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1. Create Alert Bulletins 2 22 2 Create Repeating Bulletins A 1 1 A L2 A 2 1 A222 A 2 3 A 2 4 A 2 5 A 2 6 A 2 7 A 2 8 A 2 9 Create Set Extra Bulletin Properties Create Submit Bulletins to this Zone Create Template Quick Edit Selecting Updates for Download Database Tools 7 9 Privacy Policy 7 10 About Contents Contents A 2 10 Create Auto Authorize Bulletins A 2 11 Manage All Bulletins A 2 12 Manage Approve Waiting Bulletins A 2 13 Manage Bulletin Housekeeping A 2 14 Manage Other User Bulletins A 2 15 Media Manage User Media A 2 16 Media Manage Zone Media A 2 17 Media Edit Bulletin Templates A2 18 Setup Zone Setup 2 00 s 4 ww una SS ws A 2 19 Setup Global System Configuration 5 2 20 Other Extras ss 0 0544 88 ka a da A 2 21 Other Edit EventDisplay Schedule A 3 Access Rights In Cablecast 2 2 2 on nr A 3 1 Modify Schedule Location or Channel based A 3 2 Modify Crawl Schedule Location or Channel based A 3 3 Modify Shows Location based A 3 4 Autopilot Force Location based A 3 5 Autopilot Send Location based A 3 6 Modify Location Settings Location based A 3 7 Modify System Settings Global A 3 8
2. Collect specific identifiable data In addition to basic and context error data this will allow us to collect specific 7 10 About 58 data about this system We may use this information to contact you in order to get more information about the error or to notify you of an update that fixes the error This of course will contain personally identifiable data We will collect your server s IP address and name and any other data you choose to give us in the provided fields All contact fields are optional The About screen shown in figure 7 15 on the next page reveals which version of the FrontDoor software and database your system is using Our Technical Support department will want to know this information before they help you diagnose any problems you may be having 7 Server Setup Reference FIGURE 7 15 Main Menu Server Setup About 7 10 About Main Menu About gt Release Version 6 0 0 Build 98 Database Version 5 5 0 FrontDoor Tightrope and the Tightrope logo are copyright 2015 Tightrope Media Systems For more information about FrontDoor or other products from Tightrope Media Systems please visit www trms com This software is licensed under the Tightrope Media Systems End User Software License Agreement 59 60 7 Server Setup Reference II Appendix 61 62 Appendix A Access Rights Reference A 1 Access Rights In FrontDoor FrontDoor only has two Access Rights Server Setup and Use
3. TIGHTROPE FrontDoor Release 6 The Manual C Tightrope Media Systems User Manual for FrontDoor 6 0 0 Build 124 Printed September 8 2015 Contents Introduction 1 1 Welcome to FrontDoor 1 2 About Temkepe 6 6k 2 4 2 ee ea PERE KE FrontDoor The Gatekeeper 2 2 1 1 User Management eee BOSSE cc ek Keg owas nie The Language of FrontDoor User Management User Management Basics 3 1 eP Ja 3 4 a DE he a Ye in ch Dr ae ee ce ee Access Rights 2 taht seen ek Poe Gg hk eee eee ee E ae ee er Application Specifics 4 1 4 2 4 3 Things to Consider for Carousel 4 1 1 Carousel Access 0 4 1 2 Domains Zones and Zone Tags 4 1 3 User Account Limitations Things to Consider for Cablecast 4 2 1 Cablecast Access 0 4 4 2 2 Domains Locations and Channels Things to Consider for FrontDoor 4 3 1 FrontDoor Access A Walk through Creating Users With a Purpose Il e 5 3 5 4 5 5 Step U Logging iN ee crana akara Step 1 Create Roles nck ee RR eR Ke REO ete 2 Crea Uses wk kw Sea ee ee oe Os Step 3 Assigning Roles Day to Day Tasks 2 222 CC m Een 5 5 1 Updating User Information Se lee e so ba 2 202 iai 5 5 3 Resetting User Passwords 5 5 4 Unlocking User Accounts 5 5 5 Cha
4. The Url to the FrontDoor login page FIGURE 7 2 Main Menu Server Setup Site Login Url Example http lt yourserver gt FrontDoor Login aspx Main Menu Site Login Url Site URL http myserver FrontDoor Update Cancel 47 7 3 Server Security Q _ These settings should be properly configured before deploying your FrontDoor Server The Server Security section allows configuration of various security options see figure 7 3 Server Timeout Number of minutes before inactive users are automatically logged out of the system Example 20 minutes Minimum Password Length Forces all user passwords to be at least this many characters in length Example 4 all passwords must be greater than or equal to four characters in length Minimum Non Alphanumeric Characters Forces all user passwords to have at least this many special charac ters characters that are not letters or numbers e g P m amp etc Example 0 passwords don t need special characters Example 5 passwords need at least five special characters Server Redirect Http requests for the server s root directory will be redirected to this site Useful if you want visitors to be automatically taken to a public friendly site Example FrontDoor users will be redirect to the FrontDoor login page Example Carousel Public users will be redirect to Carousel s public site FIGURE 7 3 Main Me
5. He can now create content for any Zone tagged with East Campus Additionally John is in charge of all the computer labs on the 4th floor of the Electrical Engineering and Computer Science EECS building He likes to make several bulletins a day with tips and tricks for the lab users Unfortunately it becomes a major pain to have to wait for an administrator to approve his bulletins each and every time he creates one Therefore we ve given him an Auto Approved Content Creation role that is assigned to a single Zone the one for the 4th floor in the EECS building So John can create content for any Zone tagged with East Campus He can also create content that is automatically approved but only within the one EECS 4th Floor Zone This entire situation is pictured in figure 4 1 Users Roles Domains Zone Tag East Campus Content Creation el Auto Approved John Content Creation Zone Tag West Campus gt Admin Access Scott Zone Tags have an interesting feature As you add more Zones to a Zone Tag any Roles assigned to that Zone Tag domain automatically become aware of the new Zone with no further work from you In this way Zone Tags are considered dynamic At the university you have dozens of users with myriad roles Every user who needs access to East Campus Zones has their roles assigned under the domain o
6. for the following products Carousel 4 Channels 7 Carousel Players 0 Carousel Micro Players Carousel Carousel Carousel Carousel Carousel Carousel Screensaver Multimedia RSS RDA EDS Interactivity Currently licensed products e Carousel 2 Channels 7 Carousel Players 0 Carousel Micro Players This will upgrade Carousel to 4 channels Carousel Carousel Carousel Carousel Carousel Carousel Screensaver Multimedia RSS RDA EDS interactivity Are you sure you want to continue set new license Cancel 54 7 Server Setup Reference 7 7 Updates To obtain updates to your Tightrope Media Systems software you will need to acquire a Download Key which gives you access to our updates server for a limited time To obtain the download key contact Tightrope Media Systems Technical Support see section 1 2 on page 7 After you have received your download key you may enter it on the Main Menu Server Setup Updates screen shown on figure 7 12 FIGURE 7 12 Main Menu Server Setup Updates tightrope Enter Key Public Downloads Software Updates Key e g 462RH Find My Downloads r US E m m web m m 4 ae ae er Road Sute 18 Sain to 55114 USA 66 566 4115 salesmtrms com Copyright 2015 Tightrope Media Systems Accessing the updates server requires that your FrontDoor server be con nected to the internet If your FrontDoor server does not
7. 5 on page 25 18 3 User Management Basics 4 Application Specifics Each Tightrope web application has some unique features when it comes to User Management In this chapter we ll take a look at how Carousel Cablecast and FrontDoor differ 4 1 Things to Consider for Carousel 4 1 1 Carousel Access In order for your users to access Carousel in any way they must first be assigned at least one Carousel Role If you have not given any Carousel Roles to a user then he or she will not see a link to the Carousel application when they log in to FrontDoor For more information about Roles see section 3 3 on page 14 For a look at creating Roles see section 5 2 on page 26 4 1 2 Domains Zones and Zone Tags JA S Example Example Example Carousel has two domains to which roles can be applied Zones and Zone Tags For details about Zones and Zone Tags see Carousel The Manual A Zone corresponds to an area of content within Carousel Your Carousel system could have a zone with weather information another with traf fic information another with event schedules another with general announcements etc Zone Tags act as keywords for a grouping of Zones They are formed by adding sets of Tags to specific Zones in Carousel By assigning several Zones the same Zone Tag they can all be referenced via the Zone Tag Let s say you re running a Carousel system for a local university The campus is divided int
8. Domains 4 2 Things to Consider for Cablecast K DO Do I DD ODODO K Users Roles gt Scheduling Domains Channel Keri gt Scheduling Head end Pub 15 Channel Head end Pete gt Scheduling Gov 16 Location Scott Role Name Autopilot Access Rights Autopilot Force Location based Autopilot Send Location based Batch Functions Location based Extras Access Global Modify Schedule Location or Channel based Modify Crawl Schedule Location or Channel based Modify Shows Location based Reporting Access Global Modify Location Settings Location based Modify System Settings Global Update Cancel Head end 23 Example Example Example Examples are definitely in order here We ll look at each type in turn We ve set up an Autopilot Role at TRMS TV that includes some Location based Access Rights We d like to give Chad another dutiful employee the Autopilot Role Like any other Role it needs to be applied for a Domain If we choose the Head end Location Domain then Chad is given those Access Rights on the Head end Location as we expect If however we were to assign the Autopilot Role for a Channel Domain like Pub 15 Chad wouldn t be able to use Autopilot at all As mentioned above Location based Access Rights will ONLY be u
9. Plugin Access Global 2 2 2 2 2 2 nn A 3 9 Reporting Access Global 2 222 22200 A 3 10 Batch Functions Location based Active Directory Integration B 1 Overview of Setup 2 44 nn a nn a ked rt edo od B 2 Join the Carousel server to the domain B 3 Run the web server and application pool as a user account ae B 4 Create Active Directory groups 5 5000 B 5 Modify the FrontDoor Web config file B 6 Modify the Carousel Web config file B 7 Log into FrontDoor 0 ee eee eee B 8 Notes on how we integrate with Active Directory Network Ports bl Outgoing Poris essa ba eh ow See oR A 2 Incoming Ports ee EKER SHEE EEE GES Troubleshooting D 1 Why can t my users can t login 2 2 2222 D 2 Ican t login with the Admin account D 3 Why can t my users access Cablecast D 4 Why can t my users access Carousel D S My servers time drifts o ss osoa s a Ow Re a eS D 6 Idon thave access to an email server 2 2222220 Release History E 1 Frontdoor 6 0 0 Release Notes 2 aoon n aa a a a 67 67 67 67 68 68 69 69 69 71 71 71 73 73 73 73 73 73 74 75 75 Contents 1 Introduction 1 1 Welcome to FrontDoor 1 2 About Tightrope Email Online Documentation Training Videos Blogs Community Forum Phone Thank you for purchasing
10. User Accou nts First Last UserName Email Last Login Admin Account admin admin myserver com just now Edit User norm shaw nshaw nshaw trms com 23h ago EditUser Assign Roles New User FIGURE 5 28 The User Edit screen for a locked account User Name jr LOCKED Reset Password Unlock User Emsil Notes Update Remove User Cancel 4 Someone with a locked account probably doesn t remember his or her password After unlocking the account it s probably a good idea to reset the password as well 5 5 5 Changing Passwords Anyone with a user account in FrontDoor can change his or her password by first logging in with the current password and clicking on the Change Password link on the main menu figure 5 29 on the next page Clicking on the link will take you to the Change Password screen shown in fig ure 5 30 on the facing page Enter the current password then the desired new password ue New passwords must meet FrontDoor s password strength requirements To see how to alter the requirements visit section 7 3 on page 48 38 5 A Walk through Creating Users With a Purpose FIGURE 5 29 FrontDoor s main Main Menu menu contains a link to change the password for your account SH Carousel b User Management Change Password ty About Log Out FIGURE 5 30 Changing your Current Password password New Password Confirm New Password Change Password Cancel 5 5 Day to Day Tasks
11. account on a Carousel FIGURE 3 1 A high level look at Access Rights 3 3 Roles system John s account has the Access Rights related to creating bulletins in Carousel but isn t allowed access to the other areas of the software Access Rights Carousel Create Standard Standard Bulletins Ok gt Bulletins Create Uploaded IK Uploaded Bulletins Ok gt Bulletins Create Alert John Bulletins DE Ok gt Alert Bulletins X Auto Authorized Auto Authorize Bulletins Access Rights are predefined within the software so you cannot add or delete them or change the functionality to which they apply This is by design But do not despair Immense customization and flexibility can be achieved by using Roles described in section 3 3 For a list of Access Rights and a description of what they do in each application see chapter A on page 63 A set of one or more Access Rights can be combined into a Role This is where it starts to get interesting Let s say that your Carousel system has two users John and Scott From working with both of them in the past you know that John isn t really one for details and often gets his facts wrong Scott on the other hand is meticulous beyond words and proofreads every email three times before he sends it Both John and Scott want to create messages in Carousel and your job is to give them acce
12. creating and maintaining user accounts We ll use John and Scott first mentioned in section 3 3 on page 14 as a running example throughout this chapter Before we can do anything in FrontDoor we must first log in In order to access the User Management areas of FrontDoor be sure to log in with an account that has the proper Access Rights The Admin account has access to every area of the software so we ll log in as Admin as in figure 5 1 on the next page By default the Admin password is t rms After successfully logging in we see the FrontDoor main menu If you don t see a User Management link then odds are you logged in with an account that doesn t have access to the User Management area of FrontDoor Let s proceed Click on the User Management link 25 FIGURE 5 1 Logging in as Admin carousel DIGITAL SIGWAGE User Name Password Log In 5 2 Step 1 Create Roles Once we re in the User Management area we re presented with several options based on the Tightrope applications you have installed on your system User Accounts FrontDoor Roles and either Carousel Roles Cablecast Roles or both It s tempting to jump right in and start creating users however we re going to take a top down approach and start with roles This way we can think about higher level classes of users first Later when we start adding individual users we ve already got an idea about what kind of access is ava
13. mind about Roles They assign Access Rights to users additively This means that a user takes on the total set of Access Rights inside each of his or her assigned Roles What happens if you gave Pete the Auto Approved Standard Bulletin Creation Role and the Content Creation Role To find out count up the Access Rights included in those two Roles As it turns out giving Pete these two Roles effectively gives him every Access Right of all Access Rights contained in that user s roles The drawback here is that no matter how you set up your Roles you can t give Pete auto approval for standard bulletins while at the same time denying auto approval for uploaded bulletins If Pete has a Role with the auto approval Access Right then he has auto approval period 3 User Management Basics 3 4 Domains Example FIGURE 3 5 Kari has two roles each for different domains Example FIGURE 3 6 Kari s two roles assigned under three different Domains 3 4 Domains We will step through the process of creating Roles in chapter 5 on page 25 Roles are assigned to Users for a Domain in the software There s one final twist Roles have scope We call this scope a Domain When you are assigning a Role to a user you must also specify the Domain under which that Role applies Kari has an account with two Roles Power User and Standard User Each Role has been assigned under a different Domain As seen in figure 3 5 he
14. new Role so it allows users to create bulletins Click on the New Role 1 link In figure 5 4 on the next page we see the Role Edit screen There are three parts to this screen The first allows you to change the Role s name The second section is a list of which users have been assigned this particular Role In this case the Role is brand new and hasn t been assigned to anyone yet so it doesn t have any users in the list The third section shows a list of all available Access Rights and lets you pick and choose which Access Rights are granted by this role We want this role to allow users to create bulletins but not automatically approve the bulletins Let s give it a name that describes the role Enter Bulletin Creation into the Role Name field Next assign all of the creation Access Rights by checking the boxes next to their name Be sure to exclude the Create Auto Authorize Bulletins Access Right since we don t want automatic approval When we re done the screen should look something like figure 5 5 on page 29 Click the Update button to save the changes We ll be taken back to the Carousel Role List screen We should see our changes reflected in the list as in figure 5 6 on page 29 Our role has 9 Access Rights and it still hasn t been assigned to any users Okay we re halfway done Next we want basically the exact same Bulletin Creation role except this time we want users to have their bulletins to be automa
15. part of the Autopilot Role he Il be granted that Global Access Right everywhere in the software including both Head end and Satellite Locations 4 3 Things to Consider for FrontDoor 4 3 1 FrontDoor Access Any user account that has been created will at the minimum be able to log in to FrontDoor and change his or her password To allow the user to access other areas in FrontDoor assign them a FrontDoor Role containing the Access Rights for the appropriate areas To allow them access to the other applications Carousel and Cablecast they must be assigned at least one Role for that application See section 4 1 1 on page 19 for Carousel details and section 4 2 1 on page 21 for Cablecast details 4 3 2 Domains Where d they go 24 When you start to assign Roles for the FrontDoor application itself you Il notice that you can t assign them a Domain What gives In contrast to Carousel and Cablecast FrontDoor doesn t have any Domains More to the point it has a single Domain the entire application Since every Role would be assigned the same domain we removed the option altogether All FrontDoor Roles are assigned for the entire FrontDoor application 4 Application Specifics 5 A Walk through Creating Users With a Purpose 5 1 Step 0 Logging in We ve spent a lot of time talking about the theory of managing users in FrontDoor In this chapter the rubber meets the road as we walk through the entire process of
16. the domain ac count credentials that we used to run the web server in the step above lt add name ADMembershipProvider connectionStringName A DConnectionString applicationName FrontDoor connectionUsername test mydomain com connectionPassword 1234 connectionProtection Secure enableSearchMeth ods true type System Web Security ActiveDirectory MembershipProvider gt B 7 Log into FrontDoor Now we can log into FrontDoor with one of the domain user accounts that we put in the TRMS_Admins group and start setting up roles for our users to give them access to Carousel We will use the standard domain username user mydomain com as our username in FrontDoor B 8 Notes on how we integrate with Active Directory When FrontDoor authenticates using AD it enumerates all the users in the TRMS_Users and TRMS_Admins groups There are several fields that FrontDoor requires to be set on all of the users If you expirience problems with AD integration ensure that all the users have the fields below populated e Distinguished Name e UserPrincipalName e Given e SN B 6 Modify the Carousel Web config file 69 70 FrontDoor is pulling the user s First name and Last name from Active Directory using the givenName and sn fields All users in TRMS_Users and TRMS_Admins AD User Groups must have the First and Last Name givenName and sn popu lated By default users log int
17. 2 Things to Consider for Cablecast 4 2 1 Cablecast Access In order for your users to access Cablecast in any way they must first be assigned at least one Cablecast Role If you have not given any Cablecast Roles to a user then he or she will not see a link to the Cablecast application when they log in to FrontDoor For more information about Roles see section 3 3 on page 14 For a look at creating Roles see section 5 2 on page 26 4 2 2 Domains Locations and Channels Example Cablecast has two explicit domains Locations and Channels There s also a third implicit global Domain This sounds a bit confusing so let s take it one step at a time For more information about Channels and Locations see Cablecast The Man ual Most cable access stations have a single Location Larger stations may have multiple Locations Cablecast Roles can be assigned to any particular Location Domain Consider a station TRMS TV that has two locations a main Head end location and a second Satellite location in the next city We ve created a Cablecast Role called Show Modification which allows users to edit show records Recall that all Roles are assigned for a Domain Let s look at how to assign this role with the help of John and Scott once again Scott works at the Head end and he keeps track of almost all of the shows for TRMS TV John works at the Satellite location and is in charge of a handful of shows tha
18. 26 So we ll select that role in the first drop down menu figure 5 17 on page 34 The second drop down menu allows you to choose the type of Domain for the Role In section 4 1 2 on page 19 we described the two types of Domains available to Carousel Zones and Zone Tags In Scott s case we want this Role to apply for all Zones on the West Campus We can do this by assigning the Role to the West 3 Note the absence of this link for the Admin account Once again you can t give Admin any Roles because Admin can do everything already 5 A Walk through Creating Users With a Purpose FIGURE 5 13 The Role Assign ment screen FIGURE 5 14 The Assign Roles link FIGURE 5 15 Adding a Role FIGURE 5 16 Menus for adding a new Role 5 4 Step 3 Assigning Roles Role Assignments for John Reilly jr FrontDoor Roles No roles assigned to this user Assign New Role Carousel Roles No roles assigned to this user Assign New Role Cablecast Roles No roles assigned to this user Assign New Role Email these roles to jr trms com Retum to User Accounts List First Last User Name Email Last Login Admin Account admin admin myserver com 34m ago jr trms com 15m ago nshaw trms com 22h ago Main Menu User Accounts Edit User Roles Role Assignments for John Reilly jr FrontDoor Roles No roles assigned to this user Assign New Role Carousel Roles No ro
19. 39 40 5 A Walk through Creating Users With a Purpose Il Server Setup 41 42 6 Introduction to Setting Up Your Server The Server Setup area of FrontDoor is where you will be configuring options for the entire server In this chapter we will take a brief look at what options are available and how the affect the system By default your FrontDoor server ships with default values that must be changed before you can use your system effectively See section 6 2 on page 46 for details on which settings require your attention 6 1 An Overview of Server Setup 6 1 1 Site Name 6 1 2 Site Login Url 6 1 3 Server Security After clicking on Server Setup from FrontDoor s main menu you will see Front Door s Server Setup menu shown in figure 6 1 on the next page Each section of the menu is described below The Site Name refers to the text that is displayed in the header of the Tightrope Web Interface This header is shown on all web applications that are run on this FrontDoor server Generally the Site Name is set to the name of your organiza tion See section 7 1 on page 47 for details Some parts of FrontDoor are designed to generate a hyperlink that will take users to the FrontDoor login page For example the new user welcome email see section 5 3 on page 30 contains this hyperlink so your users know where to login so they can start using the system See section 7 2 on page 47 for details This sectio
20. A generic term for either FrontDoor Carousel or Cablecast Specifically the web sites associated with each 2 FrontDoor The Gatekeeper I User Management 12 3 User Management Basics 3 1 Users The default admin login is Ad min with a password of trms 3 2 Access Rights In this chapter we ll go over the basics of how FrontDoor manages user accounts We ll begin by first describing some key concepts then we ll point out some exceptions in Carousel and Cablecast We will take you on a walk through of the entire user management process starting in chapter 5 on page 25 Tightrope servers support multiple users A rather bland statement but a powerful idea A system which requires a full time staff person for support and maintenance isn t very economical or practical FrontDoor allows you to decentralize your efforts by creating several users of the system Although having multiple users is handy too many cooks can spoil the broth If every user can change every setting in the software chaos is not far away To prevent a free for all each user can be given a specific set of responsibilities while at the same time excluding access to other areas in the software See Access Rights in section 3 2 and Roles in section 3 3 on the next page for more info FrontDoor has a special user account built in Admin This account has all access to all areas of all software and cannot be deleted An
21. FrontDoor from Tightrope Media Systems This guide is designed to help administrators through the process of setting up a FrontDoor server For specific information about Carousel or Cablecast please see their respective manuals Tightrope Media Systems is a manufacturer of broadcast and digital signage sys tems We are the best at developing whole product solutions that deliver a tailored experience and fantastic utility for our customers For more information on Tightrope Media Systems please visit our web site www trms com Email us at sales trms com Our Address is Tightrope Media Systems 800 Transfer Road Suite 1B Saint Paul Minnesota 55114 For customer service please contact your dealer or Tightrope Media Systems directly support trms com www trms com support documentation www trms com support training blog trms com http getsatisfaction com trms 866 866 4118 612 866 4118 The fastest way to get support is through email or the online support form The community forum is a great place to share tips and tricks too Throughout this guide the following conventions will be used This is a note Notes are used to call attention to special information that may be helpful to keep in mind This is a tip Tips show unique ways to use the software and tricks that have been picked up by other users This is a warning Warnings call attention to actions that may result in unforeseen conse
22. T RELEASE Carousel Player 250 3 653 Carousel_Player_6 5 3 exe MB Carousel 6 5 3 285 9 Carousel 6 5 3 Carousel_6 5 3 exe MB Carousel 6 5 3 Carousel 273 2 ane 3 Carousel_Framework_6 5 3 exe MB Carousel 6 5 3 Carousel 6 5 3 Carousel_6 5 3 pdf 15 MB Carousel 6 5 3 Carousel Update 13 Read this short guide before Guide 2014 Carousel_Update_Guide_2014_Edition_ pdf N MIB performing an upgrade to your Carousel Documentation Edition Carousel software 866 866 4118 sales trms com Tightrope Media Systems 7 8 Database Tools The Database Tools screen allows you to backup your data As in figure 7 14 on the facing page you will see each of the databases that are installed on your system and you will be given a choice of backup locations You can choose any combination of databases and backup locations Backup Directory Databases will be saved to a directory on the FrontDoor server This directory is specified in the BackupDirectory variable in the web config file located on your FrontDoor webserver Email Address Databases will be emailed as an attachment to this email address Local Path Databases will be saved to this directory on your FrontDoor server The FrontDoor webserver user account must have write access to the directory 56 7 Server Setup Reference FIGURE 7 14 Main Menu Server Setup Database Tools 7 8 Database Tools Main Menu Database Tools Backup the following databases FrontDoor Cab
23. Time_Protocol for more information See http www ntp org ntpfaq NTP s def htm AEN1253 for details on SNTP 50 7 Server Setup Reference FIGURE 7 5 Main Menu Main Menu Time Settings Server Setup Time Set tings Using Tightrope Time Synchronization Current Time 8 19 2015 3 08 51 PM Central Daylight Time Sync Method Tightrope Time Synchronization v Time Server time trms com Update Interval 600 Seconds Service State Running Last Correction 13 ms at 8 19 2015 2 45 12 PM Next Update 8 19 2015 2 55 12 PM Recent Activity 8 19 2015 2 35 11 PM time trms com correction 12 ms 8 19 2015 2 45 12 PM time trms com correction 13 ms Sync Time Now Update Cancel 2 Service Status Indicates whether or not the Windows time synching service is running Time Server The NTP server that your system s clock will synchronize to Example time trms com Update Interval Displays how often Windows will synchronize the clock to the Time Server Recent Activity Displays a brief status report of the Windows Time Synchronization service FIGURE 7 6 Main Menu Main Menu Time Settings Server Setup Time Settings Using Windows SNTP Time Synchronization Current Time 8 18 2015 9 51 41 AM Central Daylight Time Sync Method Windows SNTP Time Synchronization M Time Server time trms com Update Interval once every 8 hours after success Service State Running Update Cancel 7 5 3 Domain Controller Time Synchronization Your organizati
24. ablecast CablecastDeviceControl communication between Cable cast servers and other Cablecast systems TCP 56770 Cablecast SXHwControl communication between SX video servers and Cablecast servers TCP 56904 Cablecast CablecastDSK communication between Cablecast servers and CablecastDSK systems TCP 56901 Carousel Data communication between Carousel servers and Carousel players TCP 56902 Carousel Display status communication between Carousel servers and Carousel players TCP 56906 Carousel Remote commands for Carousel RDA control TCP 56907 Carousel Remote event notification between Carousel servers and Carousel players TCP 56908 Carousel Web socket communication between Carousel servers and Carousel players 71 12 Appendix C Network Ports Appendix D Troubleshooting This chapter will answer some common questions that may arise when using FrontDoor D 1 Why can t my users can t log in First double check that they have a user account in FrontDoor Assuming that they do make sure they are using the correct user name when they are logging in If they are then there is a possibility that their account has become locked After 5 failed login attempts within 10 minutes FrontDoor will automatically lock the account to prevent nefarious people from attempting to guess passwords and break into the system To check if an account is locked navigate to the User Accounts screen Main Menu User Manag
25. aden lives People will forget their passwords To generate a new password for a user click on the Reset Password button shown in figure 5 25 on the facing page A new password will be displayed on the screen see figure 5 26 and emailed to the user assuming you have set up your mail servers as described in section 7 4 on page 48 FIGURE 5 26 The new password will be displayed on the screen ee ee Reset Password 2 11 41 PM New password ts o6EK8BR3NZwUr J An email has been sent to jr trms com containing the new password First Name Last Name Reilly Email jn tnms com Notes A good guy In A charge of the W Update Remove User Cancel 5 5 4 Unlocking User Accounts If someone attempts to log in to their account with the wrong password too often over a given period of time their account will be locked A locked account will not accept logins even with the correct password until the account is unlocked You can see which accounts are locked at a glance by looking at the User Accounts List Any locked accounts will be highlighted in red as seen in figure 5 27 on the next page To unlock the account first click on the Edit User link for the afflicted account The resulting Edit User screen will contain a new button labeled Unlock User see figure 5 28 on the following page Clicking on this button will unlock the account 5 5 Day to Day Tasks 37 FIGURE 5 27 The new password will be displayed on the screen
26. ave obtained a new license key from Tightrope Media Systems click on the Set a new License Key link You will be taken to a screen like the one License keys do not contain shown in figure 7 10 Copy and paste your new license key exactly as it comes spaces from Tightrope Media Systems into the License Key field and then click Continue FIGURE 7 10 Main Menu Main Menu Licensing Server Setup Licensing In stalling a new License Key Set a new license key Hardware ID fcb51d93f39cd36cb3355073140a License Key Continue Cancel 7 6 Licensing 53 7 6 2 Confirming a New License Key After you have entered the new license key you will be taken to a confirmation screen like the one in figure 7 11 On the left side of the screen you will see the list of products that your new license key is good for On the right side of the screen in smaller text you will see the list of products that you are currently licensed for The distinction between these lists is important because the list on the left will be replacing the list on the right Be sure to double check that the new list of products includes your upgrade plus all of your existing products When you are satisfied click the Set New License button to commit the new license key to the system FIGURE 7 11 Main Menu Main Menu Licensing Server Setup Licensing Confirm ing a new License Key You are about to replace your existing license key with a new license
27. e to properly configure both the Mail Settings option described in section 7 4 on page 48 and the Site Login Url option section 7 2 on page 47 FIGURE 5 22 Setting up John s Main Menu Carousel Roles first role Roles for Carousel Role Name Bulletin Grestion New Role DSE Education Facility Info DSE Full Alert DSE Health Additional Info mr DSE Health Banner DSE Health Community Tag West an Info Left fone FIGURE 5 23 Setting up John s Carousel Roles second role Bulletin Creation Auto Authonzed Bulletin Creation w Emergency Notification Cel Alart Save Cancel At this point we ve created user accounts for both John and Scott and assigned them the appropriate Roles Not too bad for a day s work 5 4 Step 3 Assigning Roles 35 FIGURE 5 24 John s final set of Roles 5 5 Day to Day Tasks Main Menu User Accounts Edit User Roles Role Assignments for John Reilly jr FrontDoor Roles No roles assigned to this user Assign New Role A S 9 A E a 2 in Role Domain Auto Authorized Bulletin Creation Zone EECS 4th Floor Remove Bulletin Creation Tag West Campus Remove Assign New Role No roles assigned to this user AN amp zZ n Assign New Role _ Email these roles to jr trms com Return to User Accounts List Odds are you ll need to make changes or updates to the User Managem
28. eeper 2 1 What Is FrontDoor 2 1 1 User Management 2 1 2 Server Setup FrontDoor acts as the gatekeeper to your Tightrope Media Systems server It s the first thing you see when you access the server and it ensures that you re only allowed to do what you ve been given permission to do Most users will only have a fleeting experience with FrontDoor They ll use it to log in maybe change their password then immediately continue on to other applications like Carousel or Cablecast Administrators however will dive much deeper into FrontDoor using it to shape what their users can see or do within Carousel or Cablecast FrontDoor plays two important parts in the Tightrope system User Management and Server Setup Primarily FrontDoor acts as a single sign on application for Tightrope web applications This means that anyone who wants to use Carousel or Cablecast must first log in through FrontDoor To this end FrontDoor is responsible for keeping track of who gets to use the applications and to what extent More information about User Management can be found in chapter 3 on page 13 FrontDoor also maintains a set of configuration options that affect the entire system For example settings for synching the system clock are found in FrontDoor because it would be silly change those settings in both Carousel and Cablecast More information about Server Setup can be found in chapter 6 on page 43 2 2 The Language of FrontDoo
29. ement User Accounts and look for the troubled account If the account has been locked it w ll be highlighted in red To unlock the account click on the Edit User link and on the following screen click the Unlock User button See section 5 5 4 on page 37 for details D 2 I can t log in with the Admin account The Admin account s username is always admin If you have either forgotten the Admin account password or suspect it has become locked please contact Tightrope Media Systems Technical Support We will be happy to help you reset your password For contact information please see section 1 2 on page 7 D 3 Why can t my users access Cablecast To access Cablecast with any given user account that account must be given at least one Cablecast role If no Cablecast roles are specified for that account they will not be able to access Cablecast See section 4 2 1 on page 21 for details D 4 Why can t my users access Carousel To access Carousel with any given user account that account must be given at least one Carousel role If no Carousel roles are specified for that account they will not be able to access Carousel See section 4 1 1 on page 19 for details D 5 My server s time drifts FrontDoor provides several time synchronization techniques to keep your server on time For detailed instructions on setting up your FrontDoor server to use time synchronization see section 7 5 on page 50 A list of publicly availab
30. ent area as you start to use the system This section will cover a few common tasks 5 5 1 Updating User Information FIGURE 5 25 Updating John s user account 36 What happens if one of your users changes his or her email address Or name This one is pretty easy From the User Accounts List Main Menu User Management User Accounts click the Edit User link for the user you d like to update You ll be presented with the User Edit screen shown in figure 5 25 On this screen you User Name y Reset Password First Name John Last Name Email Notes ch EECS Computer Update Remove User Cancel can update a user s name email address and any notes you d like to keep 5 A Walk through Creating Users With a Purpose 5 5 2 Deleting Users Inevitably people will come and go in your organization Rather than keeping user accounts in the system indefinitely you can remove specific accounts whenever you need to Looking back on the User Edit screen shown in figure 5 25 on the preceding page you can see a button labeled Remove User Clicking on this button will completely remove the user account from the system _ Removing an account will delete all traces of the user from the system You can t undo this action Carousel bulletins created by this user will remain on the system but will no longer be associated with the account 5 5 3 Resetting User Passwords It s a fact of our technology l
31. equired to log into the Smtp server If you have the Use Authentication box checked enter the password required to log into the Smtp server This is the From address used by all email sent from FrontDoor and other applications Example admin myserver com Usually the person in charge of maintaining the FrontDoor server By clicking on Send a test message will be sent to this address Useful to test the mail settings that you have configured Main Menu Mail Settings SMTP Mail Server smtp googlemail com Port oof Authentication W Use Authentication W Enable SSL User Name user gmail com Bounce Address adming myservercom Send a test email to Update Cancel 7 4 Mail Settings Send 49 7 5 Time Settings _ These settings should be properly configured before deploying your FrontDoor Server Your Tightrope server needs to have its system clock updated regularly FrontDoor gives you four different ways of keeping the clock in sync Tightrope See section 7 5 1 Windows See section 7 5 2 Domain Controller See section 7 5 3 on the facing page None See section 7 5 4 on page 52 On the Time Settings screen Main Menu Server Setup Time Settings the Sync Settings drop down menu lets you select which style of time synchronization to use and will reveal other options for the selected synchronization method 7 5 1 Tightrope Time Synchronization The Tightrope T
32. er ir trms com Assign Roles New User 5 4 Step 3 Assigning Roles 32 We have successfully created accounts for our users but at this point they still can t do very much Let s give them some Roles After creating the accounts in the last section we were automatically taken to the Role Assignments screen We skipped this step then but now let s take a closer look The Role Assignments screen is shown in figure 5 13 on the next page There are two ways to access this screen The first we ve already seen after creating a user you are automatically sent there to set up Roles for your new user The second way is by clicking on the Assign Roles link located on the User Accounts List as seen in figure 5 14 on the facing page On the Role Assignments screen we can see a list of Roles that an individual user has in each application In figure 5 13 we haven t given John any Roles yet so each list is empty Let s give Scott his Roles Click on Assign Roles for Scott s account We ll see an empty Role Assignments screen To assign a Carousel Role click on the Assign New Role link figure 5 15 on the next page A list of drop down menus will appear as in figure 5 16 on the facing page These menus allow us to select the Role we d like to assign and the Domain to which the role will apply For Scott we d like to give him the Auto Authorized Bulletin Creation Role that we set up in section 5 2 on page
33. f the East Campus Zone Tag One day you decide to create a new Zone relating to events at the student union which is located on the East Campus In an unfair world you would now have to edit everyone s Roles to make them aware of the new Zone Thankfully you live in a happy world in which you purchased a Tightrope system In Carousel simply add the East Campus tag to the new Student Union Zone Now any user who has a Role for the East Campus Zone Tag automatically has that Role for the Student Union Zone No changes had to be made in FrontDoor Thanks again by the way See the Carousel manual for info on adding tags to zones 4 Application Specifics 4 1 3 User Account Limitations A best practice is to always assign Carousel roles to a Zone Tag This should give you the most flexibility when adding new Zones in the future Assigning a single Zone is more of an exceptional event as when we gave John a specialized Role for the one Zone in his charge Certain Carousel systems have limitations on how many user accounts you can create Every Carousel system will include an Admin account e The Carousel Solo line allows you to create a single named user for a grand total of two user accounts including the Admin account e Carousel Server Pro and Enterprise systems allow for an unlimited number of user accounts to be created e There are no limitations on the number of Roles you can create 4
34. f Access Rights The Con tent Creation role contains Access Rights associated with creating bulletins The Auto Approved Content Creation role contains the same rights as Content Cre ation plus an additional Access Right allowing for the bulletins to be automatically approved FIGURE 3 2 Roles contain Access Rights Roles Access Rights Create Standard Content Creation Bulletins Create Uploaded Bulletins Create Alert Bulletins Auto Approved Content Creation Auto Authorized Bulletins Example If we consider John and Scott once again we would assign John the Content Creation role and Scott would get the Auto Approved Content Creation Role as in figure 3 3 FIGURE 3 3 John and Scott Carousel assigned to their respective Roles Standard o Bulletins N 5 Ki N Auto Approved gt a ne ee Postel p X Content Creation ole en Bulletins j 3 P Role P PE John Alert Bulletins Scott Auto Authorize 3 3 Roles 15 Example FIGURE 3 4 A new more specific Role for Pete Roles are additive Example J When determining the Access Rights that a user has the software takes the union Sd 16 Unlike Access Rights you can create any number of Roles in each application Carousel for example ships with a set of default Roles already set up If they don t quite work for your s
35. get back to the User Accounts List click the Return to User Accounts List link Carousel Roles No roles assigned to this user Auto Authorized Bulletin Creation Save Cancel Now let s take a look at John We want him to create bulletins on East Campus Zones and have automatic approval for any bulletins he makes on the EECS Ath Floor Zone once again this scenario is first described in section 4 1 2 on page 19 From the User Accounts List screen click on Assign Roles for John s account We create John s first Role in the same way as Scott s Let s assign him the Bulletin Creation Role for the East Campus Zone Tag as in figure 5 22 on the next page Click Save to assign the Role 5 A Walk through Creating Users With a Purpose FIGURE 5 21 Successfully FOR SEE ee assigned a Role to Scott Carousel Roles Domain Auto Authorize Bulletins Tag Events Remove Assign New Role Next we need to give him another Role to automatically approve his bulletins for one specific Zone We ll create an Auto Authorized Bulletin Creation Role for the EECS 4th Floor Zone as in figure 5 23 When finished John s Carousel Roles should look like figure 5 24 on the next page 3 If you would like to inform your users of their Roles you can check the Email these roles option before returning to the User Accounts List They will be sent an email containing the Roles you ve just assigned Once again be sur
36. have internet ac cess you can visit the updates site from a different computer by browsing to http updates trms com Your download key is only valid for a limited amount of time usually about 10 days from the time it is issued to you 7 7 1 Selecting Updates for Download After entering a valid download key you will be presented with a list of files to download similar to figure 7 13 on the next page Please read the Notes column for each download as it may contain critical information about that particular file Often a Readme file will be included with your download list Before installing any updates make sure to download and read the Readme file Q _ Always read the Readme files 7 7 Updates 55 Although we try to make the update process as simple as possible occasionally there are steps that must be completed in a specific order for the update to be successful These steps will be outlined in the Readme file 2 Each file in the list may be downloaded a limited number of times We recom mend downloading all available updates once to a single computer and then distributing them via your own network rather than downloading them multiple times from the updates site FIGURE 7 13 Main Menu Server Setup Updates List of available updates TR tightrope Public Downloads Downloads for jr trms com Assets This key expires in 6 days NAME FILENAME SIZE NOTES PRODUC
37. he email may not get sent or might contain incorrect information 5 3 Step 2 Create Users When satisfied click the Continue button John s account will be created and the welcome message will be sent After the account is created we re taken to the Role Assignments screen We ll tackle this part in section 5 4 on the following page For now click on the Return to User Accounts List link at the bottom of the screen Our User Accounts List now includes John s account as seen in figure 5 11 on the next page We re still missing Scott Let s give him an account following the same set of steps that we used with John When finished we should see three accounts in the list just like figure 5 12 on the following page At this point both John and Scott have accounts on the system but they don t have any Roles We ll give them some roles in the next section 31 FIGURE 5 11 John s account is now in the list FIGURE 5 12 John and Scott both have an account Main Menu User Accounts User Accounts First Last User Name Email Last Login Admin Account admin admin myserver com 13m ago Edit User John Reilly ir jr trms com 8s ago EditUser Assign Roles New User Main Menu User Accounts User Accounts First Last User Name Email Last Login Admin Account admin admin myserver com 15m ago Edit User Scott Jann scott scott myserver com 10s ago Edit User Assign Roles John Reilly ir Edit Us
38. ilable for them Click on Carousel Roles If no Carousel roles have been created on the system we ll see a screen like the one in figure 5 2 on the facing page By default FrontDoor ships with a few basic Carousel Roles pre defined Of course you can alter them to meet the needs of your installation We can t do much without any Roles so let s create some Thinking ahead about our intended users John and Scott Remember them If not see section 3 3 on page 14 26 5 A Walk through Creating Users With a Purpose FIGURE 5 2 Carousel without any roles FIGURE 5 3 Carousel with one role 5 2 Step 1 Create Roles Main Menu Carousel Roles Roles for Carousel There are no roles defined New Role we know we d like to have two different Roles One that allows people to create bulletins and another that allows users to create bulletins that are automatically approved Let s create the first role Click the New Role button A list of Roles will be created with one new Role as shown in figure 5 3 Roles for Carousel Role Name New Role 1 0 0 Delete New Role The list of Roles shows you a couple handy details about each Role You can see the name of the Role the number of Access Rights the Role contains and the number of users who have been given the Role Since this Role is brand new it doesn t have any Access Rights or users just yet Next let s customize this
39. ime synchr onization Current Time 8 18 2015 9 50 35 AM Central Daylight Time Sync Method No Time Synchronization bd The server will not attempt to synchronize its clock Update Cancel 7 6 Licensing The Licensing section of FrontDoor s Server Setup allows to you see what Tightrope products you have purchased and are active on your system If you ever wish to upgrade your system by adding a new Channel License to Carousel for example you will most likely need to enter a new license key which is a long string of letters and numbers Additionally each system that ships from Tightrope Media Systems has a unique Hardware ID that is used to validate license keys In other words any given license key will only be valid on the system that it was generated for 52 7 Server Setup Reference The main licensing screen looks like figure 7 9 On this screen you can see the list of products you have purchased On this screen you will also find your unique Hardware ID which you may need to provide in order to obtain new license keys ST CURE Gye een Main Menu Licensing Server Setup Licensing Your hardware license key is fcb51d93139c d36cb3a55013140a Licensed Products e Carousel 2 Channels T Carousel Players 0 Carousel Micro Players Carousel Screensaver Carousel Multimedia Carousel RSS Carousel RDA Carousel EDS Carousel Interactivity Set a new license key 7 6 1 Setting a New License Key Once you h
40. ime Synchronization method allows you to select which NTP server to use and how often to update It is the most flexible time synchronization method NTP uses UDP port 123 to communicate Be sure to set your firewall to allow traffic on this port m For a list of publicly available NTP servers see section D 5 on page 73 Service Status Indicates whether or not the time synching service is running Time Server The NTP server that your system s clock will synchronize to Example time trms com Update Interval Determines how frequently in seconds the clock will synchronize Example 600 equates to 10 minutes Recent Activity Displays when the last update occurred how much correction took place when the next update will occur and keeps a history of previous updates 7 5 2 Windows Time Synchronization The Windows Time Synchronization option uses the same time synchronization subsystem that Windows itself uses It is a bit more restrictive than Tightrope Time Synchronization in that it doesn t allow you to adjust how often synchronization occurs Windows uses a slightly different version of NTP called SNTP which may restrict which time servers that you can connect to SNTP uses UDP port 123 to communicate Be sure to set your firewall to allow traffic on this port 1 NTP stands for Network Time Protocol and is widely used on the internet See http www ntp org or http en wikipedia org wiki Network_
41. ing Role in Cablecast and assigning it Pete and Kari for their respective Channel Domains as in figure 4 3 on the facing page We see Scott in figure 4 3 too and he s got the Scheduling role assigned to him for the entire Head end Location To understand what happens with Scott in this case we need to dive a little deeper Here comes the complex part Remember Access Rights mentioned first in sec tion 3 2 on page 13 In Cablecast Access Rights are tied in with the Domain in which they are applied Check out figure 4 4 on the facing page which is a screen shot of the Access Rights available in Cablecast Each Access Right has a parenthetical notation that tells you the Domain s that it supports There are three types of support These Access Rights will ONLY be used in Roles which have been assigned to a Location Domain There are two parts to these Access Rights First they will be used in any Roles which have been assigned to a Channel Domain If they are found in a Role assigned to a Location Domain then they apply for ALL Channels inside the Location Roles with any of these Access Rights will grant that ability regardless of the Domain the Role has been assigned for and the Domain the user is currently in The user will always have the Access Right 4 Application Specifics FIGURE 4 3 Three users with the same responsibilities for different Domains FIGURE 4 4 Access Rights in Cablecast and their applicable
42. ion to add the ADMembershipProvider key Up date the connectionUsername and connectionPassword fields to the domain ac count credentials that we used to run the web server in the step above 68 Appendix B Active Directory Integration lt add name ADMembershipProvider connectionStringName A DConnectionString applicationName FrontDoor connectionUsername test mydomain com connectionPassword 1234 connectionProtection Secure enableSearchMeth ods true type System Web Security ActiveDirectory MembershipProvider gt B 6 Modify the Carousel Web config file We also need to change a few of the keys in the Carousel config file These are the same steps as the section above Remember if you are upgrading from an earlier version of the software FrontDoor 5 2 or earlier you will need to copy TRMS Web Carousel Web config latest over TRMS Web Carousel Web config to get the newest keys Edit the following line s connectionString property and enter our domain informa tion lt add name A DConnectionString connectionString LDAP ad mydomain com gt Change the membership from lt membership defaultProvider TrmsMembershipProvider gt to lt membership defaultProvider ADMembershipProvider gt Uncomment the following section to add the ADMembershipProvider key Up date the connectionUsername and connectionPassword fields to
43. ist This will allow you to control who can log into Carousel from your domain controller The AD integration allows general control over who can log into the system then FrontDoor allows you to further refine that control with our role based permissions system We use ASP NET forms based authentication with custom AD authentication in the background instead of IIS s built in NT Integrated Authentication We do this because the IIS Integrated only works if you are using Internet Explorer on a Windows machine With the forms based authentication we can still use the domain to authenticate users but are also compatible with all web browsers and platforms Since forms based authentication uses cleartext passwords to increase security you can install a SSL certificate on the web server and run HTTPS B 1 Overview of Setup ue This integration is only supported on a Carousel server running Windows Server 2003 or 2008 such as a Carousel Pro To enable AD integration we will have to change the following config files This will tell FrontDoor what domain we are using and how to authenticate users Then we will have to create an AD group for Carousel user and administrators e Join the Carousel server to the domain e Run the web server and application pool as a user account that can query the domain controller Create Active Directory groups and add users on the domain controller Modify the TRMS Web FrontDoor Web config file Log int
44. le time servers can be found at http support microsoft com kb 262680 73 D 6 Idon t have access to an email server Google s Gmail service provides a free email account You can configure Front Door to use Google s server by creating a Gmail account and using the following configuration in Main Menu Server Setup Mail Settings see section 7 4 on page 48 Smtp Mail Server smtp googlemail com Port 587 Use Authentication Yes Enable SSL Yes Username lt YourUserName gt gmail com Password lt YourPassword gt l http mail google com 74 Appendix D Troubleshooting Appendix E Release History Tightrope makes frequent revisions to FrontDoor Below is a detailed list of those changes from the beginning of this release E 1 Frontdoor 6 0 0 Release Notes Story 9131 Updated Login Page The login screen has been restyled and modernized Story 9139 Updated User Interface The user interface has been restyled and modernized Story 9150 FrontDoor Main Menu is Skipped if the User Only Has Permission for One Product If the user has permission to access Carousel or Cablecast only the FrontDoor main menu will be skipped and user will be brought to the main menu of Carousel or Cablecast respectively The user will be brought to the FrontDoor main menu if there are permissions granted for both Carousel and Cablecast 75
45. lecast Carousel Save backup data to The backup directory on this server Email Address Local Path must have write permissions ickKUp Cancel 57 7 9 Privacy Policy Ee Do not collect any data Collect basic error data Collect error context data Tightrope Media Systems is dedicated to finding and fixing any errors that may occur in our software packages In order to help us fix errors we like to collect information about how and where the error occurred This information can be extremely helpful when tracking down the cause of an error however some of this information might contain personally identifiable data This screen will allow you to control what data we may collect or you can choose to not participate in our data collection at all We will never divulge collected data to any third party unless required to do so by law When an error occurs we will not collect any data about it at all This will allow us to collect data about where the error occurred The only informa tion we will receive will be the name of the error and where in our code it occurred We will not be able to trace any of this data back to you In addition to basic error data this will allow us to collect data about what was going on when the error occurred This may contain personally identifiable data Examples are anything you have entered into a form at the time of the error and any data stored in the session
46. les assigned to this user Assign New Role Cablecast Roles No roles assigned to this user Assign New Role Email these roles to norm shaw trms com Return to User Accounts List Carousel Roles Edit User Assign Roles Edit User Assign Roles No roles assigned to this user Auto Authorize Bulletins V Schedule of Events v Save Cancel 33 FIGURE 5 17 Selecting a Role FIGURE 5 18 Selecting the Domain type FIGURE 5 19 Selecting the Domain type FIGURE 5 20 Finished setting up Scott s Role 34 No roles assigned to this user Auto Authorize Bulletins Bulletin Creation Campus Zone Tag First select the Zone Tag domain type in the second drop down menu figure 5 18 No roles assigned to this user fone Zone Tag Auto Authorize Bullet By selecting the new Domain type the third drop down menu will be updated to list all of the Zone Tags in Carousel In this list we can select the West Campus tag figure 5 19 No roles assigned to this user Auto Authorized Bulletin Creation West Campus Save Cancel The drop down menus should look something like figure 5 20 This matches our intentions for Scott s Role so click the Save link The new Role will be added to the list of Carousel Roles as in figure 5 21 Success Scott now has the correct Carousel Role He will be able to access Carousel and perform the Access Rights included in the Role that we assigned To
47. lows users to modify a schedule Modify Crawl Schedule Location or Channel based Allows users to alter the schedule of crawls for a single channel or for every channel at a location based on domain Every user can view crawl schedules this access right allows users to modify a crawl schedule Modify Shows Location based Allows users to alter show records for all shows at a location Every user can view a show record this access right allows users to modify a show record Autopilot Force Location based Allows users to force events on devices for a specific location Autopilot Send Location based Allows users to send autopilot on a location Modify Location Settings Location based Allows users to change settings for a specific location Modify System Settings Global Allows users to alter the system settings regardless of location or channel A 3 Access Rights In Cablecast 65 A 3 8 Plugin Access Global Allows users to access Cablecast plugins regardless of location or channel A 3 9 Reporting Access Global Allows users to run and view reports regardless of location or channel A 3 10 Batch Functions Location based Allows users to execute batch operations on a location Includes creating or deleting show and schedule data en masse 66 Appendix A Access Rights Reference Appendix B Active Directory Integration FrontDoor 5 3 and higher has support to use your Active Directory AD user l
48. n allows you to alter basic security measures of your server You can control how strong user passwords need to be the length of time before users are automatically logged out due to inactivity and choose whether or not visitors are automatically taken to the FrontDoor login screen See section 7 3 on page 48 for details 43 FIGURE 6 1 FrontDoor Server Setup M etup Menu SS Carousel Site Name site Login Url server Security Mail Settings Time Settings Licensing Updates Database Tools Privacy Policy g User Management Change Password xx About 44 6 Introduction to Setting Up Your Server 6 1 4 Mail Settings i 6 1 5 Time Settings 6 1 6 Licensing 6 1 7 Updates 6 1 8 Database Tools 6 1 9 Privacy Policy 6 1 An Overview of Server Setup FrontDoor relies heavily on sending email to the users of the system An email is sent to users when their account is created see section 5 3 on page 30 when you assign them Roles section 5 2 on page 26 and when you reset their passwords section 5 5 3 on page 37 In this section you can configure the email server that FrontDoor will use See section 7 4 on page 48 for details If your system contains multiple Tightrope servers it is imperative that their system clocks are kept in sync The servers will sync their clocks to the system clock on the FrontDoor server This section allows you configure the FrontDoor server to sync its own time to an external
49. nging Passwords NJ N oo O OO 11 13 13 13 14 17 18 19 19 19 19 21 2 21 21 24 24 24 25 25 26 30 32 36 36 37 37 37 38 II Server Setup 6 Introduction to Setting Up Your Server 6 1 An Overview of Server Setup PUG ING cuca ee ee Ke Gee ee ES Site Login Url 2 2044 ob edo ye oS Server Security nn Gs ts GRE ERE GS Mail Seimes 2 444522 eRe Kon nn Time Settings 2 5 sea 4 A Bi 11 31 gw eo Er EEE EEE Update ck bam eee eRe ROH Database Tools 24 2 ead saved Privacy Poley 6465 6 a oe eS i en a a a ee ae A 6 2 Important Things to Set Up 6 1 1 6 1 2 6 1 3 6 1 4 6 1 5 6 1 6 6 1 7 6 1 8 6 1 9 6 1 10 7 Server Setup Reference hA Ted Taa 7 4 1 3 7 6 7 1 7 8 Site Name Site Login Url Server Security Mail Settings Time Settings Tightrope Time Synchronization Windows Time Synchronization 7 5 3 Domain Controller Time Synchronization No Time Synchronization Licensing Setting a New License Key Confirming a New License Key Updates 7 5 1 Ie 7 5 4 7 6 1 7 6 2 a II Appendix A Access Rights Reference A l A 2 Access Rights In FrontDoor BAUTEN oec bw baw Ee Ee RAD es User Management bao ww Access Rights In Carousel Create Standard Bulletins Create Uploaded Bulletins Create Dynamic Bulletins Create Interactive Bulletins
50. nu Main Menu Server Security Server Setup Server Security server Timeout 20 Minutes Will take effect on next login Min Password Length 4 Minimum Non Alphanumeric Characters 0 Server Redirect FrontDoor FrontDoor Login Carousel Public Site Cablecast Public Site Update Cancel 7 4 Mail Settings These settings should be properly configured before deploying your FrontDoor server KJ 2 If your organization doesn t have an email server that you can use there are other options available See section D 6 on page 74 48 7 Server Setup Reference Smtp Mail Server Port Use Authentication Enable SSL Username Password Bounce Address Send a test email to FIGURE 7 4 Main Menu Server Setup Mail Settings FrontDoor uses the settings in the Mail Settings screen to connect to an email server and send emails to users Several Tightrope applications depend on the ability to send email see figure 7 4 The address of the Simple Mail Transport Protocol email server that FrontDoor can connect to Example mail myserver com The port on the email server that is listening for requests Example 25 25 is the default port but your organization might require a different port If your email server uses authenticated Smtp check this box If your email server requires a Secure Socket Layer connection check this box If you have the Use Authentication box checked enter the username r
51. o FrontDoor B 2 Join the Carousel server to the domain The Carousel server must be joined to the domain in order for AD integration to work Join the Carousel server to the domain using an account with access rights to read ActiveDirectory information read write on the local server and communicate over the network B 3 Run the web server and application pool as a user account We need to run the web server or the application pool as an account that can query the domain controller If the Carousel server is running Windows 2003 or 2008 we will need to run the application pool as a user account that can query the domain controller To do 67 this go the the IIS management screen Get properties on the application pool that FrontDoor and Carousel are running under Click the Identity tab select the Configurable radio button under the Application pool identity enter the domain account credentials you wish to use ue You may need to add this account to the IIS_WPG Group to allow the Worker Process to run under this new account If the Carousel server is running Windows XP we will need to run the web server under a user account that can query the domain controller To do this go the the IIS management screen Get properties on the Default Web Site click the Directory Security tab click the Edit button in the Anonymous access and authentication control enter the domain account credentials you wish to use in the Anonymous acces
52. o FrontDoor using their UserPrincipalName such as bob johnson mydomain com If you would prefer you can set Front Door to use the SAMAccountName To enable this add attributeMapUser name sAMAccountName to the ADMembershipProvider section in the FrontDoor web config file If your setup requires it add the following two lines to the TRMS Web FrontDoor web config file in the ADMembershipProvider section minRequiredPasswordLength 8 minRequiredNonalphanumericCharacters 0 Appendix B Active Directory Integration Appendix C Network Ports C 1 Outgoing Ports C 2 Incoming Ports Tightrope Media Systems products use a variety of network ports to communicate with one another Below you ll find a list of outgoing and incoming ports that are needed for FrontDoor Carousel and Cablecast These are ports where the server needs to contact a service outside of itself UDP 123 All Tightrope Servers NTP Time Synchronization TCP 80 All Tightrope Servers Windows Update Carousel Dynamic Bul letins TCP 25 Carousel Email for Carousel notification server must allow relay ing These are ports where the server may need to be contacted from another sys tem ICMP v4 All Tightrope Servers Allows Tightrope systems to ping one another for health reasons TCP 80 Carousel Cablecast The FrontDoor user interface dynamic output from Carousel or Cablecast ie RSS TCP 56700 C
53. o two areas East Campus and West Campus You can assign a Zone Tag East Campus to all Zones that have content specific to the East Campus and likewise for the West Campus What does this mean for FrontDoor Remember that Roles are assigned for a Domain Therefore you can assign a Role in Carousel to be active under a Zone or a Zone Tag Let s have John and Scott illustrate with their brand new jobs at the aforementioned local university Scott is working for the Linguistics department on the West Campus Being the diligent worker that he is Scott has been given an Admin Access role which presumably gives him all the available Access Rights in Carousel Scott s kingdom however is located only on the West Campus Therefore his Admin Access role is assigned for the West Campus Zone Tag as seen in figure 4 1 on the next page 19 Example A Role assigned to a Zone is valid for that Zone only FIGURE 4 1 John and Scott assigned to different Roles in different Domains Example A Role assigned to a Zone Tag is valid for every Zone that has the tag 20 Since the domain for his role is a Zone Tag this means that Scott has Admin Access for any Zone tagged with West Campus John is working in the Computer Science department on the East Campus John needs to create bulletins for all Zones on the East Campus so he has a Content Creation role for the East Campus Zone Tag
54. on and to hammer home the fact that Admin has access to everything you can t assign any Roles to Admin 2 Users will not be able to see the notes on their account with one exception If users have access to the User Management area in FrontDoor they will be able to see the notes for all users including themselves 5 A Walk through Creating Users With a Purpose FIGURE 5 9 Setting up an ac count for John FIGURE 5 10 The welcome email sent to John Main Menu User Accounts New User Account First Name John Last Name Reilly User Name jr Password sense Confirm Password Email ir trms com Send Welcome Message A good guy In charge ofthe EECS Computer Labs on the 4th floor Notes Continue Cancel Welcome to Cablecast amp Carousel Hello John Reilly Your Cablecast amp Carousel account has been created Username jr Password trms4life You may log into the Cablecast amp Carousel server by clicking on the following link http 13242 Server330 FrontDoor For security reasons it is recommended that you change your password To change your password please click on the Change Password link immediately after you log in Before sending any welcome emails to your users you must first set up a few options elsewhere in FrontDoor See Mail Settings in section 7 4 on page 48 and Site Login Url in section 7 2 on page 47 If you do not customize these settings t
55. on User Accounts We are taken to the User Account List shown in figure 5 8 Main Menu User Accounts User Accounts First Last User Name Email Last Login Admin Account admin admin myserver com 12m ago Edit User New User This list will always have at least one user the Admin account As mentioned elsewhere the Admin account is shipped with FrontDoor has access to all areas of the software and cannot be deleted This is most likely the user account that you re currently logged in as assuming you ve been following along with this walk through Since we don t want John or Scott to have full access to the system let s make a separate account for each of them so they don t have to use the Admin account To create an account for John click the New User button We re taken to the New User Account screen where we can fill out details about John In figure 5 9 on the facing page we ve entered John s first and last name a default password John s email address and a few notes We ve also checked the Send Welcome Message option If this option is set FrontDoor will send a brief message to John s email address welcoming him to the system and informing him of his new account details You can see the welcome message in figure 5 10 on the next page Another twist Since Admin always has access to everything in the software it doesn t really make any sense to assign Admin any Roles To avoid confusi
56. on might have a Windows Domain Controller managing all comput ers on your network If the FrontDoor server is joined to a domain the Domain 7 5 Time Settings 51 Controller Time Synchronization option will appear If you select this method the FrontDoor server s clock will be automatically synched to the Domain Con troller Service Status Indicates whether or not the Windows Domain time synching service is running Time Server The Domain Controller that your system s clock will synchronize to Update Interval Displays how often Windows will synchronize the clock to the Domain Controller Recent Activity Displays a brief status report of the Windows Domain Controller Time Synchro nization service FIGURE 7 7 Main Menu Main Menu Time Settings Server Setup Time Settings Using a Domain Controller for Current Time 6 21 2015 12 22 40 PM Central Daylight Time Time Synchronization Sync Method Windows Domain Time Synchronization Time Server WIN 2DA491J190E ga trms com Update Interval once every 8 hours after success Service State Running Update Cancel 7 5 4 No Time Synchronization You may choose to run your own time synchronization software In this case be sure to disable FrontDoor s time synchronization by selecting No Time Synchro nization This will prevent any conflicts between the software FIGURE 7 8 Main Menu Main Menu Time Settings Server Setup Time Set tings Turning off any t
57. or the appropriate zone A 2 5 Create Alert Bulletins Allows users to create Alert bulletins which interrupt all other bulletins currently running on a Zone 63 A 2 6 Create Repeating Bulletins Allows users to create bulletins that repeat on an interval For example a repeat bulletin with an interval of 4 will be shown after every 4th bulletin A 2 7 Create Set Extra Bulletin Properties Bulletins can have extra properties that control duration transitions sounds etc This Access Right allows users to access these properties A 2 8 Create Submit Bulletins to this Zone Allows users to copy existing bulletins from other zones to this zone A 2 9 Create Template Quick Edit When creating a bulletin users with this Access Right are allowed to alter the template used to generate the bulletin The alteration affects the current bulletin only leaving the system template untouched A 2 10 Create Auto Authorize Bulletins Users with this Access Right have their bulletins automatically activated Without this Right any bulletins a user creates will be held for approval A 2 11 Manage All Bulletins Allows users to reorder and delete all bulletins on a zone To edit bulletins users will need to also have the corresponding Create access right A 2 12 Manage Approve Waiting Bulletins Users with this Access Right will be able to activate bulletins that are being held for approval A 2 13 Manage Bulle
58. pecific installation you can modify them delete them or add brand new Roles See section 5 2 on page 26 for details After seeing the awesome content that Scott and John are making Pete comes to you wanting access to Carousel as well Pete is one of your Scott like detail oriented employees so you re fine with having his bulletins automatically approved You know however that Pete likes to play with every whiz bang feature available Ideally you d like to restrict him to just creating the Standard set of bulletins so he doesn t get too wild and crazy How can we do this Initially you might consider giving Pete the Auto Approved Content Creation Role so his bulletins get automatically approved just like Scott If you take a look back to figure 3 2 on the preceding page however that Role contains Access Rights for all kinds of bulletins not just the standard type Giving Pete this role would let him create every kind of bulletin which you don t want to do In this case you ll need to create a brand new role something like Auto Approved Standard Bulletin Creation as in figure 3 4 Roles Access Rights Roles Create Standard Content Creation ER Bulletins Auto Approved l Mr 9 Standard Bulletin m Bulletins we Creation Create XXX Bulletins Auto Approved Content Creation hd Auto Authorized Bulletins You should keep one thing in
59. quences such as actions that delete large amounts of data or configurations that might have network security implications This is a margin note _ Example S9 View Pref erences Channels Example Example If we want to highlight a section of the text that is critical to a particular topic we ll insert a margin note like the one you see next to this paragraph Margin notes might also include small pictures of the user interface when a figure would be too cumbersome If we need to call special attention to something that is critical you might see the symbol that you now see to the left When the text references a particular menu item field or label within the software that text will appear as follows Click on the Record button When we talk about or reference a menu in the software we use a special style and reference it in the margin When we reference menus we leave out the main menu and we separate each menu with a colon To change your channels names go to View Preferences Channels When the text references user input this format will appear Enter 1234 into the number field When quotes are used to display user input do not include them in your input unless specifically told to do so You ll notice that we ve used a couple of Examples in this section You will see those throughout the text They highlight examples 1 Introduction 2 FrontDoor The Gatek
60. r User Account Role Access Right Permission Domain As you read this manual knowing the following terms will come in handy We Il only take a brief look at them now as they will be defined more completely in the coming chapters Someone who can log in to FrontDoor May refer to either the flesh and blood person who is using the system or the software account they are using to log in Synonym for User specifically the software based account Users of the system may have several different areas for which they are responsible We refer to an area of responsibility as a user s Role Users can have many Roles A Role is comprised of a set of one or more Access Rights They are the building blocks that define a discrete area of responsibility Synonym for Access Right The scope to which a Role is applicable for a User This is a complex concept that is defined in depth later 10 Access Domain Server System Carousel Cablecast Web Application Synonym for Domain The physical computer that hosts FrontDoor May also host a combination of Carousel and or Cablecast Synonym for Server Tightrope Media System s digital signage application Users are given access to Carousel by assigning them a Carousel Role in FrontDoor Tightrope Media System s broadcast automation application Users are given access to Cablecast by assigning them a Cablecast Role in FrontDoor
61. r Management A 1 1 Server Setup Allows access into the Server Setup areas in FrontDoor Users with this Access Right will be able to modify server settings that affect the entire system A 1 2 User Management Allows access to create modify and delete Users and Roles in FrontDoor A 2 Access Rights In Carousel Carousel has several Access Rights that can be granted to users of the system The Access Rights below are grouped by the areas in the software to which they apply For details please see Carousel The Manual A 2 1 Create Standard Bulletins Allows users to create standard bulletins based on templates A 2 2 Create Uploaded Bulletins Allows users to upload content to act as a bulletin Users can upload Flash Power point video files image files and packages of existing bulletins assuming that the system is licensed appropriately A 2 3 Create Dynamic Bulletins Allows users to create dynamic bulletins including Clock bulletins Weather bul letins CableDisplay bulletins RSS bulletins Event Schedule bulletins Interactive bulletins also requires Create Interactive Bulletins rights or Live Video Feed bulletins assuming that the system is licensed appropriately A 2 4 Create Interactive Bulletins Allows users to create interactive bulletins on a zone assuming that the system is licensed appropriately Users will also need the Create Dynamic Bulletins access right assigned to them f
62. r role as Power User applies under Domain A whereas Standard User applies under Domain B Users Roles Domains Power User Peg Standard User Kari What this means is that whenever Kar is in Domain B she s a Standard User The moment she switches to Domain A she becomes a Power User with a new set of Access Rights Switching back to Domain B relegates her once again to Standard User with her original set of Access Rights If Kar should be a Standard User for multiple domains say Domain B and Domain C then she actually gets assigned the Standard User Role once again this time under Domain C as in figure 3 6 Users Roles Domains Power User Kari Standard User Standard User Each Tightrope web application defines its own set of Domains Descriptions of Domains for FrontDoor can be found in section 4 3 2 on page 24 Carousel in section 4 1 2 on the facing page and Cablecast in section 4 2 2 on page 21 3 5 A Recap Let s take a quick look at these concepts one more time e Tightrope servers support multiple users e Each Tightrope application contains distinct functions or abilities Access Rights which can be granted to users e A set of one or more Access Rights can be combined into a Role e Roles are assigned to Users for a Domain in the software We put all of these concepts to use in chapter
63. s 45 6 1 10 About This screen will tell you what version of the FrontDoor software your system is running If you encounter a problem our Technical Support team will want to know the version number of your software so they can accurately track issues See section 7 10 on page 58 for details 6 2 Important Things to Set Up Some areas of Server Setup are more critical to the proper usage of your system than others At the minimum you will want to visit the following sections when initially setting up your server Site Login Url details on section 7 2 on the next page Server Security details on section 7 3 on page 48 Mail Settings details on section 7 4 on page 48 Time Settings details on section 7 5 on page 50 46 6 Introduction to Setting Up Your Server 7 Server Setup Reference 7 1 Site Name This chapter describes FrontDoor s Server Setup options in detail The Site Name section see figure 7 1 sets the name of the server as seen in web page headers Site Name The name of your server or organization FIGURE 7 1 Main Menu Server Setup Site Name 7 2 Site Login Url Example Tightrope Media Systems Main Menu Site Name Site name Tightrope Media Systems Update Cancel _ These settings should be properly configured before deploying your FrontDoor server This Url is used to direct users to the FrontDoor login page from external sources such as an email see figure 7 2 Site Url
64. s Main Menu Carousel Roles Role Mame Bulletin Creation Access Rights SS 0 g I BB SB K OOo Oo D Oo 0 0 Do Do Do wN Create Alert Bulletins Create Auto Authorize Bulletins Create Set Extra Bulletin Properties Create Dynamic Bulletins Create Interactive Bulletins Create Template Quick Edit Create Repeating Bulletins Create Standard Bulletins Create Submit Bulletins to this Zone Create Uploaded Bulletins Manage All Bulletins Manage Approve Waiting Bulletins Manage Bulletin Housekeeping Manage Other User Bulletins Media Manage User Media Media Manage Zone Media Media Edit Bulletin Templates Other Edit EventDisplay Schedule Other Extras Setup Global System Configuration Setup Zone Setup Update Cancel Main Menu Carousel Roles Roles for Carousel Role Name Bulletin Grestion New Role 29 FIGURE 5 7 Both of our Creation Roles 5 3 Step 2 Create Users FIGURE 5 8 The default User Account List 30 Main Menu Carousel Roles Roles for Carousel Role Name Rights Users Auts Aufhorized Bulletin Creation i Delete Bulletin Creston New Role Now it s time to give John and Scott an account on the system We ll start by heading back to the User Management menu If you re still on the Carousel Roles List screen click the Main Menu link in the header of the page Once back at the User Management menu click
65. s section Tightrope does not support Windows XP and AD integration on the server side N Ss For an end user to get official support they must run the Carousel server software on Windows 2003 or 2008 B 4 Create Active Directory groups Now we can log into the domain controller and create two groups e TRMS_Users e TRMS_Admins ALL users with Carousel access will go into the TRMS_Users group These users will not be able to administer FrontDoor Users that are members of the TRMS_Admins group will be allowed to change user roles FrontDoor User Man agement rights At this time both groups are hard coded into our software You will need to use these exact names for the integration to work correctly including capitalization B 5 Modify the FrontDoor Web config file We need to change a few of the keys in the FrontDoor config file Remem ber if you are upgrading from an earlier version of the software FrontDoor 5 2 or earlier you will need to copy TRMS Web FrontDoor Web config latest over TRMS Web FrontDoor Web config to get the newest keys Edit the following line s connectionString property and enter our domain informa tion lt add name ADConnectionString connectionString LDAP ad mydomain com gt Change the membership from lt membership defaultProvider TrmsMembershipProvider gt to lt membership defaultProvider ADMembershipProvider gt Uncomment the following sect
66. sed in Roles which have been assigned to a Location Domain They will be ignored in the context of a Channel Domain Earlier we assigned the Scheduling Role to Kari Pete and Scott see figure 4 3 on the previous page This role contained Access Rights of the Location or Channel based type In Kari and Pete s case the Scheduling Role is assigned to them for a Channel Domain This means that both Kari and Pete will be granted these Access Rights for their specific channel and nowhere else Scott on the other hand was assigned the Role for a Location Domain In this case Scott is granted the Access Rights for every Channel inside the Location In other words Scott can schedule shows on both Pub 15 and Gov 15 with just a single Role assignment Finally there are Global Access Rights In contrast to the Location based Access Rights that apply only to Location Domains the Global Access Rights apply everywhere In other words having a Global Access Right in any one of your Roles means that you are granted that Access Right everywhere in the software regardless of your current Domain Let s say that the Autopilot Role that we assigned to Chad earlier also has a Global Access Right As mentioned earlier if we assigned Chad the Autopilot Role for the Head end Location Domain he would be able to do autopilot tasks on the Head end Location but not on the Satellite Location However since the Global Access Right is also a
67. source See section 7 5 on page 50 for details Software from Tightrope Media Systems must be properly licensed before it can be used In the Licensing section you can enter a license code for the software that you have purchased The software is usually pre licensed on the server before it is shipped so you should only need to enter this section if you have purchased additional software or upgrades See section 7 6 on page 52 for details New versions of Tightrope software can be downloaded from the Updates section You will be required to enter an update key before gaining access to the software updates To obtain an update key contact Tightrope Media Systems Technical Support Contact information can be found in section 1 2 on page 7 See section 7 7 on page 55 for details Your system makes extensive use of databases for storing and retrieving important data It is a good idea to regularly backup these databases to protect from losing your data in the event of a disaster In the Database Tools section you can backup any or all of your databases to a variety of locations See section 7 8 on page 56 for details If there are any errors that occur in our software we want to know about it Tightrope software has a mechanism for automatically sending the details of an error to us so we can fix it in a future release In this section you can control whether or not this information is sent to us See section 7 9 on page 58 for detail
68. ss What do you do Ideally you would assign both of them all of the Access Rights related to creating bulletins but assign the Auto Approve Bulletins Access Right only to Scott With this setup they both could create bulletins but John s bulletins would be held for approval before going live and Scott s bulletins would go live immediately We won t go into exactly what each Access Right means for now For a more complete description of the Access Rights in each application see chapter A on page 63 14 This works fairly well for two users but imagine if you hired ten more people half of which were John like and half were Scott like Even in this contrived example you would end up manually assigning dozens of Access Rights Multiply the problem by the actual number of Access Rights available in each application 3 Although I guess it depends on your definition of interesting 3 User Management Basics and you ll quickly realize that keeping everything organized would be a challenge even for Scott himself Fortunately FrontDoor solves this problem by abstracting sets of Access Rights Access Rights can be combined into Roles A Role is simply a group of Access Rights In FrontDoor you never into Roles actually assign Access Rights directly to users Instead you first group Access Rights into Roles and then assign Roles to users Example In figure 3 2 we have created two roles each with a set o
69. t are housed there To keep John from messing around with Scott s Head end shows we assign John the Show Modification Role for the Satellite Location Domain Scott on the other hand gets the role for his Head end Location as pictured in figure 4 2 on the next page 4 2 Things to Consider for Cablecast 21 FIGURE 4 2 John and Scott assigned to different Roles in different Domains 22 Example Location Based Location or Channel Based Global Users Roles Domains Location Satellite Show Modification John Head end gt Show Modification Scott Things get a bit more complex when we talk about Channels the next type of Domain in Cablecast Each Location can have one or more Channels and every Channel has a Schedule of programs to be played on air This time let s say TRMS TV has a single location Head end The Head end Location has two Channels Pub 15 and Gov 16 The Public channel schedules shows that are produced by members of the community whereas the Government channel plays city council meetings school board meetings etc You ve got two staffers working at TRMS TV Pete and Kari Pete s in charge of Gov 16 programming and Kari runs programming on Pub 15 Ideally you d like to prevent Pete from scheduling shows on Kari s channel and vice versa This can be accomplished by creating a Schedul
70. tically approved Go through the same steps to create a new role called Auto Authorized 27 FIGURE 5 4 The Role Edit screen 28 A OD 0 0 0 D Do 0 Do Do 08 Do Do D OO DD Main Menu Carousel Roles Role Name New Role 1 Access Rights Create Alert Bulletins O reate Auto Authorize Bulletins Create Set Extra Bulletin Properties Create Dynamic Bulletins Create Interactive Bulletins Create Template Quick Edit Create Repeating Bulletins Create Standard Bulletins Create Submit Bulletins to this Zone Create Uploaded Bulletins Manage All Bulletins Manage Approve Waiting Bulletins Manage Bulletin Housekeeping Manage Other User Bulletins Media Manage User Media Media Manage Zone Media Media Edit Bulletin Templates Other Edit EventDisplay Schedule Other Extras Setup Global System Configuration Setup Zone Setup Update Cancel Bulletin Creation Make sure to check the Create Auto Authorize Bulletins Access Right for this new role When finished we should have a Role List that looks like figure 5 7 on page 30 Notice that this new Role has an extra Access Right These Roles should cover the access that John and Scott need for now so let s move on and create some user accounts 5 A Walk through Creating Users With a Purpose FIGURE 5 5 Setting up our Bulletin Creation Role FIGURE 5 6 The Bulletin Cre ation Role 5 2 Step 1 Create Role
71. tin Housekeeping Allows users to delete large sections of bulletins at once A 2 14 Manage Other User Bulletins Allows users to alter bulletins belonging to other users A 2 15 Media Manage User Media Allows users to upload manage and delete their own set of media A 2 16 Media Manage Zone Media Allows users to upload manage and delete media that belongs to the entire zone A 2 17 Media Edit Bulletin Templates Allows users to alter the templates on a zone 64 Appendix A Access Rights Reference A 2 18 A 2 19 A 2 20 A 2 21 Setup Zone Setup Allows users to make changes to zone settings linked on the main menu Setup Global System Configuration Allows users to make changes to system settings accessed by the Configure button on the main menu Other Extras Allows users to access the Extras menu item Includes links to RSS feeds screen saver client downloads and public web site links Other Edit EventDisplay Schedule If licensed allows users to edit the EventDisplay schedule A 3 Access Rights In Cablecast A 3 1 A 3 2 A 3 3 A 3 4 A 3 5 A 3 6 A 3 7 Cablecast has a handful of Access Rights which allow you to limit what functionality your users can have Modify Schedule Location or Channel based Allows users to alter the schedule for a single channel or for every channel at a location based on domain Every user can view schedules this access right al
72. yone possessing the Admin account can do anything he or she pleases in the software Therefore it is extremely important that access to this account be strictly controlled Only give the Admin login information to those who need full control of the system It is considered a best practice to give yourself a separate user account and log in as Admin only when needed This way if your account is somehow compromised the Admin account is still safe Each and every Tightrope system ships with the same default Admin password of trms Be sure to change this password immediately Example Each Tightrope application contains distinct functions or abilities which can be granted to users These abilities are called Access Rights If a user has been granted a particular Access Right he or she will be able to perform that particular ability For those who like logic here s a syllogism Carousel contains an Access Right which grants the ability to create standard bulletins If John has a user account on the server which has been granted that Access Right then John can create standard bulletins using his account Certain configurations of Carousel limit the number of users you can create See section 4 1 3 on page 21 for more information 2 Actually this depends on the Domain scope to which John has the Access Right See section 4 1 3 on page 21 for details 13 Example For those who are visual see figure 3 1 John has a user

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