CT-S310UME_110
Contents
1. the DLE EOT GS a or GS r command or at pin 34 on the parallel interface port 4 Drive Circuit printer side VDR LE CAUTION No output is produced while printing The cash drawers 1 and 2 cannot be driven simultaneously A solenoid used for the cash drawer should be of 24 or more The output current should be kept at 1A or less otherwise breakdown or burning could occur 9 oop 17 3 4 Installing the Printer The printer can be installed horizontally vertically and on the wall At the time of shipment the printer is set for horizontal installation To install the printer vertically or on the wall the following adjustments are required Adjustment of paper near end sensor position See section 3 7 Anti slip rubber feet for vertical setting Optional wall mounting kit for wall mounting Optional right angle AC cable when installing the printer with built in power supply vertically Pons Horizontal position Vertical position Z caution When used in vertical position the printer ejects paper not to fall naturally even with full cutting Be careful in using the printer built in equipment etc When using in horizontal setting avoid cutting full Otherwise the cut paper may drop into the cutter and may result in double cutting and narrow pieces of paper This may cause paper jam 3 5 Partition for 58 mm Wide Paper2. open the paper cover forcibly Referring to section 4 4 restore the blade to the normal position and then open the cover 3 Remove the jammed paper including any paper chips remaining Also take out the paper roll from the holder 4 Turn on the printer The auto cutter mechanism is initialized and the alarm is cleared caution The print head is hot immediately after printing Do not touch it with your hand Do not touch the heating element of the head with a bare hand or metal object either 94 4 3 Cleaning the Print Head 1 Turn the printer power off 2 Open the paper cover 3 Wait several minutes Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol AN CAUTION The print head is hot immediately after printing Do not touch it with your hand Do not touch the heating element of the head with a bare hand or metal object either 4 4 When the Paper Cover Cannot Be Opened If the cutter blade remains protruded due to paper jam or for any abnormality opening the paper cover may be disabled In this case do not open the paper cover forcibly Insert a Phillips screwdriver into the cutter lock releasing feed hole and turn it in the direction of arrow clockwise Use a 1 screwdriver Z When you find that both ends of the blade reached the lowest position stop turning the screwdriver Open the cover and follow the procedure of removing jam or other cause of tr
3. settings are returned to the factory set values 5 3 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality Paper Type Product Name Recommended thermal TF50KS E2D from Nippon Paper KF50 HAD PD150R PD160R from Ohji Paper F220VP HP220A F230AA from Mitsubishi Paper Paper width 80 9 Paper width 58 9 Printing surface M 4 Maximum print area 72 4 4 Maximum print area 48 6 E A 9 5 n ols 8 Unit mm AN CAUTION Use the paper with the start of winding to roll core is as shown below No fold line is present and paper is along the inner diameter No turnup is present No pasting to core is present Outer winding print side out is used CITIZEN SYSTEMS JAPAN CO LTD 6 1 12 Tanashi cho Nishi Tokyo shi Tokyo 188 8511 Japan Tel 81 0 42 468 4608 Fax 81 42 468 4996 http www citizen systems co jp TC74906 10F 1 10 0802 Printed in Japan
4. 13 2 2 Paper Cover Inside Auto cutter Print thermal head Paper end sensor Paper near end sensor Paper feed roller Feeds paper as part of print mechanism Paper near end sensor Changes the setting in accordance with the inner diameter of paper roll or setting status Auto cutter Cuts the paper with a command at the end of printing Cutting method is selectable between partial cut and full cut with a command Print thermal head Prints characters and or graphic data on thermal paper Paper end sensor Stops printing when this sensor detects paper end 2 3 Other Built in Functions Buzzer This printer has a built in buzzer It is operated in case of an error operation or by a command User memory Allows registration of user defined characters and logo data on the nonvolatile memory Data registered remains even after the printer power is off Memory switch Setting of various kinds of functions can be registered on nonvolatile memory The setting registered is valid even if the printer power is turned off In additional memory switch setting can be changed by manual operation 4 3 PREPARATION 3 1 Connecting the AC Adapter and AC Power 1 Turn off the printer power 2 For the AC adapter type only With the flat side of the AC adapter s cable connector facing upward insert the cable connector into the power connector on the back side of the printer 3 Conne
5. LINE THERMAL PRINTER MODEL CT S310 User s Manual CITIZEN SYSTEMS JAPAN CO LTD Declaration of Conformity This printer conforms to the following Standards The Low Voltage Directive 73 23 EEC 93 68 EEC the EMC Directive 89 336 EEC 92 31 EEC 93 68 EEC the RoHS Directive 2002 95 EC and the WEEE Directive 2002 96 EC LVD EN60950 EMC EN55022 Class A EN61000 3 2 EN61000 3 3 EN55024 This declaration is applied only for 230V model CITIZEN is a registered trade mark of Citizen Holdings Co Japan CITIZEN es una marca registrada de Citizen Holdings Co Jap n Company names and product names in this manual are trademarks or registered trademarks of relevant companies Copyright 2007 by CITIZEN SYSTEMS JAPAN CO LTD IMPORTANT This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference CAUTION Use shielded cable fo
6. Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7 Level 8 Level 9 SW10 3 Reserved SW10 4 Reserved 26 Manual Setting of Memory Switch Memory SW The memory switch can be selected changed or written by the combination of three actions pressing the FEED switch pressing and holding the FEED switch and opening or closing the paper cover 1 Entering memory switch setting mode Set paper to the printer and keep the printer cover open With the FEED button pressed and held turn the printer power on and then press the FEED button twice Close the cover If the current settings of the memory switch etc are printed the printer is now in the memory switch setting mode 0 OFF state Memory SW 1 00000000 1 ON state No indication for 0 1 with memory switch ranging from 7 to 10 Selecting memory switch When the FEED button is pressed short within 2 seconds printing occurs in the order of Memory SW1 Memory SW2 Memory SW3 eee Memory SW10 Save To Memory Memory SW1 repeatedly When the memory switch you want to change is reached press and hold the FEED button for more than 2 seconds Selecting each switch item 2 8 items are provided for setting in each switch By pressing and holding the FEED button long the printer goes to the next item and prints the current setting of the item Repeat pressing and holding till the i
7. Roll Turn off the printer power Open the paper cover Attach the Partition supplied with the printer to the position shown in the figure 4 Referring to the section of memory switch setting change the paper width setting to 58 mm Partition CAUTION When using the 58 mm wide paper always use the printer with 58 mm paper only 18 3 6 Setting DIP Switch The DIP switch is present on the serial interface Remove the board fixing screws take out the interface board and then set the DIP switch The function of each switch is as shown below DIP switch Switch N F Initial witc o unction Settings Communication condition DIP switch setting Memory switch setting method setting Hand shake XON XOFF DTR DSR Bit length 7 bits 8 bits Parity check With parity None Parity selection Even parity Odd parity Baud rate selection See Table below INIT Reset Invalid Selecting baud rate Switch No Baud Rate bps 38400 bps can also be selected by memory switches etc 19 3 7 Adjusting the Paper Near end Sensor 1 Push in the paper near end sensor unit 2 Move the paper near end sensor unit to the right and left while pushing it The position to be set varies in accordance with the setting of the printer horizontal or vertical or the diameter of the paper roll as shown in the following figure Sensor Position Inst
8. aler Do not leave things around the supply outlet Supply power to the printer form a convenient wall outlet readily accessible in an emergency The printer may not be immediately shut down in an emergency Insert the power plug fully into the outlet If the printer is not to be used for a long time leave it disconnected from its supply outlet Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it CAUTION Caution label is attached on the position shown in the following figure Carefully read the precautions in handling before using the printer THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO HIGHTEMPERATURE OFTHE PRINT HEAD To prevent possible malfunction or failure observe the following Avoid operating the printer without paper properly loaded Avoid the use of paper not complying with specifications May result in poor print quality Avoid using torn pieces of paper or spliced with plastic adhesive tapes Avoid forcibly pulling already loaded paper by hand Avoid wedging the paper in by the paper cover May jam paper To release refer to Removing Jammed Paper in this manual Avoid using a sharp pointed device to operate panel keys Be sure to firmly insert the cable plug into its mating socket Across connection may damage the printer s internal el
9. allation Method Paper Roll External Diameter mm Horizontal Vertical Wall mounted AN CAUTION Paper remainder outside diameter of roll differs by the type of paper roll used The external diameter of the paper roll is only for reference Recommended outer diameter of paper roll core is 18 If however using a paper roll with a diameter of 22 is unavoidable adjustments to 1 for horizontal positioning and 3 for vertical positioning cannot be used 4 MAINTENANCE AND TROUBLESHOOTING 1 Pull the cover open lever fully toward you 2 Open the paper cover 3 Insert a paper roll with is print area facing down as shown in the figure and pull out the paper end straightforward by several cm out of the printer 4 Close the paper cover until a click can be heard AN CAUTION Always use the specified types of paper roll Confirm that the paper roll is set correctly When the paper is skewed and not extended straightforward from under the cover open the cover and adjust the paper correctly When closing the cover press on the center part of the cover to close it firmly Z wARNING When opening the paper cover take care not to touch the print head or cutter blade Otherwise burning or injury of hand may result 4 2 Removing Jammed Paper 1 Turn the printer power off 2 Open the paper cover If the cutter blade remains protruded with paper jammed do not
10. ase observe the following precautions for power source and power cord Do not plug or unplug the power cord with a wet hand Use the printer only at the specified supply voltage and frequency Use only the specified AC adapter with the printer Use the power cord supplied with the product Never use the power cord for other product Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity Do not supply the printer from a power strip or current tap shared with other appliances Do not plug the power cord into a supply outlet with dust or debris left on its plug Do not use a deformed or damaged power cord Do not move the printer while the printer power is on Neglecting to handle properly may result in printer failure emission of smoke fire or electric shock Anoverload may cause the power cord to overheat or fire or the circuit breaker to trip Do not allow anything to rest on the power cord Do not place the printer where the power cord will be trampled on Do not use or carry the printer with its power cord bent twisted or pulled Do not attempt to modify the power cord unnecessarily Do not lay the power cord in the neighbor of a heating device Neglecting these cautions may cause wires or insulation to break which could result in leakage electric shock or printer failure If a power cord sustains damage contact your CITIZEN SYSTEMS de
11. cide or any other chemical liquid over the printer Ametallic foreign object if accidentally dropped into the printer may cause printer failure fire or electric shock Should it occur immediately turn the printer off unplug it from the supply outlet and call your local CITIZEN SYSTEMS dealer Do not handle the printer in the following ways Do not allow the printer to sustain strong impacts or hard jolts e g trampling dropping striking with a hard edge Never attempt to disassemble or modify the printer Neglecting to handle properly may result in printer failure overheating emission of smoke fire or electric shock Install use or store the printer out of the reach of children Electric appliances could cause an unexpected injury or accident if they are handled or used improperly Keep the power cord and signal cables out of the reach of children Also children should not be allowed to gain access to any internal part of the printer The plastic bag the printer came in must be disposed of properly or kept away from children Wearing it over the head may lead to suffocation CAUTION Place the printer on a flat stable surface without vibration Otherwise dropping may cause injury Do not use the printer under the following conditions A state where the printer ventilation holes are blocked by a nearby wall or something A state where any object is placed on the printer A state w
12. ct the AC power cord to the inlet of the printer and insert the AC power cord plug into a suitable wall outlet AC inlet SK P j AWS SUP AC inlet AC adapter Cable connector AC power cord AC Adapter Type AC power cord Re 2 Built in Power 20 CAUTION Use only the specified AC adapter with the printer When disconnecting a cable do not pull out by the cable Always hold the plug Always keep the AC power supply away from other noise generating equipment Do not pull the power cord Otherwise fire electric shock or power disconnection may result If lightning is approaching unplug the AC power cord from the wall outlet Otherwise fire or electric shock may result Keep the power cord away from heat generating appliances Otherwise the shield of power cord may be fused resulting in a fire or electric shock If the printer is not to be used for a long time leave it disconnected from its supply outlet 15 3 2 Connecting Interface Cables Turn off the printer power and unplug the power connector Then follow the procedure for interface cable connection Orient the interface cable terminal correctly and insert it into the interface connector In case of a built in power supply type remove the power box unit before connection Serial Interface Parallel Interface USB Interface AN CAUTION When disconnecting the cable always hold the connector For serial interface cab
13. e Built in buzzer A variety of functions selectable with memory switch Registration of user defined characters and logos into flash memory Barcode amp 2D Barcode printing is supported This feature is available to the printer that prints the firmware version DB1X XXXX or upgraded Page mode Now you can arrange pages freely 2 color printing is supported Black Mark sensor Option 1 2 Unpacking When unpacking the printer confirm that the following are provided Printer AC adapter AC adapter type AC power cord Sample paper roll Partition for 58 mm wide paper roll User s manual This manual Printer AC adapter t AC adapter type go M Built in power supply type Ae AC adapter AC adapter type roll 2 2 2 2 1 Partition for 58 mm fl wide paper roll P User s manual This manual I AC power cord S Sample paper roll 1 3 Model Classification The printer models are classified by the following designation method S310A RSU BK M1 Power supply No marking AC power type built in power supply DC DC power supply type Interface RS Serial RS 232C compliant PA Parallel IEEE 1284 compliant UB USB Black mark sensor for back side None No sensor M1 Left black mark sensor M2 Right black mark sensor Body case color WH Cool white BK Black Inducing grou
14. ectronics or the host system s hardware Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector Neglecting this caution may result in malfunction or failure To prevent injury and printer failures from worsening observe the following Do not touch the printing surface of the thermal head Do not touch any of the moving parts e g paper cutter gears active electrical parts while the printer is working In case of trouble do not attempt to repair the printer Ask CITIZEN SYSTEMS service for repair Be careful that the paper cover does not entrap your hands or fingers Be careful with sharp edges on the printer Don t allow them to injure you or damage property May result in electric shock burn or injury If the printer emits smoke an odd smell or unusual noise while printing immediately abort the current print session and unplug the printer from the supply outlet D DAILY MAINTENANCE Observe the following precautions for daily maintenance When cleaning the printer always turn it off and unplug it from the supply outlet Use a soft dry cloth for cleaning the surface of the printer case For severe stains use a soft cloth slightly dampened with water Never use organic cleaning solvent such as alcohol paint thinner trichloroethylene benzene or ketone Never use a chemically processed cleaning cloth To re
15. er Type Built in Power Supply Type 145 86 121 5 2 Manual Setting of Memory Switch Memory switches can be set manually or by a command For manual setting refer to the next page The function of each memory switch is shown in the following table The Well factory setting Switch No Memory SW1 1 Power ON Info Not send SW1 2 Buffer Size 45 bytes SW1 3 Busy Condition Full SW1 4 Receive Error int No Print SW1 5 CR mode LF SW1 6 Reserved i SW1 7 DSR Signal SW1 8 Init Signal nvali Memory SW2 1 Reserved Fixed SW2 2 Auto Cutter Valid SW2 3 Spool Print Valid SW2 4 Full Col Print SW2 5 Resume aft PE Top SW2 6 Paper width SW2 7 Reserved Fixed SW2 8 PNE Sensor Valid Memory SW3 1 Resum Cttr Err Invalid SW3 2 Reserved SW3 3 Parallel 31 Pin Invalid SW3 4 Paper Select Black MK SW3 5 Column Number 42 30 col SW3 6 Reserved SW3 7 CBM1000 Mode Valid SW3 8 Memory SW4 1 Resum Open Err Auto Length Command SW4 2 BM Sensor SW4 3 Feed amp Cut at TOF SW4 4 Reser
16. here the printer is covered or wrapped by a cloth or bed clothing Be careful about internal heat buildup which could cause fire and deform the case Avoid using the printer near a radio or TV set or from supplying it from the same outlet as these appliances Avoid using the printer interconnected with a cable or cord that has EA no protection against noise For interconnections use shielded or a twisted pair of cables and ferrite cores or other anti noise devices Avoid using the printer with a device that is a strong source of noise The printer may have an adverse effect on nearby radio or TV transmissions There may also be cases when nearby electrical appliances adversely influence the printer causing data errors or malfunction Use the printer with its grounding post connected to a convenient grounding facility If leakage occurs electric shock may result Do not connect the printer s grounding post onto any of the following facilities 0 Utility gas piping A gas explosion could result Telephone line ground Lightning rod If lightning strikes a large surge of current may cause fire or shock Utility water pipes Plastic water pipes should not be used for grounding Those approved by a Waterworks Department may be used Before connecting or disconnecting the grounding lead to or from the printer always unplug it from supply outlet PRECAUTIONS IN HANDLING THE PRINTER A WARNING Ple
17. ions indicated by this symbol may result in fatal or serious injury ZA caution Neglecting precautions indicated by this symbol may result in injury or damage to properties This symbol is used to alert your attention to important items This symbol is used to alert you to the danger of electric shock or electrostatic damage This symbol denotes a request to unplug the printer from the wall outlet This symbol is used to indicate the information on the use or the like This symbol is used to indicate prohibited actions QCOARPE PRECAUTIONS ON PRINTER INSTALLATION AN WARNING Do not use or store this product in a place where it will be exposed to Flames or moist air Direct sunlight Hot airflow or radiation from a heating device Salty air or corrosive gases Ill ventilated atmosphere Chemical reactions in a laboratory Airborne oil steel particles or dust Static electricity or strong magnetic field Neglecting these warnings may result in printer failure overheating emission of smoke fire or electric shock Do not drop any foreign object nor spill liquid into the printer Do not place any object on the printer either Do not drop any metallic object such as paper clip pin or screw into the printer Do not place a flower vase pot or cup containing water on the printer Do not spill coffee soft drinks or any other liquid into the printer Do not spray insecti
18. lacing Paper Rolls esee 21 4 2 Removing Jammed Paper esee 21 43 Cleaning the Print Head tete ponos 22 4 4 When the Paper Cover Cannot Be Opened 22 4 5 23 4 6 Hexadecimal Dump Printing 23 4 7 Error IMGICAt OM seuss cite 24 By OTHER 2 ieee sea 25 5 1 External Views and Dimensions sess 25 5 2 Manual Setting of Memory 26 5 3 Printing Papel cerent speech 28 1 GENERAL OUTLINE The CT S310 is a thermal line printer designed for use with a broad array of terminal equipment including data POS and kitchen terminals With extensive features it can be used in a wide range of applications Low noise printing Compact design Paper drop in mechanism facilitating paper handling and head cleaning Can use 80 mm 58 mm wide paper roll Auto cutter mechanism provided as a standard unit full cut partial cut Two types of power supply Select between built in power supply type and AC adapter type The printer allows horizontal vertical or wall mounted optional installation Replaceable interface board Equipped with USB interface as standard Built in cash drawer interfac
19. le the following connection is recommended 25 pin 25 pin cable 9 pin 25 pin cable PC Printer PC Printer 16 3 3 Connecting the Cash Drawer 1 Turn off the printer power 2 Orient the cash drawer cable connector correctly insert it into the cash drawer interface connector on the back of the printer 3 Connect the drawer s ground line to the printer s ground terminal with a screw 2 For built in power type remove the power P P box unit before connection Cash drawer interface connector Ground line Cash drawer cable connector caution Do not connect any other device than the specified cash drawer to the cash drawer interface connector Do not connect a telephone line either In case of a built in power supply type remove the power box unit before connection 1 Connector Pin Configuration Connector used Function TM5RJ3 66 Hirose FG Frame Ground or equivalent DRAWER 1 Drawer 1 drive signal Applicable connector 66 DRSW Drawer switch input equivalent VDR Drawer drive power supply DRAWER 2 Drawer 2 drive signal GND Common ground on circuits 2 Electrical characteristics 1 Driving voltage 24 VDC 2 Driving current Approx 1A max shall not exceed 510 ms 3 DRSW signal Signal levels L 0 to 0 5 V 3to5V 3 DRSW signal DRSW signal status can be tested with I
20. move paper chips use a soft brush When transporting the printer remove the roll paper form its paper holder A CAUTION The thermal head is at a dangerously high temperature immediately after printing Allow it to cool off before launching maintenance work THE TABLE OF CONTENTS 1 GENERAL 9 Wed Ii m Eme 9 1 2 WIN PACKING 10 1 3 Model Classification 10 1 4 Basic Specifications 2 ecce cere s 11 2 EXPLANATION OF PRINTER 12 2 1 Printer Appearance ines eese esed aseo nei 12 2 2 Paper Cover Inside 14 2 3 Other Built in Functions sees 14 3 PREPARATION nnnm nnn nnn nnn nnn nnn nn 15 3 1 Connecting the AC Adapter and AC Power Cord 15 3 2 Connecting Interface Cables sss 16 3 3 Connecting the Cash Drawer essen 17 3 4 Installing the Priniter ucuue eerte rtr nnt 18 3 5 Partition for 58 mm Wide Paper 18 3 6 Setting DIP SWItCh s eco perse uro rre 19 3 7 Adjusting the Paper Near end 20 4 MAINTENANCE AND TROUBLESHOOTING 21 4 1 Setting Rep
21. nd Character AC power cord J Japan E Europe U North America 10 1 4 Basic Specifications Item Specifications Model CT S310ARSU CT S310ARSE Refer to 1 3 Model Classification CT S310APAU CT S310APAE CT S310AUBU CT S310AUBE Print method Line thermal dot print method Print width 72 mm 576 dots 48 mm 384 dots 1 Dot density 8 x 8 dots mm 203 dpi Print speed 150 mm s Fastest print density level 0 1200 dot lines s Number of print columns 2 Font A 48 42 32 30 columns 12 x 24 dots shows the value with Font B 64 56 42 40 columns 9 x 17 dots 58 mm wide paper Font C 72 63 48 45 columns 8 x 16 dots Character size Font A 1 50 x 3 00 mm Font B 1 13 x 2 13 mm Font C 1 00 x 2 00 mm Character type Alphanumeric International PC850 852 857 858 860 863 864 865 866 WPC1252 Katakana Thai code 18 User memory 256 KB Capable of registering user defined characters and logos Types of barcode and 2D UPC A E JAN EAN 13 8 columns ITF CODE 39 CODE 128 barcode CODABAR CODE 93 PDF417 Code Line spacing 4 23 mm 1 6 inch Paper roll Thermal paper roll 80 mm 58 mm x 83 mm Paper thickness 65 75 um Interfacing Serial RS 232C compliant Parallel IEEE 1284 compliant USB Cash drawer interface 2 cash drawers are supported Input buffer Serial 4K 45 bytes Parallel 4K bytes USB 4K bytes Supply voltage DC 24 V 7 Power consumption App
22. ouble hillips screwdriver 22 4 5 Self printing Insert paper into the printer With the FEED switch pressed and held turn the printer power on keep the FEED switch held for about 1 second and then release the FEED switch The printer starts self printing The printer prints model name version DIP switch setting memory switch setting and built in fonts CT S310 Memory switches Firmware version 51 DBXX XXXX 12345678 BOOT XXX XX Interface ON OFF 00000000 FONT XXX XX Serial Interface Baud rate 19200 bps m m x oo Data bit 8 bits Only serial interface ON OO Memory Parity None model is printed OFF Handshaking DTR DSR Neith llel switch either paralle setting interface nor USB Sw3 Buffer Size interface is printed 4K Bytes 2 ON OFF 00000000 Dip switches DS1 DIP switch setting sw4 12345678 Only serial interface 12345678 ON O model ON OFF 0000 2 OFF 00000000 4 6 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers If problems such as missing data data duplication etc should occur this function allows checking whether or not the printer is receiving data correctly Set paper to the printer and keep the paper cover open With the FEED switch pressed and held turn the printer power on and then close the paper cover The printer prints HEX dump prin
23. r this equipment Sicherheitshinweis Die Steckdose zum Anschlu dieses Druckers mu nahe dem Ger t angebracht und leicht zug nglich sein For Uses in Canada This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian department of communications Pour L utilisateurs Canadiens Cet appareil num rique ne d passe pas les limites de car gorie a pour les missions de bruit radio manant d appareils num riques tel que pr vu dans les r glements sur l interf rence radio du d partment Canadien des communications GENERAL PRECAUTIONS Before using this product be sure to read through this manual After having read this manual keep it in a safe readily accessible place for future reference The information contained herein is subject to change without prior notice Reproduction or transfer of part or all of this document in any means is prohibited without permission from CITIZEN SYSTEMS Note that CITIZEN SYSTEMS is not responsible for any operation results regardless of missing error or misprinting in this manual Note that CITIZEN SYSTEMS is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual Except explained elsewhere in this manual do not attempt to service disassemble or repair this product Note tha
24. red printing resumes automatically Cutter lock If the cutter blade stops operating due to paper jam or the like the ERROR lamp blinks Remove the cause of the trouble and press the FEED switch If the blade does not move and the cover does not open yet even in the above procedure follow the procedure in section 4 4 to open the paper cover Black Mark detection error in Black Mark mode When no Black Mark can be detected even if a certain amount of paper feed is carried out for Black mark detection a Black Mark detection error occurs If black detection continues more than the specified period a No Paper condition is assumed and the same error as No Paper is indicated Lighting and blinking status of each error including the above is shown below Status POWER Lamp ERROR Lamp Buzzer Paper end Paper near end Cover open error Cover open error 1 Cutter lock error Head overheat error Memory check error Turning off Low voltage error High voltage error Sum check error Macro execution wait 2 Black Mark detection error 1 When the printer is printing 2 The ERROR lamp may blink even in the execution of macro function 94 5 5 1 External Views and Dimensions Unit millimeter AC Adapt
25. rox 70 W in normal printing AC adapter Rated input AC 100 to 240 V 50 60 Hz 150 VA Rated output DC 24 V 2A 35AD2 U 35AD2 E Weight Approx 1 2 kg Outside dimensions 145 W x 195 D x 121 H mm AC Adapter Type 145 W x 195 D x 159 H mm Built in Power Supply Type Operating temperature and 5 to 40 35 to 85 RH No condensation humidity Storage temperature and 20 to 60 10 to 9096 RH No condensation humidity Reliability Print head life 100 km 1 x 10 pulses At normal temperature humidity with recommended paper used Auto cutter life 1 million cuts At normal temperature humidity with recommended paper used Safety standard 3 UL C UL FCC Class A TUV GS CE marking Notes 1 Value in parentheses shows the case when a 58 mm wide paper roll is used 2 The number of printable columns is selectable with a DIP switch 3 Represents the safety standards acquired when CITIZEN SYSTEMS made adapters 35AD2 series are used Lag 2 EXPLANATION OF PRINTER PARTS 2 1 Printer Appearance AC Adapter Type Paper cover Cover open lever Power switch Front view Rear view Built in Power Supply Type Power box unit Front view Rear view Paper cover Paper is located inside this cover Cover open lever To refill or replace paper open the paper cover by pulling this lever fully to the root Power switch This switch turn
26. s the printer power ON OFF Cutter lock releasing feed hole When the cutter blade is kept protruded after abnormal termination or paper jam the paper cover cannot be opened Insert a Phillips screwdriver through this hole and adjust the screw to restore the blade AC inlet Built in power supply type Connects to AC cable 12 Operation Panel iei ik POWER LED FEED switch ERROR LED POWER LED Lights when the printer power is on and goes off when the printer power is off May blink or light in a special mode or in case of a failure ERROR LED Lights or blinks when paper is empty or in case of a failure The interval length of blinking shows the type of error FEED switch Pressing this switch once causes a paper feed of one line The longer the switch is pressed the more the paper is fed In case of auto cutter error press the FEED switch after removing the cause of the error to clear the error Rear Connectors Interface connector USB connector Cash drawer Serial parallel etc interface connector Grounding terminal for drawer le Interface board Power connector mounting screws Interface connector Serial parallel etc Connects to the interface cable A DIP switch is provided on the serial interface board Cash drawer interface connector Connects to the cable from the cash drawer Power connector Connects to the cable from AC adapter
27. t CITIZEN SYSTEMS is not responsible for any damage attributable to incorrect operation handling or improper operating environments that are not specified in this manual Data are basically for temporary use not stored for a long period or permanently Please note that CITIZEN SYSTEMS is not responsible for damage or lost profit resulting from the loss of data caused by accidents repairs tests or other occurrence If you find loss of information error or uncertain matter please contact your CITIZEN SYSTEMS dealer If you find any disordered or missing page s contact your CITIZEN SYSTEMS dealer for replacement SAFETY PRECAUTIONS ss WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time carefully read these SAFETY PRECAUTIONS Incorrect operation may result in unexpected accidents fire shock or injury After having read this Manual keep it in a safe readily accessible place for future reference Some of the descriptions contained in this manual may not be relevant to some printer models In order to prevent injury hazard to operators third parties or damage to property special warning symbols are used in this user s manual to indicate important items to be strictly observed The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols ZNWARNING Neglecting precaut
28. t mode followed by the received data printed in hexadecimal numbers and some characters AN CAUTION The printer prints if there is no characters corresponding to data During hexadecimal dump functions except some command will be disabled If print data does not cover a line press the FEED switch to print the line When you press the FEED switch three times consecutively or you turn the printer power off or the printer receives a reset signal from the interface the hexadecimal dump printing is terminated Print example HEX DUMP PRINT MODE 1B 21 00 1B 20 04 41 42 43 44 ABCD 45 46 47 48 49 4A 4B 4D 4E EFGHIJKLMN 4F 50 OD OA 31 32 33 0 OA OP 123 4 7 Error Indication Paper end Paper empty is detected in two steps paper near end and paper end It causes the ERROR lamp to light If paper end is detected refill the paper If the paper cover is open a paper end is detected Paper cover open During printing do not open the paper cover If you open the paper cover accidentally the ERROR lamp blinks Confirm the paper and close the over Printing resumes automatically Thermal head overheat When you print dense characters or dark image the head temperature rises If the head temperature exceeds a specified level the printer stops printing operation and waits till the head temperature is lowered During waiting the ERROR lamp blinks When the head temperature is lowe
29. tem you want to change is reached OFF state ERROR LED OFF Power ON Info Valid ON state ERROR LED ON With memory switch ranging from 7 to 10 ERROR LED goes on only at the factory setting Changing the setting When the item you want to change is printed press the FEED button short The changed set value is printed When change of set value is repeated the original set value is recovered When you press the FEED button long the set value is accepted and then the printer goes to the next setting item 27 5 Returning to the memory switch select mode When the setting of the desired content is completed open the printer cover and then close the printer cover This allows the printer to print the setting of the changed memory switch 6 Savingthe setting and exiting the memory switch setting mode Press the FEED button short to move to Save To Memory Then press and hold the FEED button The printer prints the content of new setting and exits the memory switch setting mode to return to the normal standby state Unless saving the setting is executed the changed setting cannot be enabled 7 Initializing the memory switch When you want to return the memory switch setting to the initial state go to Save To Memory in the above procedure Here open the printer cover and press and hold the FEED button till buzzer sounds This allows the printer to return to the initial state All the memory switches
30. ved SW4 5 Reserved SW4 6 Reserved SW4 7 Reserved SW4 8 Memory SW5 1 Partial onl Buzzer Invalid SW5 2 Reserved SW5 3 USB Mode Printer Class SW5 4 Reserved SW5 5 Reserved SW5 6 Reserved SW5 7 Clear PNE LED Set Paper SW5 8 Switch No Memory SW7 1 Reserved Baud Rate Default 9600 bps Fixed Set Values 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps SW7 2 Data Length 8bits 7bits 8bits SW7 3 Stop Bit 1bit 1bit 2bits SW7 4 Parity NONE NONE EVEN ODD SW7 5 Flow Control DTR DSR DTR DSR XON XOFF SW7 6 Reserved SW7 7 VCom Protocol PC Setting PC Setting DTR DSR XON XOFF Memory SW8 1 Print Width 576 dots SW8 2 Paper Color 1 Color Normal 1 Color Normal Color Normal Memory SW9 1 Code Page PC437 Katakana PC850 858 PC860 PC863 PC865 PC852 PC866 PC857 WPC1252 PC864 Thai Code 18 Memory SW9 2 International Character USA France Germany England Denmark Sweden Italy Spain Japan Norway Denmark 2 Spain 2 Latin America Korea Croatia China Memory SW9 3 Kanji ON OFF SW9 4 Memory SW10 1 JIS Shift JIS Print Density 100 JIS Shift JIS 70 75 80 85 90 95 100 105 110 115 120 125 130 135 140 SW10 2 Print Speed Level 9
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CT S310UME_110