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1. GXP2200 Search Search on Web GXP2200 Search Search on GXP2200 nanne GXP2200 Search Dial Number GAP2200 WED GUI LOON E GXP2200 Main Screen IP Address aaan neen enn enen GXP2200 Upgrade Configuration via LCD Start GXP2200 Upgrade errannnnnnnnnnrnnnnnnnvvrnnnnenrnnnnrennnnnsennnnnnennnnn Upload GXP2200 Firmware via Web GU GXP2200 Firmware Uploading annen eenen eenen GXP2200 Firmware Upload Done unu ann nennen eenn GXP2200 LCD Factory Hesei senen ennen eenvenn GXP2200 LCD Confirm Factory Reset nnen eneen GXP2200 Web GUI Confirm Factory Reset en GXP2200 USER MANUAL Gs Innovative IP Voice amp Video Page 8 of 129 andstream Innovative IP Voice amp Video GNU GPL INFORMATION GXP2200 firmware contains third party software licensed under the GNU General Public License GPL Grandstream uses software under the specific terms of the GPL Please see the GNU General Public License GPL for the exact terms and conditions of the license Grandstream GNU GPL related source code can be downloaded from Grandstream web site from http www grandstream com support fag gnu_gpl GXP2200 USER MANUAL Page 9 of 129 andstream Innovative IP Voice amp Video CHANGE LOG This section documents significant changes from previous versions of GXP2200 user manuals Only major new features or major document updates are listed here Minor updates for corrections or editi
2. Figure 80 GXP2200 Gallery GXP2200 USER MANUAL Page 74 of 129 stream Innovative IP Volce amp Video GS MARKET GXP2200 provides direct access to apps via built in GS Market app Users could browse search download and install the apps from there for tools and games e Browse apps Select the tabs on the top menu to view apps in different categories Hot App Game Tools For example selecting the Game category will have all the apps for game to show up in the following figure GS Market CI 12 03 PM Games Free Plants vs Zo Free Ninja Chicken waa wire Sech P 2 38M O Ae 40M O gen wire Market History Installed Exit Figure 81 GXP2200 GS Market Game e Search an app To search an app in GS Market tap on a at the top right corner or press the Search button Then touch the input field to activate the onscreen keyboard Enter the keyword of the app and touch Go in the onscreen keyboard Or press a again to start the search GXP2200 USER MANUAL Page 75 of 129 ndstream Innovative IP Volce amp Video i GS Market AM pandoral FlashPlayer YouTube Im dree WB oun O AngryBirds Kors Lal 19 5M Figure 82 GXP2200 GS Market Search App Download an app To download an app tap the icon right next to the app The downloading process will be automatically started In GS Market tap on History option to view the downloaded apps and downl
3. Specifies the Call Forward Type 1 None Disable Call Forward 2 Unconditional Forward all calls to particular number 3 Time based Set a time range In the time range calls are forwarded to the number specified in In Time Forward To out the time range calls are forwarded to the number specified in Out Time Forward To 4 Others when phone is busy calls are forwarded to the number specified in Busy To when incoming calls are not answered those calls are forwarded to the number specified in No Answer To the waiting time for answering calls is specified in Delayed Call Forward Wait Time s Specifies the number to be forwarded to when Unconditional Call Forward Type is used Configures the period of time to forward the call when Time based Call Forward Type is used When Time based Call Forward Type is used specifies the number to be forwarded to within the configured Time Period above When Time based Call Forward Type is used specifies the number to be forwarded to when it s not within the configured Time Period Specifies the number to be forwarded to for Call Forward On Busy Specifies the number to be forwarded to for Call Forward On No Answer Defines the timeout in seconds before the call is forwarded on no GXP2200 USER MANUAL Page 106 of 129 Gs Innovative IF Voice amp Video answer The default value is 20 seconds ADVANCED SETTINGS PAGE DEFINATIONS ADVANCED SETTING GENERAL SETTINGS
4. Alarm Displayed in status bar when there is alarm set up DND Displayed in status bar when DND is on Missed call Displayed in status bar when there is missed call Mute Displayed in status bar when the ongoing call is muted GXP2200 USER MANUAL Page 23 of 129 ndstream Innovative IP Volce amp Video Network disconnected Displayed in status bar when network is not connected Network connected Displayed in status bar when network is connected SD Card inserted Displayed in status bar when SD card is inserted SD Card space full Displayed in status bar when the inserted SD card s space is full USB flash drive inserted Displayed in status bar when USB flash drive is inserted USB flash drive space full Displayed in status bar when the inserted USB flash drive s space is full Voicemail Displayed in status bar when there is new voicemail Warning Displayed in status bar for warning message Bluetooth Displayed in status bar when Bluetooth is enabled Calendar event Displayed in status bar when calendar has event scheduled Playing MediaPlayer is currently playing files Wi Fi signal strength Displayed in status bar when Wi Fi is used ONSCREEN KEYBOARD The GXP2200 onscreen keyboard can be activated by tapping on an input field e English input method and Chinese input method To switch input method to English when the current method is Chinese tap on Figure 8 GXP2200 USER MANUAL Page
5. EXT Port Handset Port PC Port LAN Port 12V Power Headset Port Figure 2 GXP2200 Back View Table 3 GXP2200 CONNECTORS GXP2200 USER MANUAL Page 15 of 129 andstream Innovative IP Voice amp Video SD Card Slot SD Card Slot USB Port USB devices can be connected via the USB port For example you can connect a USB flash drive to save captured pictures or use a USB keyboard or mouse for the web browser Headset Port RJ9 headset connector port supporting EHS with Plantronics headset Handset Port RJ9 handset connector port PC Port 10 100Mbps RJ 45 port connecting to PC LAN Port 10 100 1000Mbps RJ 45 port connecting to Ethernet Power Jack 12V DC Power connector port EXT Port RJ11 connector port to connect the GXP2200 Extension Board To set up the GXP2200 follow the steps below 1 Attach the phone stand to the back of the phone where there is a slot for the phone stand Upper part and bottom part are available for two angels Connect the handset and main phone case with the phone cord Connect the LAN port of the phone to the RJ 45 socket of a hub switch or a router LAN side of the router using the Ethernet cable Connect the 12V DC output plug to the power jack on the phone plug the power adapter into an electrical outlet If PoE switch is used in step 3 this step could be skipped The LCD will display the booting up screen Before continuing please wait for the main screen display to show up GXP2200 EXTENS
6. GXP2200 USER MANUAL Page 18 of 129 ndstream Innovative IP Valce amp Video GETTING TO KNOW GXP2200 USING THE TOUCHSCREEN When the phone boots up in HOME screen the LCD will display as below A registered account is shown in Figure 4 Users might need register their own account to have the account status displayed TI 4 44 PM IP 197 168 400 746 0 GXP2200 Andriod 605 The Status Bar shows time connectivity signal strength notification information and etc Account information displays in this area Up to 6 accounts can be registered and displayed Onscreen MENU icon Tap to access settings and applications Figure 4 GXP2200 Default Main Screen Tap the onscreen MENU icon the settings and applications menu will be brought up as Figure 5 shows CallHistory FileManager MediaPlayer Ei Email Search Calendar A Blacklist GS Market Browser D k a Settings Figure 5 GXP2200 Onscreen Menu GXP2200 USER MANUAL Page 19 of 129 andstream Innovative IP Voice amp Video To fully manipulate the GXP2200 capacitive touch screen use your fingers operate the following on the GXP2200 icons buttons menu items onscreen keyboard and etc Tap To select items on the screen e g setting options apps to press onscreen buttons to type letters and symbols using the onscreen keyboard Touch and Hold Touch the item on the screen and hold it without lifting your finger from the scr
7. e sent or received SIP message DEBUG level e SIP message summary INFO level e inbound and outbound calls INFO level e registration status change INFO level e negotiated codec INFO level e ethernet link up INFO level e SLIC chip exception WARNING and ERROR levels e memory exception ERROR level Press the clear log button to clear log Specifies the log tag to filter the log Selects the log priority The log priority options are Verbose Debug Info Warn Error Fatal Silent Suppress all output Press START to start capturing a trace and press STOP to stop the Capture process Press LIST to view the list of captured traces It will show the time when the trace was captured Click on the name of the file to download and view the trace Select the language displayed on the phone GXP2200 USER MANUAL Page 113 of 129 Gs Innovative IP Voice amp Video MAINTENANCE TR 069 Enable TR 069 Enables TR 069 The default setting is No ACS URL URL for TR 069 Auto Configuration Servers ACS ACS Username ACS username for TR 069 ACS Password ACS password for TR 069 Periodic Inform Enable Enables periodic inform If set to Yes device will send inform packets to the ACS The default setting is No Periodic Inform Interval s Sets up the periodic inform interval to send the inform packets to the ACS Connection Request The user name for the ACS to connect to the phone Username Conne
8. ndstream Innovative IP Voice amp Video User Manual Grandstream Networks Inc www grandstream com andstream Innovative IP Volce amp Video GXP2200 User Manual Index GNU GPLINFORMATION avavananannnnnnnnnnanananannunnnnnnnnnanananannvnununnnnnannnannvevnnn 9 CHANGE LOG i avanananannnnnnanananannnnnsnssnsssnsnansnanavsnsnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnn 10 FIRMWARE VERSION 1 0 1 9 c cccccccccecececececececeacccececececuauscaueneceauaeaesuateneauaesususneneeausesusneneceansesnsnes 10 WELCOME EEN 11 PRODUCT OVERVIEW oaeen eneen ennen enn ennn ennen 12 FEATURE AIGHTEIGETS entente eenden enteren heden skelet uien r EE raae 12 GXP2200 TECHNICAL SPECIFICATIONS ccc cc ccc ccccccececececececcccacececececuacacsusuececuauaesusuenecuavsusueneneas 13 INSTALLATION uerteelen 15 EQUIPMENT PACKAGING c cccccccccccccccccececucucesecuececucesecueuecacuauausuanetacucuausuenetecucusesusnenecucuausnenseenes 15 CONNECTING YOUR PHONE c cccccccccecececcccecececececccucuacuceuececuauacsuaueceauausesusuecucuausesusnenecuansususneneas 15 GXP2200 EXTENSION BOARD 16 SAFETY COMPLIANGES nennen enenenenvensnsnrnenenvensnrsrnenvevevsnsnrnenen venen snrnrnee ven ensn enen enen 18 AE RE EE 18 GETTING TO KNOW GXP2200 aunnnnnnnananananaununununnnanananansnnunununnnananannvavene 19 USING THE TOUCHSCREEN ccc ccc cece cc ecececececcccscececececuaccceueueceauauausuaueceauauaustenetecuansesusueneceavansusnes 19 IDEE SCHEEN E
9. 3 Tap on the category Shortcuts Widgets Folders or Wallpapers to select the item you would like to add e Shortcuts for Bookmark Contact and Settings e Widgets are tools and apps like Account Analog clock Calendar Music Picture frame Process State RSS News Search System Setting Weather Forecast and etc Slide up or down on the screen to select the item and place on the screen for easy access e Folders for New folder All contacts Bluetooth received Contacts with phone numbers and Starred contacts Select the folder so shortcut can be created and placed on the screen GXP2200 USER MANUAL Page 48 of 129 andstream e Wallpapers are images from Gallery Live wallpapers and system embedded wall paper files Once selected and set up it will display as the background of the screen 4 Once the item is selected it will be placed on the first available spot on the screen A Note Some items might require the users to select specific entry before added to the Home screen For example pick up the Browser bookmark for Bookmarks select the contact person for Contacts MOVING AN ITEM ON IDLE SCREEN 1 Touch and hold the item you would like to move for example MediaPlayer Do not lift your fingers until the background grid is activated in grey 2 Drag the item to a new location on the same idle screen or all the way to left right so another idle screen will appear for you to place the item 3 Lift your finger to release w
10. CODEC SETTINGS DTMF DTMF Payload Type Preferred Vocoder SRTP Mode Gs Innovative IF Voice amp Video If Force Timer is set to Yes the phone will use the session timer even if the remote party does not support this feature If Force Timer is set to No the phone will enable the session timer only when the remote party supports this feature To turn off the session timer select No The use of the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in order to support PSTN internetworking To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of the initial signaling messages Determines the network protocol used for the SIP transport Users can choose from TCP UDP TLS Defines whether symmetric RTP is supported or not The default setting is No Defines whether SIP Instance ID is supported or not The default setting is Yes Defines whether the incoming messages will be validated or not The default setting is No SIP T1 Timeout The default setting is 0 5 seconds SIP T2 Interval The default setting is 4 seconds Configures to remove outbound proxy from route This is used for the SIP Extension to notify the SIP server that the device is behind a NAT Firewall This parameter specifies the mechanism to transmit DTMF digits There are 3 supported modes in audio which means DTMF
11. Gs Innovative IP Voice amp Video 3 Check or uncheck the option for Wi Fi ADDING WIFI NETWORKS Once WiFi is turned on GXP2200 will automatically start the scanning within the range Go to GXP2200 s Settings Touch Networks Touch Wi Fi Settings A list of Wi Fi networks will be displayed as scanning result Tap on the SSID and enter the correct password information to connect to the selected Wi Fi network ae ey dm The phone will start connecting to the Wi Fi The status bar will show WiFi signal strength 7 Once it s added and the password is remembered the GXP2200 will connect to it again when the SSID is within the range BLUETOOTH Bluetooth is a proprietary open wireless technology standard for exchanging data over short distances from fixed and mobile devices creating personal area networks with high levels of security On GXP2200 users could use Bluetooth to transfer files share contact information with other Bluetooth portable devices or use Bluetooth headset for making calls To connect to a Bluetooth device turn on GXP2200 s Bluetooth radio first The first time when using a new Bluetooth device with the GXP2200 pair the device with GXP2200 so that both devices know how to connect securely to each other After that users could simply connect to a paired device Turn off Bluetooth if it s not used Bluetooth related settings are under GXP2200 s Settings application gt Networks Users could access it v
12. MENU SEARCH BACK Support for G 711u a G 722 wide band G 729A B AAC MP3 AMR WAVE MIDI Vorbis H 264 BP MP HP H 263 H 263 MPEG4 up to 1080p resolution Hold transfer unconditional no answer busy forward call park pickup 5 way conference shared call appearance SCA bridged line appearance BLA virtual BLF speed dial extensions downloadable phone book XML LDAP up to 1000 items call waiting call log up to 500 records boss secretary virtual button flexible dial plan hot desking personalized music ringtones server redundancy and fail over Skype Google Voice Microsoft LYNC Web browser Adobe Flash Facebook Twitter Youtube news weather stock Internet Radio Pandora Last fm Yahoo Flickr Photobucket alarm clock Google Calendar PBX in phone mobile phone data import export via Bluetooth and etc API SDK available for advanced custom application development Allow various Android 2 3 compliant applications to be developed downloaded and run in the embedded device with provisioning control Yes HD handset and speakerphone with support for wideband audio Yes integrated stand with 2 adjustable angles Layer 2 802 1Q 802 1p and Layer 3 ToS DiffServ MPLS QoS User and administrator level passwords MD5 and MD5 sess based authentication 256 bit AES encrypted configuration file TLS SRTP HTTPS 802 1x media access control English German Italian French Spanish Portuguese Russian Croatian GXP2200 USE
13. Once the correct information is entered and saved the account registration status will show on the main screen A Note For web GUI login and configuration information please refer to section GXP2200 Web GUI Settings GXP2200 USER MANUAL Page 31 of 129 ndstream Innovative IP Volce amp Video HANDSET SPEAKER AND HEADSET MODE The GXP2200 allows users to switch among handset speaker or headset when making calls Press the CON LI to switch to headset or press the Hook Switch to switch to handset press the Headset button Speaker button Co to switch to speaker MAKING A CALL Once the account is successfully registered users could use the following ways to make a call 1 Onhook dialing e When the phone is in idle press the digits to bring up the call screen and select the account on the right panel Or users could tap on the registered account icon in idle screen to select the account e Enter the necessary digits e To send the digits and call via Speaker press CH button or Send button or tap on amp S audio call To use handset lift the handset up from the hook switch If headset is used press AO to call via headset Enter number t 4 24 PM 213546874 CallHistory CH All lines idle Figure 19 GXP2200 Call Screen GXP2200 USER MANUAL Page 32 of 129 ndstream Innovative IP Volce amp Video Off hook and dial N Take the handset off hook or press the speake
14. 25 PM Transfer to Figure 31 Call Transfer Attended Transfer A Note e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains e lf users would like to cancel the transfer press button to go back to the previous talking screen 5 WAY CONFERENCE The GXP2200 supports up to 5 way conferencing GXP2200 USER MANUAL Page 41 of 129 stream Innovative IP Volce amp Video 1 Initiate conference e When the phone is in idle or during an active call press CONFERENCE button l J to bring up conference screen users could also press CONF button in call screen right after off hook the phone e Tapon in Figure 32 to start adding party in conference Conference fi CI 6 29 PM E ga BR KA a A a ZE Monitor All lines idle i Add Call Figure 32 GXP2200 Conference Screen e As Figure 33 shows users could manually select account enter digits and then tap on the Invite icon or select the call on hold se or active ve to add to the conference Add Member 19 af fy t 5 50 PM Figure 33 Invite Party to Conference GXP2200 USER MANUAL Page 42 of 129 ndstream e Repeat the above step to add more parties in The following figure shows a 3 way conference established Conference Pe Oe ee 1087 00 00 12 19429108 Connected eee 1 11 108 End ae Figure 34 3 way Conference Call Established 2 Remove par
15. Confirm Admin Password User Password Confirm User Password MAINTENANCE UPGRADE Lock Keypad for Update XML Config File Password HTTP HTTPS User Name If set to Yes the phone will not allow any SSH access to the phone The default value is No Allows users to select HTTP or HTTPS for Web Access By default HTTP uses port 80 and HTTPS uses port 443 This field is for Customizing the web port Allows users to change the admin password The password field is purposely hidden after clicking the Save button for security purpose This field is case sensitive with a maximum length of 32 characters Type the new Admin Password again to confirm Allows the administrator to set the password for user level web GUI access This field is case sensitive with a maximum length of 32 characters Type the new User Password again to confirm If set to Yes the configuration changes via keypad will not be allowed The default setting is No Caution When it s set to Yes the phone could get LOCKED if the administrator password is lost or forgotten The password for encrypting the XML configuration file using OpenSSL This is required for the phone to decrypt the encrypted XML configuration file The user name for the HTTP HTTPS server GXP2200 USER MANUAL Page 111 of 129 HTTP HTTPS Password Upgrade Via Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Pre
16. DHCP Option 120 from local server to override the SIP Server on the phone The default setting is Yes Enables automatic provision feature on the phone when 3CX is used as the SIP server The default setting is Yes Enables automatic upgrade and provisioning The default setting is No Specifies the time period to check for firmware upgrade in minutes The default setting is 10080 minutes 7 days Defines the hour of the day to check the HT TP TFTP server for firmware upgrades or configuration files changes Defines the day of the week to check the HTTP TFTP server for firmware upgrades or configuration files changes Defines the rules for automatic upgrade Always Check at bootup when F W pre suffix changes Skip the Firmware Check Authenticates configuration file before acceptance The default setting is No Restore to factory default settings GXP2200 USER MANUAL Page 112 of 129 MAINTENANCE SYSLOG Syslog Server Syslog Level MAINTENANCE LOGCAT Clear Log Log Tag Log Priority MAINTENANCE DEBUG Capture Trace View Trace MAINTENANCE LANGUAGE Language andstream Innovative IP Voice amp Video The URL IP address for the syslog server Selects the level of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR Syslog messages are sent based on the following events e product model version on boot up INFO level e NAT related info INFO level
17. Ethernet Check uncheck to turn on off Ethernet so that users can connect to LAN networks Ethernet Settings Configure Ethernet Devices Address Type DHCP or Static IP If Static IP is used enter the information for IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server Wi Fi Check uncheck to turn on off Wi Fi so that users can connect to Wi Fi networks Wi Fi Settings Check uncheck to turn on off Wi Fi Network notification Select the scanned SSID in the detected list or Add Wi Fi network Then enter the correct password to connect using Wi Fi Bluetooth Check uncheck to turn on off Bluetooth so that you can connect with other Bluetooth devices Bluetooth settings Check uncheck to turn on off BlueTooth Set up Device name Discoverable Discoverable timeout Scan for devices VPN settings Add VPN using different protocols PPTP L2TP L2TP IPSec PSK L2TP IPSec CRT Once selected set up the VPN name VPN server Encryption information and DNS search domains PPPoE Check uncheck to turn on off PPPoE Enter PPPoE Account ID and PPPoE Password to connect Additional Networks Settings gt Layer 3 QoS This field defines the layer 3 QoS parameter It is the value used for IP Precedence Diff Serv or MPLS The Default value is 0 gt Layer 2 QoS 802 1Q VLAN Tag This field contains the value used for layer 2 VLAN tagging The Default value is 0 gt Layer 2 QoS 802 1P Priority Value This assigns the
18. Files Scan The Specified File and Scan The Specified Folder Select the targeting folder if Scan The Specified File or Scan The Specified Folder is selected MediaPlayer PU Om er 6 46 PM Scan Scan All Media Files Scan The Specified File Scan The Specified Folder Figure 88 GXP2200 Media Player Scan e Music On Local Files tab Select Music to bring up the screen for the detected audio files User could select to sort music files by Song Artist Album File when tapping on Sort button GXP2200 USER MANUAL Page 79 of 129 GE 0 11 p pre a DP A mM do JUG d Innovative IP Voice amp Video Music 5 PU O mM er 6 47 PM k Sleep Away mp3 P Bob Acri Bob Acri Enrique Iglesias Hero mp3 Escape Enrique Iglesias Maid with the Flaxen Hair mp Fine Music Vol 1 Richard Sti Kalimba mp3 Ninja Tuna Mr Scruff Eric Clapton Tears In Heaveri Figure 89 GXP2200 Media Player Sort Music Files To edit music files tap on Edit option Then users could click on the checkbox for each file and perform operations to Send the file Add to List and Delete The members number indicates the selected music files Music 5 PU o me 6 50 PM Enrique Iglesias Hero mp3 Escape Enrique Igleslas Eric Clapton Tears In Heaven mp3 usb lt Unknown Artist gt Sleep Away mp3 Bob Acri Bob Acri Kalimba mp3 Ninja Tuna Mr Scruff Maid with the Flaxen Hair mp3 Send Add to List elete members 3
19. Firewall or NAT penetration in different network environments If a symmetric NAT is detected STUN will not work and ONLY an Outbound Proxy can provide a solution Secondary Outbound Proxy IP address or Domain name of the Secondary Outbound Proxy Media Gateway or Session Border Controller Secondary outbound proxy will be used when the primary outbound proxy fails DNS Mode This parameter controls how the Search Appliance looks up IP addresses for hostnames There are three modes A Record SRV NATPTR SRV The default setting is A Record If the user wishes to locate the server by DNS SRV the user may select SRV or NATPTR SRV NAT Traversal This parameter configures whether the NAT traversal mechanism is activated Users could select the mechanism from NAT NO STUN Keep alive UPnP Auto or VPN If set to STUN and STUN server is configured the phone will route according to the STUN server If NAT type is Full Cone Restricted Cone or Port Restricted Cone the phone will try to use public IP addresses and port number in all the SIP amp SDP messages The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be Keep alive Configure this to be NAT NO if an outbound proxy is used STUN cannot be used if the detected NAT is symmetric NAT Set this to VPN if OpenVPN is used Proxy Require A SIP Extension to notify the SIP server that the phone is behind a NAT Firewall
20. GXP2200 along with their sizes and tools to manage them e Running services Tap to open a list of applications processes and services that are currently running or cached e Storage use Tap to open alist of all applications on the GXP2200 with information about the storage they use LANGUAGE amp KEYBOARD e Select language Tap to open the a list of language options for GXP2200 to display with e System input method Tap and users could turn on off the Audible Touch Tone DATE amp TIME e Automatic Check uncheck to set the date and time on the GXP2200 automatically from network manually e Use Assigned NTP Server Address Check uncheck to enable disable using the Assigned NTP Server Address e Assign NTP Server Address Assign the URL or IP Address of NTP Server e Set date If Automatic date amp time is unchecked set the date on GXP2200 here e Select time zone If Automatic time zone is unchecked set the time zone on GXP2200 here e Set time If Automatic is unchecked set the time on GXP2200 here e Use 24 hour format Check uncheck to display the time using 24 hour time format or not For example in 24 hour format 13 00 will be displayed instead of 1 00 pm e Select date format Select the format of year month and day for the date to be displayed ABOUT PHONE About Phone lists the GXP2200 s account information network status and system information GXP2200 USER MANUAL Page 118 of 129 Gs Innovative IP Voic
21. GXP2200 USER MANUAL Page 20 of 129 fream Innovative IP Volce amp Video tr 4 28 PM Figure 6 Set GXP2200 HOME Screen ADDING IDLE SCREENS By default there are four idle screens To add more screens firstly pinch on the idle screen or press the MENU button and then touch Edit option to bring up the display in Figure 6 Then tap on the icon so one more idle screen will be added To adjust the sequence for the idle screens to display in Figure 6 drag the screen and move to insert it before or after other screens DELETING IDLE SCREENS The idle screens could be deleted To delete firstly remove the widgets on that screen by dragging the icon to Recycle Bin W at the bottom Then pinch on the idle screen or press the MENU button and then touch Edit option to bring up the display as Figure 7 shows Now tap on the icon for the screen you would like to delete GXP2200 USER MANUAL Page 21 of 129 ndstream Innovative IP Volce amp Video Figure 7 Delete GXP2200 Idle Screen IDLE SCREEN ICONS The following table describes the icons used on the GXP2200 idle screen and MENU screen Table 5 GXP2200 ONSCREEN ICONS Onscreen MENU icon Displayed on the bottom of each idle screen Tap on it to access settings and all the installed applications HOME icon Displayed on the bottom of onscreen Menu screen Tap on it to go back to the HOME screen Screen indicator Displayed on the bottom of each idle
22. Headset Type Headset Key Mode Local RTP Port Selects whether the connected headset is normal RJ11 headset or Plantronics EHS headset When headset is connected to the phone users could use the HEADSET button in two different modes 1 Default Mode e When the phone is in idle press HEADSET button to offhook the phone and make calls by using headset Headset icon will display on the top of the call screen in dialing talking status e When there is an incoming call press HEADSET button to pick the call by using headset e When there is an active call using headset press HEADSET button to hang up the call e When Speaker Handset is used in dialing talking status press HEADSET button to switch to headset Press it again to hang up the call or press Speaker Handset to switch back to previous mode 2 Toggle Headset Speaker e When the phone is in idle press HEADSET button to switch to Headset mode The idle screen will display a Headset icon In this mode if pressing Speaker button or entering digits headset will be used by default e When there is an incoming call press Answer icon on the screen or Speaker button headset will be used e When there is an active call press HEADSET button to toggle between Headset and Speaker Defines the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel 0 will use this port value for RTP and the port value 1 f
23. email account on GXP2200 GXP2200 USER MANUAL Page 70 of 129 Gs Innovative IP Voice amp Video Set up email ti EN 3 59 PM ou can configure Email for most accounts in just a few steps Figure 76 GXP2200 Email Setup Wizard 1 Incoming server 5 ti EN 4 02 PM sername example grandstream Com Password IMAP server imap gmail com Port 993 Security type Figure 77 GXP2200 Email Setup Wizard 2 GXP2200 USER MANUAL Page 71 of 129 andstream Innovative IP Voice amp Video Outgoing server 5 ke LL 4 03 PM SMTP server smtp gmail com Port Security type TLS Require sign in Figure 78 GXP2200 Email Setup Wizard 3 Once the Email account is successfully set up users could press MENU button and bring up the Refresh Compose Folders Accounts and Account settings options admin Your new Feng Office account has been created Gmail Team Get Gmail on your mobile phone Gmail Team Customize Gmail with colors and themes Folders Accounts Account settings Figure 79 GXP2200 Email FILE MANAGER File manager is a tool that helps manage folders and files such as pictures music video and other files on GXP2200 GXP2200 USER MANUAL Page 72 of 129 Gs Innovative IP Voice amp Video The root directory for FileManager app shows screensaver user data folders by default If USB flash drive or SD card Is inserted into the GXP2200 the folder for USB or for SD card wil
24. lap to preview the setup screen saver Vv Screen Saver Timeout Tap and select the screen saver timeout gt Interval Tap to set display interval between every two pictures SECURITY SETTINGS Set up screen lock Set up pattern or password for screen lock Wizard will be provided to set up the pattern Visible passwords Check uncheck to show hide password as you type Select device administrators Add or remove device administrators Use secure credentials Check uncheck to allow disallow applications to access secure certificates and other credentials Install from SD card Install encrypted certificates from SD card Set password Set or Change the credential storage password Clear storage Clear credential storage of all contents and reset its password APPLICATIONS Use the Applications settings to view details about the applications installed on the GXP2200 to manage their data to force them to stop if they misbehave and to set permission for the installations Unknown sources Check uncheck to enable disable permission to install applications that you obtain from web sites email or other locations other than GS Market GXP2200 USER MANUAL Page 117 of 129 Gs Innovative IP Voice amp Video A Warning To protect the GXP2200 and personal data it is recommended to download applications only from GS Market e Manage applications Tap to open a list of all the applications and other software installed on the
25. priority value of the Layer2 QoS packets The Default value is 0 gt 802 1x mode This option allows the user to enable disable 802 1x mode on the phone The default setting is disabled To enable 802 1x mode this field should be set to EAP MD5 Once enabled the user would be required to enter the Identity and MD5 Password to be authenticated on the network SOUND Use the Sound settings to configure how the GXP2200 rings plays music or other media with audio notification ringtones and alarms Silent mode Check uncheck to turn on off the ring from speaker when there is incoming call Volume Tap on Volume and scroll left right to adjust the volume for Ringtone and Media Phone ringtone Select phone s ringtone for incoming call Notification ringtone Select notification ringtone GXP2200 USER MANUAL Page 116 of 129 Gs Innovative IP Voice amp Video DISPLAY Brightness Tap on Brightness and scroll left right to adjust the brightness on the GXP2200 LCD Screen timeout Tap to open the dialog where you can set the screen timeout interval before the LCD turns dark Screen Saver Setting gt Apply Internet Pictures The picture will be downloaded from Internet if the option is checked gt Internet Pictures If Apply Internet Pictures is checked set the download URL for the pictures from Internet gt Local Pictures lf Apply Internet Pictures is unchecked set the path of local pictures to be displayed gt Preview
26. screen Grey the indicated screen is not the current displayed screen Screen indicator Displayed on the bottom of each idle screen Orange the current displayed screen Account registered Displayed on the default HOME screen Tap on it to make call via this account Account unregistered Displayed on the default HOME screen GXP2200 USER MANUAL Page 22 of 129 ndstream Innovative IP Volce amp Video Recycle Bin Displayed when holding and dragging a widget on idle screen Drag the widget to Recycle Bin to remove it from the idle screen Speaker Displayed in status bar when speaker is being used Speaker silent Displayed in status bar when speaker is turned off When it s on silent the incoming call won t produce ring from phone s speaker Headset Displayed in status bar when headset is being used Handset Displayed in status bar when handset is off hook Call forward Account 1 Displayed in status bar when call forward is set up for account 1 Call forward Account 2 Displayed in status bar when call forward is set up for account 2 Call forward Account 3 Displayed in status bar when call forward is set up for account 3 Call forward Account 4 Displayed in status bar when call forward is set up for account 4 Call forward Account 5 Displayed in status bar when call forward is set up for account 5 Call forward Account 6 Displayed in status bar when call forward is set up for account 6
27. 200 Media Player Music File Options nanne ann eennnnernseennnserneennnnsense vennen 81 Figure 92 GXP2200 Media Player Playing ccccccecccccccseeeeeeeceeeeeceeecaeeseeeeesseaueeeeeseeeeeeeessaaeeeeeessaaeeeees 81 Figure 93 GXP2200 Media Player LYRICS sr eee 82 Figure 94 GXP2200 Media Player Folder unne ansennnnneensennnnserreeennnnerneeennnnennsennnnnerse vennen 82 Figure 95 GXP2200 Media Player Folder nun anseennnseenseennnnerneeennnnerneeennnnenseennnnnernsennnnnenn 83 Figure 96 GXP2200 Media Player Player 83 Figure 97 GXP2200 Media Player Create New Playlist rrrrrrrrnnnrrrrrrnnnnnnrnnrnnnnrnrnnrnnnnnnrnnrnnnnnnennnnnnenee 84 Figure 98 GXP2200 Media Player Playlist Options rrrnrrrnnnrnrnnrnnnnrnrrnrrnnnnnrnnrnnnnnnrnnrnnnnnnennrnnnsnnennnnnnenee 84 Figure ER 2200 MESSE msme derden etatang en 85 Figure 100 View Dialog EE 85 Figure 101 IWC SSAC NNN ee 86 Figure 102 GXP2200 Message Send SMS rrannnnernnnnnnnnrnnvrnnnnnnnnnnnnnnnennnnnnnnnrnnrnnnnnsennnnnnsnsennnnnnsnsennnnnnenee 86 Figure 103 GXP2200 Message SMS Draft Lei 87 Figure 104 GXP2200 Message Storage Gate 87 Figure 105 GXAP2200 MUSIC NOW GT le EE 88 GXP2200 USER MANUAL Page 7 of 129 Figure 106 Figure 107 Figure 108 Figure 109 Figure 110 Figure 111 Figure 112 Figure 113 Figure 114 Figure 115 Figure 116 Figure 117 Figure 118 Figure 119 GXP2200 Music Now Playing MENU Options
28. 2200 Contacts New Contact 67 Figure 71 GXP2200 Contacts Edit Contact 68 Figure 72 GXP2200 Contacts Storage Status a nennnn eene ennnnerneeennnnersnennnnserneennnnserse ennn 69 Fidure 75 GAP2200 Gontacis IMPON GE 69 Figure 74 GXP2200 Contacts Export Elei 70 Figure 75 GXP2200 Contacts Download File naan eene eennnerneeennnnerneeennnserneennnnsersseennnnenn 70 Figure 76 GXP2200 Email Setup Ward 71 Figure 7 7 GAP2200 Email Setup Wizard KE 71 Figure 78 GXP2200 Email Setup Wizard 3 72 Figure 79 GXP2200 8 TI 72 Figure 80 GAP2200 GAMEI seorsan ane ened n a i a ai aai aera ia ni 74 Figure 81 GAPZ2Z00 GS Market GAME eisereeternse enen enten eben dengenen 75 Figure 82 GXP2200 GS Market Search App 76 Figure 83 GXP2200 GS Market Histonmy 76 Figure 84 GXP2200 GS Market Installed rrrnnnnnnnnnnnnnnvonrnnnnnnrnnrnnnnnnrnnrnnnnnnrnnrnnnnnsrnnrnnnnnsrnnnnnnsssennnnnnsnee 77 Figure 85 GXP2200 GS Market Confirm Uninstall aanne eeenn enne eennnserneennnnserneennnnnenn 77 Figure 86 ER MN 78 Figure 87 GXP2200 Media Player 79 Figure 88 GXP2200 Media Player Gcan unnunnnneenseennnnerreennnnnernseennnnennsennnnnennsennnnsenssennnnnenn 79 Figure 89 GXP2200 Media Player Sort Music Files rrrrnrrrnnnrnrrnrrnnnnrevnrnnnnnrrnnrnnnnnrrnnrnnnsnsrnnnnnnnrrnnnnnnsnee 80 Figure 90 GXP2200 Media Player Edit Music Fil S an nannn eene eennnnernreennnnernsenennnennsennnnnenn 80 Figure 91 GXP2
29. 24 of 129 ndstream Innovative IP Volce amp Video Figure 8 GXP2200 Onscreen Keyboard Chinese Input Method To switch input method to Chinese when the current method is English tap on En Figure 9 Figure 9 GXP2200 Onscreen Keyboard English Input Method Lowercase and Uppercase When using English input method to switch between uppercase and lowercase input tap on Figure 10 or ue Figure 11 Figure 10 GXP2200 Onscreen Keyboard Lowercase GXP2200 USER MANUAL Page 25 of 129 F ndstream Innovative IP Volce amp Video Figure 11 GXP2200 Onscreen Keyboard Uppercase Number and symbols To input number and symbols on the following screens in Figure 12 tap on EARS to switch the mode and tap on to go to another page for more symbols EN Sym 2123 ENSym 7123 CNSym _ 2123 Figure 12 GXP2200 Onscreen Keyboard Number and Symbols GXP2200 USER MANUAL Page 26 of 129 andstream Innovative IP Voice amp Video USING THE KEYPAD The following figure shows the keypad on GXP2200 y Message Waiting Indicator Home Search TG PR090000 9 Contacts D o Mute Headset Message Conference Transfer Speaker Figure 13 GXP2200 Keyboard Table 6 GXP2200 KEYPAD BUTTONS Contacts Press to view and edit contact information g a Search Press to search Pe Home Press to go back to Home screen or press and hold it for about 3 seconds Running
30. Applications option will show Menu Press to view options for different screen or applications Back Press to go back Hold Press to put call on hold or resume the call Mute Press to mute or unmute the call GXP2200 USER MANUAL Page 27 of 129 andstream Innovative IP Voice amp Video Headset Press to switch to headset mode a Message Press to view voicemail messages 238 Transfer Press to transfer call je gt WZ Conference Press to conference call Cao Speaker Send C Volume 5 A Note To capture a screenshot press the MENU and SEARCH button at the same time Then the screenshot picture will be saved under FileManager gt user_data gt screenshot folder USING THE MESSAGE WAITING INDICATOR The GXP2200 message waiting indicator LED is on the top right corner of the device It could notify the users with different messages and status of the phone Please refer to the status description below The priority for the LED indicator is from high to low in the following table Table 7 GXP2200 MWI LED STATUS Color LED Status Description CE Fast Flashing Incoming call mm SiowFiashing Catona OO O O O oooO SOS GB Flashing Missed call s New voicemail s New SIP Message s pm Soid Dt memory usage Maximum message number GXP2200 USER MANUAL Page 28 of 129 dstream Innovative IP Volce amp Video MANAGING STATUS BAR The GXP2200 status bar is located on
31. D onscreen MENU and then tap on Settings Or e On GXP2200 idle screen press MENU button and then tap on Settings ACCOUNT PREFERENCE In Account Preference menu all the six accounts will show up with registration status on the right side Tap on one of the account to enter the settings e Ring Tone Select ring tone for the incoming call e Auto Answer If it s set to Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep If it s set to Enable Intercom Paging mode it will answer the call based on the SIP info header sent from the server proxy e Call Forwarding gt gt gt None Call forwarding feature is disabled This is the default setting Unconditional Forward all calls to particular number Time based Set a time range In the time range calls are forwarded to the number specified in In Time Forward To out the time range calls are forwarded to the number specified in Out Time Forward To Others When phone is busy calls are forwarded to the number specified in Busy To when incoming calls are not answered those calls are forwarded to the number specified in No Answer To the waiting time for answering calls is specified in Delayed Call Forward Wait Time s GXP2200 USER MANUAL Page 115 of 129 Gs Innovative IP Voice amp Video NETWORKS Users can configure Ethernet Wi Fi Bluetooth VPN PPPoE and other advanced settings under Networks
32. Do not configure this parameter unless this feature is supported on the SIP server GXP2200 USER MANUAL Page 101 of 129 ACCOUNT SIP SETTINGS SIP Registration Unregister On Reboot Register Expiration m Wait Time Retry Registration S Local SIP Port SUBSCRIBE for MWI Session Expiration s Min SE s UAC Specify Refresher UAS Specify Refresher Force INVITE Caller Request Timer Callee Request Timer Gs Innovative IP Voice amp Video Selects whether or not the phone will send SIP Register messages to the proxy server The default setting is Yes If set to Yes the SIP user s registration information will be cleared when the phone reboots The SIP Contact header will contain to notify the server to unbind the connection The default setting is No Specifies the frequency in minutes in which the phone refreshes its registration with the specified registrar The default valuel is 60 minutes The maximum value is 64800 minutes about 45 days The amount of time in which the phone will retry the registration process in the event that is failed The default value is 20 seconds Defines the local SIP port used to listen and transmit The default value is 5060 for Account 1 5062 for Account 2 5064 for Account 3 5066 for Account 4 5068 for Account 5 and 5070 for Account 6 When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically The phone supports synchronize
33. Duration 00 00 Emily Green 06 37 PM i 626 Account2 qe Duration 00 02 Emily Green 06 36 PM 626 Accountt al Duration 00 01 Bob White 06 36 PM Si 625 Account1 al Duration 00 02 Delete all Figure 64 GXP2200 Call History All Calls In Call History app the following operations could be done e To delete call log Tap on Delete all to delete all call logs displayed on the current screen Or Tap on one entry and touch icon to delete a single log e To view more details Tap on one entry displayed in the call history list to view the details CallHistory EV BE 1 19 AM ga Bob White 756 737 07 10 00 05 AM 756 Duration 00 00 07 09 11 59 PM 756 Duration 00 03 View contact Delete all Figure 65 GXP2200 Call History Entry Details GXP2200 USER MANUAL Page 64 of 129 ndstream Innovative IP Volce amp Video e To add contact Tap on one entry and touch Add contact e To dial out the number from Call History Tap on one entry and touch to dial out e To edit number based on the selected entry in Call History Tap on one entry and touch S to bring up call screen and edit the number e To send SMS to the number from Call History Tap on one entry and touch to bring up the SMS screen and create message there All of the above operations as well as Add to BlackList could also be done by touching and holding on one entry The operation list will show options View detailed call history Edi
34. E 20 SETTING UP HOME GSCHREEN 20 ADDING IDLE SCREENS 0 cccccccccccccececececececccecensneceaeeeuusnsusueaeaeuusnsususaeaenusnsusnsuegueusnsnsnseentensnsnsns 21 DELETING IDLE SCREENS EE 21 IDLE SCREEN ICONS EE 22 ONGCHEENKENBOARD enen vensnsn snee even annann 24 USING THE KEYPAD annen en enenenenvnennenrnenvnvsnsnsnenen eneen sers rnrn ve vensnrnrnen ve vensn sn nananana 27 USING THE MESSAGE WAITING INDICATOR a aaannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnrannnnnrnnnnnonnnrnn 28 MANAGING STATUS BAR cccccccccecccscccccucuaccccceuacucuaucucuenacuauauseeuavacuauausueuanacuavauseeuanecuanansuenetecvanass 29 MAKING PHONE CALLS a onee NENNEN NNN NN ENN NK NNN ENNEN 31 REGISTERING GIDACCOUNTG een snsnrnrnve versn rnenen weven sn rs rn enen 31 HANDSET SPEAKER AND HEADSET MODE nennen eenenneneeneenennenennennenee neren 32 MAKING ACAL 32 D nd OE ina GALL nennen enenenen venen enrnenvnvs esn rnenen veer sn snenen vre nen snrnen evene versn rn enen ens 35 ANSWERING A GALL EE 36 GXP2200 USER MANUAL Page 1 of 129 andstream Innovative IP Voice amp Video ON A RE 39 EE PT ase seater sete cet EE 39 SETENE 40 SWAY GONFERENGE E 41 VOICEMAIL MESSAGE WAITING INDICATION nnnnnnnnnenennnnnnnnnnnenneeereeneeeeeeevennnnnnnnnennnnen 44 MEN 45 DD a EE E EE EE E E E E 45 SEE OED EE EE E naderende 45 GXP2200 APPLICATIONS ER EE EE 48 CUSTOMIZING IDLE SCREENS used 48 ADDING AN ITEM TO IDLE SCREEN E 48 MOVING AN ITEM ON IDLE SCR
35. EEN nnnnnnennnnnnnnnnnnnnneneereenenreneerennnnnnnnnnnnsnnenennnennnnennnens 49 REMOVING AN ITEM FROM IDLE SCREEN nnnnnnnnnnnenennnnnnnsnereeeeeennerenenennnnnnnnnnnneneneennnn 49 CHANGING IDLE SCREEN WALLPAPER rrrrnnnnnnnnnnnnnnnnnnnnvvnnrrrnrnnnnnnnnnnnrrrnnnrnnenrenrrrrrrrnnnnnnnnnsnnnn 50 MANAGING APPS AND WIDGETS eenen eeeeennnnennnnnnnnneereerennereereennnennnnnnnnneneeenennnnen 50 PENN 51 SWITCHING TO RECENTLY USED APP ee aetretugeegu eenegen 51 MANAGING AF Sep 52 MANAGING RE TE TR 54 SENER TREN EE 54 BLACE OO E 55 On 59 CALENDAR EE 61 ONO TOR oae r E O a T 62 GE STO EE 63 OO 65 Eege 67 EVE 70 FEN 72 EG EE JE EE EEE egen 74 ES een 75 e KON Ee 77 VEN PAN 78 MESSAGE ee ene ennen nente etten 84 VS LA 88 SEN TT 89 CONNECTING TO NETWORK AND DEVICES nnee enn 92 E RERNE EE 92 TURNING EIE NEON OR OFF cerinte e e a E O 92 GXP2200 USER MANUAL Page 2 of 129 Gs Innovative IP Voice amp Video CONFIGURING DHCP OR RR 92 Fl 92 NNN 92 ADDING WIFI INET WORK S spears een ES EAA seie 93 gt EU GO EE EE EEE RE EE ET NE EE 93 TURNING BLUETOOTH ON OR OFF 93 CHANGING BLUETOOTH DEVICE NAME nnen neer eennnnnnneeenrnennnnnnnnnenenenennnnnnnnenen 94 PAIRING GXP2200 WITH A BLUETOOTH DEVICE nnn eneeenneeeenenennnnnnnnnnnnenenenenenen 94 CONNECTING TOA BLUETOOTH DEVICE nennnnennnennnnnneneeeeenenneenennnnnnnnnnnnnnneneneenenen 94 SENDING AND RECEIVING FILES VIA BLUETOOTH nnnenneeenee
36. Figure 90 GXP2200 Media Player Edit Music Files Also users could simply tap and hold onto the music file to bring up options list to edit the file Besides Add to List Delete and Send users could also set the music as local ringtone by selecting Set as Ringtone GXP2200 USER MANUAL Page 80 of 129 ndstream Innovative IP Voice amp Video Music 5 eS pb O E 12 32 AM Options Add to List Delete Send set as Ringtone Figure 91 GXP2200 Media Player Music File Options To play the music simply touch the music file you would like to play Playing GH OE OS 11 48 AM Ed Touch to switch to a e lyrics display if there SE is local lyrics file ninja tuna a Mr Scruff Ninja Tuna Progress bar Drag to adjust the time axis Previous Pause Next Stop Switch play mode Figure 92 GXP2200 Media Player Playing To view the lyrics touch the frequency bar on the above figure Local lyrics file is required to display the lyrics GXP2200 USER MANUAL Page 81 of 129 andstream Innovative IP Volee amp Video Playing FURORE 6 51 PM e I must be strong and carry on Cause I know I don t belong Here in heaven Would you hold my hand If I saw you In heaven ars In Heaven Would you help me stand usb If I saw you In heaven II ki Figure 93 GXP2200 Media Player Lyrics Video On Local Files tab Select Video to bring up the screen for the detected video files User could Sort o
37. GUI gt Maintenance gt Upgrade configure Upgrade Via as Manually Upload e Press the Upload button a window will be prompted to select firmware file to upload e Select the firmware file from your PC Then uploading progress will show at the button where it was Upload in the above step e When uploading is done a message will show in the Web GUI e Check the GXP2200 LCD and select Yes to the confirm message Upgrading process will start GXP2200 a Os Theme Reboot Enterprise Phone Administration Interface English gt Status Account Advanced Settings Maintenance K Network Settings Lock Keypad for Update OYes XML Config File Password edy HTTP HTTPS User Name su HTTP HTTPS Password dy ren EE Upgrade Via Manual Upload i S rn Upload Firmware File to Update Upload OG Gy Language SS Firmware Server Path fm grandstream com gs fe TR 069 pe Nn Config Server Path fm grandstream com gs E Device Manager Firmware File Prefix ey Firmware File Postfix BI Figure 114 Upload GXP2200 Firmware via Web GUI GXP2200 USER MANUAL Page 122 of 129 Innovative IP Volce amp Video Upgrade Via Manual Upload Upload Firmware File to Update Uploading CH Figure 115 GXP2200 Firmware Uploading Status Account Advanced Settings Maintenance Figure 116 GXP2200 Firmware Upload Done NO LOCAL FIRMWARE SERVERS For users that would like to use remote u
38. I Open a web browser on PC and enter the IP address for the GXP2200 Then login with the administrator username and password Go to Maintenance section select Upgrade tab In the Upgrade web page enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP HTTP or HTTPS Save and apply the changes then reboot the phone CONFIRM UPGRAGE TO START After configuring correct upgrading and provisioning information on the GXP2200 reboot the phone The phone will boot up and start downloading the new files This might take 1 5 minutes depending on the network environment Once downloading is done an upgrading message will show on the LCD see Figure 113 Confirm the message by tapping on Yes to start the upgrading process Upgrade 1 4 42 PM Upgrade Tips New firmware version is found Reboot for upgrade Figure 113 Start GXP2200 Upgrade A Note Please do not interrupt or power cycle the GXP2200 when the upgrading process is on GXP2200 USER MANUAL Page 121 of 129 fream Innovative IP Volce amp Video UPLOAD FIRMWARE LOCALLY If there is no HTTP TFTP server users could also upload the firmware to the GXP2200 directly via Web GUI Please follow the steps below to upload firmware to GXP2200 locally e Download the latest GXP2200 firmware file from the following link and save it in your PC http www grandstream com support firmware e Log inthe Web GUI as administrator in the PC e Goto Web
39. ION BOARD The GXP2200 extension module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently Each extension module has 20 programmable buttons Left and Right buttons supporting 40 Multiple Purpose Keys to be configured GXP2200 supports up to 4 extension modules adding 160 fully programmable phone extensions to the phone Table 4 GXP2200 EXTENSION BOARD PACKAGING Extension Board Yes 1 Extension Board Stand Yes 1 RJ11 RJ11 Cable Yes 1 Connector Plate Yes 1 Screws Yes 4 GXP2200 USER MANUAL Page 16 of 129 andstream Innovative IP Voice amp Video A Note The extension module is an additional accessory for the GXP2200 and is not included in the GXP2200 box To set up the GXP2200 Extension board with GXP2200 please follow the steps below 1 On the back of GXP2200 and the extension board there are slots for connector plate Attach the connector plate between the slots for GXP2200 and the extension board Apply the screws provided and securely tighten them in See Figure 3 Connect the extension board to GXP2200 via the EXT port using the RJ11 RJ11 cable provided Install the phone stand on GXP2200 and extension board Power up the GXP2200 The GXP2200 extension board will show the booting up screen with version information and connecting status 6 After successfully booting up the extension board will stay in idle Press and hold the Lef
40. MANUAL Page 59 of 129 andstream Innovative IP Voice amp Video Browser 1 4 52 PM http www grandstream com Z e Praducts Support Partners Company e Anish S S Celebrating 10 Years of Growth and Innovation El Figure 57 GXP2200 Web Browser To open Bookmarks Most visited pages History tap the icon E on the top right in Figure 57 To zoom in zoom out place two fingers on the blank area of the web page then pinch together or spread out Bookmarks CI 4 56 PM o Qo Bookmarks Google Jr Add Grandstream Figure 58 GXP2200 Web Browser Bookmarks GXP2200 USER MANUAL Page 60 of 129 CALENDAR ndstream Innovative IP Volce amp Video In Calendar app users could create modify and view the events as well as configure the Calendar to provide notification for the upcoming events e In Calendar app press the MENU button C Users could add New event view events by Month view events by Day view events by Agenda specify a particular date via GoToDay and sync up with Google Calendar by tapping on Settings 23 24 25 26 21 Sun 10 17 24 1 4 31 PM June 2012 e Mon Tue Wed Thu Fri Sat Gi 2 4 5 D Fi 8 9 11 12 13 14 15 16 18 19 20 21 22 23 25 26 ER 28 29 30 Figure 59 View Calendar Events by Month LX 4 35 PM Friday Jun 1 2012 Figure 60 View Calendar Events by Day GXP2200 USER MANUAL Page 61 of 129 andstream Innovative IP Voice a
41. R MANUAL Page 13 of 129 Upgrade and Provisioning Power and Green Energy Efficiency Physical Temperature and Humidity Package Content Compliance andstream Chinese Korean Japanese and etc Firmware upgrade via TFTP HTTP HTTPS or local HTTP upload mass provisioning using TR 069 or AES encrypted XML configuration file Universal power adapter Input 100 240VAC 50 60Hz Output 12VDC 1 5A Supplying power for up to 4 cascaded GXP2200EXT Integrated Power over Ethernet 802 3af class 0 Max power consumption 10W power adapter no GXP2200EXT 12W PoE no GXP2200EXT or 18W power adapter only with 4 cascaded GXP2200EXT Unit dimension 188mm W x 210mm H x 85mm D handset onhook Unit weight 0 86kg Package weight 1 42kg 32 104 F 0 40 C 10 90 non condensing GXP2200 phone handset with cord universal power supply network cable quick start guide FCC Part 15 CFR 47 Class B EN55022 Class B EN55024 EN61000 3 2 EN61000 3 3 EN60950 1 AS NZS CISPR 22 Class B AS NZS CISPR 24 RoHS UL 60950 power adapter GXP2200 USER MANUAL Page 14 of 129 andstream Innovative IP Voice amp Video INSTALLATION EQUIPMENT PACKAGING Table 2 GXP2200 EQUIPMENT PACKAGING Main Case Yes 1 Handset Yes 1 Phone Cord Yes 1 Power Adaptor Yes 1 Ethernet Cable Yes 1 Phone Stand Yes 1 Quick Start Guide Yes 1 CONNECTING YOUR PHONE SD Card Slot USB Port EXT Connecting Slot Phone Stand
42. Web GUI URL is http Phone IP Address where the Phone IP Address is the IP address displayed on the GXP2200 desktop To access the GXP2200 Web GUI 1 Connect the computer to the same network as the phone 2 Make sure the phone is turned on and shows its IP address on the desktop GXP2200 USER MANUAL Page 97 of 129 stream Innovative IP Volce amp Video 3 Open a Web browser on your computer 4 Enter the phone s IP address in the address bar of the browser 5 Enter the administrator s login and password to access the Web Configuration Menu Ly 2 33 PM 192 168 40 103 GAP2200 640 Figure 111 GXP2200 Main Screen IP Address A Note The computer has to be connected to the same sub network as the phone This can be easily done by connecting the computer to the same hub or switch as the phone connected to In absence of a hub switch or free ports on the hub switch please connect the computer directly to the PC port on the back of the phone If the phone is properly connected to a working Internet connection the phone will display its IP address This address has the format xxx xxx xxx xxx where xxx stands for a number from 0 255 Users will need this number to access the Web GUI For example if the phone shows 192 168 40 154 please enter http 192 168 40 154 in the address bar of the browser The default login name for the administrator is admin The default administrator password is set to adm
43. XXX IS the MAC address of the phone If it is a normal TFTP or HTTP upgrade the following messages TFTP Error from IP ADRESS requesting cfg000b82023dd4 File does not exist Configuration File Download can be ignored if it shows in the TFTP HTTP server log CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File binary or XML through TFTP or HTTP HTTPS The Config Server Path is the TFTP HTTP or HTTPS server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The Config Server Path can be the same or different from the Firmware Server Path A configuration parameter is associated with each particular field in the web configuration page A parameter consists of a Capital letter P and 2 to 3 Could be extended to 4 in the future digit numeric numbers i e P2 is associated with the Admin Password in the Web GUI gt Maintenance gt Web SSH Access page For a detailed parameter list please refer to the corresponding firmware release configuration template When a Grandstream Devices boots up or reboots it will issue a request for a configuration XML file named cfgxxxxxxxxxxxx xml followed by a file named cfgxxxxxxxxxxxx where XXXXXXXXXXXX is the MAC address of the device i e cf9000b820102ab The configuration file name should be in lower case letters For more details on XML provisio
44. able 6 GXP2200 KEYPAD BUTTONS Table 7 GXP2200 MWI LED STATUS Figure 1 GXP2200 Front View Figure 2 GXP2200 Back View Figure 3 GXP2200 Back View with GXP2200 Extension Board Figure 4 GXP2200 Default Main Screen Figure 5 GXP2200 Onscreen Menu Figure 6 Set GXP2200 HOME Screen Figure 7 Delete GXP2200 Idle Screen Figure 8 GXP2200 Onscreen Keyboard Chinese Input Method Figure 9 GXP2200 Onscreen Keyboard English Input Method Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Table of Tables GXP2200 User Manual Table of Figures GXP2200 User manual GXP2200 Onscreen Keyboard Lowercaee unne GXP2200 Onscreen Keyboard Uppercase annen GXP2200 Onscreen Keyboard Number and Symbols GXP2200 Keyboard aaneen enennn enne i aai iii GXP2200 Status E GXP2200 Status Bar Nontcanon nnnnneenenennene eenen GXP2200 Status Bar Process annen ennenenennennneenenennen vennen GXP2200 Status Bar System Settings rrrrrrerrnnnvrrverrnnnrrrrrnnnnnenn GXP2200 Account Registration Status ccccceesececssseeeeeseseeeneeees GAP 2200 CA SEE E GXP2200 Offhook Call Screen GXP2200 Call History Screen One Entry Selected GXP2200 Contacts Screen nuu nnnnnnnenrenenenr ennen enennenv ennen GXP2200 Messages Screen nuu onnenennneeneennnnnerns eenen GXP2200 USER MANUAL Gs Innov
45. age 05 06 2012 ee ER EN Process System Settings Notifications Voice Mail You have new Voice Mail 3 43 PM Figure 35 New Voicemail Notification Voice Mail e D me 4 03 PM WE E 716 EE 0 0 Urgent voicemail Account3 Si Account4 B 0 0 717 Si 718 FE 0 0 Figure 36 Press Message Button to Retrieve Voicemail GXP2200 USER MANUAL Page 44 of 129 andstream Innovative IP Voice amp Video MUTE E ie d a X JE During an active call press the Mute button to mute the call The mute icon willbe displayed C N in the status bar Press the Mute button again to unmute the call DND To turn on DND tap on the status bar gt System Settings on the GXP2200 Then touch the DND icon to turn it on off When DND is on the incoming calls to the GXP2200 will be blocked for all registered accounts with a reminder ring produced To disable the reminder ring configure the option under GXP2200 web GUI gt Advanced Settings gt Call Features Disable DND Reminder Ring 19 06 2012 S G t O m g 12 51 PM Notification Process Voice Screen Off 2 e D Media Channel ES Headset 8 Speaker Figure 37 GXP2200 DND CALL FORWARD Call forward feature can be set up from GXP2200 LCD or web GUI e From LCD Go to onscreen Menu gt Settings gt Account Preference gt Select Account Name Call Forwarding Tap on Call Forwarding to activate the feature Then a list of options will show Select the opt
46. ative IP Voice amp Video Page 5 of 129 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Single Incoming GA EE Multiple Incoming GCalls rrnnrnnnnnnrnnnnnnnnnvnnrnnnnnnrnnnnnnnnnennnnnnsnsnnn Auto Answer Option in Web GU Auto Answer Option in LCD SKO 0 EEE EEE EE EN GXP2200 Multiple Calls Screen rrrrnnnrrrnnrnnnnrvvnrrnnnnnvrnnrnnnnnrnnnnnnn Call Transfer Blind Transfer Call Transfer Attended Transfer nnn enn ennen enennenenn GXP2200 Conference Screen nun oansennnnrenreennnnrenseennnns Invite Party to Conference 3 way Conference Call Established unne eeennn New Voicemail Notification suus en senen en enensene nennen Press Message Button to Retrieve Voicemail GXP2200 DND EEN Call Forwarding on GXP2200 LCD Call Forwarding on GXP2200 Web GU Call Forward Unconditional annen eneen ennen Call Forward Time Base Call Forward Busy No Answer un nnsnnnns enne eennneenreeennns Add Item to Home Screen un annsann enne ennnnserneeennnrens
47. ay be required by some Internet Service Providers Used by clients and servers to exchange vendor class ID Enter the IP address when static IP is used Enter the Subnet Mask when static IP is used Enter the Default Gateway when static IP is used GXP2200 USER MANUAL Page 109 of 129 Gs Innovative IF Voice amp Video DNS Server 1 Enter the DNS Server 1 when static IP is used DNS Server 2 Enter the DNS Server 2 when static IP is used Enable PPPoE Select Yes to enable PPPoE PPPoE Account ID Enter the PPPoE account ID PPPoE Password Enter the PPPoE Password PPPoE Service Name Enter the PPPoE Service Name Defines the Layer 3 QoS parameter for SIP packets This value is used Layer 3 QoS for SIP ene for IP Precedence Diff Serv or MPLS Defines the Layer 3 QoS parameter for Audio packets This value is Layer 3 QoS for Audio y Q SS used for IP Precedence Diff Serv or MPLS Defines the Layer 3 QoS parameter for Video packets This value is used for IP Precedence Diff Serv or MPLS Layer 2 QoS 802 1Q VLAN Assigns the VLAN Tag of the Layer 2 QoS packets The default value is Tag O Layer 2 QoS 802 1p Priority Assigns the priority value of the Layer2 QoS packets The Default value Layer 3 QoS for Video Value is O Allows the user to enable disable 802 1x mode on the phone The EE default setting is Disable Identity Enter the Identity information for the 802 1x mode MD5 Password Enter the MD5 Password f
48. button in the call screen tap on it and select the mode as IP Call e Input the 12 digit target IP address For example if the target IP address is 192 168 1 60 and the port GXP2200 USER MANUAL Page 35 of 129 Innovative IP Volce amp Video is 5062 i e 192 168 1 60 5062 input the following 192 168 1 60 5062 The key represents the dot and the key represents the colon ee e Press SEND key or tap on G button to dial A Note e The will represent colon in direct IP call rather than SEND key as in normal phone call e f you have a SIP server configured direct IP call still works If you are using STUN direct IP call will also use STUN e Configure the User Random Port to No when completing direct IP calls ANSWERING A CALL 1 Single incoming call When the phone rings users could use the headset handset or speaker to answer the call The user may also tap on the Answer key in the ringing screen to pick up the call via Speaker Ringing L 6 02 PM One ringing line KEEN di e egen Answer Figure 24 Single Incoming Call GXP2200 USER MANUAL Page 36 of 129 Innovative IP Volce amp Video 2 Multiple Incoming Calls e When there is another incoming call users will hear a call waiting tone with the LCD displaying the caller name and ID see Figure 25 In the right panel the bar in green is the ringing line from Bob White the bar in blue is the current active
49. call with John Doe GXP2200 is the callee account name e Also the LCD will show Answer and Reject button for the new call If the call is answered the current call will be placed on hold Ringing U Ed 7 5 09 PM 2 lines busy HO Call ERE ee i rz heme AA S Se fn oj Add Call Boby GE e SR New incoming call Se 5 DING from Bob White to GXP2200 nes The current call mung with John Doe Answer Figure 25 Multiple Incoming Calls 3 Missed Call When there is missed call a missed call icon will show up in the top status bar with the MWI flashing in red Slide down the status bar and check the missed call info under Notification tab 4 Auto Answer Paging Intercom To enable auto answer paging intercom feature user could login GXP2200 Web GUI gt Account x gt Call Settings to select the options for Auto Answer see Figure 26 Or users could use LCD onscreen MENU gt Settings gt Account Preference gt select Account Name to enable auto answer see Figure 27 GXP2200 USER MANUAL Page 37 of 129 ndstream Innovative IP Volce amp Video GXP2200 SSS D GR Theme Reboot Enterprise Phone Administration Interface English Status Account Advanced Settings Maintenance General Settings Account 1 Account 2 Account3 Account A Account5 Account 6 K Network Settings Es SIP Settings DialPlan x x x xx x vg Codec Settings Re
50. card CSV format phonebook could be imported to GXP2200 In Figure 69 tap on Options gt Import And you would see the screen in the following figure for you to import your file Contacts OO E 5 24 PM Clear The Old List Replace Duplicate Items File Encoding File Type vcard ze Choose file Figure 73 GXP2200 Contacts Import File Export contacts Contacts information in GXP2200 could be converted to Vcard XML CSV files and exported to external device such as PC In Figure 69 tap Options gt Export select the format and choose the directory you would like to save the file Then tap on OK GXP2200 USER MANUAL Page 69 of 129 andstream Innovative IP Voice amp Video Contacts L 5 07 PM File Encoding UTF 8 se File Type vcard we Choose Directory Figure 74 GXP2200 Contacts Export File Cancel e Download phonebook The GXP2200 supports remote downloading phonebook from HTTP TFTP server Tap Options gt Download and the following figure will show Specify the Download Mode and Download Server where the phonebook is located Contacts Download Mode http Clear The Old List Replace Duplicate Items File Encoding Download Server Figure 75 GXP2200 Contacts Download File EMAIL The GXP2200 Email app provides users easy access to business or personal email account When opening it for the first time a wizard will be provided for users to configure the
51. cation app provides users with a tool to resolve the IP address to the location Users could simply enter the IP address and then tap on Search to view the result Based on the IP address provided the following information will be given Country Region City Latitude Longitude Time Zone and GXP2200 USER MANUAL Page 77 of 129 andstream Weather Code This information is useful when configuring the phone to provide personalized settings based on user s location IP Location 3 12 10 PM IP Address Search 67 110 250 152 Country US Region CALIFORNIA City YORBA LINDA Latitude 33 888630 Longitude 117 813110 Timezone 07 00 Weather Code USCAT26 7 Figure 86 GXP2200 Location For example in Figure 86 the IP address 67 110 250 152 is mapped to Yorba Linda in California USA The time zone is UTC 07 00 and the weather code is USA1267 MEDIA PLAYER GXP2200 Media Player supports video format in MP4 and 3GP audio format in AAC MP3 AMR WAVE MIDI and Vorbis to be displayed Users could scan the media files by tapping on Scan and files detected from internal storage and USB SD card storage will be displayed GXP2200 USER MANUAL Page 78 of 129 andstream Innovative IP Voice amp Video MediaPlayer EO E mm 10 28 PM Music 9 Video 11 Folder 2 emm E m PlayList RI d y n g Figure 87 GXP2200 Media Player Tap on Scan then users could define the scan methods Scan All Media
52. ce amp Video SMS Room Cm 4 29 PM Lock Unlock Forward Copy Delete Figure 101 Message Options e Send SMS Tap on Create select the contact input the message and then touch Send SMS Create KOT 4 15 PM Retrieval Contact Manual Input Number Emily Green 645 Account1 Amount 1 contacts 10 500 e vat up Figure 102 GXP2200 Message Send SMS e View Draft Tapping on Draft in Figure 99 will show you the SMS Draft List which saves the messages edited but not sent yet Tap to select the draft then you could edit and send it GXP2200 USER MANUAL Page 86 of 129 ndstream Innovative IP Valce amp Video SMS Draft List 177 5 33 PM No Contact No excuse PM 05 33 Emily Green Account1 How Is the meeting going PM 05 33 Bob White Account1 Dinner tonight PM 05 31 Clear All Figure 103 GXP2200 Message SMS Draft List Delete SMS Tap on Delete in Figure 99 Select the message you would like to delete then Tap on Delete again Check Storage Status In Figure 99 tap on Storage Status to display storage information The maximum storage capacity for GXP2200 message is 1000 messages SMS List GO 4 22 PM storage Status Maximum storage capacity of 1000 Occupied Available 999 Figure 104 GXP2200 Message Storage Status GXP2200 USER MANUAL Page 87 of 129 ndstream Innovative IP Voice amp Video MUSIC Use Music app on GXP2200
53. creen MENU Touch and hold the app s icon until the Move to Desktop bar is displayed on the bottom Then drag the app s icon there without lifting your finger up GXP2200 USER MANUAL Page 50 of 129 Contact ege Email Message A Note dstream Innovative IP Volce amp Video FileManager Browser e Search Calendar Settings p r CallHistory GS Market Factory Calculator ET Move to Desktop Figure 45 Move Clock App to Desktop The widgets are miniature apps that can be placed on the idle screens It could be an application itself or it provide quick access and control for the related applications OPENING APPS When the GXP2200 is in idle screen tap on the onscreen MENU icon to access the list for all the apps Touch an app s icon to open it Or touch an app s widget icon on the idle screen if already added to quickly launch it SWITCHING TO RECENTLY USED APP 1 In idle screen tap on the top status bar and slowly drag it down 2 Tap on Notification or Process tab to have a list of apps shown up 3 Touch the name or thumbnail of the item in the list to open the corresponding app GXP2200 USER MANUAL Page 51 of 129 andstream Innovative IP Voice amp Video MANAGING APPS 1 Open Manage Applications When the GXP2200 is in idle press MENU button and select Settings Tap on Applications gt Manage applications Manage applicatio nd CY 10 02 AM All Storage Space R
54. ct CO 4 56 PM rirst name Last name VI Phone LE H wem v Phone Account ke PN my Figure 70 GXP2200 Contacts New Contact GXP2200 USER MANUAL Page 67 of 129 andstream e Edit Contact Touch the contact you would like to edit and tap on Edit Add or modify the contact information Tap on Done to save the change Contact details et 5 14 PM Emily Green GH Call home 645 Account Email home superstar gr Edit Call Made Delete Figure 71 GXP2200 Contacts Edit Contact e Delete Contact Tap the contact you would like to delete and tap on Delete e Make calls via Contacts Tap on the contact you would like to call e Send SMS via Contacts Tap on the contact you would like to send message to e Add to Favorite category Tap on ef so the selected contact will be added to the Favorite category e Edit contacts in Favorite category Touching e on the left panel to view add delete or search the contacts e Edit contacts in Group category Touching dp on the left panel to view add or delete groups e Check Storage Status In Figure 69 tap on Options gt Storage status GXP2200 USER MANUAL Page 68 of 129 stream Innovative IP Valce amp Video Contacts 713 m Q 11 29 AM Sto rage status Can store contacts up to 1000 entries m Occupied 713 Available 287 e Figure 72 GXP2200 Contacts Storage Status Import contacts XML V
55. ction Request Password The password for the ACS to connect to the phone Connection Request Port The port for the ACS to connect to the phone CPE Cert File The Cert File for the phone to connect to the ACS via SSL CPE Cert Key The Cert Key for the phone to connect to the ACS via SSL MAINTENANCE DEVICE MANAGER Headset TX Gain dB The transmission gain of the headset The default value is 0dB Headset RX Gain dB The receive gain of the headset The default value is OdB SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration press the Save button on the bottom of the Web GUI page and then apply the change by pressing the Apply bottom on the top of the page If the option you have changed has the icon d next to it please reboot the phone after pressing Save for the new settings to take effect REBOOTING FROM REMOTE LOCATIONS Press the Reboot button at the top right hand corner of the Web GUI to reboot the phone remotely The web browser will then display a message window to confirm with the user if they wish to reboot the phone or not Click on Yes and the phone will reboot Wait for approximately 1 minute to log in again GXP2200 USER MANUAL Page 114 of 129 Gs Innovative IP Voice amp Video GXP2200 LCD SETTINGS The GXP2200 LCD MENU provides easy access to the settings on the phone Most of the settings from Web GUI could be configured on the LCD settings as well OPENING SETTINGS e Goto LC
56. d and non synchronized MWI The default setting is No The SIP Session Timer extension that enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE If there is no refresh via an UPDATE or re INVITE message the session will be terminated once the session interval expires Session Expiration is the time in seconds where the session is considered timed out provided no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds As a Caller select UAC to use the phone as the refresher or select UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy server as the refresher or select UAS to use the phone as the refresher The Session Timer can be refreshed using the INVITE method or the UPDATE method Select Yes to use the INVITE method to refresh the session timer If set to Yes and the remote party supports session timers the phone will use a session timer when it makes outbound calls If set to Yes and the remote party supports session timers the phone will use a session timer when it receives inbound calls GXP2200 USER MANUAL Page 102 of 129 Force Timer Enable 100rel SIP Transport Symmetric RTP Support SIP Instance ID Validate Incoming Messages SIP T1 Timeout SIP T2 interval Remove OBP from route ACCOUNT
57. e amp Video e Account Status Displays the account name and registration status on the GXP2200 e Network Status MAC Address Address Type IP Address Subnet Mask Default Gateway DNS Server Alternative DNS server NAT Type information will be displayed e System Information Displays the system version of the GXP2200 ADVANCED SETTINGS Users could open Advanced Settings to set up advanced features for Account configure Upgrade settings Syslog and perform Factory Reset e Account Tap on one account and fill in the necessary information to register the account which includes Account Active Account Name SIP Server Secondary SIP Server SIP User ID SIP Auth Password Voice Mail User ID and Display Name e Upgrade gt Vv Upgrade Mode This field allows the user to choose the firmware upgrade method TFTP HTTP or HTTPS Firmware Upgrade and Provisioning Defines the rules for automatic upgrade Always Check at bootup when F W pre suffix changes Skip the Firmware Check HTTP HTTPS User Name The user name for the HTTP HTTPS server HTTP HTTS Password The passwrod for the HTTP HTTPS server Firmware Server Path This defines the server path for the firmware server It can be different from the configuration server for provisioning Config Server Path This defines the server path for provisioning It can be different from the firmware server for upgrading e Syslog gt gt Syslog Level Select the lev
58. e keyboard and USB storage devices To use USB mouse or keyboard simply plug it into the USB port on the back of the GXP2200 and it will be ready to use To connect and access USB storage device 1 Insert USB storage device into USB port at the back of the GXP2200 2 It will take a few seconds for the GXP2200 to prepare the connection Then the USB storage icon will show on the status bar 3 To access USB storage go to GXP2200 MENU gt FileManager gt usb Tap on it to access and manage your data SD CARD 1 Insert your SD card into SD Card slot at the back of GXP2200 Please make sure the SD Card is inserted with right direction on GXP2200 2 It will take a few seconds for the GXP2200 to prepare the connection Then the SD Card icon will show on the status bar 3 To access SD Card go to GXP2200 MENU gt FileManager gt sdcard Tap on it to access and manage your data GXP2200 USER MANUAL Page 96 of 129 fream Innovative IP Volce amp Video GXP2200 WEB GUI SETTINGS The GXP2200 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow users to configure the application phone through a Web browser such as Microsoft s IE Mozilla Firefox Google Chrome and etc SJ S http 192 168 40 103 P ROX Saxp2200 x GXP2200 Enterprise Application Phone Username Password Language English v Figure 110 GXP2200 Web GUI Login ACCESSING GXP2200 WEB GUI The GXP2200
59. e default setting is No ADVANCED SETTING TONE GENERATOR Call Progress Tones Dial Tone Ring Back Tone Busy Tone Reorder Tone Confirmation Tone Call Waiting Tone PSTN Disconnect Tone Call Waiting Tone Gain Default Ring Cadence Using these settings users can configure ring or tone frequencies based on parameters from the local telecom provider By default they are set to the North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to set a continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported This adjusts the call waiting tone volume The default setting is Low This defines the ring cadence for the phone The default setting is c 2000 4000 MAINTENANCE PAGE DEFINATION MAINTENANCE NETWORK SETTINGS Address Type DHCP Host name Option 12 DHCP Vendor Class ID Option 60 IP Address Subnet Mask Default Gateway Allows users to configure the appropriate network settings on the phone Users could select DHCP Static IP or PPPoE By default it is set to DHCP Specifies the name of the client This field is optional but m
60. e onscreen Menu icon gt Contacts icon la The LCD screen will display the records in the contacts Navigate to the contacts by sliding up down on the screen Tap on the dial key to dial the corresponding contact Contacts 2 Bob White 626 Emily Green 622 Add Delete Search Options Figure 22 GXP2200 Contacts Screen GXP2200 USER MANUAL Page 34 of 129 andstream Innovative IP Volce amp Video 6 Via Messages e Access the SMS by tapping on the onscreen Menu icon gt Message e The LCD screen will display the message information Tap on the person you would like to call e Then the detailed information for the message will be displayed e Tap on to dial SMS Room SES 17 10 52 AM Emily Green 1 am 626 Account1 Sending Fails Figure 23 GXP2200 Messages Screen DIRECT IP CALL Direct IP Call allows two phones to talk to each other in an ad hoc fashion without a SIP proxy VoIP calls can be made between two phones if e Both phones have public IP addresses or e Both phones are on the same LAN VPN using private or public IP addresses or e Both phones can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ To make a direct IP call please follow the steps below e Off hook the phone or select account in the idle screen to bring up call screen on GXP2200 e Under Mode Select
61. een till an action occurs For example touch and hold on a picture to bring up operation options Drag Touch and hold an item for a few seconds first Once the item has a red frame activated or a move option shows up keep your finger on the screen and move it until the target position is reached Then lift your finger up to release Slide Move your finger fast across the screen to slide To view different idle screens or menu pages slide left or right to view the status bar on top of the screen place your finger on the bar and slide it down If your finger stays on the screen for too long the item may be selected and sliding won t occur Pinch Place two fingers on the screen then pinch them together zoom out or spread them apart Zoom in This could be used in main screen or apps like Browser and Gallery IDLE SCREEN SETTING UP HOME SCREEN By default the HOME screen is the one with account registration status displayed Users could change it by specifying the HOME screen as preferred Follow the steps below to set up the HOME screen GXP2200 is up and running on idle screen Press the MENU button and tap on Edit option Or users could place two fingers on the screen and them pinch together Then it will zoom out all the screens as Figure 6 shows The screen with P selected in ared frame is the HOME screen Others are shown with icon ft Tap on the icon ft to select the corresponding screen as the new HOME screen
62. eenenenenennnsneeneenenennnn 95 DISCONNECTING A BLUETOOTH DEVICE nnnnnnnnnnennnnseneneneeneneeeenennnnnnnnnnnnnnnnnenennnnen 95 UNPAIRING BLUE TOOTH DEVICE rintsnenensenenssdinnnnntnteneeden enaties 95 ED ENDEN 95 VE NN 96 SD CARD ee ee ee 96 GXP2200 WEB GUI SETTINGS sed 97 ACGES SING GP 00 WEB GUI E 97 PEANIIEND Serene 99 SAS FAE DERN ION LJ 99 SLENGE GO ETE EEE EE RER 99 STATUS NE TWORK STATUS ved 99 STATUSS YS TEM INFO eebe EE 100 AOCGOUNT PAGE DERININON ect ccsctesaaetectercatesdaoceseceeeyescedeceiectemsuncudae eteqseyrencedeaettectyrratiadeeeptewsar 100 EEG TE SE SO SEE EN EE EE 100 ACGOUNT NETWORK SETTINGS wrsseicccssveccetsnsssvereetesurseveatactnnrerendevvateedeedeseeisvactastnesessetesvetvesss 101 ACCOUN gt EESTI 102 AGCOUNT CODEC SETT eege Seege 103 FAG OITA IN Se 104 ADVANCED SETTINGS PAGE DEFINATIONS cress eeaeaaeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaaaes 107 ADVANCED SETTING GENERAL SETTINGS nnnnnnenenennnnnennnnnsnenreeneenneneneenennnnnnnnnnnnnen 107 ADVANCED SETTING CALL FEATURES nneneneneneeenennnnnennnnnenreerrennerrenennnnnnnnnnnnnnenn 108 ADVANCED SETTING TONE GENERATOR 109 MAINTENANCE PAGE DEFINATION vunne ari iira 109 MAINTENANCE NETWORK SETTINGS cccccssseeeeeeeeceeeeeeeeeeeeeeeeeeaaaaaaaeaacseeeeeeesesseeeeeesaaaaaas 109 MAINTENANCE TIME SETTINGS rrrnnnnnnrnnnnvnnnnnrnnnerrrrrnnnnnnnnnrnnnnnnnnnnnnneeerrrrnnnnsnnnsnnneeernnnnneeeenn 110 MAINTENANCE WEB SSH ACCESS annnnnnnnnvrnrnnnnnv
63. eennnns Set Wallpaper From Live Wallpapers anssen ennen Move Clock App to Desktop Manage Application Screen unnsans eene eennnnern eveneens vens Running Application Screen nuu unnssnnnnseneeennnnenne eeens GXP2200 Downloads ADD werner geseinde GXP2200 Blacklist Block History aaan eenn eenen GAP2200 ET EE Add Number to Blacklist aoe nennen ens eennens Manually Add Number to Blacklist eee eeen Add Number From Contacts anna ann eennnn enne eennnserseeenens Add Number From Call Log Delete Entry From Blacklist aaan oenen ene enen ens enen Delete Entry From Blacklist aaneen erneer eeens GXP2200 Web Browser GXP2200 Web Browser Bookmarks nennen ennen View Calendar Events by Monih eenen View Calendar Events by Day GXP2200 Calendar Screen Edit Event GXP2200 Calculator Basic Panel GXP2200 Calculator Advanced Panel GXP2200 Call History All Calls neee vennen GXP2200 USER MANUAL Gs Innovative IP Voice amp Video Page 6 of 129 Gs Innovative IP Voice amp Video Figure 65 GXP2200 Call History Entry Details naan eens ennnnreneeennnnernsennnnnennsennnnnenssennnnnenn 64 Figure 66 GXP2200 Call History Entry Operations rrrrenrnnnrrrvvnnnnnrrrennrnnnvrrrenrnnnrrrernrnnnerreenrnnnerrennnnnnene 65 Figure 672 GAP2200 Be ei 66 Figure 68 GXP2200 Alarm Gcreen 66 Figure 69 GXP2200 Contacts GcreentOi vers renrveerssrenrsveerssrennnveennn 67 Figure 70 GXP
64. el of logging for syslog The default setting is None There are 4 levels DEBUG INFO WARNING AND ERROR Syslog Server The URL IP address for the syslog server e Factory Reset Open and tap on Factory Reset to restore the GXP2200 to factory default settings GXP2200 USER MANUAL Page 119 of 129 andstream Innovative IP Voice amp Video UPGRADING AND PROVISIONING The GXP2200 can be upgraded via TFTP HTTP HTTPS by configuring the URL IP Address for the TFTP HTTP HTTPS server and selecting a download method Configure a valid URL for TFTP HTTP or HTTPS the server name can be FQDN or IP address Examples of valid URLs firmware grandstream com fw ipvideotalk com gs UPGRADE AND PROVISIOING CONFIGURATION There are two ways to setup upgrade and provisioning on GXP2200 They are Keypad Menu and Web GUI e Configure via keypad Menu In GXP2200 Settings select Advanced Settings gt Upgrade Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server After making the changes tap Save button to save the change Then reboot the phone Upgrade mo aI 4 20 PM Name HTTP HTTPS Password Firmware Server Path firmware grandstream com Config Server Path fm grandstream com gs Save Figure 112 GXP2200 Upgrade Configuration via LCD Cancel GXP2200 USER MANUAL Page 120 of 129 andstream Innovative IP Volce amp Video e Configure via Web GU
65. fer To Use Target Contact Eyes z Call Settings Enable Intercom Paging Sa No Yes Enable Intercom Paging Send Anonymous Anonymous Call Rejection Call Log Log All mal Special Feature Standard Figure 26 Auto Answer Option in Web GUI Account1 ag 10 56 AM a ee Se Auto Answer Mode Yes Enable Intercom Paging Figure 27 Auto Answer Option in LCD Auto Answer options e No Disable Auto Answer feature Users will need tap on Answer or Reject for incoming call e Yes Enable Auto Answer feature The incoming call will be answered automatically via speaker e Enable Intercom Paging Only incoming Paging Intercom Call will be automatically answered via speaker Other regular calls won t be auto answered GXP2200 USER MANUAL Page 38 of 129 Innovative IP Volce amp Video CALL HOLD Cu During the active call press HOLD button to put the call on hold The LCD screen will show pink background and icon Ki on the right panel indicates the call is on hold To resume to call press HOLD button again and the LCD will go back to the talking screen in green background Talking O 5 28 PM Holding GXP2200 Wee SE One talking line Call Duration 00 00 13 tk Add Call Bob White 641 End Figure 28 Call On Hold CALL WAITING When there is an active call tap on the right panel to open up another line or accept the new incoming call Th
66. fix Config File Postfix DHCP Option 66 Override Server DHCP Option 120 Override SIP Server 3CX Auto Provision Automatic Upgrade Period Time of Upgrade Checking Hour of the Day 0 23 Day of the Week 0 6 Automatic Upgrade Rule Authenticate Conf File Factory Reset Gs Innovative IP Voice amp Video The password for the HTTP HTTPS server Allows users to choose the firmware upgrade method TFTP HTTP or HTTPS Defines the server path for the firmware server It could be different from the configuration server for provisioning Defines the server path for provisioning It could be different from the firmware server for upgrading Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone Enables your ITSP to lock firmware updates If configured only the firmware with the matching encrypted postfix will be downloaded and flashed into the phone Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted prefix will be downloaded and flashed into the phone Enables your ITSP to lock configuration updates If configured only the configuration file with the matching encrypted postfix will be downloaded and flashed into the phone lf DHCP option 66 is enabled on the LAN side the TFTP server can be redirected The default setting is Yes Enables
67. g Disable Call Waiting Tone Disable DND Reminder Ring Disable Direct IP Call Use Quick IP Call mode Disable Conference Disable Transfer Escape as 23 in SIP URI Disables the call waiting feature The default setting is No Disables the call waiting tone when call waiting is on The default setting is No Disables the DND remindar ring If set to Yes the ring splash that indicates an incoming call when DND is enabled will not be played The default setting is No Disables Direct IP Call The default setting is No When set to Yes users can dial an IP address under the same LAN VPN segment by entering the last octet in the IP address To dial quick IP call offhook the phone and dial XXX X is 0 9 and XXX lt 255 phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the local IP address REGARDLESS of subnet mask XX or HX are also valid so leading 0 is not required but OK No SIP server is required to make quick IP call The default setting is No Disables the Conference function The default setting is No Disables the Transfer function The default setting is No Replaces by 23 for some special situations The default setting is Yes GXP2200 USER MANUAL Page 108 of 129 Offhook Auto Dial Gs Innovative IF Voice amp Video Configures a User ID extension to dial automatically when the phone is offhook The phone will use the first account to dial out Th
68. h will be saved under FileManager gt user data gt bluetooth DISCONNECTING A BLUETOOTH DEVICE 1 Inthe Bluetooth settings touch the Bluetooth device ID you want to disconnect 2 Inthe prompted message xxxx device will be disconnected touch OK to confirm Users could also press and hold on to the Bluetooth device ID then options Disconnect Disconnect amp unpair and Options will show UNPAIRING A BLUETOOTH DEVICE 1 Inthe Bluetooth settings touch the Bluetooth device you want to unpair 2 Inthe prompted message touch Unpair Or once the device is disconnected users could press and hold on to the Bluetooth device ID then options connect unpair will show EHS HEADSET The GXP2200 supports normal RJ11 headset and Plantronics EHS headset To use Plantronics EHS headset go to the GXP2200 web GUI gt Advanced Setting gt General Settings EHS Headset Select Plantronics EHS 1 Connect EHS Headset Plantronics to GXP2200 Insert headset connector into the RJ11 headset port on the back of GXP2200 C en 2 To use headset mode press headset button on the GXP2200 A headset icon will show on the GXP2200 status bar There are two different headset mode for users to select from web GXP2200 USER MANUAL Page 95 of 129 andstream GU Advanced Setting gt General Settings Headset Key Mode Please refer to section GXP2200 Web GUI Settings for the key mode details USB The GXP2200 supports USB connection for mous
69. heck on the files folders you would like to delete Then tap on Delete Users could also tap and hold a file folder icon until Options list is activated Then the following operations could be done gt gt Open Tap on Open to open the file folder Copy Tap on Copy to copy the file folder Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to paste to Then tap on Paste Move Tap on Move Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to move to Then tap on Paste The files folders will be moved Rename Tap on Rename and enter the new name Once done tap on OK GXP2200 USER MANUAL Page 73 of 129 ndstream Innovative IP Volce amp Video gt Delete Tap on Delete to delete the file folder gt Properties Tap on Properties to view the detailed information i e size last modified time permission location and etc A Note Under the FileManager root directory screensaver is a system folder that users could not create or delete files folders there GALLERY Gallery app could be used to view pictures and play videos from GXP2200 internal storage or USB SD card storage Users could also perform basic editing tasks on pictures and set them as wallpaper or picture for contacts The pictures can be easily shared with friends in Gallery app by sending via Bluetooth and Email too
70. hen the item is on the desired spot REMOVING AN ITEM FROM IDLE SCREEN 1 Touch and hold the item you would like to remove for example MediaPlayer Do not lift your fingers oo yy until the background grid is activated in grey with the Recycle Bin icon displayed on the bottom 2 Drag the item to the Recycle Bin 3 When the item gets close to the Recycle Bin it will turn red Now lift your finger to release A Note When the item is removed from the idle screen it still exists on GXP2200 Users could always add it back to display on the idle screen GXP2200 USER MANUAL Page 49 of 129 Gs Innovative IP Voice amp Video CHANGING IDLE SCREEN WALLPAPER 1 Follow the steps in Add an item to idle screen and select Wallpapers 2 Tap on Gallery Live wallpapers or Wallpapers for image source Gallery to use a picture from local or external folders Users could crop the picture before setting it as wallpaper Live wallpapers to open a list of animated wallpapers embedded in the GXP2200 Wallpapers to open a list of sample wallpapers embedded in the GXP2200 Slide to left right to view the samples 3 Tap on Set wallpaper Live wallpaper pr ei O 5 07 PM Tikka ULI Set wallpaper Figure 44 Set Wallpaper From Live Wallpapers MANAGING APPS AND WIDGETS All the GXP2200 apps including any apps downloaded and installed from GS Market or other sources Ac can be accessed by tapping on the ons
71. ia the following two ways e On Home screen press button gt Settings gt Networks or e Press onscreen MENU icon and tap on Settings App gt Networks TURNING BLUETOOTH ON OR OFF 1 Goto GXP2200 s Settings 2 Touch Networks 3 Check or uncheck the option for Bluetooth GXP2200 USER MANUAL Page 93 of 129 Gs Innovative IP Voice amp Video CHANGING BLUETOOTH DEVICE NAME The GXP2200 uses GXP2200 as Bluetooth device name by default The device name will be visible to other devices when connecting them Follow the steps below to change the name Go to GXP2200 s Settings Select Networks gt Bluetooth settings Check Bluetooth to turn it on Tap on Device name and enter a name Once done tap on OK o VC Mem PAIRING GXP2200 WITH A BLUETOOTH DEVICE Before connecting GXP2200 with other Bluetooth device users must pair them first They will stay paired afterwards unless they are unpaired Go to GXP2200 s Settings Select Networks gt Bluetooth settings Check Bluetooth to turn it on The GXP2200 scans and displays the IDs of all available Bluetooth devices in range If the device you would like to pair with does not show up in the list ensure that the other device is turned on and set to be discoverable pl Ee If the GXP2200 stops scanning before the other device is ready touch Scan for devices 6 The discovered device will show in the scan result list with device ID If it s unpaired it will show Pai
72. in The default login name for end users is user while the default user password is set to 123 When changing any settings always SUBMIT them by pressing the Save button on the bottom of the page and then clicking the Apply button on the top of the page to apply the configuration changes For those options with ly next to it in the Web page users must reboot the phone for the changes to take effect GXP2200 USER MANUAL Page 98 of 129 DEFINITIONS Gs Innovative IP Voice amp Video This section describes the options in the GXP2200 Web GUI As mentioned you can log in as an administrator or an end user e Status Displays the Account Status Network Status and System Info of the phone e Account 1 6 To configure each of the SIP accounts e Advanced Settings To configure General Settings Call Features and Tone Generator e Maintenance To set Network Settings Time Settings Web SSH Access Upgrade Syslog Logcat Debug Language TR 069 and Device Manager STATUS PAGE DEFINITIONS STATUS ACCOUNT STATUS Account Number SIP Server Status STATUS NETWORK STATUS MAC Address Address Type IP Address Subnet Mask Default Gateway DNS Server 1 DNS Server 2 NAT Type All the SIP accounts on the phone Each account will show it s status in this page SIP User ID for the account URL or IP address and port of the SIP server Registration status for the SIP account Global unique ID of device i
73. ion to configure the call forward type None Unconditional Time Based Others and then enter necessary number in the fields GXP2200 USER MANUAL Page 45 of 129 dstream Innovative IP Volce amp Video Account1 ti 7 11 06 AM Ringtone Default ringtone MidEviljaunt Auto Answer No Call Forwarding Unconditional Figure 38 Call Forwarding on GXP2200 LCD e From Web GUI Login web GUI and go to page Account X gt Call Settings Call Forward option is displayed on the bottom of the page By default Call Forward feature is set to None General Settings V Network Settings Es SIP Settings wg Codec Settings Call Settings Account 1 Account 2 Account3 Account 4 Account 5 Account 6 iy DialPlan x Mo x xx x Refer To Use Target Contact O Yes Auto Answer No Kai Send Anonymous OYes Anonymous Call Rejection EO Yes Call Log Log All e Special Feature Standard Ka Feature Key Synchronization Disable Kai No Key Entry Timeout s 4 Ring Timeout s 60 Use as Dial Key Yes Account ring tone Default Ringtone Call Forward Call Forward Type Figure 39 Call Forwarding on GXP2200 Web GUI GXP2200 USER MANUAL Page 46 of 129 andstream Innovative IP Voice amp Video The Call Forward feature options are gt Unconditional Forward All the incoming calls will be forwarded to the number set up in All To field Call Forward Type Unc
74. is combined in the audio signal not very reliable with low bit rate codecs via RIP RFC2833 or via SIP INFO This parameter sets the payload type for DTMF using RFC2833 Default is 101 4 different vocoder types are supported on the phone including G 711 A law PCMA G 711 U law PCMU G 722 and G 729A B Users can configure vocoders in a preference list that is included with the same preference order in SDP message Arrange your preferred vocoder orders using the Up and Down button Enables the SRTP mode based on your selection from the drop down menu The default setting is Disable GXP2200 USER MANUAL Page 103 of 129 Silence Suppression Voice Frames Per TX Jitter Buffer Type Jitter Buffer Length ACCOUNT CALL SETTINGS Dial Plan Gs Innovative IP Voice amp Video LO Configures the number of voice frames transmitted per packet When configuring this it should be noted that the ptime value for the SDP will change with different configurations here This value is related to the codec used and the actual frames transmitted during the in payload call For end users it is recommended to use the default setting as incorrect settings may influence the audio quality Selects either Fixed or Adaptive based on network conditions The default setting is Adaptive Selects Low Medium or High based on network conditions The default setting is Medium A dial plan establishes the expected number and patte
75. is will automatically put the current call on hold Touch the bars indicating different lines on the right panel to toggle among multiple calls Talking ed OT ee 10 58 AM 2 lines busy en e ke Figure 29 GXP2200 Multiple Calls Screen GXP2200 USER MANUAL Page 39 of 129 ndstream Innovative IP Volce amp Video CALL TRANSFER 1 Blind Transfer Fs e During the active call press TRANSFER button to bring up the transfer screen e Enter the digits and then press SEND soft key on the right e The call will be transferred and GXP2200 will hang up the call Transferring ti KP fi 1 6 24 PM Transfer to 523 a ao Figure 30 Call Transfer Blind Transfer A Note e f wrong digits are entered tap on CE to delete the digit one by one e f users would like to cancel the transfer press button to go back to the previous talking screen 2 Attended Transfer e During the active call tap on F Add call in the right panel to make the second call This will place the current call on hold GXP2200 USER MANUAL Page 40 of 129 ndstream Innovative IP Volce amp Video e Dial the number for the second call and make sure the call is established GC en e N e Press TRANSFER button to bring up transfer screen with the line on hold d see Figure 31 e Tap on the line on hold e 1088 to transfer the call e The call will be transferred and GXP2200 will hang up the call Transferring LG VE di 6
76. l also be displayed here Under root directory users could sort the folders by Name Last Modified Size or Type Search option is also available by tapping on Search or pressing Search button on GXP2200 Under each sub folder users could access files create new folder search file folder sort the files folders copy and paste to manage the files gt gt Create New Folder Tap on New Folder input new folder s name and touch OK Copy files folders Tap on Options and the files folders will show check option NA on each icon Check on the files folders you would like to copy Then tap on Copy Paste files folders After copying the files folders Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to paste to Then tap on Paste Move files folders Tap on Options and the files folders will show check option ds on each icon Check on the files folders you would like to move Then tap on Move Paste option will show Without pressing Back button tap on the folder to select the destination directory you would like to move to Then tap on Paste The files folders will be moved Send files folders via Bluetooth Tap on Options and the files folders will show check option ds on each icon Check on the files folders you would like to send Then tap on Send Delete files folders Tap on Options and the files folders will show check option ds on each icon C
77. l support member or submit a trouble ticket online to receive in depth support Thank you again for purchasing Grandstream Enterprise Application phone it will be sure to bring convenience and color to both your business and personal life GXP2200 USER MANUAL Page 128 of 129
78. l the logs in Block History tap on the Delete all button Block History GB d 10 39 AM 642 642 GXP2200 10 38 AM 641 641 GXP2200 10 37 AM Delete All Figure 49 GXP2200 Blacklist Block History e Ka Blacklist DE Ki To display blacklist information tap on the icon to enter the Blacklist screen Each entry contains the caller name and caller number of the blocked contact The number of blocked calls for the contact is displayed on the right hand side too GXP2200 USER MANUAL Page 55 of 129 ndstream Innovative IP Volce amp Video Blacklist CEB VO 10 41 AM 641 641 Blocked Calls 1 642 642 Blocked Calls 1 Add Delete Figure 50 GXP2200 Blacklist To add number in Blacklist Tap the Add button Once Add is touched there are three ways to add number to GXP2200 Blacklist Manually add Add from contacts and Add from call log Blacklist m VO 10 50 AM Add number to blacklist Manually add Add from contacts Add from call history Figure 51 Add Number to Blacklist Figure 52 shows Manually add number to blacklist Once Manually add option is touched a window will be prompted for users to enter the phone number in the first field and name other note information in the second field optional Tap on Save to finish the adding operation GXP2200 USER MANUAL Page 56 of 129 ndstream Innovative IP Volce amp Video Blacklist CI me 12 03 AM Add number to black
79. lP service provider ITSP SIP User ID User account information provided by your VolP service provider ITSP It s usually in the form of digits similar to phone number or actually a phone number SIP Authentication ID SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from the SIP User ID SIP Authentication Password The account password required for the phone to authenticate with the ITSP SIP server before the account can be registered After it is saved this will appear as hidden for security purpose Voice Mail UserID This parameter allows you to access voice messages by pressing the MESSAGE button on the phone This ID is usually the VM portal access number For example in Asterisk server 8500 could be used Name The SIP server subscriber s name optional that will be used for Caller ID display GXP2200 USER MANUAL Page 100 of 129 Gs Innovative IF Voice amp Video Tel URI If the phone has an assigned PSTN telephone number this field should be set to User Phone Then a User Phone parameter will be attached to the Request Line and TO header in the SIP request to indicate the E 164 number If set to Enable Tel will be used instead of SIP in the SIP request The default setting is Disable ACCOUNT NETWORK SETTINGS Outbound Proxy IP address or Domain name of the Primary Outbound Proxy Media Gateway or Session Border Controller It s used by the phone for
80. list Cancel Figure 52 Manually Add Number to Blacklist Figure 53 shows Add from contacts to blacklist Once Add from contacts option is touched the contacts information will show Check uncheck on the contacts entry to make selections Then tap on Select to add tem into the blacklist You can also CheckAll entries UncheckAll entries and Invert All the selection by tapping on the corresponding buttons on the bottom Contacts Q 10 57 AM Nick salt 641 642 CheckAll UncheckAll InvertAll Select Figure 53 Add Number From Contacts Figure 54 shows Add from Call log to blacklist Once Add from Call log option is touched the Call log information will show Check uncheck on the call log entry to make selections Then tap on Select to add it them into the blacklist You can also CheckAll entries UncheckAll entries and InvertAll the selection by tapping on the corresponding buttons on the bottom GXP2200 USER MANUAL Page 57 of 129 ndstream Innovative IP Voice amp Video Call History mo t t 10 58 AM Bob White 641 643 eg 643 642 wg 642 wem Louis Huynh mp CheckAll UncheckAll InvertAll Select Figure 54 Add Number From Call Log To delete blacklist entry tap on Delete button in Figure 50 The following screen with all the blacklist entries will show Select the number you would like to remove from by tapping on the checkbox on the right hand side Then touch the Delete butto
81. lt 1617 gt 2 9 xxxxxx allows dialing to local area code 617 numbers by dialing 7 numbers and 1617 area code will be added automatically e 1 2 9 xx 2 9 xxxxxx allows dialing to any US Canada Number with 11 digits length e 011 2 9 x allows international calls starting with 011 e 3469 11 allow dialing special and emergency numbers 311 411 611 and 911 Note In some cases where the user wishes to dial strings such as 123 to activate voice mail or other applications provided by their service provider the should be predefined inside the dial plan feature An example dial plan will be x which allows the user to dial followed by any length of numbers If set to Yes the Refer To header uses the transferred target s Contact header information for attended transfer The default setting is No If set to Yes the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep If set to Enable Intercom Paging it will answer the call based on the SIP info header sent from the server proxy The default setting is No If set to Yes the From header in outgoing INVITE messages will be set to anonymous essentially blocking the Caller ID to be displayed If set to Yes anonymous calls will be rejected The default setting is No Configures Call Log setting on the phone You can log all calls only log incoming outgoing calls or disable call log The default setti
82. memory Cache lists how much information is stored Tap on Clear cache to clear the cache gt Launch by default If the app is configured to launch certain file type by default tap on Clear defaults could reset this gt Permissions lists information of the data that the app has access to For example the application might access the location information storage phone calls and etc 3 Stop a misbehaving app The running applications could be monitored and stopped if necessary Open the Manage applications screen the touch the Running tab It will show the apps processes and services that are currently running or cached The bottom bar will show the total RAM in use and the free amount Tap on the misbehaving app process or service in the list to open it As Figure 47 shows touch the Stop button to stop it Or touch the Report button if available to send the developer information for the misbehaving app Running application U EG 6 50 PM N RSS News 4 4MB D 1 process and 2 services 1 08 26 UpdateService 1 08 27 ek Started by application This service was started by its application Stopping it may cause the application to fail stop Report Figure 47 Running Application Screen A Note Stopping an app operating system processes or services might disable one or more dependent functions on GXP2200 Users may need restart the GXP2200 to restore full functionality GXP2200 USER MANUAL Page 53 of 129 G
83. mp Video e When viewing Calendar by Month or by Day slide left right to view different month or date e When viewing the Calendar tap on the date view by Month or time view by Day could bring up option to create event Tap on New event and event details window will show see Figure 61 Event details 1 4 39 PM From Fri Jun 1 2012 6 00pm To Fri Jun 1 2012 7 00pm ee Figure 61 GXP2200 Calendar Screen Edit Event CALCULATOR Calculator app could be used to solve simple arithmetic problems as well as more complex equations Tap on the MENU button then users could switch the operation between Basic panel and Advanced panel Or users could simply slide to the left and right to switch between Basic panel and Advanced panel 4x 1 1 1 75 CLEAR 9 x 6 Figure 62 GXP2200 Calculator Basic Panel GXP2200 USER MANUAL Page 62 of 129 andstream Innovative IP Voice amp Video Calculator Figure 63 GXP2200 Calculator Advanced Panel CALL HISTORY Call History App provides users access to phone s call records with different categories on the left panel All calls e Incoming calls indicated by Ve per call a e Outgoing calls indicated by per call a E Missed calls indicated by K per call GXP2200 USER MANUAL Page 63 of 129 ndstream Innovative IP Volce amp Video CallHistory SES 1 fy we 6 37 PM Jimmy Darton 06 37 PM 62 Account4 j ad
84. n HEX format The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the back of the device The configured address type DHCP Static IP or PPPoE IP address of the phone Subnet mask of the phone Default gateway of the phone DNS Server 1 of the phone DNS Server 2 of the phone The type of NAT connection used by the phone GXP2200 USER MANUAL Page 99 of 129 Gs Innovative IP Voice amp Video STATUS SYSTEM INFO Product Model Product model of the phone Hardware Revision Hardware version number Part Number Product part number System Version Firmware version This is the main software release version Recovery Version Recovery image version Boot Version Booting code version Kernel Version Kernel version Android Version Android OS version System Up Time System up time since the last reboot ACCOUNT PAGE DEFINITIONS The GXP2200 has six lines that can be configured to accommodate independent SIP accounts Every SIP account has an individual configuration page ACCOUNT GENERAL SETTINGS Account Active This field indicates whether the account Is active The default value for the primary account Account 1 is Yes and the default value for the other five accounts is No Account Name The name associated with each account to be displayed on the LCD SIP Server The URL or IP address and port of the SIP server This is provided by your Vo
85. n on the bottom You can also CheckAll entries UncheckAll entries and InvertAll the selection by tapping on the corresponding buttons on the bottom Blacklist m d C 10 58 AM 641 641 E 042 side 64 rm CheckAll UncheckAll InvertAll Delete i Figure 55 Delete Entry From Blacklist GXP2200 USER MANUAL Page 58 of 129 dstream Innovative IP Voice amp Video e Blacklist Settings gt DND Mode Turn on off DND mode Block Mode Turn on off Block Mode Once it s turned on the Block Options will be activated gt Block Options Tap on it and the options will show Users could select Block All Block Blacklist Only Block Anonymous or Block Anonymous And Blacklist Then tap on OK gt Block Notification Turn on off Block Notification gt Time Settings Set up the block schedule Select Block 24 Hours or Modify Time by specifying the Starting Time and Ending Time Vv Settings m VO 10 59 AM DND Mode Block Mode Block Options Block All Block Notification Time Settings 24 Hours k Figure 56 Delete Entry From Blacklist BROSWER GXP2200 browser could be used in a similar way as a PC based web browser i e open web pages bookmarks view history select the most visited pages search and etc In the Browser app press on the MENU button C then users could open new windows manage the windows refresh the page forward exit or select text from the web page GXP2200 USER
86. ng are not documented here FIRMWARE VERSION 1 0 1 9 e This is the initial version GXP2200 USER MANUAL Page 10 of 129 Gs Innovative IP Voice amp Video WELCOME Thank you for purchasing Grandstream GXP2200 Enterprise Application Phone GXP2200 represents the future of enterprise business telephones in modern Internet age Featuring Android 2 3 and its vast number of 3rd party applications a 480x272 capacitive touch screen TFT LCD dual Gigabit network ports integrated PoE and Bluetooth The GXP2200 delivers superior HD audio quality leading edge telephony features integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning Built with advanced security protection for privacy this enterprise application phone also features broad interoperability with most 3rd party SIP based devices IP PBX and major IMS platforms The GXP2200 is an innovative smart desk phone loaded with tremendous value for Web integrated business communications as well as unprecedented power for advanced custom business applications development and personalization This unique product is distinguished in a special class of its own This user manual is designed to help you understand how to configure and manage the GXP2200 Enterprise Application Phone Besides demonstrating how to install this unit with ease this manual will explain how to fully utilize the phone s voice calling features as well as explo
87. ng is logging all calls Different soft switch vendors have special requirements Therefore users may need select special features to meet these requirements Users can choose from Standard CBCOM RNK China Mobile ZTE IMS Mobotix ZTE NGN or Huawei IMS depending on the server type The default GXP2200 USER MANUAL Page 105 of 129 Feature Key Synchronization No Key Entry Timeout s Ring Timeout s Use as Dial Key Account Ring Tone Call Forward Type All To Time Period In Time Forward To Out Time Forward To Busy To No Answer To No Answer Timeout s Gs Innovative IP Voice amp Video setting is Standard This feature is used for Broadsoft call feature synchronization When it s set to Broadsoft DND and Call Forward features can be synchronized with Broadsoft server Defines the timeout in seconds for no key entry If no key is pressed after the timeout the digits will be sent out The default value is 4 seconds Defines the timeout in seconds for the rings on no answer The default setting is 60 seconds Allows users to configure the key as the Send key If set to Yes the key will immediately dial out the input digits In thise case this key is essentially equivalent to the Send key If set to No the key is included as part of the dialing string Allows users to configure the ringtone for the account Users can choose from different ringtones from the dropdown menu
88. ning please refer to http www grandstream com general gs provisioning guide public pdf GXP2200 USER MANUAL Page 124 of 129 andstream Innovative IP Voice amp Video FACTORY FUNCTIONS AND FACTORE RESET FACTORY FUNCTIONS To check the functions of GXP2200 LED LCD Keyboard and Audio open the GXP2200 onscreen MENU gt Factory Functions to perform the diagnosis when troubleshooting the device Tap on the option and follow the instructions on each to perform e LCD Diagnosis e Turn Off LCD e Keypad Diagnosis e Touch Screen Diagnosis e LED Diagnosis e Audio Loopback RESTORE TO FACTORY DEFAULT VIA LCD MENU A Warning Restoring the Factory Default Settings will delete all configuration information on the phone Please backup or print all the settings before you restore to the factory default settings Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VolP service provider There are two methods to restore the GXP2200 to the factory default settings 1 On GXP2200 idle screen press MENU button and tap on Settings Or go to onscreen MENU gt Settings 2 Tap on Advanced Settings gt Factory Reset the following figure will show GXP2200 USER MANUAL Page 125 of 129 stream Innovative IP Volce amp Video Factory Reset 1 3 33 PM The phone will restart to reset to factory settings Factory Reset Figure 117 GXP2200 LCD Factory Reset 3 Tap on Factory Rese
89. nnnnnerrrnnnnnrnnnnnerrrnnnnnennnnnerrrnnnnneennnnennnnnnnnnennnnee 111 TICE TEE 111 V AUNTENANGE S ge EE 113 VINEN NEON 113 VANEN NER 113 GXP2200 USER MANUAL Page 3 of 129 andstream Innovative IP Voice amp Video MAINTENANCE LANGUAGE EEN 113 EE 114 MAINTENANCE DEVICE MANAGER 114 OO LCD SETTINGS Len 115 OPENINGSSE NE 115 ACCOUNT PREFERENCE nanne aansseennneannnrensereenerenneeenneneanseneensereeneeennencennencenneseeneend 115 NANO 116 UMN 116 BE a E E A E E eeen 117 SECURITY SETTINGS nnen eenneneeneeeaneeennneenseneensereanserennneanneecennencenseneenensennencanneneannn 117 FNS ON ONS 117 LANGUAGE amp KEYBOARD nnen earn eens eenseeenseeeeneeannneensencenereeneneenneneennneeneeneenn 118 EN 118 ABOUT n ON EE 118 ADVANCE 119 UPGRADING AND PROVISIONING eevnnnnnnnevnnnnnnnnnnnnnnnnnnnenennnnnnnnenennnnn 120 UPGRADE AND PROVISIOING CONFIGURATION nana nannsneonnneannerennsereenneeenneereanseneennennd 120 CONFIRM UPGRAGE TO START 121 UPLOAD FIRMWARE LOCAL 122 NO LOCAL PURI TE 123 CONFIGURATION FILE DOWNLOAD 124 FACTORY FUNCTIONS AND FACTORE RESET neee 125 FANT 125 RESTORE TO FACTORY DEFAULT VIA LCD MENU 125 RESTORE TO FACTORY DEFAULT VIA THE WEB GU 126 EXPERIENCING THE GXP2200 APPLICATION PHONE 128 GXP2200 USER MANUAL Page 4 of 129 Table 1 GXP2200 TECHNICAL SPECIFICATIONS Table 2 GXP2200 EQUIPMENT PACKAGING Table 3 GXP2200 CONNECTORS Table 4 GXP2200 EXTENSION BOARD PACKAGING Table 5 GXP2200 ONSCREEN ICONS T
90. oading process For example in the following figure YouTube app and FlashPlayer have been downloaded and installed already while AngryBirds app is still in downloading process Progress bar will show in downloading process and you could cancel the downloading by tapping on the Cancel icon History Em 11 56 AM E FruitNinja 48 Ee Oownloading Cancel AngryBirds 12 09 12 10 00 21 Version 1 6 3 Storage 18 60 M Installed Skype 12 09 12 10 00 02 Version 2 6 0 95 Storage 11 55 M Installed YouTube 12 09 12 09 59 20 Version 2 5 16 Storage 3 42 M Installed Market History Installed Exit Figure 83 GXP2200 GS Market History GXP2200 USER MANUAL Page 76 of 129 andstream e Uninstall an app Tap on the Installed option in GS Market a list of installed apps will show Touch Uninstall icon on the right hand side of the installed app then confirm to uninstall Installed 1 12 03 PM Is Installed 5 Apps 0 can be updated FruitNinja Im mM Verslon 1 5 4 Storage 10 27 M Uninstall AngryBirds mi Verslon 1 6 3 Storage 18 60 M Uninstall Skype D Version 2 6 0 95 Storage 11 55 M Uninstall vou YouTube Market History Installed Exit Figure 84 GXP2200 GS Market Installed Package installer eg mm 1 21 AM red T FF Adobe Flash Player 11 1 Uninstall application This application will be uninstalled OK Cancel Figure 85 GXP2200 GS Market Confirm Uninstall IP LOCATION The IP Lo
91. on off LCD display Scroll left right to adjust LCD Speaker on off on incoming call Media Channel Le Headset 8 Speaker Select Media OUDE playing audio or video Figure 17 GXP2200 Status Bar System Settings GXP2200 USER MANUAL Page 30 of 129 fream Innovative IP Volce amp Video MAKING PHONE CALLS REGISTERING SIP ACCOUNTS The GXP2200 supports up to 6 independent SIP accounts Each account may have separate SIP servers usernames and NAT configurations For example the user has configured 4 SIP accounts on GXP2200 Account 1 Account 2 Account 3 and Account 4 The registration status for each account is displayed on the main screen The icon next to the Q Si account name will indicate the registration status pe Green registered amp Grey unregistered The following figure shows Account 1 and Account 2 are registered while Account 3 and Account 4 are configured but not registered LX 11 20 AM IP 192 166 40 154 Account Account 670 671 ACCOUNTS gt ACCOUN 672 674 Figure 18 GXP2200 Account Registration Status To register the account users could directly configure from onscreen MENU icon gt Settings gt Advanced Settings gt Account Or users could log in the GXP2200 web GUI gt Account X to fill in the necessary registration information i e Account active Account name SIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate Password and etc
92. onditional All To 23455432 Figure 40 Call Forward Unconditional gt Time Based Forward All the incoming calls will be forwarded to the number as schedule in the time period During the setup time the call will be forwarded to the number in In Time Forward To field Other period the call will be forwarded to the number in Out Time Forward To field Call Forward Type Time Based Time Period 3 00 In Time Forward To 1234567 Out Time Forward To 1122331 Figure 41 Call Forward Time Based gt Call Forward on Busy Call Forward No Answer The incoming call will be forwarded when the GXP2200 is busy or no answer after certain interval Delayed Call Forward Wait Time s Call Forward Type Others Busy To 1123456 No Answer To 3333452 No Answer Timeout S 20 Figure 42 Call Forward Busy No Answer GXP2200 USER MANUAL Page 47 of 129 stream Innovative IP Volce amp Video GXP2200 APPLICATIONS CUSTOMIZING IDLE SCREENS On the GXP2200 idle screens users could add app icons shortcuts widgets and other items when there is free space on the desktop ADDING AN ITEM TO IDLE SCREEN 1 Select and open up the screen where you would like to add the item 2 Touch and hold the empty area on the screen or press Menu button gt Add A list of options for Add to Home screen will show up L er 3 55 PM i Add to Home screen Ped Shortcuts Figure 43 Add Item to Home Screen
93. or its RTCP channel 1 will use port value 4 for RTP and port value 5 for its RTCP For video channel 0 will use port value 2 for RTP and port value 3 for its RTCP channel 1 will use port value 6 for RTP and port value 7 for RTCP The default value is 5004 GXP2200 USER MANUAL Page 107 of 129 Use Random Port Disable in call DTMF display Keep alive Interval s STUN Server Use NAT IP SIP TLS Certificate SIP TLS Private Key SIP TLS Private Key Password Gs When set to Yes this parameter will force random generation of both the local SIP and RTP ports This is usually necessary when multiple phones are behind the same full cone NAT The Default setting is Yes This parameter must be set to No for Direct IP Calling to work EL Specifies how often the phone sends a blank UDP packet to the SIP server in order to keep the ping hole on the NAT router to open The default setting is 20 seconds The IP address or Domain name of the STUN server STUN resolution results are displayed in the STATUS page of the Web GUI Only non symmetric NAT routers work with STUN The NAT IP address used in SIP SDP messages This field is blank at the default settings It should ONLY be used if it s required by your ITSP Defines the SSL certificate used for SIP over TLS Defines the SSL Private key used for SIP over TLS Defines the SSL Private key password used for SIP over TLS ADVANCED SETTING CALL FEATURES Disable Call Waitin
94. or the 802 1x mode CA Certificate Enter the CA Certificate for the 802 1x mode Client Certificate Enter the Client Certificate for the 802 1x mode MAINTENANCE TIME SETTINGS Automatic Enables automatic update for the time on the phone The default setting is Yes Use Assigned NTP Server Configures to use the user configured Network Time Protocol NTP Address Server or not The default setting is No Assign NTP Server Address Defines the URL or IP address of the NTP server The phone may obtain the date and time from the server DHCP Option 42 override NTP Defines whether DHCP Option 42 should override NTP server or not server When enabled DHCP Option 42 will override the NTP server if it s set up on the LAN The default setting is Yes DHCP Option 2 to override Allows device to get provisioned for Time Zone from DHCP Option 2 in Time Zone setting the local server automatically The default setting is No GXP2200 USER MANUAL Page 110 of 129 Time Zone Time Display Format Date Display Format Gs Controls the date time display according to the specified time zone 12 hour or 24 hour time display format Configures the date display format on the LCD The following formats are supported e Normal M DD YYYY 1 31 2012 e YYYY MM DD 2012 01 31 e MM DD YYYY 01 31 2012 e DD MM YYYY 31 01 2012 The default setting is DD MM YYYY MAINTENANCE WEB SSH ACCESS Disable SSH Access Method Port Admin Password
95. pgrading without a local TFTP server Grandstream offers a NAT friendly HTTP server This enables users to download the latest software upgrades for their phone via this server Please refer to the webpage http www grandstream com support firmware Alternatively users can download a free TFTP or HTTP server and conduct a local firmware upgrade A free windows version TFTP server is available for download from http support solarwinds net updates New customerFree cfm http tftpd32 jounin net Instructions for local firmware upgrade via TFTP 1 Unzip the firmware files and put all of them in the root directory of the TFTP server 2 Connect the PC running the TFTP server and the GXP2200 device to the same LAN segment GXP2200 USER MANUAL Page 123 of 129 Gs 3 Launch the TFTP server and go to the File menu gt Configure gt Security to change the TFTP server s default setting from Receive Only to Transmit Only for the firmware upgrade 4 Start the TFTP server and configure the TFTP server in the phone s web configuration interface 5 Configure the Firmware Server Path to the IP address of the PC 6 Update the changes and reboot the GXP2200 End users can also choose to download a free HTTP server from http httpd apache org or use Microsoft IIS web server A Note When the GXP2200 boots up it will send a TFTP or HTTP request to download the configuration file C JXXXXXXXXXXXX and CfJXXXXXXXXXXXX XM XXXXXXXXX
96. r with this device under the device ID Make sure the Bluetooth device is active in pairing mode Then tap on the device ID on GXP2200 to pair them Confirm the passkey in the prompted message if any Or If passcode is required please refer to the device s documentation or other procedures to obtain the passcode CONNECTING TO A BLUETOOTH DEVICE After successfully paired the GXP2200 will show Paired but not connected under the Bluetooth device ID in the scan list Tap on it to connect For example after successfully connecting a Bluetooth headset the GXP2200 will show Connected to phone and media audio Once it s connected users could also press and hold on to the Bluetooth device ID then options Disconnect Disconnect amp unpair and Options will show Tap on Options users could select different profiles for the connected devices e g for Bluetooth headset users could check or uncheck connect to GXP2200 USER MANUAL Page 94 of 129 Gs Innovative IP Voice amp Video phone audio connect to media audio SENDING AND RECEIVING FILES VIA BLUETOOTH After pairing successful users could use GXP2200 to share pictures contact information and other data between Bluetooth devices When there is a file coming from other Bluetooth devices GXP2200 will display notification Bluetooth share Incoming file Tap on the status bar and select this message to confirm receiving the incoming file The incoming files received via Bluetoot
97. r Edit the video files similar to the operations for Music files as described above Folder On Local Files tab Select Folder to display the folders where all the media files are located The directory path and number of media files in each folder will show in the list so users could easily locate the files Folder 2 EO Eme 12 31 AM aS Te i MANCUSO keng FA ar je Files mnt usb Movie Trailers Movie Trailers 11 Files Figure 94 GXP2200 Media Player Folder Users could add the media files in a folder to PlayList here Tap on Edit button and following screen will show Click on the checkbox on the right hand side of the folder to select Then touch Add to List GXP2200 USER MANUAL Page 82 of 129 d a i TAA PA JOE Innovative IP Voice amp Video fate Ta E i a L P An option list will show for users to select a playlist to add the files to The member number indicates the number of selected folders in the list Folder 2 Po mr 12 24 AM mnt usb 9 Files mnt usb Movie Trailers Movie Trailers nd 11 Files members 1 Figure 95 GXP2200 Media Player Folder PlayList Tap on the PlayList tab on the left panel to bring up playlist screen MediaPlayer MCP e mr 12 30 AM Recent Playlist 2 pP p A f laccical ee Mo LP LE FA Examples 3 Figure 96 GXP2200 Media Player PlayList To create New Playlist tap on the New Playlist button Type the name of new playlis
98. r button Cu or press the headset button D to bring up the call screen Select the account by tapping on the account name in the right panel Enter the number Tap on E icon or to send Enter number TI 4 24 PM 2135468 4 Call CallHistory EN All lines idle Figure 20 GXP2200 Offhook Call Screen Redial When the phone is idle or offhook press SEND button to dial the last dialed out number For redialing the phone will use the account that was used to call the last number Therefore if the last number dialed uses the third SIP account the phone will also use the third SIP account when redialing Via Call History a Access the Call History by tapping on the onscreen Menu icon gt Call History icon v or in the call screen tap on the CallHistory button as Figure 20 shows The LCD will display all call history types All Outgoing Incoming and Missed calls Select the call history you would like to view by sliding up down and tapping on the corresponding number Press on the dial icon or Send button to dial out GXP2200 USER MANUAL Page 33 of 129 stream Innovative IP Volce amp Video CallHistory p 1 11 46 AM a 622 Account1 E 2012 05 31 11 45 AM 622 Duration 00 01 2012 05 31 11 45 AM 622 Duration 00 01 2012 05 31 11 37 AM Add contact Delete all Figure 21 GXP2200 Call History Screen One Entry Selected 5 Via Contacts Access the contacts information by tapping on th
99. re all the built in feature rich applications A Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty A Warning Please do not use a different power adaptor with the GXP2200 as it may cause damage to the products and void the manufacturer warranty This document is subject to change without notice The latest electronic version of this user manual is available for download here http www grandstream com support Reproduction or transmittal of the entire or any part in any form or by any means electronic or print for any purpose without the express written permission of Grandstream Networks Inc is not permitted GXP2200 USER MANUAL Page 11 of 129 ndstream Innovative IP Volce amp Video PRODUCT OVERVIEW FEATURE HIGHTLIGHTS 480x272 pixel capacitive touch screen TFT LCD HD wideband audio superb full duplex hands free speakerphone with advanced acoustic echo cancellation and excellent double talk performance 6 lines with up to 6 SIP accounts up to 5 way conference phonebook with up to 1000 contacts call history with up to 500 records Support Android 2 3 and the vast number of 3rd party Android applications including Skype Google Voice Microsoft Lync Client Youtube Facebook Twitter Pandora Angry Birds and etc advanced SDK toolkit for custom busines
100. rivacy In Search app tap on MENU button and touch Search Settings Under Phone tap on Clear shortcuts The suggestions that have been recently selected in Search app will be cleared GXP2200 USER MANUAL Page 91 of 129 andstream Innovative IP Voice amp Video CONNECTING TO NETWORK AND DEVICES The GXP2200 supports a variety of network connections Ethernet Wi Fi and device connections including EHS headset Plantronics USB SD card and Bluetooth device Users can connect the GXP2200 to transfer files from to the GXP2200 using a USB connection SD card or Bluetooth ETHERNET Ethernet connection is turned on as DHCP by default To configure Ethernet settings go to GXP2200 s Settings application gt Networks TURNING ETHERNET ON OR OFF 1 Goto GXP2200 s Settings 2 Touch Networks 3 Check or uncheck the option for Ethernet CONFIGURING DHCP OR STATIC IP Go to GXP2200 s Settings Touch Networks Touch Ethernet Settings Select Address Type If Static IP is used enter IP Address Subnet Mask Default Gateway DNS Server and Alternative DNS server for the GXP2200 to correctly connect to network amp e WIFI WIFI is supported on GXP2200 with WIFI adaptor plugged in Insert the USB WIFI adaptor to the USB port on the back of GXP2200 first and then go to GXP2200 s Settings application gt Networks TURNING WIFI ON OR OFF 1 Goto GXP2200 s Settings 2 Touch Networks GXP2200 USER MANUAL Page 92 of 129
101. rn of digits for a telephone number This parameter configures the allowed dial plan for the phone Dial Plan Rules 1 Accepted Digits 1 2 3 4 5 6 7 8 9 0 A a B b C c D d 2 Grammar x any digit from 0 9 a xx at least 2 digit numbers b xx only 2 digit numbers c exclude d 3 5 any digit of 3 4 or 5 e 147 any digit of 1 4 or 7 h lt 2 011 gt replace digit 2 with 011 when dialing 9 the OR operand e Example 1 369 11 1617xxxxxxx Allow 311 611 and 911 or any 10 digit numbers with leading digits 1617 e Example 2 11900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers e Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allows any number with leading digit 1 followed by a 3 digit number followed by any number between 2 and 9 followed by any 7 digit number OR Allows any length of numbers with leading digit 2 replacing the 2 with 011 when dialed GXP2200 USER MANUAL Page 104 of 129 Refer To Use Target Contact Auto Answer Send Anonymous Anonymous Call Rejection Call Log Special Feature Gs Innovative IP Voice amp Video Example of a simple dial plan used in a Home Office in the US 1900x lt 1617 gt 2 9 xxxxxx 1 2 9 xx 2 9 xxxxxx 011 2 9 x 3469 11 Explanation of example rule reading from left to right e 1900x prevents dialing any number started with 1900 e
102. s 4 Uninstall an app Apps can be uninstalled from GS Market or other sources where they are downloaded installed Or users could open the Manage applications screen select the Downloaded tab and tap on the Uninstall button Touch OK in the screen when asked to confirm if you would like to uninstall the app MANAGING DOWNLOADS The files such as PDF documents pictures downloaded from GXP2200 browser will be stored on GXP2200 s internal storage Users could use the Downloads app under the onscreen MENU gt Downloads to view open or delete the downloaded files e Tap on the file to open it e Check to select the file and tap on Delete to delete it e Press button and tap on Sort by size or Sort by time to sort the downloaded files Downloads E l O 3 25 PM Q Today gxp2124_usermanual_english pdf Complete 421KB gxp2124_quick_start_guide pdf www grandstream com In progress 6 96MB 3 25 PM Figure 48 GXP2200 Downloads App PLAYING WITH APPS In this section the apps that come with GXP2200 are described in details GXP2200 USER MANUAL Page 54 of 129 ndstream Innovative IP Voice amp Video BLACKLIST GXP2200 Blacklist app helps users to manage the blacklist and block settings There are three options on the left panel when you open the Blacklist app Block History Block History shows the detailed information for the blocked calls caller number callee number caller name and calling time To clear al
103. s application development and deployment control Dual switched auto sensing 10 100 1000Mbps network ports PoE Bluetooth USB SD EHS Electronic Hook Switch with Plantronics headsets capability to connect power up to 4 cascaded extension modules with LCD display GXP2200 EXT Automated provisioning using TR 069 or AES encrypted XML configuration file TLS SRTP HTTPS for advanced security and privacy protection LLDP LDAP IPv6 GRANDSTREAM Figure 1 GXP2200 Front View GXP2200 USER MANUAL Page 12 of 129 Gs Innovative IP Voice amp Video GXP2200 TECHNICAL SPECIFICATIONS Protocols and Standards Network Interfaces Graphic Display Bluetooth Auxiliary Ports Feature Keys Voice Codec Audio Codec Video Decoder Telephony Features Sample Applications Applications Deployment HD Audio Base Stand QoS Security Multi language Table 1 GXP2200 TECHNICAL SPECIFICATIONS SIP RFC3261 TCP IP UDP RTP RTCP HTTP HTTPS ARP ICMP DNS A record SRV NAPTR DHCP PPPoE TELNET TFTP NTP STUN SIMPLE LLDP LDAP TR 069 802 1x IPv6 TLS SRTP Dual switched 10 100 1000Mbps ports with integrated PoE 480x272 capacitive touch screen TFT LCD Yes integrated RJ9 headset jack allowing EHS with Plantronics headsets USB SD extension module port 10 function keys for MUTE HOLD PHONEBOOK MESSAGE HEADSET TRANSFER CONFERENCE VOLUME SPEAKER SEND REDIAL 4 Android navigations control keys for HOME
104. screen MENU e Type to Search gt Search on Web Type in the content you would like to search from the onscreen keyboard and then press Go A new web page will be opened listing the searching result GXP2200 USER MANUAL Page 89 of 129 ndstream Innovative IP Volce amp Video Search CI 1 42 PM grandsream Figure 107 GXP2200 Search Search on Web Search in GXP2200 Type in the content you would like to search If it s an app in GXP2200 suggestions will display tap on the suggestion to launch the app see Figure 108 If it s number Dial number using the entered digits will display tap on it the call will be made via the first registered account see Figure 109 Search 7 me 1 43 PM lt gallery vk Gallery Application Figure 108 GXP2200 Search Search on GXP2200 GXP2200 USER MANUAL Page 90 of 129 ndstream Innovative IP Volce amp Video Search WE 1 43 PM Dial number using 123 Figure 109 GXP2200 Search Dial Number Turn on off Web search suggestions In Search app tap on MENU button and touch Search Settings Under Web tap on Google search And then check or uncheck to enable disable Show web suggestions when typing in the content Set searchable items in GXP2200 In Search app tap on MENU button C and touch Search Settings Under Phone tap on Searchable items And then check or uncheck to select the searchable items on the phone Manage search p
105. t and Save it GXP2200 USER MANUAL Page 83 of 129 andstream Innovative IP Voice amp Video MediaPlayer Reo Pp O D 12 32 AM Playlist Name Cancel Figure 97 GXP2200 Media Player Create New Playlist To edit or play a playlist touch and hold onto one of the playlist Then options Play Clear All Delete Rename will show MediaPlayer Ro gt O D er 12 32 AM Options Play Clear All Delete Rename Figure 98 GXP2200 Media Player Playlist Options MESSAGE GXP2200 has built in Message app which could be used with SIP server s support If two parties 1 of GXP2200 USER MANUAL Page 84 of 129 andstream them is GXP2200 or both are GXP2200 are registered on the same SIP server text messages can be sent received between them Users can create edit draft delete and check the storage status of SMS The Message app supports up to 1000 messages SMS List QO 4 13PM Emily Green 645 Account1 1 How s the day PM 04 11 Create Draft Delete storage Status Figure 99 GXP2200 Message e View Dialog Tap on the contact you have pervious chatted with to view the message dialog SMS Room me 4 29 PM Emily Green 1 718 Account1 Sending failed Figure 100 View Dialog Touch and hold on to the message to bring up the operation options including Lock Unlock Forward Copy Delete and Resend GXP2200 USER MANUAL Page 85 of 129 ndstream Innovative IP Vol
106. t button for 3 seconds to check the version information and status St alle dl Figure 3 GXP2200 Back View with GXP2200 Extension Board The GXP2200 Extension board can be configured via the web GUI of GXP2200 connected Login the GXP2200 s web GUI and configure Multiple Purpose Keys for Extension board 1 2 3 4 following the tags GXP2200 USER MANUAL Page 17 of 129 Gs After successfully configured on the GXP2200 Extension board press Left or Right button users could browse all the MPK s status in different pages SAFETY COMPLIANCES The GXP2200 phone complies with FCC CE and various safety standards The GXP2200 power adapter is compliant with the UL standard Use the universal power adapter provided with the GXP2200 package only The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters WARRANTY If the GXP2200 phone was purchased from a reseller please contact the company where the phone was purchased for replacement repair or refund If the phone was purchased directly from Grandstream contact the Grandstream Sales and Service Representative for a RMA Return Materials Authorization number before the product is returned Grandstream reserves the right to remedy warranty policy without prior notification A Warning Use the power adapter provided with the phone Do not use a different power adapter as this may damage the phone This type of damage is not covered under warranty
107. t in Figure 117 a confirmation message will show See Figure 118 Tap on OK to confirm Factory Reset 1 3 34 PM The phone will restart to reset to factory settings Do you want to reset to factory settings Figure 118 GXP2200 LCD Confirm Factory Reset RESTORE TO FACTORY DEFAULT VIA THE WEB GUI 1 Login GXP2200 Web GUI and go to Maintenance gt Upgrade page 2 Atthe bottom of the page click on the Reset button for Factory reset A dialog box will pop up GXP2200 USER MANUAL Page 126 of 129 Innovative IP Volce amp Video 3 Click OK to restore the phone to factory settings GXP2200 Reboot Enterprise Phone Administration Interface Engish v Status Account Advanced Settings Maintenance Figure 119 GXP2200 Web GUI Confirm Factory Reset GXP2200 USER MANUAL Page 127 of 129 Gs Innovative IP Voice amp Video EXPERIENCING THE GXP2200 APPLICATION PHONE Please visit our website http www grandstream com to receive the most up to date updates on firmware releases additional features FAQs documentation and news on new products We encourage you to browse our product related documentation FAQs and User and Developer Forum for answers to your general questions If you have purchased our products through a Grandstream Certified Partner or Reseller please contact them directly for immediate support Our technical support staff is trained and ready to answer all of your questions Contact a technica
108. t number before calling View contact and Add to BlackList CallHistory eS er 1 31AM Ope rations View detailed call histiory Edit number before calling View contact Add to BlackList Figure 66 GXP2200 Call History Entry Operations CLOCK e Use Clock to display the date and time on your screen GXP2200 USER MANUAL Page 65 of 129 e J ndstream Innovative IP Volce amp Video Figure 67 GXP2200 Clock Screen e Turn on night mode by tapping on on the top right in Figure 67 Fm e Setup alarm by tapping on the icon Alarms CI 4 47 PM 8 30 AM a S S 1 ae TL e Mon Tue Wed Thu Fri 9 00 AM Sat Sun Add alarm Figure 68 GXP2200 Alarm Screen GXP2200 USER MANUAL Page 66 of 129 ndstream Innovative IP Voice amp Video CONTACTS GXP2200 supports up to 1000 entries in contacts Users can manage their contacts by adding deleting modifying downloading from the TFTP HTTP server as well as saving the contact to the PC Contacts 3 CY 2 59 PM Bob White an Emily Green WI James Bond KS EI Add Delete Search Options Figure 69 GXP2200 Contacts Screen rX e Add contact Tap on Add to bring up screen to edit New contact Enter contact information eg First name Last name Phone number Email address and etc When there are more than one Phone number added for the contact the first one will be used and displayed by default New conta
109. the top of the screen Touch the bar and slowly drag it down to display the full status list LX 4 44 PM IP 192 168 40 146 GXP2200 Andriod 605 Figure 14 GXP2200 Status Bar Once the status bar is opened users could view the notifications process as well as system settings e Notification Users could tap on the notification message to open it and view the details To remove all the notifications tap on Clear button 31 05 2012 8 107 11 06 AM Process System Settings Notifications Voice Mail You have new Voice Mail 01 01 1970 Figure 15 GXP2200 Status Bar Notification e Process Tap on Process tab then users could view all the running processes on the GXP2200 Press on the process to open it or tap on amp to close the process GXP2200 USER MANUAL Page 29 of 129 dstream Innovative IP Volce amp Video 19 06 2012 CELAL LSSR 8 2 21 PM wm a ee a Notification System Settings Gallery 3 1MB File Manager 5 6MB O Weather Forecast 3 4MB 42 Calendar 6 7MB SS mr Figure 16 GXP2200 Status Bar Process e System Settings Users could access some of the frequently used features from system settings For each option please see the description below Turn on off DND When DND is on all the calls to the registered accounts will be blocked Turn on off BlueTooth nn D 19 06 2012 SES GL Cream 12 51 PM Notification Process System Setting Volce Screen Off Turn
110. to listen to music and other audio files When Music app is launched it will scan and detect the files in internal storage and USB SD storage The files could be displayed by Artist Albums or per song Tap on Playlists users could check the recently added files To play the file touch the file in the list Tap on Now playing users could perform the following operations p GC me E 3 54 PM Bob Ac Bob Acri Figure 105 GXP2200 Music Now Playing e Pause Tap on Il to pause When paused tap on to resume playing e Play previous Tap on 4 l e Play next Tap on Pl e Goto playlist Tap on Shuffle Tap on 29 r e Repeat the current music Tap on e More options Press the MENU button C options such as Add to playlist Use as ringtone Delete will show GXP2200 USER MANUAL Page 88 of 129 andstream Innovative IP Voice amp Video Play music in background When the music is playing tap on HOME button to go back to main screen The music will still be played in the MUSIC app running in background oc fp me 3 53 PM NJ Bob Acri L Bob Acri per re INE A fh a en Library Party shuffle Add to playlist Use as ringtone Figure 106 GXP2200 Music Now Playing MENU Options SEARCH GXP2200 Search app could be used to search information in web or in GXP2200 Launch Search app Return to HOME Ca first and press the search button Ca Or directly open the Search app from on
111. ty from conference To remove a party from the conference tap on the on the right top corner for the corresponding party Then it will be disconnected 3 End conference End To end the conference tap on ER to disconnect all the parties from the conference GXP2200 will hang up the call If the remote party hangs up the call itself it will be disconnected from the conference but other parties on GXP2200 will stay in the existed conference 4 Hold Resume conference Cu During the conference users could press the HOLD button to hold or resume the conference at any time A Note For 4 way conference and 5 way conference PCMA and PCMU are the supported codec in current firmware version GXP2200 USER MANUAL Page 43 of 129 stream Innovative IP Volce amp Video VOICEMAIL MESSAGE WAITING INDICATION When there is new voicemail the Message Waiting Indication MWI LED icon will blink in red on the upper jan right corner of the GXP2200 Also in the status bar Voice Mail icon will shows up as a notification To 7 retrieve the voicemail press the Message button and tap on the account to dial into the voicemail box Then follow the Interactive Voice Response IVR for the message retrieval process For each account the Voicemail User ID can be set up under web GUI gt Account X gt General Settings Voice Mail UserID When dialing out this Voicemail User ID will be used to access the voicemail mess
112. unning Skype 14 00MB You YouTube 6 02MB Internal storage 3 0GB free Figure 46 Manage Application Screen The Manage applications screen has four tabs with lists of apps and their components in each At the bottom of each tab is the memory usage information for the selected tab The four tabs are gt gt gt gt Downloaded to view the apps you ve downloaded from GS Market or other sources All to view all the apps installed on the GXP2200 Storage Space to view the apps stored on SD card Running to view the running or cached apps 2 View apps details In the Manage applications screen touch an app process or service to open it The Application Info screen for each app lists its name version size and etc Depending on the app it may also include options for managing the app s data forcing the app to stop and uninstalling the app Usually the options are gt gt Use the Force stop button to stop an app that is misbehaving Use the Uninstall button to remove the app along with all its data and settings if the app is installed via GS Market Storage provides storage information that an app uses on the GXP2200 Delete an app s settings and other data by touching the Clear data For example clear data for app Account and Sync Settings GXP2200 USER MANUAL Page 52 of 129 andstream Innovative IP Voice amp Video gt If the app stores data in a temporary space of the GXP2200 s

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