IG0078.1 - V4007 USB Slip Printer
Contents
1. will blink if paper nears its end or is incorrectly installed NOTE THE ERROR LIGHT WILL BLINK AT DIFFERENT INTERVALS FOR VARIOUS ERRORS PLEASE SEE THE PRINTER USERS MANUAL FOR A DETAILED EXPLANATION OF ALL ERROR CODES NOTE THE PAPER IS HEAT SENSITIVE DO NOT EXPOSE TO HEAT DIRECT SUNLIGHT OR MOISTURE WHILE STORING If you are using a Macintosh Computer IT IS NOT NECESSARY TO INSTALL PRINTER DRIVERS TO USE THE SLIP PRINTER WITH YOUR MACINTOSH PROCEED TO THE APPROPRIATE SETTING THE PREFERENCES SECTION OF THIS DOCUMENT TO COMPLETE INSTALLATION IG0078 1 V4007 USB Slip Printer Page 2 of 9 USB Slip Printer Installation Guide Windows Driver Installation Before using your receipt printer on a machine running Microsoft Windows you must install the printer driver You ll find the printer driver on your software installation CD in the Utilities folder Insert the COMPanion CD into the CD drive When you insert the USB cable and turn the power on Windows should recognize that a new device has been added and present you with the Add New Hardware Wizard If this does not happen restart the machine or select Control Panel from My Computer or the Start menu and proceed to the Add Hardware utility When prompted to install the software for your new device select from the available options to Install from a list or specific location Advanced Image 1 If you have started the Add Hardware utility from Control Panel you will need2. COW IY anion 1831 Fort Union Blvd Salt Lake City Utah 84121 800 347 6439 801 943 7277 www companioncorp com USB Slip Printer Installation Guide Alexandria v5 Textbook Tracker v3 and eLunchroom This document was created to assist Operators and Administrators in setting up the USB Slip printer for use with COMPanion Software What is the purpose of a Slip Printer When connected to Alexandria or Textbook Tracker the slip printer provides a convenient and economical means of printing receipts for common circulation transactions such as check outs placed holds fines fees payments and refunds When connected to a machine running the eLunchroom software the slip printer and cash drawer provides a convenient and economical means of printing receipts for common transactions such as deposits to account withdrawals and cash payments as well as handling the cash money associated with these transactions System Requirements A computer running Macintosh OS X Windows 2000 Windows XP or Windows Vista operating system that meets the minimum system requirements for your software product If you are uncertain your system meets the current requirements please contact Technical Support at 1 800 347 4942 Setting up the printer When unpacking verify that you have received the printer manual power supply power cord and a USB cable You will also need to ensure you have a copy of your software CD which contains the USB Slip pri
3. d to function through the slip printer even if receipt printing is turned off The printer power must be turned ON To enable the cash drawer with or without receipt printing enabled check the box titled Cash Drawer is attached to Slip Printer Image 11 To enable receipt printing place a check in the box titled Format for Slip Printer Image 11 and enable or disable the remaining slip printer preferences as desired to suit your needs Save before closing the window Based on how these preferences are set eLunchroom will print receipts and open the cash drawer upon the completion of certain transactions and from the register window The cash drawer if enabled can also be opened manually from the menu on the transaction window Transaction Open Cash Drawer or by the use of the key combination Control Alt O Windows or Command Alt O Macintosh Please review the eLunchroom users manual for further information about transactions and using the Register window Image 11 You are now ready to begin using the Slip Receipt Printer and Cash Drawer NOTE PLEASE READ THE PRINTER USER S MANUAL FOR IMPORTANT OPERATIONAL PRECAUTIONARY AND MAINTENANCE INFORMATION If you need further information or assistance with setting up operating and maintaining this system please call COMPanion Technical Support at 1 800 347 4942 or email support companioncorp com IG0078 1 V4007 USB Slip Printer Page 9 of 9
4. he cash drawer is sturdy and should support some weight placed on it s top surface it is not recommended that any heavy objects such as a computer monitor be placed on top of the cash drawer Connecting the Cash Drawer to the Star Slip Receipt Printer Optional The cash drawer does not require any source of external power other than that provided from the interface with the slip printer Located on the underside of the cash drawer is an RJ45 Ethernet style connector and located on the rear of the printer is a smaller RJ11 Telephone style connector Turn OFF the power to the printer and then insert the smaller end of the provided interface cable into it s matching connector on the slip printer and the larger end into the matching connector on the underside of the cash drawer Turn the printer power back ON NOTE NEVER ATTEMPT TO PLUG A PHONE CABLE OR ANY CABLE THAT HAS NOT BEEN CERTIFIED BY COMPANION TO WORK WITH THE CASH DRAWER AND SLIP PRINTER INTO THE CONNECTOR ON THE BACK OF THE PRINTER OR ON THE UNDERSIDE OF THE CASH DRAWER THIS COULD SERIOUSLY DAMAGE EITHER DEVICE After registering and starting eLunchroom choose Preferences from the Edit menu Next choose the Receipts preference from the pulldown menu in the top left corner of the Preferences window IG0078 1 V4007 USB Slip Printer Page 8 of 9 USB Slip Printer Installation Guide Enable receipt printing and cash drawer functionality The cash drawer component is designe
5. he device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware aes Image 3 IG0078 1 V4007 USB Slip Printer Page 3 of 9 USB Slip Printer Installation Guide You will be asked to select from a list the type of hardware you are installing Choose Printers Image 4 When asked to identify the type of printer you have click on Have Disk Image 5 F ound New Hardware Wizard heeds ie be iie atte lee tee hoe eee oes ee write Add Printer Wizard Select the manufacturer and model of your printer If your printer came with an installation f A disk click Have Disk If your printer is not listed consult your printer documentation for a compatible printer lpt ere tepip pou ad DS aa Porco Caw ba hee Pe LE Mele Jewers Proms ake E runa tlt ewer er YP INEI of AGFA AccuSet v52 3 SY AGFAAccuSetSF v52 3 C5 ed MO tda AG FaAccuSet 800 Sf AGFA AccuSet 8005F 52 3 ip ARCA Anau at ONNCCE N1210 x 3 T ad wia a ae Y irem owwa ACT Soft This driver is digitally signed Have Disk ae t Tell me why driver signing is important stot Sed lt Back Cancel Image 4 Image 5 When the Install from disk window opens click on Browse and navigate to Look in your CD drive Locate from within the CD s directory the folder containing the Star drivers and select the Star INF file Click Open and then click Next Image 6 Look in E StarD
6. ld be no need to change them You may wish to review them however by selecting Properties or Preferences from the menu tha Details Image 8 NOTE THE PAPER SIZE FOR THE PAPER OUTPUT PREFERENCE LOCATED UNDER THE GENERAL PRINTING PREFERENCES ADVANCED TAB IN THE PRINTER PROPERTIES WINDOW BY DEFAULT SHOULD AND MUST BE SET TO LETTER IF YOUR RECEIPTS ARE LONGER OR SHORTER THAN DESIRED TRY ADJUSTING THE RECEIPT TEAR BAR PULL DOWN UNDER THE DEVICE SETTINGS TAB IN THE PRINTER PROPERTIES WINDOW A4 AND LETTER ARE THE ONLY SETTINGS THAT WILL WORK WITH THE STAR PRINTER A4 PRODUCES A LONGER RECEIPT WHILE LETTER WILL PRODUCE A SHORTER ONE IG0078 1 V4007 USB Slip Printer Page 5 of 9 USB Slip Printer Installation Guide Alexandria Setting the Preferences for your Printer NOTE ALEXANDRIA MUST BE REGISTERED WITH THE SLIP PRINTER PRODUCT CODE IN ORDER FOR THESE PREFERENCES TO BE AVAILABLE YOU WILL FIND THE NECESSARY INFORMATION IN THE MATERIALS THAT WERE SHIPPED TO YOU WHEN YOU PURCHASED THE STAR PRINTER IF YOU ARE UNFAMILIAR WITH THE PROCESS OF UPDATING THE ALEXANDRIA REGISTRATION INFORMATION PLEASE SEE THE TECHNICAL GUIDE AT http www goalexandria com support tech_notes guides tech_notes v5_21 regcodes html OR CALL TECHNICAL SUPPORT AT 1 800 347 4942 After registering and starting Alexandria choose Preferences from the Edit menu Next choose the Circulation preference and the Local setti
7. ngs from the pull down menus in the Preferences window Click on the Misc tab Make sure you have checked the desired boxes for receipt printing The Box titled Use Slip Printer MUST be checked Save before closing the window Image 9 Corwteeen Gates Treibesh Trarher Image 9 You are now ready to use your Receipt Slip Printer NOTE PLEASE READ THE PRINTER USER S MANUAL FOR IMPORTANT OPERATIONAL PRECAUTIONARY AND MAINTENANCE INFORMATION IG0078 1 V4007 USB Slip Printer Page 6 of 9 USB Slip Printer Installation Guide Textbook Tracker Set the Preferences for your Printer NOTE TEXTBOOK TRACKER MUST BE REGISTERED WITH THE SLIP PRINTER PRODUCT CODE IN ORDER FOR THESE PREFERENCES TO BE AVAILABLE YOU WILL FIND THE NECESSARY INFORMATION IN THE MATERIALS THAT WERE SHIPPED TO YOU WHEN YOU PURCHASED THE STAR PRINTER IF YOU ARE UNFAMILIAR WITH THE PROCESS OF UPDATING THE TEXTBOOK TRACKER REGISTRATION INFORMATION PLEASE SEE THE TECHNICAL GUIDE AT http www textbooktracker com support tech_notes tech_notes TT_ 1 v3codes html OR CALL TECHNICAL SUPPORT AT 1 800 347 4942 After registering and starting Textbook Tracker choose Preferences from the Edit menu Next choose the Circulation preference and the Local settings from the pull down menus in the Preferences window Click on the Misc tab Make sure you have checked the desired boxes for receipt printing The Box to Use Slip Printer MUST be checked Save before closing the windo
8. nter drivers for Windows For Alexandria this support is enabled for version 5 5 3 4 and later For Textbook Tracker version 3 22 or later For eLunchroom version 1 1 4 or later Connecting the USB Interface Cable Connect the D shaped end of the USB interface cable to the connector on the rear panel of the printer Connect the rectangular end of the cable to an available USB port on your computer NOTE DO NOT CONNECT THE PRINTER TO A USB KEYBOARD OR OTHER HUB IG0078 1 V4007 USB Slip Printer Page 1 of 9 USB Slip Printer Installation Guide Connecting the AC Adapter Connect the power cable to the AC adapter then connect the AC adapter to the connector on the printer With the power switch OFF insert the power cable plug into a properly protected AC outlet NOTE USE ONLY THE ADAPTER AND CORD THAT CAME WITH YOUR PRINTER Turning the Power On To turn on the printer flip the power switch located on the left side of the printer The POWER lamp on the control panel will light up poeding the Roll Paper Use only paper that matches the printer s specification Push the cover open lever located on the top right hand side to open the printer cover While observing the direction of the roll see diagram on inside of printer cover set the paper roll into the compartment and pull the leading edge of the paper toward you Close the lid by pushing down on both sides and ensure it is firmly latched The error light
9. riverForwindows OF 3 i A z My Documents File name stan O v Cancel He Setup Information inf Files of type Image 6 From the list provided highlight Star TSP613RS USB A4 Letter and click Next Image 7 You may be presented with a series of Warnings or Alerts about driver signing if so select Yes to install and Continue Anyway Found New Hardware Wizard Add Printer Wizard 5 Select the manufacturer and model of your printer If your printer came with an installation disk click Have Disk If your printer is not listed consult your printer documentation for a compatible printer Star TSP613RS A4 Letter Star TSP613RS USB A4 Letter A This driver is not digitally signed Have Disk Tell me why driver signing is important orea Image 7 IG0078 1 V4007 USB Slip Printer Page 4 of 9 USB Slip Printer Installation Guide Once the files have been copied from the CD Windows will inform you that the installation of your new hardware Star TSP613RS USB A4 Letter is complete Click Finish NOTE IF YOU ARE RUNNING A VERSION OLDER THAN 5 5 TO FINALIZE THE INSTALLATION YOU MUST SET THE SLIP PRINTER TO BE THE DEFAULT PRINTER Open the Printers and Faxes utility from within the Control Panel and right click on the Star TSP613RS USB to set as default Image 8 All other settings are properly configured to the required defaults during installation so there shou
10. to select Add a new hardware device from the list Image 2 Add Hardware Wizard Welcome to the Found New The following hardware is already installed on your computer Hardware Wizard This wizard helps you install software for StarT SP613 STR_T U001 From the list below select an installed hardware device then click Next to check di properties or troubleshoot a problem you might be having To add hardware not shown in the list click Add a new hardware device If your hardware came with an installation CD or floppy disk insert it now Installed hardware USB Root Hub What do you want the wizard to do amp USB Root Hub E USB Printing Support Install the software automatically Recommended amp amp Generic USB Hub Add a new hardware device Install from a list or specific location Advanced Click Next to continue Next gt Cancel Cancel Image 1 Image 2 Next you will be asked to Choose your search and installation options Select Don t search I will choose the driver to install Image 3 Click Next Found New Hardware Wizard Please choose your search and installation options C Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Don t search will choose the driver to install Choose this option to select t
11. w Image 10 Image 10 You are now ready to use your Receipt Slip Printer NOTE PLEASE READ THE PRINTER USER S MANUAL FOR IMPORTANT OPERATIONAL PRECAUTIONARY AND MAINTENANCE INFORMATION IG0078 1 V4007 USB Slip Printer Page 7 of 9 USB Slip Printer Installation Guide eLunchroom Setting the Preferences for your Printer NOTE ELUNCHROOM MUST BE REGISTERED WITH THE SLIP PRINTER AND CASH DRAWER PRODUCT CODES IN ORDER FOR THESE PREFERENCES TO BE AVAILABLE YOU WILL FIND THE NECESSARY INFORMATION IN THE MATERIALS THAT WERE SHIPPED TO YOU WHEN YOU PURCHASED THE STAR PRINTER AND CASH DRAWER IF YOU ARE UNFAMILIAR WITH THE PROCESS OF UPDATING THE ELUNCHROOM REGISTRATION INFORMATION PLEASE SEE THE TECHNICAL GUIDE AT http www elunchroom net support tech_notes 1 changing codes html OR CALL TECHNICAL SUPPORT AT 1 800 347 4942 Setting up the Cash Drawer Optional When unpacking the cash drawer ensure that you have the received the cash drawer as well as 2 keys and 1 interface cable Take the time to ensure that all components function properly and have arrived in good condition Test the lock and ensure both keys function in case there were a need to manually open the drawer The cash drawer should be placed on a flat surface at a convenient height for the user who will be handling the transactions Never place the cash drawer on an uneven Surface as the force of the door opening may cause it to fall damaging the unit While t
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