neutron end user manual
Contents
1. bLuefisH4 44 THE PROFESSIONALS CHOICE Epoch Neutron Epoch 4K Neutron End User Manual NEUTRON END USER MANUAL Warranty Bluefish444 warrants that this product will be free from defects in materials and workmanship for a period of two 2 years from the date of purchase This warranty is provided only to customers who register the Bluefish444 serial number at the place nominated on the Bluefish444 homepage If a product proves to be defective during the warranty period Bluefish444 at its option will either repair the defective product without charge for parts and labour or will provide a replacement in exchange for the defective product In order to obtain service under this warranty the customer must notify Bluefish444 of the defect before the expiration of the warranty period The customer shall be responsible for packing and shipping the defective product to a designated service centre nominated by Bluefish444 with shipping charges prepaid The customer will be responsible for shipping charges and duties payable on return of the repaired or replaced product to the customer s address The customer must provide Bluefish444 with details of its nominated international courier company This warranty shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Bluefish444 shall not be obligated to furnish service under this warranty a to repair damage resulting from2. Neutron Features Three 1 5G SDI BNC 8 10 12 bit SDI I O 3D Stereoscopic I O Dual Link 4 4 4 4 RGBA or 4 2 2 4 YUVA SDI I O Three operating modes O One SDI In One SDI Out Second SDI out for Link B or Key channel o Two SDI In Oo Two SDI Out HDMI 1 4a Output HDMI Mini Break Out connector and Cable not standard with Low Profile variants o RS422 DBS Oo 8channels AES Input 4 x BNC Oo 8 channels AES Output 4 x BNC O 2 channels Analogue out 10dBu Unbalanced RCA Oo Auxiliary Genlock Genlock Bi Tri and Cross Lock Hardware Interlock with optional Interlock Cable Low Latency Hardware Keyer HANC VANC amp VBI ancillary data I O Fully Programmable 4 x 4 x 32 bit Colour Matrix 12 bit video signal path throughout Audio sample rate converters Full Duplex DMA data transfer bandwidth 1 1GB s MR2 Master Routing Resource ISIM Input Stream integrity management High Performance Bypass Relays Multi card support NEUTRON END USER MANUAL Epoch 4K Neutron Features Three 1 5G 3G Aor B SDI BNC 8 10 12 bit SDI I O Dual Link 3G 4 4 4 4 RGBA or 4 2 2 4 YUVA SDI I O 3D Stereoscopic I O Three operating modes O One SDI In One SDI Out Second SDI out for Link B or Key channel o Two SDI In o Two SDI Out HDMI 1 4a Output HDMI Mini Break Out connector and Cable not standard with Low Profile variants o RS422 DB9 Oo 8channels AES Input 4 x BNC O 8channels AES Output 4 x BNC O 2 channels Analog
3. attempts by personnel other than Bluefish444 authorised resellers to install repair or service the product b to repair damage resulting from improper use or connection to incompatible equipment c to repair any damage resulting or malfunction caused by the use of non Bluefish444 parts or supplies d to service a product that has been modified or integrated with other products when the effect of such a modification or integration increases the time or difficulty of servicing the product or e to repair or service a product that has been integrated and shipped as part of a workstation which may increase the risk of damage caused to the Bluefish444 card within the workstation during transit This warranty specifically shall not apply to Bluefish444 products purchased second hand This warranty is given by Bluefish444 in lieu of any other warranties expressed or implied Bluefish444 s responsibility to repair or replace defective products is the whole and exclusive remedy provided to the customer for any indirect special incidental or consequential damages NEUTRON END USER MANUAL Products Covered Epoch Neutron LP Epoch Neutron Low Profile no Breakout cable Full Height with Breakout cable See P8 Epoch 4K Neutron LP Epoch 4K Neutron Low Profile no Breakout cable Full Height with Breakout cable See P8 Epoch 4K Neutron Turbo Full Height with Breakout cable See P8 Features NEUTRON END USER MANUAL Epoch
4. kotani crescentvideo co p Web www crescentinc co jp North America Bluefish444 USA Telephone 1 617 418 1792 Email support usa bluefish444 com 14
5. are compatibility guide Current list of released retail software that is compatible with the Bluefish444 product range Refer to this site often as new supported products are frequently released http www bluefish444 com support compatibility software For phone support you must register your product online at http www bluefish444 com products warranty register as 13 NEUTRON END USER MANUAL International Support Contacts Australia BlueFish444 Head Office China UBS Consulting 176 Market Street South Melbourne Victoria 3205 Australia Telephone 61 3 9682 9477 Facsimile 61 3 9682 9466 Email support bluefish444 com Web www bluefish444 com Europe Bluefish444 Europe Ltd Joel Street Farm Joel Street Pinner Middlesex HA5 2PD United Kingdom Telephone 44 0 20 8429 8345 Facsimile 44 0 20 8866 8207 Email jfall bluefish444Europe Web www bluefish444europe com South Korea DVNest 505 Ace Highend Tower 8th 345 4 Gasan Dong Geumcheon Ku Seoul South Korea Telephone 82 1544 5596 Email manager dvnest com Web www dvnest com 601 Block 4 Wanda Square 93 Jianguo Road 100022 Beijing P R China Telephone 86 10 5820 6929 86 1350 1287 726 Facsimile 86 10 5820 6930 Email services ubschina com Web www ubschina com bluefish Japan Crescent Video 3 2 12 Midori Sumida Tokyo 130 0021 Japan Telephone 81 3 5638 1818 Facsimile 81 3 5638 1819 Email
6. cuitry e Insert the card into the correctly chosen slot by firmly pressing down on the metal PCI shield and the edge of the PCB e Secure the card with a screw or PCI latch e f using multiple cards attach interlock cable as required See Page 8 e Replace the system chassis cover and connect the power to your system 11 NEUTRON END USER MANUAL Bluefish444 software installation Key points to remember when you run the Bluefish444 installer PON iS Se oe ey i e You must have Administrator privileges e Power Saving features should be disabled e Always uninstall any previous installer before running the installation program e Always shut down your system after installing the drivers e Always run the installer if you change Bluefish444 hardware e Always read the latest release notes e Always install 3rd party software before installing Bluefish444 software With the Bluefish444 card physically installed turn on your system You may be presented with New Hardware Found dialog box Cancel Close this dialog Run the latest Bluefish444 installer available at www bluefish444 com Follow the installer on screen instructions please ensure you read the license agreement before agreeing to it If you do not agree to the license agreement installation will not continue select de select 3rd party application plug ins Select the desired Operating Mode firmware type and update Allow redistributables to be installed as require
7. d When installation finished shut down your system Note after a Firmware update with Windows 8 shutdown the system then Restart Windows once more to complete Driver configuration Uninstall Bluefish4444 Software 1 Make sure you have closed all applications 2 Inthe Windows Control Panel go to Add or Remove Programs XP or Uninstall or change program Win7 3 Select Bluefish444 installer choose uninstall 3rd Party Applications Bluefish444 provide individual documentation for common 3rd party applications including Adobe CC AVID Media Composer Assimilate SCRATCH Symmetry Documents can be found in the Bluefish444 Installation directory 12 NEUTRON END USER MANUAL Bluefish444 Support Common questions that will be asked when contacting Bluefish444 support are e Please provide system information run CMD gt msinfo32 exe e Bluefish444 Installer version e Process that is failing or giving you trouble o Actual Result o Expected result o Provide steps for us to reproduce e Please provide a screenshot of c Program Files x86 BlueFish444 Symmetry Bluelnfo exe e SDI Sources and Destinations also in use e ls it possible to verify the behaviour in another application Support Resources Hardware compatibility Guide This site has detailed information on tested and certified hardware categorized by motherboards systems and integrators http www bluefish444 com support compatibility hardware Softw
8. er Bluefish444 software installation will require a re installation of the Bluefish444 installer Adobe Creative Cloud AVID Media Composer 6 x 6 5 x 7 x 7 5 X 8 x Drastic Technologies Drastic Preview Pro Drastic Technologies 4K Scope Drastic Technologies Media NXS Telestream Wirecast Pro The Foundry Nuke Bluefish444 Symmetry Bluefish444 Fluid ingeSTore Install QuickTime player Download and install the latest QuickTime installer available at the following site httop www apple com quicktime download 10 NEUTRON END USER MANUAL Bluefish444 card installation Place your system in an easily accessible position with sufficient lighting It is not recommend that you insert the card in an awkward position as this will increase the risk of a poorly contacted or incorrectly installed card Ensure your hands are clean and free of dirt and fluid Make sure you are earthed and discharge any static build up using a personal earthing strap Avoid contact with components on the main PCB and never touch the PCI slot Gold mating edge e Remove your system s protective case e Remove the power cable from your system e Identify a free PCI E x4 lane GEN 1 2 3 slot check your hardware configuration or contact your hardware supplier e Hold the card by the top of the PCI shield and at the top of the PCB at the opposite end of the PCI shield this will reduce any chance of damage to the bluefish444 card cir
9. s do not come with Breakout support as standard 8 channel AES Audio Outputs via 4 BNC connectors o gt O 2 8 channel AES Audio Inputs via MDR20 4 BNC connectors Breakout cable 3 RS422 Machine Control 4 2 channel Analogue Audio Output via 2 RCA connectors 5 Auxiliary Genlock BNC NEUTRON END USER MANUAL Auxiliary Genlock and Interlock connections Neutron cards feature an additional Auxiliary Genlock connector located internally on the top edge of the card The Auxiliary Genlock input connects to the MDR20 Breakout Interlock Input Interlock Output AUX Genlock Breakout header EPOCH bLuefisH444 THE PROFESSIONALS CHOICE Multiple Neutron cards may be locked together sharing a common clock This is achieved by attaching the Interlock cable Part Number CAB ILOK from the Interlock Output of one card to the Interlock Input of additional card s NEUTRON END USER MANUAL Installation Prepare your system Ensure you have installed the latest BIOS operating system OS updates and drivers for your system and that it operates normally with your software applications Please refer to the certified hardware guide section or the readme document for more information http www bluefish444 com support compatibility hardware Install 3rd party applications Supported 3rd party applications must be pre installed before running the Bluefish444 installer Supported applications installed aft
10. ue out 10dBu Unbalanced RCA Oo Auxiliary Genlock Genlock Bi Tri and Cross Lock Hardware Interlock with optional Interlock Cable Low Latency Hardware Keyer HANC VANC amp VBI ancillary data I O Fully Programmable 4 x 4 x 32 bit Colour Matrix 12 bit video signal path throughout Audio sample rate converters Full Duplex DMA data transfer bandwidth 1 1GB s MR2 Master Routing Resource ISIM Input Stream integrity management High Performance 3G Bypass Relays Multi card support NEUTRON END USER MANUAL Neutron Range Feature Comparison Epoch Neutron Breakout Cable AES Audio I O Analogue Audio Monitoring available RS422 Auxiliary Genlock second shield second shield available NEUTRON END USER MANUAL Neutron range supported video modes Epoch Epoch 4K Epoch 4K Neutron Neutron Neutron Turbo e a Ba ees a ee EEE SD es aes eee es ee ee ia a eee dl Ne No ve T eee M e T nl Via Dual Link 1 5G only 4K SDI support provided by Dual Link 3G level B 2 BNC 4K SDI support provided by Quad Link SDI 4 BNC NEUTRON END USER MANUAL Neutron range connectors Connector TWO In TWO Out 1 In 1 Out MDR20 Breakout Connector HDMI NA HDMI out HDMI out 1 Input A Output A Output A L ishH4 44 2 Input B Output B Input A isa dea SEE 3 NA Genlock Genlock Breakout cable Neutron cards support additional IO beyond SDI through the use of the supplied breakout cable Low Profile variant
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