Back-UPS 1000 Installation and Operation
Contents
1. 3 Press POWER again to rotate through the menu options Stop at selected sensitivity The Back UPS will beep to confirm the selection Generator Sensitivity Default Sensitive Loads e eset Low sensitivity Medium sensitivity Default High sensitivity 78 142 Vac 88 139 Vac 88 136 Vac Input voltage is extremely low or The Back UPS frequently switches to The connected equipment is high Not recommended for battery power sensitive to voltage fluctuations computer loads Back UPS XS 1000 Installation and Operation 3 Front Panel Buttons and Display Interface Use the three buttons on the front panel of the Back UPS and the display interface to configure the Back UPS Front panel Mute button Power On Off button Display button Display interface EN ed ON LINE LOAD e E w ees ON BATT Low af MANUAL EVENT QO ESTIMATED RUN TIME IN MINUTES IN OUT LOAD Hz DIALS w AVR v bu109a On Line The Back UPS is supplying conditioned utility power to connected equipment Power Saving Master and Controlled outlets are enabled saving power when the master device goes into sleep or standby mode Load Capacity The load is indicated by the number of sections illuminated one to five Each bar represents 20 of the load Ep Battery Charge tThe battery charge level is indicated by the number of sections illuminated When all five blocks2. 2 If the problem persists go to http www apc com support 3 If the problem still persists contact APC Technical Support Have the Back UPS model number serial number and date of purchase available Be prepared to troubleshoot the problem with an APC Technical Support representative If this is not successful APC will issue a Return Merchandise Authorization RMA number and a shipping address The standard warranty is three 3 years from the date of purchase APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative APC will ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement unit to the customer APC Worldwide Customer Support Internet Worldwide http www apc com 1 888 272 3858 Customer support and warranty information is available at the APC Web site www apc com 2009 American Power Conversion All rights reserved All APC trademarks are property of American Power Conversion Other trademarks are property of their respective owner 990 3788A 12 2009
3. Arc by Schneider Electric Back UPS XS 1000 Installation and Operation Inventory Safety Do not install the Back UPS in direct n sunlight in excessive heat humidity or in contact with fluids HS it Ban 00 bu001b Install PowerChute Personal Edition Software 1 Connect the supplied USB software interface cable to the data port and the other end to a computer with access to the internet 2 Go to www apc com tools download 3 Select PowerChute Personal Edition Then select the appropriate operating system and follow the instructions to download the software Connect the equipment Battery Backup and Surge Protected outlets Master and Controlled outlets To conserve electricity when the device connected to Master Outlet goes into Sleep or Standby mode or turns Off the Controlled device s will shut down as When the Back UPS is receiving input power the Battery Backup with Surge Protection outlets will supply power to connected equipment During a power outage or other utility problems the Battery Backup outlets receive power for a limited time from the Back UPS Connect equipment such as printers fax machines scanners or other peripherals that do not need battery backup power to the Surge Protection Only outlets These outlets provide full time protection from surges even if the Back UPS is switched OFF well saving electricity Connect a master device such as a desktop com
4. Battery Backup outlets may be fully or provide the expected amount of improperly loaded backup time Disconnect non essential equipment from the Battery Backup outlets and connect the equipment to SURGE ONLY outlets The battery was recently discharged due to a power outage and has not fully recharged Charge the battery cartridge for 16 hours The battery has reached the end of its useful life Replace the battery The REPLACE BATTERY indicator is illuminated The battery has reached the end of its useful life Replace the battery The OVERLOAD indicator is illuminated The equipment connected to the Back UPS is drawing more power than the Back UPS can provide Disconnect non essential equipment from the Battery Backup outlets and connect the equipment to SURGE ONLY outlets The SYSTEM FAULT indicator is illuminated all the front panel indicators are flashing There is an internal fault Determine which internal fault message is displayed by matching the number displayed on the LCD with the corresponding Fault Message see System Faults and contact APC Technical Support Power is not supplied to some outlets Power to the Controlled outlets has intentionally been turned off Confirm that the correct peripherals are connected to Controlled outlets If this feature is not desired disable the Power Saving Master and Controlled outlets The Controlled outlets are not sup
5. F02 On Battery Output Short Turn the Back UPS off Disconnect non essential equipment from the Battery Backup outlets and the turn Back UPS on F03 On Battery Xcap Overload ZA MANUAL F04 Clamp Short o F05 Charge Fault l l F06 Relay Welding Faults F03 F09 cannot be corrected by the user contact APC Technical Support for assistance i LI J F07 Temperature F08 Fan Fault F09 Internal Fault hN RRA Back UPS XS 1000 Installation and Operation Function Button Quick Reference Timing UPS Function Button seconds Status Description Power Power On 0 2 Off Press POWER to start receiving input utility power If A C input ly power is not available the Back UPS will run on battery power Power Off 2 On The Back UPS is not receiving input utility power but is providing ly surge protection Display Status Inquiry 0 2 On Verify the status or condition of the Back UPS The LCD will zih illuminate for 60 seconds Full Time Power 2 On The LCD will illuminate and the Back UPS will beep to confirm the Saving mode zh Full Time mode The LCD will darken and the Back UPS will beep to confirm the Power Saving mode While in Power Saving Mode the LCD will illuminate if a button is pressed then darkens after 60 seconds of no activity Mute Event Specific 0 2 On Disable any audible alarms caused by an event a General Status Enable 3 2 On Enable or disable the audible alarms
6. The Mute icon will illuminate Disable a and the Back UPS will beep one time The Mute function will not activate unless the Back UPS is operating on battery power Sensitivity 6 Off The Load Capacity icon will blink indicating that the Back UPS is ly in programming mode Use the POWER button to scroll through Low Medium and High stop at selected sensitivity The Back UPS will beep to confirm selection See Configuration for details Master Controlled p 2 On The leaf icon will darken indicating that the Master Outlet feature is outlet Enable Disable a Eq disabled or illuminate to indicate the Master Outlet feature is enabled The Back UPS will beep once Master Enable 6 On While calibrating the threshold setting the device connected to the Threshold Calibration a Ey Master Outlet should be turned off or placed in Standby or Sleep mode Upon completion Power Saving icon will flash 3 and beep 3 times Self Test manual 6 On The Back UPS will perform a test of the internal battery Note This ly will happen automatically when the Back UPS is turned ON Event Reset 0 2 On When the Event screen is visible press and hold DISPLAY then ly 5M press POWER to clear the utility failure event counter Fault Reset 2 Fault After a fault has been identified press POWER to remove the ly visual indication and return to standby status 6 Back UPS XS 1000 Installation and Operation Troubleshooting Problem Possible Cause Corrective Action Back
7. UPS will not switch on The Back UPS is not connected to utility power Ensure that the Back UPS is securely connected to an AC outlet The circuit breaker has been tripped Disconnect non essential equipment from the Back UPS Reset the circuit breaker Re connect equipment one item at a time If the circuit breaker is tripped again disconnect the device that caused the trip The internal battery is not connected Connect the battery The utility input voltage is out of range Adjust the transfer voltage and sensitivity range The Back UPS does not provide power during a utility power outage Ensure that essential equipment is not plugged into a SURGE ONLY outlet Disconnect equipment from the SURGE ONLY outlet and re connect to a Battery Backup outlet The Back UPS is operating on battery power while connected to utility power The plug has partially pulled out of the wall outlet the wall outlet is no longer receiving utility power or the circuit breaker has been tripped Ensure that the plug is fully inserted into the wall outlet Ensure that the wall outlet is receiving utility power by checking it with another device The Back UPS is performing an automatic self test No action is necessary The utility input voltage is out of range the frequency is out of range or the waveform is distorted Adjust the transfer voltage and sensitivity range The Back UPS does not
8. are illuminated the Back UPS is at full charge When one block is filled the Back UPS is near the end of its battery capacity the indicator will flash and the Back UPS will beep continuously Ye Overload The power demand from the load has exceeded the capacity of the Back UPS EVENT Event The event counter shows the number of events that occurred that caused the Back UPS to switch to on battery operation LIES AVR Automatic Voltage Regulation The Back UPS can compensate for low input voltage AF When illuminated the Back UPS is compensating for low input voltage IN In Input voltage Out Output voltage OUT SEE System Faults The system has a fault The fault number will illuminate on the display interface See System MANUAL Faults on page 5 Mute If the line through the speaker icon is illuminated the audible alarm has been turned off Replace Battery The battery is not connected or is nearing the end of its useful life Replace the battery On Battery The Back UPS is supplying battery backup power to the connected equipment it will beep four times every 30 seconds Back UPS XS 1000 Installation and Operation Warnings and System Faults Audible Warnings Four Beeps Every 30 Seconds Back UPS is running on battery You should consider saving any work in progress Continuous Beeping Low battery condition and battery run time is very low Promptly save any work in progr
9. er computer monitor modem or other data sensitive devices into these outlets Master outlet Connect the master device to this outlet in most scenarios this will be the main computer 0 o In amp Out Tel Network surge protected ports Use a telephone or network cable to connect a cable modem to the IN port and connect a computer to the OUT port Co axial ports with surge protection Connect a cable modem or other equipment with coaxial jacks Back UPS XS 1000 Installation and Operation Operation Power Saving Function To conserve electricity configure the Back UPS to recognize a Master device such as a desktop computer or an A V receiver and Controlled peripheral devices such as a printer speakers or a scanner When the Master device goes into Sleep or Standby mode or is switched OFF the Controlled device s will be switched off as well saving electricity Enable the Power Saving function Press and hold MUTE and DISPLAY simultaneously for two seconds The Back UPS will beep to indicate that the feature is enabled The leaf icon on the display will illuminate Disable the Power Saving function Press and hold MUTE and DISPLAY simultaneously for two seconds The Back UPS will beep to indicate that the feature is disabled The leaf icon on the display will darken Setting the threshold The amount of power used by a device in Sleep or Standby mode varies between devices It may be necessary to adjust the t
10. ess exit all open applications and shut down the operating system Continuous tone Battery Backup outputs are overloaded Chirps for 1 Minute every 5 hours Battery fails the automatic diagnostic test and should be replaced Warning Icons If these icons are illuminated This may be the problem The Back UPS is operating on utility power but is overloaded Disconnect one of the items connected to the Back UPS If the Overload icon stops flashing the Back UPS is no longer l overloaded and will continue to operate normally The Back UPS is operating on battery power but is overloaded Disconnect one of the items connected to the Back UPS If the Overload icon stops flashing the Back UPS is no longer overloaded and will continue to operate normally Customer Service to order a replacement battery See Replacement Battery on page 8 The Back UPS is operating on utility power but the battery is not functioning properly Contact APC The Back UPS is operating on battery power and the battery power is getting low Shut down all connected equipment to avoid losing an unsaved data When possible connect the Back UPS to utility power to recharge the batter System Faults The Back UPS will display these fault messages For faults FO1 and F02 contact APC Technical Support F01 On Battery Overload Turn the Back UPS off Disconnect non essential equipment from the Battery Backup outlets and the turn Back UPS on
11. hreshold at which the Master outlet signals the Controlled outlets to shut down 1 Ensure a master device is connected to the Master outlet Put that device into Sleep or Standby mode or turn it OFF 2 Press DISPLAY and MUTE simultaneously and hold for six seconds until the leaf icon flashes three times and the Back UPS beeps three times 3 The Back UPS will now recognize the threshold level of the Master device and save it as the new threshold setting Power Saving Display The display interface can be configured to be continuously illuminated or to save energy it can be configured to darken after a period of inactivity 1 Full Time Mode Press and hold DISPLAY for two seconds The display will illuminate and the Back UPS will beep to confirm the Full Time mode 2 Power Saving Mode Press and hold DISPLAY for two seconds The display will darken and the Back UPS will beep to confirm the Power Saving mode While in Power Saving Mode the display will illuminate if a button is pressed it then darkens after 60 seconds of no activity Unit sensitivity Adjust the sensitivity of the Back UPS to control when it will switch to battery power the higher the sensitivity the more often the Back UPS will switch to battery power 1 Ensure the Back UPS is connected to utility power but is OFF 2 Press and hold the POWER button for six seconds The LOAD CAPACITY bar will flash on and off indicating that the Back UPS is in programming mode
12. plying power even though the Master device is not in sleep mode The Master Outlet threshold may be incorrectly set Adjust the threshold when the Master outlet signals the Controlled outlets to shut down Back UPS XS 1000 Installation and Operation Specifications VA 1000 VA Maximum Load 600 W Nominal Input Voltage 120 V Online Input Voltage Range 88 139 V Automatic Voltage Regulation 98 107 11 2 Frequency Range 50 60 Hz 1 Hz On battery Waveshape Step approximated sine wave Typical Recharge Time 16 hours Transfer Time 8 ms maximum Operating Temperature 0 to 40 C 32 to 104 F Storage Temperature 5 to 45 C 23 to 113 F Unit Dimensions 25 x 10 x 38 2 cm 9 84 x 3 93 x 15 0 in Unit Weight 10 7 kg 23 6 lbs Interface USB On Battery Runtime Go to http www apc com EMI Classification FCC DOC Class B Certified Approvals Warranty TUV C US NOM Replacement Battery The battery cartridge typically lasts 3 to 6 years a shorter period if subjected to frequent outages or elevated temperatures Battery replacement part for Back UPS XS 1000 is APCRBC123 Please recycle spent battery cartridges Service If the Back UPS arrived damaged notify the carrier If the Back UPS requires service do not return it to the dealer 1 Consult the Troubleshooting section to eliminate common problems
13. puter or audio visual receiver to the Master outlet Connect See bu125a peripheral devices such as a printer speakers or a scanner to the Controlled outlets Data port To use PowerChute Personal Edition connect the supplied USB cable Ground screw Connect the ground lead of additional surge suppression devices such as network and data line surge protectors Building Wiring Fault indicator If this indicator is illuminated there is a problem with the wiring in the building Contact an electrician immediately and do not use the Back UPS 00 Surge Protected outlets controlled by the Master outlet These outlets are protected from electrical surges and will disconnect from utility power during a power outage or if the Master device goes into Sleep or Standby mode Surge Protected outlets These outlets provide full time protection from surges even if the Back UPS is off Connect equipment such as printers and scanners that do not require battery backup protection O Battery Backup outlets with Surge Protection During a power outage or other utility problems the Battery Backup outlets receive power for a limited time from the Back UPS Connect critical equipment such as desktop comput
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