TY User Guide US 15-11-2004.indd
Contents
1. AutoScroll Options 0 0 0 0 e 0 0 0 S e e e e S e e e e S e e SU e S e e e e S e e US e S e e e e S e e e e e e e e S e e e e S e e Ss e e e e e e S e e e e S e e e e e e e e S e e e e e e e e e e e e e e e e e e e e e e e e e e 0 e e 00 AutoScroll This function allows the TY to automatically move onto the next denomination When you have placed your money on the hod the TY beeps When you remove the money the TY will beep again and then move onto the next denomination To change either of these functions press the MENU key scroll up and down using the BILLS key to highlight the required option then press the MENU button to turn the function ON v or OFF X 0 0 0 0 0 0 0 0 0 0 0 e e e 0 e e S 0 e e GS e e GS e e S O e e US O e e GS O e e e US e e US e e e e US e e e e e e e Ue Se e e e e US e e e e Se e e e e e e e e e e e e e e e e e e es e e e e e e e e e e 0 0 000 Options To change any of these options when you are in a count mode press the MENU key scroll up and down using the BILLS key to highlight Options then press the ENTER key You are now in the options menu Scroll up and down using the bills key to select the option you wish to change and press ENTER Tellermate Tellermate Options AutoAdd 1 Setup Banks AutoScroll gt 2 Set Date Time Options 3 Printer New Cup Scoop 4 Display 14 User Menu Ty Press MENU button gt2. Bundles have to be strapped together in a fixed quantity A typical bundle quantity is 100 bills Each bundle has to be placed on the hod one on top of another See also page 10 Clipped bills for counting bills of the selected denomination that are clipped together in a fixed quantity A typical clip quantity is 10 or 20 bills See also page 11 Coins Full roll for checking full standard rolls of ANY denomina tion Rolls can be added one by one without removing and in any denomination See also page 12 Rolled coins for counting coins of the same selected denomi nation Rolls can be counted even if only partly full See also page 13 Scoop of loose coins for counting loose coin of the same selected denomination Cup of loose coins for counting loose coin from a cash drawer of the same selected denomination See also page 13 Display amp Buttons ___r amp Ty Wrap type se CUD 7 and denomination gt Number of bills coins on hod Value of bills coins on hod I ENTER INE BILLS ON OFF Press to turn the TY on hold down to oo CE Clear current denomination turn the TY off End End count return to previous Switch between two currencies display Select coins Bank Retail Select bills scroll through menus Manual add Banking models models Start Bank Counting Getting Started Starting Switching On Press the re
3. TY 1R200 001V06 00R101 Press UP DOWN scroll key for brightness Sound This option allows adjustment of the following features using the MENU key 1 Volume 2 Key Click the sound made when a key is pressed 3 Cash Stack Beep occurs each time money is placed on the hod 4 Beep 100 Notes occurs when you reach the bundle quantity for the denomination to assist in bundle preparation Tellermate Setup Sound 1 Volume 2 Key Click 3 Cash Stack Beep 4 Beep 100 Bills 16 Calibration Ty It may become necessary to re calibrate the weight of a wrap that is stored in the machine for example when using a different scoop or coin container Calibrating cups and scoops e Start the counting mode e Press the WRAP key to select Cup mode or Scoop mode Press the MENU key and scroll down to Calibrate New Cup or Scoop and press ENTER Follow on screen instructions Please put empty scoop or cup on the hod as indicated e Once you have calibrated your wrap press the END key Start counting as normal Tellermate AutoAdd AutoScroll Options New Cup Scoop Important Don t use different cups or scoops at the same time For calibration of money denominations bills coins other wrap types bundles clips etc other currencies Mexican Peso Canadian Dollar etc please contact your service Helpline 17 Using the keypad Ty The optional keypad allows you to enter
4. allows you to manually add your full Bn rolls into the total without checking them on Review Full Rolls the TY e Use the COINS key to select Full ROLL e Press the ENTER key to access the review table e Select the denomination by using the BILLS key e Enter the quantity of full rolls you have for each denomination by using the MENU key to add a roll and the key to subtract a roll e Press END to exit 12 Counting Coins Counting Rolls or part full rolls Roll mode allows you to count the contents of a roll full part full of a pre selected denomi nation e Use the COINS key to select the denomina tion e Press the WRAP key to select Roll mode e Put the roll on the hod and the TY will display the value of its contents Cups amp Scoop l 4 Tellermate Cup or scoop mode allows you to count loose coins Each denomination has to be counted separately ASI e Use the COINS key to select a denomination 78 3 90 e Press the WRAP key to select scoop or cup mode Seed ooo e Scoop mode Place the empty scoop on the hod and place the loose coins into the scoop Or Place the coin filled scoop directly on to the hod e Cup Mode Place the coin filled cups on the hod Scoop mode Tellermate x99 4 95 E ae I I l I To make up full rolls of coin place the empty sco
5. e e e e e e e e e Ss e e e e e e e e e es e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e 0 e e e e 0 0 06 Counting coupons Wrap wee for coupons After BILLS coupons and vouchers can be counted when this function is activated e Press the bills key to select the coupon Tellermate e Coupons and vouchers can be counted by stacking on the hod or keying in their value using the keypad e Stack the coupons in the same way as you would for loose bills e If the coupons have not been calibrated please contact your Tellermate dealer 11 Counting Coins Ty Q Your TY is setup to count rolls of money The next three sections show how to count Counting Full Rolls rolls Full Roll allows you to check standard rolls of coin without pre selecting a denomination e Use the COINS key to select Full Roll e Put the full roll on the hod TY automatically recognizes the denomination e The display will say ADD ANOTHER If you have more full rolls place them on the hod one by Wrap type for one full rolls eThe TY will hold about 7 8 full rolls on the hod e If SUSPECT ROLL is displayed take the roll off the hod and count as a part full roll See also page 13 _ Roll FULL Tellermate Tellermate Review Press ENTER Suspect Roll Remove and recount on denomination Review table This mode
6. out of Calculator mode press the CALC key 18 FAQs Ty Why is my TY displaying values when there is no money present 1 The TY is in a draft Move the system 2 There is something resting on the TY Ensure that the TY is kept clear During a count why won t the TY keep a running total The AutoAdd function is turned off To turn the AutoAdd function on press the MENU button and highlight AutoAdd Press the MENU button so AutoAdd has a W next to it instead of an X Press the END button to exit this screen and return to your count Why won t the TY automatically advance to the next denomination The AutoScroll function is turned off To turn the AutoScroll function on press the MENU button and highlight AutoScroll Press the MENU button so AutoScroll hasa v next to it instead of an A Press the END button to exit and return to your count What is the WRAP key Press the WRAP key to adjust your TY to different wrap types Cup scoop or roll for coins loose strap or clip for bills Why is my TY miscounting coins Please check first that you are using the correct WRAP type Then check that the cup or scoop has not been left on the TY since the last time that it was used Have a look on page 18 calibration of different wrap types If the Tellermate is still miscounting please contact the Helpline for recalibration of the coins Please note The US government issued pennies made from 2 different alloys and therefore it is possible when co
7. Options gt Setup Bank values Retail models only Bank values can be changed using the ON OFF or key and enabled or disabled using the MENU key The Banks can be changed as well by using the BILLS key to scroll up and down When starting the Tellermate the BANK key is pushed to activate the Bank Tellermate Setup Bank Bank 100 00 Bank 150 00 Bank 200 00 Set Date Time for print outs You can set the time by selecting the key the MENU key and the ENTER next but ton You can set the time as well by using the keypad Press the PLUS key to accept the information and move on Once you have completed entering the time and date press END repeatedly to exit Tellermate Set time hh mm ss BE 14 06 01 05 2002 Printer This function allows the printer to be enabled or disabled by pressing the MENU key Line by line printing can also be enabled to print each transaction as it happens rather than every thing at the end of the count Press END to exit Tellermate ___Setup Printer Please see page 6 how to 1 Printer connect the printer 2 Print line by line 15 User Menu Ty This allows you to adjust the screen contrast Pressing down on the BILLS key will darken the display and pressing the top of the BILLS key will brighten the display Display The software version of your TY is also displayed in this option Press END to exit Tellermate Setup Display
8. TY UserGuide Forstandard TY models Te I e m o te Maximize your profit TY user guide for standard TY Models Contents Introduction GUIAEINES aaa 3 What VOU get annoiare inn 4 Installation sulla 5 Connectivity and Printer siriano 6 What you can count with your TY __ u 7 Display and BURTONS urlare eater 8 Counting Getting started sicilia 9 Tasks Reference Numbers Bu 1 10 Loose strapped clipped bills Coupons COINS aa i A E E 12 Rolls and full rolls Cups Scoop user Menu dci asini 14 AutoAdd AutoScroll Options Calibratiohi ur ib 17 Using the keypad sicula 18 Non cash items Keying in a denomination Calculator FAOS x_i 19 Technical specification siii i wisest secuiesdesonerticnaiedeinr aioe 20 Copyright 2004 Tellermate All rights reserved This document may not be copied or reproduced in whole or in part or transferred to any other media or language by means without the written prior permission of Tellermate Tellermate reserves the right to make changes to this document and to the product described herein without obligation to notify any persons of such changes Introduction Ty Tellermate TY is the leading cash management solution for your business enabling you to quickly and efficiently count and manage your cash Stand alone or connected directly to business reporting systems TY helps to increase the efficiency security and accuracy of a wide range of cash management tasks
9. This user guide is for TY retail models 100 350 TY counts all money such as those contained in a typical cash drawer Bills loose strapped and clipped bills Coins loose and rolls e Non cash items checks credit card values etc TY comes with optional connections to printer and PC systems This document includes instructions on how to get started with your TY and on how to configure the system to suit your preferences Please be aware that since there is a range of TY models not all features illustrated in this document may be present in the model that you purchased General Guidelines 1 Only sorted money can be counted Make sure that no denominations are mixed This machine is not a sorting machine 2 Put only the denomination on the hod which is shown on the display 3 This machine is not a counterfeit detector and therefore cannot detect if money is coun terfeit Technical Guidelines 1 Set the Tellermate TY on a flat stable surface that is free from vibration and drafts such as air conditioning Do not place this product on an unstable cart stand or table The product may fall causing damage to the product or injury to the user 2 Use only the power adaptor supplied at the specified supply voltage Do not use any other power adaptor Do not use a damaged or wet power adaptor Do not connect the power adaptor with wet hands 3 Do not subject the equipment to a strong impact or shock load by hitting or
10. d ON OFF button E Yy lt gt lt an anon oe Tasks Your TY software may come with pre pro grammed tasks to help you process your money Tellermate e To select a task press the blue BILLS key Select Task CI t e To accept the task press the green ENTER key Deposit Please note that not all models will have the same pre pro grammed tasks and that task names are country specific Ce Reference Numbers Tellermate Your TY software may come with pre pro grammed reference numbers for registers j Enter Cashier cashiers stores etc eTo enter your reference numbers use the keypad under the TY e Key in the number and accept it by pressing the PLUS key e Vhen there is no key pad then enter the numbers by pressing MENU or e If you make a mistake press the CE key to clear the entry Please note that not all models will have reference numbers Counting Bills Counting loose and strapped bills Count one denomination at a time Use the BILLS key to select the denomination Stack the bills against the short side of the hod e Stack in batches of 15 20 bills at a time without removing them when placed The TY beeps to con firm the money has been placed on the hod e Leave the first stack on the hod and add the next stack of the same denomination When finished with a denomination remov
11. dropping it Ensure that money is placed onto the equipment with reasonable care Treat it with respect 4 Do not install or use the equipment in a manner that will apply force to the cables 5 Do not clean the machine with wet or damp products Only with a dry cloth Do not spill any liquid spray or chemicals over the equipment If any liquid is spilled on it disconnect the power cable from the supply remove battery and contact your dealer 6 Do not leave any objects on the hod when not in use not even the cups or scoop 7 Do not disassemble Your warranty claim will expire immediately 3 What you get Standard items Optional extras Till Cup Printer Pack Battery TellerComK Desktop charger Information about the Keypad please see page 18 Information about the Printer please see page 6 and 15 If you require any further information about the optional items please contact your nearest Tellermate dealer Installation Connecting your equipment Insert the hod firmly into the TY until you feel a slight resistance Power Supply Insert one end of the TY power supply into the back of the Tellermate and the other end into an electrical outlet Green light The TY is on and the battery if fitted is charged Red light The TY is on and the battery is charging OS Serial Number A E Connectivity and Printer Connecting to a PC TellerComK o
12. e all bills at one time The TY beeps to confirm the money has been count ed and added to the total Wrap type for loose and strapped bills E X20 100 LIFT ABOUT HALF e a the bills added then put them back 0 50 e LIFT ABOUT HALF appears on your display if you have added too many bills at once Remove half the bills from the hod The TY will beep and the lifted bills can be added Bundle of 50 or 100 bills T a et e Strapped bills bundles e g 50 or 100 bills of the same denomination can also be counted in this mode without removing the band Simply place the strapped bills onto the hod one after the other The hod will hold up to 4 5 bundles ni REMOVE STRAP And count in batches of 15 20 Total 0 00 e if SUSPECT STRAP appears remove the strap and count loose as described above 10 Counting Bills Counting clipped bills e Use the BILLS key to select the denomination e Press the WRAP key to select clip mode e Put the first clipped bundle on the hod When the value is displayed more clipped bills may be added e If REMOVE CLIP appears take all the bills off the hod press the WRAP key to select loose count mode and count in stacks of 15 20 see page 10 Wrap type for clipped bills Deposit 0 0 e 0 0 0 0 e e e e e e e e e e e e e e e e
13. op on the hod and add coins until Q the required value is displayed When AutoScroll is activated the TY will scroll automatically to the next denomi nation in sequence from the lowest to the highest value Coin denominations must always be separated before counting AN Do not count rolls of coin in the scoop or cups count rolls directly on the TY hod Please note The US government issued pennies made from 2 different alloys and therefore it is possible when counting pennies to be a few pennies off This issue only affects pennies and no other denomination 13 User Menu Ty A number of features in the TY can be configured to suit your counting needs and prefer ences ranging from sound control printer set up and enabling the Bank function The menu can be activated by pressing the MENU button on your TY when in the Select Task menu or when in counting mode AutoAdd This function automatically adds the value that has been placed on the hod into a running total When you have placed your money on the hod the TY beeps When you remove the money the TY will beep again and display ADDED This confirms that the money has been added into the running total displayed at the bottom of the screen To change either of these functions press the MENU key scroll up and down using the BILLS key to highlight the required option then press the MENU button to turn the function ON v or OFF X Tellermate
14. ptional Insert one end of the communication cable into the back of the TY in Port 1 and the other into the PC TellerComK Connecting to a printer optional Insert the printer cable into the middle port Insert the other end of the printer cable into the printer Plug in the printer power supply to the printer Then turn the printer on using the power switch located on the printer Note Location of printer port may differ depending on model 0 0 0 0 0 0 0 e 0 0 0 e e 0 e e e e e e e e e e e S e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e e es e e e e 0 0 0 000 Connecting to USB or Ethernet optional Insert one end of the USB or Ethernet cable into the back of the TY in Port 3 and the other into the PC or network Note Port 3 can only be one of the above options What you can count with your TY Ty WRAP this is a term used by Tellermate to describe the different ways in which money is pack aged Wrap type options will differ according to TY model Wrap types available for your model are shown using the WRAP key Money wraps Bills Loose amp strapped bills for counting your loose and strapped bills of the selected denomination Loose bills are counted by adding 15 20 bills onto the hod at any one time This stacking process is repeated until all the bills have been counted
15. reference numbers and non cash items such as checks and credit card values It can also be used to directly enter the amount of any denomination rather than counting on the TY system and as a calculator Keying in non cash items e When in count mode press the NON CASH key on the keypad e f you have more than one non cash item enabled press the NON CASH key to scroll through the items e Key in the amount of the non cash value by pressing the appropriate keys on the keypad and press the PLUS key to accept the amount e If you make a mistake while entering non cash items select the line you want to delete with the MINUS key on the key pad and then press the CE key the one on the panel NOT the one on the key pad to clear this entry and start again e To exit from non cash mode press either the BILLS or the COINS key Keying in a denomination e Vhen in count mode select the denomination using the PLUS and MINUS keys on the keypad e Key in the amount of the denomination by press ing the appropriate keys on the keypad Press the PLUS key to accept the amount e If you make a mistake while entering a denomi nation select the denomination and press the CE key to clear the entry and start again Calculator e Press CALC on the keypad e Use the keypad as a normal desktop Calculator e If a printer is connected you can also choose to print out your calculations e To exit
16. ud rates up to 38 400 Port 2 FCC68 8 way connector to printer Port 3 Ethernet Adaptor FCC68 cat 5 8 way connector to network or USB 1 1 B connector to PC User interface Display Full graphic LCD 60mm x 42mm 2 4 x 1 7 128 x 64 pixel resolution with user adjustable contrast Front panel 9 soft touch buttons Environmental conditions Storage temperature range 20 C to 60 C 4 F to 140 F Operating temperature range 5 C to 40 C 40 F to 104 F Humidity range 0 to 95 RH non condensing EC Declaration of Conformity This is to certify that The Tellermate money counter models TY B100 TY B180 TY R100 TY R150 TY R200 TY R300 TY R330 TY R350 manufactured by Tellermate plc Leeway Newport UK conform to the Low Voltage Directive 73 23 EEC and the Electromagnetic Compatibility Directive 89 336 EEC as modified by 92 31 EEC by application of the following standards BS EN 60950 1 2002 Low voltage standard EN5022 1998 Generic emission standard part 1 Residential commercial and light industrial EN55024 1998 Generic immunity standard part 1 Residential commercial and light industrial Signed for Tellermate Plc l METE Approvals C 3 y FC F fer e j H LP N Burroughs Development Director V 4 21
17. unting pennies to be a few pennies off This issue only affects pennies and no other denomination Why is my TY not powering up Ensure that the power supply is plugged in and that the power supply light on the right hand side of the TY unit comes on green or red Why doesn t my TY count the start bank Ensure that you press the Bank button before starting to count 19 Technical Specification Load capability TY maximum load 3ibs5oz 1 5kg counting resolution 1 banknote 1 coin Dimensions TY Depth 11 1 282mm Width 6 0 152mm Height 6 0 150mm incl hod Keypad Depth 5 0 126mm Width 3 5 90mm Height 1 0 24mm Weight TY 2 ibs 140z 1 3kg Keypad amp hod 4 60z 0 13kg Battery 7 00z 0 20kg Power supply Power adapter to TY Input to suit country of use Output 13 5v AC 350mA Power connection 2 5mm reverse jack on the rear panel of the TY Power indication A bi color LED on the lower front face illuminates GREEN when the unit is on and the battery if fitted is charged RED when the battery is charging Removable rechargeable NiMH Battery Duration of battery In excess of 8 hours of constant use Charging time 14 hours 20 Technical Specification Ty External interfaces Keypad Two keypad connectors one on the back of unit and one on the underside Port 1 e FCC68 8 way connector to printer or PC RS232 interface ba
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