"user manual"
Contents
1. Wash fiat Performance Advanced Setup Tuning Features I 1 i i2 I I i y Advanced Features Diagnostic Code Data Logging y y Read DTCs Clear DTCs Log by Speed lo Advanced AER ae as ra istance a ee Diagnostics Display DTC s Reads amp displays DTC s Diagnostic Trouble Codes from connected vehicle This feature is for live vehicle diagnostics an active vehicle connection to tuner is required Vehicle DTC s if present will be displayed along with a full text description when available Clear DTC s Clears current DTC s Diagnostic Trouble Codes from connected vehicle This feature is for live vehicle diagnostics an active vehicle connection to tuner is required Vehicle DTC s if present will be cleared If DTC s reoccur this could indicate a vehicle malfunction or problem condition Data Logging Visit www superchips com for additional updates containing Data Acquisition Please visit us to ensure your product is always up to date with the latest amp greatest Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 18 of 24 Form0163G 2815 09 02 08 Superchips Inc Section B F A Q Frequently Asked Questions A Measuring my tire in order to adjust my Tire Size settin2. Towing Tuning Levels require that you use at least 91 octane fuel Using a lower octane fuel with the Performance or Towing tuning level or towing with the 87 Octane tuning level may cause pinging that can be harmful to your vehicle Do not tow when the 87 Octane or Mileage XS SAVE tuning level is selected About Maximum Trailer Weight The original manufacturer of your vehicle has specified a Maximum Trailer Weight for your vehicle It may be found in your vehicle owner s manual This Superchips product is designed to increase your engine power and performance It does not change the engine suspension or drive train characteristics that limit the maximum trailer weight your vehicle is designed to tow Towing trailer weights above the maximum trailer weight specified by the vehicle manufacturer may cause transmission or other damage If you wish to tow greater than the maximum trailer weight for your vehicle modifications to your vehicle may need to be made Consult your performance auto mechanic for the proper vehicle modifications Damage caused by towing weights greater than the maximum trailer weight specified for your vehicle shall not be the responsibility of Superchips Inc Important Note Regarding Storage of Your Md amp ifid if Tuner It is not recommended to store your FlashPag Tuner in your vehicle in extreme heat direct sunlight or extreme cold temperatures near or below freezing
3. Display Options Displays current settings user has selected from Change Setup Options This feature is for display only to make changes see Performance Tuning Change Setup Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 16 of 24 Form 0163G 2815 09 02 08 Section A Overview of ABAMI Superchips Inc Va Shi fiat Main Menu Wa Sh fia Performance Advanced Setup Tuning Features v Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle Yy Program Vehicle Program Vehicle Program Vehicle Programs vehicle based on Change Setup Power Level and Options This feature is for live vehicle programming an active vehicle connection to tuner is required Superchips optimum tuning will be installed without modification unless the user changes settings in Power Level Options Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 17 of 24 Form0163G 2815 09 02 08 Superchips Inc Section A Overview of S Hi VAG TA Main Menu
4. 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Automatic Transmission User Options Page 14 of 24 Form 0163G 2815 09 02 08 Superchips Inc Section A Overview of A S Hi Shift Point 1 2 Full Throttle Y Full Throttle Shift Point 2 3 Full Throttle Shift Point 3 4 y Full Throttle Shift Pressure 1 are Y Full Throttle Shift Pressure PE R Y Full Throttle Shift Pressure 3 4 Stock Superchips Increase 50 500 RPM Increase 0 5 5 MPH Stock Superchips Increase 50 500 RPM Increase 0 7 7 5 MPH Stock Superchips Increase 50 500 RPM Increase 1 0 10 MPH stock Superchips Increase 2 20PSI Options General User Options NOTE Stock 3 42 3 73 Axle Gear 4 10 4 56 4 88 Ratio Selection 26 00 38 00 Tire Height 0 25 Increments Selection Stock Electric Superchips Cooling Fan 180 F Settings i Engine Rev A E Superchips Vehicle Speed Limiter Stock Settings Superchips Most automatic transmissions are supported and tuned except Allison amp 6 Speed Transmissions Allison amp 6 Speed equipped vehicles benefit from engine tuning only Full Throttle is also known as WOT Wide Open T
5. Long Does the Coverage Last This warranty lasts for one 1 year from the date of purchase Coverage terminates if you sell or otherwise transfer ownership of the Product What will Superchips Do Superchips will repair or replace the defective or malfunctioning Product or any defective or malfunctioning part thereof at no charge This warranty covers parts and labor only Superchips will reimburse you for all reasonable shipping charges within the first thirty 80 days of purchase What Does This Warranty Not Cover This warranty does not cover any problem that is caused by abuse misuse acts of God or improper installation or repair by non Superchips personnel This warranty does not cover Products purchased used nor does it apply to Products purchased from auctions or entities that are not Superchips authorized dealers This warranty does not cover damage to your vehicle Use of the Product to change the performance characteristics of your vehicle could invalidate the warranty provided by the vehicle manufacturer Consult your vehicle warranty before using the Product on your vehicle SUPERCHIPS SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL SPECIAL OR INCIDENTAL DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How Do You Get Service If something goes wrong with your Product during the warranty period use the following procedur
6. Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 23 of 24 Form 0163G 2815 09 02 08 Superchips Inc Recovery Procedure In the event of a status message during a programming sequence the FLASHPAQ Tuner will attempt to recover the vehicle to the original stock program It is necessary to carefully follow the screen prompts possibly requiring multiple Ignition OFF and Ignition ON sequences to correctly return the vehicle to stock settings Status Notification When recovery is completed your vehicle is returned to factory stock You are now able to start your vehicle normally You may now attempt to use the FLASHPAQ Tuner to program your vehicle again or to program another vehicle the tuner is now reset and not locked to a vehicle Follow the on screen prompts In the event that recovery is unsuccesstul or for any reason the FLASHPAQ Tuner fails to complete its programming cycle a Status message will be displayed on the unit Please make note of the message displayed and contact Superchips Customer care center Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 24 of 24 Form 0163G 2815 09 02 08 Superchips Inc If it is necessary to return your HASHIM Tuner to Superchips please take a moment to copy and fill out
7. Section A Overview of A S Hi Va fh fai Main Menu Superchips Inc Vv Wah fay Performance Advanced Setup Tuning Features l y Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle l l A Change Setup v Y y ji fi Select Select select Select select Select ICE GSS Performance Towin 87 Octane POES W Stock SAVE g Options i i y i Change Setup Power Level Options p See Next Page MileageXS SAVE Selects Superchips optimum economy tuning 87 octane is recommended Towing is not allowed with this tuning Performance Selects Superchips optimum performance tuning for engine amp transmission You must use at least 91 octane with this tuning Towing Selects Superchips optimum towing tuning for engine amp transmission You must use at least 91 octane with this tuning 87 Octane Selects Superchips 87 octane performance tuning for engine amp transmission Towing is not allowed with this tuning Stock w Options Selects factory stock tuning while allowing user option changes Stock Selects factory stock tuning for engine transmission and user options Change Setup Options See Next Page Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585
8. Set Contrast 3 Press DOWN UP amp SAVE adjusts screen Contrast to increase or decrease text graphics darkness From the FLASHPAQ Setup Screen Set screen Backlight 1 Press ENTER after selection of Set Backlight 2 Press DOWN UP amp SAVE adjusts screen Backlight to increase or decrease screen brightness 3 Press EXIT returns to Flashpag opening screen Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 8 of 24 Form 0163G 2815 09 02 08 Superchips Inc Section A Overview of A S Hi 5 Quick Start Program my vehicle with Superchios NOW Please follow the steps below to program your vehicle From the opening screen Press NEXT to scroll as needed 1 Press ENTER after selection of Performance Tuning 2 Press ENTER after selection of Read Vehicle 3 Press ENTER after selection of Read Stock 4 Follow ON SCREEN Prompts including Vehicle Ignition ON requests DO NOT START VEHICLE Most 1996 2003 Most 2003 2008 Run On starter Starter Acc Lock Off 6 Ignition Key Positions Ignition Key Positions 1 Press OK when the ignition on Reading will start 2 Press OK when prompted Stock Files are Saved 3 Press EXIT returns you to previous screen 4 Press ENTER after selection of Change Setup 5 Press SAVE selects the highlighted
9. program your vehicle From the opening screen Press NEXT to scroll as needed 1 Press ENTER after selection of Performance Tuning 2 Press ENTER after selection of Change Setup 3 Press SAVE after selection of Stock w Options 4 Press ENTER after selection of Program Vehicle 5 Press YES to program vehicle with Stock file 6 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE Most 1996 2003 Most 2003 2008 Run On Lock Off otarter Starter lgnition Key Positions Ignition Key Positions Upon completion remove cable from vehicle as instructed on screen Your vehicle s program is now returned to factory stock You ma now start your vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 11 of 24 Form 0163G 2815 09 02 08 Superchips Inc Section A Overview of A S Hi 8 Understanding the Menu Screens Va Fh fay Main Menu Vv Va Sh fa Performance Setup Tuning Cee a a foshpan Setup Set Screen ApoU Contrast cena lays Adjust irmware Contrast Database i 0 100 Serial Page 12 of 24 Form 0163G 2815 09 02 08 Section A Overview of AOAMIEI Wa Sha Main Menu Superchips Inc Advanced Featu
10. this form The following information will be necessary to process your request Check list L Complete this form and have it available when you contact Superchips L Contact Superchips Customer care center 407 585 7000 to obtain an RA number L An RA number must be issued enter the RA number on the bottom of this form L Attach a photocopy of your purchase receipt to this form L Attach this form to the product being returned to Superchips Name Street Address __ City State Zip Home Phone _ _ Other phone Place of purchase _ Date of Purchase _ _ _ Z Z If in Needs U p date Vehicle Year _____ Vehicle Make ss Mode or there is a Status Vehicle Model ___ lt o lt Message Please List VIN Number __ File Status 1 File Status 2 File Status 3 Transmission E Automatic E Manual Tuner model Serial number on back of flashpoai Tuner E mail address _ RA Number Prior to returning any product to Superchips you must obtain an RA number please contact Superchips customer care center at 407 585 7000 Please attach a photocopy of sales receipt here Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Wwww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc
11. tuning file 6 Press NO to answer Adjust User Options You will be returned to the Performance Tuning screen 7 Press ENTER after selection of Program Vehicle 8 Press YES to confirm the tuning file 9 Press YES to Install the tuning file 10 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE Upon completion remove cable from vehicle as instructed on screen Your vehicle is now programmed with Superchips tuning You may now start your vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Wwww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 9 of 24 Form 0163G 2815 09 02 08 Superchips Inc Section A Overview of S Hi 6 Quick Start Program my vehicle with User Options NOW Please follow the steps below to program your vehicle From the opening screen Press NEXT to scroll as needed Press Plus Minus to adjust settings 1 Press ENTER after selection of Performance Tuning 2 Press ENTER after selection of Read Vehicle 3 Press ENTER after selection of Read Stock 4 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE 5 Press OK when the ignition on Reading will start 6 Press OK when prompted Stock Files are Saved 7 Press EXIT returns you to Performance Tuning screen 1 Press ENTER after sel
12. Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 2 of 24 Form0163G 2815 09 02 08 Table of Contents Product Information Table of Contents Superchips Warranty amp Return Policy Dealership Reprogramming Vehicle Preparation Section A Overview of FLASHPAQ Hardware Overview Connecting Flashpag to my vehicle Open Screen Overview Quick Start Flashpag Setup amp Info Part number Firmware Database Serial Number Set Screen Contrast Set Screen Backlight Quick Start Program NOW Program my vehicle with Superchips Program my vehicle with User Options Program my vehicle to factory stock Menu Layout FLASHPAQ FLASHPAQ Hardware Setup amp Info Menu Layout Performance Tuning Read Vehicle Change Setup View Settings Program Vehicle Menu Layout Advanced Features Data Logging Section B Frequently Asked Questions F A Q Frequently Asked Questions Recovery Procedure Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchips Inc Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 6 Page 7 Page 7 Page 7 Page 8 Page 9 Page 11 Page 12 Page 13 Page 14 Page 16 Page 17 Page 18 Page 18 Page 23 Superchip amp Superchips are registered trademarks of Superchips Inc Page 3 of 24 Form 0163G 2815 09 02 08 Superchips Inc R
13. Ignition is ON DO NOT START VEHICLE Retry again It is possible that your vehicle s battery charge is low please check and correct if necessary If it still fails then contact Superchips The FLASHPAQ Tuner will need to be returned to Superchips M The FLASHPAQ Tuner did not program same number of files as saved This is normal The FLASHPAQ Tuner communicates with all the necessary modules on the vehicle to gain the information needed to correctly operate It may be necessary to save additional files that are not programmed to allow for correct tuning N My friend s truck has the same engine but programs or reads at different speeds Each vehicle configuration has been optimized to the fastest and safest method of operation Your friend s truck may have different types of vehicle computers in his truck which may require more or less time to do certain operations O Why do similar vehicle types have different numbers of files Even similar vehicles can have different configurations and quantities of computers The FLASHPAQ Tuner communicates with all the necessary computer modules in the vehicle to gain the information needed to operate correctly P My friend s truck has the same engine but is tuned differently why Each vehicle configuration has been optimized for the best tuning Your friend s truck may have different types of vehicle computers thus requiring different tuning Superchips Inc 1790 East Airport Blvd
14. Page 1 of 24 Form0163G 2815 09 02 08 Superchips Inc Superchips Model 2815 Mozia Tuner 1996 2008 GM GMC Chevrolet Cadillac Hummer 1 2 3 4 amp 1 Ton Trucks amp SUV Series V8 Gas Motors 2006 GM GMC Chevrolet Trucks V6 4 3L Vehicle Programming Instructions PLEASE READ THIS ENTIRE INSTRUCTION SHEET BEFORE YOU PROCEED Thank you for choosing Superchips new FLASHPAQ Tuner a state of the art high powered tuning and data acquisition tool We listened to our customers and created this product from your requests The new FLASHPAQ Tuner includes the following features Internet Updateable Supports web updates Built In DTC Definitions No lookup manual needed Built In Help Screens Reduces needs for user manual USB Communications Connects to any PC with USB Multiple Tuning Levels User Selectable Tuning Types Increased User Options Allow user more control Ergonomically Designed Case Fits well in hand Large SoftKey Buttons Easy operation Permanently mounted cable No assembly required 300 Bigger Screen Includes graphics support BackLight Screen Easy to view day or night Your 2815 FLASHPAQ tuner is setup specifically for 1996 2008 GM vehicle applications It is comprised of all the past tuning expertise that previously went into our 2714 2715 amp 2716 Max Microtuner product lines and now includes cutting edge technology all rolled up into the 2815 Flashpag The 2815 FLASHPAQ houses
15. These conditions can cause malfunction or damage to the FlashPag Tuner not covered by the Superchips Inc warranty Your Vehicle s STOCK Program The FLASHPAQ Tuner stores a copy of your vehicle s original stock computer program To begin your vehicle s computer must contain the manufacturer s STOCK factory program If you have used a programmer from another aftermarket company you must use their product to return your computer back to STOCK condition before proceeding If you have an aftermarket performance enhancing electronic device installed it must be removed prior to using the Superchips FLASHPAQ Tuner Your Vehicle and Service Centers This product is intended for use on unmodified stock engines and stock transmissions If you need to return your vehicle to a service center restore the vehicle s program to its STOCK program The service center might reprogram your vehicle with an updated STOCK program without your knowledge If your vehicle has not been returned to its STOCK program prior to service the Superchips FLASHPAQ Tuner will no longer be able to program your vehicle Such a failure is not covered by the Superchips Inc warranty Vehicle Preparation Before connecting the FLASHPAQ Tuner to your vehicle make sure that e All power draining accessories are turned off including radio lights cell phones etc The FLASHPAQ Tuner needs full battery voltage to program your vehicle Ensure your vehicle battery is fully
16. Use Code E XX XX a two digit number Record this File Name XXXXXXXXXX Solution Superchips has found that some stock applications have numerous problems that have been fixed with an updated stock program available from a dealer for your vehicle An update of the stock program in your vehicle is required before your FLASHPAQ Tuner may be used on your vehicle You may call Superchips Customer care center for confirmation that a dealer updated file is available and instructions about how to have the stock files for your vehicle updated Write down both the Code number E XX and the File Name XXXXXXXXXX and give this to the Superchips customer care representative Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 20 of 24 Form 0163G 2815 09 02 08 Superchips Inc Section B F A Q Frequently Asked Questions E Unsupported application If your particular vehicle or engine type is not currently supported by the FLASHPAQ Tuner the following error messages will be displayed This application is unsupported currently Call us if incorrect Call Superchips Use Code E 36 Solution Check year model and engine to verify the FLASHPAQ Tuner being used is correct for the application If not return it to the dealer from which it was purchased for the correct FLASHPAQ Tuner If the vehicle is correct for t
17. charged and not connected to a battery charger e Do not leave the FLASHPAQ Tuner connected and unattended for any length of time This prevents unnecessary battery drain e Do not remove the programming cable during any programming sequence Please follow the FLASHPAQ Tuner display screens Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Wwww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 5 of 24 Form0163G 2815 09 02 08 Superchips Inc Page 6 of 24 Form 0163G 2815 09 02 08 Superchips Inc Section A Overview of S Hi Section A Overview of ABAMI i Waderiandinaane hardware 2 Connecting Flashpag to my vehicle Graphical Display Diagnostic port close up The Flashpaq plugs into your vehicle s The port and cable are setup Set Screen Contrast diagnostic port usually underneath the dash to only fit on one way Typically Set Screen Back light below the steering wheel see white arrow the wider edge faces the top as shown above 3 The Opening Screen SoftKeys Buttons Note screen relation When a Flashpagq is first powered up the opening screen is displayed USB Port for PC fer formance MALAY Hdvanced Features ENTER FLASHPAQ Setup See Flashpag Setup section A o About Super chips o Set Screen Contrast o Set Screen Backlight Performance Tuning See Performance Tuning section o Read Vehicle
18. e to return the Product to Superchips 1 Call Superchips Customer care center at 1 888 227 2447 Monday through Friday from 8 00 am to 5 00 pm EST to request a Return Authorization RA number 2 Mark the outside of the shipping package with the RA number Packages that are not marked with the RA number will be refused 3 Make a copy of your sales receipt The sales receipt must be from the location where you purchased your Product and must include the name of the business where you purchased the Product and the address of such business Invoices credit card statements or sales receipts from an online payment service company will not be accepted 4 Send the Product postage paid the copy of the sales receipt a brief written description of the problem and your contact information to Superchips Inc 1790 East Airport Blvd Sanford FL 32773 Attn Warranty Claims We will inspect the Product and either repair it or replace it with a new or rebuilt Product We reserve the right to use refurbished parts when making repairs Your Rights Under State Law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 4 of 24 Form 0163G 2815 09 02 08 Superchips Inc Caution The Performance and
19. ection of Change Setup 2 Press SAVE after selection of the highlighted tuning file 3 Press YES adjust User Options 4 Press SAVE adjusts Axle Size 5 Press SAVE adjusts Tire Height Setting 6 Press SAVE adjusts 1 2 WOT Shift Point 7 Press SAVE adjusts 2 3 WOT Shift Point 8 Press SAVE adjusts 3 4 WOT Shift Point 9 Press SAVE adjusts 1 2 Shift Pressure 10 Press SAVE adjusts 2 3 Shift Pressure 11 Press SAVE adjusts 3 4 Shift Pressure 12 Press SAVE adjusts Fan Temp Setting 13 Press SAVE adjusts Rev Limiter Setting 14 Press SAVE adjusts Speed Limiter Setting 15 Press YES Done Changing user option settings 1 Press ENTER after selection of Program Vehicle 2 Press YES Program with selected tuning file 3 Press YES Final confirmation Install selected file 4 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE Upon completion remove cable from vehicle as instructed on screen Your vehicle is now programmed with Superchips and user options You may now start your vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 10 of 24 Form0163G 2815 09 02 08 Superchips Inc Section A Overview of ABAMI 7 Quick Start Return my vehicle to factory stock NOW Please follow the steps below to
20. efund Policy If for any reason during the first thirty 80 days after your purchase of a new Superchips product Product you may return it to the place you bought it for a full refund of the purchase price credit or a replacement Product at the dealer s discretion This Guarantee does not apply to products purchased from auctions nor does it apply to Products purchased used Follow these procedures to get your refund or replacement 1 If you are returning a Product use the Product to return your vehicle to the stock settings for the vehicle Instructions are included in the user manual 2 Put the Product back in its original packaging 3 Make a copy of your sales receipt The sales receipt must be from the location where you purchased your Product and must include the name of the business its address and the part number or description of the applicable Superchips Product Invoices credit card statements or sales receipts from an online payment service company will not be accepted 4 Return the Product in its original packaging with a copy of the sales receipt to the place of purchase Superchips Inc Limited Warranty What is Covered This warranty covers any defects in materials or workmanship in any product sold by Superchips or its affiliates through its authorized dealers Product Warranty is valid only for new products purchased through Authorized Dealers Proof of purchase is required for all warranty claims How
21. ford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 21 of 24 Form0163G 2815 09 02 08 Superchips Inc Section B F A Q Frequently Asked Questions H Not original Program ID If the FLASHPAQ Tuner is VIN locked to a vehicle and that vehicle has been updated at the dealership to a different Box Code identification number without first using the FLASHPAQ Tuner to Return the Vehicle to Stock the following messages will be displayed Not the Original Program ID Not the Original Vehicle Program Call Superchips Use Code E 38 Solution Your FLASHPAQ Tuner can only be unlocked if it is able to return the VIN locked vehicle to stock Since a dealership has replaced Superchips tuning with updated stock tuning you will need to visit www superchips com and click on the FLASHPAQ icon l Checksum Error If the FLASHPAQ Tuner is VIN locked to a vehicle and that vehicle has been updated at the dealership to the same Box Code identification number without first using the FLASHPAQ Tuner to Return the Vehicle to Stock the following messages will be displayed Not the Original Program Checksum Not the Original Vehicle Program Call Superchips Use Code E 39 Solution Your FLASHPAQ Tuner can only be unlocked if it is able to return the VIN locked vehicle to stock Since a dealership has replaced Superchips tuning with stock tun
22. g Solution Measure your Tire Size vertically and place a ruler or a flat level item on the top of your tire in order to measure accurately Measure your vehicle s Tire in inches and round up to the nearest quarter of aninch Note Tire Size includes tire and rim See the picture below as an example of how to measure your specific vehicle s tire Top of Tire Ground Level B Blank Display Screen when plugged into vehicle Solution Your diagnostic port may share power with the radio cluster underhood lamp fuse Please check the owner manual amp replace if bad If a blown fuse is not found check the pin connectors in your vehicle diagnostic connector Make sure that none of these pins have been pushed out of the connector body Note Typically not all pins are present in this connector If still no resolution plug your FLASHPAQ Tuner into another GM GMC Chevrolet Cadillac Truck or SUV If the FLASHPAQ Tuner powers up your truck has something wrong with either the pins wiring harness or there is still a blown fuse in that circuit of the vehicle If your FLASHPAQ Tuner fails to power up on a second GM GMC Chevrolet Cadillac Truck or SUV call Superchips Customer care center at 407 585 7000 to ask for a Return Authorization RA to send the FLASHPAQ Tuner in for inspection Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Wwww Superchips com Superchip amp Superchips are registered trade
23. he FLASHPAQ Tuner being used call Superchips Customer care center at 407 585 7000 to discuss your issue Your FLASHPAQ can be updated via the internet at www superchips com rather than be returned for service F Non Stock File Application If the FLASHPAQ Tuner has checked your file and cannot match it to a stock file the following messages will be displayed Vehicle File is Not Stock Call Superchips Use Code E 43 Solution This may be because another programmer has been previously used to reprogram the vehicle The vehicle computer must be reprogrammed with a valid stock program before trying to use the Superchips FLASHPAQ Tuner You may call Superchips Customer care center for instructions about how to have the stock files for your vehicle updated Write down both the Code number E XX and the File Name XXXXXXXXXX and give this to the Superchips customer care representative G Locked Vin Number As long as FLASHPAQ Tuner programming is in a vehicle the tuner is locked to that vehicle If an attempt is made to use your locked FLASHPAQ Tuner on a different vehicle the following messages will be displayed Locked VIN is mismatched Not the Original Vehicle Program Call Superchips Use Code E 37 Solution Return the original vehicle back to stock before using the FLASHPAQ Tuner ona different vehicle or purchase another FLASHPAQ Tuner for use on a second vehicle Superchips Inc 1790 East Airport Blvd San
24. hrottle WOT Shift Points amp Shift Pressures also proportionally affect part throttle operation as well Most applications support all options above except Fans Example Electric Cooling Fans are in most 2006 2008 some 2005 Example 1996 amp 1997 vehicles do not support Shift Pressures Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Wwww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 15 of 24 Form 0163G 2815 09 02 08 Section A Overview of A S Hi Va Shay Main Menu Superchips Inc Va SN fay Setup Read Vehicle Advanced Features Program Vehicle Vv Performance Tuning v Performance Tuning Change View Setup Settings y View Settings J y MAEMPOT Power Level Options Status n y Display Display Display Vehicle ID i Power Level Options Tuner Status View Settings Display Vehicle ID amp Tuner Status Displays stored vehicle ID amp tuner programming status This feature displays previously read data no communications with the vehicle occur Display Power Level Displays stored user selection from Change Setup Power Level This feature is for display only to make changes see Performance Tuning Change Setup
25. ing you will need to visit www superchips com and click on the FLASHPAQ icon J Upload Error If the FLASHPAQ Tuner cannot detect the ignition is in the on position the following messages will be displayed Problem with uploading Please retry Call Superchips Use Code E XX XX a two digit number Solution Make sure Ignition is ON DO NOT START VEHICLE Retry again It is possible that your vehicle s battery charge is low please check and correct if necessary Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 22 of 24 Form0163G 2815 09 02 08 Superchips Inc Section B F A Q Frequently Asked Questions K Iqnition ON Error If the FLASHPAQ Tuner cannot detect that the ignition is in the ON position the following messages will be displayed Cannot Detect Ignition On Please retry Call Superchips Use Code E 31 Solution Make sure Ignition key is turned completely forward in the ON position DO NOT START VEHICLE Check to see if pins are pushed out of the diagnostic connector It is possible that your vehicle s battery charge is low please check and correct if necessary L Communications Error If the FLASHPAQ Tuner looses communications the following messages will be displayed Communications Error Please retry Call Superchips Use Code E XX Solution Make sure
26. marks of Superchips Inc Page 19 of 24 Form0163G 2815 09 02 08 Superchips I nc Section B F A Q Frequently Asked Questions C FLASHPAQ Tuner Requires an Update Solution Your FLASHPAQ Tuner does not have the calibration files necessary to tune your vehicle therefore a database update may be necessary 1 Write down any screen prompted text such as Tuner Requires an Update Please visit www superchips com to update your tuner 2 Ifyou have internet access follow below if not skip to step 4 3 From any PC running Windows XP 2000 or higher a Connect to the internet b Goto www superchips com c Click New Users or Existing Users if previously registered d Follow on screen prompts i Install software drivers as prompted li Run the application to update your tuner ili Plug in your supplied USB cable to your PC iv When prompted by setup plug in the USB cable to Flashpaq v Close Internet vi Disconnect tuner vil Return to vehicle for programming 4 Call Superchips customer care center and request a RA a Follow the check list on the last page of this instruction manual b Ensure you fill out the form completely on the last page c Return ship the tuner to Superchips D Vehicle Requires a Factory Dealer Update If your FLASHPAQ Tuner has found your vehicle box code and it is problematic to tune the following messages will be displayed Vehicle Requires a Factory Update Call Superchips
27. o Change Settings o View Settings Vehicle Cable o Program Vehicle Advanced Features See Advanced Features section o Diagnostic Codes o Data Logging visit www superchips com for updates The screen text on your particular IEW Tuner may differ from the example above Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Wwww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Superchip amp Superchips are registered trademarks of Superchips Inc Page 7 of 24 Form 0163G 2815 09 02 08 Superchips Inc Section A Overview of ABAMI 4 Quick Start The FLASHPAQ Setup From the Opening Screen FLASHPAQ Setup Press NEXT to scroll as needed 1 Press Enter after selection of FLASHPAQ Setup 2 Press Enter after selection of About 3 Screen Displays e Product Description e Product Part Number e Operating Software Firmware F W Version Visit www superchips com for latest updates e Calibration Tuning File Database Version Visit www superchips com for latest updates e Product Serial Number 4 Press OK Returns to the previous Screen 5 Press EXIT Returns to the Opening Screen From the FLASHPAQ Setup Screen Set screen Contrast 1 Press ENTER after selection of FLASHPAQ Setup 2 Press ENTER after selection of
28. res Wa Sh fiat Setup Set Screen BackLight ABAM Setup Adjust BackLight 0 100 About Displays Tuner Firmware Version Database Version Serial Number Visit www superchips com for latest updates Set Screen Contrast Allows changes to screen text amp graphics darkness Set Screen BackLight Allows changes to screen brightness level Adjustable for extreme viewing situations direct sunlight nighttime low lighting Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc y Performance Tuning y Performance Advanced Features Read Change Vehicle Setup Tuning View Settings Read Vehicle y t Read Vehicle ID Read Stock Display Vehicle ID Read Stock Vehicle Display Vehicle ID Displays vehicle identification from the connected vehicle Read Stock Vehicle Reads the factory stock file s from the connected vehicle Read Vehicle Program Vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 13 of 24 Form0163G 2815 09 02 08
29. specialized databases that contain optimally calibrated individual vehicle application performance programs which tune BOTH the engine amp transmission Superchips calibrations include optimization of the entire power band from idle to redline Part throttle as well as Wide Open Throttle is covered with Superchips FLASHPAQ Tuning Superchips calibrations include the all new MileageXS SAVE and 91 Octane Performance 91 Octane Towing Performance and 87 Octane Performance for stock vehicles as well as a Factory Stock setting which allows for Superchips user options Visit www superchips com and for additional features and product updates Also watch for our new Data Acquisition at www superchips com The Superchips 2815 FLASHPAQ also offers users the following options for most vehicles Adjustable Vehicle Top Speed Limiter Adjustable Engine Rev Limiter Adjustable Tire Height proportional correction of soeedometer and shift points Adjustable Gear Range proportional correction of soeedometer and shift points Adjustable WOT Shift Points per gear available for automatic transmissions excluding Allison amp 6 Speed Adjustable Shift Firmness per gear available for automatic transmissions excluding 96 97 Allison amp 6 Speed Adjustable Electric Cooling Fan temperate set points when vehicle equipped starting in 2005 Tavs Visit Superchips com Windows XP 2000 or higher MAC Not supported Superchips Inc 1790 East
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