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User Guide for Polycom RSS 4000 Systems, version 7.0

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1. To create a certificate signing request 1 Click System Config gt Certificate Management in the menu bar at the top of the page In the Actions list select Issue Signing Request When the system prompts specify that you want to create a new CSR In the Certificate Information dialog box configure the following settings Table 4 38 Certificate Request Parameters Description Specifies the domain name of the system Optional Organizational unit Specifies the business unit defined by your organization OU Optional Specifies your organization s name Optional City or locality L aia the city where your organization is located Specifies the state or province where your organization is located Optional Country C Specifies your two character country code State ST 5 Click OK The Certificate Signing Request dialog box displays the encoded request 6 Copy the entire contents of the Encoded Request box and submit it to your certificate authority Be sure to include the text BEGIN NEW CERTIFICATE REQUEST and END NEW CERTIFICATE REQUEST Depending on the certificate authority your CSR may be submitted via email or by pasting it into a web page 7 Click OK to close the dialog box When your request has been processed your certificate authority sends you a signed public certificate for your Polycom RSS 4000 system Some certificate authorities also send intermediate
2. Failed Login Lockout Threshold Failed Login Lockout Window Failed Login Locked Duration Session Idle Timeout Session Maximum Number Per User Session Maximum Number Per Application Specifies a validity period for a user account that is not used for a long time If the user keeps the account unlogged for the time set the account status changes to Inactive Inactive accounts cannot be used to log in to the system until the administrator changes the status to Active Specifies the number of failed login attempts allowed in the period set in Failed Login Lockout Window before the system sets the account status to Locked The user cannot log in until the administrator changes the status to Active Specifies the period during which the number of failed login attempts is calculated Specifies the amount of time the account stays locked If you specify Indefinite Lockout the account stays locked until the administrator changes the status to Active Specifies the idle time of the system If you do not perform any operation for the time set here you automatically exit the system and need to log in again Specifies the maximum number of sessions allowed for each user account Specifies the maximum number of users who can be logged in during a session 4 35 Chapter 4 Administrator Configuration 4 36 Parameter Password Management Password Complexity Password Expired Warning Period Maxim
3. e If the system has been registered to a gatekeeper RSS E 164 prefix Quick Code For example if the E 164 prefix of Polycom RSS 4000 system is 1234 and the quick code of the file to be played back is 567890 dial 1234567890 e If the system has not been registered to a gatekeeper RSS IP address Quick Code For example if the IP address of Polycom RSS 4000 system is 10 1 2 3 and the quick code of the file to be played back is 567890 dial 10 1 2 3 567890 The quick code playback is available only in H 323 calls when playing back If the bandwidth at which a user endpoint is connected with Polycom RSS 4000 is lower than the bandwidth originally used to create the archives then the videos cannot be played back successfully on that endpoint s screen 4 archives that were not recorded with a multipoint VRR Polycom Inc Charpter 3 Ordinary User Configuration Live Streaming Polycom RSS 4000 system supports live streaming of video sources such as live video conference or dual stream sent by endpoints or MCUs with a highest resolution of 720p and a maximum bandwidth of 4M You can view meeting videos and the second channel of dual stream in real time by connecting to Polycom RSS 4000 Web UI directly through network without using endpoint devices Those live streaming videos will be saved in the system Live streaming supports dual streaming rates this allows you to choose the appropriate
4. H323 Platform Supports the recordings of audio only and conversion to MP3 files for downloading and playing Supports the maximum security mode MSM for meeting high security environment requirements Supports SSL certificate authentication encryption to ensure the data security of Web communication H323 H320 X SIP RMX Conference Figure 1 1 Polycom RSS 4000 s Application in the Video Conference Network System Hardware Installation General Safety Precautions Follow these rules to ensure general safety Keep the area around the Polycom RSS 4000 unit clean free of clutter and well ventilated Decide on a suitable location for the equipment rack that will hold the Polycom RSS 4000 unit and is near a grounded power outlet Use a regulating uninterruptible power supply UPS to protect the Polycom RSS 4000 unit from power surges and voltage spikes and to keep it operating in case of a power failure Unpack the Package To unpack the system package 1 2 Check the package to ensure its completion Open the package and check the items included The following items should be included One Polycom RSS 4000 server unit Two power cables Two RJ 45 network cables Polycom Inc 3 Chapter 1 Polycom RSS 4000 Introduction One DB9 serial port cable ACD Alicense and a user registration card Take all items out of the package and check if any of
5. 12341000 e If both the Polycom RSS 4000 and the endpoint are enabled the SIP the dial in number is VRR number RSS IP address For example if your VRR number is 1000 and the Polycom RSS 4000 IP address is 172 21 110 2 you may dial 1000 172 21 110 2 e Ifthe network is not configured with a gatekeeper or SIP server the dial in number is RSS IP address VRR number Polycom Inc Charpter 3 Ordinary User Configuration For example if the Polycom RSS 4000 IP address is 172 21 110 2 and your VRR number is 1000 you may dial 172 21 110 2 1000 Modifying a VRR You can modify several parameters of your own VRR To modify an existing VRR 1 Click VRR gt VRRs in the menu bar at the top of the page 2 Double click the VRR to be modified or click that item and click Edit in the ACTIONS area on the left side of the page 3 You can modify the following parameters Table 3 8 VRR Parameters Description Specifies a unique name to identify the VRR You can also VRR Name use the default name generated by the system Specifies whether to assign a name prefix for the file recorded with this VRR The user can organize and identify a large number of recorded files conveniently with a custom name prefix Use a Custom Name If this option is selected enter the name in Custom Name Prefix for the archive Prefix The system will automatically generate the file name file name Name in the following format acc
6. 3 9 Chapter 3 Ordinary User Configuration Multicast Click Media gt Live Streaming in the menu bar at the top of the page Select the live streaming content you want to view in the list and then click the Play button in the Live Streaming Details area on the right side of the page Windows Media Player opens to play the video If the live streaming content uses two different bandwidths two Play buttons with their bandwidths will display in this area and you may choose the appropriate bandwidth to play based on your network condition Polycom RSS 4000 system supports the video multicast function and can send video streams to a group of computers at the same time Users can play multicast videos by accessing the system s Web Management interface Only the use of the Internet Explorer browser is supported Before you use the multicast function make sure that this option has been activated by your system administrator and that you have installed multicast controls in the browser See Optional Installing Multicast Controls If using the Windows 7 operating system you must log in as an administrator in order to successfully install the controls Ordinary users cannot install multicast controls Multicast of an Archive or a Live Streaming Video Users can start a multicast from the archives or the live streaming list The system supports up to 20 concurrent multicast channels To start a multicast 1 2 Click Me
7. RSS 4000 system can change their passwords This function is not available to Active Directory server users Virtual Recording Room VRR A Virtual Recording Room VRR defines various recording related parameters which are the basis of all recordings While creating a new user in the system a VRR owned by the user is automatically generated A VRR is identified by digits and you can directly dial your own VRR to start recording by adding your VRR number to the dial in number Click VRR gt VRRs in the menu bar at the top of the page to open the VRR page In this page you can view user owned VRR information including VRR s name number owner channel and template being used In the list you can search sort and refresh those VRRs For specific instructions see List Sorting Searching and Refreshing Dialing in to a VRR to Start Recording 3 2 When an endpoint or MCU tries to connect by directly dialing the IP address or E 164 prefix of the Polycom RSS 4000 system the default VRR parameters will be used to record You can directly start recording using recording parameters defined in a VRR by adding the VRR number to the dial in number To dial VRR through an endpoint s remote control e If both the Polycom RSS 4000 and the endpoint are registered to a gatekeeper the dial in number is RSS E 164 prefix VRR number For example if the Polycom RSS 4000 E 164 is 1234 and your VRR number is 1000 you may dial
8. RSS 4000 using the FECC and DTMF functions of the remote control When your endpoint supports FECC or DTMF use the remote control to operate the TV UI menu page You need to press the far end key on the endpoint s remote control to access the TV UI The table below defines in detail the FECC and DTMF operation keys on the remote control of Polycom endpoint 5 1 Chapter 5 TV User Interface Operation Table 5 46 FECC and DTMF Control Keys Scenario Description Return to the higher level menu Qo to the lower level menu Confirm the selection Select upward cyclic when in the menu display Select downward cyclic state Turn to the next page if the menu items cannot be displayed on one page Turn to the previous page if the Zoom Out menu items cannot be displayed on one page a Pause the current video ie Resumes a paused video 3 Stops playback of the current video and returns to the main menu Reverses the current video Reverse will stop at the previous l frame The Web UI can be used to set the interval between I frames The Polycom RSS 4000 has a default interval between I frames of one minute the interval can be set as 1 10 minutes When in the video playing Fast forwards the current video Fast state forward will stop at the next l frame The Web Ul can be used to set the interval between l frames The Polycom RSS 4000 has a default interval between l frames of one
9. The bandwidth cannot be set higher than Primary Recording and Streaming Rate Select None to not use the secondary bandwidth Specifies whether or not to convert recorded files into MP4 format and the resolution after conversion The converted files can be downloaded using the Media gt Archive page See Playing Back and Downloading Archives Select None to indicate that the file will not be converted into MP4 format Specifies Motion or Sharpness for the video input Motion Give first priority to the motion in the record video Accordingly the resolution may be lowered when the network bandwidth is low It is best for recording people videos Sharpness Give first priority to the sharpness of the recorded video Accordingly the frame rate may be lowered when the network bandwidth is low It is usually used for recording content videos Polycom Inc Charpter 4 Administrator Configuration Specifies the layout for displaying people and content videos when recording or live streaming dual stream Users can choose from the following layouts Dual window for content Displays people and content videos respectively in dual window This option does not apply to MP4 files Single window small content Displays dual stream in a small split screen in a single window Video amp Content Single window medium content Displays dual stream in a Layout medium sized split screen in a single window Single window large conten
10. gt Click Backup Image Now in the ACTIONS area on the Data Backup Restore page Backup Restore Status on the page shows the number of files being and have backed up When backup is completed a message pops up at the right bottom of the page signaling successful backup User Data Restore The Polycom RSS 4000 system will automatically generate a time point when successfully backing up user data You can select the time point to restore the user data on the system to the status of the designated time To restore user data 1 Click Restore Now in the ACTIONS area on the Data Backup Restore page 2 Select the time point for the system to restore to on the restore point page that appears and click OK The system restarts immediately and then performs restore operations automatically If you try to log in to the system at this time you will see a prompt indicating that the system is restoring data You can log in to the system only after the data restoring process is completed The administrator can cancel data restoration process by clicking Cancel Endpoints cannot dial into the Polycom RSS 4000 system when the system is restoring user data 4 47 Chapter 4 Administrator Configuration Archives Backup You need to set a backup path in the Media Back Path field on the page before archives backup There are two ways to backup archives on Polycom RSS 4000 to an FTP server automatic periodic backup and full manual b
11. the activation key obtained from the previous step Obtaining the Product Activation Key in the Activation Key box and click Update perform incoming calling recording live streaming and video playing operations using the system If you do not activate the system you can still use the Web interface but cannot 7 When prompted to restart the system select No to proceed with setting the IP address 8 Click System Config gt IP Setting and configure the following parameters in the Network Setting area Table 1 2 Signaling Network Parameters Description Obtain an IP Address Specifies the system to obtain an IPv4 automatically Automatically DHCP Note Obtaining an IP Address Automatically is not recommended For best results the system should be configured with a static IP address Using the following IP Specifies whether to use a static IPv4 address You need to Address manually enter the IP address and subnet mask Enable IPv6 Specifies whether to enable IPv6 related functions Obtain an IP Address Specifies whether to obtain the IPv6 address automatically Automatically IPv6 using Stateless Address Auto configuration SLAAC Using the following IP Selects this option to manually configure a static IPv6 Address IPv6 address You need to enter the link local address site local address and global address Enable ICMP V6 DAD Specifies whether to enable the Duplicate Address Detection DAD to ensure the IPv6 address
12. 3 Inthe ACTIONS area on the left side of the page click Edit or Delete to modify or delete the template automatically changed to use the default template However ongoing recording 4 When you delete a user defined template all VRRs using that template will be performed by these VRRs will not be affected Virtual Recording Room VRR A Virtual Recording Room VRR is created based on recording templates It defines various recording related parameters which are the basis of all kinds of recordings A VRR is identified by digits and you can directly start recording using specified VRR parameters by adding the VRR number to the dial in number A default VRR named Default_VRR is built in the system When an endpoint or MCU tries to connect by directly dialing Polycom RSS 4000 system IP address or E 164 prefix default VRR parameters will be used for recording You can modify the default VRR but cannot delete it Defining a VRR You can pre define a variety of record types for each recording by defining the VRR to avoid over and over configuring the same recording parameters 4 4 Polycom Inc Charpter 4 Administrator Configuration To define a VRR 1 Click VRR gt VRRs in the menu bar at the top of the page 2 Click Add in the ACTIONS area on the left of the page 3 Inthe new VRR page that appears configure the following parameters indicates mandatory parameters Table 4 12 Defining VRR Parameters Specifies a
13. IVR service After the endpoint dials the Polycom RSS 4000 system and gets connected you can hear different IVR voice prompts when you receive the endpoint menu from the operation system Polycom Inc Polycom Inc Charpter 4 Administrator Configuration To customize the IVR information 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Select the IVR information to be replaced and corresponding language option in Select IVR Message to Play in the IVR Message area 3 Click Open to select the audio file to be uploaded The audio file to be uploaded must be in PCM format and the sampling frequency must be 16 or 32 KHz 16bit and stereo or mono 4 Click Upload to upload the audio file After the file is uploaded successfully you can click the corresponding Play Stop button MG iG to test and play the prompt voice and verify if the file replacement is successful Customizing Web Interface Logo The Logo displayed at the top of the system Web interface can be replaced with the Logo of your organization as needed To customize the Logo picture of the Web Management interface 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Click Open in the Web User Interface Logo area to select the picture to be uploaded The uploaded pictures must be in the png format with 212 54 pixels 3 Click Upload to upload the picture After the picture is uploaded successfully
14. RSS 4000 with a cross over network cable or connect your computer and Polycom RSS 4000 to the same switch in the LAN Set your computer IP address to be in the same network segment as the Polycom RSS 4000 Run the Web browser on your computer enter https lt system IP address gt in the address bar and then press Enter Chapter 1 Polycom RSS 4000 Introduction By default Polycom RSS 4000 Web server has an untrusted certificate and uses the HTTPS protocol to set up SSL secure connection with client end e If you use Internet Explorer as a browser you will be prompted that the security certificate for the website has some problem Please choose Continue to this website to enter the Login page 4 If you use Firefox browser you will be prompted that the connection is not trusted Please add the site being connected to Security Exception as suggested on the page and enter the Login page After you install the security certificate issued by the Certification Authority in your system you will not receive this alert again Refer to Error Reference source not found 4 Optional Select a language for the Web interface from the Select language list in the top right of the page 5 On the Login page enter the administrator s username and password and then click the Log In button The default username and password are both admin 6 The Product Activation page displays when you first time log in Enter
15. This chapter mainly introduces Web configurations designed for administrators For ordinary users see the Chapter Ordinary User Configuration By default Polycom RSS 4000 has one administrator for which username and password are both admin It is recommended that you change the default password after logging in to the system for the first time to prevent system intrusions Recording Templates A template is used to define a set of basic recording link parameters such as the bandwidth for recording and live streaming MP4 resolution and whether to live stream All Virtual Recording Rooms VRR are created based on templates Changing parameters of a template may change the corresponding recording policies of the VRR using that template A default template named Default_Template is built in the Polycom RSS 4000 system It is selected by default when the system is creating a VRR You can modify the default template but cannot delete it Viewing Template Information Click VRR gt Templates in the top menu bar of the page to open the template page The page list shows the templates saved on the current system and associated summary information including template name primary channel and secondary channel bandwidths for recording and live streaming MP4 resolution whether to enable live streaming and the people and content layout when recording dual stream If the list is longer than one page you can either turn pages by clic
16. WBE SMOFCEMHVOED ZOBA HAROMVWCHRE BT SSFBRINSCEMHV ET IEA A Bar in FETRARE AP an REECE FER AYRE FRA I SE AY T TET o TI T Polycom Inc Polycom Inc Chapter 7 Appendix B Regulatory Notices Regulatory Notices WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Electrical safety advisory We recommend that you install an AC surge arrestor in the AC outlet to which this device is connected This action will help to avoid damage to the equipment caused by local lightning strikes and other electrical surges Special Safety Instructions Follow existing safety instructions and observe all safeguards as directed Installation Instructions Installation must be performed in accordance with all relevant national wiring rules Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings s
17. current configuration and recorded archives will be cleared after the system is restored to the default configuration configuration please remove the USB device connected to the system A Before the system restarts to complete restoring to the factory default Otherwise after the system restarts you will receive a default configuration setting dialog box when you try to log in to the Web UI To restore the system to the factory default status 1 Connect the USB storage device to the USB port on the back panel of the system 2 Restart the device manually or click Restart on the Shutdown page Admin gt Shut Down to restart the system 4 55 Chapter 4 Administrator Configuration 3 After the system restarts log in to the Web Configuration page A default configuration setting dialog box will display on the page 4 You can configure following parameters Table 4 45 Default restoration Parameters Settings Build in Account System built in default administrator account The user name and password can be modified here Password Confirm Password Specifies the confirm password Specifies whether or not the default configuration restoration reserves the current system IP address If not Keep current IP setting selected the system will reset the IP address to the default 192 168 1 254 subnet mask to 255 255 255 0 and gateway to 192 168 1 1 5 Click Next if you want to continue enter YES in the box to confi
18. eenterens 3 1 Virtual Recording Room VRR vires titties 3 2 Dialing in to a VRR to Start Recording sssstrrrttereree 3 2 Modifying a VRR vrei ttt ieie etter tnie tence 3 3 Arehiyes Ensoa oe RAs caviar EE E EOE 3 5 Viewing Archives lt 0111 rt irri trite ttttttiteeeece 3 5 Playing Back and Downloading Archives 17s s75 700 3 5 Modifying Archives 1110 i etree tttitttie te tee 3 7 Quick Code tsisisits saieeeiicennindstneaieesedteassemateniies 3 8 Polycom Inc i Polycom RSS 4000 User Guide Live Streaming s1tsrircerteeteeeiseete este ete teseteetetereeieteees 3 9 Starting a Live Streaming 1111t teeters 3 9 Viewing Live Streaming Information 111111 tree 3 9 Viewing Live Streaming Videoe ee etetett 3 9 A E oeese terete ere eaten micnia ee otebeoacemelysatediees 3 10 Multicast of an Archive or a Live Streaming Video 077e 3 10 Viewing Multicast Video eeee eee eeen eeen 3 11 Administrator Configuration seseseesesseseseeseseesesseseseeseseeseseeseseeeesesse 4 1 Recording Templates 06er eee eee erere renere 4 1 Viewing Template Information et 4 1 Defining a Template 00e eenrer eternet 4 1 Managing Templates en e erener 4 4 Virtual Recording Room VRR sittin 4 4 Defining a VRR o6teeeeeeeeeeeereereeneteteteerenereretetret ttet 4 4 Dialing into a VRR to Start Recording 111111 4 7 Managing VRRs 11trit terriers ttete ee ettetteie 4 7 Multipoint Recording 06nn eee eetere tenre 4 8 Multipoint Recording a
19. for the endpoint Automatic or ANSI If you have completed all the above configurations and launched the HyperTerminal simulation software successfully press the Enter key The login interface appears 6 1 Chapter 6 Appendix A Telnet Terminal Commands The login interface shows all of the software information and you ll be prompted to enter the login password Now enter the login password and press the Enter key The factory default login password is POLYCOM case sensitive If you entered a wrong password you may be required to re login to the system If you entered the right password you will be brought directly to the command setting interface Command Introduction 6 2 Help After logging into the system you may enter or help after the prompt to show the command prompt information lt gt indicates an optional parameter f indicates a required parameter indicates a 1 out of N parameter Exit Enter exit after the prompt to exit the command control interface exit User logged off View Device Information Enter show after the prompt to view the current device information including the system information license information interface information and IP address Polycom Inc Polycom Inc Chapter 6 Appendix A Telnet Terminal Commands Idle Timeout Setting Enter keepalive lt timeout gt after the prompt to modify the keep live
20. indicate whether this file can be played or downloaded Ready The file can be played and downloaded Transcoding The format is being converted and thus the file is temporarily unavailable Waiting The file is waiting to be converted and thus temporarily unavailable Error Error converting the format the file is unavailable To play back archives through the Web UI 1 2 Click Media gt Archives in the menu bar at the top of the page In the archives list select the archive to be played back Click the Play button Co in the Archive Details area on the right side of the page Windows Media Player opens to play the video If the archive is recorded in two different bandwidths two play buttons and their bandwidths will display in this area and you may choose the appropriate button based on your network condition Make sure the archive s format has been converted before playing it back otherwise there will be no Play button in the Archive Detail area You can also click Archive Files at the right bottom side of the page to expand its property pane and check the status If the Play button corresponding to the WMV format appears as Pe indicating that archive is temporarily unavailable you may need to wait until the format conversion is completed i e the status is Ready before viewing If the Email notification function has been enabled for the VRR which is used to record archives the system will send you an Email notif
21. list 3 Click Edit in the ACTIONS area on the left side of the page 4 On the Edit User page set the user s full name role additional information and status and then click OK If the user is an AD user you can only modify its status To modify user password local user only 1 Click User gt Users in the menu bar at the top of the page 2 Select the user entry to be modified in the user list 3 Click Set Password in the ACTIONS area on the left side of the page 4 On the Set User Password page that appears enter the new password and confirm password then click OK A After the password is changed by administrator the user will be required to change his password when he logs in the system using that password the administrator set To delete a user 1 Click User gt Users in the menu bar at the top of the page 2 Select the user entry to be modified in the user list 3 Click Delete in the ACTIONS area on the left side of the page A A user s own VRR should be deleted before you can delete the user A group is a collection of pre defined users With the Group function you can conveniently set permissions for a group of users By using Group you can add multiple users at a time when setting the view permission for VRRs recorded files or live streaming videos A default group named All_Users is built in the system It includes all the users defined in the Polycom RSS 4000 system All_Users group cannot be modif
22. list The newly added item is shown in the allowed list and the already added items are identified by the A icon in the user list To delete an item from the allowed list either double click the item or click the item and click the Remove button To authorize a user to edit check vi for that user in the allowed list Both add and delete operations support the Windows standard multiple select operation 6 Click OK to complete modifications to the VRR 3 4 Polycom Inc Charpter 3 Ordinary User Configuration Archives All files recorded by Polycom RSS 4000 system are saved in the Archive page where ordinary users can only view following types of archives e Files recorded by users own VRR e Files recorded by the VRR for which the user has been added to the allowed list Recorded files for which the user has been added to the allowed list Viewing Archives Click Media gt Archives in the menu bar at the top of the page to display Archive page On the Archive page you can view a summary of each archive including name owner VRR number used creation time file size and converting status You can also click an archive to show its details in the Archive Details area on the right of the page Table 3 9 Detailed Parameters Description for Archives The name of the archive Content Type Shows the existence of H 239 dual stream recording Description Shows other additional information Lets you c
23. multiple select operation 6 Click OK to complete VRR configuration 4 6 Polycom Inc Charpter 4 Administrator Configuration Once a VRR is created the VRR owner is automatically added to the allowed list and authorized to view and edit Administrators are not limited by the allowed list and have always permissions to view and edit VRR recorded files or live streaming Dialing into a VRR to Start Recording You can start recording using a user defined VRR in one of the following two ways directly dialing in the VRR through an endpoint remote control or dialing out from VRR using the Web Management page to connecting the endpoint Managing VRRs Polycom Inc To dial in VRR through an endpoint s remote control If the Polycom RSS 4000 and the endpoint are both registered to a gatekeeper the dial in number is RSS E 164 suffix VRR number For example if the Polycom RSS 4000 E 164 is 1234 and your VRR number is 1000 you may dial 12341000 If the Polycom RSS 4000 and the endpoint are both registered to a SIP server the dial in number is VRR number RSS IP address For example if your VRR number is 1000 and the Polycom RSS 4000 IP address is 172 21 110 2 you may dial 1000 172 21 110 2 If the network is not configured with a gatekeeper or SIP server the dial in number is RSS IP address VRR number For example if the Polycom RSS 4000 IP address is 172 21 110 2
24. of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense In accordance with part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment EU Regulatory Notices This Polycom RSS 4000 has been marked with the CE mark This mark indicates compliance with EEC Directives 2006 95 EC and 2004 108 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK Oe aS TPL Ee BE ea VCCI OSE HED 22A TRAP CT COMBS RAM CHAT 2 amp Bk
25. page prompts step by step to generate the Key Code required for system activation If you are required to enter the License Number and Serial Number of the device you can find them from the document provided with the Polycom RSS 4000 device 6 Go back to the Product Activation page enter the activation key you obtained into Activation Key box and click Save 7 Confirm to restart the system in a popup System Reboot box Log in to the Web interface after the system is restarted and enter Admin gt Product Activation where the system software version is shown to be 7 0 This means that the system has upgraded successfully and is ready for use If the V6 x system is upgraded from V5 0 and has not imported recorded files or deleted V5 0 files then these operations can be performed or the system can be restored to V5 0 on the Admin gt Data Backup Restore page after upgrading to V7 0 See Version 5 0 remaining operation 4 49 Chapter 4 Administrator Configuration To upgrade from Version 5 0 to Version 7 0 To upgrade the system from V5 0 to V7 0 you need to complete the following two procedures 1 Upgrade the system from V5 0 to 6 0 2 Upgrade the system from V6 0 to 7 0 To upgrade the system from V5 0 to 6 0 1 Download V6 0 software packs needed for upgrade from Polycom website http www polycom com support network index html to the local computer RSS 4000 Version 6 0 Software Upgrade Package Part1 RS
26. scan in the system e Scan to uploaded files Scan will automatically start when a file is being uploaded to the system If a virus is detected an alert is displayed and the file s blocked e Scheduled scan Scan will automatically start at the scheduled time through the entire system and generate a scan report named rss_antivirus_xxxx log in the Log page You can schedule a scan to run daily or monthly To scan uploaded files 1 Click System Config gt Antivirus in the menu bar at the top of the page 2 Inthe Scanning area select Enable scan of uploaded files option 3 Click Update to apply settings To schedule a scan 1 Click System Config gt Antivirus in the menu bar at the top of the page 2 Inthe Scanning area select the Enable scheduled system scan 3 Click Schedule and choose one of the following options in the dialog box that appears Daily Scan will be performed on the specified day and time of the week You can select multiple days Monthly Scan will be performed on the specified day and time of the month 4 Click Update in the bottom of the page to apply settings 4 43 Chapter 4 Administrator Configuration Signature Updates Regular updating of signature files lets you keep your system safe by enabling your system to identify the newest viruses There are two ways to update signatures Update automatically from a local HTTP server at the scheduled time Update manually by uploading signature fi
27. set to the system is unique in the local network 1 6 Polycom Inc Chapter 1 Polycom RSS 4000 Introduction Enable ICMP Echo Specifies whether to enable the system to respond to an ICMP echo request Ping sent from other devices in the network In some high security environments you may need to disable this option to protect the system from Ping attacks LAN Speed Specifies the speed duplex modes for LAN port Supports the 10 100M Full Duplex or Half Duplex mode and the 1000M network Select Auto to use auto negotiation Note When setting LAN port speed contact your network administrator to ensure that the switch link rate matches the system port speed 9 Inthe General System Network Settings area configure the following settings Table 1 3 General System Network Parameters Description Enable Destination Specifies whether to enable the system to forward ICMP Unreachable Message destination unreachable messages that come from other network devices when the system is configured to serve as a router Host Name Specifies the host name of the system Domain Specifies the domain name of the system Gateway Specifies the address of the interface to use for accessing the IPv4 gateway Default IPv6 Gateway Specifies the address of the interface to use for accessing the IPv6 gateway Preferred Alternate Specifies the preferred or alternate DNS server addresses DNS Server Address here for the system to reso
28. them is in poor condition If you find damage file a claim with the delivery carrier Polycom is not responsible for damage sustained during shipment of this product Install the System 1 Place the Polycom RSS 4000 unit on a stable flat surface in the selected location Insert each power cord connector into the rear of the unit and connect each to an appropriately rated socket outlet The Polycom RSS 4000 unit is supplied with two power cords BOTH power cords should be connected to the mains power supply during normal operation Connect the LAN cable to LAN1 in the back of the system The LAN2 port is used when the system runs in the maximum security mode For more information refer to Maximum Security Mode Turn on the power switch Figure 1 2 Connecting Cables Plug Acts as Disconnect Device Al System Indicators The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible In order to fully isolate the equipment then both power cords should be disconnected otherwise the system will remain energized When the system is running indicators on the front panel indicate operating conditions of the system Refer to the table below for the indicators and their explanations Polycom Inc Chapter 1 Polycom RSS 4000 Introduction Table 1 1 Explanation of System Indicators f Panel Indicator Identifier Status Explanation
29. to Version 7 0 To upgrade the system from V6 x to V7 0 you need to complete the following two procedures 1 Install Version 7 0 upgrade pack on the system 2 Activate the upgraded system Polycom Inc Polycom Inc Charpter 4 Administrator Configuration If you do not activate the system you can still use the Web interface but cannot perform incoming calls recording live streaming and video on demand operations using the system To install Version 7 0 upgrade pack 1 Download V7 0 software pack needed for upgrade from Polycom website http www polycom com support network index html to the local computer 2 Click Admin gt System Upgrade on the Web page of your Polycom RSS 4000 system 3 Click Viewing License Agreement on the System Upgrade page and read the license agreement Select I have read and agree to the terms of the license agreement to continue the upgrade Click the Open button select the upgrade pack and click Upload Confirm the uploading when prompted To activate the upgraded system 1 Login the Web configuration interface after the system is restarted You are brought to the Product Activation page and prompted to activate the device 2 Click Polycom Resource Center link to enter the Polycom Resource Management Center 3 Enter your E mail address and password to log in or register for a new account Go to Licensing amp Product Registration gt Activation Upgrade Follow the
30. to the system for a set period of time that user status automatically switches to Inactive User cannot log in to the system until the administrator has changed the status to Active manually For more information see Ping You can use Ping to verify that the Polycom RSS 4000 system can communicate with another node in the network To run Ping on the Polycom RSS 4000 system 3 Click System Config gt Security Setting gt Ping Enter an IP address or host name and click Ping Security Policy Description Additional user information In the list you can search sort and refresh users For specific instructions see List Sorting Searching and Refreshing Polycom Inc 4 23 Chapter 4 Administrator Configuration Adding a New User You can add a local user to the system or import users from an AD server to the system for management if the system is successfully configured with AD server To add a local user 1 Click User gt Users in the menu bar at the top of the page 2 Click Add Local User in the ACTIONS area on the left side of Users page 3 Configure the following parameters on Add Local User page indicates mandatory options Table 4 27 Local User Parameters Description Specifies the user ID used for Web login User ID must be unique with a length of 1 128 characters and consist of alphanumeric or _ symbol characters Once created user ID cannot be modified User ID Full Name Specifie
31. unique name to identify the VRR You can also VRR Name use the default name generated by the system Specifies whether to assign a name prefix for the file recorded with this VRR The user can organize and identify a large number of recorded files conveniently with a custom name prefix Use a Custom Name If this option is selected enter the name in Custom Name Prefix for the archive Prefix The system will automatically generate the file name file name Name in the following format according to the custom name and the Prefix Date Time date and time Custom Name_Date_Time_Random Number Note Only letters figures _ space or multi byte characters can be used for the name prefix and the length is 4 20 characters Specifies a number to identify the VRR You can directly dial the VRR to record by adding the VRR number when dialing VRR Number the Polycom RSS 4000 system The number you entered must be unique and comprised of 4 8 digits You can also use the number automatically generated by the system Specifies the owner of this VRR The default owner is admin In addition to the administrator only the VRR owner can view and modify VRR parameters Owner Note Each VRR must belong to a user If the user is deleted all VRRs owned by that user will be automatically deleted Specifies the VRR channel A channel is used to classify a Channel large number of videos when the Polycom RSS 4000 is integrated with Polycom Video M
32. use electrical extension cords with a current rating at least equal to that of the system Always disconnect the system from power before cleaning and servicing and when not in use Do not spray liquids directly onto the system when cleaning Always apply the liquid first to a static free cloth Do not immerse the system in any liquid or place any liquids on it Do not disassemble this system To reduce the risk of shock and to maintain the warranty on the system a qualified technician must perform service or repair work Connect this appliance to a grounded outlet Only connect the system to surge protected power outlets Keep ventilation openings free of any obstructions If the system or any accessories are installed in an enclosed space such as a cabinet ensure that the air temperature in the enclosure does not exceed 40 C 104 F You may need to provide forced cooling to keep the equipment within its operating temperature range Do not use this product near water Avoid using this product during an electrical storm There may be a remote risk of electric shock from lighting SAVE THESE INSTRUCTIONS Polycom Inc 7 1 Chapter 7 Appendix B Regulatory Notices 7 2 Regulatory Notices USA and Canadian Regulatory Notices This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada This device complies with part 15
33. 3 POLYCOM gt Polycom RSS 4000 System User Guide 7 0 0 Oct 2011 3725 32870 002 C Trademark Information Polycom the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc 2011 Polycom Inc All rights reserved Polycom Inc A750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for prin
34. Network port is functioning e Ment normally with no data being transmitted LAN1 Activity Status LAN1 LED f Network port is functioning Green light Indicator aie normally with data being blinking transmitted No Network connection Blue light System is functioning normally with no resources being used idle Blue light System is functioning normally System Status STATUS LED blinking with resources being used Indicator System alert with no resources Red ight on being used idle Red light System alert with resources blinking being used pera Hard disk is functioning normally Hard Disk Status Blue light indicator HDD LED blinking System is recording Red light on Hard disk is functioning abnormally tgrt Power is functioning normally ia Stanie Power LED negator Red light Power alert blinking System Initial Configuration Preparations before Configuration Obtaining Network Information Before the initial configuration get the following information from your network administrator to configure Polycom RSS 4000 to your local network e IP address subnet mask and default gateway IP address to be assigned to Polycom RSS 4000 LAN ports 1 4 Polycom Inc Modifying the Polycom Inc Chapter 1 Polycom RSS 4000 Introduction Optional Your DNS server address The Polycom RSS 4000 is shipped with the default DNS server addresses 208 67 222 222 and 208 67 220 220 pre configured Opt
35. Precedence priority settings only Select None if you do not know which standard your router supports 3 Click Update and confirm to restart the system to apply the setting User Management User Users who are defined in the Polycom RSS 4000 system can log in to the Web Management pages to complete authorized operations The system supports three user levels e User Who can only view and edit limited pages including Personal settings Password modification local user only Owned VRR Archives and live streaming recorded by the owned or authorized VRR Authorized archives e Auditor Who can only audit and manage system logs delete logs and set personal information Administrator Who can perform the most operations and can view and configure all pages If the system is configured with an Active Directory AD server users defined on the AD can log in to the Polycom RSS 4000 system as ordinary users When logging in to the system for the first time AD users are automatically added to the user list in the Polycom RSS 4000 system By default Polycom RSS 4000 has one administrator for which username and password are both admin It is recommended to define different user management permissions as required and change the administrator s default password to prevent system from invasions Polycom Inc 4 21 Chapter 4 Administrator Configuration Viewing Users Click User g
36. RR to Start Recording Playing Back Recorded Files Polycom Inc To play back recorded files stored in the Polycom RSS 4000 you can choose one of the following methods e Play back videos via quick code immediately without entering the user interface You can find the quick code in the Properties page of archives For details see Quick Code This way is available only in H 323 calls when playing back archives that were not recorded with a multipoint VRR e Play back from the Polycom RSS 4000 Web UI e Play back from the Polycom RSS 4000 TV UI For more information see Viewing Archives To play back videos via quick code immediately 2 5 Chapter 2 Basic Operations 2 6 gt Use the remote control to dial the numbers in following formats which consist of the system IP address or E 164 prefix and archive quick code RSS E 164 Prefix Quick Code used if the system has been registered to a gatekeeper RSS IP Address Quick Code used if the system has not been registered to a gatekeeper For example if the E 164 prefix of Polycom RSS 4000 system is 1234 and the quick code of the recorded file required to be played back is 567890 you should dial 1234567890 to view the video immediately If the screen prompts to input the PIN code you can input the correct PIN code through the number keypad on the remote control and then press During the playback of video you can press the u
37. S 4000 Version 6 0 Software Upgrade Package Part2 2 Click System Configuration gt Upgrade Reset System on the Web interface of the Polycom RSS 4000 system v5 0 3 Click License Agreement on the Upgrade Reboot System page and read the license agreement You need to select Agree to continue the upgrade 4 Click the Browse button select the first upgrade pack Part1 and click Download File In the popup alert box and confirm box always click Yes Click Restart button on the page to restart the system Re log in to the Polycom RSS 4000 system after the system is restarted Click the Upload RSS Package button in the page that appears to upload the second upgrade pack Part2 8 After uploading the file and when the Server Status at the top of page is IDLE click the Reboot system button to restart the system The system runs with 6 0 software after it restarts To continue to upgrade the system to 7 0 version refer to To upgrade from Version 6 x to Version 7 0 Version 5 0 remaining operation After upgrading the system to Version 7 0 it will only retain the previous IP address from Version 5 0 and restore other configurations to the default configuration As Version 5 0 original system files and recorded archives remain after upgrading users can either import the Version 5 0 recorded files into upgraded system or restore from the Version 7 0 to Version 5 0 After upgrading the system to Version 7 0 half of hard disk spa
38. ackup The files which have been backed up will not be backed up again unless full manual backup is conducted If the Auto remove after backup is successfully completed option at the bottom of the page is selected then the recorded files will be automatically deleted from system after backup To automatically back up archives 1 Select Enable automatic backup in the Media Backup Configuration area to enable the automatic backup function 2 Set following parameters Table 4 42 Description of Automatic Backup Parameters Frequency Select the period for automatic backup measured in day Start Time Select the start time of automatic backup 3 Click Update to apply these settings To manually back up the archives gt Click Full Media Backup in the ACTIONS area on the Data Backup Restore page Backup Restore Status on the page shows the number of files being and have backed up When a message pops up at the right bottom of the page prompting you for successful backup the files backup has completed System Upgrade 4 48 You can upgrade the software version of the system on the System Upgrade page Click Admin gt System Upgrade in the menu at the top of the page to enter the System Upgrade page Upgrading the software of Polycom RSS 4000 system needs the activation key corresponding to the upgrade pack version Different software upgrade pack versions may require different activation keys To upgrade from Version 6 x
39. alling the Polycom RSS 4000 system using the endpoint s remote control e Start a recording by connecting the Polycom RSS 4000 system using MCU If the Recording Link function is configured on the Polycom RMX Series conference platform and the platform is integrated with the Polycom RSS 4000 system the Polycom RSS 4000 system can be Polycom Inc 2 3 Chapter 2 Basic Operations called automatically for recording when a multi point conference is being held through MCU For more information about configuring Recording Link function on the MCU refer to the user manual provided with the MCU This part describes how to start recording from the Web UI of the Polycom RSS 4000 system and the endpoint To start a recording from the Web UI only for administrators 1 Enter Polycom RSS 4000 system IP address in the address bar of the Web browser to access the Web UI 2 Enter the username and password in the login page to log in to the system Default username and password are both admin 3 On the Dashboard page which can also be displayed by clicking Admin gt Dashboard of the Web homepage click the Dial out to record button in the Signaling Connections area 4 Set the following parameters in the dialog box that opens Table 2 6 Dial out from the Web UI Parameters Description Set the H 323 or SIP network type for the system to place a Signal call Your choice depends on the call type used by th
40. and your VRR number is 1000 you may dial 172 21 110 2 1000 To dial out from VRR using Web Management page For detailed instructions see To start recording from the Web UI in the section Starting a Recording If the Polycom RSS 4000 system is configured in connection with a Polycom RMX series system through the recording link you can specify the VRR to be used by adding the VRR number in the Recording Link field on the Polycom RMX system For more information refer to the Polycom RMX system Administrator s Guide An administrator can edit or delete a created VRR To edit or delete a created VRR 1 2 3 Click VRR gt VRRs in the menu bar at the top of the page Click the VRR entry to be edited in the VRR List In the ACTIONS area on the left side of the page click Edit or Delete to modify or delete the VRR 4 7 Chapter 4 Administrator Configuration The archives recorded with a VRR should be deleted before you can delete the VRR Multipoint Recording Multipoint recording allows you to set up a conference between two sites and record or live stream the conference video without needing a MCU The multipoint recording is activated when two participants connect to a multipoint recording room on the Polycom RSS 4000 system Each participant in a multipoint recording sees the peer site image If only one participant connects the participant s screen displays the loopback image When the recording or l
41. arameter properties 2 2 Polycom Inc Charpter 2 Basic Operations To search for a target item in the list gt Enter the full name or keyword of the item to be searched for in the Search text field above the list and then click if Keyword search is case insensitive In the archives search box you can also type the keywords or tags specified to an archive If you want to return to the full list after searching is complete clear all the characters in Search and click fi To sort the list gt Click a column header on the list to sort the list in ascending order based on the property indicated by the header Then when a triangle icon appears you can click it to sort the list in descending order To refresh the list gt Click 4 above the list Sizing the Pane To size the pane 1 Move the mouse pointer to the border of the pane 2 When the pointer turns into drag the border to change the width of the pane while holding down the left mouse button Windows Standard Multiple Select Operations While adding or deleting list items you can perform standard batch processing operations by pressing Ctrl targets or Shift targets Starting a Recording You can start recording in the Polycom RSS 4000 system using one of the following methods e Start a recording by calling the endpoint from the Polycom RSS 4000 Web UI only for administrators e Start a recording by c
42. area click Upload signature update file Specify the update file and then click Upload Polycom Inc Charpter 4 Administrator Configuration System Management System Configuration Backup Restore You can backup and save the system configuration of Polycom RSS 4000 to the local computer for restoring system configuration in case of future use Supported configurations include UI Customization Hard Disk Warning Data backup configuration IP setting parameters System time Recording Setting Security setting including certificate port and security policy Service setting including AD server and calendar configuration Signaling setting including gatekeeper SIP and QoS Setting Multicast setting To backup current system configuration 1 Click Admin gt Config Backup Restore in the menu bar at the top of the page Click Backup button on the Config Backup Restore page Set a saving path for the configuration file in the popup Save Files dialog box and click Save To restore the system configuration using the configuration file 1 Click Admin gt Config Backup Restore in the menu bar at the top of the page Click Open button on the Config Backup Restore page Select the configuration file in the popup Select Files dialog box and click Open The file path set before will display on the Config Backup Restore page Click Upload to upload the configuration file Confirm to restart the system in the popup R
43. ate The following table shows the relationship between those aspects and the amount of resources that are used Table 4 18 Live streaming resources usage Recording with Live Streaming Properties Recording Live Streaming Resources Resolution Resolution Rates Used Video Layout Reduiied People Video WMV File Dual Window 4 1080p 30fps 720p 30 fps CIF 4CIF 720p 30 fps CIF 4CIF 720p 30 fps Dual Window 720p 60 fps Single Window Referring to the above table you can easy calculate the number of live streams supported by the system in concrete scenarios Take a Small model system that supports four resources If there is an ongoing live streaming sending video at 720p 30 fps and recording video at 1080p 30 fps 720p 60 fps using two rates and single window layout it occupies three resources on the system Then there is one resource free which allows for running one live stream at CIF 4CIF 720p 30 fps using a single rate and single window layout concurrently The following table shows the maximum capacity of the Polycom RSS 4000 systems when perform the live streaming of different parameters 4 14 Polycom Inc Charpter 4 Administrator Configuration Table 4 19 Live streaming maximum capacity Recording with Live Streaming Properties Maximum Capacity Recording Resolution People Video CIF 4CIF 720p 30 fps 1080p 30fps 720p 60 fps Multicast Polycom Inc Live Streaming Vid Reso
44. atic lt ip gt netmask lt mask gt gw lt gateway gt set the IP address for LAN 1 or LAN 2 set lanl lan2 speed auto 1000 100 full 100 half 10 full 10 half set the connection features for the LAN 1 or LAN2 interface Table 6 49 Network Setting Parameters LAN Interface IP Address Parameter Description Automatically gets the address information through the DHCP cp server Specifies the static IP address information Ip IP address of the network port static mask subnet mask of the network port gateway gateway address of the network port Table 6 50 Network Setting Parameters LAN Interface Connection Rate Auto negotiation mode 1000 1000Mbps Example 1 Set the IP address of the LAN1 interface to 172 21 103 29 subnet mask to 255 255 255 0 and the gateway address to 172 21 103 254 set lani ip static 172 21 163 29 netmask 255 255 255 0 gw 172 21 1 3 254 Reboot is require in order for the change to take effect Reboot now Y for yes 7 N for nol restart system Polycom Inc Chapter 6 Appendix A Telnet Terminal Commands Example 2 Set the 100M half duplex for the LAN1 interface Polycom Inc 6 7 Appendix B Regulatory Notices Important Safeguards Read and understand the following instructions before using the system Close supervision is necessary when the system is used by or near children Do not leave unattended while in use Only
45. b interface After this option is selected you should enter a PIN code consisting of 1 16 digits in PIN Code Note This option does not apply to playback through the Web UI Enable PIN Code for Playback If this option is selected the system will immediately start Recording recording once you connect to the VRR If deselected you Immediately may need to manually start recording through the endpoint interface If this option is selected once the VRR recorded video has Email Notification completed its format conversion and is ready for viewing the system will send an Email message to the address set here If necessary you can enter additional VRR information in order to improve identification and classification management when there are many VRRs Default Recording Description 4 Optional Click the Allowed User Groups tab to set allowed list for that VRR Users and groups defined in the allowed list can view or modify VRR recorded files or live streaming Two lists display on the page The upper one is a selection list that displays all local users created in the system You can switch to group list by clicking the drop down list on the top of the page The following list is the allowed list All user group All_Users and the VRR owner are included in the allowed list for VRR by default 5 Either double click an item to be allowed in the selection list or click that item and click the Add button to add it to the allowed
46. bandwidth to view video based on your network condition For bandwidth settings see Defining a Template Starting a Live Streaming Make sure that live streaming has been enabled for the recording template you are using before starting live streaming For details see Defining a Template Procedure for starting a live streaming is the same as the one for starting recording See Dialing in toa VRR to Start Recording for specific steps 4 You cannot pause during live streaming Viewing Live Streaming Information If live streaming is in progress on the system the current live streaming list displays on the Live Streaming page Click Media gt Live Streaming in the menu bar at the top of the page to enter the Live Streaming page On this page ordinary users can only see the following two types of live streaming content e Live streaming performed by users own VRR e Live streaming performed by the VRR for which the user has been added to the allowed list The live streaming list displays live streaming summary such as live streaming name owner VRR number used and creation time You can also click a specific live streaming content to check its details in the Live Streaming Details area on the right side of the page Viewing Live Streaming Video When the system starts live streaming you can view the video being live streamed in real time on the Live Streaming page To view live streaming in progress Polycom Inc
47. ce 500G will be used for storing files under v5 0 If you need more free space after upgrading please choose to clear v5 0 files After deleting v5 0 files the system cannot be restored from v7 0 to v5 0 again Import recorded files from v5 0 1 Click Admin gt Data Backup Restore in the menu bar at the top of the page Polycom Inc Charpter 4 Administrator Configuration 2 Click Import media from v5 in the ACTIONS area on the left of the page The recorded files imported from version 5 0 can only be used for video on demand and downloaded through the Web interface of the system but they cannot play back from the endpoint TV UI Restore the system from v7 0 to v5 0 A After restoring to v5 0 the system cannot inherit configurations and recorded files from v7 0 system They can only be used after being upgraded to v7 0 again 1 Click Admin gt Data Backup Restore in the menu bar at the top of the page 2 Click Roll back to v5 in the ACTIONS area on the left of the page Delete v5 0 system files recorded files After deleting v5 0 files the released hard disk space will be used for v7 0 after being upgraded and the free capacity of the system is 1T which cannot be restored to v5 0 Before deleting v5 0 files please make sure if it is necessary for you to import the v5 0 1 Click Admin gt Data Backup Restore in the menu bar at the top of the page 2 Click Format v5 Disk in the ACTIONS area on the left of the pa
48. certificates and or root certificates The certificate authority might send you the certificate as email text an email attachment or content on a secure web page Installing a Certificate This procedure installs the certificate or certificate chain provided by the certificate authority Polycom Inc 4 39 Chapter 4 Administrator Configuration To install a signed certificate that identifies the Polycom RSS 4000 system 1 In the Actions list select Install Certificates 2 Inthe Install Certificates dialog box do one of the following Click Upload certificate to browse to the file or enter the path and file name Copy the certificate text and then click Paste certificate to paste it into the text box below You can paste multiple PEM certificates one after the other 3 Click OK Viewing the Certificate Details The Certificate Details dialog box appears when you click Display Details in the Actions list It displays information about the certificate selected in the list as outlined in the following table Table 4 39 Sections in the Certificate Details dialog box Certificate Info States the purpose and alias of the certificate Issued To States the entity to which the certificate was issued and the certificate serial number Issued By States the issuer Validity States the issue and expiration dates Fingerprints States SHA1 and MD5 fingerprints checksums for confirming certificate Removin
49. configure recording setting options 1 Click System Config gt Recording Setting in the menu bar at the top of the page 2 OnRecording Setting page configure the following parameters Table 4 16 Defining Recording Setting Parameters Parameter Continue recording if no resource for live streaming Enable 1080p H 323 recording with live streaming Enable Recording Tone Key Frame interval 4 12 If this option is selected the system which is in live streaming mode will automatically switch to recording mode in case of insufficient resources In this case you cannot continue to view the video in real time through the Web However you can play back the video once recording and format conversion are completed by the system If deselected the system will reject all live streaming requests when there is no live streaming resource Specifies whether to enable the 1080p capability of the system for recording with live streaming Specifies whether to play the recording tone every 10 seconds during a recording Specifies the fast forward backward intervals when playing back recorded files on an endpoint For example if it is set to 1 minute the system will set one node every minute when recording When pressing the Fast forward button the video playback will jump to the nearest node content from the current location Specifies how AES encryption is enabled for H 323 connections Required For All Calls enables
50. d to access the gatekeeper Polycom Inc Charpter 4 Administrator Configuration Specifies the user name for registration with Polycom DMA server Gatekeeper Password n the password for registration with Polycom DMA System Prefix E164 Specifies the E 164 number for the system System H 323Alias Specifies the H 323 alias for the system 3 Click Update and confirm to restart the system to apply the setting Gatekeeper User SIP If your network supports the Session Initiation Protocol SIP you can use SIP to connect IP calls The Polycom RSS 4000 system supports only the integration with Polycom DMA SIP server To configure the SIP settings 1 Click System Config gt Signaling Setting gt SIP in the menu bar at the top of the page 2 Set the following parameters in the SIP page Table 4 24 SIP Parameters Description Enable SIP Specifies whether to enable the SIP in the system You need to set the SIP server related parameters after this function is enabled Transport Type Specifies the transport layer protocol used for communicating with the SIP server It needs to be consistent with the protocol supported by the SIP server Register to SIP Server Specifies whether to register the system to the Polycom DMA SIP server SIP Server Specifies the IP address connection port and domain name of the SIP server for registration service Register User Information Specifies the user name and password that authe
51. dia gt Archives in the menu bar at the top of the page Select the archive for multicasting in the Archives page Click the button b in the Archive Details area When the button changes into le it indicates that this archive is undergoing multicast To stop the multicast click this button again to b return it to To put a live streaming video into a state of multicast Click Media gt Live Streaming to enter the Live Streaming page and then start the multicast see the steps described above Polycom Inc Charpter 3 Ordinary User Configuration Viewing Multicast Video Polycom Inc All ongoing multicasts are displayed in the multicast list and will disappear after they end To view a multicast video 1 Click Media gt Multicast in the menu bar at the top of the page 2 Select the video to be viewed from the multicast list Click View Multicast in the ACTIONS area on the left of the page The system opens Windows Media Player automatically to play the video selected Click Stop Multicast to stop the multicast of this video Ordinary users can only stop the multicasts they have started The system cannot perform cycling of multicast videos The multicast will end automatically when the playing of the video ends Administrator Configuration With full Web configuration management permissions administrators can view all recordings and live streaming videos configure all functions and monitor and maintain the system
52. e configuring a Fixed Ports for firewall to accept calls from external entities When this H 323 BFCP option is not selected the system uses the default port range If the firewall is incompatible with H 323 or SIP enable this setting and specify the TCP and UDP port ranges Shows the default TCP UDP port range The user can set TCP UDP Ports the start port number here and the end port number will be calculated automatically 3 Click Update and confirm to restart the system to apply the setting Ping You can use Ping to verify that the Polycom RSS 4000 system can communicate with another node in the network To run Ping on the Polycom RSS 4000 system 1 Click System Config gt Security Setting gt Ping 2 Enter an IP address or host name and click Ping 4 34 Polycom Inc Security Policy Polycom Inc Charpter 4 Administrator Configuration Polycom RSS 4000 system provides detailed security policy settings You can define login times password validity period complexity of password setting maximum visiting duration and so on to ensure the secure access to the system To set security policy 1 Click System Config gt Security Setting gt Security Policy in the menu bar at the top of the page 2 Configure the following parameters on the Security Policy page Table 4 36 Security Policy Description Parameter Account Management Session Management Inactive Time for Locking Account
53. e peer device Address Type Choose the address type used to call Enter the calling address according to the setting of the address type item The system supports entering the calling address with extended service number in the address box If call Polycom RMX series system you can directly dial into the conference to be recorded on RMX by entering the numbers in the following format RMX E 164 prefix room number Use when every system has been registered to a gatekeeper Address For example if the RMX prefix is 925 and the room number is 1001 dial 9251001 room number RMX IP address Use when every system are enabled the SIP For example if the room number is 1001 and RMX IP address is 172 22 30 40 dial 1001 172 22 30 40 RMX IP address room number Use when a system has not been registered to a gatekeeper For example if the RMX IP address is 172 22 30 40 and the room number is 1001 dial 172 22 30 40 1001 Click the Select button to select a virtual recording room VRR Name VRR to be used for recording You can use the built in default VRR VRR is the basis of recording and determines the recording policies For more information about VRR refer 2 4 Polycom Inc Charpter 2 Basic Operations to Virtual Recording Room VRR 5 Click the OK button to initiate a recording call Once the connection between the Polycom RSS 4000 system and the endpoint has been successful
54. e transcoding is not allowed when the archive is in the process of being transcoded To re transcode archives 1 Click Media gt Archives in the menu bar at the top of the page 2 Inthe archives list select the file to be re transcoded 3 Click Recreate Archives at the bottom right side of the page 4 The existing files will be deleted after the file re transcoding starts Click Yes to confirm the re transcoding When the Play button appears in Archive Details area on the right side of the page it indicates that the re transcoding of files has been completed Live Streaming For description of the live streaming function see Ordinary User Configuration in Chapter Live Streaming The administrator can view all ongoing live streaming videos Live Streaming Resources Usage Polycom Inc The number of resources supported by the Polycom RSS 4000 system for live streaming the video depends on the system model you purchased The following table shows the relationship between the model and the resources it supports 4 13 Chapter 4 Administrator Configuration Table 4 17 Device model and live streaming resources Model Resources Required Small wew o The combination of frame rate resolution number of rates used and video layout affects the number of resources required on the Polycom RSS 4000 system to support live streaming For information about setting the rates and the video layout see Defining a Templ
55. eboot the System message box to finish configuration restoration Data Backup Restore Polycom RSS 4000 system is able to backup user data to the FTP server in the network and restore system user data to the status of selected previous Polycom Inc 4 45 Chapter 4 Administrator Configuration time based on the time points generated in the backup Supported user data include e Users and groups e VRR recording templates and channels Archives including stored archives of various formats with the exception of raw stream files You can choose to back up the entire user data or backup archives separately Click Admin gt Data Backup Restore in the menu bar at the top of the page to enter Data Backup Restore page FTP Server Configuration Before backing up user data you need to configure FTP server on the Polycom RSS 4000 for backup Polycom RSS 4000 supports the following FTP servers 3CDaemon FileZilla Server Serv U Microsoft FTP7 x For IIS7 x vsftpd To configure FTP server for backup 1 Select Enable Data Backup Restore in the Data Backup Restore page 2 Configure following parameters in the FTP Server Configuration area Table 4 40 Description of FTP Server Parameters Server Address Enter the IP address and port of the FTP server Enter the account and password for login to the FTP server If the FTP server has anonymous logins enabled you can click Use Anonymous butto
56. edia Center VMC 1000 V2 0 Specifies the VRR template The template defines the basic Template recording link parameters The default template is selected by default Specifies the keywords for archives recorded with the VRR Keywords can be used to search archives easily and quickly Key Words in Archives list Media gt Archives You can enter several related words within a length of 128 bytes Specifies the tags for archives recorded with the VRR Tags Polycom Inc Chapter 4 Administrator Configuration can be used to search archives easily and quickly in Archives list Media gt Archives You can enter several related words within a length of 128 bytes Specifies whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN code to play the archive through an endpoint or download the archive from the web interface After this option is selected you should enter a PIN code consisting of 1 16 digits in PIN Code Note This option does not apply to playback through the Web UI Enable PIN Code for Playback If this option is selected the system will immediately start Recording recording once you connect to the VRR If deselected you Immediately may need to manually start recording through the Web UI or the endpoint interface If this option is selected once the VRR recorded video has Email Notification completed its format conversion and is ready for viewing t
57. en 3 Ifa message pops up to prompt you to input the PIN code you can input the correct PIN code through the number keypad on the remote control and then press If the PIN code you input is wrong the system returns to the File List page During the playback of video you can press the up arrow key on the remote control to exit playing and return to the file list To view all videos recorded on Polycom RSS 4000 Select View All Archives on the main menu page and then press the right arrow key to enter the list of all archives Please refer to playing back archives procedure in Viewing the Videos Recorded by Current VRR Polycom Inc Appendix A Telnet Termina Commands Polycom RSS 4000 supports device debugging from the command line You can configure command settings in either of the following two methods using the HyperTerminal after connecting it to the device through a serial port or configuring via telnet Both methods use the same command format Next we will describe how to configure command setting using the HyperTerminal HyperTerminal Parameters Login Polycom Inc e Port COM1 basing on the port used Baud rate 115 200 bps e Data bits 8 bits e Parity bit None e Stopbit 1 Furthermore you may need to set some other parameters based on the simulation software used e Noecho for local input e The settings for the DEL and Backspace keys e Enter New line e The simulation type
58. eo of two sites side by side on the screen Enable PIN Code Specifies whether to set a PIN code for protecting playback and for Playback and recording room entry Room Entry Once a PIN code is set users are required to enter the proper Polycom Inc Chapter 4 Administrator Configuration code before they play back an archive through the onscreen interface download an archive from the web interface or enter a recording room A valid PIN code should consist of 1 16 digits 4 For other options in the page refer to Defining a VRR 5 Click OK to complete the configuration Reservation VRR Reservation VRR can send out the email notification with the predefined conference start time and view link before a live streaming actually occurs which lets you easily inform the audience of upcoming conference and direct them to the waiting hall for viewing Reservation VRR does not reserve any video resources Creating a Reservation VRR 4 10 A reservation VRR should be created based on a template that has live streaming enabled You can create up to 20 concurrent reservation VRRs in the system The system sends out a notification when the reservation VRR is created Make sure your system has been set with the accurate local time so it indicates the correct conference start time in the email notification To create a reservation VRR 1 Click VRR gt Reservation VRRs in the menu bar at the top of the page 2 Inthe ACTIONS area
59. er 4 Administrator Configuration Multicast live streaming email notification and reservation VRR fields are disabled and not configurable Telnet and serial port accesses are disabled and not configurable All security features are enabled and have strict restrictions on security policy LAN 2 port is activated and used for management traffic while the LAN 1 port is used for signaling traffic separately Antivirus protection is available under the license control Running the System in Maximum Security Mode Be sure you have made necessary data backup before switching the system work mode After running the Polycom RSS 4000 system in maximum security mode all the configurations made in the normal mode are restored to factory default settings 4 42 Since the signaling traffic and management traffic go separately through LAN 1 and LAN 2 port when the Polycom RSS 4000 system runs in maximum security mode you may need to connect the two ports to corresponding networks and set the IP address of your management computer accessible to the LAN 2 port in advance The default IP address of LAN 2 portis e P Address 192 168 1 253 e Subnet Mask 255 255 255 0 e Gateway 192 168 1 1 To run the system in maximum security mode 1 Connect a USB hard disk to the USB port on the back panel of the system Restart the system In the browser address line enter https lt system LAN 1 IP address gt In the Out of Bo
60. ersonal Settings e Viewing and modifying your own Virtual Recording Room VRR See Virtual Recording Room VRR e Playing back and downloading videos recorded by your own VRR or authorized archives or modifying properties of the recorded file See Archives e Viewing live streaming performed by you own VRR or authorized live streaming See Live Streaming e Starting or stopping your own multicast and viewing all the multicasting videos See Multicast Personal Settings Polycom Inc You can set your own account information and change your password on the personal settings page Click My Setting gt My Setting in the menu bar at the top of the page to open the personal settings page To modify personal settings 1 You can configure the following parameters Table 3 7 Personal Setting Parameters Description Full Name Specifies your full name Description Specifies additional related information 2 Click Update to apply these settings 3 1 Chapter 3 Ordinary User Configuration To change password 1 Click Change My Password in the ACTIONS area on the left side of the page 2 Inthe popup password setting box enter your old password your new password confirm password and then click OK If successful you will be prompted that your password has been successfully changed Otherwise you will have to follow instructions to set an appropriate password Only local users created in the Polycom
61. es in the network In some high security environments you may need to disable this option to protect the system from Ping attacks LAN Speed Specifies the speed duplex modes for LAN port Supports the 10 100M Full Duplex or Half Duplex mode and the 1000M network Select Auto to use auto negotiation Note When setting LAN port speed contact your network administrator to ensure that the switch link rate matches the system port speed 3 Inthe General System Network Settings area configure the following settings Table 4 22 General System Network Parameters Description Enable Destination Specifies whether to enable the system to forward the Unreachable Message ICMP destination unreachable messages that come from other network devices when the system is configured to serve as a router Specifies the host name of the system Specifies the domain name of the system Polycom Inc 4 17 Chapter 4 Administrator Configuration Gatekeeper 4 18 Gateway Specifies the address of the interface to use for accessing the IPv4 gateway Default IPv6 Gateway Specifies the address of the interface to use for accessing the IPv6 gateway Aa eng Specifies the preferred or alternate DNS server addresses eee 1853 here for the system to resolve domain names NAT Public WAN Specifies whether to enable the Network Address Address Translation NAT NAT environments use private internal IP addresses for devices within the networ
62. g Once paused recording can be resumed by choosing Resume e Stop and Save Stop recording and save the recorded file e Cancel Cancel recording and return to the main menu During recording you can press the left arrow key to watch the endpoint loopback video that is being recorded or press the right arrow key to close the loopback video and switch back to menu page If the video is being played through live streaming the Pause function cannot be used Polycom Inc 5 3 Chapter 5 TV User Interface Operation Viewing Archives 5 4 The user can view not only the files recorded by the currently dialed in VRR but also all video files recorded and saved into the current Polycom RSS 4000 If the bandwidth at which a user endpoint connected with Polycom RSS 4000 is lower than the bandwidth for certain recorded files such files would not 4 display on that endpoint s screen Participants in a multipoint recording cannot view archives through the TV interface To view the videos recorded by current VRR 1 Select View VRR Archives on the main menu page and press the right arrow key to confirm 2 Selecta file to be viewed in the list and confirm the selection by pressing the right arrow key You can use the up down arrow keys to select the file and press Zoom out Zoom in to turn page When you highlight a file its related information such as record time duration and VRR used will display on scre
63. g a Certificate You can remove a certificate when it is not the last private certificate that can be used as web service certificate in the system To remove a certificate 1 Highlight the certificate you want to remove in the certificate list 2 Inthe Actions area click Delete Certificate Using OCSP to Obtain Revocation Status OCSP Online Certificate Status Protocol can be enabled for obtaining the revocation status of a certificate presented to the system If the certificate includes an AIA extension the system has the information needed to configure OCSP for obtaining revocation status If the certificate does not include an AJA extension you must specify the OCSP server URL and the certificate to verify OCSP response message The OCSP URL field is configurable only in maximum security mode For more information about 4 40 Polycom Inc Charpter 4 Administrator Configuration the maximum security mode refer to Maximum Security Mode To configure OCSP 1 Click System Config gt Certificate Management in the menu bar at the top of the page 2 Selecta certificate to verify OCSP response messages signed by the specified certificate s private key The system chooses an appropriate certificate automatically if this field is not specified 3 Click Store OCSP configuration to save your changes in the system Enabling the Client Certificate Validation If client certificate validation is enabled in the system other sys
64. ge Product Activation Polycom Inc The Product Activation page is used in following activation operations e Activate the new Polycom RSS 4000 system e Activate the upgraded system e Activate charged functions Click Admin gt Product Activation in the menu bar up on the Web interface to enter the Product Activation page where you can view system information Table 4 43 System Information Description Hardware Version The current hardware version of the system Software Version The current version of the software running on the system Serial Number Specifies the product serial number of the system Indicates whether the system is activated After the system Activation Status is successfully activated displays and otherwise displays Chapter 4 Administrator Configuration The maximum number of recordings ports supported by the system Max Live Steaming The maximum number of live streaming ports supported by Ports the system The maximum number of Web video on demand Mechishoessians supported by the system Reach up to 200 Indicates whether the AES encryption function of the device is activated This is a charged function You can Encryption only use it after purchasing the License and activating it When the encryption function is activated A displays and otherwise displays Indicates whether the multicast function of the device is activated This is a charged function You can only use it after
65. hange server to be integrated Exchange server address Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Setting Specifies the Email account ID allocated to the video Calendar mailbox conferencing system by the Exchange server This ID user ID should be the same as the ID used by the Polycom RMX or DMA Password Specifies the password corresponding to the account ID Viewing Outlook Conference Archives When scheduling conferences through the Outlook s calendar if a conference has been set to be recorded or live streamed the conference invitation message that participants receive would display a URL address that can be used to view the conference after it has been recorded or live streamed Click the link to open the Polycom RSS 4000 login page log in to directly enter the Archive page or Live Streaming page for the recorded file in Polycom RSS 4000 system then click the Play button on that page to view the video content If the recorded conference is a recurrent conference the page displays other links to be used to access all the recorded conferences under that conference series By clicking Outlook Meeting on the right side of the page you can view recorded conference information The table below explains detailed meanings of these parameters Table 4 30 Outlook Meeting Information Description Participants Confere
66. hat will be used by the Polycom User Password RSS 4000 to access resources on the Active Directory server 3 Once set up is complete click Update After configuring the Active Directory server successfully the configured Active Directory server domain name displays in the Domain drop down list of the system s Web Login page Then you can select the appropriate domain in the drop down list and use existing users in the domain to log in directly When logging in to Polycom RSS 4000 Web Management pages using an existing domain user the user gets only ordinary user permissions Calendar Configuration Polycom Inc Polycom RSS 4000 system can be integrated with Microsoft Exchange Server 2007 and work with other Polycom video conferencing devices to record or live stream conferences when scheduling conferences through Outlook To configure mail server information in Polycom RSS 4000 1 Click System Config gt Service Setting gt Calendar Configuration in the menu bar at the top of the page 2 Configure the following parameters on the Calendar Configuration page 4 27 Chapter 4 Administrator Configuration 4 28 Table 4 29 Calendar Configuration Parameters Description Parameter Description Sets whether to enable the calendar integration function You can configure related parameters only when this option is enabled Enable Calendar Integration Specifies the address or domain name of the Exc
67. he system will send an Email message to the address set here If necessary you can enter additional VRR information such as the owner and usage in order to improve identification and classification management when there are many VRRs Default Recording Description 4 Optional Click the Allowed User Groups tab to set allowed list for that VRR Users and groups defined in the allowed list can view or modify VRR recorded files or live streaming For user and group settings see User Management Two lists display on the page The upper one is a selection list that displays all local users created in the system You can switch to group list by clicking the dropdown list at the top of the page The lower part of the list is the allowed list By default the VRR created by an administrator has a group named All_Users in its allowed list That means all users are allowed to view recorded files and live streaming 5 Either double click an item to be allowed in the selection list or click that item and click the Add button to add it to the allowed list The newly added item is shown in the allowed list and the already added Q items are identified by the LI icon in the user list To delete an item from the allowed list either double click the item or click the item and click the Remove button To authorize a user to edit check vi for that user in the allowed list Both add and delete operations support the Windows standard
68. hether to enable live streaming If this option is enabled the system will live stream videos sent from an Live Streaming endpoint or MCU and users can view them in real time by connecting to the Web UI of the system For information on live streaming see Live Streaming Specifies whether to restrict the bandwidth within the range of 1024Kbps No matter what functions the endpoint has calls made with this template will be recorded using CIF SIF resolution Backup medias Specifies whether to specify a designated backup path on the Restrict the recording to CIF SIF resolution Polycom Inc Chapter 4 Administrator Configuration using this FTP server for all files recorded with this template This option template to is only available when users have configured an FTP server for data backup See FTP Server Configuration If this option is selected it is required to enter the path of the backup file in Media Path Make sure your FTP server can identify this path If no backup path is set in the template archives will be backed up to the default path set in the Admin gt Data Backup Restore page 4 Click OK to complete the setup The new template can be viewed in the template list Managing Templates You can edit or delete a created template To edit or delete a created template 1 Click VRR gt Templates in the menu bar at the top of the page 2 Click the template entry to be changed in the template list
69. hould be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Plug Acts as Disconnect Device The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible Lithium coin cell warning This equipment contains a Lithium coin cell which is not user serviceable Refer servicing to qualified service personnel only Do not attempt to open the case of this product Caution Danger of Explosion if Battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions 7 3 Chapter 7 Appendix B Regulatory Notices Regulatory Notices ADVARSEL Lithiumbatteri Eksplosionsfare ved fejlagtig handtering Udskiftning ma kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage tilleverandgren 7 4 Polycom Inc
70. ication automatically once all archives have been converted and are ready for Web playback For more information see Modifying a VRR To download an archive 1 2 3 Click Media gt Archives in the menu bar at the top of the page In the archives list select the archive to be downloaded Click Archive Files at the right bottom of the page to expand its property pane Click the Download button E corresponding to the target format If the Download button appears as E it means you have to wait until transcoding is completed in case the archive status is Waiting or Transcoding Polycom Inc Charpter 3 Ordinary User Configuration If the archive has been set with a PIN Code you must enter the correct PIN Code before you can download 5 Inthe Save Files window that appears set the download path and click Save Modifying Archives You can edit archives recorded by your own VRR or archives that you are authorized to modify To modify archive properties 1 Click Media gt Archives in the menu bar at the top of the page 2 Either double click the archive entry to be modified in the archives list or click that item and click Edit in the ACTIONS area 3 Ifyou are authorized to modify the archive you can modify settings for the following parameters in the Archive Properties page that appears Table 3 10 Archive Properties Description Specifies the name of the archive Name Note Only letters figures _ space or mul
71. ied or deleted 4 25 Chapter 4 Administrator Configuration Click User gt Groups in the menu bar at the top of the page to enter the Group page Group page displays a list of defined groups in the current system and associated summary information such as the group name the domain which the group belongs to a description and the number of members included in the group Administrators can define a new group modify or delete existing groups on this page Creating a New Group To create a new user group 1 Click User gt Groups in the menu bar at the top of the page 2 Click Add in the ACTIONS area on the left side of the Group page 3 On the Add Local Group page that appears specify a name for the group to be created The group name must be unique You can enter associated descriptions if necessary 4 Click the Group Members tab to add group members The list at the top of the page displays all the users defined in the current system Select users to add to the group and then click the Add Button Added users appear in the group member list and are identified by the Q L icon in the user list You can delete an item either by double clicking that item in the group member list or by clicking that item and then clicking the Remove button Adding multiple users at a time by using the standard Windows keyboard operations is supported Managing Groups To modify or delete an existing group 1 Click User gt Groups in
72. ional Gatekeeper address and the H 323 prefix and E 164 number to be assigned to the Polycom RSS 4000 Obtaining the Product Activation Key Before using Polycom RSS 4000 you need to activate the device Follow the procedure below to obtain the product activation key When you power on and log in to the Polycom RSS 4000 for the first time the system displays the product activation page prompting you to enter a product activation key 1 Enter the following website address in the address bar of the browser http support polycom com and go to the Polycom Support Center Enter your Email address and password to log in or register for a new account Go to Licensing amp Product Registration gt Activation Upgrade Follow the page prompts step by step to generate the Key Code required for system activation If you are required to enter the License Number and Serial Number of the device you can find them from the document provided with the Polycom RSS 4000 device Record the activation key Key Code on the page Initial IP Address The system default IP address of LAN 1 port before delivery is IP Address 192 168 1 254 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 There are two ways to change the initial LAN 1 IP address Via Web login page recommended Via Console or Telnet connection To change IP address via the Web interface 1 Connect your computer to the LAN 1 port of the Polycom
73. istrator Configuration Table 4 44 System Time Parameters Description Parameter The time service Time NTP servers Restart and Shutdown Click Admin gt Shut Down on the Web interface to enter the Shut Down page Description Specifies the way to set the system time The Console synchronizes time with user computer The NTP Server obtains time from a time server Indicates the current date and time of the system When The Console is selected you can obtain user computer current time after refreshing the page Manually changing the time here is not recommended Specifies the address or domain name of a network time server The system built in clock can be synchronized with the time server Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Setting Clicking the Restart button will restart the system clicking Shut Down will shut down the system A Before unplugging the system you need to shut it off via the Shutdown page to turn it off Restoring Factory Default Configuration Polycom Inc You can clean the system and restore it to the factory default configuration through its USB port Only the software version and system IP address can be reserved You need to use an USB storage device before you restore the system to the default status There is no requirement on USB device type and files it stores e All
74. ive streaming is ended the system generates the video files with the combined images of two sites displaying side by side or alternately If H 239 content is being sent during a recording the content image is also shown in the conference and recorded During a multipoint recording both sites can display and interact with the system TV user interface for managing the recording but only one site can control at a time For more information about the TV UI refer to TV User Interface Operation Polycom RMX series systems that support the Recording Link can be connected to the multipoint meeting room as a participant as well The multipoint recording has the following limitations The quick code is not supported for archives generated from the multipoint recordings for playback Participants in a multipoint recording cannot view archives stored in the system through the TV interface Multipoint Recording and Live streaming Resource Usage A multipoint recording utilizes the same resources as a single point recording The system supports up to 15 multipoint recording sessions simultaneously For a multipoint recording with live streaming the resources used by the system vary according to the video resolution call rate and the video layout of the recording Different models of the Polycom RSS 4000 have different resource capacity The following table shows the relationship between the streaming properties and maximum number of mu
75. k while using one external IP address to allow devices on the LAN to communicate with other devices outside the LAN Enter the external IP address here if this option is enabled A gatekeeper manages functions such as bandwidth control and admission control The gatekeeper also handles address translation which allows users to make calls using static aliases instead of IP addresses that may change each day To configure the system to use a gatekeeper 1 Click System Config gt Signaling Setting gt H 323 in the menu bar at the top of the page 2 Set the following parameters in the gatekeeper page Table 4 23 Gatekeeper Parameters Description Indicates whether or not to register to the gatekeeper You Regi k egelenta Gatekeeper must check this option to set the following parameters Indicates whether the system has been registered to the Primary Alternate primary or alternate gatekeeper Gatekeeper Note The alternate gatekeeper will only be used when the primary gatekeeper is not available Specifies the IP address for the primary or alternate Gatekeeper IP Address gatekeeper k P Gatekeeper Port gatekeeper Caweoporon Specifies the port number for the primary or alternate Specifies whether to register the system to Polycom DMA Register s User 7000 for H 235 0 Authentication Information to When H 235 0 authentication is enabled the gatekeeper Gatekeeper ensures that only trusted endpoints are allowe
76. king the button group at the top of the list or jump to a specific page by entering the corresponding page number in Go to In the list you can search sort and refresh those templates For specific instructions see List Sorting Searching and Refreshing Defining a Template Different templates pre define different recording link policies fora VRR Polycom Inc 4 1 Chapter 4 Administrator Configuration To define a recording template 1 Click VRR gt Templates in the menu bar at the top of the page 2 Click Add in the ACTIONS area on the left of the page 3 Inthe new template page that opens you can configure the following parameters Table 4 11 Defining Template Parameters Parameter Name Maximum Call Rate Primary Recording and Streaming Rate Secondary Recording and Streaming Rate MP4 Resolution Video Quality Specifies a unique name to identify this template Specifies the maximum bandwidth that can be used by an endpoint or MCU to connect to the Polycom RSS 4000 system for recording and live streaming Specifies the bandwidth to be used for video conversion of recording and live streaming Note The primary rate should not exceed the rate set to Maximum Call Rate Specifies whether to use a secondary lower bandwidth for video conversion of recording and live streaming Using two different conversion bandwidths gives flexible view chooses for Users under the different network conditions
77. l video audio and content recording Supports resolutions of up to 1920 x 1080 1080p and 4Mbps of bandwidth for recording Supports H 264 High Profile for delivering greater definition and higher clarity video with lower bandwidth than the baseline profile Supports video conference live streaming using Windows Media which can use two different bandwidths Supports the multicast of recorded or live streaming events with up to 20 simultaneous multicast sessions Uses a Virtual Recording Room VRR as a base for recording and authorizing playback permission Users can have their own VRR for recording and playing back Offers various recording methods Users can start a recording from endpoints an MCU or the Web user interface Supports the integration with Polycom HD Series endpoints and Polycom RMX MGC conference platform to manually and automatically perform recording live streaming and playback Supports the integration with Polycom Video Media Center VMC 1000 V2 0 for more powerful stream media management Supports integration with Exchange server and works with other Polycom video conferencing devices for recording or live streaming conferences when scheduling conferences through Outlook Offers recorded archives in multiple video formats so that users can view content through an endpoint the Web user interface and MP4 supported players like an iPhone and an iPod Chapter 1 Polycom RSS 4000 Introduction
78. les To automatically update the signature from the local HTTP server Before using the HTTP server for signature updating you need to 1 2 4 4 Upload the two files to the local HTTP server 5 Go to the McAfee DAT upgrade website http update nai com Products CommonUpdater Download the oem ini file Download the DAT file Its filename usually is avvdat xxxx zip corresponds to the name shown after FileName text in the oem ini file Make sure the files are accessible from the URL in the format of hitp hostname oem ini and hittp hostname avvdat xxxx zip Regularly check the MaAfee DAT upgrade website to ensure signature files on your local site are up to date Click System Config gt Antivirus in the menu bar at the top of the page In the Signature Updates area select the Update automatically from a local mirror option Enter the URL of the site and related username and password The URL should start with http for example http update com Click Schedule and choose one of the following options in the dialog box that appears Daily Update will be performed on the specified day and time each week You can select multiple days Monthly Update will be performed on the specified day and time each month Click Update to apply settings To manually update the signature 1 2 3 4 44 Click System Config gt Antivirus in the menu bar at the top of the page In the Signature Updates
79. ltipoint live streaming the different model systems support 4 8 Polycom Inc Charpter 4 Administrator Configuration Table 4 13 Multipoint Live Streaming Maximum Capacity Multipoint Live Streaming Properties Multipoint Maximum Capacity Recording Live Streaming Rates Video Layout Small Medium Large Resolution Resolution Used People Video WMA File cie 4cie aciF 1 Single Window 720P 720p 30fps 30fps 1080p 30fps 720p 30fps 720p 60fps Dual Window 1 1 1 1 1 2 Single Window 1 Creating a Multipoint Recording Room You can create a multipoint recording room by defining a multipoint VRR in the Polycom RSS 4000 system Dialing into a multipoint VRR sets up a multipoint recording room between the two sites To define a multipoint VRR 1 Click VRR gt Multipoint VRRs in the menu bar at the top of the page 2 Inthe ACTIONS area on the left side of the page click Add 3 Onthe Add VRR page configure the following settings specific to multipoint recording Table 4 14 Defining Multipoint VRR Parameters Specifies the layout mode to be used for displaying the images of two sites in the multipoint conferences after the video is recorded Lecture Mode displays the lecture in the full screen When a Layout Mode participant keeps speaking for 10 seconds the system elects him or her as a lecture The lecture switches between the two sites through the audio activation CP Mode displays the vid
80. lution Rates Used bans j Layout WMV File Single 4 Window Dual 2 CIF 4CIF e Window 2 Dual Window 1 Single 2 Window 1 Dual Window 720p 30 fps Single Window Window Polycom RSS 4000 system supports the multicast function and can perform the one to many transmission of video streams The system only needs to send the video streams once so that multiple computers can simultaneously share live streaming or recorded videos so as to greatly reduce the demand for transmitting network video streams and save the network bandwidth Polycom RSS 4000 supports the simultaneous multicast of up to 20 channels To use the multicast function successfully the following conditions are required to be met e The multicast function is activated in the Polycom RSS 4000 system The multicast function is optional It is available only after you purchase the license for this function and the system is activated Please contact your supplier to obtain this function e Multicast controls are installed on the computer to receive the multicast See Optional Installing Multicast Controls 4 15 Chapter 4 Administrator Configuration e Routers and switches in the network of client computers are configured correctly to support the IP multicast communication with Polycom RSS 4000 system Configuring Multicast Before you use the system to perform the multicast it is necessary to configure parameters on the Multica
81. lve domain names NAT Public WAN Specifies whether to enable the Network Address Address Translation NAT Network Address Translation environments use private internal IP addresses for devices within the network while using one external IP address to allow devices on the LAN to communicate with other devices outside the LAN Enter the external IP address here if this option is enabled 10 Click Update and confirm to restart the system to apply the setting To change IP address via RS 232 Console or Telnet 1 Connect your computer to the RS232 port of the Polycom RSS 4000 with a serial port cable and activate the console port 115200 8bits 2 After you logged in to the console port input the default password POLYCOM to enter the system Polycom Inc 1 7 Chapter 1 Polycom RSS 4000 Introduction 3 Enter or help after the prompt and the system displays available command information 4 Change IP address using the command in the format below set lanl ip dhcp static lt ip gt netmask lt mask gt gw lt gateway gt For example to set the IP address of LAN1 port to 172 21 103 29 subnet mask to 255 255 255 0 and gateway address to 172 21 103 254 enter the following command set lani ip static 172 21 163 29 netmask 255 255 255 0 gw 172 21 103 254 Reboot is require in order for the change to take effect Reboot now Y for yes 7 N for nol restart system 5 After the system is re
82. ly established the recording starts immediately if the Recording Immediately function has been enabled in the VRR Recording connections information and the buttons for pausing and stopping recording _ will be displayed in the Signaling Connections area If recording is not started the Start Recording button will be displayed You can click it to start recording To start recording by dialing the Polycom RSS 4000 system 1 Enter the E 164 prefix for the Polycom RSS 4000 system on the remote control to call directly to connect to the Polycom RSS 4000 If your system or endpoint is not registered to the gatekeeper or is registered to a SIP server call the system IP address directly to get connected 2 The endpoint screen displays the Polycom RSS 4000 onscreen menu when it has successfully established the connection with the Polycom RSS 4000 system Select the Start Recording gt Start using the remote control to start a recording A blinking recording icon e appears during the recording You can pause resume stop or cancel the recording using the menu on the operation page See Start Recording Recordings performed by calling the IP address or E 164 prefix of the Polycom RSS 4000 system use the default recording parameters of the system you can also directly use defined parameters of a VRR to make recording by adding the VRR s number to the dial in number For more information see Dialing in to a V
83. m it may be used for the following connections e Webserver TLS and local interface e Microsoft Active Directory server LDAPS e Microsoft Exchange Server SSL e FTP Server FTPS Installing the Certificate in the System Installing certificates on the Polycom RSS 4000 system includes the following procedures 1 Install your chosen certificate authority s public certificate if necessary so that the Polycom RSS 4000 system trusts that certificate authority Create a certificate signing request to submit to the certificate authority Install a public certificate signed by your certificate authority that identifies the Polycom RSS 4000 system The Polycom RSS 4000 system accepts the following types of certificate chains or single certificates Polycom Inc 4 37 Chapter 4 Administrator Configuration Table 4 37 Certificate chains or single certificates types es ee Privacy Enhanced Mail base64 encoded DER a enclosed between cer crt der Usually in binary DER form but Base64 encoded certificates are also common see pem above p7b p7c PKCS 7 SignedData structure with certificates or CRLs and without data p12 PKCS 12 may contain public certificates and password protected private keys pfx PFX predecessor of PKCS 12 This type usually contains data in PKCS 12 format for example with PFX files generated in IIS Installing a Certificate Authority s Certificate You mu
84. minute the interval can be set from 1 10 minutes Quickly jumps through video playback from 0 to 90 play time positions after jumping the video will start to play from the nearest l frame For example the DTMF tone 7 will jump 70 of the way through the video file 5 2 Polycom Inc Chapter 5 TV User Interface Operation Description Input numbers When in the Confirm the input inputting state Delete the character before the cursor Start Recording You can use the up down arrow keys of the remote control to select Start Recording on the main menu page then press the right arrow key to enter the Recording menu page You can choose to start recording directly or set a PIN code for recording If you set a PIN code for the video to be recorded you must input the correct PIN code to play back the video To set PIN code 1 Select Set PIN Code on the Recording menu page and press the right arrow key to confirm 2 On the PIN code setting page input the PIN code consisting of up to 15 digits through the number keypad on the remote control 3 Press to confirm or press the left arrow key to exit the set up and return to the Recording page To start recording Select Start on the Recording menu page and press the right arrow key to confirm The recording icon eC blinking on the screen indicates that the recording is in progress Then you can use the menu page to e Pause Pause recordin
85. n the Web configuration interface 2 Set the following parameters in the gatekeeper page 1 8 Polycom Inc Chapter 1 Polycom RSS 4000 Introduction Table 1 4 Gatekeeper Parameters Description Parameter Description Indicates whether or not to register to the gatekeeper You Register to Gatekeeper i must check this option to set the following parameters Indicates whether the system has been registered to the Primary Alternate primary or alternate gatekeeper Gatekeeper Note The alternate gatekeeper is used when the primary gatekeeper is not available Gatekeeper IP Address Specifies the IP address for the primary or alternate gatekeeper Gatekeeper Port Specifies the port number for the primary or alternate gatekeeper Specifies whether to register the system to Polycom DMA Register s User 7000 for H 235 0 authentication Information to When H 235 0 authentication is enabled the gatekeeper Gatekeeper ensures that only trusted endpoints are allowed to access the gatekeeper Gatekeeper User Specifies the user name for registration with the Polycom DMA server Gatekeeper Password Specifies the password for registration with the Polycom DMA server System Prefix E164 Specifies the E 164 number for the system System H 323Alias Specifies the H 323 alias for the system 3 Click Update and confirm to restart the system to apply the setting User Interface The Polycom RSS 4000 provides two ty
86. n to log in using P ssw rd anonymous account Note The registered FTP user should possess read write permissions to user root directory Set whether to enable SSL encryption for the Enable SSL communication between Polycom RSS 4000 and FTP server The system can only support implicit SSL FTP 3 Click Update to apply these settings When Polycom RSS 4000 successfully connects to configured FTP server the Backup Restore Status on the page displays Connected and the ACTIONS area on the left of the page shows available operation items Backup Now and Restore Now 4 46 Polycom Inc Polycom Inc Charpter 4 Administrator Configuration User Data Backup Before backing up user data set a backup path in the page s Default Image Back Path option If not set the system will automatically create a folder for storage of files under the home directory of the FTP server There are two ways to back up user data on Polycom RSS 4000 to FTP server automatic periodic backup and immediate manual backup To automatically back up user data 1 Select Enable automatic backup on the Data Backup Restore page to enable automatic backup function 2 Set following parameters Table 4 41 Description of Automatic Backup Parameters Frequency Select the period for automatic backup measured in day Start Time Select the start time of backup 3 Click Update to apply these settings To manually back up the user data
87. nce participants Conference Virtual Meeting Room VMR name a unique identification that is automatically generated by the Polycom DMA system based on the time the conference was created on the Outlook All conferences under a periodic conference VMR Name Polycom Inc Charpter 4 Administrator Configuration series share the same VMR name It is used for recurrent conferences displaying the number of recorded conferences under that conference series You can click View to filter all recorded conferences under that series in the list Related Archives It is used for recurrent conferences displaying the number Related Streams of conference live streaming videos in progress under that conference series Lets you copy the URL of playing the archive to the Play URLs clipboard For archives recorded in two different bandwidths clicking the Copy link will copy two URLs System Monitoring Dashboard Polycom Inc The Dashboard is the default page displayed to administrators after they log in to the Polycom RSS 4000 system It shows any system status information relevant to administrators Information panes can be expanded or hidden by clicking headings Information displayed on the Dashboard will be updated in real time based on changes made to system data You can also navigate to this page by clicking Admin gt Dashboard in the menu bar at the top of the page Signaling Connection Shows connection inf
88. nd Live streaming Resource Usage 4 8 Creating a Multipoint Recording Room 1 1 ss1srsrrsseereere 4 9 Reservation VRR trie ee ore rSn n n easement RERE 4 10 Creating a Reservation VRR vtiitiei irises tteeeeeens 4 10 Channil t eeen auiav nian tar E 4 11 Recording Setting eetere eeen teetetretetetereere rererere 4 12 E E E 4 13 Re transcoding Archives ee eee eetet 4 13 Live Streaming eeeeetceeeeeeeeeeetttrtetteterererrireterernt t 4 13 Live Streaming Resources Usage 000e tteeeeteeeeeetetetee 4 13 Mal icastea ee E maaneereeeis 4 15 Configuring Multicast eee eee eee eetet 4 16 Multicast Operation eetet etetett retere tetee 4 16 Network Sergio a Ere o RETE eE ETRE E EEE 4 16 IP Setting eenen ceee eee eetrtteteretteeeteretre etetett 4 16 Gatekeeper 000e e eee eeeeeetrerteittttttteterertetererr e 4 18 SIPE E E E E E E E eet 4 19 QoS Siti ctevictenipeeseteheneteelseiesitpeel teat 4 20 User Management 11 11011r1eterresetieteteeere este eeetseeeeeiecen 4 21 ii Polycom Inc Polycom Inc Polycom RSS 4000 User Guide O 54 eave heat arakat ia beetle Patan emia ETE 4 21 Viewing Users s1rcritcrrireetereteeteseete renee tenereteeeenines 4 22 Adding a New User eetet eettretetereetereteteentt eteen 4 24 Managing Users eee e eeeeeeeeeeeetereretninereree tettetett 4 25 Groups ee eeeeeteeteeereetettttttteteteretrrtetererretttttttt 4 25 Creating a New Group eeeeeteeeeeeeteeetttrtrtettetettt 4 26 Managing Groups vitittirrirtieeieeeeee
89. ne analysis and debugging giving no attention to system functionality configurations The auditor is authorized to perform management of system logs Only auditors are allowed to delete log files in the system When you log into the system as an auditor for the first time you are required to create a new password Once you log in the System Logs page is displayed On the System Logs page you can view the available system log files and run a set of Action list commands You can also go to the My Setting gt My Setting page to set your own account information and change your password System Log Files The logger utility is activated at the system startup and continually records system events The log files generated by the utility contain the following information e Events occurred in system internal modules e Administrator activities e System login attempts e Unusual or malicious activities e Operation errors Each log file has a maximum size of 50 MB All log files generated the day before are automatically compressed into a zip file named year month date zip at 00 01 00 GMT every day The system supports a maximum disk space of 50 GB for log files storage When the system reaches the storage limit the oldest files are automatically overwritten by the new files The following table shows actions the auditor can perform from the Action list Table 4 33 Log File Action Commands Aeon Besarton Refresh Refreshes the li
90. new item is added in the live streaming list If you click the view link before the live streaming starts your window media player displays a waiting image You can customize video channels on the Polycom RSS 4000 to classify videos according to subjects When integrated with Polycom Video Media Center VMC 1000 V2 0 videos recorded on the Polycom RSS 4000 can be imported into VMC and classified according to their channels to facilitate on demand business management A default channel named Default_Channel is built in the system You cannot change its name or delete it To setup a channel 1 Click VRR gt Channels in the menu bar at the top of the page 2 Click Add in the ACTIONS area on the left of the page 3 Inthe add channel page enter the channel category name and any additional related information if necessary 4 Click OK to complete the setup To edit or delete a created channel 1 Click VRR gt Channels in the menu bar at the top of the page 2 Click the channel entry to be edited in the channel list 3 Inthe ACTIONS area on the left side of the page click Edit or Delete to modify or delete the channel Once a channel is deleted VRRs belonging to that channel are automatically changed to belong to the default channel Chapter 4 Administrator Configuration Recording Setting Recording Setting page provides supplementary settings for recording You may need to configure these options if needed To
91. nticates the system to the SIP Server Outbound Proxy Server For communication with the SIP server when the system is configured on the internal network an outbound proxy server is required to implement traversal of the firewall or NAT In this case you need to set the IP address and port number for the outbound proxy server 3 Click Update and confirm to restart the system to apply the setting Polycom Inc 4 19 Chapter 4 Administrator Configuration QoS Quality of Service QoS is very important in transmission of high bandwidth audio and video data You can use QoS to test and guarantee the following parameters e Average packet delay e Delay variation jitter Error rate To specify QoS parameters 1 Click System Config gt Signaling Setting gt QoS in the menu bar at the top of the page 2 On the QoS page configure the following parameters Table 4 25 QoS Parameters Description Parameter Description Select this option to enable configuration of the QoS Enable QoS settings When un checked the system uses the default QoS settings DiffServ and Precedence are two methods for encoding packet priority The priority set here for audio and video packets should match the priority set in the network routers Differv Select when the network router uses Differv for priority encoding If this option is selected enter values in the Audio and Video fileds The value range is 0 63 Note If you select DiffSe
92. number of Web streaming sessions that are supported e The activation statuses of the charged options Hardware Status Displays the hardware status of the system including status information about CPU memory usage fan DSP and so on If the hardware is in abnormal status the font in the status bar appears in red Gatekeeper Status Displays the status of the gatekeeper to which the system is currently registered If successfully registered to the gatekeeper system E 164 prefix and H 323 alias will display here External Server Status The system can be integrated with external servers such as FTP Active Directory and Exchange server External server status indicates the connection status between the system and the server The meaning of each status is as follows e Not Configured The server is not configured e Account Error Error configuring registration account information e Connected The server has been successfully connected to the system e Connect failed Failed to connect the system to the server SIP Server Status Displays the on off status of the SIP option and registration status to the SIP server Last Login Information Displays the last login information on the Polycom RSS 4000 system including the login time user address failed login information and so on Chapter 4 Administrator Configuration Auditor A 32 An auditor is a user who focuses on monitoring and managing system logs for off li
93. on the left side of the page click Add 3 Onthe Add VRR page configure the following settings specific to the reservation VRR Table 4 15 Defining reservation VRR Parameters Template Specifies a template with live streaming enabled Permanent Specifies whether the VRR is available permanently even if no Reservation device calls in Specifies the start time of the conference that you want to Start Time present in the email notification This option is available when Permanent Reservation is deselected Specifies an idle time in range of 5 120 minutes The VRR is removed from the system automatically in the following Idle Time to Live scenarios There is no device dial into the VRR for the time set here after the Start Time arrives Polycom Inc Channel Polycom Inc Charpter 4 Administrator Configuration The device disconnected from the VRR for the time set here Specifies whether to send email notification to the address set here in the following scenarios The reservation VRR is created The Email includes Email Notification information of the conference start time and the view link The conference recording is completed The Email includes information of archive details and links for playback and download 4 For other configuration fields in the page refer to Defining a VRR 5 Click OK to complete the configuration The new VRR is displayed in the reservation list and at the same time a
94. opy the URL of playing the archive to the clipboard Play URLs For archives recorded in two different bandwidths clicking the Copy link will copy two URLs In the list you can search sort and refresh archives For specific instructions see List Sorting Searching and Refreshing Playing Back and Downloading Archives Polycom RSS 4000 system can save recorded videos into three different formats which apply to different kinds of playback e Raw Raw bit stream which is automatically generated after the system completes the recording This file can be played back through the endpoint TV UI interface and downloaded for investigating e WMV The file in this format is automatically converted into this format after the system completes recording This file can be either played back through the Web UI or downloaded to your computer to play back It will be played back in your computer default player Polycom Inc 3 5 Chapter 3 Ordinary User Configuration 3 6 MP4 Can be downloaded to your computer or players that support MP4 files like the iPhone and iPod This file can only be generated when MP4 option in the recording template is enabled see Recording Template MP3 Can be downloaded to your computer or players that support MP3 files This file can only be generated when the Generate MP3 Audio File option in the recording template is enabled see Recording Template There are four statuses for the recorded file to
95. ording to the custom name and Prefix Date Time the date and time Custom Name_Date_Time_Random Number Note Only letters figures _ space or multi byte characters can be used for the name prefix and the length is 4 20 characters Specifies a number to identify the VRR You can directly dial the VRR to record by adding the VRR number when dialing VRRN umer the Polycom RSS 4000 system The number you entered must be unique and comprised of 4 8 digits VRR owner It cannot be changed VRR channel Click the View button for channel details It Channel cannot be changed The template used by the VRR which defines basic Template recording link parameters Click the View button for template details It cannot be changed Specifies the keywords for archives recorded with the VRR Keywords can be used to search archives easily and quickly Key Words in Archives list Media gt Archives You can enter several related words within a length of 128 bytes Polycom Inc 3 3 Chapter 3 Ordinary User Configuration Specifies the tags for archives recorded with the VRR Tags can be used to search archives easily and quickly in Archives list Media gt Archives You can enter several related words within a length of 128 bytes Specifies whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN code to play the archive through an endpoint or download the archive from the we
96. ormation and recording status of endpoints or MCUs which currently dial and set up connections with the system Click the ESE button to expand detailed parameters information The table below provides parameters descriptions Table 4 31 Parameters Description for Signaling Connection Information The IP address for the device connected to the Polycom RSS 4000 Name Displays the name of devices that are connecting with the Polycom RSS 4000 IP Host VRR Number The VRR number used by the connection Signal Displays the H 323 or SIP connection type Audio Type The audio protocol used by the connection 4 29 Chapter 4 Administrator Configuration Video Type The video protocol used by the connection Shows the connection current status recording paused Status recording playing back or idle Live Streaming Shows whether the connection is performing live streaming Encryption Shows whether the connection is encrypted You can control the recording via the control button on the page Starts recording live streaming Displays when the connection status is idle or paused recording il Pauses recording Displays when the connection status is recording Stops recording live streaming Displays when the connection status is recording e Disconnects the connection You can dial out to connect the endpoint to record via the Dial out to record button on the page For details see Sta
97. oup of page controls amp NAVIGATION Search VRAS m 1 18 A Nome VRR Number Owner Channel Template Default_ver CY 1000 admin Defauit_Channel Default_Template 21010_a_ver 21010 a Default_Channel Default_Template hanne Default_Template val cif hannel Dafault_Tomplato ACTIONS Default_Template Navigation ae ror Otol caritas I eumenaaveck Operation 1001 1001 admir Default_Channe Default Template bar Lists Configuration area Figure 2 1 Screenshot of the Polycom RSS 4000 Web UI User Permissions You can log in to the Web UI as an administrator or a user The following table shows user permissions at different permission levels after login to the Web UI Table 2 5 Description of Web UI user permissions Auditor Administrator Personal settings Personal Owned VRR settings Archives and live System Logs streaming recorded All pages Accessible information by the owned or authorized VRR Authorized archives Operation View or edit View edit and View edit and delete permissions delete Polycom RSS 4000 allows up to 200 users to be logged in to the Web UI at the same time Common Operations List Sorting Searching and Refreshing For all items listed on the Web UI for example VRR list list of archives user list etc a unified search bar is provided for users to find specific items navigate between pages and refresh pages All lists can be sorted by p
98. p arrow key on the remote control to exit playing and return to the file list If the bandwidth at which a user endpoint is connected to Polycom RSS 4000 is lower than the bandwidth used for archives to be played back videos cannot be played back on the endpoint To play back from the Web UI 1 Enter Polycom RSS 4000 system IP address in the address bar of the Web browser to access the Web UI 2 Enter the username and password in the login page to log in to the system 3 Choose Media gt Archives at the upper part of the Web UI to access the archives page 4 Select the archive to be played back from the archives list then click the Play button in the Archive Details pane on the right side to play back the files To play back the files you can also click the Play button in the Archive Files pane on the right side Polycom Inc Ordinary User Configuration This chapter mainly describes Web configurations that ordinary users should set after logging into the Polycom RSS 4000 system For administrator users see Chapter Administrator Configuration When you log in to the system for the first time using the account and password assigned by the administrator a password setting box appears prompting you to change your password You may enter the system after setting a password that meets the requirements Once you log in to the system the following operations can be performed e Modifying personal settings See P
99. pes of user interfaces Web configuration interface and endpoint TV user interface Web User Interface The system provides a user friendly Web based operations interface To easily and conveniently configure recording parameters record and play back monitor the system and maintain the device you only need to access the Polycom RSS 4000 Web client program through a browser TV User Interface TV user interface TV UI provides a menu based onscreen interface displayed on an endpoint You can perform common recording and playback operations with an endpoint s remote control and onscreen operation menus Polycom Inc 1 9 Chapter 1 Polycom RSS 4000 Introduction Working Mode The Polycom RSS 4000 can work in two types of mode normal mode and maximum security mode The normal mode provides the maximum access to the system functionalities and is the most commonly used mode for general video conferencing environments Unless otherwise noted the following chapters introduce the system on the assumption that it runs in the normal mode The maximum security mode is intended for high security environments by disabling unsecure features and access interfaces implementing enhanced security protection policies separating the network signaling and management traffic and limiting operations that may bring potential risks For more information refer to Maximum Security Mode 1 10 Polycom Inc Basic Operations Introd
100. purchasing the License and activating it After Multicast activating the function the system can multicast the recorded videos to multiple groups of computers in the network When the multicast function is activated displays and otherwise displays Indicates whether the high resolution live streaming function of the device is activated This is a charged function You can only use it after purchasing the License and activating it Once this function is activated the device HD Live Streaming can live stream 720p resolution videos This license also increases the Web streaming capacity from 100 to 200 simultaneous unicast connections When the high resolution live streaming function is activated displays and otherwise displays Max Recording Ports You may enter the obtained activation key in the Activation Key text box of the page and click Update to activate Polycom RSS 4000 system or charged functions Click Polycom Resource Center link to enter the Polycom Resource Center and obtain the activation key UI Customization 4 52 Polycom RSS 4000 system IVR information Web Management interface Logo endpoint interface language background picture system name and login banner can be customized to meet your organization needs Click Admin gt UI Customization in the menu bar at the top of the page to enter the UI Customization page IVR Customization Polycom RSS 4000 provides Interactive Voice Response
101. rm restoration and click OK Click Back button to go back to the setting box 6 Remove the USB storage device before the system restarts to complete restoration System Recovery The system will enter rescue mode automatically when it fails to reboot For information about the rescue mode refer to the Using the Rescue Mode of RSS 4000guide provided with the system 4 56 Polycom Inc TV User Interface Operation In addition to Web interface the Polycom RSS 4000 also provides TV UI for end users to perform the most commonly used recording and playback operations through the remote control The TV UI User Interface from Polycom RSS 4000 system will display on the screen after an endpoint dials the Polycom RSS 4000 and sets up a connection successfully Introduction to Main Menu Page Polycom Inc After the endpoint sets up connection with the Polycom RSS 4000 system it enters the TV UI menu page where common recording and playback options are provided as shown below If the Recording Immediately function has been enabled in the VRR used by the endpoint for dialing the endpoint enters Recording page directly When the recording is stopped or cancelled the endpoint returns back to the main menu page s RSS 4000 Main Menu 2 View VRR Archives 3 View All Archives Press the far end button to control this menu Figure 5 1 TV UI Main Menu in Polycom RSS 4000 System You can control the Polycom
102. rt Recording from the Web UI in Starting a Recording Web View Sessions Shows the real time session information of video on demand via the Web The table below provides parameters descriptions Table 4 32 Parameters Description for Web View Sessions Client IP address of the client computer which is playing the The port used for playing the video The name of the video which is being played Bandwidth The bandwidth of the video which is being played Type Shows the type for the video which is being played archive yp or live streaming System Alerts Shows the system alert information When there is a system alert a floating message may also appear at the right bottom of the page Web Connections Shows information about all users connected to the Polycom RSS 4000 Web interface including their ID roles connecting time and IP addresses and counts login users by roles so that administrators can easily determine 4 30 Polycom Inc Polycom Inc Charpter 4 Administrator Configuration login statuses for current users Click the corresponding 3 of a user to disconnect it System Information Displays following system basic information e System name e The current version of the software running on the system e The hardware version of the system e The address and speed duplex modes for LAN ports e The maximum number of recording ports and live streaming ports supported by the system e The maximum
103. rv but your router does not support this standard IP packets queue on the same communication links with data packets This non prioritized queueing greatly increases the latency and jitters in their delivery and can negatively impact performance Precedence Select this option when the network router uses Precedence for priority encoding or when you are not sure which method is used by the router Precedence should be matched with None in the Tos field The value range is 0 5 If this option is selected enter values in the Audio and Video fields The value range is 0 5 Note Precedence is the default mode as it is capable of providing priority services to all types of routers and is currently the most common mechanism Specify the priority for audio and video IP packets The recommended priority is 4 for audio and video to Audio Video ensure that the packet delay for both is the same that audio and video packets are synchronized and to ensure lip and audio synchronization lip sync 4 20 Polycom Inc Charpter 4 Administrator Configuration Select the Type of Service ToS that defines optimization tagging for routing the conference audio and video packets Delay The recommended default for video conferencing prioritized audio and video packets tagged with this definition are delivered with minimal delay None No optimization definition is applied This is a compatibility mode in which routing is based on
104. s the user s full name Password Specifies the login password i Specifies the confirm password which must be identical to Confirm Password the login password Specifies the user role Administrator Auditor or User Different roles determine the user operation permissions after logging in to pages Description Specifies additional related information To import an AD user 1 Click User gt Users in the menu bar at the top of the page 2 Click Import AD User in the ACTIONS area on the left side of Users page This button displays only when the system has been successfully configured with AD server 3 On the Import AD User page select a user from the list and then click OK You can click the f button on that page to refresh the list or enter username in the text box to start a search The standard Windows keyboard operations are supported so you can add multiple users at a time As a new user is added the system automatically creates a VRR owned by that user and it can be viewed by entering the VRR gt VRRs Page 4 24 Polycom Inc Charpter 4 Administrator Configuration Managing Users Groups Polycom Inc Administrator can modify local user information and password or delete user For an AD user the administrator can only edit user status or delete that user To modify user information 1 Click User gt Users in the menu bar at the top of the page 2 Select the user entry to be modified in the user
105. s to take effect If you need to completely restore the system please refer to Restoring Factory Default Configuration Clean Activation Key Type cleankey after the prompt to remove the existing activation key This command is used to deactivate the RSS 4000 system The system will show the prompt message Are you sure Type Y to proceed or type N to cancel Telnet Setting Type telnet on off after the prompt to turn on off the telnet session For example enter telnet on to enable telnet function The default setting is telnet on If telnet off is entered to disable the telnet function of the Polycom RSS 4000 user can only use the serial port to perform above system setting tasks The default telnet port is 23 which cannot be modified The password and command operations for remote telnet login are identical to those for serial port login Password Modification Type set telnet password after the prompt to modify the login password for the Command Setting page This command is only used to change the login password for the telnet session and serial interface It does not impact the Web UI password Polycom Inc Polycom Inc Chapter 6 Appendix A Telnet Terminal Commands set telnet password enter new password m DTMF Type dtmf on off after the prompt to enable or disable the system to respond to DTMF requests from the remote control For example en
106. sed for network communication including system IP address DNS server NAT server and speed duplex modes for LAN ports Polycom Inc Charpter 4 Administrator Configuration To configure the IP settings 1 Click System Config gt IP Setting in the menu bar at the top of the page 2 On the IP Setting page configure the following parameters Table 4 21 Signaling Network Parameters Description Obtain an IP Address Specifies the system to obtain an IPv4 automatically Automatically DHCP Note Obtaining an IP Address Automatically is not recommended For best results the system should be configured with a static IP address Using the following IP Specifies the system to use a static IPv4 address You Address need to manually enter the IP address and subnet mask Enable IPv6 Specifies whether to enable IPv6 function Obtain an IP Address Specifies whether to obtain the IPv6 address automatically Automatically IPv6 using Stateless Address Auto configuration SLAAC Using the following IP Specifies whether to configure a static IPv6 address Address IPv6 manually You need to enter the link local address site local address and global address Enable ICMP V6 DAD Specifies whether to enable the Duplicate Address Detection DAD to ensure the IPv6 address set to the system is unique in the local network Enable ICMP Echo Specifies whether to enable the system to respond to an ICMP echo request Ping sent from other devic
107. st and adds newly generated log files Download Downloads the selected log file ial Togas Downloads all the log files generated today Removes the selected log file archive Only users with the Auditor role can delete archives and only archives that have been downloaded can be deleted Delete Archived Logs Displays the Download History list for the selected log file stow Download archive showing who downloaded the archive and when History This command is only available if the selected archive has Polycom Inc Charpter 4 Administrator Configuration es ES i asd been downloaded To download log files 1 In the Log list select the log to be saved 2 Click Download in the ACTIONS area on the left side of the page 3 Inthe Save Files dialog box select the file save path and then click Save To view the log file contents 1 Browse to the directory containing the retrieved log files 2 Use any text editor for example Notepad or Textpad to open the log files Log Setting The Log Setting page lets you change the system logging level configure the warning limit and enable the remote logging To configure the log settings 1 Click Admin gt Log Setting in the menu bar at the top of the page 2 Configure the following parameters in the Log Setting page Table 4 34 Log Setting Parameters Description Specifies the system logging level which decides to what level system events should be written into
108. st install a certificate authority s certificate if you don t obtain a certificate chain that includes a signed certificate for the Polycom RSS 4000 system your certificate authority s public certificate and any intermediate certificates The certificate must be either a single X 509 certificate or a PKCS 7 certificate chain If it is ASCII text it s in PEM format and starts with the text BEGIN CERTIFICATE If it is a file it can be either PEM or DER encoded To install a certificate for a trusted root CA 1 Click System Config gt Certificate Management in the menu bar at the top of the page The installed certificates are listed The system is configured to use a self signed certificate by default 2 If you are using a certificate authority that is not listed obtain a copy of your certificate authority s public certificate In the Actions list select Install Certificates In the Install Certificates dialog box do one of the following Click Upload certificate to browse to the file or enter the path and file name Copy the certificate text and then click Paste certificate to paste it into the text box 5 Click OK If the certificate can be verified the system installs it Creating a Certificate Signing Request This procedure creates a certificate signing request CSR that you can Polycom Inc Charpter 4 Administrator Configuration submit to your chosen certificate authority
109. st page To configure multicast parameters 1 Click System Config gt Multicast Setting in the menu bar at the top of the page 2 On the Multicast Setting page configure the following parameters Table 4 20 Description of Multicast Setting Parameters If this option is selected when there is a live streaming Auto Multicast for Live started the system will also multicast the live video Streaming automatically at the same time Specifies the initial IP address of the multicast address pool The system will use 20 consecutive addresses starting with this address to perform the multicast Make sure the address pool entered is within the range of 233 0 0 0 to 238 255 255 236 Multicast IP Pool Starting Address Specifies the multicast port All multicast video streams Multi Por ulticast Port use the same port as set here Multicast Operation For how to start and stop the multicast and how to view multicast videos see Ordinary User Configuration in Chapter Multicast of an Archive or a Live Streaming Video While multicast operations are roughly the same for the administrator and ordinary users the difference is that the administrator can stop all ongoing multicasts and ordinary users can only stop the multicasts which they have started Network Service IP Setting 4 16 Polycom RSS 4000 system supports both IPv4 and IPv6 network communications On the IP Setting page you can configure parameters to be u
110. started activate the device according to Steps 3 to 6 described in the section To change IP address via the Web interface Points to note 4 The same steps are also applicable for a Telnet connection Only one console Telnet or RS232 at a time can be connected Optional Installing Multicast Controls When you activate the device and subsequently connect to the system s web management interface for the first time you will be prompted that a Polycom RSS 4000 multicast add in is required at the top of the browser Make sure you use the Internet Explorer browser If you have already purchased the multicast license please install the controls according to the prompt on the screen Only after this installation can your computer receive multicast videos sent by Polycom RSS 4000 system If you use an IE7 0 or IE8 0 browser please first confirm the Security Mode option Tools gt Internet Options gt Security is disabled before installing the controls to ensure successful installation and normal use of the multicast function If you use the Windows 7 operation system you must log in to the system as an administrator to be able to install the controls Optional Configuring the Gatekeeper Settings If a gatekeeper is configured on your network register the Polycom RSS 4000 to the gatekeeper to simplify calling To register the system to the gatekeeper 1 Click System Config gt Signaling Setting gt H 323 i
111. t Displays dual stream in a large split screen in a single window Single window no content Only displays people images without content Single window video content switch Alternately displays people and content in a single window When content is sent the window displays content video When no content is sent the window displays people images Specifies whether to convert files into MP3 audio format after recording If this option is enabled the MP3 file icon appears in the archives in the list of format conversions after the recording ends This option is often required to be enabled when recording an audio only call Note Polycom RSS 4000 does not support G 728AB or Siren 14 32K Generate an MP3 audio file Specifies whether to enable the Lost Packet Recovery LPR capability LPR can effectively improve the decreased video quality caused by network packet loss This option takes effect only when the peer device enables LPR capability as well Lost Packet Recovery LPR Specifies whether to enable the H 264 High Profile capability H 264 high profile requires a much lower bandwidth than the traditional compression algorithms to achieve the high H 264 High Profile definition video which dramatically reduces the use of network resources This option takes effect only when the peer device enables the H 264 High Profile capability as well Note H 264 High Profile is available only in H 323 calls Specifies w
112. t Users in the menu bar at the top of the page to enter Users page Users page displays a list of defined users in the current system and associated summary information Table 4 26 Description for User List Information User ID used for Web login Full Name User full name User domain LOCAL indicates that the user is a local user Domain P created in the system User roles Administrator Auditor or User Different roles determine the user operation permissions after logging in to pages 4 22 Polycom Inc Charpter 4 Administrator Configuration A user can have four different statuses Active User status is active User can log in to the system Disable User status is disabled User cannot log in to the system Locked User status is locked User cannot log in to the system If a user failed to login for a set condition that user is locked by the system automatically And the user cannot log in to the system until lock has timed out or the administrator has changed the status to Active manually For more information see Ping You can use Ping to verify that the Polycom RSS 4000 system can communicate with another node in the network To run Ping on the Polycom RSS 4000 system 1 Click System Config gt Security Setting gt Ping Status Enter an IP address or host name and click Ping Security Policy Inactive User status is inactive User cannot log in to the system If a user does not log in
113. tee estates rettet 4 54 Restartand SUELO sO SHH oe aoe men 4 55 iii Polycom RSS 4000 User Guide Restoring Factory Default Configuration teenete 4 55 System Recovery etetett etttrtttttererettet tetette 4 56 TV User Interface Operation sessssseeeseeseseseeeeseesesseseeseseseeseseeeeseseesesse 5 1 Introduction to Main Menu Page eeen eeeeeeeeeeetetetee 5 1 Start Recording eteeeeeeeeeeeeeeteeetn tetette tentent t 5 3 Viewing Archives e eeeeeteeeeeteeereetetrtetteterernirererett 5 4 Appendix A Telnet Terminal Commiands s eeseseeeeeeeseeeereeees 6 1 HyperTerminal Parameters eee eee eee er eee 6 1 Login sereeccestteeeeeeeeeeeeeseeeeeereseeeeteeeeseeeseseesestenesiesenes 6 1 Command introductione eoeeaste ieee ersin e anki e a aki 6 2 Appendix B Regulatory a ETO E E 7 1 iv Polycom Inc Polycom RSS 4000 Introduction Overview Polycom Inc The Polycom RSS 4000 Recording and Streaming Server is a web server that enables you to easily perform recording live streaming stream media processing and multimedia archiving Polycom RSS 4000 system supports the recording of single point multipoint and multipoint video conferences including H 239 data contents It can record and archive up to 1080P and live stream to the network audience at a quality of up to 720P The Polycom RSS 4000 provides the following features Supports recording of up to 15 concurrent video conferences as well as ful
114. tems can only connect to the Polycom RSS 4000 system only if they present a client certificate issued by a CA that the system trusts Enable the client certificate validation only if your environment meets the following conditions e Your network have implemented a complete public key infrastructure PKI system including a CA server client software and optionally hardware tokens or smartcards and the appropriate operational procedures e The CA s public certificate is installed in the Polycom RSS 4000 system so that it trusts the CA All authorized users systems including yours have a client certificate signed by the CA that authenticates them to the Polycom RSS 4000 system To enable the client certificate validation 1 Click System Config gt Client Certificate in the menu bar at the top of the page 2 Select the Enable web client certificate validation option 3 Click Update The system restarts to apply your changes Maximum Security Mode Polycom Inc The Polycom RSS 4000 system can be configured to work in maximum security mode for meeting high security environment requirements for example government or military environment requirements In this mode a SSL TLS certificate is installed on the system ensuring secure communications across the network When running in maximum security mode the system has the following restrictions or behavior changes for secure protection Chapt
115. ter dtmf on to enable the DTMF response File System Type fscheck on off after the prompt to enable or disable the file system checking during the system startup For example enter fscheck on to enable the file system checking Ping Enter ping lt ip gt n lt count gt w lt time gt l lt size gt after the prompt to check the network connection status Table 6 48 Parameters Description po IP address of the destination host Packet sending times defaulted to 10 Waiting time defaulted to 1000 ms Size of the sent packet defaulted to 32 bytes Example Send the host whose IP address is 172 21 100 111 a Ping packet with the size of 1500 bytes for five times cyclically The wait time is 1000 ms ping 172 21 106 111 n5 wi 11508 Pinging 172 21 16 111 with 1506 bytes loop 5 times wait 1060 ms 1526 bytes from 172 21 166 111 1526 bytes from 172 21 160 111 1526 bytes from 172 21 1606 111 1526 bytes from 172 21 166 111 1526 bytes from 172 21 166 111 seq 1 tt1 127 delay ims seq 2 tt1 127 delay 2ms seq 3 tt1 127 delay 2ms seq 4 ttl 127 delay 2ms seq 5 tt1 127 delay ims send 5 packets receive 5 packets lost gt packets time is 58 5ms bandwidth is 12 ikbps 6 5 Chapter 6 Appendix A Telnet Terminal Commands 6 6 Network Setting Enter the following commands after the prompt to set network configurations set lanl lan2 ip dhcp st
116. the Logger Level rss_admin log file Debug logs all messages Error logs the fewest number of messages Specifies the percentage of log file capacity used at which Log Warning Capacity the system displays a warning on the dashboard Specifies whether to integrate the system with a syslog server for log collection and management When a syslog sever is configured the system forwards its log messages to the server automatically Enable SysLog Hard Disk Warning Administrators can set the system to display warning information once the free hard disk space reaches a certain threshold To set a hard disk warning threshold Polycom Inc 4 33 Chapter 4 Administrator Configuration 1 Click Admin gt Disk Warning in the menu bar at the top of the page 2 On the Hard Disk Warning page set a disk space threshold You can set a value in the range of 1 50G The system will send an Email message to the administrator once the free hard disk space equals this threshold System Security Ports The port on Port page used to set firewall to allow H 323 and SIP calls To configure the port 1 Click System Config gt Security Setting gt Ports in the menu bar at the top of the page 2 Configure the following parameters on the Ports page Table 4 35 Port Parameters Description Specifies whether to define the TCP and UDP ports Leave this check box clear if you are defining a Network Service for local calls that does not requir
117. the AES encryption for all H 328 calls including video and audio only calls This option requires the device to connect the system with AES enabled otherwise the connection cannot be set up Required For Video Calls enables the AES encryption for all H 323 video calls This option requires the device to connect the system with AES enabled otherwise the connection cannot be set up When Available enables the AES encryption for H 323 connections when the peer device enables the AES option and vice versa Note AES encryption is available only in H 323 calls You need to choose When Available for setting up SIP connections successfully Polycom Inc Archives Charpter 4 Administrator Configuration Support AES Specifies whether to enable the 256 bit key for AES encryption 256 Bits key for If not selected the AES uses 128 bit key for encryption by encryption default The administrator can view and modify all recorded files currently archived by the system through the Web ULI and delete and re transcode archives For operation descriptions of viewing playing back and downloading archives as well as modifying properties of archives see Ordinary User Configuration in Chapter Archives Re transcoding Archives For archives which have already been saved in the page the administrator can re transcode them The re transcoding can be performed in accordance with the current parameters of VRRs used by the archives R
118. the menu bar at the top of the page 2 Select the group entry to be deleted in the group list 3 Inthe ACTIONS area on the left side of the page click Edit or Delete to modify or delete the group Service Setting Active Directory Polycom RSS 4000 supports integration with an Active Directory server After integration users in the Active Directory domain can access the Web Management pages of the Polycom RSS 4000 directly as ordinary users without needing to be registered in the Polycom RSS 4000 4 26 Polycom Inc Charpter 4 Administrator Configuration To configure an Active Directory server 1 Click System Config gt Security Setting gt Active Directory in the menu bar at the top of the page 2 Configure the following parameters on the Active Directory page Table 4 28 Active Directory Parameters Description Defines whether to integrate the Polycom RSS 4000 with an Active Directory server Once this option is enabled you can configure specific parameters Integrate with Active Directory Server Sets the IP address or domain name of the Active Directory server to be integrated Active Directory Server Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Setting Sets the user name that will be used by the Polycom RSS 4000 to access resources on the Active Directory server Sets the user password t
119. the minimum number of uppercase characters required for a valid password Default 0 normal mode 2 MSM mode Specifies the minimum number of lowercase characters required for a valid password Default 0 normal mode 2 MSM mode Specifies the minimum number of numbers required for a valid password Default 0 normal mode 2 MSM mode Specifies the minimum number of special characters required for a valid password Supported characters include the Polycom Inc Charpter 4 Administrator Configuration characters displayed in the Special Characters Set field Default 0 normal mode 2 MSM mode PIN Specifies the number of failed PIN inputs Management Failed PIN Lockout allowed before the system forces the user Threshold account to log out Default 0 normal mode 3 MSM mode Minimum PIN States the minimum number of characters Length required for a PIN code Maximum PIN States the maximum number of characters Length required for a PIN code The value 0 indicates no limitation to this option 3 Click Update to apply settings Certificate Management X 509 certificates are a security technology that assists networked computers in determining whether to trust each other The Polycom RSS 4000 system supports using X 509 certificates version 3 or eariler for authenticating the network connections Once a certificate is purchased and installed in the Polycom RSS 4000 syste
120. ti byte characters can be used for the file name and the length is 4 20 characters Specifies whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN code to play Enable PIN Code the archive through an endpoint or download the archive from for Playback the web interface After this option is selected you should enter a PIN code consisting of 1 16 digits in PIN Code Note This option does not apply to playback through the Web UI Specifies additional information related to the archive fad If this option is enabled it has a higher priority when this create Priority archive is transcoded Specifies the keywords for archives recorded with the VRR Keywords can be used to search archives easily and quickly in Key Words Archives list Media gt Archives You can enter several related words within a length of 128 bytes Specifies the tags for archives recorded with the VRR Tags can be used to search archives easily and quickly in Archives Tags list Media gt Archives You can enter several related words within a length of 128 bytes Polycom Inc 3 7 Chapter 3 Ordinary User Configuration 4 Ifyou want to set a list of users who can view or modify the archive click the Allowed Users Groups tab Two lists display on the page The upper one is a selection list that displays all local users created in the system You can switch to group list by clicking the dropdo
121. timeout setting Table 6 47 Parameters Description ti Defaults to 120 seconds and can be modified to any value in imeou the range of 5 600 seconds Example Set the timeout time to 60 seconds keepalive 60 current keepalive timeout value is 680 seconds R Reboot Device Type reboot after the prompt to restart the system The system will show the prompt message Are you sure Type Y to restart the system or type N to cancel H reboot Are you sure reboot now Y for yes N for nol Reset Password Type reset password after the prompt to restore the administrator user password for Web login to the default password admin The system will show the prompt message Are you sure Type Y to proceed or type N to cancel Restore System Configuration Type reset config after the prompt to restore the following system configurations to the default value e System Config IP Setting System time Recording Setting Security setting Ports and security policy 6 3 Chapter 6 Appendix A Telnet Terminal Commands 6 4 Service Setting Signaling Setting Admin UI Customization System name and default endpoint menu language Disk Warning The system will show the prompt message Are you sure Type Y to proceed or type N to cancel After resetting the system configuration the system must be restarted in order for the new setting
122. ting or clerical errors Information in this document is subject to change without notice Contents Polycom RSS 4000 Introduction s sessessesseseessensesceenseneesenees 1 1 Overview Ton eA eee eee ety ere ee eee errr 1 1 System Hardware Installation e eee eee eee 1 2 General Safety Precautions 11010111 tires 1 2 Unpack the Package teeter ettette iti ttitntis ieee 1 2 Install the System 10011 er treet eetere enerett 1 3 System Indicators 10111 tt eetere rere 13 System Initial Configuration 101011 treet tities 1 4 Preparations before Configuration e 1 4 Modifying the Initial IP Address lt 1 1 1t s1 retirees 15 Optional Installing Multicast Controls 1sssrrer errs 1 8 Optional Configuring the Gatekeeper Settings 070e 1 8 ised Interface foie eens 1 9 Web User Interface tere a eee recteerele eels 1 9 TV Userinterfaga t An nes erasan Eee n E E wentceds 1 9 Working Mode eeeeeeeeeeeereeteretetetttetreetetretettertt te 1 10 Basic Operations eeeeeeeeeereeeeseereeeesseseeeesssreeeeeesrereeeeseereeeseereeeeeseseee 2 1 Introduction to the Web User Interface 7 11t ster eretrttttttttt 2 1 User Permissions oer a E E 2 2 Common Operations e ete eee eetere 2 2 Starting a Recording rr cere etree ttt tees ee ee teieees 2 3 Playing Back Recorded Files 00t e eteen 2 5 Ordinary User Configuration s sssssssessessessessessessensenseensensenseneess 3 1 Personal Settings 011 rr retires iets te ttt te tees ee
123. tteeee este teeteeicees 4 26 Service Setting 0e ee eee ecetet tetetete 4 26 Active Directory eee eeeeeeeeeeeeeeeereninereree tetetete 4 26 Calendar Configuration eee eee eetere 4 27 System Monitoring e e eee eee eetet eteteretet rererere 4 29 Dashboard Aann a o aa E E E E E R RRS 4 29 il A eae S A EEEN 4 32 Log Setting eee ee eeeeeeeeetteetetrttetererneretetetete tenes 4 33 Hard Disk Warning 06eee ee eetet eterettereteretetee tee 4 33 System Security 000e eteerinen erene 4 34 Ports oi Ai a aA SNR ERT E TE E AE EE 4 34 Pingoeeeeeeeeeeeeeteeretetettttetetenereteetetererretttttttt t 4 34 Security Policy eee eee eetere eretet 4 35 Certificate Management eee eee eeeeeretetet netere reet e tee 4 37 Installing the Certificate in the System 06er eetere 4 37 Viewing the Certificate Details e e eee teete 4 40 Removing a Certificate 0ee eee ecetet 4 40 Using OCSP to Obtain Revocation Status 00e ee eee 4 40 Enabling the Client Certificate Validation 00e ee eee 4 41 Maximum Security Mode eee eetere eneretten 4 41 Running the System in Maximum Security Mode 77e 4 42 Way tua Rae PROCTOR A E 4 43 System Management eetere etree 4 45 System Configuration Backup Restore 77 71ssstrrrtrt 4 45 Data Backup Restore 101tt1tcrritisetetetieesteeeeeeeeteteees 4 45 System Upgrade sirsriisricrsrittttetsete teeters tess eeerenicins 4 48 PRGA ia GT aoe eda eee 4 51 TEC pCa Cereal aakanaiaiol Wee ates 4 52 System time lt t1eceeteceteeeee estes estes te tees eee
124. uction to the Web User Interface Run the Web browser on your computer Enter https lt system IP address gt in the address bar and then press Enter to display Web login page of Polycom RSS 4000 system Enter your username and password to log in to the system Default administrator username and password are both admin The Web UI basically consists of the following four parts e Menu bar Provides all the function groups for system configuration You can navigate to specific function configuration pages through these menu items e Group of page controls Enables you to perform controlling operations ona Web page B Displays information about the logged on user and sets the displayed font size for the Web page il Enables you to exit the Web configuration page Locks the Web configuration page When you click this button the system s web page is locked You need to enter the password to unlock it before viewing and performing operations on it e Navigation Operation bar Provides navigation links to a group of related function pages for which some available operation items may be shown Lists Configuration area Shows item lists detailed parameters or configuration items Polycom Inc 2 1 Chapter 2 Basic Operations The Web UI varies based on logged on users permission levels The following figure is a screenshot of the Web UI displayed to a logged on administrator Menu bar POLYCOM 4000 Gr
125. um Password Age Minimum Password Age Reuse Number of Password Allow to contain or reverse User ID Minimum Password Length Minimum Password Changed Chars Maximum Consecutive Repeated Chars Minimum Upper Case Minimum Lower Case Minimum Numeric Characters Minimum Special Characters Specifies how far in advance the system displays a warning that the password will soon expire if a maximum password age is set Specifies the maximum number of days that can pass before the password must be changed Specifies the minimum number of days that must pass before the password can be changed Specifies the number of most recent passwords that cannot be reused For example if set to 2 the last two passwords cannot be reused Specifies whether to allow a valid password to contain the same characters in the same order or reversed as the user name Specifies the minimum number of characters required for a valid password Default 1 normal mode 15 MSM mode Specifies the number of characters that must be different or in a different position in a new password If this is set to 3 123abc can change to 345cde but not to 234bcd Default 0 normal mode 4 MSM mode Specifies the maximum number of consecutive repeated characters in a valid password If this is set to 3 aaai23 isa valid password but aaaa123 is not Default 0 normal mode 2 MSM mode Specifies
126. wn list at the top of the page The following list is the allowed list All user group All_Users and VRR owner are included in the allowed list for archives by default 5 Either double click an item to be allowed in the selection list or click that item and click the Add button to add it to the allowed list The newly added item is shown in the allowed list and the already added Q items are identified by the l icon in the user list To delete an item from the allowed list either double click the item or click the item and click the Remove button To authorize a user to edit check for that user in the allowed list Both add and delete operations support the Windows standard multiple select operation 6 Click OK to complete the setup Quick Code 3 8 A quick code will be generated automatically for every archive after the system completes a recording The recorded videos saved in the system can be played back immediately without accessing the UI by using the remote control to dial the number with the quick code included The quick code is displayed in the Properties page of archives Click Media gt Archives in the Web Management page and then double click an archive You can find the quick code in the pop out page The quick code cannot be changed When using the quick code to play back files the dial in number consists of the system IP address or the E 164 prefix and the quick code in the following format
127. x Setting wizard that appears select Maximum Security Mode and click Next Change the default administrator account and enter the password in the dialog box The administrator account is used for logging in to the management interface The password you enter should consist of Atleast 8 characters Atleast four characters different from the previous password Fewer than two consecutive repeated characters Atleast two uppercase characters two lowercase characters two numeric characters and two special characters amp SPLIT ge coer Pe Click Next Polycom Inc Charpter 4 Administrator Configuration 7 Remove the USB hard disk from the system and then enter YES in the dialog box Click OK The system restarts and enters the maximum security mode Antivirus Protection Polycom Inc Antivirus protection is an optional function that is available only when you run the system in maximum security mode and install the license with the Antivirus option Please contact your supplier to obtain this function Antivirus protection lets you perform the following tasks e Scan all files uploaded to the system and block files in which infection is detected e Schedule virus scans through the system and generate reports on the risk level found e Automatically upgrade virus DAT files from a specified internal directory or manually upload signature files Scanning You can enable two types of
128. y settings Changing System Name The system name displays on the endpoint or MCU device when they are connected to the Polycom RSS 4000 system To change the system name 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Enter your system name in the System Name text box on the UI Customization page and click Apply 3 Click Reboot Now in the popup message box to restart the system and apply settings Customizing the Login Banner A login banner is a message that appears when users attempt to access the system They must acknowledge the message before they can log in To customize the login banner 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 From the ACTION area in the left click Login Banner Setting 3 Select Enable Login Banner and customize the text font character style paragraph alignment and bullet items of the banner message To cancel all customized changes and restore the system default banner settings click Restore Default 4 Click OK to save changes Setting accurate system time ensures the correct display of time information such as recording and backup time The built in clock of the system can also be synchronized with a network time server To set the system time 1 Click System Config gt System Time in the menu bar at the top of the page 2 Configure the following parameters in the System Time page Polycom Inc Charpter 4 Admin
129. you need to close the browser and reopen it to see the new configuration Customizing Endpoint Menu After you dialed and established connection to the Polycom RSS 4000 from the endpoint you can see a menu interface from the Polycom RSS 4000 see TV User Interface Operation You can customize the default background picture and displayed language of the endpoint menu interface RSS system provides seven languages The default language is English To customize the background picture of the endpoint menu 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Inthe Endpoint Menu Background area on the UI Customization page click the correct Open button according to screen width height ratios of participants endpoint displays and select the picture to be uploaded The picture must meet the following requirements 4 3 You are required to upload pictures in the bmp format with 704 576 pixels 16 9 You are required to upload pictures in the bmp format with 1024 576 pixels 3 Click Upload to upload the picture 4 53 Chapter 4 Administrator Configuration System time To change the default endpoint menu language 1 Click Admin gt UI Customization in the menu bar at the top of the page 2 Selecta default endpoint language in the Default Endpoint Menu Language area on the UI Customization page and click Apply 3 Confirm to restart the system in the popup System Reboot box to appl

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