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HP Pavilion dv6 Notebook PC

1. For use with all computer models 665326 A41 For use with all computer models 665326 161 in Belgium in Latin America For use with all computer models 665326 201 For use with all computer models 665326 B31 in Brazil in the Netherlands For use only with computer models 665326 261 For use with all computer models 665326 131 equipped with an AMD processor in Portugal in Bulgaria For use with all computer models 665326 121 For use with all computer models 665326 251 in Canada in Russia For use with all computer models 66532611 For use with all computer models 665326 171 in the Czech Republic and Slovakia in Saudi Arabia For use with all computer models 665326 DH1 For use with all computer models 665326 BA1 in Denmark Finland and Norway in Slovenia For use with all computer models 665326 051 For use only with computer models 665326 AD1 in France equipped with an Intel processor in South Korea For use with all computer models 665326 041 For use with all computer models 665326 071 in Germany in Spain For use with all computer models 665326 DJ1 For use with all computer models 665326 BG1 in Greece in Switzerland For use with all computer models 665326 211 For use only with computer models 665326 AB1 in Hungary equipped with an Intel processor in Taiwan For use only with computer models 665326 D61 For use only with computer models 665326 281 equipped with an Intel processor equipped with an Intel processor in India in Thailand For use on
2. 4 Left TouchPad button Functions like the left button on an external mouse 5 TouchPad on light e On The TouchPad is on e Off The TouchPad is off 6 Right TouchPad button Functions like the right button on an external mouse 14 Chapter 2 External component identification Front Item Component Description 1 Digital Media Slot Supports the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card Ultra High Speed MultiMediaCard UHS MMC 2 Speakers 2 select models only Produce sound Component Description Vent Enables airflow to cool internal components NOTE the computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Front 15 Left side 16 ESTY COKWHOOO Item Component 1 Vent Description Enables airflow to cool internal components NOTE the computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 External monitor port Connects an external VGA monitor or projector 3 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or
3. 631255 001 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB L3 cache dual core 631253 001 35 W Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 653341 001 35W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W 653340 001 Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W 653339 001 Intel Pentium B960 TJ85 2 20 GHz processor 2 0 MB L3 cache dual core 35 W 664662 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W 653338 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e WLAN module see WLAN module on page 59 Chapter 4 Removal and replacement procedures e Keyboard see Keyboard on page 62 Top cover see Top cover on page 66 e System board see System board on page 77 e Fan he
4. Remove the wireless antenna cables and transceivers 3 The wireless antenna cables and transceivers are available in the Antenna Kit spare part number 665287 001 Reverse this procedure to reassemble and install the display assembly Component replacement procedures 101 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility E NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press 10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a
5. a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update Ef NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates Using Setup Utility 105 BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions Ey NOTE After a message on the scr
6. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the fan heat sink assembly is removed Replacement thermal material is included with the fan heat sink assembly processor and system board spare part kits Replacement thermal material is also available in the Thermal Material Kit Ey NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it only on computer models equipped with a graphics subsystem with discrete memory e A thermal pad is used on the Northbridge chip 5 and the heat sink section 6 that services it E NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with discrete memory e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it only on computer models equipped with a graphics subsystem with discrete memory e A thermal pad is used on the Northbridge chip 5 and the heat sin
7. 1080p 1900x1080 display typical brightness 220 nits 15 6 in HD LED LVDS SVA BrightView 1366x768 display typical brightness 200 nits All display assemblies include 2 wireless local area network WLAN antenna cables Supports 16 9 ultra wide aspect ratio Lighted logo on top bezel Memory 2 customer accessible upgradable memory Y Y module slots Supports dual channel memory V V Supports up to 8192 GB of system RAM Y Supports up to 16384 GB of system RAM V DDR3 1333 MHz V V Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Supports the following configurations Y Y e 16384 MB total system memory 8192x2 e 12288 MB total system memory 8192x1 4096x1 e 8192 MB total system memory 8192x1 or 4096x2 e 6144 MB total system memory 4096x1 2048x1 e 4096 MB total system memory 4096x1 or 2048x2 e 2048 MB total system memory 2048x1 Hard drives Supports 6 35 cm 2 5 in hard drives in 12 7 mm Y V 50 in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Customer accessible Y Y Accelerometer HDD protection support V N Serial ATA NI y Supports the following configurations V V e 1 TB 5400 rpm 12 7 mm e 750GB 7200 and 5400 rpm 9 5 mm e 640 GB 5400 rpm 9 5 mm e 500 GB 7200 rpm 9 5 mm e 320 GB 7200 and 5400 rpm 7 0 mm Sup
8. 3 60 GHz processor 1600 MHz FSB 8 0 MB L3 cache dual core 45 W Intel Core i7 2820GM 2 30 GHz SC turbo up to Y 3 20 GHz processor 1600 MHz FSB 8 0 MB L3 cache quad core 45 W Intel Core i7 2760GM 2 40 GHz SC turbo up to Y 3 50 GHz processor 1600 MHz FSB 6 0 MB L3 cache dual core 45 W Intel Core i7 2720GM 2 20 GHz SC turbo up to Y 3 00 GHz processor 6 0 MB L3 cache quad core 45 W Intel Core i7 2670QM 2 20 GHz SC turbo up to Y 3 10 GHz processor 1600 MHz FSB 6 0 MB L3 cache dual core 45 W Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Intel Core i7 2640M 2 80 GHz SC turbo up to 3 50 Y GHz processor 1333 MHz FSB 4 0 MB L3 cache dual core 35 W Intel Core i7 2630GM 2 00 GHz SC turbo up to V 2 90 GHz processor 1333 MHz FSB 6 0 MB L3 cache quad core 45 W Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 V GHz processor 4 0 MB L3 cache dual core 35 W Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 V GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 Y GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 V GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 Y cache dual core 35 W Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3
9. SC turbo up to 3 20 GHz processor 1600 MHz FSB 8 0 MB L3 cache quad core 45 W includes replacement thermal material 634862 001 320 GB 7200 rpm 7 0 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 634932 001 500 GB 5400 rpm 7 0 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 635501 001 Intel Core i7 2630QM 2 00 GHz SC turbo up to 2 90 GHz processor 1333 MHz FSB 6 0 MB L3 cache quad core 45 W includes replacement thermal material 636631 001 9 cell 100 Whr 3 00 Ah Li ion battery 638974 001 1 TB 5400 rpm 12 7 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 640926 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter for use with all computer models 645193 001 320 GB 5400 rpm 7 0 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 651038 001 RTC battery 653338 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 653339 001 Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653340 001 Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W
10. if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Setup Utility without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File Ignore Changes and Exit and then press enter Downloading a BIOS update Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps
11. 512 MB of dedicated video memory 64 MB x 16 GDDR5 x 4 PCs 3 2 GBPS utilize VRAM component GDDR5 32 MB x 32 with 5GBPS capability e AMD Radeon HD 6545G2 graphics subsystem on computer models equipped with an AMD A6 processor with 512 MB of dedicated video memory 64 MB x 16 GDDR5 x 4 PCs 3 2 GBPS utilize VRAM component GDDR5 32 MB x 32 with 5GBPS capability e AMD Radeon HD 6515G2 graphics subsystem on computer models equipped with an AMD A4 processor with 512 MB of dedicated video memory 64 MB x 16 GDDR5 x 4 PCs 3 2 GBPS utilize VRAM component GDDR5 32 MB x 32 with 5GBPS capability Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Internal graphics Y e Intel HD Graphics 3000 on computer models equipped with an Intel Core i7 i5 or i3 processor e Intel HD Graphics 3000 on computer models equipped with an Intel Pentium processor Switchable discrete graphics e ATI XT Radeon HD 6770M M2 package with 2048 MB 64 MB x 32 GDDR5 x 8 PCs 5GBPS or 1024 MB 32 MB x 32 GDDR5 x 8 PCs 5GBPS of graphics subsystem discrete memory muxless e ATi XT Radeon HD 6490M M2 package with 1024 MB of graphics subsystem discrete memory 64 MB x 32 GDDR5 x 4 PCs 5GBPS muxless Support for DX11 HD decode HDMI BACO Y Y Panel 15 6 in full high definition FHD light emitting diode Y Y LED low voltage differential signalling LVDS WVA AntiGlare
12. L3 cache dual core 35 W Intel Core i7 2630GM 2 00 GHz SC turbo up to 2 90 GHz processor 1333 MHz 635501 001 FSB 6 0 MB L3 cache quad core 45 W Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 4 0 MB 631252 001 L3 cache dual core 35 W Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB 631255 001 L3 cache dual core 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB 631253 001 L3 cache dual core 35 W 26 Chapter 3 Illustrated parts catalog Item Component Spare part number Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 653341 001 cache dual core 35 W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W 653340 001 Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W 653339 001 Intel Pentium B960 TJ85 2 20 GHz processor 2 0 MB L3 cache dual core 35 W 664662 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W 653338 001 15 Fan heat sink assembly includes replacement thermal material For use only with computer models equipped with an AMD processor and a graphics 665278 001 subsystem with discrete memory For use only with computer models equipped with an AMD processor and a graphics 665277 001 subsystem with UMA memory For use only with computer models equipped with an Intel
13. Layer Drive precautions 45 removal 52 spare part number 28 33 40 52 122 Index Bluetooth module removal 72 spare part number 24 37 72 Bluetooth module cable removal 73 spare part number 24 38 bottom components 18 button components 11 buttons optical drive eject 17 power 11 TouchPad 14 TouchPad on off 14 Web browser 11 C Cable Kit contents 29 spare partnumber 24 29 38 cables service considerations 44 caps lock light 13 chipset product description 2 components bottom 18 button 11 display 10 fingerprint reader 11 front 15 keys 12 left side 16 lights 13 rear 15 rightside 17 speaker 11 TouchPad 14 computer feet locations 50 computer major components 21 computer part number 20 49 computer specifications 107 connectors service considerations 44 D Digital Media Slot 15 display specifications 108 subcomponents 30 display assembly removal 93 spare partnumbers 93 display bezel removal 95 spare part numbers 30 38 43 Display Cable Kit spare part numbers 30 38 100 display components 10 display enclosure spare part numbers 31 37 38 95 Display Hinge Kit spare part number 30 39 99 display panel product description 4 removal 97 spare part numbers 30 40 43 99 display panel cable removal 99 spare part numbers 30 100 Display Rubber Kit spare part number 31 40 Display Screw Kit spare part number 31 40 drive light 17 drives preventing damage 45 DVD RW Doub
14. Li ion battery 593562 001 6 cell 62 Whr 2 80 Ah Li ion battery 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi Adapter for use only on computer models equipped with an Intel processor 600370 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter Bluetooth 3 0 HS ready for use with all computer models 603785 001 640 GB 5400 rpm 9 5 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 608218 001 500 GB 7200 rpm 9 5 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 609939 001 65 W RC V HP Smart AC adapter for use with all computer models 609940 001 90 W PFC RC V HP Smart AC adapter for use with all computer models 609941 001 120 W PFC RC V HP Smart AC adapter for use with all computer models 609947 001 90 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 609948 001 65 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 621565 001 2 GB memory module DDR3 10600 1333 MHz 621569 001 4 GB memory module DDR3 10600 1333 MHz 630703 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter for use with all computer models 630705 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter Bluetooth 3 0 HS ready for use only on computer m
15. The battery release latch will automatically lock into place Optical drive Ef NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive 665329 001 Blu ray Disc R RW FX SuperMulti Drive 665328 001 DVD RW Double Layer FX SuperMulti Drive 665327 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 Remove the optical drive 1 Slide the service cover release latch to release the service cover 52 Chapter 4 Removal and replacement procedures 5 6 Lift the rear edge of the service cover up and forward until it rests at an angle Remove the service cover The service cover is available in the Plastics Kit spare part number 665332 001 Remove the Phillips PM2 5x4 0 screw that secures the optical drive to the computer Remove the optical drive by sliding it out of the optical drive bay If it is necessary to replace the optical drive bracket position the optical drive with th
16. V cache dual core 35 W Intel Pentium B960 TJ85 2 20 GHz processor 2 0 V MB L3 cache dual core 35 W Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB V L3 cache dual core 35 W Chipset Northbridge AMD A70M Fusion controller hub FCH Y Northbridge AMD A60M FCH Southbridge AMD SB820M Intel HM65 Express chipset with NEC USB 3 0 select y models only Intel HM65 Express chipset V Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Graphics Internal graphics Y e AMD Radeon HD 6620G graphics on computer models equipped with an AMD A8 processor e AMD Radeon HD 6520G graphics on computer models equipped with an AMD A processor e AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor Switchable discrete graphics e AMD Radeon HD 6755G2 graphics subsystem on computer models equipped with an AMD A8 or A processor with 1024 MB of dedicated video memory 64 MB x 16 GDDR5 x 8 PCs 3 2 GBPS utilize VRAM component GDDR5 32 MB x 32 with 5GBPS capability e AMD Radeon HD 6750M graphics subsystem on computer models equipped with an AMD A4 processor with 1024 MB of dedicated video memory 64 MB x 16 GDDR5 x 8 PCs 3 2 GBPS utilize VRAM component GDDR5 32 MB x 32 with 5GBPS capability e AMD Radeon HD 6645G2 graphics subsystem on computer models equipped with an AMD A8 processor with
17. confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 102 Chapter5 Setup Utility BIOS and System Diagnostics Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions Ef NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the 2 keyboard to navigate and make selections in Setup Utility Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow ke
18. e Off the computer is off or in Hibernation 5 Drive light e Blinking white The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 6 USB ports 2 Connect optional USB devices 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 8 Battery light e White the computer is connected to external power and the battery is fully charged e Amber A battery is charging e Blinking amber The battery has reached a low battery level or there is a battery error When a battery reaches a critical battery level the battery light begins blinking rapidly 9 Power connector Connects an AC adapter Right side 17 Bottom 18 Item Component Description 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Vents 6 Enable airflow to cool internal components NOTE the computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Contains the hard drive the WLAN device and the Chapter 2 External component ide
19. follow the on screen instructions E NOTE If you need to stop a diagnostics test while it is running press esc 106 Chapter 5 Setup Utility BIOS and System Diagnostics 6 Specifications Computer specifications Metric U S Dimensions Depth 24 7 cm 9 72 in Width 37 8 cm 14 88 in Height front to back 3 1 to 3 5 cm 1 23 to 1 39 in Weight 2 91 kg 6 42 lb Input power Operating voltage 18 5 V dc 9 3 5 A 65 W 19 V dc 4 74 A 90 W or 18 5 V dc 6 5 A 120 W Operating current 3 5 4 74 or 6 5 A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Computer specifications 107 15 6 inch display specifications 108 Metric U S Dimensions Height 19 6 cm 7 72 in Width 34 7 cm 13 66 in Diagonal 39 8 cm 15 67 in Number of colors Contrast ratio Up to 16 8 million 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1366 x 768 Configuration RGB vertical stripe Backlig
20. includes replacement thermal material 653341 001 Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653348 001 AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB 4 0 MB L2 cache dual core 35 W includes replacement thermal material 653349 001 AMD A6 3400M 2 30 GHz processor 1 4 GHz FSB 4 0 MB L2 cache quad core 35 W includes replacement thermal material Chapter 3 Illustrated parts catalog Spare part number Description 653350 001 AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB 4 0 MB L2 cache quad core 35 W includes replacement thermal material 653356 001 AMD A4 3310MX 2 50 GHz processor 2 10 GHz FSB 2 0 MB L2 cache dual core 45 W includes replacement thermal material 653357 001 AMD A6 3410MX 2 30 GHz processor 1 60 GHz FSB 2 0 MB L2 cache quad core 45 W includes replacement thermal material 653358 001 AMD A8 3510MX 2 50 GHz processor 1 80 GHz FSB 4 0 MB L2 cache quad core 45 W includes replacement thermal material 653364 001 AMD A8 3530MX 2 60 GHz processor 1 90 GHz FSB 4 0 MB L2 cache quad core 45 W includes replacement thermal material 655792 001 4 0 EDR Bluetooth module for use only with computer models equipped with an Intel processor NOTE The Bluetooth module spare part kit does not include the Bluetooth module cable The Bluetooth module cable i
21. memory 14 Processor includes replacement thermal material AMD A8 3530MX 2 60 GHz processor 1 90 GHz FSB 4 0 MB L2 cache quad core 653364 001 45 W AMD A8 3510MX 2 50 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 653358 001 45 W AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB 4 0 MB L2 cache quad core 653350 001 35 W AMD A6 3410MX 2 30 GHz processor 1 60 GHz FSB 2 0 MB L2 cache quad core 653357 001 45 W AMD A6 3400M 2 30 GHz processor 1 4 GHz FSB 4 0 MB L2 cache quad core 653349 001 35 W AMD A4 3310MX 2 50 GHz processor 2 10 GHz FSB 2 0 MB L2 cache dual core 653356 001 45 W AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB 4 0 MB L2 cache dual core 653348 001 35 W Intel Core i7 2860GM 2 50 GHz SC turbo up to 3 60 GHz processor 1600 MHz 666175 001 FSB 8 0 MB L3 cache dual core 45 W Intel Core i7 2820GM 2 30 GHz SC turbo up to 3 20 GHz processor 1600 MHz 634694 001 FSB 8 0 MB L3 cache quad core 45 W Intel Core i7 2760GM 2 40 GHz SC turbo up to 3 50 GHz processor 1600 MHz 666174 001 FSB 6 0 MB L3 cache dual core 45 W Intel Core i7 2720GM 2 20 GHz SC turbo up to 3 00 GHz processor 6 0 MB 631254 001 L3 cache quad core 45 W Intel Core i7 2670GM 2 20 GHz SC turbo up to 3 10 GHz processor 1600 MHz 665116 001 FSB 6 0 MB L3 cache dual core 45 W Intel Core i7 2640M 2 80 GHz SC turbo up to 3 50 GHz processor 1333 MHz FSB 666173 001 4 0 MB
22. microphone module 3 The webcamera microphone module is available using spare part number 665365 001 6 f it is necessary to replace the hinge covers a Remove the two Phillips PM2 0x3 0 1 screws that secure the hinge covers to the display enclosure 96 Chapter 4 Removal and replacement procedures b Remove the hinge covers 2 The hinge covers are available using spare part number 665314 001 7 If it is necessary to replace the display panel a Remove the two Phillips PM2 5x3 5 1 screws and the six Phillips PM2 5x5 0 screws 2 that secure the display panel to the display enclosure Component replacement procedures 97 b Lift the top edge of the display panel 1 and then swing it forward 2 until it rests upside down in front of the display enclosure c Release the adhesive strips 1 and 2 that secure the display panel cable to the display panel and then disconnect the display panel cable 3 from the display panel d Remove the display panel The display panel is available using spare part numbers 668279 001 and 665335 001 for use with computer models equipped with a 15 6 in 98 Chapter 4 Removal and replacement procedures FHD LED AntiGlare display panel and 668280 001 668278 001 and 665334 001 for use with computer models equipped with a 15 6 in HD LED BrightView display panel 8 If it is necessary to replace the display hinges a Remove the eight Phillips PM2 0x2 0 screws
23. parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary re
24. procedures 73 USB board Description Spare part number USB board does not include cable 665331 001 NOTE The USB board cable is not included in the USB board spare part kit The USB board cable is included in the Cable Kit spare part number 665303 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e Keyboard see Keyboard on page 62 e Top cover see Top cover on page 66 Remove the USB board and cable 1 Release the ZIF connector to which the USB board cable is connected and then disconnect the USB board cable 1 from the system board 2 Remove the Phillips PM2 5x5 0 screw 2 that secures the USB board to the base enclosure 3 Remove the USB board 3 and cable 74 Chapter 4 Removal and replacement procedures Reverse this procedure to install the USB board Power connector cable Description Spare part number Power connector cable 665306
25. processor and a graphics 665309 001 subsystem with 2048 MB discrete memory For use only with computer models equipped with an Intel processor and a graphics 665308 001 subsystem with 1024 MB discrete memory For use only with computer models equipped with an Intel processor and a graphics 665307 001 subsystem with UMA memory 16 Base enclosure includes battery release latch and 4 rubber feet For use only with computer models equipped with USB version 3 0 665298 001 For use only with computer models equipped with USB version 2 0 665297 001 17 Battery 9 cell 100 Whr 3 00 Ah Li ion battery 636631 001 6 cell 62 Whr 2 80 Ah Li ion battery 593562 001 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 18 Memory modules 2 DDR3 10600 1333 MHz 8 GB 63409 1 001 4 GB 621569 001 2 GB 621565 001 19 RTC battery 651038 001 20 Hard drive 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 1 TB 5400 rpm 12 7 mm 638974 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 603785 001 500 GB 7200 rpm 9 5 mm 608218 001 Computer major components 27 28 Item Component Spare part number 500 GB 7200 rpm 9 5 mm 634932 001 320 GB 7200 rpm 7 0 mm 634862 001 320 GB 5400 rpm 7 0 mm 645193 001 160 GB solid state drive not illustrated for use only with computer models 666441 001 equipped wi
26. see Fere veni e Pie ee Reprod Ere tri ERA epa i 116 Create a system restore point ecceeecececceeeeeeeeeeeeeeeeeeeeeeeeeceeeceeeeeeeeeaaneaea 117 Restore to a previous date and time ssssssssssssee 117 8 Power cord set requiremellis rope opere ssa SFr EE SFaS E FEPECEEPESNXPECRRVE ERE PRA aa ai 118 Requirements for all countries asser todo perle atu Oed armia t bee PvP Mente bublns bla 118 Requirements for specific countries and regions ssssssseeeeeeeenneeene 119 1 ing sssusa 121 IE sR RIN FER HR E RC inn RRR Rea 122 vii viii Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Product Name HP Pavilion dv Notebook PC Y Y Processors AMD A8 3530MX 2 60 GHz processor 1 90 GHz V FSB 4 0 MB L2 cache quad core 45 W AMD A8 3510MX 2 50 GHz processor 1 50 GHz Y FSB 4 0 MB L2 cache quad core 45 W AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB V 4 0 MB L2 cache quad core 35 W AMD A6 3410MX 2 30 GHz processor 1 60 GHz Y FSB 2 0 MB L2 cache quad core 45 W AMD A6 3400M 2 30 GHz processor 1 4 GHz FSB V 4 0 MB L2 cache quad core 35 W AMD A4 3310MX 2 50 GHz processor 2 10 GHz Y FSB 2 0 MB L2 cache dual core 45 W AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB Y 4 0 MB L2 cache dual core 35 W Intel Core i7 2860QM 2 50 GHz SC turbo up to V
27. the 665345 001 HD6490 graphics subsystem with 1024 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an Intel quad core processor a 665352 001 graphics subsystem with UMA memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor a 665350 001 graphics subsystem with UMA memory and USB version 2 0 For use only with computer models equipped with an Intel dual core processor a 665351 001 graphics subsystem with UMA memory and USB version 3 0 For use only with computer models equipped with an Intel dual core processor a 665349 001 graphics subsystem with UMA memory and USB version 2 0 Thermal Material Kit not illustrated includes replacement thermal paste and pads For use only with computer models equipped with an AMD processor and a graphics 665286 001 subsystem with discrete memory For use only with computer models equipped with an AMD processor and a graphics 665285 001 subsystem with UMA memory Computer major components 25 Item Component Spare part number For use only with computer models equipped with an Intel processor and a graphics 665354 001 subsystem with 2048 MB discrete memory For use only with computer models equipped with an Intel processor and a graphics 665355 001 subsystem with 1024 MB discrete memory For use only with computer models equipped with an Intel processor and a graphics 665353 001 subsystem with UMA
28. thermal material 665282 001 System board for use only with computer models equipped with an AMD A70M processor and a graphics subsystem with UMA memory includes replacement thermal material 665284 001 System board for use only with computer models equipped with an AMD A70M processor and a graphics subsystem with 1024 MB discrete memory includes replacement thermal material 665285 001 Thermal Material Kit for use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal paste and pads 665286 001 Thermal Material Kit for use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory includes replacement thermal paste and pads 665287 001 Antenna Kit includes left and right wireless antenna cables and transceivers 665288 001 Display enclosure in dark umber finish Sequential part number listing 37 38 Spare part number Description 665289 001 Display enclosure in steel gray finish 665290 001 Display enclosure in espresso black finish 665291 001 Display enclosure in linen white finish 665292 001 Display enclosure in Pacific blue finish 665293 001 Display enclosure in Sonora red finish 665294 001 Display enclosure in ruby red finish 665295 001 Display enclosure in pearl pink finish 665296 001 Display enclosure in butter gold finish 665297 001 Base enc
29. type SATA SATA SATA Transfer rate Synchronous maximum 1 1 GB sec 1 1 GB sec 1 1 GB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 1 5 ms Average read write 11 13 ms 11 13 ms 11 13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 976 773 168 628 142 448 488 397 168 Disk rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details 110 Chapter 6 Specifications 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash dr
30. with computer models equipped with an Intel processor and a graphics subsystem with 2048 MB discrete memory includes replacement thermal paste and pads 665356 001 Top cover in dark umber finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665357 001 Top cover in steel grey finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665358 001 Top cover in espresso black finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 Sequential part number listing 41 42 Spare part number Description 665359 001 Top cover in linen white finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665360 001 Top cover in Pacific blue finish includes TouchPad and T
31. 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 51 and then remove the following components Optical drive see Optical drive on page 52 Hard drive see Hard drive on page 54 Keyboard see Keyboard on page 62 Top cover see Top cover on page 66 USB board see USB board on page 74 Remove the power connector cable 1 2 3 Disconnect the power connector cable 1 from the system board Release the power connector cable from the clips 2 built into the base enclosure Remove the two Phillips PM2 0x2 0 screws 3 that secure the power connector to the base enclosure Component replacement procedures 75 4 Remove the power connector 4 from the base enclosure Reverse this procedure to install the power connector cable 76 Chapter 4 Removal and replacement procedures System board E NOTE The system board spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit using the following spa
32. 1 that secure the display hinges to the display panel b Remove the display hinges 2 The display hinges include the display hinges and brackets and are available using spare part number 665313 001 2 9 If it is necessary to replace the display panel cable a Release the tabs 1 built into the display enclosure shielding that secure the display panel cable to the display enclosure Component replacement procedures 99 b Releose the display panel cable from the clips 2 built into the display enclosure c Remove the display panel cable The display panel cable includes the webcamera microphone module cable and is available in the Display Cable Kit using the following spare part numbers e 665305 001 For use only with computer models equipped with a FHD display assembly e 665304 001 For use only with computer models in dark umber and steel gray finish e 665302 001 For use only with computer models in butter gold espresso black linen white Pacific blue pearl pink ruby red and Sonoma red finish 10 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna transceivers 1 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape b Release the wireless antenna cables from the clips 2 built into the display enclosure 100 Chapter 4 Removal and replacement procedures
33. 3 001 In ruby red finish 665362001 In Sonoma red finish 665361 001 In steel gray finish 665357 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e Keyboard see Keyboard on page 62 E NOTE When replacing the top cover be sure that the power button board and cable see Power button board on page 69 and fingerprint reader board and cable see Fingerprint reader board on page 70 are removed from the defective top cover and installed on the replacement top cover Remove the top cover 1 Close the computer 2 Turn the computer upside down with the front toward yov 66 Chapter 4 Removal and replacement procedures 3 4 5 6 Remove the seven Phillips PM2 5x10 0 screws that secure the top cover to the computer Remove the following screws that secure the top cover to the computer Three Phillips PM2 0x3 0 screws 1 in the optical drive ba
34. 345 001 graphics subsystem with 1024 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an Intel quad core processor a graphics 665352 001 subsystem with UMA memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor a graphics 665350 001 subsystem with UMA memory and USB version 2 0 For use only with computer models equipped with an Intel dual core processor a graphics subsystem 665351 001 with UMA memory and USB version 3 0 For use only with computer models equipped with an Intel dual core processor a graphics subsystem 665349 001 with UMA memory and USB version 2 0 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e WLAN module see WLAN module on page 59 e Keyboard see Keyboard on page 62 e Top cover see Top cover on page 66 When replacing t
35. 666423 DH1 Keyboard in silver finish for use in Denmark Finland and Norway includes keyboard cable 666423 DJ1 Keyboard in silver finish for use in Slovakia includes keyboard cable 666423 FL1 Keyboard in silver finish for use in the Czech Republic and Slovenia includes keyboard cable 666441 001 160 GB solid state drive for use only with computer models equipped with an Intel processor 668278 001 15 6 in HD LED BrightView SVA display panel with display bezel 668279 001 15 6 in FHD LED AntiGlare SVA display panel with display bezel 668280 001 15 6 in HD LED BrightView SVA display panel with display bezel in aluminum finish Sequential part number listing 43 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures Flatbladed screwdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ef NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Z CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designa
36. A6 3400M 2 30 GHz processor 1 4 GHz FSB 4 0 MB L2 cache quad core 35 W 653349 001 AMD A4 3310MX 2 50 GHz processor 2 10 GHz FSB 2 0 MB L2 cache dual core 45 W 653356 001 AMD A4 3300M 2 50 GHz processor 1 9 GHz FSB 4 0 MB L2 cache dual core 35 W 653348 001 Component replacement procedures 85 86 Description Spare part number Intel Core i7 2860GM 2 50 GHz SC turbo up to 3 60 GHz processor 1600 MHz FSB 8 0 MBL3 666175 001 cache dual core 45 W Intel Core i7 2820GM 2 30 GHz SC turbo up to 3 20 GHz processor 1600 MHz FSB 8 0 MB 634694 001 L3 cache quad core 45 W Intel Core i7 2760GM 2 40 GHz SC turbo up to 3 50 GHz processor 1600 MHz FSB 6 0 MBL3 666174001 cache dual core 45 W Intel Core i7 2720GM 2 20 GHz SC turbo up to 3 00 GHz processor 6 0 MB L3 cache 631254 001 quad core 45 W Intel Core i7 2670GM 2 20 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 6 0 MB L3 665116 001 cache dual core 45 W Intel Core i7 2640M 2 80 GHz SC turbo up to 3 50 GHz processor 1333 MHz FSB 4 0 MB L3 666173 001 cache dual core 35 W Intel Core i7 2630GM 2 00 GHz SC turbo up to 2 90 GHz processor 1333 MHz FSB 6 0 MB 635501 001 L3 cache quad core 45 W Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 4 0 MB L3 cache dual core 631252 001 35 W Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core
37. AMD A60M processor a graphics subsystem 665279 001 with UMA memory and USB version 2 0 For use only with computer models equipped with an Intel quad core processor the HD6770 665342 001 graphics subsystem with 2048 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel dual core processor the HD6770 665341 001 graphics subsystem with 2048 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor the HD6770 665344 001 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel dual core processor the HD6770 665343 001 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor the HD6490 665348 001 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor the HD6490 665346 001 graphics subsystem with 1024 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an Intel dual core processor the HD6490 665347 001 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 Component replacement procedures 77 78 Description Spare part number For use only with computer models equipped with an Intel dual core processor the HD6490 665
38. E 33 Sequential part number listing sppasccaswrndcaasninrarurinenahuse ordwenrssadnsrasouvanesetaneenseinn anuhanddatedeneakstedensins 34 4 Removal and replacement procedures ccccssssssscssssccesscccescccescccescccescccesccceseccescooess 44 Preliminary replacement requirements ssssssssssssssssseeeeeeeeeee eene ener eene nennen 44 Tools reg ited aeria P 44 Service considerations securea dated ete ud Ced pda paa aba AE E BU Gueule 44 PLS TG oe Le tirs Cm FERRE PAR IRE TC E extr DN IdY PHI ERR M TITULI HR TE 44 Cables and connectors osse eee URIN FUPDUI E pPM DII S TIE 44 Drive rrelel Ts NN TOO e 45 Eene e Ute MSS E rb E bp rbeb reo Peto Pac oi Sab edt tein 45 Electrostatic discharge damage ce tere yet i t to Fr t Rr HII Aras n 45 Packaging and transporting guidelines ssesuusss 47 Component replacement procedures ssssssssssssseeeeeneeeeee nennen enne 49 SEVICE LAG aici MEM Emm 49 Computer feeb ose cav ae iet rise raver natasdlavencaanerisniestonehaniacnonvenenny 50 Pel 51 Optical drive A a 52 PHATE LIE codice erinnert Nau ae a ean Vag ie neta uv on ed totidem ax aOR 54 RIC baher REIR E E TTE o T 57 Memory mod le as ocesescitictn im bier caelata axe P ve m PRO ae E tera toma aen 58 WIAN module m 59 LAST OCI ENTRE ET TEE TET T ETT TI IT 62 TOD COVE
39. F 3x1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type HO5VV F 3x0 75 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 121 Index A AC adapter spare part numbers 33 35 Action keys 13 antenna locations 10 removal 100 spare part number 31 37 101 Antenna Kit spare part number 31 37 101 audio product description 5 audio in jack 16 audio out jack 16 B bkey 12 base enclosure spare part numbers 27 38 battery removal 51 spare part numbers 27 35 36 51 battery bay 18 battery light 17 battery release latch 18 Blu ray Disc R RW FX SuperMulti Drive precautions 45 removal 52 spare part number 28 33 40 52 Blu ray Disc ROM FX SuperMulti DVD R RW Double
40. GY HP Pavilion dv Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2011 Document Part Number 65763 1 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clot
41. Hardware and Sound gt Beats Audio Control Panel gt listening Experience 5 Windows applications key Displays a shortcut menu for items beneath the pointer Chapter 2 External component identification Item Component Description 6 Integrated numeric keypad When the keypad has been enabled the keys can be used like an external numeric keypad 7 num lk key Enables disables the integrated numeric keypad when pressed in combination with the fn key 8 Action keys Execute frequently used system functions Item Component Description 1 Caps lock light On Caps lock is on 2 Power light White the computer is on Blinking white the computer is in the Sleep state e Off the computer is off or in Hibernation 3 Mute light e Amber Computer sound is off e Off Computer sound is on Lights 13 Item Component Description 4 Wireless light White An integrated wireless device such as a WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 5 Fingerprint reader light select models only White The fingerprint was read Amber The fingerprint was not read TouchPad Item Component Description 1 TouchPad off light e On The TouchPad is off e Off The TouchPad is on 2 TouchPad on off button Turns the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen
42. I cessere eee ee obe vue eda repe E n eu Edo Me EUR p CU PORTE neu MENU MR Mud 66 Power b ton Board siisii reete iind ena terea Matin rns REIR MED RM UE 69 Fingerprint reader board isses tied emat mad pues bein d eeid evo nu tes dite drin oed 70 Blueicoltr module et ee ee eee a ee E ee EES 72 USB boarde a raa E a E E E E 74 Power connector cable TTT 75 SE ATI EE T T 77 Fan heat sink assembly ox svcraveie laatsnenenavanierieniedielarndeml Henmasuaneenaanaateutulies 81 disco ET 85 Speakers WP TT 89 Optical drive connector cable icc nen pira cce eset hii sare CU ta nr dp 92 Display assembly Lososeshesricuibuegnetah opd sce Ratuid das AEAEE RAEE R EEEE 93 5 Setup Utility BIOS and System Diagnostics eeeee esee esee ee eee eee eene eene nennen een n tnn 102 M STUeE SURTOUT 102 Starting Setup Utility MR 102 Changing the language of Setup Utility sssssssss 102 Navigating and selecting in Setup Ulli eerta eoa mkv tp xax ah 103 Displaying system information aeos OR RR PRRCIP E VERDI FUDIU I EEPPUL RD E UN REbOE I PEE EH URS 103 Restoring factory settings in Setup Utility cece eceesceceeeeneeeeeeesneeeeeeeseeeeeseeteeeees 104 Exiting Setup Util rs oeeie idR EREE E EEE A EEES 104 Updating the MH 104 Determining the BIOS version ccccsccceeeeeseeeeeeeneeeeesseeeeenseeeeenseaeees 105 D
43. age 51 Remove the service cover see Optical drive on page 52 Remove the RTC battery A Remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery Component replacement procedures 57 Memory module 58 Description Spare part number 8 GB DDR3 10600 1333 MHz 634091 001 4 GB DDR3 10600 1333 MHz 621569 001 2 GB DDR3 10600 1333 MHz 621565 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 5 Remove the service cover see Optical drive on page 52 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up 2 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module Chapter 4 Removal and replacement procedures WLAN module Description Spare part number For use on all computer models Atheros 9485GN 802 11b g n 1x1 WiFi an
44. aps enabled by default Y Y 8 Category Description Power Support for the following 3 wire plug with requirements ground pin AC adapters supports 3 pin DC connector e 120W AC adapter with localized cable plug support e 90W EM AC adapter with localized cable plug support e 90W AC adapter with localized cable plug support e 65W EM AC adapter with localized cable plug support e 65W AC adapter with localized cable plug support Support for the following batteries e Ocell 100 Whr 3 00 Ah Li ion battery e 6cell 62 Whr 2 80 Ah Li ion battery e 6cell 55 Whr 2 55 Ah Li ion battery Security Security cable slot Fingerprint reader with Digital Persona software support select models only Support for Intel AT p Ready Operating Preinstalled system Chapter 1 e Windows 7 Home Basic select models only e Windows 7 Home Premium 64 bit select models only e Windows 7 Professional 64 bit select models only Product description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Preinstalled y e Windows 7 Home Basic 64 and 32 bit select models only e Windows 7 Home Premium 64 and 32 bit select models only e Windows 7 Professional 64 and 32 bit select models only e Windows 7 Starter 32 bit select models
45. arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts E NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site 104 Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Chapter 5 Setup Utility BIOS and System Diagnostics Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc
46. audio component 4 RJ 45 network jack Connects a network cable 5 USB ports 2 Connect optional USB devices NOTE Depending on your computer model your computer may be equipped with 2 USB 3 0 ports which connect optional 3 0 devices and provide enhanced USB power performance USB 3 0 ports are also compatible with USB 1 0 and USB 2 0 devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jacks 2 Chapter 2 External component identification Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled Right side amp 000 Item Component Description 1 Optical drive Reads and writes select models only to an optical disc 2 Optical drive light Green The optical drive is being accessed e Off The optical drive is off 3 Optical drive eject button Ejects the optical drive 4 Power light e White the computer is on Blinking white the computer is in the Sleep state
47. black 1 83 m 490371 291 Power cord for use with all computer models in Japan 3 pin black 1 83 m 49037 1 AA1 Power cord for use only with computer models equipped with an Intel processor in the People s Republic of China 3 pin black 1 83 m 49037 1 AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan 3 pin black 1 83 m 49037 I ADI Power cord for use only with computer models equipped with an Intel processor in South Korea 3 pin black 1 83 m 49037 I ART Power cord for use with all computer models in South Africa 3 pin black 1 83 m 34 Chapter 3 Illustrated parts catalog Spare part number Description 49037 1 BB1 Power cord for use only with computer models equipped with an Intel processor in Israel 3 pin black 1 83 m 49037 1 D01 Power cord for use with all computer models in Argentina 3 pin black 1 83 m 49037 1 D61 Power cord for use only with computer models equipped with an Intel processor in India 3 pin black 1 83 m 581222 001 USB DVB T TV tuner 581223 001 USB DVD T antenna 593127 001 Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready for use only with computer models equipped with an AMD processor 593530 001 Intel Centrino Wireless N 1000 WLAN module for use only on computer models equipped with an Intel processor 593554 001 6 cell 55 Whr 2 55 Ah
48. cable The Bluetooth module cable is available using spare part number 665303 001 Before removing the Bluetooth module and cable follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e Keyboard see Keyboard on page 62 e Top cover see Top cover on page 66 Remove the Bluetooth module and cable 1 Disconnect the Bluetooth module cable 1 from the system board 2 Release the Bluetooth module cable from the clips 2 and the routing channel built into the front speaker assembly Chapter 4 Removal and replacement procedures 3 Release the Bluetooth module 3 from the clip built into the front speaker assembly 4 Remove the Bluetooth module and the Bluetooth module cable 5 If it is necessary to replace the Bluetooth module cable disconnect the cable from the Bluetooth module and replace it Reverse this procedure to install the Bluetooth module and cable Component replacement
49. catalog Item Component Spare part number Cable Kit includes 665301 001 1 Optical drive connector cable 2 Hard drive connector cable 3 Fingerprint reader board cable 4 USB board cable 5 TouchPad cable 6 TouchPad button board cable 7 Power button board cable Cable Kit 29 Display assembly subcomponents Item Component Spare part number 1 Display hinge covers 2 665314 001 2 Display bezel For use only with computer models in dark umber and steel gray finish 665300 001 For use only with computer models in butter gold espresso black linen white 665299 001 Pacific blue pearl pink ruby red and Sonoma red finish Display bezel and panel combination spare part kit 15 6 in FHD LED AntiGlare SVA display panel with display bezel 668279 001 15 6 in HD LED BrightView SVA display panel with display bezel in aluminum finish 668280 001 15 6 in HD LED BrightView SVA display panel with display bezel 668278 001 3 Display Hinge Kit includes left and right display hinges and brackets 665313 001 4 Display panel 15 6 in FHD LED AntiGlare display panel 665335 001 15 6 in HD LED BrightView display panel 665334 001 5 Display Cable Kit includes display panel cable and webcamera microphone module cable For use only with computer models equipped with a FHD display assembly 665305 001 For use only with computer models in dark umb
50. catalog Computer major components Item Component Spare part number 1 Display assembly The display assembly is spared at the subcomponent level only For more display assembly spare part information see Display assembly subcomponents on page 30 2 Keyboard includes keyboard cable Computer major components 21 22 Item Component Keyboard in black finish Spare part number For use with all computer models in Belgium 665326 A41 For use with all computer models in Brazil 665326 201 For use only with computer models equipped with an AMD processor in Bulgaria 665326 261 For use with all computer models in Canada 665326 121 For use with all computer models in the Czech Republic and Slovakia 665326 FL1 For use with all computer models in Denmark Finland and Norway 665326 DH1 For use with all computer models in France 665326 051 For use with all computer models in Germany 665326 041 For use with all computer models in Greece 665326 DJ1 For use with all computer models in Hungary 665326211 For use only with computer models equipped with an Intel processor in India 665326 D61 For use only with computer models equipped with an Intel processor in Israel 665326 BB1 For use with all computer models Italy 665326 061 For use with all computer models in Japan 665326 291 For use with all computer models in Latin America 665326 161 For use with all computer mo
51. cs subsystem memory includes replacement thermal material 665344 001 System board for use only with computer models equipped with an Intel quad core processor the HM65 chipset the HD6770 graphics subsystem with discrete memory and USB version 3 0 includes 1024 MB of discrete graphics subsystem memory includes replacement thermal material 665345 001 System board for use only with computer models equipped with an Intel dual core processor the HM65 chipset the HD6490 graphics subsystem with discrete memory and USB version 3 0 includes 1024 MB of discrete graphics subsystem memory includes replacement thermal material Chapter 3 Illustrated parts catalog Spare part number 665346 001 665347 001 665348 001 Description System board for use only with computer models equipped with an Intel quad core processor the HM65 chipset the HD6490 graphics subsystem with discrete memory and USB version 2 0 includes 1024 MB of discrete graphics subsystem memory includes replacement thermal material System board for use only with computer models equipped with an Intel dual core processor the HM65 chipset the HD6490 graphics subsystem with discrete memory and USB version 3 0 includes 1024 MB of discrete graphics subsystem memory includes replacement thermal material System board for use only with computer models equipped with an Intel quad core processor the HM65 chipset the HD6490 graphics subsystem with discrete me
52. ctor cable 3 Reverse this procedure to install the optical drive connector cable Display assembly f NOTE The display assembly is spared at the subcomponent level only Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e WLAN module see WLAN module on page 59 e Keyboard see Keyboard on page 62 Component replacement procedures 93 e Top cover see Top cover on page 66 e System board see System board on page 77 Remove the display assembly 1 Release the wireless antenna cables from the clips 1 and the opening in the base enclosure CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 2 Remove the six Phillips PM2 5x5 0 screws 2 that secure the display assembly to the computer E NOTE T
53. d 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter 600370 001 Bluetooth 3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter 640926 001 For use only with computer models equipped with an AMD processor Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 593127 001 BT3 0 HS ready For use only with computer models equipped with an Intel processor Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Intel Centrino Advanced N 6230 WLAN module 631956 001 Intel Centrino Wireless N 1000 WLAN module 593530 001 Intel Centrino Wireless N WiMAX 6150 WLAN module 633817 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 630705 001 Bluetooth 3 0 HS ready Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernat
54. d cable 665326 041 Keyboard in black finish for use in Germany includes keyboard cable 665326 051 Keyboard in black finish for use in France includes keyboard cable 665326 061 Keyboard in black finish for use in Italy includes keyboard cable 665326 071 Keyboard in black finish for use in Spain includes keyboard cable 665326121 Keyboard in black finish for use in Canada includes keyboard cable 665326 131 Keyboard in black finish for use in Portugal includes keyboard cable 665326 141 Keyboard in black finish for use in Turkey includes keyboard cable 665326 161 Keyboard in black finish for use in Latin America includes keyboard cable 665326 171 Keyboard in black finish for use in Saudi Arabia includes keyboard cable 665326 201 Keyboard in black finish for use in Brazil includes keyboard cable 665326 211 Keyboard in black finish for use in Hungary includes keyboard cable 665326 251 Keyboard in black finish for use in Russia includes keyboard cable 665326 261 Keyboard in black finish for use only on computer models equipped with an AMD processor in Bulgaria includes keyboard cable 665326 281 Keyboard in black finish for use only on computer models equipped with an Intel processor in Thailand includes keyboard cable 665326 291 Keyboard in black finish for use in Japan includes keyboard cable 665326 A41 Keyboard in black finish for use in Belgium includes keyboard cable 665326 AB1 Keyboard in black finish for use o
55. d then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e Keyboard see Keyboard on page 62 e Top cover see Top cover on page 66 Remove the power button board 1 Turn the top cover upside down with the front toward yov 2 Release the power button board cable from the clip 1 built into the top cover Component replacement procedures 69 3 Remove the three Phillips PM2 0x4 0 screws 2 that secure the power button board to the top cover 4 Remove the power button board and cable 3 Reverse this procedure to install the power button board and cable Fingerprint reader board 70 Description Spare part number Fingerprint reader board select models only includes bracket but does not include cable 665330 001 NOTE The fingerprint reader board cable is not included in the fingerprint reader board spare part kit The fingerprint reader board cable is included in the Cable Kit spare part number 665301 001 Before removing the fingerprint reader board follow these steps 1 Shut down the computer If you are unsure wh
56. dels in the Netherlands 665326 B31 For use with all computer models in Portugal 665326 131 For use with all computer models in Russia 665326 251 For use with all computer models in Saudi Arabia 665326 171 For use with all computer models in Slovenia 665326 BA1 For use only with computer models equipped with an Intel processor in South Korea 665326 AD1 For use with all computer models in Spain 665326 071 For use with all computer models in Switzerland 665326 BG1 For use only with computer models equipped with an Intel processor in Taiwan 665326 AB1 For use only with computer models equipped with an Intel processor in Thailand 665326 281 For use with all computer models in Turkey 665326 141 For use with all computer models in the United Kingdom and Singapore 665326 031 For use with all computer models in the United States 665326 001 Keyboard in silver finish For use with all computer models in Belgium 666423 A41 For use with all computer models in Brazil 666423 201 Chapter 3 Illustrated parts catalog Item Component Spare part number For use only with computer models equipped with an AMD processor in Bulgaria 666423 261 For use with all computer models in Canada 666423 121 For use with all computer models in the Czech Republic and Slovakia 666423 FL1 For use with all computer models in Denmark Finland and Norway 666423 DH1 For use with all computer models in France 666423 051 For use wi
57. des replacement thermal material 666174 001 Intel Core i7 2760QM 2 40 GHz SC turbo up to 3 50 GHz processor 1600 MHz FSB 6 0 MB L3 cache dual core 45 W includes replacement thermal material 666175 001 Intel Core i7 2860GM 2 50 GHz SC turbo up to 3 60 GHz processor 1600 MHz FSB 8 0 MB L3 cache dual core 45 W includes replacement thermal material 666423 001 Keyboard in silver finish for use in the United States includes keyboard cable 666423 031 Keyboard in silver finish for use in the United Kingdom and Singapore includes keyboard cable 666423 041 Keyboard in silver finish for use in Germany includes keyboard cable 666423 051 Keyboard in silver finish for use in France includes keyboard cable 666423 061 Keyboard in silver finish for use in Italy includes keyboard cable 666423 071 Keyboard in silver finish for use in Spain includes keyboard cable 666423 121 Keyboard in silver finish for use in Canada includes keyboard cable 666423 131 Keyboard in silver finish for use in Portugal includes keyboard cable Chapter 3 Illustrated parts catalog Spare part number Description 666423 141 Keyboard in silver finish for use in Turkey includes keyboard cable 666423 161 Keyboard in silver finish for use in Latin America includes keyboard cable 666423 171 Keyboard in silver finish for use in Saudi Arabia includes keyboard cable 666423 201 Keyboard in silver fin
58. e optical drive connector cable includes the optical drive connector Before removing the optical drive connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components Optical drive see Optical drive on page 52 Hard drive see Hard drive on page 54 Keyboard see Keyboard on page 62 Top cover see Top cover on page 66 System board see System board on page 77 Remove the optical drive connector cable 1 Close the computer 2 Turn the computer upside down with the front toward yov 3 Release the optical drive connector cable 1 from the clips 2 and routing channel built into the base enclosure Chapter 4 Removal and replacement procedures BS oem M Turn the computer right side up with the front toward you Open the computer Release the optical drive connector cable from the clips 1 built into the base enclosure Remove the two Phillips PM2 0x7 0 screws 1 that secure the optical drive connector to the base enclosure Remove the optical drive conne
59. e rear panel toward you Component replacement procedures 53 7 Remove the two Phillips PM2 0x4 0 screws 1 that secure the bracket to the optical drive 8 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive Hard drive 54 Ey NOTE The hard drive and solid state drive spare part kit does not include the bracket connector cable or screws The bracket and screws are included in the Hard Drive Hardware Kit spare part number 66531 1 001 The connector cable is included in the Cable Kit spare part number 665301 001 Description Spare part number T TB 5400 rpm 12 7 mm 638974 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 603785 001 500 GB 7200 rpm 9 5 mm 608218 001 500 GB 7200 rpm 9 5 mm 634932 001 320 GB 7200 rpm 7 0 mm 634862 001 320 GB 5400 rpm 7 0 mm 645193 001 160 GB solid state drive 666441 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 R
60. ecautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 46 Chapter 4 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive
61. ective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Chapter 4 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 88 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Q Serial XXXXXXXX MMU A COU W0 N O AN DAO TO i Product XXXXXXX Sn m RE LEE E NE E Warranty ly lyOy Model XXXXXXX Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed Component replacement procedures 49 Item Component Description 4 Warranty period This number describes the duration of the warranty p
62. een reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics e Startup test This test analyzes the main computer components that are required to start the computer e Runin test This test repeats the startup test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support fo report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then
63. elect models only on the hard drive EZ NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own builtin repair features such as System Restore If you have not already tried these features try them before using Recovery Manager e Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manvfacturer s Web site or reinstalled from the disc provided by the manvfacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manage
64. emove the battery see Battery on page 51 5 Remove the service cover see Optical drive on page 52 Remove the hard drive 1 Disconnect the hard drive connector cable 1 from the system board 2 Remove the four Phillips PM2 5x4 0 screws 2 that secure the hard drive to the computer 3 Use the Mylar tab built into the hard drive bracket to lift and remove the hard drive 3 from the computer 4 If it is necessary to replace the hard drive connector cable or hard drive bracket a Remove the four Phillips PM3 0x4 0 screws 1 that secure the hard drive bracket to the hard drive b Remove the hard drive bracket 2 from the hard drive Component replacement procedures 55 Disconnect the hard drive connector cable 3 from the hard drive o P4 ep of Reverse this procedure to reassemble and install the hard drive 56 Chapter 4 Removal and replacement procedures RTC battery Description Spare part number RTC battery 651038 001 Before removing the RTC battery follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on p
65. er and steel gray finish 665304 001 For use only with computer models in butter gold espresso black linen white 665302 001 Pacific blue pearl pink ruby red and Sonoma red finish 30 Chapter 3 Illustrated parts catalog Item Component Spare part number 6 Webcamera microphone module 665365 001 7 Antenna Kit includes left and right wireless antenna cables and transceivers 665287 001 8 Display enclosure In butter gold finish 665296 001 In dark umber finish 665288 001 In espresso black finish 665290 001 In linen white finish 665291 001 In Pacific blue finish 665292 001 In pearl pink finish 665295 001 In ruby red finish 665294 001 In Sonoma red finish 665293 001 In steel gray finish 665289 001 Display Rubber Kit not illustrated 665337 001 Display Screw Kit not illustrated 665339 001 Display assembly subcomponents 31 Mass storage devices o Item Component Spare part number 1 Hard drive 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 1 TB 5400 rpm 12 7 mm 638974 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 603785 001 500 GB 7200 rpm 9 5 mm 608218 001 500 GB 7200 rpm 9 5 mm 634932 001 320 GB 7200 rpm 7 0 mm 634862 001 320 GB 5400 rpm 7 0 mm 645193 001 Hard Drive Hardware Kit includes 665311 001 2 Hard drive bracket Hard d
66. era microphone module cable 665306 001 Power connector cable 665307 001 Fan heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal material 665308 001 Fan heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with 1024 MB of discrete memory includes replacement thermal material 665309 001 Fan heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with 2048 MB of discrete memory includes replacement thermal material 665310 001 Fingerprint reader board select models only includes bracket but does not include cable NOTE The fingerprint reader board cable is not included in the fingerprint reader board spare part kit The fingerprint reader board cable is included in the Cable Kit spare part number 665301 001 Chapter 3 Illustrated parts catalog Spare part number Description 665311 001 Hard Drive Hardware Kit includes hard drive bracket and screws 665313 001 Display Hinge Kit includes left and right display hinges and brackets 665314 001 Display hinge covers 2 665326 001 Keyboard in black finish for use in the United States includes keyboard cable 665326 031 Keyboard in black finish for use in the United Kingdom and Singapore includes keyboar
67. eriod for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Computer feet the computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below q l l l 50 Chapter 4 Removal and replacement procedures Battery Description Spare part number 9 cell 100 Whr 3 00 Ah Li ion battery 636631 001 6 cell 62 Whr 2 80 Ah Li ion battery 593562 001 6 cell 55 Whr 2 55 Ah Li ion battery 593554 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Slide the battery release latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back 3 Remove the battery 3 from the computer Component replacement procedures 51 To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated
68. ether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 Chapter 4 Removal and replacement procedures e Keyboard see Keyboard on page 62 e Top cover see Top cover on page 66 Remove the fingerprint reader board and cable 1 2 3 Turn the top cover upside down with the front toward you Release the fingerprint reader board cable 1 from the clips 2 built into the top cover Remove the two Phillips PM2 0x4 0 screws 3 that secure the fingerprint reader board and bracket to the top cover Remove the fingerprint reader board bracket 4 and the fingerprint reader board 5 Reverse this procedure to install the fingerprint reader board and cable Component replacement procedures 7 72 Bluetooth module E NOTE This section applies only to computer models equipped with an Intel processor Description Spare part number EDR v 4 0 Bluetooth module 655792 001 NOTE The Bluetooth module spare part kit does not include the Bluetooth module
69. h Korea For use with all computer models 666423 041 For use with all computer models 666423 071 in Germany in Spain For use with all computer models 666423 DJ1 For use with all computer models 666423 BG1 in Greece in Switzerland For use with all computer models 666423 211 For use only with computer models 666423 AB1 in Hungary equipped with an Intel processor in Taiwan For use only with computer models 666423 D61 For use only with computer models 666423 281 equipped with an Intel processor equipped with an Intel processor in India in Thailand For use only with computer models 666423 BB1 For use with all computer models 666423 141 equipped with an Intel processor in Turkey in Israel For use with all computer models 666423 061 For use with all computer models 666423 031 Italy in the United Kingdom and Singapore For use with all computer models 666423 291 For use with all computer models 666423 001 in Japan Before removing the keyboard follow these steps in the United States 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 5 Remove the service c
70. he left most screw on the left hinge secures a display panel cable ground loop 3 3 Remove the display assembly 4 94 Chapter 4 Removal and replacement procedures 4 If it is necessary to replace the display bezel or any of the display assembly subcomponents a Remove the two screw covers 1 and the two Phillips PM2 5x5 0 screws 2 that secure the display bezel to the display assembly The screw covers are available in the Display Rubber Kit spare part number 665337 001 o I 1 1 I b Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel 4 The display bezel is available using spare part numbers 665300 001 for use only with computer models in dark umber and steel gray finish and 665299 001 for use only with computer models in butter gold espresso black linen white Pacific blue pearl pink ruby red and Sonoma red finish Component replacement procedures 95 5 If it is necessary to replace the webcam microphone module a Detach and release the webcamera microphone module 1 as far as the webcamera microphone module cable allows The webcamera microphone module is attached to the display enclosure with double sided tape b Disconnect the webcamera microphone module 2 from the webcamera microphone module c Remove the webcamera
71. he system board be sure that the following components are removed from the defective system board and installed on the replacement system board e RTC battery see RTC battery on page 57 e Memory module see Memory module on page 58 e Fan and heat sink see Fan heat sink assembly on page 81 Processor see Processor on page 85 Remove the system board 1 Close the computer 2 Turn the computer upside down with the font toward yov Chapter 4 Removal and replacement procedures 3 Disconnect the speaker cable 1 and the optical drive connector cable 2 from the system board 4 5 6 E 9 Turn the computer right side up with the front toward you Open the computer Disconnect the following cables from the system board Display panel cable 1 Webcamera microphone cable 2 Bluetooth module cable 3 USB board cable 4 Power connector cable 5 Component replacement procedures 79 7 Remove the Phillips PM2 5x4 0 screw 1 and the two Phillips PM2 5x5 0 screws 2 that secure the system board to the base enclosure 8 Flex the left side of the base enclosure 1 outward to provide clearance for the audio connectors 2 and the other connectors on the left side of the system board 9 Lift the front edge of the system board 3 until it rests at an angle 10 Remove the system board 4 by sliding it up and forward at an angle Reverse this procedure to install the sy
72. hics subsystem with 665308 001 1024 MB discrete memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 665307 001 UMA memory f NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer the computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Component replacement procedures 81 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e WLAN module see WLAN
73. hing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents JM 717 Jn 1 2 External component identification eee ee eee ee eee eee eee eee eee eee neon nne e nete sae nan nn 10 Display aree detainees dubai emt momen Rata denda dede d du met a NU LANE 10 Buttons speakers and fingerprint reader select models only ssssssssss 11 KE a a a a 12 ETSI E a E I RES 13 TERRI saen e E E dedu ad E E Net E IUE 14 Frontene ee E E a a a cote 15 Eo pP 15 lefi side e scene a r E ae se cubs vd oe lb A 16 vns P e E a E A a E E casa 17 Bohom ea onae a e E E E eax N E A E E S 18 3 Hlshoted paris catal g ssssssssssssssssssssssssssssssscussssscssssssssssesssssssiessessssesesdssssesdssdssss sessssssksss 19 SENICE IGra E E E E E 19 Computer major compohenhls eo isos oiie En EE E dene A E E E 21 Cable KiF T tne mr nn er er E E E A E EE TOES 29 Display assembly subcomponents jizeciniscinicidertunvedenateagasreduburniedondardedenssouansdebulbeanseunnsdienscenbdaabsnea 30 Mass storage VIC SS obiecti aa e E EE EE E E E E ird 32 Miscelaneo s PAMS saaieoreeetirvatasxv taste Sua caaea od Duel ru tpa tr e PUn Ursa dure ra RU IUR
74. ht 13 17 power requirements product description 8 processor product description 1 removal 85 spare part numbers 36 37 42 85 product description audio 5 chipset 2 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drives 5 keyboard 7 memory module 4 microphone 5 operating system 8 optical drive 5 26 33 124 Index pointing device 7 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 video 5 wireless 6 product name 1 19 49 product number 20 49 R rear component 15 remote control spare part number 34 removal replacement preliminaries 44 procedures 49 right side components 17 RJ 45 jack 16 RTC battery removal 57 spare part number 27 36 57 S Screw Kit spare part number 34 40 security cable slot 17 security product description 8 serial number 19 49 service considerations cables 44 connectors 44 plastic parts 44 service cover removal 53 spare part number 28 53 servicetag 19 49 serviceability product description 9 Setup Utility BIOS 102 solid state drive illustrated 33 precautions 45 removal 54 spare part number 28 33 43 54 speaker components 11 speaker cover removal 89 spare partnumber 24 40 89 Speaker Kit spare part number 25 40 89 speakers locations 11 15 removal 89 spare partnumber 25 40 89 specifications computer 107 display 108 hard drive 109 110 system board removal 77 spare par
75. ht LED Character display 80 x 25 Total power consumption 2 0 W Viewing angle Chapter 6 Specifications 65 horizontal 50 vertical typical Hard drive specifications 1 TB 750 GB 640 GB Dimensions Height 12 7 mm 9 5 mm 9 5 mm Length 100 2 mm 100 2 mm 100 2 mm Width 69 9 mm 69 9 mm 69 9 mm Weight 152g 110g 98g Interface type SATA 3 GB sec SATA 3 GB sec SATA Transfer rate Synchronous maximum 97 MB sec 97 MB sec 106 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 2 0 ms 2 0 ms 1 5 ms Average read write 12 16 ms 12 16 ms 12 13 ms Maximum 21 ms 21 ms 24 ms Logical blocks 1 953 525 168 1 465 149 168 1 250 263 728 Disk rotational speed 5400 RPM 7200 and 5400 rpm 7200 rpm Operating temperature O C to 60 C 32 F to 140 F 1 TB 1 trillion bytes when referring to hard drive storage capacity Actual accessible capacity is less GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 109 Hard drive specifications continued 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 7 0 mm 7 0 mm Length 100 4 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm Weight 110g 110g 105g Interface
76. indow 114 Chapter 7 Backup and recovery Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e At regularly scheduled times XQ TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points Store personal files in the Documents library and back up this folder periodically e Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings the screen shot can be a time saver if you have to re enter your
77. ing WLAN formats V e Broadcom 4313 802 11b g n 1x1 WiFi Adapter e ntel Centrino Advanced N 6230 WLAN module e Intel Centrino Wireless N 1000 WLAN module e ntel Centrino Wireless N WiMAX 6150 WLAN module e Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter Bluetooth 3 0 HS ready Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor External media HP MultiFormat Digital Media Reader supports the V N card following digital card formats e Secure Digital SD Memory Card e Secure Digital Extended Capacity SDxC Memory Card e Secure Digital High Capacity SDHC Memory Card e Ultra High Speed MultiMediaCard UHS MMC Ports e 3pin AC power V N e Audio in mono microphone e Audio out stereo headphone 2 e HDMI version 1 4 supporting up to 1920 x1200 60Hz e RJ 45 Ethernet includes link and activity lights e USB 2 0 3 ports e VGA Dsub 15 pin supporting 2048x1536 external resolution 75 Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Keyboard Full size 15 6 in textured keyboard with Y Y pointing devices numeric keypad TouchPad with multitouch gestures 2 finger scrolling Y Y and pinch zoom enabled Dura coat island style keyboard N Y Multitouch gestures 2 finger scrolling and pinch zoom V Y enabled by default T
78. ion turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 51 5 Remove the service cover see Optical drive on page 52 Component replacement procedures 59 Remove the WLAN module 1 Disconnect the WLAN antenna cables from the terminals on the WLAN module NOTE The 1 black WLAN antenna cable is connected to the WLAN module Main terminal The 2 gray WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips PM2 0x4 0 screws that secure the WLAN module to the system board The WLAN module tilts up 3 Remove the WLAN module by pulling the module away from the slot at an angle 60 Chapter 4 Removal and replacement procedures EJ NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 61 Keyboard 62 E NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Description Keyboard in black finish Spare part number
79. ish for use in Brazil includes keyboard cable 666423 211 Keyboard in silver finish for use in Hungary includes keyboard cable 666423 251 Keyboard in silver finish for use in Russia includes keyboard cable 666423 261 Keyboard in silver finish for use only on computer models equipped with an AMD processor in Bulgaria includes keyboard cable 666423 281 Keyboard in silver finish for use only on computer models equipped with an Intel processor in Thailand includes keyboard cable 666423 291 Keyboard in silver finish for use in Japan includes keyboard cable 666423 A41 Keyboard in silver finish for use in Belgium includes keyboard cable 666423 AB1 Keyboard in silver finish for use only on computer models equipped with an Intel processor in Taiwan includes keyboard cable 666423 AD1 Keyboard in silver finish for use only on computer models equipped with an Intel processor in South Korea includes keyboard cable 666423 B31 Keyboard in silver finish for use in the Netherlands includes keyboard cable 666423 BA1 Keyboard in silver finish for use in Slovenia includes keyboard cable 666423 BB1 Keyboard in silver finish for use only on computer models equipped with an Intel processor in Israel includes keyboard cable 666423 BG1 Keyboard in silver finish for use in Switzerland includes keyboard cable 666423 D61 Keyboard in silver finish for use only on computer models equipped with an Intel processor in India includes keyboard cable
80. ive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was y ger Ip y preinstalled at the factory Software not provided with this computer must be reinstalled manually f NOTE Recovery discs have been included if your computer does not have a recovery partition Restore 111 Creating restore media 112 HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ef NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place E NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purcha
81. k section 6 that services it 84 Chapter 4 Removal and replacement procedures Reverse this procedure to reassemble and install the fan heat sink assembly Processor E NOTE The processor spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit using the following spare part numbers e 665286 001 For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory e 665285 001 For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory e 665354 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with 2048 MB discrete memory e 665355 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with 1024 MB discrete memory e 665353 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory Description Spare part number AMD A8 3530MX 2 60 GHz processor 1 90 GHz FSB 4 0 MB L2 cache quad core 45 W 653364 001 AMD A8 3510MX 2 50 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 45 W 653358 001 AMD A8 3500M 2 40 GHz processor 1 5 GHz FSB 4 0 MB L2 cache quad core 35 W 653350 001 AMD A6 3410MX 2 30 GHz processor 1 60 GHz FSB 2 0 MB L2 cache quad core 45 W 653357 001 AMD
82. le Layer FX SuperMulti Drive precautions 45 removal 52 spare part number 28 33 40 52 E electrostatic discharge 45 equipment guidelines 48 esc key 12 Ethernet product description 6 external media cards product description 7 external monitor port 16 F fan heat sink assembly removal 81 spare part numbers 27 37 38 81 feet locations 50 fingerprint reader 11 fingerprint reader board removal 70 spare partnumber 24 38 70 fingerprint reader board cable disconnection 68 illustrated 29 fingerprint reader components 11 fnkey 12 front component 15 G graphics product description 3 grounding guidelines 45 guidelines equipment 48 grounding 45 packaging 47 transporting 47 workstation 47 H hard drive precautions 45 product description 5 removal 54 spare part numbers 27 32 35 36 54 specifications 109 110 hard drive bay 18 hard drive bracket illustrated 32 removal 55 hard drive connector cable illustrated 29 removal 55 Hard Drive Hardware Kit contents 32 spare partnumber 28 32 39 54 HDMI port 16 headphone jack 16 hinge removal 99 spare partnumber 30 39 99 hinge cover removal 96 spare partnumber 30 39 97 J jacks audio in 16 audio out 16 headphone 16 microphone 16 network 16 RJ 45 16 K key components 12 keyboard product description 7 removal 62 spare part numbers 21 39 40 42 43 62 keys Action 13 b 12 esc 12 fn 12 num lk 13 numeric keypad 13 Wi
83. losure for use with computer models equipped with USB version 2 0 includes battery release latch and 4 rubber feet 665298 001 Base enclosure for use with computer models equipped with USB version 3 0 includes battery release latch and 4 rubber feet 665299 001 Display bezel for use only with computer models in butter gold espresso black linen white Pacific blue pearl pink ruby red and Sonoma red finish and equipped with a webcamera microphone module 665300 001 Display bezel for use only with computer models in dark umber and steel gray finish and equipped with a webcamera microphone module 665301 001 Cable Kit includes the optical drive connector cable hard drive connector cable power button board cable fingerprint reader board cable TouchPad cable TouchPad button board cable and USB board cable 665302 001 Display Cable Kit for use only with computer models in butter gold espresso black linen white Pacific blue pearl pink ruby red and Sonoma red finish includes display panel cable and webcamera microphone module cable 665303 001 Bluetooth module cable for use only with computer models equipped with an Intel processor 665304 001 Display Cable Kit for use only with computer models equipped with an HD display assembly includes display panel cable and webcamera microphone module cable 665305 001 Display Cable Kit for use only with computer models equipped with an FHD display assembly includes display panel cable and webcam
84. ly with computer models 665326 BB1 For use with all computer models 665326 141 equipped with an Intel processor in Turkey in Israel For use with all computer models 665326 061 For use with all computer models 665326 031 Italy in the United Kingdom and Singapore For use with all computer models 665326 291 For use with all computer models 665326 001 in Japan in the United States Keyboard in silver finish For use with all computer models 666423 A41 For use with all computer models 666423 161 in Belgium Chapter 4 Removal and replacement procedures in Latin America Description Spare part number Description Spare part number For use with all computer models 666423 201 For use with all computer models 666423 B31 in Brazil in the Netherlands For use only with computer models 666423 261 For use with all computer models 666423 131 equipped with an AMD processor in Portugal in Bulgaria For use with all computer models 666423 121 For use with all computer models 666423 251 in Canada in Russia For use with all computer models 666423 FL1 For use with all computer models 666423 171 in the Czech Republic and Slovakia in Saudi Arabia For use with all computer models 666423 DH1 For use with all computer models 666423 BA1 in Denmark Finland and Norway in Slovenia For use with all computer models 666423 051 For use only with computer models 666423 AD1 in France equipped with an Intel processor in Sout
85. module on page 59 e Keyboard see Keyboard on page 62 e Top cover see Top cover on page 66 e System board see System board on page 77 Remove the fan heat sink assembly 1 Disconnect the fan cable from the system board 2 Turn the system board upside down with the fan away from you 3 Loosen the captive screws 1 that secure the fan heat sink assembly to the system board Ey NOTE The number of screws used to secure the fan heat sink assembly to the system board varies by computer model f NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 82 Chapter 4 Removal and replacement procedures 4 Remove the fan heat sink assembly 2 Ef NOTE The following illustration shows the fan heat sink assembly being removed from a computer model equipped with an AMD processor and a graphics subsystem with discrete memory A computer model equipped with an AMD processor and a graphics subsystem with UMA memory has only four screws Ey NOTE The following illustration shows the fan heat sink assembly being removed from a computer model equipped with an Intel processor and a graphics subsystem with discrete memory A computer model equipped with an Intel processor and a graphics subsystem with UMA memory has only four screws Component replacement procedures 83
86. mory and USB version 3 0 includes 1024 MB of discrete graphics subsystem memory includes replacement thermal material 665349 001 System board for use only with computer models equipped with an Intel dual core processor the HM65 chipset a graphics subsystem with UMA memory and USB version 2 0 includes replacement thermal material 665350 001 System board for use only with computer models equipped with an Intel quad core processor the HM65 chipset a graphics subsystem with UMA memory and USB version 2 0 includes replacement thermal material 665351 001 System board for use only with computer models equipped with an Intel dual core processor the HM65 chipset a graphics subsystem with UMA memory and USB version 3 0 includes replacement thermal material 665352 001 System board for use only with computer models equipped with an Intel quad core processor the HM65 chipset a graphics subsystem with UMA memory and USB version 3 0 includes replacement thermal material 665353 001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal paste and pads 665354 001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a graphics subsystem with 1024 MB discrete memory includes replacement thermal paste and pads 665355 001 Thermal Material Kit for use only
87. nd TISI 1 The United Kingdom ASTA 1 Requirements for specific countries and regions 119 120 Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3X0 75 mm conductor size KTL logo and individual approval number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCT
88. ndows applications 12 Windows logo 12 L left side components 16 light components 13 lights battery 17 caps lock 13 drive 17 fingerprint reader 14 mute 13 optical drive 17 power 13 17 TouchPad off 14 TouchPad on 14 webcam 10 wireless 14 M mass storage device precautions 45 removal 54 spare part numbers 32 54 memory module product description 4 removal 58 spare part numbers 27 35 36 58 microphone locations 10 product description 5 microphone jack 16 model description 20 50 model name 1 monitor port 16 mute light 13 N network jack 16 num lk key 13 numeric keypad 13 o operating system product description 8 optical drive location 17 precautions 45 product description 5 removal 52 spare part numbers 28 33 40 52 optical drive bracket removal 53 optical drive connector cable illustrated 29 removal 92 optical drive eject button 17 optical drive light 17 Index 123 P packaging guidelines 47 plastic parts service considerations 44 Plastics Kit spare part number 28 40 53 pointing device product description 7 ports external monitor 16 HDMI 16 monitor port 16 product description 7 USB 16 17 power button 11 power button board removal 69 spare partnumber 24 40 69 power button board cable disconnection 68 illustrated 29 power connector 17 power connector cable removal 75 spare part number 24 38 power cord set requirements 118 spare part numbers 33 34 35 power lig
89. nly on computer models equipped with an Intel processor in Taiwan includes keyboard cable 665326 AD1 Keyboard in black finish for use only on computer models equipped with an Intel processor in South Korea includes keyboard cable 665326 B31 Keyboard in black finish for use in the Netherlands includes keyboard cable 665326 BA1 Keyboard in black finish for use in Slovenia includes keyboard cable 665326 BB1 Keyboard in black finish for use only on computer models equipped with an Intel processor in Israel includes keyboard cable 665326 BG1 Keyboard in black finish for use in Switzerland includes keyboard cable 665326 D61 Keyboard in black finish for use only on computer models equipped with an Intel processor in India includes keyboard cable 665326 DH1 Keyboard in black finish for use in Denmark Finland and Norway includes keyboard cable Sequential part number listing 39 40 Spare part number Description 665326 DJ1 Keyboard in black finish for use in Slovakia includes keyboard cable 66532611 Keyboard in black finish for use in the Czech Republic and Slovenia includes keyboard cable 665327 001 DVD RW Double Layer FX SuperMulti Drive 665328 001 Blu ray Disc R RW FX SuperMulti Drive 665329 001 Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive 665330 001 Power button board does not include cable NOTE The power button board cable is not included in the power bu
90. ns must meet the requirements of the country or region where the computer is used Requirements for all countries 118 The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Chapter 8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT l Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thaila
91. ntification memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag Q Serial XXXXXXXX MUA OOU WA N O AN TAO TO i Product X0000000 S nmn RE LUE UE UL LI Warranty lylyOy Model Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product Service tag 19 20 Item Component Description 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Chapter 3 Illustrated parts
92. oat sink assembly see Fan heat sink assembly on page 81 Remove the processor 1 Use a flat bladed screw driver to turn the processor locking screw one half turn counterclockwise 1 until you hear a click Component replacement procedures 87 2 Lift the processor 2 straight up and remove it E NOTE The gold triangle 3 on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor E NOTE The following illustration shows the processor removal process on a computer model equipped with an AMD processor E NOTE The following illustration shows the processor removal process on a computer model equipped with an Intel processor ES E e amp Reverse this procedure to install the processor 88 Chapter 4 Removal and replacement procedures Speakers Description Spare part number Speaker cover 665333 001 Speaker Kit includes left and right speakers and cable 665340 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Batter
93. odels equipped with an Intel processor 631252 001 Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 4 0 MB L3 cache dual core 35 W includes replacement thermal material 631253 001 Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material Sequential part number listing 35 36 Spare part number Description 631254 001 Intel Core i7 2720GM 2 20 GHz SC turbo up to 3 00 GHz processor 6 0 MB L3 cache quad core 45 W includes replacement thermal material 631255 001 Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 631956 001 Intel Centrino Advanced N 6230 WLAN module for use only on computer models equipped with an Intel processor 633252 001 750 GB 7200 rpm 9 5 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 633817 001 Intel Centrino Wireless N WiMAX 6150 WLAN module for use only with computer models equipped with an Intel processor 634091 001 8 GB memory module DDR3 10600 1333 MHz 634250 001 750 GB 5400 rpm 9 5 mm hard drive for use with all computer models 2 5 in SATA does not include hard drive bracket hard drive connector cable or screws 634694 001 Intel Core i7 2820GM 2 30 GHz
94. only e Windows 7 Ultimate 64 bit select models only e FreeDOS e RedFlag Serviceability End user replaceable parts y y e AC adapter e Battery e Hard drive e Memory modules 2 e Optical drive e WLAN module 2 External component identification Display Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with WLANSs 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs To use the webcam select Start gt All Programs gt CyberLink YouCam gt CyberLink YouCam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer fo the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 10 Chapter 2 External component identification Buttons speakers and fingerprint reader select models only Item Component Description 1 Power button e When the computer is off press the button to turn on the computer When the computer is on press the button briefly to initiate Sleep When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the but
95. ore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Ef NOTE If you revert to a restore point and then change your mind you can reverse the restoration 116 Chapter 7 Backup and recovery Create a system restore point 1 2 3 4 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protection tab Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 2 3 4 5 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protection tab Click System Restore Follow the on screen instructions Backing up and recovering your information 117 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regio
96. ouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665361 001 Top cover in Sonora red finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665362 001 Top cover in ruby red finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665363 001 Top cover in pearl pink finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665364 001 Top cover in butter gold finish includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad button board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 665365 001 Webcamera microphone module 666173 001 Intel Core i7 2640M 2 80 GHz SC turbo up to 3 50 GHz processor 1333 MHz FSB 4 0 MB L3 cache dual core 35 W inclu
97. over see Optical drive on page 52 Component replacement procedures Remove the keyboard 1 Remove the Phillips PM2 5x4 0 screw that secures the keyboard to the computer 2 Rest the computer on its left side 3 Open the computer 4 Insert a screw driver or similar thin tool into the keyboard screw hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 64 Chapter 4 Removal and replacement procedures 6 Lift the rear edge 1 of the keyboard and then slide the keyboard 2 back until the keyboard cable is accessible 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 65 Top cover E NOTE The top cover spare part kit includes the TouchPad and TouchPad button board but does not include the TouchPad cable or TouchPad button board cable The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 Description Spare part number In butter gold finish 665364 001 In dark umber finish 665356 001 In espresso black finish 665358 001 In linen white finish 665359 001 In Pacific blue finish 665360 001 In pearl pink finish 66536
98. ownloading a BIOS Update soot mpes eain us RI expa ad ie hU an eu don ma nd nu 105 Using System Diagnostics 5 5 2 eri oe POR PRETI I tete te dea se d dene o HO ERU eaae ie ede REUS 106 HER So o c E TS 107 Compiler specifications qaia reete ruler Iv WW uv aD Mato amavu Ol utbs Prid ert PD dp pU Pet 107 15 6 inch display specifications PEE TETTE OTT 108 Hard drive specifications es cote into p toi tator rad PUNIRE een ur ku Ego iD aee vae pata d pr EnmM UAE 109 Hard drive specifications continued 22cm trt ier rhe Ee oni e re E PH Tel UE bie 110 7 Backup UE SSCE TMMIIUM B 9 M 111 j ape 111 Creating restore melio odds an exits mud cina qat vam ta chi senex d Dad Ends 112 Performing a system restore sco cavo T DW SPIEQUE VE DROS Ee vU bRR HERUM HU UR EET RUD RD LR E Un rhup t ER 113 Restoring using the dedicated recovery partition select models only 113 Restoring using the restore meia odes dx teret eE Roi UR ko od Un eau Ce naa RR scenes 114 Changing the computer boot order quse trit Reb Re tir bPi ors eU p EpV ERU bAS PER DSL DUM 114 Backing up and recovering your information aciei rine aera einn nnd e in ea etae ea 115 Using Windows Backup and Restore erret three aeria 116 Using Windows system restore points certet td eri Peak t reta 116 When to create restore polis
99. placement requirements 47 Equipment guidelines 48 Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap e When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Staticdissipative tables or floor mats with hard ties to the ground Field service kits e Static awareness labels e Materialhandling packages e Nonconductive plastic bags tubes or boxes Metal tote boxes e Electrostatic voltage levels and prot
100. ports 160 GB solid state drive Y Optical drive Fixed Y Y Serial ATA V N 12 7 mm tray load v y Blu ray Disc ROM FX SuperMulti DVD R RW Double V N Layer Drive Blu ray Disc R RW FX SuperMulti Drive Y DVD RW Double Layer FX SuperMulti Drive Y Y Audio and video Dual array digital microphones with appropriate beam V N forming echo cancellation noise suppression software HD audio Y Y Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor HP branded Altec Lansing quad Beats Audio speakers Y Y select models only HP TrueVision HD webcamera fixed integrated low Y Y light Ethernet Integrated 10 100 1000 network interface Y Y card NIC Wireless Integrated wireless local area network WLAN options Y Y by way of wireless module Two WLAN antennas built into display assembly Y Y Support for the following WLAN formats Y Y e Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo Adapter Bluetooth 3 0 HS ready e Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter e Ralink 5390GN 802 11b g n 1x1 WiFi Adapter e Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter Support for the following WLAN formats Y e Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready Support for the follow
101. preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste the screen image is added to the document 4 Save and print the document Backing up and recovering your information 115 Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes E NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last rest
102. r pe e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 111 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions Performing a system restore 113 Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer E NOTE If the computer does not automatically restart in the Recovery Manager the computer boot order needs to be changed 3 Press f at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options w
103. re part numbers e 665286 001 For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory e 665285 001 For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory e 665354 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with 2048 MB discrete memory e 665355 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with 1024 MB discrete memory e 665353 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory Description Spare part number For use only with computer models equipped with an AMD A70M processor the HD6750 graphics 665284 001 subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an AMD A70M processor a graphics subsystem 665282 001 with UMA memory and USB version 3 0 For use only with computer models equipped with an AMD A60M processor the HD6750 graphics 665281 001 subsystem with 1024 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an AMD A60M processor the HD6490 graphics 665280 001 subsystem with 512 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an
104. rive screws not illustrated 32 Chapter 3 Illustrated parts catalog Item Component Spare part number 3 160 GB solid state drive for use only with computer models equipped with an 641825 001 Intel processor 4 Optical drive includes bezel and bracket Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive 665329 001 Blu ray Disc R RW FX SuperMulti Drive 665328 001 DVD RW Double Layer FX SuperMulti Drive 665327 001 Miscellaneous parts Component Spare part number HP Smart AC adapter For use with all computer models 120 W PFC RC V HP Smart AC adapter 60994 1 001 90 W PFC RC V HP Smart AC adapter 609940 001 65 W RC V HP Smart AC adapter 609939 001 For use only with computer models equipped with an Intel processor 90 W PFC RC V EM HP Smart AC adapter 609947 001 65 W RC V EM HP Smart AC adapter 609948 001 Power cord 3 pin black 1 83 m For use with all computer models For use in Argentina 490371 D01 For use in Denmark 49037 1 081 For use in Europe 490371 021 For use in Italy 49037 1 061 For use in North America 490371 001 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 031 For use only with computer models equipped with AMD processors in Brazil 49037 1 202 For use only with computer models equipped with Intel processors For use in Australia 490371 111 For u
105. s available using spare part number 665303 001 655795 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter for use with all computer models 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter for use with all computer models 664662 001 Intel Pentium B960 TJ85 2 20 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 665116 001 Intel Core i7 2670GM 2 20 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 6 0 MB L3 cache dual core 45 W includes replacement thermal material 665277 001 Fan heat sink assembly for use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal material 665278 001 Fan heat sink assembly for use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory includes replacement thermal material 665279 001 System board for use only with computer models equipped with an AMD A60M processor and a graphics subsystem with UMA memory includes replacement thermal material 665280 001 System board for use only with computer models equipped with an AMD A60M processor and a graphics subsystem with 512 MB discrete memory includes replacement thermal material 665281 001 System board for use only with computer models equipped with an AMD A60M processor and a graphics subsystem with 1024 MB discrete memory includes replacement
106. se in India 49037 1 D61 Miscellaneous parts 33 Component Spare part number For use in Israel 49037 1 BB1 For use in Japan 490371 291 For use in the People s Republic of China 49037 1 AAT1 For use in South Korea 490371 AD1 For use in Taiwan 49037 1 AB1 For use in Thailand 49037 1 281 Remote control full function with teletext 465541 004 USB DVD T antenna 581223 001 USB DVB T TV tuner 581222 001 Screw Kit 665338 001 Sequential part number listing Spare part number Description 465541 004 Remote control full function with teletext 49037 1 001 Power cord for use with all computer models in North America 3 pin black 1 83 m 490371 011 Power cord for use with all computer models in Australia 3 pin black 1 83 m 490371 021 Power cord for use with all computer models in Europe 3 pin black 1 83 m 490371 031 Power cord for use with all computer models in the United Kingdom and Singapore 3 pin black 1 83 m 490371 061 Power cord for use with all computer models in Italy 3 pin black 1 83 m 490371 081 Power cord for use with all computer models in Denmark 3 pin black 1 83 m 490371 111 Power cord for use with all computer models in Switzerland 3 pin black 1 83 m 49037 1 201 Power cord for use only with computer models equipped with an Intel processor in Thailand 3 pin black 1 83 m 49037 1 202 Power cord for use with all computer models in Brazil 3 pin
107. sed separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs E NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software the computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer E NOTE If you are creating recovery discs number each disc before inserting into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start All Programs Recovery Manager Recovery Media Creation 2 Follow the on screen instructions Chapter 7 Backup and recovery Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition s
108. ssor 8 USB board does not include cable 665331 001 NOTE The USB board cable is not included in the USB board spare port kit The USB board cable is included in the Cable Kit spare part number 665303 001 Cable Kit includes 665301 001 9a Optical drive connector cable 9b Hard drive connector cable Not illustrated Power button board cable Fingerprint reader board cable TouchPad cable TouchPad button board cable USB board cable NOTE See Cable Kit on page 29 for more Cable Kit spare part information 10 Power connector cable 665306 001 11 Speaker cover 665333 001 24 Chapter 3 Illustrated parts catalog Item Component Spare part number 12 Speaker Kit includes left and right speakers and cable 665340 001 13 System board includes replacement thermal material For use only with computer models equipped with an AMD A70M processor the 665284 001 HD6750 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an AMD A70M processor a 665282 001 graphics subsystem with UMA memory and USB version 3 0 For use only with computer models equipped with an AMD A60M processor the 665281 001 HD6750 graphics subsystem with 1024 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an AMD A60M processor the 665280 001 HD6490 graphics
109. stem board 80 Chapter 4 Removal and replacement procedures Fan heat sink assembly E NOTE The fan heat sink assembly spare part kit includes replacement thermal material Replacement thermal material is also available in the Thermal Material Kit using the following spare part numbers e 665286 001 For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory e 665285 001 For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory e 665354 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with 2048 MB discrete memory e 665355 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with 1024 MB discrete memory e 665353 001 For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory Description Spare part number For use only with computer models equipped with an AMD processor and a graphics subsystem with 665278 001 discrete memory For use only with computer models equipped with an AMD processor and a graphics subsystem with 665277 001 UMA memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 665309 001 2048 MB discrete memory For use only with computer models equipped with an Intel processor and a grap
110. subsystem with 512 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an AMD A60M processor a 665279 001 graphics subsystem with UMA memory and USB version 2 0 For use only with computer models equipped with an Intel quad core processor the 665342 001 HD6770 graphics subsystem with 2048 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel dual core processor the 665341 001 HD6770 graphics subsystem with 2048 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor the 665344 001 HD6770 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel dual core processor the 665343 001 HD6770 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor the 665348 001 HD6490 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel quad core processor the 665346 001 HD6490 graphics subsystem with 1024 MB of discrete memory and USB version 2 0 For use only with computer models equipped with an Intel dual core processor the 665347 001 HD6490 graphics subsystem with 1024 MB of discrete memory and USB version 3 0 For use only with computer models equipped with an Intel dual core processor
111. ted in the maintenance instructions Cables and connectors A CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 44 Chapter 4 Removal and replacement procedures Drive handling Z CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered
112. th all computer models in Germany 666423 041 For use with all computer models in Greece 666423 DJ1 For use with all computer models in Hungary 666423 211 For use only with computer models equipped with an Intel processor in India 666423 D61 For use only with computer models equipped with an Intel processor in Israel 666423 BB1 For use with all computer models Italy 666423 061 For use with all computer models in Japan 666423 291 For use with all computer models in Latin America 666423 161 For use with all computer models in the Netherlands 666423 B31 For use with all computer models in Portugal 666423 131 For use with all computer models in Russia 666423 251 For use with all computer models in Saudi Arabia 666423 171 For use with all computer models in Slovenia 666423 BA1 For use only with computer models equipped with an Intel processor in South Korea 666423 AD1 For use with all computer models in Spain 666423 071 For use with all computer models in Switzerland 666423 BG1 For use only with computer models equipped with an Intel processor in Taiwan 666423 AB1 For use only with computer models equipped with an Intel processor in Thailand 666423 281 For use with all computer models in Turkey 666423 141 For use with all computer models in the United Kingdom and Singapore 666423 031 For use with all computer models in the United States 666423 001 3 Top cover includes TouchPad and TouchPad button board but does not include TouchPad cable or TouchPad but
113. th an Intel processor Hard Drive Hardware Kit not illustrated includes hard drive bracket and screws 665311 001 21 WLAN module For use on all computer models Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo 600370 001 Adapter Bluetooth 3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 657325 001 Combo Adapter Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek RTL8191SE 802 11b g n 1x1 WiFi Adapter 640926 001 For use only with computer models equipped with an AMD processor Atheros AR8002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo 593127 001 Adapter BT3 0 HS ready For use only with computer models equipped with an Intel processor Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Intel Centrino Advanced N 6230 WLAN module 631956 001 Intel Centrino Wireless N 1000 WLAN module 593530 001 Intel Centrino Wireless N WiMAX 6150 WLAN module 633817 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 630705 001 Bluetooth 3 0 HS ready 22 Optical drive includes bezel and bracket Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive 665329 001 Blu ray Disc R RW FX SuperMulti Drive 665328 001 DVD RW Double Layer FX SuperMulti Drive 665327 001 23 Service cover available in the Plastics Kit spare part number 665332 001 Chapter 3 Illustrated parts
114. tnumbers 25 37 AO 41 77 System Diagnostics 102 T Thermal Material Kit spare part numbers 25 37 41 77 81 85 tools required 44 top cover removal 66 spare partnumbers 23 41 42 66 TouchPad button 14 TouchPad button board cable disconnection 68 illustrated 29 TouchPad cable illustrated 29 TouchPad components 14 TouchPad off light 14 TouchPad on light 14 TouchPad on off button 14 TouchPad zone 14 transporting guidelines 47 U USB board removal 74 spare partnumber 24 40 USB board cable illustrated 29 USB DVB T TV tuner spare part number 34 35 USB DVD T antenna spare part number 34 35 USB port 16 17 V vents 15 16 18 video product description 5 WwW warranty period 20 50 Web browser button 11 webcam 10 webcam light 10 webcamera microphone module removal 96 spare part number 31 42 96 Windows applications key 12 Windows logo key 12 wireless antenna locations 10 removal 100 spare part number 31 37 101 wireless light 14 wireless product description 6 WLAN module removal 59 spare part numbers 28 35 36 37 59 workstation guidelines 47 Index 125
115. ton board cable NOTE The TouchPad cable and TouchPad button board cable are included in the Cable Kit spare part number 665301 001 In butter gold finish 665364 001 In dark umber finish 665356 001 In espresso black finish 665358 001 Computer major components 23 Item Component Spare part number In linen white finish 665359 001 In Pacific blue finish 665360 001 In pearl pink finish 665363 001 In ruby red finish 665362 001 In Sonoma red finish 665361 001 In steel gray finish 665357 001 4 Power button board does not include cable 665330 001 NOTE The power button board cable is not included in the power button board spare part kit The power button board cable is included in the Cable Kit spare part number 665301 001 5 Fingerprint reader board select models only includes bracket but does not 665310 001 include cable NOTE The fingerprint reader board cable is not included in the fingerprint reader board spare part kit The fingerprint reader board cable is included in the Cable Kit spare part number 665301 001 6 EDR v 4 0 Bluetooth module for use only with computer models equipped with 655792 001 an Intel processor NOTE The Bluetooth module spare part kit does not include the Bluetooth module cable The Bluetooth module cable is available using spare part number 665303 001 7 Bluetooth module cable for use only with computer models equipped with an 665303 001 Intel proce
116. ton briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel System and Security Power Options or refer to the HP Notebook Reference Guide 2 Speakers 2 Produce sound 3 Web browser button Opens the default Web browser 4 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Buttons speakers and fingerprint reader select models only 11 12 Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the num lk key the b key or the esc key 3 Windows logo key Displays the Windows Start menu 4 b key Increases or decreases the Beats Audio bass settings select models only Beats Audio is an enhanced audio profile that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control the bass properties e Select Start gt All Programs gt Beats Audio Control Panel gt Listening Experience or Select Start Control Panel
117. tton board spare part kit The power button board cable is included in the Cable Kit spare part number 665301 001 665331 001 USB board does not include cable NOTE The USB board cable is not included in the USB board spare part kit The USB board cable is included in the Cable Kit spare part number 665301 001 665332 001 Plastics Kit includes the service cover 665333 001 Speaker cover 665334 001 15 6 in HD LED BrightView SVA display panel 665335 001 15 6 in FHD LED AntiGlare SVA display panel 665337 001 Display Rubber Kit 665338 001 Screw Kit 665339 001 Display Screw Kit 665340 001 Speaker Kit includes left and right speakers and cable 665341 001 System board for use only with computer models equipped with an Intel dual core processor the HM65 chipset the HD6770 graphics subsystem with discrete memory and USB version 3 0 includes 2048 MB of discrete graphics subsystem memory includes replacement thermal material 665342 001 System board for use only with computer models equipped with an Intel quad core processor the HM65 chipset the HD6770 graphics subsystem with discrete memory and USB version 3 0 includes 2048 MB of discrete graphics subsystem memory includes replacement thermal material 665343 001 System board for use only with computer models equipped with an Intel dual core processor the HM65 chipset the HD6770 graphics subsystem with discrete memory and USB version 3 0 includes 1024 MB of discrete graphi
118. with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Preliminary replacement requirements 45 ACAUTION To prevent damage to the computer when you are removing or installing internal components observe these pr
119. y e Three Phillips PM2 5x6 0 screws 2 e One Phillips PM2 0x4 0 screw 3 in the hard drive bay Turn the computer rightside up with the front toward yov Open the computer Component replacement procedures 67 7 Release the ZIF connectors to which the following cables are attached and then disconnect the cables from the system board Ey NOTE The power button board cable TouchPad button board cable and fingerprint reader board cable are included in the Cable Kit spare part number 665301 001 e Power button board cable 1 e TouchPad button board cable 2 e Fingerprint reader board cable 3 select models only 8 Remove the seven Phillips PM2 5x6 0 screws that secure the top cover to the computer 9 Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure 68 Chapter 4 Removal and replacement procedures 10 Remove the top cover 2 Reverse this procedure to install the top cover Power button board Description Spare part number Power button board does not include cable 665330 001 NOTE The power button board cable is not included in the power button board spare part kit The power button board cable is included in the Cable Kit spare part number 665301 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on an
120. y on page 51 and then remove the following components e Optical drive see Optical drive on page 52 e Hard drive see Hard drive on page 54 e Keyboard see Keyboard on page 62 e Top cover see Top cover on page 66 e System board see System board on page 77 Remove the speakers 1 Close the computer 2 Turn the computer upside down with the front toward yov Component replacement procedures 89 3 Release the rear speaker cable 1 from the clips 2 and routing channel built into the base enclosure 4 Remove the four Phillips PM2 5x4 0 screws 1 and the PM2 5x10 0 screw 2 that secure the rear speaker to the computer 5 Turn the computer right side up with the front toward yov 6 Open the computer 7 Release the rear speaker cable 1 from the opening in the base enclosure and the clips 2 and 3 built into the base enclosure 90 Chapter 4 Removal and replacement procedures 8 Remove the rear speaker 4 and coble 9 Remove the Phillips PM2 5x4 0 screw 1 that secures the front speaker to the base enclosure 10 Remove the front speaker 2 Ej NOTE When removing the front speaker note the installation locations of two isolators 3 Reverse this procedure to install the speakers Component replacement procedures 91 Optical drive connector cable 92 Ef NOTE The optical drive connector cable is included in the Cable Kit spare part number 665301 001 Th
121. ys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Setup Utility menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Displaying system information 1 2 3 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility 103 Restoring factory settings in Setup Utility EJ NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 mo m m Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the

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