crossover automatically as needed Ross Video does not supply these cables OG3 FR Series Frame amp 8320AR 056 To Ethernet Network To Ethernet Device 1 Figure 2 3 Cabling to Ethernet Port 1 on the 8320AR 056 Rear Module Internal GigE Link Port 7 out of the CES 8940 provides a GigE SERDES interface to the OG3 FR midplane
25. gional waste administration You can also contact Ross Video for more information on the environmental performance of our products Ross Video Incorporated P O Box 880 Ogdensburg New York USA 13669 0880 1 613 652 6 1 613 652 4425 1 613 652 6 1 613 349 0006 techsupport rossvideo com solutions rossvideo com http www rossvideo com Company Address Ross Video Limited ROSS lt lt Iroquois Ontario KOE 0 Canada General Business Office Fax Technical Support After Hours Emergency E mail Technical Support E mail General Information Website Contents i Contents Introduction 7 0 IS Functional Block Diagram User Interfaces sierici inini erinrar DashBoard Control System Card edge Controls SNMP Monitoring and Control Documentation Terms and Conventions Installation Before You Begin Static Discharge Installing the CES SOA Supported Rear Modules Installing a Rear Module Cabling for the CES SOA0 Cabling Ethernet Communications Overview Ethernet Cabling Overview Internal GigE Link Software Upgrades Configuration HR ta pteniridas Control and Monitoring Features Card edge LEDs Rear Module LEDs Configuring a VLAN Configuring the VLAN Feature Enabling Tr nkin E A Word About Loops Configuring a Trunking Group Enabling Alarms Link Failure 1811118 eee Incompatible Rear Module Monitoring DashBoard Menus
26. hBoard even though they are not accessible DashBoard Menus 4 3 CES 8940 User Manual Iss 02 Port Stats Tab Table 4 4 summarizes the read only information displayed in the Port Stats tab Table 4 4 Port Stats Tab Items Menu Title Parameters Description Reports the number of good packets received by the specified port This number also includes the number of RX Packets packets received by the specified port that are greater than the standard maximum size and less than or equal to the jumbo packet size regardless of CRC or alignment errors Reports the number of packets received by the specified port that have either an FCS error or an alignment error RJ45 Stats Reports the number of good packets Internal Stats received by the specified port but were nO dropped due to a lack of resources or other reasons Reports the number of good packets ECH transmitted by the specified port Reports the total number of transmit TX Dropped packets that are dropped due to a lock of resources or other reasons Reports the number of collisions TX Collisions experienced by the specified port during packet transmissions 4 Specifies how often the status fields in the Refresh Rate Refresh Rate Port Stats tabs are updated Disabled Disables this feature 4 4 DashBoard Menus CES 8940 User Manual Iss 02 Setup Tab Table 4 5 summarizes the Setup options
27. his is a Class A product In domestic environments this product may cause radio interference in which case the user may have to take adequate measures Maintenance User Serviceable Parts Routine maintenance to this openGear product is not required This product contains no user serviceable parts If the module does not appear to be working properly please contact Technical Support using the numbers listed under the Contact Us section on the last page of this manual All openGear products are covered by a generous 5 year warranty and will be repaired without charge for materials or labor within this period See the Warranty and Repair Policy section in this manual for details Environmental Information The equipment that you purchased required the extraction and use of natural resources for its production It may contain hazardous substances that could impact health and the environment To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendly and health conscious manner The crossed out wheelie bin symbol invites you to use these systems If you need more information on the collection re use and recycling systems please contact your local or re
28. log enables you to monitor the upgrade process e Click OK to complete the upgrade process e The card s are temporarily taken offline during the re boot process The process is complete once the status indicators for the Card State and Connection fields return to their previous status Troubleshooting If you encounter problems when upgrading your card software verify that the file you are attempting to load is a bin file that is for the card you are upgrading and that you have a valid network connection CES 8940 User Manual Iss 02 Installation 7 2 8 Installation CES 8940 User Manual Iss 02 Configuration In This Chapter This chapter provides a general overview of the user controls and configuration options available for your CES 8940 The following topics are discussed e Card Overview e Control and Monitoring Features e Configuring a VLAN Enabling Trunking Enabling Alarms CES 8940 User Manual Iss 02 Configuration 1 Card Overview This section provides a general overview of the CES 8940 components For information on the LEDs available on the card edge refer to the section Control and Monitoring Features on page 3 3 Ir Figure 3 1 CES 8940 Components 1 Bootload Button SW3 SW3 is used for factory service in the unlikely event of a complete card failure The Bootload process is further described in the section Bootload Button on page 6 2 3 2 Configuration CES 89
29. m multiple paths are created for redundancy or for high bandwidth traffic You can have two or more ports acting as a trunk group to increase the bandwidth between two points The trunk appears as one port in the generic switch mode of operation It also provides redundancy in that failure of one of the physical ports in the trunk group forces all the traffic to the remaining link s Figure 3 7 illustrates a setup with multiple cards that are set for trunking at full bandwidth between the two cards Configuring a Trunking Group The ports on each CES 8940 can be set up for 1 1 trunking between any ports or for redundant load sharing trunking Each card supports two trunk groups between two devices with each trunk group having up to four ports In a configuration such as in Figure 3 10 you have multiple bandwidths and redundancy between the multiple Corporate Networks with fiber connections Note that each Corporate Network must be configured to recognize these links are part of a trunk CES 8940 R Corporate Trunk 1 Network 1 Corporate Trunk 1 Network 2 CES 3940 R Figure 3 10 Setup of Multiple Bandwidths with Redundancy CES 8940 User Manual Iss 02 Configuration 9 To configure a Trunk Group 1 From the Device View select the Setup tab Configuring a Trunk Group 2 Select the Enable Trunking check box In the Port Enables area select the required check boxes to activate the specified RJ45 ports on
30. nual Iss 02 Installation 3 Align the top hole of the Rear Module with the screw on the top edge of the frame back plane Using a Phillips screwdriver and the supplied screw fasten the Rear Module to the back plane of the frame Do not over tighten Ensure proper frame cooling and ventilation by having all rear frame slots covered with Rear Modules or Blank Plates To install the card in an openGear frame 1 Locate the Rear Module you installed in the procedure Installing a Rear Module Ensure that the Rear Module is one of the required rear modules for the CES 8940 Hold the card by the edges and carefully align the card edges with the slots in the frame Fully insert the card into the frame until the rear connection plug is properly seated in the Rear Module Cable your rear module as outlined in the section Cabling for the CES 8940 on page 2 5 CES 8940 User Manual Iss 02 2 3 4 2 4 Installation Cabling for the CES 8940 This section provides information for connecting cables to the installed Rear Module on the openGear frames Connect the input and output cables according to the following sections Cabling Overview In the openGear frames the CES 8940 is used with the 8320AR 056 Full Rear Module Each rear module occupies two slots and accommodates one card This rear module provides four RJ45 Ethernet 10 100 1000 ports Figure 2 2 Ethernet Port 4 Ethernet Port 3 Ethernet Port 2 Eth
31. om an ESD event gt gt lt Pe B Important Safety Instructions Caution This product is intended to be a component product of the DFR 8300 and OG3 FR series frames Refer to the DFR 8300 and OG3 FR Series Frame User Manual for important safety instructions regarding the proper installation and safe operation of the frame as well as its component products Warning Certain parts of this equipment namely the power supply area still present a safety hazard with the power switch in the OFF position To avoid electrical shock disconnect all A C power cords from the chassis rear appliance connectors before servicing this area Warning Service barriers within this product are intended to protect the operator and Ah service personnel from hazardous voltages For continued safety replace all barriers after any servicing This product contains safety critical parts which if incorrectly replaced may present a risk of fire or electrical shock Components contained with the product s power supplies and power supply area are not intended to be customer serviced and should be returned to the factory for repair To reduce the risk of fire replacements fuses must be the same time and rating Only use attachments accessories specified by the manufacturer Warning This product includes an Ethernet Port which allows this product to be A connected to a local area network LAN Only connect to
32. quipment refer to the Important Safety Instructions listed below to avoid personnel injury and to prevent product damage Product may require specific equipment and or installation procedures to be carried out to satisfy certain regulatory compliance requirements Notices have been included in this publication to call attention to these specific requirements Symbol Meanings This symbol on the equipment refers you to important operating and maintenance servicing instructions within the Product Manual Documentation Failure to heed this information may present a major risk of damage to persons or equipment Warning The symbol with the word Warning within the equipment manual indicates a potentially hazardous situation which if not avoided could result in death or serious injury Caution The symbol with the word Caution within the equipment manual indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury It may also be used to alert against unsafe practices Notice The symbol with the word Notice within the equipment manual indicates a potentially hazardous situation which if not avoided may result in major or minor equipment damage or a situation which could place the equipment in a non compliant operating state ESD Susceptibility This symbol is used to alert the user that an electrical or electronic device or assembly is susceptible to damage fr
33. r frames and cards from a computer DashBoard communicates with other cards in the openGear frame through the Network Controller Card For More Information on e installing and using DashBoard refer to the DashBoard User Manual e using the Network Controller Card refer to its user manual e the menus available in DashBoard for the CES 8940 refer to the chapter DashBoard Menus on page 4 1 Card edge Controls The front edge of the CES 8940 includes an LED indicator for power status LEDs on the rear module indicates communication and traffic activity For More Information on e the card edge LEDs refer to the section Card edge LEDs on page 3 3 e the rear module LEDs refer to the section Rear Module LEDs on page 3 4 SNMP Monitoring and Control The Network Controller Card in the openGear frame provides optional support for remote monitoring of your frame and using the Simple Network Management Protocol SNMP which is compatible with many third party monitoring and control tools For More Information on e the available SNMP controls for the CES 8940 refer to the Management Information Base MIB file for your card SNMP monitoring and control refer to the user manual for your Network Controller Card 1 4 Introduction CES 8940 User Manual Iss 02 Documentation Terms and Conventions The following terms and conventions are used in this manual Terms The following terms are used e
34. tlines how to install the rear module and the CES 8940 in an openGear frame You must install the CES 8940 in an OG3 FR series frame to take advantage of the GigE interface Supported Rear Modules Notice Ensure that you install the CES 8940 using the supported rear module listed below Installing the CES 8940 with an unsupported rear module can damage the card the rear module or both The 8320AR 056 Full Rear Module is required Installing a Rear Module If the Rear Module is already installed proceed to the section To install the card in an openGear frame on page 2 4 To install a rear module in your openGear frame 1 Locate the card frame slots on the rear of the frame 2 To apply a label to your rear module e Verify whether your Rear Module Label is self adhesive by checking the back of the label for a thin wax sheet You will need to remove this wax sheet before applying the label in order that the label can be affixed to the rear module surface Affix the supplied Rear Module Label to the BNC area of the Rear Module 3 Remove the Blank Plate from the slot you have chosen for the installation If there is no Blank Plate installed proceed to the next step 4 Seat the bottom of the Rear Module in the Module Seating Slot at the base of the frame s back plane Figure 2 1 Screw Hole Module Seating Slots Figure 2 1 Rear Module Installation in an OG3 FR Series Frame Card not shown CES 8940 User Ma
35. tloader is Flashing Green f currently running Yellow When lit yellow this LED indicates that the CPU is booting When lit red this LED indicates that the card is powering on or Red 3 SS there is a fault condition Off When unlit this LED indicates a lack of power to the card When lit green this LED indicates the port speed is at 1Gbps When lit orange this LED indicates the port speed is at 100Mbps When unlit this LED indicates the port speed is at 10Mbps When lit green this LED indicates a valid link is established on the port When flashing green this LED indicates communication activity is occurring PORT LINK Flashing Green ACTIVITY When unlit this LED indicates an invalid link is detected Verify Off the cable connection on the rear module port and your network connections a Note that Ports 5 and 6 are not implemented Rear Module LEDs Each RJ45 connector on the 8320AR 056 rear module include two LEDs that report the ethernet communication activity and speed for the card Refer to Figure 3 3 for LED locations Ethernet Port 4 Link Activity LED Ethernet Port 4 Speed LED Ethernet Port 3 Link Activity LED Ethernet Port 3 Speed LED Ethernet Port 2 Link Activity LED Ethernet Port 2 Speed LED Ethernet Port 1 Link Activity LED Ethernet Port 1 Speed LED Figure 3 3 8320AR 056 Rear Module LEDs 3 4 Configuration CES 8940 User Manual Iss 02 Rear Module LEDs Overview Basi
36. uperior performance characteristics Should you find that the CES 8940 has failed after your warranty period has expired we will repair your defective product should suitable replacement components be available You the owner will bear any labor and or part costs incurred in the repair or refurbishment of said equipment beyond the FIVE 5 year warranty period In no event shall Ross Video Limited be liable for direct indirect special incidental or consequential damages including loss of profits incurred by the use of this product Implied warranties are expressly limited to the duration of this warranty This CES 8940 User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the CES 8940 are to be conducted only by an authorized Ross Video Limited factory representative Therefore any unauthorized attempt to repair this product by anyone other than an authorized Ross Video Limited factory representative will automatically void the warranty Please contact Ross Video Technical Support for more information In Case of Problems Should any problem arise with your CES 8940 please contact the Ross Video Technical Support Department Contact information is supplied at the end of this publication A Return Material Authorization number RMA will be issued to you as well as specific shipping instructions should you wish our factory to r
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