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        User Manual - Family Caregiver Alliance
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1.      Pesticides Exposure Associated With  Parkinson s Disease   In the first large scale  prospective study to  examine possible links between chronic   low dose exposure to pesticides and  Parkinson s disease  PD   researchers at the  Harvard Srhnnl nf Public Health fHSPH  have       Side Navigation Bar   The section contains the majority of  information about caregiving and dementia  It  also provides links for community services and  to help you with caregiving        The Latest News for Caregivers    Location  Modesto  t Takes Two  A  Refreshing Approach to  Understanding Dementia  Behavior  Time  7A A     10 00 AM  to cia 12 00 PM  Location  Merced    t Takes Two  A        Local Events        To Place or Hot to Place  Time  9 11 06 2 00 PM        to 10 6 06 4 00 PM  Location  Modesto    kt Takes Two  A       Refreshing Approach to Refreshing Approach to  Understanding Dementia      Behavior Understanding Dementia  Time  7 12 06 10 00 AM    ato B 206 12 00 PM Behavior    Location  Merced  kt Takes Two  A  Refreshing Approach to  Understanding Dementia  Behavior  Time  9 5 06 2 30 PM  to 9 26 06 4 30 PM    Time  I3 54_ 2 30 PM  to S26  430 PM  Location  Visalia  Control J Your  Frustrations  Time  54 06 2 00 PM    Location  Visalia  Controlling Yo   Frustrations  Time  8 1 06 2 00 PM       Events   Here you will tind a listing of classes  and workshops  The ones nearest to  your home are listed first  By clicking on  the bottom button you will see a list of  events statewi
2.     User Manual LINK2 CARE    Security and Disclaimer    Don   t post personal information such as your phone number or address to the group  without understanding the potential consequences  It   s better to share personal infor   mation by private letter or by phone  See page 12 of the Link2Care User Manual to  learn more about Security Considerations on the Internet     The Link2Care group offers excellent support from other caregivers  but cannot take  the place of your doctor  therapist or local crisis center  If you feel you are in danger of  doing harm to yourself or another person  please call  300  273 TALK  8255  or 911     The views expressed on the listserv are those of individual message authors and not  necessarily those of the list owners  Messages are not seen by the administrators of the  list before they are posted  as such  they are not edited for content and are not ap   proved before posting     List Access    Members should refer complaints of inappropriate list use to the Link2Care staff who  will review all complaints and offenses  Complaints can be sent to Link2Care care   giver org    If a message is determined to be unacceptable  the message sender may be given a  warning by email  If the member continues to post inappropriate messages  his her  posting privileges may be terminated or suspended  Persons who post rude or offen   sive messages or abuse posting privileges may also be removed from a list without  notice     It   s not possible to retrie
3.     gt    City  nD   State  i   ze E   E mail a     Telephone Mh iz      Change Password  Username Jane Smith    Change Password  ae   8 letter   numbers minimum  Verify Password a s          UN  x    L                LINKDCARE    Getting to Know Link2Care    Are you interested in taking a tour through Link2Care  Here are some suggested places to  visit on the site     Go to the Link2Care Home page  the first page that appears after you login to the site     Look for the main topic areas in a bar on the left side of your screen  You will see   What is Dementia  Legal  amp  Financial Concerns  Daily Activities and Care  etc    Click on Caring for the Caregiver  In the green box on the right side of the page click  on Connecting  Resting  or Setting Limits to pick up some self care tips     To return to the Home page click on the L2C logo     Visit the bar on the top right side of the site where you will tind Ask an Expert  your  Personal Page  Private Journal  Log out and Help    Click on the Personal Page and check to ensure all of your information is correct and  complete    Click on Ask an Expert  This is where you can pose a question to medical  legal and  caregiver experts     Read and Write to the Link2Care Discussion Group     Sending a message is as easy as sending an e mail note to a friend    The email address for the discussion group is link2care_discussion listserv caregiver   org  We encourage you to add it to your email address book today    An experienced tamily
4.   2  How often is the information updated  Are revision dates listed on materials  Infor   mation changes rapidly  especially in the areas of health care and services  It may not  be possible for an organization to update daily due to the expense involved  However   you can avoid frustration by making sure the information is timely     3  Is the information reviewed by outside experts  Are the experts listed in the materials   This may or may not be necessary if the organization is well known and respected   such as the National Institutes on Health or the American Medical Association     A  Is the site selling products or services  Does the listing only show members in a trade  organization  There are numerous listings of facilities from trade associations on the  Internet  This is not bad  in tact it is a great service for the consumer  Just understand  that a listing by itself does not imply quality service     A selection of Caregiving  General Eldercare  amp   Disease Specific Organizations    http   www caregiver org   Family Caregiver Alliance and National Center on Caregiving site  Includes caregiving ad   vice  60  Fact Sheets  including in Spanish and Chinese   online support groups  newsletters  and research reports  FCA   s Family Care Navigator  htto   caregiver org caregiver jsp tcn__  content node jso nodeid  2083  offers resource information for every state in the nation      Also check Link2Care for the website of the Caregiver Resource Center near you     ht
5.   www elderweb com  Selection of key websites  also has current articles on eldercare    Government Agencies    http   www aoa gov  Mega directory of over 2500 websites on aging  sorted by categories    http   www medicare gov    Information on Medicare  amp  Medicaid programs  consumer information  regional contacts for  out of state inquiries  Medicare Compare  an interactive database which offers a comparison  ot local plans    15                User Manual LINK2 CARE    http   www va gov   Veterans Administration benefits  facilities  special programs    http   www ssa gov  Social Security Administration website  Into about benefits  Personal Earnings and Benefit  Estimate Statement    http   www nimh nih gov  National Institute on Mental Health    Health Information    http   www healthfinder gov   mega site for health information sponsored by Department of Health  amp  Human Services   excellent links    http    www clinicaltrials gov  a comprehensive registry of clinical trials for illnesses  Sponsored by the National Library of    Medicine  the database has 4 000 studies at 47 000 sites across the country    http   www medscape com  medical and drug information used by both health professionals and consumers    http   www nlm nih gov  National Institutes of Health and National Library of Medicine site which provides helptul    information about medications  their uses  and side effects     http   www nccam nih gov   National Center tor Complementary and Alternative Me
6.  File Edit    View Go Bookmarks Tools Help    a X 5 gt  7 e A E http   caregiver  orglcaregiver jsp home jsp       Go  GL      Ge Microsoft Office Onli              Mozilla Firefox       Y  Sign into Yahoo   8 SF Gate  News and     Google Local Welcome to Gmail Steep and Cheap       FAMILY CAREGIVER ALLIANCE     National Center on Caregiving  Public Policy  amp  Research N Caregiving Info  amp  Advice   Fact Sheets  amp  Publications   Newsletters   Groups   Press Room   About FCA    FCA is a public voice for caregivers  Our pioneering programs    information  education  services  research and advocacy     support and sustain the important work of families nationwide  caring for loved ones with chronic  disabling health conditions              7 i ee piesaka hera Informaci  n en Espa  ol  j    FCA Celebrates 30 Years of Caring Information in Chinese ca IHR  A    NEWI Fact Sheet  Caregiver Health  gt       NEW  Federal and State Caregiving          Caregiving Across the States  gt        State by State Caregiver Statistics  gt       Research Registry  Research studies  amp     clinical trials  gt       Handbook for Long Distance    Caregivers  gt   NEW  Caregivers Count Too  A Toolkit       to Help Practitioners Assess the Needs    of Family Caregivers  gt     5 National Consensus Report on    Caregiver Assessment Vol  I  amp  II gt        NEW  Update Newsletter  gt     SUBSCRIBE HERE  PolicyDigest    Keep up to date on current news  gt       Events  Register online for Bay Ar
7.  It is good practice to change your password periodically  If you must write your  password down keep it out of sight in a drawer or other private place  Don   t tape it to your  computer for all to see     2  Privacy  Don   t send anything by email that you wouldn t put on a postcard  Email can eas   ily be redistributed with a couple of clicks and private information can sometimes end up  traveling farther than you expected  Don   t post home addresses to online groups or for   ward friends    email addresses when you relay information  Also  be caretul where you put  your email address  Don   t give out your email address if it is asked for on a site for no ap   parent reason  If you send an email to a large group of people  send the email to yourselt  and use Bcc  blind copy  to hide the list of email addresses and keep them private     3  Spam  Not the war rations you might remember  Spam is the term used to describe unso   licited messages received in your email box  Spam is also responsible for transmitting the  majority ot computer viruses  The best advice for dealing with spam is not to open email  from anyone you don t recognize  Never click links to be unsubscribed trom junkmail  Often  this only confirms you are at the targeted address and ensures that you ll receive more spam     A  Anti virus protection  It you use email or surf the Internet  it   s essential to protect your  computer with anti virus software  Computer viruses are a signiticant threat if your sy
8.  breaks my heart  Our son was only 14 at the time of his dad   s first stroke  It was a   very difficult time for him  to adjust to a dad who couldn   t play baseball anymore  he used to  coach   Also  he didn   t know how to treat his dad who became physically impaired overnight     must admit  it was  and still is  hard for me as well  I   m looking forward to meeting others in  this group and having the chance to share and hear how others cope  Thanks  Daisy    Date  Sat  18 Sept  200X 03 07  From  dove  lt 1234 supportnet com gt   Subject  How much sleep is too much     Hi folks  How is everyone  My mom sleeps all night and then climbs into her easy chair and  dozes away most of the day as well  If   don   t wake her up   think she   d sleep the day away   She does go to daycare two days a week and they say she takes part in the activities there   What I d like to know is if it is a problem for her to sleep this long    feel sort of guilty think   ing that maybe she is sleeping so much because I   m not entertaining her enough  So  does  anyone else have a marathon sleeper  Is it okay  Should   be trying to get her to play cards  or talk or something  She isn   t very mobile anymore and seems happy    make sure she wakes  for meals and when the grandkids visit but other than that she is snoozing  except for a fa   vorite TV show or two  It allows me time to write which   dearly love  but is it the right thing   to do is what I   m wondering  Does anyone else in Link2Care 
9.  caregiver moderates the Discussion Group  Send a briet    hello     from your email box to the group to let the moderator and other members of  Link2Care know you have joined     More than One Link2Care user    You can invite others in your household or those who provide caregiving support to use  Link2Care  To join Link2Care  they will need to contact your Caregiver Resource Center to  contirm their identity and your interest in having them join  Then they can enroll online at the  www link2care net website and select their own separate username and password  It   s always  helpful for them to jot a brief note of explanation in the registration page comment section    U I     e g   my parents live in town    x    and their last name is         User Manual             User Manual LINK2 CARE       Discussion Group    Link2Care offers an active online caregiver support group  The group is    closed    which  means it is only available to clients of one of Calitornia   s Caregiver Resource Centers en   rolled in Link2Care  You are automatically added to the Discussion Group upon enrollment   The primary focus of the group is those caring for an individual who suffers from some form  of dementia as a part of a chronic health condition such as Alzheimer   s disease     Serving as a virtual support group  the Link2Care discussion group exists to provide a sate  place tor caregivers to share concerns and get emotional support  and to share knowledge   ideas and resources  Caregiver
10.  for readers to scan new email and also to tind  messages later  Also be sure to delete any non relevant postings in your reply to the    group     e Don   t send overly aggressive or angry posts     flaming     to other users  If someone  posts a message that upsets you  it   s often better to use your delete key to get rid  ot the message  It you feel you must respond  write your email and then wait until  the next day before you send it  You may feel ditterently  or not  after some time has  passed  It you disagree with something posted to the group  you have every right to  voice your objections   but do so politely  Do not attack people it you cannot persuade  them with your objective information  Agree to disagree if needed and then move on     e Refrain from using ALL CAPS when sending email  CAPS may appear easier to read   but it is the Internet equivalent of shouting     e Racist  sexist  abusive  profane  defamatory  threatening or harassing comments will  not be tolerated  Messages containing protane language  negative personal observa   tions about individuals  intlammatory remarks about others    viewpoints or actions  or  the policies or actions of other organizations  are also unacceptable     e Advertising  marketing or sale of products and services is not permitted nor is soliciting  for research or non CRC sponsored journalism projects  All posts to the group are  owned by the author and cannot be reposted without their explicit permission     7            
11.  is   a web site on INE RESOURCE FOR CALIFORNIA CARE   the Internet   Members Non Members  Password  errr        Forgot My Password       The whole area above is your browser    window      y    10    LINK2 CARE         User Manual    Hyperlinks    Handy things to know about hyperlinks    Hyperlinks are words on a web page that are underlined and appear in a different color trom  other text on the screen  usually dark blue   On a Link2Care web page  hyperlinks appear in    dark blue  purple or bolded black  They are always underlined     There are two types of hyperlinks  links to pages inside the Link2Care site and links to other  sites on the World Wide Web  WWW      To find out more about a particular topic  place your cursor over the hyperlink and click the  left mouse button once  This will take you to the next screen of related information     When you link to a page within Link2Care you will simply click the    Back    button on the  browser toolbar to return to the previous screen     IF you have already clicked once on a hyperlink  in most cases the hyperlink color will change  from dark blue to purple to indicate you have already viewed that page     button in       IF you are linked with a website outside of Link2Care you will need to click on the     the inner box to uncover the Link2Care site underneath  see below      Click here to uncover  Link2Care site  underneath               Link2Care Login Page   Mozilla Firefox    FCA  Family Caregiver Alliance Home     
12.  the place of your doctor  therapist or local crisis center  If you feel you are in danger  of doing harm to yourselt or another person  please call  800  273 TALK  8255   or 911       i       r 4  zul    L                ON  LINK2 CARE User Manual    Link2Care Discussion Group Guidelines    The listserv Peer Facilitator and Staff will attempt to be fair and interpret these guidelines  broadly and in the least restrictive fashion  However  those whom we determine to be abus   ers of the rules will be removed trom the Link2Care discussion group  We respecttully request  your cooperation in following these guidelines     Content and Conduct    e Keep the discussion    on topic     Postings to the group should be directly related to  your caregiver experience  Refrain trom sending virus warnings  humor columns  chain  letters and other    off topic    information  Do not use the Link2Care group as a forum  for personal correspondence with any one member  Posts should be relevant to the  entire community     e Yes  humor is    on topic     but please make sure what you share is something everyone  can enjoy  not an exclusive joke between a tew members  You might consider adding     emoticons    such as    or     to clearly convey that your message is for fun     e Change the Subject line of your email to match what you are writing about  If you use     Reply    to send a response and receive the digest  replace the subject line with one  that tits your email  This makes it easier
13.  your input  through surveys and possibly telephone interviews trom time to time  We also encourage you  to email us at Family Caregiver Alliance  link2care  caregiver org with your teedback as  you explore and use Link2Care  Your observations and recommendations are vital to making  Link2Care a useful resource for caregivers     If you have trouble accessing the Link2Care website or discussion group please send us an  e mail at link2care_admin caregiver org or call  300  445 8106 and ask for a Link2Care    staff person     Welcome to the Link2Care caregiver community     L    WwW    LINK2 CARE    Table of Contents       Map of the Link2 Care WeDSItE                cccceecsccecsccecsecseeecseeeceeeeceeesenees 3  Getting to Know LiInk2Care              cccccceeceececcecceceseneceeeeeesceseeeeeeeeseeees 5  DISCUSSION NOU ea ee een 6  What Do   Need to Know about the Screen               cccecseccecceeeeseeeeees 10  a Ala e A PO actu E OE E nema cored E E 11  Computer Hardware Requirements and SeECUTIty             c ceececeececeeeeees 12  Troubleshooting Guide             ccccccccecceceececececeecsccseeceeceeeeeeeeseeeeaeaes 13  Useful Caregiver WebSIteS               ccccceececcecsccecsecseeecsececeeeeceeeseeecseeeees 14    Link2Care Access Info    Your E mail Address     Link2Care Password          LINKDCARE    Map of the Link2Care Website    User Manual    The web address tor Link2Care is www link2care net  This will take you to the Log on page   Click on Sign Up Here to com
14. Dr    LINKDCARE    An Online Information and Support Program for those who care for  an adult family member or friend living with dementia        User Manual    Website  http   www link2care net  Email  link2care caregiver org    Link2Care Discussion Group   link2care_discussion  listserv caregiver org       2008 Family Caregiver Alliance    Volume 3          LINK2 CARE    Welcome to Link2Care     Welcome to Link2Care  an online support program for you  someone who cares for an adult  family member or friend with Alzheimer   s  stroke  Parkinson   s or a similar condition that can  is associated with dementia  Link2Care is soonsored by the California Department of Mental  Health and operated by Family Caregiver Alliance     Link2Care was created in 1999 by Family Caregiver Alliance to enhance the well being of  family and friends who provide care  Link2Care is now an extension of the caregiver support  services available through 11 Caregiver Resource Centers statewide  San Francisco Bay Area   Coast  Del Mar  Del Oro  Inland  Los Angeles  Mountain  Orange  Redwood  Southern and  Valley   Link2Care offers you round the clock service and support online     Link2Care provides valuable information  an online discussion group  access to medical   legal and caregiver experts  a private journal  current caregiver related news  practical tips  and many more resources that can help caregivers every day     We are interested in knowing what you think of Link2Care  We will be asking tor
15. de          User Manual LINK2CARE       Map of the Link2Care Website  continued             Link2Care   Mozilla Firefox        Search and Top  Navigation Bar   Type a word or two in the search  box   tor example  Parkinson   s  disease   and you will get a list of Diem anne  everything on the site related to i   CALENDAR   ENTRIES   Exercises   SEARCH  that subject  Here you will also find RL  Ask an Expert your Personal Page    ee Taaa ts       and Private Jounal     Personal Page   This is your page  It is the place   where you add or change personal  information and choose how you want  to receive the discussion group          Link2Care   Mozilla Funtos    x 2 IF http   www  link2care  net linkRcare  sp main_frame  isp         Personal Page    Link2Care Discussion Group    The discussion Group operates much like a support group except that you enjoy  it from the privacy of your home  You will receive a separate copy  via your  personal e mail address listed below  of each message that is sent to the group     Add the address link2care_discussion listserv caregiver org to your computer    address book today  Check the Help section with questions you may have about  the Discussion Group     Sign Up    Addto Group    Remove from Group    Choose how you want to receive the Discussion Group Messages       Digest  receive all messages to Group one time a day      Individual  receive messages to Group when they are sent     Update Personal Information  Required    Mailing Address
16. dicine    Advocacy  amp  Legislation    http   thomas loc gov home thomas html  Thomas tederal legislative tracking  daily updates and full text bills available    http   www assembly ca gov  Search tor CA legislation  Copy of bill     http   www aging ca gov  Calitornia Department of Aging    16    io       LINK2 CARE User Manual    Notes    17    
17. ea    classes and workshops  gt       Legislation  gt   gt  Make a Donation to FCA     Fact Sheet  Residential Care Options gt         NEW  TeleCaregiving Workshops Audio  Archive gt         50 State Searchable Resource Map     Informal caregivers  unpaid  family or friends of seriously ill loved ones     provide more care in the home than the federal    government    provides in alll settings    combined   See FCA s Policy   Brief  Caregiving ado  Retirement Planning for   more information     11             User Manual LINK2 CARE       Computer Hardware Requirements    To use Link2Care  you will need a computer with   1  Windows or Maclntosh operating system     2  Internet Explorer 5 0 or greater  Firefox  or another well known browser  and    3  A connection to the Internet     The speed at which Link2Care runs is directly related to your computer processor speed   the amount ot Random Access Memory  RAM  in your computer  and the speed of your  Internet connection     Security Considerations on the Internet    The Internet puts the world at your fingertips  At your convenience  you can research a new  diagnosis  make travel plans and reservations  or look up an old friend  But  use caution to  prevent becoming a victim of Internet abuse     Here are a few tips to help keep you safe     1  Password  Keep your password confidential  Once someone has your password  they can  log on to the Internet via your account  use your allotted online time  access your email  and more 
18. have this situation  What do         User Manual LINK2CARE    What Do I Need to Know About the Screen     To view anything on the Internet  also known as    the Web      your computer needs a browser   Think of a browser as a window through which you look to view what   s    out there    on the  Internet  The browser usually connects to the Internet  through your phone line or cable  Well   known browsers such as Internet Explorer 5 0  Firefox 2 0 or AOL 6 0 versions or newer work  best to view Link2Care     Handy things to know about the browser screen       Back    takes    Forward       Reload    or    Refresh       Bookmarks    or   you to the returns you to clears your screen when you    Favorites    is a place  previous page where you were get a browser error message to file website addresses   screen  you before you or when a website doesn   t you want to return to  viewed  pressed    Back     appear completely   www link2care net        Link Care Lagin Page   Mozilla Firzrox       un ES http   w Ink Scare net ink Zcare jspde       This button    This button OU This button     minimizes  hides  resizes the browser  closes the browser   the browser  to cover half or all of    your screen  Click it  again to return to the  original size        Browser   Link2Care Login Page   Mozilla Firefox  tOO   ba r L   un 6 http   www       This area  displays the The scrollbar helps you move the  pages page up or down to see parts that    ot a web site  may be hidden      Link2Care
19. one posted a message to the    group that day       There may be a problem with your Internet connection  Wait a    few seconds and click on your    Retresh    or    Reload    button   Also  try connecting to yahoo com or another large site to see  it you can reach another website     It    Refresh    doesn   t tix the problem  click on the    back    but   ton to go back to the previous page   You can always come  back later to see if the problem has been fixed           Site Unavailable    means  a  the site computer is temporarily    not working   try again later  or b  You may be trying to access  Link2Care using an old web address  Try again using www   link2care net     Click on    Home Page    on the left side menu bar     E mail or call us at  link2care caregiver org tor general  questions or link2care admin caregiver org tor website  display problems  or call  800  445 8106     13                User Manual LINK2 CARE    Key Websites on Aging  Health and Caregiving     trom Family Caregiver Alliance     Finding high quality  useful information on the Internet can be an overwhelming task  The fol   lowing four criteria can help     1  Who is the sponsor of the site  Look for well known  credible organizations or gov   ernment agencies that verity and update information routinely  It you cannot find  a sponsor listed under the sections typically entitled something like     Contact Us         About Us        Who We Are     etc   be cautious about the site information   
20. plete your online enrollment  The Visitor   s Center provides an  overview of Link2Care  It also provides a source of information for people interested in Link   2Care but not eligible for enrollment  The Find Your Password link under the Log on box can  be used to have your password e mailed to you  Here is the Log on page       Link2Care Login Page   Mozilla Firefox    Home Page   This is the first page you will come to upon  entering the site  From this page you can get to  everything in Link2Care  Use the top or side list  of topic areas or enter a word in the Search box  to find what you need  Clicking on the logo in  the upper left hand corner will always return you  to the home page        Members Non Members    ao be  User Name  Password                Enter Link2Care    Find Your Local CR   Sign Up Here      Forgot My Password       Local Events    To Place or Hot to Place  Time  9411  200 PM  to 1046       00 Phi       Link2Care   Mozilla Fn fox    wie            Managing Unpredictable Behavior in  Alzheimer s Patients      Following are some tips to help you manage  the changes in thinking and behavior that often  accompany Alzheimer s disease    Continued       Americans    Circle Of Friends Is  Shrinking  New Study Shows   Americans    circle of close confidants has shrunk  dramatically in the past two decades and the  number of people who say they have no one  with whom to discuss important matters has  more than doubled  according to a new study     Continued  
21. s from throughout Calitornia talk about a range of topics   including behavioral issues and medication  personal experiences with community resources  and tips on how to navigate legal issues  Support is always available to ease the daily chal   lenges and experiences of providing care for a family member  partner or friend in need     Upon contirmation of your enrollment  you will begin to receive the    digest    version of the  group     Digest    means all individual messages sent to the group are bundled together and  sent out in one email to each Link2Care caregiver each day     You have the option to change the way you receive messages to    Individual    by going to your  Personal Page     Choose how you want to receive the Discussion Group Messages   e Digest  receive all messages to Group one time a day   e Individual  receive messages to Group when they are sent     On the Link2Care Discussion Group the following information is posted between  each message     The email address to send to the Link2Care Discussion Group is     LINK2CARE_DISCUSSION LISTSERV CAREGIVER ORG    The Link2Care web address is  www link2care net  Visit your Personal Page on the  website to manage your subscription  Please DO NOT send unsubscribe requests to  the list  Contact link2care_admin caregiver org with listserv questions and  link2care caregiver org or call  800  445 8106 with all other inquiries     The Link2Care group offers excellent support from other caregivers  but cannot take 
22. stem is  lett unprotected  They can record personal information  corrupt your computer system and  data  and send out viruses to all the names in your email address book  Anti virus software  is cheap protection compared with the trouble that can result and cost of repairs  Be sure  to keep your anti virus software regularly updated so it can deal with the latest threats     The Internet is a great tool  If you approach it carefully you can enjoy everything it has to offer     12       LINK2 CARE    User Manual    Troubleshooting Guide    User Name or Password  not working    Discussion Group not  received    Error message received    Cannot display News on  Home Page    What else could it be          Your registration may still be in process  You will receive an e     mail when your Link2Care enrollment is activated       The program does not recognize the username or password       i    submitted  Click on    refresh    and try again or click on the  forgot my password    link on the Log on page       Check to make sure you   ve spelled everything correctly       Check the e mail address on your    Personal Page    on the    Link2Care website to confirm it is accurate       Check your e mail box to make sure it isn   t tull and not ac     cepting new messages  Try sending yourself an email       Check your box that receives bulk  spam or junk mail  if you    have one  in case the message was diverted there instead of  to your In box       Wait for a day  It   s possible no 
23. tp   www eldercare gov  Eldercare Locator site provides contact into tor local AAA and State Unit on Aging    http   www  benetitscheckup org    National Council on Aging site which guides user through questions and then identities  federal and state assistance programs tor Older Americans  Benetit   s Check up RX identities  programs that provide tree or low cost prescription medications     14    UN  x    L  de                LINK2 CARE User Manual    http   www alz org  Alzheimer   s Association site  updated research information  chapters  caregiver information   policy background    http   www alzheimers org  ADEAR center with Alzheimer   s information  research  caregiving suggestions    http   www  strokecenter org   A stroke resource offered by the Washington Univ  School of Medicine    http   www parkinson org  National Parkinson Foundation site with patient and professional information    http   www cjdfoundation org  Creutzfeldt Jakob Disease Foundation site  research  information    http   www hydroassoc org   Intormation on Normal Pressure Hydrocephalus  a condition that causes dementia and is  reversible    http   www med stanford edu oafc   Older Adult and Family Center of Stanford site with info on resources and research  including  special caregiver populations  Latino  Chinese  African American and male caregivers    http   www canhr org  Calitornia Association for Nursing Home Reform  has searchable database ot tacility viola   tions tor California    http 
24. ve messages once you have sent them  Even the system ad   ministrator will not be able to get a message back once you have sent it  This means  you must make sure you really want the message to be delivered as you have written  it  That said  everyone makes mistakes  If you send a message to the list in error  you  do not need to send an apology to the whole list  unless the message might be truly  offensive or personal  Assume that your peers will delete the unintended message and  overlook your error     L    D    r DI  m                 um o ooo ooo er Manual    Posting and Replying to Messages    In your email box you will receive a message that looks like this     LINK2CARE DISCUSSION Digest      date year  to  date year    200X  1   When you click on the message you will go to a page that looks like the one below     Beginning of LINK2CARE DISCUSSION Digest   Sept xx 200X to Sept xx 200X    Here are 4 messages totaling 115 lines in this issue     Topics of the day   1  I   m new  2  How much sleep is too much     Date  Sat  17 Sept 200X 02 19  From  Daisy  lt  1234 carenet net gt   Subject  I   m new      am new to Link2Care    care for my wonderful husband who was only 55 when he had his  first stroke  Since then  now 10 years later  he has had more strokes  leaving him paralyzed  on the lett side and unable to speak in regular words  He is angry and depressed  Daily he  apologizes to me for not being able to carry out our retirement dream ot traveling together  and it
    
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