User Manual DSD-5028 Series
Contents
1. DSD 5028 Series 28 Industrial Stretched Signage Display Monitor AD ANTECH Enabling an Intelligent Planet Copyright The documentation and the software included with this product are copyright 2014 by Advantech Co Ltd All rights are reserved Advantech Co Ltd reserves the right to make improvements in the products described in this manual at any time without notice No part of this manual may be reproduced copied translated or transmitted in any form or by any means without the prior written permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable How ever Advantech Co Ltd assumes no responsibility for its use nor for any infringe ments of the rights of third parties which may result from its use Acknowledgements Intel and Pentium are trademarks of Intel Corporation Microsoft Windows and MS DOS are registered trademarks of Microsoft Corp All other product names or trademarks are properties of their respective owners Product Warranty 2 years Advantech warrants to you the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of pur chase This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech or which have been subject to misuse abuse accident or improper installation Advante2. I mode Image Size Zoom in DVI only Note 2 3 Zoom out Note 3 Top Note 3 Bottom Note 3 Middle Note 3 and Freeze Frame On Off DVI only If input timing does not comply with LCD native timing 1920x358 setting the image size to Top Middle Bottom will force display alignment to the top middle bottom sec tion of source image Note 4 71 af Picture Image Size EF Freeze Frame ee o lll 11 DSD 5028 User Manual 3 1 3 2 Image Setting for VGA mode Image size Zoom out Note 3 Top Note 3 Bottom Note 3 Middle Note 3 Horizontal Position Vertical Position and Auto Adjust If input timing does not comply with LCD native timing 1920x358 setting the image size to Top Middle Bottom will force display alignment to the top middle bottom sec tion of source image Note 4 Mricture S e tu p PMR EE position 032 Ny V Position 552 Auto 3 1 4 Language Setting Options English Traditional Chinese Simplified Chinese gt a lt Et Sr cur OMXS Language O OSD settings a E2 Reset 3 1 5 OSD Manager Transparency OSD Timeout sec Reset Picture img Adj Language OSD settings Note1 Only DVI input Video Timing 480i 480p 720p 1080i 1080p support Color Tint function DSD 5028 User Manual 12 3 2 3 2 1 3 2 2 Note 2 Only DVI input Video Timing 480i 480p 820p 1080i 1080p support gt Zoom in mode Note 3 Mode select RS 232 Remote Control Configu
3. SD 5028 series is a brand new Industrial Stretched Signage Dis play Monitor that offers innovative size shape and display resolution designed to meet the needs of customers who want quick and easy integration with Advantech Embedded Box Computers such as ARK and DS lines 1 2 Features 28 16 3 1920 x 358 high resolution stretched display with LED backlight High brightness of 700 cd m High Contrast ration 1 3000 0 C 45 C operating temperature support Ultra wide viewing angle 178 178 Dual signal interface with VGA 8 DVI RS232 remote control available Audio output Wall mounting 200 x 100mm Fanless design 1 3 Applications Application scenarios public information displays especially for narrow limited pub lic spaces Bus Metro route maps Station information displays advertisements or schedules Signage displays placed in elevators Advertisements in cafeterias and public venues Entertainment Gaming Public advertisement machines 1 4 Product Photos Front view DSD 5028 User Manual 2 Rear view DE IO left right view Keys View 3 DSD 5028 User Manual 1 5 Naming Rule DSD 5028 User Manual 4 System Setup Sections include E Specifications m Dimensions Mm Accessory Packing 2 1 Specifications Note The DSD 5028 series offers the following features and meets precise N specifications BE Unless otherwise noted all the information listed below is subject t
4. ch assumes no liability under the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most of our customers never need to use our repair service If an Advantech product is defec tive it will be repaired or replaced at no charge during the warranty period For out of warranty repairs you will be billed according to the cost of replacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem encountered For example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list any onscreen messages you get when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain an RMA return merchandize authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Replacement Order Card and a photocopy proof of purchase date such as your sales receipt in a shippable container A product returned without proof of the purchase date is not eligible for warranty service 5 Write the RMA number visibly on the outside of the package and ship it prepaid t
5. ent from that to which the receiver is connected Consult dealer or an experienced radio TV technician for help FM This equipment has passed the FM certification According to the National Fire Pro tection Association work sites are classified into different classes divisions and groups based on hazard considerations This equipment is compliant with the speci fications of Class I Division 2 Groups A B C and D indoor hazards Technical Support and Assistance 1 Visit the Advantech website at http support advantech com where you can find the latest information about the product 2 Contact your distributor sales representative or Advantech s customer service center for technical support if you need additional assistance Please have the following information ready before you call Product name and serial number Description of your peripheral attachments Description of your software operating system version application software etc A complete description of the problem The exact wording of any error messages iii DSD 5028 User Manual Warnings Cautions and Notes Warning Warnings indicate conditions which if not observed can cause personal injury Caution Cautions are included to help you avoid damaging hardware or losing data e g A There is a danger of a new battery exploding if it is incorrectly installed Do not attempt to recharge force open or heat the battery Replace t
6. he battery only with the same or equivalent type recommended by the man ufacturer Discard used batteries according to the manufacturer s instructions Note Notes provide optional additional information Document Feedback To assist us in making improvements to this manual we would welcome comments and constructive criticism Please send all such in writing to support advantech com DSD 5028 User Manual iv Safety Instructions 10 11 12 13 14 15 16 Read these safety instructions carefully Keep this User Manual for later reference Disconnect this equipment from any AC outlet before cleaning Use a damp cloth Do not use liquid or spray detergents for cleaning For plug in equipment the power outlet socket must be located near the equip ment and must be easily accessible Keep this equipment away from humidity Put this equipment on a reliable surface during installation Dropping it or letting it fall may cause damage The openings on the enclosure are for air convection Protect the equipment from overheating DO NOT COVER THE OPENINGS Make sure the voltage of the power source is correct before connecting the equipment to the power outlet Position the power cord so that people cannot step on it Do not place anything over the power cord All cautions and warnings on the equipment should be noted If the equipment is not used for a long time disconnect it from the power source to avoid da
7. he image is incorrectly displayed or the full screen image does not appear m Please make sure the screen resolution on the motherboard is correct The position of screen is not in the center m Adjust the H position and V position or perform Auto Out of Range m When the message Out of Range appears onscreen it indicates that the sig nal of the computer is not compatible with the LCD display i e the resolution exceeds the specified resolution for the LCD m Adjust the BIOS setting to match the correct resolution No signal m The display is powered on but can neither receive nor display any signal from the computer Check all power switches power cables and VGA signal cables to ensure that all are connected correctly on both sides Going to sleep m Ifthe system goes to sleep then the display has either been set to power sav ing mode or the display is experiencing a sudden signal disconnection problem For the former check the BIOS system settings and or Windows configuration For the latter check power cable connections to computer on both sides DSD 5028 User Manual 16 17 DSD 5028 User Manual AD ANTECH Enabling an Intelligent Planet www advantech com Please verify specifications before quoting This guide is intended for reference purposes only All product specifications are subject to change without notice No part of this publication may be reproduced in any form or by any means electr
8. in is provided in the user manual for user s selection if the power adapter is not shipped with the unit V DSD 5028 User Manual DSD 5028 User Manual vi Contents Chapter 1 aa aRWN Chapter 2 2 1 2 2 2 3 2 4 Chapter 3 3 1 3 2 Appendix A A 1 A 2 OVEIVIEW sacs eee 1 Introduction xiii oia 2 Features nine iii an tent lan gehenden 2 Applications osito dti cn dada 2 Product Photos issued bean 2 NAMING RUNG iis ensure 4 System SetUPeoonccocononenononenonanenonanenananons 5 SPECIICATIONS rarement hentai taire macceeas 6 DIMENSIONS vivido terne nent a E ait anee tetes 7 Figure 2 1 DSD 5028 Series Dimensions 7 Packing IST 2 8 atiosin eine 7 Power Oufp t u uuu uessu denne sind 7 OSD Key Functions uususu0000nun0000n 9 OSD Functions DSD 5028 Series u 2244440nnesennnnnnnennnnnnnnen nennen 10 3 1 1 Select Signal Input Source 10 3 1 2 Picture Setting ee 11 3 1 3 Image Setting guet aaa 11 3 1 4 Language Setting cir 12 3 1 9 OSD Manager cti dada adds 12 RS 232 Remote Gonltol 4u een 13 3 2 Configuration ii lia 13 3 2 2 COMMANGS ia MANIA lin fe 13 Troubleshooting 15 Introductions he ren ds 16 Troubleshooting eiii ee 16 vii DSD 5028 User Manual DSD 5028 User Manual viii Overview Sections include E Introduction m Features E Applications E Product Photos E Naming Rule 1 1 Introduction The Advantech D
9. mage by transient overvoltage Never pour any liquid into an opening This may cause fire or electrical shock Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel If one of the following situations arises get the equipment checked by service personnel E The power cord or plug is damaged Liquid has penetrated into the equipment m The equipment has been exposed to moisture E The equipment does not work well or you cannot get it to work according to the user s manual E The equipment has been dropped and damaged The equipment has obvious signs of breakage DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW 20 C 4 F OR ABOVE 60 C 140 F THIS COULD DAMAGE THE EQUIPMENT THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS The sound pressure level at the operator s position according to IEC 704 1 1982 is no more than 70 dB A DISCLAIMER This set of instructions is given according to IEC 704 1 Advantech disclaims all responsibility for the accuracy of any statements contained herein Caution For power adapter selection the information about the adapter output i rating 24 Vdc 5A min or 120 W m
10. o change without prior notification Display Model DSD 5028 Size 28 Stretched LED panel Resolution 1920 x 358 16 3 Viewing Angle 178 H 178 V Brightness 700 cd m Color Support 16 7 M colors Contrast Ratio 3000 1 Response Time 6 5 msec Backlight Life 50 000 hrs Operating Temperature 0 45 C 32 113 F Storage Temperature 20 60 C 4 140 F Environment Humidity 80 RH Max Ta lt 45 C non condensing 5 500Hz 0 002G Hz 1 Grms 1 hour for X Y and Z Vibration per axis Input VGA x 1 DVI D x 1 RS232 x 1 reserved for 1 0 remote control 24V DC power din Output Audio output x 1 12V DC Jack Max 12W Source Enter Menu Up Down Left Right Power System OSD on off p 9 Power 120W power adapter with AC100 240V input and DC 24V 5A output EMC Compliance CE FCC CCC 6 DSD 5028 User Manual 2 2 2 3 2 4 Dimensions q OM arsch te 5 a EN DU IM WANNA Figure 2 1 DSD 5028 Series Dimensions Packing List m 1x 120W DC24V Power Adapter 1 x DVI cable 2 0 meter 1 x HDMI to DVI cable 1 5m 1 x RS232 9P 9P 1 8M M F cable optional order 1 x Power Cord optional order Note The above accessory cables are
11. o your dealer Part Number 2006502800 Edition 1 Printed in Taiwan August 2014 DSD 5028 User Manual ii Declaration of Conformity CE This product has passed the CE test for environmental specifications Test conditions for passing included the equipment being operated within an industrial enclosure In order to protect the product from being damaged by ESD Electrostatic Discharge and EMI leakage we strongly recommend the use of CE compliant industrial enclo sure products FCC Class B Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to radio or television reception which can be determined by turning the equip ment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit differ
12. onic photocopying recording or otherwise without prior written permis sion of the publisher All brand and product names are trademarks or registered trademarks of their respective companies O Advantech Co Ltd 2014
13. ration BAUDRATE 19200 PARITY NONE BITS 8 STOPBIT 1 Commands KEY COMMAND POWER BE EF 02 06 00 AE D7 07 00 00 00 00 00 SOURCE BE EF 02 06 00 7F D6 06 00 00 00 00 00 MENU BE EF 02 06 00 C8 D7 01 00 00 00 00 00 RIGHT BE EF 02 06 00 4C D6 05 00 00 00 00 00 LEFT BE EF 02 06 00 9D D7 04 00 00 00 00 00 UP BE EF 02 06 00 FB D7 02 00 00 00 00 00 DOWN BE EF 02 06 00 2A D6 03 00 00 00 00 00 VGA mode only KEY COMMAND AUTO Adjust BE EF 02 06 00 58 D5 11 00 00 00 00 00 13 DSD 5028 User Manual DSD 5028 User Manual 14 Appendix A Troubleshooting A 1 Introduction If experiencing trouble with the monitor or it fails to operate correctly please refer to the following instructions before calling the Advantech service center If unable to cor rect the faults using the instructions below then please contact the distributor or the service repair center A 2 Troubleshooting No image appears on screen M Check to see that all the I O and power connectors are installed correctly and connected Refer to 1 4 IO left right view Make sure that none of the connectors are crooked broken or loose Make sure that the OSD power on the LED is turned on Make sure that brightness is not set to minimum Make sure that the screen resolution is set to the correct setting for the type of LCD and that the setting does not exceed the resolution specified for the partic ular model of LCD T
14. subject to change depending on SKU Power Output DSD 5028 supports 12Vdc output maximum loading is 12W which is effective only if the monitor is turned on 7 DSD 5028 User Manual DSD 5028 User Manual OSD Key Functions Sections include OSD Functions 3 1 OSD Functions DSD 5028 Series Ensure that content design is based on a resolution of 1920 x 358 The OSD key of the DSD 5028 display 1920 x 358 resolution was selected to illustrate the examples below Button Description Power Turns the monitor power ON or OFF Menu Activates the OSD menu Exits menu Auto Automatically adjusts the clock phase H position and V position Value Up Down Left Moves the selector to option Right Changes the gauge value of the selected option LED Function DPMS ON Blue DPMS STANDBY Orange 3 1 1 Select Signal Input Source Analog PC VGA input Digital DVI input MN NN Digital DSD 5028 User Manual 10 3 1 2 Picture Setting Adjusts the value of Brightness Contrast Phase VGA only Frequency VGA only Sharpness Color Temp Note 1 Tint Note 1 VGA Brightness tel Contrast Sharpness D Color Temp 5 ST a DVI Img Ad lt tup u Brightness tel Contrast Phase E Frequency E3 Sharpness 3 1 3 Image Setting The setting of image size is effective only when the resolution of source signal is not 1920x358 3 1 3 1 Image setting for DV
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