Washing Machine - Trail Appliances
Contents
1. Wash gt Rinse Spin 71 1071 Delay c g amp t9 e On Off Start z XEDE in Li High V nea Power 8 Steam Cycles Delicates e Warm Medium Normal b sra e HandWash Mp ni 6 Eco Warm e Low e Light i Cycle Pause Perm Press Quick Wash Spin Level MI L Child Lock Temp Sanitize e 5 272 Steam Cydes Wash 388 Rie b Spin B Finish B8 peel Power Heavy Duty Normal ae Delicates Steam unu di Start Hand Wash tico cu Perm Press 9 Wool Tm S 4 Hot O High Heavy Sanitize 5 CON Quick Wash C War C Medium Normal Start Pause Eco Warm O Low Oa Pure Cycle CO C Rinse Spin Cold O No Spin O Light off tock Temp Spin Soil Level Select the appropriate cycle for the type of load This will determine the tumble pattern and spin speed for the cycle Normal For most fabrics including cottons linens and normally soiled garments Heavy Duty For sturdy colorfast fabrics and heavily soiled garments Perm Press For wash and wear synthetic fabrics and lightly to normally soiled 1 Cycle Selector garments To minimize wrinkling of laundry select the Perm Press cycle Sanitize For heavily soiled colorfast garments This cycle heats the water to 1502. Wool Quick Wash Rinse Spin Pure Cycle e e Temp Spin Soil Level H Hot H High H Heavy W Warm M Medium N Normal EW Eco Warm L Low L Light C Cold NS No Spin 36 appendix WF361 363 365 02832 03 EN indd Sec4 36 2012 08 20 7 03 44 Model WF365 e factory setting e selectable FUNCTIONS OPTIONS Temp Spin Soil Level Delay Steam H EW C H M L NS H N A L Start o Normal e Heavy Duty m Perm Press e U gt lt Sanitize e e 6 e Delicates Hand Wash Wool e e Quick Wash 6 e e e o Rinse Spin e e Pure Cycle e e C Temp Spin Soil Level H Hot H High H Heavy W Warm M Medium N Normal EW Eco Warm L Low A Cold NS No Spin L Light appendix 37 WF361 363 365 02832 03 EN indd Sec4 37 2012 08 20 7 03 44 warranty U S A SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product as supplied and distributed by SAMSUNG ELECTRONICS AMERICA INC SAMSUNG and delivered new in the original carton to the original consumer purchaser is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of One 1 year part and labor Two 2 years Control Board Parts
3. Has excessive suds Use high efficiency detergent to prevent over sudsing Reduce the detergent amount for soft water small or lightly soiled loads Make sure you are using HE detergent There appears to be an insufficient amount of water The Front Loading washer provides maximum performance using a small amount of water Since the water fill is not completed at the beginning of the wash the amount of water may appear to be small Because the amount of time that water is supplied differs depending on the type of laundry the amount of water may seem small Since water is supplied from the bottom of the tub and the supplied water is absorbed by the laundry the amount of water may seem small Has an odor Check your Detergent Excessive suds collect in nooks and crannies and cause mold Run cleansing cycles to sanitize the machine periodically Silver Care or Sanitize Cycle or Pure Cycle Clean the door seal Diaphragm Dry the interior of your washer after the total cycle has finished WF361 363 365 02832J 03 EN indd Sec8 31 troubleshooting and information codes 31 2012 08 20 ONILOOHS3 18noOduL l VO 7 03 43 troubleshooting ana information codes INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your washer CODE SYMBOL MEANING SOLUTION Unbalanced load prevented your washer from spinning Redistribute the l
4. Power button Press once to turn your washer on Press again to turn your washer off If the washer is left on for more than 10 minutes without any buttons being touched the power automatically turns off s Steam button WF363 WF365 Press this button to use the steam wash function Steam wash is available with Normal Heavy Duty Perm Press Sanitize cycles For heavily soiled colorfast garments Steam wash improves stain treatment and use less water of each cycle See page 23 Signal selection button WF361 WF363 Press the signal button to turn the signal on or off Pure Cycle button WF361 WF365 Use for drum cleaning It cleanses drum of dirt and bacteria Regular use after every 40 washes is recommended No detergent or bleach needed see page 29 WF361 363 365 02832 03 EN indd 21 washing a load of laundry 21 2012 08 20 7 03 41 washing a load ot launary Child Lock Child Lock prevents children from playing with your washer Activating the Child Lock function Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds e When you activate the Child Lock function the door locks and the Child Lock lamp illuminates e you press the Start Pause button after you have activated the Child Lock function none of the buttons will work except for the Power button e If you press a button when the buttons are locked
5. Washing Machine 100 user manuali Recycled Paper ENERGY STAR WF361 363 365 02832J 03 EN indd 1 imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service or accessory parts please register your product at or contact www samsung com register 1 800 SAMSUNG 726 7864 Lm 2012 08 20 7 03 34 features of your new wasner 1 Extra Large Capacity Even bulky garments and blankets get super clean The large capacity leaves enough room for a more thorough cleaner wash 2 VRT Vibration Reduction Technology This Samsung washer performs smoothly at top spin speeds minimizing noise and vibration 3 Direct Drive Inverter Motor The power to handle anything Our direct drive inverter motor delivers power right to the washer tub from a variable speed reversible motor A beltless direct drive motor generates a higher spin speed of 1100 roms for more effective quiet operation The washer also has fewer moving parts meaning fewer repairs 4 Sanitize When you select the NSF certified Sanitize cycle the water heats to an extra high temperature and removes 99 9 of certain bacteria typically found on clothing bedding or towels This certification is awarded by NSF International an independent third party testing and certification organization Please check the garment care label to avoid garment damage Only sanitizing cycles have been designed to meet th
6. MEETING INSTALLATION REQUIREMENTS Electrical supply e 120 Volt 60 Hz 15 AMP fuse or circuit breaker e Individual branch circuit serving only your washer is recommended e Your washer is equipped with a power cord IN Never use an extension cord CAUTION Grounding ELECTRICAL GROUNDING IS REQUIRED FOR THIS APPLIANCE This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a power cord having a three prong grounding plug for use in a properly installed and grounded outlet The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances H3HSVM Hf1OA dN ONILLAS LO Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a qualified electrician or serviceman if you are not sure whether the appliance is properly grounded Do not modify the plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician WARNING IMPORTANT SAFETY PRECAUTIONS e To prevent unnecessary risk of fire electrical shock or personal injury all wiring and grounding must be done in accordance with the National Electrical Code ANSI FNPA No 70 Latest Revision and local codes and ordinances It is the
7. connections at the water valve and the faucet for leaks 8 5 Slide your washer into position 6 Level your washer by turning the leveling legs in or out as necessary by hand or by using the wrench included with your washer When your washer is level tighten the locking nuts using the wrench or flathead screwdriver 7 Plug the power cord into a 3 prong well grounded 120 volt 60 Hz approved electrical outlet protected by a 15 amp fuse or comparable circuit breaker Your washer is grounded through the third prong of the power cord when plugged into a three prong grounded receptacle 2 Your washer must be leveled all four sides Use a carpenter s level on all four corners of your washer to ensure it s level It s also a good idea to recheck the leveling after the first dozen washes 2 Avoid damage to the legs Do not move the washer unless the locking nuts are fastened to the bottom of the washer 18 setting up your washer WF361 363 365 02832J 03 EN indd Sec5 18 2012 08 20 7 03 40 washing a load of laundry To reduce the risk of fire electric shock or injury to persons read the IMPORTANT SAFETY warning INSTRUCTIONS before operating this appliance LOADING YOUR WASHER e You can fill the tub with dry unfolded clothes but DO NOT OVERLOAD the tub e Overloading may reduce washing efficiency cause excess wear and possibly cause creasing or wrinkling of the load
8. DECLARATION OF CONFORMITY This appliance complies with UL2157 SPECIFICATIONS TYPE FRONT LOADING WASHER DIMENSIONS Div Inches cm A Height Overall 38 3 97 4 B Width 27 68 6 C Depth with door open 90 50 8 129 D Depth 31 5 80 WATER PRESSURE 20 116 psi 137 kPa 800 kPa WEIGHT 174 1 5 79 kg HEATER RATING 900 W a i EE WASHING 120 V 140 W WASHING AND HEATING 120 V 960 W SPIN 120 V 430 W DRAIN 120 V 80 W SPIN REVOLUTION WF361 WF363 WF365 1100 rpm appendix 35 WF361 363 365 02832 03 EN indd Sec4 35 2012 08 20 7 03 44 aopenoaix CYCLE CHART Use this chart to set the best cycle and option for your laundry Model WF361 e factory setting e selectable FUNCTIONS OPTIONS Temp Spin Soil Level Delay Extra H W EW H M L NS H N Start Rinse Normal e Heavy Duty e e e Perm Press Sanitize e e Wool Quick Wash e Rinse Spin Pure Cycle e Model WF363 e factory setting e selectable FUNCTIONS OPTIONS Temp Spin Soil Level Delay H W EW H M L NS H N Sn eres Normal Heavy Duty Perm Press Sanitize ME
9. Pure cycle Check these solutions if your washer Information codes Fabric care chart Helping the environment Declaration of conformity Specifications Cycle chart contents 11 2012 08 20 7 03 38 setting up your wasner CHECKING THE PARTS Unpack your washer and inspect it for shipping damage Make sure you have received all of the items shown below If your washer was damaged during shipping or you do not have all of the items contact 1 800 SAMSUNG 1 800 726 7864 To prevent personal injury or strain wear protective gloves whenever lifting or carrying the unit Packing materials can be dangerous to children Keep all packing material plastic bags polystyrene wann CLC well out of childrens reach Ifa child places a plastic bag over his or her head the child may sufficate Hot water supply hose Gold water supply hose Work top ZA Detergent drawer um i f o o 5 Bi Control w ME Door Emergency drain tube T Wi Debris filter Filter cover Adjustable legs Parts supplied 4 Wrench Bolt hole covers Water supply hoses d Hose guide Manual book Tools needed NR F E Pliers Flat screwdriver Bolt hole covers The number of bolt hole covers depends on the model 3 6 covers 12 setting up your washer WF361 363 365 02832 03 EN indd Sec5 12 2012 08 20 7 03 39
10. Three 3 years stainless tub part Ten 10 years washing motor part This limited warranty begins on the original date of purchase and is valid only on products purchased and used in the United States To receive warranty service the purchaser must contact SAMSUNG for problem determination and service procedures Warranty service can only be performed by a SAMSUNG authorized service center The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNGS authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the contiguous United States In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is not available SAMSUNG may elect to provide transportation of the product to and from an authorized service center SAMSUNG will repair replace or refund this product at our option and at no charge as stipulated herein with new or reconditioned parts or products if found to be defective during the limited warranty period specified above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining original warranty or ninety 90 days whichever is longer This limited warranty covers manufacturing defects in materials and workmanship encountered in no
11. dry water proof seats mats or clothing 9 Do not wash thick hard mats even if the washer mark is on the care label This may result in injury or damage to the washer walls floor or clothing due to abnormal vibrations not to wash Woolen Bedding PLUS rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle car covers etc Do not operate the washer when the detergent dispenser is open or removed This may result in electric shock or injury due to water leakage Do not touch the inside of the tub during or just after drying as it is hot This may result in burns Do not insert your hand into the detergent dispenser after opening it This may result in injury as your hand may be caught Do not place any non laundry objects such as shoes food waste or animals into the washer This can cause abnormal vibrations that can damage the washer and in the case of pets cause severe injury or death Do not press the buttons using sharp objects such as pins knifes fingernails etc This may result in electric shock or injury Do not wash laundry contaminated by oils creams or lotions usually found in skincare shops or massage clinics This may result in the rubber seal becoming deformed and water leakage SAVE THESE INSTRUCTIONS safety information 9 WF361 363 365 02832J 03 EN indd Secl 9 2012 08 20 7 03 38 sajen information Do not leave met
12. e Wash delicate items such as bras hosiery and other lingerie in the Delicates cycle with similar lightweight items e When washing big bulky items or a few smaller items that don t fill the tub completely a rug a pillow stuffed toys or one or two sweaters for example add a few towels to improve tumbling and spin performance During the spin cycle the washer may add water to redistribute any imbalance inside the drum e ensure good cleaning results when washing heavily soiled loads do not overload your washer e add a forgotten item 1 Press the Power button 2 Press the Start Pause Button 3 Wait for the Door Lock light to go out 5 seconds 4 Add the item close the door and press the Start Pause Button After a 10 second pause the cycle resumes AHQNVI JO QVO V 9NIHSVM c0 To ensure thorough cleaning add items within five minutes of starting the wash cycle GETTING STARTED Load your washer Close the door Press the Power button Add detergent and additives to the dispenser see pages 24 25 Select the appropriate cycle and options for the load see pages 20 21 Press the Start Pause Button The Wash Indicator light illuminates The estimated cycle time appears in the display The time may fluctuate to indicate the time remaining in the cycle better PAP a Poy gt The actual time required for a cycle may differ from the estimated time in the display depending on the wate
13. level the appliance Make sure that the shipping bolts are removed Make sure your washer is not touching any other object Make sure the laundry load is balanced Stops Plug the power cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press the Start Pause Button to start your washer For your safety your washer will not tumble or spin unless the door is closed Before your washer starts to fill it will make a series of clicking noises as it checks the door lock and does a quick drain There may be a pause or soak period in the cycle Wait and it may start Check the screens on the inlet hoses at the faucets for obstructions Clean the screens periodically 30 troubleshooting and information codes WF361 363 365 02832 03 EN indd Sec8 30 2012 08 20 7 03 43 CHECK THESE SOLUTIONS IF YOUR WASHER PROBLEM SOLUTION Fills with the wrong temperature water Turn both faucets on fully Make sure the temperature selection is correct Make sure the hoses are connected to the correct faucets Flush the water lines Check your water heater It should be set to deliver a minimum 120 F 49 C hot water at the tap Also check the water heater capacity and recovery rate Disconnect the hoses and clean the screens The hose filter screens may be plugged As your washer is filling the water temperature may change as the automatic temperature control
14. smartphone bit ly samsungwashers QUESTIONS OR COMMENTS Country CALL OR VISIT US ONLINE AT U S A 1 800 SAMSUNG 726 7864 www samsung com MEXICO 01 800 SAMSUNG 726 7864 www samsung com CANADA 1 800 SAMSUNG 726 7864 GON OANE ROEN www samsung com ca_fr French Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Samsung call agent for help with any of these issues Code No DC68 02832J 03_EN WF361 363 365 02832J 03 EN indd Secl3 44 2012 08 20 7 03 45
15. the Child Lock 5 lamp blinks Pausing the Child Lock function When the door is locked or the buttons are locked by the Child Lock function you can pause the Child Lock operation for 1 minute by pressing and holding both the Spin and Soil Level buttons simultaneously for approximately 3 seconds e you pause the Child Lock mode temporarily the door lock is released for 1 minute for user convenience During this period the Child Lock 5 lamp blinks e you open the door after the minute is over an alarm sounds for up to 2 minutes e you close the door within the 2 minutes the door is locked and the Child Lock function is reactivated If you close the door after the 2 minutes the door is not locked automatically and no alarm sounds Deactivating the Child Lock function Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6 seconds e When you deactivate the Child Lock function the door is unlocked and the Child Lock is turned off e The Child Lock function prevents children or the infirm from accidently operating the WARNING washer and injuring themselves e fa child enters the washing machine the child may become trapped and suffocate e Once you have activated the Child Lock function it continues working even if the power CAUTION is turned off e Opening the door by force can result in injury or damage to the product To add laundry after you have activate
16. unobstructed and accessible to the service agent If service is not available SAMSUNG may elect to provide transportation of the product to and from an authorized service center SAMSUNG will repair replace or refund this product at our option and at no charge as stipulated herein with new or reconditioned parts or products if found to be defective during the limited warranty period specified above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining original warranty or ninety 90 days whichever is longer This limited warranty covers manufacturing defects in materials and workmanship encountered in normal noncommercial use of this product and shall not apply to the following damage that occurs in shipment delivery and installation applications and uses for which this product was not intended altered product or serial numbers cosmetic damage or exterior finish accidents abuse neglect fire water lightning or other acts of nature or God use of products equipment systems utilities services parts Supplies accessories applications installations repairs external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result in service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions maintenance and environmental instruc
17. F to eliminate bacteria If you select Pause during the heating portion of the Sanitize Cycle your washer door will remain locked for your safety 20 washing a load of laundry WF361 363 365 02832J 03 EN indd 20 2012 08 20 7 03 40 Pure Cycle Use for drum cleaning It cleanses the drum of dirt and bacteria Regular use after every 40 washes is recommended No detergent or bleach needed WF365 Delicates Hand Wash For sheer fabrics bras lingerie silk and other hand wash only fabrics For best results use liquid detergent Wool For machine washable wool Loads should be under 8 pounds For best resultes we recommend a load of 4 4 pounds or less e The Wool cycle washes laundry by moving the wash drum horizontally to maintain the characteristics of the wool fibers and to prevent damage to the cloth It then stops for a while to allow the laundry to soak in the water This pause in the operation of the Wool cycle is normal e We recommend you use a neutral detergent to prevent damage to the cloth and to improve the washing results Quick Wash For lightly soiled garments needed quickly Rinse Spin Use for loads that need rinsing only or to add rinse added fabric softener to a load Digital graphic display Displays the remaining cycle time all cycle information and error messages ao Extra Rinse button WF361 Add an additional rinse at the end of the cycle to more thoroughly remove laundry additi
18. ITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THIS PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT I8 NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific rights and you may also have other rights which vary from state to state To obtain warranty service please contact SAMSUNG at Samsung Electroni
19. LITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific rights and you may also have other rights which vary from province to province To obtain warranty service please contact SAMSUNG at Samsung Electronics Canada Inc Customer Service 55 Standish Court Mississauga Ontario L5R 4B2 Canada 1 800 SAMSUNG 726 7864 www samsung com ca English www samsung com ca_fr French Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Samsung call agent for help with any of these issues warranty _41 WF361 363 365 02832J 03 EN indd Sec13 41 2012 08 20 7 03 44 note WF361 363 365 02832J 03 EN indd Sec13 42 2012 08 20 7 03 45 note WF361 363 365 02832 03 EN indd Secl3 43 2012 08 20 7 03 45 n Scan the QR code or visit www samsung com spsn to view our helpful How to Videos and Live Shows 3 Requires reader to be installed on your
20. al objects safety pins hair pins etc or bleach in the tub for long periods of time his may cause the tub to rust lf rust appears on the surface of the tub apply a neutral cleansing agent to the surface and use a sponge to clean it Never use a metal brush Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oll Do not use hot water from water cooling heating devices This may result in problems with the washer Do not use natural hand washing soap in the washer If it hardens and accumulates inside the washer it may result in problems with the product discoloration rust or bad odors Do not wash large laundry items such as Bedding PLUS in the washing net Failing to do so may result in injury due to abnormal vibrations Place smaller items such as lace socks and lingerie in the washing net Do not use hardened detergent lf it accumulates inside the washer it may result in water leakage Do not wash throw rugs or doormats f you wash throw rugs or doormats sand will accumulate inside the washer The sand can prevent the washer from draining properly Take care that children s fingers are not caught in the door when closing it This may result in injury AN CRITICAL CLEANING INSTRUCTIONS Do not clean the appliance by spraying
21. and then hook the tube to the hook guide 9 Re install the filter cover cleaning and maintaining your washer _27 WF361 363 365 02832 03 EN indd Sec7 27 2012 08 20 7 03 42 cleaning ana maintaining your washer CLEANING THE DOOR SEAL BELLOW 1 Open the washer door and remove any clothing or items from the washer 2 Inspect the gray colored seal bellow between the door o V NG N opening and the basket for stained areas Pull back the y seal bellow to inspect all areas under the seal bellow and to NAN check for foreign objects K seal bellow 3 If you find stained areas wipe down these areas of the seal bellow using the procedure below a Mix a dilute solution containing cup 177 mL of liquid chlorine bleach and 1 gal 3 8 L of warm tap water b Wipe the seal bellow area with the dilute solution using a damp cloth c Let stand 5 minutes d Wipe down the area thoroughly with a dry cloth and let the washer interior air dry with the door open IMPORTANT e Wear rubber gloves when cleaning for prolonged periods e Refer to the bleach manufacturer s instructions for proper use PRESERVING THE TOP COVER AND THE FRONT FRAME Do not place any heavy or sharp objects or a detergent box on the washer Keep them on the purchased pedestal or in a separate storage box AN Objects may scratch or damage the top cover or fall off the washer CAUTION 2 Since the entire washer has high g
22. are here to prevent injury to you and others Please follow them explicitly After reading this section keep it in a safe place for future reference Read all instructions before using the appliance SAVE THESE INSTRUCTIONS 4_ safety information WF361 363 365 02832J 03 EN indd Secl 4 2012 08 20 7 03 38 WARNING To reduce the risk of fire electric shock or injury to persons when using your warning appliance follow basic precautions including the following DP 2 NDA 10 Read all instructions before using the appliance Do not wash or dry articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents other flammable or explosive substances as they give off vapors that could ignite or explode Do not allow children to play on or in the appliance Close supervision of children is necessary when the appliance is used near children Before the appliance is removed from service or discarded remove the door to the washing or drying compartment Do not reach into the appliance if the drum is moving Do not install or store this appliance where it will be exposed to the weather Do not tamper with controls Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out Do not add gasoline d
23. atment the laundry may be discolored Select the recommended cycle and temperature on the basis of the laundry items sort the laundry by color on the basis of its colorfastness and select the appropriate cycle Make sure that foreign objects such as pins buttons and coins are removed from clothing items when adding laundry to the washer Wash dirty laundry separately from relatively clean items and wash fragile items separately from tougher textiles If an item is stained wash it as soon as possible Use stain remover or detergent only after testing the colorfastness of the item by applying a small quantity to an inside seam NJ Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock fire problems with the product or injury Do not operate the appliance with wet hands This may result in electric shock Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not place an object that generates a electromagnetic field near the washer This may result in injury due to a malfunction Since the water drained during a high temperature wash or drying cycle is hot do not touch the water This may result in burns or injury Do not wash spin or
24. cs America Inc 85 Challenger Road Ridgefield Park NJ 07660 1 800 SAMSUNG 726 7864 www samsung com Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Samsung call agent for help with any of these issues warranty _39 WF361 363 365 02832J 03 EN indd Sec13 39 2012 08 20 7 03 44 warranty CANADA SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product as supplied and distributed by SAMSUNG ELECTRONICS CANADA INC SAMSUNG and delivered new in the original carton to the original consumer purchaser is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of One 1 year part and labor Ten 10 years washing motor part This limited warranty begins on the original date of purchase and is valid only on products purchased and used in the Canada To receive warranty service the purchaser must contact SAMSUNG for problem determination and service procedures Warranty service can only be performed by a SAMSUNG authorized service center The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNGS authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the Canada In home service is not available in all areas To receive in home service product must be
25. d the Child Lock function you must first pause or deactivate the Child Lock function If you want to open the door of the washing machine when the Child Lock function is activated e Pause or deactivate the Child Lock function 22_ washing a load of laundry WF361 363 365 02832J 03 EN indd 22 2012 08 20 7 03 41 Spin Only If you press the Power button and then press and hold the Spin button for 2 seconds the spin time will be displayed on the display panel Then press the Spin button repeatedly until the required spin level is selected and then press the Start Pause button 7 Before pressing the Spin Only button to use the Spin Only function you can select a cycle with the Cycle Selector If you have selected a cycle you can only select the spin level corresponding to the selected cycle Garment You can add or take out laundry items even after the wash has started as long as the Garment T light is turned on Pressing the Start Pause button unlocks the door unless the water is too hot or if there is too much water in your washer If you are able to unlock the door and wish to continue the wash cycle close the door and then press the Start Pause button USING STEAM WASH WF363 WF365 If you select steam the steam acts at the most effective times for the detected amount of laundry maximizing the effect of the steam increasing the wash temperature enhancing the Soak effect and improving wash performanc
26. dilute it with water Then add the diluted mixture up to the MAX FILL line in the Fabric Softener compartment e DO NOT use the Downy Ball in the fabric softener compartment with this washer It will not add fabric softener at the appropriate time Use the detergent compartment e Do not use liquid fabric softener that is too sticky as it may not mix with the water sufficiently Brand names are trademarks of their respective manufacturers washing a load of laundry 25 WF361 363 365 02832J 03 EN indd 25 2012 08 20 AHQN VI JO QVO V 9NIHSVM cO 7 03 42 Cleaning ana maintaining your washer Keeping your washer clean improves its performance wards off unnecessary repairs and lengthens its life CLEANING THE EXTERIOR Turn off the water faucets after finishing the day s washing This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water Leave the door open to allow the inside of your washer to dry out Use a soft cloth to wipe up all detergent bleach or other spills as they occur Clean the following as recommended Control Panel Clean with soft damp cloth Do not use abrasive powders or cleaning pads Do not spray cleaners directly on the panel Cabinet Clean with soap and water CLEANING THE INTERIOR Clean the interior of your washer periodically to remove any dirt soil odor mold mildew or bacterial residue that may remain in
27. e Load the washer Press the Power button Turn the Cycle Selector and select a steam cycle Press the Steam button Add detergent into the dispenser tray for a wash and add fabric softener up to the marked line Press the Start Pause button The washer automatically selects the optimal wash conditions by sensing the weight of the laundry om mw 4 Steam may not necessarily be visible during the steam cycles and may not be present during an entire steam wash cycle washing a load of laundry _23 WF361 363 365 02832J 03 EN indd 23 2012 08 20 AHQN VI JO QVO V 9NIHSVM c0 7 03 41 washing a load ot launary DETERGENT USE Your washer is designed to use high efficiency HE detergents e For best cleaning results use high efficiency detergents such as Tide HE Wisk HE Cheer HE or Gain HE High efficiency detergents contain suds suppressors that reduce or eliminate suds When fewer suds are produced the load tumbles more efficiently and cleaning is maximized e Regular detergent is NOT recommended Please use only HE warnina Cletergents Reducing the amount of detergent may reduce the quality of cleaning It is important to pre treat stains sort carefully by color and soil level and avoid overloading Brand names are trademarks of their respective manufacturers FEATURES Automatic dispenser Your washer has separate compartments for dispensing detergent and color safe bleach chlorine bleach a
28. e requirements of this protocol for sanitization efficacy NSF Protocol P172 NSF Sanitization Performance of Residential and Commercial Family Sized Clothes washers 5 Pure Cycle Using the Pure Cycle drum cleaning process helps to keep your washing machine clean even without any chemical detergent or bleach Keep your drum cleansed and odourless with this specialized cleaning program 6 Child Lock The Child Lock function ensures that curious little hands are kept out of your washing machine This safety feature stops your children from playing with the operation of the washing machine and alerts you when it is activated 7 Delay Start Delay a cycle for up to 19 hours in one hour increments and increase the convenience of using your washing machine especially when you have to go out 2_ features of your new washer WF361 363 365 02832J 03 EN indd Sec9 2 2012 08 20 7 03 38 8 Pedestal with Storage Drawers Model No WE357 An optional 15 pedestal is available to raise the washer for easier loading and unloading The pedestal also offers a built in storage drawer that can hold a 100 oz bottle of detergent 9 Stacking Model No SK 3A1 XAA SK AA XAA SK 5A XAA Samsung washers and dryers can be stacked to maximize usable space An optional stacking kit is available for purchase from your Samsung retailer Pedestal with S
29. e shipping Connecting the water location bolts Drum only and the drain EOS Adjusting the levelling feet machine Running a test cycle Please check again small amount of laundary before about 4 5 Towels steps Po Does your washer Finish the have excess vibration installation Yes or noise Powering your washing L Run a test cycle Rinse Spin with STEP 1 Selecting a location Before you install the washer make sure the location Has no dust oil detergent etc Is away from direct sunlight Has adequate ventilation Will not have temperatures at or below 32 F Is away from heat sources such as oil or gas Has enough space so that the washer doesn t stand on its power cord Has a hard level surface without carpeting or flooring that may obstruct ventilation STEP 2 Removing the Shipping Bolts Before using your washer you must remove all shipping bolts from the back of the unit 1 Loosen all the bolts with the supplied wrench B ii 2 Slide the bolt and spacer up and remove the bolt with 4 _ the spacer through the hole in the wall of your washer Repeat for each bolt 3 Fil the holes with the supplied plastic covers 4 Keep the shipping bolts and spacers for future use 16 setting up your washer 2012 08 20 7 03 40 STEP 3 Installing your washer 1 Place the drain hose in the drain facility tub sink or standpipe If yo
30. ed area B Side view closet or confined area Undercounter installation washer only 39 in 99 cm tin lt 27 in 1 2 5 cm 68 6 cm 2 5 cm 14_ setting up your washer WF361_363_365 02832J 03_ EN indd Sec5 14 2012 08 20 7 03 39 With optional pedestal base or stacking kit Reduired Dimensions for Installation With Pedestal E 50 8 in 129 cm to clear open door II 38 in 96 5 cm 53 in 134 6 cm ja 31 1 in gt 59 in lt 27 gt 80 cm 15 cm 68 6 cm 48 in 310 cm 24 in2 yp 155 cm A 12 7 cm Tin gt lt 31 1 in gt lt 59in 2 5 cm 80 cm 15 cm Required Dimensions for Installation With Stacking Kit lin gt 27 2 5 cm 68 6 cm WF361_363_365 02832J 03_ EN indd Sec5 15 Required spacing External exhaust elbow requires additional space setting up your washer _15 2012 08 20 H3HSVM dN ONILLAS LO 7 03 39 setting up your wasner INSTALLING YOUR WASHER IN Before STEP 5 is complete do not plug the power cord into a wall socket CAUTION Packaging materials can be dangerous to children keep all packaging material plastic bags warning POlyStyrene etc well out of the reach of children WF361 363 365 02832 03 EN indd Sec5 16 Installation flow chart Selecting a Removing th
31. f the drain hose The drain hose is attached the factory setting up your washer 13 WF361 363 365 028327 03 EN indd Sec5 13 2012 08 20 7 03 39 setting up your wasner Flooring For best performance your washer must be installed on a solidly constructed floor Wood floors may need to be reinforced to minimize vibration and or unbalanced load situations Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slightly during the spin cycle AN Never install your washer on a platform or weakly supported structure CAUTION Location considerations Do not install your washer in areas where water may freeze since your washer will always retain some water water in its water valve pump and hose areas This can cause damage to the pump hoses and other components Alcove or closet installation washer only MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS Sides 1 In 2 5 cm Top 17 In 43 2 cm Rear 5 9 In 15 cm Closet Front 2 In 5 1 cm If the washer and a dryer are installed together the closet front must have at least a 72 in 465 cm unobstructed air opening Your washer alone does not require a specific air opening 17 in 43 2 cm 1 in gt 27in 27 gt lt 1in 2 in gt lt 31 1 in gt lt 5 9 in 2 5 cm 68 6 cm 68 6 cm 2 5 cm 5 cm 80 cm 15 cm A Recess
32. feature checks incoming water temperature This is normal While your washer is filling you may notice just hot and or just cold water going through the dispenser when cold or warm wash temperatures are selected This is a normal function of the automatic temperature control feature as your washer determines the temperature of the water Door locked or will not open Press the Start Pause Button to stop your washer Your washer door will remain locked during the heating portion of the Sanitize Cycle It may take a few moments for the door lock mechanism to disengage Does not drain and or spin Check the fuse or reset the circuit breaker Straighten the drain hoses Eliminate kinked hoses If there is a drain restriction call for service Close the door and press the Start Pause Button For your safety your washer will not tumble or spin unless the door is closed Make sure the debris filter is not clogged Load is too wet at the end of the cycle Use the High or Extra High spin speed Use high efficiency detergent to reduce over sudsing The load is too small Very small loads one or two items may become unbalanced and not spin out completely Leaks water Make sure the door is firmly closed Make sure all hose connections are tight Make sure the end of the drain hose is correctly inserted and secured to the drainage system Avoid overloading Use high efficiency detergent to prevent over sudsing
33. h into the tub at the appropriate time 4 The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load A4 e Never pour undiluted liquid chlorine bleach directly onto the load or into the tub It is a powerful chemical and can cause fabric damage such as weakening of the fibers or color loss if not used properly b E e Oxi type boosters or color safe bleach can be added to the drum prior to adding laundry e Put the laundry into the drum only after confirming that the oxi type boosters or color safe bleach has completely entered the hole of the drum e use powdered detergent and powder oxi type boosters or powdered color safe bleach at the same time it is more effective to put them in the drum together before adding the laundry When you use powdered detergent remember to remove the Liquid Detergent holder from the detergent compartment Fabric softener compartment 1 Pour the recommended amount of liquid fabric softener into the softener compartment For smaller loads use less than one capful 2 dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle e Use the softener compartment ONLY for liquid fabric softeners e fthe Fabric Softener is highly concentrated thick it could remain in the Fabric Softener compartment after the wash cycle is completed If the Fabric Softener being used is highly concentrated
34. he frequency y s may differ depending on the number of times Spin Soil Leve MN the washing machine is used Soil Level cleaning and maintaining your washer 29 WF361 363 365 02832 03 EN indd Sec7 29 2012 08 20 7 03 43 troubleshooting ana information codes CHECK THESE SOLUTIONS IF YOUR WASHER PROBLEM SOLUTION Will not start Make sure the door is firmly closed Make sure your washer is plugged in Make sure the water source faucets are open Make sure to press the Start Pause Button to start your washer Make sure the Child Lock is not activated See page 22 Before your washer starts to fill it will make a series of clicking noises as it checks the door lock and does a quick drain Check the fuse or reset the circuit breaker Has no water or not enough water Turn both faucets on fully Make sure the door is tightly closed Straighten the water inlet hoses The hose filter screens may be plugged Disconnect the hoses and clean the screens Open and close the door then press the Start Pause Button Has detergent remains in the automatic dispenser after the wash cycle is complete Make sure your washer is running with sufficient water pressure Make sure the Detergent Selector dial is in the upper position when using granular detergent Vibrates or is too noisy Make sure your washer is set on a level surface If the surface is not level adjust your washers feet to
35. loss finish the surface can be scratched or damaged Avoid scratching or damaging the surface when using the washer 28 cleaning and maintaining your washer WF361 363 365 02832J 03 EN indd Sec7 28 2012 08 20 7 03 42 PURE CYCLE Pure Cycle is a self cleaning cycle that removes any mold from inside the washing machine the Cycle Selector 3 Press the Start Pause button The Pure Cycle cycle will start O 1 Press the Power button EE A 2 Press the Pure Cycle button nn Steam Cydes Once you have pressed the Pure Cycle g ce s Tea Duly button the only function you can set is the Pen gt Delay Start function pua Smis x For WF365 models Pure I d e Pure f E Select the Pure Cycle cycle by turning Ore SN gt 2 gt lt 0 The Pure Cycle Auto Alarm Function e Ifthe Pure Cycle button is lit after a wash it indicates that tub drum cleaning is required In this case remove the laundry from the washing machine turn the power on and clean the drum by running Pure Cycle e do not run Pure Cycle the Pure a Cycle indicator turns off However the s am Pure Cycle indicator will light again after ied 0 e di two washes Not running Pure Cycle at e He a this point will not cause a problem with the washing machine e Although generally the Pure Cycle Auto Alarm appears once a month or so t
36. nd fabric softener Add all laundry additives to their respective compartments before starting your washer The automatic dispenser MUST ALWAYS be in place before starting your washer e DO NOT open the automatic dispenser when your washer is CAUTION running e Never exceed the manufacturer s recommendations when adding detergent e his compartment holds liquid detergent for the main wash cycle which is added to the load at the beginning of the cycle Liquid detergent compartment 4 When using powdered detergent remove the liquid detergent compartment from the detergent drawer The washer will not dispense powdered detergent from the liquid detergent compartment Detergent compartment 1 Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer 2 If you are using color safe bleach add it with the detergent to the detergent compartment When adding color safe bleach with detergent it is best if both laundry products are in the same form powdered or liquid 24 washing a load of laundry WF361 363 365 02832J 03 EN indd 24 2012 08 20 7 03 42 Bleach compartment Liquid chlorine bleach only 1 Add chlorine bleach to the bleach compartment Fabric Softener DO NOT exceed the MAX FILL line compartment 2 Avoid splashing or over filiing the compartment Bleach compartment 3 Your washer automatically dispenses bleac
37. nge for Hot is 105 125 F 41 52 C for Warm 85 105 F 29 41 C and for Cold 60 85 F 16 29 C Wash water temperature must be a minimum of 60 F 16 C for detergent activation and effective cleaning The clothes washer cannot ensure these temperatures because the actual water temperatures entering your washer are dependent on water heater settings and regional water supply temperatures For example cold water entering the home in the northern states during winter may be 40 F 4 C which is too cold for effective cleaning The water temperature in this situation will need to be adjusted by selecting a warm setting adding some hot water to the MAX FILL line or using your washer s heating option if available 34 appendix WF361 363 365 02832J 03 EN indd Sec12 34 2012 08 20 7 03 44 HELPING THE ENVIRONMENT e Your washer is manufactured from recyclable materials If you decide to dispose of it please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance e Do not exceed the detergent quantities recommended in the detergent manufacturers instructions e Use stain removal products and bleaches before the wash cycle only when necessary e Gave water and electricity by only washing full loads the exact amount depends upon the program used XIGNAddV 90
38. not insert your hand under the washer This may result in injury NJ Do not touch the power plug with wet hands This may result in electric shock Do not turn the appliance off by unplugging the power plug while an operation is in progress Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire Keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children lfa child places a plastic bag over his or her head the child may sufficate Do not let children or infirm persons use this washer unsupervised Failing to do so may result in electric shock burns or injury Do not insert your hand or a metal object under the washer while it is operating This may result in injury Make sure the detergent drawer is closed before you put laundry into the washer or remove laundry from the washer Ifthe detergent drawer is open you could strike the drawer with your head and injure yourself SAVE THESE INSTRUCTIONS safety information 7 WF361 363 365 02832J 03 EN indd Secl 7 2012 08 20 7 03 38 safety information E Do not attempt to repair disassemble or modify the appliance yourself Do not use any fuse such as cooper steel wire etc other than the standard fuse f you need to repair or reinstall the appliance contact your nearest service center Failing to do so may result in electric shock fire problems wi
39. oad press the Start Pause Button Door is open when washer is running Close the door tightly and restart the cycle If the code reappears call for service Your washer failed to lock the door Close the door tightly and restart the cycle If the code reappears call for service Water temperature control problem Heater Control problem Call for service Your washer has tried to fill but has not reached the proper water level Call for service The door will not unlock Make sure the door is firmly closed Push the Power button to turn off your washer then turn it on again If the code reappears call for service Motor not running properly Restart the cycle by pressing the Start Pause Button If the code reappears call for service Your washer is not draining It can also mean that the unit senses a small clog while draining First clean the drain filter Then do the following 1 Turn off the unit and turn it on again 2 Select only the Spin Cycle 3 Press the Start Pause to drain the water Clean the debris filter If it still does not drain call for service Your washer has tried to fill but was unsuccessful Make sure the water faucets are open all the way Check for kinked hoses Check the inlet screens on the fill hoses If you use a Flood Safety Device then please remove the device and connect the water hoses directly to the unit Check if
40. personal responsibility of the appliance owner to provide adequate electrical service for this appliance Never connect the ground wire to plastic plumbing lines gas lines or hot water pipes CAUTION Water To correctly fill your washer in the proper amount of time water pressure of 20 116 psi 137 800 kPa is required Water pressure less than 20 psi 137 kPa may cause water valve failure may not allow the water valve to shut off completely or may extend the fill time beyond what your washer controls allow resulting in your washer turning off A time limit is built into the controls to prevent flooding if a hose becomes loose The water faucets must be within 4 ft 122 cm of the back of your washer to match the inlet hose provided with your washer 4 Accessory inlet hoses available in various lengths up to 10 ft 305 for faucets that are further away from the back of your washer To avoid the possibility of water damage e Have water faucets easily accessible e Turn off faucets when the washer is not in use e Periodically check that there is no leakage from the water inlet hose fittings AN Check all connections at the water valve and faucet for leaks WARNING Drain facility If you use a standpipe the recommended height of the standpipe is 18 in 46 cm The drain hose must be routed through the drain hose clip to the standpipe The standpipe must be large enough to accept the outside diameter o
41. r and use the socket for this appliance only In addition do not use an extension cord Sharing a wall socket with other appliances using a power strip or using an extension chord may result in electric shock or fire Do not use an electric transformer It may result in electric shock or fire Ensure that the voltage frequency and amperage provided at the wall socket match the power specifications of the product The installation of this appliance must be performed by a qualified technician or service company Failing to do so may result in electric shock fire an explosion problems with the product or injury Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis Unplug the power plug and clean it with a dry cloth Failing to do so may result in electric shock or fire Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor f you plug the power plug into the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock or fire This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems with the product Never plug the power cord into a socket that is not grounded correctly and make s
42. r pressure water temperature detergent and laundry 9 Before your washer starts to fill it will make a series of clicking noises to check the door lock and do a quick drain 7 e When the cycle is complete the Door Lock light goes out and End appears in the display e DO NOT attempt to open the door until the Door Lock light is off To add a forgotten item see the Loading your washer section page 19 e When you restart your washer after a pause expect a delay of up to 15 seconds before the cycle continues e Pressing Power cancels the cycle and stops your washer e The Wash Rinse and Spin indicator lights illuminate during those portions of the cycle AN Do not place anything on top of your washer while it is running WARNING washing a load of laundry 19 WF361 363 365 02832J 03 EN indd 19 2012 08 20 7 03 40 washing a load of launary OVERVIEW OF THE CONTROL PANEL E Wash gt em gt Spin Signal Y E 3 un t Delay g amp te 0 On Off aji Luc Start lama lama e Hot High Heavy Power Delicates Extr Medium Normal e sand Extra ju 17 Normal Hand Wash Rinse eh O EcoWarm ov 9 Wool Pure Cold No Spin Start Pause Perm Press Quick Wash Spin Temp Sanitize e Rinse Spin
43. re use 26 cleaning and maintaining your washer WF361 363 365 02832 03 EN indd Sec6 26 2012 08 20 7 03 42 CLEANING THE DEBRIS FILTER We recommend cleaning the debris filter when water does not drain well or the nd error message is displayed 1 Open the filter cover by pressing and then pulling the ps handle of the filter cover with your finger 5 2 Holding the drain cap pull the drain tube that is hooked on the guide hook to the front Do not pull the drain tube with excessive force Step 2 3 Place a bowl under the washing machine to catch any remaining water Then hold the drain tube with one hand and turn the drain cap counter clockwise with the other hand to separate it from the drain tube SNINIVLNIVIN ANY SNINV3 1O 60 4 Drain the remaining water completely 5 urn the debris cap counterclockwise and then pull the debris cap and debris filter assembly out of the Debris filter cap washer 6 Wash any dirt or other material from the debris filter Make sure the drain pump propeller behind the debris filter is not blocked WV cap Debris filter WS 7 When you have finished cleaning the filter insert the debris cap and filter assembly back into the washer Turn the debris filter cap clockwise until the indicator on the debris filter cap is in the 12 o clock position pointing to the indicator on the washer 8 Re attach the emergency drain cap to the drain tube
44. rmal noncommercial use of this product and shall not apply to the following damage that occurs in shipment delivery and installation applications and uses for which this product was not intended altered product or serial numbers cosmetic damage or exterior finish accidents abuse neglect fire water lightning or other acts of nature or God use of products equipment systems utilities services parts supplies accessories applications installations repairs external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result in service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions maintenance and environmental instructions that are covered and prescribed in the instruction book product removal and reinstallation problems caused by pest infestations This limited warranty does not cover problems resulting from incorrect electric current voltage or supply light bulbs house fuses house wiring cost of a service call for instructions or fixing installation errors SAMSUNG does not warrant uninterrupted or error free operation of the product 38 warranty WF361 363 365 02832J 03 EN indd Sec13 38 2012 08 20 7 03 44 EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABIL
45. ry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washer or combination washer dryer turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time AN State of California Proposition 65 Warnings WARNING The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer birth defects or other reproductive harm and requires businesses to warn of potential exposure to such substances This product contains a chemical known to the State of California to cause cancer birth defects or other reproductive harm This appliance can cause low level exposure to some of the substances listed including benzene formaldehyde and carbon monoxide SAVE THESE INSTRUCTIONS safety information _5 WF361 363 365 02832J 03 EN indd Secl 5 2012 08 20 7 03 38 satety information A CRITICAL INSTALLATION WARNINGS Plug the power cord into an AC 120 V 60 Hz 15 A wall socket or highe
46. so that laundry does not get caught in the door lf laundry gets caught in the door it may result in damage to the laundry or the washer or result in water leakage Ensure that the faucet is turned off when the washer is not being used Ensure that the fittings on the water supply hoses are firmly connected to the faucets and properly tightened Failing to do so may result in property damage or injury Take care that the Rubber Seal and the Front Door Glass are not contaminated by a foreign substance e g waste thread hair etc faforeign substance is caught in the door or the door is not completely closed it may cause water leakage Open the faucets and check if the water supply hose connectors are firmly tightened and that there is no water leaking before using the product fthe water supply hose connectors are loose it may result in water leakage The product you have purchased is designed for domestic use only The use for business purposes qualifies as product misuse If used for business the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damage resulting from such misuse SAVE THESE INSTRUCTIONS 8 safety information WF361 363 365 02832 03 EN indd Secl 8 2012 08 20 7 03 38 If the wash is not started and the laundry is left for a period of time after you have added detergent or applied stain remover or pre tre
47. th the product or injury If water has enters the appliance anywhere but the drum unplug the power plug and contact your nearest service center Failing to do so may result in electric shock or fire When the water supply hose comes loose from the faucet and floods the appliance unplug the power plug Failing to do so may result in electric shock or fire If any foreign substance enters the appliance unplug the power plug and contact you nearest service center Failing to do so my result in electric shock or fire A USAGE CAUTIONS If the washer is contaminated by a foreign substance such as detergent dirt food waste etc unplug the power plug and clean the washer using a damp soft cloth Failing to do so may result in discoloration deformation damage or rust If struck hard the front glass can break Take care when using the washer fthe glass is broken it may result in injury After a water supply failure or when reconnecting the water supply hose open the faucet slowly Open the faucet slowly after a long period of non use The air pressure in the water supply hose or the water pipe may result in damage to a part or in water leakage If a drain error occurs during an operation check if there is a drainage problem fthe washer is used when it is flooded because of a drainage problem it may result in electric shock or fire due to electric leakage Insert the laundry into the washer completely
48. the hot water supply hose is connected You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control A T C function if the temperature of the cold water is lower than 59 F The hot cold water hose connection is not correct Please connect the hot cold water hose correctly Electric service was lost when the washer was running Restart the cycle by pressing the Start Pause Button 32 troubleshooting and information codes WF361 363 365 02832 03 EN indd Sec8 32 2012 08 20 7 03 43 Water detected over the safe Call for service C water level Jammed Key Call for service 4 2 EE Motor speed sensor problem Restart the cycle LIL If the code reappears call for service He Temperature sensor problem Restart the cycle E LL If the code reappears call for service AL High Low voltage detected Restart the cycle hi If the code reappears call for service Too much suds is detected during To prevent reduce the amount of detergent a the washing session The unit is put on hold until the suds are reduced Then the unit will resume operation When it finishes washing the End and Sd codes will blink in turn For any codes not listed above call 1 800 726 7864 1 800 SAMSUNG troubleshooting and information codes 33 WF361 363 365 028327 03 EN indd Sec8 33 2012 08 20 7 03 44 aopenoai
49. tions that are covered and prescribed in the instruction book product removal and reinstallation problems caused by pest infestations This limited warranty does not cover problems resulting from incorrect electric current voltage or supply light bulbs house fuses house wiring cost of a service call for instructions or fixing installation errors SAMSUNG does not warrant uninterrupted or error free operation of the product 40_ warranty WF361 363 365 02832J 03 EN indd Sec13 40 2012 08 20 7 03 44 EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS OR ANY OTHER SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE MISUSE OR INABILITY TO USE THIS PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE WITHOUT LIMITING THE FOREGOING PURCHASER ASSUMES ALL RISK AND LIABI
50. torage Drawers Stacking features of your new washer 3 WF361 363 365 02832J 03 EN indd Sec9 3 2012 08 20 7 03 38 sajen information Congratulations on your new Samsung washer This manual contains important information on the installation use and care of your appliance Please take time to read this manual to take full advantage of your washer s many benefits and features WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washer IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user manual mean Hazards or unsafe practices that may result in severe personal injury or death WARNING To reduce the risk of fire explosion electric shock or personal injury when using your washer follow these basic safety precautions gt Hazards or unsafe practices that may result in minor personal injury or CAUTION property damage Do NOT attempt Do NOT disassemble Do NOT touch Follow directions explicitly Unplug the power plug from the wall socket Make sure the machine is grounded to prevent electric shock Call the service center for help New 89 GJ L7 b Note KS These warning signs
51. u connect the drain hose to a standpipe be sure an airtight connection is NOT made between the drain hose and the standpipe The standpipe must be at least 18 inches or 46 cm high and no higher than 96 inches You must always exercise caution to avoid collapsing or damaging the drain hose For best results the drain hose should not be restricted in any way by elbows aped couplings or excessive length For situations where the drain hose cannot be conveniently elevated to at least 18 in or 46 cm the drain hose must be supported H3HSVM Hf1OA dN ONILLAS LO Do not insert the drain hose too far into the stand pipe 6 8 inches and no more 2 Before connecting the inlet hoses to the water faucets make sure a washer is inside each coupling on both ends Coupling Rubber washer 3 Thread the inlet hoses onto the HOT and COLD faucet Cold Hot connections on the washer Attach the other end of each fill hose to a water valve Make sure the hose with Hot printed on it is attached to the HOT faucet Tighten by hand until snug then tighten two thirds of a turn with pliers For correct water use connect both and COLD water valves If either or both are not connected an nF no fill error can occur setting up your washer 17 WF361 363 365 02832 03 EN indd Sec5 17 2012 08 20 7 03 40 setting your wasner 4 Turn on the HOT and COLD water supply and check all Cold printed Hot printed
52. ure that it is in accordance with local and national codes NJ Do not install this appliance near a heater or inflammable material Do not install this appliance in a humid oily or dusty location in a location exposed to direct sunlight and water rain drops Do not install this appliance in a location where gas may leak his may result in electric shock or fire Plug the power plug into the wall socket firmly Do not use a damaged power plug damaged power cord or loose wall socket his may result in electric shock or fire Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance This may result in electric shock or fire Do not pull the power cord when unplugging the power plug Unplug the power plug by holding the plug Failing to do so may result in electric shock or fire If the power plug or power cord is damaged contact your nearest service center SAVE THESE INSTRUCTIONS 6 safety information WF361 363 365 02832J 03 EN indd Secl 6 2012 08 20 7 03 38 AN INSTALLATION CAUTIONS Position the appliance so that the power plug is easily accessible Failing to do so may result in electric shock or fire due to electric leakage Install your appliance on a level and hard floor that can support its
53. ves and perfumes Temperature selection button Press the Temp button repeatedly to cycle through the different water temperature options Hot Whites and heavily soiled colorfast items Warm Colorfast items When you select warm rinse only the final rinse will be warm The other rinses will be cold to conserve energy Eco Warm Moderately soiled colorfast items most wrinkle free items Cold Brightly colored very lightly soiled items AAGNNV1 JO QVO V 9NIHSVM Z0 Spin selection button Press the Spin button repeatedly to cycle through the different spin speed options High Use for underwear t shirts jeans and sturdy cottons Medium Use for jeans wrinkle free or wash and wear items and synthetics Low Use for delicate items needing a slow spin speed No Spin Drains your washer without spinning Use for extremely delicate items that cannot tolerate any spin Spin Only Only the spin cycle is performed Soil Level selection button Press the Soil Level button to select the Soil Level washing time Heavy For heavily soiled loads Normal For moderately soiled loads This setting is best for most loads WF365 Light For lightly soiled loads Delay Start You can delay any cycle for up to 19 hours in one hour increments Displayed hour button indicates the time at which the wash will be started Start Pause selection button Press to pause and restart programs
54. water directly onto it Do not use benzene thinner or alcohol to clean the appliance his may result in discoloration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the appliance from the wall socket Failing to do so may result in electric shock or fire SAVE THESE INSTRUCTIONS 10 safety information WF361 363 365 02832 03 EN indd Sec1 10 2012 08 20 7 03 38 contents SETTING UP YOUR WASHER WASHING A LOAD OF LAUNDRY CLEANING AND MAINTAINING YOUR WASHER TROUBLESHOOTING AND INFORMATION CODES WF361 363 365 02832J 03 EN indd Sec2 11 APPENDIX 12 18 13 18 18 18 14 14 14 14 15 16 16 19 19 20 22 23 23 23 24 24 26 26 26 26 27 28 28 29 30 32 34 35 35 35 36 Checking the parts Meeting installation requirements Electrical supply Grounding Water Drain facility Flooring Location considerations Alcove or closet installation washer only Undercounter installation washer only With optional pedestal base or stacking kit Installing your washer Installation flow chart Loading your washer Getting started Overview of the control panel Child Lock Spin Only Garment 2 Using steam wash WF363 WF365 Detergent use Features Cleaning the exterior Cleaning the interior Cleaning the dispensers Storing your washer Cleaning the debris filter Cleaning the door seal bellow Preserving the top cover and the front frame
55. weight Failing to do so may result in abnormal vibrations noise or problems with the product Unplug the power plug when the appliance is not being used for long periods of time or during a thunder lightning storm Failing to do so may result in electric shock or fire AN CRITICAL USAGE WARNINGS If the appliance is flooded cut the power immediately and contact your nearest service center If the appliance emits a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service center Failing to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or fire Do not wash items contaminated with gasoline kerosene benzene paint thinner alcohol or other flammable or explosive substances This may result in electric shock fire or an explosion Do not open the washer door by force while the washer is operating high temperature washing drying spinning Water flowing out of the washer may result in burns or cause the floor to be slippery This may result in injury Opening the door by force may result in damage to the product or personal injury Make sure to remove the packaging sponge styrofoam attached to the bottom of the washer before using it Do
56. x FABRIC CARE CHART The following symbols provide garment care direction The clothing care labels include symbols for washing bleaching drying and ironing or dry cleaning when necessary The use of symbols ensures consistency among garment manufacturers of domestic and imported items Follow care label directions to maximize garment life and reduce laundering problems Warning Symbols for Wash Cycle Special Instructions Laundering w Normal Line Dry Hang to Dry P4 Do Not Wash Permanent Press Wrinkle Resistant Drip Dry gt Do Not Wring A Wrinkle Control L Gentle Delicates Fl Dry Flat Do Not Bleach 4 Hand Wash Heat Setting Je Do Not Tumble Dry m No Steam added to Water Temperature High iron eee Hot C Medium Do Not Iron Warm Low Dryclean e Cold C Any Heat C Dry Clean Bleach NoHeat Air 6 Do Not Dry Clean Any Bleach when lron Dry or Steam IO needed Temperatures Ee hy Only Non Chlorine KO color safe G High m Drip Dry Bleach when needed Tumble Dry Cycle A Medium Dry Flat For machine washable Normal Low wool Loads should be under 8 pounds Permanent Press O Wrinkle Resistant Wrinkle Control Gentle Delicates The dot symbols represent appropriate wash water temperatures for various items The temperature ra
57. your washer as a result of washing clothes Failure to follow these instructions may result in unpleasant conditions including odors and or permanent stains on your washer or laundry Hard water deposits may be removed if needed Use a cleanser labeled Washer safe CLEANING THE DISPENSERS You may need to clean the Automatic Dispenser periodically to remove laundry additive buildup 1 Pull the detergent liquid holder out of the detergent compartment 2 Remove the Siphon Cap from the fabric softener and bleach compartments Wash all of the parts under running water Clean the dispenser recess with a soft brush Reinsert the Siphon Cap and push it firmly into place Push the dispenser back into place Run a Rinse Spin cycle without any load in your washer ge D STORING YOUR WASHER Washers be damaged if water is not removed from hoses and internal components before storage To prepare your washer for storage follow these steps 1 Select the Quick Wash cycle and add bleach to the automatic dispenser Run your washer through the cycle without a load 2 Turn the water faucets off and disconnect the inlet hoses 3 Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside the tumbler If you store your washer in below freezing temperatures allow time for any leftover water in your washer to thaw out befo
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