TM-T20II-i User`s Manual - Epson America, Inc.
Contents
1. IPA Thermal head 16 English Troubleshooting Power LED does not light Check whether the AC adapter is correctly connected lt 2 Connecting the AC Adapter on page 10 Error LEDis on L Check whether the roll paper cover is correctly closed If the Paper LED is on check whether the roll paper is correctly installed and any roll paper remains F Installing Replacing the Roll Paper on page 15 Error LED is flashing L Check whether paper is jammed If it is jammed remove it Paper is jammed on page 17 Printing stops if the thermal head overheats and resumes automatically when it cools L For other cases turn the printer off and after 10 seconds turn it back on Paper is jammed A Z cAUTION Do not touch the thermal head because it can be very hot after printing Thermal head When paper is jammed never pull out the paper forcibly Open the roll paper cover F Opening the roll paper cover on page 13 and then remove the jammed paper 17 English The roll paper cover will not open When the autocutter blade is locked the roll paper cover will not open Follow the steps below to return the autocutter blade to the normal position 1 Turn off the printer Turning Power On Off on page 13 2 Open the cutter c2. paper width see Technical Reference Guide 2 500 mA at maximum for one port 800 mA at maximum for total of the two ports 3 Available when the PHP function is enabled For information on how to setup PHP environment see TM i Series PHP Setup Manual Be sure to use a micro SD card with the wear leveling function 4 Be sure to use a safety standards applied power source that meets the following specifications Rated output M267A 24 V 2 0 to 10 0A M267D 24 V 1 5 to 10 0 A Maximum output 240 VA or less 5 The current varies depending on the model number Use the label on the product to identify the model number and check the current for your printer EPSON MODEL M267A EPSON MODEL M267D 6 Reference data In case of using the Epson power supply PS 180 Model M159B 7 Based on Epson operating conditions 19 English Appendix Downloading Software and Manuals The latest versions of SDK utilities and manuals can be downloaded from one of the following URLs For customers in North America go to the following web site http www epsonexpert com For customers in other countries go to the following web site http download epson biz com service pos Open Source Software License This product uses open source software in addition to Epson proprietary software For information of the open source software used in this product see the following URL http xxx xxx xxx xxx
3. EPSON EXCEED YOUR VISION TM T200 1 User s Manual Important Safety Information page 2 Part Names and Functions 0000 page 4 DOPOD 5c Gc4 EEE E EEEa iA page 6 Basic Operations ccc cece cece ceeeee page 13 Installing Replacing the Roll Paper page 15 CAG ANWING 6425 c4 94a EEE E E page 16 Troubleshooting cc cece ee eeeees page 17 Specifications v4 50 riskine Er EEE page 19 APPENA cas care iTr rita NEn e wanes ANNE page 20 M00076101EN English Important Safety Information This manual presents important information intended to ensure safe and effective use of this product Read this manual carefully and store it in an accessible location For information on development of a system with this product and setup see also Technical Reference Guide You can access Technical Reference Guide from the included Manual CD Key to Symbols The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product A WARNING Warnings must be observed carefully to avoid serious bodily injury A CAUTION Cautions must be observed to avoid minor injury to yourself damage to your equipment or loss of data Note Notes have important information and useful tips on the operation of your product Safety Precautions A WARNING Li If this product produces smoke a strange odor
4. ation contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation EPSON is a registered trademark of Seiko Epson Corporation Exceed Your Vision is a registered trademark or trademark of Seiko Epson Corporation All other trademarks are the property of their respective owners and used for identification purpose only Other product and company names used herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies Epson disclaims any and all rights in those marks NOTICE The contents of this manual are subject to change without notice 2014 Seiko Epson Corporation All rights reserved 21
5. d through devices that do have surge protection Otherwise the devices can be damaged by lightning Note Connecting the optional Wireless LAN Cable Set OT WLO1 to the USB port enables the wireless LAN connection While connecting via wireless LAN keep the Ethernet cable unconnected to the printer 11 English Attaching the Power Switch Cover Attaching the enclosed power switch cover prevents inadvertent changing of the power switch and tampering You can turn the power switch on and off by inserting a sharp pointed object in the holes in the power switch cover A waterproof cover for the power switch is also included To detach these covers also use a sharp pointed object Power switch cover Power switch cover Waterproof A WARNING If an accident occurs with the power switch cover attached unplug the AC cable immediately Continued use may lead to fire or electric shock 12 English Basic Operations Turning Power On Off Press the power switch to turn on off the printer Note It takes approximately 30 seconds after the printer is turned on until it is ready for printing Opening the Covers Opening the roll paper cover Pull the cover open lever to open the roll paper cover 13 English Opening the cutter cover Put your fingers in the indents in both sides of the cutter cover and pull it to open it 14 English Installing Replacing the Roll Paper Follow the steps b
6. elow to install replace the roll paper A CAUTION Be sure to use the specified roll paper F Specifications on page 19 1 Open the roll paper cover lt 2 Opening the roll paper cover on page 13 2 Remove the used roll paper core if there is one 3 Insert the roll paper in the correct direction AS ISN y Ly DJ 4 Pull out some paper and close the roll paper cover When the printer power is on the roll paper is automatically cut 15 English Cleaning Cleaning the Printer Case Be sure to turn off the printer and wipe the dirt off the printer case with a dry cloth or a damp cloth A CAUTION Never clean the printer with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rubber Cleaning the Thermal Head To maintain print quality Epson recommends cleaning the thermal head periodically generally every 3 months by following the steps below A NCAUTION L The thermal head can be very hot after printing Be careful not to touch it and to let it cool before you clean it L Do not damage the thermal head by touching it with your fingers or any hard object 1 Turn off the printer Z Turning Power On Off on page 13 2 Open the roll paper cover lt 7 Opening the roll paper cover on page 13 3 Clean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent ethanol or
7. he printer and fix it using the screws removed in Step 2 English Connecting the AC Adapter Follow the steps below to connect the AC adapter 1 Firmly insert the DC connector of the AC adapter all the way into the DC in connector on the printer 2 Firmly insert the connector of the AC cable all the way into the AC inlet on the AC adapter 3 Firmly insert the plug all the way into the grounded wall outlet 4 Set the AC adapter so that its label side is facing down 10 English Connecting External Devices If you connect external devices connect each cable to the port connector on the back of the printer lt 2 Interface on page 5 A CAUTION L When connecting external devices to the USB ports follow the precautions below e Confirm the rated current of the external devices by checking the descriptions on the devices or manuals Connect the external devices only when those total rated current is less than 800 mA Do not use a device whose rated current is unclear e Use UL approved external devices only for North American users L When connecting the USB cables pass the cables through the cable band to prevent them from coming off Cable band L When Ethernet cables are installed outdoors make sure devices without proper surge protection are cushioned by being connecte
8. licenses For xxx xxx xxx xxx in the above URL input your printer s IP address Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipment or medical equipment related to direct medical care etc please make your own judgment on this product s suitability after a full evaluation 20 English Caution No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein While every precaution has been taken in the preparation of this book Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the inform
9. or unusual noise immediately unplug the AC cable and then contact your dealer or an Epson service center for advice Continued use may lead to fire or electric shock L Do not use this product with any voltage other than the specified one Doing so may lead to fire or electric shock L Do not connect the cables in ways other than those specified in the manuals Different connections may cause equipment damage or fire L Do not use this product where inflammable fumes of gasoline benzine thinner or other inflammable liquids may be in the air Doing so may cause an explosion or fire L Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire Li If water or other liquid spills into this product immediately unplug the AC cable and then contact your dealer or an Epson service center for advice Continued use may lead to fire or shock L Do not allow foreign objects to fall into this product Penetration by foreign objects may lead to fire or electric shock L Never attempt to repair this product yourself Improper repair work can be dangerous L Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock English A CAUTION L Do not use this product in locations subject to high humidity or dust levels Excessive humidity and dust may cause paper jams and other problems such as fire or electric shock Li Be sure
10. over F Opening the cutter cover on page 14 3 Turn the knob in the direction of the arrow until you see a triangle in the opening of the frame 4 Close the cutter cover 5 Open the roll paper cover F Opening the roll paper cover on page 13 18 English Specifications Item Printing method Specification Thermal line printing Roll paper dimensions Paper width 79 5 mm 0 5 mm 3 13 0 02 Diameter 83 mm 3 27 maximum Inside diameter of core 12 mm 0 47 Outside diameter of 18 mm 0 71 core Thermal paper type NTP080 80 Interface Ethernet x1 10BASE T 100BASE TX Serial x1 D sub 9 pin male USB host x2 USB 2 0 Type A 5 V 500 mA USB device x1 USB 2 0 High speed Type B micro SD card x1 Drawer kick out x1 Power supply DC 24 V 7 Current consumption M267A 1 8 A at 24 v M267D 1 5A AC power consumption Operating 230 V 50 Hz 29 4 W 115 V 60 Hz 29 5 W Standby 230 V 50 Hz 2 9 W 115 V 60 Hz 2 8 W Temperature Operating 5 to 45 C 41 to 113 F Storage 10 to 50 C 14 to 122 F Humidity Operating 10 to 90 RH Storage 10 to 90 RH Overall dimensions W x D x H 140 mm x 199 mm x 146 mm 5 51 x 7 83 x 5 75 Mass excluding paper and AC adapter Approx 1 6 kg 3 55 Ib 1 58 mm width paper 57 5 0 5 mm is also available For information on how to change
11. ring paper cutting and when using a drawer Affixing tape DF 10 is provided as option Installing the printer vertically Attach the included control panel label for vertical installation and rubber feet on the printer 1 Attaching the control panel label for vertical installation English 1 Attaching the rubber feet Note You can install the printer so that the roll paper cover is upright to the mounting surface using the included wall hanging bracket Follow the steps below 207 mm 8 15 1 Install the wall hanging bracket on the printer and fix it using 2 included screws 2 Attach 2 rubber feet on the printer case and attach 2 rubber feet on the hanging bracket English Hanging the printer on a wall Follow the steps below to hang the printer on the wall A CAUTION L To fix the printer securely install printer on a wall made of wood concrete or metal The thickness of the wall should be 10 mm 0 4 or more LI Be sure to use metallic screws L The screws on the wall side must have a pull out strength of 150 N 15 3 kgf or more 1 Install 2 screws screw diameter 4 mm 0 16 head diameter 7 to 9 mm 0 28 to 0 35 in the wall at an interval of 80 mm 3 15 Make sure the length of the screw s body in the wall is 10 mm 0 39 or more and the length outside the wall is 3 to 4 mm 0 12 to 0 16 English 3 Install the wall hanging bracket on t
12. to set this product on a firm stable horizontal surface The product may break or cause injury if it falls L Do not stand on or place heavy objects on top of this product Equipment may fall or collapse causing breakage and possible injury L The print head can be very hot during and immediately after printing If you need to touch it such as for cleaning wait until it cools down Touching it before that may cause burns L Do not connect a telephone line to the drawer kick connector of this product The telephone line or product may become damaged L To ensure safety unplug this product before leaving it for an extended period Caution Labels The caution label on the product indicates the following precautions A Z CAUTION Do not touch the thermal head because it can be very hot after printing A CAUTION When connecting external devices to the USB ports follow the precautions below L Confirm the rated current of the external devices by checking the descriptions on the devices or manuals Connect the external devices only when those total rated current is less than 800 mA Do not use a device whose rated current is unclear L Use UL approved external devices only for North American users English Part Names and Functions Roll paper cover Control panel Cover open lever Power switch Roll paper cover Open this cover to install replace the roll paper Manual cutter Use this cutter when yo
13. u cut the roll paper manually Cutter cover Open this cover to unlock the autocutter blade when the roll paper cover does not open due to a paper jam Paper is jammed on page 17 Power switch Use this switch to turn on or off the printer Cover open lever Use this lever to open the roll paper cover Control panel Power LED This LED is on when the printer is on Error LED This LED indicates an error 7 Error LED is on on page 17 or Error LED is flashing on page 17 Paper LED This LED is on when the paper is out This LED flashes when the printer is in standby Feed button This button feeds paper English Interface All the ports and connectors are located on the back of the printer Ls rer kick out Serial port connector Ethernet port micro SD card slot Qo connector USB host ports USB device port English Setup Installing the Printer Install the printer horizontally on a flat surface If you want to install the printer vertically be sure to attach the included control panel label for vertical installation and rubber feet lt 3 Installing the printer vertically on page 6 Also you can hang it on a wall using the included accessories lt 2 Hanging the printer on a wall on page 8 lt Horizontal installation gt lt Vertical installation gt Note Take measures to prevent the printer from moving by vibration du
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