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Acer Aspire Switch 11 (SW5-111)

1. 2 icon Item Description 1 Webcam Web camera for video communication 2 Speakers Deliver stereo audio output Downloaded from LpManual com Manuals Your Acer computer tour 9 Bottom view Se 2 icon Item Description Keyboard Connects to the keyboard connector Keybgard hook Estei io ihe keyboard slots Left right views 1 2 j a Icon Item Description Headset Connects to audio devices e g 1 speaker jack speakers headphones or a headset with microphone Downloaded from LpManual com Manuals 10 Your Acer computer tour Icon 2 3 4 5 6 7 8 9 Hom 10 ae 11 a Item Home button Power button Volume control key Microphone Reset pinhole MicroSD card slot Micro USB connector HDMI micro connector USB port DC in jack Information on USB 3 0 Description Press to go directly to the Windows Home screen Press to turn the computer on press again to place the computer in Sleep mode Press and hold to turn the computer off Adjusts the system volume Internal microphone for sound recording Insert a paperclip into the hole to reboot the computer Insert a microSD card into this slot Connects to USB devices A micro USB to USB adapter is needed to connect to USB devices When using a USB port it is recommended to plug in the power adapter N
2. 28 Recovery 4 Click the latest restore point at a time when your system worked correctly click Next then Finish 5 A confirmation window appears click Yes Your system is restored using the restore point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods you may need to reinstall everything to return your system to its factory condition You can recover from either your hard drive or the recovery backup you have created e If you can still run Windows and have not deleted the recovery partition see Recovering from Windows below e If you cannot run Windows your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from a recovery backup on page 31 Recovering from Windows Start Acer Recovery Management e From Start type Recovery and then click Acer Recovery Management in the list of apps Two options are available Restore Factory Settings Reset my PC or Customized Restore Refresh my PC cs Restore Factory Settings Customized Restore Retain User Data Restore Factory Settings deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back th
3. Connecting wirelessly Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the Internet You can also share files other devices and even your Internet connection itself A Warning Using wireless devices while flying in aircraft may be prohibited All wireless devices must be switched off before boarding an aircraft and during take off as they may be dangerous to the operation of the aircraft disrupt communications and even be illegal You may turn on your computer s wireless devices only when informed that it is safe to do so by the cabin crew Your computer s wireless connection is turned on by default and Windows will detect and display a list of available networks during setup Select your network and enter the password if required Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off You can use the network management options to turn your wireless network on off or control what is shared over the network From the Start screen start typing wireless then select Connect to a network or Change Wi Fi settings Otherwise open Internet Explorer and follow the instructions Note Please refer to your Internet Service Provider ISP or router documentation for details on connecting to the Internet Downloaded from LpManua
4. I turned on the power but the computer does not start or boot up Look at the power indicator e If itis not lit no power is being supplied to the computer Check the following e If you are using on the battery it may be low and unable to power the computer Connect the AC adapter to recharge the battery pack e Make sure that the AC adapter is properly plugged into the computer and to the power outlet e If itis lit check the following e Is adisc in the optical drive Remove it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system e Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press lt Ctrl gt lt Alt gt lt Del gt to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the display back on three things might be the cause The brightness level might be too low Press lt Fn gt lt p gt increase to adjust the brightness level e The display device might be set to an external monitor Press the display toggle hotkey lt Fn gt lt F5 gt to toggle the display back to the computer e If the power LED is flashing the computer may be in Sleep or Hibernate mode Press and release the power button to resume No audio is heard from the computer Check the following D
5. 2 Click the toggle next to Bluetooth to enable disable it 3 Your computer will automatically start searching for devices as well as make itself visible to other devices Downloaded from LpManual com Manuals 36 Using a Bluetooth connection 4 Tap the device you wish to add from the list of discovered devices and tap Pair A code displays on your computer which should match the code displayed on your device Select Yes Then accept the pairing from your device Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234 Consult your device s user manual for more information Downloaded from LpManual com Manuals Keeping your computer and data safe er In this section you will find e How to secure your computer e Setting passwords e What you need to prepare when you re traveling How to get the most out of your battery Downloaded from LpManual com Manuals 38 BIOS utility BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer s BIOS Your computer is already properly configured and optimized and you do not normally need to run this utility However if you encounter configuration problems you may need to run it To acti
6. Recovering your system To recover your system 1 Perform minor fixes If only one or two items of software or hardware have stopped working correctly the problem may be solved by reinstalling the software or the device drivers To reinstall software and drivers that were pre installed at the factory see Reinstalling drivers and applications on page 25 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Returning to an earlier system snapshot on page 27 3 Reset your operating system If nothing else has solved the problem and you want to reset your system but keep your user information see Returning your system to its factory condition on page 28 4 Reset your system to its factory condition If nothing else has solved the problem and you want to reset your system to factory condition see Returning your system to its factory condition on page 28 Downloaded from LpManual com Manuals Recovery 25 Reinstalling drivers and applications As a troubleshooting step you may need to reinstall the applications and device drivers that came pre installed on your computer from the factory You can reinstall using
7. Recovery 23 may use either a USB storage drive or if your computer features a DVD recorder one or more blank recordable DVDs 1 From Start type Recovery and then click Acer Recovery Management in the list of apps GO Customized Restore Retain User Data 4282 _ Reinstat Drivers or applications 2 Click Create Drivers and Applications Backup Plug in the USB drive or insert a blank DVD into the optical drive then click Next e If you are using a USB drive make sure your USB drive has enough capacity before continuing e If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs 3 Click Start to copy files You will be shown the backup progress on the screen 4 Follow the process until it completes e If you are using optical discs the drive ejects each disc as it completes burning it Remove the disc from the drive and mark it Downloaded from LpManual com Manuals 24 Recovery with a permanent marker If multiple discs are required insert a new disc when prompted then click OK Continue until the process is complete e If you are using a USB drive unplug the drive and label it clearly Important Write a unique descriptive label on each backup such as Drivers and Applications Backup Make sure you keep the backup in a safe place that you will remember
8. pre installed Windows operating system Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible In certain situations a full recovery will require a USB recovery backup Creating a recovery backup To reinstall from a USB storage drive you must first create a recovery backup The recovery backup includes the entire original contents of your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will restore your computer to the same state as when you purchased it while giving you an option to retain all settings and personal data Note Since the recovery backup requires at least 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger Downloaded from LpManual com Manuals Recovery 21 1 From Start type Recovery and then click Acer Recovery Management in the list of apps Restore Factory Settings yur computer to its factory default status luired NOTE All data on drive C will be GD Customized Restore Retain User Data EE Reinsan Drivers or applications 2 Click Create Factory Default Backup The Recovery Drive window opens ery drive to help troubleshoot problems with your PC even if it can t start If ry partition you can also copy it to the recovery drive so you can use ilCopy the recovery partition from the PC to
9. share files peripheral devices such as a printer and an Internet connection You can set up a LAN using wired technologies such as Ethernet or wireless technologies such as Wi Fi or Bluetooth Wireless networks A wireless LAN or WLAN is a wireless local area network which may link two or more computers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an Internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components of a wireless LAN To set up your Wireless network at home you need to have the following Access point router Access points routers are two way transceivers that broadcast data into the surrounding environment Access points act as a mediator between wired and wireless network Most routers have a built in DSL modem that will allow you access to a high speed DSL internet connection The ISP Internet Service Provider you have chosen normally supplies a modem router with the subscription to their services Read carefully the docume
10. should appear when you are in an area requesting you to login or provide other sensitive data Another sign that you have a secure connection is the small lock icon in the bottom of your web browser usually the right hand corner Downloaded from LpManual com Manuals Internet and online security 75 e Pay attention to privacy policies on Web sites and in software It is important to understand how an organization might collect and use your personal information before you share it with them e Guard your email address Spammers and phishers sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim Responding to these messages or even downloading images ensures you will be added to their lists for more of the same messages in the future Also be careful when posting your email address online in newsgroups blogs or online communities Online offers that look too good to be true usually are The old saying there s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and contests that you ve surprisingly won without entering are the enticing hooks used by companies to grab your attention While you may not directly pay for the software or service with money the free software or service you asked for may have been bundled with advertising software
11. supply and a power 2 Save all necessary files outlet are 3 Resume work available Turn off the computer if you want to recharge the battery rapidly The AC adapter 1 Save all necessary files ora power outlet 2 Close all applications is unavailable 3 Turn off the computer Downloaded from LpManual com Manuals Ports and connectors er In this section you will find Information on the ports and connectors fitted to your computer Downloaded from LpManual com Manuals Memory card reader 47 MEMORY CARD READER Connectivity options Your computer has a card reader and other ports jacks that allow you to connect peripheral devices to your computer For instructions on how to connect different external devices to the computer read the following section Memory card reader Memory cards are used in a wide selection of digital cameras PDAs MP3 players and mobile phones Inserting a memory card 1 Align the card so that the connector points towards the port with the connectors facing down 2 Carefully slide the card into the port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wi
12. that it knows are safe and blocking bad traffic such as attacks from ever reaching your computer Downloaded from LpManual com Manuals Internet and online security 73 The next line of defense many times is your antivirus software which monitors all online activities such as email messages and Web browsing and protects an individual from viruses worms Trojan horse and other types of malicious programs Your antivirus and antispyware software should be configured to update itself and it should do so every time you connect to the Internet Integrated security suites such as McAfee Internet Security Suite which combine firewall antivirus antispyware with other features such as antispam and parental controls have become popular as they offer all the security software needed for online protection in a single package Many people find using a comprehensive security suite an attractive alternative to installing configuring and updating several different types of security software A complete version of McAfee Internet Security Suite is pre installed on your Acer system It includes a free trial subscription to protection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated The following tips can
13. updates for your computer and install them automatically These updates include security patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and anti spyware software Downloaded from LpManual com Manuals
14. video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality HDMI Micro delivers the same high quality playback as standard HDMI with a slimmer connector ideal for use in slim and light notebooks and tablet computers Cai NY An HDMI Micro to HDMI adapter is included with certain models Note Downloaded from LpManual com Manuals Universal Serial Bus USB 51 UNIVERSAL SERIAL Bus USB The USB port is a high speed port which allows you to connect USB peripherals such as a mouse an external keyboard additional storage external hard disks or any other compatible device Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it supports You can also charge devices such as tablets smartphones or other devices through a USB port Some USB 3 0 ports support charging devices when the computer is in Hibernate or turned off Addi
15. COMPUTE oieri aaa Turning your computer off Taking care of your computer Taking care of your AC adapter Cleaning and servicing ccceeeeeeees Your Acer computer tour Computer Front view Information on USB 3 0 LED Indicators Keyboard Keyboard front view Keyboard right view ae Attaching and detaching the keyboard 13 Using the keyboard 15 Lock keys and embedded numeric keypad Hotkeys Touchpad 18 Touchpad basics cccceeeeeeeeeeeees 18 Touchpad gestures 18 Recovery 20 Creating a recovery backup 0 20 Creating a drivers and applications backup ss5 fica sees neinean bases 22 Recovering your systeM ce 24 Reinstalling drivers and applications 25 Returning to an earlier system snapshot 27 Returning your system to its factory condition Recovering from Windows Recovering from a recovery backup Connecting to the Internet Connecting wirelessly Connecting to a wireless LAN Using a Bluetooth connection 35 Enabling and disabling Bluetooth 35 Enable Bluetooth and add a device 35 BIOS utility 38 Boot SEQUENCE ccceeseeeeeeeeeteeeees 38 Downloaded from LpManual com Manuals Setting passwords cceeeeeeeeeees 38 Securing your computer 39 Using passwords Entering passwords Power management 41 Saving pOWETF ccccceteeteeeteeteeee
16. In this section you will find Useful information on caring for your computer and your health e Where to find the power button ports and connectors e Tips and tricks for using the touchpad and keyboard e How to create recovery backups e Guidelines for connecting to a network and using Bluetooth Information on using Acer s bundled software Downloaded from LpManual com Manuals First things first 5 FIRST THINGS FIRST We would like to thank you for making this Acer computer your choice for meeting your mobile computing needs Your guides To help you use your Acer computer we have designed a set of guides First off the Setup Guide helps you get started with setting up your computer The Quick Guide introduces you to the basic features and functions of your new computer For more on how your computer can help you to be more productive please refer to the User s Manual This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for your computer It is available from the desktop double click the Help icon and click User s Manual in the menu that opens Basic care and tips for using your computer Turning your computer off To turn the power off do any of the following e Use the Windows shutdown command Press the Windows key lt C gt click Settings gt Power th
17. You will need to have a Microsoft ID to purchase and download apps from Store can t find apps like Notepad and Paint Where are they Swipe the right hand edge of the screen inwards and tap Search type the name of the app you would like to open using the pop up keyboard Alternatively open All apps and scroll to Windows Accessories to see the list of legacy programs Can use more than one app at a time 1 Tap on a tile to open an app from the Start screen 2 Return to the Start screen and repeat the process 3 Swipe right from the left edge of the screen to display the last app that was opened 4 Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously Up to three apps may be displayed via three columns at the same time Can show my desktop apps first Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check List desktop apps first in the Apps view when it s sorted by category Downloaded from LpManual com Manuals Frequently asked questions 63 What is a Microsoft ID account A Microsoft account is an email address and password that you use to sign in to Windows You can use any email address but it is best if you choose the one you already use to communicate with friends and sig
18. acer explore beyond limits Aspire Switch 11 User s Manual Downloaded from LpManual com Manuals Da 2014 All Rights Reserved Aspire Switch 11 Covers SW5 171P SW5 171 SW5 111P SW5 111 This revision July 2014 Regulatory model number SW5 171P SW5 171 P1HBC SW5 111P SW5 111 P1JBC Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID There are three great reasons for you to get an Acer ID e Build Your Own Cloud with Acer BYOC Get the latest offers and product information e Register your device for warranty service For more information please visit the AcerCloud website www acer com byoc start Important This manual contains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual Model number Serial number Date of purchase Place of purchase Downloaded from LpManual com Manuals Table of contents 3 TABLE OF CONTENTS First things first 5 Your guides 10 eeeeeeeeeteeeeeeeeeeeeeeeeenees 5 Basic care and tips for using your
19. adware that tracks your behavior and displays unwanted advertisements You may have to divulge personal information or purchase something else in order to claim your supposed content winnings If an offer looks so good it s hard to believe ask for someone else s opinion read the fine print or even better simply ignore it Review bank and credit card statements regularly The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted One of the easiest ways to get the tip off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary Additionally many banks and services use fraud prevention systems that call out unusual purchasing behavior i e if you live in Texas and all of the sudden start buying refrigerators in Budapest In order to confirm these out of the ordinary purchases they might call you and ask you to confirm them Don t take these calls lightly this is your hint Downloaded from LpManual com Manuals 76 Internet and online security that something bad may have happened and you should take necessary action Protect your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you have an active Internet connection Windows can check for important
20. ata will be erased It is important to back up all data files before using this option Before performing a restore operation please check the BIOS settings 1 Check to see if Acer disk to disk recovery is enabled or not Downloaded from LpManual com Manuals 56 Frequently asked questions 2 Make sure the D2D Recovery setting in Main is Enabled 3 Exit the BIOS utility and save changes The system will reboot Note To activate the BIOS utility press lt F2 gt when you see the Acer logo during boot up For more information see Recovering your system on page 24 Requesting service International Travelers Warranty ITW Your computer is backed by an International Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer and contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you call Please have the following information available when you call Acer for online service and please be at your compute
21. dates One of the best ways to keep attackers away from your computer is to apply patches and other software fixes when they become available By regularly updating your computer you block attackers from being able to take advantage of software flaws vulnerabilities that they could otherwise use to break into your system While keeping your computer up to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to discourage less determined attackers so they will give up and look for a more vulnerable computer elsewhere More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember to check for the latest software Taking advantage of auto update features in your software is a great start toward keeping yourself safe online Protect your computer with security software Several types of security software are necessary for basic online security Security software essentials include firewall and antivirus programs A firewall is usually your computer s first line of defense it controls who and what can communicate with your computer online You could think of a firewall as a sort of policeman that watches all the data attempting to flow in and out of your computer on the Internet allowing communications
22. e Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Important Do not forget your Supervisor Password If you forget your password please get in touch with your dealer or an authorized service center Entering passwords When a password is set a password prompt appears in the center of the display screen e When the Supervisor Password is set a prompt appears when you enter the BIOS utility e Type the Supervisor Password and press lt Enter gt to access the BIOS utility If you enter the password incorrectly a warning message appears Try again and press lt Enter gt e When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Downloaded from LpManual com Manuals 40 Securing your computer e Type the User Password and press lt Enter gt to use the computer If you enter the password incorrectly a warning message appears Try again and press lt Enter gt Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again Downloaded from LpManual com Manuals Power management 41 POWER MANAGEMENT This computer has a built in power management unit that monitors system activ
23. e alarm will only sound if your computer is awake at the set time Where are my apps Swipe the right hand edge of the screen inwards and tap Search type the name of the app you would like to open using the pop up keyboard Results will be displayed on the left hand side of the screen To view the complete list of apps swipe upwards from the bottom of the screen and tap All apps How do make an app appear on Start If you re in All apps and you want to make an app appear on Start Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Tap Pin to Start from the menu that appears at the bottom of the screen How do I remove a tile from Start Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Tap the tile s you wish to remove and tap Unpin from Start from the Downloaded from LpManual com Manuals 62 Frequently asked questions menu that appears at the bottom of the screen How do I make an app appear on my taskbar If you re in All apps and you want to make an app appear on the taskbar tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Select Pin to taskbar from the menu that appears at the bottom of the screen How do install apps You can download Windows Store apps from Store
24. either your hard drive or the backup you have created e Other applications If you need to reinstall software that did not come pre installed on your computer you need to follow that software s installation instructions e New device drivers If you need to reinstall device drivers that did not come pre installed on your computer follow the instructions provided with the device If you are reinstalling using Windows and the recovery information stored on your computer 1 From Start type Recovery and then click Acer Recovery Management in the list of apps task you want to perform Please DO NOT Restore Factory Settings 2 Click Reinstall Drivers or Applications Downloaded from LpManual com Manuals 26 Recovery 3 You should see the Contents section of the Acer Resource Center O O O o O O C Images for reference only 4 Click the install icon for the item you want to install then follow the onscreen instructions to complete the installation Repeat this step for each item you want to reinstall If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port e If you inserted a DVD wait for Acer Resource Center to start If Acer Resource Center does not start automatically press the Windows key lt E gt then double click on the optical drive icon e If you a
25. em up now See Restore Factory Settings with Acer Recovery Management on page 29 Customized Restore will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from Downloaded from LpManual com Manuals Recovery 29 the Windows Store See Customized Restore with Acer Recovery Management on page 30 Restore Factory Settings with Acer Recovery Management 1 Click Restore Factory Settings fe Acer Recovery Management Welcome to Acer Recovery Management D0 NOT mputer to its factory default status A NOTE All data on drive C will be GD customized Restore Retain User Data 422 _ Reinstan Drivers or Applications Important Restore Factory Settings will erase all files on your hard drive 2 The Reset your PC window opens Reset your PC Here s what will happen All your personal files and apps will be removed Your PC settings will be changed back to their defaults Images for reference only 3 Click Next then choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are comp
26. en click Shut Down If you need to power down the computer for a short while but don t want to completely shut it down you can put it into Hibernate by pressing the power button Downloaded from LpManual com Manuals 6 First things first You can also put the computer in sleep mode by pressing the sleep hotkey lt Fn gt lt F4 gt Note If you cannot power off the computer normally press and hold the power button for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care of it Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 35 C 95 F e Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture e Do not spill water or any liquid on the computer Do not subject the computer to heavy shock or vibration Do not expose the computer to dust or dirt e Never place objects on top of the computer Do not slam the computer display when you close it Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device e Do n
27. er normally only one option is available 4 Choose to keep any changes to the hard drive a lf you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes select No b To restore your computer to Factory Settings select Yes 5 Choose how to erase your files a Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 6 Click Reset 7 After the recovery has finished you can start using your computer by repeating the first start process Refresh your PC from the recovery backup 1 The Refresh your PC window opens Refresh your PC 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Click Refresh 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes Downloaded from LpManual com Manuals 34 Connecting to the Internet CONNECTING TO THE INTERNET This chapter includes basic information on types of connections and getting connected to the Internet For detailed information please refer to Network connections on page 68
28. eteeeees 41 Battery pack 43 Battery characteristics 0 c ceee 43 Charging the battery eects 43 Optimizing battery life Checking the battery leve 45 Battery low warning ccesceeeeeeeeeteees 45 Memory card reader 47 Connectivity OptionS eeeeeeeee 47 Video and audio connectors 49 HDMI Micro 50 Universal Serial Bus USB 51 Micro USB 52 Frequently asked questions 54 Requesting service i 56 Tips and hints for using Windows 8 1 57 How do get to Start n What are Charms uo eee eee 57 Can boot directly to the desktop 58 How do jump between apps How do I turn off my computer How do I unlock my computer 58 How do set the alarm ee 60 Where are my apps 61 What is a Microsoft ID account 63 How do add a favorite to Internet Explorer 06 How do check for Windows updates Where can get more information a Troubleshooting ceccceeeeeeeeeeees Troubleshooting tips cceeeeeeeeeeeeee Error messages Internet and online security 66 First steps on the net 66 Protecting your computer 66 Choose an Internet Service Provider 66 Network connections 0 ccceeeeeeeeeeeees 68 Surf the Neth ccccsccctecsscccseescsnneceescenescceies 70 SO CU FLY Gisseceese a shee 70 Getting started
29. eup no one can access your data without entering the correct from sleep anyone can access your data because the computer isn t Al Control Panelitems gt Power Options System Settings Shutdown settings C Turn on fast startup recommended p you ershrofdown Restart isn t affected Learn More ViSleep Show in Power menu Hibernate Show in Power menu lock Show in account picture menu 7 Select Save changes Downloaded from LpManual com Manuals Battery pack 43 BATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter Your computer supports charge in use enabling you to recharge the battery while you continue to operate the computer However recharging with the computer turned off significantly reduces charge time The battery will come in handy when you travel or during a power failure Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet You can continue to operate your computer on AC power while your battery is charging However charging the battery with the computer turned off significantly reduces charge time Note You are advised to charge the battery before retiring for the day Charging the battery overnight before traveling enables you to start the next day witha fully charged batte
30. ghtness lt Fn gt lt gt down lt Fn gt lt a gt Volume up lt Fn gt lt v gt Volume down Downloaded from LpManual com Manuals Using the keyboard 17 Description Decreases the screen brightness Increases the sound volume Decreases the sound volume 18 Touchpad TOUCHPAD Touchpad basics The touchpad controls the arrow or cursor on the screen As you i slide your finger across the touchpad the cursor will follow this movement Note The touchpad is sensitive to finger movement the lighter the touch the better the response Please keep the touchpad and your fingers dry and clean The cursor is controlled by some basic gestures e Single finger slide Slide a finger across the touchpad to x move the cursor ty e Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click e Single finger press in the bottom right corner Press the bottom right corner of the touchpad to perform a right click In the Start screen this will toggle the app commands in most apps this will open a 2 context menu related to the selected item Drag Press and hold the bottom left corner of the touchpad or tap twice anywhere on the touchtap then slide a second finger across the touchpad to select all i
31. groups Yes you can Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen You will see Name group appear above unnamed groups You can give the group s a name and arrange the tiles within the groups to suit your needs Downloaded from LpManual com Manuals 60 Frequently asked questions Can make tiles bigger or smaller Swipe upwards from bottom of the screen and tap Customize tap the tile s you wish to resize and tap Resize Select a size from the menu that appears How do I close an app Swipe the window downwards from the top to the bottom of the screen You need to swipe the window past the half way point of the screen Can change the screen resolution Swipe the right hand edge of the screen inwards and tap Search tap the text box to open the onscreen keyboard and start typing Control Panel to display the results tap Control Panel gt Adjust screen resolution How do I set the alarm Your computer can act as an alarm clock Start typing Alarms to search for the Alarms app 1 Set the time using the sliders on the left hand side of the screen 2 Select AM or PM 3 Choose which days the alarm should go off 4 Select the notification Downloaded from LpManual com Manuals Frequently asked questions 61 5 Save the alarm by tapping the Save icon in the upper right hand corner Delete Save Note Th
32. help make your online experiences secure e Selecting a password that cannot be easily guessed is the first step toward keeping passwords secure and out of the wrong hands Strong passwords have eight characters or more and use a combination of letters numbers and symbols e g Avoid using any of the following as your password your login name anything based on your personal information such as your last name and words that can be found in the dictionary especially password Try to select especially strong unique passwords for protecting activities like online banking e Keep your passwords in a safe place and try not to use the same password for every service you use online e Change passwords on a regular basis at least every 90 days This can limit the damage caused by someone who has already gained access to your account If you notice something suspicious with one Downloaded from LpManual com Manuals 74 Internet and online security of your online accounts one of the first steps you can take is to change your password Protect your personal information Exercise caution when sharing personal information such as your name home address phone number and email address online To take advantage of many online services you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods Since not divulging any personal information is rarely possible the foll
33. help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program designed to prevent unauthorized access to or from a private network It acts as a shield to protect your Internet connection from unwanted connections some of which may attempt to take control of your computer to install or re distribute viruses or malicious programs Each connection to your computer is monitored programs that attempt to receive information without your permission are detected and the firewall will display an alert You can then decide if you will allow the connection if the connection is to a program you are currently using then normally you Downloaded from LpManual com Manuals 72 Internet and online security would allow it i e a game connecting to a multi player server or an encyclopaedia making a content update How to protect your computer Cybercrime prevention can be straight forward when armed with a little technical advice and common sense many attacks can be avoided In general online criminals are trying to make their money as quickly and easily as possible The more difficult you make their job the more likely they are to leave you alone and move on to an easier target The tips below provide basic information on how you can prevent online fraud Keep your computer current with the latest patches and up
34. ity System activity refers to any activity involving one or more of the following devices keyboard mouse hard disk peripherals connected to the computer and video memory If no activity is detected for a period of time the computer stops some or all of these devices in order to conserve energy Saving power Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup Note If Fast startup is off your computer will take longer to start from Sleep Your computer will also not start if it receives an instruction to start over a network Wake on LAN 1 Open the desktop 2 Click Power Options in the Notification area ao 3 Select More Power Options Balanced O Power saver 4 Select Choose what the power buttons do Downloaded from LpManual com Manuals 42 Power management 5 Select Change settings that are currently unavailable t B Al Control Panelitems Power Options System Settings buttons and turn on password protection settings that you want for your computer The changes you make to the settings on this Power and sleep buttons and lid settings J oree eener E EN When I close the lid Sleep Password protection on wak
35. l com Manuals Using a Bluetooth connection 35 USING A BLUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices Bluetooth enabled devices include computers cell phones tablets wireless headsets and keyboards To use Bluetooth you must ensure the following 1 Bluetooth is enabled on both devices 2 Your devices are paired or connected Enabling and disabling Bluetooth The Bluetooth adapter must be enabled on both devices For your computer this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Note Please check your devices owner s manual to determine how to turn on its Bluetooth adapter Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them Bluetooth on your computer is disabled by default To enable your computer s Bluetooth adapter do the following 1 Open the Charms and select Settings gt Change PC Settings gt PC and devices gt Bluetooth or press the Windows key lt W gt and then type Wireless in the results click on Bluetooth settings
36. letely removed 4 Click Reset Downloaded from LpManual com Manuals 30 Recovery 5 The recovery process begins by restarting your computer then continues by copying files to your hard drive 6 After the recovery has finished you can start using your computer by repeating the first start process Recovering from the hard drive during startup 1 Turn on your computer and press lt Alt gt lt F10 gt during startup A screen appears asking you to choose the keyboard layout 2 Several options are now presented Click Troubleshoot 3 Click either Refresh your PC or Reset your PC Note Refresh your PC enables you to restore your computer to the default factory condition with files intact Reset your PC completely removes all your files and resets your computer to factory settings 4 Click Next The process will take several minutes Customized Restore with Acer Recovery Management 1 Click Customized Restore Retain User Data Welcome to Acer Recovery Management Acer Recovery Management enables you to restore your system To begin select the task you want to perform Please DO NOT remove the USB device while proceeding Restore Factory senn as es Sei stores your computer tt factory default status A uired NOTE All data on drive C will be GAA customized Restore Retain User Data 42 Reinsan Drivers or applications Make a backup before you restore Recommended Create Factory Default Back
37. mily about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the Internet you may need additional software or a special box that connects to your phone line Connection types Depending on your computer model your location and your communication needs you have several ways to connect to the Internet Dial up Some computers include a telephone dial up modem connector This allows you to connect to the Internet using your telephone line With a dial up connection you cannot use the modem and the telephone simultaneously on a single phone line This type of connection is recommended only if you have limited use of the Downloaded from LpManual com Manuals Internet and online security 67 Internet as the connection speed is low and connection time is typically charged per hour DSL e g ADSL DSL Digital Subscriber Line is an always on connection that runs over the phone line As DSL and phone do not use the same frequencies you can use your telephone at the same time you are connected to the Internet this requires a micro filter on each telephone socket to avoid interference To be eligible for DSL you must be located near an DSL equipped phone exchange service is sometimes unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable Internet connectio
38. n As the connection is always on it is generally charged at fixed monthly rates Note E A DSL connection requires an appropriate modem A modem is usually provided by the ISP when you register Many of these modems include an router that provides network and Wi Fi access Cable A cable connection provides fast and always on Internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network A 3G connection allows you to use cellular networks such as those used by a mobile phone to connect to the Internet while away from home The socket for a SIM card may be built in to your computer or may require an external device such as a USB modem or even an appropriately equipped mobile phone Note If your computer includes a SIM card slot you require a compatible SIM card and a contract with a cellular provider Before using the 3G features check with your service provider to see if any additional charges will be incurred especially roaming charges Downloaded from LpManual com Manuals 68 Internet and online security Network connections A LAN Local Area Network is a group of computers for example within an office building or home that share a common communications line and resources When you set up a network you can
39. n in to your favorite websites When you sign in to your PC with a Microsoft account you ll connect your PC to the people files and devices you care about Do I need one You do not need a Microsoft ID to use Windows 8 1 but it makes life easier because you can sync data across different machines you sign in to using a Microsoft ID How do I get one If you ve already installed Windows 8 1 and didn t sign in with a Microsoft account or you don t have a Microsoft account and want to get one swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt Accounts gt Connect to a Microsoft account and follow the onscreen instructions How do add a favorite to Internet Explorer Internet Explorer 10 doesn t have traditional favorites instead you can pin shortcuts to Start Once you have the page open swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen Tap Pin to Start How do I check for Windows updates Swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt Update amp recovery gt Windows Update Tap Check now Where can I get more information For more information please visit the following pages e Windows 8 and 8 1 tutorials www acer com windows8 tutorial e Support FAQs support acer com Downloaded from LpManual com Manuals 64 Frequently asked questions Troubleshooting This chapter shows y
40. nctions such as sharing content turning off your PC or changing settings How do I access the charms Swipe the right hand edge of the screen inwards Downloaded from LpManual com Manuals 58 Frequently asked questions Can boot directly to the desktop Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check Go to the desktop instead of Start when sign in How do I jump between apps Swipe the left hand edge of the screen inwards to cycle through apps that are currently running How do turn off my computer Swipe the right hand edge of the screen inwards tap Settings gt Power and select the action you d like to take Can just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but not be disturbed by notifications 1 Swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt Search amp apps gt Notifications 2 Move the Quiet hours slider to On and select times to start and stop disabling notifications How do unlock my computer Swipe the lock screen upwards and tap a user account icon to unlock the computer If your account has a password set you will need to enter the password to continue Tap and hold the preview icon t
41. nd an embedded numeric keypad separate cursor lock Windows function and special keys Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off Lock key Description When Caps Lock is on all alphabetic characters typed are in uppercase When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator Num Lock complete with the arithmetic operators and lt Fn gt lt F11 gt Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad When Scroll Lock is on the screen moves one line up Scroll Lock or down when you press the up or down arrow keys lt Fn gt lt F12 gt respectively Scroll Lock does not work with some applications Caps Lock The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Desired access Num Lock on Num Lock off Number keys on Type numbers in a normal embedded keypad manner Cursor control keys Hold lt Shift gt while using Hold lt Fn gt while on embedded using cursor control cursor control keys keypad keys Hold lt Fn gt while typing Main keyboard letters on embedded Type the letters in a keys keypad normal manner Downloaded from LpManual com Manual
42. ntation supplied with your Access Downloaded from LpManual com Manuals Internet and online security 69 point router for detailed setup instructions Network cable RJ45 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of cable may also be used to connect peripheral devices to the access point Wireless adapter An internal wireless adapter is normally already installed in your a computer A button or controls in Windows allow you to activate i or deactivate the adapter Diagram of a working network 1 Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button that turns the network connection on or off If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control what is shared over the network with the network management options Press the Windows key sg W type HomeGroup and then click on HomeGroup A Warning Using wireless devices while flying in aircraft is prohibited Switch off all devices before boarding an aircraft they may be dangerous to the operation of the aircraft disrupt communications and even be illegal Downloaded from LpManual com Manuals 70 Internet and
43. o see the characters you ve entered to ensure the password is correct Downloaded from LpManual com Manuals Frequently asked questions 59 Can personalize the Lock screen You can personalize the lock screen with a different image to run a slideshow of images or to show you quick status and notifications to suit your personal needs To change the background swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt PC and devices gt Lock screen From here you can e Select a background image for the lock screen e Turn the Slide show on or off e Select lock screen apps How do I set up the lock screen slideshow 1 Swipe the right hand edge of the screen inwards and tap Settings gt Change PC settings gt PC and devices gt Lock screen 2 Move the slider to On and select if the slideshow should be played while the computer is running on battery power 3 Tap Add a folder and open the folder you wish to use your Pictures folder will open by default Tap Use this folder gt OK 4 You can see the list of folders under Add a folder Select a folder name and tap Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles Tap and hold a tile to select it then drag it to the place on Start that you want it to appear Other tiles will be moved to accommodate the tile in its new location Can arrange tiles in
44. omputer is powered off and the monitor power switch is turned off 2 Attach the video cable to the monitor port on the computer Secure the cable connection with the screws provided 3 Connect the monitor power cable and plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer 2 Note To access the display controls press the Windows key gg W type Display and then click on Display Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port disables the built in speakers Use the microphone port to connect an external microphone for mono recording plugging in an external microphone disables the built in microphone Note Some computers have a single combo port that allows you to use single pin headsets with a built in microphone These headsets are most commonly used with smartphones Downloaded from LpManual com Manuals 50 HDMI Micro HDMI Micro HDMI High Definition Multimedia Interface is a high quality digital audio video interface HDMI allows you to connect any compatible digital audio
45. online security Surf the Net To surf the Internet you need a program called an Internet browser Internet Explorer provides an easy and secure web browsing experience As soon as you have your Internet access installed and you are connected from Start click the Internet Explorer tile or the icon located on the desktop and take your Internet experience to a new level Acer website To get you started why not visit our website www acer com Acer is dedicated to provide you with on going personalied support Check out our Support section to get help tailored to your needs www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Security You are probably eager to explore everything the Internet has to offer In order for you to be safe online Acer has pre installed McAfee Internet Security Suite on your computer McAfee Internet Security Suite runs quietly in the background to block today s complex threats and protect your identity when you shop bank or browse online McAfee Internet Security Suite blocks online identity theft detects and eliminates spyware removes viruses and Internet worms protects against hackers Definitions What is a virus Malicious software typically called viruses are programs designed to infect and damage computers Most viruses are transmitted over the Internet emails or malicious Web sites A typical
46. ot step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from foot traffic e When unplugging the power cord do not pull on the cord itself but pull on the plug e The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a Downloaded from LpManual com Manuals First things first 7 single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not use liquid or aerosol cleaners If either of the following occurs e The computer has been dropped or the body has been damaged e The computer does not operate normally Frequently asked questions on page 54 Downloaded from LpManual com Manuals 8 Your Acer computer tour YOUR ACER COMPUTER TOUR After setting up your device as illustrated in the Setup Guide let us show you around your new Acer computer You can enter information into your new computer via the touchscreen Computer Your device has two components the computer and the keyboard The following set of images will describe all of these The views are labeled as if you are holding the computer with the screen towards you and the camera at the top Front view
47. ote For SW5 111P SW5 111 models only Supports high definition digital video connections Connects to USB devices Note For SW5 171P SW5 171 models only Connects to an AC adapter e USB 3 0 compatible ports are blue e Compatible with USB 3 0 and earlier devices For optimal performance use USB 3 0 certified devices Defined by the USB 3 0 specification SuperSpeed USB Downloaded from LpManual com Manuals Your Acer computer tour 11 LED Indicators LEDcolor State Description Blue Steady The computer is fully charged and plugged in Amber Steady The computer is charging and plugged in ap The battery is critically low or ANDAT BlNKING abnormal battery situation Off The computer is off Keyboard Keyboard front view 1 JOC aa jeleliealealealealeleleiaicle JE Te Ps jG i T UUO 2 eres NENE G mg E E ji a ac LJ BRE 3 l o 0 Icon Item Description 1 Keyboard hooks Fasten to the comp
48. ou how to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer yourself contact your dealer or authorized service center for assistance Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems If the system reports an error message or an error symptom occurs see Error messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum Contact your dealer or an authorized service error center Insert a system bootable disk then press lt Enter gt to reboot Press lt F2 gt during POST to enter the BIOS utility then press Exit in the BIOS utility to Disk boot failure Equipment configuration error reboot Han dek O eror Contact your dealer or an authorized service center Hard disk 0 Contact your dealer or an authorized service extended type error center Contact your dealer or an authorized service I O parity error cente Downloaded from LpManual com Man
49. owing list contains some advice for how to share personal information safely online e Keep an eye out for phony email messages Things that indicate a message may be fraudulent are misspellings poor grammar odd phrasing Web site addresses with strange extensions Web site addresses that are entirely numbers where there are normally words and anything else out of the ordinary Additionally phishing messages will often tell you that you have to act quickly to keep your account open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait e Don t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on the links in these messages as they make take you to fraudulent malicious Web sites e Steer clear of fraudulent Web sites used to steal personal information When visiting a Web site type the address URL directly into the Web browser rather than following a link within an email or instant message Fraudsters often forge these links to make them look convincing A shopping banking or any other Web site where sensitive information should have an S after the letters http i e https www yourbank com not http www yourbank com The s stands for secure and
50. ownloaded from LpManual com Manuals Frequently asked questions 55 e The volume may be muted Look at the volume control speaker icon in the taskbar If it is crossed out click the icon and deselect the Mute all option e The volume level may be too low Check the volume from the volume control speaker icon in the taskbar You can also use the volume control buttons to adjust the volume e If headphones earphones or external speakers are connected to the headphone jack on the computer the internal speakers automatically turn off The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work Check the following Make sure that the printer is connected to a power outlet and that it is turned on e Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer want to restore my computer to its original settings Note If your system is the multilingual version the operating system and language you choose when you first turn on the system will be the only option for future recovery operations This recovery process helps you restore the C drive with the original software content that is installed when you purchased your computer A Warning Your C drive will be reformatted and all d
51. ows starts from the recovery backup instead of the normal startup process 6 Select your keyboard type 7 Select Troubleshoot and then choose the type of recovery to use a Click Advanced then System Restore to start Microsoft System Restore Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again b Click Reset your PC to start the reset process Reset your PC deletes everything on your hard drive then reinstalls Windows and all software and drivers that were pre installed on your system If you can access important files on your hard drive back them up now See Reset your PC from the recovery backup below c Click Refresh your PC to start the refresh process Refresh your PC will attempt to retain your files user data but will reinstall all software and drivers Software installed since you purchased your PC will be removed except software installed from the Windows Store See Refresh your PC from the recovery backup on page 33 Reset your PC from the recovery backup Important Reset your PC will erase all files on your hard drive 1 The Reset your PC window opens Reset your PC Images for reference only Downloaded from LpManual com Manuals Recovery 33 2 Click Next 3 Select the operating system to recov
52. r when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase Downloaded from LpManual com Manuals Frequently asked questions 57 Tips and hints for using Windows 8 1 We know this is a new operating system that will take some getting used to so we ve created a few pointers to help you get started How do get to Start Press the Windows key tap the Start button on the desktop taskbar or swipe the right hand edge of the screen inwards and tap the Start charm Where s the Start button The Start button will appear in the desktop taskbar Tapping it will open Start where you can launch apps How do I see all of my apps Swipe upwards from the bottom of Start Can make the All apps view the default for Start Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check Show the Apps view automatically when I go to Start What are Charms Charms allow you to perform useful fu
53. re than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the charge recharge cycle and improving recharging efficiency You are advised to follow the suggestions set out below e Use AC power whenever possible reserving battery for mobile use e Remove accessories that are not being used e g a USB disk drive as they can continue to draw power e Store your PC in a cool dry place The recommended temperature is 10 C 50 F to 30 C 86 F Higher temperatures cause the battery to self discharge faster e Excessive recharging decreases the battery life e Look after your AC adapter and battery Downloaded from LpManual com Manuals Battery pack 45 Checking the battery level The power meter indicates the current battery level Rest the cursor over the battery power icon on the taskbar to see the battery s present charge level Battery low warning When using battery power pay attention to the power meter Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down When the battery low warning appears the recommended course of action depends on your situation Situation Recommended Action 1 Plug the AC adapter into the computer and The AC adapter then connect to the main power
54. re using a USB drive press the Windows key lt E gt then double click on the drive that contains the backup Double click on ResourceCenter Downloaded from LpManual com Manuals Recovery 27 2 You should see the Contents section of the Acer Resource Center O A O A O O Images for reference only 3 Click the install icon for the item you want to install then follow the onscreen prompts to complete the installation Repeat this step for each item you want to reinstall Returning to an earlier system snapshot Microsoft System Restore periodically takes a snapshot of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Note For more information about using Microsoft System Restore from Start type Help and then click Help and Support in the list of apps Type Windows system restore in the Search Help box then press Enter Returning to a restore point 1 From Start type Control Panel and then click Control Panel in the list of apps 2 Click System and Security gt Action Center then click Recovery at the bottom of the window 3 Click Open System Restore then Next Downloaded from LpManual com Manuals
55. ry Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully charge the battery 2 Turn on the computer and complete setting up the operating system 3 Disconnect the AC adapter 4 Operate the computer using battery power 5 Reconnect the AC adapter and fully charge the battery again Downloaded from LpManual com Manuals 44 Battery pack Follow these steps again until the battery has been charged and discharged three times Use this conditioning process for all new batteries or if a battery hasn t been used for a long time A Warning Do not expose battery packs to temperatures below 0 C 32 F or above 45 C 113 F Extreme temperatures may adversely affect the battery pack The battery conditioning process ensures your battery accepts the maximum possible charge Failure to follow this procedure will prevent you from obtaining the maximum battery charge and will also shorten the effective lifespan of the battery In addition the useful lifespan of the battery is adversely affected by the following usage patterns Using the computer on constant AC power e Not discharging and recharging the battery to its extremes as described above e Frequent use the more you use the battery the faster it will reach the end of its effective life An embedded battery has a life span of mo
56. s 16 Using the keyboard Hotkeys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness and volume output To activate hotkeys press and hold the lt Fn gt key before pressing the other key in the hotkey combination Hotkey Icon Function lt Fn gt lt F3 gt p Airplane mode lt Fn gt lt F4 gt Z Sleep lt Fn gt lt F5 gt cis Display toggle lt Fn gt lt F6 gt Display off lt Fn gt lt F6 gt seni lt Fn gt lt F7 gt ow eae lt Fn gt lt F8 gt W Speaker toggle lt Fn gt lt F11 gt ae Number Lock lt Fn gt lt F12 gt Scroll Lock lt Fn gt lt p gt i Brightness up Downloaded from LpManual com Manuals Description Turns on off the computer s network devices Network devices vary by configuration Puts the computer in Sleep mode Switches display output between the display screen external monitor if connected and both Turns the display screen backlight off to save power Press any key to return Note For SW5 171P SW5 171 models only Puts the computer in Connected standby mode Press any key to return Note For SW5 111P SW5 111 models only Turns the built in touchpad on and off Turns the speakers on and off Turns the embedded numeric keypad on or off Turns Scroll Lock on or off Increases the screen brightness Hotkey Icon Function ke Bri
57. sh to use a program to access the contents of the card Select an option here if it is appropriate otherwise select Cancel If the card contains no files or unknown files a window will open showing the contents of the card SD SDHC and SDXC cards Different types of SD cards cover different capacities while using the same overall design SD cards contain up to 4 GB SDHC cards contain up to 32 GB and SDXC cards can contain up to 2048 GB Downloaded from LpManual com Manuals 48 Memory card reader 2 TB Your computer provides an SDHC or SDXC compatible card reader Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type Removing a card from a memory card reader 1 Click on Show hidden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the Ora iaka al hain name of the device 4 Wait until a Safe to Remove A Eject SD Card Hardware message is displayed EE n y AM 7 4 2012 5 Remove the card Downloaded from LpManual com Manuals Video and audio connectors 49 VIDEO AND AUDIO CONNECTORS Connect to a monitor with a VGA or DVI port the type of connection supported depends on your computers configuration The appropriate cable is usually included with the monitor Follow these steps to connect an monitor to your computer 1 Check that the c
58. tems in an area Touchpad gestures Windows 8 1 and many applications support touchpad gestures that use one or more fingers is Support for touchpad gestures depends on the active application Downloaded from LpManual com Manuals Touchpad 19 This allows you to control applications with a few simple gestures such as e Swipe in from edge Access Windows tools by swiping into the center of the touchpad from the right or left edge e Swipe in from right Toggle the charms e Swipe in from left Switch to the previous app e Two finger slide Swiftly scroll through web pages ft documents and playlists by placing two fingers on the touchpad and moving both in any direction e Two finger pinch Zoom in and out of photos maps and q documents with a simple finger and thumb gesture Downloaded from LpManual com Manuals 20 Recovery RECOVERY If you are having trouble with your computer and the frequently asked questions see Frequently asked questions on page 68 do not help you can recover your computer i e return it to an earlier state This section describes the recovery tools available on your computer Acer provides Acer Recovery Management which allows you to create a recovery backup a drivers and applications backup and to start recovery options either using Windows tools or the recovery backup Note Acer Recovery Management is only available with a
59. the recovery drivel Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next Downloaded from LpManual com Manuals 22 Recovery e Since the recovery backup requires at least 16 GB of storage after formatting it is recommended to use a USB drive with a capacity of 32 GB or larger Recovery Drive Select the USB flash drive The drive must be able to hold at least 16 GB and everything on the drive will be deleted Avai ilable drive s EA External drive 1 4 You will be shown the backup progress on the screen 5 Follow the process until it completes 6 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive and label it clearly Important Write a unique descriptive label on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you Downloaded from LpManual com Manuals
60. tionally you can use a USB hub to connect multiple devices to a single USB port Y Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject lt device gt to tell the operating system to stop using the device before removing it Failure to do this may result in data loss or damage to your peripheral Downloaded from LpManual com Manuals 52 Micro USB Micro USB The USB Universal Serial Bus port is a high speed serial bus which allows you to connect USB peripherals without taking up system resources The Micro USB port provides a compact port that is compatible with USB 2 0 devices Note A Micro USB to USB adapter is needed to connect to USB devices that use a full sized connector The adapter is only included with some models If your computer is not supplied with one you will need to purchase one separately Downloaded from LpManual com Manuals Got a question In this section you will find e Frequently asked questions e Tips for using Windows 8 1 e Troubleshooting information e How to protect yourself while online e Where to find Acer service center contact information Downloaded from LpManual com Manuals 54 Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer Easy solutions are provided for each one
61. uals Frequently asked questions 65 Error messages Corrective action Keyboard error orno Contact your dealer or an authorized service keyboard connected center Keyboard interface Contact your dealer or an authorized service error center Memory size Press lt F2 gt during POST to enter the BIOS ry utility then press Exit in the BIOS utility to mismatch reboot If you still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Downloaded from LpManual com Manuals 66 Internet and online security INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet see Security on page 70 A comprehensive Internet security program is offered when you first start your computer You should activate this protection as soon as possible certainly before you connect to the Internet Choose an Internet Service Provider Using the Internet has become a natural part of daily computing Just a few simple steps can connect you to a vast collection of knowledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and fa
62. up J este Drivers and Applications Back Downloaded from LpManual com Manuals Recovery 31 2 The Refresh your PC window opens Refresh your PC Images for reference only 3 Click Next then Refresh 4 The recovery process begins by restarting your computer then continues by copying files to your hard drive This process takes about 30 minutes Recovering from a recovery backup To recover from a recovery backup on a USB drive 1 Find your recovery backup 2 lf your computer does not have a built in keyboard make sure a keyboard is attached to your computer 3 Plug in the USB drive and turn on your computer 4 If it is not already enabled you must enable the F12 Boot Menu a Press lt F2 gt when starting your computer b Use the left or right arrow keys to select the Main menu c Press the down key until F12 Boot Menu is selected press lt F5 gt to change this setting to Enabled d Use the left or right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Save Changes and Exit or Exit Saving Changes and press Enter Select OK or Yes to confirm f Your computer will restart 5 During startup press lt F12 gt to open the boot menu The boot menu allows you to select which device to start from select the USB drive a Use your arrow keys to select USB Device then press Enter Downloaded from LpManual com Manuals 32 Recovery b Wind
63. uter 2 Keyboard For entering data into your computer Downloaded from LpManual com Manuals 12 Your Acer computer tour Icon Item Description Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surface to perform a left click a be Press down firmly on the lower right corner to perform a right click Swipe the right hand edge of the touchpad inward to access the charms 4 Keyboard Connects to the computer connector Keyboard right view Hd Icon Item Description 1 e amp t USB port Connects to USB devices Downloaded from LpManual com Manuals Your Acer computer tour 13 Attaching and detaching the keyboard The Acer Smart Hinge makes attaching and detaching the keyboard fast and easy Attach the computer with the keyboard by aligning the keyboard hooks and the keyboard hook slots to function as a laptop Ensure the computer clicks into place Downloaded from LpManual com Manuals 14 Your Acer computer tour Detach the computer from the keyboard by lifting one corner to release it from the keyboard to function as a tablet You can also attach the computer to the keyboard facing outwards as a display Ensure the computer clicks into place Downloaded from LpManual com Manuals Using the keyboard 15 USING THE KEYBOARD The keyboard has full sized keys a
64. vate the BIOS utility press lt F2 gt during the POST while the computer logo is being displayed To activate the BIOS utility in tablet mode press and hold the power button and the volume up button for five seconds Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of the screen Find Password on boot and use the lt F5 gt and lt F6 gt keys to enable this feature Downloaded from LpManual com Manuals Securing your computer 39 SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of Learn how to protect and take care of your computer Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data e Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this password to gain access to the BIOS utility See Setting passwords on page 48 e User Password secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security e Password on Boot secures your computer against unauthorized us
65. virus will replicate and pass itself undetected to multiple computers Other forms of nuisance such as Trojan horses worms or spam can infect your Downloaded from LpManual com Manuals Internet and online security 71 computer in various ways using up resources or clogging up a network Note Acer guarantees that your computer was 100 virus free at the time of purchase and does not cover damages due to viruses What is spyware Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet often without you knowing it Once it has infected your computer it can snoop on your browsing activity collect personal information cause pop up ads to appear or even change the configuration of your computer Spyware consumes resources on your computer it can slow down your Internet connection or entire computer system and even cause crashes Spyware is sometimes used by unscrupulous companies to monitor and track the sites you visit on the Internet so as to determine your web surfing habits and display targeted pop up ads on your screen However some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To

Acer Aspire Switch 11 (SW5-111)

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