Egro One All Tech Updates - The Coffee Machine Company
Contents
1. 18 2 Introduction modified connector on the brewing valve from the coffee boiler 18 3 Introduction new piston shaft on the upper piston from the brewing group 19 A ntroduction bean slider forbean DOPPeIS suniri a 19 TOT TO OO ana 19 1 Introduction new silent block on the water pump 19 2 Introduction of new gasket on the heating element from the steam boiler n 19 TO om2 06 201 aa ar 20 1 Software Release V3 02 01 for Egro ONE Touch Key Pad 20 MOLE TOM LO aa 24 1 New Software ONE V3 03 for Egro ONE TOU CM iiccsaceccaxdaciasascneesvestoudensvecalee bind aaceoeunecadvedGiaasiendiasencaiars 24 2 New software ONE Layout for Touch and Keypad 24 3 The bracket from the coffee spout was revised again ii 24 MOIS TOn OA O O EE 25 1 New spindle motor L61 acden ctece pata ala a anta 25 2 NCW expan ONS VAVE dae 25 MOI Tno 020 ln 26 1 New Control board Software ONE V 3 03 Basic SoftWare ccceceececeeeeceeeeteeeeseeeeeeeeeseueeeeeeeseeaeneeeees 26 2 New Touch Board Software V3 04 since September 2012 ii 26 3 Information about a additional milk cleaner ii 21 MOL TO Fo ecm 28 1 New coffee boiler with 2 5 KW eater 28 2 New Software ONE V3 05 for Touch Key pad 28 i New ONE with T3A acilia 29 Ae NOW ON2. O 4 O A y S E Restriction ring 0 3 1 0mm Restriction ring 1 1 2 0mm Sucking nozzle Sucking nozzle ID Nr 38120127 ID Nr 38120128 ID Nr 38120128 ID Nr 10700005 Egro Coffee Systems AG Page 29 30 08 11 2013 CH 5605 Dottikon K I Egro ONE TECH INFO i 19mm 56m i 20m 60m Egro Coffee Systems AG Page 30 30 08 11 2013 CH 5605 Dottikon
3. Grounds value has changed from 0 1 to 0 05kg the new basic setting is 0 35 kg The cleaning reminder parameter in the cleaning menu allows moving the daily cleaning to be performed up to 2 hours before the cleaning time Default value is OFF A counter of the daily milk and coffee cleanings is added into the Maintenance and Life counters menu The counter in the Life counters is not resettable The basic setting of Block machine changed from OFF to ON The menu Cash system ON OFF protected with manager password is now available in the main menu A new parameter Flush steam boiler parameter was added to the menu Diagnostic Tests Heater Test to cool down only the steam boiler If the fridge installation is activated it will be recognized if a fridge is connected All milk products will be blocked if the fridge is not correctly installed Added a message CLEAN THE FOAMER HEADS to remind the foamer head cleaning if a fridge is used This message will be displayed after 7 daily cleanings The Technical password can now be changed In this case the standard password will not be active anymore Should the password get lost you can apply for a recovery password at Egro customer support In the Manager menu it is possible to use the function DOSE coffee Added a confirmation that the drawer was emptied Did you empty the drawer when the front cover has been opened for more than
4. diagnostic menu in case of an E13 and E14 errors Piston movement Added a pause of 5 sec at the end of a milk or coffee amp milk product if there is a powder product in the queue Egro Coffee Systems AG Page 22 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO SW modification only on Touch version If you inserted the USB pen after Installation of the new software on the Egro ONE Touch the manager or technician password is requested The following information are added in the maintenance message perform Maintenance Please Call Technician name Company Phone 1 Phone 2 Technician Menu Counter Maintenance Service Phone Added the Progress bar during the control board software upgrade A new function which counts and displays the brewing time during dose or test of coffee products The Test function of the product is available also into Manager menu Using the copy function name type and register number will not copied from a product to the other product In the products configuration a short cut menu is implemented to product setup grinders The icon Stop button is replaced by the word Stop Brewing cycles and Filter capacity settings is added into first start up Added the Low power energy in case of Self Service mode If backlight is low the products will be activated after the first touch of the screen within 1 seco
5. E C R O SVISS COFFEE I ECENULO LG Technical Information Cor NISE ENGLISH 7 E G R O Egro ONE TECH INFO Table of content WILDE ag fei O D O Peete ner Se air 4 1 Software Release V1 01 for Egro ONE Touch iii 4 2 Egro ONE Touch SW Update Procedure i 4 N002 ron 30 00 2010 illlacei e era 5 Viodificalionsoneo lare aa 5 t Erp ONE WU 5 a Rettoll cai 5 2 Safety Valve snucusnnassand sncamdesnesd sacasauateneannns pi ondandnmantadetamnanindnandaandtandsindenantedadanbsasadsamtdanedsaneenennesamenaeauateel 5 a Rolli 6 3 TNN A ea 6 a RETO RR e A N E E 6 A SPIGNO 6 TOOS irom 2 307220 1 nennen E alia 8 Software Release V1 02 for Egro ONE and other itemS 8 1 EgroONESWUpdate 8 a Roll anni 9 Di DI 9 2 ANN E POORE ina caus sede dancesandete sett tenet caenesnieteasamsenee 9 ILO04iron 27032010 lla 9 Video for Eero ONE TOUCH rl iran 9 t Video Forma FR ORA RO AAE E A RE EA EEan 9 2 Video Editing Software 9 3 ERIN ioni 9 4 eOr VEO a een rapa 10 TOO STOMA 20 2 scie ir ita 10 OS updated Ior EC ONE 10m 10 t Operating 5 eMule anta 10 2 RU 10 3 Updaleorfe0 Ska 10 TOO TON e O2 OT r ni 10 Software Release V2 00 Egro ONE Viewer and Vacuum ValVve 10 t EO ONE VONS ae na nn i 10 di Whats inthe PARAMETER FILE raro 11 b Where to find the Egro ONE Viewer 11 2 Software Versi
6. Egro Card reader To update the software on a ONE Keyboard e Copy Sw_C2 01 mhx and on the root directory of a USB key e Insert the USB key in the machine select Machine Software and then the file Sw_C2 01 mhx e When the upgrade procedure is ready remove the USB key and the machine will reboot e On the display you should see the new software version V2 01 12 01 2011 Egro Coffee Systems AG Page 13 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO To update the software on a ONE Touch e Copy SW_ C2 01 tar and SW _C2 01 md5 on the root directory of a USB key e Insert the USB key in the machine and wait for the Load amp Show menu select Software upgrade e Select the file SW_ C2 01 and start the update e When update is ready leave the menu remove the USB pen the machine will reboot showing TB SW Version V2 00 21 10 2010 CB SW Version V2 01 12 01 2011 TI 008 from 30 03 2011 New T22 and T30 valve We like to inform you that since this month the T22 and the T 30 are modified in the Egro ONE 1 The T 22 valves The advantage of the new valve is its coating that will prevent from corrosion even under unfavourable water condition Also the rubber sealing is modified to increase the live span This new generation of valves will replace the previous valves and can be ordered as spare parts see list below and on the web shop Attention On machines which are e
7. is displayed and the daily cleaning cycles is considered as correctly performed Machine can switch off now e Incase that the upper piston can t close the brewing chamber to reach the brewing position the machine will try again max 2 times After that it will display E13 e W32 Timeout Steam Boiler filling management improved e New name of the backup file for keypad version xxxxxxBK par 2 New Touch Board Software V3 04 since September 2012 Following software bugs were fixed e Incase of Maintenance and or Water softener pop up displayed together with perform daily cleaning the access to main menu was blocked This error is solved e Wrong message in the Error list are corrected All machines must be updated This new software can be downloaded in the Technical Documents Area on www ranciliogroup customersupport com Important notice Software V3 00 and higher cannot be downgraded Machines with software Version V1 02 or older must be updated first to V 2 00 before you can upgrade to V3 0x Upgrade the SW according to the technical manual Egro Coffee Systems AG Page 26 30 08 11 2013 CH 5605 Dottikon Aa E G R O jiii Egro ONE TECH INFO Display Message during Start up after Upgrade Keypad V3 03 05 04 2013 Touch TB SW version V3 04 12 09 2012 Vocabulary V3 01 CB SW Version V3 03 05 04 2013 3 Information about a additional milk cleaner We would like to inform you
8. that you can order the new Acid milk cleaner The traditional Milk cleaner we have is a Alkalin milk cleaner which is designed to remove the fat in the milk system The new Acid milk cleaner is designed to remove the calcium deposit in the milk system The Milk in the various countries can varied in the composition Because of that we can get calcium deposit on different spots in the milk system In this case we propose the use of Acid cleaner Proposal for possible use The Acid cleaner can be used in combination with the traditional Alkalin cleaner For the daily cleaning 6 times the Alkalin milk cleaner and once a week the Acid cleaner N RANCILIO N RANCILIO Ec RO Cleaner for Milk Systems Reiniger fiir Milchsysteme Cleaner for Milk Systems Nettoyant pour syst mes lait Reiniger f r Milchsysteme Soluzione per Pulire il Cappuccinator Nettoyant pour syst mes lait limpiador para los Sistemas de Led Soluzione per Pulire il Cappuccinatore Detergente para Sistemas de Leili limpiador para los Sistemas de Leche tin te para Sistemas de Leite PEWS FE BENT 1L 33 6 oz ID code 69000383 New cleaner ID code 69000400 Egro Coffee Systems AG Page 27 30 08 11 2013 CH 5605 Dottikon dia EGRO SWISS COFFEE TECHNOLOG Egro ONE TECH INFO TI 017 from 30 07 2013 New coffee boiler and software We are pleased to inform you that the following modification has been introduced in the production 1 New coffee boiler
9. updating the coffee machines with touch screen to the new version of the OS If there is no problem with the display you can do the update together with the next preventive maintenance 3 Update of the OS To upgrade the software follow the standard procedure as described here You need to copy to the root of the USB stick the two files Os_399 tar and Os_399 md5 which are in the ZIP for the download The download you find in the web shop on our home page Insert USB stick in the front panel and follow the instructions on the screen Select Software upgrade choose the file Os_399 tar from the dropdown list and press Update After the upgrade remove the USB stick and the coffee machine will re start automatically It is now showing the new operating system version TB SO 399 20 07 2010 TI 006 from 15 02 2011 Software Release V2 00 Egro ONE Viewer and Vacuum valve We like to inform you about the novelties we have for the Egro ONE 1 Egro ONE Viewer The Egro ONE Viewer is software which allows to VISUALIZE the content of a parameter file Parameter files from both ONE Keypad file extension par and ONE Touch file extension bck are supported The use of the software is explained in the short manual which will be installed with the software it is available in English Italian and German You will find it after the installation under the program Egro ONE Viewer Egro Coffee Systems AG P
10. 5 seconds Changed the maximum value of filter capacity to 300001 Changed the adjustable steps to 50l Added a daily pop up when the preventive maintenance or the softener regeneration must be performed This pop up will be displayed in case of switching off on the machine A new function is implemented which allows to select beans from both grinders The parameter Both grinders is added in the menu Product settings folders about coffee source and left time parameter into setup Grinders menu The parameter left time sets the working time of left grinder compared to right when both coffee sources are selected The parameter Serial Number is added into the menu Maintenance function The serial number will be added to the backup file if downloaded from the machine to the USB stick Added a First coffee function to increase the coffee quantity if the last coffee has been delivered before more than 3 min This is only for coffee type products with following settings pulses lt 100 and lt 10 gr The ability to access the diagnostic menu during the daily cleaning in case of errors was added Added a new kind of milk rinsing with pumps purge adjustable from 0 to 3 sec that allows the rinsing of the milk circuit that it is not rinsed during the current milk rinsing This new cycle will run every hour after the last milk rinsing until a milk product delivery Added the ability to access of
11. EVICWEr a 29 TI 018 from 08 11 2013 rie 29 LL NOISEI 29 2 The sucking nozzle will be replaced ii 29 Egro Coffee Systems AG Page 3 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO TI 001 from 12 03 2010 L Software Release V1 01 for Egro ONE Touch Due to a problem that occurs when using the software version 1 00 of the Egro ONE Touch we provide as of now the new software version 1 01 The bug discovered in the software version 1 00 of the Egro ONE Touch could create a communication timeout error between the control board and the touch board The error can appear during the navigation in the Technical menu or Manager menu or during the first start up procedure The software is fully compatible with version V1 00 A software update is requested for all machines with touch screen using the SW version 1 00 The new software version 1 01 as well as the description of the installation procedure can be found on the Egro Webshop The software is available as zip file and has to be extracted The file SwRelease_1 01 tar needs to be copied to an USB stick All machines with touch screen from s n 450177 on will be delivered with the new software version Coffee machines with s n 450001 to 450040 are equipped with a beta software V0 1 There is no possibility to upgrade these machines to the new software 2 Egro ONE Touch SW Update Procedure To upgrade the softwa
12. Page 19 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO TI 013 from 22 06 2012 1 Software Release V3 02 01 for Egro ONE Touch Key Pad A new software version 3 02 01 for the Egro ONE is available which can be downloaded from the Web shop of the Egro homepage The new software contains modification and some bugs have been solved Details are listed below From SN 12004320 PIN the Egro ONE Touch will be equipped with the new software V3 02 and the Egro ONE Key Pad from SN 12004321 with the new software V3 01 a SW modification on Key Pad Touch version The adjustable step of Grounds value has changed from 0 1 to 0 05kg the new basic setting is 0 35 kg e The cleaning reminder parameter in the cleaning menu allows moving the daily cleaning to be performed up to 2 hours before the cleaning time Default value is OFF e A counter of the daily milk and coffee cleanings is added into the Maintenance and Life counters menu The counter in the Life counters is not resettable e The basic setting of Block machine changed from OFF to ON e The menu Cash system ON OFF protected with manager password is now available in the main menu e Anew parameter Flush steam boiler parameter was added to the menu Diagnostic Tests Heater Test to cool down only the steam boiler e f the fridge installation is activated it will be recognized if a fridge is connected All milk pro
13. a ONE Touch e Copy SW_ parti C2 00_T2 00_M2 00 tar SW_ part1_C2 00_T2 00_M2 00 md5 SW_ part2_C2 00_T2 00_M2 00 tar and SW_ part2_C2 00_T2 00_M2 00 md5 on the root directory of a USB key e Insert the USB key in the machine and wait for the Load amp Show menu select Software upgrade e Select the file SW_ part1_C2 00_T2 00_M2 00 and start the update e When the update is over you get a compatibility error Push Back select Software upgrade again and then select the file SW_ part2_C2 00_T2 00_M2 00 e When update is ready leave the menu remove the USB pen the machine will reboot showing TB SW Version V2 00 21 10 2010 CB SW Version V2 00 15 10 2010 3 Vacuum valve A new vacuum valve will be used in the Egro ONE from October on The new vacuum valve is used for Rancilio machines quite a long time with a very good experience This allows us to reduce the number of parts and to focus on the use of common items wherever it makes sense For you this gives the benefit of less part to maintain in your stock Machines from SN F n 12000731 Pin 0000039833 on are equipped with the new vacuum valve A retrofit is not necessary During a normal service where the vacuum valve will be exchanged it will automatically be replaced TI 007 from 15 02 2011 Software Release V2 01 for Egro ONE We like to inform you about the new software release for the Egro ONE Egro Coffee System
14. age 10 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO a What s in the PARAMETER FILE The parameter file carries all information on the setup of the machine the products layout and setup all counters errors and warnings It represents both the STATUS and the HISTORY of the machine A detailed explanation of each parameter of the machine is given in the user manual and the technical manual of the Egro ONE b Where to find the Egro ONE Viewer The Egro ONE Viewer is available on Egro Web Shop in the release 1 01 To install the viewer download the exe file double click on it and follow the instructions The manual is available for a separate download as well The software can be installed under Windows XP Windows Vista and Windows 7 2 Software Version 2 00 A new software version for the Egro ONE is available which can be downloaded from the Web shop of the Egro homepage The software includes modifications and bug fixes which are listed below a SW modifications e Upgraded coffee boiler management It is suggested to set the coffee boiler to a lower temperature according to some brewing tests e The list Cleaning Status was moved to the Cleanings menu and can be read from every user e New parameter Flashing Reminder added to give a warning about daily cleanings Flashing Reminder is a blinking of red and blue light for twenty seconds every minute when the daily cleani
15. amaged If requested you have the possibility to retrofit the new hose guide There is no retrofit kit available From SN 12001846 PIN 46687 all machines Egro ONE will be equipped with the new hose guidance protection Previous hose guide New hose guide Egro Coffee Systems AG Page 15 30 08 11 2013 CH 5605 Dottikon 7 E G R O WISS COFFEE TECHNOLO Egro ONE TECH INFO 3 Safety valve and the vacuum valve reversed To simplify the handling of the safety valve during the service the safety valve and the vacuum valve on the manifold bar have been reversed From SN 12001846 PIN 46687 all machines Egro ONE will be equipped with the new layout Previous layout New layout TI 010 from 12 01 2012 1 Unifying the side panels The side panels for the coffee machine ONE the fridge and the cup wormer have been unified In future only 2 different side panels with and without holes will be available The openings for the grinder adjustment are always present if not used they will be closed with a plastic cover From SN 12003200 PIN 58693 the Egro ONE will be equipped with the new side panels The part number has been changed as following IDNr Description O 10705966 Side panel grey with cover 10705967 Side panel black with cover 10705968 Side panel grey with hole cover 10705969 Side panel black with hole cover 38120126 2 Fresh water hose with buildin check valve The fresh water hose is
16. amp Show screen to appear then select Software upgrade when the update is over leave the menu remove the USB pen and the machine will reboot It will show Update in progress Do not shutdown the machine After that it will display the software versions TB SW version V3 02 08 06 2012 Vocabulary V3 00 CB SW Version V3 01 07 06 2012 Egro Coffee Systems AG Page 23 30 08 11 2013 CH 5605 Dottikon 7 E G R O Egro ONE TECH INFO TI 014 from 31 07 2012 1 New Software ONE V3 03 for Egro ONE Touch The software V3 02 only Touch had the following bug In operation it s possible that the main menu was not accessible anymore without restarting the machine This bug is fixed The new software is available on the Webshop under www egrocoffee com and can be downloaded The software of the Egro ONE Keypad V3 01 is not affected Important notice Software V3 00 and higher cannot be downgraded Upgrade the SW according to the technical manual 2 New software ONE Layout for Touch and Keypad Egro ONE Layout is a software which gives the possibility to create a parameter file on the PC for the Egro ONE Touch and Keypad This file can be uploaded onto the machine At the same time it is possible to create a product label as PDF for Egro ONE Keypad which can be printed on every color printer The new software is available on the Webshop under www egrocoffee com and can be downloaded 3 The bracket from
17. ccess to the interior The third way drain cup is used from s n 450351 on Third way drain cup a Retrofit There is no retrofit necessary and no retrofit kit will be offered The third way drain cup will be available in the spare part catalogue 4 Spring for Grinder The grinders of the Egro ONE are adjustable from outside from the customer But not everywhere it should be possible for the user to adjust the grinder in a wide range e g in self service zones Egro Coffee Systems AG Page 6 30 08 11 2013 CH 5605 Dottikon A E G PR O eer EgroONE _ ___ TECH NFO For this kind of applications we add to the machines two springs in a sealed plastic bag which can be mounted on the grinders so it is possible to limit the range of adjustment To block the grinder there is a screw to block the adjustment wheel with it The springs have to be mounted as shown in the picture below to limit the grinder adjustment Egro Coffee Systems AG Page 7 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO TI 003 from 23 07 2010 Software Release V1 02 for Egro ONE and other items Due to the improvement of the software for the Egro ONE there are a number of modifications which we like to inform you about 1 Egro ONE SW Update For both types of machine the Egro ONE Touch and the Egro ONE Keypad a new software version 1 02 with the release date of 24 6 2010 is available The following bug
18. ducts will be blocked if the fridge is not correctly installed e Added a message CLEAN THE FOAMER HEADS to remind the foamer head cleaning if a fridge is used This message will be displayed after 7 daily cleanings e The Technical password can now be changed In this case the standard password will not be active anymore Should the password get lost you can apply for a recovery password at Egro customer support e Inthe Manager menu it is possible to use the function DOSE coffee e Added a confirmation that the drawer was emptied Did you empty the drawer when the front cover has been opened for more than 5 seconds e Changed the maximum value of filter capacity to 300001 Changed the adjustable steps to 50l e Added a daily pop up when the preventive maintenance or the softener regeneration must be performed This pop up will be displayed in case of switching off on the machine e Anew function is implemented which allows to select beans from both grinders The parameter Both grinders is added in the menu Product settings folders about coffee source and left time parameter into setup Grinders menu The parameter left time sets the working time of left grinder compared to right when both coffee sources are selected e The parameter Serial Number is added into the menu Maintenance function The serial number will be added to the backup file if downloaded from the machine to the USB s
19. during the test touch screen was not accurate Fixed the graphical calendar in the first start up procedure Fixed Stop button functionality when warning WO7 is present A set of 48 default products their parameters icons and positions for the touch screen and the keyboard was defined The following software modifications are made Milk rinsing in the cleanings menu is now disabled when the cool box is installed New time limits for 4 Tea products hot water quantity is now limited to 40s W34 warning time out is now set to 30 minutes to avoid incorrect show up Arestart of the touch screen is needed if the language is changed this modification is necessary because switching between oriental languages causes some graphical font problems New steam boiler filling strategy Cash system management now the register number parameter can be selected in the range 0 98 Every product can be set with a different register number and a different price multiple products can have the same register number but they must have also the same price Prices download is now requested also when only register number is changed An USB hard reset procedure was added For further information please check the Technical Manual Egro Coffee Systems AG Page 8 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO Checksum for the software package now the software upgrade procedure has a checksum check to veri
20. equipped from now on with a build in check valve Machines of the Egro ONE from SN 0112002419 PIN 52540 on will be equipped with the new fresh water hose Egro Coffee Systems AG Page 16 30 08 11 2013 CH 5605 Dottikon Egro ONE TECH INFO 3 Cleaning products with unified packing Egro and Rancilio will use in the future the same cleaning products therefore the packaging has now both company logos The spare part numbers and quantities have been changed as follows A cleaner Packing unit New price Price per box Price up to now 00005990A Carton with 12 boxes with each 100 105 48 8 79 ees ronnie i li row fe A tablets Comer Pee et tablets Milk cleaner IDNr packinguit price price per bottle 60928 002 Carton with 12 bottles of 1 liter 62 00 5 16 60928 003 Pallet with 600 bottles of 1 liter 3024 00 5 04 W RANCILIO R RANCILIO TTT Colleziva Che World ali EGRO tire Cleaner for Milk Systems Coffee Machine Cleaning Tablets Reiniger fiir Milchsysteme Reinigungstabletten fiir K aschinen Nettoyant pour syst mes a lait praterie Data aTe n fe bey Soluzione per Pulire il Cappuccinatore Pastillas para la Limpieza de M quinas de Caf pene peg ao in a Pastilhas para la Limpeza de Maquinas de Caf Co eae Se Weis tke PN 09 100 x 1 2g 1L 33 6 oz e Label coffee cleaner Label for milk cleaner Egro Coffee Systems AG Page 17 30 08 11 2013 CH 5605 Dottikon d
21. er of parameters which have to be adjusted 2 Video Editing Software To produce a suitable video for the display of the Egro ONE Touch it is necessary to use professional video editing software e g Adobe Premiere With such software several parameters can be adjusted The main parameters to create a video unloadable on the ONE Touch are NO AUDIO in the video VERTICAL Format 640X480 pixel Frame per Second 25 LEVEL 3 3 Educational Video A video that shows how to set up a new video with the right settings is available on the Egro home page This video is not edited for the display of the ONE Touch Egro Coffee Systems AG Page 9 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO 4 Use of Video Videos only run automatically during the preparation of a beverage if the ONE Touch is configured to be in the SELF SERVICE MODE Obviously videos can be played any time in the ONE Touch going into the video menu TI 005 from 28 09 2010 OS updated for Egro ONE Touch The touch screen of the Egro ONE Touch has its own operating system The OS is responsible for the functions of the touch screen and is working in the background 1 Operating system updated Some displays showed a flickering of the screen while working which runs as stripes over the screen In the updated OS the flickering is fixed Machines from PIN 34915 s n 12 000 222 on are equipped with this operating system 2 Retrofit We recommend
22. ftware necessary An update is only requested in configurations working with a payment system 2 Safety valve In the Egro ONE we started to use a new combined valve which works as a safety valve and as the vacuum valve Unfortunately we had some valves which are leaking To secure for you the functionality of the valve we decided to use two valves as we have it with the other series and which is a proper working solution The two valves are mounted from s n 450331 on Combined valve for Egro ONE Solution with two valves Egro Coffee Systems AG Page 5 30 08 11 2013 CH 5605 Dottikon E G R O EE TECHNOLO Egro ONE TECH INFO a Retrofit There is no retrofit of the combined valve necessary but you are requested to check the machines in the field with the combined valve for leakages If there are some leakages in the area of the safety valve please exchange the combined valve to a safety valve and a vacuum valve The exchange is described in a separate document which is available in the technical documentation area of the Egro ONE There is a retrofit kit for the replacement available which contains all parts and can be ordered with the ID number 101093 001 3 Third way drain cup The third way drain cup was added to the machines to reduce the number of tubes and junctions in the machines This drain cup collects the condensate from the steam bar and the safety valve With this solution we offer you a machine with better a
23. fy the file integrity On the USB key you need to have both software files tar and a md5 file This file contains the checksum string of the software package Italian and French on touch from version 1 02 on Italian and French are included in the software Spanish on keyboard from version 1 02 on Spanish is included in the software Now it is possible to work in CREDIT mode while using CSI protocol Machines from Egro s n 450571 and from Rancilio PIN 33543 s n 0112000119 on are equipped with this software a Retrofit The update of the machines is recommended Both software versions for the Egro ONE Touch and the Egro ONE Keypad are available for download on our homepage If you download the software please take care that the files are stored in the root of a USB pen b Compatibility The software is compatible with the version 1 01 2 Service booklet The service booklet was reviewed and got some minor modifications on the title page and on the backside Furthermore we added a column for the cycles in the pages of the break downs The new service booklet will be added to the machine in production It is available for download on our web page TI 004 from 27 08 2010 Video for Egro ONE Touch The Egro ONE Touch offers the possibility to play videos on the screen With this feature promotions for customer can be played but also for technical training it can be used 1 Video Format The video format is MP4 with a numb
24. ia E G R O WISS COFFEE TECHNOLO Egro ONE TECH INFO TI 011 from 16 03 2012 1 Software Release V2 02 for Egro ONE Touch Key Pad A new software version 2 02 for the Egro ONE is available which can be downloaded from the Web shop of the Egro homepage From SN 12003624 PIN 63100 the Egro ONE will be equipped with the new software The following machine should be updated e Machine which have the warning W18 19 22 23 short circuit relays milk pump e Machine which are connected with a payment system ore cash register The following bugs have been solved e Warning W18 19 22 23 short circuit relays milk pump and short circuit iSteam has been modified Warning W33 after cool down is solved Warning after flowmeter test in the diagnostic program is solved Products with price 0 00 are free of charge in cash system mode Various texts from errors and warnings have been modified 2 Introduction modified connector on the brewing valve from the coffee boiler The modified connection at the brewing valve from the coffee boiler will simplify the job of connect and disconnect the pipe The ID code will not change From SN 0112003628 PIN 63192 the Egro ONE will be equipped with the new connector to AI old version new version Egro Coffee Systems AG Page 18 30 08 11 2013 CH 5605 Dottikon Aa EGRO Anienem Egro ONE TECH INFO 3 Introduction new piston shaft on the upper piston from the brewing group The piston shaft fr
25. ilk product e Inthe payment systems if the customer removed the card right after selection no credit was deducted from the card e The correction time for the first milk product after start up e The light system for the cleaning process during startup has been improved Egro Coffee Systems AG Page 11 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO e Inthe diagnostic menu the piston management is revised and the flow meter test is improved e Water shortage form the coffee boiler did not get the warning W33 Time out coffee boiler we had only the warning W7Flowmeter interrupted e The following parameter have been overwritten when uploading backups Reduced Power 3 de Module Type iSteam and Factory settings C Update of SW We recommend to upgrade the software on the machines in the field To update the software on a ONE Keyboard e Copy Sw_C2 00 mhx and ALLM2 00 msg files on the root directory of a USB key e Insert the USB key in the machine select Machine Software and then the file Sw_C2 00 mhx e When the upgrade procedure is over the warning Update Messages will show up e Select Messages without leaving the menu and select the file ALLM2 00 msg e When this step is ready leave the menu remove the USB key and the machine will reboot e On the display you should see the new software version vV2 00 15 10 2010 To update the software on
26. ing time during dose or test of coffee products The Test function of the product is available also into Manager menu Using the copy function name type and register number will not copied from a product to the other product In the products configuration a short cut menu is implemented to product setup grinders The icon Stop button is replaced by the word Stop Brewing cycles and Filter capacity settings is added into first start up Added the Low power energy in case of Self Service mode If backlight is low the products will be activated after the first touch of the screen within 1 second Added a Powder Module management for Egro ONE Touch version Added a Touch calibration protected with factory password The following software bugs are fixed Fixed the milk on the demand bug If the customer slide out with his finger during product delivery from the product button area and then released his finger the milk product will be stopped Fixed the bug of cold water delivery for more than 40 seconds Added the drive of powder module fan during the water test procedure All machines should be updated Machine with software version V1 02 or older must first be updated to V2 00 before upgrading to V3 00 UPGRADE SOFTWARE ONE KEYPAD To update the software on a keyboard machine follow these steps copy Sw_C3 01 mhx ALLM3 00 MSG on the root directory of a USB key insert
27. nd Added a Powder Module management for Egro ONE Touch version Added a Touch calibration protected with factory password The following software bugs are fixed Fixed the milk on the demand bug If the customer slide out with his finger during product delivery from the product button area and then released his finger the milk product will be stopped Fixed the bug of cold water delivery for more than 40 seconds Added the drive of powder module fan during the water test procedure All machines should be updated Machine with software version V1 02 or older must first be updated to V2 00 before upgrading to V3 00 UPGRADE SOFTWARE ONE KEYPAD To update the software on a keyboard machine follow these steps copy Sw_C3 01 mhx ALLM3 00 MSG on the root directory of a USB key insert the USB key in the machine select Machine Software and select the file Sw_C3 01 mhx at the end select Messages and select the file ALLM3 00 MSG when the upgrade procedure is over remove the USB key and the machine will reboot On the display you should see the new software version v3 01 07 06 2012 UPGRADE SOFTWARE ONE TOUCH To update the software and messages file on a touch machine follow these steps check that the machine is updated to v2 00 copy Sw_C3 01_T3 02_M3 00 tar and Sw_C3 01_T3 02_M3 00 md5 on the root directory of a USB key insert the USB key in the machine and wait for the Load
28. ng warning is on the screen This parameter could be turned OFF e Added yyyy mm dd setting in DATE MODE e New menu Grinders under Counters Maintenance with the following parameters o Left Right grinder kg shows the grinded coffee amount in kg for left right grinder o Max kg left right grinder amount of coffee after which the grinder warning is shown o Last reset made left right last reset date and time for left and right grinders counters o Reset counters left right reset left right grinder amount counter e Warnings added Change right left grinder blades If Max Kg Right Left Grinder is set to 0 the warning won t show up e Chinese traditional and Japanese languages added on keyboard machines e Maintenance warning modified The message is now Perform the maintenance xx where xx is the maintenance ticket number increasing every time e When configuring Water products on touch the icon is automatically modified according to Hot water temperature parameter e New Exit button added between Back and Save at the bottom of menu screens This button takes you directly back to the product selection home page e lf there is a brewing in progress Time to home is counted from the end of brewing b The following bugs are fixed e If the machine was running out of coffee beans and the coffee powder warning showed up it was possible that milk was dispensed from a coffee amp m
29. om the upper piston oft eh brewing group is replaced by a harder material The color is white instead of grey From SN 0112003789 PIN 64175 the Egro ONE will be equipped with the piston shaft The ID Nr 36930104 4 Introduction bean slider for bean hoppers The new bean slider for bean hoppers which ensures a more even flow of coffee beans even with the use of greasy beans However the volume of the bean container will be reduced The new bean slider can be order as an option with the machine ore as a retrofit kit Retrofit kit left ID 10705172 Retrofit kit right ID 10705173 Bean hopper standard Bean hopper with slider TI 012 from 29 05 2012 1 Introduction new silent block on the water pump The Introduction of the new silent blocks on the water pump with reduced shore hardness 30 will reduce the vibration and noise behaviour from the coffee machine in function From SN 12004136 PIN 67648 the Egro ONE will be equipped with the new silent blocks The new silent blocks can be retrofitted ID Nr 36322006 2 Introduction of new gasket on the heating element from the steam boiler A new gasket made in a much more resistant and long lasting material Garlock has been introduced on the heating element of the steam boiler in order to increase its lifetime The ID Code from Gasket has change as following ID Code 36201035 From SN 12003833 PIN 65567 the Egro ONE will be equipped with the new gasket Egro Coffee Systems AG
30. on 2 00 acessasternactdicaniinnensiinninssuesauttinewieanmendue iii 11 a ISN Od e O e RR RR E OE RR A 11 W NG TOMO pUSsdrt Dedica 11 C Eae caa E L A E A E AA TA Ta 12 N N sn n RS E E A pecaee 12 HU 918 Fao ap ge bon 0207 0 T ria Lc 12 Software Release V2 01 for Egro ONE 12 I SORWARG VETSIOM 2 01 colino nona iano 13 a SW TOG CARIOUS is sdsecbcwwss cases acdauesniceeisiesnenssauusorsesidenndameueveccovaaesaneuasevuidanhiuedsatsantaseusdanveeterandansiaueteh darian 13 WOO IV Dugsare ella 13 C CO SY A E A E AE n T E T 13 TOE TOW BO E eO a ie Re EATE TIEA A A REATO 14 NEWT Si T ON NE E RE EEE 14 C IRR 14 2 Thef 30 valves uaar ender 14 TOOT OI 2 OT 2 IM ait cranes oe ganeeatterctiees E E E ta 15 Modified bracket on the coffee spout and new guidance of PIPES ii 15 1 The bracket from the coffee spout has been strengthened 15 2 The hose guide for the steam pipe was optimized 15 3 Safety valve and the vacuum valve reversed 16 Egro Coffee Systems AG Page 2 30 08 11 2013 CH 5605 Dottikon 7 E G R O Egro ONE TECH INFO MOTO OMF 0 I 6 pape aa E 16 E OJ oii a s as 4 Ne AEDE a A E E ee ee eon ee 16 2 Fresh water hose with buildin check ValVve 16 3 Cleaning products with unified packihg ii 1 MORO laine 18 1 Software Release V2 02 for Egro ONE Touch Key Pad
31. quipped with the old valves you first have to exchange the whole operator kit and afterwards you can change only the plunger 2 The T 30 valves The advantage of the new valve is the rubber sealing which is modified to increase the live span This new generation of valves will replace the previous valves and can be ordered as spare parts see list below and on the web shop From SN 0112001608 PIN 44323 all machines Egro ONE will be equipped with the new T22 and T30 valves Name td Nr newID NF T22 T30 T30 3 way Operator kit brewing valve 054056 100147 005 Egro Coffee Systems AG Page 14 30 08 11 2013 CH 5605 Dottikon e ui EGR PRESI Egro ONE TECH INFO TI 009 from 26 04 2011 Modified bracket on the coffee spout and new guidance of pipes We are pleased to inform that we modified the introduced in the production a modified bracket on the coffee spout and have a new guidance of the pipes protection 1 The bracket from the coffee spout has been strengthened The bracket from the coffee spout can get loose and breaks out of this To avoid breaking the fixing of the screws has been strengthened In case that the bracket gets is loose you can replace it with the new one ID Nr 10705711 From SN 12001631 PIN 46055 all machines of Egro ONE will be equipped with the new bracket 2 The hose guide for the steam pipe was optimized The hose guide of the steam pipes was optimized to avoid the pipes getting jammed or d
32. raining pipe 00004475 can be too short ID Code 10060605 expansion valve replace ID Code 00055757 New version ID 10060605 Old version ID 00055757 Egro Coffee Systems AG Page 25 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO TI 016 from 06 05 2013 New software We inform you about the software modification on the Egro ONE 1 New Control board Software ONE V 3 03 Basic Software Following software bugs were fixed e W55 Connection problem between fridge and control board solved e The reset from the Drawer counter is now operating correctly e Foamer Head cleaning message disappears after confirmation e Product Type Milk on Demand will be now counted as Type Milk e Automatic reset of maintenance counter in case of changing the values max cycles number or max cycles time solved e Hourly milk rinsing in case of check water tank message now blocked e If the Foamer Head cleaning message appears the correct LED is lightning only Keypad Software Modifikation e The warning W27 Temperature sensor Coffee boiler interrupted will displayed if the signal is interrupted for more than 10 seconds e lf the value coffee ground is set at 0 kg the machine will not ask to empty the coffee drawer e With the opening from the Drawer door all started product will be canceled and rinsing interrupt e The Daily cleaning is finished when the message please empty drawer
33. re copy the file SwRelease_1 01 tar on a USB stick and then insert the stick in the USB slot when the machine is switched on and ready to use Follow the instructions on the display by pressing Software upgrade then select the file SwRelease_1 01 tar and press Update After the software update remove the USB stick and the coffee machine will re start automatically showing the new software version TB SO 388 01 02 2010 SW Version V1 01 25 02 2010 Vocabulary V1 00 CB Boot Version V1 00 SW Version V1 00 17 02 2010 Protocol Version V1 00 In case you need further support please do not hesitate to contact the Egro Customer Support Egro Coffee Systems AG Page 4 30 08 11 2013 CH 5605 Dottikon dia E G R O TI 002 from 30 06 2010 Modifications on Egro ONE Due to the improvement of the new machine Egro ONE there are a number of modifications which we like to inform you about 1 Egro ONE SW Update A new software version of the control board software is available The version V1 01 with the release date of 24 02 10 from the control board software was tested and used in production from mid of April on Corrections were done on the configuration of the payment system in the submission of the prices The software used for certain products the prices of the product which was the last delivered one Machines from s n 450308 on are equipped with this software a Retrofit There is no update of the so
34. s AG Page 12 30 08 11 2013 CH 5605 Dottikon Aa Egro ONE TECH INFO 1 Software Version 2 01 A new software version for the Egro ONE is available which can be downloaded from the Web shop of the Egro homepage The software includes modifications and bug fixes which are listed below Attention The new software release can only be installed on machines running with software V2 00 Machines with SW version 1 02 or below have first to be upgraded to version 2 00 di SW modifications e In programming mode the machine does not need to have credit to perform the brewing test e Inthe cash system mode Coins amp Smart Card the machine offers now Upload Value Card and Reset Value Card e The accounting of queued products is now one by one b The following bugs are fixed e The machine was not operating when using only coins without inserted Smart Card e By rebooting the machine with inserted Smart Card the credit value was doubled e Credit from coins was lost when using Reset Value Card e By programming water products the function dose was not able to interrupt e The brewing management with the function reselection is now more stable e The error lifetime counter will not reset after 32 errors e By performing brewing test the product counters could increase by 255 instead of 1 C Update of SW We recommend to upgrade the software only if the machine is operated with a coin checker and or an
35. s are fixed Counters brewing cycles water lifetime brewings lifetime type lifetime products working now properly A break of 5 seconds between two preselected milk beverages was added to change the cups All the brewing cycles are stopped now if the coffee is missing in a beverage with multiple brewing cycles e g jugs Correction Time setting now works for Milk on Demand as well Graphical errors on both displays are fixed Stop button animation water button function brewing progress bar product button blinking when deleting a queue and fixing of the names of some menu entry Fixed inhibition of water products when W32 is present steam boiler fill timeout Heating of steam boiler is now disabled when in W32 to avoid the risk of overheating Improved warnings and errors management now it is possible to read the warnings when the machine is in Machine not ready Furthermore the start up procedure is not entirely stopped when a warning is present but it goes on by disabling the features involved in the warning The visualization of piston errors was fixed Fixed the machine blocking feature when requested cleanings are not done It could happen that the message Machine blocked was on screen but the machine was not blocked Fixed the pistons test in diagnostic menu the upper piston movement was inverted and the current position of the pistons showed in the diagnostic menu
36. the USB key in the machine select Machine Software and select the file Sw_C3 01 mhx at the end select Messages and select the file ALLM3 00 MSG when the upgrade procedure is over remove the USB key and the machine will reboot On the display you should see the new software version v3 01 07 06 2012 UPGRADE SOFTWARE ONE TOUCH To update the software and messages file on a touch machine follow these steps check that the machine is updated to v2 00 copy Sw_C3 01_T3 02_M3 00 tar and Sw_C3 01_T3 02_M3 00 md5 on the root directory of a USB key insert the USB key in the machine and wait for the Load amp Show screen to appear then select Software upgrade when the update is over leave the menu remove the USB pen and the machine will reboot It will show Update in progress Do not shutdown the machine Egro Coffee Systems AG Page 21 30 08 11 2013 CH 5605 Dottikon Aa E G R O Egro ONE TECH INFO After that it will display the software versions TB SW version V3 02 08 06 2012 Vocabulary V3 00 CB SW Version V3 01 07 06 2012 shop of the Egro homepage The new software contains modification and some bugs have been solved Details are listed below From SN 12004320 PIN the Egro ONE Touch will be equipped with the new software V3 02 and the Egro ONE Key Pad from SN 12004321 with the new software V3 01 d SW modification on Key Pad Touch version The adjustable step of
37. the coffee spout was revised again The bracket from the coffee spout was revised again Production date The bracket was revised on the marked points From production date 07 12 on the bracket is modified If the bracket is lose replace it with the new bracket ID Nr 1075711 Egro Coffee Systems AG Page 24 30 08 11 2013 CH 5605 Dottikon dia EGRO ss COFFEE TECHNOLO Egro ONE TECH INFO TI 015 from 04 03 2013 New spindle motor and new expansions valve We would like to inform you about the following modification on the coffee machine 1 New spindle motor L61 The new spindle motor is less noisy and has an optimized guidance for the spindle Due to the new spindle guidance the gearbox housing has changed For this reason the spindle motor has a new mounting plate Machines from serial nr FN 12005659 pin 83930 are equipped with the new spindle motors In case of failure of the spindle motor L61 must be replaced with the same typ Spindle motor L61 ID Code 34010009 bs a a S S N New version ID 34010009 Old version ID 00055838 2 New expansions valve Since November 2012 a new expansion valve is used The new expansion valve is already used quite a while in Rancilio machines with success This reduces the number of used parts and on top it is less expensive Machines from serial nr FN 12004929 are equipped with the new expansion valve If you retrofit the new valve take attention that the d
38. tick e Added a First coffee function to increase the coffee quantity if the last coffee has been delivered before more than 3 min This is only for coffee type products with following settings pulses lt 100 and lt 10 gr e The ability to access the diagnostic menu during the daily cleaning in case of errors was added e Added anew kind of milk rinsing with pumps purge adjustable from 0 to 3 sec that allows the rinsing of the milk circuit that it is not rinsed during the current milk rinsing This new cycle will run every hour after the last milk rinsing until a milk product delivery e Added the ability to access of diagnostic menu in case of an E13 and E14 errors Piston movement e Added a pause of 5 sec at the end of a milk or coffee amp milk product if there is a powder product in the queue Egro Coffee Systems AG Page 20 30 08 11 2013 CH 5605 Dottikon Aa Egro ONE TECH INFO SW modification only on Touch version If you inserted the USB pen after Installation of the new software on the Egro ONE Touch the manager or technician password is requested The following information are added in the maintenance message perform Maintenance Please Call Technician name Company Phone 1 Phone 2 Technician Menu Counter Maintenance Service Phone Added the Progress bar during the control board software upgrade A new function which counts and displays the brew
39. uch TB SW Version V3 05 03 06 2013 Vocabular V3 01 CB SW Version V3 05 30 05 2013 3 New ONE with 13A From September on ONE will be available as a 13A version Dies version will have a coffee boiler and steam boiler with a 2 5kW heating element 4 New ONE Viewer 3 02 From September on a new version from the ONE Viewer 3 02 is available and can be downloaded in the document area on www ranciliogroup customersupport com TI 018 from 08 11 2013 New Restrictor Ring for Milk systems We are pleased to inform you about the launch of the new restrictor ring and the new sucking nozzle 1 New restrictor ring The current restrictor ring will be replaced ID Nr 00100213 001 will be replaced by ID Nr 38120127 white with restrictors from 0 3 1 0mm The new restrictor ring is available under ID Nr 38120128 black with restrictors from 1 0 2 0mm 2 The sucking nozzle will be replaced ID Nr 00054449 1 6mm will be replaced by ID Nr 10700005 ID Nr 00048487 2 0 mm will be replaced by ID Nr 10700005 The new sucking nozzle is designed to use the black restrictions from the restriction ring ID Nr 38120128 This gives the possibility to customize the desired milk temperature on the Quick Milk version It is as follows restrictions with a big hole increase the flow rate and reduce the milk temperature restrictions with a small hole reduce the flow rate and increase the milk temperature Y lt R w9 L
40. with 2 5 kW heater The new coffee boiler has a internal heating element Because of that the power consumtion could be reduced from 3 0 kW to 2 5 kW with the same performance In addition the water volume was increased by 40 The brewing valve and the bypass valve was udapted to the new boiler The software was udapted and contains a new paramter It will be adjusted in production Machine setup gt Boiler Type gt 2 5 KW Machines from serial no FN 12006558 Pin 92434 on are equipped with the new coffee boiler It s not possible to upgrade an old coffee machine with the new boiler because the frame has been modified 2 New Software ONE V3 05 for Touch Key pad Software Modification e New parameter added for the heating management of the new coffee boiler e The backup file contains now the software version of the coffee machine The new software can be downloaded in the document area on www ranciliogroup customersupport com Important notice Software V3 00 and higher cannot be downgraded Machines with software Version V1 02 or older must be updated first to V 2 00 before you can upgrade to V3 0x Please upgrade the SW according to the technical manual Egro Coffee Systems AG Page 28 30 08 11 2013 CH 5605 Dottikon dia EGRO mirto Egro ONE TECH INFO The following version will be shown after the upgrade on the display or on the screen of the Touch Keypad CB SW Version V3 05 30 05 2013 To
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