RESCUE SYSTEM via Ethernet connection
Contents
1. 2000 0 0 cccececececcecececeeaeeeeeseseeeeeeeeeaeaeeeeeeeeatateneeeneataesy Windows XP oo cece cceecececececaeeececececaeeeeeeeeaeeeeeeeeaeaveneneeeataveneetneaeaess If you are not sure what your Operating System is please go to page 8 to identify it 1 2 Launch the Rescue System software Insert the Rescue System CD into your CD drive Double click on My Computer Right click the drive labeled whatever CD is branded Left click on open Double click the file named TFPTD32 exe Windows XP Service Pack 2 users may experience a warning message from the inbuilt Windows security to continue you should choose the Unblock option Rescue System via Ethernet Connection User Manual v4 Page 2 of 16 wanadoo The following window appears Curert Directom C Progiam FilesINVEMTELKTFTP Browse Showy Dir Server intatacas Titp Server Tftp Client DHCP server Syslog server Clear 1 3 Connect the Livebox to your PC Disconnect the Wireless adaptor from the USB port of your PC Disconnect all the cables connected to your Livebox including the power cable Plug one end of your ethernet cable into the ethernet port on the back of your PC and the other end into the Yellow socket of the Livebox Flog the Fahernet cable inthe Yolow socket Rescue System via Ethernet Connection User Manual v4 Page 3 of 16 w wanadoo 1 4 Prepare your Livebox Press2. w wanadoo RESCUE SYSTEM via Ethernet connection 1 Rescue system PEP EEEE EEN EE A E E A ET 2 2 How to identify your Operating System ccccceeeeeeeeees 8 3 How to configure an IP address with Windows 0008 9 3 1 With Windows 98SE and Windows Millennium 9 3 2 With Windows 2000 ccccccecceseeeseeeeseeeeaeeeeeeetanes 13 3 3 With Windows AP seanisinniannnptanauatatanaimenesntunennuemenacsinnays 15 Rescue System via Ethernet Connection User Manual v4 Page 1 of 16 w wanadoo 1 Rescue system The rescue system allows you to restore the internal software of your Livebox NOTE THIS PROCEDURE SHOULD ONLY BE USED AS ALAST RESORT PROCEDURE IF e YOUR LIVEBOX IS OUT OF ORDER NO CONNECTION VIA YOUR WIRELESS ADAPTER OR ETHERNET CONNECTION e YOU HAVE ALREADY TRIED THE FACTORY SETTINGS PROCEDURE WITHOUT RESULTS IMPORTANT Before you start you ll need a few things to hand e Your Livebox close to your PC e Apen and paper to record some settings e The ethernet cable that was provided in your original set up IMPORTANT You need to make a temporary change to some settings on your computer this involves your TCP IP settings You MUST do this before continuing Instructions for your operating system are below Windows O8SE ieee cececc cence cence ecececeeeecaeeeeaeeeeaeaeeeeaeeneatateneaeee Windows MillenniUM 0 cccecececcecececeececeeeeaeeeeeeeetaveneeseeataes Windows
3. Restore your IP configuration Remember that you have set your ethernet connection with a fixed IP You need to restore your IP configuration as you wrote it down before the Rescue System procedure You might need to refer back to the instructions on how to change it so you can navigate back With Windows 98SE and Windows Millennium cccceceeeeeceeeeeeeees 9 With Windows 2000 ccccccccccccccecccceccecceccccccccecccceceeseeseseeeeeeetttttsuseuueeeeess 13 With Windows XP ccccecescscccccccccccceceeececeececectnensccecececeeeceeeeseeeeeeeeetnettaes 15 1 7 Replace your username and password on the Livebox Click on the Configure Livebox or Configure Wanadoo Home icon which should be installed on your desktop A Configure Livebox If you haven t got the icon on your desktop don t worry you can access the Livebox homepage by typing the link below into your Internet browser address bar http configuration adsl Note When you wish to use your wireless adaptor with the Livebox again be sure to check your Livebox is in pairing mode see section 1 4 above The wireless adaptor will need to be re attached to your computer and will need to be in range and Paired with your Livebox to access the configuration pages Alternatively you can connect your computer and Livebox using an Ethernet cable From the Livebox Homepage select Access to the configuration pages Rescue System via Etherne
4. and hold the button labelled 1 at the back of the Livebox Plug the power cable back into your Livebox while holding button 1 Hold the button 1 until the three lights below are ON This usually takes approx 10 seconds ai You can then release the button The Rescue System then starts to transfer data from the CD in your PC to the Livebox 6 Tftpd32 by Ph Jounin ran _ oe Current Director C Program Files INVENTELSTFTP Browse Server interfaces I Show Dir Titp Server Tftp Client DHCP server Syslog server Connection received from 10 7 58 112 on port 700 07 09 16 32 40 963 Iei invente Vblue_5Se factory_scri P a Clear File sive 22E9EER le lt inverntel blue_Sqtactory_script 2605952 Bytes sent 260595 Bytes ser TTT TTT TTT Try Help When the transfer is finished the Livebox will update itself This can take up to 5 minutes Once complete the Livebox will automatically reboot IMPORTANT DO NOT UNPLUG YOUR LIVEBOX DURING THE OPERATION Rescue System via Ethernet Connection User Manual v4 Page 4 of 16 w wanadoo 1 5 Close the Rescue System Once the Livebox has rebooted you ve successfully completed the rescue Please close the application window Tftpd32 this is pictured above Plug in the RJ11 telephone cable to the Livebox and filter plugged into your telephone socket Tis Baile eee lini abha k plugged inte this sorbai 1 6
5. ected re Use the following IP address tick here if this is selected IP Address copy here if IP address appears Lee Subnet Mask copy here if mask appears ee a Default Gateway copy here if gateway appears Le 10 Select Use the following IP address and enter the following information IP Address 10 7 58 114 subnet Mask 255 255 255 0 Default Gateway 10 7 58 112 11 Click OK 12 Click OK Your computer is now configured with a fixed IP Address and is ready for Rescue System Rescue System via Ethernet Connection User Manual v4 Page 16 of 16
6. etwork card you have installed IMPORTANT Do NOT confuse this with the TCP IP gt Dialup Adapter 6 Once the TCP IP ethernet adapter is highlighted click Properties T Click on the IP Address tab as shown Rescue System via Ethernet Connection User Manual v4 Page 10 of 16 w wanadoo TEP P Prepertios Birdings Advanced HelBIoS DHS Conligashon Gateway WINS Conligasion IP Addrese On P adds can be eulomelicely arngred bo this tomata i pour rabaork doss mol aulomatcaly agsion P addresses aak pour retaork aminiraio lo ar et and then bpe tin iha yee Low bear Dbtain an IP addiess automaticaly Goecaly ail addaag IP Address Cancel IMPORTANT Please write down your current settings below You will need to restore these settings when the Rescue System procedure is finished Obtain an IP address automatically tick here if this is selected re Specify an IP address tick here if this is selected IP Address copy here if IP address appears Subnet Mask copy here if mask appears TSS 8 Select the option Specify an IP address and enter the following information e P Address 10 7 58 114 e Subnet Mask 255 255 255 0 9 Click on the Gateway tab at the top 10 Enter the following address 10 7 58 112 11 Click ADD Rescue System via Ethernet Connection User Manual v4 Page 11 of 16 w wanadoo 10 7 568 112 12 Clic
7. k If the Network option is not visible you may need to click the View All option to display all Control Panel contents Rescue System via Ethernet Connection User Manual v4 Page 9 of 16 w wanadoo BJ Control Panel File Edit View Go Favorites Help oe gt a vo a a o B Back meiperaitel Cut Copy Paste Undo si Delete Properties a om Add Hew Add Remove Date Time Display Find Fast Hardware Programs Game HSF5 Internet Keyboard Use the settings in Controllers MicroModem Options a i Matrak Control Panel to personalize your Technical Support ODBC Data Passwords Printers Regional Sources 32bit Management Settings computer Select an item to view Mail and Fax Modems its description Sounds System Telephony Users fay My Computer Pha a k B E Lintguialan devviticetion Acces Ceria Ths filling atun rompt s arr Piala Cieni for Microaoll Hotworks Piciul Fab Logon Sa SMO CECHCT Termiy Ciheret ddaspter TC 154 SA Dio Up Adapici CAIT OM ONTT Tariy Hent Ardair SB EPAF lt Dial Up leper Oom jom Piman heiaik ngan fhtiassl Fay Leu Tie srd Prini Sl vsriren Descriptio TOMAR is thee proband poue to connect bo the Ibe sid PAlla dla melyeaks DE Cane 5 Left click on the TCP IP gt ethernet adapter to highlight it The exact name shown on your computer will vary depending on what type of n
8. k the OK 13 Click OK on network settings to continue and apply the new settings 13 Click the Yes apem Settings Change Q After the re start your computer is configured with a fixed IP Address and is ready for the Rescue System Rescue System via Ethernet Connection User Manual v4 Page 12 of 16 Wanadoo 3 2 With Windows 2000 1 Click Start 2 Click Settings 3 Click Control panel 4 Double click Network and Dial up Connections 5 Right click Local Area Connection PO hetwork and Dial up Connections Fle Edt Wiew Fayvorbes Took RN Help ier 4 ae o itd GR Search Lt Folders EB Hstory Ag PE x 2h E Address lian Alebwork and Diakup Connections SSS oa Dicable Status en ake Nen Network and Dial Connaction up Connections Creata Sharkie Delete Local 4reo Connection Pename Type LAN Connection Stabs Enabled 6 Click Properties T Click Internet Protocol TCP IP 8 Click Properties Local Area Connection Properties Sal ES General Connect urng mi AMO ACHET Famiy PCI Elhemet Adaptar Components checked are used by this connection w By Chert tor Microsoft Networks E Meterork Load Balancing w ual Fie and Privher S haning for Microsolt Heke al Rescue System via Ethernet Connection User Manual v4 Page 13 of 16 w wanadoo IMPORTANT Please write down your curre
9. llow the instructions below 1 Click on Start 2 Click on Control Panel 3 Double click on System If you cannot see all of the Control Panel options you will need to Switch to Classic View using the link on the left of the Control Panel window system Properties f Eg System Restore Automatic Updates Remote General i Computer Mame Hardware Il Advanced oul System Microsoft Windows P Professional Version 2002 Service Pack 2 Registered to Manufactured and supported by HF IntelA Pentium A M4 processor 1 400KMHz 597 MHz 480 MB of FAM Support latormatior Apply One of the following will be displayed e Windows 98SE e Windows Millennium e Windows 2000 or e Windows XP Rescue System via Ethernet Connection User Manual v4 Page 8 of 16 w wanadoo 3 How to configure an IP address with Windows 3 1 With Windows 98SE and Windows Millennium 1 Click the Start button 2 Select the Settings menu 3 Select the Control Panel Windows Updale Piwgianis Favorites F Documents gt gt E Contul Parel M 3 Pias b n Iatha amp Sial Meru J Fulde Options 7 Ale Desklop Settings Cii ii Pa I Windows Update l ej Fi Pu Windows A 4 Double click the Networ
10. nt settings below You will need to restore these settings when the Rescue System procedure is finished Obtain an IP address automatically ick here F this is selected Use the folowing IP address lick here this is selected P Addess copy here FIP address appears Subnet Mask copy here ifmaskappear Default Gateway copy here if gateway appears Leese nternet Protocol TCP IP Properties Gener Youcan gel F zelling azsagned sulometicelh if pour network suppoil fhe capabiliy 0 ihearare you need bo ask your nebyork admnet eter lo fhe appropiate F settings Obtain an IP address automabesly f Use the following IF address IP edd ess 10 7 58 114 Subre mack 259 205 255 0 Defauk gatewap 10 7 565 112 C Gbtein ONE setter eddies sitomsticall f Use the folowing OMS sarmer addiesses Prefered DNS server ce os os Atena DNS server ia 9 Select Use the following IP address and enter the following information IP Address 10 7 58 114 subnet Mask 255 255 255 0 Default Gateway 10 7 58 112 10 Click OK 11 Click OK 12 Please restart your computer Your computer is now configured with a fixed IP Address and Is ready for the Rescue System Rescue System via Ethernet Connection User Manual v4 Page 14 of 16 Wanadoo 3 3 With Windows XP 1 Click Start 2 Click Control Panel 3 Click Switch to classic view If this option isn t available then don t w
11. orry it just means you re already in classic view 4 Double click on Network Connections 5 Right click on Local Area Network connection and select Properties this is shown below Local Area Connection Properties less General Authentication Advanced Connect uaing Bf Reatek ATLETISM lk Family Fast Ghemet NIC The connection uses the falowang tems Description Transmission Control ProtocolIintemet Protocel The cedauk wide area network orotecal that prowides communication across Avare interconnected networks Show icon in notification area when connected 6 Click Internet Protocol TCP IP to highlight it Rescue System via Ethernet Connection User Manual v4 Page 15 of 16 w wanadoo T Click Properties Inler nel Protec TCP IP Proper lies General You can get IP sellings assigned aulumedlically T your nelwork suppurls this capabilty Othenvse you need to ask your network administrator for the appropriate P settings C Obtain an IF address automatically IP address 410 7 58 114 Subnet mask 255 255 255 0 Defouk gateway 10 7 58 112 a3 Uee the following DNS eerver addreeeee Preferec ONS server Altemete DNS server Advanced IMPORTANT Please write down your current settings below You will need to restore these settings when the Rescue System procedure is finished Obtain an IP address automatically tick here if this is sel
12. t Connection User Manual v4 Page 5 of 16 w wanadoo Homepage of Wanadoo Home Wanadoo Home Name WANADOO 20E1 ADSL status Link Down Aocess to the configuration pages access to these pages is restricted you must have the password al You will be prompted to enter the Livebox username and password The username is admin The password is admin In the Broadband Username field delete ppp_name and enter your Broadband username e g yourname wanadoo co uk fs Delete the 6 dots from the Password field and replace it with your Wanadoo password Remember that your password is case sensitive i e apple is not the same as Apple or APPLE Rescue System via Ethernet Connection User Manual v4 Page 6 of 16 Wanadoo ee Lo 7 ag lant i 7 Ei F L 1 mm i wireles sey ae ae mai s Magi Li L a wa aii 1 m r m S o a Ur LD i Homepage Home Security Wanadoo Home Name WANADOO 2DE1 Configuration a ict System Information ADSL status Link Down Broadband Username Res wanadoo ooukifs T ADSL password sees T To confirm the changes click on Submit You ll need to wait about a minute until ADSL status changes to Connected You can now disconnect the ethernet cable Rescue System via Ethernet Connection User Manual v4 Page 7 of 16 w wanadoo 2 How to identify your Operating System If you do not know which Operating System is running on your PC fo
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