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MultiLink 3.0 User Manual - Sola/Hevi-Duty

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1. SINISE SISISISISISIS 4 gt Cancelling Event i Selected Action outlined The example above shows how to enable a Notify Action for UPS Operating On Battery Testing Configuration Settings After configuring the responses to a UPS related event you may test your settings by simulating the event as described in 9 6 Testing Responses to E vents Temporarily Disabling an Event At any time you may deacti vate an event When the event is re enabled all configuration settings remain as last saved For details see 9 7 Disabling an Event Configuration Steps The following sections detail the options available for each Action The Actions and Events avail able depend on the connection method and device type but the steps are the same for all types Configuring MultiLink for Your System 45 9 5 2 Event Actions Notify The Notify feature automatically generates messages pop up or console about U PS related events that appear on specified computer users screens AH MultiLink Viewer OF x Notify Action E E MultiLink Workstation Network 4 event f Notify N Email P B My Event Actions UPS Operating On Battery 4 4 DEE Dowssey ew Q0 oe Bol s Battery Capacity 20 orl V v TH BackupuPs on co Eeten Time Remaining v T i UPS Output Returned Fr v Notification f Options depend on operating system
2. MA User 4 Carecile 3 Specie Users Check v the Enable Notify Action box This is required for the action to operate Thelnitial Delay displays the time lapse between an event s occurrence and when the notifi cation message is sent The Repeat Count box shows how many times MultiLink will send a message at intervals specified in the Repeat Interval box For example to start sending a notification 15 seconds after the E vent occurs and then every 30 seconds for a total of 5 times Initial Delay 15 sec Repeat Count 5 e Repeat Interval 30 sec Default messages have been set up for all events These messages state the type of event the time it occurred the device involved and a description of the event To view a message as it will appear on users screens click on the Preview button AH MultiLink Notification Configuring MultiLink for Your System 46 Toalter a message click on the Edit button and enter the desired text in the Message win dow as shown below Message X i Date Time Event Type Event Source Event Description MultiLink Event Type Occurred on Date and Time at device Event Source Event Description OK Cancel Buttons at the top of the Message window insert linked text that prompts MultiLink to describe the event Text also may be typed into the Message window To restore the default message at any time click on Default Checking t
3. How Do You Contact Sola Hevi Duty for Technical Support 3 3 0 3 1 3 2 3 3 WHO CAN BENEFIT FROM MULTILINK Any computer user from the person with a single computer to the business with a multiple net work system can protect valuable data using a Sola H evi Duty UPS and MultiLink to perform an orderly shutdown of the operating system in the event of utility power failure Configurations The application can monitor virtually any configuration see examples in Figure 4 e Any individual computer with a single UPS Any single network with multiple computers and one or more UPS units e nterconnected networks with computers powered by one or more UPS units Connections MultiLink works with any of these connections to a UPS 1 SNMP card on a network or interconnected networks 2 Serial port on your computer using serial communications or contact closure A single computer connected by any of those methods can be networked to other computers and with license upgrades configured to monitor UPSs connected to those computers MultiLink can monitor a network that includes any combination of LANs WANs and any other type of network MultiLink can notify targeted client computers of On Battery and Low Battery events for coor dinated shutdown of the operating system Platforms MultiLink functions on multiple platforms Visit the Web site for a list of currently supported platforms Who Can Benefit From MultiLink
4. INSWUCIONS 40 5 y qx de dH uera gala esr RE ar o3 pd Rob bu ia qw Arana oW S Pared ed ra 91 APPENDIX C TECHNICAL INFORMATION amp FREQUENTLY ASKED QUESTIONS 93 APPENDIX D LIST OF EVENTS 52 2 878 arse dsc 808 40 Eus CR ee abate bee See ee 94 DX Vents Ior Eob OSt yaaa xcu oe Ra a c b ce IH a bd a eae RR A 94 D2 Events Io PS s as od dU ede es br do ARES ae Ce REE ROS andi arti dr erae v 95 APPENDIX E ORDERING PARTS FROM SOLA HEVI DUTY 02000 cece neces 101 Figure 1 Figure 2 Figure 3 Figure4 Figure5 Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 FIGURES Direcc cable eontiecbl op a xa docta eh ae devi OP Ca Y E eve accede ae cu a CO TR eh 7 UPS connected by cable to one computer on network llle 7 UPS with SNMP card on network 0 0 I RR RR RR nh 8 Multiple Users SNMP and Serial Port Connections llle 8 Seral Port Conriector s 1 6 2 roba CR ea S e CO C Pes c P GR e a EY a 91 TABLES Communications Method by UPS Model 0 0 00 ccc rn 5 Features Available by Connection Type 0 ccc ee rn 17 Viewer TabS SUMMA Y viua dus sae back E QURE d eu ae der bh aoa cr di duck RE nw ee ae 18 Viewer Menu Options Summary sees eee ee eee 19 Viewer Tabs Checking the UPS Status and Event Log 0 cee 21 Viewer Menu and Tab Options Configuring the Soft
5. New Provider OK Cancel 3 Updatethe person s name and Pager ID as needed The Pager ID is theunique method paging service providers use to connect to a pager Some paging service providers use a unique phone number as the Pager ID others use a common phone number and an identifying number For services using a unique phone number enter the pager specific phone number in the Pager ID box and leavethe Service Provider phone number blank For services using a common phone number enter the specific D in the Pager ID box and the common phone number in the Service Provider configuration 4 Choose the paging method numeric or alphanumeric from the Pager Type drop down menu 5 Toupdate the person s service provider choose from the Service Provider drop down menu or click on the New Provider button to enter a new provider 6 Click on OK C ToDelete a recipient from the list l Highlight the address in the Recipients box in the main window E vent Configuration tab with the Page action highlighted 2 Click on the Delete button The address is deleted from the page Recipients box An alternate method of removing a recipient is to open the Edit Address List window highlight the address to be deleted from the recipients listing and click on the arrow The Edit Paging Parameters button gives you access to an address book with pager addresses and service providers For details see 9 5 5 Edit E Mail Pager Pa
6. A 5 4 Uninstalling MultiLink e You must log in as root e ClosetheMultiLink Viewer the uninstall process will fail if the Viewer is open e Gotothedirectory wheretheMultiLink files are located e g opt MultiLink and run Uninstall e A confirmation box asks if you are sure you want to uninstall the software e Pressing the Yes button will begin removing the software e A message box appears when the process is completed The uninstall process stops MultiLink services that are running and removes all MultiLink files from the hard drive Operating System Details 84 A 6 NOVELL NETWARE A 6 1 Platform Specific Requirements NOTE MultiLink cannot beinstalled with Novell 4 11 on a multi processor machinerunning SMP nlm which prevents running J ava In addition to the general requirements listed in 4 0 What is Required to Use MultiLink prospective MultiLink users must also have these minimal requirements NetWare 4 11 4 2 5 0 or 5 1 server with J AVA and NETDB modules loaded 35 MB of free disk space on SY S volume Novell s NetWare Client on Windows 2000 NT 98 or 95 on an Intel Pentium class processor Read write access to SY S System SYS must be mapped to a drive on the client for installation and for operating the M ultiLink Viewer 45 MB of free disk space in the client s 96T EM P96 directory for installation A mouse or other pointing device on the client workstation TCP IP network protocol Novell J ava V
7. Choosethe type of paging service from the Type drop down menu either Telocator Alpha numeric Protocol TAP for alphanumeric pagers or Numeric Touch Tone Connection for numeric pagers An alphanumeric pager displays messages contai ning text and numerals a numeric pager displays only numerals Click OK This opens the Edit Paging Service Provider window as shown New Service Provider Bd Ri Edit Service Provider x Type elocator Alphanumeric Protocol TAP v Marre The TAP connection type dials a specified telephone number and delivers an alphanumeric message Connection Type elacator Alphanumeric Protocol TAP Phone Number Serial Port Settings T data bits even parity 1 stop bit OK Cancel New Semice t Fi Ri Edit Service Provider Ea Type Numeric Touch Tone Connection Narfe The numeric touch tone connection type dials a specified telephone number and delivers a touch tone sequence Connection Type Numeric Touch Tone Connection Phone Number and Touch Tone Sequence OK Cancel OK Cancel e Enter the service provider s name in the Name box The Connection Type box displays the choice of Type made in the preceding step Enter the service provider s phone number For an alphanumeric pager enter the phone number in the Phone Number box in this format 1 800 555 1212 Do not use parentheses around the area code e For
8. Configure Menu Local Password 9 4 7 Configure Menu Upgrade License Configure menu Event Configuration tab 9 5 Configuring Event Configuration tab Right click on event for Test Event Event Configuration tab 9 6 Testing Responses to Events Right click on event for Disable Event Configuration tab 9 7 Disabling an Event Right click on Action 9 8 Disabling an Action for Disable Event Configuration tab Each section of this chapter begins with opening the MultiLink Viewer For instructions on open ing the Viewer see the information for your platform in Appendix A Operating System Details Configuring MultiLink for Your System 25 9 1 Using MultiLink Menu Items 9 1 1 MultiLink Menu Save Event Configuration Changes to Event Actions must be saved before they will take effect To do this Click on MultiLink then on Save Event Configuration f you try to exit the Viewer before saving Event Actions changes MultiLink will prompt you to do so 9 1 2 MultiLink Menu Service The Service menu item allows the System Administrator to verify that theMultiLink service daemon is running or to start or stop the MultiLink service Under normal circumstances you will not need to start or stop the MultiLink service manually Stopping the service means that the software is unable to protect your computer network and data during a power failure See 10 1 Starting or Stopping MultiLink Service f
9. HEVI DUTY Electncal Group POWER PROTECTION MultiLink Version 3 0 Release User Manual Mical iLinkk soval FiEVI DU TY Electrical Group TABLE OF CONTENTS MULTILINK IO sd apice e deant Ma dca dei daban o d at atas ea deterior dr bU eg a a i dead 1 1 0 WHAT IS MULTILINK iau ta hae eb kd RC eee CREER HAEC aC hn Re RR R rata 2 1 1 HOW Does N rtr nk VVOFIK 4 5 ied BSS bweugchepbis uris ch BAS bak dene dris 2 2 0 How Do You CONTACT SoLA HEvi DuTY FOR TECHNICAL SUPPORT 3 3 0 WHO CAN BENEFIT FROM MULTILINK eee eee nn 4 3 1 Genius e M rr 4 3 2 CONNEC ONS Lacs diana Deus Bee teehee Paco dac dac dolos eir oodd m bero S bos sebo d ied s 4 3 3 PISETOLITIS 6c do teo d ORC oa ee EUR ets ee ORT e d e a D BR chy e OR de 4 4 0 WHAT IS REQUIRED TO USE MULTILINK 02 0 cee eee eee 5 4 1 Connecting host computer UPS and targeted dients 00 cece eee 5 4 1 1 MultiLink Basic Notification Source 0 0 0 0 eee a 5 4 1 2 Serial or SNMP Connection os ts ruri eC RIA e CR Tei bead eer Die CROCO Der 5 A3 Contact GIOSUF G s s aco rot a a a e I E dequo a See a Been a 5 4 2 Requirements for Installing MultiLink nanasan 0 0 ce eee 6 5 0 MULTILINK CONFIGURATIONS 0000 c eee ee hh hh mnn 7 5 1 Cable COP ICE ON st e usos dedi pa She Beto dede doe Noe o ee ie c Beto b dedo fod CR RR oh 7 5 2 SNMP C OMMCCEVOM e aod cae odd E Ea Ec e ana etn Good Qe Rat Ea P cda
10. Toselect UPS parameters that will be checked and recorded in the data log file click on an item in the Available window then click on the arrow to movethat item to the Selected win dow More than one item can be moved at one time by using standard methods common to your operating system MultiLink will record data about any parameter selected for logging Thelnterval box displays the number of minutes between MultiLink s checks of the UPS e The Records box displays the number of records that will be stored in the data log file TheHistorical files box displays the number of data log files that will be retained Configuring MultiLink for Your System 35 9 4 9 4 1 9 4 2 Configuring Configure Menu The Configure menu is integral to setting up MultiLink s response to various UPS related events The Configure menu allows you to add and delete UPSs for monitoring set up the modem edit your password and install an upgrade license Device List Subfolders TheMultiLink Network consists of two subfolders My Device List and Network Device List These subfolders are especially useful in organizing the UPSs and MultiLink installations to be monitored The My Device List subfolder contains the UPS that is powering the host computer and other UPSs being hosted by this computer The Network Device List subfolder allows you to add other MultiLink installations any where on your network enabling the System Administrator to keep t
11. BasicCCDevice at 10 10 11 7 S39 5 5 5 3 i N11250512600 at 10 10 11 100 i S5 KA4R2AB on COM1 Configuring MultiLink for Your System 38 The Edit Network Device List menu option allows you to add change or remove a MultiLink installation To do this Click on Configure then on Edit Network Device List MultiLink Viewer Edit Network Device List MultiLink IenIniPiica Help The MultiLink network installations below will be displayed in your viewer You can monitor remote MultiLink installations from Network Device List on the Overview tab and you can edit the configuration settings of remote MultiLink installations from Network Event Actions on the Event Configuration tab amp Local password Upgrade License Bypass group 5tati Network Device Hosts Add Descriptic i 73 Innit arnon Edit Click on Configure then on Delete Edit Network Device List to view any MultiLink installation in your network OK Cancel device list and the controls to add alter or remove a MultiLink installation e Add edit or delete a MultiLink installation as described in the following sections Add a MultiLink installation A MultiLink Network Administration License is required for this procedure In addition a Multi Link installation must permit remote access before it can be monitored or configured by a remote computer see 9 4 6 Configu
12. CDE all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a common logon script e g etc profile see the CDE documentation or xhost man page for more information about the desktop security mechanism usr bin X11 xhost hostname Note The characters surrounding hostname are the grave accent that is usually found on the same keyboard key as the tilde Operating System Details 81 Starting MultiLink Applications During installation shell scripts are created in the product installation directory tree e g opt MultiLink These scripts may be used to execute these MultiL ink applications e bin Viewer Viewer e Uninstall Uninstall MultiLink For convenience you may want to add the bin subdirectory to your PATH Verify MultiLink is Running When operating properly MultiLink is running constantly in the background To verify that it is doing so use sbin init d SolaM show to get a list of the active MultiLink processes Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name In this example the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will l
13. Pw dH o OK Cancel To enableMultiLink to use the modem dick on Configure then on Modem In the Modem Configuration window that opens place a check mark wv in the Modem Connected and Enabled box this is required to use the modem Select the proper Modem Serial Port from the drop down list e Enter the required information a If your telephone system requires dialing a particular digit such as 9 to get an outside line choose from the drop down list in the External Line box or enter the number followed by a comma b Iftheline used by the modem has call waiting feature choose from the drop down list in the Disable Call Waiting box or enter the required code followed by a comma c Before MultiLink can find and utilize the modem data must be entered in the Modem Control boxes You may change the default values as needed d At any time click on the Reset to Defaults button to revert to the factory defaults for this feature e Click OK to save the changes or click Cancel to close the window without saving Configuring MultiLink for Your System 41 Usingthe Local Password menu item the System Administrator can set up security access for 9 4 6 Configure Menu Local Password MultiLink MultiLink MehTniPIa Help Overview Edit My Device List Click on 4 Edit Network Device List Configure e Modern then on Local password Local Pass Upgrade License word Hypass grou
14. and initiates graceful operating system shutdowns when needed This product permits config urable responses to UPS status changes including support for e mail pagers and on screen noti fication How Does MultiLink Work MultiLink on a host computer communicates with a UPS using network or direct cable connec tions to detect loss of utility power and the status of the UPS battery For network communica tions MultiLink employs the SNMP protocol and IP addresses For direct cable connections MultiLink uses either serial communications or contact closure depending on the UPS model With the release of MultiLink 3 0 the user has the option of expanding MultiLink s network capa bilities License upgrades allow the System Administrator to monitor and control multiple devices computers powered by the same UPS other UPSs and even other MultiLink installa tions throughout a network from a single location TheMultiLink Network Shutdown License permits the designation of an authorized number of computers as targeted client computers MultiLink installed on those targeted clients responds to On Battery and Low Battery notifications from MultiLink on the host computer MultiLink uses the SNMP protocol and P addresses to communicate with targeted client comput ers running MultiLink using the network instead of requiring separate expensive hardware and cables that might run alongside network lines Typical sequence MultiLink s res
15. with status of Started shows MultiLink service is running service Client Service for Netware ClipBook Server COM Event System Computer Browser DHCP Client Directory Replicator EventLag 5nla Hevi Duty Multilink Messenger Startup Parameters Po Help Status Started Started Started Started E Started Startup Llose Automatic Start Manual Manual Stop Automatic Disabled Ee Manual Tianhe Automatic Automatic UE Automatic 2 Hw Profiles Operating System Details 74 Verify MultiLink is Running Windows Me 98 When operating properly MultiLink is running constantly in the background To verify that it is doing so e Run the System Information utility as shown below by pressing the Start button then clicking on Programs Accessories System Tools and finally System Information In the System I nformation tree dick on Software Environment then Running Tasks The SolaM exe program should appear in the list Microsoft System Information File Edit View Tools Help uj a s e System Information H Hardware Resources H Components Software Environment o H Drivers 16 bit Modules Loaded 32 bit Modules Loaded z Running Tasks z Startup Programs System Hooks E OLE Registration Kermel3z dll 4 10 2222 Microsoft Corporation Wire Kernel MSGSRV3ZENE 4102222 Microsoft Corporation Windows 3z E Spools exe 4
16. 6 3 Post Installation Notes MultiLink installation adds a line containing svs NSystemMMLNSolaM ncf to the server s AUTOEXEC NCF and adds sys system ML bin to the server s search path Notes on Running MultiLink Starting MultiLink Applications MultiLink services are configured and started during installation Installation also creates NCF and LNK command files in the bin subdirectory of the product installation directory e g SYS NVSystem ML bin These scripts may be used to execute the following MultiLink GUI applica tion e Viewer Viewer nk The Viewer may be run at the client workstation by using Viewer Ink To enablethe scrollable GUI notification pop up on a NetWare 5 x server the server must be con figured to support J ava s GUI NWGF X The LNK files are provided for the convenience of starting the GUI on your NetWare client work station To run the applications on the NetWare client you must have access to syS System ML Verify MultiLink is Running When operating properly MultiLink is running constantly in the background To verify that it is doi ng so get a list of all active ava programs running through the java show command there should be an entry with Classname of com liebert dpg executor L xE xecutor if the MultiLink ser viceis running Identifying a Computer s IP Address Refer to Novell s INETCFG instructions Message Format The message format can be specified through the E vent
17. Checklist Windows Me 98 95 On Windows M e 98 95 no additional pre installation checks are required Serial Port Selection The preconfigured serial ports are COM 1 through COM4 You may select one of these or enter another as appropriate Operating System Details 73 A 1 3 Notes on Running MultiLink Starting MultiLink Applications During installation shortcuts for theMultiLink Viewer and the Uninstall function are created in the MultiLink folder in the Start menu of the user performing the installation To execute either of these programs click on the Start button then click on Programs Multi Link and finally on the desired shortcut Verify MultiLink is Running Windows 2000 When operating properly MultiLink is running constantly in the background To verify that it is doing so e Right click on My Computer to open a pop up menu then dick on Manage to open the Com puter Management window as shown below In that window dick on Services and Applica tions then on Services If the MultiLink service is running Sola H evi Duty MultiLink appears in the list with a status of Started m Computer Management Computer Management Local E dh System Tools LB f Event viewer POBR GE System Information eA Performance Logs and Alerts Disk Management be Disk Defragmenter heg Logical Drives Br EE Removable Storage Bl de Services and Applications ee 4 WMI Control be zo Services E ES Indexing Se
18. Duty Web site A UPS linked to a computer For requirements specific to various operating systems see the MultiLink Web site or Appendix A Operating System Details A communications link between the UPS and the computer Ethernet Internet or Intranet utilizing SNMP protocol and IP addresses OR e A special serial cable available from Sola H evi Duty or built with instructions in Appendix B Making Your Own MultiLink UPS Cable of this manual and an available serial port on the computer protected by the UPS see Appendix C Technical Information amp Frequently Asked Questions With an SNMP card in the UPS with available IP ports 161 and 162 see Appendix C Technical Information amp Frequently Asked Questions TCP IP connectivity throughout the network if the UPS is equipped with an SNMP card or if MultiLink will monitor or communicate with more than one UPS or computer Before beginning installation l Check with your System Administrator about the need to disable certain network software 2 see Appendix C Technical Information amp Frequently Asked Questions For a serial port connection to the UPS you will need to buy or make a custom cable MultiLink will NOT function properly with an ordinary serial cable connected to the UPS You may purchase a cable by contacting your local Sola H evi Duty representative value added reseller or distributor see Appendix E Ordering Parts From Sola H evi Duty for part numbe
19. Output Returned From Boost Mode UPS Output In Buck Mode The bypass input voltage has returned to a usable range in terms of frequency or voltage The UPS has initiated a test of the battery system The UPS has failed a test of the connected battery The UPS has failed an internal diagnostic test The UPS has performed a test of the connected battery and reported the result as passed The UPS has performed an internal test and reported the result as passed The UPS has determined that the battery needs to be replaced The input frequency is out of the nominal range of the UPS The output load has returned to the UPS from bypass and is now protected The UPS output has returned from boost mode Boost mode is the correction of output voltage during low input utility conditions The UPS has reported it is in buck mode Buck mode is the correction of output voltage during high input utility conditions The size of the load being powered by the UPS is Informational now within the acceptable range of the UPS If you have taken steps to correct an overload condition you have been successful If you are frequently receiving this notification along with an Output Overload warning you should confirm the UPS is only powering intended equipment and that an unauthorized device has not been connected to the UPS The utility voltage and frequency are now adequate to support your load on th
20. PMTAG and SVCTAG for each port You will substitute the values of these tags in the following command pmadm d p PMTAG s SVCTAG If you are using an SNMP card check for SNMP daemons E xecute the command ps ef grep i snmp Ifthe processes snmpdx or snmpdm are running they must be disabled before you can install MultiLink If you are not using an SNMP hardware card with your UPS then MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons Make sure the MultiLink distribution file has execute permission chmod x lt file gt then execute it Operating System Details T Serial Port Selection The preconfigured serial ports are aev term a and dev term b You may select one of these or enter another as appropriate Post Installation Notes The MultiLink installation program places the script solam in the etc init d directory It also creates K30SolaM and S90SolaM links in the etc rc1 d and etc rc2 d directories A 2 3 Notes on Running MultiLink If running the Common Desktop Environment CDE all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a common logon script e g etc profile see the CDE documentation or xhost man page for more information about the desktop security mechanism usr openwin bin xhost hostname Note The characters surrounding hostname are the grave accent t
21. System Details 76 A 2 SUN SOLARIS A 2 1 Platform Specific Requirements In addition to the general requirements listed in 4 0 What is Required to Use MultiLink prospective MultiLink users must also have these minimal requirements SunSoft Solaris on an UltraSPARC processor Appropriate patches applied to the operating system as noted below for Solaris 2 6 and Solaris 7 in order torun J ava 1 1 8 10 Minimum revision levels are shown later revisions are acceptable Lemon ib necemmenied Desorption 0 Version Recommended Description 2 6 5 6 5 6 6 6 Ner 7 5 7 Libthread Patch 7 5 7 107607 01 motif fontlist fontset libxm 7 5 7 107078 10 OpenWindows 3 6 1 Xsun Patch recommended for locales that use traditional Chinese characters 35 MB of free disk space during installation the tmp partition must have 45 MB free 128 MB of RAM Common Desktop Environment or Sun OpenWindows X Window System A mouse or other pointing device TCP IP network protocol A 2 2 Installation Notes Pre Installation Checklist Comply with the following requirements then return to 6 1 Before Installing MultiLink l Duringinstallation you must be logged in as root 2 If using a serial port connection to the UPS usethe pmadm utility to disable ttymon from monitoring the port To disable ttymon you must perform the following command pmadm 1 This command lists the
22. an action Click on the Event Configuration tab e Right click on the name of the action e n the pop up menu that appears click on Enable Bl MultiLink Viewer MultiLink Configure Help ial x Overview Event Configuration Event Log E A MultiLink Workstation Network Event fal atiy 1 Pree ott 1 Ee age Shutdown Command 2 Silence Al E My Event Actions UPS Operating O Battery 4 Enable NH mnie s41000 on COM1 BEN Battery i E Battery Capacity 20 or l E Battery Time Remaining Enable UPS Output Returned Fr woo j Y UPS Communication Es zl Right click on action name Configuring MultiLink for Your System 62 10 0 RUNNING MULTILINK After installation the MultiLink service daemon begins running in the background protecting your system from data loss It continues running constantly unless stopped through the Service option on the Viewer s MultiLink menu The same option allows you to resume running M ulti Link service without having to restart the computer Theinstallation modifies the computer sothat MultiLink automatically begins running each time the computer is started up and remains running in the background unless stopped through the Viewer s MultiLink menu Toensure that both MultiLink and the UPS are performing optimally MultiLink permits the Sys tem Administrator to test the UPS battery turn the UPS outpu
23. ava programs go to http www hp com go AVA Installation Notes Pre Installation Checklist Comply with the following requirements then return to 6 1 Before Installing MultiLink l Duringinstallation you must belogged in as root 2 l fusinga serial port connection to the UPS usethe SAM utility to disable getty or uugetty at system startup from monitoring the port where you are connecting the UPS Optionally you can delete or comment the following line or similar from the etc inittab file ttpl1 234 respawn usr sbin getty h ttyOpl1 9600 3 f you are using an SNMP card check for SNMP daemons E xecute the command ps ef grep i snmp If the processes snmpd or snmpdm are running they must be disabled before you can install MultiLink If you are not using an SNMP hardware card with your UPS MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons 4 MakesuretheMultiLink distribution file has execute permission chmod x lt file gt then execute it Serial Port Selection The preconfigured serial ports are dev tty0p0 and aev tty1po You may select one of these or enter another as appropriate Post Installation Notes TheMultiLink installation program places the script solam in the sbin init d directory It also creates K300SolaM and S900SolaM links in the sbin rc1 d and sbin xrc2 directories Notes on Running MultiLink If running the Common Desktop Environment
24. box see Properties UPS Settings Tab Running MultiLink 64 10 3 Using the UPS Control Contact Closure TheUPS Control in the Contact Closure setup permits you to turn off the UPS output This fea ture requires a special cable and is available only on certain UPS models Contact Technical Sup port for information WARNING TURNING THE UPS OUTPUT OFF IS NOT RECOMMENDED ALL LOADS PLUGGED INTO THE UPS WILL LOSE POWER WITHIN TWO 2 MINUTES THIS MAY REQUIRE AMANUAL SHUTDOWN OF YOUR COMPUTER NETWORK To open the UPS Control dialog box and turn off the UPS output Click on the Overview tab Right dick on the UPS device name to open a pop up menu then dick on UPS Control MultiLink Viewer S ServerUPS Control x MultiLink Configure Help Output Control Overview Event Configuration Event Log MultiLink Network G My Device List TA Turn UPS Output Off Turn off power to critical load ExchangeServerUPS Right click x P BackupUPS on cow1 UPS Status Lc to display Network Device List Description UPS 9 5 5 5 1 pop up 3 5 5 5 3 menu Fi Reconnect to open the UPS Control box E UPS Control Properties then click on UPS Control e Toturn off power tothe critical load dick on the Turn UPS Output Off button Running MultiLink 65 11 0 MULTILINK RESPONSE TO UPS EVENTS TYPICAL SEQUENC
25. dq d 8 2 3 Monitoring with Multiple Types of Connections lille 8 6 0 INSTALLING THE SOFTWARE uassssnnnnnnnsnnsnsunssnsunnnsnenunsnnnenun 9 6 1 BeforelnstallingMultiLink llle RII I t GG 9 6 1 1 Upgrading or Reinstalling MultiLink ellel BR 9 6 L2 JMultrplelristallatVOFiS au o crede ded cee ee jhe Se Rene Ba os Bets RA ea 9 6 2 Beginning the Installation 0 0 I IH eens 10 6 2 1 Specify Installation Directory 0 RR RR i tnn 11 6 2 2 Specify the Method of Monitoringthe UPS eleeeee nnn 12 6 2 3 Select the Connection Serial Port or Network 0 0 00 eee 12 6 2 4 Restrict or Allow Access to Configuration Settings llle 15 6 3 Reviewing Settings and Installing the Software 0 cc ee 15 6 4 Checking Permissions for Multiple Users if Needed 0 0c cee eee 15 6 5 Starting the MultiLink Viewer 0 0 0 0 ce eee ees 15 7 0 OVERVIEW MULTILINK VIEWER eller hh hn 16 7 1 CERES Fest URS erns eee Rh bien tos E REEERE EOE NENE oS tad 17 7 2 VICWER TiS tice hi ad ek ois Bs ERS are Ge Oe Ba See RES a Gaeta 18 7 3 VIOWOrMG PUS Si aou tetudia cad hid heb heat Abe er e dia 1 iS acess eater 19 7 4 NLOUTTTCIELOFIS as e riot de Breed Me Bod o er eet a ADAM n ee P Dn o de A 19 7 5 SEgEUS TOONS s 4 thas ace dE ea eee Sr s Re CR s NO Scr x ee toque Bae Sete amp 20 8 0 VIEWING UPS STATUS yd rex ow pk week e ex gea acad er
26. e g etc profile see the CDE documentation or xhost man page for more information about the desktop security mechanism usr bin X11 xhost hostname Note The characters surrounding hostname are the grave accent that is usually found on the same keyboard key as the tilde Starting MultiLink Applications During installation shell scripts are created in the product installation directory tree e g opt MultiLink These scripts may be used to execute these M ultiLink applications e bin Viewer Viewer e Uninstall Uninstall MultiLink For convenience you may want to add the bin subdirectory to your PATH Operating System Details 83 Verify MultiLink is Running When operating properly MultiLink is running constantly in the background To verify that it is doi ng so use usr sbin SolaMM show to get a list of the active MultiLink processes Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name n this example the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will list one or more entries of IP address and name pairs In this example ThelP address for machine name frodo is 10 0 0 10 ThelP address for machine name bilbo is 10 0 0 11
27. installation Upgrade Install an upgrade license 9 4 7 Configure Menu Upgrade License License Help About Check MultiLink version Notifications When MultiLink is running various types of notifications may appear as pop up or console mes sages or may be sent as e mail or pager messages to selected users The timing content and recip ients of these notifications are specified for each UPS related event during configuration as described in 9 5 Configuring E vent Configuration tab Overview MultiLink Viewer 19 7 5 Status Icons MultiLink employs graphics to illustrate the status of configured devices including whether they are operating normally or experiencing any alarms The icons shown below appear in pop up noti fications and in theMultiLink Viewer AH Advice Fill Advice AH Advice All Advice No problems j impaired Critical Overview MultiLink Viewer 20 8 0 VIEWING UPS STATUS This section describes how to use the MultiLink Viewer to check the status of any UPS configured for monitoring and check the log of UPS related events Available functions differ according to the type of UPS and the type of connection between the UPS and the monitoring device see 4 1 Connecting host computer UPS and targeted clients The Viewer offers a quick summary of the status of the UPS e nformational symbols and text indicate the presence of any alarms e Graphs and parametric data illustrate the state of a
28. is canceled 2 TET L ancellation x in 22 Are vou sure you wantto cancel this Shutdown Clicking on the Pause Shutdown button suspends the shutdown process including the timer A dialog box confirms that the shutdown is paused and offers the options of cancel ing the shutdown or resuming the countdown toward an orderly shutdown of the operat ing system B MultiLink Countdown to Shutdown Countdown Timer in seconds UPS Operating On Battery Occurred on 03 Apr 2001 1 33 53 PM at device 5 5 5 1 criticalserver Simulated The UPS is discharging the battery to supply power to the load MuttiLink will shut down the operating system when the countdown timer expires MuttiLink Countdown to Shutdown is paused Cancel Shutdown MultiLink Response to UPS Events Typical Sequence 67 Low Battery TheLow Battery event functions as a safety net prompting an orderly shutdown of the operat ing system before power is lost The Low Battery event will override a longer on battery timer Timers for this event typically are set for much shorter times than for other UPS related events When MultiLink detects a Low Battery event 1 Itdisplays a UPS Alert MultiLink Notification Severity Time Received Alert Message Low Battery Occurred on 03 Apr 2001 1 36 47 PM at pa device 5 5 5 1 criticalserver aimulated The UPS has e 3 Apr 2001 1 36 48 PM reached a Low Battery level Time available to remain on battery is ver
29. must have 45 MB free A mouseor other pointing device e 128 MB of RAM Installation Notes Pre Installation Checklist Comply with the following requirements then return to 6 1 Before Installing MultiLink l Duringinstallation you must be logged in as root 2 fusinga serial port connection to the UPS usethe SMIT utility to disable getty at system startup from monitoring the port where you are connecting the UPS 3 f you are using an SNMP card check for SNMP daemons Execute the command ps ef grep i snmp Ifthe process snmpd or similar is running it must be disabled before you can install MultiLink If you are not using an SNMP hardware card with your UPS MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons 4 MakesuretheMultiLink distribution file has execute permission chmod x lt file gt then execute it Serial Port Selection The preconfigured serial ports are aev ttyo and dev tty1 You may select one of these or enter another as appropriate Post Installation Notes TheMultiLink installation program places the script solam in the usr sbin directory and modi fies the etc rc tcpip file to execute this script Notes on Running MultiLink If running the Common Desktop Environment CDE all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a common logon script
30. system will be ready to use the software MATERIALS YOU WILL NEED Two connectors one with pins the other with sockets either DB25 or DB9 e RJ 11 or RJ 12 cable e Two connectors RJ 11 or RJ 12 depending on the cable being used Making Your Own MultiLink UPS Cable 90 B 2 INSTRUCTIONS Follow these directions to build the cable l Determine the connector your UPS needs Examine the back of your UPS Does it have a 9 socket or 25 socket connector Thediagrams in Figure 5 Serial Port Connectors will help determine thetype of con nector you have Thecircles denote pins and the dots denote sockets Figure5 Serial Port Connectors 1 5 1 13 LO000000000000 Oooo Looo000o000000 6 9 14 25 DB9 pins DB25 pins 0906000000000 eec c c 0cc0060098 14 25 DB9 sockets DB25 sockets 2 Determine the connector your computer needs Examine the back of your computer e Does it have a 9 pin or 25 pin connector e s the connector a pin or socket type A pin connector has protruding pins a socket con nector has holes e f the back of the UPS has a socket connector the cable connector must have pins and vice versa Thediagrams in Figure 5 Serial Port Connectors will help determine thetype of con nector you have Thecircles denote pins and the dots denote sockets 3 Determine the length of the cable you need Measure the distance between the UPS and the computer The cable must be long enough to reach each
31. that appear in the Viewer s Event Configuration tab when My Event Actions is selected see 9 5 Configuring E vent Configuration tab Table 10 Events from Event Configuration tab with My Event Actions selected System The operating system has The operating system has been instructed to Critical Shutdown been instructed to begin an shutdown by the MultiLink event manager Typically Commencing orderly shutdown this occurs when the UPS is on battery and an unattended orderly shutdown of the operating system needs to take place in order to avoid data corruption during a complete loss of power UPS Monitor The MultiLink background The software that constantly monitors the UPS and Informational Software service daemon has started protects your computer has started This is the Started background portion of the software and is not normally visible UPS Monitor The communication service The software that constantly monitors the UPS and Impaired Software daemon was stopped by a protects your computer has been stopped This is Stopped user the operating system or the background portion of the software and is not by the MultiLink software normally visible List of Events 94 D 2 EVENTS FOR UPS The table below shows all UPS related events that appear in the Viewer s Event Configuration tab when the UPS is selected see 9 5 Configuring E vent Configuration tab e Contact Closure supports only the first three events in t
32. the My Device List subfolder To do so Click on Configure then on Edit My DeviceList AH MultiLink Viewer Configure AH Edit My Device List Edit My Device List Connected Serial UPS Click on Configure then on Edit My Device List to view any UPS in your local device list and the controls to add alter or remove a UPS Add change or remove a UPS as described in the following sections Add a UPS e In the Edit My Device List window choose Add if you wish to include another UPS as a locally known device This window contains the same options as the Setup tab in the Properties window Enter the UPS information according to the instructions in 9 3 3 Properties Setup Tab AH Add Device See 9 3 3 Properties Setup Tab Serial UPS for details on entering data hz Configuring MultiLink for Your System 37 Alter UPS data e Inthe Edit My Device List window select the UPS from the list then click on Edit if you wish to alter information about that UPS This window contains the same options as the Setup tab in the Properties window Enter the UPS information according to the instructions in 9 3 3 Properties Setup Tab GXT700MT 120 Properties x See 9 3 3 Properties Setup Tab a bata Eooainal i i ettings Clients Data Loggin for details on entering data BW s Device Type Event Source Serial UPS v Enable actions Device Name Enabling actions will desig
33. the UPS continues to protect your equipment You may continue to monitor the system status with the MultiLink software We recommend replacing the display List of Events 99 Table 11 Battery Test Cannot Be Performed UPS Diagnostic Test Cannot Be Performed Output Voltage Heturned From Low To Normal Range UPS Output is off UPS Output is on Events from Event Configuration tab with UPS selected The battery diagnostic test cannot be performed either because it is inhibited or there is a system problem The UPS diagnostic test cannot be performed either because it is inhibited or there is a system problem The output voltage has returned from low to the nominal operating range of the UPS The UPS output is off the load is not supplied with power The UPS output has been turned on the load is now supplied with power The battery diagnostic test cannot be performed if Informational the UPS is currently on battery power or if there is some other unknown system problem Verify the state of the UPS and try the test again The diagnostic self test cannot be performed This Informational may be due to some unknown system problem Verify the state of the UPS and try the test again The output voltage has returned to the nominal Informational operating range of the UPS and is supplying voltage that will properly support the load The UPS output has been turned off There is no Critical po
34. the UPS powering this computer will be moni tored Serial port on computer computer name for either a Serial UPS or Contact Closure cable connection Network to an SNMP UPS or MultiLink on another computer for a UPS equipped with an SNMP card or for a computer that will be notified by MultiLink on another computer Sola Hevi Duty MultiLink 3 0 001 Install 6 2 3 Select the Connection Serial Port or Network The next option depends on your connection method choice in 6 2 2 Specify the Method of Monitoring the UPS Serial Port Connection If you chose Serial port on computer computer name in 6 2 2 Specify the Method of Monitoring the UPS specify the serial port of the computer to which the UPS is connected by choosing from the drop down list of ports If the port you wish to use is not in the drop down list type the designation into the box amp Sola Hevi Duty MultiLink 3 0 001 Install Installing the Software 12 For further information see serial port information for your operating system in Appendix A Operating System Details NOTE Q Make surethat the specified port is a serial port on the computer not on a terminal expander For a Contact ClosureUPS this port must support the modem control lines shown in Table9 in Appendix B Making Your Own MultiLink UPS Cable For a serial connection UPS see Table 8 If the UPS and computer are not yet linked by a cable or if the UPS uses Contact Closure con necti
35. the Upgrade License License options Click on the Install button to begin the installation A message box appears after successful installation Success Fa i The license installation has succeeded e After installing the license configure the targeted MultiLink clients as described in 9 3 5 Properties Clients Tab Targeted MultiLink clients must have MultiLink version 1 x or MultiLink version 3 installed If the targeted MultiLink dient is running version 3 of the soft ware the Device Type for the event source must be MultiLink Basic Notification Source Also in the Hostname or IP address box of the targeted MultiLink client com puter the hostname of the computer on which theMultiLink Network Shutdown License is installed must be specified See 4 1 Connecting host computer UPS and targeted cli ents and 9 3 3 Properties Setup Tab MultiLink Network Administration License Toset up a MultiLink upgrade license Click on Configure then on Upgrade License e In the License File box enter the name of the appropriate file lIicense net with its full path or dick on the Browse button to locate the file which is available from Sola H evi Duty Click on the Install button A message box appears after successful installation e After installing the license you may add any MultiLink installation on the network to the Viewer device lists for monitoring and configuration see 9 4 3 Configure Menu Edit My De
36. the appropriate digits in the Numeric box This message will be sent to all recipients set up for numeric pagers Configuring MultiLink for Your System 50 Themessage will be sent to all pager addresses in the Recipients box Addresses may be added altered or deleted by using the Add Edit and Delete buttons as appropriate a oAdd a pager address tothe recipients list for this Event l Click on the Add button this opens the Edit Address List window Edit Address List x Pager Addresses Pager Recipients All pager entries 1 in Address Book Add Click on arrow gt to move entries to window at right Recipients to be notified of this Event Click on arrow to remove an address from the Pager Recipients list for this Event Close 2 Select an address from the Pager Addresses box on the left side of the window by dicking on it this highlights the address 3 Usethearrow gt between the windows to move the name to the Pager Recipients box 4 Click on Close the new address appears in the Recipients box b ToEditarecipient s pager address l Highlight the address in the Recipients box in the main window E vent Configuration tab with the Page action highlighted 2 Click on the Edit button this opens the Edit Pager Address window as shown Edit Pager Address x Name Pager ID Pager Type Alphanumeric z Service Provider AT amp T Nationwide
37. thirty 30 days from the date of Sola H evi Duty shipment that the distribution media if supplied on which the Software is furnished under normal use will be free from defects and material and workmanship and will conform to Sol a H evi Duty published documentation EXCEPT FOR THE ABOVE EXPRESS WARRANTIES THIS SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR INTENDED PURPOSE Sola Hevi Duty does not warrant that the Software functions will meet your requirements or that the Software will operate uninterrupted or error free LIMITATION OF REMEDIES DAMAGES A Sola H evi Duty s entire liability and your exclusive remedy arising from use or inability to use the Software is 1 The replacement of any distribution media not meeting Sola H evi Duty s warranty or 2 If Sola H evi Duty is unable to provide you a replacement which conforms to Sola H evi Duty s warranty to refund the purchase price B IN NO EVENT WILL Sola Hevi Duty BE LIABLE FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS LOST REVENUE LOSS OF USE OR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL OR OTHER ECONOMIC DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF THESE DAMAGES YOU ACKNOWLEDGE THAT THIS LICENSE REFLECTS THIS ALLOCATION OF RISK Sola Hevi Duty Software Program Li
38. to Defaults button to revert to the factory defaults for this feature Tosave settings click on the MultiLink menu at the top of the window then click on Save Event Configuration Configuring MultiLink for Your System 47 9 5 3 Event Actions E Mail The E mail feature automatically sends e mail messages about UPS related events Enable box E mail Recipients box MultiLink Viewer MultiLink Configure Help ial x E mail Overview Event Configuration Event Log Action E e MultiLink Workstation Netw 29 My Event Actions UPS Operating On Battery vd i Low Battery Network Event Actions Battery Capacity 20 or I Battery Time Remaining UPS Output Returned Fro UPS Communication Est UPS Communication Loss Battery Fully Charaed v Enable Email Action Reset to Defaults Initial Delay 02 min 02 sec Repeat Count 03 Repeat Interval 0 min 0 2 sec Email Subject MultiLink Notification Message v Include Advice EEN ify _Email_ Page_ shutdown Command Log Silence Ala Nf i miy E vf SISISISSISISE SISISIISISISI Le Event Type Occurred on Date and Time at device Event Source Event Description Preview Edit in Default Recipients Add eic Delete H Edit E mail Parameters button Edit Email Parameters 4 Canc
39. 10 1338 Microsoft Corporation Spooler Sub Mprexe exe 4 10 1338 Microsoft Corporation WIN 32 Netw Mpratect exe 14 01 0 30 Symantec Corporation Morton Protec Cainject exe 5 00 0035 Symantec Corporation csinject Symtray exe 2001 04 55 Symantec Corporation Morton Syster Mask exe 471 13531 Microsoft Corporation Task Schedu 5 XE 3 0 001 SalafHevi Duty Windows 9x 4 10 2222 Microsoft Corporation HID Audio Se 403 1996 Microsoft Corporation Multimedia ba Eri C nfhiuare locates m Help press F1 Curent System Information TL Verify MultiLink is Running Windows 95 MMTASK TSE When operating properly MultiLink is running constantly in the background To verify that it is doing so Press the Ctrl Alt and Delete keys simultaneously to display the Close Program dialog box The SolaM program should appear in the list Close Program Siystrau WARNING Pressing CTRL ALT DEL again will restart your computer ou will loze unsaved information in all programs that are running End T ask Shut Down Cancel Operating System Details 75 A 1 4 Identifying a Computer s IP address There are several ways to determine a computer s IP address U se the one you are familiar with or the applicable method below For Windows 2000 NT Me 98 l 2 3 4 For Windows 2000 and NT launch a Command Prompt window for Windows M e and 98 launch an MS DOS Prompt window At the prompt ente
40. 4 4 0 4 1 4 1 1 WHAT IS REQUIRED TO USE MULTILINK Visit the Web site at Sol a H evi Duty for links to currently supported systems The Web site always has the most detailed and up to date information on system requirements Connecting host computer UPS and targeted clients A host computer can be connected to a UPS and totargeted client computers in almost limitless ways The connections and MultiLink configurations are constrained only by the UPS model installed options and upgrade licenses 1 Ethernet lntranet I nternet SN MP protocol and I P addresses 2 Any combination of the connections above comprising a Local Area Network LAN or Wide Area Network WAN 3 Serial Communications direct cable connection between a UPS and a computer 4 Contact Closure direct cable connection between a UPS and a computer MultiLink Basic Notification Source Computers on a network such as aLAN or WAN may be set up to receive notifications from another computer configured to monitor the UPS that is powering the network For these comput ers choose the connection type MultiLink Basic Notification Source during setup This fea ture requires a MultiLink Network Shutdown License see Table 14 These computers must be running MultiLink On these computers MultiLink is not communicat ing directly with a UPS but with a MultiLink installation on another computer This host com puter must be configured to communicate with the UPS as
41. Communication Loss UPS Over temnerature Conditi M Enable Silence Alarm Action Reset to Defaults Initial Delay 02 min 02 sec a Network Event Aq SISISSSSSI lt A 4 gt Cancelling Event in ail Check v the Enable Silence Alarm Action box This is required for the action to operate Use the arrows in the Initial Delay boxes to specify the time lapse between an event s occur rence and when the Silence Alarm action occurs There is no canceling event for the Silence Alarm action At any time click on the Reset to Defaults button to revert to the factory defaults for this feature To save settings click on the MultiLink menu at thetop of the window then click on Save Event Configuration Configuring MultiLink for Your System 59 9 6 Testing Responses to Events MultiLink s testing feature allows you to simulate a UPS related event and verify the responses confi gured for that event Care should be taken in preparing for any testing because unless it is canceled the simulation will complete all configured actions on the host computer including shut ting down the operating system In this simulation however targeted client computers will not recei ve notifications To perform a test e Ensurethat you have saved all changes to the event configuration If you have not saved changes to the event configuration the test will fail To save chan
42. Configuration tab see 9 5 2 Event Actions Notify The default message format for Novell is console If pop up notification is selected Multi Link will use the GUI on the server NetWare 5 x servers only MultiLink console notification appears in the format below TheMultiLink console applicati on may display one or two countdown timers simultaneously MultiLink will perform Shutdown in 118 seconds Press lt c gt to cancel shutdown 1 ares MIS Last UPS Status Alert received PPS NI UPS Operating On Battery Occurred on 87 May 2661 16 51 09 AM at device 126 4 5 H 5 SeruerBi1 S315HBH 5 The UPS is discharging the battery to supply power to the load Stopping the MultiLink Service e Stop the MultiLink service by entering SolaM stop at the server console Restart the MultiLink service by entering SolaM start at the server console Operating System Details 88 A 6 4 Uninstalling MultiLink ToremovetheMultiLink software from your computer launch the Uninstall shortcut created dur ing installation at sys System ML Uninstall ink This must be done at a Windows worksta tion running the Novell NetWare Client e ClosetheMultiLink Viewer the uninstall process will fail if the Viewer is open e Mapadriveon theclient workstation to access SYS System ML from the server Launch the U ninstall shortcut located there to access the following uninstall window Sola Hevi Duty MultiLink 3 0 001 Uninstall The Softwar
43. E MultiLink constantly monitors the UPS and performs actions as specified in the configuration settings for each event see 9 5 Configuring E vent Configuration tab Notification may appear on the screen in the form of a graphic dialog box or pop up or as text consol e message Most events will be documented in the log file some will trigger execution of a script or other pro gram through the Command action for example to save files and close certain applications and some will begin an orderly shutdown of the operating system This section describes typical sequences for the following events On Battery utility power has failed and the UPS is supplying power to the computer e Low Battery power drain has reduced the reserves of the UPS to a low level For a complete list of events see Appendix D List of E vents UPS Operating On Battery When MultiLink detects a UPS Operating On Battery event the following occurs 1 A UPS Alert is displayed MultiLink Notification Time Received Alert Message UPS Operating On Battery Occurred on 06 Apr 2001 11 08 13 AM at device 5 5 5 2 financeservenrPowerSure Interactive The UPS is discharging the battery to supply power to the load jh 06 Apr 2001 11 08 13 AM Advice 2 Ifthe Command action is enabled e A timer starts that may lead to executing a command that the user or System Administra tor has written to perform site specific operations for application
44. Edit Network Device List cc ees 38 9 4 5 Configure Menu Modem 00 eet eee ete 41 9 4 6 Configure Menu Local Password 0 00 ccc eee eee ete ees 42 9 4 7 Configure Menu Upgrade License 0 0 cc teens 43 Configuring E vent Configuration tab 0 0 ee eee 44 9 5 1 Overview of Configuring Event Actions 0 rn 44 O52 Event Actions NOY s oss oe e d PER E a EE ERG RV Bee Pee 46 9 5 3 Event Actions E Mail d aa uk ci ac ee n OR o oad eee dae cao n oU 48 954 Event AcHons s Paga Aztec aris qnc Eae dis dre HIER d RR QU Ob ea x e e ed ata 50 9 5 5 Edit E Mail Pager Parameters Address Book llllel nn 52 9 5 6 Edit E Mail Pager Parameters Services seeeeee tees 54 9 5 7 Event Actions Shutdown lseleeeeee ehh 56 9 5 9 Event Actions COmrlabi za series se es e Leti de QURE OR a RR a x Ob t ed x e e cR ee 57 939 JEVeEnNCACIONS LOG xn icone cat ai tt Ce xa hoe es saree id AL ao ede a da ai hd E 58 9 5 10 Event Actions Silence Alarm 0 0 0 0 0 ccc rn 59 Testing Responses to Events 0 eee hh hans 60 DISA OUING AN EVENE PM 61 DISQDIITIG ald ACON 423 ac bM dod ba RENS Ret ean Ee ba he aeee bee eae ae eee 62 RUNNING MULTILINK ULTIME 63 Starting or Stopping MultiLink Service llllllle nn 63 Using the UPS Control Options SNMP and Serial Connection LL 64 10 2 1 Diagnostics Testing the Battery 0 0 0 0 ccc h
45. Events Typical Sequence 68 12 0 UNINSTALLING MULTILINK FROM YOUR SYSTEM Toremove MultiLink from your network run the uninstall program that came with MultiLink For details see Appendix A Operating System Details Uninstalling MultiLink from Your System 69 13 0 SoLA HEvi DuUTY SOFTWARE PROGRAM LICENSE AGREEMENT SOLA HEVI DUTY MULTILINK SOFTWARE LICENSE Sola H evi Duty s MultiLink software including single computer and network iterations and any future releases enhancements and upgrades is made available exclusively for use with Sola H evi Duty Products The foregoing induding any accompanying program s documentation and images animation and text incorporated therein collectively Software is provided for commercial and industrial use under the license terms specified herein BY DOWNLOADING INSTALLING OR USING THE SOFTWARE YOU AGREE TO BE BOUND BY THESE TERMS IF YOU DONOT ACCEPT THESE TERMS DO NOT DOWNLOAD INSTALL OR USE THE SOFTWARE IN SUCH A CIRCUMSTANCE PURCHASED SOFTWARE MAY BE RETURNED WITHIN THIRTY 30 DAYS OF YOUR RECEIPT FOR A FULL SOFTWARE REFUND COPYRIGHT This Software is the proprietary property of Sola H evi Duty and is protected by United States copyright laws other applicable copyright laws and international treaty provision Title and copyright to the Software remain in Sola H evi Duty GRANT OF RIGHTS Sola Hevi Duty grants a non exclusive and non transferable license for Softwar
46. For details on using the UPS Control options see 10 2 Using the UPS Control Options SNMP and Serial Connection U PS models requiring Contact Closure connections offer only one option Turn UPS Output Off For further information see 10 3 Using the UPS Control Contact Closure Configuring MultiLink for Your System 28 9 3 3 Properties Setup Tab The Setup tab allows you to configure MultiLink to change the device type rename the UPS change the serial or SNMP port selection designate the event source and enter a description of the UPS Click on the Overview tab e In the left side of the window right click on the UPS and choose Properties from the pop up menu For Serial UPS and SNMP communications the Properties box has four tabs Setup UPS Settings Clients and Data Logging A Contact Closure connection has only the Setup and Clients tabs Click on the Setup tab MultiLink Configure Help Overview Event Actions Event Log C3 MultiLink Network Overview tab Right click to display E stmt Reconnect pop up menu UPS Control BT Properties E22 then click on leet Properties i then click on SNMP Connection the Setup tab Serial UPS Connection BackupServer Properties ES Server PS Properties Device Type Event Source Device Type Event Source SNMP Device Serial UPS MV Enable actions Enable act
47. J J To v UPS CommunicationLo v J J T wv BatteryFullyCharged v J Y UPS Output Operating O v o Y A Contact Closure connection between the UPS and the computer supports only three events UPS Operating On Battery Low Battery UPS Output Returned F rom Battery Normal See Appendix D List of Events for a complete list of events for the Local Host Table 10 and for the UPS Table 11 Types of Actions The following Actions may be configured for any Event Table 7 Actions Available for Configuration Notify Broadcast messages pop up or console about UPS 9 5 2 Event Actions Notify related events E mail Send e mail messages 9 5 3 Event Actions E Mail Send messages to targeted clients telephone pagers 9 5 4 Event Actions Page Shutdown Shut down this computer 9 5 7 Event Actions Shutdown Make records of UPS related events and actions 9 5 9 Event Actions Log 5 9 Event Actions 9 5 9 Event Actions Log soo Turn off a UPS warning alarm such as for 9 5 10 Event Actions Silence Alarm maintenance or repair Alarm Silence Alarm Action available with serial connection only Configuring MultiLink for Your System 44 Event Configuring the Timing of Actions Configuring the timing of Actions may bethe most important aspect of setting up MultiLink This feature allows you to specify how quickly MultiLin
48. Output Off not available on v Enable Delay min 0 sec all UPS models v Auto reboot UPS output 4 gt Cancelling Event E To configure the Shutdown action Check v the Enable Shutdown Action box This is required for the action to operate e n the Operating System Shutdown area check the Enable box to permit MultiLink to perform an orderly shutdown of the operating system Usethe arrows in the Delay boxes to specify the time lapse between an event s occurrence and when the shutdown begins e he System Administrator can use the UPS Output Off feature to set up MultiLink to shut down the UPS after shutting down the host computer s operating system This feature is avail able only on Serial UPS and Contact Closure connections and is not available on certain UPS models A special cable is required to support this feature on Contact Closure connections Toset up the UPS Output Off feature dick on the Enable box With Serial UPS usetherelated Delay boxes to specify an additional delay above and beyond the Operating System Shutdown delay prior to turning off the UPS output NOTE Because the Canceling Event does not halt the UPS Output Off portion of the Shutdown action Sola Hevi Duty strongly advises against enabling the UPS Output Off action if the Operating System Shutdown action is not enabled With Serial UPS enabling Auto reboot UPS output causes the UPS to restore p
49. PS This condition needs to be UPS investigated further Battery Charger The battery charger in the UPS The UPS has been designed to detect potential Critical Failed has failed problems The battery charging circuit of the UPS is not working and the UPS should be replaced or serviced immediately Output The output load has exceeded The size of the load on the UPS is greater than Critical Overload the capacity of the UPS the rating on the UPS If the UPS experiences a power failure it will be unable to continue powering the load Review equipment which may have been recently plugged into the UPS and remove any non critical items You may also need a larger capacity UPS to handle your current requirements Bypass Power The bypass input power is out The utility voltage or frequency is not adequate to Impaired Out Of of the usable range in terms of support your load on the bypass circuit Do not Tolerance frequency or voltage switch to bypass until utility power returns to normal List of Events 96 Table 11 Events from Event Configuration tab with UPS selected The load has returned to within the output limits of the UPS Output Overload Hemoved Bypass Power Returned To Normal Battery Test Initiated Battery Test Failed UPS Diagnostic Test Failed Battery Test Passed UPS Diagnostic Test Passed Replace Battery Input Frequency Is Out Of Range UPS Output Returned From Bypass UPS
50. Serial UPS SNMP or Contact Closure as described in the following section Serial or SNMP Connection Serial and SNMP communications allow you to take full advantage of MultiLink s features Con tact Closure communications provide basic functions only The following table shows the commu nications methods available with selected UPS models Table 1 Communications Method by UPS Model Contact UPS Model Closure Serial SNMP or Contact Closure S5kModular S4k Series 4000 Series 3000 Series Contact Closure Only Available when UPS is equipped with SNMP card such as Intellislot SNMP Web card Contact Closure In MultiLink Contact Closure supports only three UPS related events UPS Operating On Battery Low Battery e UPS Returned From Battery Normal For these three events this connection supports most MultiLink actions such as sending pop up notifications e mails and pager messages running command line options performing orderly shutdowns and keeping a log of all events What is Required to Use MultiLink 5 4 2 Requirements for Installing MultiLink Before beginning installation review these requirements and follow steps 1 through 3 below The prospective user must have TheMultiLink software downloadable from the MultiLink Web site Visit the Web site or contact your local Sola H evi Duty representative value added reseller or distributor for information This manual downloadable from the Sola H evi
51. This is the simplest configuration of a MultiLink installation a computer running MultiLink is connected to a UPS by a direct cable connection to the computer s serial port This configuration requires no upgrade licenses Serial port connection Serial UPS or Contact Closure M c UPS Figure 2 shows the same type of serial connection to a computer on a network Computer 1 With either serial communications or a contact closure connection MultiL ink can send notifica tions to all computers Computers 72 5 on a network These computers must be running Multi Link With a MultiLink Network Shutdown License on Computer 1 MultiLink can send notifications to those computers when needed Figure 2 UPS connected by cable to one computer on network Computer 1 is monitoring the UPS through a serial port connection MultiLink can send notifications to any computer on this network This configuration requires a MultiLink Network Shutdown License Any computer configured as a targeted client must be running MultiLink ll a T uo a iter4 Computer 5 Serial port connection Serial UPS or Contact Closure Ethernet MultiLink Configurations 7 5 2 Figure This UPS is connected to computers over an Ethernet via an SNMP card SNMP Connection Figure 3 shows one example of a UPS with an SNMP connection Any computer running Multi Link can monitor the status of the UPS and send notifications to the other compu
52. U PS related events MultiLink Viewer Iof x MultiLink Configure Help Overview Event Configuration Event Log a Anam 1 73 MultiLink Workstation Netw Event Notify Email Page Shutdown Command Log Silence Ala B4 My Event Actions UPS Operating On Battery 4 v4 4 4 4 lf ServerUPS on COM i ou Battery z z Network Event Actions Battery Capacity 20 or I Y Y Battery Time Remaining Y Y UPS Output Returned Fro v Y UPS Communication Est v Y UPS Communication Loss v Battery Fully Charaed v Y v Enable Page Action Resetto Defaults Initial Delay 02 min 02 sec Enable Repeat Count 03 Repeat Interval 0 min 0 2 sec box Message Alphanumeric Include Advice Event Type Occurred on Date and Time at device Even Preview t Source Event Description z Edit Default Numeric Recipients Page EDS Recipients JE PTE box l Edit Paging 4 gt Cancelling Event button 9 To configure the Page action e Ensure the modem is configured See 9 4 5 Configure Menu Modem Check v the Enable Page Action box This is required for the action to operate e Thelnitial Delay displays the time lapse in minutes and seconds between an event s occur rence and when the paging function is acti vated TheRepeat Count box shows how many times MultiLink will send th
53. Yes button will begin removing the software A message box appears when the process is completed The uninstall process stops MultiLink services that are running and removes all MultiLink files from the hard drive Operating System Details 80 A 4 A 4 1 A 4 2 A 4 3 HEWLETT PACKARD HP UX Platform Specific Requirements In addition to the general requirements listed in 4 0 What is Required to Use MultiLink prospective MultiLink users must also have these minimal requirements e HP UX 11 Appropriate patches applied to operating system For patches required to run J ava 1 1 8 see http www hp com products1 uni x J ava i nfoli brary patches html e Common Desktop Environment X Window System e TCP IP network protocol e 30 MB of free disk space on the partition where MultiLink will be installed during installa tion the tmp directory must have 45 MB free e A mouse or other pointing device e 128 MB of RAM A minimum of 90 threads per process This is the kernel parameter max thread proc which can be viewed or modified using SAM e HP recommends mid range N dass and low end L class systems and PA 8500 based worksta tions to obtain optimal performance when running J ava applications The recommended min imum system for running ava applications is a PA RISC 2 0 system or a PA RISC 1 1 system with a floating point coprocessor F or information on setting important system parameters required for correct executionof J
54. a numeric pager enter the phone number immediately followed by any touch tone sequence such as a comma for a pause to be delivered in the Phone Number and Touch Tone Sequence box Use this format for the phone number 1 800 555 1212 note commas for pauses Do not use parentheses around the area code For an alphanumeric pager choose the appropriate parity data bits setting from the Serial Port Settings drop down menu Click OK to save the changes or click Cancel to close the window without saving Configuring MultiLink for Your System 55 9 5 7 Event Actions Shutdown The Shutdown feature allows the orderly shutdown of the operating system and the UPS in response to certain events such as Low Battery MultiLink Viewer MultiLink Configure Help ial x Overview Event Configuration Event Log LL a E1 73 MultiLink Workstation Network Event Notify Email Page Shutdown Command Log Silence Alz My Event Actions UPS Operating On Battery f 4 V v4 a a Bass Pu Actions Battery Capacity 20 or l Y Y c T BackupUPS on co Batter Time Remaining Y Y P UPS OutputRetumedFr v Y UPS Communication Es v Y UPS Communication Lo v Y Batterv Fully Charaed v v z MV Enable Shutdown Action Resetto Defaults Operating System Shutdown Enable uias box v Enable Delay 54 min 034 sec UPS Output Off UPS
55. abs on multiple Multi Link installations and their hosted UPSs from a singlelocation MultiLink Event Source The UPS designated as a computer s event source is central to MultiLink s monitoring function E vents affecting the UPS chosen as the event source prompt MultiLink to issue alerts shutdown notifications and launch scri pts For details on designating a UPS as your event source use the Enable Actions check box as described in 9 3 3 Properties Setup Tab TheUPS added to the My Device List subfolder during MultiLink s installation serves as that computer s event source The System Administrator can add other UPSs to this subfolder for organizational purposes but only one UPS may be designated as the computer s event source The event source designation can be switched to another UPS in the My Device List subfolder MultiLink displays the host computer s event source in bold letters MultiLink Configure Help Overview Event Configuration Event Log C3 MultiLink Network 73 My Device List C Battery group C Output group C Bypass group C Input group C Internals group Another UPS _ C Alarm group BackupUPS on COM1 being monitored Ga Battery group C Output group UPS designated as event source Configuring MultiLink for Your System 36 9 4 3 Configure Menu Edit My Device List MultiLink allows you to add a UPS change its configuration or remove it from
56. ai a e x CR CE 21 8 1 Checking UPS Status Overview Tab else 22 8 2 Checking UPS Status Event Log Tab 0 ccc ee 24 9 0 9 1 9 2 9 3 9 4 9 5 9 6 9 7 9 8 10 0 10 1 10 2 10 3 11 0 12 0 13 0 CONFIGURING MULTILINK FOR YOUR SYSTEM cen 25 Using MultiLink Menu ltems 0 0 ce eee et eee tetas 26 9 1 1 MultiLink Menu Save Event Configuration lel 26 9 1 2 MultiLink Menu Service 0 hh 26 9 1 3 J MUMIA MODUS EX eera tent ceva beeches ub ae e te Radke eae as 26 ReNaMmING a UPS cance eee des EE Odd aree SHE OSEE BUS deed Boe Eo eee 2 Configuring the UPS Properties Overview Tab 000s eee eee ees 28 9 3 1 Using the Reconnect Function 0 0 0 hann 28 9 3 2 Review the UPS Control Options 0 0 0c ee eens 28 9 3 29 Properties Setup TaD sess oi eena Sox piede e ae QUEE RU a opea x ado Ba ee ata 29 9 3 4 Properties UPS Settings Tab 0 rn 31 9 3 5 PIODELUGS C Herbs TaD usum mici e DS d el eh P arse m etra ae dear Hk oe hee eee Goes we 32 9 3 6 Properties Data Logging Tab llle RR urn 35 Confrguring contrgure M enl 33 9 ace EE X CS pr eae E So AC dee CEA ed 36 9 4 1 Device List Subfolders asaan anaana aaaea RR RR nnns 36 94 2 MUuUIULLANK E verit SOURCE 2 9 nido oy c ee as oa eke Gee oe beaded Dean cx deed 36 9 4 3 Configure Menu Edit My Device List 0 0 eee 37 9 4 4 Configure Menu
57. allation the tmp partition must have 45 MB free e 128 MB of RAM e Xfree86 X Window System with either the KDE or Gnome desktop environment e A mouse or other pointing device e TCP IP network protocol Most recent popular Linux distributions meet these requirements MultiLink has been tested on Red Hat Linux 6 0 and 7 0 Caldera Systems Inc OpenLinux 2 4 SuSE Linux 6 4 MultiLink has been tested with both KDE and Gnome desktop environments Installation Notes Pre Installation Checklist Comply with the following requirements then return to 6 1 Before Installing MultiLink l Duringinstallation you must be logged in as root 2 fusinga serial port connection to the UPS you must disable getty or ttymon from monitoring that port These services may be started during initialization via entries in etc inittab or startup scripts located in ecc rc d depending on your particular Linux distribution MultiLink will not function properly if it is using the same serial port as one of these processes Consult the documentation for your Linux distribution for more informati on on how to disable getty ttymon on the UPS serial port 3 f you areusing an SNMP card check for SNMP daemons E xecute the command ps ef grep i snmp If the process snmpd is running it must be disabled before you can install MultiLink Consult the documentation for your Linux distribution for more information on how to uninstall SNMP If you are not us
58. ame box e In the Description field enter any notes about the UPS such as its location model and sim ilar information Right click Ell ink Viewer to display 0Q0 0 5 00 o o enter new pem pop up Overview Event Configuration Eventlog name Setup UPS Settings Clients Data Logging 29 MultiLink Network menu Sa My Device List il Device Type Event Source Serial UPS agn ees v Enable actions U TOE Name Enabling actions will designate this UPS Control g g then click on serverUPS 00 device as an event source Properties Properties 8 Internals group e and Type specific properties gt o o o Alarm group as Network Device List description Nga Port l ow H NE Ps For more information on the Setup tab in the Properties window see 9 3 3 Properties Setup Tab Configuring MultiLink for Your System 27 9 3 Configuring the UPS Properties Overview Tab The Overview tab allows the System Administrator to set up the configuration of the UPS In the Overview tab using a right click on the UPS gives access to a pop up menu with two items e Reconnect e UPS Control Properties Setup UPS Properties Clients and Data Logging 9 3 1 Using the Reconnect Function If the MultiLink password for a Network Device has changed the Reconnect function opens a dialog box permitting the use
59. and is supplying High To Normal nominal operating range ofthe voltage that will properly support the load Range UPS InputFrequency The input frequency has The utility frequency is now within a normal range Informational Returned To returned to the nominal range and can be utilized by the UPS Normal Range of the UPS UPS Diagnostic UPS diagnostic test initiated The UPS is performing a self test of its Informational Test Initiated electronics The result will be issued shortly Ambient Over The ambient temperature If the air temperature inside the UPS goes above Critical temperature inside the UPS has reacheda the maximum level this alarm will occur Ensure higher level than is that the UPS has adequate ventilation and that recommended environmental conditions where the UPS is located have not changed adversely Check to see that the ventilation openings in the UPS are not blocked and that there is adequate clearance around the unit UPS Returned The ambient temperature The internal air temperature of the UPS has Informational From Ambient inside the UPS has returned returned to the normal range Over within the normal operating temperature level Power Module A power module in the UPS is The UPS has been designed to detect potential Critical Failed in a failed state and needs to problems A power module connected to the UPS be replaced has failed and the UPS has taken the module offline This may prevent
60. and multiple installations as applicable Some steps vary according to the operating sys tem For information see Appendix A Operating System Details before beginning Before Installing MultiLink Upgrading or Reinstalling MultiLink If you wish to preserve your MultiLink configuration when upgrading or reinstalling MultiLink simply install without removing your present MultiLink installation Your configuration files will be incorporated into the new directory This step varies for some operating systems refer to Appendix A Operating System Details Multiple Installations For identical installation on multiple computers the System Administrator may install Multi Link on one computer configure that computer and use those settings for subsequent installation on other computers Identical installations require that the computers use the same operating system as the original installation and the same version of MultiLink l Install MultiLink on one computer as described in 6 2 Beginning the Installation then follow these steps before subsequent installations a Make a copy of the MultiLink distribution in a common location that is accessible to System Administrators who intend to install MultiLink on similar computers b Inthat common location create a subdirectory where you will placethe configuration files from the initial installation This new subdirectory can have any name but using the name site cfg simplifies subsequent
61. bers of computers see Table 14 for part numbers The MultiLink Network Administration License license net allows the System Admin istrator to monitor other MultiLink installations from a singlelocation and add more than one device to the local device list see Table 15 for this license part number To obtain either license visit the web site at http www solaheviduty com products u ps or contact your local representative value added reseller or distributor Toinstall the appropriate license use the U pgrade License menu item described below The licenses may be installed in any order Note that each computer identified as a targeted client must have MultiLink installed MultiLink Network Shutdown License Toset up a MultiLink upgrade license that allows you to send notifications to targeted client com puters which must be running MultiL ink Click on Configure then on Upgrade License e In the License File box enter the name of the appropriate file license key with its full path or dick on the Browse button to locate the file which is available from Sola H evi Duty MultiLink Henini Help Overview m Eqitity Device iiet Edit Network Device List t This will install a new Capabilities License for this MultiLink installation Modem License file amp Local password Click on Upgrade License Configure then on Upgrade to view
62. cense Agreement 71 U S GOVERNMENT RESTRICTED RIGHTS This Software is developed at private expense and is provided with Restricted Rights Use duplication or disclosure by the Government is subject to restrictions set forth in the Federal Acquisition Regulations and its Supplements The manufacturer is Sola H evi Duty 7770 North Frontage Road SkokielL 60077 ASSIGNMENT You may not sublicense assign or otherwise transfer this license of the Software without the prior written consent of Sola H evi Duty Any such transfer of rights duties or obligations IS void EXPORT RESTRICTIONS You agree to comply with all laws regulations decrees and orders of the United States of America that restrict the exportation or re exportation of technical data and or its direct product to other countries including without limitation the U S Export Administration Regulations COMPLETE AGREEMENT GOVERNING LAW This Software license agreement comprises the final and complete agreement between the parties No person is authorized to change or modify this license except an executive officer of Sola H evi Duty Corporation and then only in writing Thelaws of the State of Ohio shall apply tothis agreement and its interpretation without reference to choice or conflict of laws principles MultiLink License revision September 2001 Sola Hevi Duty Software Program License Agreement 72 APPENDIX A OPERATING SYSTEM DETAILS For de
63. ded 4 Toupdate the person s service provider choose from the Service Provider drop down menu or click on the New Provider button to enter a new provider 5 Click on OK C ToDelete a recipient from the list 1 Highlight the address in the Recipients box in the main window Event Configuration tab with the E mail action highlighted 2 Click on the Delete button The address is deleted from the e mail recipients list An alternate method of removing a recipient is to open the Edit Address List window highlight the address to be removed from the recipients listing and dick on the arrow The Edit E mail Parameters button gives you access to an address book with e mail addresses and service providers For details see 9 5 5 Edit E Mail Pager Parameters Address Book and 9 5 6 Edit E Mail Pager Parameters Services The Canceling Event will abort all actions initiated by MultiLink in response to the event being configured See T able 11 for a list of Events with default canceling events e At any time click on the Reset to Defaults button to revert to the factory defaults for this feature Tosave settings click on the MultiLink menu at the top of the window then click on Save Event Configuration Configuring MultiLink for Your System 49 9 5 4 Event Actions Page The Page feature allows the System Administrator to automatically send numeric and alphanu meric telephone pager messages to personnel in response to
64. dible Alarm Silence UPS Operating On Battery Low Battery UPS Events UPS Output Returned From Battery Other Events None All see None All see Table 11 Table 11 Event Configuration tab with UPS selected No with UPS selected Event Actions Pave Event Configuration tab Shutdown Command ug v v v SteeNam NO v wo v Monitoring Device System Shutdown v v Events Commencing M My Eus ACRI O Y monitoring device UPS Monitor Software v v v v selected Stopped Some but not all Sola Hevi Duty UPS units support Turn UPS Output Off with Contact Closure connection NIS N Overview MultiLink Viewer 1 7 2 Viewer Tabs The Viewer window has two parts The left side displays the MultiLink network as a navigation tree and the right side shows information about any selected item in the tree The Viewer s three tabs Overview E vent Configuration and E vent Log provide different views of the tree at left Theinformation at right varies according to the item in the tree that is sel ected MultiLink Viewer O x MultiLink Configure Help E Tabs Overview Event Configuration Event Log E MultiLink Network Ir E My Device List la ServerUPS a B Battery group ups status Load Protected Normal Status Information seni uisa Location Doug s Cubicle for selected ipie Description UPS MultiLink In
65. dress in its list of client targets and have the MultiLink Network Shutdown License installed SNMP Community String the default is SolaHD case sensitive e Trap Listen Port usually port 3029 Private I nterNI C assigned trap port for commu nicating events traps Request Send Port usually port 3027 Private InterNI C assigned request port for communicating status gets Serial UPS and Contact Closure For Serial UPS and Contact Closure the Type specific properties box has only one option e The Serial Port box displays the port selected during installation If it is no longer valid select a different port by clicking on your choice You may also enter the name of the port man ually For further information on serial ports see Appendix A Operating System Details All connection types e In the Description box enter a short identifier for the UPS being monitored by MultiLink This optional field is helpful if the user has more than one UPS For example Finance Server might be used for the UPS powering the finance department s server When finished click on the OK button to accept the changes To close the window without saving changes click on Cancel Configuring MultiLink for Your System 30 9 3 4 Properties UPS Settings Tab The UPS Settings tab allows the user to configure certain features of the UPS For all connection methods you can record the location of the UPS and enableor disable the UPS audible alarm a
66. e E ach targeted client must be running MultiLink 3 x or 1 x For MultiLink 3 x dients choosethe connection type MultiLink Basic Notification Source during setup see 4 1 Connecting host computer UPS and targeted clients and 9 3 3 Properties Setup Tab e Click on the Overview tab e Right click on the UPS device name to open a pop up menu then click on Properties e n the Properties window click on the Clients tab MultiLink Viewer MultiLink Configure Help Overview Event Actions Event Log MultiLink Network E Reconnect Right click 18 j Ex ontro seat t S Properties menu Internals group then click on Properties then click on the Clients tab Server PS Properties Setup UPS Settings Clients Data Logging MultiLink Request Status Port 1 C 161 Star dard SNMP request port Private InterMIC assigned request port C Other Valid values 1025 65535 SNMP Community String SolaHD MultiLink Network Shutdown Clients Add The values in the MultiLink Request Status Port box relate to communications between the host computer and targeted client computers e The default port 3027 is correct for most applications Contact Technical Support for assis tance Ensure that all MultiLink Network Shutdown Clients are configured to request status from the h
67. e 6 Save changes to event actions Start or stop MultiLink service Exit the Viewer Rename a UPS Test battery turn UPS output on or off temporarily silence an alarm Enable alerts change UPS connection type or communication ports change status polling rate Change UPS settings enable audible alarm battery testing and auto restart Add MultiLink Network Shutdown Clients Configure data logging features Add a local UPS Add a network MultiLink installation Enable and configure modem Change password or permission for remote configuration Install an upgrade license Set up responses to UPS related events Simulate a UPS related event to test configuration Temporarily disable a UPS related event Temporarily disable an event Action Viewer Menu and Tab Options Configuring the Software 9 1 1 MultiLink Menu Save Event Configuration 9 1 2 MultiLink Menu Service 9 1 3 MultiLink Menu Exit Right click on UPS for 9 2 Renaming a UPS Properties Overview tab Right click on UPS for UPS 9 3 2 Review the UPS Control Options Control Overview tab 9 3 3 Properties Setup Tab MultiLink menu Right click on UPS for Properties Overview tab 9 3 4 Properties UPS Settings Tab 9 3 5 Properties Clients Tab 9 3 6 Properties Data Logging Tab 9 4 3 Configure Menu Edit My Device List 9 4 4 Configure Menu Edit Network Device List 9 4 5 Configure Menu Modem 9 4 6
68. e bypass circuit It is safe to switch to bypass power if required Informational The UPS is beginning a test of the battery Some Informational UPS models automatically start a test of the battery on a period basis The battery test can also be manually initiated by the MultiLink software The UPS finished a test of the battery and found a problem with the battery It is possible that the UPS battery is failing in which it should be replaced as soon as possible If the battery was recently discharged you may wish to allow it to recharge for 12 hours and try the test again to verify the results Critical The UPS diagnostic test has found a problem Critical Further inspection of the UPS by a qualified individual should be conducted as soon as possible The UPS finished a test of the battery and has not found any problems No additional steps are required at this time The battery test should be run on a periodic basis to ensure the battery is in good condition Informational The UPS finished a test of its electronics and has Informational not found any problems No additional steps are required at this time The UPS has been designed to detect potential Critical problems The UPS has detected a bad battery and the battery should be replaced as soon as possible Your UPS will correct this problem however ifthis Informational condition is persistent it may be indicative of a utility problem The UPS
69. e page at intervals Specified in minutes and seconds in the Repeat Interval box The Message box allows you to specify the content of both types of messages alphanumeric and numeric Thetype of pager is set up for each pager address as alphanumeric or numeric pagi ng see Add a paging service provider To specify the content of messages in the Message box a Alphanumeric default messages have been set up for all events The message displayed in the Alphanumeric box will be sent to all recipients set up for alphanumeric pagers Note that some paging services limit the length of messages that can be sent These messages state the type of event the time it occurred the device where it occurred and a description of the event To view an alphanumeric message as it will appear on users pagers click on the Preview button To alter an alphanumeric message click on the Edit button and enter the desired text Buttons at the top of the Message window insert linked text that prompts MultiLink to describe the event Text also may be typed into the Message window To restore the default message at any time click on Default Checking the Include Advice box inserts text into the message that will advise computer users to begin taking certain actions For example Save your work and log out now as system shutdown will begin shortly The UPS is running out of battery capacity and mini mal battery backup runtime remains b Toenter a numeric message enter
70. e the U S A 1 847 763 8235 E mail tech solaheviduty com Web site http www solaheviduty com MultiLink Web site http www solaheviduty com products ups Worldwide FAX 1 800 538 6545 tech support The Company Behind The Products Sola H evi Duty specializes in identifying and providing industrial power quality solutions Sola H evi Duty has a history of product innovations and excellence in customer support dating back to the early 1900 s We manufacture a variety of product solutions and offer expert advice Sola Hevi Duty offers the broadest power quality line including UPS power conditioners voltage reg ulators shielded transformers TVSS and power supplies While every precaution has been taken to ensure accuracy and completeness of this literature Sola H evi Duty assumes no responsibility and disclaims all liability for damages resulting from use of this information or for any errors or omissions 2001 EGS Electrical Group LLC All rights reserved throughout the world Specifications sub ject to change without notice Sola Sola H evi Duty are registered trademarks of EGS Electrical Group LLC MultiLink is a registered trademark of Liebert Corporation Printed in U S A SL 536250EM 1 Revised 10 30 01 Figure 1 Figure 2 Figure 3 Figure4 Figure5 Direct cable connection UPS connected by cable to one computer on network aasan aa aaaea eee UPS with SNMP card on network 0 0 0c IRR RR
71. e use in accordance with these license terms Sola H evi Duty provides this Software and licenses its usein the United States You assume responsibility for the selection of the Software to achieve your intended results and for the installation use and the results obtained from the Software Non network applications of MultiLink are licensed for single computer applications Software key s are available under the terms of this license upon payment of any applicable license fee s to incorporate special features such as a sending shutdown signals to other computers and b remote network administration TERMINATION OF LICENSE Your licenseis automatically terminated if you 1 attempt to copy or reconstruct any part of the object code source code or algorithms 2 rent grant any rights or Sola Hevi Duty Software Program License Agreement 70 transfer possession of any copy modification or merged portion of the Software 3 decompile disassemble reverse engineer or create a derivative work 4 use the software on computers in excess of the licensed coverage purchased or 5 fail to comply with other license terms You may elect to terminate this license at any time by destroying the Software together with all copies modifications and merged portions in any form LIMITED WARRANTY Sola H evi Duty represents that it has the right and authority to grant the license herein Sola H evi Duty warrants for a period of
72. e will now be uninstalled fram computer JUPITER SO Install Director WUPITERSOSYSiSysteminL Cancel Click on the Uninstall button A confirmation box asks if you are sure you want to uninstall the software Pressing the Yes button will begin removing the software A message box appears when the process is completed Theuninstall process stops theMultiLink service and removes all MultiLink files from the Novell server Operating System Details 89 APPENDIX B MAKING YOUR OWN MULTILINK UPS CABLE B 1 The UPS and monitoring computer can be connected in either of two ways serial connection or contact closure A serial connection cable permits access to MultiLink s complete functionality but may be used only for those U PS models listed in Table 1 Any other UPS model must use contact dosure MultiLink requires a custom cable The software will NOT function properly with ordinary serial cables Proper cables can be purchased from Sola H evi Duty or made with readily available mate rials To make your own cable follow the instructions in this section With the exception of Step 5 the instructions are identical for both the serial connection cable and the contact closure cable You may purchase a MultiLink UPS cable by contacting your local Sola H evi Duty representative value added reseller or distributor See Table 12 for part numbers You should prepare and attach the cable before installing MultiLink so that the
73. ed Fr v Ei MultiLink Workstation Network Event Notify Email Page Shutdown Command Log Silence Alc er E My Event Actions UPS Operating On Batt Disabl v4 A z 0 4D Server UPS on COM1 Low ttery isable 0 Network Event Actions Battery Capacity 2096 or Test Event Battery Time Remainint Test Cancel Event UPS Communication Es v Test UPS Communication Lo v Cancel Battery Fully Charaed Y x Right click E 3 Event on event name Configuring MultiLink for Your System 60 9 7 Disabling an Event MultiLink allows you to temporarily deactivate a UPS related event but retain all configuration settings for that event This may be helpful to prevent unwanted interruptions at certain times Record any disabled events so they can be re enabled allowing MultiLink to monitor the UPS properly To disable an event Click on the Event Configuration tab e Right click on the name of the event you want to disable e In the pop up menu that appears dick on Disable The event and all its actions are grayed out AH MultiLink Viewer E A MultiLink Workstation Network work A Event Notify Email Page Shutdown Command Log BilenceAi mr a My Event Actions UPS Operating O 4 Low Bat Seius B Network Event Actions T Disable Right click on event name Tore enable an event Click on the Event Configuration tab Right dick on the name of the eve
74. elling Event _ To configure the E mail action Check v the Enable E mail Action box This is required for the action to operate Thelnitial Delay displays the time lapse between an event s occurrence and when the e mail IS sent The Repeat Count box shows how many times MultiLink will send a particular e mail at intervals specified in the Repeat Interval box Check to make sure a subject is specified in the E mail Subject box By default the subject is MultiLink Notification This can be changed by entering a new subject Default messages have been set up for all events These e mails state the type of event the time it occurred the device where it occurred and a description of the event To view the text as it will appear in a recipient s e mail message dick on the Preview button To alter a message click on the Edit button and enter the desired text Buttons at the top of the Message window insert linked text that prompts MultiLink to describe the event Text also may be typed into the Message window To restore the default message at any time click on Default Checking the Include Advice box inserts text into the message that will advise computer users to begin taking certain actions For example Save your work and log out now as sys tem shutdown will begin shortly The UPS is running out of battery capacity and minimal bat tery backup runtime remains Configuring MultiLink for Your System 48 Themessage wi
75. en unloaded If they produce output the associated NLM still needs to be unloaded Tounload an NLM use the command unLoap where isthe name of the NLM For example the command to unload LXNWSERV NLM would be uNLOAD LXNWSERV Before beginning the install issue the command unLoap Arocowx for each instance of AI OCOM X related to the use of MultiLink Operating System Details 85 U pgrading to MultiLink 3 0 from MultiLink 1 1 leaves twolines in the AUTOEXEC NCF file LOAD NWSNUT LOAD AIOCOMX These are loads of NetWare system NLMs Because of the way the AUTOEXEC NCF fileis cleaned removing these would be dangerous because every instance of them would be removed These other instances of the NetWare system NLMs might be required by other programs Theold AUTOEXEC NCF the file s name prior to cleaning is renamed to AUTOEXEC M 30 Upgrades do NOT delete the old sys System SNML search path Uninstalling does NOT delete the sysS System ML search path However both of these search paths will disappear when the system is rebooted Specify Installation Directory During installation MultiLink will prompt you to select the server where the software will be installed Sola Hevi Duty MultiLink 3 0 001 Install Select the Server on which to install the application Type of search to perform Novell Directory Services Bindery Services Tree Context COMM ENG SOFTDEV Server List Refre
76. er Address x pen Pager ID Pager Type Alphanumeric E Service Provider AT amp T Nationwide New Provider OK Cancel Enter the person s name and pager ID in the appropriate boxes Select the type of pager alphanumeric or numeric from the Pager Type drop down list Choose from the Service Provider drop down list or click on the New Provider button to enter a new service provider Click OK to save the changes or click Cancel to close the window without saving Configuring MultiLink for Your System 53 9 5 6 Edit E Mail Pager Parameters Services MultiLink s E mail Services and Paging Services store e mail and pager service provider information for easy access when setting up notification of UPS related events Once a service provider is entered you may select it from a list saving the work of re entering the data for multi ple MultiLink functions Add an e mail service provider Click on the Event Configuration tab and select the E mail Action for the Event being con figured Place a check in the Enable E mail Action box e Click on Edit E mail Parameters then on the E mail Services tab then on Add This opens the Edit Service Provider window Email Parameters xi Address Book Email Services Service Providers Click on Add to enter a new service provider Edit Service Provider ES Name pe SMTP Server Return Address OK Cancel e Enter the
77. er also has functions available from three menus MultiLink Configure and Help Each menu has a drop down list of options that apply to all device components and events Menus LU Configure Help Save Event Configuration Service Exit Event E ServerUPS WuServerUPS on COM1 Battery group ups Status Load Protected Normal Status es a Location Doug s Cubicle ypass group Description UPS Input group Menu options Table 4 summarizes the options available in the Viewer menus and shows where to learn more about each Table 4 Viewer Menu Options Summary E NEN NENNEN NENNEN D ao Save Event Save changes to Event 9 1 1 MultiLink Menu Save Event Configuration Actions Configuration MultiLink Service Start amp stop MultiLink service 9 1 2 MultiLink Menu Service and 10 1 Starting or Stopping MultiLink Service Quit the MultiLink Viewer 9 1 3 MultiLink Menu Exit Edit My Add delete or alter the 9 4 3 Configure Menu Edit My Device Device List configuration of a UPS List Edit Network Add delete or alter another 9 4 4 Configure Menu Edit Network Device List MultiLink installation Device List Configure Modem Modem Setupthe modem Setup the modem the modem _ 9 4 5 Configure Menu Modem 4 5 _ 9 4 5 Configure Menu Modem Menu Modem Local Set password for access from 9 4 6 Configure Menu Local Password Password another MultiLink
78. erson who should be con tacted about issues involving this UPS e In the Location box enter the physical location of the UPS for example George s cubicle This optional field is helpful if the user has morethan one UPS Certain UPS models only To allow activation of an alarm when a UPS related event occurs dick in the Enable UPS Audible Alarm box To deactivate the alarm clear the check box This operation prevents the U PS from sounding an audible alarm for any condition To silence the alarm while an event is occurring see 10 2 3 UPS Audible Alarm Silencing Alarm Certain UPS models only To perform periodic battery tests Serial UPS click in the Enable Automatic Battery Test box To disable automatic testing clear the check box Certain UPS models only To automatically restart the UPS after utility power is restored following a loss of input power place a check mark in the Enable Autorestart check box then specify the desired time delay in the Autorestart Delay box To disable automatic restarting clear the check box Configuring MultiLink for Your System 31 9 3 5 Properties Clients Tab The Clients tab allows you to designate computers that will receive notification of UPS related events such as Low Battery Before doing so you must first obtain a MultiLink Network Shut down License for the appropriate number of clients and install the license on the host computer see 9 4 7 Configure Menu Upgrade Licens
79. ge If any messages are not sent an error message will appear on the host computer The error message above right indicates a conflict between the entry in Client Hostname or IP Address box and the dient s actual identity The selected computer probably is not configured in the Domain Name Service If it is configured with its associated reverse lookup entry there might be a problem accessing the name service Try to ping the name server and correct any problems there f no problems are found at the server check the configuration at the client end Check all targeted client computers to verify that each received a test message similar to the one shown below Eq MultiLink Status n x rz Message from CRITICALSERVERIS5 5 5 1 an 3 Apr 2001 2 07 53 PM This is a system test message In the event of an actual alert same action would occur at the receiving computer based an its configuration This message should appear within five seconds of being sent If it does not compare the time it is displayed with the time on the message If the lapse is more than 10 seconds there is a local name service problem If the message is received within five seconds the local name service configuration is correct If test messages are received in a timely fashion and the entry was a hostname DNS or other name services are correctly configured For NetWare servers the message above will appear on the MultiLink screen Configuring MultiLink fo
80. ges dick on the MultiLink menu and then on Save E vent Configuration Click on the Event Configuration tab e Right click on the name of the event you want to test e In the pop up menu that appears click on Test Event Ej MultiLink Viewer MultiLink Configure Help Overview Event Configuration Event Log El c3 MultiLink Workstation Network Event Notify Email Silence Alz Page Shutdown Command E 3 My Event Actions UPS Operating On Batt Disabl v v4 z E ET sab 423 Network Event Actions Battery Capacity 20 or Test Event 4 Battery Time Remaining est Cancel Event UPS Output Returned Fr v Y UPS Communication Es v Y Test UPS Communication Lo v Y Event n Battery Fully Charaed Y m Right click E on event ee A For example if you are testing the UPS Operating On Battery event the following occurs e f the Notify action is enabled the configured notification occurs on the host computer e f the Shutdown action is enabled a shutdown timer begins e fthis timer expires before you cancel the test the operating system is shut down Canceling an event simulation To cancel event testing Click on the Event Configuration tab e Right click on the name of the event e n the pop up menu that appears click on Test Cancel Event Ej MultiLink Viewer MultiLink Configure Help Overview Event Configuration Event Log UPS Output Return
81. hat is usually found on the same keyboard key as the tilde Starting MultiLink Applications During installation shell scripts are created in the product installation directory tree e g opt MultiLink These scripts may be used to execute these M ultiLink applications e bin Viewer Viewer e Uninstall Uninstall MultiLink For convenience you may want to add the bin subdirectory to your PATH Verify MultiLink is Running When operating properly MultiLink is running constantly in the background To verify that it is doing so use etc init d SolaM show to get a list of the active MultiLink processes Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name n this example the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will list one or more entries of IP address and name pairs In this example ThelP address for machine name frodo is 10 0 0 10 ThelP address for machine name bilbo is 10 0 0 11 A 2 4 Uninstalling MultiLink e You must log in as root e ClosetheMultiLink Viewer the uninstall process will fail if the Viewer is open e Gotothedirectory where the MultiLink files are located e g opt MultiLink and run Uninstall A confirmation box a
82. he Include Advice box inserts text into the message that will advise computer users to begin taking certain actions For example Save your work and log out now as sys tem shutdown will begin shortly The UPS is running out of battery capacity and minimal bat tery backup runtime remains TheLocal Notification option may send messages by pop up or to the operating system con sole These options vary by operating system For information see Appendix A Operating System Details The Broadcast Notification box allows you to specify message recipients as All Users or Specific Users This feature is not available on all operating systems see Appendix A Operating System Details To choose specific users to receive the message dick on Specific Users then on Select to open the Broadcast Notification window Broadcast Notification Broadcast Recipient E X Enter user ar computer name Cancel Add E dit Delete OF Cancel e Inthe Broadcast Notification window click on the Add button to enter the Hostname or P address of recipients Onceentered a recipient s Hostname or IP address can be changed by using the Edit but ton or removed by using the Delete button on the Broadcast Notification window The Canceling Event will abort all actions initiated by MultiLink in response to the event being configured See T able 11 for a list of Events with default canceling events e At any time click on the Reset
83. he table below e The Advice portion is displayed when you click on the Advice button on a MultiLink pop up notification e MultiLink has three Severity levels nformational Impaired and Critical Table 11 Events from Event Configuration tab with UPS selected Events supported by all device types UPS Operating On Battery The UPS is discharging the battery to supply power to the load The UPS has reached a Low Battery level Time available to Low Battery remain on battery is very short UPS Output The UPS has returned from an Returned From Battery Weak Battery Condition certain UPS models only The UPS has reported that the battery is in a weak condition with utility present This is a contact closure event only Events not supported by contact closure abnormal utility input condition The UPS has detected a power outage or momentary disturbance and is now providing battery power to your computer If you anticipate an extended power problem you should save your work and log out now Informational Save your work and log out now as system shutdown will begin shortly The UPS is running out of battery capacity and minimal battery backup runtime remains The UPS is receiving good utility power and is in the normal mode of operation You may continue working The UPS is reporting a weak battery condition which indicates there currently is little capacity left in the battery or the
84. ick on the client then on Delete MultiL ink will not ask for confirmation before deleting the selected client Click on Cancel to close the window without saving the changes Configuring MultiLink for Your System 33 Send a test message to clients Sending test messages can help determine whether targeted clients are properly set up to receive notifications of U PS related events To do so Click on the Overview tab right click on the UPS device name click on Properties then on the Clients tab e Select one or more clients from the MultiLink Network Shutdown Clients list and click on the Test button This causes MultiLink to send a test message to each targeted dient com puter selected Toverify that test messages were sent and received check both the host computer and client computers as follows a The host computer will display one of the two messages shown below If any test messages are sent a verification similar to the one at left below appears on the computer running MultiLink showing the total number of test messages that were sent This is not an indication that the clients received the messages For Novell the verification message is displayed only if the Viewer is running on the server HMultiLink Chent Configuration Test B MultiLink Client Configuration Test Fa e Test message sentta 1 client s e Invalid client hostname ar IP address 138 184 14 1822 Test message successfully sent Error messa
85. in pop up notifications The MultiLink Viewer has these main functions Navigation to a device of interest Display of summary status for all devices Display of parametric data from a selected device e Configuration of UPS related events to send notifications and shutdown messages and to launch scripts Testing of event configuration through simulation of an event Display of event logs from a selected device Step by step instructions on using these functions are in 8 0 Viewing UPS Status and 9 0 Configuring MultiLink for Your System Overview MultiLink Viewer 16 7 1 MultiLink Features Thetype of connection Serial UPS SNMP Contact Closure or MultiLink Basic Notification Source determines the features available in MultiLink as shown in Table 2 Whether a function is available depends on the type of UPS and the connection between the UPS and the local host see 4 1 Connecting host computer UPS and targeted clients Table 2 Features Available by Connection Type tem Network 0 Contact MultiLink Basic Category Closure Notification Source No No overview Data Parameters No v NO Sas v 4 lv Battery Grop n v N v OOuuGop no v N v eve e URS selected and expanded Input Group fess TENE Internals Group Alarm Group UPS Control Diagnostics Test Battery Overview tab Output Control Turn UPS right click on UPS Output Off On IG Pep UR MENU UPS Au
86. ing an SNMP hardware card with your UPS MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons 4 MakesuretheMultiLink distribution file has execute permission chmod x lt file gt then execute it Serial Port Selection The preconfigured serial ports are aev ttyso and aev ttys1 You may select one of these or enter another as appropriate Note Be careful to not pick the port used by the serial mouse if your system has one Post Installation Notes TheMultiLink installation program places the script solam in the etc rc d init a or etc init d directory It also creates K30SolaM and S90SolaM links in several of the etc rc d rc d Or etc rc d directories Operating System Details 79 A 3 3 Notes on Running MultiLink If running an X Window system window manager all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a common logon script e g etc profile see the xhost documentation for more information about the desktop security mechanism usr bin X11 xhost hostname Note the characters surrounding hostname are the grave accent that is usually found on the same keyboard key as the tilde Starting MultiLink Applications During installation shell scripts are created in the product installation directory tree e g opt MultiLink These scripts may be used to execute
87. ink 63 10 2 Using the UPS Control Options SNMP and Serial Connection MultiLink permits the System Administrator to perform the following UPS control functions Test the UPS battery e Turn the UPS output off Briefly turn the UPS output off and then restore power to the output e Temporarily silence a UPS alarm Tousethese options in the UPS Control dialog box Click on the Overview tab Right dick on the UPS device name to open a pop up menu then dick on UPS Control MultiLink Configure Help Overview Event Configuration Event Log C3 MultiLink Network 9 My Device List amp E B Diagnostics Test Battery Passed Battery group Reconnect Right click C Output group EB UPS Control Output Control to display Gl Bypass groy Properties pop up sh aah git Turn UPS Output Off Turn off power to critical load ntern menu a E3 Alan group Turn UPS Output Ofton Cycle critical load power offfon UPS Audible Alarm then click on UPS Control Eom Silence Turn off audible alarm for current condition to view the UPS Control options 10 2 1 Diagnostics Testing the Battery Click on the Test Battery button to determine the condition of the UPS battery When the test is complete the box displays the status Passed or Failed To enable automatic testing of the UPS battery use the Enable Automatic Batter
88. installations by allowing automatic detection of the confi guration files C Copy the configuration files in the cfg subdirectory from the initial installation into the subdirectory created in Step b 2 Proceed with the second and subsequent installations as described in 6 2 Beginning the Installation starting each installation from the common location described in Step a above Installing the Software 9 6 2 Beginning the Installation Execute the installation file For detailed instructions see Appendix A Operating System Details e After viewing the Welcome screen read the Multi Link Software License and theJ ava license agreements If you do not accept the terms and conditions cancel the installation Installation on a Single Computer or Initial Installation e Fortheinitial MultiLink installation or for installation on a single computer choose Use the standard product defaults shown below These default settings can be altered later Sola Hevi Duty MultiLink 3 0 001 Install Select the default installation and run time configuration settings to use for this installation Use the standard product defaults Use the site specific configuration files at Erase Cancel Subsequent Installations For subsequent installations choose Use the site specific configuration files at subdirec tory created in Step b in 6 1 2 Multiple Installations as shown below Thetext box must displa
89. ion is acceptable click Install Toalter any settings click the Back button and make the desired changes Then click Install A dialog box displays the progress of the installation process which may take a few minutes Checking Permissions for Multiple Users if Needed If there are multiple users of the system on which MultiLink is being installed the System Administrator should check the permissions on the installed files and modify the permissions as desired The default permissions may not be appropriate The MultiLink Viewer requires full read write access tothe M ultiLink directories and certain files within It requires administrator root privileges to perform functions that start or restart the MultiLink service Starting the MultiLink Viewer After installation MultiLink asks whether you want to open the MultiLink Viewer The Viewer shows the status of the UPS and allows you to modify configuration settings For details on con figuring MultiLink see 9 0 Configuring MultiLink for Your System Toopen the Viewer now click Yes in the dialog box BF Start Viewer x 2 Would you like to start the MultiLink Th Viewer Installing the Software 15 7 0 OVERVIEW MULTILINK VIEWER This section summarizes the features available with various connections the functions accessible through the MultiLink Viewer tabs and menus along with MultiLink notifications and informa tional icons displayed in the Viewer and
90. ions Device Name Enabling actions will designate this Device Name Enabling actions will designate this BackupServer device as an event source serverUPS device as an event source Type specific properties Type specific properties Hostname or IP address 10 10 11 100 Serial Port com SNMP Community String 5o 1aHD Trap Listen Part 1162 Standard SNMP trap part M Description Request Send Port 161 Standard SNMP request port PS Status rate 30 c sec Description Cancel ox Use the check box to designate this OK C E device as your event source The Device Type box should correctly display the type of device with which the computer is to communicate Contact Closure for example Computer 9 in Figure 4 Serial UPS for example Computer 4 in Figure 4 SNMPv1 Device for example Computer 3 in Figure 4 MultiLink Basic Notification Source for example Computers 75 8 in Figure 4 Refer to 4 1 Connecting host computer UPS and targeted clients MultiLink deter mines the type of connection during installation by sensing the type of UPS and cable con nected to the computer The Device Name box displays a name for the UPS This name can be changed by entering a new name in the box Configuring MultiLink for Your System 29 e The Enable Actions check box allows you to designate which UPS in the My Device List subfolder is to act as the source of events for the host computer There ca
91. irtual Machine J VM v1 1 7B build 112811 or a higher build Optional support for J ava s GUI NWGF X to enable pop ups on the server Novell 5 x only A 6 2 Installation Notes Pre Installation Checklist Before installing MultiLink on your system Download the self extracting MultiLink file and execute it on a NetWare dient workstation This workstation must have the Novell NetWare dient installed on Windows 2000 NT 98 or 95 The target for the installation will be the Novell server The program will be installed into SY SA System ML this cannot be changed on the server you select If you are upgrading your software from MultiLink 1 1 toMultiLink 3 0 Stop the MultiLink 1 1 service which is running on the server by executing the UNLOAD JAVA command from the server This method will kill ALL J ava processes running on the server NOTE Do NOT usethe commands szava SHOW and JAVA KILL to stop theMultiLink 1 1 service Attempting to do so will result in two LX NLMs that cannot beunloaded It is impossibleto continuethe upgrade installation with LXNWSERV NLM still loaded TheJ AVA NLM must be unloaded and then reloaded for the upgrade to proceed After unloading the AVA NLM you must reload the NLM by issuing the command LOAD JAVA To verify that the NLMs have been unloaded execute these two commands on the server MODULES LX232 MODULES LXNWSERV If nothing is returned from these commands the modules have be
92. is no longer on bypass and has returned Informational to normal mode of operation The utility voltage is within a normal range and the Informational UPS is no longer operating on the boost circuit To conserve battery power your UPS corrects an Informational over voltage condition by using a buck circuit If this over voltage condition is persistent and the UPS continually operates in buck mode it may be indicative of a utility problem List of Events 97 Table 11 Events from Event Configuration tab with UPS selected UPS Output The UPS output has returned The utility voltage is within a normal range and the Informational Returned From from buck mode Buck mode is UPS is no longer operating on the buck circuit Buck Mode the correction of output voltage during high input utility conditions UPS The temperature of the UPS Internal components of the UPS have returned to Informational Temperature internal components has a normal operating temperature Has Returned returned to a normal operating To A Normal range Range Input Voltage The input voltage has returned The utility voltage is now within a normal range Informational Returned From from high to the nominal and is supplying the UPS with adequate power High To Normal operating range Range Output Voltage The output voltage has The output voltage has returned to the nominal Informational Returned From returned from high to the operating range of the UPS
93. ist one or more entries of IP address and name pairs In this example ThelP address for machine name frodo is 10 0 0 10 The IP address for machine name bilbo is 10 0 0 11 A 4 4 Uninstalling MultiLink e You must log in as root e Close the MultiLink Viewer the uninstall process will fail if the Viewer is open e Gotothedirectory wheretheMultiLink files are located e g opt MultiLink and run Uninstall e A confirmation box asks if you are sure you want to uninstall the software e Pressing the Yes button will begin removing the software e A message box appears when the process is completed The uninstall process stops MultiLink services that are running and removes all MultiLink files from the hard drive Operating System Details 82 A 5 A 5 1 A 5 2 A 5 3 IBM AIX Platform Specific Requirements In addition to the general requirements listed in 4 0 What is Required to Use MultiLink prospective MultiLink users must also have these minimal requirements AIX 4 3 for RISC System 6000 Appropriate fixes applied to operating system F or specific fixes that need to be installed to run J ava 1 1 8 applications on AIX see ava 1 1 8 for AI X download area at http www 106 ibm com developerworks j ava jdk index html e Common Desktop Environment X Window System e TCP IP network protocol e 30 MB of free disk space on the partition where MultiLink will be installed during installa tion the tmp directory
94. k performs such actions as sending notifica tions launching scripts and shutting down the operating system Appropriate times will vary according to the type of UPS in service the E vent and Action being configured and the number of computers being powered by the UPS Setting Up Event Actions Click on the Event Configuration tab e Click on the device name in the left side of the window Toenable an action for any event click in the box to the right of the Event and under the Action This highlights the E vent row and outlines the selected Action It alsoreveals the con figuration settings for the Action e Next dick in the Enable box beneath the list of events This places a check mark W in the box beneath the selected Action Events Actions MultiLink Viewer oO x MultiLink Configure Help Overview Event Configuration Event Log OT i C3 MultiLink Workstation Network Event Notify Email Page Shutdown Command Log Silence Alc Co nfig uration IS My Event Actions UPS Operating On Battery 4 4 d tab ERSTES IM ou Battery V 4 Network Event Actions 2 18 5 55 3 Device F BackupUPS on CO name Battery Capacity 20 or l Battery Time Remaining UPS Output Returned Fr UPS Communication Es UPS Communication Lo Battery Fully Charged UPS Output Operating O Enable v Enable Notify Action Resetto Defaults box
95. lick on Save Event Configuration Configuring MultiLink for Your System 57 9 5 9 Event Actions Log MultiLink will create a file user log documenting the occurrence of UPS related events and MultiLink s actions in response to those events To view thelog file click on the Event Log tab in the MultiLink Viewer Fill MultiLink viewer E B x MultiLink Configure Help Log Overview Event Configuration Event Log Action S E MultiLink Workstation Network Event Notify Email Page Shutdown Commaf d Log Silsrce Alarm 2 1 My Event Actions UPS Operatin f 4 d B Low Battery Y Y Battery Capac v Y Battery Time v Y Enable UPS Output R v Y box UPSCommu v Y UPSCommu v Y UPS Over te v i i gt Enable Log Action Reset to Defaults Initial Delay 023 min TE sec Send duplicate Properties message to operating Log File C Program Files MultiLink user user log system log not TM Send duplicate message to operating system log available on all platforms _ Cancelling Event To configure the Log action Check v the Enable Log Action box This is required for the action to operate e Usethearrows in the Initial Delay boxes to specify the ti me lapse between an event s occur rence and when the event log is created e The event logs filename with its full path appears in the Log File p
96. ll be sent to all e mail addresses in the Recipients box Addresses may be added altered or deleted by using the Add Edit and Delete buttons as appropriate a ToAdd an e mail address to the recipients list l Click on the Add button this opens the Edit Address List window Edit Address List x Email Addresses Email Recipients All e mail entries QUT Recipients to be in Address Book Add notified of this Event Edit Click on arrow gt to move entries to window at right Click on arrow to remove an address from the E mail Recipients list for this Event 2 Select an address on the left side of the window by clicking on it this highlights the address 3 Usethe arrow gt between the windows to move the name to the E mail Recipients window at right 4 Click on Close the new address appears in the Recipients box New e mail addresses can be added to the Address Book from this window by clicking on Add and entering the information as described above b ToEditarecipient s e mail address l Highlight the address in the Recipients box in the main window E vent Configuration tab with the E mail action highlighted 2 Click on theEdit button this opens the Edit E mail Address window shown below Edit Email Address Ea Name fag Address Service Provider New Provider OK Cancel 3 Update the person s name and e mail address as nee
97. machine s connector and to go around obstructions K eep the cable as short as pos sible preferably less than 25 feet Do not lay the cable near electromagnetic interference sources such as AC power lines fluorescent lights and induction motors 4 Buythe parts The parts are available at most electronics stores or large computer stores as well as through mail order companies The following illustration shows some of the parts you may need Making Your Own MultiLink UPS Cable 91 5 Assemble the UPS and computer connectors Assemble the UPS and computer connectors according to the appropriate table bel ow a serial communication cable is connected according to T able 8 a contact closure communica tion cableis connected according to Table 9 The face of the connector has a number assigned to each hole or pin Table 8 Serial Communication UPS Interface Port Computer Interface Port DB9 DB9PINS Comments DB9 DB9SOCKET es 08 Hood Shield USE CABLE SHIELD Not Connected Shield connected on one side only Table 9 Contact Closure Communication UPS Interface Port Wire Computer Interface Port s o oneen me ween 3 Lar s on atoy Green Ress 2 9 Dat 3 IOWBuey Bak eens 7 Ls T item vow Ges o f oo UPS Ground If cable has shield Not connected Not connected connect shield at UPS 19 4 UPS Off Must NOT be connected EE Not connected Not connected NOTE Q Unlisted pins and socke
98. n be only one event source for each MultiLink installation For details see 9 4 2 MultiLink Event Source TheType specific properties options relate to communications between the UPS and the host computer These properties vary by connection type values are automatically detected by Multi Link The defaults are correct for most installations but some may be altered if necessary SNMP connections For SNMP connections you will see these Type specific properties Hostname or IP address identifies the UPS SNMP Community String the default is SolaHD case sensitive Trap Listen Port usually port 162 Standard SNMP trap port for communicating events traps because of SNMP card requirements Request Send Port usually port 161 Standard SNMP request port for communicating status gets because of SNMP card requirements Status Rate Determines how often MultiLink checks the condition of the UPS MultiLink Basic Notification Source For MultiLink Basic Notification Source connections you will see these T ype specific proper ties Hostname or IP address identifies another computer that is running MultiLink version 3 acting as a virtual UPS The computer that is acting as the virtual UPS i e theMultiLink Basic Notification Source must be running MultiLink version 3 If you intend to usetheMultiLink Basic Notification Source as your event source MultiL ink on the virtual UPS computer must include your IP ad
99. name of the service provider in the Name box In the SMTP Server box enter the name of the service provider s mail server for example mail domain com The Return Address box must have an e mail address for messages to be sent for example the e mail address where the message originated If identifying information isincluded in the Return Address the e mail address must be enclosed in angle brackets for example smith domain com OR J oe Smith lt smith domain com gt Click OK to save the changes or click Cancel to close the window without saving Configuring MultiLink for Your System 54 Add a paging service provider Click on the Event Configuration tab and select the Page Action for the Event being con figured Place a check in the Enable Page Action box Click on Edit Paging Parameters then on the Paging Services tab then on Add This opens the New Paging Service Provider window Paging Parameters X New Service Provider X Address Book Paging Services Type elocator Alphanumeric Protocol TAP i Service Providers AT amp T Nationwide AT amp T Nationwide Il AT amp T PCS Text Messaging MCI Page Pacific Bell PCS Add SkyTel Alphanumeric SkyTel Numeric edit Sprint Pading Sprint PCS DEIPIE Verizon Wireless Voice Stream The numeric touch tone connection type dials a specified telephone number and delivers a touch tone sequence OK Cancel
100. nate this exT700mT 120 device as an event source Serial Port Type specific properties COM1 Description PS Delete a UPS e Inthe Edit My Device List window select the UPS from thelist then click on Delete if you wish to remove a UPS from the My Device List subfolder MultiLink will ask you to confirm that you wish to deletethe UPS Click on Yestoconfirm the deletion 9 4 4 Configure Menu Edit Network Device List The Network Device List allows you to monitor and configure any UPS hosted by a MultiLink installation on your network from a single location Only MultiLink installations a host computer running MultiLink induding the devices in its My Device List subfolder can be added to the Network Device List MultiLink dynamically updates all information about any MultiLink installation in the Network Device List whether changes are made to a UPS from its host computer or from a remote location Each MultiLink installation in the Network Device List displays the remote computer s event source in bold letters MultiLink Configure Help Overview Event Configuration Event Log 9 MultiLink Network 29 My Device List S41000TRM 4 at 10 10 11 100 ServerUPS on COM1 Network Device List UPSs designated as event sources MU dM Another UPS Internals group being monitored Alarm group
101. nd automatic restart of the UPS when utility power returns after a power failure An SNMP connec tion allows specification of a contact person for U PS related events A Serial UPS connection per mits an automatic battery test Click on the Overview tab e In the left side of the window right click on the UPS and choose Properties from the pop up menu Click on the UPS Settings tab not available with Contact Closure or MultiLink Basic Notifi cation Source Overview tab Multilink Configure Help Overview Event Actions Event Log 73 MultiLink Network Reconnect UPS Control B Properties Right click to display pop up menu Internals group 7 then click on the UPS Settings tab Serial UPS Connection ServerUPS Properties y UPS Settings Clients Data Logging Location then click on Properties SNMP Connection BackupServer Properties Clients Data Logging Doug s Cubicle Contact Network Admin UPS Audible Alarm pocstion v Enable UPS Audible Alarm Server Room D UPS Audible Alarm Battery Test MV Enable UPS Audible Alarm v Enable Automatic Battery Test Auto Restart Auto Restart v Enable Autorestart v Enable Autorestart Autorestart Delay 180 sec Autorestart Delay e n the Contact box SNMP connection enter the name of the p
102. nd intended levels or because a power module was removed from the system To operate in a redundant mode review load requirements and either replace power modules or add additional power modules UPS Returned The UPS is now operating ina Redundant power modules permit the UPS to Informational To Power redundant power module continue operating when one or more modules Redundant configuration based on the have failed user selectable redundancy setting Transformer The temperature of the UPS If this condition persists the UPS will shut off Critical Over internal transformer is without further warning Save your work and log temperature operating above the normal out now Check to be sure that ventilation Condition temperature range openings to the UPS are not blocked and that the temperature outside the UPS does not exceed the maximum value listed in the manual for your unit Some UPS models have air filters which may be clogged Also be sure that the UPS is not overloaded Transformer The temperature of the UPS The transformer component in the UPS has Informational Temperature internal transformer has returned to a normal operating temperature Has Returned returned to operating in the To A Normal normal temperature range Range UPS User The UPS user interface The UPS has been designed to detect potential Impaired Interface Failed display has failed problems The front panel of the UPS is not working properly however
103. nn Multiple Users SNMP and Serial Port Connections 0 00 ees Serial Port Connectors Table 1 Communications Method by UPS Model 0 ce n e RR HI 5 Table 2 Features Available by Connection Type llelleeeeeee rn 17 Table 3 Viewer Tabs SUmltial sss us 8242 Rer dem xr Racer RC ac e eR DR RR E bed dads 18 Table4 Viewer Menu Options Summary eee hh hrs 19 Table 5 Viewer Tabs Checking the UPS Status and Event Log 0 eee 21 Table 6 Viewer Menu and Tab Options Configuring the Software 0 0c cee eee 25 Table 7 Actions Available for Configuration 0 0 0 I rs 44 Table 8 Serial Communication x i at ae det d 27929 6 3 RE a CIC RC ce oo GC ote weed eS 92 Table 9 Contac Clos re COMMUNI GatlONic 2524 x Dea ea Xu eren deb x e pad wees be LS DELE 92 Table 10 Events from Event Configuration tab with My Event Actions selected 94 Tablell Events from Event Configuration tab with UPS selected 0 0 cc ee es 95 Table 12 Cables to Connect UPS and Computer 0 0 cc e es 101 Table 13 MultiLink Software on CD ROM 00 cece eee teen eens 101 Table14 MultiLink Network Shutdown LicensSes 0 cee eee RR I etna 101 Table 15 MultiLink Network Administration License 0 ce et ees 101
104. nt e In the pop up menu that appears dick on Enable AH MultiLink Viewer E A MultiLink Workstation Network E 8 My Event Actions SPE SPEAN OT Bae ETE SMEs Low eae Enable B Network Event Actions Battery Capacity 20 or Enable ow UPS CommunicationEs v Pu Battery Fully Charged Right click on event name Configuring MultiLink for Your System 61 9 8 Disabling an Action MultiLink allows temporary disabling of an action without deleting configuration settings for that action This may be helpful to prevent unwanted interruptions at certain times Record any dis abled actions so they can be re enabled allowing MultiLink to monitor the UPS properly To disable an action Click on the Event Configuration tab Right dick on the name of the action you want to disable You must right click at the top of the column e n the pop up menu that appears click on Disable The action is grayed out Bl MultiLink Viewer MultiLink Configure Help Bb x Overview Event Configuration Event Log E S MultiLink Workstation Network E rS My Event Actions Event E gm et meses Page Shutdown Command 2 Silence Alz UPS Operating On Battery Y a Y pis 41000 on C SOM Low Battery i ex 3 Battery Capacity 20 or l 1 Bi mem ANN NEM NN RN RE a Disable L f p Syr Right click UPS Communication Es Y i on action name o el Tore enable
105. on M ultiLink will prompt you for the type of connection to be used Sola Hevi Duty MultiLink 3 0 001 Install We were unable to communicate with a UPS connected to serial port COMT Will the connected UPS use Contact closure communications C Serial communications Cancel Refer to 4 1 Connecting host computer UPS and targeted clients before making a selection The two types of connections are e Contact closure communications for UPS models see Table 1 e Serial communications for UPS models see Table 1 E ach type requires a custom cable These cables can be made or purchased To make a cable see Appendix B Making Your Own MultiLink UPS Cable To buy a cable see Appendix E Ordering Parts F rom Sola Hevi Duty Installing the Software 13 Network Connection If you chose Network to an SNMP UPS or MultiLink on another computer in 6 2 2 Spec ify the Method of Monitoring the UPS click on the appropriate Source Type SNMP source this computer uses a network to monitor a UPS equipped with an SNMP card MultiLink source this computer uses a network to receive notifications from MultiLink on another computer Custom this computer will be an SNMP or MultiLink source but with customized options Sola Hevi Duty MultiLink 3 0 001 Install 10 10 11 100 To choose options that are not standard dick on the Setup button This opens the Device Setup window as shown below For details
106. on these setup options see 9 3 3 Properties Setup Tab Device Setup x 10 10 11 100 sou 3029 Private InterMIC assigned trap port aa 3027 Private InterMIC assigned request port Installing the Software 14 6 2 4 Restrict or Allow Access to Configuration Settings 6 3 6 4 6 5 A password can be used to protect MultiLink s configuration settings from unauthorized users By default on most operating systems MultiLink prevents remote monitoring and configuration For variations on this step refer to Appendix A Operating System Details To permit remote access remove the check mark from the Prevent box shown below e Enter up to 32 alphanumeric characters in the Password box Typethe same password in the Confirm Password box Sola Hevi Duty MultiLink 3 0 001 Install Please enter a password that will be used to protect the MultiLink software an this machine This password will allow others to monitor and control the local UPS and ta change the local configuration settings using MultiLink on another computer Such access may also be completely disabled m Preventthe MultiLink software an this host financeserver 5 5 5 2 from being remotely monitored and configured Password Valid passwords are either empty mane ar 1 32 alphanumeric characters onii RESTE EROR E Cancel Reviewing Settings and Installing the Software Review the Install Summary e f the setup configurat
107. or details If you wish to verify that MultiLink is running e Click on MultiLink then on Service The Service Control window states whether Multi Link is running e Click on Close to close the window Bi MultiLink Viewer Click on mmu Configure Help Configure PT Save Event Configuration Event Log Battery group ja i Gra p has ees Value Units then click pes group Battery capacity j 95 96 i Input group on Service diia Internals group Battery time remaining zr mm Alarm group Datar valtaaa 201 to view the Service Control dialog box Start Stop 9 1 3 MultiLink Menu Exit Toclose the Viewer click on MultiLink then on Exit This closes the Viewer but does not stop MultiLink s monitoring process this continues running in the background If you have made any changes to MultiLink s Event Actions that have not been saved Multi Link will prompt you to save the changes ll Save Changes x 2 Do you wantto save changes Mo Cancel Configuring MultiLink for Your System 26 9 2 Renaming a UPS A UPS can be renamed assisting in troubleshooting when there is more than one UPS on the net work e Click on the Overview tab e On the left side of the window right click on the UPS to be renamed and choose Properties from the pop up menu Click on the Setup tab and enter a descriptive name in the Device N
108. ortion of the Properties section The log s default file sizeis 1 MB and will hold thousands of records e On some platforms MultiLink offers the option of sending duplicate log entries to the operat ing system log This featureis not available on all operating systems see Appendix A Operating System Details e Thereis no canceling event for the Log action e At any time click on the Reset to Defaults button to revert to the factory defaults for this feature e To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration Thelog file user log is a comma delimited file values are separated by commas The file s con tents can beimported into an external application such as a spreadsheet database text editor or word processing program Configuring MultiLink for Your System 58 9 5 10 Event Actions Silence Alarm The Silence Alarm action turns off the audible alarm at the UPS for the selected E vent This might be useful for such events as maintenance testing and similar activities Enable box MultiLink Viewer TH xl MultiLink Configure Help Silence Overview Event Configuration Event Log Alarm E1 73 MultiLink Workstation Event Mi Email Shutdown Command Log m Action 2 9 p Event Actions METSEEEENPTE TT ESTIS m Low Battery Battery Capacity 2096 or less Battery Time Remaining 3 Min UPS Output Returned From B UPS Communication Establis UPS
109. ost computer on the port specified in the MultiLink Request Status Port box The host computer must be running MultiLink 3 x and all clients must be running MultiLink 3 x or 1 x Check to make surethe entry in the SNMP Community String box matches that in your other systems The default is SolaHD case sensitive Configuring MultiLink for Your System 32 Thelower portion of the window MultiLink Network Shutdown Clients allows you to set up targeted clients to receive notification of UPS related events Click on Add toenter a new MultiLink client e To make changes to an existing MultiLink client click on the client then on Edit Fd Add MultiLink Target Ea Edit MultiLink Target X Client Hostname or IP Address Client Hostname or IP Address criticalserver lcriticalserver Event Trap Port Event Trap Port Add a MultiLink 3029 Edit an existing 3029 target client SNMP Community String SolaHD MultiLink target client SNMP Community String SolaHD Cancel Cancel e Thetargeted dient s Hostname or IP address must be correctly entered in the Client Hostname or IP Address box Each dient must have MultiLink 3 x or 1 x installed and must be configured to listen for traps on the port that is configured in the Event Trap Port box e Check to make sure the entry in the SNMP Community String box matches that in your other systems The default is SolaHD case sensiti ve e Toremove a dient from the list cl
110. ower to the load after a brief delay after the output power has been turned off as a result of selecting the Enable check box These features induce a controlled cycling of power to the critical load eliminating the need to reset the UPS manually This option is not available with Contact Closure Note nput power to the UPS must be present before U PS output power can berestored If the output has been turned off during a utility outage the UPS output power will not be turned on until the input utility is restored The Canceling Event will abort all actions initiated by MultiLink in response to the event being configured except UPS Output Off see NOTE above See Table 11 for a list of E vents with default canceling events e At any time click on the Reset to Defaults button to revert to the factory defaults for this feature Tosave settings click on the MultiLink menu at the top of the window then click on Save Event Configuration Configuring MultiLink for Your System 56 9 5 8 Event Actions Command The Command feature allows the System Administrator to control applications that have com mand line options for example to save files or dose an application Enable box MultiLink Viewer ipM x MultiLink Configure Help Overview Event Configuration Event Log E MultiLink Workstation Event x Email ac Shutdow foonmany ag Silence Alarm z Bw Event Actions MEPPEeNINTME E A Low Battery Battery Capacity 20 o
111. p m m Innit arin Check box to prevent remote access to view the password options J Modify MultiLink Password Enter the old password to enable the fields below Prevent the MultiLink software on this host financeserver 5 5 5 2 frnm being remotely monitored and configured Confirm Password Valid passwords are either empty none or 1 32 alphanumeric characters Click on Configure then on Local Password In the Modify MultiLink Password window enter the current password in the Old Pass OK Cancel word box This enables the remaining options in the window To prevent remote configuration changes place a check mark W in the check box Leaving the check box blank will permit configuration and monitoring from a remote location Tochange the password enter up to 32 alphanumeric characters in the New Password box e Enter the same password in the Confirm Password box Configuring MultiLink for Your System 42 9 4 7 Configure Menu Upgrade License Twotypes of licenses allow you to expand MultiLink s capabilities letting you monitor and control an entire network from a single location The MultiLink Network Shutdown License license key permits the System Administra tor to configure MultiLink to notify targeted client computers of U PS related events All tar geted client computers must be running MultiLink This licenseis available for various num
112. ponses to a power loss depends on its configuration by the user installation of any upgrade licenses and the type of connection between the host computer and the UPS Following is a simplified version of how MultiLink might respond to a utility power failure e Utility power fails and the UPS begins powering the computer network The UPS senses the power loss triggering MultiLink to activate ti mers and issue notifications that utility power has been interrupted If thetimers expire before utility power is returned MultiLink can prompt an operating system shutdown preventing the loss of valuable data as well as damage to computers from a precipitous loss of power Depending on configuration by the user MultiLink will respond automatically tothis UPS event by sending pop up notifications e mails and pager messages running command line options performing an orderly shutdown and keeping a log of all events e When utility power is restored the UPS prompts MultiLink to cancel the timers and notify targeted computers of the return to normal status What Is MultiLink 2 2 0 How Do You CONTACT SOLA HEvI DUTY FOR TECHNICAL SUPPORT For help on deciding how to set up MultiLink or any other Sola H evi Duty product contact the Support Center at UNITED STATES Phone 1 800 377 4384 WORLDWIDE Phone 1 847 763 8235 All Products http www solaheviduty com MultiLink http Awww solaheviduty com products ups E mail tech solaheviduty com
113. r ipconfig all more E xecute the command by pressing the E nter key The screen will display the IP address If the computer has more than one network adapter the IP address will be the numbers associated with the active Network Interface Card For Windows 95 also available for Windows Me 98 L 2 3 4 5 Launch an MS DOS prompt window At the prompt enter winipcfg all E xecute the command by pressing the E nter key This opens the IP Configuration window select the active network adapter from the drop down list The computer s IP address will show automatically beside IP Address Uninstalling MultiLink Toremove theMultiLink software from your computer use the Uninstall shortcut created during installation Closethe MultiLink Viewer the uninstall process will fail if the Viewer is open Press the Start button then dick on Programs MultiLink and finally the Uninstall icon This opens the following window amp Sola Hevi Duty MultiLink 3 0 001 Uninstall The Software will now be uninstalled from computer Tinanceserver Install Director ClappsitultiLink Click on the Uninstall button A confirmation box asks if you are sure you want to uninstall the software Pressing the Yes button will begin removing the software A message box appears when the process is completed Theuninstall process stops the MultiLink service and removes all MultiLink files from the hard drive Operating
114. r the bottom of the Address Book Add an E mail address Click on the Event Configuration tab and select the E mail Action for the Event being con figured Place a check in the Enable E mail Action box Click on Edit E mail Parameters then on the Address Book tab then on Add This opens the Edit E mail Address window Email Parameters xi Email Addresses Click on Add to enter a new Add e mail address E dit Email Address x Name Address c o ooo Service Provider E New Provider OK Cancel e Enter the person s name in the Name box If the Address Book already contains an entry for this person you will be prompted to alter the entry For ease in setting up e mails you could use the following designation or a variant Smith Adam e mail Enter the e mail address in the Address box Choose from the Service Provider drop down list or click on the New Provider button to enter a new service provider Click OK Configuring MultiLink for Your System 52 Add a pager address e Click on the Event Configuration tab and select the Page Action for the Event being config ured Place a check in the Enable Page Action box Click on Edit Paging Parameters then on the Address Book tab then on Add This opens the Edit Pager Address window Paging Parameters x Address Book Paging Services Pager Addresses Click on Add to enter a new pager address Edit Pag
115. r Your System 34 9 3 6 Properties Data Logging Tab The System Administrator can use the Data Logging tab to record the condition of the UPS at fixed intervals MultiLink will check the UPS at specified intervals and take a snapshot of selected parameters E ach ti me MultiLink checks the UPS the software updates a file containing the parametric data With this tab the System Administrator also can regulate the size and num ber of historical files that will be retained Click on the Overview tab e Right click on the UPS device name to open a pop up menu then click on Properties e n the Properties window click on the Data Logging tab not available with Contact Clo Sure MultiLink Viewer Tm n Right click MultiLink Configure Help to display Overview Event Actions Event Log Setup UPS Settings Clients Data Logging Parameters 3 MultiLink Network d Selected pop up menu im Reconnect 2 UPS Control 4 Properties Ga B 0 ig B Beo Bypass number of lines Input frequency Input maximum voltage Input minimum voltage Input number of lines Input voltage Low battery warning setting Nominal battery voltage z Internals group HE then click on Properties then click on the Data Logging tab Location c apps MultiLink user UPS0O csv Interval 30 Sj min Records 100 Historical files 30 d
116. r further information about these patches go to http www microsoft com wi ndows95 downloads contents Installation Notes Pre Installation Checklist Windows 2000 NT 1 Ifyou are not using an SNMP hardware card with your UPS then MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP service with Windows 2000 NT If you are using an SNMP hardware card with your UPS there can be a conflict with the SNMP ports used on Windows 2000 NT MultiLink must take ownership of ports 162 161 to communicate with the SNM P enabled UPS In this case the Windows SNMP services if run ning will cause a conflict If you are using an SNMP hardware card you must disable the SNMP services To check these services see below e Windows 2000 run the Computer Management application by pressing the Start but ton then clicking on Programs Administrative Tools and finally Computer Man agement E xpand the Services and Applications item in thetree and then dick on Services e Windows NT open the Services window by pressing the Start button then clicking on Settings Control Panel and finally Services If the services SNMP and SNMP Trap Service are not present or are shown as not running blank status and Disabled you may proceed Otherwise these services must be stopped and or disabled before you can install MultiLink 2 Installation on Windows 2000 NT requires Administrative privileges Pre Installation
117. r less Battery Time Remaining 3 Min UPS Output Returned From B UPS Communication Establis UPS Communication Loss UPS Over temperature Conditi zl v Enable Command Actiori Reset to Defaults Initial Delay 02 min 02 sec Command Action Ay Network Event Ad SSSSSSSS SISISSISSSB Properties Command Browse Arguments 4 gt Cancelling Event 9 To configure the Command action Check v the Enable Command Action box This is required for the action to operate Use the arrows in the Initial Delay boxes to specify the time lapse between an event s occur rence and when the command is executed In the Properties line specify a command by either typing it in the Command box or by dicking on the Browse button and locating the appropriate file In the Arguments box enter any arguments required for the command to function properly Once entered arguments will remain in the Arguments box until deleted If inappropriate arguments are displayed be sure to delete them The Canceling Event will abort all actions initiated by MultiLink in response to the event being configured See Table 11 for a list of Events with default canceling events At any time click on the Reset to Defaults button to revert to the factory defaults for this feature To save settings click on the MultiLink menu at thetop of the window then c
118. r to attempt to log in with the new password To use this function e Click on the Overview tab e Right click on one of the computers listed in the Network Device List to open a pop up menu then click on Reconnect MultiLink immediately checks the status of the selected device 9 3 2 Review the UPS Control Options For Serial UPS and SNMP communications MultiLink permits the System Administrator to per form the following UPS control functions Test the UPS battery e Turn the UPS output off Briefly turn the UPS output off and then restore power to the output e Temporarily silence a UPS alarm To view the UPS Control options e Click on the Overview tab e Right click on the UPS device name to open a pop up menu then click on UPS Control his opens the UPS Control dialog box as shown below MultiLink Viewer MultiLink Configure Help Overview Event Actions Event Log S C3 MultiLink Network Right click to display pop up menu Internals group Alarm group Network Device List then click on UPS Control to view the UPS Control options ServerUPS Control Ea Diagnostics Test Battery Passed Output Control Turn UPS Output Off Turn off power to critical load Turn UPS Output Ofton Cycle critical load power offfon UPS Audible Alarm Silence Turn off audible alarm for current condition
119. rameters Address Book and 9 5 6 Edit E Mail Pager Parameters Services Configuring MultiLink for Your System 51 The Canceling Event will abort all actions initiated by MultiLink in response to the event being configured See T able 11 for a list of Events with default canceling events e At any time click on the Reset to Defaults button to revert to the factory defaults for this feature Tosave settings click on the MultiLink menu at the top of the window then click on Save Event Configuration 9 5 5 Edit E Mail Pager Parameters Address Book MultiLink s Address Book stores e mail and pager addresses for easy access when setting up notification of U PS related events Once entered addresses become part of a list Entries can be selected and copied saving the work of re entering the data for multiple Multi Link functions The Address Book requires a separate entry for each e mail and pager address When making multiple entries for the same person you must add text to the name to differentiate the entries For example you might use the following designations in the name Smith Adam e mail Smith Adam numeric pager Smith Adam alphanumeric pager Further to simplify finding a name use a consistent entry method because names are sorted alphabetically by the first name entered For example entering Adam Smith will placethe name near the top of the Address Book whereas entering Smith Adam places the name nea
120. re Menu Local Password e Inthe Edit Network Device List window choose Add if you wish to include a MultiLink installation WEGE Network Device Host x Specify the network name either Hostname or IP address hostname or ip address and the password for the MultiLink installation Password Valid passwords are either empty GNIWWESEEWSUE none or 1 32 alphanumeric characters v Save password OK Cancel e n the Hostname or IP address box enter the host computer s name or IP address e n the Password box enter the MultiLink password for the computer that is being added to the Network Device List This permits the System Administrator to access the network Multi Link installation Checking the Save password box prevents a user from having to enter the password on each use Configuring MultiLink for Your System 39 Alter MultiLink installation identity or password e In the Edit Network Device List window select the Network Device Host from the list then click on Edit if you wish to alter information about that MultiLink installation Edit Network Device Host x Specify the network name either Hostname or IP address hostname or ip address and the criticalserver password for the MultiLink installation Password n valid passwords are either empty none or 1 32 alphanumeric Confirm Password SUELE Lid d o n MV Save password ox een e f the computer hostname or IP addres
121. re is possibly a bad battery If this condition persists the UPS battery may need to be replaced If you need further assistance please call Sola Hevi Duty Technical Support UPS Communication Established The MultiLink software has established communications via the serial port This could be from the starting of the service or a reestablishment of communication after an interruption UPS Communication Loss An unexpected loss of communications with the UPS via the serial port The load has transferred to bypass and is unprotected UPS Output Operating On Bypass Battery Fully Charged The UPS has reported that the battery is fully charged Informational Informational The MultiLink software has established communication with the UPS and is now monitoring status This could be from the starting of the service or a reestablishment of communication after an interruption Please verify that MultiLink is correctly configured and that the physical connection between the computer or server and UPS is properly installed If you need further assistance please call Sola Hevi Duty Technical Support The UPS is on bypass and will be unable to power your load in the event of a power failure When a UPS experiences an internal failure the load is switched to bypass as a protective measure The UPS may have been manually switched to bypass by a user If a non user initiated bypass condition occur
122. red you should investigate the condition of the UPS The UPS battery is fully charged You now have the maximum amount of battery runtime available for any future power outages List of Events 95 Table 11 Events from Event Configuration tab with UPS selected Battery User defined event The The battery capacity has fallen below a user Impaired Capacity XX battery capacity is equal to or defined level Depending on where this level is or less fallen below the defined level you will want to take appropriate action such as This event is enabled only saving your work and logging off The Battery when operating on battery Capacity level notification is user configurable and can be modified in the Event Configuration tab in MultiLink Battery Time User defined event The The battery runtime remaining has fallen belowa Impaired Remaining XXX battery time remaining has user defined level Depending on where this level Minutes or less fallen at or below the defined is set you will want to take appropriate action While On level This event is enabled such as saving your work and logging off The Battery only when operating on Battery Time Remaining notification is user battery configurable and can be modified in the Event Configuration tab in MultiLink UPS Over The temperature of the UPS If this condition persists the UPS will shut off Critical temperature internal components is without further warning Save your wo
123. redundancy of the controls Maximum Load The UPS maximum load This alarm is to annunciate when the UPS load Impaired Exceeded setting has been exceeded has exceeded a user defined level This level can be set for many reasons one of which is to ensure that additional unauthorized load is not added to the UPS which can decrease available battery runtime This alarm may not necessarily indicate an overload condition Maximum Load The UPS load has receded The UPS load level has returned below the user Informational Returned To below the maximum load defined level Normal setting Redundant The UPS redundant control The UPS has been designed to detect potential Impaired Control Failed has failed and the unit is problems The redundant control module of the operating on main control UPS has failed The UPS is fully functional however system redundancy has been compromised We recommend replacing the module to restore redundancy of the controls UPS Power Not The UPS in not operating in a Redundant mode is when your UPS has one or Impaired Redundant redundant power module more power modules installed than is necessary configuration based on the to operate the current load The UPS is currently user selectable redundancy no longer in redundant mode While the UPS is setting fully rated to protect the current load you no longer have redundant level protection This condition could have occurred because load has been added beyo
124. ription C Network Evept Actions 1 NORMAL 06 Oct 2001 3 23 02 PM 10 10 11 99 serverD UPS Monitor Softwari 2 NORMAL 06 Oct 2001 3 23 09 PM 10 10 11 99 serverD S41000 UPS Communic 3 IMPAIRED 06 Oct 2001 3 23 38 PM 10 10 11 99 serverD UPS Monitor Softi Select l NORMAL 06 Oct 2001 3 23 55 PM 10 10 11 99 serverD UPS Monitor Softwa 3 2 NORMAL 06 Oct 2001 3 24 02 PM 10 10 11 99 serverD S41000 UPS Communic Item in 3 IMPAIRED 06 Oct 2001 4 24 51 PM 10 10 11 99 serverD UPS HMonitor Softi tree Event Log tab bL gt MultiLink menu Refresh to exit E Name of device detailed in log file Log of UPS related events Refresh button updates view of log file Clicking on My Event Actions displays a log of events from the device designated as your event source Logs of events pertaining to other MultiLink installations are available under the Network E vent Actions portion of the tree e Toclose the MultiLink Viewer click on MultiLink then on Exit Viewing UPS Status 24 9 0 CONFIGURING MULTILINK FOR YOUR SYSTEM The MultiLink Viewer offers powerful options for configuring how MultiLink responds to UPS related events and notifies computer users of events and pending actions such as an operating system shutdown This section details the following functions available through the Viewer to customize M ultiLink s features for your system Tabl
125. rk and log Condition operating above the normal out now Check to be sure that ventilation temperature range openings to the UPS are not blocked and that the temperature outside the UPS does not exceed the maximum value listed in the manual for your unit Some UPS models have air filters which may be clogged Also be sure that the UPS is not overloaded UPS Output In The UPS has reported it is in To conserve battery power your UPS corrects an Informational Boost Mode boost mode Boost mode isthe under voltage condition by using a boost circuit If correction of output voltage this under voltage condition is persistent and the during low input utility UPS continually operates in boost mode and you conditions do not experience intermittent power failures you may be experiencing an extended brownout It is acceptable for the UPS to operate constantly in this state Input Voltage The input voltage is higher Your UPS will correct this problem however ifthis Informational High than the nominal range of the condition is persistent it may be indicative of a UPS utility problem Output Voltage The output voltage is higher The output voltage is higher than the nominal Impaired High than the nominal range of the range of the UPS This condition is serious and UPS needs to be investigated further Output Voltage The output voltage is lower The output voltage is lower than the nominal Impaired Low than the nominal range of the range of the U
126. rs e To make a cable see Appendix B Making Your Own MultiLink UPS Cable For configurations in which the source of events is to be a UPS with an SNMP agent be sure toindudethelP address of the computer s on which MultiLink is to beinstalled in the SNMP agent s list of trap recipients This speeds notifications about the UPS s condition to the computer What is Required to Use MultiLink 6 5 0 MULTILINK CONFIGURATIONS MultiLink is configured according to the method a computer uses to monitor the status of a UPS either through an SNMP card or by a direct cable connection to the serial port MultiLink is designed to monitor any part of a network Its functionality permits it to monitor any Sola H evi Duty UPS that can be contacted via serial cable contact closure an Ethernet or the Internet but the software s functionality does not require networked computers and UPSs Configure MultiLink according to the type of connection between the computer and UPS The var ious methods are shown in Figures 1 2 and 3 5 1 Cable Connection Figure 1 below shows the simplest possible M ultiLink installation MultiLink can be configured to monitor the UPS and if utility power fails or another problem arises MultiLink can notify Computer 1 and personnel about the problem In the event of a serious power problem M ulti Link can be configured to prompt the shutdown of Computer 1 s operating system Figure 1 Direct cable connection
127. rs 64 10 2 2 Output Control Controlling UPS Output nananana aaaea aaaea aa eaaa 64 10 2 3 UPS Audible Alarm Silencing Alarm lelleleee ees 64 Using the UPS Control Contact Closure 0 0 cc ete 65 MULTILINK RESPONSE TO UPS EVENTS TYPICAL SEQUENCE 66 UNINSTALLING MULTILINK FROM YOUR SYSTEM leeren 69 SOLA HEVI DUTY SOFTWARE PROGRAM LICENSE AGREEMENT 70 APPENDIX A OPERATING SYSTEM DETAILS c ec 72 A 1 Windows 2000 NT Me 98 95 llis RR RR eem rh hr 73 A l l Platform Specific Requirements 0 0 0 0 lille ar 73 As TnstellsgteomuN ObeS 548 duci ie a Re Sci pei Cer o Da hPa AE d a dE Tad ar 73 A 1 3 Notes on Running MultiLink eee eee ees 74 A4 Uninstalling MUMIN 2n ied E eer Se ha RRER PES iE hs 76 A2 SUI SOLIS uraioi i P bi alr bas SOE od ada dd acie EEE OENE Oe ed eee eee us 77 A 2 1 Platform Specific Requirements 0 0 0 0 0c eee teens 7 A2 2 dnstallatiorr NOLES 3 a dad ase ania do Canes eod ac da Ce aC Ca D t cR E ote ge e ed aa 77 A 2 3 Notes on Running MultiLink 2545 saaana Se ors ee en See toe bee teehee PS a Deen 78 A24 dAnwstellngdblblb Insuper 3 s oe eee eG ou ea RES ee oe ede ED Gee a 78 A EDUX aara SS tee ae SoS eee hate SHE owe e hed aro d KORR et ee ii E RUE dedi 79 A 3 1 Platform Specific Requirements 0 0 0 0 eee eee eens 79 A23 2 Astala Oo T NOLES circ PEE DRE EO eee ERU e we P cec eee
128. rvice fy ClipBaok fa DHCP Client 84 DNS Client fy Event Log Fax Service Ss Indexing Service M Conne g co ola Hevi Duty Seoca Disk Ma Sy Messenger Sa Met Logon ui Man Sia COM Event 5 Sa Computer Brow amp Distributed Link Sia Distributed Tra Sa Logical Disk Ma aes NetMeeting Re Notifies sel Provides s Supports C Provides a Maintains a Manages n Sends natif Coordinate Resolves a Logs event Helps you Indexes cn Provides n Marcare Logical Disk Administrat Sends and Supports p Allows aut Power Surv Started Started Started Started Started Started Started Started Started Started Started Verify MultiLink is Running Windows NT Automatic Manual Manual Manual Automatic Automatic Automatic Manual Automatic Automatic Manual Manual Manual Automatic Automatic Manual Automatic Manual Manual Appearance in window with status of Started shows MultiLink service is running When operating properly MultiLink is running constantly in the background To verify that it is doing so Open the Services window as shown below by pressing the Start button then clicking on Settings Control Panel and finally Services If the MultiLink service is running Sola Hevi Duty MultiLink appears in thelist with a status of Started Appearance in window
129. s has changed enter the new name or address in the Hostname or IP address box e ftheMultiLink password has changed enter the new password in the Password boxes Checking the Save password box prevents a user from having to enter the password on each use Delete a MultiLink installation e In the Edit Network Device List window select the MultiLink installation from the list then click on Delete if you wish to remove a MultiLink installation from the Network Device List subfolder MultiLink will NOT ask you to confirm that you wish to delete the MultiLink installation You can avert the deletion by clicking on Cancel at the bottom of the Edit Network Device List window Configuring MultiLink for Your System 40 9 4 5 Configure Menu Modem Using the Modem menu item the System Administrator can set up MultiLink with the modem commands needed to send pager messages MultiLink MenIniPI iE Help 7 Modem Connected and Enabled Modem Serial Port Overview Edit My Device List Click on 41 A Edit Network Device List igi a Optional Prefixes then on Bj Local password t Modem Upgrade License Resetto Defaults External Line Disable Call Waiting Input group Internals qroup Modem Control Resetto Defaults Initialize the Modem to view the Modem TEILOMIQUVIXA oS Configu ration options Reset Attention Dial Hangup War p
130. s that have command line options e If this timer expires the duration specified during configuration the script is executed Tocancel the Command action manually open the MultiLink Viewer select the Event Configuration tab and remove the check mark wv from the Enable Command Action box Click on MultiLink then on Save MultiLink Response to UPS Events Typical Sequence 66 3 If the Shutdown action is enabled A shutdown timer begins when UPS Operating On Battery occurs Thetimer s dura tion is specified during configuration If this timer expires before the canceling event UPS Output Returned From Battery occurs the operating system is shut down MultiLink notifies the user that a shutdown is impending When two minutes remain on the shutdown timer the MultiLink Countdown to Shut down box opens Timer Bi MultiLink Countdown to Shutdown GEET h fin seconds EUM UPS Operating On Battery Occurred on 03 Apr 2001 1 33 53 PM at device seconds 5 5 5 1 criticalserver Simulated The UPS is discharging the battery to supply remaining power to the load until operating MultiLink will shut down the operating system when the countdown timer expires system is shut down i Cancel Shutdown Pause Shutdown Cancel Shutdown Pause Shutdown Clicking on Cancel Shutdown overrides the configuration settings and prevents the operating system from being shut down A dialog box asks for confirmation before the shutdown
131. scription UPS Graphs Battery capacity Battery time remaining Outhiit inad Parameters Ambient temperature Bypass frequency Overall condition of power supply Icon shows most serious condition in tree n the example above the left side of the window shows the MultiLink Network tree with either an SNMP or serial connection Limited group information is available with a Contact Closure connection To expand or collapse a folder click on the symbol to the left of the folder icon The lower right corner of the Viewer displays the icon representing the most serious condition existing in the tree Except when conditions are normal for all monitored devices the top of the tree also displays the icon denoting the most serious condition When the navigation tree is expanded MultiLink displays the icon at each level see 7 5 Status Icons for a legend to interpret the icons Viewing UPS Status 22 Toview graphs and parametric data dick on an item in the left side of the window the asso ciated data appears on the right It may take a few moments for MultiLink to collect the data These views do not apply to Contact Closure connections FT Multilink Viewer View data for selected item E C3 MultiLink Network Da E C3 My Device List Batte ry group E f ServerUPS on COM1 pee EEIGPA LIAA Graphs Output group Select Bitter este oa
132. sh List Install directary amp r amp dSystermL ses ene caret By default Novell Directory Services is selected as the type of search to perform showing the Tree and Context of the client e If this is correct for the server whereMultiLink is to be installed e Select the server from the Server List box Click the Next button to continue e fthisisincorrect for the server where MultiLink is to be installed e Enter the correct Tree and Context information Click on the Refresh List button e Select the server from the Server List box Click the Next button to continue Selecting Bindery Services as the type of search to perform disables the Tree and Context boxes To continue e Select the server from the Server List box e Click the Next button to continue Operating System Details 86 Serial Port Selection The preconfigured serial ports are 0 0 0 1 and 1 1 where 0 1 represents port 1 on AIO board 0 You may select one of these or enter another as appropriate Be careful to not pick the port used by the serial mouse if your Novell system has one Sola Hevi Duty MultiLink 3 0 001 Install Please select the cable type for the UPS connected to serial port O 0 Will the connected LIPS use Cantactclasure communications NOTE Q If theUPS is connected to a local serial port MultiLink will detect at startup whe amp her AI OCOM X is running If itis not running MultiLink will load oneins
133. sks if you are sure you want to uninstall the software Pressing the Yes button will begin removing the software A message box appears when the process is completed The uninstall process stops MultiLink services that are running and removes all MultiLink files from the hard drive Operating System Details 78 A 3 A 3 1 A 3 2 LINUX Platform Specific Requirements In addition to the general requirements listed in 4 0 What is Required to Use MultiLink prospective MultiLink users must also have these minimal requirements e A Linux distribution with a version 2 2 or later kernel running on a 200 MHz Intel Pentium dass processor Use uname r to determine the version of your kernel and note that in most cases this will be different from the version of your Linux distribution e GNU C Runtime Library glibc version 2 1 or greater To check the version of glibc that you have useis 1 lib libc so 6 If this is not found you do not have glibc on your system If the file to which this is linked begins with 1ibc 2 1 then you have an acceptable version of glibc Consult the documentation for your Linux distribution for more information on upgrad ing to the required version of glibc e A Linux distribution that manages services daemons using the System V method This uses an init d directory and several rc d directories located either in etc rc a or just etc e g etc rc d init d e 35 MB of free disk space during inst
134. ssistance 3 What is a service or a daemon Both are processes initiated at boot time that require no user intervention to start and run Some platforms such as Windows NT call them services Unix terms them daemons They also continue to run after the user logs off the computer 4 Why dol see the screen flash when the UPS goes to on battery or returns to normal Theflash is caused by display of an empty script window windows that are devoid of text 5 Should use IP addresses or hostnames to configure MultiLink MultiLink uses IP addresses to route alerts and notifications It utilizes name service lookup totranslate between P addresses and hostnames The hostnames are more easily understood by computer users who see them in notification messages and in the user log n general notification messages should appear within five seconds of the triggering event Slower display of notification messages might be caused by DNS configuration problems If this is suspected follow the steps in Send a test message to clients in 9 3 5 Properties Clients Tab to send a test message If slow display of messages is a persistent problem Sola H evi Duty suggests using I P addresses instead of hostnames However if TCP I P addresses are dynamically assigned on your network you may haveto use hostnames Technical Information amp Frequently Asked Questions 93 APPENDIX D LisT OF EVENTS D 1 EVENTS FOR LOCAL HOST The table below shows all Events
135. t P oi s 79 A 3 3 Notes on Running MUINILINK 2 2434 eee e A wae ee Be DRE EY IDEA 80 A344 UnimistalhgTeulbib IK 8 xe g vote sei dos Y REC EDD E Era 80 A 4 Hewlett Packard HP UX rueeseee RR mm m nh har 81 A 4 1 Platform Specific Requirements 0 0 0 0 eee har 81 A2 A AStalaul ON OES i265 teat ais oae rocca ae qois Gide ae qoe QR dO a cae e X ee eee 81 A 4 3 Notes on Running MultiLink llle RR RR 3 nnn 81 A 4 4 JAJnunstelngTetltibinkesse ssec Solan ee oe oa ees aes eae eee aS bare EORR 82 A 5 IBMAIX hit in sage Se ee 28 009 4 le abasic heal ei dE ip Se RR NEON die GRAB one died de scd Seton as ee 83 A 5 1 Platform Specific Requirements 0 nasaan aa nanana eee nn 83 R52 T stellatl or NOCES eona d Ee CX Co ene oe CAU eee ae a doge Ea A 83 ASS Notes on RUNNING MultiE TK 24 025 Palat ace ieee eta Rk oS ka eee 83 AX UnmsballinhgNUultlbllk oor 3 oe ere SS kee A Rude Gas hawaem ee aa ER eem 84 Ado INOVENNGCEWaAl Ginko 4248 ty bx CR Ear dea e dde Vae anb eo EH SEY c he Nod ace RC E ER 85 A 6 1 Platform Specific Requirements 0 0 0 0 0c eee hann 85 A 6 2 Installation NOLES nasua aaaea ee tenet tee eee teens 85 A 6 3 Notes on Running MultiLink 0 0 0 RI RR I3 nnn 88 AGA Uninstalling Milli E Ink oes a ae id Prem p GCSE Di be Es HOUR HE fes EPI IR 89 APPENDIX B MAKING YOUR OWN MULTILINK UPS CABLE Le 90 B l Materials Y u WII Need im Ea ed Rex REX sn ORE E es XO X ER ESO 90 BZ
136. t ome nn bone Alarm group Battery voltage ss sss USUI item In tg Network Device List Batley voltage 39V Parametric tree data Other info MultiLink menu States to exit This example shows information for the Battery group the item selected in the tree at left Each portion of the MultiLink Network tree displays similar data e Toclose the MultiLink Viewer click on MultiLink then on Exit Viewing UPS Status 23 8 2 Checking UPS Status Event Log Tab TheEvent Log tab allows you to view the log file which contains a list of UPS related events The log file is a comma delimited file values are separated by commas E vents are listed in order of time of occurrence new events are added at the end of the log file For instructions on opening the MultiLink Viewer see the information for your platform in Appendix A Operating System Details e Click on the Event Log tab to view a list of UPS related events f needed click on the icon to the left of the MultiLink network to expand the view e Click on an item in the tree at left as shown below At right the log displays U PS related events with time of occurrence and devices involved MultiLink Viewer MultiLink Configure Help igi x Overview Event Configuration Event Log A MultiLink Workstation M etwork f CAProgram FilesiMultiLinkiusenuser log financeserve S TREES Event Id Severity Date Event Source Event Desc
137. t on or off and temporarily silence a UPS alarm 10 1 Starting or Stopping MultiLink Service Under normal circumstances you will not need to start or stop MultiLink service Stopping Multi Link means that the software is unable to protect your computer network and data during a power failure If you wish to verify that MultiLink is running e Click on MultiLink then on Service The Service Control window states whether Multi Link is running To stop MultiLink service or to restart MultiLink later perform the step above then Click on Stop to shut down the MultiLink service or dick on Start to restart MultiLink Only one of these buttons is active at any time the other button is grayed out Click on Closetoclosethe window Again stopping MultiLink prevents the software from protecting your computer network and data during a power failure MultiLink Viewer Click on Configure Help MultiLink 40l x Save Event Configuration Event Log i ServerUPS on COM1 Battery group Output group ups staus Load Protected Normal Status Location Doug s Cubicle then click Bypass group Description UPS Input group on Service Internals group Praia Service Control x Service Control Fa The service SolaM is currently running The service SolaM is currently running then click on Stop or Start then on Close Sad B Stari Stop Running MultiL
138. tails on your operating system see Windows 2000 NT Me 98 95 A 1 Windows 2000 NT Me 98 95 Hewlett Packard HP UX A 4 Hewlett Packard HP UX IBM AIX A 5 IBM AIX Novell NetWare A 6 Novell NetWare NOTE Q Theserequirenents should be adequatefor thesi mplest Multi Link installation a single workstation connected to a UPS by serial port connection see Figure 1 More compl ex configurations may require additional processor speed disk space or RAM especially if you plan to useMultiLink on a network with multiple copies of MultiLink communicating with one another Operating System Details 72 A 1 A 1 1 A 1 2 WiNDOWS 2000 NT ME 98 95 Platform Specific Requirements In addition to the general requirements listed in 4 0 What is Required to Use MultiLink prospective MultiLink users must also have these minimal requirements e Windows 2000 NT 4 0 with SP5 or later Me Millennium Edition 98 or 95 e 200 MHz Intel Pentium class processor e 40 MB of free disk space e Memory requirements e 256 MB of RAM Windows 2000 NT Server e 128 MB of RAM Windows 2000 Professional NT Workstation e 64 MB of RAM Windows M e 98 95 e A mouse or other pointing device e TCP IP network protocol Windows 95 users must also install the following patches e Windows 95 Service Pack 1 4 0 9503 or later e Windows Socket 2 Update e Windows Socket U pdate Kernel 32 where applicable e Windows 95 Year 2000 U pdate Fo
139. tanceof AI OCOM X Thisis all that is required if you areusing 0 0 If MultiLink detects any instance of AI OCOM X at startup it will not load any additional instances If you areusing 0 1 or 1 1for MultiLink you will need to makesurethe AUTOE XEC NCF filehas an appropriate number of LoAD ArocoMx statements Restrict of Allow Access to Configuration Settings A password can be used to protect MultiLink s configuration settings from unauthorized users By default during installation on a Novell server MultiLink allows remote monitoring and configuration This default can be changed but doing so limits the functionality of the Viewer when run from a dient workstation Toallow remote access do NOT check the Prevent box as shown below Sola Hevi Duty MultiLink 3 0 001 Install Please enter a password that will be used ta protect the MultiLink software an this machine This password will allow others to monitor and control the local UPS and to change the local configuration settings using MultiLink on another computer Such access may also be completely disabled Prevent the MultiLink software on this hast JUPITER 10 10 11 7 from being remotely monitored and configured Passi Doo O Valid passwords are either empty mone ar 1 32 alphanumeric characters anihin Fer er wu TAG P Cancel n the event you wish to prohibit remote access e Place a check mark in the Prevent box Operating System Details 87 A
140. ternals group Alarm group Network Device List item Network tree Graphs Value Units Battery capacity i 100 Battery time remaining D 40 20 30 ao 26 min Parameters Ayvnace franiienry Name Value Units Ambient temperature 25 C fornace ETSY L1 X No Info Name Value Units Manufacture date of the device UA hd 28APRS89 Model name ofthe device 53700 Naminal Inar 7nn States Name State Output switched to bypass false maw haters falce The Overview tab has two functions to view the UPS status and to configure the UPS The Event Configuration tab allows you to set up responses to individual events and test con figuration by simulating an event The Event Log tab displays a list of the most recent UPS events Table 3 shows where to find detailed information about each of the Viewer s tabs Table 3 Viewer Tabs Summary View the status of the UPS 8 1 Checking UPS Status Overview Tab Overview Configure the MultiLink network 9 3 Configuring the UPS Properties Overview Tab Configure responses to UPS related 9 5 Configuring Event Configuration tab Event events Configuration Test responses to UPS related 9 6 Testing Responses to Events events Event Log View the log of UPS related events 8 2 Checking UPS Status Event Log Tab Overview MultiLink Viewer 18 7 3 7 4 Viewer Menus The View
141. ters Some SNMP cards impose a limit on the number of computers that can receive notifications 3 UPS with SNMP card on network Any computer configured as a iter 3 targeted client must be running Fes j MultiLink n oW il WIL 5 3 Monitoring with Multiple Types of Connections A computer can be set up to monitor and control more than one UPS including UPS models requiring different types of connections For example with network connections and the appropri ate upgrade licenses any computer in Figures 1 2 and 3 could monitor the status of any UPS on the network and send notifications to other computers allowing them to shut down if needed A computer can receive alerts from only one UPS but can monitor the status of any UPS on a net work Figure 4 shows possible interconnections of host computers targeted clients and UPS models with varying connections n this figure any computer can be configured to monitor any UPS or MultiLink installation Figure4 Multiple Users SNMP and Serial Port Connections Host computer SNMPv1 device Host computer Contact Closure AEN f Targeted client computers Il MultiLink Basic Notification Source Two WI TI Host computer Serial UPS L f E WOW MO M a Ethernet MultiLink Configurations 8 6 0 6 1 6 1 1 INSTALLING THE SOFTWARE Follow these instructions to install MultiLink Be sure to read any notes on upgrading or rein stalling
142. the UPS from working properly as capacity redundancy may have been lost The power module should be replaced Battery Module A battery module in the UPS is The UPS has been designed to detect potential Critical Failed in a failed state and needs to problems A battery connected to the UPS has be replaced failed and the UPS has taken the module offline This may prevent the UPS from working properly The battery module should be replaced Internal UPS Communication between UPS The internal components within the UPS are not Critical Communication internal components has communicating properly There is something Loss failed wrong inside the UPS that needs to be investigated Internal UPS Communication between UPS The internal components within the UPS are Informational Communication internal components has been communicating normally now No further action is Restored restored and is operating required at this time properly If you need further assistance please call Sola Hevi Duty Technical Support List of Events 98 Table 11 Events from Event Configuration tab with UPS selected Main Control The UPS main control has The UPS has been designed to detect potential Impaired Failed failed and the unit is operating problems The main control module of the UPS on redundant control has failed The UPS is fully functional however system redundancy has been compromised We recommend replacing the module to restore
143. these MultiLink applications e bin Viewer Viewer e Uninstall Uninstall MultiLink For convenience you may want to add the bin subdirectory to your PATH Verify MultiLink is Running When operating properly MultiLink is running constantly in the background To verify that it is doing so use etc rc d init d SolaM show to get a list of the active MultiLink processes You may see what appears to be a large number of processes for MultiLink Most of these are not actual processes but are due to the implementation of J ava native threads on Linux Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name In this example the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will list one or more entries of IP address and name pairs In this example ThelP address for machine name frodo is 10 0 0 10 ThelP address for machine name bilbo is 10 0 0 11 A 3 4 Uninstalling MultiLink e You must log in as root e ClosetheMultiLink Viewer the uninstall process will fail if the Viewer is open e Gotothedirectory where the MultiLink files are located e g opt MultiLink and run Uninstall A confirmation box asks if you are sure you want to uninstall the software Pressing the
144. ts are not connected Thefollowing picture shows a possible pin wire insertion for a connector 6 Assemble the connector rhois ng and connect the cable to it 7 Connect the cable to the computer and UPS Making Your Own MultiLink UPS Cable 92 APPENDIX C TECHNICAL INFORMATION amp FREQUENTLY ASKED QUESTIONS 1 Whatisa DHCP server DHCP is the acronym for Dynamic Host Configuration Protocol This protocol allows host names to be allocated dynamically when computers are connected to a network This protocol is often used to remotely grant a hostname to a computer for a limited time as when a stu dent uses a computer for a quarter or longer See RF C 1541 for more detailed information RFCs are Request For Comment documents that set forth regulations on how communication occurs on thelnternet These documents are controlled by the Internet Engineering Task Force IETF and are available for viewing at the IETF Web site 2 How dol identify possible TCP IP port conflicts when using a UPS equipped with an SNMP card How dol resolve the conflict TCP IP port conflicts with ports 161 and 162 can be resolved by stopping SNMP services or daemons from running This product does not support running the monitor or the shut down client on the same machine as a Network Management System NM S For the proper procedure to stop the SNMP services or daemons see 2 0 How Do You Con tact Sola Hevi Duty for Technical Support to get a
145. variety of UPS components not available with Contact Closure connection An event log lists recent events actions and similar data about the UPS including its condition Two of the Viewer s three tabs provide viewing functions The Overview tab shows the status of the UPS and the Event Log displays recent U PS related events Table 5 Viewer Tabs Checking the UPS Status and Event Log T amp Function Feremalonse View the status of devices monitored by MultiLink 8 1 Checking UPS Status Overview Tab Event Log View log files of UPS related events 8 2 Checking UPS Status Event Log Tab Viewing UPS Status 21 8 1 Checking UPS Status Overview Tab The Overview tab provides a variety of detailed graphic views of the status of the UPS For instructions on opening the MultiLink Viewer see the information for your platform in Appendix A Operating System Details e Toview the status of the UPS click on the Overview tab Overview tab Collapse or expand the tree Ei MultiLink Viewer MultiLink Configure Help E A 73 MultiLink Network EA C My Device List A C Battery group A C Output group AO Bypass group A gt Input group Internals group A C Alarm group Network Device List m Fe A E Overview Event Configuration Event Loa Jol x ServerUPS urs status Load On Battery 27 Minutes Remaining Location Doug s Cubicle De
146. vice List and 9 4 4 Configure Menu Edit Network Device List Configuring MultiLink for Your System 43 9 5 9 5 1 E A MultiLink Workstation Neten MyEventActions EP cere Event Not Email Page Shutdown Command Log lected O System Shutdown Comme zi Sot oon act Ie UPS Monitor Sofware Started m 34 E UPS Be E 2 Event Actions UPS Operating On Battery w Y Y selected E Eu ESSE ow Battery Lx J 1 T S serial Ca Network Event Actions Battery Capacity 20 orl v To Y connection Configuring Event Configuration tab The Event Configuration tab allows you to set up MultiLink s response to U PS related events such as Utility Failed and Low Battery Overview of Configuring Event Actions Types of Events E vents may be configured for the Local Host and for the UPS Each device displays a different list of Events in theright side of the window as shown below Bi HultiLink Viewer n x Multibink Configure Help Overview Event Configuration Event Log ca NetworkEventActons ups NontorsotwareStop 7 1 1 __ LY k Bi MultiLink Viewer n x MultiLink Configure Help Overview Event Configuration Event Log 73 MultiLink Workstation Network Event Motif Email Page Shutdown Command Log Silence Ale l E Battery Time Remaining v J J y Y UPSOuputRetumedFr v Jo J Y UPSCommunialionEs v
147. ware sasaaa senaera 25 Actions Available for Configuration 00 00 rn 44 Sere OMMUNI OT esanaia wee eats ahaa eas d CAE SO ord 92 Contact Closure C omtpmi blcabEOL s sisses drna ioca Ek dre bad quce ede eue aeg oc pe hac 92 E vents from Event Configuration tab with My Event Actions selected 94 E vents from Event Configuration tab with UPS selected 0 0 95 Cables to Connect UPS and Computer anaana asana a cee rn 101 MultiLink Software on CD ROM lseeeee RR rrr 101 MultiLink Network Shutdown Licenses lleeeleee nn 101 MultiLink Network Administration License 0 0 cece ee e I ne 101 MULTILINK Version 3 0 Release User Manual Sola Hevi Duty EGS Electrical Group Phone 1 519 653 2581 Sola Hevi Duty FAX 1 519 653 5181 7770N Frontage Road Skokie IL 60077 Sales Phone 1 847 763 6651 FAX 1 847 763 6652 Technical Support Phone 1 800 377 4384 FAX 1 800538 6554 E mail tech solaheviduty com Sola Hevi Duty Web Site http www solaheviduty com MultiLink Web Site http Awww solaheviduty com products ups SL 536250EM 1 October 30 2001 1 0 1 1 WHAT IS MULTILINK MultiLink was developed to protect computers from costly damage such as loss of data resulting from power failures from single computers to large networks MultiLink constantly monitors one or more Uninterruptible Power Supply UPS warns computer users of impending power loss
148. wer to the load To receive this message this computer must be receiving power from a source other than the UPS otherwise this event will never occur The UPS output has been turned on There is Informational power to the load To receive this message this computer must have been signalled to turn its output on otherwise this event will never occur List of Events 100 APPENDIX E ORDERING PARTS FROM SOLA HEvVI DUTY Thetables below list part numbers for items available from Sola H evi Duty To obtain any item visit the Web site at http www sol aheviduty com or contact your local Sola H evi Duty representa tive value added reseller or distributor Table 12 Cables to Connect UPS and Computer SML39P9S MultiLink Serial Interface Cable SML9P9S MultiLink Standard Contact Closure cable for UPSs equipped with DB9 ports Table 13 MultiLink Software on CD ROM SMLSACD MultiLink Version 3 0 Single User Table 14 MultiLink Network Shutdown Licenses MLLKG MultiLink License Kit 100 Computers Contact your local Sola Hevi Duty representative MultiLink License Kit Unrestricted value added reseller or distributor Table 15 MultiLink Network Administration License Part Number Description MLLNA MultiLink Network Administration License Ordering Parts From Sola Hevi Duty 101 Ecs SOLA FIEWI DUTY Electrical Graup MultiLink Version 3 0 Release Technical Support U S A 1 800 377 4384 Outsid
149. y T est box see Properties UPS Settings Tab 10 2 2 Output Control Controlling UPS Output e Toturn off power from the UPS to the critical load dick on the Turn UPS Output Off button N WARNING a TURNING THE UPS OUTPUT OFF IS NOT RECOMMENDED ALL LOADS PLUGGED INTO THE UPS WILL LOSE POWER WITHIN TWO 2 MINUTES THIS MAY REQUIRE AMANUAL SHUTDOWN OF YOUR COMPUTER NETWORK Before turning off the UPS output MultiLink will ask for confirmation that you wish to do so 2 Warning Are you sure you want to turn the output of the UPS off Selecting OK will turn the output of the UPS off in 2 minutes There will be no opportunity to cancel this action Ifthe UPS is powering this workstation a manual OS shutdown should be performed immediately after selecting OK i Cancel Tocydethe UPS output i e turn UPS output power off then return output power following a brief delay dick on the Turn UPS Output Off On button in the UPS Control window To automatically restart the UPS after utility power is restored usethe Auto Restart box see Properties UPS Settings Tab 10 2 3 UPS Audible Alarm Silencing Alarm e When the UPS sounds an alarm as a result of an event or a condition the alarm can be tempo rarily silenced by clicking on the Silence button This button permits the UPS to sound an alarm the next time an event or a condition occurs To disablethe alarm for all conditions and events usethe Enable UPS Audible Alarm
150. y short 2 Ifthe Command action is enabled e Atimer starts that may lead to executing a command that the user or System Administra tor has written to perform site specific operations for applications that have command line options e fthis timer expires the duration specified during configuration the script is executed e To cancel the Command action manually open the M ultiLink Viewer select the Event Configuration tab and remove the check mark v from the Enable Command Action box Click on MultiLink then on Save 3 Ifthe Shutdown action is enabled A shutdown timer begins when Low Battery occurs The timer s duration is specified during configuration e f this timer expires before the canceling event UPS Output Returned From Battery occurs the operating system is shut down e MultiLink notifies the user that a shutdown is impending e When two minutes remain on the shutdown timer the MultiLink Countdown to Shut down box opens Clicking on Cancel Shutdown overrides the configuration settings and prevents the operating system from being shut down A dialog box asks for confirmation before the shutdown is canceled Clicking on the Pause Shutdown button suspends the shutdown process including the timer A dialog box confirms that the shutdown is paused and offers the options of cancel ing the shutdown or resuming the countdown toward an orderly shutdown of the operat ing system MultiLink Response to UPS
151. y the full path wherethe configuration files were placed site cfg or another directory as specified by the System Administrator The subdirectory can be entered manually or it can be found by using the Browse button Sola Hevi Duty MultiLink 3 0 001 Install Select the default installation and run time configuration settings to use for this installation C Use the standard product defaults Use the site specific configuration files at W ySoftwareyMultiLinkMsite cfq Browse Back nets Cancel Installing the Software 10 6 2 1 Specify Installation Directory The program asks whether to install the application files in the default location MultiLink or in an alternate location This step varies for some operating systems refer to Appendix A Operating System Details Sola Hevi Duty MultiLink 3 0 001 Install C Program Files MultiLink Upgrade or Reinstallation e f you are upgrading or reinstalling MultiLink the existing version is detected and MultiLink will incorporate your existing configuration files into the new installation bypassing some steps required for an initial installation Click on the Next button and go to 6 2 4 Restrict or Allow Access to Configuration Set tings Sola Hevi Duty MultiLink 3 0 001 Install C Program Files MultiLink Installing the Software 11 6 2 2 Specify the Method of Monitoring the UPS Click on the appropriate choice to designate how

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