User`s Manual
Contents
1. User s Manual BancaNet Consult gt e Banking History gt Page 1 Index e Banking History Electronic Banking History 2 User s Manual BancaNet Consult gt e Banking History gt Page 2 e Banking History Electronic Banking History What do find in this page On this page you can consult the history of the transactions of your Electronic Banking accounts How can get the data that interests me Specific Search You can search transactions of your accounts carried out through Electronic Banking To make a Specific Search 1 Just click on Expand to see more search options 2 Choose a search criterion e By day Select the day by clicking on the calendar or enter the date you want to consult e By range of days Two fields will be displayed to enter the date range You can consult previous day s ranges e By periods A list with the current month and the previous one is displayed e Bytransaction Choose the transaction status o Applied o Instructions received o Rejected o Cancelled due to rejection o Cancelled by request To see the consult results click Search located in the lower right end ES To print the transactions that appear on the screen click the Print button at the top of this page 5 The transactions made through Electronic Banking are displayed as follows User s Manual Consult gt e Banking History gt Column Date Description Authorization Instruction Bi2. co casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Pago Ch a Tc 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Pago Serv a Ch 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Dispoc Tc a Ch 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Pago Ch a Tc 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Pago Serv a Ch 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Dispoc Tc a Ch 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Pago ChaTc 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Pago Serv a Ch 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Dispoc Tc a Ch 1233456 Bco casa internet Aplicada 100 000 00 1a 10 de 190 HB 2 2 4 5 8 7 8 9 10 11 Siguiente 11 Ir a la pagina La consulta de movimientos es s lo de car cter informativo no tiene validez oficial como comprobante legal o fiscal Qu deseas hacer Realizar transferencias Hacer pago de servicios Imprimir comprobantes The link View details of the transactions displays the following information e Name of the transaction Type of transaction third party payment payments of bills transfers etc e Date of request Date and hour of the requested transaction e Date of authorization instruction Date of the transaction e Number of authorization instruction Folio that validates and authori
3. hdrawals o Deposits o Withdrawals 2 Enter the specific amount or range If you want to apply the filter to the displayed data click Filter Otherwise click Cancel How can undo the filter applied to the transactions To undo the filter you applied to the displayed transactions click Undo Filter Es How can export the transactions e To export the transactions click Export E The exportation can be carried out in the following formats o Txt Text file The information is separated by tab o Excel Microsoft Office Spreadsheet After selecting the format click Download Rejected Transaction If there is an error in the statement and transactions consult message will be displayed with the following information 2 Name of the transaction Title of the transaction you were trying to make 3 Cause Reason why the transaction was not carried out 4 What can do A possible solution to the problem 5 If the suggested solution is not satisfactory you can contact Customer Service at 1226 3990 or 01 800 110 3990 6 Remember to have on hand the code that appears in the message since the executive on the phone will request it to solve your problem more easily You can print this message by clicking the Print button EA T Click Continue Remember e In order for your consult to be successful you must fill the fields with the requested information e You can make your cons
4. lls Status Amount See details BancaNet Page 3 Description Day month and year dd 7 mm yy in which the transactions were carried out Transaction details Number generated for each transaction you make at Electronic Banking Means by which the transaction is made Type of Electronic Banking used in the transaction Current status of the transaction Amount of the transaction Complete information of the chosen transaction User s Manual BancaNet Consult gt e Banking History gt Page 4 Www banamex com Q Cont ctenos OE cn j Javier Gonz lez P rez jgonzalez hotmail com 5 5545 6789 7 Mis productos E Mensajes J consutas Transferencias y pagos Inversiones Servicios adicionales Administracion Saldos Estados de cuenta y movimientos Historial de Banca Electr nica Historial de Banca Electr nica B squeda espec fica Para realizar una b squeda de los movimientos realizados por banca electr nica selecciona un criterio indica los datos necesarios y da clic en Buscar Selecciona un criterio Fecha Por d a e Estatus del movimiento Todas a Movimientos del d a 03 12 2010 Fecha Descripci n Autorizaci n Instrucci n Servicio Estatus importe 03 12 2010 ddmmaaaa Pago Ch a Tc 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Pago Serv a Ch 1233456 Bco casa internet Aplicada 100 000 00 03 12 2010 ddmmaaaa Dispoc Tc a Ch 1233456 B
5. o Sucursal Fecha Operador Cuenta destino Chas 1234 2123 N A 5 100 000 00 MXN 50 Buscar 001 Juan Alberto P rez G mez 002 Juan Alberto P rez G mez Ar2 Casa Internet 148 17 09 10 ddmmaa 14 21 hh mm Juan Alberto P rez G mez Qu deseas hacer Realizar transferencias Acceso m vil Inversi n segura 4 La flexibilidad de la banca Nuestros paquetes de con la comodidad movil inversion garantizada ent rese aqu ent rese aqu Consultas Transferencias y pagos Inversiones Servicios adicionales Administraci n How do filter the transactions Hacer pago de servicios Retiro y Afore Los paquetes de retiro m s atractivos del mercado ent rese aqu Seguro Banamex Tu tranquilidad y la de tu familia cubiertas ent rese aqu Imprimir comprobantes i Promociones Acceso n Preventas cr dito d bito La flexibili y m s con la con ent rate aqu ent rese Copyright Legales Por qu este sitio es seguro 1 To filter the transactions presented on screen click Filter The filtering can be carried out e Bykeyword Enter the word from which you want to filter the information e By date Select the date or date range from which you want to filter the information e Byamount o Choose one option from the list User s Manual BancaNet Consult gt e Banking History gt Page 7 o Deposits and wit
6. ry gt Miercoles 22 de marzo de 201 0 35 Centro de M xico Javier Gonzalez P rez jgonzalez hotmail com 55 5545 6789 Ultimo acces BancaNet Page 6 Sucursales ww w banamex com h 8 si m Cont ctenos Salir amp Mis productos E Mensajes consuitas Transferencias y pagos Inversiones Servicios adicionales Administraci n Saldos Estados de cuenta y movimientos Historial de Banca Electr nica Historial de Banca Electr nica B squeda espec fica Para realizar una b squeda de los movimientos realizados por banca electr nica selecciona un criterio indica los datos necesarios y da clic en Buscar Selecciona un criterio Fecha Por d a Estatus del movimiento Todas se Detalle del movimiento de Banca Electr nica Nombre de la transacci n Fecha de solicitud Fecha de autorizaci n instrucci n N mero de autorizaci n instrucci n Estatus Servicio Medio importe Referencia num rica Referencia alfanum rica Tipo de cambio Tipo Sucursal Cuenta Tipo de instrumento importe Moneda Pago Ch a Ch 17 09 10 ddmmaa 14 21 hh mm 17 09 10 ddmmaa 14 21 hh mm 012345 Aplicada Ar2 Casa internet 100 000 00 1234567890 1234567890abcdefghij 9 150000 Cuenta origen Chas 1234 123 N A 100 000 00 MXN 1D de ejecutivo 1 Nombre de ejecutivo 1 1D de ejecutivo 2 Nombre de ejecutivo 2 Datos de cancelaci n Servicio medi
7. ult 24 hours a day Furthermore e You can make any of the following transactions from this page Make Transfers Make Payments for Bills and Print Vouchers Just click on the desired link that appears in the section What do you want to do e You can use the BancaNet main menu to logout or to seek help at any time
8. zes the transaction e Status status of the transaction applied rejected or pending to be applied e Bills 7 means Type of Electronic Banking used in the transaction e Amount Amount of the transaction e Numeric reference Numeric Identification for a transaction e Alphanumeric reference Identification based on numbers and letters for a transaction e Exchange rate Price code to exchange one currency for another e ID of the executive First two digits which identify the executive who made the cancellation User s Manual BancaNet Consult gt e Banking History gt Page 5 e Name of the executive Name of the executive who made the cancellation e Cancellation data O O O O Bills means Electronic Banking service used for the transaction Branch Branch number where the cancellation is carried out Date hour Day month year and hour in which the cancellation was carried out Executive Number of the executive who made the cancellation The data of the charges and deposits to your account are also displayed e Withdrawal account deposit account O O O O Type Type of the queried instrument checking account master account cards etcetera Branch Branch number where the account was opened Account Last three digits of the account Type of instrument Type of the instrument that is being queried Amount Amount of the transaction User s Manual Consult gt e Banking Histo
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