iVMS-5260 Mobile Client User Manual
Contents
1. 4 Input the device No of the mobile terminal that is added to iVMS 5200 Pro and click Confirm to save the settings 21 iVMS 5260 Mobile Client iPhone User Manual E NOTE Login the iVMS 5200 Pro via Web Manager to check the device No of the mobile terminal For details refer to the User Manual of iVMS 5200 Professional Web Manager Resource Management gt Adding the Mobile Terminal Set the switch for Allow Video Upload Request as on so that the Control Client can request for video upload By default the swicth of Automatically Accept Request will be turned on to accept the video uploading request from the Control Client automatically Otherwise the following windo will pop up when the Control Client asks for video upload and you can click Accept to allow the video uploading request manually Allow the request of video uploading Accept Reject Click to ask for uploading the live video to the Control Client and the following window pops up When the Control Client allows the request the live view taken by the camera of your mobile terminal displays and the user who operate the Control Client can also view the live video You can adjust you mobile terminal to find a desired view Requesting to upload the video Cancel Z au en For the operation via Control Client refer to the User Manual of iVMS 5200 Professional Control Client Optionally you can click gt to edit the parameters of the uploaded2. oao 3 You can drag the timeline to the specific time Full screen playback is also supported Rotate the device and the screen switches to the landscape mode and start to full screen playback 5 You can click the on the top right of the screen to select the search conditions including date and storage Search Record Jf Storge Mode September 5 2014 Figure 4 7 Search by Date 6 Click the to set the search condition or you can click the x to cancel and back to the playback interface 4 3 Managing Camera List 4 3 1 Getting Camera Information Steps 1 Click the tab to enter the camera list interface and tap the camera to show the hidden menu as shown in the figure below 15 iVMS 5260 Mobile Client iPhone User Manual lt ehomb Camera2_ehomb Camera3_ehomb fo F Live View Playback Details Camera4_ehomb Camera5_ehomb Camera6_ehomb Camera7_ehomb yi Camera8_ehomb A Figure 4 8 Hidden Menu of the Camera 2 Click Detais button to get into the detail information of the selected camera including appearance line status PTZ control device type and manufacturer of the device as shown in the figure below gt Camera4_ehomb Appearance Analog Camera Line status Online PTZ control With permission Figure 4 9 Camera Details 3 Click the icon to back to the camera list 4 3 2 Managing My Favorites 1 Select a camera and go to the
3. The performance of the mobile device is not enough or the Mobile Client is not compatible with the mobile device please change one and try again R12 Use the getDevicelnfo command and check if the return user name and C a R14 1 Restart the Mobile Client _ De o R17 Use the getRealPlayURL command and check if the response rtsp address from the iVMS 5200 Pro is correct 1 Verify the network between the stream media server and mobile network is connected 2 Enter the More tab and verify the line selection is correct R 103 R 104 R 202 R203 R 302 R 303 R 402 R 403 R 502 R 503 R 602 R 603 R 702 R 703 R 802 and R 803 R 101 R 105 R 106 R 204 R 205 R 304 R 305 R 404 R 405 R The return signaling from the stream media server is incorrect you Poor network connection please change a network or try later 504 R 505 R 604 R may capture packages on the server and analyze the content 605 R 704 R 705 R 804 and R 805 The port for getting stream of stream media server is blocked R 903 and R 1001 1 Please verify the udp port is mapped 2 Shutdown the firewall 26 iVMS 5260 Mobile Client iPhone User Manual The port for getting stream of stream media server is blocked Please verify the tcp port is mapped Shutdown the firewall Appendix 2 Error Code Description N Class Error Code and Description for interaction with CMS mainly N100 N120 N121 N122 N123 N124 The response
4. content of http request is not Successfu N125 N140 N141 N142 N160 N161 Inputting parameters error Creating url object failed Creating request object failed http request timeout http request exception The response content of http request is empty Creating data doc object failed Getting root node failed Analyzing response status code and description failed Data is not found No enough parameters or the parameters are incorrect when getting the URL from the iVMS 5200 Pro N162 Session error N163 N164 N165 N166 N167 N168 N169 N170 N171 N172 N173 N174 N175 N199 N200 R Class Error Code and Description for interaction with SMS mainly HPR initializing failed User is not found The password is incorrect The device is not found The camera is not found The line is not found The control center is not found The area is not found The stream media server is not enabled No permission The recording file is not found The user is blocked The user is already logged in The function is not supported by the iVMS 5200 Pro Unknown error Server exception Message queue starting failed RtspClient initializing failed VD D Pl wlni e Unsupported protocol N N iVMS 5260 Mobile Client iPhone User Manual e T Creating Rtspengine falled ooOoOoOoOoOoOOO Re imanes O o Theengineisnot found The response content of Setup signaling is not Success
5. iPhone User Manual Chapter 4 Camera Management 4 1 Live View Purpose In the live view mode you can realize the PTZ control turn audio on off image quality selection capture video clips and adding removing favorite for the camera Steps 1 Click the tab to enter the video interface Three kinds of icon will be displayed A control center area and 2 camera echoma pos linin noSMS_noSS 10 7 5 101 ehomb 10 7 52 114 fish danbin H Figure 4 1 Video Interface Click to get camera list Enter the live view interface Steps 1 Tap the camera to show the hidden menu as shown in the figure below 10 iVMS 5260 Mobile Client iPhone User Manual lt ehomb Camera2_ehomb Camera3_ehomb fap Live View Playback Details Camera4_ehomb Camera5_ehomb Camera6_ehomb Camera7_ehomb Camera8_ehomb h Figure 4 2 Hidden Menu of the Camera 2 Click Live View button to enter the live view interface as shown in the figure below South Cross SD Figure 4 3 Live View Interface a nore The image displays in the 4 window division mode by default you can double click the image to enlarge it and you can slide to the left or right to view the image of other windows Slide the control bar to left or right to show the hidden icons Please refer to the next table for detailed descriptions Table 4 1 Description of Live View
6. live view interface of it click the bed on the control bar to add 16 iVMS 5260 Mobile Client iPhone User Manual the camera to My Favourites then the icon becomes bd Or you can click the onthe upper right corner of the Camera Details interface then the icon becomes nae Click the amp icon on the lower right of the camera list to show the My Favorite folder and you can check the contents of My Favorites 17 iVMS 5260 Mobile Client iPhone User Manual Chapter 5 Image Management Purpose The captured pictures and video clips can be viewed and managed in the Image Management interface Steps 1 Click i tab and click the Image Management to get into the image management interface The images and videos are listed by time ae Image Management 2014 09 05 Figure 5 1 Image Interface 2 Tap the image or video you want to preview 18 iVMS 5260 Mobile Client iPhone User Manual Preview Preview Figure 5 2 Image and Video Preview Interfaces You can click the icon on the bottom of the screen to delete the file For image you can click to save the image to your photo album 3 For video files only click to play the record Preview gia iit ctl a ge ere Figure 5 3 Record Preview Interface Table 5 1 Description of Record Preview Interface 19 iVMS 5260 Mobile Client iPhone User Manual eon vesiin ron Description aa Start Pause Delete the video You can
7. table for detailed descriptions Table 4 2 Description of PTZ Control Bar ioe owen ten ton Call Set Preset Ol 3D Zoom In Eight directions control can be realized as A V lt 4 p gt Ves lt j cs A You can quit the PTZ control mode by clicking on the blue icon lt gt Video Quality Selection For the network status may be unstable you can click the A button to select the video quality to adapt different situations m NoTE The video quality of third party camera cannot be set as Fluent When the video quality is set as Fluent the audio will be disabled 4 2 Playback Steps 13 iVMS 5260 Mobile Client iPhone User Manual 1 Click the ka tab to enter the camera list interface and tap camera name to show the hidden menu as shown in the figure below lt ehomb Camera2_ehomb Camera3_ehomb Live View Playback Details Camera4_ehomb Camera5_ehomb Camera6_ehomb Camera7_ehomb A Camera8_ehomb Figure 4 5 Hidden Menu of the Camera fa 2 Click Remote Playback button to enter the playback interface and it will begin to play back from the beginning of that day Remote Playback 10 24 48 Eo l A As J E SouthsCross a wa South Cross 2014 09 05 10 21 48 Of 1O Figure 4 6 Playback Interface Table 4 3 Description of Playback Interface en O omona emn ton iVMS 5260 Mobile Client iPhone User Manual ioe enti nn
8. the server address before logging in the system Steps 1 Click the icon to open the Mobile Client iVMS 5260 lt gt Normal Login Domain Login admin eoccce TI2EST47 5169 7181970 a i f amp M j Oo asc fh space _ gt Figure 3 1 Login Interface of iVMS 5260 2 Click the icon to go to the server address configuration interface as shown in the following figure iVMS 5260 Mobile Client iPhone User Manual he Login Settings g 10 28 7 17 QUWFETRETIY FUEL FOEP AISITDIFIGIHEJFKEL ZEXICIVIBINEIM 123 Q space Figure 3 2 Server Address Configuration Interface 3 Input the server address and click the 2 icon to save the setting and back to the login interface 3 2 Logging In Purpose You can log in the system after filling the required information Before you start Make sure you have configured the server address first or there will be a hint after you click the Login button as shown in the following figure Notice The server address cannot be empty please configure it first Confirm Cancel Figure 3 3 Server Address Hint Two kinds of user normal user and domain user are supported for accessing the iVMS 5200 Pro Please refer to the User Manual of iVMS 5200 Professional Web Manager for the detailed introduction Option 1 Login with Normal User Steps 1 Select Normal Login and input the user name and passw
9. FIIK VISION HT ar a titra o iVMS 5260 Mobile Client User Manual iPhone UD 6L0202D2078A01 iVMS 5260 Mobile Client iPhone User Manual User Manual COPYRIGHT 2015 Hangzhou Hikvision Digital Technology Co Ltd ALL RIGHTS RESERVED Any and all information including among others wordings pictures graphs are the properties of Hangzhou Hikvision Digital Technology Co Ltd or its subsidiaries hereinafter referred to be Hikvision This user manual hereinafter referred to be the Manual cannot be reproduced changed translated or distributed partially or wholly by any means without the prior written permission of Hikvision Unless otherwise stipulated Hikvision does not make any warranties guarantees or representations express or implied regarding to the Manual About this Manual This Manual is applicable to iVMS 5260 Mobile Client Software The Manual includes instructions for using and managing the product Pictures charts images and all other information hereinafter are for description and explanation only The information contained in the Manual is subject to change without notice due to firmware updates or other reasons Please find the latest version in the company website http overseas hikvision com en Please use this user manual under the guidance of professionals Trademarks Acknowledgement HIK VISION and other Hikvision s trademarks and logos are the properties of Hikvi
10. Interface 11 iVMS 5260 Mobile Client iPhone User Manual ioe enti eon oeo coe Added Not added to My kk Favourites Full screen Live View Rotate the device and the screen switches to the landscape mode and start to full screen live view Add the Live View Window Steps 1 Select a free window and click the icon 2 It will switch to the camera selection interface select a camera and the live view image will be displayed directly Stop the Live View Window OPTION 1 Click to back to the camera list interface and the live view of all cameras will be stopped OPTION 2 Select a window and tap to stop it OPTION 3 Steps 1 Drag the image upwards until the E icon appears on the title bar 2 Move the image to the Ei icon and release when the icon becomes red then the corresponding live view window will be stopped Picture Capture In the live view mode click o icon to capture the image Video Clips Click the icon to start clipping the video and the icon becomes Ej Click the E icon to finish video clipping PTZ Control When clicking the PTZ control icon gt it turns to blue icon Sj and the PTZ control bar appears on the bottom of the screen as shown in the figure below 12 iVMS 5260 Mobile Client iPhone User Manual Live View South Cross SD Figure 4 4 PTZ Control Bar The control bar can be slided to the left or right to show the hidden icons Please refer to the next
11. drag the cursor to locate the specific time Optional The batch deleting files is supported In the image management interface click the E on the bottom of the screen And tap to select the files and click the Delete button to confirm 4 Please select a picutre 2014 09 05 DAGGIE Cancel Figure 5 4 Batch Delete Files 20 iVMS 5260 Mobile Client iPhone User Manual Chapter 6 Uploading the Video Purpose The live video of the mobile terminal which has installed with iVMS 5260 Mobile Client can be uploaded to the Control Client for viewing Before you start At least one mobile terminal should be added to the iVMS 5200 Pro and the area that contains the mobile terminal should be configured with SMS For adding mobile terminal and managing the area refer to the User Manual of iVMS 5200 Professional Web Manager Two modes are available for viewing the live video from the mobile terminal Upload the Video Actively ask for uploading the live video to the Control Client Receive the Video Upload Request Allow the request from the Control Client of uploading the live video Steps 1 Click the nay tab to enter the interface of other functions les Image Management Flow Statistic Upload Video J About Help 2 Click the Upload Video button to set the video upload parameters 3 Click button to pop up the device No window r H Device No test1 Cancel Confirm
12. es onea E N 16 Chapter 5 image Management sses isscsa cts cei crave ANE EEA E E sees cen A EAE ER 18 Chapter 6 Upl adme the VideO niera a O O 21 Chapter Alarm NotificatiOMscsscsssecsicsssessrossneore esaer toanen eeina soaa aea aoaea aae aea eaa aiti 23 Chapters Other Functions crssanaooinrsenr raaa a a A aieaehiies 24 8 1 Dalal Sale SlauiStl Sne a a 24 8 2 ADOT a a E E r E A OEE 25 8 3 lE S EAEE IEAA E E E TE EAE ETE TAE AEE EAE TEE ETE A er 25 APPEND sassoc deasa 26 Appendix 1 Error Code and Troubleshooting cccccccsseccccsseccceesecseaecceseneeeseaeseeseseesseeseesees 26 Appendix 2 Error Code Description 00onnnsseessseesssersssresssrerssrrsssrressresssrressrressreessrresseressrresseerese 27 iVMS 5260 Mobile Client iPhone User Manual Chapter 1 Overview 1 1 Introduction iVMS 5260 Mobile Client is installed on the iPhone The iVMS 5260 Mobile Client is the mobile client software designed for getting access to the iVMS 5200 Professional hereafter simplified as iVMS 5200 Pro via Wi Fi 3G and 4G network with mobile device it fulfills the functions of the devices connected to the iVMS 5200 Pro such as live view remote playback PTZ control and so on e NOTE Before you can get live view or playback of the camera via iVMS 5260 Mobile Client you should configure SMS Stream Media Server for the area that the camera belongs to For configuring SMS for the area please refer to the User Man
13. ful The response content of change bitrate signaling is not Successful The response action of random location is not Successful 28 iVMS 5260 Mobile Client iPhone User Manual The response content of restore signaling is not Successful 0101201050605 29 g First Choice for Security Professionals
14. ions 8 1 Data Usage Statistics Purpose When you get access to the iVMS 5200 Pro via the 3G and 4G network the mobile data usage will be recorded and you can view that of current day current month and history Steps 1 Click the me tab to enter the interface of other functions lass Image Management Flow Statistic Upload Video J About Help Figure 8 1 Interface of More Tab 2 Click the Flow Statistic button to view the data usage 24 iVMS 5260 Mobile Client iPhone User Manual lt Flow Statistic Current Day 0 00B Current Month 827 47KB History 827 47KB Figure 8 2 Interface of More Tab 8 2 About Steps 1 Click the Pa tab to enter the interface of other functions 2 Click About to get the Mobile Client information 8 3 Help Steps 1 Click the ney tab to enter the interface of other functions 2 Click Help to get the tutorial of the Mobile Client 25 iVMS 5260 Mobile Client iPhone User Manual Appendix Appendix 1 Error Code and Troubleshooting N122 N123 N124 and 1 Please verify the network of your mobile device is connected N125 2 Please verify the server is online N124 N140 N141 and l l ae Verify the iVMS 5200 Pro supports the mobile device access N170 Please verify the Stream Media Server is working N171 Please verify you have the control authentication of iVMS 5200 Pro Troubleshooting for R Class Error R1 Restart the Mobile Client
15. ord in the login interface ee kore The user must be added on the iVMS 5200 Pro For configuration of adding users please iVMS 5260 Mobile Client iPhone User Manual refer to the User Manual of iVMS 5200 Professional Web Manager 2 Click the button to log in nore The account will be frozen for 10 minutes after 5 failed password attempts The number of the users who simultaneously log into the iVMS 5200 Pro via iVMS 5260 is limited by the License you purchased If the current logged in users have reached the limit then no more users can login again Option 2 Login with Domain User Steps 1 Click Domain Login and input the domain user name and password 2 Click the button to log in Note The account will be frozen for 10 minutes after 5 failed password attempts The number of the users who simultaneously log into the iVMS 5200 Pro via iVMS 5260 is limited by the License you purchased If the current logged in users have reached the limit then no more user can login again 3 3 Logging Out Steps 1 Click the p tab to enter the interface of other functions RJ Image Management Flow Statistic Upload Video FJ About Help Figure 3 4 Interface of More Tab iVMS 5260 Mobile Client iPhone User Manual 2 Click the in that interface 3 Click Logout in the popup menu Logout Cancel Figure 3 5 Loguot Confirmation Message iVMS 5260 Mobile Client
16. sion in various jurisdictions Other trademarks and logos mentioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY IN NO EVENT WILL HIKVISION ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK HACKER ATTACK VIRUS INSPECTION OR OTHER INTERNET SECURITY RISKS HOWEVER HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED SURVEILLANCE LAWS VARY BY JURISDICTION PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE 1 iVMS 5260 Mobile Client iPhone User Man
17. ual APPLICABLE LAW HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW THE LATER PREVAILS iVMS 5260 Mobile Client iPhone User Manual Contents Chapter 1 OVERVICW erorien orn A E E 4 1 1 FCO CG CUO Nias vac cccscannastonisrnen a E a EA N 4 1 2 SYSTEM RECUIREINCINLS casueceacasctctavennratezasaesanaceaancuasnedavasenatndasuaceav es eeauidaneteieacearatewaihadiacaeeceneats 4 1 3 NETWORK IO DOIG BY eee T TT tia eneee sence T ceadeeeaageneernwlnntcateees 4 Chapter 2 Installing and Uninstalling sessesecesessssececececsssesecesecsesesecececsesesecececscsesececscseseseseceeesee 5 2 1 Iistalkne the Mope Cheni ecarri N N 5 2 2 Uninstalling tive VODICE CIENT icachesartauswnsseaaee see sanncsusbeceretossunceesuswus E Seuaemageeseunseetes 5 Chapter 3 RUNNING the IVMS 5260 nesena a AA a 6 3 1 Configuring the Server Address sctsccustcactesaceisectedouastnoeeeneunt onsgatuiecasaianecstaneeteeauteaaeeaaeedenoteleatucs 6 3 2 LOS SUNS eere A E E aaeadenaat 7 3 3 OENE OUT eee a E cateea tannic unccsnetatesn ataaehaatenats 8 Chapter 4 Calera Management cstiers a a aa A ATEN SATIRA 10 4 1 VENI N a a a au sisusenidasen tan enensttadanemananesalius 10 4 2 PAN Dd CK oro a T S aa T a a a etaaee 13 4 3 Manacihe Camera LISE sre a E a seeniaets 15 Al Gentine camera MoOrmMmatio Nics a a a a a endl acs md ee 15 42 Manage My Favorit
18. ual of iVMS 5200 Professional Web Manager Network traffic charges may be produced during the use of this Mobile Client Please refer to the local ISP 1 2 System Requirements iOS 6 0 or higher version including iPhone 4S iPhone 5 iPhone 5C iPhone 5S iPhone 6 and iPhone 6 Plus series products 1 3 Network Topology Please refer to the following figure for the network topology diagram DVR DVS IPC wireless network BTS DVR DVS IPC ES Mobiel Phone Figure 1 1 Network Topology iVMS 5260 Mobile Client iPhone User Manual Chapter 2 Installing and Uninstalling 2 1 Installing the Mobile Client Purpose Follow the procedures to install the iVMS 5260 Mobile Client on the iOS system Steps 1 Log in the App Store and search the iVMS 5260 Or you can use your phone to scan the QR code shown on the login page of Web Manager Control Client or Web Client to directly enter the iVMS 5260 download page of App Store 2 Download the Mobile Client and install it on the iOS system 2 2 Uninstalling the Mobile Client Purpose Follow the procedure to uninstall the iVMS 5260 Mobile Client on the iOS system Steps 1 Long press the icon 2 Click on the X on the left top of the icon iVMS 5260 Mobile Client iPhone User Manual Chapter 3 Running the iVMS 5260 3 1 Configuring the Server Address Purpose After you open the Mobile Client the login interface appears by default You may configure
19. video including resolution frame rate bitrate and frame interval J button if you want to stop the video uploading 22 iVMS 5260 Mobile Client iPhone User Manual Chapter 7 Alarm Notification Purpose The alarm message of the cameras that are connected to the iVMS 5200 Pro can be pushed to your Mobile Client You can check the alarm information and view the alarm linked live video and playback E AE The camera should have been configured with alarm notification as alarm linkage via Web Manager For details refer to the User Manual of iVMS 5200 Professional Web Manager Steps 1 When the Mobile Client received the alarm notificaiton the following window pops up Note If you do not run the Mobile Client or it runs in the background you can go to the notification center of your phone to check the received alarm notification POS Alarm 2015 05 19 16 28 46 New _ IP Camera33 9616 71 10 Playback Cancel 2 You can check the detailed information of the alarm including the alarm type alarm time and the alarm source 3 Click Live View or Playback to view the live view or record file of the camera FLL 0 NOTE Note The related record file of current day will be searched and it will be played from 5 minutes before the alarm occurs E g if the motion detection alarm occurred at 11 30 then the record file plays from 11 25 23 iVMS 5260 Mobile Client iPhone User Manual Chapter 8 Other Funct
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