cs72u_cs74u_kvm_switch _manual_en_110503
Contents
1. iii Telephone Support iii User Notice er errer A ed nr he iil Package Contents iv Contents Anl lei RE Monies bid ias v About this Manual vi Conventions g Ena ian Soe a hee iz vii Product Information 0 0 ccc ee eee vii 1 Introduction OVEWIOW a Rip ee nee 1 Features 2 0 Seas a Rene ent elle 1 Hardware Requirements 2 Console iio a A een 2 Computers ii a en dt ee 2 Gables fs cei eet age na SAGE eae he 2 Operating Systems 3 COMPONSE ariin dt A AO 4 CS72U Front VieW u 2 boa era een de Has 4 CS74U Front View 4 CS72U Rear View 6 CS74U Rear View 6 2 Hardware Setup Cable Connections 9 Installation Diagram 10 3 Basic Operation OVEIVICW A PRE ee A Se a A 11 Manual Switching ici nr hie ee RES 11 Powering Off and Restarting 11 Port ID Numbering 22 lt 0 ec 222 22 de cms genes DRA Slee oie NDS 11 Appendix Safety Instructions 13 Technical Support 15 Internationa2. The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 18
3. Appendix Safety Instructions Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug T
4. See Chapter 6 The Firmware Upgrade Utility for details Symptom Possible Cause Action Erratic behavior Unit not receiving enough power Use a DC 5V power adapter if you are not already using one If you are already using a power adapter check that it matches the system specifications and that it is plugged in and functioning properly Keyboard and or mouse need to be reset Unplug the cable s from the console port s then plug it them back in No connection to the computer Check the cable from the switch to the computer to make sure it is properly connected KVM switch needs to be reset Power off all devices on the installation power off the KVM switch wait five seconds then power up USB devices not responding USB ports need to be reset Unplug the device s USB cable from the USB port on the switch s rear panel then plug it back in 17 CS72U CS74U User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION
5. the computer attached to its corresponding port is the one that has the KVM focus Selected CS72U CS74U User Manual CS72U Rear View 00 00000 A CS74U Rear View Chapter 1 Introduction No Component Description 1 Console Keyboard and Mouse Ports The cables from your USB console keyboard and USB console mouse plug in here Each connector is marked with an appropriate icon to indicate itself 2 Power Jack If you choose to use external power the power adapter cable plugs into this jack 3 Console Monitor The cable from your VGA console monitor plugs into Port this port 4 KVM Port Section The custom KVM cable sets that link the CS72U CS7AU to your computers plug in here Each KVM port section is comprised of a single female SPHD 18 port which incorporates both the USB and VGA connection Note 1 Use of a power adapter DV 5V is optional and requires a separate purchase 2 The shape of the connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in see Cables page 2 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computer CS72U CS74U User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup device is provided on page 13 Please review it before 1 Important safety information regardi
6. the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 14 Appendix Technical Support International For online technical support including troubleshooting documentation and software updates http support aten com For telephone support Telephone Support page iii North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 15 CS72U CS74U User Manual Specificat
7. 2 4 Port USB KVM Switch CS72U CS74U User Manual www aten com CS72U CS74U User Manual FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer an experienced radio television technician for help RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China i AEREA EE REM ESA O HO e O RTS EMANAN Me BY ZSJT 11363 2006NEHREERZT O ATHERENRRER PRA A E DURE DEE HR MARA
8. IS EH SIT 11363 2006 1 REER x KIRKER E DREAM HSJ T 11363 2006 REER cere CS72U CS74U User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to th
9. chase separate console components for each computer saves all the space those extra components would take up saves on energy costs and eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another Features One VGA console controls two CS72U or four CS74U USB VGA interface computers Computer selection via front panel pushbuttons Multiplatform support Windows 2000 XP Vista 7 Linux Mac and Sun Superior video quality 2048 x 1536 DDC2B Supports USB hot plugging Non powered CS72U CS74U User Manual Hardware Requirements Console A VGA compatible monitor capable of the highest possible resolution A USB mouse A USB keyboard Microphone and Speakers optional Note Use a keyboard that supports your operating system OS For example use a Mac keyboard when you are working on a Mac OS and use Sun keyboard when you are working on a Sun OS Computers A VGA port Note The quality of the display is affected by the quality of the VGA display card For best results we recommend you purchase a high quality product Audio ports optional Type A USB ports Cables Only KVM cable sets which are specifically designed to work with this switch may be used to link to the computers Two CS72U or four CS74U cable sets are provided with this package To order further cable sets please see table below Co
10. his is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over CS72U CS74U User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel Tf the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into
11. ions Function CS72U CS74U Computer Connections 2 4 Port Selection Front Panel Pushbuttons Connectors Console Keyboard 1 x USB Type A Female Black oe Video 1 x HDB 15 Female Blue Mouse 1 x USB Type A Female Black Microphone 1 x mini stereo Jack Female Pink Speaker 1 x mini stereo Jack Female Green KVM Ports 2 x SPHD 18 Female 4 x SPHD 18 Female Yellow Yellow Power 1 x DC Jack Spare LEDs On Line 2 Orange 4 Orange Selected 2 Green 4 Green Button Selected 2 x Pushbuttons 4 x Pushbuttons Video 2048 x 1536 60 Hz DDC2B Power Consumption DC5V 0 5W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Et Weight 0 45 kg 0 64 kg Dimensions L x W x H 13 00 x 7 45 x 4 20 cm 20 00 x 7 45 x 4 20 cm Note Do not connect a KVM Extender to the KVM Switch to extend the distance as doing this deteriorates the video quality 16 Appendix Troubleshooting Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade
12. is device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CS72U CS74U User Manual Package Contents The CS72U CS74U package consists of 1 CS72U CS74U 2 4 Port USB KVM Switch 2 Custom KVM Cable sets CS72U 4 Custom KVM Cable sets CS74U 1 User Guide Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS72U CS74U since this manual was published Please visit our website to download the most up to date version of the manual Copyright 2011 ATEN International Co Ltd Manual Date 2011 05 03 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CS72U CS74U User Manual Contents EGC Informationt e i na e a E ts bin ii User Informations cid aaa id wre dat et en Bee ee iil Online Registration
13. l vera rer le 15 North America ce arena be 15 Specifications orienta ha 16 Troubleshooting u ci Be ees ma A hl 17 About SPHD Connectors 18 Limited Warranty aasan auauua 18 CS72U CS74U User Manual About this Manual This User Manual is provided to help you get the most from your CS72U CS74U It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CS72U CS74U system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation The necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS72U CS74U An Appendix provides specifications and other technical information regarding the CS72U CS74U vi CS72U CS74U User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential s
14. ng the placement of this proceeding 2 Make sure that power to all the devices you will be installing has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Cable Connections To set up your CS72U CS74U installation refer to the installation diagram on the following page the numbers in the diagrams correspond to the steps below and do the following 1 Plug your keyboard and mouse into the USB console ports located on the unit s rear panel 2 Plug your console monitor into the VGA console port located in the unit s rear panel and power on the monitor 3 Using the custom KVM cable set provided with this package plug the custom SPHD connector into any available socket in the KVM port section of the switch 4 At the other end of the cable plug the USB and VGA connectors into their respective ports on the computer 5 If you choose to use external power plug the power adapter into an AC power source then plug power adapter cable into the switch s Power Jack Note The power adapter should be DC 5V positive inside negative outside 6 Turn on the power to the computers CS72U CS74U User Manual Installation Diagram 0 eS l and or i CS74U Rear View 00 p Ep Ep E o e Optional 2 Cust
15. nnectors Length Part Number USB 1 2m LIN5 23X5 X31G 1 2M USB 1 8m LIN5 23X5 X32G 1 8M Note The quality of the display is affected by the quality and length of the cables Please use the cables provided in the package to have the best quality If you need additional cable sets please contact your dealer to purchase the appropriate ones for your switch m Chapter 1 Introduction Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 XP 2003 2008 Vista 7 Linux RedHat 9 0 and higher SuSE 10 11 1 and higher Debian 3 1 4 0 Ubuntu 7 04 7 10 UNIX AIX 4 3 and higher FreeBSD 5 5 and higher Sun Solaris 8 and higher Novell Netware 6 0 and higher Mac OS 9 to 10 6 Note Supports Linux Kernel 2 6 and higher CS72U CS74U User Manual Components CS72U Front View CS74U Front View Chapter 1 Introduction No Component Description 1 Port For manual port selection Selection Press and release a port selection pushbutton to bring the Pushbuttons KVM focus to the computer attached to its corresponding port The Port LED lights green 2 Port LEDs The Port LEDs are built into the Port Selection Switches KVM Lights DIM ORANGE to indicate that the computer attached to the corresponding port is up and running On Line Changes to green to indicate that
16. om KVM Cable Set Custom KVM Cable Set 10 Chapter 3 Basic Operation Overview The CS72U CS74U features a convenient method to access the computers through Manual switching which involves pressing the port selection pushbuttons located on the units front panel Manual Switching For manual port selection Press and release a port selection pushbutton to bring the KVM focus to the computer attached to its corresponding port The Port LED lights green Powering Off and Restarting If it becomes necessary to power off the CS72U CS74U unit before starting 1t back up you must do the following 1 Shut down all the computers that are attached to the switch 2 Unplug the external power adapter cable if 1t exists 3 Wait 10 seconds then plug the switch s power adapter cable back in 4 After the switch is up power on the computers Port ID Numbering Each KVM port section on the CS72U CS74U switch is assigned a port number 1 or 2 for the CS72U 1 to 4 for the CS74U The port numbers are marked on the rear panel of the switch see page 6 for details The Port ID of a computer is derived from the KVM port number it is connected to For example a computer connected to KVM port 2 has a Port ID of 2 CS72U CS74U User Manual This Page Intentionally Left Blank
17. teps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com vii CS72U CS74U User Manual This Page Intentionally Left Blank viii Chapter 1 Introduction Overview The CS72U CS74U 2 4 Port USB KVM Switch is a desktop control unit that allows users to access two or four computers from a single KVM and VGA console keyboard and mouse audio and VGA monitor With the CS72U CS74U you can access computers conveniently using port selection pushbuttons located on the unit s front panel Setup is fast and easy simply plug cables into their appropriate ports There is no software to configure no installation routines and no incompatibility problems Since the CS72U CS74U intercepts keyboard input directly it will work on multiple computing platforms There is no better way to save time and money than with a CS72U CS74U installation Since a single console manages all of the computers the CS72U CS74U setup eliminates the expense of having to pur
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