Owners Manual
Contents
1. ENIGMA ENERGI POWERCHAIR OWNER S HANDBOOK CE Enigma Energi Owners Handbook Page 1 of 22 Part Code 220942 CONTENTS 1 Contents 8 Battery Charging 2 Introduction 9 Care and Maintenance 3 Personal Safety 10 Service Record 4 Parts Description 11 Warranty 5 Control Functions Operation 12 Troubleshooting 6 Adjustments for Comfort 13 Kerb Climber Optional 7 Transportation Assembly and 14 Specification Disassembly INTRODUCTION The Enigma powerchair has been designed for a single occupant user mass of up to 135Kg The design of the powerchair assumes that the user has limited mobility but has the physical visual and cognitive ability to operate the powerchair safely The powerchair is suitable for everyday indoor and outdoor use It is suitable for use on outdoor pavements patios paths gravel and similar environments It is not suitable for fields ditches or similar If the powerchair is used in heavy rain or in the wet for prolonged periods the user and powerchair should be protected with a rain cape All Enigma powerchairs are manufactured to the highest standards and are CE compliant Medicare Technology is an ISO 9001 and ISO 13485 accredited medical device manufacturer The Enigma powerchair is a robust and visually appealing product whilst being a cost effective solution to mobility problems The attributes of this powerchair are its versatility and comfort Using tried and tested industry electronics2. motor vehicle and failure to follow the above instructions could result in injury Enigma Energi Owners Handbook Page 12 of 22 Part Code 220942 BATTERY CHARGING CONNECTING THE BATTERIES All electrical parts MOTORS AND JOYSTICK connect through the VR2 power module mounted to tt ae the side of the powerchair m Connect the powerchair gt up following the wiring MOTOR 1 Um diagram on the right SUPPLY JOYSTICK CONTROL VR2 POWER MODULE CHARGER CHARGING THE BATTERIES The batteries require charging on a regular basis to minimise the risk of you being stranded due to the batteries being flat Ideally you should charge the batteries whenever the powerchair is not in use to make sure that there is always the maximum available range for the powerchair The information gauge supplied on the joystick displays the amount of charge left in the batteries This gauge however should only be used as an approximate guide The battery is at full charge when all the lights are lit and the number of lights lit will reduce once power is used When the leftmost red LED starts flashing recharge the powerchair batteries as soon as possible as this is a warning that the powerchair is running low on power To charge the batteries e Turn off the powerchair e Insert the round plug from the charger into the joystick and switch the charger on The charging socket is locate
3. point reached may not be the batteries optimum capacity and their lifespan may be dramatically reduced Enigma Energi Owners Handbook Page 15 of 22 Part Code 220942 CLEANING THE POWERCHAIR Wipe the powerchair as least once a week with a damp cloth and dust the powerchair and motors should they require it TYRE WEAR AND PRESSURES Make sure that the air pressure of the tyres on the rear wheels is checked regularly The correct air tyre pressures are stated on the side of the tyres The default tyre pressure is 40 PSI Also regularly check the tyres for signs of wear such as significant scuffmarks and reduced tyre tread NOTE NEVER INFLATE THE TYRES WITH A COMPRESSED AIR PUMP OTHER ITEMS TO CHECK Check the electrics on the powerchair especially the battery connections battery connections to the controller and the controller connections to the motor Check the upholstery for signs of wear tear and slackening Failure to do this could lead to a bad posture and eventual discomfort Check the charger If the fan on the charger is not working whilst the amber light is lit do not use the charger as this lead to overheating may Enigma Energi Owners Handbook Page 16 of 22 CARE AND MAINTENANCE There is a red LED present on the charger to show operation If this LED does not illuminate the charger is faulty BATTERY CARE The batteries are maintenance free and there is no need to inspect the battery
4. the batteries at least once a week to keep the batteries in a usable condition 5 The ambient temperature will affect charging time Charging time will be longer in the winter 6 After charging do not leave the charger plugged in to the powerchair as this will cause a power drain on the powerchair and temporarily reduce its range 7 The batteries carry a one year manufacturer s warranty This warranty only covers issues relating to manufacturing faults and not faults relating to failure to recharge the batteries as instructed above Enigma Energi Owners Handbook Page 14 of 22 Part Code 220942 BATTERY CHARGING CONTINUED 8 Charge in a well ventilated space where it is not directly exposed to sunlight Do not charge in surroundings where it is humid or damp Do not cover whilst charging 9 Do not charge in temperatures less than 10 C or higher than 50 C as the charger may not work well and the batteries or powerchair may become damaged 10 When a battery is new off the shelf it is approximately two thirds of its optimum capabilities During the first 3 6 months of use the batteries will improve to a peak point at which they will remain for 50 60 of their expected lifespan if maintained and charged correctly as described in this manual At this point the batteries will begin to deteriorate until they will require replacing It is for this reason that the batteries must be correctly charged at all times else the peak
5. 42 5 Speed Profile Indicator This shows the maximum speed of the wheelchair The more LEDs are lit the faster the maximum speed The wheelchair can be configured to use drive profiles However this is not included by default For more information about drive profiles contact your dealer If the speed indicator ripples this means the wheelchair is locked By default the locking function is disabled To unlock lock the wheelchair Switch the wheelchair on Hold down the on off button for 1 second lock only Deflect the joystick forwards until the control system bleeps Deflect the joystick backwards until the control system bleeps Release the joystick There will be a long bleep and the wheelchair will be unlocked locked 6 Horn Press this button to sound the horn The horn will stop when you release the button 7 Battery Gauge This shows the battery power level of the wheelchair e The more LEDs that are lit the more power is left in the battery The LEDs will be lit constantly when the wheelchair is operating normally e Ifthe LEDs on the battery gauge are stepping up 1 e the number of LEDs lit quickly increases then resets to 1 the battery charger is connected and the wheelchair drive inhibited e Ifthe battery gauge is flashing slowly then the wheelchair is operating normally but the batteries need recharging as soon as possible e Ifthe battery gauge LEDs are flashing rapidly this indicates a fault with the
6. OUBLESHOOTING Possible Remedies Chair does not move after direction from joystick Chair does not move when pushed Chair moves in opposite direction to that intended Wheels squeak Controller does not light up when turned on Check the powerchair is turned on Check the batteries are charged up Check all the connections are linked correctly Check the manual brakes are not applied Check the motors are in gear Check the manual brakes are not applied Check the motors are set to freewheel Check the leads from the controller to the motors are connected correctly Try swapping the leads over Check the tyre pressure Check the powerchair is turned on Check the batteries are charged up Check all the connections are linked correctly Please also refer to the section about the Controller Information Gauge on page 8 of this manual Enigma Energi Owners Handbook Page 19 of 22 Part Code Z20942 KERB CLIMBER The Energi powerchair is available with an optional kerb climber which allows the powerchair to mount kerbs up to 4 100mm high The bracketry to fit the kerb climber is now available as standard with all new Energi powerchairs The kerb climber is installed using the two R clips provided Insert the kerb climber in to the two aluminium brackets located on the inside of the powerchair frame by the front castors Secure by inserting the two R clips through the holes in the ke
7. d at the front of the joystick unit e Charge the batteries for at least 12 hours for maximum capacity Enigma Energi Owners Handbook Page 13 of 22 Part Code 220942 BATTERY CHARGING CONTINUED CHARGER OPERATION Both the charger s LEDs will illuminate when charging The red LED is lit whenever the charger is switched on The other LED will illuminate when connected to the powerchair The other LED is lit amber when bulk charging and then green when trickle charging after bulk charging has finished Warning Please note the fan inside the charger will be activated accordingly when you switch on the charger If you find the fan does not work when the amber LED is lit DO NOT use the charger To do so may result in the charger overheating and risk of fire BATTERY CHARGING GUIDELINES 1 Do not disconnect the charger cord if charging is not complete The battery life will be seriously shortened or decayed if the battery is repeatedly used without being fully charged Ensure you always charge the battery fully every time 2 Always charge the batteries until the charger LED light turns green This means that bulk charging is complete Never stop charging before the LED turns green 3 Ideally leave the charger switched on for at least two hours after the LED has turned green During this time this charger will trickle charge the battery to optimise its performance 4 Ifyou do not use your powerchair for a long time still charge
8. e section on BATTERY CHARGING AND CARE Slide forward the tray back underneath the seat canvas e Connect the controller to the batteries and check that the controller is connected to the motors Please see the section on BATTERY CHARGING AND CARE Fold out the footrests until they are locked in place e Pull up both push handles and ensure that the half fold back mechanism locks securely if half fold back mechanism is fitted e Make sure that the motors are placed in gear e Make sure that there is sufficient power in the batteries DISASSEMBLING THE POWERCHAIR TO TRANSPORT e Switch off the powerchair e Fold and remove the footrests by turning them backwards whilst pushing the lever at the same time e Disconnect and remove the batteries e Slide out the battery tray then lift up to remove Lift up the 4 brackets which the tray sits on e Fold the back posts using the half fold back mechanisms if fitted To use the half fold mechanism push the plastic lever and pull the push handles down and towards you e Unlock the sides of the seat by lifting the seat canvas centre holding both the front and rear edges of the canvas e Fold the chair and transport Under no circumstances should the wheelchair be used as a seat in a motor vehicle The wheelchair user should transfer to a normal vehicle seat and the wheelchair should be safely stored away The wheelchair has not been designed to be used as a seat in a
9. ent possible interference with the control system of the powered wheelchair Following the warnings listed below should reduce the chance of unintended brake release or movement as a result of EMI Enigma Energi Owners Handbook Page 5 of 22 Part Code 220942 PERSONAL SAFETY CONTINUED 1 Do not operate hand held transceivers receivers such as citizens band CB radios or turn ON personal communication devices such as mobile phones while the Powerchair is turned ON 2 Be aware of nearby transmitters such as radio or TV stations and try to avoid coming close to them 3 Ifunintended movement or brake release occurs turn the Powerchair OFF as soon as it is safe to do so 4 Be aware that adding accessories or components or modifying the Powerchair may make it more susceptible to EMI there is no easy way to evaluate their effect on the overall immunity of the Powerchair 5 Report all incidents of unintended movement or brake release to the Powerchair manufacturer and note whether there is an EMI source nearby PARTS DESCRIPTION CANVAS PUSH HANDLE 2 FOLD BACK ARMPAD db i SKIRT GUARD K D c A SEAT LM A ug E 1 Ej ow y BRACKET M n om REMOTE PARKIN BRAKE ARMREST HEIGHT ADJ WHEEL RON CASTOR t 1 AD LI p E i 4 4 fr D l l IE U B FOOT P d PLATE An E E is bri m in Enigma Energi Owners Handbook Page 6 o
10. f 22 Part Code 220942 PARTS DESCRIPTION CONTINUED DALK N BRAKE 4 aN SEN POWER Y ex MODULE SCAD WHEEL BATTERY FREEWH y An EEL LEVER por D N P 7 Y 25 E pu WHEEL we CONTROL FUNCTIONS OPERATION a im Battery Gauge On Off Button Horn Speed Profile Indicator Increase Speed Profile Decrease Speed Profile Joystick Control Panel shown above Enigma Energi Owners Handbook Page 7 of 22 Part Code 220942 Control Panel see previous diagram Joystick Charger and Programmer socket a 1 Joystick The primary function of the joystick is to control the speed and direction of the wheelchair The further you push the joystick from the centre position the faster the wheelchair will move When you release the joystick the brakes are automatically applied 2 On Off button This button switches the powerchair on and off Do not use the on off button to stop the wheelchair unless there is an emergency If you do you may shorten the life of the wheelchair drive components The battery gauge shows you that the wheelchair is switched on It also indicates the operating status of the wheelchair 3 Increase Speed Profile Press this button to increase the maximum speed of the wheelchair 4 Decrease Speed Profile Press this button to decrease the maximum speed of the wheelchair Enigma Energi Owners Handbook Page 8 of 22 Part Code 2209
11. gives a highly reliable product It is essential that you read this manual before using your Enigma powerchair If you have any questions about the manual or the powerchair in general please contact the outlet where you purchased the powerchair Enigma Energi Owners Handbook Page 2 of 22 Part Code 220942 PERSONAL SAFETY GENERAL OPERATING SAFETY PROCEDURES e Make sure that the powerchair is switched off before mounting or dismounting from the chair e For your health and comfort make sure that you adopt a comfortable posture and that you can operate the controller unit with ease e Make sure you are visible when using the chair at night or in poorly lit conditions e Be careful when driving your powerchair as evening falls It has not been designed for use at night or for use in severe weather conditions such as rain snow etc e Ensure that all modifications made to the powerchair are authorized by Medicare Technology Unauthorised modifications may reduce the performance of the powerchair invalidate warranty or result in injury or damage e There is a risk of trapping with power chairs Ensure all clothing is kept away from moving parts e g wheels and motors e Drive on the pavement and pedestrian areas only The powerchair can be used to cross the road on a single carriageway where there is no pavement e Do not take the powerchair on escalators e Do not use a mobile phone or other wireless communication devices whilst dr
12. hair in particular the front castors If you cannot avoid an obstacle then negotiate it slowly with care e Repeated heavy impacts could reduce the performance of the powerchair and may result in damage or injury e If you have a kerb climber installed please refer to the separate kerb climber section before using ELECTROMAGNETIC INTERFERENCE EMI FROM RADIO WAVES 1 Powered wheelchairs may be susceptible to electromagnetic interference EMI which is interfering electromagnetic energy EM emitted from sources such as radio stations TV stations amateur radio HAM transmitters two way radios and mobile phones The interference from radio wave sources can cause the powered wheelchair to release its brakes move by itself or move in an unintended direction It can also permanently damage the powered wheelchair s control system Enigma Energi Owners Handbook Page 4 of 22 Part Code 220942 PERSONAL SAFETY CONTINUED The intensity of the interfering EM energy can be measured in volts per metre V m Each powered wheelchair can resist EMI up to a certain intensity This is called its immunity level The higher the immunity level the greater the protection At this time current technology is capable of achieving at least a 20 V m immunity level which would provide useful protection from the more common sources of radiated EMI This powered wheelchair model as shipped with no further modification has an immunity level of 20 V
13. iving as they could interfere with the powerchair controls Always switch off the powerchair before using a mobile phone EMERGENCY BRAKING e To apply emergency braking whilst using the power chair release the grip on the control joystick e You can also apply emergency braking by turning off the powerchair However this is an abrupt braking method and should only be used as a last resort e There is a brake at each side of the wheel These brakes should only be used when the powerchair is stationary and when in freewheel mode Enigma Energi Owners Handbook Page 3 of 22 Part Code 220942 PERSONAL SAFETY CONTINUED TURNING AND USING ON A GRADIENT GUIDELINES e Avoid sharp turns at high speed as this could result in the powerchair tipping over This is especially relevant when turning on a gradient e The powerchair has been designed for use on gradients up to 1 in 6 10 However other factors such as the surface of the gradient or the attributes of the user can vary this figure If you are in any doubt about going up or down a gradient please find an alternative route e Please slow down when driving on gradients EMERGENCY FREEWHEEL e Warning The powerchair has a freewheel option device fitted on the top of each motor Always re engage the emergency freewheel device after use Failure to do so may result in injury OBSTACLES AND KERBS e Becareful when driving to avoid obstacles which could come in to contact with the powerc
14. liquid or refill with water Recharge the battery to its full capacity every time To ensure optimum performance and longevity of your batteries recharge them after every use Do not fully discharge the battery as this does not improve battery performance and will reduce the life of your batteries The batteries carry a twelve month warranty which is conditional on the batteries being used and recharged in the correct way REGULAR SERVICING The powerchair should be serviced annually by an approved Medicare Technology service agent A service log should be filled in this book once the completed the service approved service agent has Part Code Z20942 SERVICE RECORD YEAR YEAR Service Dates Controller pue Dates Motors On Off switch Wiring Joystick Mounting Function Noise Level Joystick Gaitor Output Plug Seal Operation Dynamic Braking Static Braking TT Batteries Type SLA AGM Gel Container Connections Sa Commutator Cleaned Upholstery Seat Armpads Electrics Condition of Loom Wiring Battery Test Audible Warnings Charger Wheels Tyre Pressure Charger Connections Test Run TyreWear TestRun complete 7 Wheel Bearings Wheel Fasteners List Items Repaired Lubricated Greased TPP Chassis Frame General C
15. m without any accessories There are a number of sources of relatively intensive electromagnetic fields in the everyday environment Some of these sources are obvious and easy to avoid Others are not apparent and exposure is unavoidable However we believe that by following the warnings listed below your risk to EMI will be minimized The source of radiated EMI can be broadly classified into three types 1 Hand held portable transceivers transmitter receivers with the antenna mounted directly on the transmitting unit Examples include citizens band CB radios walkie talkies security fire and police transceivers mobile phones and other personal communication devices 2 Medium range mobile transceivers such as those used in police cars fire engines ambulances and taxis These usually have the antenna mounted on the outside of the vehicle 3 Long range transmitters and transceivers such as commercial broadcast transmitters radio and TV broadcast antenna towers and amateur HAM radios Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna source the EM fields from hand held radio wave sources transceivers are of special concern It is possible to unintentionally bring high levels of EM energy very close to the control system of the powerchair while using these devices This can affect powered wheelchair movement and braking Therefore the warnings listed overleaf are recommended to prev
16. nleys Industrial Estate Elland HX5 9JP T 44 0 01422 314488 E enquiries medicaretechnology com W www medicare technology co uk bz i pas Enigma Energi Owners Handbook Page 22 of 22 Part Code 220942
17. ondition Castor Assemblies Manual Brakes _tockingMechs S Service Year4 Year2 Year3 Service Yea5 Year4 Year 3 pue qoc oot c0 puse qoo qo 1 Ww 0 jJ OCwtomrName Name Date Date of Purchase Purchase L5 S Serial No EN a O Enigma Energi Owners Handbook Page 17 of 22 Part Code 220942 WARRANTY There is a comprehensive twelve month warranty from the date on which your new powerchair is delivered The warranty covers the powerchair for repairs or replacement during this period For more detail please see the warranty conditions below 1 Any work or replacement part installation must be carried out by an authorised Medicare Technology dealer service agent 2 To apply the warranty should your powerchair require attention please contact the outlet from which you purchased the powerchair 3 Should any part of the powerchair require repair or full or part replacement as a result of a manufacturing or material defect within the warranty period parts will be supplied free of charge Note The guarantee is not transferable 4 Any repaired or replaced parts will be covered by the balance of the warranty period on the powerchair 5 Parts replaced after the original warranty has expired will be covered by a three month warranty 6 Consumable items supplied will not generally be covered during the normal warranty period unless such items
18. rb climber bar and aluminium brackets Recommendations for Use e Approach the kerb head on e Apply power slowly whilst mounting the kerb to minimise disruption to yourself and the powerchair Repeated fast impacts with the kerb climber could damage the powerchair e Wherever possible use lowered kerbs to climb the pavement rather than the kerb climber e Try to avoid obstacles large stone chips etc which could cause impact with the kerb climber Such collisions could cause the kerb climber to move when not required and reduce the life of the kerb climber SPECIFICATION Model PCP18 Operating Dimensions 114cm x 66cm x 96cm L x H x W 45 x 26 x 37 84cm x 39cm x 80cm LxHxW 33 x 15 x 31 40cm x 47cm x 46cm DxHxW 15 x 18 x 18 2No 320W 24V D C Battery 2No 12V 34AH Cruising Range 15 20 miles 24 32km Max User Mass 135kg 21 stone Enigma Energi Owners Handbook Page 20 of 22 Part Code 220942 Remark The manufacturer reserves the right to modify the specification if necessary The final specification is subject to the individual powerchair you purchase from your dealer Enigma Energi Owners Handbook Page 21 of 22 Part Code 220942 Your Energi powerchair is a Wheeltech branded product Wheeltech is a brand of Medicare Technology Ltd Other products in the Medicare Technology range include For details of your nearest dealer please contact Medicare Technology Ltd Ai
19. require repair or replacement clearly as a direct result of a manufacturing or material defect Such items include among others upholstery and tyres 7 The above warranty conditions apply to brand new powerchairs Second hand powerchairs supplied directly by Medicare Technology carry a six month warranty period If you are unsure whether your powerchair is covered contact your dealer 8 Under normal circumstances no responsibility will be accepted where the powerchair has required assistance as a direct result of a the powerchair part not having been maintained in accordance with the manufacturers recommendations b failure to use the manufacturer s specified parts c the powerchair or part having been damaged due to neglect accident or improper use d the powerchair or part having been altered from the manufacturer s specification or repairs having been attempted before the dealer is notified 9 The frames on Enigma aluminium powerchairs have a five year warranty In the event of your powerchair requiring attention please contact your service agent dealer and give all relevant details so they can act quickly The manufacturer reserves the right to alter without notice any weights measurements or other technical data shown in this manual All figures measurements and capacities shown in this manual are approximate and do not constitute specifications Enigma Energi Owners Handbook Page 18 of 22 Part Code 220942 Symptom TR
20. trol system This is usually caused by a poor battery connection Check the battery connections This is where the Speed Indicator and 10 bars are lit A communication fault is indicated Make sure that joystick cable is securely connected and not damaged Page 10 of 22 Part Code 220942 ADJUSTMENTS FOR COMFORT To adjust the leg rests Adjusting the tautness of the seat and back canvasses To attach the leg rest slide the leg R hi e emove the cushions rest on to the frame as shown in the diagram Then swing the leg rest until e You will then see a number of it locks in position straps which determine the To swing the leg rest pull up the tautness of the canvas Adjust button arrowed and swing the leg these until you are comfortable rest in or out When the leg rest is then secure the straps with swung out approximately 45 it may Velcro be removed To adjust the height of the arms Push the button arrowed whilst Enigma Energi Owners Handbook Page 11 of 22 Part Code 220942 ASSEMBLY DISASSEMBLY AND TRANSPORTATION ASSEMBLING POWERCHAIR FOR OPERATION e Unfold the powerchair and lock the frame in position by pushing down on the sides of the seat with the palms of your hand Place the battery tray into position ensuring the tray locks in to place Pull out the tray by pulling the fabric handle on the rear of the tray e Insert the batteries and then connect the batteries together Please see th
21. wheelchair If you have a problem with your wheelchair consult the table overleaf If the problem persists after you have followed the advice overleaf then restarted the wheelchair contact your dealer Enigma Energi Owners Handbook Page 9 of 22 Part Code 220942 e09 O00 10 Bar O Speed Enigma Energi Owners Handbook Notes The battery needs charging or there is a bad connection to the battery Check the connections to the battery If the connections are good try charging the battery The left hand motor has a bad connection Check the connections to the left hand motor The left hand motor has a short circuit to a battery connection Contact your service agent The right hand motor has a bad connection Check the connections to the right hand module The right hand motor has a short circuit to a battery connection Contact your service agent The wheelchair is being prevented from driving by an external signal The exact cause will depend on the type of wheelchair you have one possibility is the battery charger is connected A joystick fault is indicated Make sure that the joystick is in the centre position before switching on the control system A control system fault is indicated Make sure that all connections are secure The parking brakes have a bad connection Check the parking brake and motor connections Make sure the control system connections are secure An excessive voltage has been applied to the con
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