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        ST7110-30A Series User Manual
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1.            u u uu a u ul  UT UT 6  1 2 About this Manual                                                 a    NS 6   2  System OW uy uu aa     7  2 1 System Specification                                                            7  2 2  I OIL P I    Tc 8  2 3 Rear           RENTRER 9  2 4 SAS Expander Board LED Indicator Status                       10  2 5 SAS Expansion Board                                                       11  2 6 Drive Plane Board                                                              12  2 7 Fan Controller Board                                                          14   2  System                   LI              NAY A NWR TWU 15  3 4 Safety IRnSHIruCtiOonS                  uU uu Rd             CU O 15  3 2 Recommended Tools                                                           17  3 3 Replacing the Side Ear Brackets                                          18  3 4 Replacing the System                                                          20  3 5 Opening the System                                                             24  3 6 Replacing the System Fans                                                 26  3 7 Replacing the SAS Expander Boards                                   28  3 8 Replacing the Hard Disk Drives                                            30  3 9 Replacing the Power                                                           40  3 10 Replacing the HDD                                                             44  
2.    max 2 phys   Connector physical link 0x0  Fail 0   Element 1 descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  SAS Drive backplane receptacle  SFF 8482   max 2 phys   Connector physical link 0x0  Fail 0    Element type  Cooling  subenclosure id  O  ti 2    Overall descriptor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  Ident 0  Hot swap 0  Fail 0  Requested on 0  Off 0  Actual speed 0 rpm  Fan stopped   Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Hot swap 0  Fail 0  Requested on 0  Off 0  Actual speed 5350 rpm  Fan at intermediate speed   Element 1 descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Hot swap 0  Fail 0  Requested on 0  Off 0  Actual speed 4650 rpm  Fan at intermediate speed    Element type  Temperature sensor  subenclosure id  O  ti 3   Overall descriptor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  Ident 0  Fail 0  OT failure 0  OT warning 0  UT failure 0  UT warning 0  Temperature   lt reserved gt     Wiwynn ST7110 30A User Manual 67    wiwynn    68    Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Fail 0  OT failure 0  OT warning 0  UT failure 0  UT warning 0  Temperature 30 C   Element 1 descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Fail 0  OT failure 0  OT warning 0  UT failure 0  UT warning 0  Temperature 32 C    Element type  Voltage sensor  subenclosure id  O
3.    wiwynn  ST7110 30A Series    User Manual    Version 1 1    December 2014    Copyright   2014 Wiwynn  All rights reserved     wiwynn    Copyright    Copyright    2014 by Wiwynn Corporation  All rights reserved  No  part of this publication may be reproduced  transmitted   transcribed  stored in a retrieval system  or translated into any  language or computer language  in any form or by any means   electronic  mechanical  magnetic  optical  chemical  manual or  otherwise  without the prior written permission of Wiwynn    Corporation     Disclaimer    The information in this guide is subject to change without notice   Wiwynn Corporation makes no representations or warranties   either expressed or implied  with respect to the contents hereof  and specifically disclaims any warranties of merchantability or  fitness for any particular purpose  Any Wiwynn Corporation  software described in this manual is sold or licensed  as is    Should the programs prove defective following their purchase  the  buyer  and not Wiwynn Corporation  its distributor  or its dealer   assumes the entire cost of all necessary servicing  repair  and any  incidental or conseguential damages resulting from any defect in    the software     2 Wiwynn ST7110 30A User Manual    wiwynn    Revision History    Author Version Date Changes    Beth 12 30 2015   Add item 7 in safety  instructions in  Chapter 3        Wiwynn ST7110 30A User Manual 3    wiwynn    Contents            u u u ua eee ee M  6  Vel          
4.   27     7 Install the Top Cover  see Installing the Top Cover on page 25     8 Install the System into the Rack  see Installing the System into    the Rack on page 22      Wiwynn ST7110 30A User Manual 55    wiwynn    3 13 Replacing the Power Transition Board    3 13 1 Removing the Power Transition Board    1    56    Remove the SAS Expander Boards  see Removing the SAS  Expander Board on page 28      Remove the Hard Disk Drives  see Removing the Hard Disk Drive  on page 30      Remove the HDD Trays  see Removing the HDD Tray on page  45      Turn the tray over to access the base of the tray     Remove the four screws securing the Power Transition Board to  the chassis        Wiwynn ST7110 30A User Manual    wiwynn    6 Detach the plastic ramp from the Power Transition Board      lt     2  a p   t  a 2         Z e  bh        EN  Mm       7 Slide the Power Transition Board to disengage it from the Drive  Plane Board  then lift it off the chassis        Wiwynn ST7110 30A User Manual 57    wiwynn    3 13 2 Installing the Power Transition Board    1 Insert the Power Transition Board into the chassis and slide it  toward the Drive Plane Board until it latches into place        2 Place the plastic ramp into the Power Transition Board        58 Wiwynn ST7110 30A User Manual    wiwynn    3 Secure the Power Transition Board to the chassis using four  Screws        4 Install the HDD Trays  see Installing the HDD Tray on page 48      5 Install the Hard Disk Drives  see Installing the H
5.   ti 4    Overall descriptor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  Ident 0  Fail 0  Warn Over 0  Warn Under 0  Crit Over 0  Crit Under 0  Voltage  0 00 volts   Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Fail 0  Warn Over 0  Warn Under 0  Crit Over 0  Crit Under 0  Voltage  1 19 volts   Element 1 descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Fail 0  Warn Over 0  Warn Under 0  Crit Over 0  Crit Under 0  Voltage  3 24 volts    Element type  Current sensor  subenclosure id  O  ti 5   Overall descriptor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  Ident 0  Fail 0  Warn Over 0  Crit Over 0  Current  0 00 amps  Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Fail 0  Warn Over 0  Crit Over 0    Wiwynn ST7110 30A User Manual    wiwynn    Current  23 87 amps  Element type  Enclosure  subenclosure id  O  ti 6   Overall descriptor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  Ident 0  Time until power cycle 0  Failure indication 0  Warning indication 0  Requested power off duration 0  Failure requested 0  Warning requested 0  Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Time until power cycle 0  Failure indication 0  Warning indication 0  Requested power off duration 0  Failure requested 0  Warning requested 0  Element type  SAS expander  subenclosure id  O  ti 7   Overall descrip
6.  Manual AT       Press the HDD tray into the chassis until the handles latch into    place     4       Wiwynn ST7110 30A User Manual    48    wiwynn    3 11 Replacing the Bus Bar Cables    3 11 1 Removing the Bus Bar Cables    1    Remove the System from the Rack  see Removing the System  from the Rack on page 20      Remove the Top Cover  see Removing the Top Cover on page  24      Remove the Fan Modules  see Removing the Fan Module on  page 26     Remove the Power Cables  see Removing the Power Cable on  page 41     Remove the HDD Trays  see Removing the HDD Tray on page  45      Remove the five screws securing the Bus Bar Cables to the Fan  Controller Board        Wiwynn ST7110 30A User Manual    49    wiwynn    7 Using a torx screw driver  remove the four torx screws securing the  Bus Bar Cables to the chassis        8 Lift the Bus Bar Cables off the chassis        50 Wiwynn ST7110 30A User Manual    wiwynn  3 11 2 Installing the Bus Bar Cables    1 Place the Bus Bar Cables into the chassis     x    NY     w      OAM            2 Using a torx screw driver  secure the Bus Bar Cables to the chassis  with four torx screws        Wiwynn ST7110 30A User Manual 51    wiwynn    3 Secure the Bus Bar Cables to the Fan Controller Board using five  screws        4 Install the HDD Trays  see Installing the HDD Tray on page 48      5 Install the Power Cables  see Installing the Power Cable on page  43     6 Install the Fan Modules  see Installing the Fan Module on page  27     7 Insta
7.  among Knox  amp  Cold Storage     HDD SMART temperature error code of 50 to 64 will not be visually  displayed on debug card nor through wknoxutil    showdebugid when  storage system is populated with SATA drives     SAS HDD temperature polling is disabled by default from Expander  FW version 21 14 00 04     Wiwynn ST7110 30A User Manual 81    wiwynn    HDD location       82 Wiwynn ST7110 30A User Manua    
8. 00 00 00 00 00 00 00 00 00 00 00 00 00 00  60 0000 00 00    Example 2  Current status has error code 50  amp  94 means byte 50  amp  94     error code 50  amp  94  will be set as 1     7 sg read buffer   mode 1   id 0x76  I 100  dev sgX    00 000000 00 00 00 00 00 00 00 00      00 00 00 00  10 000000 00 00 00 00 00 00 00 00 00 00 00 00 00  20 00000000 00 00 00 00 00 00 00 00 00 00 00 00  30 000001 00 00 00 00 00 00 00 00 00 00 00 00 00  40 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00  50   000000 00 00 00 00 00 00 00 00 00 00 00 01 00  60 00000000    where  dev sgX should be an SES device  such as 501  sg2          Wiwynn ST7110 30A User Manual    wiwynn    Error    Code Condition    Description    Expander A fault Expander A Critical Expander ID  heartbeat stop 0 HB Stop    Expander B fault Expander B Critical Expander ID  1 HB Stop   Cannot query I2C Critical I2C Bus ID  device in I2C bus A O Crash    device in I2C bus B 1 Crash   device in I2C bus C 2 Crash   device in I2C bus D 3 Crash              Event Log    01  02    heartbeat stop  I2C bus A crash    07 Reserved         j     mew  j       10 Reserved    o  Lu        74    Fan 1 front fault    Fan 1 rear fault    Fan 2 front fault    Fan 2 rear fault    Fan 3 front fault    Cannot query fan  speed in fan module  1 front    Cannot query fan  speed in fan module  1 rear    Cannot guery fan  speed in fan module  2 front      Cannot guery fan  speed in fan module  2 rear    Cannot guery fan  speed in fan module     fron
9. 110 30A User Manual 71    wiwynn     2  connector element index  2  other element index    3  connector element index  3  other element index    4  connector element index  4  other element index    5  connector element index  5  other element index    6  connector element index  6  other element index    7  connector element index  7  other element index    8  connector element index  8  other element index  0    9  connector element index  9  other element index  13   10  connector element index  10  other element index  6   11  connector element index  11  other element index  5   12  connector element index  12  other element index  10   13  connector element index  13  other element index  11   14  connector element index  14  other element index  12        N Oo    W o    72 Wiwynn ST7110 30A User Manual    wiwynn    9  Checkpoints and Errors    5 1 Error Code Definition    The following listed is the full definition of Knox Error Code and it will be    displayed on the Debug Card   To get all error code via sg_read_buffer command with buffer id 0x76 as    follows     Example 1  Current status is    No error    means byte O  error code 0  will  be set as 1       sg_read_buffer   mode 1   id 0x76  I 100  dev sgX    00 010000000000 00 00 00 00 00 00 00 00 00 00  10 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00  20 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00  30 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00  40 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00  50   0000 
10. 3 11 Replacing the Bus Bar Cables                                           49  3 12 Replacing the Fan Controller Board                                   53  3 13 Replacing the Power Transition                                          56  3 14 Replacing the Drive Plane                                                  60  3 15 Installing the Debug Card                                                   63   4 Wiwynn ST7110 30A User Manual    4  Wiwynn Supported SES Pages    5  Checkpoints and Errors                5 1 Error Code Definition             Wiwynn ST7110 30A User Manual    wiwynn    1  Preface    Wiwynn ST7110 30A is a unique and high capacity storage system with  high availability and flexibility    1 1 Introduction  Wiwynn ST7110 30A supports up to 30 SAS hard drives in a 2U chassis     This high density storage system is designed with redundant controllers    to provide full redundant data path to each HDD   1 2 About this Manual  The contents in this manual include     Chapter 2     describes the system specification  front and rear    components  and the different boards  Chapter 3     shows how to replace the system and system components  Chapter 4     lists the Wiwynn supported SES pages    Chapter 5     lists the checkpoints and errors    6 Wiwynn ST7110 30A User Manual    wiwynn  2  System Tour    2 1 System Specification    Storage and IO    Storage Thirty 3 5  hot plug drive bays  fifteen per tray      SAS SATA SSD with 2 5  drive           e SAS HDD  10K 
11. D tray        Wiwynn ST7110 30A User Manual 33    wiwynn    5 Turn over the drive          so that the bottom side is facing up   Remove the four screws that secures the 2 5    HDD or SSD to the    cage        6 Remove the 2 5    HDD or SSD from the drive cage     SSD       34 Wiwynn ST7110 30A User Manual    wiwynn  3 8 2 Installing the Hard Disk Drive    For 3 5    Hard Disk Drive    1 Insert the HDD into the tray and slide it toward the connector until it  latches into place        2 Pull down the HDD cover until it latches into place  DO NOT slam  the HDD cover in place     apply pressure to the green latch while  pushing the cover downwards  then release the green latch to  engage the tray  Pushing the cover into place without doing this  may result in shock which may damage neighboring HDDs   Applying pressure to the HDD cover will cause unbalanced force   this may result in latch non  engagement to the tray        Wiwynn ST7110 30A User Manual 35    Push the        tray into the chassis using both hands     3       Press the HDD tray into the chassis until the handles latch into    place     4       Wiwynn ST7110 30A User Manual    36    o     wiwynn  For 2 5    Disk Drive    1 Insert the 2 5  HDD or SSD into the 3 5  drive cage     HDD    SSD       2 Turn over the drive cage so that the bottom side is facing up   Secure the 2 5  HDD or SSD to the cage using four screws        Wiwynn ST7110 30A User Manual 37    wiwynn    3 Insert the 3 5  drive cage into the tray and 
12. DD12 SMART HDD12 Temperature   Critical Temp  ID 24  temp  warning over critical threshold   Fail  Temp X C   HDD13 SMART HDD13 Temperature   Critical Temp  ID 25  temp  warning over critical threshold   Fail  Temp X C   HDD14 SMART HDD14 Temperature   Critical Temp  ID 26  temp  warning over critical threshold   Fail  Temp X C   65 Expander A Internal   Expander A Internal Critical Temp  ID 27  i temp  warning Temperature over Fail  Temp X C   critical threshold  Expander B Internal   Expander B Internal Critical Temp  ID 28  iu temp  warning Temperature over Fail  Temp X C   critical threshold                  HDDO fault HDDO Array Device Critical HDD Slot O  Elementstatusfault   Status Fault    Description Condition Event Log    HDD2 fault HDD2 Array Device Critical HDD Slot 2  Element status fault   Status Fault   HDD3 fault HDD3 Array Device Critical HDD Slot 3  Element status fault   Status Fault   HDD4 fault HDD4 Array Device Critical HDD Slot 4  Element status fault   Status Fault    78 Wiwynn ST7110 30A User Manual    HDD1 fault HDD1 Array Device Critical HDD Slot 1  Element status fault   Status Fault    63  64  70  71  72  73  74       Error  Code    19 HDD5 fault    Description    HDD6 fault    HDD7 fault    HDD8 fault    HDDO9 fault    HDD 10 fault    HDD 11 fault    HDD12 fault    HDD13 fault    HDD 14 fault    External Mini SAS  link error   Internal Mini SAS 1   Loss of SAS links  link error  x1 x3     Wiwynn ST7110 30A User Manual    Condition    HDD5 Array D
13. Mini SAS  LED       wiwynn    2 5 SAS Expansion Board    Connector Description    5 PCIE CONN PCIE Connector to Drive Plane  Board       Wiwynn ST7110 30A User Manual 11    wiwynn  2 6 Drive Plane Board    Connector Description       12 Wiwynn ST7110 30A User Manual    wiwynn    Description       Wiwynn ST7110 30A User Manual 13    wiwynn    2   Fan Controller Board    Connector Description    FAN HEADER 1 Fan 1 Connector       14 Wiwynn ST7110 30A User Manual    wiwynn  3  System Upgrades    3 1 Safety instructions    Read these instructions carefully  Keep this document for future  reference  Follow all warnings and instructions for your safety and to    avoid damaging the system     1 Use both hands on the Tray Handles at all times and keep the HDD  tray in the horizontal position when pulling it out or pushing it in to  avoid damaging the HDDs and SAS Expander Boards     2 To avoid any injury  do not hold and use the latches or other parts  of the HDD Tray to pull out or push it in     3 For safety reason  after pulling out the HDD tray  keep holding the  tray handles to prevent the HDD tray from dropping     4 HDD latches on the HDD tray may pop out if systems are  inappropriately handled during transport  for example  if it dropped  upside down  This will prevent you from pulling out the upper or  lower HDD tray alone  To fix this  you need to pull out the two HDD  tray together  find the HDD latches that popped out and press them  back into place  If you still cannot p
14. al Temp  ID 2  warning critical threshold Fail  Temp X C    34 DPB temp  sensor 4  Temperature over Critical Temp  ID 3  warning critical threshold Fail  Temp X C   SEB temp  sensor A  Temperature over    ID 4  warning critical threshold Fail  Temp X C  SEB temp  sensor B  Temperature over Critical Temp  ID 5  warning critical threshold Fail  Temp X C  Ambient temp  Temperature over Critical Temp  ID 6  sensor A1 warning   critical threshold Fail  Temp X C  Ambient temp  Temperature over Critical Temp  ID 7  sensor A2 warning   critical threshold Fail  Temp X C  Ambient temp  Temperature over NE ID 8  sensor B1 warning   critical threshold Fail  Temp X C  Ambient temp  Temperature over Critical Temp  ID 9  sensor B2 warning   critical threshold Fail  Temp X C   BJT temp  sensor 1   Temperature over Critical Temp  ID 10  warning critical threshold  Fail  Temp X C    42 BJT temp  sensor 2   Temperature over Critical Temp  ID 11  warning critical threshold  Fail  Temp X C    AU    _    OO I I                  SEB voltage sensor   Voltage over or under   Critical Voltage ID  Fail   warning critical threshold V X mV     Description Condition Event Log     ID  Voltage sensor on  SEB        76 Wiwynn ST7110 30A User Manual    Error    Code Description Condition              warning critical threshold       N    warning critical threshold     cO    50 HDD0 SMART HDD0 Temperature  temp  warning over critical threshold  51 HDD1 SMART HDD1 Temperature  temp  warning over critical thresh
15. ard Disk Drive on  page 35      6 Install the SAS Expander Boards  see Installing the SAS  Expander Board on page 29      Wiwynn ST7110 30A User Manual 59    wiwynn    3 14 Replacing the Drive Plane Board    3 14 1 Removing the Drive Plane Board    1    60    Remove the SAS Expander Boards  see Removing the SAS  Expander Board on page 28      Remove the Hard Disk Drives  see Removing the Hard Disk Drive  on page 30     Remove the HDD Trays  see Removing the HDD Tray on page  45      Remove the Power Transition Board  see Removing the Power  Transition Board on page 57      Remove the thirteen screws securing the Drive Plane Board to the  chassis        Wiwynn ST7110 30A User Manual    wiwynn    6 Remove the Drive Plane Board from the chassis       3 14 2 Installing the Drive Plane Board    1 Place the Drive Plane Board into the chassis     D   EN       Wiwynn ST7110 30A User Manual 61    wiwynn    2 Secure the Drive Plane Board to the chassis using thirteen screws        3 Install the Power Transition Board  see Installing the Power  Transition Board on page 59      4 Install the HDD Trays  see Installing the HDD Tray on page 48      5 Install the Hard Disk Drives  see Installing the Hard Disk Drive on  page 35      6 Install the SAS Expander Boards  see Installing the SAS  Expander Board on page 29      62 Wiwynn ST7110 30A User Manual    wiwynn    3 15 Installing the Debug Card    1 Locate the port for installing the debug card        2 Install the debug card        3 Conne
16. ass A 0  Do not remove 0  Enc bypass A 0  Enc bypass B 0  Ready to insert 0  RMV 0  Ident 0  Report 0  App client bypass B 0  Fault sensed 0  Fault reqstd 0  Device off 0  Bypassed A 0  Bypassed B 0  Dev bypassed A 0  Dev bypassed B 0  Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  OK 1  Reserved device 0  Hot spare 0  Cons check 0  In crit array O  In failed array 0  Rebuild remap 0  R R abort 0  App client bypass A 0  Do not remove 0  Enc bypass A 0  Enc bypass B 0  Ready to insert 0  RMV 0  Ident 0  Report 0  App client bypass B 0  Fault sensed 0  Fault reqstd 0  Device off 0  Bypassed A 0  Bypassed B 0  Dev bypassed A 0  Dev bypassed B 0  Element 1 descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  OK 1  Reserved device 0  Hot spare 0  Cons check 0  In crit array 0  In failed array 0  Rebuild remap 0  R R abort 0  App client bypass A 0  Do not remove 0  Enc bypass A 0  Enc bypass B 0  Ready to insert 0  RMV 0  Ident 0  Report 0  App client bypass B 0  Fault sensed 0  Fault reqstd 0  Device off 0  Bypassed A 0  Bypassed B 0  Dev bypassed A 0  Dev bypassed B 0    66 Wiwynn ST7110 30A User Manual    wiwynn    Element type  SAS connector  subenclosure id  O  ti 1    Overall descriptor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  Ident 0  No information  Connector physical link 0x0  Fail 0   Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  SAS Drive backplane receptacle  SFF 8482
17. ct the the serial cable from the debug card to any USB port  on your computer     Wiwynn ST7110 30A User Manual 63    wiwynn  4    Wiwynn Supported SES Pages    Wiwynn SAS Expander firmware follows SES  SCSI Enclosure Services   standard so that supported SES pages can be retrieved by opening    source utility such as Linux sg_ ses tool     The following examples show you how to retrieve the status of some SES    pages via Linux sg_ses tool   1  Get the status of SES page0     root localhost     sg_ses  p 0  dev sg1  Wiwynn Knox2U 135    Supported diagnostic pages   Supported Diagnostic Pages  sdp   0x0   Configuration  SES   cf   0x1   Enclosure Status Control  SES   ec es   0x2   String In Out  SES   str   0x4   Threshold In Out  SES   th   0x5   Element Descriptor  SES   ed   0x7   Additional Element Status  SES 2   aes   0xa   Download Microcode  SES 2   dm   0xe     64 Wiwynn ST7110 30A User Manual         wiwynn  2  Getthe status of SES         1     root localhost     sg_ses  p 1  dev sg1    Wiwynn Knox2U 155  Configuration diagnostic page   number of secondary subenclosures  0  generation code  0x0  enclosure descriptor list  Subenclosure identifier  0  primary   relative ES process id  1  number of ES processes  1  number of type descriptor headers  8  enclosure logical identifier  hex   5f80f4185702a0ff  enclosure vendor  Wiwynn product  Knox2U rev  1300  vendor specific data   11 22 33 44 55 00 00 00  type descriptor header text list  Element type  Array device slo
18. ent Sensor 1   Element type  Enclosure  subenclosure id  0  ti 6   Overall descriptor  EnclosureElementlnSubEnclsrO  Element O descriptor  Knox Enclosure   Element type  SAS expander  subenclosure id  O  ti2 7   Overall descriptor  SAS Expander  Element O descriptor  Top ExpanderB    Wiwynn ST7110 30A User Manual         wiwynn  5  Get the status of SES page10     root localhost     sg ses  p 10  dev sg1    Wiwynn Knox2U 135  Primary enclosure logical identifier  hex   5f80f4185702a0ff  Additional element status diagnostic page   generation code  0x0  additional element status descriptor list  Element type  Array device slot  subenclosure id  O  ti 0   Element index  O  Transport protocol  SAS  number of phys  1  not all phys  O  device slot number  O  phy index  O  device type  end device  initiator port for   target port for  SSP  attached SAS address  Ox5f80f4185702a0ff  SAS address  0x5000cca024370892  phy identifier  0  1  Element index  1  Transport protocol  SAS  number of phys  1  not all phys  0  device slot number  1  phy index  0  device type  end device  initiator port for   target port for  SSP  attached SAS address  Ox5f80f4185702a0ff  SAS address  0x5000cca02437102a  phy identifier  0x1    Element type  SAS expander  subenclosure id  O  ti 7   Element index  0  Transport protocol  SAS  number of phys  28  SAS address  Ox5f80f4185702a0ff   0  connector element index  0  other element index  14   1  connector element index  1  other element index  4    Wiwynn ST7
19. evice  Element status fault  HDD6 Array Device  Element status fault  HDD7 Array Device  Element status fault  HDD8 Array Device  Element status fault  HDD9 Array Device  Element status fault    HDD10 Array Device  Element status fault    HDD11 Array Device  Element status fault    HDD12 Array Device  Element status fault    HDD13 Array Device  Element status fault    HDD14 Array Device  Element status fault    Loss of SAS links   x1 x3     wiwynn    Event Log    Critical HDD Slot 5  Status Fault  Critical HDD Slot 6  Status Fault  Critical HDD Slot 7  Status Fault  Critical HDD Slot 8  Status Fault  Critical HDD Slot 9  Status Fault  Critical HDD Slot 10  Status Fault  Critical HDD Slot 11  Status Fault  Critical HDD Slot 12  Status Fault  Critical HDD Slot 13  Status Fault  Critical HDD Slot 14  Status Fault    Critical Connector  ID 16 Loss Link s   Critical Connector  ID 20 Loss Link s        79    wiwynn    Error  Code    92 Internal Mini SAS 2  Loss of SAS links Critical Connector  link error  x1 x3  ID 24 Loss Link s   93 Self tray be pulled   F W detect self tray be  Critical Self Tray Be  out pulled out    Pulled Out  94 Peer tray be pulled   F W detect peer tray   Critical Peer Tray  out be pulled out  Be Pulled Out  9  Reseved      9         ni    Reseved   o  Reseved J o    Description Condition Event Log    Self tray be pushed   F W detect self tray be  Infomation Self  in pushed in Tray Be Pushed In  Peer tray be pushed F W detect peer tray   Information Peer  i
20. ll the Top Cover  see Installing the Top Cover on page 25     8 Install the System into the Rack  see Installing the System into    the Rack on page 22      52 Wiwynn ST7110 30A User Manual    wiwynn    3 12 Replacing the Fan Controller Board  3 12 1 Removing the Fan Controller Board    1 Remove the System from the Rack  see Removing the System  from the Rack on page 20      2 Remove the Top Cover  see Removing the Top Cover on page  24     3 Remove the Fan Modules  see Removing the Fan Module on  page 26     4 Remove the Power Cables  see Removing the Power Cable on  page 41     5 Remove the HDD Trays  see Removing the HDD Tray on page  45     6 Remove the Bus Bar Cables  see Removing the Bus Bar Cables  on page 50      7 Remove the eight screws securing the Fan Controller Board to the  chassis        Wiwynn ST7110 30A User Manual 53    wiwynn    8 Lift the Fan Controller Board off the chassis        3 12 2 Installing the Fan Controller Board    1 Place the Fan Controller Board into the chassis        54 Wiwynn ST7110 30A User Manual    wiwynn    2 Secure the Fan Controller Board to the chassis using eight screws              CV ESQ  3  at  Us      une x        oa  13 t  U               D a   3 Install the Bus Bar Cables  see Installing the Bus Bar Cables on  page 52     4 Install the HDD Trays  see Installing the HDD Tray on page 48     5 Install the Power Cables  see Installing the Power Cable on page  43     6 Install the Fan Modules  see Installing the Fan Module on page
21. n be pushed in Tray Be Pushed In          Error code may be caused by cable issues  physical  damage  incorrect installation or disconnected cables        MD  Firmware and Only show this error   N A  hardware not match  code when FW  initialization and  then FW will hang     Notes       When flashing SEB firmware and reset for it to take effect  the RAID  volume will become unconfigured  bad and foreign  Due to eeprom  update process during reset  the connection between SEB and RAID  card will be temporarily off  thus causing the RAID volume to be in  offline state  It ll require a manual configuration and import for it to  restore to its original state     80 Wiwynn ST7110 30A User Manual    wiwynn    When manually adjusting HDD LED while HDD is present in the slot   i e  forcibly changing blue to red  or blue to off   due to the nature of  LSI RAID card  it ll change the LED back to its original state as it  reckons the drive is still present     An errata for SEB F W has a chance to report invalid  fake  Fan speed  and FCB voltage during error handling for sensor reading  If this  happens  the F W will just record an event in the event log  After that   the sensor reading will become normal  This event does not affect the  system and can be ignored  This issue might occur on SEB F W  version 21 14 00 04 or earlier versions     Error 99  an error code of 99 will be displayed on debug card along  with full rotation rpm on all the fans when SAS Expander Board  SEB   are mixed
22. old  52 HDD2 SMART HDD2 Temperature  temp  warning over critical threshold  53 HDD3 SMART HDD3 Temperature  temp  warning over critical threshold  54 HDD4 SMART HDD4 Temperature  temp  warning over critical threshold  55 HDD5 SMART HDD5 Temperature  temp  warning over critical threshold  56 HDD6 SMART HDD6 Temperature  temp  warning over critical threshold  57        7 SMART HDD7 Temperature  temp  warning over critical threshold  58 HDD8 SMART HDD8 Temperature  temp  warning over critical threshold  59 HDD9 SMART HDD9 Temperature  temp  warning over critical threshold    Wiwynn ST7110 30A User Manual    DPB voltage sensor   Voltage over or under    FCB voltage sensor   Voltage over or under    48 FCB current sensor   Current over or under  warning critical threshold          wiwynn    Event Log    Critical Voltage ID  Fail   V X mV     ID  Voltage sensor on  DPB     Critical Voltage ID  Fail   V X mV     ID  Voltage sensor on  FCB     Critical Current ID O  Fail                 Critical Temp  ID 12  Fail  Temp X          Critical Temp  ID 13  Critical Temp  ID 14  Critical Temp  ID 15  Critical Temp  ID 16  Critical Temp  ID 17  Critical Temp  ID 18  Critical Temp  ID 19  Critical Temp  ID 20  Critical Temp  ID 21            wiwynn    Error  Code    HDD10 SMART HDD10 Temperature   Critical Temp  ID 22  temp  warning over critical threshold   Fail  Temp X C   61 HDD11 SMART HDD11 Temperature   Critical Temp  ID 23  temp  warning over critical threshold   Fail  Temp X C   62 H
23. r Manual    wiwynn    3 Push the latch handles until they lock into place        Wiwynn ST7110 30A User Manual 23    wiwynn    3 5 Opening the System  3 5 1 Removing the Top Cover    1 Remove the System from the Rack  see Removing the System  from the Rack on page 20      Loosen the two thumbscrews securing the top cover to the chassis        24 Wiwynn ST7110 30A User Manual    wiwynn  3 5 2 Installing the Top Cover    1 Lower the top cover onto the chassis and slide it towards the front  until the thumbscrews are aligned with the screw holes        2 Secure the top cover to the chassis by tightening the two  thumbscrews        3 Install the System into the Rack  see Installing the System into  the Rack on page 22      Wiwynn ST7110 30A User Manual 25    wiwynn    3 6 Replacing the System Fans  3 6 1 Removing the Fan Module    1 Remove the System from the Rack  see Removing the System  from the Rack on page 20      2 Loosen the thumbscrew securing the fan module to the chassis        3 Pull out the fan module and lift it off the chassis        26 Wiwynn ST7110 30A User Manual    wiwynn  3 6 2 Installing the Fan Module    1 Insert the fan module into the chassis        2 Secure the fan module to the chassis by tightening the  thumbscrew     waw       3 Install the System into the Rack  see Installing the System into  the Rack on page 22      Wiwynn ST7110 30A User Manual 27    wiwynn    3     Replacing the SAS Expander Boards  3 7 1 Removing the SAS Expander Board    1 Loosen 
24. rpm     Nearline SAS HDD  7 2K rpm   e SATA HDD  7 2K rpm   Two INT mini SAS 6G  SASx4  ports  One EXT mini SAS 6G  SASx4  port    Remote Management SES  SMP    Power Supply  Physical and Packaging Specifications    93 5  H      536  W    795  D   mm     3     Dimensions       Wiwynn ST7110 30A User Manual    wiwynn  2 2 Front Panel    The illustration below shows the system front panel     o 000 oooo o           f    Item   Component        Component    HDD Tray 1 HDD Tray 2  External Mini 11 External Mini SAS  SAS Connector Connector  Internal Mini Internal Mini SAS    SAS Connectors Connectors   SAS Expander Board 14 SAS Expander Board  Upper Tray Primary Side Lower Tray Primary Side  External Mini 15   External Mini SAS   SAS Connector Connector    Internal Mini Internal Mini SAS    SAS Connectors Connectors    SAS Expander Board 18 SAS Expander Board  Upper Tray Secondary Side Lower Tray Secondary       8 Wiwynn ST7110 30A User Manual    Rear Panel    2 3           Component    Item       O          un  o   40             2   C     x       gt           o            Wiwynn ST7110 30A User Manual    wiwynn    2 4 SAS Expander Board LED Indicator  Status    LED Indicator LED Color LED State Status      9   SAS Links Healthy       Loss of SAS Links  No SAS Links   e   SAS Links Healthy   e   Loss of SAS Links  No SAS Links  Enclosure Status Normal System  LED Operation   Any Error in   Whole Enclosure    10 Wiwynn ST7110 30A User Manual    External Mini  SAS LED    Internal 
25. slide it toward the  connector until the drive latches into place        4 Pull down the HDD cover until it latches into place  DO NOT slam  the HDD cover in place     apply pressure to the green latch while  pushing the cover downwards  then release the green latch to  engage the tray  Pushing the cover into place without doing this  may result in shock which may damage neighboring HDDs   Applying pressure to the HDD cover will cause unbalanced force   this may result in latch non  engagement to the tray        38 Wiwynn ST7110 30A User Manual    Push the        tray into the chassis using both hands     5       Press the HDD tray into the chassis until the handles latch into    place     6       39    Wiwynn ST7110 30A User Manual    wiwynn  3 9 Replacing the Power Cable    3 9 1 Removing the Power Cable    1 Remove the System from the Rack  see Removing the System  from the Rack on page 20      2 Remove the Top Cover  see Removing the Top Cover on page  24      3 Disconnect the power cable from the Drive Plane Board        40 Wiwynn ST7110 30A User Manual    Remove the cable clips that secure the power cable to the guide    rail     4       Disconnect the power cable from the Fan Controller Board     5       41    Wiwynn ST7110 30A User Manual    Installing the Power Cable    3 9 2    Connect the power cable to the Fan Controller Board        Secure the power cable to the guide rail using cable clips     2       Make sure that the green cables are placed at the upper    No
26. t       Wiwynn ST7110 30A User Manual    Critical Cooling ID O  Fail  X RPM     Critical Cooling ID 1  Fail  X RPM     Critical Cooling ID 2  Fail  X RPM     Critical Cooling ID 3  Fail  X RPM     Critical Cooling ID 4  Fail  X RPM        Error    Code Description    Fan 3          fault    Fan 4 front fault    Fan 4 rear fault    d   Fan 5 front fault    6  T  8  9  0  2  4  6    1  1  1  1    Fan 5 rear fault    1 Fan 6 front fault    Fan 6 rear fault     a  Resened i  2  mme    31 DPB temp  sensor 1  warning    Wiwynn ST7110 30A User Manual    2  2  2  2  2    Condition    Cannot guery fan  speed in fan module  3 rear     Cannot guery fan  speed in fan module  4 front     Cannot guery fan  speed in fan module    4 rear     Cannot guery fan  speed in fan module  5 front       Cannot guery fan  speed in fan module  5 rear     Cannot guery fan  speed in fan module    6 front     Cannot guery fan  speed in fan module  6 rear     Temperature over  critical threshold       wiwynn    Event Log    Critical Cooling ID 5  Fail  X RPM     Critical Cooling ID 6  Fail                Critical Cooling ID 7  Fail  X RPM     Critical Cooling ID 8  Fail  X RPM     Critical Cooling ID 9  Fail                Critical Cooling ID  10 Fail  X RPM     Critical Cooling ID  11 Fail  X RPM     Critical Temp  ID 0  Fail  Temp X C     15    wiwynn    Error  Code    DPB temp  sensor 2  Temperature over    Temp  ID 1  warning critical threshold Fail  Temp X C  DPB temp  sensor 3  Temperature over Critic
27. t  subenclosure id  0  number of possible elements  15  text  ArrayDevicesInSubEnclsrO  Element type  SAS connector  subenclosure id  0  number of possible elements  20  text  ConnectorslnSubEnclsrO  Element type  Cooling  subenclosure id  O  number of possible elements  12  text  CoolingElementinSubEnclsrO  Element type  Temperature sensor  subenclosure id  O  number of possible elements  29  text  TempSensorslnSubEnclsrO  Element type  Voltage sensor  subenclosure id  O  number of possible elements  12  text  VoltageSensorsInSubEncisrO  Element type  Current sensor  subenclosure id  O  number of possible elements  1  text  CurrentSensorsInSubEnclsrO  Element type  Enclosure  subenclosure id  O  number of possible elements  1  text  EnclosureElementinSubEncisrO  Element type  SAS expander  subenclosure id  O    Wiwynn ST7110 30A User Manual 65    wiwynn    number of possible elements  1  text  SAS Expander    3  Get the status of SES page2     root localhost     sg_ses  p 2  dev sg1    Wiwynn Knox2U 135  Primary enclosure logical identifier  hex   5f80f4185702a0ff  Enclosure Status diagnostic page   INVOP 0  INFO 1  NON CRIT 0  CRIT 0  UNRECOV 0  generation code  0  0  status descriptor list  Element type  Array device slot  subenclosure id  O  ti 0   Overall descriptor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  OK 0  Reserved device 0  Hot spare 0  Cons check 0  In crit            0  In failed            0  Rebuild remap 0        abort 0  App client byp
28. te     side of the guard rail housing     Wiwynn ST7110 30A User Manual    42    Connect the power cable to the Drive Plane Board     3    Uy    Y p              A hb       Install the Top Cover  see Installing the Top Cover on page 25      4    Install the System into the Rack  see Installing the System into    the Rack on page 22      5    43    Wiwynn ST7110 30A User Manual    wiwynn    3 10 Replacing the HDD Tray  3 10 1 Removing the HDD Tray    1 Lift the tabs to release the latch handles that secure the HDD tray  to the chassis        2 Pull out the HDD tray from the chassis using both hands        44 Wiwynn ST7110 30A User Manual    Disconnect the power cable from the Drive Plane Board     3       Loosen the thumbscrew securing the HDD tray to the guide rail     4       45    Wiwynn ST7110 30A User Manual    wiwynn    5 Disengage the two safety latches that secure the HDD tray to the  chassis  1   then pull the HDD tray off the chassis  2   If the latches  do not both push completely downwards  or if the HDD tray cannot  be pulled out  push it back into the chassis approximately 1 8      3mm  and try again        46 Wiwynn ST7110 30A User Manual    wiwynn    3 10 2 Installing the HDD Tray    1 Insert the HDD tray into the chassis  making sure the sliders are  properly aligned with the rails in the chassis        2 Secure the HDD tray to the guide rail by tightening the thumbscrew                Connect the power cable to the Drive Plane Board     Wiwynn ST7110 30A User
29. tem in its rack     3 3 1 Removing the Side Ear Brackets    1 Remove the four screws securing the side ear brackets to the  chassis        2 Detach the two side ear brackets from the chassis        18 Wiwynn ST7110 30A User Manual    wiwynn  3 3 2 Installing the Side Ear Brackets    1 Place the two side ear brackets into the chassis        2 Secure the side ear brackets to the chassis by using four screws   Tighten screws using 1 0 kgf cm torgue  Do not over tighten  screws  damage to the HDD trays may result        Wiwynn ST7110 30A User Manual 19    wiwynn  3 4 Replacing the System  3 4 1 Removing the System from the Rack    1 Lift the tabs to release the latch handles that secure the two         trays to the chassis        2 Slide the system slowly out of the rack using two hands        20 Wiwynn ST7110 30A User Manual    wiwynn    3 When the latch handles clear the rack posts  return the latch  handles to the lock position  1   then slide the system out of the  rack  2         Caution  The system is very heavy  Use a server lift or at least two    people to lift the system into or from the rack     Wiwynn ST7110 30A User Manual 21    wiwynn  3 4 2 Installing the System into the Rack    1 Insert the system into the chassis  1  then lift the tabs to release the  latch handles  2         Caution  The system is very heavy  Use a server lift or at least two    people to lift the system into or from the rack     2 Push the system into the chassis        22 Wiwynn ST7110 30A Use
30. the thumbscrew securing the SAS Expander Board to  the HDD tray        2 Use the two tabs to pull out the SAS Expander Board from the HDD  tray        28 Wiwynn ST7110 30A User Manual    wiwynn  3 7 2 Installing the SAS Expander Board    1 Insert the SAS Expander Board into the HDD tray        2 Secure the SAS Expander Board to the HDD tray by tightening the  thumbscrew  Note that only the inboard thumbscrews are used  the  thumbscrews under the release levers are not screwed into the  tray        Wiwynn ST7110 30A User Manual 29    wiwynn    3 8 Replacing the Hard Disk Drives    3 8 1 Removing the Hard Disk Drive  For 3 5    Hard Disk Drive    1 Lift the tabs to release the latch handles that secure the HDD tray  to the chassis                 LE         e    2 Pull out the HDD tray from the chassis using both hands        30 Wiwynn ST7110 30A User Manual    wiwynn    3 Press the latch that secures the HDD cover to the tray  1  and lift up  the HDD cover  2         4 Slide the HDD to disengage it from its connector and remove the  HDD from the HDD tray        Wiwynn ST7110 30A User Manual 31    wiwynn  For 2 5    Disk Drive    1 Lift the tabs to release the latch handles that secure the HDD tray  to the chassis        32 Wiwynn ST7110 30A User Manual    wiwynn    3 Press the latch that secures the HDD cover to the tray  1  and lift up  the HDD cover  2         4 Slide the 3 5    drive cage to disengage the drive from its connector   Lift and remove the drive cage from the HD
31. tor   Predicted failure 0  Disabled 0  Swap 0  status  Unsupported  Ident 0  Fail 0  Element O descriptor   Predicted failure 0  Disabled 0  Swap 0  status  OK  Ident 0  Fail 0    4  Get the status of SES page7     root localhost     sg_ses  p 7  dev sg1    Wiwynn Knox2U 135  Primary enclosure logical identifier  hex   5f80f4185702a0ff  Element Descriptor In diagnostic page   generation code  0  0  element descriptor by type list  Element type  Array device slot  subenclosure id  O  ti 0   Overall descriptor  ArrayDevicesInSubEnclsrO  Element O descriptor  ArrayDevice00  Element 1 descriptor  ArrayDevice01  Element type  SAS connector  subenclosure id  O  ti2 1   Overall descriptor  ConnectorsInSubEnclsrO  Element O descriptor  Connector00  Element 1 descriptor  Connector01    Wiwynn ST7110 30A User Manual 69    Element type  Cooling  subenclosure id  O  ti 2   Overall descriptor  CoolingElementlnSubEnclsrO  Element O descriptor  Fan 1 Front  Element 1 descriptor  Fan 1 Rear   Element type  Temperature sensor  subenclosure id  O  ti 3   Overall descriptor  TempSensorslnSubEnclsrO  Element O descriptor  DPB Temp  Sensor 1  Element 1 descriptor  DPB Temp  Sensor 2   Element type  Voltage sensor  subenclosure id  O  ti 4   Overall descriptor  VoltageSensorsInSubEnclsrO  Element 0 descriptor  SEB Voltage 1 2V  Element 1 descriptor  SEB Voltage 3 3V   Element type  Current sensor  subenclosure id  O  ti 5   Overall descriptor  CurrentSensorslnSubEnclsrO  Element 0 descriptor  Curr
32. ull out the HDD tray  DO NOT  FORCE IT and contact Customer Service for assistance     Wiwynn ST7110 30A User Manual 15       When pulling the system out of the rack for doing system upgrade   maintenance  and debug  make sure to always place the system in  a flat rigid surface     Caution  DO NOT place the system on a foam pad or other  non rigid surface  doing so may cause the chassis to warp   damaging the SAS Expander Boards and damaging the drive plane  board connectors while pulling out the HDD tray     Before you pull out one HDD Tray  make sure the other HDD Tray  is latched and secured by latch handles     CAUTION  THE POWER SUPPLIES IN YOUR SYSTEM HAVE  ENERGY HAZARDS  WHICH CAN CAUSE BODILY HARM   UNLESS YOU ARE INSTRUCTED OTHERWISE  ONLY TRAINED  SERVICE TECHNICIANS ARE AUTHORIZED TO REMOVE   THE COVERS AND ACCESS ANY OF THE COMPONENTS  INSIDE THE SYSTEM    Remove the power before execute below item      Replacing the Power cable  or     Replacing the Bus Bar Cables  or     Replacing the Fan Controller Board    Wiwynn ST7110 30A User Manual    wiwynn    3 2 Recommended Tools    In performing the disassembly and assembly process  you will need the    following tools      Philips screwdriver  e Flat screwdriver    e Torx screwdriver    Wiwynn ST7110 30A User Manual 17    wiwynn    3 3 Replacing the Side Ear Brackets    The system is shipped with two side ear brackets installed as a safety  precaution during transport  Remove the brackets before installing the    sys
    
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