Users Guide
Contents
1. HA Remote Panel A0P1000000000 o x File Edit Tool Help Use the menu buttons or kevpad to make a selection Administrator Settings a k A ll 1 2 x Back Gara ja Guidance i i i ABC DEF Utility 1 System Settings sl 6 Copier Settings 4 y Administrator 2 Machine Settings 4 7 Printer Settings sal Settings 3 Registration gt d 8 Fax Settings 4 Recount Track to 4 9 Svstem Connection 4 5 ett settings MM 0 security settings JA ji 09 28 2011 14 26 mal e tee ee ee Pore Lock Status 6 Perform the operations shown in the panel operation screen For details on the panel operation screen refer to Panel operation screen on page 3 3 The control panel of the MFP is locked to prevent anyone from using the MFP Clicking the panel lock key in the panel operation screen allows you to unlock the control panel of the MFP When the operation is completed close the panel operation screen Click the x button in the upper right of the screen or click Close in the File menu The confirmation dialog box appears Remote Panel Client i Remote operation will be terminated Do you want to cancel the remote operation of the device 3 Click Yes If you click Yes the MFP that has been operating until now is deleted from the device list of the device selection sc2. bizhub Remote Panel 1 3 2 Installation and Settings Installation and Settings 2 ll 2 Installation and Settings ILL To use bizhub Remote Panel you need to install the bizhub Remote Panel client software on your computer Also you need to configure settings to enable a connection with the bizhub Remote Panel server The following shows a flow of installing and configuring the client software 1 Installing Client Software on page 2 2 2 Initial Settings on page 2 5 Reminder Before using this system you need to install the bizhub Remote Panel server and configure the appro priate settings For details refer to the bizhub Remote Panel User s Manual Server 2 1 Installing Client Software Install the bizhub Remote Panel client software on vour computer 1 Execute Setup exe If the User account control page appears after Setup exe was executed click Yes The Setup Language window appears Choose Setup Language Select the language for this installation from the choices below English United States Cancel bizhub Remote Panel 2 2 Installation and Settings _2 2 Select English from the list and click OK The Remote Panel Client setup wizard starts Welcome to the InstallShield Wizard for Remote Panel Client The InstallShield R Wizard will install Remote Panel Client on your computer To continue dick Next WARNING This program is p
3. KONICA MINOLTA bizhub Remote Panel Ver 1 0 User s Manual Client MI Introduction The user s manual consists of the following Type of manual Description bizhub Remote Panel User s Manual This manual which describes how to install and operate the bizhub Remote Client Panel client software This manual is intended for operators who remotely operate the control panel of an MFP bizhub Remote Panel User s Manual Describes how to install the Remote Panel server and configure its initial set Server tings This manual is intended for system administrators who configure the bizhub Remote Panel system Xi Reminder The reproduction of the content of this manual either partially or in full is prohibited without permission The content of this manual is subject to change without notice Unauthorized duplication or modification is strictly prohibited The contents of the screenshots shown in this manual may differ from those of the actual products Trademarks Copyrights KONICA MINOLTA and the KONICA MINOLTA logo are trademarks of KONICA MINOLTA HOLDINGS INC Microsoft and Windows are trademarks of Microsoft Corporation U S in the U S and other countries Intel and Pentium are trademarks of Intel Corporation and its subsidiaries in the U S and other countries All other trademarks are the property of their respective owners bizhub Remote Panel x 1 Contents GOMES Ent x 2 1 1 SISMO Wicca 1
4. 2 1 2 Operating environment i a cias 1 3 2 1 Installing Glient SOM Wale iia a 2 2 2 2 Mnal Seto SS o idad 2 5 2 2 1 Communication selings a 2 5 PIOW TO A 2 5 3 1 OVETVIEW ii iii i B nn a E 3 2 3 1 1 Panel operation SEHEM o A RARI 3 3 3 2 sharing the Screen for Operations ii i i a a aHa nano 3 4 Operations ini ME ESIC A a e a e B aa a dati 3 5 Operations in client software SIS oir al awtita i rie 3 6 3 3 Locking the Screen for Operations iii ii elia lilla 3 8 FIOWO O DEV ALC AM tas 3 9 4 1 Uninstalling the Software i iene 4 2 FIOWE LO Uninstall a a I ni 4 2 bizhub Remote Panel X 2 Overview Overview 1 UU 0000000 i 1 Overview 1 1 Svstem Overview bizhub Remote Panel is a svstem that establishes a communication with a remote MFP via the Internet and synchronizes the control panel screen on the MFP side with the operation screen on the client PC side This svstem allows vou to explain to a user in a distant location how to operate an MFP while viewing the same screen as for the MFP side or change MFP settings by remote control lt MEP gt lt Server gt aa Loco lt lt Enlarge Display GHI JKL MNO The following preparations are required in order to use bizhub Remote Panel e Installing the bizhub Remote Panel server o Configuring
5. Panel server How to set This example is described based on the assumption that you start the bizhub Remote Panel client software for the first time after installing it Start the bizhub Remote Panel client software Open the Start menu and select All Programs KONICA MINOLTA Remote Panel Remote Panel Client The following dialog box appears Remote Panel Client O Please set the communication settings 2 Click OK The communication setting window appears Communication Settings Server Address Port Number 61239 Cancel Enter the address of the bizhub Remote Panel client software in Server Address The host name or IPv4 IPv6 format IP address can be used as the server address To enter an IPv6 format IP address enclose the IPv6 address in brackets For example if the IP address of the server is fe80 220 6bff fe10 2f16 type in fe80 220 6bff fe10 2f16 4 f necessarv enter the port number used for a communication with the bizhub Remote Panel server in Port Number The default is 61239 which you do not need to change for normal operations Click OK The communication setting window closes This completes the initial setting process for the bizhub Remote Panel client software Di Reminder To open the communication setting window you can also select Options Communication Settings bizhub Remote Panel 2 5 3 How to Operate How to Opera
6. locked regardless of the status of the panel lock key bizhub Remote Panel 3 3 How to Operate 3 2 Sharing the Screen for Operations This system allows you to operate the MFP while sharing the screen between the control panel of the MFP and a client PC Using this function you can operate the MFP while viewing the same screen between the MFP and client PC therefore it is useful for example when explaining the operation method to a user lt MFP gt O Provide the following information Serial number of MFP PIN code Connect to the MFP lt Client gt Enter the PIN code Start the operation The following shows an operation flow e Operations in MFP side on page 3 5 e Operations in client software side on page 3 6 bizhub Remote Panel 3 4 How to Operate 3 Operations in MFP side Make preparations for remote operation in an office with an MFP installed Before starting a remote operation check the following Y The settings for connecting to the bizhub Remote Panel server are completed in the MFP Check the serial number of the MFP Tocheckthe serial number of the MFP tap Counter on the main menu of the control panel N Start the remote panel operation on the control panel of the MFP Make a selection Utility gt Remote Panel Operation Utility start 09 28 2011 15 47 Select Utility Remote Panel Operation and tap Sta
7. the MFP to enable a connection with the bizhub Remote Panel server e Installing the bizhub Remote Panel client software on a client PC and configuring settings di Reminder For Information on how to install the bizhub Remote Panel server refer to the bizhub Remote Panel User s Manual Server For information on how to set up an MFP refer to the bizhub Remote Panel User s Manual Server or the relevant manual supplied with the MFP bizhub Remote Panel 1 2 Overview 1 2 Operating environment This section shows the operating environment of the bizhub Remote Panel client software Environment Details OS e Windows XP Professional 32bit 64bit Service Pack 2 or later e Windows Vista Enterprise 32bit 64bit Service Pack 2 or later e Windows Vista Ultimate 32bit 64bit Service Pack 2 or later e Windows Vista Business 32bit 64bit Service Pack 2 or later e Windows 7 Enterprise 32bit 64bit Service Pack 1 or later e Windows 7 Ultimate 32bit 64bit Service Pack 1 or later e Windows 7 Professional 32bit 64bit Service Pack 1 or later Modules One of the following modules must be installed on the machine e Microsoft NET Framework 2 0 SP2 e Microsoft NET Framework 3 0 SP2 e Microsoft NET Framework 3 5 SP1 e Microsoft NET Framework 3 5 1 HDD At least 100MB free space Monitor WXGA 1280 x 800 full color 24bit or more Network TCP IP protocol IPv4 IPv6 settings must be configured correctly
8. User s Manual Xi Note lt may take some time to apply operations which were performed using the client software or the con trol panel of an MFP to a remote MFP depending on the network environment such as the communi cation rate Di Reminder The screen lock can be released at any time by pressing the panel lock key in the panel operation screen bizhub Remote Panel 3 2 How to Operate 3 1 1 Panel operation screen When you connect from the bizhub Remote Panel client software to an MFP the following screen appears 5 Remote Panel A0P1000004000 DDOKIIAF K imil zz Displav Kevpad Utility y Use the menu buttons or keypad to make a selection Administrator Settings 1 systen Settings 4 Registration FOX 4 8 Fax Settings 4 User Authentication Account Track A Network Settings 4 09 28 2011 Interrupt Enlaree Display 1 2 x Back Gara DA 6 Copier Settings Rachi e Settikgs 4 7 Printer Settings 4 Svstem Connection 4 security settings 14 26 1 2 10keypad Stop Reset Panel Lock Status l 4 No Item Name Description 1 Menu The following menus are available IFilej Close Closes the screen display of the control panel and displays the device se lection scr
9. d in the Request From column Clicking the icon in the device selection screen updates the device list 3 Click Start This opens the screen for entering the PIN code bizhub Remote Panel 3 6 How to Operate 3 4 Enter the PIN code of the MFP to be connected in PIN Code and click OK The panel operation screen appears E Remote Panel A0P1000000000 File Edit Tool Help i Administrator Settings Enlarge Display 1 2 x Back Gara PI 1 System Settings 4 6 Copier Settings 4 ABO DEF 2 ASBI NAS ESE Aes 4 7 Printer Settings ul Settings 3 Registration O d 8 Fax Settings 4 4 Account Track TON A 4 9 Svstem Connection 4 5 Network Settings d 0 Securitv Settings 4 09 28 2011 14 26 Close 5 Perform the operations shown in the panel operation screen For details on the panel operation screen refer to Panel operation screen on page 3 3 To lock the control panel of the MFP as needed and prevent operations from being performed from the MFP click the panel lock key G When the operation is completed close the panel operation screen Click the x button in the upper right of the screen or click Close in the File menu The confirmation dialog box appears Remote Panel Chert 1 Remote operation will be terminated Do you want to cancel the remote operatio
10. de O the operation Di Note To start the connection operation from CS Remote Care the target MFP must be managed under CS Remote Care For information on how to manage an MFP using CS Remote Care refer to the relevant manual of CS Remote Care This operation method does not require any operations to be carried out on the MFP side and enables you to operate a target MFP using only a client PC To perform a remote operation be sure to gain agreement with the customer who installs an MFP bizhub Remote Panel 3 8 How to Operate 3 How to operate The following preparations are required Y Registering a target MFP in CS Remote Care Y Informing the office side with an MFP installed that its control panel is locked 1 Select a required MFP using the CS Remote Care maintenance application and issue a remote con nection request to the MFP A CS RemoteCare Web Web Page Dialog Remote Connect Request ONTO JAZX TUDDUDUI 24 setting Device FIN Code 0000 0000 9999 Greate ob _ Cancel http a Se CSRCWebAppy2 Maintenance Fe Internet Enter any PIN code The specified PIN code is required when connecting to the MFP using the bizhub Remote Panel cli ent software Write down the PIN code to prevent you from forgetting it For details on how to operate CS Remote Care refer to the CS Remote Care User s Manual When the MFP receives a remote connection request it is automatically connected
11. een Edit Copy to Clipboard Copies an image displayed on the liquid crystal panel to the clipboard You can also use the shortcut keys Ctrl C on the keyboard to copy an image on the liquid crystal panel to the clipboard Tool e Sound Selecting this check box outputs a sound when you press a hard ware key or click the liquid crystal panel so that you will be aware whenever an operation was performed e Panel Click Effect Selecting this check box generates a screen effect when you click the liquid crystal panel so that you will be aware whenever an oper ation was performed e Language Selection Switches the language to display hardware keys in the panel operation screen Help Allows you to check version information of the bizhub Remote Panel client soft ware 2 Liquid crystal panel Displays the settings of the control panel on the connected MFP You can operate this panel using the mouse in the same way as when operating the control panel of the MFP using fingers 3 Hardware key Allows you to use hardware keys of the connected MFP You can operate the MFP by pressing keys 4 Panel lock key Switches the lock state of the control panel on the connected MFP If the control panel of the MFP is locked a message stating that the control panel is locked is displayed in the control panel screen of the MFP preventing you from operating the control panel Reminder In Service mode the control panel of the MFP is always
12. n of the device Click Yes f you click Yes the MFP that has been operating until now is deleted from the device list of the device selection screen If you click No the information regarding the MFP that has been used is recorded in device list of the device selection screen This function is convenient when using the MFP which has been op erating until now at a later date The panel operation screen closes and the device selection screen appears bizhub Remote Panel 3 7 How to Operate 3 3 3 Locking the Screen for Operations This system has a function to lock the control panel of an MFP and operate it by remote control Using CS Remote Care specify any PIN code to issue a remote connection request to a target MFP When the MFP receives a remote connection request it is automatically connected to the bizhub Remote Panel server and placed into the standby state for remote operation No tasks are required to be carried out on the office side where the MFP is installed thereby ensuring an efficient setting operation Furthermore no operations are possible on the MFP side thereby preventing un intended operation errors This function is useful when the office side where the MFP is installed requests you to perform difficult setting operations lt Connection request ON CSRC Acs Remote Care e Lock the control panel Connect to the MFP lt Client gt Enter the PIN co
13. reen If you click No the information regarding the MFP that has been used is recorded in device list of the device selection screen This function is convenient when using the MFP which has been op erating until now at a later date The panel operation screen closes and the device selection screen appears bizhub Remote Panel 311 l Uninstallation Uninstallation Wii 4 Uninstallation 4 1 Uninstalling the Software Uninstall the bizhub Remote Panel client software from your computer How to uninstall 1 Click the Start menu and open Control Panel Programs and Functions 2 Select Remote Panel Client and click Uninstall f the confirmation window appears to check whether you want to uninstall the software click Yes lf the user account control dialog box appears click Yes bizhub Remote Panel KONICA MINOLTA http konicaminolta com Copyright 4343 PS409 00 2011 KONICA MINOLTA BUSINESS TECHNOLOGIES INC 2011 10
14. rotected by copyright law and international treaties 3 Click Next The Software License Agreement window appears Please read the following license agreement carefully Software End User License Agreemen La PLEASE READ CAREFULLY THE LICENSE AGREEMENT BELOW BEFORE OPENING THE PACKAGE OF THIS SOFTWARE SOFTWARE DOWNLOADING INSTALLING OR USING THE SOFTWARE OPENING THE PACKAGE OR DOWNLOADING INSTALLING OR USING THE SOFTWARE SHALL BE DEEMED YOUR LAWFUL ACCEPTANCE OF THE TERMS AND CONDITIONS BELOW IF YOU DO NOT AGREE TO THEM DO NOT C accept the terms in the license agreement InstallShield 4 Select Il accept the terms in the license agreement and click Next bizhub Remote Panel 2 3 Installation and Settings _2 5 Click Install The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings dick Back Click Cancel to exit the wizard InstallShield Installation starts When the wizard completes click Finish ibi vci The bizhub Remote Panel setup wizard exits This completes the installation of the bizhub Remote Panel client software bizhub Remote Panel 2 4 Installation and Settings 2 2 2 Initial Settings 2 2 1 Communication settings To use the bizhub Remote Panel client software you need to configure settings to establish a communication with the bizhub Remote
15. rt The contents of the operation screen may vary depending on models The PIN code and phone number appear in the control panel screen Notify the user of an MFP to be remote controlled using the client software of the serial number and PIN code of the MFP Call the phone number displayed in the control panel screen This completes the preparation in the MFP side bizhub Remote Panel 3 5 How to Operate E5 Operations in client software side Obtain the following information in advance Y Serial number of the MFP to be operated Y PIN code 1 Start the bizhub Remote Panel client software Open the Start menu and select All Programs KONICA MINOLTA Remote Panel Remote Panel Client When you start the bizhub Remote Panel client software for the first time after installing it the com munication setting screen appears following the confirmation screen Before continuing this proce dure confirm the communication setting For details refer to Communication settings on page 2 5 The bizhub Remote Panel client software starts and the device selection screen appears Start Time e ie ar e o a 3 27 2011 34335 PU Waiting MFF 2011 9 43 32 PM waina JAP A ETT 2 Referring to the serial number in Device List select an MFP to be connected Select the desired MFP from the MFPs listed for which Waiting is displayed in the Status column of the Device List and MFP is displaye
16. te 3 JIU 3 How to Operate 9 1 Overview Using the bizhub Remote Panel client software vou can establish a communication with a remote MFP via the Internet and svnchronize the control panel screen on the MFP side with the operation screen on the client PC side This svstem allows vou to explain to a user in a distant location how to operate an MFP while viewing the same screen as for the MFP side or lock the control panel of an MFP to prevent unauthorized users from performing operations and change MFP settings bv remote control The bizhub Remote Panel client software provides the following two operation methods depending on how this software is used Method Description Start of opera Screen tion lock Sharing the Screen Allows vou to operate this svstem while sharing the screen MFP OFF for Operations on of the control panel between the MFP and client PC The page 3 4 control panel of the MFP is not locked This method is useful for example when explaining how to operate an MFP to a user Locking the Screen Allows vou to lock the control panel of a remote MFP and CS Remote Care ON for Operations on operate it by remote control page 3 8 This method is useful when you do not need to share the control panel and screens of an MFP To start a connection operation from CS Remote Care a tar get MFP must be managed under CS Remote Care Di Note For details on CS Remote Care refer to the CS Remote Care
17. to the bizhub Re mote Panel server The control panel of the MFP is then locked bizhub Remote Panel 3 9 How to Operate E5 2 Start the bizhub Remote Panel client software Open the Start menu and select All Programs KONICA MINOLTA Remote Panel Remote Panel Client When you start the bizhub Remote Panel client software for the first time after installing it the com munication setting screen appears following the confirmation screen Before continuing this proce dure confirm the communication setting For details refer to Communication settings on page 2 5 The bizhub Remote Panel client software starts and the device selection screen appears iii Start Time Waiting SA 2011 9 48 50 PM Oa O EE MFP PATENTE 3 Referring to the serial number in Device List select an MFP to be connected Select the desired MFP from the MFPs listed for which Waiting is displayed in the Status column of the Device List and CSRC is displayed in the Request From column Clicking the icon in the device selection screen updates the device list 4 Click Start This opens the screen for entering the PIN code bizhub Remote Panel 3 10 How to Operate 3 5 Enter the PIN code of the MFP to be connected in PIN Code and click OK Enter the PIN code you entered when you issued a remote connection request from CS Remote Care to the MFP in Step 1 The panel operation screen appears
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