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ZX1200i/ZX1300i/ZX1600i BARCODE PRINTER USER MANUAL

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1. _ ite N lj m C n 45 Gf o8 7A puc 5 Accessories Pull open the knob ribbon could be easy to remove 46 6 Maintenance and Adjustment Installing removing the print head module 6 1 Open the printer cover Wan QJ Og D O amp E 5 SS SES using a screwdriver or a coin loosen the screw to take out the TPH module Turn the print head counterclockwise to a top right position Hold the print head module pull out the TPH cable smoothly To install TPH module follow the reverse order Note Remember to switch off the printer before removing the print head module 47 6 Maintenance and Adjustment 6 2 Adjusting the print line Open the printer cover using a screwdriver or a coin to loosen the screw Turn the print head counterclockwise to a
2. 49 6 Maintenance and Adjustment 6 4 Cleaning the thermal print head Dirt on the print head or ribbon may result in inadequate print quality there are only partial images on the label The printer cover should therefore be kept closed when possible Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Here is how you clean the print head 1 Switch off the printer 2 Open the printer cover 3 Remove the ribbon 4 Release the print head by turning the print head release lever 5 To remove any label residue or other dirt from the print head see Red arrow please use a soft lint free cloth dipped in alcohol to wipe IS o 9 ww a i R C E O o e 2 o SS SES 7 Note The print head should be cleaned once a week Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 50 6 Maintenance and Adjustment 6 5 Adjusting the balance and print head tension Open the printer cover ay Q SS o o 9 lj
3. 22 3 Printer Setting and Control Device Page Buzzer Baud Rate Serial Port Setting Device ien Option Smart Setting Backfeed LAN LCD Setting Setting Ba D E Css Setting off or on for buzzer Setting items for options ex Cutter Label Dispenser Applicator Choose ON Printing labels would be back to start position Setting items for Serial Port ex Baud Rate Parit y Data Bits Stop Bits Setting items for LAN ex Port NO DHCP Dynamic IP Default Gateway Subnet Mask Setting items for LCD ex Brightness Contrast Power Saving Password Setting items for Clock ex Y ear Month Day Hour Minute 29 3 Printer Setting and Control Setting Items in Setting Mode Darkness 0 19 Speed 2 5 Auto Select Media Detection See Through Reflective Sensor Select Label with Gaps Printer Setting Media Type Label with Marks Continuous Direct Thermal Printing Mod IIRA ASSE Thermat Transfer Tear off Position 0 40 Apply Top of Form E Cancel English Deutsch SEES PM falas PSC Francais LCD L Ce d Espanol AGB Italiano Pycckun T rkce 850 852 437 860 863 865 857 861 862 855 Codepage 866 737 851 869 Win 1252 Win 1250 Win 1251
4. OPERATION TOUCH PANEL TOUCH PANEL LJ 2 FEED BUTTON POWER BUTTON POWER Button Press the POWER button to turn on the printer and the START UP SCREEN appears The printer is on ready to print status the LCD screen should display the message READY on the screen When printer is turned on hold and press down the POWER button for 3 second will turn the printer off FEED Button Turn on the printer and press the FEED button When you press the FEED button the printer will advance media until the FEED button is released If you are using continuous labels pressing the FEED button will advance a length of media until the button is released If you are using media with gaps pressing the FEED button once will advance only one label If the label does not stop at the correct position you need to run the auto detection function for your media please see Section 3 4 Label Calibration and Self Test PAUSE PRINTING FEED Button Pressing the FEED button while the printer is in standby mode will set the printer to pause mode In this mode the printer can receive commands but it will only process them when it is reset to standby mode Pressing the FEED button again will reset the printer to standby mode Pressing the FEED button during printing will interrupt printing When the FEED button is pressed again the printer resumes printing Example While a 10 label print job is runnin
5. 0 iy B 4 gj 2 9 PSO Tc ES amp E mn SES using a screwdriver or a coin to loosen the screw When using a variety of label stock and ribbons the ink may not be evenly distributed If there is no printed image on one side of the paper or the ribbon wrinkles the print head pressure must be readjusted using the TPH spring boxes Move the TPH spring boxes as shown in the illustration to change the print head pressure The wider the label you are using the further apart the TPH spring boxes must be moved away from each other If there is no quality improvement you need to change the pressure on the TPH spring boxes Turning the screw left increases the pressure Reset Mark A while turning it right reduces the pressure es Mark B Be sure not to turn the screw so that it goes below Mark B 51 6 Maintenance and Adjustment 6 6 Ribbon shield settings The use of different ribbon materials may cause wrinkling of the ribbon which in turn affects the print result as illustrated by the examples in a and b To change the print quality you can adjust the ribbon shield screws If your print resul
6. USB memory stick keyboard or scanner Purpose e USB memory stick It extends the user memory space up to 32GB for Graphic Font Label Format DBF and Command files downloading The printer s Firmware also can be updating if copy new version of Firmware into USB memory stick e Connecting an USB keyboard to printer for Keyboard Mode mode operation e Plug in an USB scanner to operate the printer in Keyboard Mode Usage of Extended Memory e USB memory stick It supports hot plugging function printer will create a Folder NLABELDIR and switch User Flash to Extended Memory automatically while user plugs an USB memory stick into a GoDEX printer e Connect the USB Stick plugged in printer to PC via USB Device or Ethernet port and run GoLabel software to download Graphic Font Label Format DBF and Command files to the printer e Detail download procedures please refer to GoLabel On line Help Usage of Firmware Update e Remove USB memory stick from printer and plug in it to a PC s USB port delete Firmware bin file from NLABELDIRNFW of USB memory stick if it existing or create a Folder NLABELDIRNFW to USB memory stick if it doesn t existing e Copy a new version of Firmware xxxx bin to the Folder NLABELDIRNFW and then remove USB and plug in back to the printer that going to update Firmware e The p
7. GND Connector Type Type B Pin NO 1 2 3 4 Function VBUS D D GND Ethernet RJ 45 PIN NO FUNCTION T 2 T 3 R 4 N C 5 N C 6 R 7 N C 8 N C Applicator PIN NO FUNCTION GND 2 5V max 500mA 3 START_PNT 4 SLEW_LABEL 5 PAUSE 6 REPRINT 7 24V max 1 5A 8 GND 9 RIBBON_LOW 10 SERV_REQ 11 END PRINT 12 MEDIA OUT 13 RIBBON OUT 14 DATA_READY 15 OPT_FAULT Appendix
8. Win 1253 Win 1254 Win 1255 Win 1257 Rotation X offset I HET Label Setting AB Babee Y offset Start Offset 24 3 Printer Setting and Control Buzzer OIT ON None Cutter Optional Setting Label Dispenser Applicator Smart Backfeed Oti On 4800 bps 9600 bps 19200 bps Baud Rate 38400 bps 57600 bps 115200 bps Serial Port Setting Non Parity Odd Even Device 7 bits Data bits 8 bits 1 bits Stop bits 2 bits DHCP On IP Address 0 0 0 0 beeing Subnet Mask 255 255 255 0 Gatway 192 168 0 254 Brightness 5 Contrast 5 nea Sening Power Saving 15 Password OFF Year Month Clock Setting day Hour Minute Test Sample Pattern Printer Control selget Memory Clear Memory Calibration Reset to Default Darkness 2 5 or 7 Speed 0 19 Label with Gaps Wizard Media Type Label with Marks Continuous X Offset Y Offset Enable Clear Bind Disable Make Device Visible Enable Bluetooth Bane SSP Enable Disable PIN Code 0000 Search Devices Test Self Test page Out of Dump Mode 25 3 Printer Setting and Control Status of LCD Interface When printer is on standby status ready to print the LCD interface will display Ready on screen You can only print when you see the Ready status ZX1
9. Ethernet Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page Printer Setup Printer Model Serial Port Setting Baud Rate Parity Data Bits Stop Bits ZX1200i Netsetting Printer Configuration m an pow gje Tear off Position Speed Darkness 12 Bj 2 E 2 Dispenser Applicator Labels per Cut Printing Mode 0 None 0 E Thermal Transfer Miscellaneous LCD Language Sensing Mode Traditonal Chinese 0 Reflective Keyboard Country Code Pre Printing Us OFF Code Page Top Of Form Code Page 850 i ON Buzzer ON d Set Refresh You can press Set button to apply the settings and ReGet button to refresh the setting values 38 4 NetSetting for Ethernet User Command The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Dutput Message window E Terminal Input Command Send Command Output Message Clear Data You can press Send Command button to send printer commands via Ethernet port and control the printer remotely 4 NetSetting for Ethernet Firmware Download On Firmwa
10. Memory Stick supports with FAT32 Disk Format and up to 32GB only The certified venders are Transcend Apacer Patriot Consair and Kingston The download function for Graphic Font Label Format DBF and Command files is operated by GoLabel of PC and must go through the a i x model printer itself On a PC user may copy entire folder NLABELDIR from USB memory stick to PC or vice versa Copy a sub folder or individual file in NLABELDIR to PC or vice versa is not supported 32 4 NetSetting for Ethernet 4 1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps l Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation file and click it to start the installation 5 Ethernet File Edit View Favorites Tools Help Qm O0 f Xe pe Address D Download Drivers Ethernet w m a Other Places E Drivers My Documents 3 My Computer My Network Places Details 3 Follow the instructions on the screen The Setup Wizard guides you through the installation procedure 4 Specify the Installation Folder iy NetSetting Select Installation Folder
11. Netsettir g The installer will install NetSetting to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program FilesiGodexWetSettingh Install NetSetting for yourself or for anyone who uses this computer O Everyone Just me 5 Click Next to start the installation 6 Once the installation is completed you will see the NetSetting icon on your desktop Netsetting 33 4 NetSetting for Ethernet 4 2 The Interface of NetSetting Click the NetSetting icon to start the program you will see the start page as below The start page will display the basic information of connected printer and your PC GoDEX al 5aarch GoDEX Network Primer P z e V E 6 Please Select The Printer You Want To Connect p Alias Hame Sensi No Mac Address IP Address E b Printer E P 58 123456 P 56 123456 D0 1D 9A 00 0E 19 192 168 102 70 r Graphic Products Fal 000000 00 1D 8A 00 00 07 192 165 102 66 TOM 000000 D0 1D 8A 00 0C 16 182 165 102 31 ait lke um H MarkHuang C 60 00 8D 8D 9F 192 168 102 20 p Tomlin 48 SB 39 F2 A6 34 192 168 102 237 f WENDYOUYANG D0 24 5C DA SD 68 182 1680 102 s BettyTsou C8 50 00 8D 8D 22 182 165 102 29 Miscellaneous Intormation NetSetting V1 04 Build Date 201307 23 18 37 38 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you networ
12. comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense ZX1200i SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS European Standard EN 55022 2010 AC 2011 Class A EN 61000 3 2 2006 A1 2009 and a2 2009 EN 61000 3 3 2008 and EN55024 2010 IEC 61000 4 2 2008 IEC 61000 4 3 2006 A1 2007 A2 2010 IEC 61000 4 4 2004 A1 2010 IEC 61000 4 5 2005 IEC 61000 4 6 2008 IEC 61000 4 8 2009 IEC 61000 4 11 2004 CFR 47 Part 15 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures IbAClass Af m fE Ej amp Mn APRS RAAT ERRAN ORERRAP MATRA pojaha Declaration Declaration ZX1200i ZX1300i ZX1 600i USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully 1 Keep the equipment away
13. from humidity 2 Before you connect the equipment to the power outlet please check the voltage of the power source 3 Make sure the printer is off before plugging the power connector into the power jack 4 tisrecommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage 5 Be careful not to get liquid on the equipment to avoid electrical shock 6 Forsafety and warranty reasons ONLY qualified service personnel should open the equipment 7 Do not repair or adjust energized equipment under any circumstances Caution Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with designated power supply adapter model Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Specifications are subject to change without notice Safety instructions 1 Barcode Printer 1 1 Box Content Please check that all of the following items are included with your printer e ZX1200i ZX1300i ZX1600i Barcode Printer o Label Stock e USB Cable e ZX1200i ZX1300i ZX1600i Series Quick Guide e x GoDEX aaoo 74160015885 Du a aa e Ribbon e Power Adapter
14. the screw marked in the illustration on the front of the printer which secures the lower cover plate Remove lower cover plate to the a little bit right then can get out 42 5 Accessories Connect the cutter cable connector to the cutter jack on the printer SS a Gl f Ij 5 Be sure the cutter module insert to printer properly see red arrow ce 43 5 Accessories Secure the cutter module on the printer housing using the screws Finish the cutter module installed Now load the label roll into the printer and close the printer cover Check whether the cutter function is enabled in the printer Labels or paper should be at least 30 mm high After installation of the cutter module set the stop position E to 30 44 5 Accessories 5 2 Option Rewind Ribbon Hub Removing Ribbon Use tool to cut off the ribbon
15. top right position If no improvement is visible turn the screws A clockwise or counterclockwise as far as possible and be sure to align with the indicator board and indicator line Repeat the adjustment process until printing quality has improved indicator board indicator line 48 6 Maintenance and Adjustment 6 3 Adjusting ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob see illustration clockwise or counterclockwise There are 4 possible settings which is marked on the ribbon supply hub 1 Tension is the highest 4 Tension is the lowest If the tension is so low that the ribbon does not move forward you need to reduce the tension of the ribbon supply hub To set the tension press in the knob and turn it clockwise or counterclockwise as required Increasing the tension of the ribbon rewind hub will remove any wrinkling of the ribbon during printing which results from the use of different ribbon materials For details about the wrinkling creasing of ribbons see Section 6 6 If you are using a very narrow ribbon the printer may not move the label stock forward particularly with a ribbon that is less than 2 wide In that case reduce the tension by turning the knob of the ribbon supply hub counterclockwise lo e NS ER M 2 A x A
16. 200 V2 0000 Ready Wizard If there is any printers error the LCD screen will display the error screen to show the type of error You can fix the error according the notice Qs Qo ES E A wem WARNING ICON T 9 fo ERROR ICON Check paper setting ERROR DESCRIPTION A pt Press key 3 Secs to Enter Menu Icon Definition Appears on the NAVIGATION ICON of Setting To upper level Pages It guides you back to upper level by touching display upper right icon Appears on the NAVIGATION ICON of Setting To main page Value Pages It guides you back to main page by touching display upper left icon On Setting Value pages touch display icons to o ot Lock lock the value for preventing unexpected change Unlock Touch display icons again to unlock the value 26 3 Printer Setting and Control 3 4 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer Self Test Self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the printer 3 Turn the printer on again keeping the FEED button pressed When the LED starts to flash red release the FEED button The
17. Continuous ZX1200 V2 0000 Ready Test Self Test page Out of Dump Mode Tap Main Screen could show more detail of Main Tap Wizard Set up printer of Darkness Speed Tap Test self Test page and Out of Dump Mode for setting 3 Printer Setting and Control Printer Settings Darkness 4 10 r ABC WENEE finish setting tap e S Ei Codepage back to main page if ro aree P aonotsove tap E system would not save ES any changes Device cS Recall Label Printer Settings UNLOCK gt If printer functions locked printer can not receive any commands from GoLabel or any devices 19 3 Printer Setting and Control Keyboard Mode When plug in an USB keyboard to the printer LCD touch panel will display Enter Standalone press the Y key on keyboard to entering to the dialog for Keyboard Mode operation Keyboard Mode fi ZX1200 V2 0000 Enter Standalone Y N gt Clock Database Setting Setting User can choose any labels which have done in the printer and preview it See Instuctions Preview Label function ZX1200 V2 0000 Printer Setting From the Home screen tap HE to Main Page dd From the Main Page tap Recall Label Label to Recall Label Page 2e Ready gt Recall Kolec 20 c 4 ICD La
18. Power Cord CD Including GoLabel software and user s manual Barcode Printer 1 2 Getting to Know Your Printer Device Overview e Front View Stylus Pen PRINTER COVER TOUCH PANEL VIEWING WINDOW POWER BUTTON FEED BUTTON LOWER COVER PLATE USB HOST o Rear View Feed slot for continuous labels Calibration button Ethernet port Serial port DB 9 Applicator Interface OPTION USB port USB Host Parallel port OPTION Power jack On Off switch 1 Barcode Printer The Internal View of Printer uj RFID module Ribbon rewind hub Ribbon supply hub Print mechanism Platen roller Release lever for print head Paper guide Label tension guide Label supply hub Label roll guide 6 fo e 2 o e N o 8 p e po Pb O v Adj
19. ZX 1200i ZX 1 3001 ZX 16001 BARCODE PRINTER USER MANUAL User Manual ZX1200i series Version x 10 ers x AE Issue Date 2013 12 12 N 920 015111 00 ZX1200i ZX 1 300i ZX 1 600i USER MANUAL CONTENTS 2 2 2 2 3 2 4 3 1 3 2 3 3 3 4 3 5 3 6 4 4 2 5 1 5 2 6 1 6 2 6 3 6 4 6 5 6 6 6 7 6 8 Barcode Printer Box Content Getting to Know Your Printer Printer Setup Loading the label roll Loading amp Removing the Ribbon Connecting the Printer to the Host Computer Installing Printer Driver and GoLabel with Super Wizard CD Printer Setting and Control Operation Panel LCD Interface Introduction LCD Interface Function Label Calibration and Self Test Error Alerts USB Host NetSetting for Ethernet Installing the NetSetting Software The Interface of NetSetting Accessories Preparation Steps Installing the Cutter Maintenance and Adjustment Installing removing the print head module Adjusting the print line Adjusting ribbon tension Cleaning the thermal print head Adjusting the balance and print head tension Ribbon shield settings Cutter settings Troubleshooting Appendix Contents 001 001 002 004 004 008 011 012 017 017 018 023 028 030 031 034 034 035 042 042 039 046 046 047 48 49 50 51 52 53 ZX1200i ZX1300i ZX1 600i USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to
20. ats are downloadable from the software USB 2 0 B Type Interfaces Serial port RS 232 DB 9 EEE 802 3 10 100 Base Tx Ethernet port RJ 45 e 3 USB Host A Type 2 ports at the front panel 1 port at the rear panel Control Panel Backlight 3 2 touch screen LCD Power on off button with green color LED backlight Control key FEED PAUSE CANCEL with dual color LED backlight Ready Green Error Red Calibration button at rear panel Real Time Clock Standard Power Auto Switching 100 240V AC 50 60Hz Operation temperature 41 F fo 104 F 5 C to 40 C Environment Storage temperature 4 F to 140 F 20 C to 60 C I Operation 20 85 non condensing Humidtty Storage 10 90 non condensing Agency Approvals CE EMC FCC Class A CB cUL CCC GOST R KC Length 18 30 465 mm Dimension Height 10 35 263 mm Width 12 305 mm Weight 30 Ibs 13 6 Kg excluding consumables Cutter module Parallel port adaptor module Centronic female 36 pin Bluetooth module WiFi print server module IEEE 802 1 1b g n Options Applicator Interface DSUB female 15 pin External label roll holder for 10 250 mm O D label rolls External label rewinder Label Dispenser Internal Rewinder factory install Core free Ribbon Rewinder factory install RFID R W module project option Notice Specifications are subject to change without notice All company a
21. bel roll into the printer as shown in the illustration Pass it through the printer as indicated by the red arrows Pass the label stock through the Adjustable Sensor and up to the tear off plate Note Remember to set the movable sensor to gap black mark or tag hole by changing the position of the sensor with the adjustment wheel 2 Printer Setup TC ST 2 Return the print head release lever to its original position 1 The labels pass between the wall of the printer housing and the adjustable paper guide Then close the printer cover 2 Printer Setup 2 2 Loading amp Removing the Ribbon Loading Ribbon Place the printer on a flat surface and open the printer cover Place a new ribbon on the ribbon supply hub The two illustrations as below show you how to install the ribbon depending on the ribbon type ink side in or out Ink side out Ink side in 2 Printer Setup Pass the ribbon under the pri
22. e please contact your dealer 54 ZX1200i ZX1300i ZX 600i USER MANUAL APPENDIX PRODUCT SPECIFICATIONS Model Name ZX1200i ZX1300i ZX1600i Print Method Thermal Transfer Direct Thermal Resolution 203 dpi 8 dots mm 1300 dpi 12 dots mm 1600 dpi 24 dots mm Print Speed Up to 10 IPS 254 mm s Up to 7 IPS 177 mm s Up to 3 IPS 76 2 mm s Print Width 4 09 104 mm Up to 108mm 14 09 104 mm Up to 105 7mm 14 09 104 mm i Min 0 16 4 mm Max 180 4572 Min 0 16 4 mm Max 85 2159 Min 0 16 4 mm Max 26 660 Print Length H mm imm imm Processor 32 bit MPU Memory Flash 128 MB Flash 60 MB for user storage SDRAM 32 MB Sensor Type Adjustable reflective sensor and transmissive sensor left aligned Type Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or programming Tear Min 1 25 4 mm Mox 4 64 118 mm Media Width Cutter Max 4 61 117 mm Dispenser Rewind Max 4 64 118 mm Thickness Min 0 003 0 06 mm Max 0 01 0 25 mm Label roll diameter Max 8 203 2 mm Core diameter Min 1 5 38 1 mm Max 3 76 2 mm Types Wax wax resin resin Length Max 1476 450 m Ribbon Width Min 1 18 30 mm Max 4 33 110 mm Ribbon roll diameter 3 76 2 mm Core diameter 1 25 4 mm Printer Language EZPL GEPL GZPL auto switch Label design sof
23. ed paper Reinstall CUTTER back onto printer Note Remember to switch off the printer before removing the CUTTER The label medium should be at least 30 mm long to ensure correct functioning of the cutter 53 6 Maintenance and Adjustment 6 8 Troubleshooting Problem The printer is switched on but the LED does not light up The LED lights up red and printing is interrupted The label stock passes through the printer but no image is printed The label stock jams during printing There is no printed image on some parts of the label There is no printed image on part of the label or the image is blurred The printed image is positioned incorrectly Skipping labels during printing The printed image is blurred The cutter does not cut off the labels in a straight line The cutter does not cut off the labels completely When using the cutter the labels are not fed through or cut off incorrectly The label dispenser is not functioning normally Note Solution Check the power supply Please see the Section 2 4 Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 3 Error Alerts Check whether the print mechanism is closed correctly Please see the Section 3 3 Please make sure that the label stock is loaded the right side up and that it is the suitable material Choose the correct printer driver Choose
24. fy the printer on this computer and on the network Enter a name for this printer Printer name EISE Use this printer as the default printer Specify whether or not you want to share this printer with other network users When sharing you must provide a share name 9 Do not share this printer O Share name Godex 2X12001 lt Back Next gt J Cancel 6 Once the installation is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation Seagull Driver Wizard Completing the Seagull Driver Wizard A new printer will be installed using the Following settings Name Godex ZX1200i Share name Not Shared Port USBOO1 Default No Manufacturer Godex Model Godex ZX1200i Version To begin the driver installation process click Finish Cancel 14 2 Printer Setup 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder E ope DS stro laro Favorites Tools Up tinters and Faxes Help x a8 Cut Copy Paste gt Godex ZX1200i Godex zx120 an i vowietos p rng Q Ge help eth printing forward winter axing 15 3 Printer Setting and Control 3 1 Operation Panel
25. g you press the FEED button to pause the printer Two of the labels have been printed To resume printing and print the remaining eight labels you will need to press the FEED button again CANCEL PRINTING FEED Button Press and hold the FEED button for 3 seconds during printing cancels a print job The current print job is cancelled Example While a 10 label print job is running you press the FEED button Two of the labels have been printed The print job is cancelled and the remaining eight labels will not be printed 16 3 Printer Setting and Control 3 2 LCD Interface Introduction Getting Started Press the POWER button to turn on the printer and the START UP SCREEN appears iouis f gt If the printer is on ready to print status the LCD screen should display the message Ready on the screen Use touch gestures to get around the Home screen and other screen for setting Wizard Tap the screen with your finger or the stylus pen when you want to select on screen items such as settings icons 3 Printer Setting and Control On the Ready Page three function mode for setting You can make various setting functions in FUNCTIONAL MODE ZX1200 V2 0000 Ready Wizard ZX1200 V2 0000 Ready Wizard J asc e q Printer LCD Setting Language Codepage mes Kelo Printer Setting Device xeJal ire pil Recall Label Wizard a e
26. k environment Once a connected Godex printer is detected it will be listed on the start page E 4 Bu o Nessernng Langage Printer Name Pon No 9100 Please input Password Digit Allowed Only Lengtt 1 4 Ok There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Notice The default password is 1111 you can change the password later from the IP Setting tab 34 4 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP GoDEX E ao Nersetting IP Setting e Ww r e amp S Static IP Subnet Mask Set Printer Name Port No Default Gateway Password IP Address Godex Length 1 16 9100 192 168 0 254 x 1111 Length 1 4 Get IP From DHCP Server 192 168 102 55 x 255 255 255 0 X Refresh You can press Set button to apply the settings and ReGert button to refresh the setting values Notice To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information 35 4 NetSetti
27. n from GoDEX server or Install from this product disc GoDEX v1 01 2 Printer Setup 4 As the printer driver and GoLabel are installing a screen will display a progress bar GoDEX Installing the GoLabel S may take a few minutes Barcodes Made Easy All steel rugged industrial design GEPL and GzPL included START GOLABEL DESIGN SOFTWARE NOW EXIT TO MY DESKTOP 6 As the optional steps you can also print a test label or register your printer during the Standard Installation procedure GoDEX You have successfully install Seagull Scientific Windows dri GoDEX Please register your What you get when you register m You Your Godex printer is now ready to use SKIP REGISTRATION lt BACK Note f you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files 12 2 Printer Setup Installing Printer Driver Directly from CD Folder 1 Insert the product CD in the CD DVD drive of the host computer and open the Seagull Drivers folder on the CD Select the icon for the driver file and click it to start the installation Neh te 0 8 Bf V Sa wW o4 Copy Paste Sew Folders Address ED DAD Oy EJ Mihe a rew tohier Pob then lotir fo the e Web mm Other Places lt o DATA IES OM co
28. nd or product names are trademarks and or registered trademarks of their respective owners Minimum print height and maximum print speed specification compliance can be dependent on non variables such as label type thickness soacina liner construction etc Godex is pleased to test non Appendix ZX1200i ZX1300i ZX 600i USER MANUAL APPENDIX INTERFACE e Parallel port Handshaking DSTB is sent to the printer BUSY to the host computer Interface Parallel cable compatible with IBM computers cable Pinout See below Strobe Computer printer Data 0 7 Computer Acknowledge Printer Busy Printer Paper empty Printer Select Printer Auto Linefeed Computer printer N C Signal Gnd Chassis Gnd 5V max 500mA Signal Gnd Computer Initialize Computer printer Error Printer Signal Ground N C Select in Computer printer e Serial Port Default settings Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 Housing 9 pin to 9 pin DB9 Socket DB9 Plug 5V max 500mA RXD 2 2 TXD TXD 3 3 RXD DTR 4 4 N C GND 5 5 GND DSR 6 6 RTS RTS 7 7 CTS CTS 8 8 RTS RI 9 9 N C Computer Printer Notice The total current to the serial port may not exceed 500mA Appendix ZX1200i ZX1300i ZX 600i USER MANUAL APPENDIX INTERFACE USB Port Computer Connector Type A Pin NO 2 3 4 Function VBUS D D
29. ng for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab GoDEX A sl Alert Mail Setting j Enable SMTP Alert Message Notification Login Account default Length 1 64 Login Password Length 1 16 Server IP Address 192 155 0 1 X 000K 2001 0K Mail Subject Barcode printer message Length 1 60 Mail From Address default default com Length 1 32 Mail To Address defauit default com Length 1 32 Duration Cycle 1 0 168Hours Event Counter 5 E 4 400 7 Enable SNMP Alert Message Notification SNMP Community Public Length 1 16 SNMP Trap Community Public Length 1 16 Y TraplP Address 192 168 0 1 X oo0o0000X Set Refresh You can press Set button to apply the settings and ReGet button to refresh the setting values 36 4 NetSetting for Ethernet Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both You can press Set button to apply the settings and ReGet button to refresh the setting values 37 4 NetSetting for
30. nguage m js Device Codepage gt Printer Control 3 Printer Setting and Control x Recall Label Recall Label From the Recall Label Page 001 002 FORM NAME alil the touch panel shown on all labels LABEL 1 7X1230i Tap up to choose labels LABEL 2 gt FW V2 000 Preview Preview abel abel Tap down to choose labels Preview Aai Tap Preview Label can see printing label e e Recall Label kad Recall Label Prompt Keeping tap to next page gt aU jo Print out selected label Pao Note Using recall label function send commands printer display must be back to Ready Page GoDEX Ready 21 3 Printer Setting and Control 3 3 LCD Interface Function Main Page ze ey p Printer KeiD Setting Language Codepage AB 86666 Label l Printer Setting Control Setting items for printer ex Printing speed darkness Also includes a Printing Wizard for your ease of printing More than 10 languages for printer setting It consists of a table of values that describes the character set for a particular language Ui n ac Setting items for printing label ex Rotation Printing position offset Option modules and connection port settings Self Diagnose functions for printer ex TPH testing self test page printing Recall Label U Dump Mode
31. nt head and back up on the other side Attach it to the empty ribbon core 3 3 i e e E gt 6 B un qe LS C Note Do not pass the ribbon under the sensor 2 Printer Setup 2 3 Connecting the Printer to the Host Computer 1 Please make sure that the printer is switched off 2 Connect the power cord to the AC adapter and connect the adapter to the printer 3 Connect the USB cable to the printer and host computer 4 Switch on the printer The operator panel should now light up ZX1200i ZX1300i ZX1600i BARCODE PRINTER 2 Printer Setup 2 4 Installing Printer Driver and GoLabel with Super Wizard CD l Insert the Super Wizard CD in the CD DVD drive of the host computer and the program should pop up automatically You will see the Welcome screen first On the Welcome screen choose Standard Installation GoDEX v1 01 Welcome to GoDEX a high quality GoDEX 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next GoDEX 01 3 The next screen you will see to choose Download the latest versio
32. omens Mares Docinerts i Mr Covouter T File and Folder Tasks 2 EI Make a new folder Publish this folder to the Web WE Share this folder 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers What would you like to do o O Remove printer drivers 3 Specify your printer model Seagull Driver Wizard Specify Printer Model The manufacturer and model determine which printer driver to use Specify the model of your printer Printer Model Godex 2X1200i Source C Seagull Version 13 2 Printer Setup 4 Specify the port used to connect the printer to the host computer Seagull Driver Wizard Specify Port 4 port is used to connect a printer to the computer Specify the port that you are using If you are connecting using TCP IP or another port type not listed below create a new port Port Type Serial Port 8600 8N1 Local Port Virtual printer port For USB UsB002 Virtual printer port For USB IP 192 168 1 7 Standard TCP IP Port 192 168 1 7 LPR Create Port int Configure Port 5 Enter a printer name and assign the appropriate rights Seagull Driver Wizard Specify Printer Name Names are used to identi
33. printer will now measure the label stock and store the label height 4 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page ZX1200i GX XXX USB S N 12345678 Serial port 96 N 8 1 MAC Addr xx xx XX XX XX XX DHCP Enable IP XXX XXX XXX XXX Gateway XxX XXX XXX XXX Sub Mask XXX XXX XXX XXX THUBBEE EHE E E HBEBE E HB EE E EHE EE E E B E E HEH 1 DRAM installed Image buffer size 1500 KB 0000 FORM S IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 4073 KB FREE MEMORY S4 H8 ROOO R200 AW102 Q100 3 EI8 Option DO O0 AAD Reflective AD 1 96 2 84 2 49 0 88 23 Code Page 850 27 3 Printer Setting and Control Label Calibration Button A hardware button to make a Label Calibration while printer encountering Media Error during
34. re Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely Gox Z In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default 40 5 Accessories 5 Preparation Steps Before installing the optional modules please make some preparations as follows 1l Turn off the printer Remember to switch off the printer before installing any module 2 Open the printer cover Place the printer on a flat surface and open the printer cove Notice Remember to switch off the printer before installing the cutter Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning Under the ordinary paper application condition the cutter performs 300000 cuts of a heavy paper with up to 250 um thick or 100000 cuts of a plastic sheet with up to 300 um thick 4 5 Accessories 5 2 Installing the Cutter The Overview of the Cutter 1 Cutter module 2 Screw Unscrew
35. rinter will update the Firmware automatically when plug it into the printer and printer find out the Firmware in NLABELDIRNFW is newer version e Don t remove the USB memory stick out while it s under updating with Flash Writing message that displays on LCD panel 31 3 Printer Setting and Control USB Keyboard e When plug in an USB keyboard to the printer LCD touch panel will display Enter Standalone press the Y key on keyboard to entering to the dialog for Keyboard Mode operation e Here have six sub dialogs Recall Label Country Code Code Page Clock Setting Database Setting Label Edit is able operating by keyboard as follow definition 1 Press ESC key to exist from Keyboard Mode or back to previous dialog 2 Press FI it will let the printer from Home Page mode entering into Keyboard Mode 3 Press Enter Arrow and Alphabetic keys as the usual in PC that will perform the key in function of Keyboard Mode Scanner e When plug in an USB scanner to the printer LCD touch panel will display Enter Standalone tap the Y to entering the dialog of Keyboard Mode operation e Scanner is using in Keyboard Mode to scanning the Serial Number Variable and Print Quantity while the printer prompts a message on LCD touch panel and wait for data input Note The USB Host port on GoDEX printer is without HUB function The USB
36. t looks like the example in a you need to turn ribbon shield screw clockwise If your print result looks like the example in b you need to turn ribbon shield screw counterclockwise LABEL TEST LABEL TEST UNL MALI MIN 1234567890 1234587880 COMPANY NAME COMPANY NAME WENA viti Il 1234567890 1234567800 a b To keep track of the change in print quality you should adjust the screws by half a turn at a time Print a test page If there is no improvement in the print result turn the screw by another half turn Do not turn the adjustment screw more than two full turns 360 Reset Mark Note If you adjust the screw by more than two full turns the paper feed may no longer function correctly In that case unscrew the ribbon shield screws to align the reset mark and restart the adjustment process 52 6 Maintenance and Adjustment 6 7 Cutter settings c uH ERSHABBXR LEE HP Switch off the printer before removing the CUTTER remove or install cutter refer to accessories in Section 5 W Unscrew the screw at the la bottom of cutter QLLLLLLLLTLLI TLD Remove the cutter cover Clean and remove jamm
37. the cases when first time printer start up or change label or ribbon to another type such as change using gap label to continuous or black mark labels CALIBRATION BUTTON Press C button for 2 seconds it will make an auto sensing to calibrate the label and ribbon s parameters Note Press C button is equivalent to the auto sensing command S SENSOR that will cancel on printing job and make the Label Calibration immediately 3 Printer Setting and Control 3 5 Error Alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on LCD screen and hear some beep signals Please refer to below table for the error alerts OPERATION TOUCH PANEL Operation Panel Status Type Print Head Error Print Head Error Media Error Beeps 2x 4 beeps None 2x 3 beeps 29 a L LCD TOUCH PANEL FEED BUTTON E POWER BUTTON Description The printing mechanism is not correctly closed High temperature at the print head No ribbon is installed and the printer displays an error The ribbon is finished or the Solution Open the print mechanism and close it again Once the print head has cooled down the printer switches to standby mode Make sure that the printer is set
38. the correct label stock and a suitable printing mode Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Please see the Section 6 1 Check whether there is any label material or ribbon stuck to the the print head Check for errors in the application software Check whether the starting position has been set correctly Check the ribbon for wrinkles Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium Check whether there is paper or dust covering the sensor Check whether the label stock is suitable Contact your supplier Check the paper guide settings Check the label height setting Check whether there is dust covering the sensor Run the auto detection function Please see the Section 3 2 Check the darkness setting Check the thermal print head for dust or dirt Please see the Section 6 1 Check whether the label stock is positioned straight Check whether the label is more than 0 2 mm thick Check whether the cutter has been correctly installed Check whether the paper guides are functioning correctly Check whether there is dust on the label dispenser Check whether the label stock is positioned correctly f any problems occur that are not described abov
39. to direct thermal printing mode Replace the label supply hub is ribbon roll not moving 3 Printer Setting and Control Operation Panel Status GoDEX g Check paper setting GoDEX o ii Memory full GoDEX FW ver c4 000 if mm o File name can t be found Satus Media Error File Error Beeps 2x 2 beeps 2x 2 beeps 30 Description No paper is detected Paperis finished Printer feed problem The memory is full The printer prints the message File System full Unoble to find file The printer prints the message File Name not found A file of the same name already exists The printer prints the message Duplicate Name Solution Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again Replace the label roll Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels there is no paper Please reset the sensor Delete unnecessary data or install additional memory Use the X4 command to print all files Then check whether the files exist and whether the names are corect Change the name of the file and try storing it again 3 Printer Setting and Control 3 6 USB Host Definition USB Host port supports either device
40. tware GoLabel for EZPL only Software Driver Windows XP Vista Win7 Win8 Server 2003 amp 2008 DLL Windows XP Vista Win7 Server 2003 amp 2008 Resident Fonts Bitmap Fonts 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable Fonts 90 180 270 rotatable Bitmap Fonts Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Download Fonts Asian Fonts Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable Fonts Scalable fonts 90 180 270 rotatable Barcodes 1 D Bar Codes Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E add on 2 amp 5 1 2 of 5 amp I2 of 5 with Shipping Bearer Bars Codabar Code 128 Subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM GS1 DataBar 2 D Bar Codes PDF417 Micro PDF417 Datamatrix code Maxicode QR code Micro QR code and Aztec code Codepage 437 850 851 852 855 857 860 861 862 863 865 866 869 737 Code Pages Windows 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTF16 Graphics Resident graphic file types are BMP and PCX other graphic form
41. ustable Sensor e mao yey Paper guide 3 2 Printer Setup 2 1 Loading the label roll This printer supports the following printing methods Thermal transfer printing TTP Requires a ribbon for transferring a printed image to a medium Direct thermal printing DTP Does not require a ribbon only thermal paper Please check which printing method you are using and alter the settings accordingly in the printer driver printer menu and or software Place the printer on a flat surface Xx and open the printer cove Turn it anticlockwise to a top right position as shown in the illustration 2 Printer Setup Now slide the label roll guide forward and fold it down Place the label roll on the label supply hub pushing it right up to the printer housing Do not apply too much pressure to avoid damaging the label stock Note When moving the label roll guide hold it only by the end that is attached to the bracket not by its top 5 2 Printer Setup j NN U c Jpv j Load the la

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