User Manual mini-SAS 6G-2e mini-SAS 6G-1e1i
Contents
1. AS AVAILABLE BASIS NEWERTECH AND ITS AFFILIATES SUBSIDIARIES OFFICERS DIRECTORS EMPLOYEES AGENTS PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT IN PARTICULAR NEWERTECH AND ITS AFFILIATES SUBSIDIARIES OFFICERS DIRECTORS EMPLOYEES AGENTS PARTNERS AND LICENSORS MAKE NO WARRANTY THAT I THE PRODUCT WILL MEET YOUR REQUIREMENTS I1 YOUR USE OF THE PRODUCT WILL BE TIMELY UNINTERRUPTED SECURE OR ERROR FREE II ANY INFORMATION OBTAINED BY YOU AS A RESULT OF THE PRODUCT WILL BE ACCURATE OR RELIABLE AND IV ANY DEFECTS OR ERRORS IN THE SOFTWARE PROVIDED TO YOU AS PART OF THE PRODUCT WILL BE CORRECTED ANY MATERIAL TRANSMITTED STORED ACCESSED OR OTHERWISE MAINTAINED THROUGH THE USE OF THE PRODUCT IS DONE SO AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OR CORRUPTION OF DATA THAT RESULTS FROM ANY SUCH USE OF THE PRODUCT YOU FURTHER ACKNOWLEDGE THAT THE PRODUCT IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF OR ERRORS OR INACCURACIES IN THE CONTENT DATA OR INFORMATION PROVIDED BY THE PRODUCT COULD LEAD TO DEATH PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE NO ADVICE OR INFORMATION WHETHER ORAL OR WRITTEN OBTAINED BY YOU FROM NEWERT2. alarm can be muted from the Array Management screen Verifying an Array Verification can only be done on RAID arrays that have data redundancy data protection RAID 1 amp RAID1 0 The verify process compares the data of one mirror with the other RAID 5 Renaming an Array The verify process calculates RAID5 parity and compares it to the parity data on the array To change the name of an array enter the desired name in the empty field next to the Rename button and then click the Rename button In general verification also checks each sector on a drive for any errors or problems Periodic verification of an array allows the drive firmware to take corrective action on any problem areas of a drive to assist in minimizing the occurrence of uncorrectable read and write errors By utilizing Online Capacity Expansion OCE and Online RAID Level Migration ORLM techniques it is possible to migrate a RAID array from one RAID level to another and also expand the capacity of the array without taking the array offline or deleting the existing data Expanding Migrating an Array For instruction on how to schedule periodic verification see page 11 on Tasks Deleting an Array Due to a limitation in Mac OS X which will require the migrated and or expanded array to be reformatted it is only recommended to use the OCE ORLM feature with Windows systems To delete an array click the Delete button from within the Arra
3. Mac Hardware e Intel Mac with an available PCle 2 0 or 1 0 slot PCle 2 0 x8 slot recommended Macs with a Thunderbolt port and a PCle expansion chassis may also be compatible with this card when running 10 6 8 or later 10 9 or later for Thunderbolt 2 devices Check with your device manufacturer to verify compatibility Windows Windows XP and later PC Hardware e Any PC with an available PCle 2 0 or 1 0 slot PCle 2 0 x8 slot recommended PCs with a Thunderbolt port and a PCle expansion chassis may also be compatible with this card when running Windows 7 SP 1 or later Check with your device manufacturer to verify compatibility Hardware Installation Before Installing the MAXPower RAID mini SAS 6G card e Make sure computer is turned off and unplugged from its power source e Take appropriate electrostatic discharge precautions Your computer is a static sensitive device It is susceptible to invisible damage if not protected during installation We recommend proper grounding by using a grounding strap Make sure to work in a clean and static free area and avoid wearing clothing that retains static charges For more information please visit http www newertech com static Step 1 Open the computer system s chassis and locate an unused PCle 2 0 or 1 0 slot x8 or x16 slot required Step 2 Remove the PCle slot cover Step 3 Gently insert the MAXPower card into the PCle slot and secure the bracket to the computer chass
4. be subject to the export and import laws of the United States and other countries You agree to comply with all applicable export and import laws and regulations In particular but without limitation the Software may not be exported or re exported a into any U S embargoed countries or b to anyone on the U S Treasury Department s list of Specially Designated Nationals or the U S Department of Commerce Denied Person s List or Entity List By using the Software or Service you represent and warrant that you are not located in any such country or on any such list You also agree that you will not use the Software or Service for any purposes prohibited by United States law including without limitation the development design manufacture or production of missiles nuclear chemical or biological weapons You further agree not to upload to your account any data or software that cannot be exported without prior written government authorization including but not limited to certain types of encryption software This assurance and commitment shall survive termination of this SLA Disclaimer of Warranties SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES AS SUCH TO THE EXTENT SUCH EXCLUSIONS ARE SPECIFICALLY PROHIBITED BY APPLICABLE LAW SOME OF THE EXCLUSIONS SET FORTH BELOW MAY NOT APPLY TO YOU YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THE SERVICE IS PROVIDED ON AN AS IS AND
5. A r sis je GA initialization or verify task is completed a OAK Y Foreground ae Number of RAIDS member disks 1 The RAID will fully initialize before a volume can be created and the array utilized This aa may take hours depending on array size ares Parra E E Background E 1 ST6000NMO0024 1HT177 Z4D00PRT 6 00 TB 6 00TB Allows a volume to be created and utilized Available Disks i icc 12 ST6000NM0024 1HT17Z Z4D050P9 6 00TB 6 00TB while the RAID initialization is conducted in the background This may take hours E 13 ST6000NM0024 1HT177 Z4D00NKB 6 00TB 6 00 TB depending on array size 4 Cache Policy Capacity According to the max Write Back free space on the selected disks J 1 4 So B000NMO0024 1HT172 44D00M0B 6 00 TE GOO TB Maximum NIB Writes to the array are cached which will result in higher performance but data loss may occur in the event of a power failure Write back is the default setting for RAID arrays Write Through Writes to the array are always passed to the drives and subsequent reads may still be completed from the cache if necessary This option is safer but slower in performance than write back 6 Sector Size On systems such as Windows XP 32 bit that do not support volume sizes larger than 2 2TB it is necessary to adjust the sector size in order to force support for arrays larger than 2 2TB For systems that do natively support volumes larger than 2 2TB it is recommended to keep the d
6. 0 100 100 OK Within the SHI section of the Web Manager you can also set the temperature warning threshold for attached drives Certain drives have different maximum operating temperatures so always check your drive s specifications before changing the threshold setting If a temperature exceeds the threshold it will turn from green to red Storage Health Insp Bad Sectors Controller ID Fott Device Serial Number RAID F ae Found amp Repaired 1 31 Z4D00M0B RAIDIO_0 Failed None 1 32 Z4D00PRT RAID10_0 Failed None NOTE as shown at right some host devices may _ 33 ZADDSOP9 RAIDIO_0 Failed None not support SMART data reporting in this case 1 324 Z4D00NKE RAID10_0 Failed None the temperature reading may show as Failed Device Name Device_1 3 1 and the other SMART attributes will not appear Model Number aad ties cena Temperature Celsius SMAR T Enabled Disable SHI will also display the number of bad sectors E O E found and repaired Having a small number n u p g u ID Name Threshold Worst Value is acceptable but if the number continually grows or the number turns red it is strongly HDD Temperature Threshold recommen d e d to re p ace th e d riv e Set harddisk temperature threshold F 120 Set Page 13 NewerTech MAXPower RAID mini SAS 6G Part 4 Troubleshooting amp FAQ Troubleshooting Tips If a connected storage device is not recognized after connecting it First try disconnecting the devi
7. 5 Stripe amp Protection Optimized Speed Capacity amp Protection Speed Data is striped like in a RAID 0 so significant speed gains are seen Protection Utilizes mathematical parity to achieve data protection while taking up a minimum of space One drive can fail and all data will still be accessible Capacity All but one drive worth of capacity is usable In a four drive RAID 5 array there is three drives worth of usable space Combined RAIDs RAID 10 amp RAID 50 Fast Large amp Protected Storage Protected Storage Speed No speed benefits gained Protection One drive can fail and all data will still be accessible Capacity One drive worth of usable space out of the two total drives used JBOD SPAN amp Independent Drive Modes Capacity amp Flexibility Speed No significant speed gains Protection No built in data protection Capacity In SPAN Concatenated mode the capacities are combined When set up as independent drives each drive presents its stated capacity for use Speed Combines multiple RAID 1 or RAID 5 sets by using RAID 0 Striping to gain speed Protection There are two RAID 1 Mirrored sets used in order to tolerate 1 2 drives failing depending on which drives they are Capacity Usable space is half of the combined capacity of all the drives used Page 3 NewerTech MAXPower RAID mini SAS 6G Part 2 System Requirements amp Installation Mac OS X 10 6 8 and later
8. On the Add Disk to Array screen select the drive that will be added to the RAID array and click the Submit button Change Cache Policy 5 Apop up window confirming the action will appear and the rebuild process will begin immediately Rebuild time will vary depending on drive speed and Capacity Page 10 NewerTech MAXPower RAID mini SAS 6G Spare Pool Management The purpose of a spare pool is to have drives in reserve to instantly take the place of any failed drives in a redundant RAID array such as a RAID 1 RAID 5 RAID 10 or RAID 50 array This allows rebuilds to start instantly in order to minimize the risk of data loss Remove Spare PETET AMELE To access the Spare Pool Management screen click on the Manage menu item and select Spare Pool To add a drive to the Spare Pool select an available drive from the Available Disks section and click on the Device_1_1 STOOOONMO024 1HT172 24D00PRT Add Spare button p Device_1_2 ST6000NMO0024 1HT172 74D05QP9 Device_1_3 ST6000NMO0024 1HT17Z Z4D00NKB Events The NewerTech Web Manager software will automatically log all events that occur on the MAXPower controller card 3 Indicates general information and occurrences R f Cle A Warning of minor occurrences and issues These include mena plugging of devices into the card and minor issues such Event View 1 Date Time Description x as inconsistent data that can be eas
9. Automatic Device Passthrough The NewerTech MAXPower RAID mini SAS 6G has an automatic passthrough legacy feature that will pass any connected drive to the OS without needing to initialize it via the Web Manager The exception to this auto passthrough feature is when a drive or drives have been initialized via the Web Manager for use in a RAID array or as a hot spare The drives will appear in the Web Manager with an L over the icon to represent its state as a passthrough legacy drive Initializing Devices Initializing a drive writes necessary RAID configuration information to the drive to prepare it for inclusion in a RAID array and or spare pool Drives will be initialized automatically as part of the RAID array creation process but it is recommended to initialize a drive before including it into a spare pool Page 8 Changing Device Settings Depending on the features of the drives you are using you can adjust settings such as Read Ahead Write Cache TCQ and NCQ Rescanning for Devices If a drive is connected to the controller while in the Device Management screen click Rescan Devices to have the Web Manager recognize the connected drive Unplugging Devices To properly disconnect a drive from the controller card click on the drive to be removed and then click Unplug to allow the drive to be physically disconnected from the controller card If a drive is included in a RAID array the entire RAID a
10. ECH OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE SLA Page 19 NewerTech MAXPower RAID mini SAS 6G Limitation of Liability SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES AS SUCH TO THE EXTENT SUCH EXCLUSIONS OR LIMITATIONS ARE SPECIFICALLY PROHIBITED BY APPLICABLE LAW SOME OF THE EXCLUSIONS OR LIMITATIONS SET FORTH BELOW MAY NOT APPLY TO YOU YOU EXPRESSLY UNDERSTAND AND AGREE THAT NEWERTECH AND ITS AFFILIATES PARENT HOLDING COMPANY SUBSIDIARIES OFFICERS DIRECTORS EMPLOYEES AGENTS PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS GOODWILL USE DATA COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR OTHER INTANGIBLE LOSSES EVEN IF NEWERTECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES RESULTING FROM I THE USE OR INABILITY TO USE THE SERVICE Il ANY CHANGES MADE TO THE SERVICE OR ANY TEMPORARY OR PERMANENT CESSATION OF THE SERVICE OR ANY PART THEREOF III THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA IV THE DELETION OF CORRUPTION OF OR FAILURE TO STORE AND OR SEND OR RECEIVE YOUR TRANSMISSIONS OR DATA ON OR THROUGH THE PRODUCT V STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE PRODUCT AND VI ANY OTHER MATTER RELATING TO THE PRODUCT Indem
11. Health Inspector The NewerTech Web Manager has a built in health monitoring system to allow for monitoring of drive characteristics and S M A R T status attributes To access click on the SHI menu item Self Monitoring Analysis and Reporting Technology S M A R T is a monitoring system built into drives to monitor different health attributes to assist in warning of potential problems before catastrophic failure can occur To view the S M A R T status attributes of an attached drive click on SMART to expand the attributes for viewing Storage Health Inspector SHl Bad Sect Controller ID Port Device Serial Number RAID F pak wii Device Status Found amp Repaired 1 1 JPS90VHO00UMBA None o8 None OK SMART 1 2 JP390VHQO0K3SA None 100 2 OK SMART Device Name Device_1_1 Model Number Hitachi HUA 22010CLA330 JP390VHQ00UMBA Temperature Celsius 37 S M A R T Enabled Disable S M A R T Attributes ID Name Threshold Worst Value Status 1 Raw Read Error Rate 16 96 96 OK 2 Throughput Performance 54 135 135 OK 3 Spin Up Time 24 119 119 OK 4 Start Stop Count 0 100 100 OK 5 Reallocated Sector Ct 5 100 100 OK T seek Error Rate 67 100 100 OK seek Time Performance 20 130 130 OK 9 Power On Hours 0 100 100 OK a spin Retry Count 60 100 100 OK Power Cycle Count 0 100 100 OK co Power Off Retract Count 0 100 100 OK cl Emergency Retract Cycle Ct 0 100 100 OK c4 Reallocated Event Count 0 100 100 OK c5 Current Pending Sector
12. ILL NOT BE HELD LIABLE IN ANY MANNER FOR THE RECOVERY OR RESTORATION OF ANY DATA LOST TO MAXIMIZE YOUR DATA PROTECTION OWC RECOMMENDS THAT YOU KEEP AN ADDITIONAL COPY OF YOUR DATA IN A COMPLETELY DIFFERENT LOCATION Both NewerTech and OWC sells a wide variety of products some from multiple manufacturers and cannot control all aspects of manufacturing delivery or use As a result NewerTech and OWC are not responsible for special incidental or consequential damages including but not limited to lost profits downtime technician fees goodwill damage to or replacement of equipment and property and any costs of recovering reprogramming or reproducing any program or data stored in or used with any product purchased from OWC Additionally NewerTech and OWC are not responsible for any problem that is caused by a commercial use accident abuse neglect shock electrostatic discharge heat or humidity beyond product specifications improper installation operation maintenance or modification or b any misuse contrary to the instructions in the user manual or c loss passwords or d malfunctions caused by other equipment Page 17 NewerTech MAXPower RAID mini SAS 6G Part 7 Software License Agreement SLA NewerTech Web Based RAID Manager Application SLA Your Acceptance of Terms The following Software License Agreement SLA is between you and Newer Tech Inc collectively NewerTech and constitutes as the legal
13. Inspector task is created it will appear in the Tasks List section To delete a scheduled task select the checkbox next to the task and click on the Delete button Page 11 NewerTech MAXPower RAID mini SAS 6G Settings General configuration settings for the NewerTech MAXPower RAID mini SAS 6G controller card can be set in the Settings page by clicking on the Setting menu item Auto Rebuild Enabling Auto Rebuild allows the controller to use any matching Enable auto rebuild Change unformatted drive for rebuilding a failed array regardless of whether or not it is in the Spare Pool Continue Rebuilding on error Enable Continue Rebuilding on error Change ONUNUE REOULAINTOTE MOr Enabling this allows the controller to keep rebuilding the array as much as possible even if there are read errors occurring on the Enable audible alarm Change source drives EventLog Path Set EventLog Path C Windows Change Audible Alarm Rebuild Priori Enables and disables the audible alarms for major events Set Rebuild Priority Medium Change Disabled by default Spindown idle Disk Rebuil d Priori ty Set Spindown Idle Disk minutes Disabled Y Change Sets the rebuild priority grade with the higher the priority SAF TE providing the fastest rebuild times but slowing down any access that occurs during the rebuild Set SAF TE Config File no config file Change Connection Options Spindown Idle Disk R
14. N newer MAXPower RAID mini SAS 6G 2e mini SAS 6G 1e1i User Manual NewerTech MAXPower RAID mini SAS 6G Table of Contents Part 1 Introduction Page 3 a Overview Page 3 b MAXPower RAID mini SAS 6G Features Page 3 c What is mini SAS Page 3 d What is RAID Page 3 Part 2 System Requirements amp Installation Pages 4 6 a System Requirements Page 4 b Hardware Installation Page 4 c Driver amp Software Installation Page 5 6 Part 3 Management Page 7 a NewerTech Web Manager Access Page 7 b Device Management Page 8 c Array Management Page 9 10 d Spare Pool Management Page 11 e Events Page 11 f Tasks Page 11 g Settings Page 12 h SHI Storage Health Inspector Page 13 Part 4 Troubleshooting amp FAQ Page 14 Part 5 Contact Information Page 15 Part 6 Warranty Information Page 16 17 Part 7 Software License Agreement SLA Page 18 20 Part 8 FCC Certification Information Page 21 Images and descriptions may vary slightly between this manual and the unit shipped Please visit the product webpage for the most recent specifications Page 2 NewerTech MAXPower RAID mini SAS 6G Part 1 Introduction MAXPower RAID mini SAS 6G Controller Card Utilizing the latest SAS SATA 6Gb s technology the MAXPower RAID mini SAS 6G card is the ideal choice for high speed efficient low cost RAID capable connectivity for the Mac and PC MAXPower RAID mini SAS 6G Features e PCle 2 0 x8 up to 4GB s e De
15. TED BY LAW NEWERTECH ALONG WITH OWC ITS PARENT NEW CONCEPTS DEVELOPMENT CORPORATION AND ITS AFFILIATES ARE NOT RESPONSIBLE FOR DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF USE LOSS OF REVENUE LOSS OF ACTUAL OR ANTICIPATED PROFITS INCLUDING LOSS OF PROFITS ON CONTRACTS LOSS OF THE USE OF MONEY LOSS OF ANTICIPATED SAVINGS LOSS OF BUSINESS LOSS OF OPPORTUNITY LOSS OF GOODWILL LOSS OF REPUTATION LOSS OF DAMAGE TO OR CORRUPTION OF DATA OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY ANY COSTS OF RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH OWC PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS OWC DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF THE PROGRAMS OR DATA Page 16 NewerTech MAXPower RAID mini SAS 6G Obtaining Warranty Service Through is exclusive distributor NewerTech is pleased to offer warranty service fulfilled by OWC Please access review the all included product information and contact our technical service department before requesting warranty service If the product is still not f
16. _RAID_miniSAS6G Win_drivers Right click the downloaded file and choose Extract All Click the Windows Start menu right click on Control Panel then double click System to open the System screen Click on Hardware tab then click the Device Manager button Under the Other Devices category the MAXPower RAID Card will appear with a yellow warning symbol Right click on the MAXPower RAID Card and select Update Driver Software to start the driver installation Click on Browse my computer for driver software Browse to the maxpowerraidminisas6gwindrivers folder open it and then open the subfolder named Drivers Find the folder with your operating system s name open it and then click Next 10 When asked Would you like to install this driver software click Install 11 Once the installation is complete click the option to restart your computer RAID MANAGER INSTALLATION STEPS 1 Vin oF From the unzipped folder noted in step 7 above Browse to the sub folder called Web Manager Run the Setup file Once the setup is complete restart your computer Page 6 NewerTech MAXPower RAID mini SAS 6G Part 3 Management NewerTech Web Manager The NewerTech Web Manager is an easy to use browser based utility to set up RAID arrays manage connected drives view storage health status and view information about your connected storage e Device managem
17. agreement that governs your use of the NewerTech Web Based RAID Manager software application collectively referred to as the Product You must agree to this SLA before you can use the Product You can agree to this SLA by a actually using the Product or b agreeing to this Software License Agreement If you do not agree to any of the following terms please do not use the Product You should print or otherwise save a copy of this SLA for your records Legal Authority To use the Product you must be a of legal age to form a binding contract with NewerTech and b cannot be a person barred from receiving the Product under the laws of the United States or other applicable jurisdiction including the country in which you reside or from where you use the Service By accepting this SLA you represent that you understand and agree to the foregoing Description of the Product The Product as listed above consists of RAID administrator computer software which may include associated media printed materials and online web electronics documentation Changing the Product NewerTech reserves the right to modify suspend or stop the Product or any part thereof either temporarily or permanently at any time or from time to time with or without prior notice to you Without limiting the foregoing NewerTech may provide notice of any such changes to the Product by posting them on its websites and or via the Product You agree that NewerT
18. ce from the MAXPower RAID mini SAS 6G card and then connecting it again If the device is still not recognized keep the storage device turned on and connected to the MAXPower RAID mini SAS 6G card and restart your machine Please contact Technical Support for further assistance If the MAXPower RAID Mini SAS 6G card is not being recognized by the computer First make sure the card is seated completely in the PCle slot by reviewing the Hardware Installation steps If the card is still not recognized try installing the card into a different PCle slot If the card is still not recognized please contact Technical Support for assistance FAQ Does the MAXPower Mini SAS 6G card support booting Booting from the MAXPower RAID mini SAS 6G card is not currently supported for Mac On PC s BIOS booting to RAID is supported Why does the card alarm sound when I disconnect the mini SAS cable The audible alarm on the card is disabled by default but if it is enabled you must follow a different procedure for physically disconnecting drives from the card Even though you ejected the drive from the desktop you must still unplug it from the Web Manager interface Log into the Web Manager and click on the Maintenance link for the array you wish to disconnect and click on the Unplug button Now the drives are ready to be physically unplugged from the RAID card I installed another card that uses the same localhost 7402 address and now ca
19. ch or OWC d to damage caused by service including upgrades and expansions performed by anyone who is not a representative of NewerTech OWC or an Authorized Service Provider of NewerTech or OWC e to a product or part that has been modified to significantly alter functionality or capability without the written permission of NewerTech and OWC f to consumable parts such as batteries unless damage has occurred due to a defect in materials or workmanship or g if any NewerTech serial number has been removed or defaced TO THE EXTENT PERMITTED BY LAW THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES REMEDIES AND CONDITIONS WHETHER ORAL OR WRITTEN STATUTORY EXPRESS OR IMPLIED AS PERMITTED BY APPLICABLE LAW NEWERTECH AND OWC SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS IF NEWERTECH OR OWC CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY OWC IN ITS SOLE DISCRETION No OWC or NEWERTECH reseller agent or employee is authorized to make any modification extension or addition to this warranty EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMIT
20. dio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment under FCC rules This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfe
21. ech shall not be liable to you or any third party for any modification or cessation of the Product You acknowledge that NewerTech has no express or implied obligation to provide or continue to provide the Product or any part thereof now or in the future and in addition NewerTech may at any time upon prior notice as required by applicable law institute charges or fees for the Service Limitations on Use You agree to use the Product only for purposes as permitted by this SLA and any applicable law regulation or generally accepted practice in the applicable jurisdiction NewerTech reserves the right to modify or impose any limitations on the use of the Product at any time with or without notice to you No Resale of Service You agree that you will not reproduce copy duplicate sell resell rent or trade the Product or any part thereof for any purpose Trademark Information NewerTech and the NewerTech logo and other NewerTech trademarks service marks graphics and logos used in connection with the Product are trademarks or registered trademarks of NewerTechnology Inc respectively Other trademarks service marks graphics and logos used in connection with the Product may be the trademarks of their respective owners You are granted no right or license in any of the aforesaid trademarks and further agree that you shall not remove obscure or alter any proprietary notices including trademark and copyright notices that may be af
22. efault sector size of 512B bytes 7 Available Disks Select the available drives you want to use in your RAID array 5 Block Size 8 Create A smaller block size results in faster small file reads and writes A larger block size results in faster large file reads and writes A 64K block size is the default setting as it provides a balance After the array has initialized depending on the initialization method chosen the array will be of performance for both small and large file sizes passed to the operation system to be formatted as a volume for use Click on Create to build the array A pop up notification will display with the creation confirmation Page 9 NewerTech MAXPower RAID mini SAS 6G Array Information Window To manage a RAID array after it has been created you need to access the Array Information window of the array you wish to manage From within the Array Information window you can unplug verify delete rename rebuild and expand migrate an array To access the Array Information window click on the Maintenance link for the array you wish to manage Unplugging Disconnecting an Array Array Information To properly disconnect a RAID array from the controller card you must access the Array Information window and click Unplug If an array is physically disconnected without clicking Unplug an alarm Unplug will sound if the audible alarm is enabled in the Settings section The i
23. el then double click System to open the System screen From the System screen click the Device Manager link on the left side of the window This will display a list of connected devices The MAXPower RAID Card will appear with a warning symbol within Other Devices Right click on the MAXPower RAID Card icon and select Update Driver Software to start the driver installation Click on Browse my computer for driver software Browse to and open the folder named MAXPower_RAID_miniSAS6G Win_drivers Make sure the Include Subfolders option is checked then click Next When asked Would you like to install this driver software click Install 10 Once the installation is complete click the option to restart your computer RAID MANGEMENT APPLICATION 1 L 3 From the unzipped folder noted in step 7 above browse to the sub folder called Web Manager Run the Setup file Once the setup is complete restart your computer Page 5 NewerTech MAXPower RAID mini SAS 6G WINDOWS XP 2003 Once you have installed the NewerlTech MAXPower RAID mini SAS 6G card and booted your PC follow these instructions to install the drivers and the RAID Management application Note Windows XP is only supported on a PC and is not supported via Boot Camp on a Mac k 8 9 Download the latest installer fle from www newertech com support The correct zip file is named with the prefix MAXPower
24. ent e SHI Storage Health Inspector e Array management e Task scheduler e Spare pool management e Settings e Event log Access The NewerTech Web Manager can be accessed from any web browser on the computer being used by entering the following address into the address bar PC https localhost 7402 Mac https localhost 8402 When prompted for a username and password enter the following Username admin Password admin The password can be changed at any time from within the Settings section of the Web Manager Browser must support XML e g Safari Firefox Chrome Internet Explorer etc AP MELE Manage Setting Please Login User Name Password Login Newer Technology Web RAID Management 1 6 1 Copyright c 2011 Newer Technology Ine All Rights Reserved Page 7 NewerTech MAXPower RAID mini SAS 6G Device Management Mouse over the Manage menu item and select Device to enter the Device Management screen Manage Rescan Devices Initialize Devices AP MELE Controller 1 MAXPower RAID Mini SAS 6G 2e J Device 11 Model ST6000NMO0024 1HT1 24 44D00PRT Capacity 6 00 TB Device 12 Model STS000NM0024 1HT172 44D050P9 Capacity 6 00 TB EJ Device 13 Model ST6000NMO0024 1HT174 44D00NKB Capacity 6 00 TB Device 14 Model STS000NMO0024 1HT1 724 44D00M0B Capacity 6 00 TB Update BIOS Select the file to update BIOS This process may take some time Choose File No file chosen Submit
25. estrict to localhost access Sets the time in minutes for hard disk drives to soin down when Enable https connection not being used Enable user authentication Port Number 7402 Change SAF TE Configures SAF TE settings for SAF TE activated enclosures Password Confirm Listening Port The controller card s listening port for access to the Web Manager can be changed here The listening port is specified at the end of SMTP Setting the URL https localhost used to access the Web Manager Changing the listening port is beneficial when multiple cards use the same listening port Change Password Enable Event Notification server Address name or IF Mail From E mail address Login Name Password Password The password used for accessing the Web Manager can be SMTP Port 25 changed here Itis strongly recommend to change the password Change Setting to something other than the default password The default eJI e m Recipients username and password are admin and admin respectively E mail Name Event Level SMTP Setting Recipients Add Recipient Add Recipient Enter SMTP outgoing mail server setting here to allow E mail notifications and warnings to be sent to email recipients You can Name add multiple recipients and choose level of events that are sent Event Level Information Warning L Error to each email recipient Add Test Page 12 NewerTech MAXPower RAID mini SAS 6G SHI Storage
26. ewerTech MAXPower RAID mini SAS 6G Part 6 Warranty Information NewerTech MaxPower RAID mini SAS 6G Controller Card 3 Year Warranty e Limited Warranty 3 years parts and labor Exclusions amp Limitations This Limited Warranty applies only to the NewerTech MaxPower RAID mini sas 6G Controller Card The Limited Warranty does not apply to any other NewerTech Inc NewerTech or Other World Computing Inc OWC hardware products or any software even if packaged or sold with other hardware Manufacturers suppliers or publishers other than NewerTech and OWC may provide their own warranties to the end user purchaser but NewerTech in so far as permitted by law provides their products as is Software included with the NewerTech MaxPower RAID mini sas 6G Controller Card is not covered under this Limited Warranty Refer to the licensing agreement accompanying the software for details of your rights with respect to its use Neither NewerTech nor OWC warrant that the operation of the product will be uninterrupted or error free Neither NewerTech nor OWC are responsible for damage arising from failure to follow instructions relating to the product s use This warranty does not apply a to damage caused by use with non NewerTech products b to damage caused by accident abuse misuse flood fire earthquake or other external causes c to damage caused by operating the product outside the permitted or intended uses described by NewerTe
27. fixed to or contained within the Product Page 18 NewerTech MAXPower RAID mini SAS 6G Software NewerTech s Proprietary Rights You acknowledge and agree that NewerTech and or its licensors own all legal right title and interest in and to the Product and any software including any Content provided therein provided by NewerTech to you as a part of and or in connection with the Product the Software including any and all intellectual property rights that exist therein whether registered or not and wherever in the world they may exist You further agree that the Product including the Software or any other part thereof contains proprietary and confidential information that is protected by applicable intellectual property and other laws License From NewerTech NewerTech grants you a personal non exclusive non transferable limited license to use the Software as provided to you by NewerTech as a part of the Product and in accordance with this SLA provided that you do not and do not permit anyone else to copy modify create a derivative work of reverse engineer decompile or otherwise attempt to discover the source code unless expressly permitted or required by law sell lease sublicense assign grant a security interest in or otherwise transfer any right in the Software Export Control Use of the Product and Software including transferring posting or uploading data software or other Content via the Service may
28. ily fixed by a verify or rebuild Warns of major occurrences and problems such as failed drives and improper disconnections of drives and arrays Tasks The NewerTech Web Manager has a built in scheduling system to run background rebuilds verifications integrity and health checks to the attached arrays and drives To enter the task scheduling systems click on Task menu item Health Inspector Scheduler The Health Inspector Scheduler is always visible in the Task screen of the Web Manager to check drive temperatures bad sector counts and any other errors that may be reaching critical levels If any problems are found a warning event will be created and logged If you have set SMTP settings for email RAID 0 Array SASdemo has been created su E 2015423 13 27 38 4 2 Disk 2 ST6000NM0024 1HT17Z Z4D00N Newer Technology Web RAID Management 1 6 1 Copyright c 2011 Newer Technology Ine All Rights Reserved Tasks List Health Inspector Scheduler Task Name j gt Selecta Schedule Daily Weekly Bi Weekly Monthly notification of warnings in the Settings section of the Web Manager you will receive an email notification Select a time Sunday vii 13 28 26 submit New Verify Task Scheduler The New Task Scheduler is only visible when redundant RAID arrays are present and is used to schedule times to run background verifications and rebuilds of arrays Tasks List Once a Verify or Health
29. is according to your chassis specifications Step 4 After installing the MAXPower card start your computer Page 4 NewerTech MAXPower RAID mini SAS 6G Driver amp Software Installation For the latest drivers and software visit www newertech com support MAC OS X Once you have installed the Newerlech MAXPower RAID mini SAS 6G card and booted your Mac follow these instructions to install the drivers and the RAID Mangement application 1 Download the latest installer file from www newertech com support The correct dmg file is named with the following prefix newer_sas_controller_mac Double click on the dmg file to mount the disk image that contains the Mac OS X driver and RAID software Within the disk image double click the okg fle named MAXPower_RAID_Mini_SAS_6G_Controller Follow the installer prompts to complete the installation Once completed you will need to restart in order to use the Newerlech MAXPower RAID mini SAS 6G Card WINDOWS 7 VISTA 2008 Once you have installed the Newerlech MAXPower RAID mini SAS 6G Card and booted your PC follow these instructions to install the drivers and the RAID Management application 1 7 8 9 Download the latest installer file from www newertech com support The correct zip file is named with the prefix MAXPower_RAID_miniSAS6G Win_drivers Right click the downloaded file and choose Extract All Click the Start menu Right click on Control Pan
30. n t access either card what do I do Remove one of the cards in order to gain access to the Web Manager Navigate to the Settings section and change the Listening Port number from 7402 to another 74xx number You should now be able to access that installed card on the new port and the second card on the default 7402 port Please see page 12 for more information on the Listening Port setting What happens if connect a drive that is already formatted The NewerTech MAXPower RAID mini SAS 6G has an automatic passthrough legacy feature that will pass any connected drive to the OS without needing to initialize it via the Web Manager The exception to this auto passthrough feature is when a drive or drives have been initialized via the Web Manager for use in a RAID array or as a hot spare The drives will appear in the Web Manager with an L over the icon to represent its State as a passthrough legacy drive What do I do if a drive fails Please see Rebuilding an Array amp Replacing a Failed Drive on page 10 for instructions on replacing a failed drive Page 14 NewerTech MAXPower RAID mini SAS 6G Part 5 Contact Information Telephone North America 800 275 4576 International 1 815 308 7001 8AM 8PM CT Monday Friday 9AM 4PM CT Saturday Live Chat Available during normal business hours www newertech com support Email Submit your email at www newertech com contact Page 15 N
31. nity You agree to defend indemnify and hold NewerTech its parent holding company affiliates subsidiaries directors officers employees agents partners and licensors harmless from any claim or demand including reasonable attorneys fees made by a third party relating to or arising from a any Content you submit post transmit or otherwise make available through the Product b your use of the Product c any violation by you of this SLA or d your violation of any rights of another This obligation shall survive the termination or expiration of this SLA and or your use of the Product Governing Law Any litigation or other dispute resolution between you and NewerTech arising out of or relating to this SLA or your use of the Product will take place in the McHenry County Illinois and you and NewerTech hereby consent to the personal jurisdiction of and exclusive venue in the state and federal courts within that District with respect to any such litigation or dispute resolution This Agreement will be governed by and construed in accordance with the laws of the United States and the State of Illinois except that body of Illinois law concerning conflicts of law This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods the application of which is expressly excluded Page 20 NewerTech MAXPower RAID mini SAS 6G Part 8 FCC Certification Information FCC Part 15 Class B Ra
32. rence that may cause undesired operation European Union Compliance Statement This Information Technologies Equipment has been tested and found to comply with the follow ing European directives e European Standard EN55022 1998 Class B e European Standard EN55024 1998 2015 NewerTech All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of Newer Tech Inc MAXPower NewerTech and the NewerTech arrow logo are trademarks of New Concepts Development Corporation registered in the U S Patent and Trademark Office and in Canada Apple Mac Mac Pro and OS X are trademarks of Apple Inc registered in the U S and other countries Windows and Vista are trademarks of Microsoft Corporation registered in the U S and other countries Other marks may be the trademark or registered trademark property of their owners Page 21 R4 DM 5 07 15 NWTMANRAIDMS
33. rray will need to be unplugged from the Array Management screen before physically disconnecting the array or drive within the array See the Unplugging an Array on page 10 for more information NewerTech MAXPower RAID mini SAS 6G Array Management The Array Management screen acts as the Web Manager s home screen but to access it from any other screen click on the Manage menu item and select Array to enter the Array Management screen Creating a RAID Array To create a RAID array click on the Create Array button in the Logical Device Information section Once the Create Array screen has loaded configure the following settings to create the RAID array 1 Array Type Select the RAID level you want to use See page 3 of the manual for RAID type explanations Select JBOD Volume if you want to use a single drive or want to do a concatenation spanning of drives 2 Array Name Create Array Name the array for identification within the Web Manager The volume name will be created after you format the created array pray Te tia tsi ik tae ge i Array Name Default 3 Initialization Method J Quick Initialization Initialization Method Quick init i Skips the full build initialization of the array and allows for a volume to be created This l i Cache Policy Write Back T is not usually recommended as the array will not be fully protected from failure until a full o oo
34. unctioning properly after making use of these resources please contact the OWC representatives or if applicable an OWC Authorized Service Provider located using the information provided in the documentation An OWC representative or OWC Authorized Service Provider will help determine whether your product requires service and if it does will inform you how OWC will provide it OWC or its OWC Authorized Service Providers will provide warranty service on products that are tendered or presented for service during the Warranty Period as permitted by law You will be responsible for shipping and handling charges to the United States of America for any warranty service In accordance with applicable law OWC may require that you furnish proof of purchase details and or comply with registration requirements before receiving warranty service Please refer to the accompanying documentation for more details on this and other matters on obtaining warranty service This warranty is expressly subject to the website Terms amp Conditions Terms amp Terms of Sale located at http eshop macsales com service terms sale which are hereby incorporated herein and made a part hereof by this reference For OWC s complete Return Policies please visit http eshop macsales com service returnpolicy NEITHER NEWERTECH NOR OWC ARE RESPONSIBLE FOR THE LOSS CORRUPTION OR DESTRUCTION OF DATA WHILE USING ANY PRODUCT PURCHASED FROM NEWERTECH OR OWC NEWERTECH AND OWC W
35. vice hot plug amp hot swap support PCle 1 0 up to 2GB s e Automatic device passthrough to OS e Two mini SAS ports e Convenient browser based management e 2e Model Two external mini SAS SFF 8088 e SHI Storage Health Inspector for the monitoring e 1e1i Model One external mini SAS SFF 8088 amp and reporting of drive health one internal mini SAS SFF 8087 e Compatible with SATA based hard disk drives and e SAS Expander support up to 128 SAS SATA devices solid state drives e RAID levels 0 1 5 10 50 and JBOD SPAN and 3 year warranty individual drive modes supported What is Mini SAS SAS which stands for Serial Attached SCSI is a data transport protocol bus that can connect storage devices at speeds up to 6Gb sec on a single channel Mini SAS is a connection type of SAS that carries four SAS data channels through one cable What is RAID RAID stands for Redundant Array of Independent Drives Put simply this means taking multiple matching drives and arranging them together to achieve large storage space speed data protection or any combination of the three The MAXPower RAID mini SAS 6G Controller Card supports the following RAID types RAID 0 Stripe RAID 1 Mirror Speed amp Large Storage Speed Data is alternated across two or more drives to gain speed by essentially distributing the workload Protection No built in protection Capacity Usable space is the combined capacity of all the drives RAID
36. y Information window A pop up window will ask you to confirm the array deletion Click OK to continue with the deletion or Cancel to cancel the deletion Deleting an array will delete all the data on that array Rebuilding an Array amp Replacing a Failed Drive When a redundant array becomes degraded and enters a Critical state usually caused by a failed drive it will need to be rebuilt If a spare drive has already been reserved via the Spare Pool Management section it will automatically replace a failed drive and begin the rebuild process If there are no drives in the Spare Pool follow these steps to replace a failed drive and begin the rebuild process 1 Physically replace the failed drive with a matching unformatted drive It is strongly recommended with RAID arrays to use drives that are matching in manufacturer part number size speed and firmware RAID 5 0 Array Information 2 Before adding the drive to the RAID array it is suggested to initialize the drive Offline Disk via the Device Management section of the RAID Manager See page 8 Device Management for more information on initializing a drive Device_1_6 3 After the new drive has been initialized navigate to the Array Management Device_1_7 screen Click the Maintenance link on the array needing to be rebuilt to bring i i Device_1_8 up the Array Information window Click the Add Disk button as pictured to the right 4
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