User Manual Xcom-Remote
Contents
1. Figure 4 4 Choose Modem mode Access Point User Name Access Point Password FIN Code User Manual V1 0 5 11 Studer Innotec SA Xcom GSM Xcom LAN Example for Swisscom in Switzerland A XCOM Configurator V1 0 7 Serial Port Mode GSM hd Access Point Name APN gors swisscom ch Access Point User Name gprs Access Point Password gprs PIN Code D Figure 4 5 Example with parameters for Swisscom 4 5 GENERATE THE CONHGURATION FILE If the parameters were successfully set this message box will appear Figure 4 6 Parameters set and successful generation of GUID Close the message box and a text file with your GUID will appear This file is saved on your Desktop PLEASE KEEP THIS GUID FOR THE AUTHENTICATION OF YOUR INSTALLATION ON THE XCOM WEBSITE YOUR GUID i 2X XX X X X J amp Oe RE YE YECYE YECEDCEECUN YE YXCYXCYY rCEDCEDCUED YE RETETE TETEE EEE THIS I5 IMPORTANT TECGUECHE A CUR YE YNOYE YRCEDCED WEE VXCYY YYCECEDCERCHD UE YY YYCYYCEDCED CD UE VY HY VpCED CE D Y Figure 4 7 Generated GUID file 12 V1 0 5 User manual Studer Innotec SA Xcom GSM Xcom LAN If an emor occurs during the GUID generation this message box will appear Please verify that the selected drive for the SD card is correct If an adaptor is used for the SD card please verify that there is no lock protection i The SD card was not found in the selected drive A Please selected the correct drive Figure 4 82. SD card not found 4 6 REMOVE THE SD CARD Remove the SD card from the PC 4 7 SETUP THE PARAMETERS IN THE XCOM 2321 Insert the SD card into the Xcom 232i D pr and wait for the update to finish The 4 updating process nomally takes 1 o second When the LED stops blinking red the update is finished Figure 4 9 Inserting the SD card User Manual V1 0 5 13 Studer Innotec SA Xcom GSM Xcom LAN 4 8 CREATION OF YOUR ACCOUNT To access the installation remotely the web portal https xcom studer innotec com is provided free of charge To set up a user account on this web portal please follow the instructions below If a user account already exists please proceed to chapter 4 9 Registration of installation On the first page click on the link Create an account My system Eyes access portal to Xtender Vario Track WF SWISS MADE POWER Email Password necurnht AT Ghudear immer EL copyright 2012 Studer Innotec SA Figure 4 10 Link Create an account 1 Enter your last name first name email address and the password of your choice My system access portal to Xtender Vario Track Create an account HE SWISS MADE POWER astname Firstname Email Password eerie Sido h dar Innatar CA copyright 2012 Studer Innotec S 4 11 Insert account infomation 2 Click on the button Save to register your information and your user account will be created 14 V1 0 5 User manual Stu
3. necessanly alarmsor alerts 5 2 5 Notifications This tab allows you to generate alerts via SMSoremail depending on configurable cntena Generation of SMS alerts requires the provision of SMS credit from a supplier of this type of service e g Clickatell Esendex Sms Factor Text Magic 16 V1 0 5 User manual Studer Innotec SA Xcom GSM Xcom LAN 6 NOTES User Manual V1 0 5 17 Studer Innotec SA Xcom GSM Xcom LAN 18 V1 0 5 User manual Studer Innotec SA Xcom GSM Xcom LAN User Manual V1 0 5 19 4 STUDER Studer Innotec SA Rue des Casemes 57 1950 Sion Switzerla nd Tel 41 0 27 205 60 80 Fax 41 0 27 205 60 88 info studer innotec com www studerinnotec com
4. the slot and reinsert the drawer 3 14 Connecting the GSM modem 1 Connectthe antenna to the modem 2 Connectthe serial cable between the modem and the Xcom 2321 3 Connectthe powercable between the modem and the Xcom 232i 4 Connect the Studer communication cable between the Xcom 232i and the installation 4 N RCC 02 03 Se XTS XTM XTH XTS XTM XTH ges ges _ ae te oo Mn yl o g m a 7 L a gt lt q P I The termination switch next to the 2 RJ 45 connectors on the Xcom 232i must be set in position T 8 V1 0 5 User manual Studer Innotec SA Xcom GSM Xcom LAN 3 2 XCOM LAN SET 3 2 1 Contents of the remote Communication set Xcom LAN The remote communication set Xcom LAN is delivered with the material listed below 1 Xcom 2321 2m communication cable 1 MicroSD with adaptor 1 NPort 5110A Ethemet gateway 3m Ethemet cable 0 25m senal cable 0 5m power supply cable RJ 45 J ack 1 NPort 5110A senes quick installation guide 1 Xcom GSM Xcom LAN user manual 3 2 2 Mountng place The Ethemet gateway should be mounted ona smooth surface using the mounting holes as shown in the NPort 5110A series quick installation guide 3 2 3 Connecting the Ethemet gateway 1 Connect the Ethemet cable between the Ethemet gateway and the router 2 Connect the serial cable between the Ethemet gateway and the Xcom 232i 3 Connect the powercable between the Ethemet gatewa
5. year starting from the date of purchase The updates are no longer guaranteed beyond this date and a hardware upgrade may be required Please contact yourresellerforany additional information on compatibility 1 4 SAFETY PRECAUTIONS 1 41 Generalities Do read carefully all safety instructions before proceeding to the installation and commissoning of the device Not respecting these instructions might constitute a lethal physical danger but can also damage the functionalities of the device Therefore do keep this manual close to the device Do for any installation follow strictly the local and national norms and regulations in force 1 4 2 Wamings e The installation and commissioning of the communication sets must be entrusted to skiled and qualified personnel perfectly aware of the safety precautions and local rules in force e All components connected to this device must be conforming to the laws and regulations in force The persons without a written authorization from Studer Innotec SA are forbidden to do any change modification or repair whatsoever Regarding authorized modifications and replacements only genuine components shall be used e his device is meant for indoor use only and must under no circumstances stand in the rain the snow orany otherhumid ordusty environment e Incase of use in motor vehicles this device must also be protected against vibrations by absorbing components 6 V1 0 5 User manual Studer Innotec SA
6. Xcami G5M Xcom LAN Remote communication sets for Xtenderand Vano Track systems User Manual Studer Innotec SA 2013 V1 0 5 51X Studer Innotec SA Xcom GSM Xcom LAN 2 V1 0 5 User manual Studer Innotec SA Xcom GSM Xcom LAN CONTENTS 1 INIRODUG TION nie a A A 5 1 1 Remote communication set for Xtenderand Vario Track systems 5 1 2 CONV NUONS eM On 5 1 3 ANER gs Ia Ya ate MISSI 5 L31 Warrant and SBI seme es nan ananas 5 152 EC USI NO EN OC DE Ed dota ne ant da er UNES 6 13 3 JExCIUSOn ofla DEV nan tone mate nn rali Pm 6 L3 4 SE OD O EO A Re een RE ee ee Re ER RER RER Re 6 1 4 Safety DIEC a UNS nn dent a tena T d OEC RE D TIER Gene 6 L4 I Generale etre qvl tive es tiere er bicis cries YU Ei cu P Pin DR Pic 6 kA Mey A LEO ETT TU Nm 6 2 MOUNTING AND INSTALLATION 11 ee UL aaa EL EUD RR Sra a as RR RSS ausu RR RSS aa usu RR Rn rana 7 2 1 ISSA UO NO NE ere p Aca ent 7 3 1 CREER ER EE RS ER VR EN A HRRE RACE 7 3 1 KO mel Ges Ic SEE ent AM LE ee m M LM te 7 3 1 1 Contents ofthe remote communication set Xcom GSMJNuUUUU tt tt R REE E ERE E ERE E ELSE 8 ILA MOUNINO DIAC Sens dead nan aa on tee carte 8 3 13 ISA THE SIM Card contes bat er te la tt ee en ao rd ec et Ue dr ou 8 31 4 Connecting The GSM IIO TTL ssi i san started nent tenta teintes mn 8 3 2 XCOM LAN SE Let o
7. Xcom GSM Xcom LAN 2 MOUNTING AND INSTALLATION Both the Xcom GSM and the Xcom LAN are powered through the Studer propnetary bus The distance between the Xcom 232i and the device supplying it Xtender or Vano Track should not exceed 10m in order to avoid excessive voltage drop in the wire which could affect the functionality 2 1 INSTALLATION OF THE XCOM 2321 Follow the Xcom 232i instruction manual When the Xcom 232i has been installed corectly according to the procedures mentioned in its manual the remaining installation procedure depends on the chosen remote communication set If a Xcom 232i is connected to another compatible device Xtender VarioTrack BSP RCC with the same communication bus it is highly recommended to make a software update in orderto guarantee all functionalities of the system Configuration of the Xcom 232i will be camed out after the installation of the selected gateway GSM orLAN in accordance with chapter 4 3 WIRING 3 1 XcoM GSM SET In order to install the Xcom GSM set there need to be sufficient GSM network coverage on the site of the Xtenderor VarioTrack system The network also hasto conform to one of the following standards GSM GPRS EDGE UMTS HSDPA on these frequencies 850 900 1800 1900 2100 MHz The GSM modem E lins M400 supplied by StuderInnotec requires the installation of a SIM card not provided that allows data transfer from a local service provider Please refer to th
8. arch field Access the facility page by pressing the Manage button An installation can also be deleted by pressing the Delete button The delete button is only available for the installations under My installations 5 2 FACILITY PAGE This page is divided into five tabs whose functions are described below 5 2 1 Installation This tab contains a detailed description of the facility including its featured components specific settings or other information to indicate its expected behaviour in orderto easily identify the system 5 2 2 Remote Control This tab allows direct accessto the facility The interface is identical to the remote control RC C 02 03 and accessto the system will be exactly the same asif you used a RCC 02 03 Due to variations in communication speed a greater or lesser delay may appear and prompt the user to wait for the retum call display before making the next command It is also possible that the screen refresh is done in two refreshments slowing all navigation procedures This response variable is normal and will require some practice 5 2 3 Sharing This tab allows you to give access to your installation to additional persons registered at the Xcom portal it is possible for everyone to registerto the Xcom portal The accesscan be set to partial or full access 5 2 4 Messages This tab shows all messages from the Xcom 232i These messages reflect the historical performance of your installation and are not
9. da monotone 17 User Manual V1 0 5 3 Studer Innotec SA Xcom GSM Xcom LAN 4 V1 0 5 User manual Studer Innotec SA Xcom GSM Xcom LAN 1 INTRODUCTION 1 1 REMOTE COMMUNICATION SET FOR XTENDER AND VARIO TRACK SYSTEMS The remote communication sets Xcom LAN or Xcom GSM allow you to view configure and control Xtender and VarioTrack systems from anywhere in the world With a simple Intemet access on a Smartphone a tablet or a notebook your installation is accessible through a virtual remote control on Studer s dedicated web portal This virtual remote control s interface is designed to resemble the standard remote control RC C 02 03 and offers the same functionality as if on site By keeping the same interface as the RC C 02 03 managing the system is easy and familia r All information and waming messages are listed on the server and can be used as a trigger to send messages by E mail or SMS Access to the web portal can easily be given to a third part if assistance is needed to analyse orconfigure a system Two solutions are provided to accessthe virtual remote control Xcom LAN for systems connected to a wired Local Area Network giving access to the intemet WEB Xcom GSM for systems with no available LAN but access to the GSM network either by GPRS worldwide orby 3G WCDMA The present manual is valid for both the Xcom LAN and Xcom GSM remote communication sets Before installation of the communication system carefully read thi
10. der Innotec SA Xcom GSM Xcom LAN 4 9 REGISTRATION OF INSTALLATION In order to access the installation you need to enter the GUID previously generated for your installation see chapter 4 5 1 Click on the button Add a new installation y access portal to Xtender Vari o Track STUDER A My installations No installation found 2012 Studer Innotec SA 4 12 Add a new installation button 2 Enter the previously generated GUID as well as the name of the installation and press register to save the information y access portal to Xtender Variotfrack STUDER Enter the installation name Press the Register button to save the installation 2012 Studer Innotec SA 4 13 Register a new installation User Manual V1 0 5 15 Studer Innotec SA Xcom GSM Xcom LAN 4 10 INSTALLATION COMPLETED The installation is now completed and you can access your system from anywhere with intemet access through Studer s web portal https xcom studerinnotec com 5 XCOM PORTAL The user interface hasbeen conceived to be simple and intuitive 5 1 HOME PAGE The home page lists all available installations to the logged in user divided into two categones e My installations the installations that the logged in user has added to the system e My shared installations the installations to which the logged in user has been granted access Find a specific installation by scrolling the list or by using the se
11. e UM ee it ea 9 3 241 Contents ofthe remote communication set XCom LAN RS 9 32 INF OU ATA DIdC Gsm EUNIIS este uP iQ Tre d EM E ae 9 3 243 Connecting the Ethemet gateway cccccsssssscsecceeeeeeeeessssssssesseeeseseeeeeeeeseessssssssesssesseseeeeeess 9 4 CONAGURING THE XCOM 232 iiisesissavikkeuzUxn Yi Su PRRFRTRERRECENVERRUS S nant nanas nana nanas 10 4 1 DOWNIO ad NE soTWaleossate n LOAD Y Db re De x E DUI QU MER IMS E Up PIE en en 10 4 2 Here SDC teta nm 10 4 3 Selectue SD ealrd ANNE nn den nn ini 10 4 4 SET THE paramet ananas manon 11 zu Msi OMSL Med 11 AAD FOR XCOMEG SM ee Rs nn SEE IE Nd UE eM tes 11 4 5 Generate the configuration file seen 12 4 6 R MOVE Me SD CA is nai en ras 13 4 7 Setup the parameters in the XCOM 23B2L ccccccsssssssssssssssceeeeeeeeeeeesssssssseesneeeeeeeeeeeeeeeeesssssssssssseeees 13 4 8 CHE ON OF VOURACE OUD Es E 14 4 9 Redistratjobn orihstella LES RE on nents manana aa DS 15 410 Insalauon completed annsin onee Ean eaaa REONE ORRON SE 16 5 XCOM POR iasaiscataisneaccaiccaaasaccrcnstadnasiacaanvaasnadsnanaaiannacutadvaasasannesienaiencansasaddaeniisauinanannsaavateasnasauanneniads 16 5 1 HOME PAT retest cee ccs meee el a vata acters tae es elas ka eel sta eet 16 5 2 FA LBYA yh LE EE EP TP PH 16 eZee ITS siio gh de I I T D 16 D 2 24 REMO Breite M NETT UM 16 SRS AA anti nd D P pu er 16 DA MOSSQUGS Er re rrr ee rrr ir MEM MM M ere rr errr ere 16 I2 NOTING QUO E Em 16 NOTES uiid d te
12. e chap 3 1 3 when installing the SIM card The volume of data transfering via the communication system to Studer s server will depend on its utilisation frequency and duration of use but it will necessitate at least 2M B data per month When the remote communication is in use the volume of data transferred is approximately 30kB per minute When the data logger function is activated the additional volume of daily data may represent up to 1MB per day depending on the number of devices present on the Studer communication bus The system will not function properly with any other modems than the ones stated above even if they are comectly connected to the Xcom 2321 User Manual V1 0 5 7 Studer Innotec SA Xcom GSM Xcom LAN 3 1 1 Contents of the remote communication set Xcom GSM The remote communication set Xcom G SM is delivered with the matenal listed below 1 Xcom 2321 2m communication cable 1 MicroSD with adaptor 1 M400 cellularmodem 1 extemal antenna 0 25m serial cable 0 5m power supply cable RJ 45 J ack 1 Xcom 232i user manual 1 M400 seriescellular modem datasheet 1 Xcom GSM Xcom LAN user manual 3 1 2 Mounting place The GSM modem should be mounted close to the Xcom 232i maximum 20cm apart and fixed with two separate sliding pinsinto the rail of the GSM enclosure 3 L3 Installing the SIM card Eject the small drawer close to the antenna connector by pushing the yellow button next to it place the SIM card in
13. ims will be accepted for damages caused by handling operation or actions that are not descnbed in this manual Damages ansen from the following events are excluded from the warranty e Overvoltage on the device Liquid in the device or oxidation due to condensation Damage resulting from a fall ora mechanical shock Modifications camed out without the explicit authorization of Studer Innotec SA Nuts or screws partially or insufficiently tightened during installation or maintenance Damage due to atmospheric overvoltage lightning Damage due to inappropriate transport or packaging Disappearance of original identification marks 1 3 3 Exclusion of liability Installation commissioning use and maintenance of this device cannot be supervised by Studer Innotec SA For this reason we do not accept any liability for damage costs or losses resulting from an installation that does not comply with the instructions by a faulty operation orby inadequate maintenance The use of this device isunderthe responsibility of the end user This device is neither designed nor guaranteed for the supply of life support applications or any other critical application with potential nsks for human beings or for the environment We shall assume no liability for patent infringement or other third party rights involved in the use of this device 1 3 4 Compatibility Studer Innotec SA guarantees the compatibility of the software updates with the hardware for one
14. s user manual and proceed thereafter with the installation and configuration as explained in the following chapters For further information on the different devices of these sets please referto the respective user manuals 1 2 CONVENTIONS A This symbol is used to indicate the presence of a dangerous voltage that Is sufficient to constitute a nisk of electric shock A This symbol is used to indicate a risk of material damage and orthe cancellation of the guarantee and conect use of the equipment Failure to respect these instructions may lead to the cancellation of the guarantee orto a non compliant installation e This symbol is used to indicate a procedure orfunction that is important fora safe 1 3 WARRANTY AND LIABILITY 1 3 1 Warranty and liability During production and assembly each Xcom 232i undergoes several controls and tests which strictly comply with established procedures Each Xcom 232i is given a serial number allowing a perfect follow up of the controls in conformity with the specific data of every device For this reason it is very important to never remove the descriptive sticker bearing the serial number The production assembling and tests of each Xcom 232i are entirely camed out in our factory in Sion CH The waranty for this product depends on the strict application of the instructions in this manual User Manual V1 0 5 5 Studer Innotec SA Xcom GSM Xcom LAN 1 3 2 Exclusion of waranty No warranty cla
15. ss Point Name APN 7 Access Point User Name 7 Access Point Password PIN Code Figure 4 2 Choose the drive 10 V1 0 5 User manual Studer Innotec SA Xcom GSM Xcom LAN 4 4 SETTHE PARAMETERS 4 4 1 For Xcom LAN To use the Xcom 232i with the Ethemet gateway choose LAN as serial port mode No others parameters are required The gateway is already configured Press Generate to save the parameter settings er ACOM Configurator V1 0 Choose LAN mode Default settings Quit K Generate Generate the configuration file Figure 4 3 Choose Ethemet mode 4 4 2 ForXcom G SM To use the Xcom 232i with the GSM modem choose Modem assenal port mode Then enter the Access Point Name APN of the intemet service provider ISP If the ISP requires a usemame and a password use them to fill in the fields Access Point User Name and Access Point Password If no password isrequired leave the fields blank If the SIM card has a PIN code use it to fill in the field PIN Code If there is no PIN code puta O in the field Press Generate to save the parameter settings A XCOM Configurator V1 0 7 SD Card drive Serial Port Mode Choose GSM mode Access Point Name APN i Ask the Internet Service Provider Required for some Internet Service Providers leave it blank if not Enter the SIM card PIN code if there is one Default settings Generate the configuration file
16. y and the Xcom 232 4 Connect the Studer communication cable between the Xcom 232i and the Xtender or Vano Track installation RCC 02 03 XTS XTM XTH XTS XTM XTH ges ges V ooo P 4 lt On y LR a The termination switch next to the 2 RJ 45 connectors on the Xcom 232i must be set in position T User Manual V1 0 5 9 Studer Innotec SA Xcom G SM Xcom LAN 4 CONHGURING THE XCOM 2321 For the installation to function properly the Xcom 232i must first be configured as shown step by step in this chapter The use of a RCC 02 03 will facilitate the installation of the Xcom 232i It will show messages in case of error 4 1 DOWNLOAD THE SOFIWARE en fr deles Mrigen SWISS MADE POWER Home Applications Products Distributors Support Company Contact us l Download Center Application Notes Whitepapers Brochure Technical area Download Center Latest News Figure 4 1 Studer Innotec SA website Go on the Studer Innotec website http www studerinnotec com gt Support gt Download Center gt Softwares and Updates Download the package Xcom Configurator 4 2 INSERT THE SD CARD Insert the SD card into your PC and run the XCOM Configurator 4 3 SELECTTHE SD CARD DRIVE Choose the drive where the SD card is situated A XCOM Configurator V1 0 7 pode EE X Choose the SD card drive Serial Port Mode Acce
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