APS CareConnection® Web Application User`s Manual
Contents
1. a Confirm New Password Submit Cancel Figure 2 6 lf your password is changed successfully then you will see a message box informing you of that fact as seen in figure 2 7 Microsoft Internet Explorer AN Password has been changed successfully Figure 2 7 lf your password did not change successfully then you will see a screen like this one with a message explaining why the failure occurred In this case the failure occurred because the new password was too short Aroia parepat are pirea missing or invalid oy Passion Aoi be al eaa 6 oharachars heim C hange Password gonm You can change your user eer below Aftar you chara your password ETE you will ae on to the system using the new password Old Password fd Mew Password Confirm New Password submii Cancel Figure 2 8 Password Convention e Users passwords must contain at least one numeric digit 1 2 3 4 5 6 7 8 9 0 e The password cannot be less than six 6 characters or more than ten 10 characters in length e The users actual login name cannot be contained within the password as a string e g if your login name is joeuser2 then your password cannot be joeuser2 jyoeuser2iam lamjoeuser2 Of imjoeuser23 e Please do not use obvious names or dates as your password Avoid birthdates pet s name street name etc Expiring Passwords To enhance security your APS CareConnection login password is set to ex2. and Federal Reporting Data Choose your download option FA Request Data Federal Reporting Data Figure 4 4 After the appropriate search dates and download options have been chosen click the download button You will then have the choice to open or save a zip file containing all of the information created in the APS system between the two dates chosen This zip file will be password protected using the password you are currently using to open response files The files will be named according to the type of data you are downloading The format of the file will be a pipe delimited txt file with the fields in the same order as seen on the data element definition pdf files found on the APS website at http www apshealthcare com V Ending your session When finished log out by clicking the Logout button as shown in Figure 5 1 APS CareChoonmectio n OSearch Request QNew Request Options QHelp GQLogout Figure 5 1 19
3. Figure 3 1 You may search for the Consumer s Referral by entering any individual search field or combination of fields to locate the desired Referral You must enter at least one data field before clicking the Search button Figure 3 2 below illustrates the resulting referral page after clicking Search Note the Create Request button to the right of each detail line which is explained on the following page aa 67 EL HY ff BG OSNS Referral Search Search Request Q New Request QOptions QHelp Logout Socially Necessary Services Referrals SEARCH RESULTS FACTS FACTS Control FACTS Provider Consumer Date of Referral Number Number Name Birth Submit Date FACTS Client Number Referral Case Number Loo0000011 Looo000001 Loo0og00001 Loooo000001 Loo0000001 Loo0000001 LOOGOOOOO01 Looo00o0001 ioonil Loo0000001 000000011 Looooo0o02 Looooo0oo02 Looo000002 Loooooooo2 Looooooo02 Loooooooo2 Logo000002 Loooooooo2 Looooo0o02 eeeeee2 22225 feeeee2e22ed feeeeeeee225 ffeeeee eee 26 feeeeeteeee ffereereceeu feeeeeeeeeed f e eee2e210 fef eeeee2211 epereereeele S000000011 OO030015400 OO30015400 oO030015400 OO30015400 OO30015400 OOS0015400 oO030015400 OO30015400 0030015400 Sahoo 4run 12 12 1978 Sahoo 4runPM2 K 0770571971 Sahoo 4runPM2 K 0770571971 Sahoo 4runPM2 K 07705 1971 Sahoo GrunPM 2 K 07705 1971 Sah
4. File link This will take you to the list of new files available to download Clicking on the link will allow you to save the file to a local computer or open the file directly Following file s are available for download Go To Archive Folder B 005 ZIP 030328 001 ZIP Move to Archive Folder Figure 4 2 Once you have downloaded the file you can click the checkbox to the left of any file s you wish to archive then click the Move to Archive Folder button This will help to serve as a reminder of which files have already been reviewed as well as keeping the download file page a manageable size and easy to navigate Files can also be downloaded from the archive folder if you should need to access an older file You can get to the archive folder by clicking the link that reads Go To Archive Folder More detailed information on the contents of response files can be found in the APS CareConnection for Socially Necessary Services Response File manual 18 Downloading a Report As an available feature you have the option to download data to your PC or Server When you click the Download Report link you will be able to download reports on existing data for a span of up to one week Start Date From rmewdah sey Chea fier doarload aphin Figure 4 3 To download the report enter a start and end date and choose the download option Available downloads are APS CareConnection Data PA Request Data
5. is strongly encouraged that user IDs not be shared To add additional web users to your agency an APS Web User Request Form can be obtained by calling 804 343 9663 lf you enter incorrect login information three times in a row you will be locked out and you will see a message informing you of that fact see figure 2 3 If this occurs contact APS Healthcare at 804 343 9663 during normal business hours to have your user account unlocked It is recommended to use the Forgot your password Click HERE link prior to your third failed attempt to login Your User Account Has Been Locked Due to Three Consecutive Login Failures Please Contact APS Healthcare West Virginia at 304 343 9663 Figure 2 3 Changing Your Password To change your password once you log into the system you will see these menu items APS ee ee le fie OSearch Request QONew Request OOptions OHelp OLogout Figure 2 4 lf you hold your mouse over the arrow in front of Options you will see the menu in figure 2 5 Click Change Password Change Password Download File Download Report Figure 2 5 During the Change Password process you are asked to type your old password choose a new password and confirm the new password by typing it again SE e Password X You can change your user password below After you change your password successfully you will bog on to the system using the new password Old Password e Mew Password
6. TAPS HEALTHCARE APS Healthcare Inc West Virginia APS CareConnection for Socially Necessary Services Web Application User s Manual January 2008 Version 2 0 httos careconnectionwv apshealthcare com Table of Contents I Overview Technical Requirements 2 ll The Login Process 3 Changing Your Password i OU 4 Expiring Passwords i isi i i i i a i j j tjtt 6 lll The Data Entry Process 7 Searching for Referrals 7 Create New Request from Referral Web Paget seseseee 8 Searching for Existing Records s s s iaiss 9 Actions Copy for Update amp other 10 Reviewing Service Authorizations and or NOTES _ss si a i i 11 Web Page 2 Entering ASO Services ees 13 Web Page 3 Entering Tier 2 Information 15 Web Page 4 Entering Tier 3 Information 16 After Submission 00 Oe aaaa 17 IV Downloading Data 18 Downloading a Response File eee 18 Downloading A Report 2 2 2222 19 V Ending your Session 19 See the APS Response File Manual for specific information about where to find res ponse files on the APS CareConnection for Socially Necessary Services web application l Overview Technical Requirements Overview The APS CareConnection for Socially Necessary Services Web Application will allow users to submit APS CareConnection Requests for Serv
7. ated By lddhhomes su Create Date ARETO amrddiyyyy Ubhzatan Management Manager Phone Staf Mame Eo Phone eoo J E p Consumer Intormatian Consumer ID FACTS Client Number A007 FACTS Referral Case Mumber 1 O00000017 Request Date immidd Case Status 7 First Name Middle Name Last Name Date of Birth 12 12 1975 trm ddfyyyy Gender Current County of Residence lt Child s Current Living Arrangement DHHR County of Jurisdiction Greenbrier Consumer Referral Source Waiver Recipient i 4 Coverage Information Medicaid Coverage es Medical Card Number 4000000001 1 E Service Plan Summar Indicate the areas that best describe the problems addressed on the consumer s current service plan Service Plan Summary One lf you have already entered data for a consumer you may access that information by searching for the existing record Begin your consumer search by first selecting the correct data set by clicking on the appropriate radio button e at the top of the screen Figure 3 3 below depicts selecting the Social APS CareConnection data set Note If you or your agency provide Socially Necessary services only you will only see Social CareConnection at the top of the screen and will not need to select it OSearch Request ONew Request OOptions QOHelp OLogout SEARCH C APS C Federal Reporting Data Social CareConnection CareConnection amp F 7 Enter data for any field which you
8. ated in figure 3 13 Save save amp Goto Next Page gt gt submit APS Record ID 182 Status New Current Page 3 Goto Page 124 ier 2 Information Consumer Name Jane Coe Consumer ID 111111111 Family amp Children s Tracking System FACTS Client ID 03988888888 Last Grade Completed Number of Days Absent Due to Behavior in the past 90 Days JI I Is Child Protective Services or Youth Services involved with this case Consumer Legal Status Guardianship Description Is the youth at risk of losing his her current living arrangement Permanency Plan Permanency Concurrent Petitions Filed Court Ordered Multi Disciplinary Team Involvement Multi Disciplinary Team Date immidd y yyy Figure 3 13 Fill in these and subsequent sections on this web page by typing in the appropriate data and utilizing drop boxes where available as before Remember to reference the APS CareConnection for Socially Necessary Services Instructions and Definitions manual for comprehensive definitions to each data field Notice the Page Navigation keys in the upper right hand corner of the screen illustrated above Figure 3 13 Current Page indicates the page you are on To transfer to another page simply click the desired page number in the Go to Page list e g clicking the 1 would take you directly to Page 1 lf the previous web page web page 2 Service Details contained the m
9. d Upon completing the fields on this page click the Submit button at the bottom of this page to submit the APS CareConnection for Socially Necessary Services and the associated service requests After Submission After the records have been submitted a disclaimer reminding you that the authorization of services does not guarantee that claims will be paid appears This can be seen in Figure 3 15 DISCLAIMER Authorization of Services does not guarantee claims payment Claims payment is subject to the terms and imitations of the Benefit Plan DK Cancel Figure 3 15 Once the user has agreed that the disclaimer has been read by clicking the OK button a printable version of the record will be made available by clicking the link that reads View Printable Version of Registration Clicking OK will allow the user to continue on DISCLAIMER Thank You for Submitting Your Registration Yiew Printable Yersion of Registration Figure 3 16 17 IV Downloading Data There are two ways to download data from the APS CareConnection Web Application Both of these are accessed by holding your mouse cursor over the Options link in the upper right corner of the page as shown in figure 4 1 Change Password eConnection Download File z Download Report OSearch Request QNew Request QoOptions Serge G Figure 4 1 Downloading a Response File To download a response file click the Download
10. data required This will be explicitly displayed highlighted in red on your PC web page in the bottom section of the web page as illustrated in figure 3 9 Following are examples of the possible messages figures 3 10 3 11 and 3 12 13 Service s Requested require Registration Level Data which has been completed You may submit from this Page Figure 3 10 Service s Requested require Tier 2 Level Data You must complete Page 3 and may submit from that Pa Figure 3 11 Service s Requested require Tier 3 Level Data You must complete through Page 4 and may submit trom that Pa Figure 3 12 If you want to delete any records from the Service Details table clicking the associated icon in the delete column will allow you to delete a Service Detail record To change any information in one of the request records click the associated pencil icon under the Edit column header which will display the data in the data entry section correct the data and once again click Save Service These icons are depicted in Figure 3 9 in the bottom right section Once all of the desired services are in the table exactly as you want them click Submit or save Go to Next Page gt gt as instructed in the message 14 The third page of the APS CareConnection for Socially Necessary Services provides data entry for additional consumer data categorized as Tier 2 Information The first half of this page is illustr
11. ed column headers e g Staff Name Status Create Date Update Date Consumer Name Consumer DOB will sort the list in ascending order based on the information in that column Please note the icons in the right most column indicating the available actions you may take on a given record The first is the Print icon the small picture of a printer under the Print column Clicking on this icon will take you to a printable version of the record At the top of this record you will see two buttons Clicking the Print this Report button will automatically print the full report Clicking the lt lt Back button will return you to the previous screen The second icon is Copy for Update represented by two overlapping rectangles If you need to Re submit a consumer record to request continuing services or to correct data use the Copy for Update function Clicking this icon will create a new APS CareConnection record for the associated consumer allowing the user to update relevant data This pulls forward the client data that is least likely to have changed demographic information for example and opens the same form that is used for new requests except that more fields are already pre filled i The third icon under the New column is indicating that there is a New Service Referral or remaining Service Referral s which have not yet been submitted for this existing consumer Clicking this icon will create a n
12. essage You must complete through Page 3 and may submit from that page then the Submit button will exist at the bottom of this web page and you may click it upon completing this page If however the message on page 2 stated to complete through Page 4 you will not see the Submit button at the bottom of this page and must click Save Go to Next Page gt gt to advance to web Page 4 15 The fourth and final page of the APS CareConnection for Socially Necessary Services provides data entry for additional consumer data categorized as Tier 3 Information This page is illustrated in figure 3 14 APS Record ID 182 Status Saved Current Page 4 Goto Page 123 ier 3 Information Consumer Name Jane Doe Consumer ID 111111111 Family amp Children s Tracking System FACTS Client ID 03988888888 Employment Status Employment Hours Phillip Roy Symptom Acuit For each symptom behavior enter the acuity exhibited within the last ninety 90 days Hallucination Acuity fo Delusions Acuity o Paranoia Acuity Po Suicidal Acuity ooo Homicidal Acuity Poo Violent Acuity fo Depression Acuity Po Save submit Figure 3 14 Fill in these sections on this web page by typing in the appropriate data and utilizing drop boxes where available as before Remember to reference the APS CareConnection for Socially Necessary Services Instructions and Definitions manual for comprehensive definitions to each data fiel
13. ew APS CareConnection record for the associated consumer allowing the user to submit an authorization request for the new referral This function also pulls forward client data contained in the referral 10 lf you wish to review service related parameters e g Service Start Date End Date Authorization Numbers Care Manager Notes for an individual consumer that has been submitted and processed search for that consumer as previously described Then click on the APS Record ID on the left side of the page as depicted in figure 3 5 which will display Page 1 of the APS CareConnection record APS Provider Staff Name Status Create Update Consumer Consumer Record Id Name aa a Date Date Name DOB Print Copy srog United Summit TEPHANTIE eet HARPER PROCESSED 12 27 2007 12 28 2007 SAHOO ARUN 12 12 1978 a of Figure 3 5 To view service parameters advance to Page 2 by clicking the Next gt gt button at the top of Web Page 1 figure 3 6 OSNS Referral Search QSearch Request QNew Request OOptions QHelp GQLogout APS Record ID 32768 Status PROCESSED Current Page 1 i Go to Page 234 PROYIDER amp CONSUMER DEMOGRAPHIC INFORMATION Consumer Name SAHOG ARUN Consumer ID bob Family amp Children s Tracking System FACTS Client ID 2000000011 Copy For Update Printable Yersion Figure 3 6 Figure 3 7 depicts the result of clicking the Notes icon bottom right of figure 3 7 displaying a message bo
14. ice Prior Authorizations In addition the application will allow a user to retrieve the response files generated by APS processes Technical Requirements 1 You must have a computer with Internet access The registration program supports only Internet Explorer IE 5 0 and higher If you wish to print any forms out you must also be connected to a printer 2 If you are experiencing difficulties logging on or using the program please do the following e Check to confirm that your browser s security settings are set to 128 bit encryption This can be done in your Microsoft Internet Explorer session by clicking Help and then click About Internet Explorer The resulting display will specify the Version of Internet Explorer you are running along with the encryption specification in terms of Cipher Strength e Upgrade your browser to Internet Explorer 5 0 or higher v Warning you must have Windows 98 or higher v To download a free upgrade of IE visit http www microsoft com windows ie downloads ie6 default asp e Reset your Internet security to Medium v Right Click on your IE icon v Choose Properties v Select the Securities tab v Click Default level This application follows Health Care Financing Administration HCFA security regulations and will comply with Health Insurance Portability and Accountability Act HIPAA regulations Consequently there are multiple levels of security For more info
15. mpleted Tou may submit fron shiz ry ye Sm Saad G0 to Mead Page gt gt Suma Figure 3 9 In this section specify the desired service s and relevant service parameters in the appropriate fields Following are definitions of the fields you will enter Service Code ASO Service code click the drop box arrow for list Start Date the date you will begin the service ex 01 18 2008 Agency Transaction ID a number you assign to track this request optional can be blank After entering the data fields click the Save Service button Upon clicking Save Service the service detail line will appear in a table below the entry form and simultaneously the middle section where you entered the data will be cleared More than one service can be requested at the same time if the referral specifies multiple services simply enter the data and click Save service until all desired services are in the Service Details Summary View as depicted in the bottom section of figure 3 9 Note that the data fields FACTS Provider Number and FACTS Control Number are automatically populated by the computer system upon clicking Save Service Clicking the arrow within the Service Code drop box will display one or multiple services which you your agency are authorized to provide The service s you select will dictate the number of web pages required to be completed e g the more intensive the service the more
16. oo 4runPM2 K 0770571971 Sahoo 4runPM2 K 077 0571971 Sahoo 4runPM2 K 07705 1971 Sahoo GrunPM 2 K 07 05 1971 Sahoo 4runPM2 K 0770571971 Figure 3 2 110106 110106 110351 11072 110726 120104 120105 120106 120125 120170 12 27 2007 10 10 2007 10 10 2007 10 10 2007 10 10 2007 10 10 2007 10 10 2007 10 10 2007 10 10 2007 10 10 2007 Create Request Create Request Create Request Create Request Create Request Create Request Create Request Create Request Create Request Create Request Clicking Create Request to the right of the displayed record will direct you into a newly created record with some fields pre filled Continue filling in the appropriate information in the subsequent sections as prompted by the data field labels by simply typing in the relevant data e g Names Phone numbers etc or by clicking on the arrow contained in drop boxes where available and selecting from the resulting list z j F a T j ps FoP J i E i APS ru it H E A P 3 Care Connection Pical hru T n l j j pl Ose fioforcal fon OsSearch Request GNew Request OoOptions Help Logout Save Sawe amp GotoNext Page gt APS Record 1D status Current Page 1 PROVIDER amp CONSUMER DEMOGRAPHIC INFORMATION Consumer Mame Consumer Ok Family amp Children s Tracking System FACTS Client 10 Provider Mame ritad Summit Center Provider Id foooogoget Request Cre
17. or more than 45 days your account will be locked due to inactivity If a valid UserID and Password has been entered the user will be directed to a security screen for entering data to validate the user s identity Upon entering data which matches the information APS WV has on file the user will receive instructions by email for resetting their account lll The Data Entry Process Searching After logging on the first screen that will appear is the search screen This screen will allow users to search for and view consumer records that have already been entered into the system by an authorized user associated wth the provider agency However if a consumer has not yet been entered you must first search for the Referral generated by DHHR for the consumer This can be accomplished by clicking on the SNS Referral Search link at the top left of the screen The resulting screen is illustrated below in Figure 3 1 s i yi r nat APS i Ta l APS CareConnection _ Healthcare WEY 1 i r F OSNS Referral Search Search Request ONew Request QOptions QHelp Logout Search for New Socially Necessary Services Referrals Enter data for any field which you want to use to limit the information displayed If a field is blank then it will not be used to restrict your search FACTS Client FACTS Referral Case Humber ee Number Consumer Last Name SAHOO Consumer First Mame FACTS Control Number
18. pire every forty five days whether you log onto the Web application or not During the login process you may see a message window advising that your password has expired This message box gives you the option to change your password immediately or you can click the Cancel button to exit Behavioral APS CareConnection If your login has expired you will see the message shown in figure 2 9 Microsoft Internet Explorer I Your Usar Password has expired Do you want to change it Figure 2 9 Three days before your user password will expire a message will appear when you log in notifying you that the password will soon expire By clicking OK you will be taken to the change password screen automatically For security reasons when there has been no user activity for fifteen minutes or more the log in session will be automatically closed timed out by the system User activity is any activity that requires a connection with the APS database server This includes saving data searching the data files or retrieving data to view It does not include typing data into the web forms or the actual time spent reading viewing data You Have Been Timed Out and or Not Currently Logged in Please LOGIN Again Figure 2 10 It is extremely important that data entered or modified are saved often because any unsaved data will be lost if your session times out Figure 2 11 Additionally if you have not logged on to your account f
19. r instructional guidelines on navigating through each web page and prowding helpful hints for any unique data elements All dates on the data entry site must be entered in the format mm dd yyyy An error will occur if the full four digit year is not entered Additionally for the convenience of the user date fields will automatically insert the character where appropriate if you denote month and day in two digits e g enter January as 01 and the will appear Please note if you have not Saved on the web site for more than 15 minutes you will be automatically logged out for security reasons If there is any question of how long it has been since you last saved any information please try to Save again before you continue entering When you attempt to save if you are logged out kicked out of the system it will take you back to the login page To avoid an accidental loss of any information you have entered it is recommended that you save often especially if you get a phone call or switch to a different application to read e mail or perform other job duties At the top and bottom of each of the web entry pages you will see two buttons The first will be labeled Save and the second will be labeled Save Go to Next Page gt gt as in figure 3 8 below paven to Next Page gt gt Figure 3 8 Periodically you should click the save button even if you are not finished with the current page
20. rds for the specific client regardless of their name e g Jane Smith marries and is now Jane Jones Searching by Consumer ID would display records showing both names yet are records associated to the same physical person You may search for existing records by utilizing any of the search fields depicted in Figure 3 3 Figure 3 4 shows an example of a successful search OSNS Referral Search QSearch Request ONew Request OOptions QHelp GQLogout APS Provider Create Update Consumer a United Sun Summit SAHOG eaa SAVED 12 18 2007 12 27 2007 ARUNPMI K 07057 1971 United Summit DIFANKAR Center SAMANTA United Summit Center United Summit STEPHANIE Center HARFER United Summit Center Sahoo PROCESSED 12 16 2007 12 19 2007 ArunPM K 12 18 1988 CAROLINE SAVED 12 27 2007 01 05 2008 SAHOO ARUN 12 12 1976 PROCESSED 12 27 2007 12 28 2007 SAHOO ARUN 12712 1978 CAROLINE PROCESSED 12 27 2007 12 26 2007 BSRR TTWO 07 05 1971 United Summit Center United Summit Center SAHOO ARUNAA SAHOO ARUN CAROLINE PROCESSED 01 06 2008 01 06 2008 12 12 1978 ME PROCESSED 01 08 2008 01 08 2008 Figure 3 4 12 12 1978 PELLE Actions From the Search Results screen many functions can be performed Each row shown on the page reflects an individual record Clicking the APS Record ID will open that record If the record s status is SAVED the record will be opened for editing Clicking on any of the underlin
21. rmation on the security of this online application please contact APS Healthcare Inc at 304 343 9663 While using the APS CareConnection website it is very important that you not use your browser s BACK button to navigate Instead you should rely only on the navigation links provided by the website The Login Process Welcome to the APS CareConnection The West Virginia Department of Health and Human Resources Behavioral Healthcare Consumer Information System Please enter your User Id and Password below to log in APS CareConnection Please Login User Id johndoe Password lenseee Forgot your password Click HERE Figure 2 1 Go to the APS CareConnection website at https careconnectionwv apshealthcare com Enter your User ID and Password then click Login button Note that the User ID and Password are case sensitive If this is your first time logging onto APS CareConnection please use the temporary password issued to you by APS Healthcare If you have not received a temporary password please contact APS Healthcare at 304 343 9663 The initial password provided to you is a temporary password The first time you visit APS CareConnection the system will tell you that your password has expired and will prompt you to change your password NOTE User IDs and Passwords are assigned to individuals Those individuals will be held responsible for any action taken by that user ID For this reason it
22. to ensure that the information that has already been keyed into the system will not be lost Upon reaching the bottom of the page click Save Go to Next Page gt gt to continue If you have failed to fill out any required fields or made other errors the system will not allow you to advance to the next page and will highlight the fields in error with the appropriate error message s at the top of the page Correct these fields then again click Save Go to Next Page gt gt When all data fields are correct the web application will advance you to Page 2 12 The second page of the web entry is the Service Details page as illustrated in figure 3 9 This is where you will request the services that you want authorized Fj bi tps sy fee nett es eha cobra _be st resin name 2am 7 t E p l a APS a i fi a i F s cnmarwrtlhlanmnmecnbgitia in Heahhearc To ra a P OSNS Rufurral Search aearch So ONew Request Goptions GHalp rajad Sme Seed Ga to Med Fage 33 Submit Submit ADS Record ID ALT es States SAFED Cunreat Prga F Gote Page J J4 Feryje Details Contgneer Hame SAHOD ARUN Cenramar Oe T Family amp Children s Trackin FACTS Clinmt ID 2000000011 wre al o mm Bwe Semice Gear FACTS Control Agency Transaction it Loe as coe fC E a _ MinBer iD ahh eT TPSENONE 300000001 fo a ae ae m 110110 12a S007 iH IDO OOOOO13 pamar a a a ew sprico s Requested requ Ea gy Gon Level n which Gas been co
23. want to use to limit the information displayed If a field is blank then it will not be used to restrict your search 4PS Record ID Status Date Created i Last Updated mmddyy yy immiddiyyyy Consumer ID Consumer Last Name a Consumer Middle Consumer First Name Tame FACTS Client ID FACTS Case ID Authorization Number search Figure 3 3 You may search for existing records in a variety of ways If you want to display records for ALL of the consumers clients you have entered so far simply click the Search button depicted at the bottom of Figure 3 3 without entering any data into the search fields The results of your search will be shown with up to ten records per page and may consist of multiple pages However if you want to find a specific consumer client you may fill in the Consumer First Name and Consumer Last Name and then click the Search button displaying records for that consumer name only An alternative to searching by name is to search by Consumer ID e g this data field was assigned defined by you at the time you created this consumer s original record and must remain the same for the lifetime you provide services to this specific consumer The Consumer ID search can be particularly meaningful for finding all client records for someone whose name may have changed due to marriage or adoption Searching by Consumer ID would yield ALL reco
24. x containing instructions from the APS Care Manager In this example service code 120310 has been closed not authorized The APS Care Manager is identifying what needs to be corrected and to resubmit This resubmission can be accomplished by closing the Note box by clicking the X at the top right of the box then returning to Page 1 by clicking the 1 under Current Page 2 and then clicking the Copy for Update link depicted in figure 3 6 This link is identical to the Copy for Update Icon previously described You can then make the necessary correction s and resubmit the service request A https ssltestsites apshealthcare com Notes Mic EXTERNAL NOTES Current Page This service can be authorized only after Safety Services have been Goto Page 134 in effect for 30 days Please resubmit with a start date of 8 7 05 s Tracking System ent ID 0U a A Fy Done Si EI E Internet 2 Service Code Auth Auth FACTS FACTS Control 49ency Start Date End Date Status Units RainibGr Provider ID mher Transaction 120450 07 07 2005 08 20 2005 AUTH 120 5193525009 J 120100 07 07 2005 10 04 2005 AUTH 1300 5193525008 O 120310 07 07 2005 CLOSE Figure 3 7 11 Note For comprehensive definitions of each data field refer to the APS CareConnection for Socially Necessary Services Instructions and Definitions manual as it is the intent of this manual to offe
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