TC-8000 Series User Manual - Mediatechnics Systems Inc.
Contents
1. X 39 TRUESOUND 39 List of Figures FIGURE 1 PLEXTOR PX R820T PX W8220T PX W124TS PX W1210TS JUMPERS cmm 24 FIGURE 2 R QUEST TRUECOPY12S amp TRUECOPY16S JUMPERS ecscsscssssssesssesssssesssessscssseseesesssseseesessseessees 25 FIGURE 3 PLEXTOR PX R820T PX W8220T PX W124TS PX W1210TS 26 FIGURE 4 R QUEST TRUECOPY12S amp TRUECOPY 16S JUMPERS csscsscssssssesssesssssesssessscssssseesuesseeseesesssesssees 26 vii Your new TC 8000 Series CD R Tower is designed to allow fast easy and reliable duplication of CD R discs The following sections will get you started copying or comparing CD Rs quickly Useful features are ignored here so after getting started using these instructions we recommend you browse the Operation section to become familiar with all the powerful features of your TC 8000 Tower Possible errors are also bypassed If you encounter problems see the Error Messages section of this manual Box Contents Carefully remove your TC 8000 CD R Tower from it s shipping carton and verify that all parts are present If there are missing or damaged parts contact R Quest or an authorized distributor immediately to correct any mis packed or missing parts You should find the following packaged with your CD R Tower sl C 8000 CD R Tower Power Cord J T his user2. Press the NO key A list of the images stored on the hard disk will be displayed on the LCD Use the A amp V keys to place the gt cursor next to the required image and press ENTER Enter the quantity required as above drives will open requesting blank CD Rs in the same way as above Copying CD Rs CD to CD If you are satisfied that your master is of suitable quality this can be a very quick way to make your first copies Using this function will enable you to start making the first set of copies while the master is still being read At the main menu use the up A or down V arrow keys to put the cursor on the Left of the LCD display next to the Copy CD to CD menu line Press the ENTER key to select that menu function The next prompt will be for a CD Image name Enter Image Name To use the default name NO NAME just press the ENTER key at this point See the Entering Text section of the Operation chapter for instructions on entering an image name Next the system will ask for the number of CD Rs to copy Enter Ouantity _ Press the ENTER to accept the quantity 0000 will keep copying until stopped by pressing the STOP key at the end of a set of discs The top CD R tray will open and the following prompt will be displayed Insert Master CD Press any key Put the Master CD in the tray and press the ENTER key The tray will close and the master disk will start analyzing When the Mast
3. Enter New Key Enter a new installed options Key String Entering this Key String can change your installed options Contact R Quest or an authorized R Quest distributor to get a new key string See the Entering Text section of this chapter for instructions on entering text Setup Menu These menus are used to select various options available on the CD Tower Duplication Options These functions set up options used during the duplication process Use the up arrow A key to scroll up or press the down arrow key V to scroll down Press the YES or NO key to select the desired values When the displayed selections are correct press the ENTER key to save or press the STOP key to exit and leave the options unchanged TC 8000 Series User Manual Burn CD If set to NO the system is in simulate mode and will not actually write a CD R It goes through all the motions and is a good test to see if the CD Tower is in operating condition NOTE If this is set to NO the following warning message will be displayed WARNING Copier is in SIMULATE mode Press YES to continue or any other key to cancel and the BURN SIM field of the LCD will show SIM for Simulate Burn while copying CD Rs Compare Master If set to YES the Master CD will be read a second time and the new read compared with the first If the data are not the same a BAD MASTER error will be displayed NOTE This feature is disabled for any Audio or Video tracks on the CD This is not a lim
4. RY Multt imase ee bp ete cette pepe ed de de tette e e etis IKSK QUAntlLy crece o t eee en Check CD R SIZE RR Eee e oi ee Read Write Speedie uia o ERIS eo e MBA tatur Read Data 55 ENTERING TEXT RC NY Y SDE TIE Eh fei TP EP st y GN GWN GYF Y GG Se a CG Nunibets adiad E AE A GRUG GRENIER DT COPYING CD RS NOT CD TO CD Gi eee teet hee Tdd dedi edo dd COPYING CD RS CD TO tr treten e enn re n e Ur pee or ae reris GFTN FYW FYD YY BATCH MODE SOME AUTOLOADERS ONLY APPENDIX A ERROR MESSAGES 99999999299929290902009090909020090900000090900000090909090000900000090000090000909090000909090995 20 APPENDIX SETUP 22 DEFAULT SETUP eere cae cue ERR ERI RR TENER TENER SEEN NEU EU RE eee DY DYN 22 D plication Options Setup ie tette ete ree eee eni erede rege odere tee ere en 22 Read Write Speed et e th otha ee d dere RU Hane ae GYG eene cL WT 22 INSTALLING WRITERS AND READERG ccssssssssssssssessescessessessssssessessssssse
5. Series Tower can be used with autoloaders that support a tower controller Some of these autoloaders support batch mode This is a method of copying more than one master CD without starting each job individually This system relies on recognizing new master CDs in the input hopper as they are loaded in to the recorders Each master CD should be placed on the input stack together with the blanks in such a manor that the master would be loaded first followed by the blanks Each master and the required number of blanks should be placed in on the input hopper until all masters and blanks are on or the input hopper is full Make sure that the first master 1s the first CD to be loaded TC 8000 Series User Manual A batch job will terminate if the input hopper is empty and all CDs have been recorded or if the master being read has errors Appendix A Error Messages Following is a list of error messages that may be displayed No HARD DISK This would appear during the power up sequence if no hard disk could be found Check that the power cable is correctly installed on the hard disk and that the data cable is correctly connected between the hard disk and the copy electronics If in doubt contact your R Quest authorised dealer See the Installing Hard Disks section of Appendix C for more info No Writers Found This suggests that either no writers are installed or that they are incorrectly installed Check power
6. is very simple but user confirmation is requested several times before the drives are actually updated The drive firmware update file MUST be located in the root directory of a standard ISO9660 CD ROM Choose the menu item Utilities Firmware Utilities Load Drive F W and follow the prompts on the LCD TrueRID Scan This function is useful for tracking media through a production process and is only available when using TrueCopy recorders This function will request that a CD be inserted and will then scan for RID codes on recorded media If no RID is present then RID Found will be display If an RID is present it will be displayed on the LCD The RID will contain a drive manufacturer code and the drive s electronic serial number Every drive has unique RID A CD with an RID code can be traced to the exact drive that recorded it To find the electronic serial number of TrueCopy drives select the menu item Utilities System Information True RID Info TrueQA Scan TrueQA Scan is only available when used with TrueCopy recorders TrueQA scan will scan recorded media checking for uncorrectable C1 and C2 errors Uncorrectable C1 errors are present on all CD media and are normal However uncorrectable C2 errors lead to bad data or clicks amp pops on audio CDs When scanning a CD if there is any count other than zero 0 for C2 consider this disc to be of unsatisfactory quality Note Some CD Copy protection schemes rely on bad bl
7. manual NOTE If your TC 8000 CD R Tower is damaged during shipment please contact the freight carrier first then contact your distributor or R Ouest You should save your shipping materials so that if the need arises you can return your CD R Tower for service This packaging was designed specifically for shipping your CD R Tower Other packaging may not be as suitable Operating Environment Your TC 8000 CD Tower system should be used in a climate controlled environment free of dirt dust excess humidity excessive heat or electro magnetic interference TC 8000 Series User Manual Allow at least four 4 inches of clearance around the sides and back of the unit for ventilation Power On After the power is turned on the TC 8000 CD R Tower goes through a series of self tests If the Main Menu prompt does not appear within a minute or so see the Error Messages section of this manual Quick Start Copying Not CD to CD This quick start section assumes the Duplication Options Setup Menu Duplication Options are set as shipped from the factory If they are not or if these instructions do not work then go to the Operation chapter of this manual for detailed operating instructions Use the up A or down V arrow keys to put the gt cursor on the Left of the LCD display next to the Start Copying menu line Press the ENTER key to select that menu function If there is already a CD image on the hard drive the following prompt will be dis
8. rper e E UI RI REI ere e 8 Detragment HD Lieber gue nd e Ora ne db a e ava Y GO d ue die e e tense ecd obs 8 UU AE HE 8 Hard Disk Utilities Rei pre ee i e ae e e OR RR ENSE AR EORR RUNE 8 Show HD Free SPAC in uu n 8 Show HD Info Defragment HD System HD 8 Firmware Utilities e tB RURSUS RI OUR RANU 9 Load System E W eau yd nd E ee i ate e d ue b eb ba cd tob 9 Eoad Fron CD ninaa ERI ERE AERE UR EE IS 9 Toad XMODEM i yn diu GY ep c ee REC E eet RS 9 Load Drive nw HOP GR IA 9 Tr eRID Scale gi nef peter e Ere e ba eb decr ey 10 TrueQA Scan 2 10 System Informatio Eee ed be db d eaaet 10 a Gu WG GYG GG NF tee ED 10 11 Y GN NG YY GY REN 11 Hard Drive ohm Ge RE RUN EGER ERU RE RR RR DRE 11 Upgrade License ades GO UHR Ege GC 11 TC 8000 Series User Manual SHOW Current K amp y a Gu conem emn erede Di n YG mr LP OD ete E Re ret 11 Enter New Key ene ddy NT ea n pde bebe eo Hop tu ce dead ae fee aetas 11 A INC Fn i D plication Options ern oa Ue e edic nd iege etat does Burn CD nuu eere rere t side sas REPRE Un DR EO ERE ERECTAE Compare TE neti LCD do Compare Copy Gi REG Y ERU DID RE PE TR
9. that allows media to be tracked to the recorder that created it TrueQA a feature that allows the user to check the quality of recorded media TrueLaser a feature used on TrueCopy recorders to maintain and enhance recording guality over the entire recorder surface TrueSound a feature that allows the system to detect and reject audio masters likely to cause a click or pop on copies iii TC 8000 Series User Manual Additional features are being added so please check regularly for the latest firmware releases TC 8000 Series User Manual TABLE OF CONTENTS BOX CONTENTS ER RE E AREE NR RE RE ERR ERR ERR 1 OPERATING ENVIRONMENT tt tt tte ttt ttt ttt tt IAU AA I IAU UU IU 1 PO WER CON tty MEE 2 QUICK START COPYING NOT CD TO 2 QUICK START COPYING CD TO ttt ttt tt IA AUU HU 3 QUICK START COMPARING ettet ttt ttt tt ttt A IAU II IU IU 4 TURNING ON ette ee DW PP ORNARE E ede AE RYN 5 KEYBOARD cite to ee AER E RU EORR OU e dre Dp yt al cates Yd YA 5 Image Functions zit E E ERE RENE ERR ND Y EON RN 7 Load New Master oreet m RERO Bine NI RA 7 Last of lina ges o cn i ddd ddd eerie aden deed teli ate tede e ne etis dde Show HD Free Space Delete np P Wd E M Rename Image uu pr rtp rr
10. to each CD R drive and check that the SCSI cable is correctly connected to each drive and to the copy electronics See Installing Readers amp Writers section of Appendix C for more info Make sure that every writer has a unique SCSI ID If two SCSI devices have the same ID they will not work ERROR No disc in drive The system cannot detect a Master CD in the drive ERROR Disc in drive appears to be blank The system tried to read a Master which appears to be blank Check the Master CD and try again User Data Corrupt The user set up including Duplication Options is corrupted system will automatically reset the options to the factory settings Job Cancelled The user pressed the stop key TC 8000 Series User Manual WARNING Copier is in SIMULATE mode The duplication options are set to simulate NOT write a CD R This means that the system will go through all the motions of writing CD Rs but will not actually burn them See the menu item Setup Menu Duplication Options Burn CD in the Operation section for more info Bad Master The system tried to read a master disc but found an error Try reading at a slower speed or replace the master with a new one Disc Format Not Supported The system does not currently support this kind of CD format Contact an authorized R Quest dealer for possible firmware upgrades Appendix B Setup Default Setup Following is the default or as shipped fr
11. 2001 R Quest Technologies Then several status messages will be displayed And Finally gt Start Copying Start Comparing Copy CD to CD Image Functions If this series of messages are displayed then your CD R RW Tower is ready for use If this series of messages are not displayed or different messages are displayed see the Error Messages section of this manual Keyboard Following 1s the function of each key on the keyboard TC 8000 Series User Manual YES Key Left arrow or YES If being prompted to enter a number or character this key moves the cursor 1 character to the left If prompted with a question this key answers YES NO Key Right arrow or NO If being prompted to enter a number or character this key moves the cursor 1 character to the right If prompted with a question this key answers NO Key up arrow If being prompted to enter a number or character this key increments the character at the cursor to the next higher character or number If a menu is being displayed this key moves the cursor to the next menu selection up V Key V down arrow If being prompted to enter a number or character this key decrements the character at the cursor to the next lower character or number If a menu is being displayed this key moves the cursor to the next menu selection down Enter Key If being prompted to enter a number or name this key accepts the currently displayed selection If a men
12. CD Rs The first is to read a master amp start copying immediately The second is to start copying using a master image already stored on the internal hard disk usually created by a previous Copy job or by using the Image Functions Load New Master function The third is to use the Copy CD to CD function that can read a master store the data to the hard disk and make copies at the same time However the last method may not be as reliable as the first two methods where a master CD is scratched or of a poor guality To start copying from a new master use the up A or down V arrow keys to put the gt cursor on the Left of the LCD display next to the Start Copying menu line Press the ENTER key to select that menu function If there is already a CD image on the hard drive the following prompt will be displayed Read New Master TC 8000 Series User Manual If there are no master images currently on the hard disk this message will not appear Press the YES key The next prompt will be for a CD Image name Enter Image Name 82 Use the V gt amp lt keys to enter a name for image see Entering Text To use default name NONAME just press the ENTER key Next the system will ask for the number of CD Rs to copy Enter Quantity 24 Using the A V lt amp gt keys enter a quantity to copy see Entering Numbers When the display shows the required count press the ENTER key The top drive tray will open a
13. D R with an R Quest TC 8000 series firmware file in the root directory Load F W XMODEM This function allows firmware to be transferred to the TC 8000 Duplicator via the serial RS232 port using standard Xmodem protocol Select which serial port to use Port 2 is the port on the rear of the machine and what speed to run at 9600 baud or 115000 baud Typical host software would be HyperTerminal in Windows Please refer to the HyperTerminal instructions in Appendix C Load Drive F W The drive manufacturer may update the software that is used by the CD R or CD RW drives from time to time This could be for bug fixes new features or format support or to optimize the recording quality on new media as it becomes available A file containing R Quest approved drive firmware can be obtained from the R Quest web site or R Quest authorized distributors This is the ONLY file that should be used to update the drives Do not attempt to use any other file as it may contain firmware that has not been approved by R Quest TC 8000 Series User Manual VERY IMPORT NOTE It is VERY IMPORTANT that you do not turn off the power while this function is running Turning off the power before the Duplicator has completed the drive upgrade may leave your CD recorders in a state where they no longer function correctly If you are in any doubt about this please contact R Quest or an authorized R Quest distributor before using this feature The update process
14. MEDIAIECHINICS TC 8000 Series CD R RW Duplication Controller User Manual WWW nmeaiatecnnics com With TrueCopy System Technology TC 8000 Series User Manual Powered By R Quest COPYRIGHT orte esas m tet heu Copyright 1999 2001 R Quest Technologies LLC R Quest All rights reserved This manual and the software described in it are copyrighted with all rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the written permission of R Quest 5__________________________________________________ R Quest CopyQuest 8000 TC 8800 TC 8400 TrueCopy TrueCopy System Technology TrueCopy Technology and Powered By R Quest are trademarks of R Quest Technologies LLC Other brand names and product names are trademarks or registered trademarks of their respective companies R Quest may also claim other names words or phrases contained in this manual as trademarks ___________________________________________________ R Quest warrants to the original purchaser that the equipment purchased will be free from defects in material and workmanship for a period of one year All warranty work should be carried out by an official R Quest distributor or returned to the factory Work carried out by a non authorized person will void the warranty If you discov
15. and are normal However uncorrectable C2 errors lead to bad data or clicks amp pops on audio CDs When scanning a CD if there 1s any count other than zero 0 for C2 or an unusually large number of errors consider this disc to be of unsatisfactory quality TrueLaser Used on TrueCopy recorders to adjust laser power over the entire disc surface to maintain and enhance recording quality from the beginning to the end of the recorded disc This feature is particularly important for high speed recording TrueSound Allows the TC 8000 system when used with TrueCopy recorders to scan audio CDs for defects on masters likely to cause a click or pop on copies before copies are made This scanning happens automatically while reading the master CD More TrueCopy System Technology features will be coming in the future so please check regularly for the latest firmware releases TC 8000 Series User Manual Powered By R Quest TC 8000 Series User Manual Part Number 900 00016 01 Revision A Copyright 1999 2001 R Quest Technologies LLC All rights reserved www r guest com TrueCopy System Technology
16. ated by defragmenting the hard drive using Image Functions Defragment HD function Show HD Info Display the installed hard disk information This includes manufacturer model drive firmware revision and total space in megabytes MB Defragment HD Recover all hard drive space associated with erased CD images Depending on the hard drive size and the number and size of erased CD images this function can take several minutes to complete System HD Format This function initializes the hard drive directory structure It should be run anytime a new hard drive is installed in a system This function can also be used to guickly erase all images in the hard drive TC 8000 Series User Manual NOTE This function does not actually remove CD Images from the hard drive and is not a secure erase of the image data It simply marks all the hard drive as unused and available for CD Images Firmware Utilities Firmware Utilities allows the firmware used by the TC 8000 Tower and the CD R or CD RW drives to be updated depending on the drive model Load System F W The software that is used by the TC 8000 to copy CD Rs may be updated from time to time to add new features or support for new drives The following functions are used to update the firmware in the machine Load F W from CD This function reads firmware from a firmware CD R and installs it in the TC 8000 Duplicator electronics A firmware CD R can be created by writing an ISO 9660 C
17. cescnscnsessesaescaecaecaseascasesuecuseesenseatsnssassess 23 abe qitod pede es t tee in esie 23 ei p re dene eu 23 Drive Select Jumper sator e etie ee eo ER FF ede eR 24 TC 8400 4 Writer System Jumpers eese enitn tenente nnne 24 16 88008 Writer Systeni Jumpers uu i RUN aac a YA IG ie EE ERAS 25 INSTALLING HARD DISKS een ends ee te 26 SUPPORTED REC CE A WEE TY Y FFY CHY PEE FT 27 MENU STRUCTURE ttt o UE ERN OU ERRANT EE E Ee E TO PEE 28 USING HYPERTERMINAL TO UPLOAD FIRMWARE ccsssccccecenscceecenscccecensnacecessacecessnsnecessesacceecesssaeececenaeeens 30 APPENDIX D EASY CD CREATOR 4 tte tta 34 USING EASY CD CREATOR 4 TO MAKE CDS FOR 00 0 0 0 1020000 I I I IIu 34 APPENDIX E TRUECOPY SYSTEM TECHNOLOGY ccscsssscsssssssssssssssssssssssessessessessessessesssssssssssssecsessessesssssees 38 Y tn Y FYN dd 38 TRUERID SCAN erst hen iecit dd y YF ds dn An tha oe 38 TRUEQA sene t EE ER Y YC GNU 39 TC 8000 Series User Manual TRUELASER M
18. d An EIDE hard drive should be configured as a MASTER drive Using Slave or Cable Select CS settings will not work Most currently available UDMA 33 UDMA 66 or UDMA 100 EIDE hard drives will work in TC 8000 series systems If in doubt please contact your authorized R Quest distributor for a list of known working drives SCSI hard drives should be configured with an ID that is unigue on the SCSI bus cable a different ID from any other device ID 7 can not be used for the hard drive or any other SCSI drive in the system TC 8000 Series User Manual Use the Utilities Hard Disk Utilities System HD Format menu selection to format the hard disk after installation Supported Formats Following are supported formats as of this writing Contact your authorized distributor or R Quest for an updated list CD ROM Mode 1 Form 1 ISO 9660 UFS HFS etc CD XA Mode 2 Form 1 amp 2 CD DA Audio with ISRC UPC and Sub Indexes CD I Green Book CD Interactive CD I Ready CD G Karaoke Requires Plextor PX W124TSi Recorders Mixed Mode Mode 1 Mixed Mode Mode 2 Playstation Developer CD Extra Blue Book a k a Enhanced CD CD Plus Kodak Photo CD Video CD White Book DOS Windows MAC Unix Linux etc Single Multisession Track At Once Session At Once Disc At Once Many other formats are supported but are not listed here These additional formats can be also be copied by the TC 8000 tower because t
19. e system to either ISO9660 or Joliet if you need the Joliet extensions Also check the Mode 1 CDROM near the bottom and then click on Save As Default The volume label can also be set in this dialog box Next click on the File System tab at the top TC 8000 Series User Manual CD Layout Properties The type of file names used should be set here Note that if you are using long files names allowed by Windows 95 or later Long Files Names should be checked If this is not done the files names will be changed to fit the 8 3 format allowed by DOS and the application may not be able to find all the files as expected Click on the OK button and proceed to mastering Appendix E TrueCopy System Technology All TC 8000 series systems include TrueCopy Technology capability The combination of a TC 8000 series tower with TrueCopy recorders creates a system that is more powerful than ordinary duplication systems that rely just on enhanced drive technology alone This more powerful combination of both TrueCopy drives and a TrueCopy System controller results in a far superior duplication system The additional features provided by TrueCopy System Technology benefit both the duplication and quality control process allowing more accurate copies to be made much more easily Almost all of these features are available exclusively on duplication systems enabled with TrueCopy System Technology Several of
20. er CD has been analyzed all the other trays will open and the following prompt will be displayed TC 8000 Series User Manual Waiting for CD Drive Place as many BLANK CD Rs in the writers as required and close the drives using the drive eject button If there are any drives still open press and hold the ENTER key until all drives close The copier will now start copying There is a timer at the top right corner of the display that counts down and shows the approximate time to go before the end of the recording Note that the reader may stop reading before the recorders are finished This is because all the data from the reader has already been transferred to the hard disk Once the first set of CD Rs are complete remove the master and if required continue copying to all drives by inserting a blank CD R in the drive that was previously used for reading the master master is no longer required for copying because the image is now stored on the internal hard disk Comparing CD Hs Comparing CD Rs allows a copy to be compared against a master image to make sure there are no detectable differences This feature is not available for Audio or Video tracks because Audio Video tracks do not have ECC error correction codes to guarantee data integrity Only data tracks have this Follow the Copying CD R section above but instead of inserting blank CD Rs insert the copied CDs Batch Mode Some Autoloaders Only The TC 8000
21. er physical defects in the media on which R Quest software is distributed or in the User s Manual R Quest will replace the media or manual for a period of ninety 90 days after the purchase of the retail customer You must return the disk or manual to R Quest or an authorized R Quest dealer within the warranty period accompanied by proof of purchase R Quest DISCLAIMS ALL IMPLIED WARRANTIES ON THE PRODUCT INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY PERFORMANCE AND FITNESS FOR A PARTICULAR PURPOSE R Ouest WILL NOT BE LIABLE FOR ANY BUG ERROR OMISSION DEFECT DEFICIENCY OR IN ANY SOFTWARE AS A RESULT THE SOFTWARE IS SOLD AS IS AND THE PURCHASER ASSUMES THE ENTIRE RISK AS TO ITS QUALITY AND PERFORMANCE R Quest SHALL IN NO EVENT BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL CONTINGENT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECT IN THE SOFTWARE OR ITS DOCUMENTATION TC 8000 Series User Manual INCLUDING DAMAGES FROM LOSS OF DATA EVEN IF R Quest OR AN AUTHORIZED R Quest DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES YOU AGREE THAT R Ouest s LIABILITY ARISING OUT OF CONTRACT NEGLIGENCE STRICT LIABILITY IN TORT OR WARRANTY SHALL NOT EXCEED ANY AMOUNTS PAID BY YOU FOR THIS PRODUCT Any written or oral information or advice given by R Quest dealers distributors agents or employees will in no way increase the scope of this warranty Nor may you rely on such oral or
22. he blank CD R did not have sufficient room This feature allows CD Rs to be over burned Enable CD G This option is only available when Plextor PX W124TSi recorders are installed This will allow the copier to scan the additional R W subcodes for the presence of CD G data In order to copy CD G this option must be set to YES If you discover that regular Audio CDs appear as CD G you may want to set this option to NO TrueRID This option allows the user to select whether the drive will record an RID to the duplicated media The RID can be read using the TrueRID scan function see Utilities This option will be set to YES by default If you experience problems where older professional audio equipment displays the RID instead of ISRC codes turn this option off This feature is available only with TrueCopy recorders Master Drive This option allows the user to select which drives recorder or CD ROM drive if installed will be used to read the master Use the left and right arrow keys to select the desired drive Read Write Speed These select the drive speeds to use for each type of drive I O To select higher speeds press the up arrow key To select lower speeds press the down arrow key V Only those speeds supported by the installed drive will be displayed When the displayed speeds are the desired speeds press the ENTER key to save or press the STOP key to leave the speeds unchanged NOTE Slowing the read speed down can some
23. he reason for a default password is to prevent passwords being enabled accidentally Now enter any six key sequence The same key sequence will need to be repeated to confirm the new password From now on this password will need to be entered when prompted Remember a different password can be set for Operator and Setup so be sure to use the correct password Each password can be changed or disabled via additional menu items that are displayed once Passwords have been enabled TC 8000 Series User Manual Entering Text Since there are no letters on the keyboard text must be entered with the arrow keys When text needs to be entered all available character positions are displayed between square brackets as follows If the initial text is not defined all blanks will be displayed Otherwise the starting text will be displayed Press the left lt or right gt arrow to move the cursor the desired character location Then press the up or down V arrow to increment or decrement the displayed character Following are the differences for each type of text asked for in various places in the program CD Image Name CD Image names are 14 characters long Available characters are A Z 0 9 and space blank Key String Key Strings are 14 characters long Available characters 0 9 and A F Numbers Numbers are 4 digits long Available digits are 0 9 Copying CD Rs Not CD to CD There are three basic methods of copying
24. hey are logical formats that adhere to one of the above physical formats If in doubt please contact your authorised R Quest distributor TC 8000 Series User Manual Menu Structure Following is the TC 8000 Tower menu structure Start Copying Start Comparing Copy CD to CD Not when used with autoloader Batch Mode Only when used with autoloader Image Functions Load New Master List of Images Show HD Free Space Delete Image Rename Image Defragment HD Utilities Hard Disk Utilities Show HD Free Space Show HD Info Defragment HD System HD Format HD R W Test Firmware Utilities Load System F W Load F W From CD Load F W XMODEM Load Drive F W Load Loader F W Only when used with flashable autoloader TrueRID Scan Only when used with TrueCopy Recorders TrueQA Scan Only when used with TrueCopy Recorders Loader Utilities Only when used with autoloader Erase CD RW Only if CD RW drives installed System Information PCA Info Writer Info TrueCopy RID Info Only when used with TrueCopy Recorders Hard Drive Info Upgrade License Show Current Key Enter new Key Setup Menu Duplication Options Burn CD Compare Master Compare Copy Multi Image HD Ask Quantity Check CD R Size Enable CD G Only with Plextor PX W124Tsi Master Drive TrueRID Only when used with TrueCopy Recorders Enable Printer Enable Drive x Repeated for all drives Read Write Speed Read Data Read Audio Write Password Menu Operato
25. ion Many users ask how they should make CDs suitable for mass distribution There are many software packages available for CD mastering R Quest does not recommend any specific package over another However there are some basic recommendations 1 For most reliable use on most computers always master Disc At Once DAO for both audio and data For data CDs use only a single track 2 Avoid using multisession unless this is required by your application 3 If multisession is required pay careful attention to whether the disc is fixated or not If the disc is fixated no one will be able to add further sessions i e add or delete files to the CD If the disc is NOT fixated additional sessions may be added by the recipient of the CD which will allow files to be added or deleted 4 Use Mode 1 where possible Use Mode 2 CD XA ONLY where it is required by your application When using Easy CD Creator pictures shown are from v4 02 there are some parameters that should be setup prior to making a CD master Fortunately most of these parameters can be saved as the default setting TC 8000 Series User Manual Choose CD layout properties from the File menu Untitled Easy CD Creator Validate Layout Properties CD Layout Properties Greate 20 Create CD Images Recent PB Rebel Daras and the CD layout dialog box should appear TC 8000 Series User Manual CD Layout Properties Set the fil
26. itation of the TC 8000 series but a limitation of the CD format low level error correction systems Compare Copy If set to YES every CD R just copied will be reread and compared to the data written The CD R will be Verified If the data are not the same or there is a read error the CD R will be considered bad and rejected NOTE This feature is disabled for any Audio or Video tracks on the CD This is not a limitation of the TC 8000 series but a limitation of the CD format low level error correction systems Multi Image HD If set to YES CDs read will named and stored on the hard drive for future use Many CD images can be kept on the hard drive If set to NO a CD read will still be saved to the hard drive but it will have no name and will be overwritten by the next CD read NOTE If Multi Image HD is enabled and CD Images are stored on the hard drive and then the CD Tower is operated with Multi Image HD set to NO all the previous images may be lost TC 8000 Series User Manual Ask Quantity If set to YES the user will be prompted for a quantity to copy compare If set to NO the machine will copy until told to stop by pressing and holding the STOP key Check CD R Size If set to YES the copier will check that the image will fit on the blank CD R before starting to write If set to NO the copier will attempt to write the image to the CD R even if the blank is not large enough This may mean that copies are rejected because t
27. ive firmware provided by R Quest can be used to upgrade drives within a TC 8000 Series system Firmware files from the drive manufacturers cannot be used to upgrade firmware with a TC 8000 Series system While writer firmware be upgraded with manufacturer supplied firmware outside the system it is not recommended to use firmware which is not approved by R Quest TC 8000 Series User Manual Drive Select Jumpers Following are the R Quest standard drive jumpering rules 22 drive on the end of the SCSI cable should have a termination jumper installed No other drives on the same SCSI cable should have a termination jumper 22 All writers on the same SCSI cable must be jumpered with a different drive select address Address 7 all 3 address jumpers on must not be used on any drive No more than four 12X drives or three 16X drives can be on a single SCSI cable NOTE While other cabling and jumpering configurations that follow the above rules will work R Quest only tests with systems jumpered per the following figures To insure compatibility with future firmware and hardware configurations R Quest highly recommends that only the jumper configurations in the following figures be used TC 8400 4 Writer System Jumpers See the following figures for R Quest recommended jumpering for TC 8400 systems Note that the 3 connector on each SCSI cable is note used SCSI cable for top Drives Bus 0 Writer 1 or Reader White
28. nd the following prompt will be displayed Insert Master CD Press any key Put the Master CD in the tray and press the ENTER key The drawer will close and the Master CD will start reading When the Master CD is read the tray will open and the following prompt will be displayed Get Master CD Press any key Get the Master CD from the tray put a blank CD R into the tray and press the ENTER key If more than one copy is required and the tower has more than one drive installed and enabled see Duplication Options other drives will eject their tray and wait for a blank CD Place a blank CD on all open drawers and close them Once all drives have blank CD Rs copying will begin Press the ENTER key to start copying without discs in all drives On completing the copy all drives with good discs will eject the disc and wait for another blank Insert more blanks in the open drawers and close them again Copying will automatically start again once all drives are closed and have blank CD Rs If the message Bad Disc Press Any Key TC 8000 Series User Manual appears a drive has a BAD disc one that was rejected during the copy or verify operation the drawer will remain closed Simply open the drawer using the eject button and replace the disc with a new blank CD R Copy from an image that 15 already on the hard disk select the menu item Start Copying as above but in response to the message Read New Master
29. o before the end of the recording Note that the reader may stop reading before the recorders are finished This is because all the data from the reader has already been transferred to the hard disk Once the first set of CD Rs are complete remove the master and if required continue copying to all drives by inserting a blank CD R in the drive that was previously used for reading the master The master is no longer required for copying because the image is now stored on the internal hard disk Quick Start Comparing Using the Compare function is essentially the same as copying The only difference is that you use the Start Comparing menu selection So see the Quick Start section above NOTE Because of the way Audio and Video CDs are recorded CDs containing Audio or Video tracks cannot be verified This is not a limitation of the TC 8000 series equipment but a limitation of the CD error correction system Operation This chapter provides detailed operating instructions for your TC 8000 CD R Tower Your CD R Tower has many options and features designed to make it more productive and easier to use Please read through this chapter carefully so that you can take full advantage of all the features of your system Turning On When the TC 8000 CD R Tower is turned on it goes through a series of self tests and displays several messages Following are all the messages displayed during a normal power up First TC 8000 Series c 1999
30. ocks and so scanning a copy protected CD will often reveal uncorrectable C2 errors System Information These functions are used to display information about the various components installed in the CD Tower PCA Info Display the installed firmware level the number of writers found in the system and the number of writers licensed in this system TC 8000 Series User Manual Writer Info Display CD R writer manufacturer model number and firmware revision While it is possible to use different writer types and different firmware revisions R Quest recommends using the same writer type and the latest available writer firmware TrueRID Info Display TrueCopy recorder manufacturer model number RID Recorder Identification Number This number is unique No two recorders will have the same number This number corresponds to the information returned by the TrueRID Scan see Utilities and can be used to track recorded media This function is only available with TrueCopy recorders Hard Drive Info Display the manufacturer model number and capacity of the installed hard drive Upgrade License Enabled options can be changed via these functions To get a new key to enable new options contact R Quest or an authorized R Quest distributor Show Current Key Display current installed options Key String You MUST have this Key String available when contacting R Quest or an authorized R Quest distributor to change your installed options
31. om the factory configuration Duplication Options Setup This menu is located at Setup Menu Duplication Options The factory defaults are Burn CD YES Compare Master NO Compare Copy NO Multi Image HD YES Ask Quantity YES Check CD R Size YES Enable CD G YES Only with Plextor PX W124TSi Master Drive 1 or CD ROM Read Write Speed This menu is located at Setup Menu Read Write Speed Read Data 40X Read Audio 13X Write 16X The above speeds assume a TrueCopy 165 recorder is installed as the first drive Other speeds will apply for different drive types TC 8000 Series User Manual Installing Writers and Readers Following are general guidelines for installing CD R Writers Manufacturer Following is a list of recommended drives for use in TC 8000 systems 4 R Quest TrueCopy 125 12x10x32 4 2R Quest TrueCopy 16S 16x10x40 4 zPlextor PX R820Ti 8x20 ePlextor PX W8220Ti 8x2x20 4 zPlextor W124TSi 12x4x32 gs zPlextor PX W1210TSi 12x10x32 4 Plextor UltraPlex 40 As a reader only Other drive types may be supported from time to time Please check with your authorized R Quest distributor for an up to date list of supported drives Firmware Revision R Ouest recommends that all writers have the same version of firmware Drive firmware may be checked using the Utilities System Information Writer Info menu function and upgraded using the Utilities Firmware Utilities Load Drive F W Only dr
32. on Image Functions This menu option is used to maintain image files kept on the hard drive This menu item will not be shown if Multi Image HD is not enabled in the Setup Duplication Options function Load New Master Read CD and put the image on the hard drive without copying or verifying List of Images Show all CD images currently stored on the hard drive Show HD Free Space Display the currently available hard drive space If CD images have been erased more space may be created by defragmenting the hard drive using Image Functions Defragment HD function Delete Image Delete a CD image stored on the hard drive TC 8000 Series User Manual Rename Image Rename a CD Image currently stored on the hard drive See the Entering Text section of this chapter for instructions on inputting text Defragment HD Recover all hard drive space associated with erased CD images Depending on the hard drive size and the number and size of erased CD images this function can take several minutes to complete Utilities The utilities menu provides several useful functions required to maintain and set up your CD R Tower system Hard Disk Utilities These utilities are used to set up and maintain the hard drive in your system The hard drive provides a temporary storage buffer for the CDs you will be copying or verifying Show HD Free Space Display the currently available hard drive space If CD images have been erased more space may be cre
33. played Read New Master Press the YES key The next prompt will be for a CD Image name this will be the first prompt if there are no images on the hard disk Enter Image Name To use the default name just press the ENTER key at this point See the Entering Text section of the Operation chapter for instructions on entering an image name Next the system will ask for the number of CD Rs to copy Enter Quantity ER Press the up arrow key A to set the quantity to 0001 Then press the ENTER key to accept the quantity The top drive tray will open and the following prompt will be displayed Insert Master CD Press any key Put the Master CD in the tray and press the ENTER key The tray will close and the master disk will start analyzing then reading When the Master CD is read the tray will open and the following prompt will be displayed TC 8000 Series User Manual Get Master CD Press any key Get the Master CD from the tray put a blank CD R into the tray and press the ENTER key The CD R Writer tray will close and you are copying your first CD R There is a timer at the top right corner of the display This counts down and shows the approximate time to go before the end of the recording Quick Start Copying CD to CD This quick start section assumes the Duplication Options Setup Menu Duplication Options are set as shipped from the factory If they are not or if these instructions do not wo
34. r 2 S CSI cable for bottom Drives Bus 1 writers 238223 writers 20125010199 Figure 1 Plextor PX R820T PX W8220T PX W124TS PX W1210TS Jumpers TC 8000 Series User Manual SCSI cable for top Drives Bus 0 Use if reader 088718177 Writer1 is installed 1S 2 2 oo Writer 2 50560125059 Writer3 55555 Writer 4 82682 Figure 2 R Quest TrueCopy12S amp TrueCopy16S Jumpers TC 8800 8 Writer System Jumpers See the following figures for examples of R Quest recommended jumpering for TC 8800 systems Reader 0897811 f installed 52052 SCSI cable for top Drives Bus 0 2020222 ww 8 882 2 Whiter 3 EE 5 SCSI cable for middle Drives Bus 1 2020222 Writer 8 088 Writere 5 SCSI cable for bottom Drives Bus 2 Wierz 2020242 wiere 205 85 o TC 8000 Series User Manual Figure 3 Plextor PX R820T PX W8220T PX W124TS PX W1210TS Jumpers Reader if installed 52232 SCSI cable for top Drives Bus 0 Writer1 0505922 Whiter 2 aeg ae gt 3 8959233232 Witer4 5 writers 56568 s Were 1822222 f SOSI oabie for bottom Drives Bus 2 Writer 0265555 writers 2 o Figure 4 R Ouest TrueCopy12S amp TrueCopy16S Jumpers Installing Hard Disks The system requires that a UDMA 33 UDMA 66 or UDMA 100 EIDE or an Ultra SCSI 2 or Ultra SCSI 3 hard drive to be installe
35. r Password Enable Passwords Disable Passwords Change Password Selup Password Enable Passwords Disable Passwords Change Password TC 8000 Series User Manual Only if Operator password is disabled Only if Operator password is enabled Only if Operator password is enabled Only if Setup password is disabled Only if Setup password is enabled Only if Setup password is enabled Appendix C HyperTerminal Using HyperTerminal To Upload Firmware Firmware can be transferred to the TC 8000 series Towers via CD R or via the Serial port To send firmware via the serial port we recommend using Windows HyperTerminal and a NULL MODEM CABLE This type of cable is available from most computer supplies companies HyperTerminal is normally present on most Windows computers It can be found in Start Programs Accessories Communications HyperTerminal Windows Menu Click on the program icon and the following screen should appear Connection Description x New Connection Enter a name and choose an icon for the connection Name Cancel Enter the word Direct in the name box then click in OK TC 8000 Series User Manual Select the COM serial port you would like to use On computers that use a serial port for the mouse you would normally select COM2 This is because the mouse normally uses COMI Then click OK Connect To TC 8000 Series User Manual You will need to configure
36. rk then go to the Operation chapter of this manual for detailed operating instructions Use the up A or down V arrow keys to put the gt cursor on the Left of the LCD display next to the Copy CD to CD menu line Press the ENTER key to select that menu function The next prompt will be for a CD Image name Enter Image Name To use the default name just press the ENTER key at this point See the Entering Text section of the Operation chapter for instructions on entering an image name Next the system will ask for the number of CD Rs to copy Enter Quantity _ Press the ENTER to accept the quantity 0000 will keep copying until stopped by pressing the STOP key at the end of a set of discs The top CD R tray will open and the following prompt will be displayed Insert Master CD Press any key Put the Master CD in the tray and press the ENTER key The tray will close and the master disk will start analyzing When the Master CD has been analyzed all the other trays will open and the following prompt will be displayed Waiting for CD Drive Place as many BLANK CD Rs in the writers as required and close the drives using the drive eject button If there are any drives still open press and hold the ENTER key until all drives TC 8000 Series User Manual close The copier will now start copying There is a timer at the top right corner of the display that counts down and shows the approximate time to g
37. the COM port to the correct speeds This assumes you will chose 115000 on the TC 8000 series tower If this does not work some older computers cannot sustain this high speed then chose 9600 instead Now click OK If you get an error message telling you the program is unable to open the COM port you will need to select a different COM port to use COM1 Properties Make sure you set the properties as shown here or 9600 if you need 9600 Next Select Transfer Send File as below Direct HyperT erminal Send File TC 8000 Series User Manual You will be prompted for the file to send Use the browse button to find the file and set the protocol to Xmodem Send File i21 x Folder C WINNT Profiles Administrator S tart Filename Protocol Xmodem Send Close Cancel On the TC 8000 Series Tower select Utilities Load Firmware Load F W Xmodem Choose the port normally Port 2 and make sure you chose the correct speed setting so that it matches the speed setting in HyperTerminal 9600 or 115000 Press the ENTER key The prompt XMODEM F W UPLOAD Press key to start will appear Press the ENTER key to start Now press the SEND button on HyperTerminal The file transfer should now take place On successful completion the firmware file will automatically be saved in the TC 8800 Appendix D Easy CD Creator 4 Using Easy CD Creator 4 to Make CDs for Distribut
38. these features are documented in this manual Other features are working silently behind the scenes and are not mentioned further Currently supported TrueCopy System Technology features include TrueRID Places an Orange Book compliant electronic watermark on the recorded media Every disc is optionally marked so that it can be traced back to the recorder that created it This electronic water mark can be viewed on the TC 8800 using the TrueRID Scan function This function can be turned ON OFF in the Setup Duplication Options menu TrueRID Scan Displays the RID electronic water mark on a recorded disc This allows a disc to be tracked to the recorder that created it This function will reguest a CD be inserted and will then scan for RID codes on recorded media If no RID is present then No RID Found will be displayed If an RID is present it will be displayed on the LCD The RID will contain a drive manufacturer code and the last ten digits of the recorder s unigue electronic serial number A CD with an RID code can be traced to the exact drive that recorded it To find the electronic serial number of TrueCopy drives select the function Utilities System Information True RID Info in the menu TC 8000 Series User Manual TrueQA Allows the user to check the quality of recorded media TrueOA scan will scan recorded media checking for uncorrectable and C2 errors Uncorrectable errors are present on all CD media
39. times help reading scratched or otherwise damaged CD Rs TC 8000 Series User Manual Read Data Select the speed used when the reader reads data tracks Read Audio Select the speed used when the reader reads audio or video tracks Write Select the speed used when the writing recording burning NOTE Make sure the CD R media being used is rated for the speed being used For instance if writing at 16X make sure the media is rated for 16X write Password Menu The TC 8000 series copiers allow access to be restricted by passwords A different password can also be set for general use Operator Password and for system setup Setup Password The passwords operate independently of each other so it is possible for instance to have a password required for setup but no password required for Operator use It is also possible to have a single Operator Password to give access to the whole machine without additional password requirements for the Setup Menu Passwords are optional May users never need to use passwords Each password must be setup separately By default no password is active and the machine can be used without passwords To enable a password choose either Operator Password or Setup Password from the Setup Menu then select Enable Password The system will request a default password This is a password that is fixed within every machine and cannot be changed The default password is YES ENTER YES ENTER YES ENTER T
40. u is being displayed the ENTER key moves 1 level deeper into the menu structure If the next item is executable it starts that process Stop Key This key stops or aborts whatever is going on When writing CD Rs the system is busy and this key may be sluggish so press and hold it down until prompted to do something else While a menu is being displayed the STOP key backs up 1 level higher in the menu structure LCD Display The LCD display is used either to display menus or to show status For instance while copying it shows what it is doing the number it has to do how many it has done and the current mode Disk at once or track at once 4 71 TC 8000 Series User Manual Menus Structure Use the up and down V arrow keys to position the cursor a gt character on the left most column of the display to the desired menu item Then use the ENTER key to select it Following is a description of each menu selection Start Copying Use this menu option to start copying CD Rs by reading the master to the hard disk and then copy from the hard disk image See the Copying CD Rs section of this chapter for further instructions Start Comparing Use this menu option to start verifying CD Rs See the Verifying CD Rs section of this chapter for further instructions Copy CD to CD Use this menu option to read a master save the data to the hard disk and make copies at the same time See the section Copying CD Rs CD to CD for more informati
41. written communication Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Piracy Illegal Copying The TC 8000 series copiers are designed to help you easily reproduce material for which you own the copyright or have obtained permission from the copyright owner to make copies Unless you own the copyright or have permission from the copyright owner to make copies you may be violating copyright law and be subject to payment of fines damages and or other remedies R Quest accepts no responsibility for the use or misuse of this equipment for illegal purposes If you are uncertain about your rights contact your legal advisor tm TrueCopy System Technology This product incorporates TrueCopy System Technology which when used with TrueCopy recorders provides additional features that are of benefit to the duplication and quality control process Several features are documented in this manual Other features are working behind the scenes and are not mentioned further Currently supported TrueCopy System Technology features include TrueRID an Orange book compliant feature that allows for electronic watermarking of recorded media TrueRID Scan a feature
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