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85-1002-0121_2_3_06_kontron_flexpac_manual_revc

1. 6 1 Handling the FlexPAC and It s Components 6 1 Safety SUMMAN e eos oo Dee da doe aa eho a Pb boats eb e do oS 6 2 Connectors and Cables o o e e ee 6 3 Flat Panel Display co 444 4 048444 044 He EAE w REG EEL Re Kee ees 6 3 Cleaning the FlexPAC sacs eta puce aad oo 6 4 Cleaning the Flat Panel Display o o o o e 6 4 Cleaning the Fan Filters sss i seino ea iea e oo e 6 5 Troubleshooting the FlexPAC 2 0 0 00 cee ee eee 6 7 Typical Startup Sequence 1 0 eaen a aaa ai ee 6 7 Installation Problems 44 4 c4 04 04 Gu ae ba Pa ee Be Ko aes 6 8 Conflicting Device Drivers 2 0 0 00 0 oo 6 9 General Hardware Problems 00 000 eee eee eee 6 10 BIOS Beep Codes and Messages 0000 eee eee eee 6 11 POST Test COdeS sae iis ihe ob e oe bbb eat beh beh end eee 6 12 POST Beep Codes gan a ha Sa a ERS ios PAS OSS OES 6 14 m Table of Contents Error Messages sels ee a ao be e baw bese ous 6 14 Warming Messages a s secs a wi sk facie aia ae oe Ste OS a cee a 6 15 Troubleshooting Guide sasra ma e g oea E ee 6 17 System Fails to Power Up swss samea smr ee 6 17 System Fails to Boot From the Hard Drive 6 18 Add In Card Fails to Work Properly 200000 6 18 Software Application Program is Not Working 6 19 CD ROM Fails to Work Properly o o o o o o o ooo ooo 6 20 Floppy Disk
2. eNever force a connector into a socket or plug eCheck the orientation of a connector before attaching it to the FlexPAC elf the connections do not join together easily contact Kontron technical support for assistance Flat Panel Display eUse care when handling and transporting the FlexPAC The flat panel display is glass and can crack or break if the unit is dropped eBe careful not to scratch or press hard with any object on the display surface By doing so you can easily damage the polarizers e Do not expose the display to direct sunlight e Avoid contact with water or liquids as it can cause a short and damage the display eTo protect your display against burn in from over extended periods of use try using a screen saver program Contact your local software dealer for information about screen saver programs 63 E 6 m Maintenance amp Troubleshooting Cleaning the FlexPAC Use the following procedure to clean the FlexPAC CAUTION Before cleaning the FlexPAC make sure the power is Off and the power cord is disconnected otherwise you may damage the unit or cause injury to yourself e Wipe dust and fingerprints off the outside casing using a cloth slightly moistened with water or a mild ammonia based cleaning solution e After cleaning the FlexPAC make sure the unit is completely dry before powering the system back On Cleaning the Flat Panel Display Use the following procedure to cle
3. Date mm dd yy Time hh mm ss Menu Help Auto Detect Auto Detect Auto Detect Auto Detect IDE Primary Master IDE Primary Slave IDE Secondary Master IDE Secondary Slave Change the day month year and century Drive A Drive B Video Halt On Base Memory Extended Memory Total Memory 1 44M 3 5 in None EGA VGA All Errors 640K Auto Detect Auto Detect The control keys for this menu are listed at the bottom of the menu If you need help in any option field you can press the lt F1 gt key It will display relevant information to help you with the selected option The memory display in the lower right hand side of the menu is read only It will adjust automatically according to when the memory changes Each item on this menu will be explained on the following pages 3 6 M 3 m Configuration Date The date format is lt day gt lt month gt lt date gt lt year gt To set the date highlight the Date option and use the PageUp PageDown or the keys to set the current date Day Sun to Sat Month 1 to 12 Date 1 to 31 Year 1994 to 2079 Time The time format is lt hour gt lt minute gt lt second gt The time is based on the 24 hour military time clock For example 1 p m is 13 00 00 To set the time highlight the Time option and use the PageUp PageDown keys or the keys to set the current time Hour 00 to 23 Minute 00 to 59 Secon
4. FlexPAC Portable Add In Computer Document Revision 1 0 G kontron always a Jump ahead About this Product The FlexPAC Portable Add In Computer is sold by Kontron America s Mobile Rugged Division formerly Dolch Computer Systems About This Manual This document provides information about the FlexPAC Portable Add In Computer No warranty of suitability purpose or fitness is implied While every attempt has been made to ensure that the information in this document is accurate the information contained within is supplied as is and can change without notice Trademarks FlexPAC is a trademark of Kontron America s Mobile Rugged Division All other product names are trademarks or registered trademarks of their respective holders Copyright Notice Copyright 2006 Kontron America Mobile Rugged Division All rights reserved No part of this manual may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical photocopying recording or otherwise without the written permission of Kontron America Mobile Rugged Division Standards Kontron America is certified to ISO 9001 2000 amp AS9100 2004 standards Technical Support If you are unable to obtain proper use of your FlexPAC contact Kontron America Mobile Rugged Division for technical support To ensure the most efficient technical support
5. PCI PIRQ A D Enabled 3 25 E 3 m Configuration PnP PCI Configuration This Setup screen contains the options for configuring the Personal Computer Interconnect PCI bus system The PCI system allows I O devices to operate at speeds almost the same as the CPU speed when the CPU is communicating with it s own special components All PCI bus systems on the computer use the INT thus all installed PCI cards must be set to this value WARNING This section describes some very technical information and it is strongly recommended that only experienced users make any changes to these default settings ROM PCI ISA BIOS PnP PCI CONFIGURATION SETUP AWARD SOFTWARE INC ITEM HELP PnP OS Install No Reset Configuration Data Disabled Menu Level Resources Controlled By Auto ESCD Default is Disabled IRQ Resources Press Enter Select Enabled to reset DMA Resources Press Enter Extended System Configuration Data PCI VGA Pallette Snoop Disabled ESCD when you exit Setup if you have installed a new add on and the system reconfiguration has caused such a serious conflict that the OS cannot boot 3 26 W 3 m Configuration Frequency Voltage Control This section shows the user how to configure the processor frequency Auto Detect PCI Clk Disabled ITEM HELP Spread Spectrum Disabled Auto Detect PCI Clk This field enables or disables the auto detection of the PCI Clock Spread Spectrum
6. This field sets the value of the spread spectrum The default setting is Disabled This field is for the CE testing use only 3 27 3 m Configuration PnP OS Install Enable the PnP OS Install option if it is supported by the installed operating system Reset Configuration Data This option allows you to determine whether to reset the configuration data or not Resources Controlled By The PnP BIOS can automatically configure all the boot and compatible devices with the use of a PnP operating system such as Windows 98 IRQ Resources This option determines the IRQ resources DMA Resources This option determines the DMA resources PCI VGA Palette Snoop Some non standard VGA display cards may not show the colors properly This option allows you to set whether or not MPEG ISA VESA VGA cards can work with PCI VGA When this option is enabled a PCI VGA can work with a MPEG ISA VESA VGA card When this option is disabled a PCI VGA can not work with a MPEG ISA VESA card 3 28 M 3 m Configuration Supervisor or User Password Setting You can set either the Supervisor or the User password or both Supervisor Password Sets a password that will be used to protect the system and the Setup utility User Password Sets a password that will be used exclusively on the system To Specify a Password Select the password option you want then press lt Enter gt The following message will appear at t
7. be prepared to operate your system while discussing the problem with a technical support representative Kontron America Mobile Rugged Division products can be serviced at any of our worldwide Certified Repair Centers Contact Kontron America Mobile Rugged Division technical support for the locations Technical support lines are available as follows You can contact technical support Monday through Friday 7 30 am to 5 00 pm Pacific Standard Time excluding holidays Kontron America Mobile Rugged Division Toll Free 1 800 995 7579 Telephone 1 510 661 2220 Fax 1 510 490 2360 E mail support kontronmrd com If you have technical questions or need assistance in identifying or solving a problem the technical support department can assist you with your problems and provide you with the technical information you require To ensure the most efficient technical support please be prepared to operate your system while discussing the problem with a technical support representative When you call technical support please have the following information ready Serial number of your system Model name of your system Type and version of your operating system Type and version of your software program Peripheral devices connected to your system V VW VV V V What messages if any are on the screen Customer Support The Kontron America Mobile Rugged Division customer service department will provide assistance
8. 7 Keyboard Retaining Hooks 2 each 8 Embedded Touchpad 9 Keyboard Adjustment Feet 2 each 10 Keyboard Mounting Tabs 2 each 1 10 E 1 m Getting Started Figure 1 6 Keyboard Cable Stowage Channel 11 Keyboard Cable 12 Modular Keyboard Jack 13 Keyboard Cable Stowage Channel 1 11 E 1 m Getting Started Keyboard The FlexPAC comes with a full size AT compatible 104 105 key keyboard with 12 function keys and dedicated cursor keys see Figure 1 7 An integrated touchpad is located below the keys with the left and right buttons placed below it The touchpad is pressure sensitive and works by the touch and movement of your fingertip Smoothly move your fingertip over the pad in the direction in which you want to move the cursor Refer to page 1 15 for helpful tips on use of the touchpad The adjustment feet on the bottom of the keyboard enable you to adjust the height and angle of the keyboard see Figure 1 5 Item 9 The keyboard can be tilted in conjunction with the system or it can be placed in a flat position in front of the system Touchpad k Left and Right Buttons Figure 1 7 FlexPAC Keyboard with Embedded Touchpad 1 12 E 1 m Getting Started Keyboard Keys Enter Moves the cursor to the start of a new line In most application programs it also executes a command Caps Lock When this key is engaged the letter keys produce upper case letters Shift When this key is pressed down along
9. Controller Failed The floppy controller failed to respond to the reset command Power down the system and check all of the appropriate connections If the floppy controller continues to fail it may need to be replaced Floppy Controller Failed The floppy controller failed to respond to the reset command Power down the system and check all of the appropriate connections If the floppy controller continues to fail it may need to be replaced Floppy Information Invalid Run SCU The drive parameters stored in the CMOS do no match with the floppy disk drive s parameters detected in the system Changes may be required in the CMOS Setup Hard Disk Controller Error The hard disk controller failed to respond to the reset command Possible solutions 1 Check the drive parameters 2 Power down the system and check all of the appropriate connections If the problem persists the hard disk controller or the hard disk may need to be replaced Hardware Info Does Not Match Video Card Run SCU The video adapter type specified in CMOS RAM doesn t match the installed hardware 6 15 E 6 m Maintenance amp Troubleshooting Keyboard Controller Failure The keyboard failed the self test command Check to see if the keyboard is correctly plugged in If the problem continues and you have access to another FlexPAC keyboard try an alternative Keyboard Failure The keyboard failed to respond to the RESET ID command Check
10. Function ACPI Suspend Type Power Management Video Off Method Video Off In Suspend Suspend Type Modem Use IRQ Suspend Mode HDD Power Down Soft Off By PWR BTTN CPU THRM Throttling Wake Up By PCI Card Power On By Ring Resume By Alarm Date of Month Alarm Time hh mm ss ATX Enabled S1 POS User Define V H Sync Blank Yes Stop Grant N A Disabled Disabled Instant Off 75 Disabled Disabled Disabled 0 0 ITEM HELP Menu Level Reload Global Timer Events Primary IDE 1 Primary IDE O Secondary IDE 0 Secondary IDE 1 FDD COM LPT Port PCI PIRQ A D For 2GHz FlexPAC Only For 3GHz FlexPAC Only ACPI Function Enabled Enabled Enabled Enabled Enabled Enabled This option activates the ACPI Advance Configuration and Power Interface support on the system card 3 22 3 m Configuration Power Supply Type for 3GHz FlexPAC Only This field sets the power supply type that is in your system By default the setting is set to ATX Power Management The Power Management option allows you to select the type or degree of power saving management modes There are four selections for power management three of which have fixed mode settings In order to enable the CPU overheat protection feature the Power Management option should not be set to disabled No Power Management Min Power Saving Minimum Power Management
11. Max Power Saving Maximum Power Management User Defined Each of the ranges are from 1 minute to 1 hour Except for HDD Power Down which ranges from 1 minute to 15 minutes Video Off Method The Video Off Method determines how the monitor is blanked There are three options to choose from V H SYNC Blank Will blank the screen and turn Off vertical and horizontal scanning Blank Screen Only writes blanks to the video buffer DPMS The BIOS controls the video display card if it supports the DPMS feature Video Off in Suspend This option activates the Video Off in Suspend mode Suspend Type This option determines the Suspend Type setting 3 23 3 m Configuration Modem Use IRQ This option names the interrupt request IRQ line assigned to the modem if any on your system Activity of the selected IRQ always awakens the system Suspend Mode When enabled and after the set time of system inactivity all devices except the CPU is shut Off HDD Power Down When enabled and after the set time of system inactivity the hard disk drive is powered down while all other devices remain active Soft Off by PWRBTN This field defines the power off mode when using an ATX power supply The Instant Off mode allows powering off immediately upon pressing the power button In the Delay 4 Sec mode the system powers off when the power button is press for more than four seconds or enters the suspen
12. Multimedia Drives CD ROM or Optional CD RW DVD or DVD CD RW Internal Display 14 1 inch XGA TFT 16MB Video RAM Video Memory M7 graphics controller 16MB Ext Display Supports Simultaneous External Display 640x480 800x600 and 1024x768 I O Ports 2 Serial Ports 16550 UART Compatible 1 Enhanced Parallel Port ECP EPP Compliant Two USB 2 0 Ports 1 10 100GHz BaseT Ethernet RJ45 Port Keyboard AT Compatible 104 105 Key w integrated Touch Style Mouse Pad Audio Intel AC97 ICH2 Controller Line in Line out and Microphone PCMCIA Card Bus Options 2 Type Il or One Type III Power Supply 300W 100 240VAC 50 60Hz FlexPAC 4 Slots Expansion Slot Options 3 PCI 8 1 Shared PCI ISA Dimensions WxHxD 15 78x10 18x6 72in 40 08x25 8x17 07cm Weight 18lbs 8 18kg FlexPAC 6 Slots Expansion Slot Options 5 PCI 8 1 Shared PCI ISA Dimensions WxHxD 16 00x11 00x9 75in 40 6x27 9x4 7cm Weight 23ibs 10 55kg 2 1 E 2 m System Description Driver for USB 2 0 Please use Microsoft Windows Update to download the USB 2 0 driver Drivers Installation The drivers for the FlexPAC are provided on the Drivers User Manual CD included with your system This section provides driver installation procedures for Windows 2000 XP and Windows NT 4 0 operating systems Some drivers contain Readme txt files These files include updates changes or
13. PCI IDE Enabled IDE Primary Master PIO Auto IDE Primary Slave PIO Auto IDE Secondary Master PIO Auto IDE Secondary Slave PIO Auto IDE Primary Master UDMA Auto IDE Primary Slave UDMA Auto IDE Secondary Master UDMA Auto IDE Secondary S lave UDMA Auto USB Controller 1 1 Enabled USB Controller 2 0 Enabled USB Keyboard Support Disabled AC97 Audio Auto Init Display First AGP ICH4 LAN Enabled IDE HDD Block Mode Enabled On Board FDC Controller Enabled On Board Serial Port 1 3F8 IR Q4 On Board Serial Port 2 2F8 IR Q3 UART Mode Select Normal UR 2 Duplex Mode Half On Board Parallel Port 378 IR Q7 Parallel Port Mode 2S PP ECP Mode Use DMA 23 PWR On After PWR Fail Off Midi Port Address 330 Midi Port IRQ 10 Menu Level For 2GHz FlexPAC Only For 3GHz FlexPAC Only 3 m Configuration On Chip Primary Secondary PCI IDE The integrated peripheral controller contains an IDE interface with support for two IDE channels Select enabled to activate each channel separately IDE Primary amp Secondary Master Slave PIO The IDE hard drive controllers can support up to two separate hard drives These drives have a master slave relationship which is determined by the cabling configuration used to attach them to the controller Since the system supports two IDE controllers the primary and the secondary you have the ability to install up to four separate hard disk drives Th
14. Reset PICs 8259s Initialize Video Adapter s Initialize Video 6845 Regs Initialize Color Adapter Initialize Monochrome Adapter Test 8237A Page Registers Perform Keyboard Self Test Test and Initialize Keyboard Controller Check if CMOS RAM is Valid Test Battery Fail and CMOS X SUM Test the DMA Controllers Initialize 8237A Controller Initialize Interrupt Vectors Table RAM Quick Sizing Protected Mode Entered Safely RAM Test Completed Protected Mode Exit Successful Setup Shadow Prepare to Initialize Video Search for Monochrome Adapter Search for Color Adapter VGA Initialize Sign On Messages Displayed Special Initialize of Keyboard Controller Test if Keyboard Present Test Keyboard Interrupt 6 12 E 6 m Maintenance amp Troubleshooting Description Test Point Test Keyboard Command Byte Test Blank and Count All RAM Protected Mode Entered Safely 2 RAM Test Complete Protected Mode Exit Successful Update Keyboard Output Port to Disable Gate A20 Setup Cache Controller Test if 18 2Hz Periodic Working Initialize BIOS Data Area at 40 0 Initialize the Hardware Interrupt Vector Table Search and Initialize the Mouse Update NumLock Status OEM Initialization of COM and LPT Ports OEM Initialization of COM and LPT Ports Initialize the Floppies Initialize the Hard Disk OEM s Initialization of Power Management with USB Initialize Additional ROMs Update NumLock Status Test for Co Processor
15. Windows 2000 XP Drivers The following drivers are for Windows 2000 XP operating systems Windows 2000 XP must be loaded before attempting installation Installing Windows 2000 XP VGA Drivers Use the following procedure to install the ATI Mobility Radeon graphics driver in the Windows 2000 XP environment lt is recommended that you make a backup copy of the ATI Mobility Radeon VGA drivers for safekeeping 1 Power On the FlexPAC Insert the CD that comes with the CPU card On the initial screen click the VGA Card icon on the left which brings up a new screen Click ATI Mobility Radeon M7 Series VGA Driver 2 When the Welcome screen appears click Next 3 Click Yes to accept the software license agreement and proceed with the installation process 4 Select the Express icon and click Next 5 The Setup process is complete Remove the CD Click Finish to restart the system for changes to take effect Restart your computer when prompted 27M 2 m System Description Installing Windows 2000 XP Intel Pro LAN 100 Drivers Use the following procedure to install Intel PRO LAN 100 drivers for Windows 2000 XP 1 Power On the FlexPAC Insert the CD that comes with the CPU card A new screen appears Click the LAN Card icon on the left to make the LAN drivers selection Click Intel PRO LAN Drivers 2 Click Install Now 3 Click Restart Now to enable new settings to take effect 28 Ml 2 m System De
16. absorbing corner bumpers provide added protection during transport of the portable FlexPAC 15 Power Switch Power Receptacle The On Off power switch and the power cord receptacle are located on the side panel to the right of the display 16 Carrying Handle A convenient carrying handle for easy transport and handling is provided on the FlexPAC 17 Cover Grill Remove the fan filter cover to access the washable air filter 18 PCMCIA CardBus Slot The FlexPAC can be equipped with an optional PCMCIA CardBus slot that accepts either two type II or one type III PC cards 19 CD ROM The FlexPAC comes standard with a multi speed super slim CD ROM or an optional CD RW 20 Floppy Disk Drive A 1 44MB 3 5 inch floppy disk drive is standard on the FlexPAC 17 E 1 m Getting Started Removing the Keyboard When transporting or not in use the keyboard closes up neatly against the flat panel display Not only is the screen protected but the keyboard remains with the main unit at all times It can be easily released from the main unit when ready for use 1 Place the FlexPAC on a flat sturdy surface with the carrying handle facing up and the keyboard facing you 2 Located on the top of the FlexPAC are two keyboard release buttons see Figure 1 5 Item 6 Press both buttons down simultaneously This will release the keyboard from the front of the unit 3 Slightly lift up on the keyboard to remove the mounting tab
17. cache memory When the CPU requests data the system transfers the requested data from the main DRAM into cache memory for even faster access by the CPU These two options allow you to either enable speed up memory access or disable the cache function Quick Power On Self Test POST This option speeds up the POST after you power up the system If it is set to enabled Default the BIOS will shorten or skip some of the check items during POST Hyper Threading Technology This option activates hyper threading technology feature First Second Third Boot Device When enabled this option determines which drive to search for first for the operating system such as DOS Floppy LS 120 Zip HDD 0 SCSI CD ROM HDD 1 HDD 2 HDD 3 Boot Other Device This option allows the system to search for an operating system from devices other than the ones selected in the First Second Third Boot Device option Swap Floppy Drive This option allows you to determine whether or not to enable Swap Floppy Drive When enabled the BIOS swaps the floppy drive assignments so that Drive A becomes Drive B and Drive B becomes Drive A 3 12 M 3 m Configuration Boot Up Floppy Seek This option determines whether the BIOS checks for a floppy drive while booting up If it does not detect one either due to improper configuration or its absence it will flash an error message Boot Up NumLock Status This option allows you to activate the NumLoc
18. characters to the right move one space to the left Insert Places the keyboard into the insert mode While in the insert mode data entries are made at the current cursor position and all data to the right of the cursor position moves to the right The keyboard stays in the insert mode until you press the Insert key again 1 14 E 1 m Getting Started Keyboard Touchpad The built in touchpad is a convenient substitute for a mouse device Its function is similar to that of a two button mouse The left button is equivalent to the left button on a mouse and the right button is equivalent to the right button on a mouse see Figure 1 7 Listed below are the key features of the integrated touchpad embedded in the keyboard eTo move the cursor Place your fingertip on the surface of the touchpad and slide it across in the direction you wish the cursor to go eTo click Press the touchpad s left or right button or lightly tap on the touchpad eTo double click Either press the left button twice or lightly tap the touchpad twice in quick succession eThere are two ways to drag Move the cursor to the desired location then press down the left button While still holding down the left button move the cursor to the desired location Then release the left button Move the cursor to the desired location Quickly tap the touchpad as if you were double clicking however do not move your finger after the second tap W
19. comfort The FlexPAC has tilt adjustment feet on the bottom of the unit Flipping these feet out will angle the display upwards Nylon Carrying Case The FlexPAC is designed for travel and mobility It can withstand the rigorous handling of transport and setup and can operate in demanding field conditions and changing environments The durable carrying case included with your system allows you to bring along reports software cables and the necessities needed to perform your job while out in the field The padded carrying case not only provides a side pouch in which to stow your items it also protects the outer casing A removable over the shoulder carrying strap is also included with the unit 1 22 E 1 m Getting Started Audio Function The FlexPAC is equipped with an audio function The audio function includes an integrated audio sound chip two internal stereo speakers and three audio hook up jacks line in line out and microphone The audio jacks are located on the rear panel next to the parallel port see Figure 1 12 The internal stereo speakers are located on each side of the flat panel display see Figure 1 1 Item 4 Volume Control Adjustments Windows operating systems provide On Screen volume control for making the sound adjustments If using a different operating system refer to it s user manual for Volume Control support 1 Click once on the Sound icon located along the task bar in
20. disk drive The display screen is dark e Make sure the system is powered On e Make sure the system is not in the Suspend mode You hear irregular beep Contact technical support sounds You can t read anything from the e Make sure the CD is properly placed in CD ROM the CD ROM tray label side up e Make sure you installed a CD into the CD ROM tray You can t operate the printer e Check the cable connection to the printer e Make sure the printer is powered On e Confirm that the printer is On line e Make sure the correct printer is selected in Setting Printers You can t save anything to a e The diskette is not formatted diskette e The diskette is write protected or full e The disk drive is not working Contact Kontron technical support 6 10 E 6 m Maintenance amp Troubleshooting BIOS Beep Codes and Messages Each time the system is powered On or reset the BIOS executes a Power On Self Test POST This series of tests verifies that the unit is able to perform basic functions related to the system board It also does a system configuration verification where it compares the defined configuration with the actual installed hardware Error messages and system beeps from the POST will alert you to any system errors that were found If an error is detected during this test you will see a displayed error message If the error occurs before the display is initialized the sys
21. for most of your non technical needs To obtain upgrade quotations purchase replacement or spare parts extended warranties and RMA status you e mail us at support us kontron com or visit www kontron com Return Instructions If you need to ship your unit back to Kontron for service or repair please contact technical support for a Return Material Authorization RMA number Have your serial number available and the reason for the return when requesting a RMA number Kontron products can also be serviced at our worldwide Certified Repair Centers Contact Kontron technical support for the locations You can also request a RMA number by visiting our Web site at www kontron com Please contact Kontron America Mobile Rugged Division customer service prior to shipping any unit back to Kontron America Mobile Rugged Division for service Should it be confirmed by service that it is necessary to return your unit back to Kontron America Mobile Rugged Division for servicing please pack your unit in the original shipping container If the original shipping container is no longer available the unit must be securely packed to prevent damage during shipment You must obtain a RMA number from customer service prior to shipment The serial number of your unit and the RMA number must accompany the returned unit Limited Warranty Kontron America Mobile Rugged Division warrants this product against any defects in material or workmanship providing the serial
22. in the Off position Also power Off any other external peripheral devices connected to the FlexPAC 2 Insert the female 3 pin connector on the power cord into the power receptacle on the side panel next to the power switch 3 Plug the other end of the power cord into a grounded 3 prong power outlet or power strip 4 Push the power switch in the On position 5 Once you have turned the system On it will begin a Power On Self Test POST If you want to review your hardware configuration while the system is running the POST press the lt Del gt key to enter the BIOS utility For more information on the BIOS utility refer to Chapter 3 Bypassing the Memory Test When your start up the FlexPAC the Basic Input Output System BIOS performs the Power On Self Test POST to run a check on things such as the hard drive the floppy drive and the system s memory If you have a lot of memory installed in your system this can be a slow process To bypass the memory test press the lt ESC gt key when the following message is displayed Press lt ESC gt to Bypass Memory Test 1 20 E 1 m Getting Started 4 Slot FlexPAC F i Fewer Card Receptacie LL On Swith 6 Slot FlexPAC E ODA Geach Pyst Cord Peeplicia Figure 1 10 Power Switch Power Cord Receptacle 1 21 E 1 m Getting Started Adjusting the Display Viewing Angle You can adjust the display angle of the FlexPAC for your viewing
23. information relating to the drivers you are about to install Read the Readme txt files before loading drivers Intel Chipset Software Installation Utility The Intel Chipset Software Utility enables Plug and Play INF support for Intel chipset components Use the following procedures to install the drivers for Windows 2000 XP 1 Power On the FlexPAC Insert the CD that comes with the CPU card A screen appears Click Intel Chipsets and then click Intel 845G Drivers 2 Click Intel Chipset Software Installation Utility 3 When the Welcome screen appears click Next 4 Click Yes to accept the software license agreement and proceed with installation 5 In the Readme Information screen click Next to continue 6 Setup is complete Click Finish to restart the computer to allow changes to take effect When the computer restarts the system will find devices Restart your computer when prompted 2 2 0 2 m System Description Intel Application Accelerator Use the following installation procedure to install the Intel Application Accelerator driver using the Install Shield Wizard under Windows 2000 XP and Windows NT 4 0 1 Power On the FlexPAC Insert the CD that comes with the CPU card into the CD ROM 2 Click the Intel Application Accelerator The Welcome screen of the Install Shield Wizard for the accelerator appears Click yes to accept the software license agreement and proceed with installa
24. refreshed Reducing the delay improves the performance of the SDRAM DRAM RAS Precharge This option sets the number of cycles required for the RAS Row Address Strobe to accumulate it s charge before the DRAM refreshes DRAM Data Integrity Mode This BIOS setting is used to configure the RAM s data integrity mode ECC Error Checking and Correction should only be used if you are using 72 bit ECC RAM This will enable the system to detect and correct single bit errors It will also detect double bit errors though it will not correct them This option provides increased data integrity and system stability at the expense of a little speed Memory Frequency for 2GHz FlexPAC This option sets the frequency of the installed DRAM memory The settings are Auto PC100 and PC133 Memory Frequency for 3GHz FlexPAC This option sets the frequency of the installed DDR memory The settings are Auto DDR 266 and DDR333 3 16 E 3 m Configuration System BIOS Cacheable When enabled this option activates caching of the system BIOS ROM at FOOOOh FFFFFh resulting in better system performance However if any program writes to this memory area a system error may result Video BIOS Cacheable When enabled this option activates caching of the video BIOS ROM at CO000h to F7FFFh resulting in better video performance However if any program writes to this memory area a system error may result Memory Hole at 15MB 16MB for 2GHz FlexPAC O
25. the system on a flat sturdy surface 2 Always power Off the system and unplug the power cord before working on or cleaning your unit 3 The only user accessible compartment is the add in card bay Disassembling the FlexPAC other than that required to install add in cards may damage the unit and void the warranty 4 Always close the keyboard up against the display when transporting the FlexPAC to protect the screen and keyboard 5 The system board battery must be replaced at the Kontron factory or at a Kontron approved repair center 6 Do not expose the system unit to liquids 7 Never transport the FlexPAC with a CD in the CD ROM 8 Remove all cables and use the supplied carrying case when transporting the FlexPAC 9 To ensure proper air flow and prevent over heating do not block or cover any of the air vents on the FlexPAC 6 m Maintenance amp Troubleshooting Safety Summary Please read these safety instructions before using the FlexPAC This section contains useful information to help maintain the reliability and performance of your system 1 Follow all warnings and instructions in this manual 2 Turn Off and disconnect the power cord before connecting a peripheral device If you add or remove any peripheral devices while the power is On you may damage the system or cause injury to yourself 3 Users are advised to purchase the latest versions of virus protection software and use th
26. the loading tray 1 Loading Tray 2 Spindle Figure 4 3 CD ROM Loading Tray 47 Hf Figure 4 4 Loading a CD 4 m Display amp Drives 3 Inserted CD 4 Loading Tray 4 8 E 4 m Display amp Drives The CD ROM Status LED The LED indicator on the CD ROM lights up continuously during the seek cycle and during the transfer of read data to the host It flashes while the audio is being played if applicable The LED also flashes while the CD ROM is completing the following tasks 1 From POR Power On Reset to the end of TOC Transfer of Contents read N From tray loading to the end of TOC read when CD is present 3 From POR until the end of detecting the CD no CD present 4 From tray loading until the end of detecting the CD no CD present 5 If a CD error occurs flashing continues until the CD is ejected If there is a hardware problem flashing continues until the power is switched Off Manual Ejection of the CD ROM Disk The FlexPAC must be powered On for normal CD insertion and removal If you need to eject a CD during a power failure or some other type of mechanical failure it can be done manually by hand First disconnect the power cord Then carefully insert a straightened paper clip or similar thin pointed tool into the emergency Manual Eject Hole It is located to the right of the LED on the frontpanel of the CD ROM drive see Figure 4 5 Item7 Push the paper clip inwards
27. the lower right hand corner of the display 2 An on screen Volume Control box will appear in the lower right hand corner of the screen just above the Sound icon see Figure 1 11 3 To raise or lower the volume Click on the Volume Control bar and while holding down the mouse button move the volume control bar upwards or downwards Push the volume control bar up to raise the sound Push the volume control bar down to lower the sound Volume Volum Control Ear Mute On Screen Volume Control Sound Icon Figure 1 11 On Screen Volume Control Windows OS only 1 23 E 1 m Getting Started Microphone Line in Line Out TUET A ma Figure 1 12 External Audio Jacks 1 24 E 2 System Description 2 m System Description SYSTEM DESCRIPTION The FlexPAC is a high performance system powered by a Pentium 4 processor based on the advanced Intel 845 Chipset The highly compatible system is fully designed for maximum performance in industrial environments It can handle large software applications with ease and still retain consistent configuration control Features Specifications FlexPAC 2GHz FlexPAC 3GHz Chipset Intel 845PE 400MHz or 533MHz CPU 2 8GHz Pentium 4 Bus Speed 533MHz Memory 512MB DDR to 2GB DDR Disk Storage 40GB EIDE Minimum Capacity Unformatted Optional HDD Fixed or Removable 2 HDD Floppy Disk Drive 1 44MB
28. to see if the keyboard is correctly plugged in If the problem continues and you have access to another FlexPAC keyboard try an alternative No Bootable Floppy Drive 0 Installed No bootable floppy drive was detected Possible solutions 1 Power down the system and check all appropriate connections cables etc 2 In configurations where no floppy drive is installed run the SCU System Configuration Utility and make sure the disk drive configuration option is set to None 3 Replace the disk drive if necessary No Interrupts from Timer 0 The periodic timer interrupt is not occurring RAM Parity Error at Location xxxx A RAM parity error occurred at the specified hexa decimal location 6 16 E 6 m Maintenance amp Troubleshooting Troubleshooting Guide If no errors are reported by the BIOS but the system still fails to operate properly use the following guide to troubleshoot your system The information is provided as typical symptoms and possible solutions We recommend removing any PC cards and or add in cards from your system during the initial troubleshooting procedures You may then re install the cards one at a time and repeat the troubleshooting procedures to try and isolate the problem to a particular card See Chapter 5 Expanding the FlexPAC for useful information on the installation and removal of the PC cards and add in cards System Fails to Power Up If the system fails to power
29. until it stops with a click and the CD ROM tray will then eject out 4 9 E 4 m Display amp Drives Figure 4 5 CD ROM Manual Eject Hole 5 Eject Button 6 Status Indicator LED 7 Manual Eject Hole 4 10 E 5 Expanding the FlexPAC 5 m Expanding the FlexPAC EXPANDING THE FLEXPAC The FlexPAC portable computer provides the expandability of a desktop system in a convenient all in one package It has four open PCI add in card slots and an can be equipped with an optional PCMCIA Cardbus socket This chapter covers the following sections m Opening Up the FlexPAC E Installation of Add In Cards E Installation of PC Cards Before You Begin Be sure to read this section before you remove the outer casing of the FlexPAC The system contains components that can be damaged by electrostatic discharge Listed below are some general precautions you should take to minimize electrostatic discharge when opening up the FlexPAC e Always work in a static free area eBefore handling any assemblies discharge your body by touching a grounded metal object Handle all add in cards by their edges Do not touch the components unless absolutely necessary and avoid touching the gold edged connectors eWhenever possible use electrostatic wrist straps when handling any sensitive components 5 m Expanding the FlexPAC Opening Up the FlexPAC When installing add in cards into the FlexPAC the outer casing and the card re
30. with another key it produces upper case letters or the upper case character on the keys Also performs special functions when used in combination with other keys Moves the cursor horizontally to the next tab stop Cancels or escapes from a command or a function F1 F12 The keys on the top row of the keyboard labeled F1 through F12 are called function keys Special commands are defined for each key Refer to the user s manual to determine the function of each of these keys for a particular application program The BIOS also uses function keys to set some configuration parameters Numeric These keys function as calculator keys when the Num Lock light is on Keypad When the numeric keypad is active the system disables the alphabet keys doubling as numeric keypad keys Num Lock This key toggles the number pad between acting as numeric keys or editing keys When the keyboard Num Lock indicator is lit the number pad is active Prt Sc Sends the current information showing on the display to a Sys Req connected printer Pressing this key in conjunction with the lt Ctrl gt key sends all output to a connected printer Press this key combination again to stop the function Back Space Deletes characters as it moves the cursor to the left Use it to correct typing mistakes Scroll Lock In some applications information will move across the screen differently when this key is engaged It can change the text scrol
31. A 1024 x 768 active matrix color display Power LED The green colored LED illuminates when the FlexPAC is powered On Hard Disk Drive LED The red colored LED indicates hard disk drive access Stereo Speakers Two internal speakers located on the front panel provide stereo sound for the FlexPAC Keyboard The 104 105 key keyboard with an embedded touchpad closes up against the flat panel display for easy storage and protects the display during transportation Embedded Touchpad An integrated touchpad eliminates the need for a mouse device Keyboard Adjustment Feet Use the two adjustment feet to modify the angle of the keyboard System Tilt Feet Two system tilt feet located on the bottom of the unit sets the viewing angle of the FlexPAC Fan Filter Cover Remove the fan filter cover to access the washable air filter 10 Expansion Slot Openings The expansion slot openings provide access to the I O ports on the installed add in cards There are four available PCI slots 11 Keyboard Release Buttons These two buttons release the keyboard from the front of the unit 12 I O Ports Audio Jacks The FlexPAC provides a parallel port 2 serial ports 2 USB ports and 3 audio jacks on the rear panel 16 H 1 m Getting Started 13 Removable Hard Disk Drive The FlexPAC can be equipped with an optional removable hard disk drive 14 Corner Bumpers Four shock
32. C STANDARD CMOS SETUP ADVANCED BIOS FEATURES ADVANCED CHIPSET FEATURES INTEGRATED PERIPHERALS POWER MANAGEMENT SETUP PnP PCI CONFIGURATIONS PC HEALTH STATUS ESC Quit F10 Save amp Exit Setup FREQUENCY VOLTAGE CONTROL LOAD FAIL SAVE DEFAULTS LOAD OPTIMIZED DEFAULTS SET SUPERVISOR PASSWORD SET USER PASSWORD SAVE amp EXIT SETUP EXIT WITHOUT SAVING a y 4q Select Item Shift F2 Change Color Time Date Hard Disk Type NOTE The section directly below the Setup categories on the Main menu displays the control keys for the menu The other section at the bottom of the screen displays a brief description of the current highlighted selection on the menu 3 4 E 3 m Configuration E Standard CMOS Setup This Setup screen contains the basic hardware configurations needed to set up a working system E Advanced BIOS Features This Setup screen contains options to improve your system and set up the special enhanced features El Advanced Chipset Features This Setup screen sets all the featured functions of the chipset E Integrated Peripherals This Setup screen sets all the options of the IDE hard drive and programmed input output features E Power Management Setup This Setup screen configures the power saving functions E PnP PCI Configurations This Setup screen configures the settings for the PnP PCI bus system E PC Health Status Thi
33. Check the LPT IRQ selection is it either IRQ5 or IRQ7 e If an error message is displayed on the printer refer to the documentation supplied with your printer e Is the printer out of paper Or is there a paper jam 6 22 W 6 m Maintenance amp Troubleshooting Mouse Fails to Work If you have a mouse or other pointing device connected to the FlexPAC and it fails to work check the following items e Did you install the correct mouse driver on your hard drive e Is the cable for the mouse securely connected e Are the serial ports enabled Are the serial port jumpers properly configured e Are the serial ports on FlexPAC working properly Connect another peripheral device to the serial ports to find out e When using a PS 2 mouse the BIOS will display the message Mouse Initialized when it is properly connected If this message did not appear on the screen during POST check the connection e There are four different types of mouse support for a PC type computer Bus mouse Serial mouse USB mouse and a PS 2 mouse Make sure the BIOS and the operating system supports the type of mouse you are using e The FlexPAC touchpad is a PS 2 device Only one PS 2 device may be used at a time Battery Failure If the error message CMOS Battery Failed appears during the POST test it indicates that the CMOS battery is no longer functional Contact Kontron technical support for assistance If the Setup Configuration U
34. DMA RESOUNGCES aorta rad eo Ba DAR uP lee AS ae a es 3 28 m Table of Contents PCI VGA Palette Snoop 2 2 ee ee 3 28 Supervisor or User Password Setting o o e e 3 29 Load Fail Safe Defaults o o oo ooo 3 30 Load Setup Defaults o o o o o ooo 3 30 Save and Exit SOU pet nesa ae Baw baa A To Se a 3 30 Exit WithoUt Saving ip a 40 a Re 3 30 DISPLAY AND DRIVES o 4 1 The Flat Panel Display TFT sere cresa eens te Enora EE PESER 4 1 Display Specifications s sso tos t eth a 0 0000 eee ee 4 2 Connecting a CRI Monitor s ssr ensa e e e A 4 2 Removable Hard Disk Drive Option o o o e e 4 3 Removing Installing the Optional Removable HDD 4 3 Floppy Disk DRIVE sus e AOE eS ee hE ee OS 4 5 How to Use the CD ROM oo o o e 4 6 Loading and Removing a CD ROM Disk 4 6 The CD ROM Status LED ooo 4 9 Manual Ejection of the CD ROM Disk o 4 9 EXPANDING THE FLEXPAC o o o o o o oo 51 Before You Begin ss oi os ee Ge are eee ee eA ee ee eee eee a es 5 1 Opening Up the FlexPAC ea causate a date beore eee ee ee eee 5 2 Removing the Outer Casing 0 00 eee eee 5 2 Add In Card Expansion 2 2 2 ee 5 4 Card Retaining Foam Blocks 0 000 eee eee 5 4 Add In Card Installati0N o o o o o o o ooo ooo o 5 4 Optional PCMCIA Cards ooo ia 5 10 MAINTENANCE amp TROUBLESHOOTING
35. Drive Fails to Work Properly 6 20 Flat Panel Fails to Display 0 00000 eee ooo 6 22 Printer Fails to Work 2 0 eee 6 22 Mouse Fails to Work 2 0 0 0 ee 6 23 Battery Failure eee 6 23 APPENDIX ceo aces wee ee eee eee a oat weed wee A 1 External Ethernet Connector 2 0 0 ee A 2 External VGA CRT Connector o o A 3 1 O Port Address Map cs g taa a bk ee wR a de de ee aid A 4 Interrupt Request Lines IRQ o o o e A 5 Technical SpecificatiONS co e aie a me a a ooo ee A 6 Flat Panel Display Specifications oaoa 0 000 eee eee A 7 Environmental Specifications 00 000 eee ee eee A 8 Standard Power SUpplY ene eanga aae etaa E aea a a a a E E AE a ae A 8 Output Per Raile 2 424 0424s died CREDLE bd AY Flat Panel Display Characteristics 00 000 eee eee A 10 1 Getting Started 1 m Getting Started GETTING STARTED Component Identification The high powered FlexPAC Flexible Portable Add In Computer is a space efficient system with substantial expansion capabilities in a convenient all in one package Versatile and rugged this portable computer can be used in harsh conditions and industrial environments And it offers an almost infinite number of configurations depending on the user s needs The FlexPAC supports a wide range of applications and is fully compatible with hardware devices and software products designed for IBM PC AT
36. Installed OEM s Initialization of Power Management check SMI OEM Functions Before Boot PCMCIA Cardbus Dispatch to Operation System Boot Jump Into Bootstrap Code HPM Reboot Call HPM Initialization Call HPM Screen Enable Call HPM End of POST Call Decompress SBOOT ROM Display Logo on Screen Restore Screen 6 13 E 6 m Maintenance amp Troubleshooting POST Beep Codes The FlexPAC will issue a set of beep codes if an error occurs before the display device initializes Beep codes generally indicate that a fatal error has occurred and the BIOS can not initialize the video screen to display any additional information rre rayon Page Rees Passe reay rererere Teese roman mona Permanente Pe _DMAContollerFauly 0 ooo No RAM NOTE means short beep means long beep Error Messages During POST Power On Self Test the BIOS sounds a beep code or displays a message when it detects a correctable error Each error message is accompanied by an explanation or a solution There are two types of error messages e Error messages Failure in hardware software or firmware e Information messages Require no action 6 14 W 6 m Maintenance amp Troubleshooting Warning Messages Clock Not Ticking Correctly The real time clock is not ticking CMOS Checksum Invalid Run SCU CMOS RAM information has been corrupted and needs to be re initialized via the System Configuration Utility SCU Floppy
37. ME scenes Gr de gh ect he a care aries teeta bed nde Gece bee dae G 3 7 Primary Secondary Master and Slave o o 3 8 Drive A DrivesB 20 puesta ed eh dee ala ata hw hb hd 3 8 Mide said Goal acs BAB OW AD ed A ae de ees Ha 3 9 Halt On india eh eae eae ir a aia 3 9 Advanced BIOS Features Setup o o o 3 10 VIRUS WADING Sui eae ae alan tak Gece pi ii 3 11 CPU Lt and L2 Cache 4 euctacewe do eee none ead hae we ew ets 3 12 Quick Power On Self Test POST 00 00000000 3 12 First Second Third Boot Device 2 000002 eee 3 12 Boot Other Device eesosa rerai eee 3 12 Swap Floppy Drive 1 2 0 2 00 aiios teea aoe ee 3 12 Boot Up Floppy Seek 0 0000 eee 3 13 Boot Up NumLock Status 2 2 0 0 000000 eee eee ee 3 13 Gate A20 OPIO 24644 22644 4 6 26s ob odd bee bed s 3 13 Typemiatic Rate Setting ica cs wes so eg eee Ge era ic Beat ae ane 3 13 Typematic Rate Characters Per Second 5 313 Typematic Delay Msec 2 0 0 ee 3 13 SECURITY OPTION rinm baste Oy Sh ak A Ge ea ace wie SG ae 3 14 APIC MOUE 2 44 04544 Poa ae woe bebe nee eee bod eed Ew eA 3 14 MPS Version Control for OS o o o ee 3 14 OS Select for DRAM gt 64MB 0 0 00000 0c eee eee 3 14 Report No FDD for Win 95 0 0 0 ee eee 3 14 Small Logo EPA Show 2 ee 3 14 Advanced Chipset Features Setup 2 2 2 0 ee ee 3 15 DRAM Timing Selectable 000000 ee eee 3 15 CAS Latenc
38. OS This option specifies the MPS Multi Processor Specification version for your operating system MPS version 1 4 added extended configuration tables to improve support for multiple PCI bus configurations and improve future expansion OS Select for DRAM gt 64MB This option allows the system to access greater than 64MB of DRAM memory when running an OS 2 program OS 2 depends on certain BIOS calls to access memory Report No FDD for Win 95 If you are using Windows 95 98 without a floppy disk drive select enabled to release IRQ6 Its required to pass the Windows 95 98 SCT test You should also disable the FDC Controller option in the Integrated Peripherals Setup category when there is no floppy drive in the system When disabled the BIOS will not report the missing floppy drive to Windows 95 98 Small Logo EPA Show The EPA logo appears on the right side of the monitor screen when the system is booted up 3 14 E 3 m Configuration Advanced Chipset Features Setup The following section describes how to configure your system based on specific features of the installed chipset The chipset manages bus speeds and access to the system memory resources such as Dynamic Random Access Memory DRAM and external cache It is strongly recommended that you avoid making any changes to the chipset default settings These default settings have been carefully chosen to provide the absolute maximum performance and reliability The o
39. S SA Se Ge 1 22 Audio Functi0N oo oo 1 23 Volume Control Adjustments 2 0 0 0 0 000 eee ee eee 1 23 SYSTEM DESCRIPTION o 2 1 Features s s ca tov beth o dese Phebe eee meee ee Chae bee bao ae wd 2 1 USB2 0 DIV onc aos a od eS oe Bee ee 2 2 Drivers Installation 2 0 ee 2 2 Intel Chipset Software Installation Utility 0 2 2 Intel Application Accelerator 2 0 0 00 020 ee ee eee 233 Windows NT 4 0 Drivers oesau aaa 2 4 Installing Windows NT 4 0 VGA Drivers 2 000 2 4 Installing Windows NT 4 0 PCI Ethernet Drivers 25 SigmaTel AC97 Audio Drivers for Windows NT 4 0 2 6 Windows 2000 XP Drivers 2 2 0 2 7 Installing Windows 2000 XP VGA Drivers 2 27 Installing Windows 2000 XP Intel Pro LAN Drivers 2 8 Installing SigmaTel AC97 Audio Drivers for Windows 2000 XP 2 9 CONFIGURATION ooo 3 1 The BIOS Setup p oi 464 44544646 wee ee BA ae ee ae OR ES 3 1 Stanine SOUND acero Sarak aad Grane a Gt eo Gua a ons m Table of Contents Entering S tup sos ea eae eet ee bhaee dwa sad Shad weed 3 2 WISIN Se SOUNDS ma t iea Gaetan a orate eos hs ap Sees do io Ge ea A 3 2 Getting Helpe eese eea eae ee be tbe ee ee wee be Seta 3 3 In Case of Problems 0 0 0 eee 3 3 Main Mentiroso a eRe see BE a Ade dio 3 4 Standard CMOS Setlip 4 60 4 4 e444 se e ee ee eee ea es 3 6 Dileh h en obo e bee ald bleh BAe eo ele oe oe Od ge wee bd bald 3 7 T
40. T Limitations of Liability Neither Kontron America Mobile Rugged Division nor anyone else who has been involved in the creation production or delivery of this Product shall be liable for any direct indirect consequential or incidental damages including without limitation damages for loss of business profits business interruption loss of business information and the like arising out of the use of or inability to use this Product even if Kontron has been advised of the possibility of liability for consequential or incidental damages the above limitations may not apply to you Disclaimer of Other Warranties THE ABOVE ARE THE ONLY WARRANTIES OF ANY KIND EXPRESS OR IMPLIED including but not limited to the implied warranties of merchantability and fitness for a particular purpose that are made by Kontron America Mobile Rugged Division on this Kontron product No oral or written information or advice given by Kontron America Mobile Rugged Division its resellers distributors agents or employees shall create a warranty or in any way increase the scope of this limited warranty and you may not rely on any such information or advice Peripherals and Modifications Kontron America Mobile Rugged Division cannot and does not make any warranties express or implied with respect to unauthorized modifications to goods or configurations of goods which differ from those specified by Kontron America Mobile Rugged Division No warranty is provi
41. able hard disk drive Carefully insert the removable hard disk drive cartridge back into the slot on the rear panel Push the cartridge in firmly until it seats with the connector 5 Using your fingers tighten down the thumbscrew do not over tighten NOTE If you purchase a spare removable hard disk drive at a later date the system will automatically recognize it as the slave If it needs to be set up as the master call Kontron technical support for assistance 43 E Figure 4 1 Removable Hard Disk Drive Option Removable HOG Cartridge Thumbscrey _ 4 m Display amp Drives 44 4 m Display amp Drives Floppy Disk Drive The FlexPAC is equipped with a standard 1 44MB 3 5 inch floppy disk drive It can store up to 1 44MB of data The floppy disk drive is located below the flat panel display in the lower right hand corner of the FlexPAC It is positioned to the right of the CD ROM see Figure 4 2 The keyboard must be moved to the side when inserting or ejecting a floppy diskette 1 Optional PCMCIA CardBus Socket 2 CD ROM Drive Optional CD RW 3 Floppy Disk Drive Figure 4 2 System Peripherals 45 E 4 m Display amp Drives How to Use the CD ROM The following section explains the main features on the CD ROM how to load and remove a CD ROM disk and manually ejecting a CD The CD ROM has the following features E Eject Button The rectangular shaped button is used to eject the CD tray o
42. al support for the detailed fine tuning of the chipset controlling the entire system This chapter is intended to guide you through the process of configuring your system using the Setup utility Starting Setup The Award BIOS provides a Setup utility for specifying the system configurations and settings The Award BIOS is immediately activated when you first power on the computer The BIOS reads the system information contained in CMOS and begins the process of checking out the system and configuring it When the BIOS has finished it s checking routine it will seek an operating system on one of the disks then launch it and turn control over to that operating system If you don t enter the Setup utility immediately after start up the POST Power On Self Test will continue with it s test routines preventing you from entering the Setup utility 3 m Configuration Entering Setup While the BIOS is in control the Setup utility can be activated in one of two ways 1 By pressing the lt Del gt key immediately after switching the system On 2 By pressing the lt Del gt key when the following message appears briefly at the bottom of the screen during the POST If the message disappears before you respond and you still wish to enter Setup you can restart the system by simultaneously pressing the lt Ctrl gt lt Alt gt and lt Del gt keys If you do not press the keys at the correct tim
43. an the flat panel display e Wipe the flat panel display with an absorbent cotton cloth or other soft cloth Do not use any liquid cleaner on the display e Use care when cleaning the flat panel display The flat panel display is glass and can crack or break if the unit is dropped e Be careful not to scratch the glass on the flat panel display Keep all sharp objects away from the display WARNING Do not let any liquid come in contact with the flat panel display as it may cause discoloration or spots 6 4 E 6 m Maintenance amp Troubleshooting Cleaning the Fan Filters The FlexPAC is designed with three independent high performance forced cooling systems The first cooling system channels fresh air directly over the CPU heat sink and out through a channeled exhaust outlet The second system controlled by an electronic thermostat that regulates the speed of the fan circulates fresh air through the add in card bay The third system circulates fresh air past the drive bay and through the power supply Additionally the power supply unit has its own independent fan Together these systems provide excellent internal cooling which helps maintain the performance of the unit Cooling vents are equipped with detachable fan filters that must be periodically cleaned The washable fan filters should be cleaned every three to six months in order to maintain the proper airflow throughout the unit How often you clean them depends on the en
44. ces problems during startup it either halts the sequence generates a written error message or issues a series of beep codes to indicate that a failure has occurred 67 W 6 m Maintenance amp Troubleshooting Installation Problems If your system does not power up correctly after the initial installation of an external device a PC card a new software application etc the cause may be one or more of several minor problems Problems that occur the first time you power up are usually installation errors electrical shorts i e a loose screw inside the system an add in card which is not properly seated or an incorrect CMOS hardware configuration If the system fails when you first start it review the installation and configuration process and re read the applicable sections of this manual Try to answer the following questions Are all power cables connected correctly and are all the power switches turned On Are all the interface cable connections secure and correct Are the values listed in the BIOS Setup utility correct Are the installed memory modules of the correct type When running 133MHz bus speed only SDRAM modules with a PC133 specification can be used in the FlexPAC 2G Hz and DDRAM for the FlexPAC 3GHz m If the installation problem can not be solved by the previously mentioned measures try the steps below 1 Turn the FlexPAC Off 2 Disconnect any external or optional devices from the sy
45. configurations such as conflicting add in cards or improper jumper settings Improperly connected cables or loose connections can also cause problems A quick check of all your cable connections can sometimes eliminate your problem When you troubleshoot your system observe the way your equipment behaves and collect all the pertinent data on the failure error messages audible beeps etc You then eliminate the causes of the problem one by one This section focuses on some of the most common startup failures If your system experiences a failure not described in this section call a representative at Kontron s technical support department for assistance Typical Startup Sequence When you turn On your system the FlexPAC executes a predefined set of activities related to hardware initialization This set of activities is known as POST Power On Self Test Your system must complete each step listed below before you can consider the system operational 1 Your system is properly connected into a grounded outlet and is receiving power 2 The system begins the POST This test verifies that the system memory system board floppy disk drive hard disk drive and any other peripheral devices are all operational 3 As the POST test executes it displays system values processor type memory size etc and settings on the screen Be sure to verify that these values match your actual system configurations NOTE When a system experien
46. ct for DRAM gt 64MB Non OS2 Report No FDD for WIN 95 No Small Logo EPA Show Enabled For 3GHz FlexPAC Only 3 10 E 3 m Configuration Virus Warning This option protects the boot sector and partition table of your hard disk against accidental modifications If an attempt is made the BIOS will halt the system and display a warning message such as the one below If this occurs you can either allow the operation to continue or run an anti virus program to locate and remove the problem WARNING Disk boot sector is to be modified Type Y to accept write or N to abort write Award Software Inc Enabled Activates automatically when the system boots When the system boots it causes a warning message to appear when anything attempts to access the boot sector or hard disk partition table Disabled No warning message will appear when anything attempts to access the boot sector or hard disk partition table NOTE Many disk diagnostic programs which attempt to access the boot sector table can cause the above virus warning If you are running this type of program it is recommended that you disable the Virus Warning feature beforehand 3 11 E 3 m Configuration CPU L1 and L2 Cache Cache memory is additional memory that is much faster than conventional DRAM system memory CPU s from the 486 type on up contain internal cache memory and most modern PC s have additional external
47. cy 47Hz to 63Hz and 400Hz NOTE The power table below represents the maximum operational output capability for the 300 watt power supply The 5V and 3 3V total output shall not exceed 140 watts maximum Output Per Rail A 9 E A m Appendix Flat Panel Display Characteristics The display screen in your product may exhibit one or more dots that are always lit on or are always dark off This dot can look like a tiny pin hole in the screen If your display does have a nonfunctional dot it is not usually noticeable when the screen is viewed from a normal distance but may appear if the dots surrounding it are of a contrasting color for example a white dot on a field of black This is considered a normal occurrence for Active Matrix Liquid Crystal Display AM LCD technology and does not signal impending failure of your screen Active Matrix Liquid Crystal Displays are highly complex electronic components that are under a constant state of improvement and refinement The technology that allows these AM LCDs to be manufactured is very advanced but does not however always produce 100 perfect displays Unfortunately cost effective visually perfect displays are virtually impossible to attain at this point in the technology timeline Consequently a balance has to be made between a requirement for cost effective visually perfect screens and the manufacturer s actual ability to produce a product of near perfect qua
48. d 00 to 59 3 7 B 3 m Configuration Primary Secondary Master and Slave The on board PCI IDE connectors provide Primary and Secondary channels for connecting up to four IDE hard disk drives or other IDE devices Each channel can support up to two hard disk drives the first is the Master and the second is the Slave Press lt Enter gt to configure the hard disk drive The options include Auto Manual and None Select Manual to manually define the drive information You will be asked to enter the following items Auto Normal HDD lt 528MB Large For MS DOS only LBA HDD gt 528MB and supports Logical Block Addressing Drive A Drive B Drive A and Drive B are categories that identify the type s of floppy disk drive s installed in the FlexPAC 3 8 M Video 3 m Configuration The video category selects the type of video display card installed in your system EGA VGA Enhanced Graphics Adapter Video Graphics Array for EGA VGA SEGA SVGA or PGA monitor adapters Halt On This category determines whether the computer will halt if an error is detected during power up All Errors No Errors All But Keyboard All But Diskette All But Disk Key Whenever the BIOS detects a non fatal error the system will stop and you will be prompted The system boot will not be halted for any errors that may be detected The system boot will not be halted for a keyboard error it will
49. d then click on Yes to start the file copying process 7 The Setup process is now complete Remove the CD Click on Finish to restart the system for the changes to take effect 24M 2 m System Description Installing Windows NT 4 0 PCI Ethernet Drivers Use the following procedure to install the PCI Ethernet drivers for Windows NT 4 0 If you are not using Windows NT 4 0 not do not use this procedure 1 Before you can install the PCI Ethernet drivers you must first transfer the Windows NT 4 0 drivers from the supplied Drivers User Manual CD onto a floppy diskette This installation diskette will be used to load the drivers Power On the FlexPAC Insert the supplied Drivers User Manual CD into the CD ROM and insert a formatted floppy diskette into the floppy disk drive When the initial window comes up click on LAN Card Then click on Intel Pro LAN Drivers In the Create Install Disk window select the Windows NT 4 0 operating system to begin the transfer When the transfer is complete remove both the CD and the floppy diskette Use the installation diskette you just created to install the Ethernet LAN drivers For Installation of Intel Pro 100 and also repeat process for installation of Intel Pro 1000 1 2 In the Windows NT 4 0 environment click on the Start button Go to the Settings option and select Control Panel Double click on Network Adapters Add Selec
50. d mode when pressed for less than 4 seconds CPU THRM Throttling for 3GHz FlexPAC Only When the system enters Doze mode the CPU clock runs only part of the time You may select the percent of that the clock runs Power On By Ring This option enables or disables the power on function of the system through the modem connected to the serial port or LAN Wake Up By PCI Card This option activates the wake up function through a PCI card Resume By Alarm This option enables or disables the resumption of the system operation It allows the system to be turned On automatically through the timer set in the BIOS to make it a more scheduled type system When enabled the user is allowed to set the Date and Time Date of Month Alarm This option sets the Date of Month Alarm function 3 24 E 3 m Configuration Time HH MM SS Alarm This option sets the Time Alarm function Reload Global Timer Events The HDD FDD COM LPT ports and the PCI PIRQ are I O events which can prevent the system from entering a power saving mode or can awaken the system from such a mode When an I O device wants to gain the attention of the operating system it signals this by causing an IRQ to occur When the operating system is ready to respond to the request it interrupts itself and performs the service Primary IDE O Enabled Primary IDE 1 Enabled Secondary IDE 0 Enabled Secondary IDE 1 Enabled FDD COM LPT Port Enabled
51. ded and we assume no Liability for damage from assembly abuse negligence accident loss or transit This is a complete statement of our warranty and it cannot be varied or modified supplemented or construed by trade usage practice parties custom or sample and cannot in any way be modified Extended Warranty Kontron America Mobile Rugged Division also provides extended service contracts For more information about extended service contracts contact our Customer Service department at 1 800 995 7579 or e mail us at support kontronmrd com FCC Warning This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications This equipment has been tested and found to be within the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your expense EN 55022 Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Caution Changes or modifications not expressly appr
52. e and the system does not boot an error message will be displayed and you will again be asked to do the following 1 Press the lt F1 gt key to continue 2 Press the lt Del gt key to enter Setup Using Setup Use the arrow keys to highlight one of the displayed options press lt Enter gt to select it use the Page Up lt PgUp gt and Page Down lt PgDn gt keys to scroll through the entries press lt F1 gt for help and press lt Esc gt to quit The following table provides additional details about how to navigate in the Setup utility by use of the keyboard Scroll up to the previous item Scroll down to the next item Left Arrow Move to the item on the left Right Arrow Move to the item on the right Esc Key Main Menu Quit and not save changes to CMOS Status Page Setup amp Option Page Setup menu s Exit current page and return to Main menu 3 22 B 3 m Configuration PgUp Key Scroll upwards to highlight an option PgDn Key Scroll downwards to highlight an option Key Increase the numeric value of Key Decrease the numeric value of F1 Key General help Status Page Setup amp Option Page Setup menu s only Shift F2 Key Change the color from a total of 16 colors lt F2 gt to select color forwards Shift lt F2 gt to select color backwards F3 Key Calendar Status Page Setup menu only Reserved Restore previous CMOS values Option Page Setup menu only Load the defa
53. em regularly 4 Do not attempt to service the FlexPAC yourself unless you are an authorized Kontron service technician 5 Do not use an unapproved power source to operate the FlexPAC Use of an unapproved power source may damage the unit and void the warranty 6 Make sure the external power source is a grounded 3 prong outlet or power strip 7 Arrange all cables so they are out of the way of traffic personnel and equipment 8 Avoid using extension cords with the FlexPAC If an extension cord is needed make sure it is rated for at least 10 amperes 9 Do not install or use any items with the FlexPAC except those which are designed for use with it 10 Observe proper electrical safety precautions when performing system maintenance 11 Disconnect the power cord if it becomes frayed or damaged Immediately replace it with a new power cord Contact Kontron customer service for replacement cables 12 Replace any peripheral cables with identically rated cables to those included with the original equipment 6 2 W 6 m Maintenance amp Troubleshooting Connectors and Cables Loose and improperly connected cables can be the cause of problems with your computer external monitor printer keyboard external mouse or other external peripheral devices A quick check of all the cable connections may easily solve the problem e Always hold a cable by the connector when attaching it or removing it from a socket or a plug
54. er s documentation e Does the add in card s conflict with memory interrupts l O addresses of any other add in cards or any system components e Most conflicts can be isolated by removing the add in cards one at a time Turn the power Off and remove an add in card Then turn the system back On to see if the problem was eliminated Repeat the procedure as needed for additional add in cards 6 18 E 6 m Maintenance amp Troubleshooting Software Application Program is Not Working If you are running several application programs in addition to the operating system software problems can arise If the operating system works but an installed application program does not check the following items e Has your software program been properly installed and configured Make sure you read the entire installation instructions before attempting to install it You may be instructed to modify some operating start up files such as config sys and autoexec bat files e Is the processor speed compatible with your application software Refer to the documentation supplied with your application software to determine the speed at which the computer must run e Have you made any input errors If prompted make sure you enter the correct information about your system when installing your software program e If you have just performed a software upgrade un install the upgrade to see if the problem goes away If it does the problem is w
55. ese options allow your system to work faster Rather than have the BIOS issue a series of commands to effect a transfer to or from the disk drive Programmed Input Output PIO allows the BIOS to communicate with the controller and the CPU directly This method is simple fast and more efficient Your system supports five modes numbered from 0 to 4 which primarily differ in timing When Auto is selected the BIOS will use the best available mode IDE Primary amp Secondary Master Slave UDMA This option allows your system to improve disk I O throughput to 33MB sec with the Ultra DMA feature USB Controller 1 1 This option activates the USB 1 1 controller USB Controller 2 0 This option activates the USB 2 0 controller Only on the 3GHz FlexPAC USB Keyboard Support Select Enabled if your system contains an Universal Serial Bus USB controller and you are using an USB keyboard AC97 Audio This option activates the AC97 I CH2 audio function 3 19 E 3 m Configuration Initial Display First This option allows the system to first initialize the AGP card on chip or the display on the PCI slot NOTE If the On Board option is selected both the internal and external display will be lost IDE HDD Block Mode This option allows the hard disk controller to use the fast block mode to transfer data to and from your hard disk drive Power On Function This option determines the way you power On the syste
56. f the floppy disk drive does not read the disk the most likely cause is a bad floppy disk or loose cables e Does the LED flash when attempting to read from or write to the floppy disk drive If the LED is constantly illuminated the data cable is improperly attached e Run the Setup Configuration Utility to verify that the floppy drive is correctly defined Refer to Chapter 3 for instructions on running the Setup Configuration Utility 6 20 E 6 m Maintenance amp Troubleshooting Flat Panel Fails to Display If the flat panel fails to display check the following items e Is the power turned On e Make sure the power cable is properly connected at both ends Is it plugged into a proper power source e If the display is On but flickering or garbled make sure that the right video driver has been installed External CRT Monitor Fails to Display If you have connected an external CRT monitor to the FlexPAC and it fails to display check the following items e Are the brightness and contrast controls on the monitor turned all the way down e Is the monitor cable securely connected into the external monitor port e Is the CRT capable of displaying XGA resolutions Keyboard Fails to Work Properly If you have connected a keyboard and it fails to work properly check the following items e If you have connected another keyboard other than the standard keyboard which was supplied with the F
57. gnments for the external RJ45 ethernet jack AdiveLED 10 Fin 1 f TD Pin 2 RD Fin 3 t RD Pin 5 Link LED A2 A m Appendix External VGA CRT Connector J26 is the internal VGA CRT connector on the system board The pin outs for the 15 pin external VGA CRT connector are shown below Signal Name A3 E A m Appendix I O Port Address Map Each peripheral device used with your system is assigned a set of I O port addresses which becomes the identity of the device There is a total of 1K port address space available The following table lists the I O port addresses used on the system board in your FlexPAC Real Time Clock NMI OFOh Clear Math Coprocessor Busy Signal OF th Reset Math Coprocessor 1FOh 1F7h IDE Interface 278 27F Parallel Port 2 LPT2 2F8h 2FFh Serial Port 2 COM2 2B0 2DF Graphics Adapter Controller 378h 3FFh Parallel Port 1 LPT1 360 36F Network Ports 3F8h 3FFh Serial Port 1 COM1 A4 A m Appendix Interrupt Request Lines IRQ There is a total of 15 lines available on the system board Peripheral devices use interrupt request lines to notify the CPU of the required service needed The following table shows the IRQ lines used by the peripheral devices on the system board ego Sistem Tin Oat IN IN Pre Reeve ar IRQ13 80287 IRQ14 Primary IDE IRQ15 Secondary IDE AS E A Appendix TECHNICAL SPECIFICATIONS Spec
58. he center of the screen to assist you in creating a password ENTER PASSWORD Type the password up to eight characters in length and press lt Enter gt This password will now clear any previously entered passwords from CMOS memory You will be asked to confirm the password Retype the password and press lt Enter gt You can also press lt Esc gt to abort the selection and not enter a password After setting a password the screen automatically returns to the main screen To Disable a Password Press lt Enter gt when you are prompted to enter the password A message as shown below will confirm that the password has been disabled and the system will reboot You can now enter Setup freely PASSWORD DISABLED When a password has been enabled you will be prompted to enter it every time you try to enter Setup This prevents an unauthorized person from changing any part of your system configuration You can request a password prompt every time your system is rebooted This would prevent unauthorized use of your computer at all times 3 29 M 3 m Configuration Load Fail Safe Defaults This option located on the Main Setup screen allows you to load the troubleshooting default values that are permanently stored in the BIOS ROM These default settings are non optimal and disable all high performance features After selecting Load BIOS Default a prompt will appear asking if you want to load the BIOS default
59. hile maintaining contact with the touchpad move the pointer drag your finger to the desired location Lift your finger to complete the move 115 E 1 m Getting Started Figure 1 8 Rear Panel I O Connections 1 Parallel Port 2 Serial Port COM2 3 Serial Port COM1 4 USB Ports 2 each 1 16 W 1 m Getting Started Figure 1 9 Side Panel Connections 2GHz FlexPAC 3GHz FlexPAC 5 10 100 Ethernet Port 6 External Monitor Port 7 External Mouse Port 8 10 100 1000 Ethernet Port 1 17 E 1 m Getting Started 1 O Connections To expand your computing capabilities the FlexPAC is equipped with several interface ports and connection receptacles These connectors support a variety of external peripheral devices A bi directional parallel port two serial ports and two USB ports are located on the rear panel see Figure 1 8 In the expansion slot opening on the side panel to the left of the display is an external monitor port and a 10 100 Base T ethernet port see Figure 1 9 The power switch and the AC power cord receptacle are located side by side on the side panel to the right of the display see Figure 1 10 Parallel Port The FlexPAC provides a 25 pin bi directional parallel port for connecting a parallel printer or another parallel peripheral device The parallel port is located on the rear panel of the FlexPAC see Figure 1 8 Before using the parallel port refer to the documentation prov
60. ided by the manufacturer of your parallel device for information on the installation Serial Ports The FlexPAC includes two 9 pin serial ports for connecting a serial printer an external serial mouse or other external serial devices The serial ports are located on the rear panel see Figure 1 8 Upon shipment both serial ports COM1 and COM 2 are fixed for RS 232 use USB Ports The FlexPAC provides two USB Universal Serial Bus ports for connecting USB compliant devices USB devices can be conveniently connected and disconnected while the system is running Please refer to the device specific documentation for information on connecting and using USB devices The USB ports are located on the rear panel below the serial ports see Figure 1 8 1 18 W 1 m Getting Started Ethernet Connector The FlexPAC 2GHz is equipped with a 10 100 Base T ethernet network connector and the FlexPAC 3GHz has an additional 10 100 1000 Base T connector The RJ45 ethernet input jacks allows you to connect the FlexPAC into an existing network The ethernet ports are located in the expansion slot opening on the side panel to the left of the display see Figure 1 17 External Monitor Port The FlexPAC has an on board video controller backed by 16MB of memory for driving the flat panel display The unit includes a 15 pin high density sub D VGA port for connecting an external monitor t is accessible on the side panel in the expansion slot opening
61. ifications FlexPAC 2GHz FlexPAC 3GHz Chipset Intel 845PE 400MHz or 533MHz CPU 2 8GHz Pentium 4 Bus Speed 533MHz Memory 512MB DDR to 2GB DDR Disk Storage 40GB EIDE Minimum Capacity Unformatted Optional HDD Fixed or Removable 2 HDD Floppy Disk Drive 1 44MB Multimedia Drives CD ROM or Optional CD RW DVD or DVD CD RW Internal Display 14 1 inch XGA TFT 16MB Video RAM Video Memory M7 graphics controller 16MB Ext Display Supports Simultaneous External Display 640x480 800x600 and 1024x768 1 0 Ports 2 Serial Ports 16550 UART Compatible 1 Enhanced Parallel Port ECP EPP Compliant Two USB 2 0 Ports 1 10 100GHz BaseT Ethernet RJ45 Port Keyboard AT Compatible 104 105 Key w integrated Touch Style Mouse Pad Audio Intel AC97 ICH2 Controller Line in Line out and Microphone PCMCIA Card Bus Options 2 Type Il or One Type III Power Supply 300W 100 240VAC 50 60Hz FlexPAC 4 Slots Expansion Slot Options 3 PCI amp 1 Shared PCI ISA Dimensions WxHxD 15 78x10 18x6 72in 40 08x25 8x17 07cm Weight 18lbs 8 18kg FlexPAC 6 Slots Expansion Slot Options 5 PCI amp 1 Shared PCI ISA Dimensions WxHxD 16 00x11 00x9 75in 40 6x27 9x4 7cm Weight 23ibs 10 55kg Flat Panel Display Specifications Display Size Resolution Pixel Pitch Number of Colors Contrast Ratio Brightness View
62. ing Angle Supply Voltage Backlight Response Time Power Consumption Resolution Support A m Appendix 14 1 inch XGA 1024 x 768 0 279mm x 0 279mm 262 144 200 1 typical 150 nits typical 9 3 3V CCFL single tube 30ms typical 5 0W typical 640 x 480 800 x 600 1024 x 768 A7 E A m Appendix Environmental Specifications Shock Operating Non Operating Transit Drop 48 Bench Handling 4 Vibration Operating Non Operating Temperature Operating Non Operating Humidity Operating Non Operating Altitude Operating 1 hr 10g 11ms e sine 30g 11ms e sine 26 drops in transit case or shipping carton per MIL STD 810E paragraph 516 4 procedure IV 4 unprotected drops per MIL T 28800E paragraphs 3 7 5 3 and 4 5 5 4 3 Per IEC 68 2 6 3 500Hz 0 418 3 500Hz 1 12g Oto 45C testedat50C 40to 70C Up to 93 non condensing Up to 93 non condensing 1 000 to 15 000 feet 305 to 4 572 meters Non Operating 2 hrs 1 500 to 40 000 feet 457 to 12 192 meters as E A m Appendix Standard Power Supply The FlexPAC has an internal AC to DC linear switch mode power supply with a maximum rated output of 300 watts The 300 watt power supply conforms to ATX ATX 12 version 1 1 design guidelines Universal Input with PFC Power Factor Correction Input Voltage Range Specified 100VAC to 240VAC including tolerances Tested 9OVAC to 264VAC Input Frequen
63. inserted instead of two type II PC cards The type Ill PC card occupies both slots The FlexPAC supports hot insertion You can insert the PC card into the socket while the system is powered On The PCMCIA CardBus socket is located on the front side in the lower left hand corner next to the CD ROM see Figure 5 8 1 With the insert marking facing upwards slide the PC card firmly into the socket until it is in place 2 To remove the upper PC card Press the upper eject button To remove the lower PC card Press the lower eject button PCMCIA CardBusSio1 Figure 5 8 Optional PCMCIA Socket 5 10 E 6 Maintenance amp Troubleshooting 6 m Maintenance amp Troubleshooting MAINTENANCE amp TROUBLESHOOTING This chapter covers general maintenance procedures for handling and cleaning your FlexPAC provides basic troubleshooting for common problems and explains typical error messages reported by the BIOS This chapter also provides system safety instructions procedures for cleaning the removable fan filters customer service assistance and technical support information Handling the FlexPAC and Its Components The FlexPAC portable computer is an extremely rugged system requiring very little maintenance But despite the ruggedness of the FlexPAC any piece of electrical equipment should be handled with care and used accordingly to its specifications 1 Whenever working on or cleaning your unit make sure you place
64. ith your software upgrade e Is there a conflict between a software application and your device drivers e Is there an Interrupt conflict between your devices e Does your software program require any extra hardware devices e Are there any special memory requirements for the software application you are running e Are there any version requirements for your specific operating system application 6 19 E 6 m Maintenance amp Troubleshooting CD ROM Fails to Work Properly If the CD ROM does not work properly check the following items e Verify that the CD was not loaded upside down The label faces up e Make sure the CD has a clean surface Try another CD that you know works properly e In Windows open My Computer and check if Windows recognizes the CD ROM If your drive does not appear verify that the drivers have been properly installed e Remove any recently installed hardware or software to see if the new installation is causing a conflict Floppy Disk Drive Fails to Work Properly If the floppy disk drive does not work properly check the following items e Make sure you are using the proper type of diskette and that you are properly orientating the diskette when inserting it into the drive label side towards the front of the system e Has the diskette been formatted If not you will see the message General Failure reading Drive A A bort R etry F ail Press lt F gt to continue e I
65. k and immediately contact the shipping firm for information on how to file a claim NOTE Save the shipping materials and the reusable shipping carton in the event you want to ship or store the computer in the future Supplied Accessories The following basic items should accompany your FlexPAC Since some Kontron computers are built to individual specifications and needs the listed accessories and items may vary Power Cord Drivers User Manual CD Operating System Software if purchased Foam Block add in card retainer e Soft Carrying Case e Warranty Card 12M 1 m Getting Started Figure 1 1 Features of the FlexPAC 1 Flat Panel Display 2 Power LED 3 Hard Disk Drive LED 4 Stereo Speakers 2 each 5 Keyboard 6 Embedded Touchpad 7 Keyboard Adjustment Feet 2 each 8 System Tilt Feet 2 each 9 Cover Grill 10 Expansion Slot Openings 13 E 1 m Getting Started Figure 1 2 Features of the FlexPAC 11 Keyboard Release Button 2 each 12 I O Ports Audio Jacks 13 Optional Removable Hard Disk Drive 14 Corner Bumpers 4 each 15 Power Switch Power Receptacle 14 E 1 m Getting Started Figure 1 3 Features of the FlexPAC 16 Carrying Handle 17 Cover Grill 18 Optional PCMCIA CardBus Slots 19 CD ROM or Optional CD RW DVD or DVD CD RW 20 Floppy Disk Drive 15 E 1 m Getting Started Features of the FlexPAC 1 Flat Panel Display FlexPAC has a 14 1 inch XG
66. k function after you power up the system Gate A20 Option This option determines how gate A20 is handled Gate A20 is a device used to address memory above 1MB Initially Gate A20 was handled through a pin on the keyboard Today while keyboards still provide this support it is more common and much faster for the system chipset to provide support for Gate A20 Typematic Rate Setting When this option is disabled holding down a key on your keyboard will generate only one key stroke at a time When enabled you can set the next two listed typematic control options Typematic Rate Characters Per Second When this option is enabled the system registers repeated keystroke speeds You can select the speed range from 6 to 30 characters per second Typematic Delay Msec When the Typematic Rate option has been enabled this option will allow you to set the time interval for displaying the first and second characters 3 13 E 3 m Configuration Security Option This option allows you to limit access to the System and to Setup utility When you select the System option the system prompts for the User Password every time you boot up When you select the Setup option the system boots up and prompts for the Supervisor Password only when the Setup utility is called up APIC Mode This option determines the APIC Advanced Programmable Interrupt Controller mode MPS Version Control for
67. l Port Mode o o o o ooo 3 21 Power On After Power Fail o ooo 3 21 Midi Port Address 1 2 2 2 0 ee ee 3 21 Midi PORRO oo bit oe et ae dolore dle ede oe bodes 3 21 Power Management Setup s sa asir pant Ain o e 3 22 AGPILEUNCHON 63 aaa dra aio ias 3 22 Power Management seos ec eei ca o e ae e 3 23 Video Off Method viure aaa eee RR a 3 23 Video Off in Suspend 2 2 0 2 0 0 ee ee 3 23 Suspend TYPE mos depre oh wht a bee eee bed 3 23 Modem Use IRQ s cus se deena dee Geet We eae he eee 3 24 Suspend Mode 0 000 eee eee te eee 3 24 HDDPower DOWD 4 65 6 6c aah ea hele bw ed be eee bd 4 3 24 POWer ON BY RING su a sane oh bbe wale ed 3 24 Wake Up By PCI Card 00 0020 eee eee eee 3 24 Resume By Alarm s iea e aeia eaa eee 3 24 Date of Month AIIM ss aute dar au a ee 3 24 Time HH MM SS Alarm 0 000002 00000 cee ee ee 3 25 Reload Global Timer Events 2 0000 eee eee 3 25 Pnk PCl Configurations 25 ek oe SS ek oe BEES See Sas 3 26 Frequency Voltage Control 2 0 2 ee ee 3 27 CPU Clock iRatlO vis cba Seid be Poh whee eee ble bes 3 27 Auto Detect PCI ClOCk coi a Gee Se ed GU 3 27 Spread Spectrum 2 2 0 0 ee ee 3 27 PoP OS Install i dow Go BA he booed haw boda eee ee os A 3 28 Reset Configuration Data 2 0 0 ee ee 3 28 Resources Controlled By 0 00 eee eee ee eee 3 28 RO RESQUICES pasi se ed God Maw eae hb ee hd ee ob eee A 3 28
68. l up and down feature 1 13 E 1 m Getting Started Pause Break Temporarily halts a running program To continue using the program again press any key Pressing the Pause key in conjunction with the lt Ctrl gt key breaks the program Ctrl Works in combination with other keys to provide shortcuts or to modify actions Refer to the users manual for the application program you are using To use a lt Ctrl gt key combination hold down the lt Ctrl gt key and the other key simultaneously Alt The keyboard provides two Alt keys The Alt key works in conjunction with other keys to perform various commands or functions Refer to the users manual for the application program you are using To use an lt Alt gt key combination simultaneously hold down the lt Alt gt key along with the other key Cursor Control Keys Home Moves the cursor to the first character position on the top line of the screen End Moves the cursor to the last character position on the bottom of the screen PgUp If this key is operable in the application program you are using it lets you scroll to the previous page PgDn If this key is operable in the application program you are using it lets you scroll to the next page Arrows The four direction arrow keys control the movement of the cursor on the screen They do not affect the displayed character keys Delete Deletes the character to the right of the cursor All remaining
69. lexPAC make sure that the system board supports that type of keyboard e Only one keyboard can be connected at any one time e If the keyboard you are using has a fuse make sure that is intact and in proper working order 6 21 W 6 m Maintenance amp Troubleshooting Printer Fails to Work If you have connected a printer to the FlexPAC and it fails to work check the following items e Is the printer plugged into a grounded power source Is the power source working If the printer is plugged into a switched multiple outlet box is the outlet box turned On e Is the printer turned On Is the printer on line e Is the printer functional Run the printer s internal self test if applicable Refer to the documentation supplied with your printer e Are you using the proper interface cable for the printer Does the interface cable have a secure connection Are any of the pins on the connector bent e Did you select the proper parallel port setting when you configured your printer e If you are using a serial printer with MS DOS did you use the Mode command correctly e Is the parallel port on your FlexPAC working properly Connect another parallel peripheral device to the port to find out Is the parallel port configured the same way as the printer e Is the printer conflicting with an add in card or PC card Remove the add in card s and or the PC card s one at a time to isolate any conflicts e
70. lity at a reasonable price This has driven the AM LCD manufacturers to write detailed specification documents defining what the difference is between a screen of acceptable quality and one of unacceptable quality These documents contain detailed technical analyses and often are intended to help define that balance between perfection and price A normal AM LCD panel may contain between 15 for VGA and 30 for SXGA non functional dots on the screen In VGA resolution this is less than 0016 of 921 600 dots subpixels that make up a screen of 640 pixels horizontal x 480 pixels vertical x 3 subpixels one subpixel each for red green and blue For a SXGA screen with 30 non functional subpixels this would represent 00076 of 3 932 160 subpixels To minimize the possibility of ANY non functional subpixels Kontron only uses the highest quality display screens from name brand manufacturers Working closely with these major AM LCD manufacturers insures the highest quality AM LCD screens possible All display screens are tested for conformance to the specifications of their manufacturer and are certified to be within those specifications Should you have questions pertaining to the exact display screen specifications in your product please contact Kontron technical support at 1 800 995 7579 A 10 i
71. m from the system Off state On Board FDC Controller Select Enabled if your system has a floppy disk controller FDC installed on the system board and you wish to use it If you install an add in FDC or if your system does not have a floppy disk drive select Disabled This option allows you to select the on board FDD port On Board Serial Parallel Port These options allow you to select the on board serial and parallel ports and their addresses Serial Port 1 3F8 IRQ4 Serial Port 2 2F8 IRQ3 Parallel Port 378h IRQ7 3 20 E 3 m Configuration UART Mode Select This option determines the UART2 mode in your computer The settings are normal IrDA and ASKIR UR2 Duplex Mode This option allows you to select between the Half Duplex or the Full Duplex mode Parallel Port Mode This option allows you to determine the parallel port mode function Standard Printer Port Enhanced Parallel Port Extended Capabilities Port Power On After Power Fail This option sets the system power status whether on or off when the power returns from a power failure situation 3 21 E 3 m Configuration Power Management Setup The Power Management Setup allows you to save energy while effectively using your system It will shut down the hard disk and turn Off the video display after a period of inactivity ROM PCI ISA BIOS POWER MANAGEMENT SETUP AWARD SOFTWARE INC Power Supply Type ACPI
72. nds on the left side into their mating slots then lower the right end of the card retention plate back into place Make sure the foam block is correctly aligned across the cards Using the phillips head screwdriver replace the two screws to secure the right side of the card retention plate Then replace the two upper screws on the card retention plate see Figure 5 3 10 Place the unit face down on a flat sturdy surface The rear panel will be facing upwards Carefully slide the outer casing back onto the main chassis 11 Using the 3mm hex driver replace the six rear panel screws Do not over tighten them 55 E 5 m Expanding the FlexPAC Figure 5 3 Two Upper Card Retention Plate Screws A Ce E se Figure 5 4 Two Card Retention Plate Screws 5 6 M 5 m Expanding the FlexPAC Figure 5 5 Lift Up the Card Retention Plate Figure 5 6 Expansion Slot Cover Single Screw Removal 5 7 M 5 m Expanding the FlexPAC Figure 5 7 Removing an Expansion Slot Cover Figure 5 8 Inserting an Add in Card 5 8 E Figure 5 10 Fixed Card Retaining foam block 5 m Expanding the FlexPAC 5 9 E 5 m Expanding the FlexPAC Optional PCMCIA Cards The FlexPAC can be fitted with an optional PCMCIA CardBus socket for added expansion The PCMCIA CardBus socket accepts either two type II or one type III PC cards Since both type II slots are co located in the same opening one type III PC card can be
73. nly In order to improve performance certain space in memory can be reserved for ISA cards This option allows you to reserve 15MB to 16MB memory address space to ISA add in cards This makes memory from 15MB and up unavailable to the system Add in cards can only access memory up to 16MB Delayed Transaction The chipset has an embedded 32 bit posted write buffer to support delayed transaction cycles Select enabled to support compliance with PCI specification version 2 1 Power Supply Type for 2GHz FlexPAC Only This field sets the power supply type that is in your system By default the setting is set to ATX AGP Aperture Size MB The option sets the aperture size of the graphics memory address space The aperture is a portion of the PCI memory address range dedicated for the graphics memory address space Host cycles that hit the aperture range are forwarded to the AGP without any translation The available settings are 4M 8M 16M 32M 64M 128M and 256M Delay Prior to Thermal This option activates the CPU thermal function after the system boots for the set number of minutes ICH2 ISA Enable This option activates the ICH2 function 3 17 E 3 m Configuration Integrated Peripherals This Setup screen allows you to determine your hard disk configuration and other integrated peripherals ROM PCI ISA BIOS INTEGRATED PERIPHERALS AWARD SOFTWARE INC On Chip Primary PCI IDE Enabled HELP ITEM On Chip Secondary
74. nly time you might consider making any changes is if data is being lost while using your system ROM PCI ISA BIOS ADVANCED CHIPSET FEATURES SETUP AWARD SOFTWARE INC 2GHz FlexPAC 3GHz FlexPAC DRAM Timing S electable By SPD By SPD ITEM HELP CAS Latency Time 23 22 7 Menu Level Active to Precharge Delay 6 SDRAM RAS to CAS Delay 13 SDRAM RAS Precharge 23 DRAM Data Integrity Mode Non E CC Memory Frequency For Auto Auto System BIOS Cacheable Enabled Enabled Video BIOS Cacheable Enabled Enabled Memory Hole at 15MB 16MB Disabled Delayed Transaction Enabled Enabled Power Supply Type ATX Delay Prior to Thermal 16 Min ICH2 ISA Enable Enabled AGP Graphics Aperture Size 64MB DRAM Timing Selectable This option refers to the method by which the DRAM timing is selected 315 E 3 m Configuration CAS Latency Timer This option selects the CAS latency time in HCLKs of 2 2 or 3 3 The system board designer has set the values for this option depending on the DRAM installed Do not change the values of this option unless you change the specifications of the installed DRAM or the installed CPU Active to Precharge Delay This option selects the setting for the Active Precharge Delay DRAM RAS to CAS Delay This option allows you to insert a delay between the RAS Row Address Strobe and the CAS Column Address Strobe signals This delay occurs when the SDRAM is written to read from or
75. number appears on the product and itis originally configured by the factory Terms of the Limited Warranty is as follows 1 Labor Charges For a period of two 2 years from the date of original purchase there will be no labor charges for repairing the defective product For confirmation of warranty and registration of product please complete the Warranty Registration Card for your FlexPAC and return it to Kontron America Mobile Rugged Division 2 Charges for Replacement Parts For a period of two 2 years from the date of purchase Kontron America Mobile Rugged Division will supply at no charge new or rebuilt replacement parts for any defective parts If failure of the product has resulted from accident abuse or misapplication Kontron America Mobile Rugged Division shall have no responsibility under this Limited Warranty Purchaser s Exclusive Remedies During the warranty period your exclusive remedy for a defective product is the repair or replacement at Kontron America Mobile Rugged Division s option of the defective part KONTRON AMERICA MOBILE RUGGED DIVISION S LIABILITY TO YOU THE ORIGINAL PURCHASER FOR ANY CLAIM LOSS DAMAGE OR EXPENSES OF ANY KIND INCLUDING ATTORNEY S FEES RESULTING FROM OR IN CONNECTION WITH GOODS OR ANY DEFECT REPAIR REPLACEMENT NEGLIGENCE OR ANY OTHER CAUSE WHATSOEVER REGARDLESS OF FORM OR ACTION SHALL IN NO EVENT EXCEED THE ACTUAL CASH AMOUNT RECEIVED BY KONTRON FOR SAID DEFECTIVE PAR
76. o the maximum PCI specified standard can be used XT or AT height and anywhere from half to full length Card Retaining Foam Blocks Because the FlexPAC is a portable workstation the add in cards must be properly installed and securely retained to prevent movement during transport The units are shipped from the factory with a stationary card retaining foam block attached underneath the card retention plate see Figure 5 7 It holds the full length system board firmly in place It will also secure and hold in place any additional full length add in cards you may install An extra foam block is provided to use as needed It can be used for securing multiple sized cards or as a replacement for the original Placement of the spare foam block is determined by the need size and location of the cards Add In Card Installation The outer casing and the card retention plate must be removed to access the add in card slots A 3mmhex driver is needed to remove the outer casing and a small size phillips head screwdriver is needed for the add in card installation Use the following procedure to install an add in card 1 Make sure the system is disconnected and powered Off Remove the outer casing see Removing the Outer Casing Place the system back in an upright position with the display facing you 2 Using a small size phillips head screwdriver remove the two upper screws securing the card retention plate see Figure 5 3 Then use the
77. ogram s documentation for instructions on setting up the program parameters If your system passes all these steps and is now functioning properly be sure to turn Off your system and re connect any peripheral devices that you disconnected during your troubleshooting effort If all these steps have been taken and the problem is still occurring call Kontron technical support for advice Conflicting Device Drivers Incompatible or conflicting device drivers that probably run perfectly when other conflicting drivers are not present are another frequent cause of problems Isolating this problem requires identifying the offending drivers by removing all the drivers in your system then re installing them one at a time until you duplicate the problem Then if possible re configure the problem drivers to work with the rest of the system 6 9 D 6 m Maintenance amp Troubleshooting General Hardware Problems A few general problems and suggested solutions are presented below The system will not power On Check the power cable and make certain it is connected to proper AC power source The system does not display the Enter the Setup Configuration Utility date and time correctly or at all by pressing lt Del gt during the boot up sequence and correct the time and date settings A device is not recognized by the Open the Setup Configuration Utility system and enter the appropriate parameters for the floppy
78. our FlexPAC portable computer includes a large 14 1 inch high resolution XGA Active Matrix Liquid Crystal Display AML CD Kontron uses only high performance active matrix color panels for it s displays Since the FlexPAC includes on board video a video controller card is not necessary The AM LCD display provides high visual acuity as well as excellent contrast over a wide range of ambient lighting AML CD displays use less power than the vacuum fluorescent cathode ray tube CRT and plasma displays The display has a cold cathode fluorescent backlight giving bright but evenly distributed lightening across the entire screen area 4 m Display amp Drives Display Specifications FlexPAC 2GHz FlexPAC 3GHz 14 1 inches 14 1 inches 1024 x 768 1024 x 768 Video RAM 16MB 32MB Connecting a CRT Monitor The FlexPAC has an external VGA port for a CRT monitor The connector is like any standard 15 pin high density Sub D VGA connector Simply attach your CRT monitor s cable into this port No additional cables a rerequired The external monitor port is located in the expansion slot opening on the side panel to the left of the display Once the CRT monitor is connected to your FlexPAC you must install the correct display drivers in order for your CRT monitor to operate properly A set of VGA drivers a nd the installation files are provided on the Drivers User Manual CD included with the FlexPAC The VGA d
79. oved by the party responsible for compliance could void the user s authority to operate the equipment To meet FCC requirements shielded cables are required to connect the device to another Class A certified device Manual Part Number 85 1002 0121 RevC m Table of Contents TABLE OF CONTENTS GETTING STARTED oo c caia o Behe a Ew a wk Bees 1 1 Component Identification 0 0 2 0 0 eee eee eee 1 1 Options and Accessories 2 2 eae a e aaa ee 1 1 UNPACKING tote oe e Phe RSS SEERA e a eo T2 Supplied Accessories o o o ooo eee 1 2 Features of the FlexPAC o o o o o o o o o ooo 1 3 Removing the Keyboard nnana annaa 1 8 Keyboard ceca 4 2 4 aad a e E a E 1 9 Keyboard Keys o o 1 13 Cursor Control Keys s so 008 2654 68 Che a ee ek eee 1 14 Keyboard Touchpad sse a 0 8 Keune kee 24 OA RES a wa e 1 15 VO Conmections vv bos oa de RAE ete bo whe be eed Ae ab dks 1 16 Parallel Port 24 0466 amp oak eos ah a ca a ad ad 1 18 Serial POMS tardo aoa Ge Rw BEd Pee EEO Ree A 1 18 WS B POMS muda tebe olin toe ll hb nod Oe Ela lo tit n lowe d 1 18 Ethernet Connector 2 2 2 0 0 eee eee ee 1 19 External Monitor Port 2 0 2 ea ee ee 1 19 External MOUSE ie add bh be a ee ae eS 1 19 Powering On the FlexPAC 2 20 a Eae ee 1 20 Bypassing the Memory Test 00 000 ee eee eee 1 20 Adjusting the Display Viewing Angle 1 22 Nylon Cativing Case santa oa ek BAe eR S
80. personal computers This chapter will give you an overview of the components and features designed into the FlexPAC It will help you get started and provide information and procedures for operating your new system Options and Accessories Hard Disk Drive e Upgrade to 80GB EIDE Hard Disk Drive Removable Hard Disk Drive e 2 5 inch up to 40GB CD RW e Upgrade to CD RW with SW PCMCIA CardBus e Two Type II or One Type III slot configurations Memory e Upgrade to 2GB Travel Case e Heavy Duty Transit Case with wheels collapsible pull handle Extended Warranty e 3 years Parts and Labor 25 to 36 months 1 m Getting Started Unpacking Your system comes securely packaged in a sturdy cardboard shipping carton Upon receiving your computer open the carton and carefully remove the contents As you unpack your unit be sure to inspect it for any shipping damage Also check the packing material to ensure that you have found all of the proper cables and accessories Check your items against the original order to make sure that all of the items have arrived If any items or supplied accessories are missing or you have received a damaged unit or device call Kontron Customer Service at 1 800 995 7579 or go to Kontron com to contact technical support If the damages are the result of shipper mishandling you need to file a claim against the carrier who delivered your unit In this case save all of the shipping material and paperwor
81. phillips head screwdriver to remove the two screws securing the right side of the card retention plate above the I O opening see Figure 5 4 3 Carefully lift up the right side above the I O opening of the card retention plate first see Figure 5 5 and then the left side disengaging the notched end from the mating slots Remove the card retention plate from the main unit 54 E 5 m Expanding the FlexPAC Determine the add in card placement slot Remove the single screw securing the adjacent O slot cover see Figures 5 6 Lift up and remove the O slot cover from the expansion opening saving the screw for later use see Figure5 7 Guide the add in card into the expansion slot Using both hands press it down evenly into the socket see Figure 5 8 Make sure the card is firmly seated see Figure 5 9 Replace the single screw into the O bracket to secure the add in card see Figure 5 9 If needed use the extra supplied card retaining foam block to hold multiple sized add in cards in place Peel off the tape to expose the adhesive strip Strategically attach it across the card retention plate parallel with the other stationary foam block NOTE Do not position the self adhesive foam block over the air vents on the card retention plate see Figure 5 10 Doing so will prevent proper airflow which may damage the FlexPAC Place the card retention plate back into the FlexPAC First engage the notched e
82. rivers are installed according to the operating system you are running The VGA driver installation procedures are provided in Chapter 2 42 E 4 m Display amp Drives Removable Hard Disk Drive Option The FlexPAC can be equipped with an optional removable hard disk drive The installation slot for the removable drive is located on the rear panel of the FlexPAC This feature allows the user to change hard disk drives when multiple operating systems are needed while out in the field Or multiple users can each have their own removable hard disk drive loaded with their personnel files or applications Additional removable 2 5 inch hard disk drives with cartridges are available Contact Kontron customer service for assistance WARNING The power must be Off and the system cord unplugged when removing or installing the removable hard disk drive The removable hard disk drive is not hot swappable Removing Installing the Optional Removable HDD Use the following procedure to install the optional removable hard disk drive 1 Turn Off the power switch to the FlexPAC Disconnect the power cord Turn the system around so the rear panel is facing towards you 2 Use your fingers to loosen the thumbscrew securing the removable hard disk drive see Figure 4 1 The thumbscrew is not removable 3 Use the thumbscrew to carefully pull the removable hard disk drive cartridge straight out from the FlexPAC 4 To replace the remov
83. s Setup screen configures the parameters which determines the health status of the PC E Frequency Voltage Control This Setup screen configures the processor settings E Load Fail Safe Defaults The BIOS defaults have been set by the manufacturer and represent settings which provide minimum requirements for the system to operate E Load Optimized Defaults The chipset defaults are settings which provide for maximum system performance E Set Supervisor Password This option is used to set the password which protects the system and the Setup utility E Set User Password This option sets the password that will be used exclusively for the system only E Save amp Exit Setup Saves CMOS value changes to CMOS and exits Setup E Exit Without Saving Abandons all the CMOS changes and exits Setup 35 M 3 m Configuration Standard CMOS Setup The Standard CMOS Setup menu allows you to record the basic hardware configurations in your computer system set the system clock and set any error handling options Since the system board is already installed in a working system there should be no need to select this category You should only select this category if you want to change your system hardware configurations the on board battery fails or if the settings stored in the CMOS memory gets lost or damaged STANDARD CMOS SETUP AWARD SOFTWARE INC Item Help Tue Mar 26 2001 00 00 00
84. s see Figure 1 5 Item 10 out from the mounting slots see Figure 1 4 Item 4 Place the keyboard in front of the system You can flip out the adjustment feet on the bottom of the keyboard if you wish to modify the angle see Figure 1 5 Item 9 NOTE The FlexPAC is shipped with the keyboard already connected however the cable can be disconnected and re connected when needed The keyboard cable connector is located on the lower left side of the front panel below the speaker see Figure 1 4 Item 2 4 Closing Up the Keyboard Before closing the keyboard up against the flat panel insert the keyboard cable into the provided storage space channel along the back of the keyboard see Figure 1 6 Item 13 This keeps the keyboard cable out of the way and protects it from becoming pinched Then insert the mounting tabs see Figure 1 5 Item 10 into their mating slots see Figure 1 4 Item 4 and close the keyboard up against the flat panel making certain that the retaining hooks snap securely into place see Figure 1 5 Item 7 1 8 M 1 m Getting Started Figure 1 4 FlexPAC Keyboard 1 Keyboard Retaining Slot 2 each 2 Keyboard Cable Connector 3 Keyboard Cable 4 Keyboard Mounting Slot 2 each 5 Keyboard LED Num Lock Caps Lock amp Scroll Lock 19 M 1 m Getting Started Figure 1 5 Keyboard Features Hy a a pu PRED 6 Keyboard Release Buttons 2 each
85. scription SigmaTel AC97 Audio Drivers for Windows 2000 XP Use the following installation procedure to install the SigmaTel AC97 Audio Drivers in the Windows 2000 XP environments 1 Power On the FlexPAC Insert the CD that comes with the CPU card A new screen appears Click Intel Chipsets then Intel 845G Chipset Drivers 2 Click the SigmaTel AC97 Audio Driver 3 When the Welcome window for the SigmaTel AC97 Audio Drivers Setup program appears click Next 4 Click Finish to restart the computer and to allow changes to take effect 2 9 E 3 Configuration 3 m Configuration CONFIGURATION The BIOS Setup This chapter discusses the Award Software Setup utility program built into the BIOS ROM The Setup utility program allows users to modify the basic system configurations and settings The information is then stored in battery backed RAM so that it retains the Setup information when the power is turned Off The Award BIOS installed in your computer system s ROM is a custom version of an industry standard BIOS This means that it supports Intel Pentium processors in a standard IBM AT compatible input output system The BIOS provides critical low level support for standard devices such as disk drives and serial and parallel ports The Award BIOS has been customized by adding important but non standard features such as virus and password protection as well as speci
86. see Figure 1 9 Item 6 This analog video monitor port supports either simultaneous at the same resolution or independent display operation It is not necessary to connect an external monitor to the FlexPAC but by using an external monitor you can achieve higher resolutions than on the internal flat panel display External Mouse If preferred a pointing device can be used in place of the embedded touchpad on the standard keyboard included with the FlexPAC Only a serial or USB type mouse can be used along with the standard keyboard If using a serial mouse use one of the 9 pin RS 232 serial ports to connect it If using a USB mouse use one of the USB ports to connect it Please refer to the pointing device specific documentation for information on connecting and using the external mouse The serial and USB ports are located on the rear panel of the FlexPAC see Figure 1 8 1 19 E 1 m Getting Started Powering On the FlexPAC Before you plug in the power cord or any other equipment for the FlexPAC take an inventory of each device and make sure you have all the appropriate cables you need If any cables are missing for the FlexPAC immediately contact Kontron technical support for a replacement The power switch and the power cord receptacle for the FlexPAC are located side by side on the side panel to the left of the display see Figure 1 10 The FlexPAC requires an AC power source for operation 1 Make sure the power switch is
87. stem unit 3 Make sure the keyboard is securely connected to the FlexPAC 4 Make sure the power cord is securely connected to the FlexPAC Make sure the other end is plugged into a properly grounded power outlet 5 Make sure there is not a diskette in the floppy disk drive or a CD in the CD ROM 6 Turn the FlexPAC back On 6 8 E 6 m Maintenance amp Troubleshooting If the system issues a series of beeps before the display device initializes a fatal error has occurred Generally it is a problem associated with the system memory Refer to the section on Beep Codes later in this chapter Observe the system s Startup sequence The system should successfully complete each of the steps described in the Typical Startup Sequence If the system does not complete each of the steps the component activated during that step may be faulty Call Kontron technical support for help or advice if the Startup sequence cannot be entirely executed If the system issues any error messages during the startup sequence take the appropriate corrective action described under Error Messages in this chapter 10 If you isolate the problem to a specific device refer to the user s manual 11 which came with that device and try to fix the problem yourself If you are experiencing problems with a particular software program try re running that program If the problem keeps arising see the pr
88. stop for all other errors The system boot will not be halted for a disk error it will stop for all other errors The system boot will not be halted for a keyboard or disk error it will stop for all other errors 3 9 M 3 m Configuration Advanced BIOS Features Setup The Advanced BIOS Features Setup menu allows you to configure and improve your system for basic operation It allows you to set up some special features according to your preference You have the opportunity to select the system s default speed boot up sequence keyboard operation shadowing and security features ROM PCI ISA BIOS ADVANCED BIOS FEATURES SETUP AWARD SOFTWARE INC Virus Warning Disabled ITEM HELP CPU IL1 and L2 Cache Enabled Hyper Threading Technology Enabled Quick Power On Self Test Enabled Menu Level First Boot Device Floppy Second Boot Device HDD 0 Allows you to choose the Third Boot Device CD ROM VIRUS warning feature for Boot Other Device Enabled the IDE Hard Disk Boot Swap Floppy Drive Disabled sector protection If this Boot Up Floppy Seek Enabled function is enabled and Boot Up NumLock Status On someone attemps to write Gate A20 Option Fast data into this area BIOS Typematic Rate Setting Disabled will show a warning Typematic Rate char sec 6 message on screen and Typematic Delay Msec 250 alarm beep Security Option Setup APIC Mode Enabled MPS Version Control for OS 1 4 OS Sele
89. t Have Disk then insert the installation diskette you just created into the floppy disk drive and click on Ok Click on Ok Close then enter the IP address Remove the floppy diskette Close all applications and restart the system for the changes to take effect 25M 2 m System Description SigmaTel AC97 Audio Drivers for Windows NT 4 0 Use the following installation procedure to install the SigmaTel AC97 Audio Drivers in the Windows NT 4 0 environment 1 Power On the FlexPAC Insert the supplied Drivers User Manual CD into the CD ROM An Inside this CD window will appear Click on the Intel Chipsets icon on the left side of the window Click on the Intel 845 Chipset Family Drivers Now click on the SigmaTel AC97 Audio Driver When the Welcome window for the SigmaTel AC97 Audio Drivers Setup program appears click on Next to continue Click on Yes to accept the software license agreement and proceed with the installation process On the next window select Install and click on Next to install the SigmaTel AC97 Audio Drivers The Setup process is now complete Remove the CD Click on Finish to restart the system for the changes to take effect After the system has restarted a window will appear showing some installation information When prompted restart the system to complete the audio driver installation 26 E 2 m System Description
90. tem will issue a beep or a series of beeps If the error is fatal non correctable the system halts after reporting the fatal error If it is a non fatal correctable error the process continues after reporting the error If the BIOS detects any problems they are communicated through error messages Errors are reported in one of two ways e If the error occurs before the display device initializes a series of beeps will sound Beep codes indicate that a fatal error has occurred A beep code is an error message consisting of speaker tones arranged in distinctive patterns e If the error occurs after the display device initializes the error message is displayed as text With some displayed error messages a prompt to press lt F1 gt may appear Should your system issue any error messages or beep codes before or during POST testing look up the error message s and beep codes listed on the next few pages to determine whether you should try to fix the problem yourself or contact Kontron technical support for assistance 6 11 E 6 m Maintenance amp Troubleshooting POST Test Codes Description Test Point Initial L1 L2 Cache Make Stack and Diagnose CMOS Turn Off FAST A20 for POST Reset GDT s 8259s Quickly Signal Power On Reset at CMOS Initialize the Chipset SDRAM Search for ISA Bus VGA Adapter Reset Counter Timer 1 Exit RAM User Register Configuration Through CMOS Dispatch to 1st 64K RAM Test Checksum the ROM
91. tention plate must be removed This section provides precautions and procedures necessary for installing and removing add in cards The memory modules are not user accessible The FlexPAC must be returned to Kontron or a Kontron approved service center for a memory upgrade Contact Kontron technical support for assistance WARNING Disassembling the FlexPAC other than for add in card install ation will void the warranty Removing the Outer Casing A 3mm hex driver is needed to remo ve the outer casing from the FlexPAC 1 Turn the power switch Off Disconnect the power cord and any other external device cables connected to the system 2 Always close the keyboard up against the main unit when opening up the FlexPAC This will protect the keyboard and the screen from receiving any damage when removing the outer casing 3 Place the unit face down on a flat sturdy surface The rear panel will be facing upwards 4 Using a 3mm hex driver remove the six M4 hex screws securing the rear panel of the unit see Figures 5 1 amp 5 2 5 Gently slide the outer casing up and away from the main chassis see Figure 5 1 52 M Figure 5 2 Remove the Outer Casing 5 m Expanding the FlexPAC 53 B 5 m Expanding the FlexPAC Add In Card Expansion For added expansion the FlexPAC provides four PCI slots The add in card slots are mounted on a passive backplane which sits at a 90 angle from the system board Any size card up t
92. tility loses the system configuration information when the FlexPAC is turned Off the battery may be weak or defective Contact Kontron technical support for assistance NOTE Danger of explosion if a new battery is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions 6 23 E 6 m Maintenance amp Troubleshooting 6 24 W 6 m Maintenance amp Troubleshooting 6 25 W A Appendix A m Appendix APPENDIX The Appendix provides information that is not necessary for normal operation of your system unit The following sections are contained in this appendix m External Ethernet Connector m External VGA CRT Connector E I O Port Address Map m Interrupt Request Lines IRQ m Technical Specifications m Flat Panel Display Specifications m Environmental Specifications E Standard AC to DC Power Supply a Flat Panel Display Characteristics A m Appendix External Ethernet Connector J25 is the primary internal ethernet connector on the system board A CPU card with 10 100MBps ethernet capabilities is to be used with this connector and it s corresponding RJ45 input jack J27 is a secondary internal ethernet connector The J27 secondary RJ45 connector is used in conjunction with a secondary Ethernet through a MicroPCI Ethernet card The following figure shows the pin out assi
93. tion 3 Select the folder in which the Setup will install files Click Next to accept the default folder or click Browse to choose a different location 4 Select a Program folder Click Next to accept the default program folder or enter a folder name you prefer 5 The Install Shield Wizard has completed the installation Remove the CD Click Finish to restart the system for changes to take effect 23 E 2 m System Description Windows NT 4 0 Drivers The following drivers are for Windows NT 4 0 operating systems only Windows NT 4 0 must be loaded on your system before attempting the installation of these drivers Installing Windows NT 4 0 VGA Drivers Use the following procedure to install the ATI Mobility Radeon M6 graphics driver in the Windows NT 4 0 environment It is recommended that you make a backup copy of the ATI Mobility Radeon M6 VGA drivers for safekeeping 1 Power On the FlexPAC Insert the supplied Drivers User Manual CD into the CD ROM 2 An Inside this CD window will appear Click on the VGA Card icon on the left side of the window 3 Then click on ATI Mobility Radeon VGA Driver on the right side of the window 4 When the Welcome window appears click on Next to continue 5 Click on Yes to accept the software license agreement and proceed with the installation process 6 In the Select Components window click on the Express Recommended installation metho
94. ult CMOS value from BIOS default table Option Page Setup menu only Load the default Reserved Reserved F10 Key Save all the CMOS changes Main menu only Getting Help Press the lt F1 gt key to display a small Help screen that describes the appropriate keys to use and the possible selections for the highlighted option To exit the Help screen press the lt Esc gt key or the lt F1 gt key In Case of Problems If after making and saving system changes in Setup you discover that your computer is no longer able to boot the Award BIOS supports an override to the CMOS settings This override resets your system to it s default settings Only alter the settings which you thoroughly understand It is strongly recommended that you avoid making any changes to the default settings These default settings have been carefully chosen to provide the absolute maximum performance and reliability Even a seemingly small change to the Chipset Setup has the potential for causing you to use the override 3 3 B 3 m Configuration Main Menu When you enter the Award BIOS CMOS Setup utility the Main menu will appear on the screen Use the following Main menu to select from several Setup categories and two exit choices Use the arrow keys to select among the categories and press lt Enter gt to accept and enter the sub menus ROM PCI ISA BIOS CMOS SETUP UTILITY AWARD SOFTWARE IN
95. up and the power LED indicator does not illuminate check the following items e Is the power cord properly plugged into it s power receptacle and is the other end plugged into a grounded power source e Is the FlexPAC plugged into a switched multiple outlet box Is the switch on the outlet box turned On Is the power switch turned On e If applicable is the external monitor CRT turned On e Is the AC outlet working Plug a different electrical device into the outlet to make sure it s in working order 6 17 E 6 m Maintenance amp Troubleshooting System Fails to Boot From the Hard Drive If the system fails to boot from the hard drive check the following items Has the hard drive been formatted Does the LED flash when attempting to read from or write to the hard disk drive Is the hard drive type number configured properly in the BIOS Setup utility If you have an IDE hard drive is the IDE controller enabled through the BIOS Setup utility If you have a SCSI disk drive is the SCSI controller enabled through the Setup Configuration Utility Is the keyboard connector firmly attached to the system Add In Card Fails to Work Properly If an add in card s fails to work properly after installation check the following items e Is the add in card s properly installed and seated in it s socket e Are the jumpers on the card s properly configured Refer to the manufactur
96. ut from the CD ROM E Status LED The status LED illuminates to notify you that the power is On and that the system is busy accessing the CD m Manual Eject Hole Use this tiny emergency hole during a mechanical or power failure to manually eject the CD tray out from the CD ROM Loading and Removing a CD ROM Disk Use the following procedure to load and remove a CD from the CD ROM Place the keyboard to the side when operating the CD ROM If it is not moved it can interfere with the ejection of the loading tray WARNING Use care when handling the CD as you can easily scratch the surface and destroy the data Hold the CD around the outer edge or by the center hub 1 Push in the Eject button located on the front panel of the CD ROM and the loading tray will eject out see Figures 4 3 and 4 5 Item 5 2 Carefully place the CD onto the center hub of the loading tray Gently press downwards until it snaps securely in place on the spindle see Figure 4 4 Push the loading tray back into place in the CD ROM 3 To remove the CD push in the Eject button and the loading tray will eject back out Carefully remove the CD from the spindle and push the loading tray back into place Store the CD in it s protective case when not in use NOTE If your FlexPAC is equipped with an optional CD RW drive software is supplied to facilitate CD burning 4 6 E 4 m Display amp Drives NOTE Never force a CD into or out of
97. values to CMOS RAM Enter Y for yes or enter N for no Load Setup Defaults This option allows you to load the CMOS default values into the system s configuration These default settings are optimal and enable all the high performance features To load the Setup BIOS default values to CMOS RAM enter Y for yes or enter N for no Save and Exit Setup This option lets you determine whether to accept the modifications you have just made or not If you type Y for yes you will quit the Setup utility and save all changes into CMOS memory If you type N for no you will return to the Setup utility Exit Without Saving Select this option to exit the Setup utility without saving the modifications you have just made in this session Type Y for yes to quit the Setup utility without saving to CMOS memory Type N for no and you will return to the Setup utility 3 30 E 4 Display amp Drives 4 m Display amp Drives DISPLAY AND DRIVES This chapter contains the following sections m Flat Panel Display m Optional Removable Hard Disk Drive m Floppy Disk Drive m CD ROM Drive This chapter contains display specifications information about the flat panel display and connecting an external CRT monitor The removable hard disk drive option the floppy disk drive and the CD ROM are also covered in this chapter The Flat Panel Display TFT Y
98. vironment or where the FlexPAC is being used If it is being used in a factory type environment the fan filter should be cleaned once every three months If the environment is relatively clean and free of dust pollutants then once every six months should be sufficient You will become more familiar with the cleaning process as time goes on The fan filters are easily accessible and can be cleaned at your convenience They are located behind the removable metal screen covers on each side of the FlexPAC see Figure 6 1 1 Using a 1 16 inch hex driver remove the hex screws from the metal screen covers Be careful not to strip the hex screws while removing them 2 Carefully lift the screen covers out and away from the FlexPAC 3 Gently pull the foam fan filters out from their placed positions 4 Using warm water and a mild soap solution gently wash each foam fan filter by hand Then let them air dry 5 When the filters are completely dry carefully replace them back into their designated areas 6 Replace the metal screen covers and insert the hex screws Using the 1 16 inch hex driver carefully tighten down each hex screw Be sure not to over tighten them 65 E 6 m Maintenance amp Troubleshooting Figure 6 1 Removable Fan Cover Grills 6 6 W 6 m Maintenance amp Troubleshooting Troubleshooting the FlexPAC In most cases problems with personal computers are the result of improper hardware or software
99. y TIMES bid pa ei eo bb bb aoe ee hd Pod bes 3 16 Active to Precharge Delay 0 00 eee eee 3 16 DRAM RAS to CASH Delay 0000 eee eee 3 16 DRAM R ASH Precharge 2 0 eee ee ee 3 16 DRAM Data Integrity Mode 0000 eee eee 3 16 Memory Frequency For 0 00 eee eee 3 16 System BIOS Cacheable 0 000 eee eee 3 17 Video BIOS Cacheable s can acsi a u aua a a ae ea eee 3 17 Memory Hole at IS5MB 16MB 000000 3 17 Delayed Transaction s as seneo te win ea enia e ete ee eee 3 17 AGP Aperture SIZE MB se iscia ogc Sead ias 3 17 m Table of Contents Delay Prior to Thermal o o o o ooo ooooo aa ee i s 3 17 E HZ ISA Enable avoir ri ae eet wh ee ek S 3 17 Integrated Peripherals o o o o ooo ooo 3 18 On Chip Primary Secondary PCI IDE o o o o o o o o o o 3 18 IDE Primary amp Secondary Master Slave PIO 3 19 IDE Primary amp Secondary Master Slave UDMA 3 19 USB Controller ba oc a e de 3 19 USB Keyboard Support 2 2 0 00000 eee eee 3 19 AC97 Audi coo isc ide Fae eee aa se RE eG ead 3 19 Initial Display First i o244 n0 000444 oo He eee aed beads 3 20 IDE HDD Block Mode 0 00 ee eee 3 20 On Board FDC Controller 2 020 0 ee 3 20 On Board Serial Parallel Port o o o o o ooooooo oo 3 20 UART Mode Select inicio a e ee ad 3 21 UR2 Duplex Mode 0 0000 eee ee 3 21 Paralle

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