USER INSTRUCTIONS THE SUPER™220 SERIES
Contents
1. transmitting ear 29 CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid A CAUTION Turn off your hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days e When the hearing aid is not in use keep it in its case in a dry location out of reach of children and pets e Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly af ter heavy perspiration such as that which may occur during in tense physical activity e g playing sports e Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a soft sur face e Do not wear your hearing aid while in the shower or swimming or when using a hair dryer perfume hair and body sprays or gels such as suntanning lotions or creams In environments with high humidity a drying kit may be used daily to reduce the amount of moisture inside the hearing aid See the instructions enclosed with the drying kit 30 WARNINGS CN ane Hearing aids and batteries can be dangerous if swallowed or used improperly Swallowing or improper use can result in severe injury or even fatalities In case of ingestion contact a physician immediately e Keep hearing aids and their parts acces2. laxing sound background i e music noise source for adults who desire to listen to such a background in qui et Indications for use The devices are indicated for individuals with a range of hearing loss severity from moderate 40 dB HL to se vere to profound 120 dB HL and all hearing loss con figurations They are to be programmed by licensed hearing care professionals audiologists hearing aid special ists otolaryngologists who are trained in hearing re habilitation as well as tinnitus management Description of device Your SUPER hearing aid is used with an ear set which consists of an earwire and an ear tip or earmould in which the receiver is placed The hearing aid uses a pro prietary wireless technology the WidexLink to enable communication between the left and the right hearing aids as well as between the hearing aids and the DEX accessories Your hearing aid is to be powered by a 675 type battery Your hearing aid may be provided with an optional lis tening program called Zen It makes musical tones and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss vienne With a custom earmould this hearing aid is capable of pro ducing a sound pressure level exceeding 132 dB SPL There may be a risk of damaging your residual hearing Right left identification The arrow shows the position of the identification mark red mark right and blue ma
3. adjusted automatically in ac cordance with your sound environment Your hearing aid is provided with a volume control shaped like a small lever unless your hearing care pro fessional has removed it for you Push the lever upwards to gradually raise the volume Push the lever downwards to gradu ally lower the volume In the default setting any volume adjustment will affect both hearing aids To alter the increments in which the volume is increased or decreased consult your hearing care professional Each time you operate the volume control you will hear a beep tone unless this function has been disa bled When the maximum or minimum adjustment level is reached a steady tone will sound A CAUTION If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care profes sional To turn off the sound completely e Keep pressing the volume control lever downwards after the steady tone has sounded To turn the sound on again e Press the lever upwards or e Change listening program or Turn the hearing aid off and turn it on again Any adjustment of the volume setting will be can celled when your hearing aid is turned off or when you change program If you wish to have the volume control disabled or re moved please consult your hearing care professional Listening programs
4. battery in aid volume exhausted the hearing aid not powerful enough Your ear is blocked Contact your ENT by earwax doctor physician Your hearing may Contact your hearing have changed care professional The earwire is not Check that the properly connected earwire connector to the hearing aid in the hearing aid is completely inserted 28 Problem Possible cause Solution The hearing aid whistles continuously Your ear is blocked by earwax Contact your ENT doctor physician Your two The connection Turn the hearing aids hearing between the hearing off and on again aids are not aids is lost working in synchrony The hearing a The DEX is used a Move the DEX closer aids do not beyond the to the SUPER hearing respond with a correspond transmission range gt 1m aids ing change b Strong electro b Move away from in volume or magnetic known source of EM program to interference in the interference the DEX vicinity c The DEX andthe c Check with hearing SUPER hearing care professional to aids are not make sure DEX is matched matched with SUPER hearing aids You hear a The battery in a Replace battery in interrupted one of the hearing one or both hearing speech on aids has expired aids and off b Strong electro b Move away from from the magnetic known sources of hearing aids interference in the interference or no speech vicinity muted from the
5. desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treat ment program that is prescribed by a hearing care pro fessional audiologists hearing aid specialists otolar yngologists who is trained in tinnitus management Directions for use The Zen program can be activated with a simple push of the program button on the hearing aid or on the remote control Depending on how your hearing care professional has set up the program you can access the Zen program by a short press of the program button or a long press of the program button Short press option the program button is pressed for less than a second At most two listening pro grams can be programmed for Zen 19 e Long press option the program button is pressed and held for more than 1 second Up to three Zen styles are available A short press of the program button in the long press mode will allow you to cy cle through the available Zen styles You can exit the long press mode by pressing and holding the pro gram button for more than a second Because of the unique ways in which Zen is pro grammed in your hearing aid please follow the rec ommendations of your hearing care professionals as to how to use the program when to use the program and or how long to use the program Precautions To ensure the safety and effectiveness of the Zen pro gram when used as a sound therapy t
6. mobile phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibility standards the possibility cannot be excluded that it may cause interference with other equipment such as medical devices e Never try to open or repair the hearing aid yourself 33 ADVICE NOTE e The hearing aid will not restore normal hearing and will not pre vent or improve a hearing loss resulting from organic condi tions However the hearing aid can help you to make the best possible use of your remaining hearing ability You should also bear in mind that it can take time to get used to a new hearing aid and new sounds In most cases using the hearing aid infrequently will not permit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruc tion in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of earwax has accumulated in your ear Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably It is a good idea to ask your physician to clean your ears a couple of times a year 34 REGULATORY INFORMATION FCC ID TTY S4VS IC 5676B S4VS Federal Communications Commission Statement This device complies with part 15 of the FCC Rul
7. on unless this function has been disabled To turn off the hearing aid open the battery drawer slightly to the first sition where a click is felt Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days Positioning the hearing aid in the ear Hold the earmould with your thumb and forefinger and slowly guide it into your ear canal until you feel resist ance Let go of the earmould and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal To help position the earmould properly you could pull the outer ear backwards and upwards with the oppo site hand Place the hearing aid behind the ear so that the earwire rests comfortably on the ear close to your head The illustrations show an earmould For further infor mation on ear tip earmould types and procedures see the separate ear set user manual provided Removing the hearing aid Remove the hearing aid from its position behind the ear Hold the earmould with your thumb and forefinger and pull gently OS visting Do not pull the earwire to remove the earmould as this may damage the earwire If it is difficult you can try to move the earmould care fully from side to side It may also help to pull the outer ear backwards and upwards with the opposite hand Volume adjustment The hearing aid volume is
8. WIDEX SUPER 220 THE POWER TO HEAR USER INSTRUCTIONS THE SUPER 220 SERIES S2 VS model RIC RITE Receiver in canal Receiver in the ear YOUR HEARING AID To be filled out by the hearing care professional Date Battery size CONTENTS SYMBOLS 2 555 sand matos 4 THE HEARING AID 5 Right left identification 8 ACOUSTIC Indicators 4 crrr si de poire neue wees 8 The Datt Vs sus sens se estate 9 Inserting the battery 9 Low battery indication 11 Turning the hearing aid on and off 12 Positioning the hearing aid in the ear 13 Removing the hearing aid 14 Volume adjustment 15 Listening programs 16 Switching between the listening programs 22 Zenit ODHONAD van messes 23 PRONGH rise Peder ee diurne ane dan 23 Using a telephone 24 CLEANING conta 2m serana IEEE ii dererivese 25 27 IN CASE OF MALFUNCTION 28 CARING FOR YOUR HEARING AID 30 WARNINGS ioes vehi denlecan sted atta neta sue 31 ADVICE SR RAS cn ie 34 REGULATORY INFORMATION 35 SYMBOLS The follow
9. Your hearing aid may be provided with three of the fol lowing programs plus either the special Zen program called Zen or the Phone program Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Extender Makes high frequency sounds audible Phone For listening to the telephone T In this program you listen via the telecoil T and not via the hearing aid microphones M The telecoil is used where a loop system is installed If you activate the telecoil program you listen to a specific sound source and shut out surrounding sounds M T In this program you listen via the hearing aid microphones M and the telecoil T Zen optional Generates different kinds of tones Classic Designed for long term users of super power hearing aids Imitates the sound quality of a traditional super power hearing aid Compound programs The Master program in one ear and Zen Reverse focus Audibility Extender T MT or Phone in the other Zen optional Special Zen program with up to three different Zen styles 17 Phone For phone use only Transmits the telephone sound received in one hearing aid to the other hearing aid Note that
10. al 21 Switching between the listening programs iy Each time you switch to another program an acoustic indicator will sound unless this function has been disabled Program 1 One short beep or message Program 2 Two short beeps or message Program 3 Three short beeps or message Zent Tone or message or Phone Tone or message In the default setting both your hearing 8105 will be af fected when you change programs 22 Zen optional This program is accessed via a long press more than 1 sec on the program button A short press then allows you to cycle through the available Zen styles You can exit Zen by pressing and holding the program button for more than one second Phone This program is also accessed via a long press more than 1 sec on the program button You can exit Phone by pressing and holding the same program button for more than one second If you wish to have the program button disabled please consult your hearing care professional 23 Using a telephone When using a telephone we recommend that you hold the telephone against your head at an angle above your ear rath er than directly against the ear If the sound is not optimal try moving the telephone earpiece to a slightly different position 24 CLEANING The following cleaning accessories are available for the hearing aid and ear set For cleaning the ear set see the user manual Ear sets for Widex BTE h
11. d to allow the ear canal to be ventilated If possible you should also remove your hearing aid and ear set during the day if there are any periods when you do not need them Make sure that you clean and inspect your hearing aid and ear set as re quired If an ear infection or disease occurs you should seek medical attention and contact your hearing care profession al for advice on how to disinfect the various hearing aid parts Do not under any circumstances use alcohol chlorine or similar substances for this purpose Regular use of a de humidifier is recommended to help avoid malfunction of the hearing aid e Do not use Widex hearing aids in mines or other areas with ex plosive gases 32 LS wanni e Do not wear your hearing aid during radiation X rays MRIs CT or other medical treatments and scans The emissions from these procedures as well as from other types of radia tion such as that in a microwave oven can damage your hear ing aid Radiation from for example room surveillance equip ment burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible interference A CAUTION e Your hearing aid has been tested for interference according to international standards Nevertheless it is possible that un foreseen interference may occur in the hearing aid due to elec tromagnetic radiation from other products such as alarm sys tems room surveillance equipment and
12. earing aids 1 Cloth 2 Brush 3 Wax removing tool Contact your hearing care professional if you need ad ditional supplies of cleaning accessories Selection depends on ear set type 25 Clean the hearing aid with the soft cloth after use TR Wwe CS anne Never use water or cleaning solutions to clean the hearing aid as this may cause it to malfunction When the hearing aid is not in use keep it in a warm dry place with the battery drawer open to ventilate the hearing aid and allow it to dry 26 ACCESSORIES A variety of assistive listening devices are available for your hearing aid e RC DEX TV DEX M DEX For help in determining whether you could benefit from a remote control or other accessories please consult your hearing care professional 27 IN CASE MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or per forms unsatisfactorily If the problems persist contact your hearing care professional for assistance The advice relates only to the hearing aid Also see the user manual Ear sets for Widex BTE hearing aids Problem Possible cause Solution The hearing The hearing aid is Make sure the battery aid is not turned on drawer is completely completely closed silent The battery does Insert a new battery in not work the hearing aid The hearing The battery is nearly Insert a new
13. es Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 5 Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must no
14. ing symbols will be used throughout the manual A WARNING Messages with this heading indicate serious adverse reactions potential safety hazards and inadequate performance of device A CAUTION Messages with this heading indicate include information regard ing any special care to be exercised EE Not for general waste THE HEARING AID The illustration below shows the hearing aid without the ear set The ear set consists of an earwire and an ear tip or earmould in which the receiver is placed 1 Program button 2 LED 3 On off switch 4 Battery drawer with nail grip 5 Volume control in standard versions 1 2 Ss L 3 4 NOTE In addition to these user instructions a separate user manual is provided describing the various ear set solutions available for your hearing aid Ear sets for Widex BTE hearing aids TA This booklet and the manual Ear sets for Widex BTE hearing aids contain important information and instructions Read these booklets carefully before you start using the hearing aid NOTE Your hearing aid ear set and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary Intended use The SUPER hearing aids are intended as air conduc tion amplification devices to be used in everyday listen ing environments The SUPER hearing aids may be pro vided with the Zen program intended to provide a re
15. nsit n cessaire l tablissement d une communication satisfaisante Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement 37 CE 0459 Hereby Widex A S declares that this S2 VS is in com pliance with the essential requirements and other rele vant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www widex com N26346 38 Hearing aids accessories and batter ies should not be disposed of with normal household waste Please consult your na tional Widex distributor for advice on how to dispose of these items 39 Manufacturer WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com 0459 9 514 0199 001 02
16. ool for tinnitus the tinnitus management program must be designed and conducted by hearing care professionals who are trained in tinnitus management A tinnitus manage ment program should include a complete audiological evaluation tinnitus diagnosis counseling use of prop er amplification and or sound therapy tools Prior to any tinnitus management program it is advis able that you seek medical attention to exhaust any medical or surgical treatment options 20 Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals Risks There are no known risks or side effects associated with the use of the Zen program However consistent with our recommendations on the use of conventional hear ing aids stop using the hearing aids and the Zen pro gram and seek attention from your hearing care pro fessional if any of the following symptoms are noted e Skin irritation Perceived decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus A CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech The programs should not be used when hearing such sounds is important Switch the hearing aid to a non Zen program in those situations A CAUTION If you perceive decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care profession
17. rk left Acoustic indicators The hearing aid may be set to produce a signal to indi cate the use of certain functions The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you The signal can also be deactivated Functions Default Other settings settings Adjusting volume Tone Off Confirming program button use Clicking Off sound Changing program Tones Message off Starting up the hearing aid Tone Message off Warning about low battery 4 tones Message off Service reminder Off Message The battery We recommend zinc air batteries Use a size 675 bat tery for the hearing aid To obtain replacement batteries please consult your hearing care professional It is important to take note of the expiry date and the recommendations on the bat tery pack regarding disposal of used batteries Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhe sive tab Once the tab has been removed the battery will start functioning after a few seconds A CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance as this can cause the hearing aid to malfunction aa Use the nail grip to gently swing the bat j tery drawer completely open Do not press the drawer beyond the open po a sition 9 Place the battery in the drawer so that the pl
18. sories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully e Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it 51 AN eine e Risk of explosion if battery is replaced by an incorrect type or recharged Dispose of used batteries according to the instruc tions on the battery pack Never allow others to wear your hearing aid as this could cause permanent damage to their hearing When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning signals The hearing aid is made of modern non allergenic materials Nonetheless in rare cases skin irritation may occur If you no tice skin irritation in or around your ear or ear canal contact your hearing care professional Please note that when using any type of hearing aid you must allow regular ventilation of the ear If the ear is not adequate ly ventilated there may be a slightly increased risk of infection or disease in the ear canal We therefore recommend that you remove the hearing aid and ear set from your ear when you go to be
19. t be co located or operating in conjunction with any other antenna or transmitter Changes or modifications to the equipment not expressly approved by Widex could void the user s authority to operate the equipment Industry Canada Statement D claration d industrie Canada Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication 36 This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Conform ment la r glementation d Industrie Canada le pr sent metteur radio peut fonctionner avec une antenne d un type et d un gain maximal ou inf rieur approuv pour l metteur par Industrie Canada Dans le but de r duire les risques de brouillage radio lectrique l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonn e quivalente p i r e ne d passe pas l inte
20. the microphones on the hearing aid to which the sound is transmitted are turned off If your needs change over time the combination of lis tening programs can be altered A CAUTION When selecting Phone as listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds Zen program optional Your hearing aid may be provided with a unique option al listening program called Zen It makes musical tones and sometimes a rushing noise in the background us ing the latest in fractal technology These sounds are shaped according to your hearing loss so you can lis ten to them at any time and at any place with a simple push of the program button The Zen program may be used alone without amplification in quiet when you are not required to hear surrounding sounds Or it may be used with another program so both the surrounding sounds and the generated sounds fractal tones and noise are heard together 18 The duration of the Zen play time can be set by your hearing care professional according to your needs Benefits The Zen program may provide a relaxing listening background for some people When the Zen program is used in a tinnitus management program its wearer may experience some relief from tinnitus Indications for use The Zen program is intended to provide a relaxing sound background i e music noise source for adults who
21. us sign on the battery faces upward You can use the battery magnet provided to steer the battery into place If the battery drawer does not close easily the battery is incorrectly inserted When changing battery it is a good idea to hold the hearing aid over a table The hearing aid may be provided with a battery drawer without a nail grip which means that you need a tool to open the battery drawer This type of drawer can be a good choice if the hearing aid is worn by a child A special tool for opening the drawer will be in cluded with this drawer The battery drawer is opened as illus trated ON Low battery indication An acoustic indicator will sound when the battery is nearly exhausted unless this function has been dis abled see page 8 We recommend that you always have a spare battery with you Never leave exhausted battery in the hearing aid Exhausted batteries may leak damaging the hearing aid yann Your hearing aid may stop functioning for instance if the bat tery is exhausted You should be aware of this possibility in par ticular when you are in traffic or are otherwise dependent on warning signals Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on off switch Close the battery drawer completely to turn on the hearing aid An acoustic indicator will indicate that the hearing aid has been switched
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