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Contents
1. FEATURES LIST PHYSICAL CHARACTERISTICS Handset base station AC adapter 230 V Rechargeable Ni MH battery pack Display 2 lines of 16 characters and icons 9 ring tones Headset jack Display back light FEATURES LIST 16 PROBLEM Handset not registering QUICK HELP POSSIBLE CAUSE The base is not connected There are no battery in the handset SOLUTION Make sure that the power supply is properly connected to the base Power must be switched on Make sure that the rechargeable battery included is fitted in the handset correctly Place the handset in the base station correctly and wait approx 60 secs then try to register again No display The battery is dead Charge or replace the battery Nothing happens when you push any of the buttons Key lock may be activated See if key lock icon is lit If so press EFA and to switch key lock off No connection between handset and base station Are you out of range of the base station Handset is not registered Base station is not connected to power Move closer to the base station Register the handset Check that the mains power is connected correctly Handset on the base does not charge Is the handset placed in the base properly Is the battery pack inserted correctly Make sure that the handset is placed on the base or in the charger correctly Check that you have put the battery pack in the2. GETTING STARTED INSERTING RECHARGEABLE BATTERY PACK INTO HANDSET a Insert the battery pack as indicated b Slide the battery compartment cover shut 2 PLANNING THE LOCATION Place your Cordless DUALphone close enough to the telephone socket and main power sockets so that the cables will reach BASE STATION ASSEMBLY Click socket and base together Make sure the USB cable is placed as illustrated o CONNECTING POWER AND TELEPHONE CORD a Connect the telephone cord to the base b Connect the power supply cable to the power socket on the underside of the base GETTING STARTED oo c Now connect the power supply unit to the socket outlet CONNECTING TELEPHONE LINE TO WALL SOCKET Connect the telephone cord to the national telephone plug as illustrated and connect it to the telephone wall socket i NOTE If the telephone cable provided in the box is too short you can use a phone extension cord BELT CLIP Affix the belt clip as illustrated PLACING HANDSET IN BASE STATION TO CHARGE BATTERY PACK When placed in the base the battery pack will begin to charge immediately Successful contact will illuminate the base charge light NOTE For full charge please always allow 24 hours 9 GETTING STARTED CONNECTING TO PC Plug the USB cable into the USB port on your PC NOTE Should you wish to use a USB extension cable the overall length m
3. handset DEL Used to delete digits press and release or cancel operation press and hold LOG Press to see list of incoming calls TELEPHONE BOOK FED Used to open the telephone book to find numbers add edit and delete entries RED PHONE Press to end a call INT Press to make calls to additional handsets internal C23 pc KEY For making Internet calls Press to see your online contacts PHONE KEY Gand For making and answering calls Used to enter menu and to select and confirm KEY PAD Buttons used for entering 0 9 and letters A Z ED PAUSE Press and hold for pause press and release for QD FLASH Press and hold for flash press and release for 4 AT A GLANCE HANDSET AUDIO EARPIECE HEADSET CONNECTOR MICROPHONE 5 AT A GLANCE USB CABLE AT A GLANCE BASE STATION FRONT CHARGE LIGHT PAGE BUTTON UPSIDE DOWN PHONE PLUG UNPACKING If anything is missing please contact your place of purchase immediately BOX CONTENTS One Cordless DUALphone handset 2 One base station with fixed USB cord One power supply for the base station o Base station socket One telephone line cord One national telephone plug may vary from illustration below Q One battery pack rechargeable Battery compartment cover One belt clip 10 One software installation CD ROM QD This Quick Guide UNPACKING
4. Cordless DUALphone ENGLISH QUICK GUIDE DEAR CUSTOMER We would like to thank you for purchasing our Cordless DUALphone and or an additional Cordless DUALhandset We hope you will enjoy it Please read the following thoroughly and observe the operating instructions and information provided If you are still experiencing difficulties please call our helpline United Kingdom 0800 092 3745 Deutschland 0800 1802 108 France 0800 910 643 Danmark 80 20 90 03 Norge 80 06 10 01 Sverige 020 79 44 77 Suomi 0800 115 399 For customers in other countries we handle calls in these languages Call these numbers German 0045 72274116 English 0045 72274117 Frangais 0045 72274115 Opening hours Mon Fri 8 am to 8 pm CET Weekends and public holidays closed Please visit our website where you can find additional help www dualphone net Conformity of the telephone to EU directives is confirmed by the CE symbol Hereby we declare that the Cordless DUALphone and or Cordless DUALhandset are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC For US This equipment complies with Parts 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA This device complies with Part 15 of the FCC rules For further information on Parts 15 and 68 see FCC and other information on the Safety Information sheet for US Copyrigh
5. IC FUNCTIONS save entry Mute the microphone WHAT TO DO Press during conversation to turn off microphone Press to undo Change ringing pattern Press MTA twice press V twice and press KYB Scroll to choose Net External or Internal with Scroll to choose 1 5 tones Press OK to save Enter characters using the keys Press the button with the letter you want accordingly to position on key e g press twice for the letter B press G once for etc Change to upper case text Press and hold to change to upper case NOTE This Quick Guide covers the basic installation process as well as the most common features For more advanced funtionality descriptions see the User Manual which can be found in the Cordless DUALphone Suite and on the CD ROM 13 GUIDE TO BASIC FUNCTIONS GUIDE TO HANDSET DISPLAY ICONS o Time o Date o Ringer off icon displayed when user turns the ringer off Low battery icon displayed when battery voltage is low Key lock icon displayed when key pad is locked In service icon displayed when handset is in range of base Off hook icon displayed when handset is external Internet or intercom call NEW icon displayed when you have new unanswered calls Ringer off icon o Time o Date Low battery icon 0 Key lock icon o service icon NEW icon Off hook icon GUIDE
6. TO HANDSET DISPLAY ICONS 14 FEATURES LIST MAIN FEATURES Call free of charge worldwide via Skype 2 in 1 cordless telephone Internet telephone and standard telephone in one Plug amp Dial Easy to install easy to use ADDITIONAL FEATURES International and long distance calls at low rates with SkypeOut requires purchase of SkypeOut credit online Works with SkypeIn enables reception of calls from standard telephone numbers PSTN Unique audio quality the best on the market yet Extra telephone line free of charge simultaneous ordinary telephone and Internet calls Prepared for Skype conference calls Secure and encrypted communication Multiple handset capacity up to 4 units Caller ID CLIP requires service from your telephone operator Call Forwarding Call Waiting Future proof The software of the handset and base station can be updated via the USB interface TECHNICAL CHARACTERISTICS DECT Digital Enhanced Cordless Telecommunications Dialling via PSTN standard telephone landline subscription Dialling via Internet Skype to other Skype users Dialling via SkypeOut to standard telephone numbers Distinctive ringing between standard telephone and Internet calls via Skype Range Indoor 50 metres Outdoor 300 metres Talk time Standby time 6 5 hours 100 hours 16 KHz audio sampling Telephone book 160 entries Redial 30 entries Call log 30 entries Key lock FEATURES LIST 15
7. right way Handset does not ring b The handset ringer may be switched off The handset may be too far away from the base Cancel ringer off Return to the base P QUICK HELP PROBLEM You cannot dial external numbers POSSIBLE CAUSE Telephone line may be damaged Telephone line may be busy SOLUTION Contact your operator Make sure the telephone line is not occupied The incoming caller s number is not displayed The caller s number has been withheld You do not subscribe to a Caller ID service Caller has to allow their number to be sent Contact your telephone operator for details You cannot make an Internet call USB cable might be loose The software you use for net dialling might not be compatible with the USB phone Your Internet connection might have failed Make sure the USB cable is connected to your PC Make sure you install the correct software See Setting Up chapter in this Quick Guide Contact your Internet service provider for details You cannot make a call to another Other handset is not registered Register handset with base station handset Handset is out of range Move closer to the base to regain b service J a N NOTE The handset cannot be turned off 4 QUICK HELP
8. rive CD ROM drive Internet connection any broadband cable DSL etc Standard telephone landline subscription PSTN 11 SYSTEM REQUIREMENTS GUIDE TO BASIC FUNCTIONS HOW TO WHAT TO DO Answer a call When telephone rings you can press 899 or to answer call Make ordinary telephone call Enter telephone number first and press 289 or press first and then enter telephone number Make a Skype call Press 22 Use A amp to select contact Press to place call Make a SkypeOut call Enter telephone number and press 3 End a call and return to ready state Press 88 Redial In idle state press 44 or 77 to scroll list of previous calls Press RSS to place call To redial the telephone number using SkypeOut press 53 Skype contacts can be redialled with 53 Dial from telephone book Press MD Use A amp to find entry Press QA to place call Press to place SkypeOut call View log Press ff T Press to scroll list Dial incoming calls Press 6 Scroll entries and press 73 to place ordinary telephone call and for SkypeOut and Skype calls Adjust volume Press MTA 3 times Use A amp V to adjust volume 738 to save to cancel Locking the key pad Press 6 then QJ Repeat to unlock Add entry to Press and press A and MYB Now enter telephone book number and 78 Enter name and press ELD to GUIDE TO BAS
9. t All rights reserved All forms of copying or reproduction of the product or its associated user guide are strictly prohibited This product is manufactured for RTX Products A S N IN THIS GUIDE AFA GLANCE e e aan E 4 lMillandsctfcaturess 2222202 22222222 4 3 ARR SEO ae a N E E 6 O ede LII A EET 6 UPSide dO WN tetrum eI ET NOR UTI E E OTIO A 6 UNPACKING 7 GETTING STARTED 8 W Inserting rechargeable battery pack into 4 2 8 Mi Planningtheslocati nies 8 liBascstationassemblye 8 E Connecting power and telephone cord see 8 E Connecting telephone line to wall socket eese 9 lMiBcloclip s 222222222 22222 9 Placing handset in base station to charge battery pack 9 li GonnectngtoDG ee eR M MU E 10 cre Te Dr EU RTT ae UE 10 SYSTEM REQUIREMENTS 22 2 GUIDE TO BASIC 5 12 GUIDE TO HANDSET DISPLAY 14 15 QUICK HEEB 17 E 2 IN THIS GUIDE AT A GLANCE HANDSET FEATURES A w UP amp DOWN Used to navigate DISPLAY through handset functions Displays the status of your
10. ust not exceed 5 metres including the 2 metre cable already attached to the base SOFTWARE INSTALLATION Turn on your PC W Activate your Internet connection W Insert the Cordless DUALphone installation CD ROM gt gt If the installation program does not run automatically S gt click on the Start icon and select Run Enter D Setup exe if D is not the CD ROM drive enter the appropriate letter The installation wizard will now guide you through the process The Cordless DUALphone is now fully installed and ready for use IMPORTANT NOTE To ensure full software installation please leave the handset in the base for 15 minutes GETTING STARTED 10 SYSTEM REQUIREMENTS To get the most out of your Cordless DUALphone make sure your PC meets these minimum system requirements MINIMUM SYSTEM REQUIREMENTS PC running Windows XP 2000 or 2003 server 400 MHz processor 128 MB RAM 15 MB free disk space on your hard drive CD ROM drive Internet connection any broadband cable DSL etc Standard telephone landline subscription PSTN However in order to take advantage of all of the advanced features of Skype and SkypeOut and to experience the best sound quality possible it is highly recommended that you have the following configuration RECOMMENDED SYSTEM REQUIREMENTS PC running Windows XP 2000 or 2003 server 1 GHz processor 256 MB RAM 30 MB free space on your hard d
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