- Elipse Software
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1. 6 Click Open Feature and then click Add on Actions panel type e3web asp in the Name field and click OK Installation 22 VS Internet Information Services IS Manager Co je te E Fi gt WIN M4CF2JDLCM gt Sites Default Web Site gt elipse gt CERION File View Help Connections La nal Default Add a 83 WIN 144CFZJDLCM WIN 144 Document 4 m r lt t E Features View 23 Content View Configuration Default Web Site elipse web config q3 Add default document 7 After these procedures the client computer can access the web server using Internet Explorer 4 4 1 4 Windows 8 and Windows 8 1 On Windows 8 and Windows 8 1 follow these procedures 1 On Initial screen open the Apps Window System Control Panel Administrative Tools item 2 Open the Internet Information Services IIS Manager item 3 Right click the Default Web Site item and select the Add Virtual Directory option 23 Installation x EE S4 gt WIN TAZ01VIVGTI gt ty File View Help es WIN TA201V1 GES S WIN TAZOIVIVGTI QUIN TA VGT1 Home Restart Application Pools Start k Filter B Sites Stop i B Explore View Application Pools Edit Permissions View Sites R Add Application Change DE Version xi Add Virtual Directory o Get New Web Platform Edit Bindings Components O Help Manage Website Refresh X Remove a2. E3 Installation Guide Copyright O 1999 2015 Elipse Software Ltda All rights reserved Version 4 7 234 10 02 2015 Table of Contents 1 Wel ome TO E ii uecseesveuscusss cetavecvecevedsacavecstacestecdesets 1 2 Package CO mts em am ee 2 3 InsStalle FS EAEE A E EEE E EAE EST A E ET EET 3 3 1 E3 Server and E3 Studio w3 CATA A E TE A RO 4 AE AAA 5 4 1 Fullinst ll ei A A A E 5 4 2 Viewer Install in tia tt EE N R tmb 5 4 3 WebViewer aB ESTA oiran oe season as Era SESS asistos S sis iris 6 4 5 Viewing on Client Application ssssscsssscsscssscsccsssscsecssescsecsssecsesscsesaesscsesaeseears 37 5Version Update nine mama team ce i ter is 39 6 Help MA Support sec ea ne E e i E EaR 40 6 1 Troubleshooting Guide sesosescoccessssosecosososesososeocsesossosoesessosesesososssesosossscsesesosesesescsss 40 6 2 Frequently Asked QUESTIONS scsssssscssscsessrsscsesassccaeseesesarsessecarsesacsessesaeseesesaesees 41 6 3 Technical Support A men re en in osa s aai aoa ci medis i 43 CHAPTER Welcome to E3 E3 is a complete system for process supervisory and control developed for our customer s connectivity flexibility and reliability requirements E3 is the result of years of Elipse s research and hard work Its architecture is full y focused on network operation and distributed applications creating a true Client Server system that offers a wide range of features allowing fast application developme
3. ew L Content View Rename L Switch to Content View Add virtual directory 4 Inthe Alias field use a convenient and easy to type name because it is used to access the directory on a browser s address bar In Physical Path click El and select the directory where files were stored this example uses C linetpub wwwroot Click OK Installation 24 Site name Default Web Site Path Alias elipse Example images Physical path C inetpub wwwroot Pass through authentication OK Cancel Physical path of files 5 Click the virtual directory just created which is on Default Web Site and select the Default Document option inside the central frame 25 Installation gt WIN TA2OIVIVGT1 Sites gt DefaultWeb Site elipse gt CEA Open Feature File View Help el elipse Home es WIN TA201V1VGT1 WIN T B Epler Application Pools i Sites Q Default Web Site Basic Settings gt a elipse ss ci O Edit Permissions Browse Virtual Directory 81 Browse 80 http Edit Virtual Directory Advanced Settings Handler O Help Mappings id El Features View Jd Content View Default document 6 Click Open Feature and then click Add on Actions panel type e3web asp in the Name field and click OK Installation 26 Internet Information Services IIS Manager El amp F gt WIN TA20
4. Headers Custom Errors ASP NET Virtual Directory Documents Directory Security When connecting to this resource the content should come from A directory located on this computer C A share located on another computer A redirection to a URL Local Path je Inetpub wwwroot Browse J Script source access Y Log visits V Read IV Index this resource write I Directory browsing Application Settings Application name elipse Remove Starting point lt Default Web elipse Configuration Execute Permissions Scripts only Application Protection Medium Pooled Unload Cancel Apply Help Virtual Directory tab 11 To view this application type on browser s address bar the server s address or IP for example http server virtualdirectory 4 4 1 2 Windows Vista On Windows Vista SP2 IIS 7 follow these procedures 1 Open the Start Control Panel Administrative Tools menu 2 Open the Internet Information Services IIS Manager item 3 Right click the Default Web Site item and select the Add Virtual Directory option 15 Installation PA AA NG a t a Explore Edit Permissions Default Web Site Home Application Pools h Group by ig Edit Site IS a Bindings Explore Basic Settings Edit Permissions View Applications P Add Application View Virtual Directories E Add Virtual Directory Manage W
5. Start menu and select the Control Panel item Click Programs and Features Click Turn Windows features on or off Locate the Internet Information Services item on the list and click to expand all its sub items Installation 6 5 Turn Windows features on or off To turn a feature on select its check box To turn a feature off clear ts check box A filled box means that only part of the feature is turned on Mn di Games 7 dy Indexing Service Internet Explorer 9 dd Internet Information Services mg Internet Information Services Hostable Web Core dJ Media Features Microsoft NET Framework 3 5 1 Microsoft Message Queue MSMQ Server de de di Print and Document Services de di E El Remote Differential Compression RIP Installation of Internet Information Services Select at least the following options and click OK e Web Management Tools e S Management Console e IIS Management Scripts and Tools e IIS Management Service e World Wide Web Services e Application Development Features e ASP e SAPI Extensions e ISAPI Filters e Common Http Features e Static Content e Default Document Installation e HTTP Redirection e Security e Basic Authentication e Request Filtering 6 Software installation then starts Wait for the end of this process to perform the necessary settings 4 4 1 IIS Configuration with E3 Server on the Same Machine
6. and not the one that connects IIS to the Intranet Click OK 33 Installation New Interface for Network Address Translation NAT xi This routing protocol runs on the interface that you select below Interfaces g Local Area Conr 23 Remote Router Selecting a network device for the interface 5 Select the Public interface connected to the Internet option on NAT Basic Firewall tab Installation 34 Local Area Connection Properties 2jx NAT Basic Firewall Address Pool Services and Ports ICMP Interface Type Private interface connected to private network Public interface connected to the Internet V Enable NAT on this interface NAT enables clients on this network to send data to and receive data from the Internet using this interface JV Enable a basic firewall on this interface basic firewall accepts data from the Internet only if it has been requested by the network C Basic firewall only Static packet filters Static packet filters can restrict traffic based on packet attributes such as IP address or protocol Inbound Filters Dutbound Filters Cancel Apply Defining an interface as public 6 Select the Services and Ports tab and click Add Type a name for this service in the Description of Service field and select the TCP option on Protocol group Type the value 6515 in the Incoming port and Outgoing port fields because this is the port used by E3 to
7. and then Add on the Actions panel type e3web asp in the Name field and click OK Installation 18 VS Internet Information Services IS Manager Gea GS ES gt WIN QN7GDSI7DZO Sites gt DefaultWeb Site elipse l E P File View Help Default etau ta al Add a 83 WIN QN7GDS17DZO WIN Q Document ae Es PEOR o Use this feature to specify the Revert To Inherited 418 Sites default file s to return when a m a Default Web Site client does not request a specific Help elipse file Set default documents in Online Hell t p P order of priority Default Document Name e3web asp ui p E Features View 23 Content View Configuration Default Web Site elipse web config q3 Add default document 7 After these procedures the client station can access the HTTP server via Internet Explorer To vievv this application type on brovvser s address bar the server s address or IP for example http server virtualdirectory 4 4 1 3 Windows 7 On Windows 7 SP1 follow these procedures 1 Open the Start Control Panel Administrative Tools menu 2 Open the Internet Information Services IIS Manager item 3 Right click the Default Web Site item and select the Add Virtual Directory option 19 Installation Default Web Site Home D Explore Edit Permissions Edit Site Bindings D Explore Basic Settings Edit Permissio
8. 1VIVGT1 Sites Default Web Site elipse gt a 7 File View Help Default La Add a 93 WIN TA201V1VGT1 WIN TA Document gt E Application 4 Sites 0 dies Name F elips E e3web asp lt gt y Eres View EE Content view Configuration Default Web Site elipse web config q Add default document 7 After these procedures the client computer can access the web server using Internet Explorer 4 4 1 5 Windows 10 On Windows 10 follow these procedures 1 Right click the Start menu 2 Click Control Panel 3 Click Administrative Tools 4 Open the Internet Information Services IIS Manager item 5 Right click the Default Web Site item and select the Add Virtual Directory option 27 Installation amp Internet Information Services IIS Manager es Go VM WINIO Sites Default Web Site File View Help L Switch to Content View Connections ra Default Web 63 VM WIN10 VM WIN10 admi Site Home 3 Application Pools El APP a E v GD Sites Filter i pn uc A A D Explore Edit Permissions a P Add Application Authentic G Add Virtual Directory ui Edit Bindings j 2 E lt Handler Manage Website gt ent Mappings Ka Refresh E X Remove NH gt HTTP Rename et Respon pe MIME Timar ICADI Filtare x E Features View JE Content View Add Virtual Dire
9. SON Path to picture files is incorrect SOLUTION Users must create the same directory structure the same path as the original computer Help and Support 42 6 3 Technical Support The following sections describe all technical support services available 6 3 1 E mail Headquarters suporte br elipse com br Taiwan evan elipse com br 6 3 2 Internet Get the latest news and software versions at Elipse Software s website Search for technical articles tips frequent questions and troubleshooting at Elipse Knowledgebase Participate on discussions and experiences about products at Elipse Forum Watch videos teaching how to use products at Elipse Software s official channel on Youtube 6 3 3 Telephone Phone support is available weekdays When calling users must have their computer nearby and running E3 Users must also have all available documentation along with the following information Software version License number Hardware configuration CPU memory network etc Operating system Windows Server 2003 XP etc Error messages if available Name company and telephone or fax number A brief description about this problem and its circumstances A brief description about all attempts to solve this problem Please call the following numbers 43 Headquarters 55 51 3346 4699 Taiwan 886 7 323 8468 Help and Support elipse Headquarters Taiwan Rua 24 de Outubro 353 102 andar 9F No 12 Be
10. TABLE x86 32 bits Brazilian e3full x86 ptb exe Portuguese enu exe esn exe The available languages for our products are described on the next table Available languages for installers LANGUAGE CODE english po ema lt lt lt 63SO hinese Simplified Chinese Traditional 3 1 E3 Server and E3 Studio To execute E3 Server or E3 s programming environment users must have a computer with the following configuration e A2 GHz or faster processor 4 GB of RAM Video adapter and monitor with 1024x768 resolution 1 GB of hard disk free space does not include space for data files Windows XP SP3 Windows XP x64 SP2 Windows Vista SP2 Windows 7 SP1 Windows 8 Windows 8 1 Windows 10 Windows Server 2003 SP2 Windows 3 Installers Server 2008 SP2 Windows Server 2008 R2 SP1 Windows Server 2012 or Windows Server 2012 R2 USB port Network interface for server or distributed applications 3 2 Viewer To execute Viewer client users must have a computer and the following configuration A 2 GHz or faster processor 2 GB of RAM Video adapter and monitor with 800x600 resolution 512 MB of hard disk free space Windows XP SP3 Windows XP x64 SP2 Windows Vista SP2 Windows 7 SP1 Windows 8 Windows 8 1 Windows 10 Windows Server 2003 SP2 Windows Server 2008 SP2 Windows Server 2008 R2 SP1 Windows Server 2012 or Windows Server 2012 R2 Network interface for E3 Server connection Installers CHAP
11. TER Installation E3 allows two types of installation Full Install or Viewer Install for client stations For more information about limitations of the Demo mode please check the topic Limitations of Demonstration Mode on E3 User s Manual 4 1 Full Install 1 Plug the protection device Hardkey type in the computer s USB port E3 validates licenses based on this device 2 Open the file e3full x86 enu exe and follow the on screen instructions 3 An Installation Complete message appears when installation is finished A program group na med Elipse E3 is then created on Windows Start menu NOTES e Fora time limited protection device installation E3 Server shows on Windows Notification Area messages warning how much time remains in days hours and finally minutes until program license expires e Toinstall E3 using a Softkey type protection device please contact Elipse Software 4 2 Viewer Install 1 Execute the installation file e3viewer x86 enu exe 2 Follow the on screen instructions and wait for the end of the installation 3 An Installation Complete message appears when installation is successful A program group na med Elipse E3 is then created on Windows Start menu A protection device is not needed for Viewer installation 4 3 WebViewer WebViewer is a web client that allows viewing and controlling E3 applications on Internet Explorer which supports the ActiveX technology Thus users can view and inte
12. Together with E3 installation the files e3vveb asp e3web2 asp docwrite asp docwrite2 asp and e3downloader cab are already sent located on the directory where E3 was installed on Web folder These files must be placed on the directory C inetpub wwwroot which is created during IIS installation Apart from these files users must also place WebViewer s installer package e3webviewer x86 enu exe This installer is used when a client station accesses a server for the first time if E3 had not been previously installed on it This file can be obtained at Elipse s website NOTE The file e3webviewer x86 enu exe must match the executing E3 Server s version and build Users must update all files on IIS directory if they update E3 Server s version After copying these files to folder C inetpub wwwroot users can start configuring IIS 4 4 1 1 Windows Server 2003 and Windows XP On Windows Server 2003 SP2 and Windows XP SP3 follow these procedures 1 Open the Start Control Panel Administrative Tools menu 2 Open the Internet Information Services item on Windows XP SP3 or the Internet Services Manager item on Windows Server 2003 SP2 3 Right click the Default Web Site item and select the New Virtual directory option Installation 8 nternet Information Services Add new Virtual Directory 4 On the next window use any convenient and easy to type na me on the address bar 9 Installation Virtual Directo
13. VALUE content lt PARAM NAME Ping VALUE 0 gt content lt PARAM NAME StartReadOnly VALUE 0 gt content lt object gt document write content se writeApplet 4 4 2 1 E3 Server Configuration This configuration is the same as the one described in the topic IIS Configuration with E3 Server on the Same Machine After this operation servers are configured and ready to be accessed 4 5 Viewing on Client Application If the server is using a web server such as IIS type the server s address or IP on browser s address bar for example http servername virtual directory or http 192 168 1 2 virtual_directory During server s first access the browser starts installing components in case they had not been previously installed as explained atthe beginning of this chapter This component is signed by Elipse Software and users must accept the installation to start the necessary configurations 37 Installation Do you want to install this software mi Name E3Downloader Publisher Elipse Software O Always install software from Elipse Software O Never install software from Elipse Software Ask me every time Erene pire While files from the Internet can be useful this file type can potentially harm your computer Only install software from publishers you trust What s the risk WebViewer Installation After installation WebViewer is opened in the browser and viewing se
14. communicate In the Private address field type the IP address of this computer 35 Installation Designate the port and address to which packets should be sent when they arrive on a special port on this interface s address or on a specific address pool entry Description of Service NAT m Public address On this interface Gn this address pool entry Protocol e TCP C UDP Incoming port jest 5 Private address 192 168 1 2 Outgoing port jest 5 Cancel Defining which network computer becomes public 7 Now users must change the file docwrite2 asp Open this file which is published on IIS virtual directory in Notepad and change the next line var domain getDomain To var domain IIS Server s external IP Next the modified source code of file docwrite2 asp function getDomain document location host returns server and port This function returns document name without port return document location host split function writeApplet var content lt object classid clsid 7EB4D157 FACC 45BB 9536 Installation 36 C14B9DCE3CA7 content width 100 height 100 gt var domain getDomain if domain is on a different server it must be set below domain myserver content lt PARAM NAME Domain VALUE domain gt content lt PARAM NAME Screen VALUE gt content lt PARAM NAME CachePath
15. ctory 5 Explore Edit Permissions Edit Site Bindings El Basic Settings View Applications View Virtual Directories Manage Website A 2 Restart D Start WM Stop Browse Website 8 Browse 80 http Advanced Settings Configure Limits Help 6 Inthe Alias field type an easy and convenient name because it is used to access this directory on the browser s toolbar In Physical Path click El and select the directory where files were stored this example uses C inetpub wwwroot Click OK Installation 28 Add Virtual Directory Site name Default Web Site Path Alias Example images Physical path c inetpub wwwroot Pass through authentication Connect as Test Settings cone Physical path of the files 7 Click the virtual directory just created which is on Default Web Site and select the Default Document option inside the central frame 29 Installation amp Internet Information Services IIS Manager es 4 gt VM WIN1O Sites Default WebSite elipse gt File View Help lt S3 VM WINTO VM WIN10admi E Application Pools v dl Sites v Default Web Site gt 47 elipse elipse Home Filter a IIS A AM z qe ASP Authentic o 2 Default Handler Document i Mappings ra ar dy HTTP HTTP Redirect Respon A i Fr MIME Types Modules
16. eb Site ES Edit Bindings Restart D Start B Stop Browse Web Site Manage Web Site Refresh X Remove 8 Browse 80 http Rename Advanced Settings Ll ll L Switch to Content View E i Configure Ready Add Virtual Directory 4 In the Alias field use a convenient and easy to type name because it is used to access this directory on a browser s address bar In Physical path click El and select the directory where files were stored this example uses C inetpub wwwroot Click OK Installation 16 5 17 Site name Default Web Site Path A Alias elipse Example images Physical path C inetpub wwwroot Pass through authentication Connect as Test Settings Physical path of files Click the virtual directory just created which is on Default Web Site and select the Default Document option inside the central frame Installation Mi lesa Bobes E E gt WN QNIGDSI7DZO Sites p DefaultWebSite elipse li 0 m elipse Home Open Feature Group by D Explore Pi de AA Edit Permissions i Authentication A a Default Web Site Basic Settings gt de elipse S Manage Virtual Directory la Browse Virtual Directory fel Browse 80 http Edit Virtual Directory Advanced Settings O Help Online Help El Features View Content View Default document 6 Click Open Feature
17. ersion is installed and opened while trying to install this new version SOLUTION Close the older version first and then continue the installation by clicking Retry 41 Help and Support During installation the following message appears Files in use Files that need to be updated are in use POSSIBLE REASON An Elipse SCADA version is installed and opened while trying to install Elipse E3 SOLUTION Close Elipse SCADA and continue E3 installation by clicking Retry After installation the following message appears when I try to run the software E3 Studio license not found in this server Do you want to run in demonstration mode POSSIBLE REASON There are two possible reasons a Protection device or detection drivers are not correctly installed b USB port setup is not correct or this portis damaged SOLUTION For each reason try the following a Run HaspDinst exe application with I option This can be performed via Run option on Windows Start menu The command promptis C Program Files Elipse Software Elipse E3 HASP haspdinst exe I b Test USB port with another known device such as a printer Users can also check on computer settings whether this USB portis correctly configured For more information about E3 s Demo mode limitations please check the topic Limitations of Demonstration Mode on E3 User s Manual I moved the application to another computer and now it does not display images anymore POSSIBLE REA
18. ind answers to user questions Users can check the following documentation e E3 Release Notes This document contains late breaking information about new features It is located on E3 s installation directory e Manuals Users can find information about E3 tools and resources on both E3 User s Manual and Scripts Reference Manual These manuals are electronically availablein CHM format and in printed format with Master and Studio software packages e VBScript Language Reference Official Microsoft documentation for VBScript language Users can also find this resource by clicking Documentation VBScript Reference Guide icon on Start All Programs Elipse Software Elipse E3 program group e Microsoft Forms Visual Basic Reference Official Microsoft documentation for MSForms objects Users can also find this resource by clicking Documentation MSForms Reference Guide icon on Start All Programs Elipse Software Elipse E3 program group 6 1 2 Reproduce the Problem Reproducing a problem is the first step to solve it Once users can reproduce a problem they can start finding solutions for it The following questions may give users more insight into the problem Help and Support 40 Does this problem occur with only one application Users may want to try another application to check if they can reproduce the problem If they cannot reproduce it with other applications think about what is specific about this application Does this
19. iping 2nd St Sanmin Dist 90510 002 Porto Alegre 807 Kaohsiung City Taiwan Phone 55 51 3346 4699 Phone 886 7 323 8468 Fax 55 51 3222 6226 Fax 886 7 323 9656 E mail elipse rs elipse com br E mail evan elipse com br Check our website for information about a representative in your city or country www elipse com br kb elipse com br forum elipse com br www youtube com elipsesoftware elipse elipse com br Gartner 2014 CoolVendor MD 7y Gartner Cool Vendors in Brazil 2014 April 2014 Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings Gartner research publications consist of the opinions of Gartners M icrosoft Pa rtne r research organization and should not be construed as statements of fact Gartner disclaims all warranties expressed or implied Gold Independent Software Vendor ISV with respect to this research including any warranties of merchantability of fitness for a particular purpose
20. lect the Properties option Installation 12 Internet Information Services File Action View Help e am Xx SE BIC ES mu Internet Information Services VM 248825D35F7B local compu aspnet_client dE Web Sites 9 help cif dl Default Web Site 9 isstart asp ISHelp S localstart asp 2s Explore Pr Oren E as pe 4 Default Sh New i web gif All Tasks L winxp gif View Delete Refresh Export List ile al Opens the properties dialog box for the current selection Properties of the virtual directory 9 Click Remove to exclude all available documents on the Activate default document frame Next click Add to include the file e3web asp This is the file used when users access the website where the application is hosted 13 Installation elipse Properties 2 xi HTTP Headers Custom Errors ASP NET Virtual Directory Documents Directory Security v Enable Default Document Remos Enable Document Footer iE Browse Add Default Document xi Default Document Name ame ap Cancel OR Cancel Apply Help Enable default document 10 On Virtual directory tab select on the Execute permissions combo box the Scripts only option Now this application is already published and ready for access Installation 14 elipse Properties Ax HTTP
21. ns 2 View Applications Add Applic n Authentic View Virtual Directories Add Virtual Directory N Edit Bindings o p Default Manage Web Site Document Refresh Remove A Browse 80 http Error Panes oe s Advanced Settings Rename iew le Content View Confi Switch to Content View Add virtual directory 4 Inthe Alias field use a convenient and easy to type name because it is used to access the directory on a browser s address bar In Physical Path click El and select the directory where files were stored this example uses C linetpub wwwroot Click OK Installation 20 5 21 Site name Default Web Site Path Alias elipse Example images Physical path C inetpub wwwroot Pass through authentication pema Physical path of files Click the virtual directory just created which is on Default Web Site and select the Default Document option inside the central frame Installation Application Pools 4 Default Web Site gt 5 aspnet_client gt 4 elipse y Compression Directory Error Pages Browsing E Features View Content View Default document Open Feature a Explore Edit Permissions Basic Settings Manage Virtual Directory Browse Virtual Directory 8 Browse 80 http Edit Virtual Directory Advanced Settings e Help Online Help
22. nt high communication capability and also ensures system expansion which preserves user investments With E3 users can perform communication with hundreds of data acquisition devices using proprietary drivers and OPC OLE for Process Control Powerful graphical user interfaces can be viewed on a single computer on a local network or via Internet Other features such as alarm acknowledgment access to most common databases on the market information exchange among several software programs and components and specific report and formula modules make E3 much more powerful and versatile than any other software program available We appreciate your preference for our products and we wish you success with your new work tool Elipse Software Team 1 Welcome to E3 CHAPTER Package Content Please make sure the following items are in the Elipse E3 s package e Software license e Installation Guide e Protection device Hardkey type Contact an Elipse Software dealer if any of these items is missing Package Content 2 CHAPTER Installers Since version 3 1 installer names were changed to contain information about installer s platform and language The new format for installer names is the following nnnn pppp qqq exe Where nnnn is the product s name pppp is the platform and qqq is the language code as in the examples described on the next table Examples of installer names PRODUCT PLATFORM LANGUAGE EXECU
23. problem occur with only one machine If it does it may be related to system configuration Try using a different video driver or even modifying system configurations to check if this problem persists It is advisable to havea machine with configurations not much different from the average Which E3 version is in use Users can check software version by opening the About E3 Studio item on Help menu Applications generated in older versions are fully compatible with recent ones However applications generated in recent versions cannot be edited or executed in older versions Under which circumstances does this problem occur Does the amount of available memory affect this problem How about other programs running on the system Is there enough disk space available 6 1 3 Isolate the Problem After checking under which circumstances this problem occurs users can isolate it Once a problem is isolated itis much easier and quicker to find solutions for it Try isolating the component causing this problem Users can use information about under which circumstances it happened to help isolate it If this problem occurs with a script users may want to create a smaller example If it is too large try splitting it and then executing it step by step 6 2 Frequently Asked Questions During installation the following message appears The following applications should be closed before continuing the install POSSIBLE REASON Another E3 v
24. ract with a factory floor process using a web browser After installed a WebViewer works exactly as a Viewer performing a download of the application To use a WebViewer users must specify Server configurations according to the procedures explained on the next topics 5 Installation 4 4 Server Configuration On server s computer users must install a web server to correctly execute WebViewer s control page scripts Any web server can be used as long as it executes ASP Active Server Pages pages The following procedures explain how to install IIS Internet Information Services which is a web server that comes with Windows operating system To install IIS on Windows Server 2003 SP2 and Windows XP SP3 follow these steps 1 2 3 4 5 Open the Start Control Panel menu Click Add or remove programs Click Add or remove Windows component Select the Internet Information Services item on the list and click Next Software installation then starts to install IIS users must have a Windows Install CD Wait for the end of the process to perform the necessary settings To install IIS on Windows Vista SP2 Windows 7 SP1 Windows 8 Windows 8 1 and Windows 10 follow these steps using an administrator account 1 Open the Start Control Panel menu on Windows Vista SP2 and Windows 7 SP1 or open the Apps Windows System Control Panel item on Windows 8 and Windows 8 1 Initial screen On Windows 10 right click the
25. rver s application Next time itis not necessary to install these components again and connection is faster Installation 38 39 CHAPTER f Version Update Periodically Elipse releases new software versions which contain new tools or updates Such updates can be downloaded at www elipse com br There are also demo versions available To get these updates follow these steps 1 Download it at Elipse s website 2 Follow the on screen procedures and wait them to finish If thereis already an Elipse E3 version installed installer then asks to remove the older one The message Installation completed appears if the process is successful A program group named Elipse E3 is then created on the computer Version Update CHAPTER Help and Support Elipse Software has many ways to help answering user questions Documentation sources include Online Help User s Manual and the website www elipse com br where users can find several information including download of current versions and also Elipse Knowledgebase kb elipse com br containing articles about Drivers E3 Elipse Power SCADA etc Yet if users still cannot find a solution for a specific problem they can contact our technical support at support elipse com br 6 1 Troubleshooting Guide Here are some steps that may help users to isolate a problem before calling technical support 6 1 1 Revise Product Documentation This is one of the most productive ways to f
26. ry Creation Wizard xi Virtual Directory Alias You must give the virtual directory a short name or alias for quick reference Type the alias you want to use to gain access to this Web virtual directory Use the same naming conventions that you would for naming a directory Alias elipse Virtual directory alias 5 The default directory can be freely changed by users It is advisable to keep the default directory to reduce the number of steps until the end of the configuration process Installation 10 Virtual Directory Creation Wizard xi Web Site Content Directory Where is the content you want to publish on the Web site Enter the path to the directory that contains the content Directory je Mnetpubrwnnwroot Browse Web site content directory 6 The Read and Run scripts permissions are enough for an application to be completely functional via Internet 11 Installation Virtual Directory Creation Wizard xi Access Permissions What access permissions do you want to set for this virtual directory Allow the following MV Read iv Run scripts such as ASP Execute such as ISAPI applications or CGI Write Browse Click Next to complete the wizard Access permissions 7 After finishing these configurations users must define a file to execute when users press the ENTER key after typing an address on a browser 8 Right click the new virtual directory and se
27. tion on Start Control Panel Administrative Tools menu 2 Onthe list of IIS servers expand the sub items of the selected server and select the NAT Basic Firewall item on IP Routing 31 Installation d Routing and Remote Access File Action View Help ee Om Xx SB B 2 MB 28 Server Status WIN 2003 P2 local Total mapping Inbound packets tra Inbound pac ha g Network Interfaces ON Ports EA IP Routing i General i Static Routes E Y Remote Access Policies El a Remote Access Logging Routing and remote access configuration 3 Right click it and select the New Interface option Installation 32 Routing and Remote Access File Action View Help e Amx EB m NAT Basic Firewall Total mappings Inbound packets tra Inbound pacl Routing and Remote Access Server Status WIN 2003 5P2 local EY Network Interfaces a Ports IP Routing g General a Static Routes B IGMP Interface F Y Remote Access Pc A Remote AccessLo Show DHCP Allocator Information Show DNS Proxy Information View Delete Refresh Export List Properties Help New NAT Interface 0 T Defining a new interface 4 Select the interface exposing E3 Server on the Internet Notice that the selected network device must be the one that performs the connection with the Internet
28. v E Features Vien VE Content View Default document Actions Open Feature re Explore Edit Permissions E Basic Settings Manage Virtual Directory A Browse Virtual Directory Browse 80 http Edit Virtual Directory Advanced Settings gt Help 8 Click Open Feature and then Add on Actions panel type e3web asp in the Name field and click OK Installation 30 amp Ei gt VM WIN1O Sites Default Web Site elipse gt Bg Nea File View Help Connections Alerts Default tal La 4 The file iisstart htm exists in v 83 VM WIN10 VM WIN10 admi Document the current directory It is 2 Application Pools recommended that you Use this feature to specify the move this file to the top of v Sites default file s to return when a the list to improve d e Da Add Default Document cs elipse Name To Parent usstart htm lt gt gt Features View E Content View Configuration Default Web Site elipse web config 83 Adding a default document 9 After these procedures the client computer can access the web server using Internet Explorer 4 4 2 IIS Configuration with E3 Server on a Different Server For this type of setup users must use Windows Server 2003 SP2 because only this operating system has the Routing and Remote Access application Follow these steps to configure it 1 Open the Routing and Remote Access applica
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