Halls of Residence Guide
Contents
1. GENI wd forma the as est Department of Student Facilities Housing Department Home Vermeylen stalhof 6 9000 Gent Welcome in a hall of residence of Ghent University The Housing Department would like to introduce to you its brochure Guide to living 1n the Halls of Residence This brochure describes the various aspects of living in a dormitory and should provide an answer to many questions If you can not find an answer in our leaflet do not hesitate to contact the Housing Department or check out our website for the latest update www ugent be en facilities housing Enjoy your stay Best regards The Housing Department Getting around in the halls of residence Housing Department UGent 1 LIVING IN A HALL OF RESIDENCE WHAT TO EXPECT c eeee esee eee e eee nee eese eese eessses esee esnos O TAGS HS TDG AM NS INE aac tiered oco edu o n eae sits Imam eoa o pi E nen mu is vun im MED ME LM oe Nd oppi NM S OIM a REM UE 3 Emercency amp Prevention OffIGQGu simus atre vesbesont ennai ENEA ENNE ENN N EA DEP Ups 4 SIE E VM A E A N dees ai cae A A EAA N M 4 Stade nt Advisory Cenite sisaireiieiriitnoni neki inene EENEN NELE AEE AEN NEE QUE d 5 SnO 0 ein ENEA EEN T EET 5 EE AE MENTO TE E E DE 6 Pur itite v PaA esine AEE SE EE 6 Microwave ovens and electric SIOVES ssc ainscetissnnoonccinlaoganneanrobancnadibedeaiaieniehinanbecdsaorenehadieaconianieioniGnuninerosiannaconinindacneatee 6 o T ase2. Getting around in the halls of residence Housing Department UGent S Bicycles amp motorbikes T In and around the halls of residence bicycle racks are provided to park your bicycle Home Boudewijn and home Vermeylen also dispose of a closed bicycle shed If you want to reserve a place for your bicycle in that shed contact the home manager home Boudewijn or the reception desk home Vermeylen You will have to pay a deposit of 12 50 euros for the use of the key The full responsibility for these vehicles lies with the owners Bicycles that are outside of the bicycle racks will be removed at regular times Bicycles are NOT allowed in the dormitories Every student can also make use of the bicycle repair service in Sint Hubertusstraat or Kattenberg You can work on your bike yourself with the available tools and materials and you can buy new spare parts at very advantageous prices There is always someone present who can help you or give advice Check out www ugent be en facilities bike for more information Do you wish to rent a bicycle Check out www studentenmobiliteit be Renting a bicycle Car park In home Heymans there are 16 underground car spaces available for residents of home Heymans home Fabiola and home Vermeylen The rent of such a space is 55 euros per month Do you wish to reserve a parking place Contact the reception desk at home Vermeylen The car parks in front of home Boudewijn and home Bertha c
3. The f e OW iy magnetism goes through the fabric Furniture amp painting You are renting a furnished room The furniture has to stay in the room and that it is absolutely forbidden to put it in the corridors You are not allowed to paint your room Paint jobs are applied for by the home manager and are carried out by professional painters Each year a number of rooms are freshened up and repainted Microwave ovens amp electric rJ hot plates In the communal kitchens microwave ovens and electric hot plates are available We recommend following the user manual in order to lengthen the useful life span of these appliances Never put food on the cooking rings always use a pot or frying pan Clean the cooking rings after use Always use a lid when heating food Never put iron aluminium paper or cardboard in the microwave oven Never switch on the microwave without putting food in it O00 0 0 Getting around in the halls of residence Housing Department UGent o Clean the microwave oven after use o Always report defects to the home manager Think of your fellow residents It is more pleasant to cook in a clean kept kitchen Repairs If you have a malfunction in your room or you notice a defect in the communal areas report it immediately on line via https herstelformulier ugent be These reports are sent to the mailbox of the home manager who will deal with your request as soon as po
4. Pietersplein 7 9000 Gent 09 264 70 20 www ugent be en facilities support overview htm Other Would you like to go completely wild once in a while Are you keen on sports Check out www ugent be en facilities sport Do you wish to have a good meal Then our restaurants are the place to be Check out www ugent be en facilities food Getting around in the halls of residence Housing Department UGent B INFRASTRUCTURE AND ACCESSORIES Ld On arrival every student will receive a key to his or her room upon payment of a deposit In some halls of residence the residents will also receive a key to their letterbox Keys amp badges Students should under no circumstances have their keys copied In case of loss of the key you can contact the emergency and prevention office 1n home Vermeylen outside office hours During office hours you can obtain a reserve key from the reception desk in home Vermeylen upon payment of a deposit of 25 euros In order to be able to enter the hall of residence after opening hours you will also receive a badge upon payment of a deposit These are magnetic and should be held before the badge reader in order to open the door Contact the emergency and prevention office see emergency amp prevention office for the replacement of a faulty lost or stolen badge against payment Did you know that you don t have to take your badge out of your wallet or handbag in order to open the door
5. a cardboard box is used for this purpose Fold up cardboard boxes o Glass throw empty bottles and glass jars in the orange container Throw the lid in the blue refuse bag o Needles Needles do not belong in the yellow refuse bag but in a special needle box Ask the home manager for a needle box in case you need one o Batteries Batteries do not belong in the yellow refuse bag In the kitchen you ll find a blue box for this kind of waste Beware Wrongly sorted garbage will not be collected Did you know that sorted garbage is a resource that can be used again for the manufacturing of textiles bicycles recycled paper In this way a new bicycle can be made e g from 670 aluminium cans o Bulky waste Everything that is too large to be put in a normal bag For home Fabiola home Vermeylen and home Heymans this can be deposited in the container Getting around in the halls of residence Housing Department UGent on the inner courtyard of home Vermeylen In home Bertha a large grey box is available next to the waste container In home Astrid there is an area next to the waste containers in the cellar In home Boudewijn this kind of refuse can be deposited at the entrance in the back of the hall of residence next to the containers o Electrical appliances faulty refrigerators used computers television sets microwave Ovens The resident must take the broken appliance to the container For home Fabiola V
6. contact them in case of urgent technical malfunctions noise pollution and other nuisance During office hours the contact person 1s the home manager Home Vermeylen Stalhof 6 9000 Gent 09 264 71 25 for non urgent help 09 264 88 88 for emergencies Permanentie UGent be Social Service The Social Service can be contacted in case of financial problems grant applications and questions on your status as a student The Student Job Service is located in the same building Getting around in the halls of residence Housing Department UGent Sint Pietersnieuwstraat 47 9000 Gent 09 264 70 72 09 264 70 78 Socialedienst UGent be www ugent be en facilities support Student Advisory Centre If you are looking for information advice or guidance with respect to the various aspects of your study career such as choice of training study amp student counselling continuation of Studies career and work Sint Pietersplein 7 9000 Gent 09 264 70 00 acs UGent be www ugent be en teaching studysupport studycareerservice htm Student Doctor The student doctor is appointed by the university to treat students at the reimbursement rate Appointments can be made during office hours at the information desk of the Student Advice Centre or through telephone number 09 264 70 00 Outside office hours you can always make an appointment using the telephone number 09 264 70 20 For the open consultations see the website Sint
7. pos E T E N E E E ec es ne ase tis see adie sewed anes 7 ESSET T 7 rir uris ME M 7 Annonce MEM RR ranea EEE EREET EEE EEEE 8 BOS Whe A eA MN A See OO TM 8 SUC COTON I T TE DT S EM mE TH UN 8 Bicycles e MOOT AS syriensis ernen erae E E E EEE E RE ivohaitcosnanaaes 9 Ro agr CE a E EE E aie E E E 9 CD S RTI E E E E E E E E S 9 2 LIVING IN A HALL OF RESIDENCE YOUR CONTRIBUTION eeeeesseseeessooeeccsooecesoooesessooeeeesoseeeese LO A GOOD AGREEMENTS MAKE GOOD FRIENDS eeececscssseccccccccsecccccccssecceccccssececcccossseceecccsssseceeccssseee LO PP CS eric mM C H 10 C Ur Vy Pe OS E ATAT A EAE Ta bec SELON RR IDCM DU E E E INN ORE A IRE STRE DOS 10 STO E P DC NN 10 YN d NN IE OO A o mm 10 CE ERE SI mm PDT 11 POUS TOREN A Oe E TT E TR 11 ANOS O OO RET E E E siasaaheetentacssanuets 12 TAA REI TE E 12 eS OIC enero GOD STOLE secre neran eaa ie a sted FU e EEEE EEEE E DOUG US RN GNE 13 Eoy ronmental counties E E EEE NEE PAETE E 14 Home Cowie i eene E a E pete etrenaeecicnaneedectometdet 15 Foden WERL SETTE E E 16 Conflhiets among residents NETTE OT T m T mcm 16 Floor TESDDHSIDICS a aonedissonusimomtertesmee EEEE Unmbomee Gi aes c tempe bem Ortes EEEE Ooa 16 DUIE BS HIDS scree art tM ME bM tc Sk ne oM EMEN et ee eee etam rcu O 17 Prevention students EET TT T TT D DO DN aa a aaa ia 17 Getting around in the halls of residence Housing De
8. Gent network e g in a computer room or on the computer of your neighbour via https password UGent be Once you have created this password you can start working Go to http helpdesk ugent be en for information on the configuration of your computer Problems with your internet connection E mail helpdesk dict UGent be Tel 09 264 47 47 http helpdesk ugent be en Good to know is that the home council can help you with creating an internet connection Announcements The Housing Department will regularly post announcements in specially designated places If you are a resident it is important to read the messages and to follow any instructions The subjects of these announcements can be planned renovations a check up of pest control an energy audit round a reminder of certain internal rules and regulations D LIVING ENVIRONMENT Recreational facilities Residents can make use of the communal recreational facilities Depending on the dormitory there is a television set table tennis a billiard table a table football darts a library with comic books etc available Study room Home Vermeylen home Fabiola and home Astrid solarium have a study room In home Boudewijn students can study in the bar and in the scullery a small room adjoining a kitchen on the 4 and 11 floor In home Bertha the recreation room can be used for this purpose In the study room absolute silence has to be respected
9. ame space In order to prevent the fire alarm from going off needlessly we ask you not to dry your clothes in the room but to use the tumble drier If you have lost a coin because of a faulty washing machine or tumble drier contact the company responsible Automaten DEBODT Tel 0495 643 624 michel debodt skynet be Getting around in the halls of residence Housing Department UGent Other laundrettes 1n the neighbourhood Van den heede Overpoortstraat 20 9000 Gent open every day until 8 45 p m Netezon Zwijnaardse Steenweg 157 9000 Gent open every day from 6 a m till 9 p m Primus Wash Zwijnaardse Steenweg 54 9000 Gent open every day from 6 a m till 10 p m Lavomatic Sint Lievenspoortstraat 212 9000 Gent open every day from 7 a m to 9 p m Ipso Selfwash Centre Lange Violettenstraat 164 9000 Gent open every day from 6 a m till 10 p m Superwash Corneel Heymanslaan close to the parking lot of Dreambaby Aldi open 24 24 The annual energy invoice of the halls of residence is an important factor in the determing of the rental price Even though the energy performance of some halls of residence can still be improved considerably the annual energy audits prove that the behaviour of the residents is also a large factor in the total energy cost Within the framework of these audits your room is checked once a year If it turns out that you are not following the rules your room will be checked a
10. an be used free of charge Getting around in the halls of residence Housing Department UGent 2 LIVING IN A HALL OF RESIDENCE YOUR CONTRIBUTION A GOOD AGREEMENTS MAKE GOOD FRIENDS Peace and quiet In order to guarantee each resident a good night s rest silence has to be kept in the halls of residence from 11 p m onwards Disturbing noise after this hour will be considered as noise nuisance to which sanctions may apply Curfew periods R During curfew periods period around the exams the Housing Department guarantees that no maintenance or renovation work will be carried out During these periods an extra effort is asked from the residents to respect the silence Each curfew sperperiode is determined in function of the academic calendar and can be found on www ugent be huisvesting Smoking ban Smoking in university buildings is no longer allowed In the halls of residence smoking is only allowed in the privacy of your own room We count on your cooperation to observe this rule Did you know that the risk of heart suffering heart failure lung cancer asthma attacks and bronchitis increases with at least 1 3 after passive exposure to cigarette smoke In addition it is estimated that about 200 people die in Belgium annually as a result of passive smoking Stickers e You are not allowed to put posters stickers or announcements on your door Residents who refuse to observe this rule will not get ba
11. ck their deposit Getting around in the halls of residence Housing Department UGent B ENERGY amp HYGIENE Cleaning The communal areas such as kitchens sanitary areas corridors etc are maintained by Ghent University We ask the residents for extra attention to leave these communal areas in a tidy condition The costs as a result of extreme filthiness caused by not cleaning up vandalism or malicious intent will be recovered from those who are responsible Remarks with regard to cleaning can be passed on to the home manager In no way can instructions be given by residents to the cleaning personnel The cleaning of your room is your own responsibility A Rubbish bags are provided by the Housing Department The refuse in the university halls of residence is sorted as follows Household waste o Normal refuse throw everything that is not collected selectively in the yellow refuse bag food leftovers butter tubs yoghurt cups plastic bags o PMD plastic bottles metal packing cans aluminium plates cartons of milk fruit juice metal lids of glass bottles and jars and empty spraying cans of deodorant shaving cream whipping cream should be deposited in the blue refuse bag Compress cans plastic bottles and cartons In this way you will save a lot of space and therefore money o Paper paper and cardboard should be deposited in the blue or grey plastic box In some halls of residence
12. ermeylen and Heymans the appliances can be placed next to the container in the inner courtyard of home Vermeylen Electrical devices should not be deposited together with the bulky waste a broken appliance can also be returned when buying a new one Do not leave bulky waste or electrical appliances in the corridors kitchens Bring it to the appropriate area Do not le garbage linger in front of an the emergency exit or staircase Ventilation I t Your student room studio or flat is quite small It 1s therefore important to ventilate your room regularly Moisture originating from evaporation can start to accumulate and may lead to mould formation Especially after a long stay in an unventilated room e g after sleeping it is important to ventilate the room It is advisable to ventilate the room at least twice a day Turn down the thermostat and open the window Four minutes are enough to allow a large amount of fresh air to enter Close the window and turn up the thermostat again Qp bes Lnd we NN e Did you know that a shortage of ventilation may harm your health Especially people with asthma and or afflictions of the bronchial tubes may be sensitive to this Coughing headaches mucus formation tiredness and nausea are the possible symptoms Laundry Washing machines and tumble driers are available in home Astrid Boudewijn Bertha and Heymans Dispensing machines for coins can be found in the s
13. ery day from 8 a m till 12 a m and from 12 30 p m till 3 30 p m Getting around in the halls of residence Housing Department UGent For homes Astrid Bertha amp Boudewijn this is Dirk Mathys Dirk Mathys UGent be Tel 09 264 81 71 Office may change in function of the need Monday Boudewijn 8a m till noon Astrid 12 45 p m till 4 p m Tuesday Bertha 8 a m till 11 45 a m Boudewijn 12 30 p m till 4 p m Wednesday Boudewijn 8 a m till noon Astrid 12 45 p m till 4 p m Thursday Astrid 8 a m till noon Bertha 12 45 p m till 4 p m Friday Astrid 8 a m till 11 45 a m Boudewijn 12 30 p m till 4 p m Caretaker Do not confuse a caretaker with a home manager Caretakers live in or in the immediate vicinity of the hall of residence They make sure there is a permanent presence on weekdays from 6 p m till 7 30 a m during weekends bank holidays and festive days for 24 24 The tasks of the caretakers include among other things the opening and closing of the buildings assigned to him her making their rounds notifying the emergency and prevention office of any abnormal situation of buildings or installations There is no caretaker in homes Vermeylen and Astrid Emergency amp Prevention Office The standby Emergency amp Prevention Office PPD can be contacted them in case of emergencies incidents fire medical emergencies etc 24 7 Outside the office hours you can also
14. gain during the year Sensible energy consumption Repeated breaking of the guidelines may lead to sanctions The following rules need to be observed Heating o Adjust the radiator in an appropriate way o Don t leave your window open when the radiator is on o Turn off the heating or lower the radiator setting when you leave the room for a longer period of time o Make sure that there 1s an efficient distribution of heat keep the heating free of covers and do not put furniture in front of it Electricity o Always turn off the lights when you leave the room as the last person o Switch off electric plates after use The use of large old energy wasteful refrigerators is strongly discouraged o Don t leave electric chargers in the socket without a device connected to it Did you know that a computer keeps consuming electricity when it is connected to the electricity socket even when switched off Just feel the adapter of your lap top computer A multiple socket with a switch cuts off the electricity supply completely Did you know that a lap top computer consumes less electricity than a desk top computer Getting around in the halls of residence Housing Department UGent o Always compare the energy consumption when ordering and buying electrical appliances Information can be found on the energy label Always choose at least an A label appliance The most energy efficient appliances have an A or A label o Al
15. m Residents activities If you want to organise a party or a meal with your fellow residents in the communal kitchen or the recreation area you need to ask for permission from the home manager through e mail personally or by means of an application form to be obtained from the reception desk He will decide to grant permission or not The details of the approved residents activity then need to be reported to the emergency and prevention office You can also submit an application for an activity to the home council who will then pass it on to the relevant authorities Activities of the home council always take precedence over activities of the residents If you have questions concerning an activity that you want to organise do not hesitate to contact the home council or the home manager Conflicts among residents Sometimes conflicts arise with respect to minor disturbances noise nuisance not washing the dishes leaving rubbish messy rooms As adult people living together the objective is to consult with each other to agree with each other and wherever possible to find solutions yourselves If there is no way out or if there are other complaints do not hesitate to contact the home manager The home council too can mediate in certain possible problems Floor responsibles The home councils appoint people who are responsible for the corridor they live in They keep an eye on their floor and act as a contact person f
16. or the corridor residents and personnel of the Housing Department Possible problems can be ventilated through the person responsible for the corridor to the Housing Department In addition he or she will try to take care of social contacts in the corridor itself Getting around in the halls of residence Housing Department UGent D SECURITY Safety tips o Always make sure that you close and lock the door of your room even if you are away for Just a second or while you are asleep A thief only needs a few seconds to steal your wallet or your portable computer from a room with an open door o Never put a wedge between the door in order to allow friends or acquaintances to enter An open door can inspire a potential thief or criminal o Never allow unknown people to enter the building o Never relocate or remove a fire extinguisher They have to be available at all times Prevention students Prevention students assist the competent authorities in case of an emergency evacuation of the building For this purpose they are given a free training by the Internal Office for Prevention and Protection at work A number of times a year they take part in evacuation sessions In addition they are expected to act as an example with respect to safety They receive training in First Aid and have a First Aid kit at their disposal In case of fire injuries and other medical problems you can always contact them Their names can be found on
17. partment UGent 2o 1 LIVING IN A HALL OF RESIDENCE WHAT TO EXPECT A SERVICES Housing Department Administration and reception The Housing Department is an office of the Central Department of Student Facilities DSV Directie Studentenvoorzieningen The office draws up tenancy agreements deals with the allocation of living units for foreign students takes care of the management of the halls of residence and acts as a mediator in all kinds of problems You can find us in Home Vermeylen Stalhof 6 9000 Gent 09 264 71 00 Huisvesting UGent be www ugent be en facilities housing contact htm Opening hours o Administration Monday Friday from 8 a m till noon from 1 p m till 4 30 p m o Reception desk Monday Friday from 8 a m till noon from 1 p m till 8 p m Saturday amp Sunday from 10 a m till 8 p m All communication between the Housing Department and the students will be sent to the UGent email address and NOT to any other email address hotmail email Please make sure you check your UGent mailbox regularly Home managers The home manager is an employee of the Housing Department He is the link between the students and the Housing Department He will solve problems with respect to the infrastructure and can act as a mediator in case of conflicts For homes Fabiola Heymans amp Vermeylen this is Luc Van den berghe Luc Vandenberghe UGent be Tel 09 264 71 13 Office Home Vermeylen Ev
18. responsible for environmental issues in the home council Each hall of residence that performs well in terms of the environment is rewarded by Ecocampus and the Housing Department Getting around in the halls of residence Housing Department UGent C SOCIAL LIFE IN A HALL OF RESIDENCE Visitors Each resident 1s allowed to receive visitors in the room or the hall of residence at any time of the day The resident 1s however fully responsible for his or her visitors Visitors are subject to the provisions of the internal rules and regulations Home council Each hall of residence has its own home council Elections are held annually Every resident is automatically a member The home council has two duties Taking care of the student representation of the residents You can always address your remarks and questions to them Organizing student activities such as cantus evenings sing a longs film evenings and parties HOME ASTRIG All home councils are part of the Home Konvent HK This is the third largest student organisation in Gent More information on the operation the management and the activities of the home council can be found on the websites of the different home councils http www homeboudewijn be http fabiola ugent be http vermeylen ugent be http bertha ugent be http astrid ugent be http hkcentraal ugent be Getting around in the halls of residence Housing Department UGent
19. ssible and will pass it on to the relevant departments The malfunction or defect will be repaired within a reasonable period of time Do not forget to keep the description of the malfunction short and clear C COMMUNICATION amp ICT Telephone 53 People can call you from both inside and outside of Gent University and you can also make free calls within the University and the University Hospital UZ Gent You can be reached by telephone at the number 09 33 Check your telephone for the correct number Know that your telephone number is not linked to your room number To call within university you use the extension with four digits after 09 264 or five digits after 09 33 x E g the telephone number of the reception desk is 09 264 71 00 When you want to reach the reception desk of the Housing Department you dial 71 00 In case you want to call the University Hospital UZ you dial 232 followed by the last 4 digits of the phone number Internet E All living units have an internet connection If you want to link your computer to the internet you have to buy a network cable and install a VPN connection New students receive their account data for Minerva and UGent mail when registering Once you have these account data you need to create a VPN password on a computer that is Getting around in the halls of residence Housing Department UGent already connected to the U
20. the posters in the corridors When an evacuation takes place they can be recognized by their fluorescent jackets Please follow their orders 3 USEFUL TELEPHONE NUMBERS Emergency number 88 88 Stand by emergency office 09 264 71 25 Housing department 09 264 71 00 Social Service 09 264 70 72 09 264 70 78 Advisory centre 09 274 70 00 Student doctor 09 264 70 20 Getting around in the halls of residence Housing Department UGent 4 MAP Ck ND A Oe cs Mee OL UYSEPLEIN lt HELBEKE RAAT z 6 Home Boudewijn Harelbekestraat 70 7 Social Service St Pietersnieuwstraat 47 8 Student restaurant De Brug 9 Student restaurant Overpoort 10 Advisory Centre amp student doctor Getting around in the halls of residence Housing Department UGent mE
21. ways switch off an appliance e g a computer completely instead of putting it in stand by The small lights that indicate that an appliance is in stand by consume electricity day and night These hidden consumers cost a lot of energy and money OVer a year Did you know that the consumption of an appliance in stand by can account for up to 10 of the total electricity consumption Water o Don t take a shower for a longer time than necessary o Report leaking taps or toilets in time by means of the on line repair form o Don t waste water Did you know that the leaking tap can cost from 5 000 to 10 000 litres of water a year Environmental council With respect to the halls of residence an environmental council is active in which residents members of the home council collaborators of the Environmental Office collaborators of the Central Department of Buildings and Facility Management and collaborators of ecocampus are represented The environmental council takes care of o The detection of infrastructural shortcomings that influence the energy consumption in the hall of residence in a negative way o The sensitizing of residents with the aim of promoting environmentally friendly behaviour o Informing the residents of planned actions Are you concerned about the environment and do you want to represent your hall of residence in the environmental council If so contact the home council and candidate for the position of
Download Pdf Manuals
Related Search