Users Manual - Emerson Network Power
Contents
1. 39 049 5841 257 Three Phase UPS Asia 800 543 2378 7 F Dah Sing Financial Centre powertech liebert com 108 Gloucester Road Wanchai Environmental Systems Hong Kong 800 543 2778 8522572220 Outside the United States Fax 852 28029250 614 888 0246 While every precaution has been taken to ensure the accuracy and completeness of this literature Liebert Corporation assumes no responsibility and disclaims all liability for damages resulting from use of this information or for any errors or omissions 2006 Liebert Corporation All rights reserved throughout the world Specifications subject to change without notice Liebert and the Liebert logo are registered trademarks of Liebert Corporation All names referred to are trademarks or registered trademarks of their respective owners SL 51535 7 06 Rev 3 Emerson Network Power The global leader in enabling Business Critical Continuity EmersonNetworkPower com Ru ACPower Systems En Services Connectivity Site Monitoring DC Power Systems Surge amp Signal Protection Embedded Computing Outside Plant Embedded Power Power Switching amp Controls E Integrated Cabinet Solutions Precision Cooling Business Critical Continuity Emerson Network Power and the Emerson Network Power logo are trademarks and service marks of Emerson Electric Co 02006 Emerson Electric Co2. Site Monitoring For Business Critical Continuity Liebert SiteNet MultiPort 4 User Manual W Liebert EMERSON Network Power 1 0 2 0 3 0 4 0 Figure 1 Figure 2 Figure 3 Table 1 TABLE INTRODUCTION INSTALLATION TROUBLESHOOTING OF CONTENTS CONTACTING TECHNICAL SUPPORT 2 Computer protection Molded output cable Figures assembly connect to DB25S Card and slot orientation 00c cece cece ee eee Pin configuration Tables Introduction 1 0 INTRODUCTION The Liebert SiteNet MultiPort 4 provides easy to install protection for up to five computers connected to a single UPS The computers can simultaneously monitor the UPS status for example utility power failure or low battery This advanced power management device is designed to function only in the Liebert Intellislot of the following supported UPS units Nfinity e UPStation GXT Liebert NX e UPStation GXT2 PowerSure PSI A maximum of five computer systems Figure 1 Computer protection may be linked a host computer connected to the factory installed UPS CPU communications port and up to four AS client computers connected via CPU MultiPort 4 UPS When a UTILITY FAIL or CPU LOW BATTERY condition is detected the MultiPort 4 provides a signal to CPU each connected computer Figure 1 Liebert MultiLink software i
3. or missing parts If any damage is observed report it to the shipping company and your local Liebert representative If compo nents are missing contact your local Liebert representative for replacement Items included with the shipment are SiteNet MultiPort 4 card protected by an anti static bag 4 port cable assembly User manual Installation 2 0 INSTALLATION Make sure you have the following parts and tools before you begin Required Parts and Tools MultiPort 4 card provided 4 port cable assembly provided 2 medium Phillips or small flathead screwdriver Instructions 1 Turning off the UPS prior to installation is suggested although not required Locate the Intellislot port on the UPS eee see example at right PORT ON A UPS The Intellislot port is on the rear of some units GXT Nfinity and PowerSure PSI VES on the Liebert NX the port is inside the SE SSE front door Refer to your UPS user gt gt 2 Br j Remove the two retaining screws from Tepe the Intellislot port cover plate on the ys UPS Save the screws for reassembly in PRESS ee Step 5 20A 125V The card and slot are keyed to insert in one position only Initially the card should slide in freely as you carefully align screw holes As you feel it click into place press firmly to ensure solid un seating in the slot manual for port location and orientation e lt Using the Phillips screw
4. driver secure the MultiPort 4 card to the UPS chassis with the two retaining screws removed in Step 3 Make sure the screws are snug not tight to avoid damage to the device Installation 6 Connect the molded cable assembly s DB25P connector to the MultiPort 4 card s DB25S and tighten the retaining screws Then connect the required output ports to the cable provided with Liebert MultiLink software via DB9 connectors Figure 2 Molded output cable assembly connect to DB25S NOTE You must use the special molded cable assembly supplied with your MultiPort 4 card Figure 3 Card and slot orientation 7 Refer to your MultiLink user manual for software installation and configuration procedures UPS status polling failure 1 e ON BATTERY message is not transmitted when AC failure occurs may be caused by either software or hardware error It is highly recommended that you first troubleshoot the software see the troubleshooting recommendations in the MultiLink user manual Troubleshooting 3 0 TROUBLESHOOTING Prior to contacting Technical Support follow these steps to test whether the MultiPort 4 card is functioning properly Plug a DB9 output cable to the factory installed communication port e Allow utility to fail and note whether an ON BATTERY status message is displayed Ifa status message does NOT appear your Liebert technician may suggest more in depth troubleshooting procedures Ifa status message does appear t
5. he MultiPort 4 hardware may be defective and need to be replaced Contacting Technical Support 4 0 CONTACTING TECHNICAL SUPPORT Liebert has a team of specially trained technicians waiting to quickly assist you with any installation or troubleshooting problems Refer to the back of this manual for technical support phone numbers To successfully diagnose your individual problem our technicians may require the following installation site and system information Please have it available when you call INSTALLATION SITE Company name Street address City State Principality ZIP Postal code Country INSTALLATION SITE CONTACT Name of contact Phone number Fax number E mail address COMPUTER SYSTEM amp UPS Operating system type and version System manufacturer System model number Type of serial port connector Address of the port UPS model name number Type of port connection pins pin socket Description of symptoms Ensuring The High Availability Of Mission Critical Data And Applications Technical Support Service Locations Web Site United States www liebert com 1050 Dearborn Drive Monitoring P O Box 29186 800 222 5877 Columbus OH 43229 monitoring liebert com Europe Outside the US 614 841 6755 Via Leonardo Da Vinci 8 Single Phase UPS Zona Industriale Tognana 800 222 5877 35028 Piove Di Sacco PD Italy upstech liebert com 39 049 9719111 Outside the US 614 841 6755 Fax
6. nstalled on each workstation can interpret the signal and initiate operating system shutdown according to configurations determined by the user The specially designed cable assembly Taple4 Pin configuration included in the package provides four output ports that signal the status of the Pin Description UPS for example utility fail or low battery to each connected computer gt Not Used Each port uses a DB9S connector with ou Not Used the pin configuration shown in Table 1 Ea Not Used The cable allows the MultiPort 4 card to deliver orderly shutdown commands to Es Not Used connected computers running MultiLink BES Not Used software NA Low Battery Common The EJA 232 port on the UPS remains EN Utility Fail Common active with the card installed allowing 9 Utility Fail more sophisticated monitoring with MultiLink software Introduction The inverter shut off command can be controlled from the computer connected directly to the UPS via the factory installed DB9 connec tor to conserve battery power after the workstation shutdown To ensure the orderly shutdown of client computers the timer setting to initiate shutdown of all client computers connected to the MultiPort 4 must be LESS THAN the shutdown timer setting of the MultiLink software on the computer connected to the factory installed port Inspecting Shipment on Receipt Upon accepting shipment inspect the packaging and product for any damaged
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