AlarmNet Direct User Guide
Contents
1. aen eee ap TM Lee 7 E omaes 7 second jccomr me a EL IL My Profle nacio F D mee c story E tratie Remete Servicer hl Tta am sato Adore Poors Click Done or enter the Advanced Programming for more configuration settings AlarmNet Direct User Guide Replace C Device central station and dealer This category enables you to replace an existing C communications device wilh a GSM i GSM or internet only communications device Start by referring to the online help then enter the data as directed NOTE If Remote Services is to be enabled for this device refer to the Enabling Remote Services topic eere I E 9 7 Nieonietutur eme simrtes BARRENA Second her pud Taw av eaten For hen Dover pem EEO meee e daas Peg Click Done or enter the Advanced Programming for more configuration settings Replace Other Device central station and dealer This category enables you to replace another communications device with a GSM GSM or internet only communications device This category is similar to the Replace C Device category however some information fields are different to accommodate the variety of devices Start by referring to the online help then enter the data as directed NOTE If Remote Services is to be enabled for this device refer to the Enabling Remote Services topic eme Dy rem D Re may2. Upon completion click Submit View Accounts central station This category enables you to view your accounts Start by referring to the online help read the on screen instructions then fil in the Start Range and End Range fields and make your selections from the drop down fields to specify the search criteria pated ANOS Infrmation pd Stem Pregrawmed dec 4r Select start and or e S eewmae meme od Replace CDavice Selectasertce Sra E ive eee D z Upon completion click Submit 12 AlarmNet Direct User Guide An example of the search results is shown below mm sace raev ia Sie Maanam ER ESE Vid AS Moret e poer cmm ee po dili eui ietemam er arre nai e n erster ee i PU EA r E HEER sr a ct lee n pem e mie nm j Smi omno El RM cese maja e m j Exe LI T een d a E m In addition information can further be sorted by clicking the City CS Sub Service and Status column heads The resultant sorted data can also be downloaded For any particular account more detalled information can be displayed by clicking on Details por D ES Coon Prema 13 AlarmNet Direct User Guide My Profile central station and dealer This category enables you to edit your profile ewe 0 7
3. loneywe AlarmNet Direct User Guide GSM Network N P Alamiet Central Station Protected Pre with TBASGSMRA GSM x Conor ee wr AlarmNet Direct enables checking status control and configuration of devices from a Remote Location PREK1A740 2108 Rev A AlarmNet Direct User Guide Contents Overview 2 Obtaining a Central Station Account for central stations 3 Obtaining an AlarmNet Direct Account for dealers 3 Accessing AlarmNet Direct 4 Using AlarmNet Direct 4 Device Status central station 7 Show Programmed Devices GSM I central station and dealer 8 SIM Activation Status central station and dealer 9 Program New Device GSM I central station and dealer 9 Replace C Device central station and dealer 10 Replace Other Device central station and dealer 10 Programmerless C Registration central station n Substitution PIN Generation central station Communication Failures central station 12 View Accounts central station 12 My Profile central station and dealer 14 Manage Users central station and dealer 15 My History central station and dealer 15 Web Usage central station 16 Account Generation central station 16 Account Cancellation central station 17 Multiple Account Cancellations 18 Outages central station 19 Customer Notification central station 19 Coverage Maps central station and dealer 20 Feedback central station and
4. Or you may edit the device by using the Actions drop down menu selecting the action and clicking GO A confirmation message will appear click OK to acknowledge Status Keys io Regn HAC ID Key Bb ove Tegar cover maa Fests t CAE aar MAC ID Device rype Transferred ET pm panas nino 9062 THSGSN 007 10 16AM otc20 2243 laos aaor a yerscsmr 7 26 07 MID AM es os oana 0020 Tusksm e 12 17 07 12318 a fter invoking an action you can click the Refresh List button to get the latest information AlarmNet Direct User Guide SIM Activation Status central station and dealer This category enables you to view the status of a SIM Subscriber Identity Module for a particular GSM or GSM series communications device Note the SIM must be activated To view the status of a SIM start by referring to the online help then enter the MAC address of the device and click Get Status An example of SIM status is shown below Due Sonera eres Reesten stotus Brice cont feplce C neve weisse ross aptae other Program New Device GSM central station and dealer This category enables you to program a new GSM i GSM or internet only communications device Start by referring to the online help then enter the data as directed NOTE If Remote Services is to be enabled for this device refer to the Enabling Remote Services topic
5. Central Station Dealer installers Introduction x x Device Status Show Programmed Devices GSMIT SIM Aclivation Status Program New Device GSMII Replace C Device Replace Other Device x x x x Programmerless C Registration Substitution PIN Generation Communication Failures View Accounts My Profile Manage Users x My History Web Usage Account Generation Account Cancellation Outages Customer Notification Coverage Maps Feedback x Logout gt gt gt lt gt lt gt gt lt gt lt gt lt gt lt e o x e e gt ox gt gt x AlarmNet Direct User Guide In addition you can access help on a particular topic by clicking on the help topic in BLUE Seneca prd Replace c Device Seach by hy ene Staton d ibn tet a ny ca SS Help topic in blue Click to access help owes E T ond Seach by Dee tonic n eram The following paragraphs will explore the various AlarmNet Direct categories AlarmNet Direct User Guide Device Status central station This category enables you to quickly check the status of a particular AlarmNet communications device irr pieta S norman PA SRE essa ROI E perm ccc MERERI ama see es ad First select the device by performing a search You can s
6. After the page loads this is a good time to create a desktop shortcut by positioning the cursor over the address icon left click the mouse and drag it onto the desktop Ee Ei wes reones gode deb Oe fps Using AlarmNet Direct Navigate to the AlarmNet Direct home page using either the desktop shortcut created in the last paragraph or by typing the address into the browser s address field The Login page appears ac p ETT ems Desir sipow Enter your User Name and Password then press Enter The Welcome to AlarmNet Direct window appears AlarmNet Direct User Guide AlarmNet Direct is easy to navigate The layout consists of a navigation bar on the left and an information window on the right Since the AlarmNet Direct site is used by both the Central Station and Dealers certain navigation categories are typically assigned to a particular user However for any particular user authoriza tion for a particular navigation category can be granted or removed See the Manage Users category By clicking on a category in the Navigation bar the associated information window is displayed Note the selected category in the Navigation bar will be in RED From the information window you can view edit add or delete information Some information can be printed or saved as a file Honeywell Sheree WI Sa Navigation Category
7. sercw z sdersuu E Nismic C Network I bem ke i view coverage on provider es Selec Wireless Netwerk webtan are coverage Area Choose the search criteria and click Submit Request or click the area for a particular network The resulting map can be zoomed in by clicking the desired area Feedback central station and dealer Selecting this category causes a blank email message to pop up This is used for questions comments or suggestions concerning the AlarmNet Direct web site Logout central station and dealer Used to exit the site 20 AlarmNet Direct User Guide Enabling Remote Services central station and dealer Honeywell offers web based services that provide end users the ability to remotely communicate with their security system in a number of ways To support these services the Honeywell AlarmNet communication device needs to be at revision level 2 0 4 or higher Note the revision is shown on the outside of the box There are two web sites that are associated with remote services AlarmNet Direct and Honeywell Total Connect AlarmNet Direct is used by the Central Station or Dealer Installer to setup and configure the communications device and account services for the end user In addition it is used to associate an end user with the communications device Honeywell Total Connect is used by the Central Station or De
8. 573 0153 Automated FAX Retrieval System a Honeywell 2 Corporate Center Drive Suite 100 P O Box 9040 Melville NY 11747 Copyright 2008 Honeywell International Inc Www honeywell com security K14740 3008 Rev A
9. cancellation batch file Then click Open 3 The field wil populate with the path and batch file for you to verify 4 Click Submit Batch File 18 AlarmNet Direct User Guide Outages central station This category enables you to view if there are any web site problems In the left Navigation bar there is a saeade Alarmnet Outages mense Cona Sn Ota Esch usin EDUC ii iid id dnd ad aU i No central station outages found Siena poe Cental Sain Outage Detaits GS So RE DS o ED EE No central station outage details found if there are outages the details will be displayed for each central station the outage affects Customer Notification central station This category list all information notifications to the customer Dealer installer In the left Navigation bar there is a status indicator Green No new notifications since the last login m Red New notifications have been posted Notification prc opin nha m erate ius oir She baee LM 19 AlarmNet Direct User Guide Coverage Maps central station and dealer This category enables you to display coverage maps for AlarmNet A G M or C networks Various search criteria are available Honeywell Securi Search By Go to Alarmnet Direct met Coverage Maps Click to return to AlarmNet Direct HermNet A Network BlarrsNck G Network
10. dealer 20 Logout central station and dealer 20 Enabling Remote Services central station and dealer 24 Step 1 At the AlarmNet Direct web site Configure the Communications Device 22 Step 2 At the AlarmNet Direct web site Associate the End User with the Communications Device 24 Step 3 At the Installation site Program the Control Panel and Communications Device 26 Step 4 At the Honeywell Total Connect web site Create an End User Account 27 Deleting a Remote Services User central station and dealer 30 Contacting Technical Support E AlarmNet Direct User Guide Overview This guide explains how to use the AlarmNet Direct online web application AlarmNet Direct is a web based tool for central station and dealer installation companies that enables remote access programming and testing of their AlarmNet communication devices This is easily accomplished from any PC with internet access AlarmNet Direct enables you to perform the following Search display and edit customer accounts Add delete or replace communication devices Display device types their MAC IDs and edit device information Upload and download data Program configure test and verify the status of devices View add delete and edit user profiles View a history of all AlarmNet Direct activity by company users Enables you to email AlarmNet Direct with questions or comments After reading this guide to understand t
11. remote services user follow the procedure below Understand that the procedure results in an automated process being performed by the software that may take up to an hour to complete IMPORTANT If there is an immediate need to suspend remote services for a user edit the account to first change the password for that user Then go back in and follow the procedure below 1 Select the Show Programmed GSM I category Perform a search for the device by Acct or MAC ID Select EndUser Delete and click Go At the bottom of the screen click the Delete button Click OK to confirm dropping the end user pason A status message appears stating that the end user has been dropped 30 AlarmNet Direct User Guide Contacting Technical Support Before you contact Technical Support be sure you Referred to the online help Entered all data correctly and did not enter the letter O for the number zero Tried using the Feedback category on the web site to get help Note your customer number and or company name Having this information handy will make it easier for us to serve you quickly and effectively Contact Information HSCE Technical Support 1 800 222 6525 Monday thru Friday 8 00 am to 8 00 pm EST Extended Support Hours for GSM and activation ONLY Monday thru Friday 8 00 pm lo 10 00 pm EST and Saturday 9 00 am to 5 30 pm EST MyWebTech Online Technical Database hip www security honeywell com ATLIS FAX FAXBACK 1 800
12. ad such as the 6270 6271 or Symphony Note to use the enhanced keypad the control panel s remote keypad must be programmed as an AUI Advanced User Interface type keypad Select Lynx Keypad for LYNXR I systems Under Multimode choose either 4204 Sourced or 2 4204 Sourced to enable event reporting to customer using SMS and email Under Multimode Address assign an address for the emulated 4204 Sourced or 2 4204 Sourced device Note This Multimode Address must match the relay address assigned in the control panel For simplicity if selecting the 2 4204 sourced option the address of the second module is automatically assigned the next device address after the first 4204 Make sure this additional address is also enabled in the control panel Click Save and Transfer Data To Device Note The Save command only saves the data to a database and is useful if the configuration process is to be continued at a later time A confirmation message appears Click OK to acknowledge Click Exit 23 AlarmNet Direct User Guide Step 2 At the AlarmNet Direct web site Associate the End User with the Communications Device This is where you associate the End User with the communications device 1 If you are not already logged in log into the AlarmNet Direct website Select the Show Programmed Devices GSMII category 2 Perform a search for the GSM I device to enable Remote Access by selecting the City CS from the drop down fi
13. address used by the AlarmNet Direct web site for the remote keypad Ifan Enhanced Keypad is desired when controlling the system via the Honeywell Total Connect web site ensure the control panel s keypad is set to AUI Advanced User Interface type If 4204 relay devices are used and their associated events are to be reported via Remote Services make note of the 4204 relay device addresses These address will be set in the communications device for emulation purposes 4204 relay events are used to send e mail messages and text messages to the end user These events are defined on the Honeywell Total Connect web site and must correspond to outputs relays programmed in the control panel through Output Device programming 2 Program the communications device for Remote Access 4204 Keypad Address CN PROMPTS ze 208 DESCRIPTION 7 Z Options Y INT Remote Access YN Press Y to allow the end user to access their system via a website Availability of this service is controlled by the dealer via Ny the web based programming tool on the AlarmNet Direct website P Z Options 91 30 This wil be the address for the Remote Keypad The address must be programmed if using either the Remote Access feature or Direct Wire downloading Enter the appropriate device address NOTE 1 This address must also be programmed as an alpha keypad in the control panel If a full enhance
14. aler Installer to setup a remote access account for their end users however its primary function is to enable end users to Access and control their security system from a computer via a website Remote Access feature Receive email and text message notifications of system events Multi Mode feature Send commands and receive confirmations using text messages SMS feature The Central Station and Dealers will initially enroll their customers for remote services during account programming through the AlarmNet Direct website The services that can be enabled include Remote Access and Multi Mode To enable these features the control panel and the communications device must be programmed The control panel can be programmed by one of the following methods remotely using Compass Downloader locally using the keypad locally using Compass Downloader If Direct Wire is enabled for the control panel The communications device can be programmed by one of the following methods remotely using the AlarmNet Direct web site locally using the 7720P programming tool Remote Services needs to be enabled via AlarmNet Direct locally using the control panel s keypad only for those control panels that support programming the communications device such as the VISTA 128BP Since you have to use the AlarmNet Direct and Honeywell Total Connect web sites to enter end user information we strongly suggest that the programmin
15. an 7 So eaei rem r Ex E coro a HR EEEO meae ee E Click Done or enter the Advanced Programming for more configuration settings 10 AlarmNet Direct User Guide Programmerless C Registration central station This category enables you to easily register AlarmNet C communication devices Start by referring to the online help then enter the data as directed Wrieremarrs ANTS Sunset ause EMEC on Clar Network PAN pente Berens 000 cena sions C Proaram New meeneme 1 pencar me zone Toren E Mepa tne et Suporisin Raim oren El Ea Upon completion click Submit Substitution PIN Generation central station This category enables you to generate a substitution PIN for M C or communication devices when replacement is required Read the on screen instructions then fill in the fields rere Raton sts xem pm apace Other Sen PN Upon completion click Gen PIN AlarmNet Direct User Guide Communication Failures central station This category enables you to view which devices are experiencing communication failures Read the on screen instructions then make your selections from the drop down fields IP ador n pret Updated AMPS Information ea Tinney Pry 18 Show Programmed select ects Sommer peines DEM pu E E J epiace c ovce evince omer
16. criber account Start by referring to the online help reading the on screen instructions then enter the data as directed terere EE ee paa a ksa pana Remove Pending Subscriber Account Request i a No Subscriber requests are pending Upon completion click Submit Request 16 AlarmNet Direct User Guide Account Cancellation central station This category enables you to cancel Subscriber accounts First you must agree to the cancellation agreement then click Submit Agreement for submitting cancellation requests ose ane You acon that Barto es b arare a seng ats rome ener ss This brings up the Individual Cancellation Request form 17 AlarmNet Direct User Guide HSCE AlarmNet Services ds Introduction Submit Individual Cancellation Request LLL MM fr ec 1o compren Am Ar ae ce oae eae i pres s meus O Ea rr RR ae View Accounts ny Profile web usage Submit Batch File for Multiple Cancellation Requests ase atow one 1 iassa aga compe Aa A aar mn a ay pron soe Meinen SHEER ep rete ie 1 Enter the information for the account to be cancelled 2 Choose the cancellation option 3 Click Submit Cancellation Multiple Account Cancellations efer to the on line help for information on creating cancellation batch files Click the Browse button 1 2 Navigate to the desired
17. d graphic interface to the system is desired the keypad must also be enabled as an AUI Advanced User Interface device DO NOT connect an actual keypad or any other device assigned to this address 2 If using a Lynx family control this address must be set to b 3 This address must be unique from the device address entered in the Device Address prompt 26 AlarmNet Direct User Guide 3 Ifthe communications device is used in the ECP 4204 or 2 4204 mode the following prompts are available and must be programmed Note Events used to send e mail messages are defined on the Honeywell Total Connect web site and must correspond to outputs relays programmed in the control panel through Output Device programming PROWPTS OPTIONS DESCRIPTION Mul Mode Disabled Disabled selec you do not want system evens reported pian 1 4204 Sourced 4204 Sourced select to report up to four events plus two pisabea 4204 Source repos tggerod by apl nal hrdwire zotes and 7 to no menu NE 24204 Sourced select to report up to eight events to tho ond user Wi Mode Baar 30 gt This address must be programmed ising he Mul Mode emal nella tare a2 The device address must be unique from the normal LRR Device Address and the Keypad Address used for Remote Access or Direct Wire downloading The address used must also be enabled as a 4204 relay module in Vista and First Alert control pa
18. e end user will be able to add additional cell phones and PDA devices to be notified of system events by email or text messages and customize the names of events to be received Once the user account is setup they will receive a Welcome text message with their login name and password along with some helpful information The customer will then be able to access the system remotely aver the Internet or by using a wireless communicator GSM GPRS channel To access Honeywell Total Connect visit the following link hitpsi services alarmnet com TotalConnect 27 AlarmNet Direct User Guide 1 Log into the Honeywell Total Connect website and select the My Profile category 2 Verify the information and ensure at least one phone number is entered for SMS Control aes svat address leW kewscm sentra oe RST mn Bu m Phones ross cantra is am one ghene numiri resides tech fee boe GAA ine zae tim toes ETA Fale fr Deck Sev Tire stots BT omm veer RHE rc Mens FT sed vee B EL te FD DNE 3 Edityour profile and click Update Information or click Exit to Main Menu page if no changes are made Note Adding new subordinate users in the next three step is typically done by the end user However as a convenience it can be done by the Central Station or Dealer installer 4 Select the Manage Users category 5 Click Add New User A new user profile form appears En
19. earch by City code Central Station and Subscriber number or Device ID by entering the data and clicking the Search button The detailed status for the device is displayed niacin Sandi by Oty Coma Station nd Suncor pod pua AO eto ater Ires Search by Device ID HAC e MIN ter MAN succes po EHBH S M 13 Stow al Lr mp Besides the Current Status information there are tabs for Subscriber Alarms QOS Quality of Service and Show All that display more information Under the Current Status tab a drop down menu is available to enable sending various ping commands QOS Test Alarm Register and Reset to the communications device Online help is available that provides a detailed explanation of the displayed information AlarmNet Direct User Guide Show Programmed Devices GSM central station and dealer This category enables you to search for all programmed devices by account number or for a specific device by MAC ID HSCE AlarmNet Services sas env en leet COC e PR eC a z ma me mal Manet Devin enter seleet deste eens and chc search bittan An example of a search for all devices is shown below HSCE AlarmN e esci es SEE Becas CENT cet BRE BROCCO us 5 zumo Program New mms wei mm poa p 3 el You can view details on a particular device by clicking the Acct
20. eld and entering the Account Number or just entering the MAC ID then clicking Search 3 Under the Actions column select End User Add then click GO The Creation of End User Form appears Creation of End user Form rr comp lee ie a ers rd arte cst as t rh aa for bo aa Fete 3 LS EDI a ation Mirac formation option j a 2p PostalCode e Phone inchde ares code 24 AlarmNet Direct User Guide ow nomero oni i dis rien co ser Phone nc area code E P pr Bem rd unsere meson teretes nun ant of envers onte love Ed BE ME 4 Enter the end user data and click Submit A confirmation message appears 5 Click OK You are returned to the Show Programmed Devices GSMII category 6 Atthis time the Dealer can log off the AlarmNet Direct website 25 AlarmNet Direct User Guide Step 3 At the Installation site Program the Control Panel and Communications Device Note Skip this step if these items have already been programmed remotely using the AlarmNet Direct web site For detailed information on locally programming the control panel or communications device please refer to the their applicable Installation and Setup Guides 1 Program the Control Panel for the following Assign a keypad address and note the address since this will be the
21. em 7 a Edit your profile and click Update Information a confirmation message appears click OK to acknowl edge Then click the Exit to Main Menu page button 14 AlarmNet Direct User Guide Manage Users central station and dealer This category enables you to easily access and edit your user profiles Use the drop down field to select the business location Eme ERR a Then click on the User Name to bring up their profile Edit their profile and click Update Information a confirmation message appears click OK to acknowledge Then click the Exit to Main Manage Users page button My History central station and dealer This category displays a history of access sessions and actions taken by all of the users You can change the search criteria using the drop down fields in addition information can further be sorted by clicking the Time Action User City and Device ID column heads The resultant sorted history data can be downloaded 15 AlarmNet Direct User Guide Web Usage central station This category can display usage of the AlarmNet Direct web site by users for all actions at all companies The data displayed for viewing will vary according to your hierarchy It provides a historical record of all access sessions and their actions Account Generation central station This category enables you to generate a new Subs
22. g be done remotely using these tools In this case you can skip the topic Step 3 Program the Control Panel and Communications Device at the Installation Site However if you choose to program the control panel and communications device locally Step 3 must be accomplished 2 AlarmNet Direct User Guide Step 1 At the AlarmNet Direct web site Configure the Communications Device The communications device can be programmed either remotely using the AlarmNet Direct website or locally using the 7720P local keypad programming tool Remote Services needs to be enabled via AlarmNet Direct The following steps are performed using the AlarmNet Direct web site 1 2 Log into the AlarmNet Direct website and select the Show Programmed Devices GSM I category Perform a search for the GSM I device to enable Remote Access by selecting the City CS from the drop down field and entering the Account Number or just entering the MAC ID then clicking Search Under the Actions column select Edit then click GO For the Device Mode select Note The selected mode is based on the control panel s capabilities Select ECP if the communications device communicates via a Honeywell ECP bus Select Zone if the communications device does not communicate via a Honeywell ECP bus in this case Remote Services is NOT SUPPORTED Select 4204 EMU to enable the communications device to emulate a 4204 Relay Module This enable
23. he web site please read the companion Helpful Hints document This document will inform you about specific outcomes for certain actions and security systems AlarmNet Direct User Guide Obtaining a Central Station Account for central stations Central Stations can sign up by contacting AlarmNet Administration at 800 222 6525 and selecting option 3 Administration hours are Monday thru Friday 8 00 am to 5 00 pm EST Obtaining an AlarmNet Direct Account for dealers To gain access you must request a User Name and Password from your central station or sign up online by visiting the AlarmNet Direct website httpsi services alarmnet com AlarmnetDirectP_SignUp Then simply complete the Dealer Signup procedure to obtain your User Name and Password For validation purposes you will need to provide a city and central station ID number and the MAC and CRG number from one of your communications devices If you do not know your AlarmNet city and central station iD number please call your central station F f Only one sign up per dealer is necessary additional log in accounts for dealer users may be created by the initial user Lastly you need a computer with internet access using Microsofts Internet Explorer version 5 0 minimum web browser AlarmNet Direct User Guide Accessing AlarmNet Direct To access AlarmNet Direct visit the following link hitps Iservices alarmnet com AlarmNetDirect
24. nels The Multi Mode Address must match the address of a relay module enabled in the Vista or First Alert Professional control panel For simplicity if selecting the 2 4204 sourced option the address of the second module is automatically assigned the next device address afer the first 4204 Make sure this additional address is also enabled in the control panel 4 If the communications device is used in the Zone Trigger mode the following prompt is available and must be programmed PROMPTS OPTIONS DESCRIPTION 1 Multi Mode Enabled Enabled select if you want event notifications sent by email Disabled Disabled Disabled select for normal alarm processing with NO notifications Step 4 At the Honeywell Total Connect web site Create an End User Account The Central Station or Dealer installer must access the Honeywell Total Connect web site and create an account for the security system end user After the account is setup users will be able to access their systems to control their security system using an emulated keypad view system status and modify email notification text The Dealer Installer must configure User name and password for the user Define the events that will be reported to the user via email and text messages Note the events that are defined must match the output relay triggered events programmed in the control panel Th
25. s up to 4 events to be reported to the end user plus two additional events if using the optional communication device zones 6 and 7 Select 2 4204s to enable the communications device to emulate two 4204 Relay Modules This enables up to 8 events to be reported to the end user Under Enable Direct Wire check this box if you want to enable direct wire downloading through the GSM i device using Compass to program the control panel Under Keypad Address assign a keypad address for the remote service s virtual keypad This will be the same keypad address as that assigned to Direct Wire if enabled Click Save and Transfer Data To Device Under the Actions column select Edit Service Level then click GO HSCE AlarmNot Services Remote Services Management Form DE Di Sende Level Settings T Mes Data Overnges 22 10 n 12 13 D 15 16 17 AlarmNet Direct User Guide Click the View Service Levels help then select the Service Level Plan from the drop down field If desired check the Allow Data Overages box Note that enabling data overages may result in additional charges for the end user Click Submit Under the Actions column select Edit then click GO Under Remote Access choose Enabled Under Keypad Type select Select Keypad Only to emulate a alpha keypad Select Full Control to emulate both the alpha keypad and the enhanced keyp
26. ter the user data select the authority level and features then click Update Information 28 AlarmNet Direct User Guide e m gimann Ente fma emm Be maanmies fer pn Rn You must have at least one SMS Control phone number ro CLE Em 6 Aconfimation message appears click OK then click Exit to Manage Users page 7 Select the Configure Email category Select the device from the drop down field then click Select In the Event Assignment table specify the events to be reported Note these must match the 4204 Relay events programmed at the system s control panel In the Mailing List table enter the users email address to send reports to The user may add more after log in In the Email Subject enter a title for the notification such as Security System Event Has Occurred Then click Save 8 Select the Configure SMS category Start by referring to the online help on the Total Connect web site then enter the data as directed Grant access to at least one SMS capable user phone Click Save 29 AlarmNet Direct User Guide Note The end user will check the Accept Terms and Conditions box when they log into the Honeywell Total Connect website 9 Atthis time the Dealer can log off the AlarmNet Direct website Deleting a Remote Services User central station and dealer To delete a
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