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Philips Medication Dispenser

1. 1 2 1999 Full Load Request 4 12 2001 12 58 00 AM Normal Check in 4 11 2001 12 58 00 AM Normal Check in 4 10 2001 1 08 00 AM Normal Check in 4 10 2001 12 58 00 AM Normal Check in 4 9 2001 12 58 00 AM Normal Check in 4 8 2001 12 58 00 AM Normal Check in OK OK OK OK OK OK 8 o o NUA e NWSE UI 0o ONda o oOo nao oo 9999999999 9 9999999 cooeoooooo o ooooooo oooooooooo o oooooo ccoooooooo o oooooo agaeeoeo eoon O ri For assistance call the Support Center at 1 888 632 3261 Freguently Asked Ouestions Will the dispenser tie up the telephone line The Philips Medication Dispenser does rely on the phone line for a few minutes in the middle of the night when it performs its daily check in call It will also use the phone line when it is attempting to alert a caregiver What time each day does the dispenser call in Typically the dispenser will perform its check in call around 1 am Is there a charge for the calls made by the dispenser unit The dispenser dials a toll free number to perform the daily check in call Standard rates will apply to calls that the Philips Medication Dispenser makes to caregivers How do I enable caregiver alerts Call the Support Center and tell them you want to set up caregiver alerts They will ask you to provide the names and telephone numbers of up to 4 caregivers have an 8007F block on my phone Will the dispenser be able to perform its daily check in No You wil
2. EL DD UU ED deme Ob Od DO GUDD NOD DDD s 22 Online Monitoring Report ea kei bu dE err RE ete RR RR RR wad cag RP edes d 22 Frequently Asked QUESTIONS sides A O vee vax chat eed OAOD A 23 Additional Features 4 4 sae rra max aon US 25 cu e rrrP VLL 25 Adjusting SE TUING RERUM HEPHE ERR 27 Demonstration EOS crise ae teo arbe EE AE DE AAEE 28 Frequently Asked QUESTIONS FT oromi pideei RR RE FR TAFF EAA 30 Installation a 45 699 ob cR ERROR RON a S 31 S bserib r iter M DE ETT 31 SGUD aeia rai ae ie T AE E RAN EC Ra FFR NT 32 Scheduling erit kunia iae itige Kanie e ea e a NN LAA 35 Frequently Asked Questions au a Yer ip time GA DOD YR Go o 36 Special Installations sai yr RR ROAD RARE ARR eR odes 37 Voice over IP VoIP and DSL Phone Service wu ze ker ek RR nn 37 Philips Lifeline Medical Alert Service a a auaa 37 Answering Machines a4 erien idiarena a ea DRE OU DAL do ai 38 Set Date and Time no phone line 24s ee RF ED Ydy hes 39 Adjust Volume ne Bene Ine na aea Uaec es reset a aee FY EE EEA 39 Manual Scheduline NS Phone lie acen OD DOD OR ODD DU UO 40 Maintenance a crosses YY UA E REA RE ERES e 43 Ordening SUDDIIES rossas Dex Car ee STORED Ke ES T Wes od FRYN 43 m C E ie sea YR SE TE O Dd A AGW CE E Tye o A 43 RETURNS ceina YT ho ka E aot AEE EE E AF NER E EE wee YF E 43 Disp nser a s p 43 Referent6 s rein yoo UU RUG NW p 45 Safety Int GERE Om 2 nrs dikoet ekea Tiles GG GE in Q
3. if Philips Medication Dispenser User Manual PHILIPS Table of Contents Introduction si DH GY HYN ETHER OR DOS 1 i iN PITT PII 1 bon ut Mu ac BOX CN PTT DUET d Philips Medication Dispenser eere 5 Keypad xoig FRAN mthi axi quibut quad id eb tea Res CE E dS pu PES 5 Eit i eM 6 Rrequently Asked QUESTIONS aia ds dee rr era heh OR Xe be t ad Hr RHENO 8 Preparing and Loading Medication lees 9 Determine How Many Days of Medication to Load kFFFFh A 9 Prepare Medi all Bleue cese bd GU O obe DU UU DDA ERE Ue 10 l ading M dicatiON ce cawee Ss Pouce oS EP a TT 12 Freguently Asked QUESTIONS M ERE m RF RAF AF FRO 14 Table of Contents Dispensing Medication a5 RO Uw 15 Medication and Reminder Messages ui Bae see Ga Y FO DUO ER 12 TGC GG AU F ddu CAS stake geal GR ra oae d ct e GAGA GO FRE ER Oi 16 Missed DOSES HF RHIW FFY ANT ahaa dpb tak SAFAI FT YY 17 z c129 DM 17 krequently Asked QUESTIONS ue re em peer ade peor GYD eoa DO GO e b acr d 18 Changing Medication and Delivery Schedule 19 GUIGEINES s 23d ture RU gertua tipitit iaten ORAT NN NA RU dh da Rd 19 Review Feature aa Crop Sg o O O sec e parade edat dde i ale FY A ap ER 19 Frequently Asked QuesStIOnS cuu mcus EVE ERE Sa PL Ra ris We PT ERE Ed 20 Monitoring and Response leen 21 dco cp M TREFI EN aea 21 Almost EMP AlE iS a deis ado eaa ES addc o SR Scd Roa ENYN 22 R28 P
4. worth of medication The amount of medication you choose to load may depend upon Frequency of caregiver visits If you visit the patient weekly it may make sense to load one weeks worth of medication at a time Date of the patient s next doctor appointment Since prescriptions frequently change load medication for only a couple days beyond the appointment This will allow time to fill new prescriptions and also minimize the number of medication cups that will have to be changed Preparing and Loading Medication 2 The Philips Medication Dispenser holds up to a 40 day supply of medication The number of days that can be loaded depends upon the number of doses taken per day For example if the patient reguires 3 doses per day you can load up to 20 days worth of medicine into the dispenser Medication doses per day Maximum of days that can be loaded 40 30 20 10 10 10 nm WN Once you have determined how many days to load make sure that you have enough medication to cover the time period This will depend upon the number of pills that are taken each day For example if the patient takes 2 pills a day and you want to load 7 days worth of medication then you will need 14 pills of pills per day x of days to load number of pills required Prepare Medication 10 Important Load only capsules or pills into the medication cups Do not use liquid medication Only use cups and lids ordered thr
5. Doses Uau 6 6 will be blinking 5 Use the up or down arrow key to adjust the number of doses for the day displayed Remember a dose can be either a cup of medicine or a reminder message Once the correct number of doses is displayed press the OK key to proceed The display will show Accept Msg will be blinking Dose i Accept Mag 7 Use the up or down arrow key to scroll through all the possible dose messages Once the appropriate message is displayed press the OK key to accept the message 40 For assistance call the Support Center at 1 888 632 3261 8 Repeat the above two steps to select the messages for the remaining doses of the day Once all messages have been selected the display will show Schedule se 2 No will be blinking nlu Ho n2 80 a 9 This screen allows you to define whether the dose is a reminder message or a cup of medicine You also define the time for this dose Use the right or left arrow key to move around and the up or down arrow key to change the selections Once all the information has been entered press the OK key 10 Repeat the above step to make selections for the remaining doses of the day Once you have defined one day the display will show Yes will be blinking 11 If the same schedule is to be followed for an entire week press the OK key to select Yes Otherwise use the right or left arrow key to select No and then pres
6. Unload the box Remove the dispenser and supplies from the box Save the box and packing materials for future use as needed Turn the key clockwise to open the door and remove the gray foam block located at the top of the cylinder Close the door and turn the key counterclockwise to lock the door in place Plug in the phone cord Plug one end of the cord into a phone jack on the wall If you already have a phone plugged into this Jack please temporarily disconnect this phone You will reconnect it in the next step Plug the other end of the telephone cord into either of the phone Jacks on the back of the Philips Medication Dispenser For assistance call the Support Center at 1 888 632 3261 NOTE Please refer to the next chapter for instructions on installations with 5 Voice over IP VoIP telephone service DSL or other Internet telephone service Lifeline Medical Alert Service Answering machines Connect your phone If you did not disconnect a phone from the wall jack you may skip this step If you unplugged a phone from the wall jack during the previous step then plug the phone cord from your phone into the open jack on the back of the dispenser Plug in the power supply Plug the power supply into an electrical outlet that is NOT controlled by a switch Plug the power cord into the back of the Philips Medication Dispenser Installation 33 6 Turn on the dispenser Slide the power switch up
7. dispenser detects that the AC power has been interrupted for any period of time he dispenser detects that the AC power has been restored he dispenser detects a system error The dispenser has stopped operating This occurs if four doses have been missed and the missed dose status has not been cleared The Philips Medication Dispenser automatically calls the first caregiver designated Upon answering the phone the caregiver will hear a prerecorded voice message with information about the problem The caregiver will then be asked to press the 1 key on his or her telephone to acknowledge the message If the first caregiver does not answer the call after four attempts the dispenser will call the other caregivers up to 4 total If the dispenser cannot reach a caregiver the Support Center will be alerted A Support Specialist will then attempt to contact a caregiver and or the patient to resolve the problem Monitoring and Response 21 Almost Empty Alerts When the dispenser detects that just three days of medication remain it will start sending Almost Empty alerts This alert is sent ONLY to the first designated caregiver and it is always sent at 8 pm The f rst alert will be sent 72 hours 3 days before the dispenser is empty If the caregiver does not acknowledge this alert it will be repeated at 8 pm the next two days until the alert is acknowledged Please refer to page 47 for a list of caregiver alerts and t
8. service and repair appointments or next day delivery of a replacement system What s more a Support Specialist can help take care of changes to medications and schedules and provide backup coverage for the patient in case the caregiver can t be reached No matter what we ll be there for you Again thank you for choosing the Philips Medication Dispenser 2 For assistance call the Support Center at 1 888 632 3261 What s in the Box Philips Medication Dispenser Medication loading tray Medication cups and lids e Door lock keys 2 Telephone cable AC power adapter e Caregiver Quick Reference Guide to be left with the dispenser for easy reference Quick Guide to Caregiver Alerts small card for caregivers to take home with them Special Telephone Service Considerations pamphlet Introduction 3 For assistance call the Support Center at 1 888 632 3261 Philips Medication Dispenser Keypad Help Press Help to access information about the dispenser or to unload medication cups Load Press Load to load medication Also press Load to review or change medication that has already been loaded into the dispenser Run Press Run to resume normal operation after you have used other keypad features Setup Press Setup to adjust the time display brightness or speaker volume Status Press Status to get information about missed doses the amount o
9. sure to load the cups upside down in the order that they are to be taken In other words the 1st dose of the day is loaded f rst the 2nd dose is loaded second etc 3 dose Medication is loaded on a day by day basis After one day s worth of medication is loaded the cylinders will rotate before the next day s medication is loaded 5 When you have loaded all the cups for that day press the OK key to continue The display will show Continue Loading Meds Continue will be blinking Continue puit 6 To continue loading medication press the OK key Repeat the steps above until all medications are loaded Always load a complete day s worth of medication lf you are loading more than 10 days worth of medication the cylinders will contain medication cups loaded for a previous day This is completely normal Load the new day s medication cups on top of those already in the cylinder 7 To exit and stop loading medication press the right or left arrow key until Ouit is blinking and then press the OK key NOTE If you accidentally select Continue instead of Quit simply press the Run key to exit Preparing and Loading Medication 13 After the medication has been loaded the dispenser will begin normal operation The display will show Hr mi Nin OR O amp 55A If you do not see a similar display in between dose times you may have to press the Run key Fre
10. 32 3261 Maintenance 43 44 For assistance call the Support Center at 1 888 632 3261 Reference Safety Information 1 The Philips Medication Dispenser must be placed in an indoor living area 2 Make sure that you do not plug the dispenser into an electrical outlet that is controlled by a wall switch because someone could accidentally switch off the power 3 To reduce the risk of electrical shock or fire do not place the dispenser in or near water or other liguids 4 Place the Philips Medication Dispenser on a hard flat surface 5 Do not load lifesaving medication into the Philips Medication Dispenser e g nitroglycerine because you may not be able to access it guickly in an emergency situation 6 Do not spray cleaners directly onto your dispenser because moisture could get inside and cause damage Reference 45 Resetting the Philips Medication Dispenser The Philips Medication Dispenser may have to be reset in order to clear an error or other problem To reset the dispenser 1 Slide the power switch on the back of the dispenser to the Off position 2 Wait 10 seconds 3 Slide the power switch to the On position 4 The dispenser will conduct a self test The display will show After a few seconds the red LED will light up and System OK ready for setup will be announced and displayed After the Philips Medication Dispenser is reset the medication and message delivery schedul
11. 8 hours The caregiver should check with the patient to be sure that medication is being received Caregiver must go to the patient s home to reset the dispenser and remove and reload the medication Caregiver must go to the patient s home to remove the jammed cup or lid and make sure no medications have been missed The caregiver must also reset the dispenser and remove and reload the medication Caregiver must go to the patient s home administer the missed dose and or reload the medication Caregiver must go to the patient s home remove the missed doses and clear the missed dose status The caregiver should administer the missed doses as required If the dispenser sits overnight in this condition it will need to be reset 47 Troubleshooting Display Possible Cause What To Do System OK is blinking The displayed time is blinking Support Center does not answer is displayed Machine Error Service is displayed and red light is blinking 3 or 4 times per minute Machine Error Service is displayed and red light is blinking 1 time per minute Machine Error Service is displayed and red light is blinking 2 or 5 times per minute 48 There has been a missed dose The time needs to be set There is no dial tone or an interrupted dial tone A cup is jammed The battery is depleted There is a modem error Remove the missed dose and then press the Status key to g
12. Dispenser can be used in homes with the Lifeline Medical Alert Service The Medical Alert Service will retain priority over the Philips Medication Dispenser connection since it deals with potentially li e threatening emergencies To connect the dispenser in homes with Lifeline Service Complete the installation and scheduling process with the dispenser connected directly to the wall phone Jack This will ensure optimal connectivity Remove the telephone cord from the dispenser and connect the phone line as follows Special Installations 37 Wall jack gt Lifeline Communicator Philips Medication Dispenser Phone Lifeline Communicator Philips Medication Dispenser Phone To wall jack Answering Machines To connect the Philips Medication Dispenser with an answering machine Complete the installation and scheduling process with the dispenser connected directly to the wall phone Jack This will ensure optimal connectivity Connect the phone line as follows Wall jack Philips Medication Dispenser m Answering machine mm Phone Philips Medication Dispenser Answering machine Phone To wall jack 38 For assistance call the Support Center at 1 888 632 3261 Set Date and Time no phone line These instructions apply only if the dispenser is NOT connected to a phone line Otherwise the Support Center will automatically adjust the date and time of the dispenser Press the Setup key Th
13. a 45 Resetting the Philips Medication DISpSIISBE iuum sepu RR ace Roca Rh oe ns 46 CAF NG ASIE sex GO Tr Dv PX TX OR sso oU RM DINEM ex NE 47 Troubleshootlhg tains ponnien E aa ac bla A oa Y N e RA 48 Regulatory Compliance YY ieee wads OE RR n 49 FCC and Canadian ACTA Regulations en en 49 Requirements The United BEBIES des ce phu uci dx Eh re YD Ganesan 49 Requirements TOI Canada oes te RH RF agccyiees eye 52 Table of Contents Important Information Accuracy in loading the Philips Medication Dispenser is critical Double check each cup prior to loading and follow the loading instructions announced and displayed on the dispenser Do not load lifesaving medication into the dispenser e g nitroglycerine because you may not be able to access it quickly in an emergency situation Check the expiration date of your medication before loading Do not load medication that is due to expire within 40 days e If you have an 800 block on your phone disable the block or allow access to the Support Center s toll free number so the dispenser can perform its daily check in e lf you have voicemail service clear voice messages daily so the dispenser can perform its daily check in The dispenser must be placed in an indoor living area Place the dispenser on a hard flat surface Do not place the dispenser on a radiator or other heated surface Do not plug the dispenser into an electrical outlet that is cont
14. alarm equipment consult your telephone company or a qualified installer Patent Information One or more of the following U S Patents may apply to this product 2 27 1934 6 532 100 Notice to the User Any changes or modifications not expressly approved by Philips for compliance could void your authority to operate the dispenser Regulatory Compliance 51 Reguirements for Canada Department of Communications Government of Canada Notice The Canadian Department of Communications label identifies certified equipment This certif cation means that the eguipment meets certain telecommunications network protective operational and safety reguirements The Department does not guarantee that the eguipment will operate to the user s satisfaction Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together These precautions may be particularly important in rural areas The manufacturer reguires that you connect your Philips Medication Dispenser to the nationwide telephone network through a modular telephone jack USOC RJ11C RJ11W or RJ14 This dispenser may not be used with coin telephone lines or party lines Contact the local public utility commission public service commission or corporation commission for information Notif cation for the Telephone Company Upon reguest of your local telephone compa
15. carrying bag The Philips Medication Dispenser will automatically resume its normal operation If you want to dispense another early dose repeat the process above NOTE You may hear a reminder message e g Don t forget to take your insulin instead of receiving a medication cup This is perfectly normal The dispenser is progressing through the scheduled medications and messages Take note of the message and press the Early Dose key again to receive the next early dose Frequently Asked Questions What if the patient is leaving home for an extended period of time The dispenser may be taken along Simply unplug the dispenser and reconnect it in the new location Then call the Support Center to reactivate the dispenser Why is System OK blinking on the display A dose has been missed Please refer to the instructions on page 25 to review the status of missed doses System OK is blinking but there is no medication in the missed dose storage bin Why The missed dose may have been a reminder message not a cup of medicine Please refer to the instructions on page 25 to review the status of missed doses 18 For assistance call the Support Center at 1 888 632 3261 Changing Medication and Delivery Schedule Guidelines Occasionally you may have to change the delivery schedule or the medication that has been loaded into the dispenser Follow the guidelines below to determine the best way to make changes If you ar
16. cup of medicine or a reminder message The display will show Amount of time until the next dose Hext Dose S s Hr mi Hin 08721 System OR OS 59A Current date and time NOTE If you do not see a similar display in between dose times press the Run key At the scheduled time the dispenser will announce and display the appropriate message and the red light on the front of the dispenser will start to blink Press the large red button on the front of the dispenser to acknowledge the message Press the red button to acknowledge a reminder message or to dispense medication PHILIPS If the message is Time to take your medicine the medication cup will be dispensed If there is a message associated with this dose e g Take with food the message will also be announced Remove the cup of medicine Take the medication as instructed and discard the cup After the last dose of the day the display will show Ho Hore Hedicine Today mw B8721 Good Dau 180 53P 16 For assistance call the Support Center at 1 888 632 3261 Missed Doses The Philips Medication Dispenser will announce a reminder message of Time to take your medicine once a minute for 45 minutes or until someone presses the button After 90 minutes with no response the dispenser will automatically contact a caregiver if one has been provided For more information about caregiver alerts please refer to page 47 If there is no res
17. e display will show Setup Uptions lt lt eTime LCD Volume Quit Press the right or left arrow key until Time is blinking and then press the OK key The display will show HrsHin ni suP Use the right or left arrow key to move around and the up or down arrow key to change the selections Once the current date and time have been entered press the OK key Use the right or left arrow key to select Quit and then press the OK key Adjust Volume no phone line These instructions apply only if the dispenser is NOT connected to a phone line Otherwise the Support Center will automatically adjust the volume of the dispenser Press the Setup key The display will show Setup Uptions lt lt Time LCD Volume Quit Press the right or left arrow key until Vol is blinking and then press the OK key The display will show Volume Adjustment BpeDnrindiTust OK Quit Use the up or down arrow key to increase or decrease the volume When you are done press the OK key Use the right or left arrow key to select Quit and then press the OK key Special Installations 39 Manual Scheduling no phone line 1 Turn the key clockwise to open the door and expose the keypad 2 Press the Schedule key The display will show Schedule Entry Entry Quit Manual Entry will be blinking 4 Press the OK key The display will show Hanuzilu Setup Schedule TAE BUR
18. e installation of the Philips Medication Dispenser does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Patent Information One or more of the following U S Patents may apply to this product 3 271 574 6 332 100 54 For assistance call the Support Center at 1 888 632 3261 Regulatory Compliance Notes 56 For assistance call the Support Center at 1 888 632 3261 Notes PHILIPS Philips Lifeline 111 Lawrence Street Framingham MA 01702 8156 Tel 1 800 451 0525 www lifelinesystems com P N 0940552 Rev 01 2008 All rights reserved Philips Lifeline Canada 95 Barber Greene Road Suite 105 Toronto Ontario M3C 3E9 Tel 1 800 387 8120 www lifeline ca
19. e must be reprogrammed and the medication cups must be removed and reloaded Please call the Support Center for assistance 46 For assistance call the Support Center at 1 888 632 3261 Caregiver Alerts Possible Causes Response Reguired Unit has not checked in over the last 24 hours MD 2 unit missed dispense MD 2 unit is empty MBA power change MD 2 repower and not programmed MD 2 jammed cup MD 2 empty and missed dose Missed dose bin is full MD 2 stop Reference There is a voicemail message causing an interrupted dial tone There is a phone off the hook the phone lines are down or the dispenser is turned off Patient is away from home or didn t hear the message There is no medication remaining in the dispenser There was a power outage or the dispenser is plugged into an outlet controlled by a wall switch The AC power is restored but the backup battery power was depleted A medicine cup or lid is jammed in the dispenser The dispenser is empty There have been four missed doses Make sure the patient s home voicemail has been cleared of messages Caregiver must go to the patient s home to check the dispenser Caregiver must follow up with the patient to determine why a dose was missed and administer the missed dose as reguired Caregiver must go to the patient s home to reload the dispenser The dispenser will operate on battery power for up to 1
20. e to load the cups upside down in the order that they are to be taken In other words the 1st dose of the day is loaded first the 2nd dose is loaded second etc To continue reviewing and adjusting medication for the next day press the OK key The cylinders will move to show the medication cups for the next day When you are done press the right or left arrow key until Quit is blinking and then press the OK key Freguently Asked Ouestions What do I do if only the schedule dose times has changed Call the Support Center to update the schedule They will take care of downloading the new schedule into the Philips Medication Dispenser What feature should I use if the schedule is the same but the medications have changed Use the Review feature See page 19 for instructions What feature should I use if both the schedule and a few medications have changed Call the Support Center for assistance 20 For assistance call the Support Center at 1 888 632 3261 Monitoring and Response Caregiver Alerts Caregiver alerts are an optional feature of the Philips Medication Dispenser If caregiver contact information has been provided the dispenser will alert a caregiver when any of the following occurs here is a missed dose The dispenser is almost out of medication See Almost Empty Alerts on page 22 he dispenser is completely out of medication he dispenser detects that its batteries are low The
21. e unsure about how to change medications please call our Support Team and we will walk you through the process e Ifthe delivery schedule is the same but the medication has changed use the Review feature to remove the medication cups manually adjust the medication and return the cups to dispenser Ifthe delivery schedule has changed please call the Support Team for assistance e If both the medication and delivery schedule have changed please call the Support Team for assistance Review Feature Use this when the schedule is the same but the medication has changed To review and adjust the medication that has been loaded into the dispenser press the key The display will show Load will be blinking Changing Medication 19 Press the right or left arrow key until Review is blinking and then press the OK key You will hear and see the cylinders being rotated and the display will show Hedicine Cups in Motion Plesse Wait It can take up to two minutes for the dispenser to correctly position the cylinders Once complete the display will show Cups Sat 08 21 Continue will be blinking Buit Cup 1 3 Date and number of cups loaded for that date The cups will be visible in the cylinder Remove the cups from the dispenser and place them in the corresponding holes on the loading tray Adjust the medication accordingly replace the lids and return the medication cups to the dispenser Make sur
22. email Yes However the monitoring service may be interrupted if there are messages in the mailbox Voicemail messages should be cleared daily Will the dispenser work if have an 80077 block on my phone The Philips Medication Dispenser will not be able to dial into the Support Center if there is an 80077 block on the phone line You will have to disable the block or allow access to the Support Center s toll free number Does the dispenser have separate jacks for phone in and phone out No You can plug your telephone into either phone jack on the back of the dispenser What do do if my phone connection doesn t work and can t download the schedule Call the Support Center A Support Specialist will help you manually load the schedule Please refer to page 40 for further instructions 36 For assistance call the Support Center at 1 888 632 3261 Special Installations Voice over IP VoIP and DSL Phone Service The Philips Medication Dispenser is compatible with a wide variety of phone services including VolP services However your medication dispenser will work better with some telephone services than others It is important that you understand how the dispenser will work with your current service or any other service you may later switch to Be sure to read the pamphlet we have included with your medication dispenser Special Telephone Service Considerations Philips Lifeline Medical Alert Service The Philips Medication
23. ement must be sent to the Support Center before the dispenser is installed This form provides important information about Caregivers people who will be notified in case of missed doses or any problems Medication delivery schedule Messages two types of which are announced and displayed by the Philips Medication Dispenser 1 Messages that accompany dispensed medication cups eg Take meds with food 2 Reminder messages that occur between medication doses e g Time for your insulin and Check blood pressure Philips Lifeline Medication Dispenser Meisten Libido di SF Fax the completed Subscriber Activation Form MEM and Services Agreement to Philips at least one day before the dispenser installation If you T have any questions about the form or need E to make any changes please call the Support Center AMIPH AMIPH AMP AMIPH AMPM Monday Sunday Yes No Monday ENO please explain WNO please PHILIPS oe de Mele Installation 31 Setup 1 Select a location The Philips Medication Dispenser should be located 32 Near a phone Jack and an electrical wall outlet that is not controlled by a wall switch In an area of the home where you spend much of your time On a hard flat surface Away from sources of noise television radio air conditioner etc
24. et information about the missed dose Press the Run key to resume normal operation Refer to instructions on page 33 to set the current date and time Make sure the telephone cord is plugged in no phone is off the hook and the mailbox is cleared Turn off the dispenser remove the jammed cup or lid and restart the dispenser Turn off the dispenser make sure the power cord is plugged in and restart the dispenser Turn off the dispenser make sure the telephone cord is plugged in and restart the dispenser For assistance call the Support Center at 1 888 632 3261 Regulatory Compliance FCC and Canadian ACTA Regulations Your Philips Medication Dispenser has been registered with the U S Federal Communications Commission FCC and the Canadian Administration Council for Terminal Attachments ACTA in accordance with Part 15 and Part 68 Reguirements for the United States Notice The FCC reguires that you connect your Philips Medication Dispenser to the nationwide telephone network through a modular telephone jack USOC RJ11C R J11W or RJ14 This dispenser may not be used with coin telephone lines or party lines Contact the state public utility commission public service commission or corporation commission for more information Notif cation for the Telephone Company Upon reguest of your local telephone company you are reguired to provide them with the following information 1 The Line to whic
25. f medication remaining in the dispenser or the battery status Early Dose Press Early Dose to take medicine out of the dispenser ahead of schedule Schedule Press Schedule to start the automatic scheduling procedure OK Press OK to accept or to enter a current selection Arrow keys Use the arrow keys to select options as presented on the display The selected option will blink Introduction 5 At a Glance Speaker Medication Dispensing Area Door Key Display Indicator Light Button 6 For assistance call the Support Center at 1 888 632 3261 Cylinder Keypad Rechargeable Missed Battery Dose Bin Warning Always keep the door closed and locked and store the key in a safe place Introduction Freguently Asked Ouestions Will the Philips Medication Dispenser work during a power outage Yes The dispenser has a rechargeable battery that will provide up to 18 hours of backup power during a power outage If the power has been out for 10 hours and there is an emergency situation such as a hurricane or snowstorm where the power may not be restored for hours or days please call the Support Center for assistance NOTE If you have a phone system that does not operate during a power outage the dispenser s automatic monitoring service will be disabled Will the dispenser work if the patient doesn t have a landline phone Yes The dispenser will work without a telephone line connection but
26. f the Telephone Company If this dispenser causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be reguired But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the Government of Canada if you believe it is necessary The telephone company may make changes in its facilities eguipment operations or procedures that could affect the operation of the dispenser If this happens the telephone company will provide advance notice in order for you to make necessary modif cations to maintain uninterrupted service Interference Information RSS 210 of Industry Canada Your Philips Medication Dispenser complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this dispenser may not cause harmful interference and 2 this dispenser must accept any interference received including interference that may cause undesired operation NOTE Your Philips Medication Dispenser has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This dispenser generates uses and can radiate radio frequency energy and if not installed and used in accordance with
27. h you will connect your dispenser that is your phone number and 2 The Philips Medication Dispenser s FCC Ringer Eguivalence Number REN That number is on the bottom of your dispenser The REN is used to determine how many devices may be connected to a telephone line Regulatory Compliance 49 Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed f ve 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identif er that has the format US AAAEQ TXIXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 Repair Information lf trouble is experienced with this dispenser please contact the Support Center for repair or warranty information If the dispenser is causing harm to the telephone network the telephone company may reguest that you disconnect the dispenser until the problem is resolved Caution Changes or modif cations not expressly approved by the party responsible for compliance could void the user s authority to operate the dispenser Rights of the Telephone Company If this dispenser causes harm to the telephone network the telephone company will notify you in advance that temporar
28. hang up the phone 1 Turn the key clockwise to open the door and expose the keypad 2 Press the Schedule key The display will show Medication Scheduling Support Center will be blinking Support Center Buit 3 Press the OK key The display will show WAR vins Sarees Direct Dial will be blinking Direct Disl Prefix 4 lf a dialing prefix is required that is you need to dial a number to access an outside line then use the right or left arrow key to select Prefix Then use the up or down arrow key to select the desired digit Installation 35 5 Press the OK key to continue You will hear a dial tone followed by dialing tones and then a modem tone just like a fax machine The display will show Calling Support Center Flesse Wait If this is the first time that the dispenser is being programmed the display will show for approximately three seconds You Will How Have to Load Check Neds in Unit Then the display will show Unit Empty Ready to Load m7 1 System i 12 080P NOTE This is an example The correct date and time should be displayed If they are not please call the Support Center for assistance Congratulations The setup and scheduling is complete Medications should now be prepared and loaded into the Philips Medication Dispenser Please refer to page 9 for further instructions Frequently Asked Questions Will the dispenser work with voic
29. hat interference will not occur in a particular installation If this dispenser does cause harmful interference to radio or television reception which can be determined by turning the dispenser off and on the user is encouraged to try to correct the interference by one or more of the following measures Move the Philips Medication Dispenser away from your radio or television Plug the Philips Medication Dispenser into a different power outlet than your radio or television ACTA Administration Council for Terminal Attachments Information This dispenser complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this dispenser is a label that contains among other information a product identifier in the format USAAAEO FFFTXXXX If requested this number must be provided to the telephone company A plug and jack used to connect this dispenser to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular Jack that is also compliant See installation instructions for details If your home has specially wired alarm equipment connected to the telephone line ensure that the installation of the Philips Medication Dispenser does not disable your alarm equipment If you have questions about what will disable
30. he recommended action Daily Check In Once a day the Philips Medication Dispenser will automatically call the Support Center to download information about the system status The following information is downloaded each day Number of missed doses Days of medication remaining Number of early doses System errors e g jammed cups interruption in electrical power etc Online Monitoring Report The information downloaded during the daily check in is compiled and presented in the online Philips Medication Dispenser Monitoring Report This report is available online 24 hours a day To access the Monitoring Report please contact the Support Center A Support Specialist will provide logon information and instructions Support Center Dispensing Unit Communications Report M M M M SSS C oe Patient Phone w S s Y C aon E 12345 ou sm SC Date Ti DU Date Ti Ti ction T AC Bat Calin No Num Num Num Net Cups Days diis RE SAP OI WP On Cond Retys SC Valid Mis Early Day In Meds Off Calls Disp Dip Disp Early Hold Lef 4 25 2001 12 58 00 AM Normal Check in 4 24 2001 12 58 00 AM Normal Check in 4 23 2001 12 58 00 AM Normal Check in 4 22 2001 12 58 00 AM Normal Check in 4 21 2001 12 58 00 AM Normal Check in 4 20 2001 12 58 00 AM Normal Check in 1 2 19996 32 00PM Full Load Request 1 2 1999 1 01 00 AM oe ot 4 14 2001 12 58 00 AM Normal Check in 4 13 2001 12 58 00 AM Normal Check in 4 12 2001 3 01 00 PM Normal Check in
31. l have to disable the block or allow access to the Support Center s toll free number If have voicemail service will the dispenser be able to perform its daily check in You will need to clear all voice messages daily to enable the daily check in Monitoring and Response 23 2A For assistance call the Support Center at 1 888 632 3261 Additional Features Status If there has been a missed dose pressing the Status key will provide information about the missed dose s Otherwise pressing the Status key will provide information about the amount of medication remaining in the dispenser and the battery status Missed Dose Press the Status key The display will show Missed Dose Cups OK will be blinking Heu When Done Additional Features 25 Press the OK key The display will show Date and time of Number of missed doses f rst missed dose To get information about the other missed doses press the up or down arrow key The number will change and the corresponding date and time of the missed dose will be displayed Press the Run key to resume normal operation once you are done reviewing the missed doses Days of Medication Remaining Battery Status If there has NOT been a missed dose pressing the Status key will provide information about the amount of medication remaining in the dispenser and the battery status If the battery status is below 80 please contact the Suppor
32. nstrate the functions and features of the Philips Medication Dispenser You will be instructed to load three medication cups Do not fill the cups with medication The cups will then be dispensed one every 4 8 minutes 1 To start the demonstration program press the Help key The display will show Functions Unload will be blinking SH Buit Unit Empty Ready t Load OP Aaa System 4 Press the Load key You will hear and see the cylinders being rotated and the display will show Hedicine Cups in Motion Plesse Wait 5 t can take up to two minutes for the dispenser to correctly position the cylinders Once complete Cups must be loaded upside down and Please load 3 medicine cups will be announced and the display will show Sun 077 01 T When Done OK will be blinking 6 Load 3 cups into the cylinder Do not fill the cups with medication but make sure that they are upside down and the lids are secure 28 For assistance call the Support Center at 1 888 632 3261 7 Press the OK key to continue The display will show Continue Loading Neds UH inue Baad Continue will be blinking 8 Press the right or left arrow key until Quit is blinking and then press the OK key The Philips Medication Dispenser display will provide information about the next scheduled dose as below Hext Dose GU Hr mg HH mU S OK 12 60 9 After 4 8 minutes the dispenser will
33. ny you are reguired to provide them with the following information 1 The Line to which you will connect your Philips Medication Dispenser that is your phone number and 2 The Philips Medication Dispenser s FCC Ringer Eguivalence Number REN That number is on the bottom of your dispenser The REN is used to determine how many devices may be connected to a telephone line Excessive RENS on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed f ve 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identif er that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 Repair Information If trouble is experienced with this dispenser please contact the Support Center for repair or warranty information If the dispenser is causing harm to the telephone network the telephone company may reguest that you disconnect the dispenser until the problem is resolved Caution Changes or modif cations not expressly approved by the party responsible for compliance could void the user s authority to operate the dispenser a For assistance call the Support Center at 1 888 632 3261 Rights o
34. ough Philips Make sure the cups and lids are not stuck together Do not overload cups Make sure the lids can be attached securely after loading Be careful to avoid crushing or folding the cups when applying the lids Make sure lids are secure Place the loading tray on a table or countertop With a pencil mark the time for each dose along the left side of the tray There can be up to 6 different dose times For assistance call the Support Center at 1 888 632 3261 2 Place empty cups into the loading tray at the corresponding dosage times for each day of the week If there are fewer than 6 doses a day there will be holes left open 3 If this is the first time the dispenser is being loaded remove the cups that correspond with doses already taken that day These will not be loaded into the dispenser 4 Load medication into the cups When you are done each cup should contain the correct combination of medication to be taken at a particular time Preparing and Loading Medication 11 Helpful Hint Use a permanent marker to write the day and time for each dose on the lid of the cup This is helpful if cups are unloaded to make medication changes or if you dispense doses early The medication cups can now be loaded into the dispenser After a weeks worth of medication has been loaded repeat the process above to prepare medication cups for the remaining days or weeks Loading Medication Accuracy in loading
35. ponse after 90 minutes the Philips Medication Dispenser will consider the dose missed The medication cup will be dispensed to the missed dose storage bin the voice messages will stop and System OK will start blinking on the display Hr 81 Min System OK will blink if there is a OK missed dose that is not acknowledged The medication cup will be sent to the missed dose storage bin NOTE The Philips Medication Dispenser will stop operating if four doses are missed and the missed dose status is not cleared Please see page 25 for instructions on removing missed dose cups and clearing the missed dose status Early Dose The Early Dose feature is useful when the patient will be away for a short period of time With Early Dose medication cups are dispensed ahead of schedule The patient can take the medication cups with him or her so medications will not be missed Dispensing Medication LES Press the Early Dose key The display will show or Early Dose Yes will be blinking Cancel Press OK The display will show Fetching Neds Scheduled For i2 80m0P Wed mamas The time and date displayed should correspond with the next scheduled dose It can take up to two minutes for the dispenser to correctly position the cylinders Once complete the medication cup will be dispensed Helpful Hint Use a permanent marker to write the dose times on the lids and then place the medication cups in a small
36. prepare to dispense the first of the three doses Time for your medication press button to dispense will be announced The red light will start flashing and the display will show i Y our Hedicztion Button i2z 080FP 10 Press the red button on the front of the dispenser to dispense the medication cup If the button is not pressed within 3 4 minutes a loud beep will accompany the voice message This is the same beep that is heard during normal operation if the patient does not dispense the medication within 45 minutes The Philips Medication Dispenser will dispense the remaining doses in intervals of 4 8 minutes Additional Features 29 Freguently Asked Ouestions Can the time and volume be changed lf the dispenser is connected to a phone line contact the Support Center to change the time or volume If the dispenser is NOT connected to a phone line please refer to the instructions on page 39 to adjust the time and or volume What happens to the time during Daylight Saving Time If the Philips Medication Dispenser is connected to a phone line the Support Center will automatically adjust the time when the clocks change If the dispenser is NOT connected to a phone line please refer to the instructions on page 39 to adjust the time 30 For assistance call the Support Center at 1 888 632 3261 Installation Subscriber Activation The Philips Medication Dispenser Subscriber Activation Form and Services Agre
37. quently Asked Questions What if accidentally select Continue when meant to quit loading the medication Simply press the Run key The dispenser will exit the loading process and resume normal operation What if can t fit all the pills need into the medication cup Please contact the Support Center for assistance 14 For assistance call the Support Center at 1 888 632 3261 Dispensing Medication Medication and Reminder Messages The Philips Medication Dispenser is capable of delivering up to 6 doses per day It is Important to note that a dose can be either a cup of medication or a reminder message Please refer to the example below NOTE A message that accompanies a dispensed medication cup is not considered a separate dose The dispenser treats reminder messages the same way it treats medication dispenses The reminder message will be announced the red light will blink and the patient will need to press the red button to acknowledge the message Example Time Dose Message Dispenses Cup 9 am 1 Time for your insulin 10 am 2 Time for your medication V 12 pm 3 Time for your medication i 3 pm d Check blood pressure 6 pm 5 Time for your medication vi 9 pm 6 Time for your medication V Dispensing Medication 15 Normal Operation During normal operation the Philips Medication Dispenser will provide information about the next scheduled dose The next dose can be either a
38. rolled by a wall switch because someone could accidentally switch off the power To reduce the risk of electrical shock or fire do not place the dispenser in or near water or other liquids Do not spray cleaners directly onto the dispenser because moisture could get inside and cause damage The dispenser has a rechargeable battery You should occasionally check the battery s status please refer to the instructions on page 25 If the battery status is below 80 please contact the Support Center for assistance For assistance call the Support Center at 1 888 632 3261 Introduction Welcome Thank you for selecting the Philips Medication Dispenser The Philips Medication Dispenser can help simplify taking medication properly Taking medications at the right times and in the correct amounts is critical for health wellness and safety It takes organization and sticking to a schedule But the more medications prescribed the greater the challenge And in some situations managing it all can get so overwhelming for the patient and the caregiver that it threatens the independence of both But you ve found an answer The dispenser can help make taking medication properly as simple as pushing a button Peace of mind and independence for caregivers and patients The caregiver still has an important role to play but the dispenser reduces the need for intrusive and time consuming daily visits and reminder phone calls Whe
39. s OK You will then have to repeat the above process for the other days of the week 12 The display will then show Off will be blinking 13 Press the OK key to continue For further information about the PRN operation please contact the Support Center The display will show Unit Empty Ready to Load a Od Su OR 12 80P The next step is preparing and loading medication Please refer to page 9 Special Installations 41 42 For assistance call the Support Center at 1 888 632 3261 Maintenance Ordering Supplies To order additional supplies including medication cups and lids please contact the Support Center at 1 888 632 3261 Cleaning Keep the Philips Medication Dispenser free of dust by occasionally wiping it with a soft cotton cloth If additional cleaning is required you should first turn off the power and disconnect the cords from the wall This will prevent false button presses and possible damage to the dispenser Slightly dampen a soft cloth with a mild all purpose cleaner and gently wipe surfaces clean Do not use detergent or abrasive cleaners Do not spray cleaners directly onto the dispenser because moisture could get inside and cause damage Returns To return or exchange the Philips Medication Dispenser please contact the Support Center at 1 888 632 3261 Dispenser Service For information on obtaining service or repairs please contact the Support Center at 1 888 6
40. t Center for assistance Press the Status key The display will show This status display will remain on the screen for 5 seconds After 5 seconds the Philips Medication Dispenser will automatically resume normal operation 26 For assistance call the Support Center at 1 888 632 3261 Adjusting Settings The following settings can be adjusted to suit individual needs Time Volume Brightness of the display LCD Time If the dispenser is connected to a phone line call the Support Center to adjust the date and time of the dispenser If the dispenser is NOT connected to a phone line refer to the instructions on page 39 to set the date and time Volume lf the dispenser is connected to a phone line call the Support Center to adjust the volume of the dispenser If the dispenser is NOT connected to a phone line refer to the instructions on page 39 to adjust the volume Brightness LCD Press the Setup key The display will show Setup Options Time LCD Volume Quit Press the right or left arrow key until LCD is blinking and then press the OK key The display will show Contrast Adjustment HpeDn indiust DHErBuit Press the up or down arrow key to increase or decrease the brightness When you are done press the OK key Use the right or left arrow key to select Quit and then press the OK key Additional Features 27 Demonstration Program The demonstration program allows you to demo
41. the dispenser is critical Double check each cup prior to loading and follow the loading instructions announced and displayed on the dispenser Always load a complete day s worth of medication EXCEPT when loading the dispenser for the f rst time When loading for the f rst time you will be instructed to load only the medications remaining for the day Load cups upside down in the order that they are to be taken In other words the 1st dose of the day is loaded f rst the 2nd dose is loaded second etc 1 Turn the key clockwise to open the door 2 Press the key You will hear and see the cylinders being rotated and the display will show Hedicine Cups im Motion Plesse Wait 3 It can take up to two minutes for the dispenser to correctly position the cylinders Once complete Please load x medicine cups will be announced NOTE If you do not have medication to load do not press the OK key Instead press the Run key to exit You will be asked to load the appropriate number of cups for the date displayed Remember if this is your f rst time loading you will be asked to load only the remaining medication for the f rst day 4 Cups Fri 08 20 2 key when done OK will be blinking Number of medication The day for which you cups to load are loading medication 12 For assistance call the Support Center at 1 888 632 3261 4 Load medication cups for the day date displayed on the dispenser Make
42. the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this dispenser does cause harmful interference to radio or television reception which can be determined by turning the dispenser off and on the user is encouraged to try to correct the interference by one or more of the following measures Move the Philips Medication Dispenser away from your radio or television Plug the Philips Medication Dispenser into a different power outlet than your radio or television ACTA Administration Council for Terminal Attachments Information This dispenser complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this dispenser is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company A plug and jack used to connect this dispenser to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular Jack that is also compliant See installation instructions for details Regulatory Compliance 53 If your home has specially wired alarm equipment connected to the telephone line ensure that th
43. ther the caregiver is family a friend or a healthcare provider the Philips Medication Dispenser makes it possible for them to prepare and set up medication a week or more in advance The dispenser takes it from there with audible voice prompts that cue the patient when it s time to push the button and take the scheduled medication Further simplifying the role of the caregiver the system is remotely monitored via phone line If the patient misses a dose or there is a problem with the system the dispenser automatically places an alert call to the caregiver And with the online reporting feature the caregiver can also check in anytime to make sure that everything is going well Introduction 1 Easy installation and total support Typically a professional installer will set up the Philips Medication Dispenser He she will select an appropriate location in the home and program the medication schedule The caregiver should be there so the installer can answer questions and provide helpful advice If you are installing the dispenser yourself please refer to the instructions starting on page 31 We ve designed this User s Manual to make it easy to understand the Philips Medication Dispenser But if you have any questions please don t hesitate to call The Support Center is available 24 7 to provide assistance They ll help make sure that the dispenser is programmed and functioning correctly After installation if needed they will help set up
44. this will disable the monitoring service and outbound caregiver alert calls Can two people in the same home use the dispenser No Because medications are so important each person in the home should have his or her own Philips Medication Dispenser to avoid errors with medications What if medications change Please refer to page 19 for instructions on changing medications Caregivers may also call the Support Center for assistance at 1 888 632 3261 Where do find the serial number of the dispenser The serial number is printed on the label adhered to the side of the dispenser inside the door You can also view the serial number by pressing the Help key and selecting S N Can the Support Center turn on the dispenser No The dispenser can only be turned on using the power switch located on the back of the dispenser Can the Support Center unlock and open the door of the dispenser No You must use the supplied key to unlock and open the door of the dispenser For assistance call the Support Center at 1 888 632 3261 Preparing and Loading Medication Determine How Many Days of Medication to Load Before you get started Gather all medications and have the medication and reminder schedule in front of you Talk to the patient s doctor or pharmacist about getting all medication refills on the same 30 day cycle If possible get prescriptions refilled at the same pharmacy Most caregivers choose to load 7 10 days
45. to the On position Power switch The Philips Medication Dispenser will conduct a self test The display will show After a few seconds the red LED will light up and System OK ready for setup will be announced and displayed 7 Call the Support Center Helpful Hint Use a cell phone to call the Support Center This allows you to remain on the line with the Support Specialist through the entire installation e Call the Support Center at 1 888 632 3261 Tell the Support Specialist that you are ready to activate the service You will need to provide the patient s name and the serial number of the Philips Medication Dispenser The serial number is listed on the bottom of the label inside the door Serial number 34 For assistance call the Support Center at 1 888 632 3261 This is a good time to review and verify the information that was submitted on the Subscriber Activation Form Inform the Support Specialist if there have been any changes to medication dosage times or messages Feel free to ask the Support Specialist any guestions you may have Scheduling The next step is scheduling The information provided on the Subscriber Activation Form medication times and messages will be downloaded into the Philips Medication Dispenser This is done automatically over the telephone line connection If you have called from a cell phone you may remain on the line with the Support Specialist Otherwise you will be asked to
46. y discontinuance of service may be reguired But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to f le a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities eguipment operations or procedures that could affect the operation of the dispenser If this happens the telephone company will provide advance notice in order for you to make necessary modif cations to maintain uninterrupted service Interference Information FCC Rules Part 15 Your Philips Medication Dispenser complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this dispenser may not cause harmful interference and 2 this dispenser must accept any interference received including interference that may cause undesired operation NOTE Your Philips Medication Dispenser has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This dispenser generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications 50 For assistance call the Support Center at 1 888 632 3261 However there is no guarantee t

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