The SN Webcast Center v1.0 Manual
Contents
1. button To move the element to the end of the presentation press the lt lt button Slides Polling Questions and Feedback forms can be removed at any time by clicking on the Remove button When finished close this window OPERATING A LIVE EVENT Users who can access Super Administrator Administrator Operate Manger lt assigned in setup gt Operator lt assigned in event setup gt Go to the Operate tabin the main navigation area Click List all Events in the sub navigation area and select your event or do a Quick Search for your event Intemal User Guide Page 12 THE STREAMING NETWORK APPLICATION V1 0 MANUAL Click on the Operate icon The Operator Mode can also be accessed by clicking on the Switch to Operator Mode button in Setup Mode EVENT STAGE The Event Stage is used to set the current status of the notice container this is where the links to the player page appear Stages of an event Stage Description Event Notice Window Not live The event is not yet live The live webcast link will be made available 20 minutes prior to the start of the webcast event The event is live The live webcast is currently in progress Watch Now Archiving The event is being archived The webcast is currently being archived Please check back soon The event is archived The webcast is an archived presentation Watch Now Changing the stage of the event changes the configuration of the Operator page2. gt If youwish to use a common password select yes and enter it on the main page EVENT TYPE AND STAFF Select the type of event that you are creating this should be either Live or Archive Select the type of Stream either Video or Audio IMPORTANT NOTE THIS IS A CRITICAL SELECTION AREA THESE FIELDS DEFINE THE EVENT Select the designer and the operate manager for the event THE DESIGNER AND OPERATE MANAGER ARE LISTED FROM AVAILABLE USERS Click the Create Event button You can return to this screen at any time by selecting List All Events from the Admin tab on the Main Navigation area or doing a quick search and then clicking on the Edit icon EVENT MODULES IMPORTANT NOTE INITIAL SETUP OF THE EVENT MODULES MUST OCCUR BEFORE DESIGN REGISTRATION The registration module is used to create the registration form presented to viewers Add registration fields by entering data in the New Form Field area Intemal User Guide Page 4 THE STREAMING NETWORK APPLICATION V1 0 MANUAL Each fieldis described below Field Description Type A set of radio buttons A single checkbox A text entry box A password field characters are masked Options Used for entering radio button options enter a pipe ee ce Order A number specifying the order of the fields starting from 0 Each field should have a unique number fields are displayedin ascending order based on this number MAKE SURE TO ENTER THIS FEEDBACK
3. ARCHIVE INFORMATION in Archiving or Archived Mode The file name and file size is shown For BOC encoders the archive transfer will occur automatically after the event is finished The Transferfrom Primary button can be used for Remote events to trigger the transfer from Encoder to Server The start time specifies the time that the media file begins to play for the viewer This allows removal of pre event music or testing SLIDE CONTROLLER in Not Live or Live Mode The Slide Controller is used to start and stop the encoder and push slides feedback forms and polling questions To start using the event click on the title of the slide event This will open the slide controller CONTROLLING THE ENCODER To start and stop the encoder push the Start button next to the encoder Once started the button name will change to Stop Push this to stop the encoder Intemal User Guide Page 13 THE STREAMING NETWORK APPLICATION V1 0 MANUAL IMPORTANT NOTE NEVER PUSH THE RED SYMBOL THIS IS USED FOR TROUBLESHOOTING ENCODERS MOVING THROUGH THE SLIDE CAROUSEL Use the lt lt and gt gt buttons to move through the carousel gt gt will move you to the next set of slides lt lt will move you to the previous set of slides PUSHING SLIDES IMPORTANT NOTE VIEWERS WILL ONLY RECEIVE SLIDE CHANGES WHEN THE ENCODER IS RUNNING THE PUSH HAS BEEN SUCCESSFUL WHEN THE SLIDE APPEARS IN THE BOTTOM RIGHT HAND WINDOW S
4. LIDE PREVIEW WINDOW If One Click push is checked off you can push slides by clicking directly on each slide otherwise you must select a slide and click the Push Slide button QUESTION VIEWER The Question Viewer is used to view questions that the audience submits If you have selected Moderated Questions in the configuration you will see an Launch viewer and a Moderated Questions button If you do not have Moderated Questions submitted you will only see the Launch Viewer button VIEWING QUESTIONS To view questions click on Launch viewer New questions will appear when you push the refresh button QUESTION MODERATION To moderate questions click on the Moderated Questions button To allow a question to be viewed in the Question viewer you must select the Show button next to the question Once pressed this button will change to Hide To remove the question from the launch viewer window click the Hide button To remove the question permanently press the Remove button QUICK REGISTRATION INFORMATION Registration information is shown here for quick reference Intemal User Guide Page 14 THE STREAMING NETWORK APPLICATION V1 0 MANUAL POLL RESULTS Poll Results are shown here for quick reference SETTING UP ARCHIVE EVENT OPERATION Users who can access Super Administrator Administrator Operate Manger lt assigned in setup gt Go to the Operate tabin the main navigation area Click List a
5. SS Once the time has been entered for each slide click the merge slides button SETTING UP ARCHIVE EVENT SLIDES Users who can access Super Administrator Administrator Operate Manger lt assigned in setup gt See Setting up Live Event Slides the process is the same OPERATING AN ARCHIVE EVENT Users who can access Super Administrator Administrator Operate Manger lt assigned in setup gt Operator lt assigned in event setup gt Go to the Operate tabin the main navigation area Click List all Events in the sub navigation area and select your event or do a Quick Search for your event Click on the Operate icon The Operator Mode can also be accessed by clicking on the Switch to Operator Mode button in Setup Mode EVENT STAGE The Event Stage is used to set the current status of the notice container this is where the links to the player page appear Stages of an archived event Stage Description Event Notice Window Archiving The event is being archived The webcast is currently being archived Please check back soon The event is archived The webcast is an archived presentation Watch Now Changing the stage of the event changes the configuration of the Operator page ARCHIVE INFORMATION in Archiving or Archived Mode Intemal User Guide Page 16 THE STREAMING NETWORK APPLICATION V1 0 MANUAL The file name and file size is shown QUESTION VIEWER The Question Viewer is use
6. The SN Webcast Center v1 0 Manual http console snwebcastcenter com Developed by The Streaming Network This document is a user manual for the SN Webcast Center Webcast provisioning software THE STREAMING NETWORK APPLICATION V1 0 MANUAL ADMIN Access AMn Design ETT REPORT LOGOUT EVENT SYSTEM DASHBOARD MANAGER v1 0 ADMIN SYSTEM complete list of all events in the system please select Event in the QUICK SEARCH area and click the ch button CLIENT VE EVENT DATE CLIENT EVENT EVENT DATE QUICK SEARCH 0 Event _ Client search ADD A CLIENT Users who can access Super Administrator Go to the Admin tab in the main navigation area Click Add Client in the sub navigation area Enter a client name and select submit ADD USERS Users who can access Super Administrator Administrator Go to the Admin tab in the main navigation area Click Add User in the sub navigation area If you are adding the user as a Super Administrator select the client that this user belongs to IMPORTANT NOTE THE CLIENT NAME WILL POPULATE ONCE YOU COMPLETE A FEW CHARACTERS ONLY CLIENTS THAT ALREADY EXIST CAN BE USED Intemal User Guide Page 2 THE STREAMING NETWORK APPLICATION V1 0 MANUAL CREATE A USER LOGIN Enter the following fields Field Description Full Name The proper name of the person The e mail address of the person MAKE SURE TO ENTER User group Sets the areas of the application that the user has ac
7. The feedback module is used to create feedback forms that are presented to viewers in the slide windows during an event Add feedback fields by entering datain the New Form Field area Each fieldis described below Field Description Type A set of radio buttons A single checkbox A text entry box A password field characters are masked Options Used for entering radio button options enter a pipe ee Cs o Check off if this field is required Order A number specifying the order of the fields starting from 0 Each field should have a unique number fields are displayedin ascending order based on this number MAKE SURE TO ENTER THIS Intemal User Guide Page 5 THE STREAMING NETWORK APPLICATION V1 0 MANUAL SLIDES Use this module to create a slide carousel and to upload slides IMPORTANT NOTE YOU MUST ENTER A TITLE AND CLICK SUMBIT BEFORE MOVING ON YOU MAY ADD THE SLIDES LATER IF YOU DO NOT THE SLIDE CONTROLLER WILL NOT BE ACCESSIBLE Once done you can add slides to your presentation Select the PPT file and Browse of the slide carousel you want Select the size of the slides you wish to upload IMPORTANT NOTE THE DEFAULT TEMPLATE USES SLIDES OF WIDTH 480 USE THIS SIZE UNLESS YOU ARE USING ANOTHER TEMPLATE POLLING Use this module to create polling questions that you can present to the viewer during a presentation Enter the question in the question field Add the possible answers separating answers w
8. cess to outlined in the table below The password the user will use User Group Description Tabs User has Access to Admin Design Operate Report Super Administrator Full Access to all clients X Administrator Full Access to client user was e eeateduner E Designer Access to events that user has D O an eaea Operator Access to events that user has been assigned toin the Operator Mode Setup X Operate Manager Access to events that user has been assigned toin Event Setup Reporter Report access to client user was A emcee ADD AN EVENT Users who can access Super Administrator Administrator Go to the Admin tab in the main navigation area Click Add Event in the sub navigation area BASE EVENT INFO vY Select the client whose event you will be adding from the drop drop list Enter the title for the event Click on the calendar icon and select the date of the event Select the time and time zone of when the event is occurring ee Enter the estimated number of viewers this is used for server load tracking Intemal User Guide Page 3 THE STREAMING NETWORK APPLICATION V1 0 MANUAL EVENT MODULES Select the appropriate modules by clicking on the checkbox IMPORTANT NOTES v ALL EVENTS MUST HAVE REGISTRATION LOGIN AND SLIDES v YOU SELECT SLIDES YOU MUST NAME THE SLIDE CAROUSEL BEFORE YOU CAN USE THE SLIDE CONTROLLER TO START AND STOP EVENTS yY SUPPORT DOCUMENTS ARE REQUIRED TO UPLOAD EMAIL BANNER CONTENT
9. change the color click the pick color button next to the box There are three distinct areas that can be edited Container Description Login The area where the user enters login registration infomation Notice Once the viewerlogsin the login container becomes the notice container Details This is the main area where event links and info is displayed Intemal User Guide Page 9 THE STREAMING NETWORK APPLICATION V1 0 MANUAL Click next step to continue Step 4 Upload Design Images Upload the logo and secondary image following the dimensions listed foreach template TEMPLATE A logo dimensions should be 298x118 TEMPLATE B logo dimensions should be 898x118 For both templates the secondary image dimensions are 200x200 and is only used for Audio Events The preview button can be used to view the current images and to confirm that the uploaded images appear properly Click next step to continue Step 5 Event Details Text Enter the text for the Intro and Preflight pages The Intro page is the page that viewers first see and the Preflight page is what viewers see after logging onto the event Click the Submit button to continue Review Use the preview intro page and preview preflight page to view the pages you have just created OPERATE SETTING UP LIVE EVENT OPERATION Users who can access Super Administrator Administrator Operate Manger lt assigned in setup gt G
10. d to view questions that the audience submits If you have selected Moderated Questions in the configuration you will see an Launch viewer and a Moderated Questions button If you do not have Moderated Questions submitted you will only see the Launch Viewer button VIEWING QUESTIONS To view questions click on Launch viewer New questions will appear when you push the refresh button QUESTION MODERATION To moderate questions click on the Moderated Questions button To allow a question to be viewed in the Question viewer you must select the Show button next to the question Once pressed this button will change to Hide To remove the question from the launch viewer window click the Hide button To remove the question permanently press the Remove button QUICK REGISTRATION INFORMATION Registration information is shown here for quick reference POLL RESULTS Poll Results are shown here for quick reference REPORTS VIEWING REPORTS Users who can access Super Administrator Administrator Designer Operate Manager Operator Reporter Go to the Report tab in the main navigation area Click List all Events in the sub navigation area and select your event or do a Quick Search for your event Click on the setup icon GENERAL INFORMATION Intemal User Guide Page 17 THE STREAMING NETWORK APPLICATION V1 0 MANUAL Information about the event is listed here REPORTS Reports for modules that have been
11. e setup icon Click on the Order Remove Individual Slides button IMPORTANT NOTE THE FIRST ELEMENT MUST BE A SLIDE AND NOT A POLLING QUESTION OR FEEDBACK FORM ADDING ELEMENTS To add slides click on Add next to the PPT file you wish to addin the Slide Sources Area Intemal User Guide Page 11 THE STREAMING NETWORK APPLICATION V1 0 MANUAL To add a Polling Question click on Add next to the Polling Question you want to add in the Polling Question Area To add a Feedback Form click on Add next to the Feedback Form you want to add in the Feedback Area ORDERING ELEMENTS Elements are ordered based on when you add them to the application Only 5 elements are shown at a time to move back and forth through the elements use the Pre set Previous set and Next set buttons You can also navigate to an element by entering it s position number and clicking the Go button To view all slides click on the View All Slides button Use the lt lt lt gt gt gt buttons to change the order of elements To move an element Select the element you want to move by clicking on it for slides click on the position name for poll questions and feedback form click on the title To move the element forward one position press the gt button To move the element back one position press the lt button To move the element to the start of the presentation press the lt lt
12. ith the pipe Click Add question You can add as many polling questions as you would like QUESTIONS Use this module to set whether or not moderation is required If moderation is required select Yes and save SUPPORT DOCUMENTS The support document module is used to add resource material for viewers to download URLs to reference upload speaker photos or upload a banner for use by e mails Below is a description of each field The title of the resource to be posted as it appears to the user If this is a URLit will be hyperlinked to this title Intemal User Guide Page 6 THE STREAMING NETWORK APPLICATION V1 0 MANUAL Description The description of the content viewed by the viewer for document download and speaker photos for URL this should be the full form URL http www Browse and upload a file if the resource is a download document speaker photo or e mail banner Download document PDFs PPTs DOCs etc Speaker photo A graphic file JPG or GIF used for speaker photos WIDTH MUST BE 180px A URL for the view to navigate to RL E mail banner A graphic file JPG or GIF used as banner to be used for e mails WIDTH MUST BE 600px Click Add document when done LOGIN The login module is used to spedfy the field used to identify viewers This field must be unique therefore itis recommended that e mail address is used If passwords are required for each user the field that contains the password is
13. ll Events in the sub navigation area and select your event or do a Quick Search for your archive event Click on the setup icon OPERATOR ASSIGNMENT The operator assignment allows you to assign a person to operate an event This person will only have access to the operator mode for an event and will not have access to the setup mode Assign an operator to the archive event selected from all operators setup for the present client and select assign a new operator IMPORTANT NOTE THIS IS NOT NECESSARY IF AN ADMIN IS OPERATING THE EVENT SLIDES There is a link to the Slide Controller Event management tool This tool allows you to setup and order slides polling questions and feedback forms Please see Slide Controller below for further instructions ARCHIVE MEDIA Archive media allows you to upload encoded archive files for use in the archive presentation Browse your computer for an archive file and dick the upload file button to upload IMPORTANT NOTE MAXIMUM FILE SIZE IS 500 MB BUT A GOOD INTERNET CONNECTION IS ALSO REQUIRED TO PREVENT TIME OUTS The status of the upload will be shown in the Internet browsers status bar MERGE SLIDES WITH ARCHIVE MEDIA Intemal User Guide Page 15 THE STREAMING NETWORK APPLICATION V1 0 MANUAL IMPORTANT NOTE THE SLIDES MUST BE ADDED AND THE MEDIA FILE UPLOADED BEFORE THIS STEP CAN BE COMPLETED Enter the time each slide should appear relative to the media file in the format HH MM
14. mail scheduling CONGRATULATIONS IT IS NOW TIME TO MOVE ONTO DESIGN DESIGN DESIGN AN EVENT Users who can access Super Administrator Administrator Designer lt assigned in setup gt Go to the Design tabin the main navigation area Click List all Events in the sub navigation area and select your event or do a Quick Search for your event Step 1 Choose a template Select a template to use Please note if you select a different template your previously entered design elements will be overwritten Click next step to continue Step 2 Choose a Theme Select a starting theme to use Click next step to continue Intemal User Guide Page 8 THE STREAMING NETWORK APPLICATION V1 0 MANUAL Step 3 Choose Styles IMPORTANT NOTE SOME OF THE COLORS OF THE EVENT PAGES ARE TIED TO THIS THEME AND CANNOT BE CHANGED THESE ARE LINK COLORS Not Registered Yet resources speakers reload here system check and the outside and image borders DETAILSCONTAINER BACKGROUND FFFFFF BORDER COLOR 336600 o DETAILSCONTAINER_H1 COLOR FFFFFF BACKGROUND 33660 LOGINCONTAINER BACKGROUND FFFFFF BORDER COLOR 336600 oo LOGINCONTAINER_H1 COLOR FFFFFF BACKGROUND 336600 NOTICECONTAINER BACKGROUND FFFFFF BORDER COLOR 336600 o NOTICECONTAINER_H1 COLOR FFFFFF BACKGROUND 336600 o Each of these containers refers to a different part of the live page In order to
15. o to the Operate tabin the main navigation area Click List all Events in the sub navigation area and select your event or do a Quick Search for your event Click on the setup icon OPERATOR ASSIGNMENT Intemal User Guide Page 10 THE STREAMING NETWORK APPLICATION V1 0 MANUAL The operator assignment allows you to assign a person to operate an event This person will only have access to the operator mode for an event and will not have access to the setup mode Assign an operator to the live event selected from all operators setup for the present client and select assign a new operator IMPORTANT NOTE THIS IS NOT NECESSARY IF AN ADMIN IS OPERATING THE EVENT SLIDES There is a link to the Slide Controller Event management tool This tool allows you to setup and order slides polling questions and feedback forms Please see Slide Controller below for further instructions STREAMS Select the publishing point encoder that will be used from the drop down list Streaming Network Live BOC1 VC Unit video encoder Streaming Network Live BOC2 Auto coupler audio encoder Click the create stream button SETTING UP LIVE EVENT SLIDES Users who can access Super Administrator Administrator Operate Manger lt assigned in setup gt Go to the Operate tabin the main navigation area Click List all Events in the sub navigation area and select your event or do a Quick Search for your event Click on th
16. selected for an event in setup will be available here unselected modules will be greyed out For each report there is an option to view the report or to download the re port in CSV format except Polling which does not have CSV compatible formatting Click on the view report button to download the report click on the download button to download the report Intemal User Guide Page 18
17. specified here Select the login field toggle password protection on or off and select password field if applicable Then select save E MAIL The e mail module is used to create e mail reminders that will be sent to registered viewers at spedfied times IMPORTANT NOTE DESIGN ELEMENTS ARE TAKEN FROM THE DESIGN OF THE EVENT PAGE AND THE SUPPORT DOCUMENTS THEREFORE SUPPORT DOCUMENTS ARE REQUIRED THE BORDER OF THE EMAIL TEXT IS TAKEN FROM DETAILS CONTAINER BORDER COLOR THE EMAIL BANNER IS UPLOADED IN THE SUPPORT DOCUMENT AREA In order to create an e mail completes the new e mail information Field Description Currently only reminders are supported Either text for text only or html amp text Recipient Email Specify which registration field contains the registrants e mail address Reply To The from and reply to e mail address listed on the e iain mail the viewer receives The text to appear in the body of the e mail Intemal User Guide Page 7 THE STREAMING NETWORK APPLICATION V1 0 MANUAL Click the add email button once all of the information is entered Enter an e mail address under Test Email and click Send test email to test the formatting of the e mail Enter the date and time to send the reminder to viewers and click add The same e mail reminder can be sent multiple dates times To edit an e mail that has already been setup click on the Edit icon Click on the green cross to change e
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