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IQBoard ET & PS User Manual
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1. the latest driver and user manual 1 IQBoard Software include user manual About Model A050 A060 A080 A100 A120 refer to IQBoard ET in relevant sizes with hotkeys and pen tray S060 S080 S100 S112 refer to IQBoard PS in relevant sizes with hotkeys and pen tray B means wireless connection N means hotkeys and pen tray is not included W means board surface supports normal pen writing For example AOSOBNW means 80 inches IQBoard PS adopting wireless connection without hotkeys and pen tray and supporting normal pen writing System Requirement Windows XP 2003 Vista operation system Pentium166 CPU Pentiumll or higher recommended 64 MB RAM 128 MB recommended 1G free hard disk space for full installation 1 free USB port 1 projector short focus or ultra short focus projector recommended Chapter 3 Installing Hardware 3 1 Wall hanging 3 1 1 Parts list Binding Bolt 3 1 2 Installation Steps Step 1 Determine the installation height of the two wall hanging parts as Figure 1 190cm above floor Step 2 Determine the position of the whiteboard and drill two holes 103cm apart in this height Step 3 Remove the screws of the binding bolts and insert the binding bolts into these holes Step 4 Screw the wall hanging parts on the Binding Bolts Step 5 Align the hanging bar on the back of whiteboard with the Wall Hanging Parts and hang the whiteboard on the wall Step 6 Below the pen tray you
2. leave the surface Write If you use IQBoard Software switch into Board mode and you can use the writing tools to directly write on the surface The writing strength should be the same as using the normal whiteboard pen Orient If the pressing position does not match the cursor please re orient If the deviation still exists please check the installation of the whiteboard Mouse Right Key Press O key on the penholder or click Mouse Right Key button on IQBoard Software toolbar to achieve the right key function once If you select Mouse Right Key on the menu of IQBoard Software toolbar or taskbar icon the right key status will remain Switch back to the Mouse Left Key If the Mouse Right Key function can only be achieved once then after you perform the function the system will automatically switch back to left key status If the Mouse Right Key function is permanent you can select Mouse Left Key on the menu of IQBoard Software toolbar or taskbar icon to switch back Note 1 Please use the 1024 768 resolution Close all energy saving modes to avoid performance delay caused by dormancy 2 To lengthen life span of the battery please take it out if you will not use the electronic pen for a long time 7 2 Hotkeys Left Key Black Pen Red Pen Blue Pen Green Pen 0000 N Eraser i J i i Statt Orient Right Key Software Magnifier Spotlight Reveal
3. ll find two metal brackets In the center of each bracket there is a hole According to the position of theses holes drill two holes in the wall Step 7 Insert the anchor bolts into these holes and screw the mental brackets on the anchor bolts to secure the whiteboard 3 2 Mobile Stand installation Note The Mobile Stand is optional and may be not included in your package 3 2 1 Parts List Truckle A F me A a jom o U a Stainless Steel Cover nz e Height Adjusting Board White Polyethylene Shim e Bakelite Tighten Knob M6 inner hexagon screw M8 inner hexagon screw N 10 Spring Cushion 10 Galvanized Cushion 8 Spring Cushion 8 Large Galvanized Cushion 6 Large Galvanized Cushion White Glove Inner Hexagon Wrench Size 5 Inner Hexagon Wrench Size 6 Open end Wrench Size 13 3 2 2 Installation steps Step 1 Fix two truckles on the bottom of each horse i Step 2 Install column onto each horse Step 3 Connect column and beam with eight M8 inner hexagon screws Step 4 Cover the screw with 8 plastic covers Step 5 Install the height adjusting board on the outboard of the column with the sawtooth on downside First clip the first sawtooth of height adjusting board to the adjusting screw so as to make the height adjusting board on the lowest position thus the following installation would be more convenient Step 6 Screw the tw
4. or next page of QBoard Software 1 Except the Start and Orient keys all hotkeys are functional only after IQBoard Software is Started 2 The functions of Orient Magnifier Spotlight and Reveal Screen can be opened or closed by press the relevant hotkeys on the pen tray Chapter 8 FAQ 1 The whiteboard indicator is not lighting or turns red The hotkey is not functioning 1 The USB cable is not well connected with whiteboard or computer please check and re connect 2 The USB port is damaged please try another one In case you are using desktop computer please use its rear USB port 3 If you use wireless connection please make sure you have inserted the round terminal of the 5V transformer into a round jack on the right side of pen tray inserted the power plug of the 5V transformer into a power socket and well connected the 2 4GHz Radio Frequency Wireless Receiver and computer with USB cable 4 QBoard ET amp PS Drivers haven t been correctly installed Please uninstall the driver restart computer and re install the driver After the installation is completed please reconnect the USB cable with computer 5 IQBoard Software hasn t been started please start IQBoard Software first 2 What kind of orientation precision should I select It depends on your requirement of orientation time and accuracy You have the following choices Standard orientation Click 9 times The pre
5. please connect the Projector into the VGA port of your PC video card a g Note If your product model is with N letter refer to About model for detailed explanation for product model the connecting port is on the right bottom of the backboard Flat USB port for connecting the computer Quadrate USB port for connecting whiteboard If your product model is with B letter refer to About model for detailed explanation for product model you also can use the 2 4GHz Radio Frequency Wireless Receiver for PC connection the connecting steps are as follows Step 1 After fixing the whiteboard insert the round terminal of the 5V transformer into a round jack on the right side of pen tray and insert the power plug of the 5V transformer into a power socket g Note If your product model is with N letter refer to About model for detailed explanation for product model the round jack is on the right bottom of the backboard Step 2 Plug the quadrate side of USB cable into the connecting port of 2 4GHz Radio Frequency Wireless Receiver and plug the flat side into the available USB port of computer as follows And please connect the Projector into the VGA port of your PC video card Flat USB port for connecting the Quadrate USB port for connecting the 2 4GHz Radio computer Frequency Wireless Receiver Open the projector after connection and adjust it to make its projection within the
6. IQBoard ET amp PS User Manual RETURNSTAR Copyright C 2003 2008 Returnstar Technology Co Ltd Web www recoverystar com www igboard net Tel 86 591 83385086 87274373 Fax 86 591 87274383 E mail master recoverystar com Important Statements This manual is for QBoard ET and IQBoard PS The Whiteboard or Interactive Whiteboard in this manual all refer to QBoard ET or IQBoard PS The Electronic Pen is used for IQBoard ET The Colorless Writing Pen Finger is used for IQBoard PS Use this product strictly according to detailed operation instruction in this manual so as to ensure proper use Before you install this product please read this manual carefully to save your time Opening the package means you have agreed to purchase this product Returnstar will not accept returns of opened packages The product specification may be subject to change without prior notice The sample pictures in this User Manual may differ from the real product Returnstar reserves all rights to charge the fee at anytime for product replacement revision and update The content in this manual will be regularly revised without prior notice and the printed manual will be updated when new version is released Returnstar will make no guarantee for this product both explicit and implicit including the salability and the adaptability to certain purpose and will deny all guarantees alike Copyright Returnstar IQBo
7. Screen Toolbar screen Capture Following is the introduction of these hotkeys Mouse Left Key Press key you can use electronic pen or writing pen finger to achieve click double click and drag function When using IQBoard Software press this key to switch between Windows and Board mode Pen There are four different color Pen keys on the hotkey bar There are black red blue green Press Pen key you can write on board in corresponding color Press Pen twice to modify its attribute color or thickness it also can be set through the IQBoard Software tool bar or Parameter Setup Eraser Press Q key you can erase the writing content on board In Windows mode press this key twice to popup the Shut Down Windows window Start Press key to start the IQBoard Software Orient Press key to popup the orientation interface Mouse Right Key Press key to achieve the Mouse Right Key function Considering the low using frequency of mouse right key this function will be achieved only once Software Toolbar Press key to popup or hide the IQBoard Software toolbar Magnifier Press key to use the magnifier Spotlight Press key to use the spotlight effect emphasizing certain contents Reveal Screen Press key to use reveal screen function Screen Capture Press key to capture the screen Then you can select to insert the captured screen into the current page
8. active area and centered Then use the trapezoid rectification function of the projector to make the projection quadrate This blue area is the active area of the whiteboard The distance between projection image and the whiteboard inner frame should be keot 2cm Note 1 In case you use 16 9 whiteboard please choose the projector supporting the 16 9 projection mode 2 The projection image must be within the active area of the whiteboard otherwise the whiteboard cannot work normally Chapter 5 Install and Uninstall Drivers 5 1 Install Drivers Run IQBoard ET amp PS Drivers exe in the installation CD and install the drivers according to the prompt The computer will automatically find a new hardware and install the drivers After the installation is completed if the indicator beside the USB connecting port turns green the whiteboard can be used normally If the indicator turns red it means the USB cable is not well connected please re connect the USB cable or restart computer If the indicator is not lighting it means the USB cable is not connected Indicator is not lighting Indicator turns red Indicator turns right USB cable is not connected USB cable is not whiteboard works connected or the drivers are normally not correctly installed Z Prompt If it is the first time you connect the computer to the whiteboard and the drivers are not installed the system prompt Found New H
9. ard are registered trademarks of Returnstar Technology Co Ltd Window is a registered trademark of Microsoft Environment Protection When discarding this electronic device please dont treat it as normal trash To minimize the pollution and protect the environment please recycle it Working Temperature and Humidity Storage Temperature 40 degrees to 60 degrees Humidity 0 to 95 Operation Temperature 0 degrees to 40 degrees Humidity 15 to 85 Chapter 1 Product Introduction IQBoard ET and IQBoard PS are the latest interactive presentation boards Connect IQBoard ET or PS with your computer and projector then simply touch the projection area with electronic pen or your finger you can transform the electronic pen or your finger to mouse and directly operate the computer on the projection area The difference between IQBoard ET and PS are IQBoard ET adopts electronic pen for operation and while IQBoard PS can be directly operated by your finger With IQBoard ET or PS marvelous interactive communicating effect can be achieved in various demonstrating and teaching situation such as product exhibition business conference video communication news broadcast securities evaluation military command entertainment medical consultation engineering design competition tactics analysis weather analysis etc IQBoard ET and PS are provided with powerful IQBoard Software which makes your operation on interactive whiteboard more c
10. ardware you can ignore or close the prompt and continue to install the driver accord to the above steps 5 2 Uninstall Drivers Select Start gt Programs gt IQBoard ET amp PS Drivers gt Uninstall to uninstall You also can open Control Panel select Add Remove Programs and in the list of currently installed Programs select IQBoard ET amp PS Drivers then press the Change Remove button to remove the drivers Chapter 6 Orientation At the first time you use the whiteboard you need to orient it so the moving track of the electronic pen or writing pen finger can match the cursor You can select 9 points and 20 points orientation Normally 9 points orientation is adopted After the whiteboard is oriented you don t need to re orient at the same environment Operation steps are as follows Step 1 Select Start gt Programs gt IQBoard ET amp PS Drivers gt Orient to enter the Orient Precision Selection window as follows If your product model is without N you also can press in the pen tray F Select orientation precision f Standard 9 points f Precise 20 points cant Step 2 Select Orientation Points and click Ok the orientation interface will appear According to the arrows instruction use electronic pen or writing pen finger to press the green center of the flickering red on the surface If the cursor is on the same point this point is succe
11. cision is relative high Precise orientation Click 20 times It is recommended for high definition system 3 When I touch the surface of IQBoard PS with pen or finger the cursor doesn t move and when I move the mouse the cursor return to one location The front sheet and back sheet of the surface is in constant contact where the cursor returns You can try the following solutions 1 Clear the dirt on the contact area 2 Rub around the contact area forcibly with fighter tip 3 Attach a piece of tape or a small suction cup on the contact area then gently pull the front layer away from the back layer If the problem still exists please contact our service center Background knowledge The surface of IQBoard PS is made of two separated layers In normal circumstance these two layers will be temporarily contacted when you touch the screen with pen or finger and will be separated again when you lift the pen or finger But if continuous force is exerted on one area the front layer and back layer may stuck together leave a constant sensing point 4 When operating and writing on the whiteboard the position of pen or finger doesn t match the position of cursor 1 The relevant location of projector and white has been changed Please re orient the whiteboard 2 The projection area has trapezoid distortion please adjust the projection area and re orient the whiteboard 3 When orienting the whiteboard the pen or finger is not pe
12. ere it may stumble others If you have to do so straighten them and use insulated adhesive tape or cable with contrast color to tie them up Please handle carefully and avoid over bending Exposing the USB cable outside for a long time may shorten its life span and cause other unnecessary damages so please keep it carefully If you use the whiteboard in the meeting room or class room please fix the cable according to the cable alley Note Since the USB cable and port are made in special specification please do not use other USB cable and port for replacement 9 3 Projection Face the whiteboard when operating and writing on the projected image stand aside when you turn back to face the students Please do not look at the projector directly to avoid its strong light damaging your eyesight Instruct students how to use the whiteboard tell them do not to face the projector directly 9 4 Transport Please handle with care and do not put any weight on the surface so as to avoid the surface distortion and damage Lay the whiteboard upright during the transportation or storage In long distant transportation it is suggested to repack the whiteboard with the original packing If the original packing is unavailable insert some protective padding between the components to protect them from intense vibration or crash Avoid vibration dampness electricity water and pressure in transportation 9 5 Part Replacement Please do not disassemble
13. her the interference source or IQBoard ET to keep their distance over 50cm 8 The pen tip worn out Common abrasion will not affect normal operation When the pen point is severely abraded you can purchase it from local dealer Other questions please consult our service center or local dealer Chapter 9 Cautions and Maintenance 9 1 Whiteboard 1 For the interactive whiteboard that do not support normal marker the product model is without W please try not to use normal marker to write on the surface Before cleaning please shut down the computer and switch the projector into standby mode to make the dirt more obvious In case of normal dirt spay some water or detergent on the surface then use the paper to wipe the dirt out If you leave some ink trail by mistakenly using the fountain pen please buy some special whiteboard detergent and spray it on the soft cloth to clean to surface For cleaning the mark left by the permanent marker first paint some ink of dry erase marker on the mark the ink of dry erase marker can dissolve the ink of permanent marker then use soft cloth to clean If the mark still exists spay some whiteboard detergent and clean it out Note Please do not use other organic solvent for cleaning Otherwise it may permanently damage the surface 2 For the interactive whiteboard that support normal marker you can use normal whiteboard eraser and wet cloth to clean SG Prompt Clean the f
14. o M6 inner hexagon screws into the screw holes on the backboard marked by the red circle Keep the screws 3MM projecting from the backboard Step 7 Move the electronic whiteboard in front of the bracket at first then align the screws on backboard with the clip holes on the top of height adjusting board thus the screws can clip to the top clip holes of the height adjusting board Finally tighten the SCrews Step 8 Fix the downside of whiteboard and bracket with two M6 inner hexagon screws The screw holes are marked by red circles Step 8 Finally finish the installation by adjusting the height of whiteboard with adjusting screws The recommended height from whiteboard to the floor is 75 80cm 3 2 3 Exploded View Stainless Steel Cover White Polyethylene Shim SH White Polyethylene Shim M8 Inner Hexagon da Screw IL Screw to Fix the Whiteboard Bakelite Tighten Knob Height Adjusting Bakelite Tighten Knob Board Screw to Fix the Whiteboard White Polyethylene Shim M8 Inner Hexagon Screw l Stainless Steel Cover White Polyethylene Shim M8 Inner Hexagon Screw 2 ANtz Chapter 4 Connecting with Computer and Projector After fixing the whiteboard find a connecting port on the right side of the pen tray Plug the quadrate side of USB cable into the connecting port and plug the flat side into the available USB port of computer as follows External power source is not required And
15. onvenient Its powerful functions include writing erasing text editing hand writing recognition on screen keyboard line graph and table editing graph recognition video and sound playing dimension and angle label digital teaching tools slide playing operation review dragging revolving hyperlink reveal screen spotlight screen capture screen record and replay hand writing saving in MS Office page and file editing printing and saving etc IQBoard Software also includes 500M IQBoard Resource Library covering more than 30 subjects such as math physics chemistry biology gymnasium etc User can customize the installation by selecting subjects Also provide common line shape character symbol decoration graph background template Flash courseware and other resources Support importing various picture files and DOC PPT XLS files The page and file created by IQBoard Software can be save as and freely converted to various picture files as well as DOC PPT XLS PDF HTML files etc We provide continuous upgrading service for IQBoard Software For more information and detailed operation about IQBoard Software please refer to IQBoard Software V4 3 User Manual in the installation CD Chapter 2 Specification Performance Effective resolution 9600x9600 300dpi Signal tracking rate 3m s Processing rate for writing or clicking 240 dot s Provide 9 or 20 points precise orientation Power consumption for electronic pen
16. requently used whiteboard once a week to keep the best definition 3 Please do not use sharp or pointed objects to scratch the surface and frame otherwise the scratched part may be damaged and wont work normally During the usage do not knock the surface fiercely to avoid the damage of whiteboard surface and electronic pen writing pen You can use sand wax to eliminate the scratch on the surface and use dry cloth to clean out 4 Since the mobile stand or the wall hanging parts is designed only to support the weight of the whiteboard please do not put the additional weight or pressure on the whiteboard or pen holder Please keep the whiteboard away from intense collision shaking pressing and do not install it by force otherwise it may cause cracking short circuit and surface distortion 5 Please do not use and install interactive whiteboard in dusty foggy wet and inclement environment Keep it away from sharp object heat source corrosive chemicals fire and water Please do not put the whiteboard in the outlet of hot air otherwise the material will deteriorate and its life span will be shortened 6 To avoid harm from improper operation please do not use chair or other tool to help short students use the whiteboard If students can not use whiteboard because of the limitation of their height please low down the whiteboard under the help of professional technician 9 2 USB Cable Do not put the USB cables on the floor wh
17. rpendicular to the surface please re orient with correct posture 4 When orienting the whiteboard the pen tip or finger tip missed the green center of the red orienting cross please re orient the whiteboard 5 When operating and writing on the whiteboard the system respond is slow or the stroke is Intermittent The computer is not under normal running or the memory is occupied too much Please close some applications or restart the computer The operating or writing force is uneven Sometimes the force is too light to be sensed 6 When I operate and write on the IQBoard ET with electronic pen the system doesn t respond 1 The electronic pen runs out of battery please replace the battery 2 The body of electronic pen is loose please tighten it 3 Please check whether the whiteboard indicator is green if not please refer to the solution of Question 1 7 When using IQBoard ET the cursor is out of gear or the whiteboard can t be oriented There is interference source nearby such as high voltage cable or large generator set which can generate strong magnetic field Background knowledge IQBoard ET adopts working principle of electromagnetic induction So if there is interference source that can generate strong magnetic field nearby the above symptom will occur In normal condition devices like cell phone display TV won t affect IQBoard ET In case the interfering magnetic field is too strong you can move eit
18. s1 5 W IQBoard ET provides sizes of 80 inches 60 inches 50 inches 4 3 100 inches 120 inches 16 9 and customized sizes IQBoard PS provides sizes of 80 inches 60 inches 4 3 100 inches 112 inches 16 9 and customized sizes Hot keys and pen tray 20 polydome keys 6 on each side 8 on pen tray Each key represents a frequently used function of IQBoard Software Provide several models for your choice Flexible fixing and relocating methods Fixing methods include wall hanging cabinets and mobile stand Provide optional height adjustable mobile stand the height can be adjust from 1 85M to 2 2M Durable surface solid body The surface adopts dedicated writing film made of DuPont anti abrasive coating It features with anti scratch high luminance high definition easy cleaning can be cleaned by whiteboard detergent or wet cloth and can completely eliminate bright spots The backboard adopts aviation aluminum beehive board which is resistant to distortion expansion and shrinkage Provide model supporting normal pen writing PC Connection Provide 10M USB cable for connecting IQBoard with PC External power is not required Provide optional USB signal amplifier for 25M USB cable Provide optional 2 4G radio frequency wireless module Effective range 10M Standard Configuration 1 interactive whiteboard 2 electronic pens include battery or 2 colorless writing pen 1 10M USB cable 1 wall hanging suit 1 driver CD include
19. ssfully oriented And the next point appears The whole orientation process is simply using your signal pen to click each orientation point in sequence ir Ee kee Step 3 The Orientation Interface will close automatically after finish the orientation Then you can use electronic pen or writing pen finger to operate on the whiteboard normally lt 4 Prompt 1 If you did not locate the accurate central point or clicked the wrong point or the next fixed point appeared without press please press ESC on the keyboard to exit this orientation and re orient Otherwise you can t operate the whiteboard accurately 2 Please make your electronic pen or writing pen finger upright when orienting 3 In case the relative position of the whiteboard and projector is changed or the driver or the monitor resolution is altered please re orient Chapter 7 Operation 7 1 Skills of pressing and writing Single click amp Double click Do not raise the electronic pen or writing pen finger too much about 1 2mm from the tip to the surface keep the angle between pen and surface more than 50 then press the surface at proper strength The operation of double click on board has the same definition as double click mouse in Windows please make sure you click at the same point Drag Use the electronic pen or writing pen finger to press an item and drag it to the appointed position during which the pen tip or finger tip should not
20. the whiteboard or modify its inner structure so as to prevent accident or trouble For maintenance or part replacement please resort to our authorized technician Make sure that you use our designated part or the one with same specification when replacing
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